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Location: Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Location: Singapore Why This Role Exists Cloudflare built its reputation helping build a better Internet, defending millions of sites, giving away SSL and DDoS mitigation when the industry charged premium prices. In an acceleratingly dangerous world, the scope of that mission has changed. We are becoming something more: critical infrastructure. Banks run their payment rails on us. Governments run public services on us. Media companies depend on us during live events. Health systems depend on us to provide care. Reliability for these customers is no longer a feature of our product. It is a mission. Serving that customer base demands a different operating model. Traditional support organizations route tickets. Traditional engineering organizations ship features. Neither alone is enough when the stakes are this high. We are pivoting to something different: a customer-facing engineering organization, directly engaged with our customers at scale. This is work a central dev team cannot do from the inside of the network. The Customer Reliability Engineering function is the spine of that pivot. CRE is SRE applied outward, the same engineering discipline, applied to the reliability of the systems our customers run on Cloudflare. You are the engineer who owns the problems that matter most to the customers who matter most, and you contribute directly to our products and tooling, in partnership with Product Engineering, to hold that standard across the entire customer base. The Role CRE is a rapid response team and a proactive engineering team. You fix things at the edge as they come up, and you help build the product capabilities that identify customer issues before they become a crisis. Both modes are equally core. Rapid response. When a customer issue surfaces that is high-severity, cross-layer and complex, you are the engineer who answers. You reproduce the defect, isolate the root cause across Cloudflare's infrastructure and the customer's stack, drive the fix with Product Engineering, and confirm resolution. You hold on-call for high-severity incidents as part of a global shift rotation. Proactive engineering. When no fire is burning, you work with Product Engineering and our platform teams to build the capabilities that make the next fire cheaper or unnecessary: telemetry pipelines that correlate signals across the customer base, detectors that fire before a human notices, diagnostic tooling that scales across hundreds of customers, automation that reduces toil for Customer Support. Every incident you carry generates engineering output that reduces the cost of recurrence. The work compounds. Cloudflare is building CRE as an AI-native function. You will work with and help build agents and tooling that pre-diagnose incidents, surface relevant logs and configuration, and propose fixes with cited evidence. Engineers who ship AI-assisted diagnostics are the ones defining this discipline. What You Might Work On Rapid response: Own a Sev-1 incident where a large financial services customer sees asymmetric latency from a single POP. Trace it through BGP routing and origin configuration. Produce the fix upstream. Diagnose a recurring WebSocket disconnect that a media customer has been fighting for weeks. Isolate it to a specific interaction between WAF and their origin load balancer. Drive the fix with Product Engineering. Partner with a government customer's SRE team during an active DDoS event. Help them shape their Magic Transit and WAF configuration in real time. Proactive engineering: Build, with Product Engineering, a distributed tracing capability that correlates Cloudflare edge signals with customer origin metrics so a single query tells the story of a failing request end-to-end. Ship a detector for a class of WAF false positives silently degrading several customers. Get it into production before the next renewal cycle. Prototype an AI agent that takes a new customer case, pulls relevant logs and config, and proposes a root cause with linked evidence. Deploy it internally. Measure whether it makes engineers faster. Iterate. Responsibilities Rapid incident response and root cause analysis. Own the most complex, high-severity customer issues end-to-end, from first signal through confirmed resolution. Lead deep-dive debugging across the full stack: edge, network, DNS, transport, APIs, application, customer-side configuration. Reproduce defects, validate fixes with Engineering, and confirm customer-side resolution. Produce postmortems other engineers rely on. Hold on-call for high-severity incidents as part of a global rotation that includes weekends. Proactive reliability engineering. Analyze support and telemetry signals across the customer base to find systemic risks before they become incidents. Contribute monitoring, detection, and diagnostic capability to the core product and the engineering systems that give Customer Support early visibility into customer-affecting issues. Define customer-facing reliability metrics (error rates, resolution times, repeat-contact rates) and drive measurable improvement. Write automation that reduces mean-time-to-detect and mean-time-to-resolve. Cross-functional partnership. Manage the technical escalation lifecycle with clear ownership and timely communication. Partner with Product Engineering to drive fixes, workarounds, and configuration changes that address underlying gaps. Represent the customer reliability perspective in engineering syncs, incident reviews, and post-mortem processes. Technical leadership and enablement. Raise the technical floor of Customer Support through pair-debugging, structured knowledge transfer, and shared tooling. Document diagnostic procedures and resolution patterns in runbooks, internal knowledge bases, and AI skills. Share insights from customer-facing incidents to improve product documentation and operational readiness. Product and platform depth. Maintain deep, current expertise across Cloudflare's product portfolio: edge networking, DNS, CDN, WAF, DDoS mitigation, Zero Trust, Workers, and our developer platform. Anticipate customer impact from new releases and architecture changes. Serve as a go-to subject-matter expert in one or more domains. Requirements Minimum 5 years of hands-on experience in site reliability engineering, escalation engineering, systems engineering, or a comparable deeply technical support / operations role, with at least 2 years in customer-facing environments. Strong foundation in networking and security: TCP/IP fundamentals: OSI model, IPv4/IPv6 addressing, subnetting, routing, switching. Core protocols: DNS, HTTP/S, TLS/SSL, SMTP, SNMP, NTP. Routing protocols: BGP, OSPF, including path selection and route propagation. Firewall concepts: stateful/stateless inspection, rule sets, NAT, ACLs. VPN and encryption: IPSec, SSL/TLS tunnels, GRE. Zero Trust architecture, network segmentation, modern security models. Proficiency with observability and diagnostic tooling: packet capture and analysis (Wireshark, tcpdump), log aggregation (Kibana, Elasticsearch), metrics dashboards (Grafana), distributed tracing. Strong scripting and automation skills (Bash, Python) with a track record of shipping tooling that improves reliability and reduces toil. Experience with incident management, postmortem culture, and SLO/SLI-based reliability practices. Excellent written and verbal communication. Able to convey complex technical information clearly to engineers, leadership, and customers. Comfort owning ambiguous, cross-layer problems. Composure under pressure during high-severity incidents. Desired Skills & Experience SRE, DevOps, or platform engineering experience with direct customer-facing accountability. Deep expertise at both L3/L4 (network infrastructure) and L7 (application protocols, DNS, HTTP, WebSocket). Expert-level proficiency with Linux command-line tools: curl, dig, git, traceroute, mtr, strace, ss. Data-at-scale analysis using SQL, PromQL, or equivalent. Familiarity with CI/CD pipelines, infrastructure-as-code (Terraform, Pulumi), and container orchestration (Kubernetes, Docker). Track record of building internal tooling or diagnostic utilities that measurably improved team efficiency. Demonstrated technical leadership: mentoring engineers, driving cross-team initiatives, influencing outcomes without direct authority. Experience applying AI/ML to production engineering or operational workflows. Comfort engaging directly with enterprise customer engineering teams, including on calls during incidents. Bonus Points Active Cloudflare user who understands the platform as a practitioner. Hands-on experience with Workers, Pages, R2, D1, or other developer platform services. Cloud networking and security experience across AWS, Azure, or GCP. Web programming (HTML, JavaScript) and regular expressions. Chaos engineering or formal reliability frameworks (e.g., Google SRE principles). Managing or configuring non-HTTP services: email, DNS authoritative/recursive, FTP, SSH. What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Location: Tokyo, Japan Workplace: Hybrid WHO WE ARE Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. ABOUT THE ROLE Join us on our mission to help everyone shape the tools that shape their lives. At Notion, we believe in building software that adapts to how people work, not the other way around. As we scale globally, we need someone who can ensure our revenue teams are equipped with the knowledge, tools, and processes to succeed across every geography while maintaining our core values and approach to customer relationships. We're looking for a Revenue Enablement Program Manager to own the development and implementation of global enablement programs that scale seamlessly across regions. You'll spend 50% of your time developing and locally implementing these global programs, and 50% tuning enablement initiatives to meet regional needs—all while maintaining a globally aligned selling process that honors local market nuances. This role sits at the intersection of strategy and execution, requiring someone who can think globally while acting locally. You'll leverage AI and automation to build scalable enablement solutions that empower our revenue teams to deliver exceptional customer experiences worldwide. WHAT YOU'LL ACHIEVE Global Program Development & Implementation (50%) - Champion our global operating cadence to ensure the Japan and Korea region is successfully executing our GTM strategy as an extension of the Global Revenue Operations team - Design, develop and manage comprehensive enablement programs that can be deployed globally while maintaining consistency in our selling methodology and GTM goals - Partner with Revenue Operations, Sales Leadership, and Product Marketing to create scalable training curriculum, design content, program manage SME stakeholders, develop certification programs, deploy continuous training frameworks frameworks and more - Build and maintain our global sales playbook, ensuring it reflects best practices that work across diverse markets - Leverage AI tools and automation to create personalized learning paths, real-time coaching recommendations for revenue team members and leverage the work of our Enablement team - Establish measurement frameworks to track program effectiveness and ROI across all regions — you'll close the loop and report out on progress - Lead cross-functional initiatives to align product releases, go-to-market strategies, and enablement rollouts Regional Tuning & Localization (50%) - Collaborate with regional sales and GTM leaders to identify local market dynamics, competitive landscapes, and customer behavior patterns - Adapt global programs to address regional needs while maintaining core methodology and brand consistency - Create region-specific content, case studies, and competitive battle cards that resonate with local markets - Build feedback loops between regional teams and global program development to continuously improve our approach - Support regional team leads in coaching and reinforcing enablement initiatives within their teams ABOUT YOU Experience & Expertise - 7-10+ years of experience in sales enablement, revenue operations, or similar go-to-market roles - Proven track record of building and scaling enablement programs across multiple geographies - Expert in adult learning methodologies and creating compelling multimodal content - High proficiency with the enablement tool stack including emerging AI and automation solutions (ideally AI is already embedded into your workflow) - Experience working with global sales teams and understanding of diverse market dynamics - Strong analytical skills with experience measuring program impact and ROI Skills & Qualities - Strategic thinker who can balance global consistency with local relevance - Excellent communication and presentation skills, comfortable working with senior leadership - Natural collaborator who thrives in cross-functional environments - Data-driven approach to decision making with strong attention to detail - Adaptable and comfortable with ambiguity in a fast-growing environment - Passionate about developing people and helping teams reach their potential - Fluency in Japanese and English Technical Requirements - Experience with CRM systems (Salesforce preferred), learning management systems, and sales enablement platforms - Proficiency with AI tools for content creation, data analysis, and process automation - Strong project management skills with experience managing multiple initiatives simultaneously - Comfortable with sales analytics and performance metrics NICE TO HAVES - Experience at a high-growth SaaS company - Background in sales, customer success, or revenue-generating roles - International work experience or familiarity with diverse cultural business practices - Experience with Notion or similar productivity tools - Certification in sales methodologies (MEDDIC, Challenger, etc.) - Fluency in Korean #LI-Onsite A NOTE ON AI You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on. EQUAL OPPORTUNITY & ACCOMMODATIONS We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.

Location: San Francisco, CA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic's Life Sciences team is building a research group focused on biological discoveries by combining AI with hands-on biological research. We're seeking a research scientist who combines deep chemistry knowledge with machine learning expertise to join the team. Our goal is to speed up progress in the life sciences by an order of magnitude, and this role puts that mission into practice. You'll be a computational chemist who knows reactions, synthesis, and medicinal chemistry in depth and has hands-on experience training and evaluating machine learning models. Above all, you'll build the reinforcement learning environments, datasets, and evaluations that teach Claude chemistry. Working alongside our bench chemists and AI researchers, you'll turn real chemistry problems and experimental data into training tasks and measure whether the models get better at them. This role is fully on-site in the San Francisco Bay Area. Key responsibilities Design and build reinforcement learning environments for chemistry end to end, including task design, data curation, automated grading, and checks against shortcuts and data leakage Design and source new experimental datasets, environments, and evaluations with our bench chemists, and external research and academic partners Develop evaluations that measure model performance on real chemistry tasks, such as reaction outcome prediction, synthesis planning, structure elucidation, and compound design, and feed results back to research teams Run and analyze training experiments with AI research teams, diagnose where models fail at chemistry, and prioritize what to build next Ensure datasets and environments are high quality and well documented, including sources, train and test splits, and failure modes Communicate findings clearly to chemistry, AI research, and life sciences audiences Minimum qualifications PhD in chemistry, computational chemistry, or a related field Deep knowledge of organic and medicinal chemistry, including reactions, synthesis, and SAR, with experimental data as your ground truth Strong Python skills and solid machine learning fundamentals, with hands-on experience training and evaluating models Comfort navigating ambiguity and defining problems in a rapidly evolving research environment Ability to work independently while collaborating effectively across cross-functional teams, with strong written and verbal communication skills Preferred qualifications Experience with reinforcement learning, large language models, or building evaluations and benchmarks Track record of supporting drug discovery programs alongside medicinal and synthetic chemists Experience curating chemistry datasets from the literature, patents, or lab notebooks, including reaction, ADMET, and spectroscopic data Cheminformatics and molecular modeling skills, for example RDKit, docking, free energy calculations, or quantum chemistry Hands-on synthetic or medicinal chemistry experience at the bench Publications, patents, or open-source software demonstrating scientific impact The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $300,000 — $320,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Metn, Lebanon Role Overview At Toters, we are on a mission to be the heartbeat of local economies, driving growth by connecting people with anything they need, fast. We believe in turning big ideas into real-world impact, empowering local businesses and making everyday life easier for our customers. We are looking for an HR Officer to support the day-to-day delivery of HR services for Toters Fresh and Trade warehouse employees. This role will support recruitment coordination, onboarding and offboarding, employee documentation, workforce system updates, attendance and payroll inputs, and employee queries. It is suited to an organized and proactive HR professional who can manage a high volume of recurring tasks accurately, provide responsive employee support, and ensure that established processes are followed across warehouse locations. Key Responsibilities Recruitment & Staffing Coordination Coordinate recruitment activities for warehouse roles, including candidate screening, interview scheduling, candidate communication, recruitment events, and maintenance of hiring trackers. Follow up with hiring managers and candidates to keep recruitment steps moving and help ensure selected candidates are ready to join on the agreed date. Support referral and other approved recruitment initiatives and maintain accurate records of candidate progress and recruitment outcomes. Onboarding, Offboarding & Employee Documentation Collect and check required onboarding documents, coordinate joining formalities, and ensure employee records and system setup are completed in line with established procedures. Follow up on missing documents and NSSF-related information with employees and relevant stakeholders, escalating delays or gaps that could affect compliance or payroll. Coordinate offboarding documentation, employee status updates, and transfers between warehouse branches, ensuring records are updated accurately and on time. HR Systems, Attendance & Payroll Inputs Maintain accurate employee data in the applicable HR and workforce management systems, including Upthyme for warehouse workforce administration. Collect, verify, and coordinate attendance, overtime, leave, time deviations, and other payroll-related inputs with warehouse managers before submission deadlines. Flag data errors, system discrepancies, missing approvals, and unusual timekeeping records, and follow through with the relevant teams until resolved. Employee Support & HR Administration Respond to routine employee questions and direct complex or sensitive matters to the appropriate HRBP or senior HR colleague. Support the administration of probation reviews, employee communications, performance documentation, and approved recognition or engagement initiatives. Maintain orderly and confidential employee files and ensure employee transactions are processed only with the required approvals and supporting documents. Reporting & Process Follow-up Update trackers relating to recruitment, onboarding, offboarding, employee documents, attendance exceptions, and other routine HR activities. Prepare accurate periodic reports and summaries, highlighting outstanding actions, recurring errors, and items requiring manager follow-up. Follow approved SOPs and checklists, meet recurring deadlines, and suggest practical improvements where a process is unclear or inefficient. What We're Looking For 1 to 3 years of experience in HR, HR operations, recruitment coordination, or a related administrative role. Bachelor’s degree in Human Resources, Business Administration, or a related field is preferred. Experience in a high-volume or operational environment is an advantage. Basic understanding of employee lifecycle processes, employee documentation, attendance, and payroll inputs. Comfortable using HRIS or workforce management systems; experience with Excel and data tracking is important. Awareness of Lebanese employment documentation and NSSF processes, or willingness to learn these quickly. Strong attention to detail, organization, and follow-through, with the ability to handle recurring deadlines. Clear communication skills, a service-oriented approach, discretion, and the ability to work effectively with employees and operational managers. What Sets This Role Apart Direct exposure to the employee experience across a large and growing warehouse network. An opportunity to develop broad HR operations skills, from recruitment and onboarding to employee support and workforce data. A practical role where accuracy, responsiveness, and follow-through make a visible difference to operations. The opportunity to grow within a developing HR function and take increasing ownership over time.

Location: Singapore Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We're building the next chapter of AI-native craft and creativity - where craft and technology meet. Our unified platform bridges the gap between AI capabilities and human creativity, and lets professional creatives and designers harness the power of the world’s leading AI models without losing precision, expression, or soul. Together, we’re building tools that help people move faster without sacrificing quality, precision, or craft — a platform where AI supports creativity instead of flattening it. As one of our founding Technical Quality Specialists on the Product Support team for Figma Weave, you’ll have the exciting opportunity to help define, build, and elevate this new support function. This team will be responsible for troubleshooting complex bugs and working closely with our internal teams to elevate the Figma Weave experience for all of our customers. You will be delivering the kind of experiences that build trust throughout the Figma community, from customers to key internal partners, such as Product and Engineering. We are looking for a Technical Quality Specialist who is an advocate for quality improvements that enable great end-to-end experiences for the people and businesses using Figma Weave. An ideal candidate will have a background with strong testing experience, be comfortable collaborating when priorities move quickly and the path forward is often ambiguous, while demonstrating leadership, technical competence, and a passion for quality. This is a full time hybrid role based out of our Singapore hub. What you’ll do at Figma Weave: Develop expertise in Figma Weave’s products and the journey of our customers—from Product Designers to Developers—to accurately diagnose sophisticated bugs Interact with Figma Weave customers daily via email and the forum, taking ownership over complex problems Troubleshoot complex customer inquiries to identify root causes, effectively communicate, and report bugs to our Engineering teams Serve as the designated point of contact for critical technical issues raised by customers and internal teams, proactively engaging partners like Engineering and Product, and owning customer communication through to resolution Make recommendations for tooling and process improvements that help the team better manage and diagnose bugs within Figma Weave Work with the Product Support Learning and Performance team as a subject matter expert to develop documentation and training materials for future Technical Quality Specialists Act as the voice of the customer by identifying trends and communicating insights to partners across Product and Engineering to advocate for bug fixes, process improvements, and feature enhancements to Figma Weave Keep the broader Product Support team up to date on current high-priority bugs and fixes that have been implemented in Figma Weave We’d love to hear from you if you have: 2+ years of experience working in a QA or Support environment for a technical SaaS product Troubleshooting and debugging experience across multiple platforms Consultative communication skills with the ability to tailor a message for your audience - translating complex technical concepts into concise explanations for both technical and non-technical stakeholders Resilience and adaptability—you’re motivated by experimenting, building, and working across teams, and are confident navigating times of change and ambiguity Japanese a plus, but not essential At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles: Candidates may submit up to 5 applications during any rolling 30-day period. Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection. Once the applicable days has passed, candidates are welcome to apply again.

Location: London, United Kingdom Senior Business Development Associate In a Nutshell Senior Business Development Associates bring ideas, initiatives, and activities that help grow our business day in and day out. They join, support, and collaborate with teams focused on specific opportunities, ensuring that the pursuit of new business is rigorous, disciplined, and ethical. They collaborate closely to craft strategies and plans and set the standard for creative excellence in business development. About IDEO London We're a global design consultancy where curiosity, empathy, and solving complex challenges drive us. For over 40 years, we've partnered with clients to innovate in healthcare, mobility, education, retail, and beyond. Here, every challenge is a chance to grow, connect, and create impact. Why is this role important for IDEO's work? Business Development is at the heart of connecting IDEO's creative capabilities with the people and organisations who need them. It's about more than winning new work. It's about understanding our clients' challenges, building trusted relationships, and helping shape opportunities where human-centred design can make a meaningful difference. Once Here You Will BUSINESS DEVELOPMENT PROCESS Prioritize your time to collaborate and support the London Studio in landing project work - with new and returning clients. Run pipeline meetings. Act as an IDEO ambassador and be the first touch point for new potential clients, ensuring a positive initial experience with IDEO. Lead and manage opportunity qualification, owning continuity of the BD process. Involve internal leadership and designers as needed for boosts and to help determine strategic fit, frame opportunities, scope programs and articulate next steps. Pull in director-level support as needed for advocating for client needs and negotiation support. Finalize pitch decks, learn the industries of our client leads by conducting research and editing proposal decks, and brainstorm client deliverable options and consulting solutions. Conduct client due diligence to help BD teams get smart and prepare for calls, creating intelligent discussion guides that help us start to build a relationship with potential clients from Day One. Monitor and communicate market trends and themes to teams on a monthly basis that can be used to help shape our thinking and offer. REPORTING Track quarterly goals pertaining to recognized revenue, monthly profit and yield marks, time to close, conversion rate, qualification rate, and win rate KPIs within the London Hub. Report back in the pipeline meetings, looking for ways to engage the team in the information and how they need to apply it. Be familiar with metrics that point towards the health of the business and be able to assist with ad-hoc reporting needs as assigned. Prepare a monthly summary of insights and thought leadership (from IDEO and beyond), including how it applies to day-to-day business, to share with key clients as a value add. DATA INTEGRITY Work with the Director/Enterprise team to ensure the CRM system is kept up to date, including our pipeline and pre-pipeline in Hubspot. Ensure that relevant documents related to BD are being stored and filed accordingly in the BD section of Google Drive (not on personal drives or Slack!). Appropriately loop in Legal, Marketing, Finance, and other functions as needed to progress an ongoing BD process. Build and maintain lists in Hubspot and LinkedIn Sales Navigator: who are our key clients, our lapsed clients, our warm contacts, the cold contacts we want to reach? Who’s engaging with our newsletters, with our LinkedIn, etc? Provide recommendations on how we might reach out to these folks. PROGRAM MANAGEMENT Exercise project management tactical skills by effectively steering the BD process for new and existing work. Proactively identify and take action on the business development process and client needs based on what we’re hearing and seeing in the pipeline meetings. Coordinate meetings with potential leads, ensure prompt and adequate follow-ups, manage legal agreement workflows, coordinate proposal research across teams, and ensure continual progress to meet client deadlines. Help the team balance meeting the needs of existing clientele with prioritizing time for proactive outreach to land new clients. Own and project manage lead generation activities, such as BD-specific mailers to LON Hub mailing lists. Support account planning activities to drive a proactive, consistent approach to client investment and development. Support the deployment of the right expertise and experience from within the hub team towards client pursuits COMMUNICATION Demonstrate persuasive and effective communication and presentation skills along with the confidence to command a room for the client and network-building meetings or events. Contribute to providing excellent team and client communication and collaboration that shows an understanding of leading with empathy, openness, and curiosity. Empower other team members to consistently gather and share inspiration, work, and learnings with teams and clients. This should come through leading by example as well as having a knowledge management system where folks can exchange and store content. Strengthen existing assets and develop new ones in collaboration with subject matter experts. Work with LON Hub Marketing to stay abreast of competitors and any impact that industry and economic changes and movements might have on our go to market positioning and offer. NETWORK BUILDING Demonstrate knowledge of the different approaches across each of our three offer sets, and understand the different areas of expertise of our design disciplines to confidently speak to our capabilities in the market. Build cross-discipline relationships across IDEO in order to effectively help generate and capture written, verbal and visual input from IDEO leadership and design teams to potential client leads. Cultivate your internal networks as well as you professional networks virtually on social media channels and live at education and industry-related associations. Support top-of-funnel growth activity including working with the Executive Director of Growth, Marketing and portfolio teams to translate targeting priorities into actionable prospect audiences and lists for campaigns, events, roadshows and other market-facing activity. EXPLORE Strengthen your foundational BD skills and capabilities, using your learning budget intentionally to build on growth opportunities identified with your business lead. Gain an understanding of GenAI and how it can support and improve the BD process, from generating client intelligence to scoring our RFP responses. Support special projects as needed and provide support on other processes and projects outside the immediate area of responsibilities as required. Assist with internal programs and initiatives to improve organizational BD efforts, as required. Be an active member of the London community, coming into the office as needed, playing a role in our core rituals, such as Tuesday Morning Meetings, participating in SASU, and attending Hub gatherings. We're looking for someone with SKILLS Minimum of 3-5 years of relevant experience in client relationship management and business development, preferably within a creative environment and/or design consultancy. Project management skills with proven ability to prioritize tasks, keep momentum and develop timelines, involve and engage stakeholders, and maintain empathy for both internal and client teams. The ability to create and deliver presentations, proposals, and other assets. Data literacy: fluent in G-suite (slides, docs, and sheets), Workday, CRM, and translating quantitative outputs into actionable qualitative insights for the business. Exceptional writing and communication skills to effectively and efficiently bridge between IDEO and its clients. Strong presentation and writing skills Ability to conduct and synthesize research Attention to Detail: Demonstrates concern for the details and their impact on the larger picture. Familiarity with a wide range of market analysis tools, data sets, and benchmarks. Comfort determining next steps in ambiguous situations with limited direction. Ready to pitch in on tasks, big or small. Volunteer and helper mindset. Desire to collaborate across various design disciplines Take chances without being afraid to fail and learn along the way Insatiable curiosity to learn more about businesses, industries, markets, and what drives them MINDSET Ground in Self-Awareness: Reflect on your biases and lenses to be more inclusive. Show Curiosity: Question accepted norms to make room to learn from more diverse voices. Lean into Vulnerability: Build trust by being open. Ask for and give consistent and timely feedback on personal performance. Be optimistic Collaborate Embrace ambiguity Talk Less, Do more Learn from failure Make others successful Take ownership What does IDEO offer you? Innovation and creativity: Dive into a variety of projects from creating breakthrough digital products and experiences, to designing new customer interactions, to building innovation capabilities – working alongside talented individuals across disciplines. Learning and growth: Whether it’s strengthening your project leadership, deepening your interaction design craft or exploring new technologies, we’re here to support your journey. Community and well-being: Collaboration and community are central to what we do. We foster moments for creativity, connection, and reflection, respecting the need for work-life balance. Projects with purpose: We partner with clients to use design as a means of realising their purpose and making a positive impact. We work 'upstream,' from defining the problem, designing possible solutions, and exploring what, why and how they might be brought to life. Compensation £55,000 - 60,000 GBP, depending on experience Location London, UK Some Previous Projects To Check Out To get a flavour of the work we do in London, take a look at these case studies: Climate action for SMBs – Designing a strategy and experience to help Sage’s SMB customers transition to net zero. Redefining retail with FEMSA – Designing Spin Premia, a digital loyalty experience connecting everyday shopping at OXXO with rewards and services. Sustainable packaging system – Helping H&M increase their sustainability and growth, by designing and scaling a universal packaging system for all of their brands. Commitment to Diversity At IDEO, we are committed to the work of advancing diversity, equity, and inclusion within our organisation and in the world. Our purpose of having disproportionate, world-changing impact through design is directly connected to our ability to bring many different perspectives to the table. This applies to our candidates, the people we hire, the clients and customers we serve, and the communities we learn from in our research. As a human-centred organisation, we are committed to working with and designing for people of every race, ethnicity, gender identity, sexual orientation, age, socio-economic status, physical ability or attribute, religion, national origin, or political belief. We recognize that this commitment requires ongoing work and sustained attention, as well as adaptation to new insights and best practices Application Requirements And Instructions If you identify with our values, are excited about great design, and would like to contribute to our community, we would love to see your CV, a cover letter and examples of your work.

Location: United States (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. The Opportunity We are looking for a Senior Director of Corporate FP&A to join Grafana Labs and help build and scale our Corporate FP&A function as the company enters its next phase of growth. This is a pivotal leadership role responsible for building the financial infrastructure and operating cadence that power company-wide planning, forecasting, reporting, and decision-making. You will own key Corporate FP&A processes, including long-range planning, annual planning, consolidated P&L, Balance Sheet and Cash Flow forecasting, executive and Board reporting, while helping establish the rigor, systems, and insights required to support the company’s next phase of growth. You will serve as a key partner to Finance, business leaders, and the executive leadership team, translating operating performance into clear financial insights and helping drive fast, informed decisions. The ideal candidate is a seasoned, results-oriented finance leader with strong business judgment, high integrity, and a track record of building scalable processes in complex, high-growth environments. You should be equally comfortable operating strategically and going deep into the details, with the ability to identify what needs to be built and raise the overall standard of Corporate FP&A. This is an opportunity to build the foundation for Corporate FP&A at a high-growth global company. The role is fully remote and will report to the VP of Finance. What you'll be doing: Own the company-wide Corporate FP&A model and planning processes, including long-range planning, annual planning, monthly forecasting, and consolidated P&L, Balance Sheet, and Cash Flow forecasting. Lead executive and Board reporting, delivering clear, decision-ready materials and commentary on business performance, key drivers, risks, opportunities, and operating leverage. Build and continuously refine the company’s KPI and reporting architecture, including scorecards, dashboards, recurring business reviews, and analytical frameworks that leadership and investors can rely on. Partner closely with Accounting, Tax, and other Finance teams to support month-end close, flux reviews, and financial reporting. Establish and continuously improve Corporate FP&A operating rhythms, including close-to-insight timelines, clear ownership, metric definitions, and reporting processes designed to support the company’s next phase of growth. Lead the modernization of Finance processes, forecasting methodologies, and planning frameworks through systems, workflow automation, structured data, and AI to improve accuracy, scalability, and the quality of forward-looking insights as the business evolves. Build strong cross-functional relationships with business and functional leaders, serving as a trusted partner on financial performance, resource allocation, and strategic decision-making. Build, mentor, and develop a high-performing Corporate FP&A team, and support strategic initiatives such as M&A diligence and integration as needed. What Makes You a Great Fit: 10+ years of experience across FP&A, Strategic Finance, Corporate Finance, or related disciplines, including meaningful experience at a leading technology company and ideally complementary experience in investment banking or buy-side investing. Experience in SaaS, enterprise software, or the broader technology sector is strongly preferred. Corporate FP&A leadership experience, ideally in a public-company, newly public, or public-company-readiness environment, with exposure to quarterly close, executive reporting, Board reporting, and other rigorous financial operating cadences. Meaningful experience owning a consolidated P&L, company-wide forecast, and Balance Sheet and Cash Flow forecasting processes. Advanced financial modeling and analytical skills, with the ability to build models from scratch, pressure-test assumptions, identify root causes, and translate complex analysis into clear, actionable insights. Strong executive presence and communication skills, with experience preparing and presenting decision-ready materials to senior leadership and the Board, and influencing significant company decisions. Proven ability to serve as a trusted business partner across functions and geographies, with strong business judgment and a track record of building effective cross-functional relationships. Demonstrated success as a change agent, improving forecasting, planning, reporting, and operating processes as organizations scale. Strong systems and technical fluency, including experience with Pigment and AI tools, and a track record of automating financial processes and applying AI to Finance workflows. Ability to operate at multiple altitudes, from strategic thinking to detailed execution, while prioritizing competing demands and managing multiple projects in a fast-paced environment. A player-coach mindset with high attention to detail and the highest standards of integrity, credibility, and accountability. Compensation & Rewards: In the United States, the OTE (On-Target Earnings) compensation range for this role is $268,000 - $322,000.  Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. #LI-Remote *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Amsterdam, Netherlands Are you a health professional thinking about a career change? Are you passionate about how technology can help progress your profession? If you have an allied health background or previous experience as a Physical Therapist, a role as a Business Development Manager at VALD could be the change you need! About VALD VALD is the world leader in technology for the allied health industry, providing innovative human-measurement technology to over 8,000 clients in over 150 countries. If you have a favorite team in the NBA, EPL, or NFL, there's a good chance they use VALD Technologies. Since its humble beginnings in 2015 in Brisbane, Australia, VALD has grown to a team of over 300 team members in over 30 countries, with five offices across four continents. Driven by a multidisciplinary team of researchers, clinicians, sports scientists, designers, developers and engineers, VALD's suite of systems offer unparalleled insight into human movement, performance, injury risk and rehabilitation. About the VALD Business Development Team The Business Development team are on the front line for VALD. As part of a truly global team, you will attend conferences and perform product demonstrations (both in-person and teleconferences) in clinical, performance, and tactical settings. You'll set up and oversee product trials, nurture new leads and look for new opportunities for VALD. With an education-based approach to sales, as a Business Development Manager, you must have an intimate knowledge of VALD's systems. You'll leverage your industry expertise and product knowledge to demonstrate how our clients can get the most out of our systems to provide value to their business. Is this you? Prior experience working in a clinical or allied health setting, such as a physiotherapist/physical therapist or similar role. Excellent communication and interpersonal skills via various mediums, including team calls, in-person interaction and sales pipeline reporting. Be comfortable with targeting new clients. Willing and able to travel for client meetings and represent VALD at industry conferences and events. Confidence to persuasively demonstrate VALD systems and communicate product and industry knowledge to clients. A self-starter who holds themselves accountable for reaching sales targets. A desire to work with and nurture existing distributor relationships. Prior experience using CRMs and the Microsoft Office 365 suite of products. You reside in the Netherlands. You speak Dutch and English (please submit your application in English). It’s not expected that any single candidate would check every box here. If you meet just some of the requirements, but not all, we encourage you to submit your application! We strongly encourage you to apply if you’re at all interested. Show us how your experience could improve our team and widen our perspective. Our selection process includes assessing the requirements of the role vs the individual, and how well we think they will work in the VALD team. Why VALD? An opportunity to travel the world utilizing your health and performance experience is just the beginning when you join VALD.  Recently named in LinkedIn's Top 25 Startups for 2022 in Australia, VALD's best asset is not our technology but our people and culture. We have a range of benefits we offer to our team, such as: Industry-leading compensation with healthy performance-based incentives. The opportunity to work in a company that is redefining allied healthcare. Learn from a range of high-performing individuals and teams across various disciplines. Be part of a down-to-earth, inclusive and vibrant team. Regular travel opportunities to get the entire VALD team together for your ongoing development. The latest equipment and remote setup to perform at your best. VALD Diversity & Inclusion Commitment VALD’s best asset is not our technology but our people and culture. A culture of inclusion and diversity is critical to our business. We know diverse teams perform better. It's not a separate initiative – we aim to embed inclusion and diversity in everything we do. We are committed to fostering an inclusive work environment and embracing diversity, including gender, nationality, disability, age, marital/parental status, ethnicity, gender identity, socioeconomic background and sexual orientation. We welcome applications from people from all backgrounds. Background Check Successful applicants will be subject to background checks (including identity and criminal record checks).

-Разрабатывать агентов на LangGraph: tool calling, многошаговые сценарии, human-in-the-loop, обработка ошибок. -Строить RAG по внутренним документам: разбор PDF/DOCX, сканов и таблиц, индексация, гибридный поиск (BM25 + dense), реранкинг.

Location: Berlin Customer Success Manager (m/f/d), Strategic Accounts - Join Our Innovative Team at think-cell Software Our Story At thinkcell, we create powerful software solutions that help professionals be more efficient and productive. Founded in 2002 and based in Berlin, our tools integrate seamlessly with Microsoft Office to help users create presentations, charts, and diagrams with ease. Our dynamic, international team values creativity, collaboration, and technical excellence. What You Will Do As a Customer Success Manager for Strategic Accounts at thinkcell, you will play a key role in building-relationships with some of our most important customers, driving measurable business impact, and identifying strategic growth opportunities. Going beyond traditional Customer Success, you will combine analytical thinking, commercial acumen, and technical curiosity to solve complex business challenges and help customers maximize the value of our technology. As thinkcell continues to expand its Al-powered capabilities, you will also help customers explore new ways of working and unlock further opportunities for innovation and growth. Key Responsibilities: Strategic Account Management : Build and maintain strong relationships with executives and key decision-makers within assigned strategic accounts. Develop comprehensive account strategies and present them through executive-level presentations and business reviews. Business Analysis & Value Demonstration: Conducting depth analysis of customer usage patterns and business metrics. Create compelling presentations that demonstrate value realization and business impact, translating technical thinkcell features into clear business benefits. Retention & Growth : Proactively monitor customer health through data analysis. Develop and present expansion strategies, including up-sell and cross-sell opportunities, supported by thorough business cases and professional presentations. Thought-Leadership & Enablement: Design and deliver executive-level workshops and training sessions. Create professional presentation materials that position our solutions within broader industry trends and best practices. Reporting & Documentation: Produce executive-level reports and dashboards that provide clear insights into customer performance and business outcomes. You will be great for this position if you have Experience : 2+ years in management consulting, strategy consulting, or similar analytical roles, or 5+ years in customer success/account management or product management with demonstrated experience in strategic account management. Communication Excellence: Outstanding written and verbal communication skills in both English and-German. Proven ability to simplify complex concepts, develop-compelling business-narratives, and present-confidently to senior stakeholders. Technical Curiosity & Learning Agility: Genuine interest in technology, software, and Al. Demonstrated ability to rapidly understand new technical concepts and apply knowledge to business challenges. Relationship Management: Proven ability to build trust with senior executives and cross-functional stakeholders. Strong business acumen to identify opportunities that drive customer value and commercial growth. Technical & Analytical Skills: Advanced proficiency in Microsoft PowerPointwith ability.to create executive-ready presentations Advanced proficiency in Microsoft Excel for data analysis and reporting Prior experience with thinkcell isrecommended Familiarity with SaaS/Software products-or technical solution architectures Key Attributes Results-oriented with strong-sense.of ownership and accountability Analytical mindset with ability to synthesize complex data into actionable insights Comfortable with C-level stakeholder interactions Adaptable and thriving in fast-paced environments with changing requirements Customer-centric with passion for delivering exceptional experiences Our Values As part of our team, you will embody and help shape the following principles that define us: Forward Thinking : We embrace change and challenge the status quo. Ownership : We take pride in our work and learn from our mistakes. Customer First : We prioritize delivering lasting value. Unified Team : We foster collaboration, respect, and integrity. Strive for Excellence : We set ambitious goals and pursue quality. We believe in a human hiring process, every application is personally reviewed. Why is think-cell the right place for you? We empower over 1.3 million users across 35,000 companies, including top consulting firms and major global enterprises. With offices in Berlin, Munich, Denver, Boston, London, Tokyo, and Dubai, we’re a diverse team of over 220 people, committed to innovation and excellence. thinkcell is more than a job – it's a chance to be part of an innovative, inclusive team that values collaboration and growth. We encourage applicants from all backgrounds to apply. Together, we can shape the future of productivity software. We can’t wait to see what you’ll bring to the team!

Location: Remote (United States) Thank you for considering Tailscale. If this job description resonates with you, please apply. Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications. We encourage you to help us break that statistic! About Tailscale Tailscale is making safe connection effortless by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital. About the Role We are seeking a strategic, creative, and highly experienced Head of Communications to lead and scale Tailscale's global communications function. This leader will shape how Tailscale is understood by the market, elevate our visibility in the media, and build the communications engine needed to support our next phase of growth. Tailscale is a multi-product secure connectivity platform spanning networking, privileged access, workload connectivity, and AI infrastructure. We have an opportunity to help define the future of secure connectivity, establishing Tailscale as the obvious and best networking choice for AI and agentic infrastructure. We're looking for someone who can turn our technical innovation, customer impact, and vision into compelling stories that earn attention and establish Tailscale as a category leader. Reporting to the SVP of Marketing, you will own product and corporate communications, public relations, media strategy, internal communications, crisis communications, award applications, international comms and media relations, new media engagement, and executive communications across the leadership team outside the CEO. You'll also partner closely with a separate dedicated CEO and policy communications leader to ensure our stories are coordinated and consistent. This is a builder role for someone who combines strong strategic judgment with exceptional execution. You will initially be hands-on while hiring and developing a small, high-performing team. You will work directly with leaders across Product, Engineering, Marketing, People, Legal, and the executive team to build a communications function that can scale with Tailscale's ambitions. Key Responsibilities Develop and execute Tailscale's global communications strategy, strengthening brand awareness, reputation, and market leadership. Lead product and technology communications, translating complex innovations, product launches, and customer stories into compelling narratives that earn meaningful media coverage. This should include sustained product storytelling between launches, including through independent reviews, technical publications, comparisons, creators, and third party validation. It could also include research-led PR. Build strong relationships with top-tier business, technology, cybersecurity, and AI journalists, driving proactive media opportunities and increasing Tailscale's share of voice. Expand Tailscale's presence across emerging media channels, including influential podcasts, newsletters, creators, and technical communities. Own corporate communications for major company milestones, strategic partnerships, funding announcements, and other business developments. Build and scale international communications programs, including regional media relations and agency partnerships. Develop executive communications and thought leadership programs for the leadership team outside the CEO, including speaking opportunities, media engagements, and executive social presence. Partner closely with the dedicated CEO and policy communications lead to coordinate company narratives, major announcements, and executive engagement, building comms campaigns for executives that align with the overall company narrative. Oversee internal communications, partnering with People and executive leadership on company-wide messaging, all-hands, organizational changes, and employee engagement communications. Lead crisis communications, establishing response plans and partnering with Legal, Security, Engineering, and leadership to protect customer trust and company reputation. You should be able to improve processes over time as we scale. Own Tailscale's awards and recognition strategy, identifying and securing high-value industry and company accolades. Hire, manage, and develop a high-performing communications team while overseeing external agencies, communications processes, and performance measurement. This team will start small (likely 2 heads), but has the potential to grow in the future as we scale. Partner closely with the dedicated CEO and policy communications individual contributor to maintain consistent narratives and support broader policy communications initiatives. What We Are Looking For 10+ years of experience in public relations, product communications, or corporate communications, ideally within high-growth B2B technology companies. Proven track record of securing meaningful earned media coverage and building strong relationships with influential journalists. Deep product communications expertise, with the ability to translate complex technical products into clear, compelling stories. Experience hiring, managing, and developing communications professionals and overseeing agency partners. Exceptional writing, storytelling, and editorial judgment across external, executive, and internal communications. Experience advising senior executives and navigating high-stakes or sensitive communications situations. Strong strategic judgment and operational discipline, with the ability to prioritize, build scalable processes, and measure impact. Curiosity around and openness to leveraging AI to support operations and execution but not replace human taste and judgement. A hands-on, creative, and highly accountable leader who thrives in ambiguity, moves quickly, and is comfortable building from the ground up. Nice to Have Experience in networking, cybersecurity, infrastructure, developer tools, or AI. Experience scaling communications at a high-growth, global technology company. Experience supporting fundraising, acquisitions, or pre-IPO communications as well as experience supporting a company through an IPO. Experience collaborating with teams who support analyst relations, public policy, or major industry research initiatives. As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set. US Pay Range $190,000 — $237,000 USD What We Offer An inclusive, flexible environment where you can be your authentic self. We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life. A competitive total compensation package. This includes a base salary, an equity incentive plan and variable commission (for quota-based roles). Comprehensive group benefits with no waiting period. Take advantage of coverage for health, vision, dental, and more for you and your family! Remote first company —most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description. Employer-funded retirement contributions. Tailscale will match your retirement contributions dollar-for-dollar, up to a maximum annual employer contribution equal to 0.75% of your eligible compensation. Connect with other Tailscalars IRL. Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, the United Kingdom, and Singapore. We support intentional in-person connection through team travel and distributed collaboration. Support for your personal and professional development. Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities. Paid time off and a healthy work-life integration. Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world! A build-your-own home office setup. You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $500 USD to customize your workstation to make it your own. Paid parental leave program . We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups (20 weeks for birthing parents, 16 weeks for non-birthing parents). Tailscale is committed to providing an accessible and inclusive hiring process. If you require an accommodation at any stage of the recruitment process or related to any aspect of this role, please contact your recruiter. Our hiring process uses AI-assisted tools to help screen and assess candidates. All hiring decisions are made by people. Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit https://tailscale.com/scam-awareness .

Location: Remote (Canada) Thank you for considering Tailscale. If this job description resonates with you, please apply. Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications. We encourage you to help us break that statistic! About Tailscale Tailscale is making safe connection effortless by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital. About the Role We are seeking a strategic, creative, and highly experienced Head of Communications to lead and scale Tailscale's global communications function. This leader will shape how Tailscale is understood by the market, elevate our visibility in the media, and build the communications engine needed to support our next phase of growth. Tailscale is a multi-product secure connectivity platform spanning networking, privileged access, workload connectivity, and AI infrastructure. We have an opportunity to help define the future of secure connectivity, establishing Tailscale as the obvious and best networking choice for AI and agentic infrastructure. We're looking for someone who can turn our technical innovation, customer impact, and vision into compelling stories that earn attention and establish Tailscale as a category leader. Reporting to the SVP of Marketing, you will own product and corporate communications, public relations, media strategy, internal communications, crisis communications, award applications, international comms and media relations, new media engagement, and executive communications across the leadership team outside the CEO. You'll also partner closely with a separate dedicated CEO and policy communications leader to ensure our stories are coordinated and consistent. This is a builder role for someone who combines strong strategic judgment with exceptional execution. You will initially be hands-on while hiring and developing a small, high-performing team. You will work directly with leaders across Product, Engineering, Marketing, People, Legal, and the executive team to build a communications function that can scale with Tailscale's ambitions. Key Responsibilities Develop and execute Tailscale's global communications strategy, strengthening brand awareness, reputation, and market leadership. Lead product and technology communications, translating complex innovations, product launches, and customer stories into compelling narratives that earn meaningful media coverage. This should include sustained product storytelling between launches, including through independent reviews, technical publications, comparisons, creators, and third party validation. It could also include research-led PR. Build strong relationships with top-tier business, technology, cybersecurity, and AI journalists, driving proactive media opportunities and increasing Tailscale's share of voice. Expand Tailscale's presence across emerging media channels, including influential podcasts, newsletters, creators, and technical communities. Own corporate communications for major company milestones, strategic partnerships, funding announcements, and other business developments. Build and scale international communications programs, including regional media relations and agency partnerships. Develop executive communications and thought leadership programs for the leadership team outside the CEO, including speaking opportunities, media engagements, and executive social presence. Partner closely with the dedicated CEO and policy communications lead to coordinate company narratives, major announcements, and executive engagement, building comms campaigns for executives that align with the overall company narrative. Oversee internal communications, partnering with People and executive leadership on company-wide messaging, all-hands, organizational changes, and employee engagement communications. Lead crisis communications, establishing response plans and partnering with Legal, Security, Engineering, and leadership to protect customer trust and company reputation. You should be able to improve processes over time as we scale. Own Tailscale's awards and recognition strategy, identifying and securing high-value industry and company accolades. Hire, manage, and develop a high-performing communications team while overseeing external agencies, communications processes, and performance measurement. This team will start small (likely 2 heads), but has the potential to grow in the future as we scale. Partner closely with the dedicated CEO and policy communications individual contributor to maintain consistent narratives and support broader policy communications initiatives. What We Are Looking For 10+ years of experience in public relations, product communications, or corporate communications, ideally within high-growth B2B technology companies. Proven track record of securing meaningful earned media coverage and building strong relationships with influential journalists. Deep product communications expertise, with the ability to translate complex technical products into clear, compelling stories. Experience hiring, managing, and developing communications professionals and overseeing agency partners. Exceptional writing, storytelling, and editorial judgment across external, executive, and internal communications. Experience advising senior executives and navigating high-stakes or sensitive communications situations. Strong strategic judgment and operational discipline, with the ability to prioritize, build scalable processes, and measure impact. Curiosity around and openness to leveraging AI to support operations and execution but not replace human taste and judgement. A hands-on, creative, and highly accountable leader who thrives in ambiguity, moves quickly, and is comfortable building from the ground up. Nice to Have Experience in networking, cybersecurity, infrastructure, developer tools, or AI. Experience scaling communications at a high-growth, global technology company. Experience supporting fundraising, acquisitions, or pre-IPO communications as well as experience supporting a company through an IPO. Experience collaborating with teams who support analyst relations, public policy, or major industry research initiatives. As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set. CAN Pay Range $254,600 — $317,580 CAD What We Offer An inclusive, flexible environment where you can be your authentic self. We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life. A competitive total compensation package. This includes a base salary, an equity incentive plan and variable commission (for quota-based roles). Comprehensive group benefits with no waiting period. Take advantage of coverage for health, vision, dental, and more for you and your family! Remote first company —most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description. Employer-funded retirement contributions. Tailscale will match your retirement contributions dollar-for-dollar, up to a maximum annual employer contribution equal to 0.75% of your eligible compensation. Connect with other Tailscalars IRL. Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, the United Kingdom, and Singapore. We support intentional in-person connection through team travel and distributed collaboration. Support for your personal and professional development. Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities. Paid time off and a healthy work-life integration. Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world! A build-your-own home office setup. You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $500 USD to customize your workstation to make it your own. Paid parental leave program . We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups (20 weeks for birthing parents, 16 weeks for non-birthing parents). Tailscale is committed to providing an accessible and inclusive hiring process. If you require an accommodation at any stage of the recruitment process or related to any aspect of this role, please contact your recruiter. Our hiring process uses AI-assisted tools to help screen and assess candidates. All hiring decisions are made by people. Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit https://tailscale.com/scam-awareness .

Location: Boston, MA; San Francisco, CA | Seattle, WA | New York City, NY | Washington, DC About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic is an AI safety and research company working to build reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our customers and society as a whole. As an Enforcement Analyst focused on Agentic Alignment, you will play a crucial role in identifying and investigating harmful and unexpected behavior by models, and make enforcement decisions accordingly. You'll work closely with a suite of cross-functional teams, within and outside of Safeguards, including: Policy, Threat Intel, Engineering, Research, and Transparency. Your work will be essential in maintaining Anthropic's commitment to safe and beneficial AI as Claude takes on more autonomous work. Important context for this role: In this position you may be exposed to and engage with explicit content spanning a range of topics, including those of a sexual, violent, or psychologically disturbing nature. There is also an on-call responsibility across the Policy and Enforcement teams. Key responsibilities Review and investigate potential instances of Agentic Misalignment, working from transcripts, tool-use traces, and code Triage cases by severity and urgency and share through the appropriate channels Help operationalize review pipelines for agentic cases, translating leads from detection outputs and investigations into structured review workflows that scale Make enforcement decisions under the Usage Policy, applying it consistently to novel agentic scenarios and across surfaces, and documenting the reasoning behind each decision Assess cyber-related agentic activity, such as scanning, exploitation attempts, credential misuse or malicious code to determine its real-world harm potential Write clear, well-evidenced case write-ups for audiences ranging from enforcement peers to senior leadership Identify patterns and trends across cases, and close the loop between enforcement outcomes and upstream improvements by feeding findings back to policy, detection and research teams to improve policies, classifiers and model behavior Maintain rigorous documentation of enforcement decisions, review logic and precedents to build institutional knowledge Collaborate with Threat Intelligence, Research, Engineering and Policy partners so that detection coverage keeps pace with how agentic misuse and misaligned behavior evolve Use AI systems, including Claude, to accelerate your own investigations: summarizing long transcripts, analyzing code, querying data and building lightweight tooling Contribute to regular reports on agentic harm trends and enforcement outcomes Minimum qualifications Can read and understand code (for example Python, JavaScript or shell scripts) well enough to follow what happened and why it matters Have a background in security, cyber threat intelligence, or a similar technical field that lets you understand how cyber harm happens and judge its severity Have experience in trust and safety, enforcement, investigations or a related field, translating ambiguous policy questions and facts into defensible enforcement decisions and clear written findings Have conducted structured investigations, building a case from first signal to final finding and knowing when the evidence is strong enough to act on Have supported or contributed to formal enforcement actions, including case documentation, evidence packaging and escalation coordination Write clearly and concisely, and can present complex findings to stakeholders across Legal, Policy and Engineering, including non-technical audiences Have sound judgment about when a case needs escalation, and the resilience to work with difficult content Preferred qualifications Have demonstrated use of AI systems to accelerate your own work, and are excited to keep finding new ways to do so Are comfortable working with large volumes of data, from long transcripts, logs and traces to complex, multi-table datasets, and surfacing the behavioral patterns that matter Are curious about how AI agents behave, and enjoy investigating behavior no one has categorized before, building approaches where established playbooks don’t exist Have familiarity with AI safety and alignment, and current debates about the risks of increasingly autonomous AI systems The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $245,000 — $285,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Jakarta, Indonesia; Kuala Lumpur, Malaysia Eram Talent, a division of Eram Group, provides human resources, industrial projects, and maintenance services solutions across a wide range of sectors, including oil and gas, petrochemicals, power, infrastructure, water, mining, healthcare, and IT. With a strong presence across complex industrial environments, the company supports clients with specialized expertise that helps keep critical operations safe, reliable, and efficient. This role focuses on providing process-engineering support to the power generation block, with an emphasis on equipment performance, thermodynamic analysis, operational troubleshooting, and plant optimization. You will contribute to the safe and efficient operation of utility systems by working closely with operations and technical teams to evaluate performance trends, investigate deviations, and support improvement initiatives across key power-generation assets. If selected, the work location would be onsite at Saudi Arabia. Responsibilities Monitor and evaluate Power Generation Block equipment performance daily using process data analysis, efficiency calculations, heat-rate assessments, KPI tracking, and dashboard updates. Perform engineering calculations, thermodynamic assessments, equipment evaluations, and technical studies to identify efficiency losses and improvement opportunities. Assess heat exchangers, steam-turbine-generator condensers, HRSGs, and cooling systems for heat transfer, fouling, and thermal efficiency. Support diagnostic programs for gas and steam turbines, review monthly performance reports, coordinate with OEMs, and develop corrective actions. Investigate process deviations, operational upsets, efficiency losses, and equipment performance issues. Provide daily process-engineering support to Operations, recommend corrective actions, optimize operating parameters, and review SOPs and EOPs. Support mechanical integrity programs and evaluate process impacts on equipment health. Conduct feasibility and improvement studies covering plant efficiency, reliability, steam-cycle performance, water consumption, and emissions. Support plant modifications, MOC activities, design notices, risk assessments, root-cause analyses, and commissioning. Prepare technical reports, performance summaries, recommendations, operating guidelines, and unit trip reports within 24 hours of an upset. Requirements Strong understanding of IGCC power-generation processes, P&IDs, PFDs, and H&MBs, including syngas-fired gas turbines, HRSGs, steam turbines, steam-cycle systems, and power-block interfaces with gasification complexes. Advanced understanding of power-block equipment and steam-cycle systems, with the ability to evaluate equipment performance, heat rate, efficiency, and thermal losses using sound engineering principles and performance-analysis techniques. Ability to perform heat-and-mass balance calculations, energy accounting, process-performance evaluations, troubleshooting, root-cause analysis, and performance-gap investigations. Knowledge of mechanical integrity, asset management, process safety, Management of Change, HAZOP methodology, risk assessment, environmental compliance requirements, and plant operating procedures. Proficiency with process simulation, thermodynamic modeling, and performance-analysis tools such as Aspen Plus, Aspen Plus Dynamics, Aspen HYSYS, GateCycle, or equivalent. Strong capability in process-data analysis using DCS, PI Historian, and performance-monitoring systems to evaluate plant performance and identify operational deviations. At least 7 years of relevant experience in power generation plants, combined-cycle systems, steam systems, boilers, turbines, power distribution, or energy efficiency. Bachelor’s degree in Mechanical Engineering, Process Engineering, or a related field. Experience in petrochemical, refining, gas processing, chemical manufacturing, gasification, fertilizer, power generation, or large industrial utility operations. Professional proficiency in English and effective communication skills for technical reporting and team collaboration. A PE certificate is a plus.

Location: Jakarta, Indonesia; Kuala Lumpur, Malaysia Eram Talent, an ISO 9001:2015-certified division of Eram Group, provides human resources, industrial projects, and maintenance services solutions across the oil and energy sector and related industries. The company supports complex operational environments where technical expertise, safety, and performance improvement are central to long-term success. This opportunity is suited to a process engineer who can help improve plant performance across gas processing and related industrial operations. In this role, you will contribute to optimization, reliability, and safe operations by working closely with multidisciplinary teams and translating technical analysis into practical improvements for the plant. If selected, the job location would be onsite at Saudi Arabia Responsibilities Analyze existing plant processes and identify improvements that enhance efficiency, quality, productivity, energy use, and waste reduction. Design, execute, and analyze plant performance tests; evaluate performance data; and provide actionable optimization recommendations. Collect and analyze process data to identify trends and deviations, and prepare technical reports and presentations for management and stakeholders. Troubleshoot operational issues, determine root causes, implement corrective actions, and support operations and maintenance teams with complex process-related problems. Apply process improvement methodologies such as Lean and Six Sigma, refine standard operating procedures, and promote process consistency. Collaborate with operations, maintenance, engineering, commissioning, and safety teams to ensure safe and efficient operations. Train plant personnel on process improvements and best practices. Ensure compliance with safety, environmental, and regulatory standards, and participate in risk assessments, process hazard analyses, and safety audits. Lead or support process improvement projects and coordinate timely execution across departments. Monitor and maintain process control systems for stability and efficiency. Requirements Bachelor’s degree or higher in Chemical Engineering with a minimum of 7+ years of relevant process engineering experience. Relevant plant or process experience in SARU (Soot Ash Recovery Unit), SRU (Sulphur Recovery Unit), AGR (Acid Gas Removal Unit), HRU (Hydrogen Recovery Unit), gasification units, gas processing, sulfur recovery, hydrogen recovery, and refining or petrochemical facilities. Strong understanding of plant operations, process optimization, and performance testing. Familiarity with laboratory equipment and analytical techniques, including chromatographs, spectrometers, and other analytical instruments. Knowledge of process safety management, risk assessment methods, EHS regulations, P&ID interpretation, and process documentation. Expertise in troubleshooting and diagnosing operational issues in plant systems and equipment. Experience with process control, automation systems, and advanced process control strategies. Ability to use Aspen HYSYS and process simulation tools. Proficiency in spoken and written English, including the ability to prepare clear technical reports and presentations.

Location: Kuala Lumpur, Malaysia; Jakarta, Indonesia Eram Talent, an ISO 9001:2015-certified division of Eram Group, provides human resources, industrial projects, and maintenance services solutions across the oil and energy sector and related industries. The company supports complex operational environments where technical expertise, safety, and performance improvement are central to long-term success. This opportunity is suited to a process engineer who can help improve plant performance across gas processing and related industrial operations. In this role, you will contribute to optimization, reliability, and safe operations by working closely with multidisciplinary teams and translating technical analysis into practical improvements for the plant. If selected, the job location would be onsite at Saudi Arabia Responsibilities Analyze existing plant processes and identify improvements that enhance efficiency, quality, productivity, energy use, and waste reduction. Design, execute, and analyze plant performance tests; evaluate performance data; and provide actionable optimization recommendations. Collect and analyze process data to identify trends and deviations, and prepare technical reports and presentations for management and stakeholders. Troubleshoot operational issues, determine root causes, implement corrective actions, and support operations and maintenance teams with complex process-related problems. Apply process improvement methodologies such as Lean and Six Sigma, refine standard operating procedures, and promote process consistency. Collaborate with operations, maintenance, engineering, commissioning, and safety teams to ensure safe and efficient operations. Train plant personnel on process improvements and best practices. Ensure compliance with safety, environmental, and regulatory standards, and participate in risk assessments, process hazard analyses, and safety audits. Lead or support process improvement projects and coordinate timely execution across departments. Monitor and maintain process control systems for stability and efficiency. Requirements Bachelor’s degree or higher in Chemical Engineering with a minimum of 7+ years of relevant process engineering experience. Relevant plant or process experience in SARU (Soot Ash Recovery Unit), SRU (Sulphur Recovery Unit), AGR (Acid Gas Removal Unit), HRU (Hydrogen Recovery Unit), gasification units, gas processing, sulfur recovery, hydrogen recovery, and refining or petrochemical facilities. Strong understanding of plant operations, process optimization, and performance testing. Familiarity with laboratory equipment and analytical techniques, including chromatographs, spectrometers, and other analytical instruments. Knowledge of process safety management, risk assessment methods, EHS regulations, P&ID interpretation, and process documentation. Expertise in troubleshooting and diagnosing operational issues in plant systems and equipment. Experience with process control, automation systems, and advanced process control strategies. Ability to use Aspen HYSYS and process simulation tools. Proficiency in spoken and written English, including the ability to prepare clear technical reports and presentations.

Location: Jakarta, Indonesia; Kuala Lumpur, Malaysia Eram Talent, an ISO 9001:2015-certified division of Eram Group, delivers human resources, industrial projects, and maintenance services across a broad range of sectors, including oil and gas, petrochemicals, power, infrastructure, water, mining, healthcare, and IT. Within the oil and energy space, the company supports complex industrial operations with practical engineering expertise and a strong focus on quality, safety, and project delivery. This role offers the opportunity to contribute to technically demanding energy projects where strong process engineering judgment can make a measurable impact. As a Process Design Engineer, you will support the development and improvement of plant systems, working across engineering disciplines to help shape efficient, safe, and reliable process solutions for industrial facilities. If selected, the work location would be onsite at Saudi Arabia . Responsibilities Develop process designs, simulations, and engineering studies for energy projects. Deliver FEED and detailed engineering packages for plant modifications. Lead HAZOP reviews and ensure compliance with safety requirements. Identify debottlenecking opportunities across brownfield and greenfield facilities. Coordinate multidisciplinary teams throughout project planning and execution. Requirements Required Qualifications Bachelor’s degree in Chemical Engineering, Process Engineering, or a related field. 7+ years of experience in process engineering or plant operations, including hands-on work in process design and process simulation. Experience leading or participating in HAZOP reviews and delivering FEED and detailed engineering packages. Track record of identifying or executing debottlenecking initiatives across brownfield and greenfield projects. Proficiency with data analysis and process simulation software such as Aspen Plus and HYSYS. Strong knowledge of gasification processes, power production, and related technologies, along with safety and environmental regulations such as OSHA and EPA standards. Experience with process optimization methodologies, including Six Sigma and lean manufacturing. Experience managing projects across planning, budgeting, and execution. Experience leading multidisciplinary teams, preparing engineering reports, and coordinating effectively with cross-functional stakeholders. Preferred Qualifications Master’s degree in Engineering or Management. Experience in industries such as petrochemical, refining, gas processing, chemical manufacturing, gasification facilities, fertilizer plants, power generation plants, or large industrial utility operations. Holding a Six Sigma, Lean Manufacturing, or PMP certification.

Location: Jakarta, Indonesia; Kuala Lumpur, Malaysia Eram Talent, an ISO 9001:2015-certified division of Eram Group, delivers human resources, industrial projects, and maintenance services across a broad range of sectors, including oil and gas, petrochemicals, power, infrastructure, water, mining, healthcare, and IT. Within the oil and energy space, the company supports complex industrial operations with practical engineering expertise and a strong focus on quality, safety, and project delivery. This role offers the opportunity to contribute to technically demanding energy projects where strong process engineering judgment can make a measurable impact. As a Process Design Engineer, you will support the development and improvement of plant systems, working across engineering disciplines to help shape efficient, safe, and reliable process solutions for industrial facilities. If selected, the work location would be onsite at Saudi Arabia . Responsibilities Develop process designs, simulations, and engineering studies for energy projects. Deliver FEED and detailed engineering packages for plant modifications. Lead HAZOP reviews and ensure compliance with safety requirements. Identify debottlenecking opportunities across brownfield and greenfield facilities. Coordinate multidisciplinary teams throughout project planning and execution. Requirements Required Qualifications Bachelor’s degree in Chemical Engineering, Process Engineering, or a related field. 7+ years of experience in process engineering or plant operations, including hands-on work in process design and process simulation. Experience leading or participating in HAZOP reviews and delivering FEED and detailed engineering packages. Track record of identifying or executing debottlenecking initiatives across brownfield and greenfield projects. Proficiency with data analysis and process simulation software such as Aspen Plus and HYSYS. Strong knowledge of gasification processes, power production, and related technologies, along with safety and environmental regulations such as OSHA and EPA standards. Experience with process optimization methodologies, including Six Sigma and lean manufacturing. Experience managing projects across planning, budgeting, and execution. Experience leading multidisciplinary teams, preparing engineering reports, and coordinating effectively with cross-functional stakeholders. Preferred Qualifications Master’s degree in Engineering or Management. Experience in industries such as petrochemical, refining, gas processing, chemical manufacturing, gasification facilities, fertilizer plants, power generation plants, or large industrial utility operations. Holding a Six Sigma, Lean Manufacturing, or PMP certification.