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Location: Paris Workplace: OnSite Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. Please apply with a CV in the English Language. This is a Paris-based role with global reach and therefore Fluency in French and English (both written and spoken) is important. Role Summary Checkout.com http://Checkout.com is seeking a talented and dynamic Senior Legal Counsel with a strong French employment law background to join our Employment Legal team. This role will involve advising on the full spectrum of employment law issues across our French business and supporting broader global employment law initiatives, especially across other EMEA jurisdictions. You will work closely with our People Team and key business stakeholders in France and internationally. This is a great opportunity to support and develop our French employment legal strategy while collaborating as part of a global team supporting employees across EMEA, APAC, and the Americas. You will take a consultative and commercial approach to handling complex Labor Code compliance matters, works council (CSE) consultations, litigation, employee relations, and strategic projects across France. You’ll also advise on individual and collective dismissals, restructurings, settlement negotiations, performance management, misconduct investigations and HR audits. You’ll monitor legal and regulatory developments across EMEA and provide proactive guidance on emerging risks and legal requirements. You’ll also help the employment legal team develop scalable processes, templates, and compliance frameworks, including through the use of AI tools. You will be able to handle multiple areas of responsibilities autonomously, demonstrating excellent critical judgment with hands-on approach. You will report into our Associate General Counsel (Head of Employment) based in London. You will also work closely with the regional People Team leads, based in France and other EMEA jurisdictions. You will be joining a high-achieving legal team in one of Europe's most valuable fintechs. Our mission is to be the best legal team in the world, providing pragmatic and commercially focused advice, finding creative solutions to manage risk and becoming trusted advisers to our colleagues in the business. Essential Qualifications: - French qualified lawyer (Avocat admitted to the French Bar or Master 2 in French Employment Law / Droit du Travail) - 7+ years experience specializing in French employment law, either in a reputable law firm or in-house - Fluency in French and English (both written and spoken) with the ability to articulate complex legal issues clearly to non-French leadership. - Within a commutable distance from our Paris office and comfortable working in the office as necessary under our hybrid working policy (currently three days per week on scheduled office days). Strong candidates will demonstrate the following: - Experience as in-house employment counsel, ideally in a large global business headquartered outside of France. - Extensive experience managing CSE consultations, collective negotiations, restructurings, and pre-litigation/settlement strategy in France. - Work with a high-growth technology or another fast-paced company. - Exceptional analytical and writing skills, with a business-centric focus on risk. - Excellent time management skills and experience managing a diverse workload and competing stakeholder demands. - Enthusiasm for new challenges and working with a range of different stakeholders. - Be a systemic thinker with proven abilities for process improvement and simplification, including AI. - Comfortable with ambiguity, constant change, and a fast-paced culture. Role Type and Location This is a permanent and full-time role based in Paris. Under our current hybrid working policy, office attendance is mandatory on 3 days per week. Additional Information If you don't meet all the requirements but think you might still be right for the role, please apply anyway. We're always keen to speak to people who connect with our mission and values. We believe in equal opportunities We work as one team. Wherever you come from. However you identify. And whichever payment method you use. Our clients come from all over the world — and so do we. Hiring hard-working people and giving them a community to thrive in is critical to our success. When you join our team, we’ll empower you to unlock your potential so you can do your best work. We’d love to hear how you think you could make a difference here with us. We want to set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. We’ll be happy to support you. Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/

Ripple is looking for a Product Operations Analyst Customer Activations to coordinate customer activations, resolve blockers, and improve activation processes.

Location: Remote, USA Workplace: remote At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.   With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.    At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.   Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.     **Travel to Office expectations** For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.   For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. Position Summary:  Reporting to the Sr Manager of Professional Services, you will act as the primary client liaison, leading multiple customer-facing EHR implementation projects simultaneously. You will support enterprise customers, partnering with customer stakeholders and cross-functional teams to successfully deliver complex implementations across multiple locations and markets.  You will have experience managing customer implementations in a Professional Services environment and a proven track record of successfully delivering project objectives. Key Responsibilities: Thoroughly understand the customer’s business and technical needs. Act as the primary point of contact for customer stakeholders throughout all phases of the project. Lead project kick-off meetings with customers and delivery resources. Define project scope and develop project plans, including goals, outcomes, deliverables, timelines and required resources. Manage multiple customer-facing software implementations, including project budgets, resources, communications, schedules and deliverables. Coordinate implementation activities across enterprise customer stakeholders, locations and internal teams to maintain alignment and drive successful project outcomes. Provide leadership and support to the implementation team and review deliverables prepared by the team. Monitor and report on project progress, challenges and recommended solutions to customers and internal stakeholders. Proactively identify and manage project risks, issues and dependencies, escalating concerns to project leadership and senior management as appropriate. Ensure customers successfully implement and adopt PointClickCare solutions, with a smooth transition to ongoing support upon project close. Report on deployments, schedules, budgets and revenue using internal processes and tools. Successfully manage competing priorities across multiple customer engagements. Strengthen the project management discipline by sharing knowledge, best practices and lessons learned across the team. Contribute to Professional Services goals and continuous improvement initiatives that improve project delivery and customer outcomes. Required Experience: Experience managing complex software implementations, ideally supporting enterprise or multi-site customers. Strong leadership, relationship-building and communication skills, with the ability to influence stakeholders and drive successful project outcomes. Strong analytical and problem-solving skills, with the ability to self-manage, prioritize competing demands and deliver quality outcomes. Demonstrated ability to adapt to evolving technologies and ways of working, leveraging AI and emerging tools to innovate, solve problems and improve project and customer outcomes. Previous experience with healthcare technology, including EHR, EMR, Pharmacy solutions, and/or PointClickCare experience is an asset but not required. Solid understanding of systems design is an asset. PMP or PRINCE2 designation is an asset. #LI-MG1 #LI-Remote PointClickCare Benefits & Perks:   Benefits starting from Day 1! Retirement Plan Matching Flexible Paid Time Off Wellness Support Programs and Resources Parental & Caregiver Leaves Fertility & Adoption Support Continuous Development Support Program Employee Assistance Program Allyship and Inclusion Communities Employee Recognition … and more!   It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.   When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com    PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $90,000 - $102,000 + bonus + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.

Location: In-Office About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations: Austin, TX Work onsite in the office 5 days a week (Monday–Friday) About the role The Places Team at Cloudflare is seeking an experienced and enthusiastic Workplace Operations Manager to lead and elevate the day-to-day operations of our Austin hub. In this role, you’ll be the go-to person for creating a smooth, welcoming, and highly functional workplace—partnering with global counterparts to share best practices and continuously enhance our spaces. You’ll gather feedback from employees and guests to shape how the hub evolves, contribute to future buildouts, and collaborate with teams across IT, Legal, Physical Security, EBC, and more. You're comfortable navigating fast-paced environments, solving problems on the fly, and thinking creatively about how to improve systems and experiences. With a hospitality mindset and strong communication skills, you take pride in delivering excellent service and building a space that reflects our culture and values. This role reports to the Regional Manager, Workplace Operations . Responsibilities Workplace Experience: Ensure our hub is a functional, inspiring space that reflects our culture and supports hybrid work. Act as the first point of contact for employee workplace needs, solving issues quickly and thoughtfully. Stay Connected Across Channels: Maintain clear, responsive communication with the local team across platforms like chat, email, and in-person touchpoints—ensuring everyone stays informed, supported, and aligned on workplace updates and needs. Track and Report Workplace Metrics: Monitor key data points such as space utilization, occupancy, and service ticket volume to support data-driven decision-making and long-term planning. Support Workplace Programs: Help drive local implementation of global workplace programs—from our food program (think snack stocking, team lunches, and special food moments) and sustainability initiatives to employee engagement efforts. Support Internal Events & Experiences: Plan and execute a range of onsite events—including team onsites, in-person weeks, executive briefings, customer meetings, and cultural moments—both independently and in collaboration with the Global Events & Experiences team, ensuring each gathering is seamless, engaging, and reflective of our culture. Safety & Compliance: Partner with Security and Legal teams to maintain a safe and compliant workplace. Support emergency preparedness efforts, safety drills, and incident response protocols. Scale Smartly : As the hub grows, help onboard new team members, support hiring needs for workplace roles, and participate in long-term workplace planning. Support the Regional Places Team: Assist with administrative tasks such as responding to tickets, managing emails and inquiries, and providing holiday coverage to ensure seamless team operations across regions. Lead Onsite Operations: Own the day-to-day management of the workplace—from front desk services, greeting guests/employees/visiting employees, and mail handling to office supplies, swag, deliveries, and space readiness. You’ll make sure everything flows, looks great, and feels seamless for employees and visitors alike. Be the go-to for Vendors and Places Team: Liaise with building management, building security, and external vendors (cleaning crews, caterers, property managers, etc.) to keep our operations running efficiently. Oversee vendor performance and contracts, lead RFPs when needed, and track workplace budgets responsibly. Create a World-Class Environment: Champion an inspiring, inclusive, and vibrant office culture. Plan and execute engaging onsite events, team celebrations, catering, and daily amenities that make coming into the office exciting, productive, and memorable for our team. Desirable Skills, Knowledge, and Experience: Have 5+ years of experience leading workplace operations teams, ideally in a fast-paced, high-growth environment, including 3+ years of people management experience. Are people-first and service-minded, with a friendly, professional presence that makes everyone feel welcome Know how to juggle vendors, projects, and priorities—and still sweat the small stuff Bring sharp budget management skills and make thoughtful, cost-effective decisions Communicate clearly and confidently across all levels and time zones using Google Workspace Are highly organized, detail-oriented, and proactive—you spot what needs doing before anyone else does Thrive in fast-moving environments, stay calm under pressure, and love finding creative solutions Have experience collaborating cross-functionally with teams like IT, Security, People Ops, and more Bring a hospitality mindset and a passion for building inspiring, functional spaces where people love to work Work onsite in the office 5 days a week (Monday–Friday). What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Location: Anywhere in France Workplace: Hybrid HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. THE ROLE Alan’s Insurance Compliance Counsel, you will be Alan's expert on insurance compliance and consumer protection regulation. You will define how regulatory obligations translate into Alan's tools, processes, and products. You will own the compliance posture on your perimeter, proactively manage our exposure, and be the primary interface with regulators on the topics you cover. You will also be a key connector between the compliance function, internal control, and the audit processes Alan conducts - ensuring audit findings are properly digested, remediated, and embedded into how we operate. As Alan expands into new markets, you will play a central role in ensuring our compliance standards travel with us: adapting Group frameworks to local requirements and helping stand up the right compliance foundations in new geographies. The role sits within the Legal Area in the Corporate Unit, and involves close daily collaboration with the Legal, Insurance, Operations, Sales, Care, and Product teams across all of Alan's markets.   WHAT YOU WILL DO Own Alan's Insurance Compliance Posture - Define how regulatory obligations relating to Alan’s core product (IDD including duty of advice, product governance, AML/CFT, etc.) translate into Alan's operational processes, product design, and tooling - Suggest optimal ways to meet regulatory requirements within Alan's products while improving members' experience - from pricing components and options design to UX choices and complaint handling - Proactively identify compliance risks, assess their exposure, and develop mitigating action plans in coordination with internal stakeholders - Lead the structuring and continuous improvement of Alan's complaints management framework across France, Belgium, and Spain, ensuring compliance with ACPR recommendations and local equivalents Reporting & Audits - Serve as the compliance function's key contributor to Alan's internal control system: document compliance-related risks and controls in the Group's centralised mapping, and co-deploy the internal control approach across teams (Insurance, Operations, Sales, Care) - Prepare and support internal and external audits: assess Alan's standing against planned operational improvements, define remediation plans, and drive and monitor their effective implementation - Report on compliance obligations and risk exposure to Alan's Board and governance committees, with clarity and foresight; Manage regulatory reporting obligations including the ACPR Questionnaire Protection de la Clientèle (QPC) - Respond to regulatory inspections (ACPR, FSMA, or equivalent in Alan’s operating countries), coordinating internally and ensuring Alan is always audit-ready AML/CFT & KYC - Support the AML framework: conduct second-level analysis on suspicious cases, manage relationships with regulatory bodies and financial intelligence units, approve high-risk client relationships (including PEPs), and maintain the AML/CFT risk assessment framework - Oversee KYC Ops referents' training and upskilling, including Belgium-specific AML requirements - Coordinate with the AMLO on annual priorities, documentation, monitoring tools, and regulatory reporting to the ACPR and equivalent supervisors Compliance Roadmap & Stakeholder Coordination - Maintain Alan's compliance roadmap: prioritise, track progress, update the risk mapping, and re-prioritise as the regulatory environment evolves - Lead compliance projects with internal stakeholders across Insurance, Product, Sales, Care, and Operations, translating regulatory requirements into concrete deliverables and timelines - Contribute to pragmatic compliance positions on regulatory requirements that affect our products and contracts - turning complex constraints into well-reasoned, pragmatic solutions that support the business. Regulatory Training & Internal Capability - Design and maintain mandatory regulatory training programmes for Sales and Care roles (IDD competency requirements including duty of advice and product governance, Loi Evin, AML/CFT) - Build internal compliance frameworks, guidelines, and decision-making tools that increase team autonomy and reduce reliance on external resources - Contribute to Alan's written culture by producing high-quality documentation that teams can rely on independently International Compliance & Localisation - Ensure Alan's compliance standards travel consistently across all Group markets, whether existing (France, Belgium, Spain, Canada) or newly opened, adapting Group frameworks to local regulatory requirements and deploying them locally in coordination with local counsel.   PROFILE Experience & Skills - 4+ years of experience in compliance in an insurance or fintech company; solid coverage of at least two of the following: AML/CFT, insurance distribution (IDD), complaints handling, regulatory reporting - Solid understanding of the French insurance regulatory framework and ability to work across EU/local requirements - Proven ability to lead compliance projects cross-functionally: you translate regulatory requirements into clear priorities, align internal stakeholders, and deliver without creating bottlenecks or increased friction - Bilingual French/English (both required, written and spoken) - International exposure is a strong plus You Will Thrive Here If You Are - A pragmatic problem-solver: you find the right answer within regulatory constraints rather than defaulting to the most conservative one - Rigorous and well-organised: you maintain high documentation standards, track your commitments, and keep stakeholders informed - Business-minded: you understand what matters for the company's growth and your members' protection, and you calibrate your compliance work accordingly 🎯 IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES. If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learnings or success. If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements? Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application!   🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.   YOU WANT TO KNOW MORE ABOUT ALAN? - 🙌 Perks & Benefits https://alan.com/en/careers/a/salary-equity: Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers. - 🤘 A strong culture https://alan.com/en/about/a/leadership-principles: People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work

We are hiring a Marketing Specialist to work across both client and Forward Push marketing priorities, taking approved strategy, content, and direction and turning it into accurate, polished work that is executed correctly. What You'll Do.

Location: United States of America What We Do: Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact. Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection. Huntress now secures more than 6M endpoints and 17M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other. Reports to: Director, Product Marketing Location: Remote US Compensation Range: $190,000 to $210,000 base plus bonus and equity What You’ll Do: You will own the go-to-market story for Huntress's MSP business, turning product capabilities, SOC expertise, and community insight into a clear narrative that helps MSPs evaluate, sell, bundle, and grow with Huntress. You will make the work of Product, Campaigns, Sales, Community, and Security land with the people who depend on it. Give More Than We Take by creating practical value for every team and partner you touch, from a sharper message architecture to enablement that helps a seller have a better first conversation. You are Candor in action when you bring the MSP voice into roadmap, launch, and campaign decisions, making the hard tradeoffs visible and the feedback useful. You are Outcome-Obsessed about the results: stronger new-logo demand, better pipeline quality, higher multi-product attach, and more productive sellers. You will move from insight to action quickly, learn from the field, and keep improving the motion as MSP needs and the market change. Responsibilities: Own MSP-level positioning, value propositions, message architecture, and proof points that give every product story a clear place in the way MSPs buy and grow. Partner with Campaigns and Growth Marketing to turn audience insight into demand programs and mid-funnel and bottom-funnel assets, including buyer guides, comparison content, business-case tools, demo narratives, and webinars. Build cross-sell and attach plays that help MSPs expand across Huntress products, including practical bundle, pricing, margin, and seller workflow guidance. Turn SOC incidents, threat research, analyst expertise, and response outcomes into credible MSP-facing proof, while partnering with Community on practitioner education, events, and peer programs. Represent MSP needs in product launches and roadmap conversations, and equip SDRs, AEs, and Partner and Channel Account Managers with talk tracks, discovery questions, objection handling, competitive guidance, and first-call decks. Own MSP competitive intelligence and the field feedback loop by synthesizing sales calls, win-loss insights, partner input, community signals, and SOC expertise into decisions that sharpen the motion each quarter. Use AI thoughtfully for day-to-day research, drafting, analysis, and workflow productivity, reviewing outputs for accuracy, relevance, and sound judgment before applying them. What You Bring To The Team: You have 6+ years of product marketing experience, including 3+ years in B2B cybersecurity or IT software. You understand how MSPs run their businesses, price and bundle services, and resell solutions to their clients, with experience in an MSP, channel, or partner-led go-to-market. You have built audience-level message architecture and partnered with demand generation teams to turn it into campaigns, content, and pipeline. You have created cross-sell or expansion plays that increased multi-product adoption across an existing customer or partner base. You can speak credibly about endpoint, identity, SIEM, and security awareness, and you can turn technical findings from security analysts into clear business stories. You have built talk tracks, battlecards, playbooks, and enablement that sellers and partners actually use, and you lead effectively through influence across Marketing, Product, Sales, Community, and Security. You use AI to work faster and smarter on research, drafting, analysis, and other everyday tasks, while applying good judgment to validate and improve the output. What We Offer: 100% remote work environment - since our founding in 2015 Generous paid time off policy, including vacation, sick time, and paid holidays 12 weeks of paid parental leave Highly competitive and comprehensive medical, dental, and vision benefits plans 401(k) with a 5% contribution regardless of employee contribution Life and Disability insurance plans Stock options for all full-time employees One-time $500 reimbursement for building/upgrading home office Annual allowance for education and professional development assistance $75 USD/month digital reimbursement Access to the BetterUp platform for coaching, personal, and professional growth Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status. We do discriminate against hackers who try to exploit businesses of all sizes. Accommodations: If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to accommodations@huntresslabs.com . Please note that non-accommodation requests to this inbox will not receive a response. Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our Candidate Privacy Notice for more details on our practices and your data privacy rights. #BI-Remote

Location: Mississauga, Ontario Workplace: hybrid At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.   With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.    At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.   Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.     **Travel to Office expectations** For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.   For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. Position Summary: Reporting directly to the Finance Enablement Manager, the Finance Contracts Analyst plays a critical role in ensuring accurate, compliant, and efficient billing and revenue operations. This position is responsible for supporting the initial review of the monthly open ready to bill opportunities with the associated contracts and preparing the billing requirements for hand off within the team. The review will require detail reviews of complex and simple contracts to identify rates, terms, discounts, and additional key billing requirements. This position requires strong analytical skills, attention to detail, and the ability to efficiently communicate with internal and external stakeholders. This role will include the management of the finance case queue involving review case details to create credit calculations and complex reconciliations. The role will also participate in maintenance of existing documentation with a continuous focus in standardization, efficiency gains and process improvement by inclusion of automations. Key Responsibilities: Analyze financial contracts and agreements to ensure compliance with company policies, regulations, and legal requirement. Review contract terms, conditions, and pricing to identify potential risks, inconsistencies, or discrepancies. Monitor contract performance, track financial obligations to ensure billing timelines are met. Validate rates, discounts, terms, and special conditions across both simple and complex contract structures. Identify variances, discrepancies, and potential revenue leakage, and collaborate with internal teams to investigate and resolve issues. Collaborate with internal teams, sales, Customer Success, and finance leadership clarify contract terms, expected execution of pricing, and conditions that align with company objectives. Develop and maintain effective relationships with clients, and internal stakeholders to facilitated contract negotiations and resolve any disputes Prepare monthly reports and forecasts to advise related teams on opportunity conversation, contract performance and revenue recognition requirements deemed required. Contribute to process documentation, standardization, and continuous improvement initiatives, including workflow enhancements and automation opportunities. Participate in system testing, data quality initiatives, and cross functional projects that improve billing accuracy and operational efficiency Required Skills & Qualifications: 2-5 years' experience in Business Administration, financial analysis, accounting, or similar fields. Bachelor's degree in Accounting or Finance preferred. Proven experience as a financial analyst, contract analyst, or in a comparable or similar role. Strong computer ability in a Windows environment, with Microsoft Office (Word, Excel and Outlook Ability to work with large volumes of complex data across multiple systems (i.e. Tableau, JIRA, and Excel reporting) AI Fluency and/or use of M365 Copilot Experience with NetSuite, and Salesforce preferred. #LI-TW1 #LI-Hybrid PointClickCare Benefits & Perks:   Benefits starting from Day 1! Retirement Plan Matching Flexible Paid Time Off Wellness Support Programs and Resources Parental & Caregiver Leaves Fertility & Adoption Support Continuous Development Support Program Employee Assistance Program Allyship and Inclusion Communities Employee Recognition … and more!   It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.   When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com    PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base salary range for this position is $58,000 - $73,000 + bonus + benefits, overtime eligible. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.

Location: 2405 Satellite Boulevard Suite 200, Duluth, GA 30096 Come join our team! There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen. Headquartered in New York City and founded in 2007, our company has over 4,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees. Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team! LOCATION : This is a hybrid role for our Duluth, GA location. JOB OVERVIEW: Responsible for developing accurate and timely financial analysis for clients. Prepare various financial and quantitative analysis in support of Client Teams. Employ effective project management skills for balancing requests from multiple Client Teams and for the efficient delivery of results. Requires effective communication skills for clearly explaining detailed analysis to Client Teams and Clients, and the ability to understand Client Teams/Client perspectives that can be reflected in the development of deliverables. WHAT YOU’LL DO: Support Employee Benefit Account Teams • Develop and review monthly reporting for assigned clients • Prepare IBNR (Incurred But Not Reported) analysis • Produce underwriting analysis for client renewals and projections • Produce data warehouse-based reports to support plan performance analysis for clients • Support Client Team strategy initiatives with evaluation of plan design alternatives, rate or employee contribution alternatives, risk profiles, benchmarking, data analytics, vendor change analyses, or program implementation or elimination (financial or quantifiable impact) • Coordinate with vendors as needed to obtain necessary data for analysis New Business Development • Participate in new business activities and meetings as requested WHAT YOU’LL BRING: Bachelor’s degree or equivalent educational training or business experience • College degree in insurance, risk management, math or related field preferred • Aptitude for performing financial analysis for a benefits consulting or brokerage firm (we will provide training). KSAs (Knowledge, Skills, Abilities) • Microsoft Office Suite experience including large data sets • Able to effectively interface with internal and external customers • Able to handle confidential information with maximum discretion • Able to understand business principles and apply them accordingly • Able to work independently and on a team within a fast-paced, deadline driven environment • Career-focused • Demonstrate good judgment while managing projects, multi-tasking, prioritizing, and meeting deadlines with a sense of urgency • Detail-oriented, organized, efficient, and proactive • Excellent written/verbal communication skills including communicating complex financial information • High level of accountability and flexibility • High-touch client orientation • Open and willing to receive and give constructive critique • Strong analytical and quantitative skills Special Requirements • Flexible to work outside normal working hours COMPENSATION: Compensation will be determined based on factors such as experience, skills, training, certifications, education, internal equity, and market data. This role may also be eligible for bonuses and a comprehensive benefits package. WHY EPIC: EPIC has over 60 offices and 4,000 employees nationwide – and we’re growing! It’s a great time to join the team and be a part of this growth. We offer: Generous Paid Time off Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave Generous employee referral bonus program of $1,500 per hired referral Employee recognition programs for demonstrating EPIC’s values plus additional employee recognition awards and programs (and trips!) Employee Resource Groups: Women’s Coalition, EPIC Veterans Group Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development Unique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs 50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC! EPIC Gives Back – Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation We’re in the top 10 of property/casualty agencies according to “Insurance Journal” To learn more about EPIC, visit our Careers Page: https://www.epicbrokers.com/about/epic-careers/ . EPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients. California Applicants - View your privacy rights at: https://www.epicbrokers.com/wp-content/uploads/2025/01/epic-ca-employee-privacy-notice.pdf . Massachusetts G.L.c. 149 section 19B (b) requires the following statement: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. #LI-SG1 #LI-Hybrid

Location: South Metro Animal Emergency Care - Apple Valley, Minnesota Licensed/Certified Emergency Veterinary Technician (CVT/LVT) – Sign-on bonus! South Metro Animal Emergency Care | Apple Valley, MN 💰 COMPETITIVE PAY + BENEFITS $27–$35/hour , based on experience +$6/hour overnight differential (8 PM–8 AM) +$2/hour weekend differential Sign-on bonus up to $2,500 PTO, medical, dental, vision, 401(k), life and AD&D insurance, EAP, supplemental insurance options, and eligibility for performance-based bonuses 🩺 YOUR SKILLS. YOUR VOICE. YOUR IMPACT. South Metro Animal Emergency Care is a growing, 24/7, AAHA-accredited emergency hospital looking for credentialed veterinary technicians who want to practice at the top of their license. Our technicians are valued medical professionals with a real voice in patient care, treatment decisions, and hospital flow. You'll work directly with DVMs in a collaborative, technician-forward environment with strong staffing support—typically 2 CVT/LVTs and 2 veterinary assistants per doctor. WHAT YOU'LL DO DAY TO DAY Our cases include toxins, foreign bodies, urinary obstructions, respiratory emergencies, trauma, surgical emergencies, and hospitalized or critical patients. Your responsibilities may include: Performing initial triage and collaborating directly with DVMs Reviewing treatment plans with clients and answering questions with empathy and confidence Placing IV catheters, NG tubes, central lines, and PICC lines Applying splints and bandages Running and monitoring anesthesia for surgical procedures Performing and overseeing treatments for hospitalized patients Monitoring and advocating for patients throughout their stay Mentoring teammates and supporting a collaborative team ❤️ WHY SOUTH METRO? Technician-forward culture that values your knowledge and experience Strong technician-to-doctor ratios and meaningful autonomy Hands-on emergency medicine experience and opportunities to expand your skills Supportive leadership and teammates who help one another 8-, 10-, or 12-hour shifts with swing and overnight options Whether you're an experienced emergency technician or a strong GP technician ready to transition into emergency medicine, we'll support your growth. 🐾 OUR CORE VALUES Respect • Wow Service • Learning • Fun • Communication • Doing the Right Thing READY TO JOIN OUR TEAM? For more information about our hospital, visit smaec.com To apply, contact Christine Strassburg at christine.strassburg@lakefieldvet.com or apply at careers.lakefieldvet.com #LI-CE1 Compensation Range $27 — $35 USD

Location: South Metro Animal Emergency Care - Apple Valley, Minnesota Overnight Lead Licensed Veterinary Technician (LVT) – Emergency & Critical Care South Metro Animal Emergency Care | Apple Valley, MN Compensation & Benefits $34–$38/hour , based on experience +$6/hour overnight differential (8 PM–8 AM) +$2/hour weekend differential $2,500 sign-on bonus PTO, medical, dental, vision, 401(k), life and AD&D insurance, EAP, supplemental insurance options, and eligibility for performance-based bonuses About the Position South Metro Animal Emergency Care (SMAEC) is a growing, 24/7, AAHA-accredited emergency hospital looking for an experienced Licensed Veterinary Technician (LVT) to join our team as an Overnight Lead. This is a great opportunity for an experienced emergency technician who enjoys taking on additional responsibility, supporting fellow team members, and helping keep overnight operations running smoothly. In this role, you'll provide hands-on patient care while serving as a resource and leader for the overnight team. You'll work closely with our emergency veterinarians, technicians, assistants, and hospital leadership to maintain high standards of patient care, support team development, and identify opportunities to improve daily operations. We believe our technicians play an important role in patient care and clinical decision-making. Our teams are well supported, with typical staffing of 2 credentialed technicians and 2 veterinary assistants per doctor , allowing you to focus on what matters most: your patients and your team. What You'll Do Our caseload includes a variety of emergency and critical care cases, including toxin exposures, foreign bodies, urinary obstructions, respiratory emergencies, trauma, surgical emergencies, and hospitalized patients. As the Overnight Lead, your responsibilities will include: Overseeing overnight clinical operations and helping ensure the team is providing consistent, high-quality patient care. Performing initial triage and working alongside DVMs to prioritize cases and determine treatment needs. Providing hands-on care for emergency and hospitalized patients. Placing IV catheters, NG tubes, central lines, and PICC lines. Applying splints and bandages. Monitoring anesthesia and assisting with surgical procedures. Reviewing treatment plans with clients and answering questions with compassion and confidence. Monitoring hospitalized patients and communicating changes in their condition to the medical team. Providing guidance, mentorship, and support to technicians and veterinary assistants. Helping maintain clear communication, accountability, and consistency across the overnight team. Working with the Hospital Leadership Team and Medical Director on workflow improvements, team development, and department goals. What We're Looking For Current Licensed Veterinary Technician (LVT) credential. Previous experience in emergency and critical care medicine. Strong technical skills and confidence handling a variety of emergency cases. Previous leadership experience is preferred, but we're also interested in experienced technicians ready to take the next step. Someone who enjoys mentoring others and helping teammates grow. Strong communication and organizational skills. Ability to remain calm, make sound decisions, and prioritize in a fast-paced environment. A team-oriented approach with the ability to provide guidance and hold others accountable when needed. Someone who takes pride in their work and wants to contribute to a positive, supportive team. Why Join South Metro Animal Emergency Care? At SMAEC, we recognize the important role veterinary technicians play in emergency medicine. We want our team members to feel supported, respected, and involved in the care they provide. Some of what you can expect: A technician-forward environment where your skills and clinical knowledge are valued. Strong technician-to-doctor staffing ratios. Opportunities to work with a diverse and challenging emergency caseload. A collaborative relationship with our veterinarians and hospital leadership. Opportunities to mentor others and grow professionally. Flexible scheduling options, including 8-, 10-, and 12-hour shifts, with swing and overnight opportunities. READY TO JOIN OUR TEAM? For more information about our hospital, visit smaec.com . To apply, contact Christine Strassburg at christine.strassburg@lakefieldvet.com or apply at careers.lakefieldvet.com . POSITION SUMMARY: The Veterinary Technician Lead supports the Hospital Administrator with the daily operations of the hospital. This position is responsible for a variety of administrative tasks that ensure smooth operations, medical accuracy, efficiency and effective communication. They assist in developing goals and policies that embody Lakefield Veterinary Group’s core values. They also help facilitate best practices by all team members to deliver quality, compassionate healthcare to all pets. Ensures good communication with the clients, veterinarians, CSR. This position acts as a lead and provides guidance and training to the technicians and assistants at the hospital. WHAT YOU’LL DO (Essential Functions): • Foster a culture built on our values: Respect, Learning, Do the Right Thing, WOW Service, and Fun. • Support a practice environment that promotes collaboration and teamwork and ensure the delivery of quality, compassionate, effective, and efficient health care to pets. • Comply with all practice policies, quality assurance guidelines, and minimum standards of care. • Respond to customer complaints in a professional, courteous manner and act to satisfactorily resolve the problem. • Perform Lead duties by providing guidance and expertise on daily activities for the technicians and assistants. o Assign duties and monitor execution to ensure service standards are met. o Provide insights to the Hospital Administrator regarding the skill level and performance of the nursing team. o Participate in technician and assistant performance reviews. o Participate in interviews for potential new hires. o Provide training for new technicians and assistants and existing staff. o Ensure quality and standards of care are adhered to. o Hold regular technician/assistant meetings and follow up with hospital leadership on agenda items. o Create and maintain protocols for Technician/Assistant Manual. o Maintain technician/assistant schedules. • Oversee the daily duties of fellow technicians and assistants: o Ensure efficient flow to the day’s activities including DVM exams, technician appointments, drop offs and surgeries. o Ensure proper medical treatments are provided to all patients. o Ensure proper restraint techniques are practiced using Fear Free principles and that all pets are being treated with compassion. o Ensure surgery patients are being properly medicated and up to date anesthetic protocols are practiced. o Ensure hospitalized/surgical patients are receiving proper care throughout their stay. o Ensure a calm and professional atmosphere is maintained in exam rooms. o Ensure estimates and invoices are accurate. • Oversee inventory management o Ensure proper stock of medicine and medical supplies for the clinic. o Takes weekly inventory count for ordering. o Place online/phone orders for all supplies as needed. o Enter invoices/stock into PIMS. o Responsible for End of Month counts (data entry and discrepancies). o Ensure medication prices are up to date. • Cubex o Responsible for all controlled drug and DOC inventory. o Ensures all team members using Cubex properly. o Ensures proper stock of medications within the Cubex. o Responsible for one or more of the following tasks relating to controlled drug management:  Ordering  Restocking  Cycle Count and Discrepancy Resolution • Practice Management Software (PIMS) Liaison o Ensure PIMS are in good working order. o Handle technical problems that arise within PIMS. o Responsible for new integrations with PIMS. o Responsible for formatting templates and forms in PIMS in coordination with the MD and HA. o Responsible for receiving any new training for PIMS and ensuring all staff is up to date in PIMS training. • Hospital compliance and regulatory duties o Update hospital protocols annually in coordination with MD. o Maintain Radiation Log(s), Anesthesia Log o Maintain OSHA compliance/oversee OSHA safety officer. o Understand and train team on requirements for compliance:  OSHA  AAHA  DEA  FDA  Radiation board • Equipment maintenance and compliance o X-ray and Dental machine maintenance  Ensure x-ray machines are in working order and all radiographs are appropriately labeled and stored.  Completes annual PPE safety check and documents in log.  Ensure dental machine is maintained daily. o Anesthesia machine(s) maintenance o Anesthesia monitor(s) maintenance and replacement parts. o Ensure surgery and dental rooms are sanitized monthly. o Inventory surgical instruments and replace poor quality instruments in coordination with MD. o Ensure treatment room, exam rooms, pharmacy, kennel and x-ray room are maintained and clean daily. • Complete 10 hours of professional development annually. • Perform other duties and projects as requested. WHAT WE’RE LOOKING FOR (Essential Qualifications): • Associates or higher degree required. • Preferred from a veterinary technology program accredited by the American Veterinary Medicine Association (AVMA). Professional Licenses/Certifications • Successful completion of the Veterinary Technician National Examination (VTNE), administered by the American Association of Veterinary State Boards (AAVSB). • State-recognized veterinary technician certification (CVT, LVT, or RVT) with credentials in good standing. Experience • Minimum of five years of experience as a technician in veterinary practice, including clinical and laboratory work with live animals. • 2-3 years of experience leading a department or team. Knowledge, Skills, and Abilities • Knowledge of veterinary hospital practices and procedures. • Adaptable/Flexibility in all positions/scheduling - rooms, float, dentals, surgery • Strong organizational and time management skills, including the ability to manage multiple priorities and take initiative in managing the efficiency of daily operations. • Ability to handle and maintain sensitive and confidential information with discretion. • Strong attention to detail and a high level of accuracy. • Professional, caring, compassionate, and tactful interactions with clients and employees. • Effective decision-making skills for determining optimal methods to treat pet injuries and illnesses. • Ability to direct, coach, support, encourage and lead others in a positive and collaborative manner. • Advanced knowledge of medical equipment, medical conditions, pharmaceuticals and surgical procedures. • Advanced proficiency with various computer programs, including Microsoft Outlook, Word, Excel, and Practice Management Software (PIMS). • Strong written, verbal, and active listening communication skills with a customer-oriented approach. • Excellent analytical, critical thinking, judgment, and problem-solving skills. • Ability to convey complex technical details to individuals with varying degrees of technical knowledge. • Proactively identify issues and formulate solutions. • Work independently with minimal supervision. PHYSICAL DEMANDS: While performing the duties of this job, the team member is regularly required to talk and hear. The team member must frequently use a computer for long periods of time. Specific vision abilities are required to do this job including close vision. This position requires walking and/or standing for long periods of time, bending, reaching, grasping, and repetitive motions. Must be able to lift up to 30 lbs. unassisted, 50 lbs. with assistance. Working environment may be stressful with aggressive, frightened, abused or injured animals that may bite or scratch. Must be able to work flexible hours including evenings, weekends and holidays. SUPERVISORY RESPONSIBILITIES: Supervisory responsibility, along with the Hospital Administrator, for Veterinary Technicians and Assistants. ABOUT LAKEFIELD VETERINARY GROUP We believe exceptional veterinary care starts with exceptional people. We partner with hospitals across the country to preserve what makes each practice special - its people, culture, and connection to community - while providing the operational support and resources that allow teams to thrive. As we grow, we are committed to creating an environment where team members feel respected, supported, and empowered to deliver outstanding care. Our Values Our culture is built on five core values that guide how we work and serve: Respect Learning Do the Right Thing Wow Service Fun If these resonate with you, you’ll fit right in. Equal Employment Opportunity Lakefield Veterinary Group is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all team members and applicants. #LI-CE Compensation Range $34 — $38 USD

Location: Quezon City, Metro Manila, Philippines Neolytix is a healthcare services and technology organization that supports medical practices and healthcare businesses through specialized operational solutions. We operate with globally distributed teams and are committed to delivering operational excellence, maintaining strong compliance standards, and creating an engaging employee experience across all locations. We are seeking an experienced, commercially minded Human Resources Business Partner (HRBP) to support leaders and employees across the Philippines, Latin America, and the United States. This individual will act as a strategic advisor and hands-on HR partner, helping business leaders build high-performing teams while ensuring fair, consistent, compliant, and people-centered HR practices. The HRBP will partner with functional and operational leaders across the Philippines, Latin America, and the United States to align people strategy with business goals. The role is responsible for advising on employee relations, performance management, workforce planning, engagement, talent development, organizational change, and policy implementation. This position requires a practical understanding of the challenges of managing distributed, multicultural teams. The successful candidate will be able to navigate regional employment practices, work effectively across time zones, maintain high levels of confidentiality, and balance employee advocacy with Neolytix’s operational and client-service requirements. Key ResponsibilitiesRegional Business Partnership Partner closely with business leaders across the Philippines, Latin America, and the United States to understand workforce priorities, operational needs, organizational challenges, and people-related risks. Translate business objectives into regional people plans covering headcount planning, hiring, retention, performance, talent development, and employee engagement. Provide proactive HR guidance to leaders on team structure, role clarity, manager effectiveness, internal mobility, succession planning, and organizational change. Act as a trusted advisor and coach to people managers, supporting them in making fair, timely, and business-aligned people decisions. Collaborate with HR, Operations, Finance, Talent Acquisition, Payroll, and Legal stakeholders to ensure coordinated people support across regions. Identify regional trends, recurring employee concerns, and organizational risks; recommend practical and scalable improvements. Employee Relations and Workplace Investigations Manage and advise on sensitive employee-relations matters, including conduct concerns, attendance, performance issues, conflicts, grievances, workplace investigations, corrective action, and separations. Ensure employee-relations matters are addressed promptly, objectively, confidentially, and with appropriate documentation. Guide managers through performance improvement plans, coaching plans, written warnings, final notices, and other corrective-action processes. Conduct or support workplace investigations in accordance with company policy, local employment requirements, and applicable escalation protocols. Partner with HR leadership and legal counsel, as appropriate, on complex employee-relations matters and high-risk decisions. Maintain consistency in the application of policies and employment practices while accounting for country-specific legal and cultural considerations. Regional Compliance and Policy Administration Support implementation and consistent application of Neolytix HR policies across the Philippines, Latin America, and the United States. Maintain working knowledge of key employment-practice requirements applicable to supported regions, including employment classification, working hours, leave administration, wage-and-hour considerations, disciplinary practices, employee documentation, and separation processes. Partner with local HR, Payroll, Finance, and external advisors to ensure appropriate country-specific compliance and documentation. Identify policy gaps, process risks, and inconsistent practices; recommend updates that balance regional requirements with a cohesive global employee experience. Support audit readiness and provide HR documentation, reports, and records as needed. Escalate legal, regulatory, and employee-relations risks to HR leadership and appropriate internal or external counsel. Performance, Talent, and Leadership Development Support the design and execution of performance-management processes, including goal setting, performance reviews, calibration discussions, development planning, and performance-improvement processes. Coach managers to give clear feedback, set measurable expectations, document performance concerns, and address issues early. Partner with business leaders and Talent Acquisition on workforce planning, job design, hiring priorities, interview quality, and onboarding readiness. Support talent reviews, succession planning, and identification of high-potential employees and critical roles. Help implement leadership-development, manager-training, and employee-learning initiatives that build capability across regions. Ensure career development and internal-mobility practices are equitable, transparent, and aligned with business needs. Employee Engagement and Culture Use employee-engagement surveys, pulse checks, retention data, exit-interview feedback, and manager input to identify cultural strengths and opportunities. Partner with leaders to develop clear and measurable action plans in response to engagement and employee-experience findings. Support initiatives that promote inclusion, recognition, effective communication, wellness, and connection among remote and distributed employees. Facilitate or support manager conversations, employee listening sessions, and culture-building activities across regional teams. Promote Neolytix values and reinforce a consistent, respectful, and accountable employee experience across the employee lifecycle. HR Operations, Data, and Reporting Maintain accurate, timely, and confidential HR documentation for supported employee populations. Partner with HR Operations, Payroll, Benefits, and HRIS teams to resolve employee concerns and ensure smooth people processes. Analyze regional people metrics, including attrition, retention, absenteeism, time-to-fill, engagement, internal mobility, performance outcomes, and employee-relations trends. Develop reports and concise insights for business leaders and HR leadership, highlighting risks, root causes, and recommended actions. Identify opportunities to streamline workflows, improve service delivery, standardize documentation, and automate recurring HR processes. Ensure employee data is handled in accordance with company standards, access controls, privacy requirements, and applicable data-protection obligations.

Location: Pasig, Philippines Neolytix is a healthcare services and technology organization that supports medical practices and healthcare businesses through specialized operational solutions. We operate with globally distributed teams and are committed to delivering operational excellence, maintaining strong compliance standards, and creating an engaging employee experience across all locations. We are seeking an experienced, commercially minded Human Resources Business Partner (HRBP) to support leaders and employees across the Philippines, Latin America, and the United States. This individual will act as a strategic advisor and hands-on HR partner, helping business leaders build high-performing teams while ensuring fair, consistent, compliant, and people-centered HR practices. The HRBP will partner with functional and operational leaders across the Philippines, Latin America, and the United States to align people strategy with business goals. The role is responsible for advising on employee relations, performance management, workforce planning, engagement, talent development, organizational change, and policy implementation. This position requires a practical understanding of the challenges of managing distributed, multicultural teams. The successful candidate will be able to navigate regional employment practices, work effectively across time zones, maintain high levels of confidentiality, and balance employee advocacy with Neolytix’s operational and client-service requirements. Key ResponsibilitiesRegional Business Partnership Partner closely with business leaders across the Philippines, Latin America, and the United States to understand workforce priorities, operational needs, organizational challenges, and people-related risks. Translate business objectives into regional people plans covering headcount planning, hiring, retention, performance, talent development, and employee engagement. Provide proactive HR guidance to leaders on team structure, role clarity, manager effectiveness, internal mobility, succession planning, and organizational change. Act as a trusted advisor and coach to people managers, supporting them in making fair, timely, and business-aligned people decisions. Collaborate with HR, Operations, Finance, Talent Acquisition, Payroll, and Legal stakeholders to ensure coordinated people support across regions. Identify regional trends, recurring employee concerns, and organizational risks; recommend practical and scalable improvements. Employee Relations and Workplace Investigations Manage and advise on sensitive employee-relations matters, including conduct concerns, attendance, performance issues, conflicts, grievances, workplace investigations, corrective action, and separations. Ensure employee-relations matters are addressed promptly, objectively, confidentially, and with appropriate documentation. Guide managers through performance improvement plans, coaching plans, written warnings, final notices, and other corrective-action processes. Conduct or support workplace investigations in accordance with company policy, local employment requirements, and applicable escalation protocols. Partner with HR leadership and legal counsel, as appropriate, on complex employee-relations matters and high-risk decisions. Maintain consistency in the application of policies and employment practices while accounting for country-specific legal and cultural considerations. Regional Compliance and Policy Administration Support implementation and consistent application of Neolytix HR policies across the Philippines, Latin America, and the United States. Maintain working knowledge of key employment-practice requirements applicable to supported regions, including employment classification, working hours, leave administration, wage-and-hour considerations, disciplinary practices, employee documentation, and separation processes. Partner with local HR, Payroll, Finance, and external advisors to ensure appropriate country-specific compliance and documentation. Identify policy gaps, process risks, and inconsistent practices; recommend updates that balance regional requirements with a cohesive global employee experience. Support audit readiness and provide HR documentation, reports, and records as needed. Escalate legal, regulatory, and employee-relations risks to HR leadership and appropriate internal or external counsel. Performance, Talent, and Leadership Development Support the design and execution of performance-management processes, including goal setting, performance reviews, calibration discussions, development planning, and performance-improvement processes. Coach managers to give clear feedback, set measurable expectations, document performance concerns, and address issues early. Partner with business leaders and Talent Acquisition on workforce planning, job design, hiring priorities, interview quality, and onboarding readiness. Support talent reviews, succession planning, and identification of high-potential employees and critical roles. Help implement leadership-development, manager-training, and employee-learning initiatives that build capability across regions. Ensure career development and internal-mobility practices are equitable, transparent, and aligned with business needs. Employee Engagement and Culture Use employee-engagement surveys, pulse checks, retention data, exit-interview feedback, and manager input to identify cultural strengths and opportunities. Partner with leaders to develop clear and measurable action plans in response to engagement and employee-experience findings. Support initiatives that promote inclusion, recognition, effective communication, wellness, and connection among remote and distributed employees. Facilitate or support manager conversations, employee listening sessions, and culture-building activities across regional teams. Promote Neolytix values and reinforce a consistent, respectful, and accountable employee experience across the employee lifecycle. HR Operations, Data, and Reporting Maintain accurate, timely, and confidential HR documentation for supported employee populations. Partner with HR Operations, Payroll, Benefits, and HRIS teams to resolve employee concerns and ensure smooth people processes. Analyze regional people metrics, including attrition, retention, absenteeism, time-to-fill, engagement, internal mobility, performance outcomes, and employee-relations trends. Develop reports and concise insights for business leaders and HR leadership, highlighting risks, root causes, and recommended actions. Identify opportunities to streamline workflows, improve service delivery, standardize documentation, and automate recurring HR processes. Ensure employee data is handled in accordance with company standards, access controls, privacy requirements, and applicable data-protection obligations.

Location: United States Ready to lead retention strategies for top eCommerce brands? We’re seeking a confident Email & SMS Account Manager with at least one year of hands-on experience managing Klaviyo or similar ESPs, who can juggle 8–10 clients and lead creatives with minimal oversight. You’ll translate complex eCommerce data into actionable insights and craft unique, on-brand campaigns that boost LTV and reduce CAC. This role is fully remote but requires availability during EST business hours. Apply now to join our bold, fast-growing team where your strategic thinking and creative firepower will make a real impact. ABOUT BAD MARKETING We’re BAD Marketing — a global team of 170+ passionate marketers, strategists, and creatives working together to help our clients grow profitably and sustainably. We’re one of the largest and most performance-driven growth marketing agencies in the world. Our specialties span eCommerce, local lead generation, and info marketing, serving brands from local service providers to fast-scaling DTC product companies and course creators. What sets us apart isn’t just our Bold And Disruptive strategies — it’s our investment in people. We develop leaders, foster collaboration, and prioritize fulfillment in the workplace. Because when our team thrives, so do our clients. ABOUT THE ROLE: Email & SMS Account Manager – eCommerce Focus We are looking for a seasoned, strategic, and confident Email & SMS Account Manager who can lead with vision, manage complex client portfolios, and bring creative firepower to every campaign. This is not a junior or execution-only role. While you’ll be backed by a design team, you’ll still be hands-on with campaign strategies, audits, and performance reviews. We value Account Managers who think strategically and act decisively. You must be comfortable juggling multiple clients without sacrificing quality, missing deadlines, or compromising brand integrity. YOUR CORE RESPONSIBILITIES Lead client communication with clarity, confidence, and strategic insight — you are the face of our retention strategy for each account. Develop creative, non-basic campaign concepts that align with each brand's voice, goals, and customer journey — ideation is as critical as execution. Guide your team of designers and collaborate with copywriters to produce error-free, on-brand, conversion-driven content. Own retention performance — build and manage advanced email and SMS flows, campaign calendars, and data-backed optimizations. Conduct ongoing account audits to identify segmentation, automation, and A/B testing opportunities. Translate metrics (CTR, CVR, RPR, LTV) into actionable, digestible client insights that drive decision-making. Proactively manage timelines, resources, and internal collaboration — you never drop a deadline. Ensure consistent QA and brand alignment across all creative assets — from email layout to SMS tone. Stay ahead of industry trends and continually bring fresh, innovative campaign ideas to your team and clients. THIS ROLE IS PERFECT FOR: Experienced email & SMS marketers who want to own retention strategy without being buried in busywork Strategic doers who can manage multiple eCommerce accounts with confidence and clarity Creatives who love building customer journeys that drive revenue and deepen brand loyalty Communicators who thrive in client-facing roles and know how to translate data into insight QUALIFICATIONS (Required — No Exceptions) 1+ years of comprehensive eCommerce retention marketing experience (not limited to freelance or assistant roles). Proven ability to manage 8–10 client accounts simultaneously and guide a small creative team with minimal oversight, while maintaining high-quality output. Prior experience with Klaviyo or similar ESPs at an advanced level. Strong portfolio of full-funnel email and SMS campaigns — from ideation to performance analysis. Strategic thinker with a bias for creativity and performance — you're not here to do the obvious. Confident, proactive communicator who can simplify complex data and strategies into clear client communication. Obsessive attention to detail — no typos, broken links, or off-brand creative on your watch. Able to prioritize and pivot in a fast-paced agency environment with zero micromanagement. Strong understanding of eCommerce metrics: CAC, LTV, CVR, RPR, and how they influence retention decisions. U.S. or Colombia-based and located within ±3 hours of EST. Must be available Monday–Friday, 9AM–6PM EST. NICE TO HAVES Experience with Postscript, Attentive, or other SMS platforms Familiarity with Notion, Slack, and project management platforms BENEFITS Competitive compensation Health, dental, and vision insurance (U.S. residents only) PTO + Paid U.S. holidays Fully remote Career growth pathways in a high-performance culture Work with a creative, high-accountability team that takes pride in their craft OUR CORE VALUES BE BAD PLAY TO WIN EXTREME OWNERSHIP SOLUTIONS, NOT PROBLEMS BEST IDEA WINS ALWAYS BE GROWING NOBODY IS BIGGER THAN THE TEAM Sound like you? Apply now — we’re actively reviewing top candidates.

Location: London; Belgrade Workplace: Hybrid About the role Perplexity's fraud prevention team protects our products, users, and infrastructure from fraud and abuse across the whole lifecycle: sign-up, authentication, payments, API usage, and product features. We build and operate a real-time decisioning platform together with the surrounding systems: data pipelines for detection and model training, integrations with product and payment systems, and internal tooling for investigation and response. As a software engineer on the team, you will own services end to end, from design to production operations, and work closely with fraud analysts, ML engineers, and product teams to make abuse expensive and legitimate usage frictionless. Responsibilities - Design, build, and operate high-throughput, low-latency backend services for fraud detection and prevention - Build data pipelines and real-time feature computation that power detections and ML models - Collect and process trust signals - Integrate fraud decisions into product, auth, and payment flows across Perplexity - Own reliability of production services: observability, alerting, safe rollouts, incident response - Build internal tooling for investigation, enforcement, and auditability - Partner with fraud analysts to turn new abuse patterns into production detections quickly Qualifications - 5+ years building and operating high-throughput, latency-sensitive backend systems in production - Strong systems programming skills; Rust, Go, or C++ experience preferred (we write Rust) - Hands-on experience with Kubernetes, Terraform and cloud infrastructure - Solid data fundamentals: stream/batch computations, caching and storage trade-offs - Pragmatic, ownership-driven approach: ship incrementally, measure, and make failures degrade safely Nice to have - Fraud prevention, anti-abuse, or payments-risk domain experience - Experience serving ML models in production - Client-side experience (web or mobile) for signal collection

Location: Bangalore (Hybrid) ABOUT ONEPAY OnePay is the consumer fintech trusted by millions of Americans to make money better. Our financial system is broken. High fees, low rates, and too few ways to actually grow your money. We’re fixing it. And we’re moving fast. We’re an all-in-one financial services platform that brings together banking, high-yield savings, credit cards, point-of-sale lending, investing, and crypto in one place. We also partner with employers, HCM providers, gig platforms, and others to deliver embedded financial services to millions of employees and frontline workers. We’re backed by Walmart, the world’s largest retailer, and Ribbit Capital, one of fintech’s most respected investors, giving us rare scale, distribution, and the opportunity to build something truly category-defining. But what really sets OnePay apart is how we move. Our customers don’t have time to wait… and neither do we. This place moves fast, and we’re looking for people who are: - Ready to run - Hungry and driven by urgency - Exceptional at what they do, with low ego - Comfortable operating in motion THE ROLE As a Security and Threat Operations Engineer at OnePay, your work will have a direct impact on protecting our fast-moving fintech environment. You will turn production signals into actionable detection, response, and hardening initiatives, partnering closely with Product Security, Platform Security, and Engineering teams. Your efforts will enable us to proactively identify, monitor, and stop compromised behaviors across OnePay's products and infrastructure, ensuring the continued safety and trust of our business and customers. You will: - Build and tune detections, alerts, and monitoring workflows across cloud, application, identity, and edge environments. - Review traffic patterns across APIs, authentication flows, and WAF telemetry to identify malicious activity, abuse patterns, and anomalous behavior. - Use AI responsibly as a force multiplier for triage, analysis, and workflow automation, while helping define guardrails for AI-enabled systems. - Help operate OnePay's vulnerability management program by triaging, prioritizing, and driving remediation for findings from Wiz, vulnerability scanning, and related workflows. - Develop Python-based tooling and automation to improve investigations, enrichment, response, and operational scale. - Partner with Product Security to translate threat models, security reviews, and product risks into production detections and response playbooks. - Investigate security events end to end, including triage, scoping, containment support, and follow-through on remediation. - Support vulnerability management and operational security practices in ways that align with PCI and SOC 2 expectations. - Participate in proactive threat hunting, detection improvement, and a 24x7 security incident response on-call rotation. TOOLS WE USE We use Node and TypeScript on the server, leveraging the NestJS framework within a microservice-oriented architecture running on Kubernetes and AWS. On the client side, we build and ship product features for iOS, Android, and web platforms using React Native. We also embrace AI-assisted development, so engineers have their choice of Claude Code or Cursor to fit their workflow. While you don't need experience with our exact stack, familiarity with modern software engineering practices will help you ramp up quickly. YOU BRING - 5+ years of experience in information security, threat detection, security operations, detection engineering, or incident response, ideally in a cloud-native or product-focused environment. - Strong experience investigating suspicious activity in web, API, authentication, and infrastructure telemetry, with the ability to distinguish attacker behavior from normal production noise. - Demonstrated ability to review traffic and event patterns for signs of malicious activity, fraud, account abuse, credential attacks, reconnaissance, and exploitation attempts. - Strong Python programming skills and the ability to write maintainable code for automation, enrichment, analysis, and security operations tooling. - Experience building and tuning detections in a SIEM or detection platform and working with observability and logging systems such as CloudWatch, Datadog, or similar platforms. - Experience operating or supporting a vulnerability management program, including triage, prioritization, remediation tracking, and stakeholder coordination. - Familiarity with cloud and application security findings from platforms such as Wiz, including CNAPP, runtime, code, and vulnerability scanning use cases. - Experience with at least one major cloud provider, preferably AWS. - Working knowledge of identity and access systems, modern authentication flows, and the security implications of internet-facing applications and APIs. - Strong understanding of threat modeling, risk prioritization, and practical security controls across applications, infrastructure, and cloud environments. - Practical experience using AI tools in security workflows, along with sound judgment about AI-specific risks such as prompt injection, data leakage, excessive tool access, and weak auditability. - Excellent analytical, communication, and cross-functional collaboration skills, especially in environments where security needs to move quickly with product and engineering teams. - Drive and proactivity - everyone here is a builder and executor WHAT WE OFFER - Competitive salary, stock options, and benefits from Day 1 - Comprehensive health insurance coverage (health insurance, accident and disability insurance, term life insurance), including mental health support and wellness programs - Hybrid work model (Bengaluru office three days a week), various time off programs (vacation, sick, other paid leaves, and paid regional holidays) - Monthly transport and work-from-home allowances - A high-growth, mission-driven, inclusive culture where your work has real impact STANDARD INTERVIEW PROCESS Our process varies by role. Most candidates go through: - AI-assisted initial screen - Interview with Talent Partner - Technical or Hiring Manager Interview - Team Interview - Executive Interview - Offer! EQUAL EMPLOYMENT OPPORTUNITY To build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at talent@onepay.com.

Location: Riga, Latvia Workplace: hybrid About the Client Our client is an international IT services company. It provides technical support, software development, project management, and quality assurance for businesses. Role Overview Take ownership of a developing team’s response to complex partner and trading issues. You will improve how requests are resolved, strengthen activity monitoring, and help the team deliver consistent service. The role combines people management, hands-on problem-solving, and cross-functional work. Key Responsibilities Lead a team of ~10 specialists: plan workload, schedule shifts, track KPIs. Train and mentor team members and onboard new hires. Oversee the CERD team handling partner (IB/affiliate) and dealing tickets, ensuring timely resolution and compliance with procedures and service standards. Act as the escalation point for partner and client complaints, disputes, and complex trading and technical tickets. Resolve technical and trading issues together with Risk, Back Office, IT, and other departments. Set up and oversee partner and client activity monitoring with Risk Management to detect fraud, abuse of commission schemes, and irregular trading. Streamline internal procedures and deliver improvement projects, including research and testing. Requirements 2+ years of experience in back-office operations, operations management, or team leadership, preferably in financial services, fintech, or brokerage. Experience handling escalated complaints, disputes, and complex trading tickets. Solid knowledge of financial markets and digital asset trading. English C1 (written and spoken); Russian is a plus. Hands-on Microsoft Excel skills. Bachelor’s degree in Finance, Economics, or Mathematics is a big plus. SQL, scripting, or CRM experience is an advantage. Key Soft Skills Problem-solving and analytical skills. Sound decision-making and composure under pressure. Organisation and time management. What We Offer Comprehensive training, mentorship, and ongoing professional development. Work in a friendly, multicultural team of professionals. Advanced health insurance after the probation period. Coverage of gym, pool, or other sports activities. A cosy office in the centre of Riga. Great corporate events.

Location: New York, NY, United States About Us Fanatics is a leading global sports platform redefining how fans connect with the teams, players and moments they love. Our businesses — Fanatics Commerce, Fanatics Collectibles, Fanatics Betting & Gaming, Fanatics Events, Fanatics Advertising, Fanatics Markets and Fanatics Studios — maximize the presence and reach for hundreds of partners globally and create a one-stop experience that allows fans to buy, bet, collect, and earn, while engaging with sports in deeper, more immersive ways. This includes licensed fan gear and lifestyle products, sportsbook and iGaming, physical and digital trading cards, live events, premium sports entertainment content, credit card offerings and more. Together, they form a powerful, integrated ecosystem — connected by the Fanatics ONE loyalty program and FanCash, the currency of sport — delivering personalized experiences to over 100 million fans worldwide. Fanatics holds partnerships with over 900 sports properties, from professional leagues and players’ associations to teams, colleges and retail partners; over 7,000 athletes and celebrities; and over 2,000 retail locations, including all Lids stores. Backed by a team of more than 22,000 employees, Fanatics is committed to relentlessly enhancing the fan experience. About the Team Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin. The Accounts team sits within the Fanatics Betting and Gaming - Shared Services domain and owns the customer account lifecycle, from registration, login, and identity verification to the geolocation, eligibility, and responsible gaming controls that decide whether a customer is allowed to play. Accuracy and customer trust are the team’s core tenets, because customers trust us with their money, their identity, and their personal data. We are seeking a Senior Software Engineer to build and maintain the scalable, highly available, and compliant Java services behind the account lifecycle. This is a hands-on engineering role for someone who enjoys owning features end to end, solving complex integration problems, and working closely with product, compliance, and operations partners. This is a US-based remote position. Responsibilities Design, build, and maintain Java backend services using Spring Boot or similar frameworks. Deliver features across registration, KYC, login and MFA, device registration, account management, tax reporting, Fanatics ID integration, and watchlist monitoring. Build and maintain services that enforce regulatory and responsible gaming requirements, including geolocation, state and self-exclusion, prohibited persons, loss limits, and eligibility. Build integrations with third-party identity, verification, geolocation, and compliance providers, designing for failure, retries, and data integrity. Write scalable, well-tested services with strong unit and integration test coverage. Contribute to architecture and design discussions for APIs, event-driven systems, and data flows. Troubleshoot complex production issues and take part in the weekly on-call rotation, contributing to runbooks and post-mortems. Partner with Product, Technical Program Management, Compliance, Support, and client engineering to turn business and regulatory requirements into technical solutions, and take part in sprint planning and agile delivery. Mentor junior to mid-level engineering teammates through code reviews, design feedback, and pairing. Follow engineering best practices (CI/CD, testing, observability, feature flagging, documentation) and improve reliability and maintainability by addressing technical debt. Experience and Skills 5+ years of professional software engineering experience with Java. Strong experience building and supporting production Java backend services with Spring Boot or similar frameworks. Experience developing REST APIs and integrating distributed systems and data flows. Experience with event-driven architectures such as Kafka or similar messaging platforms. Experience working in AWS or other cloud environments. Experience with relational and NoSQL data stores such as Postgres and MongoDB. Experience using AI tools or coding assistants to improve engineering productivity. Experience with identity and account systems (registration, authentication, MFA, OAuth2/OIDC), KYC, fraud, or payments is preferred. Experience with compliance-driven systems such as geolocation, responsible gaming, or regulatory data handling is preferred. Experience building highly available, regulated, or enterprise-scale applications is preferred. Experience with observability tooling (for example Datadog) and operating services on call is a plus. Strong troubleshooting, ownership, and communication skills, with the ability to work independently and with cross-functional partners. Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process. For information about our benefits, please visit https://benefitsatfanatics.com/ #LI-VG1 Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit https://benefitsatfanatics.com/ Salary Range $144,000 — $180,000 USD By submitting your application, you agree to our terms of service and acknowledge you have read our Candidate Privacy Policy. Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it here .