Location: Berlin, Germany
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
At Figma, we're building a vibrant community where designers and product builders come together to learn, grow, and connect around their shared passion. Our Advocacy team is central to this mission—empowering our users through engaging content, meaningful interactions, and genuine advocacy.
We're looking for a Designer Advocate to partner closely with our Marketing, Sales, and Product teams. You'll bring deep design expertise, strong product intuition, and a genuine love for the design community into our go-to-market strategies. You'll also champion our users' voices internally, ensuring their perspectives shape our product evolution.
You'll be covering the DACH region, where our main languages are German and Polish. Being fluent in either/both of these languages is pretty much a plus!
This is a full time, hybrid role based out of our Berlin hub.
What you'll do at Figma:
Empower users at scale: Collaborate closely with Sales and Customer Experience teams to help customers unlock the full potential of Figma across real product workflows
Create compelling content: Develop written, visual, and video resources that reflect how modern teams actually design and build, from early exploration to production-ready systems
Inspire community connections: Foster meaningful relationships within the Figma community, identify collaboration opportunities, and nurture user-driven initiatives
Speak and engage at events: Regularly present at industry meetups, conferences, and community events, sharing practical insights from real-world design work
Champion user voices: Stay attuned to community feedback, sentiment, and emerging design trends—advocating internally to inform product decisions and improvements
We'd love to hear from you if you have:
Deep, hands-on Figma expertise and an entrepreneurial drive, with experience embedding Figma in real product teams and taking ideas from early exploration to polished, impactful outcomes
A thorough understanding of modern product design workflows, development environments, design systems, tokens, and AI-assisted design or prototyping
Strong technical design skills, including experience working alongside developers or building tools that support design systems, and an understanding of how design decisions translate into development at scale
Clear, compelling communication skills, with the confidence to explain complex workflows and systems, speak publicly, and engage large audiences
A passion for contributing to the design community and a willingness to travel up to 25% of the time to connect with it in person
While it's not required, it's an added plus if you also have:
Fluency in German or Polish
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you're excited about this role but your past experience doesn't align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: Canada Remote
Workplace: Remote
ABOUT THE TEAM
At Mural, we're changing how teams collaborate, think, and make decisions together. The Growth & Engagement team helps customers discover value through intuitive product experiences, rapid experimentation, and emerging AI capabilities that make collaboration more effective. We own key parts of the customer journey - from acquisition and onboarding to activation, engagement, retention, and monetization - and use data, experimentation, and customer insights to continuously improve those experiences.
We're a cross-functional team of engineers, product managers, designers, and data partners who move quickly, measure outcomes, and learn from every experiment. We value curiosity, collaboration, and thoughtful technical craftsmanship, building systems that enable rapid iteration while maintaining a high bar for quality, reliability, and scalability.
YOUR MISSION
As a Senior Software Engineer on the Growth & Engagement team, you'll build the products, platforms, and experimentation capabilities that help customers discover value faster and achieve more with our product. You'll partner closely with Product, Design, Data, and other Engineering teams to identify opportunities, validate ideas through experimentation, and deliver experiences that improve customer outcomes and drive sustainable business growth.
Beyond shipping features, you'll help shape the technical direction of the team, mentor other engineers, and establish engineering practices that enable us to experiment confidently and move quickly.
WHAT YOU'LL DO
- Design, build, and maintain customer-facing features that improve acquisition, activation, engagement, retention, and monetization.
- Collaborate closely with Product, Design, Data, Marketing, and Customer Success to identify growth opportunities and translate customer feedback, product analytics, and experimentation to guide product decisions.
- Design, implement, and analyze experiments using feature flags, A/B testing, and analytics to validate hypotheses and measure customer and business impact.
- Build reliable instrumentation and event pipelines that help teams understand customer behavior and make informed product decisions.
- Write high-quality, maintainable code while contributing to architecture, technical design, and long-term platform improvements.
- Improve the performance, reliability, accessibility, and scalability of critical user journeys.
- Mentor teammates through technical leadership, code reviews, design discussions, and knowledge sharing.
- Contribute to roadmap planning, technical strategy, and continuous improvement of the team's engineering practices.
WHAT YOU'LL BRING
- 5+ years of professional experience as a Software Engineer building and operating production software.
- Strong proficiency building modern web applications. Experience with TypeScript, React, Node.js, and MongoDB or similar technologies, with the ability to become productive quickly.
- Familiarity with Model Context Protocol (MCP) and the broader AI tooling ecosystem and the ability to quickly learn emerging AI technologies.
- Experience leveraging AI-assisted development tools and workflows to improve engineering productivity, code quality, and delivery.
- Experience building customer-facing products in close partnership with Product and Design teams.
- A product mindset with the ability to balance customer needs, technical tradeoffs, and business goals.
- Experience using analytics and data to inform engineering and product decisions.
- Strong software engineering fundamentals, including system design, testing, observability, and operational excellence.
- Excellent communication and collaboration skills, with the ability to influence technical decisions across cross-functional teams.
- A track record of taking ownership of ambiguous problems, driving projects from concept to delivery, and mentoring other engineers.
- Experience working on a Growth/Engagement team or in a product engineering role focused on experimentation and customer lifecycle improvements.
- Experience working with business metrics such as activation, engagement, retention, conversion, and monetization to inform product and engineering decisions.
- Experience designing, implementing, or analyzing product experiments (A/B testing, feature flagging, or similar experimentation frameworks).
Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience.
EQUAL OPPORTUNITY
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
Grafana Labs is looking for an
Strategic Account Executive, Growth
who will be responsible for prospecting and growing existing business across the
West region
. You will identify, nurture and close opportunities with existing customers. You will manage forecasts and track customer data. We're strong proponents of a consultative sales approach - learn about the customer's needs first before talking about our products. Your expertise will be critical in helping articulate the value of our products, work with the customer during the trial phase and hand off a strong relationship to our Customer Success team.
What You’ll Be Doing:
Identify new opportunities to expand Grafana usage within a set of current customers
Meet and exceed individual quarterly and annual sales goals
Manage all aspects of the sales process (prospecting, sales meetings, product demos, proofs of concept, proposals, negotiations and account management)
Cultivate sales through outbound prospecting and inbound leads
Be able to understand and convey the value of both Grafana Cloud and Grafana Enterprise
Become an expert in managing your sales pipeline in Salesforce
Manage quote creation, order processing, and day-to-day customer requests
What Makes You a Great Fit:
5+ Years of Experience in Infrastructure Technology Sales
Demonstrated history of consistent goal achievement in a highly competitive environment (top 10% performer)
Energetic, upbeat, entrepreneurial, tenacious team player
Adaptable and with demonstrable experience in high velocity technology companies
Experience using Salesforce
You will need to be an excellent communicator in all channels (in person, online, in writing) and able to form strong working relationships both in person and virtually
Bonus Points For:
Familiarity with open source technology is a significant advantage
Experience using Command of the Message and MEDD(P)ICC is ideal
Compensation & Rewards:
In the United States, the OTE (On-Target Earnings) compensation range for this role is $32
0,000 - $340,000.
Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Enix — компания, лидер на Wildberries в женском термобелье, входит в ТОП-100 продавцов площадки. В 2025 году оборот составил 450 млн ₽, в 2026 году планируется 1,5 млрд ₽ с захватом 30% рынка леггинсов и запуском новых категорий. Средний рейтинг карточек — 4,9, компания проводит фокус-группы и анализирует отзывы, ориентируясь на качество и цифры.
Задачи:
— Управлять продуктовой категорией как отдельным бизнесом с капиталом и P&L, возможность собрать команду.
— Выбрать категорию в одежде (женское и мужское термобельё, леггинсы, комбинезоны).
— Создать лучшие продукты, занять 30–40% рынка, выйти на оборот 0,7–1 млрд ₽ в 2027 году с выполнением целей по маржинальной прибыли, оборачиваемости и GMROI.
— Собрать финансовую модель и план категории на 52 недели, защищать и вести его с разбивкой на кварталы, месяцы и недели.
— Найти product-market fit через исследования рынка и участие в фокус-группах.
— Построить предсказуемую систему запусков новинок с сокращением сроков выхода и увеличением доли успешных SKU.
— Управлять P&L категории: закупки, остатки, маржа, GMROI, оборачиваемость.
— Собрать команду направления: привлечь тимлида и менеджеров, поставить им план и добиться выполнения.
Условия:
— 1-й год: доход от 500 000 ₽ на руки в месяц (оклад + процент от маржинальной прибыли категории).
— 2-й год: возможность брать новые категории, строить продуктовый портфель, доход от 1 000 000 ₽ в месяц.
— 3-й год: возможность стать младшим партнёром Enix.
— Удалённая работа, гибкий график, оформление по ТК РФ.
— Прямой доступ к основателю, командировки в Китай 2–4 раза в год за счёт компании.
Требования:
— Опыт работы с одеждой/аксессуарами.
— Управление полным циклом развития продукта: идея, тестирование, запуск, масштабирование, финансовый результат.
— Личная ответственность за P&L категории или направления.
— Умение через аналитику, исследования и общение с клиентами находить потребности и создавать сильные продукты.
— Желание отвечать за результат бизнеса, а не только за отдельную функцию.
Преимущества:
— Интерес к Китаю и готовность работать с производителями на месте для ускорения создания и доработки продуктов.
— Проведение фокус-групп с русскоязычной аудиторией даже в Китае.
Location: Remote US
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
About the Revenue Team:
The Revenue team drives Affirm’s top-line growth through strategic partnerships, pricing, and go-to-market execution. We acquire, retain, and expand merchant relationships across eCommerce, in-store, telesales, and the Affirm app. The team leads onboarding, relationship management, and performance optimization to help partners succeed. We deliver value-added solutions, drive adoption, and support long-term business growth by connecting merchants and consumers through Affirm’s products.
About the Role:
Affirm is looking for an experienced Director of Sales to lead four Account Executives focused on signing platform partnerships, including ISVs and SaaS providers, that expand Affirm’s reach with SMB merchants. Reporting to the Senior Director, ISV Partnerships, you will shape our high-velocity sales motion, build executive relationships, lead complex commercial opportunities, and translate strategy into measurable business results.
What You’ll Do:
Lead, coach, and develop four Account Executives, creating clear accountability for performance while strengthening individual execution and team culture.
Define and evolve Affirm’s ISV go-to-market strategy, including where we focus, how we cover the market, and how we win and scale ISV partnerships.
Own outcomes from opportunity creation through signature, integration, launch, and early merchant activation. Hold cross-functional partners accountable to shared milestones and resolve escalations.
Lead strategic platform opportunities and complex negotiations, building executive relationships, setting the narrative, surfacing risks early, and helping the team navigate multi-stakeholder deals.
Bring rigor to prospecting, pipeline management, forecasting, and deal strategy to improve execution and accelerate growth.
Represent the platform ecosystem internally, bringing partner insights, merchant needs, and competitive trends into commercial strategy, product development, and roadmap decisions.
Own talent planning, hiring, and team calibration to build and sustain a high-performing sales organization.
What We Look For:
10+ years of sales experience, including at least 5 years leading high-performing sales teams.
A proven record of consistently exceeding revenue goals in high-growth environments.
Deep expertise hunting and closing new business across complex, multi-stakeholder organizations.
Channel sales experience.
Experience selling to ISVs, software providers, vertical SaaS companies, or similar platform businesses.
Experience in fintech or payments. Experience in embedded finance and/or BNPL is a plus.
A strong understanding of the SMB market and platform-based ecosystems.
Demonstrated strength in coaching, team building, and performance management.
A strategic, hands-on approach, with the ability to lead complex deals while building scalable sales processes.
Excellent communication, negotiation, and relationship-building skills.
Pay Grade - M
Equity Grade - 12
Employees new to Affirm
typically come in at the start of the pay range
. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. For sales roles, the range provided is the role’s
On Target Earnings ("OTE") range, which includes the annual base pay and the sales incentive target.
Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)
USA
On Target Earnings
(CA, WA, NY, NJ, CT) per year: $370,000 - $490,000
USA
On Target Earnings
(all other U.S. states) per year: $328,000 - $448,000
Please note that visa sponsorship is not available for this position.
#LI-Remote
Remote-first with flexibility built in
Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.
Benefits designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:
Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.
We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.
For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.
By clicking "Submit Application," you acknowledge that you have read Affirm's
Global Candidate Privacy Notice
and consent to the use of your personal information as described.
Location: US Remote; New England; Atlanta; North Carolina; New York; Boston; Florida
Cyberhaven is looking for a Chief of Staff for Engineering to collaborate and perform as an operating partner and force multiplier for engineering leadership, driving operating cadence, cross-organizational execution, and data-driven decision making across the entire engineering org. This role is accountable for turning strategic priorities into clear execution plans, and for giving leadership the visibility, metrics, and follow-through they need to run engineering like a well-oiled machine.
This is a hybrid role that blends program management, project management, and executive operations: the person in this role will sit close to engineering leadership, represent their priorities across the org, and be the connective tissue between strategy and day-to-day execution. Influence and impact come from judgment, trust, and cross-functional credibility rather than direct authority.
This role also serves as the primary architect of engineering leadership's monthly and quarterly business reviews, all-hands content, org planning, and leadership offsites providing decision support, surfacing risk, and driving follow-through on the company's highest-priority engineering initiatives.
This role goes well beyond traditional chief of staff work. It requires strong executive presence to represent leadership credibly in front of the org and external stakeholders, deep comfort with data and metrics to turn fragmented signals into clear decision support, and an AI-forward mindset to automate the reporting and operating mechanisms that let Cyberhaven scale how it plans, tracks, communicates, and reviews its work.
WHAT YOU'LL DO
STRATEGIC PARTNERSHIP AND EXECUTIVE SUPPORT
- Act as a trusted advisor and thought partner to engineering leadership, helping translate strategic priorities into clear execution plans, success criteria, and operating mechanisms across the org
- Own the engineering leadership operating cadence, including staff meetings, monthly and quarterly business reviews, org planning, and leadership offsites, setting agendas, preparing materials, and driving follow-through on decisions and action items
- Represent engineering leadership's priorities across the organization, ensuring alignment between engineering, product, and go-to-market teams on key initiatives
- Prepare executive-facing communications, board and all-hands content, and cross-functional updates on behalf of engineering leadership
- Act as a sounding board and extension of leadership on sensitive or ambiguous organizational topics, including headcount planning, org design, and prioritization tradeoffs
- Build trust and credibility across engineering, product, and business stakeholders to effectively drive alignment without formal authority
PROGRAM AND PROJECT MANAGEMENT
- Own end-to-end planning, execution, and coordination across complex, multi-team programs and time-sensitive strategic projects for engineering leadership
- Improve predictability in Cyberhaven's release and planning model by tracking scope changes, readiness risks, and cross-team dependencies
- Build and maintain review cadences, status updates, and action follow-up systems that surface execution risk and areas needing intervention across teams and programs
- Support high-priority or ambiguous engineering initiatives that need additional structure, executive visibility, and follow-through, often stepping in where no clear owner exists
- Improve data hygiene and governance in systems like Jira and related planning artifacts so that ownership, status, and progress signals are reliable
DATA AND METRICS-DRIVEN OPERATIONS
- Define and standardize success metrics across quality, release health, velocity, and team health to drive greater predictability and accountability
- Turn operational signals from across the org into clear, data-backed reporting and decision support for engineering leadership
- Own the metrics and narrative behind monthly and quarterly business reviews, ensuring leadership has accurate, timely, and actionable data
- Bring a data-driven lens to org health, from delivery metrics to team sentiment, to help leadership spot risk early
AI-FORWARD AUTOMATION
- Build AI-assisted dashboards and reporting workflows that improve visibility into program health, release scope, delivery risk, and team performance
- Create automations that connect tools like Jira, Notion, GitHub, and Slack to surface planning, execution, release, and other delivery signals
- Automate recurring chief of staff and program management processes such as status collection, follow-up tracking, review preparation, and stakeholder reporting
- Use these workflows to improve business review inputs, leadership updates, and recurring status reporting while reducing manual status chasing
WHO YOU ARE
- 7+ years of experience in a role combining program management, project management, and executive or leadership support
- Prior experience as a Chief of Staff or Engineering Leadership roles a plus
- Strong executive presence and the judgment to represent leadership credibly across the org and with external stakeholders
- A data-driven, metrics-driven approach to decision making, with the ability to turn fragmented operational signals into clear reporting and insight
- Proven ability to drive accountability, coordination, and follow-through across engineering and product teams without direct authority
- Strong written and verbal communication skills, including experience owning monthly and quarterly business reviews, executive-facing updates, and cross-functional status reporting
- Comfort using automation and AI to improve reporting quality, operating efficiency, and recurring workflow execution
- Good judgment in prioritization, escalation, and leadership support in ambiguous or fast-moving situations
- Experience owning QBRs, executive reporting, all-hands content, or org planning processes
- Familiarity with DORA-style metrics, SLO/SLA thinking, release hygiene, and delivery scorecards
- Experience building AI-assisted dashboards, automations, or reporting systems
- Experience working in security, SaaS, endpoint, platform, or infrastructure-heavy environments
- Experience supporting globally distributed engineering organizations
- Prior experience transitioning from a technical or program management background into a Chief of Staff or executive operations role
- Located in the Eastern Timezone to support our Global team.
Joining Cyberhaven means joining the team building Data Security for the Agentic Enterprise. Traditional tools fall short. Cyberhaven traces the full lifecycle of your data, adapting protection to changing context, so protection moves with the way people actually work, not against it. AI Changed Work. We Protect It.
Backed by $250M from leading investors like Khosla and Redpoint, our team includes leaders who built industry-defining technologies at CrowdStrike, Palo Alto Networks, Meta, Google, and more. This role lets you shape the future of data security, working alongside people driven to protect workflows, not just data, for customers who cannot afford to slow down to stay safe.
AI Tools Disclosure: As part of Cyberhaven's hiring process, we use recruiting tools that include AI-powered features to help with tasks like scheduling, note-taking, workflow automation, and other recruiting activities ("AI Tools"). The AI Tools may process information you provide during the application and interview process. When AI-assisted interview note taking is used, candidates are notified in advance and have the option to opt out of the AI-assisted interview note taking.
Cyberhaven is committed to creating a diverse environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Location: Office Based - London, UK
We are hiring a
General Counsel
, reporting to the Chief Operating Officer (COO). This role leads Canonical’s global Legal and Compliance function.
This is a unique opportunity for an
exceptional and commercially-minded senior lawyer
to lead the legal and compliance function of a profitable, fast-growing technology company that is privately held with the intention to list on a public exchange. We’re looking for someone with genuine fluency in the software industry and in open source dynamics, who can translate that insight into clear positions on licensing, commercial contracts and risk, and hands-on execution.
Reporting directly to the Chief Operating Officer, you will
own Canonical's legal, regulatory and governance posture
and lead a distributed team across EMEA and the Americas. Your primary challenge will be to continue building both the team and the architecture: a management layer across two regions, and the governance, contracting and controls a public company needs, in an environment that regularly does things the industry has not done before. You will work closely with our product and engineering teams on licensing and IP questions, with the security function on customer assurance, and you will advise the Board and its committees directly.
In our selection process, we
prioritize intellect and judgement
alongside depth of practice. We are looking for someone with a strong academic background, an active licence to practice, and demonstrable exposure to a multilayered global operational environment.
Location:
This role will be based in our office in London, UK.
The role entails
Leading the global Legal and Compliance function: setting it's structure, standards and priorities across EMEA and the Americas.
Building and managing a management capability: hire and develop managers, set objectives, review performance against a clear bar, and address under-performance directly.
Setting the operating cadence of the function: intake and prioritization of legal work, service expectations with internal clients, and reporting on workload and risk to the leadership team.
Owning public-market readiness on the legal side: corporate governance, group and entity structure, delegated authority, policies, disclosure controls and records, in partnership with Finance.
Advising the CEO, COO, CFO and the Board, and supporting in Board and committee meetings.
Owning the commercial contracting framework: standard templates, negotiating positions, and a deviation and escalation process that makes commitments visible before they are signed.
Leading intellectual property and open source licensing strategy, including copyleft, trademark and the terms on which Ubuntu and our products are distributed.
Owning the global compliance programme: data protection and privacy, export controls and trade compliance, anti-bribery and corruption, competition and AI regulation.
Managing litigation, disputes and regulatory engagement, together with the external counsel panel, its budget and its quality.
Advising on M&A, partnerships, strategic alliances and financing as the company grows.
What we are looking for in you
An exceptional academic track record from both high school and university.
A degree in law, or equivalent, and an active licence to practice in an EMEA or Americas jurisdiction.
Substantial senior in-house experience in a global technology or software business.
Proven experience leading a distributed legal team, including managing managers across regions and time zones.
A track record of setting and holding a high performance bar: hiring well, developing people, and dealing with under performance directly rather than waiting it out.
Experience building or restructuring an in-house legal function, including deciding what is retained, delegated and sent to external counsel.
Technology related experience of:
negotiating and owning commercial technology contracts, including enterprise software and subscriptions, channel and reseller agreements, hardware manufacturer agreements, cloud and services
advising on open source licensing, including permissive and copyleft licences, and familiarity with how open source communities operate.
Experience of, or demonstrable readiness for, public company governance: listing preparation, board and committee support, disclosure and controls.
Depth in at least two of: data protection and privacy, IP and trademark, export controls and trade, competition, or disputes.
Confidence to respectfully speak up, exchange feedback, hold colleagues accountable, and share ideas without hesitation.
Professional written and spoken English with excellent drafting and presentation skills.
Excellent interpersonal skills, curiosity, flexibility, and accountability.
International travel two to four times a year for company events up to two weeks long.
Nice-to-have skills
Experience taking a company through an IPO, or practicing as counsel inside a listed company.
A technical or engineering background, or fluency in how software is built and shipped.
Experience of a subscription or recurring-revenue business model.
Experience building or restructuring an in-house legal function.
A qualification in more than one jurisdiction.
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person.
Personal learning and development budget of USD 2,000 per year.
Bi-annual compensation review.
Company recognition rewards.
40 days annual leave per annum, including public holidays and our All Company holiday periods.
Maternity and paternity leave.
Team Member Assistance Program & Wellness Platform.
Opportunity to travel to new locations to meet colleagues, with Priority Pass for lounge access.
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. We are founder-led, profitable, and growing.
Powered by worldwide distributed collaboration since our inception in 2004, we believe tech and business leadership can emerge anywhere. We have no central headquarters. Most of us work from home, but we are exceptionally disciplined about this. We have very high expectations of all colleagues, and are champions of excellence. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
Location: Florida - Remote; Indiana - Remote
Company Description
We are Olsson. We engineer and design solutions that improve the world around us. As a company, we promise to always be responsive, transparent, and focused on results – for our people, our clients, and our company.
We’re a people-centric firm, so it’s no surprise our greatest asset is our people. The impact this creates is an environment that encourages our people to grow and be creative with their talents. This approach builds a culture that is uniquely Olsson. It allows us to grow our people as we grow our business. This, in turn, creates a lasting impact on the world around us.
Job Description
As a Construction Materials Testing (CMT) Technician at Olsson, you'll be trained to perform geotechnical materials testing, construction observation, and inspections for diverse projects. Your responsibilities will include collecting construction materials samples from construction sites and perform tests and inspections to assess the properties and integrity of those materials, using specialized equipment and following established procedures and standards. You will document your findings and communicate results to project managers, field staff, and contractors, facilitating informed decision-making and maintaining the integrity and safety of construction projects. You will work in all types of terrain and weather conditions.
At Olsson, we are committed to nurturing the professional development of our team. We actively foster an environment where our team members are empowered to pursue relevant certifications and specialized training that align with their roles. Our commitment is to support your career advancement and broaden your skills. We offer ample opportunities for ongoing professional development, ensuring your continual growth and success in your position.
Project Locations & Travel Requirements:
There are currently project opportunities available in Southern Florida, Central Alabama, and Indiana. Candidates should be comfortable traveling and working onsite at assigned project locations on a daily basis. New hires will complete onboarding and training through the Olsson office closest to their assigned project site. Candidates who are interested in opportunities outside of their home state and are not located near the project location may be eligible for a travel stipend to help offset lodging and travel expenses during the duration of the project assignment. This role is ideal for individuals who enjoy working in the field, supporting projects in various locations, and gaining experience across multiple markets and project environments.
Qualifications:
You are passionate about:
Working collaboratively with others.
Having ownership in the work you do.
Using your talents to positively affect communities.
You bring to the team:
Strong communication skills.
Ability to contribute and work well on a team.
High school diploma or equivalent required.
Valid driver's license with a good driving history.
The ability to work in a constant state of alertness and safe manner.
Associate or bachelor's degree from a technical or four-year school in either civil engineering, construction, or a related field, preferred not required.
Engineer in Training (EIT) or International Code Council (ICC) certified, preferred, not required.
ACI Grade I and Nuclear Gauge certifications, preferred not required.
Proficient in Microsoft Office applications (Word, Excel, Outlook, etc.) with the ability to accurately complete online forms, documents, and data entry tasks.
This position includes:
The use of a company truck for transportation to and from job site(s)
Applicable PPE (personal protective equipment) provided
Work boot reimbursement program
Company issued laptop
Cell phone reimbursement options
Receive fully paid training, the opportunity to participate in our mentorship program, and gain hands-on experience by shadowing seasoned professionals.
#LI-DNP
Additional Information
Olsson specializes in engineering and design, client advisory services, planning, field services, and environmental. Improving the world has been our mindset from the very beginning, back when Olsson first opened for business in 1956. And it will be our mindset for years to come.
As an Olsson employee, you will:
Receive a competitive 401(k) match
Be empowered to build your career with tailored development paths
Have the possibility for flexible work arrangements
Engage in work that has a positive impact on communities
Participate in a wellness program promoting balanced lifestyles
In addition, full-time employees will receive our traditional benefits package (health care, vision, dental, paid time off, etc.) and the opportunity to participate in a bonus system that rewards performance.
Olsson is an Equal Opportunity Employer. We encourage qualified minority, female, veteran, and disabled candidates to apply and be considered for open positions. We do not discriminate against any applicant for employment or any employee because of race, color, religion, national origin, sex, sexual orientation, gender identity, gender, disability, age, military status, or other protected status.
Olsson understands the importance of privacy and is committed to protecting job applicants’ personal information. Pursuant to the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the “CCPA”), this notice explains Olsson’s practices regarding the collection, use, and disclosure of personal information for job applicants residing in California. Please read this Notice carefully to understand our privacy practices.
For more information about the types of information we collect and how we use it in connection with your general access and use of our website, please review our general California Privacy Notice
here
.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Location: Toronto, Canada
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
We’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
What you will do as a Customer Engineer
The Customer Engineer (CE) is the core driver of our technical go-to-market strategy: a trusted technical advisor and primary architect of the customer journey. You will bridge the gap between technical strategy and business value—guiding enterprise clients from initial pre-sales technical validation through onboarding, deployment architecture, and full lifecycle expansion. Sitting within the GTM organization and reporting to a Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, leveraging AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire customer journey.
Key Responsibilities
Technical Validation:
Partner closely with Account Executives to lead technical deep-dive discovery, capture business requirements, and map complex customer infrastructure - DNS, CDN, Zero Trust, Network Security, Workers - to fit-for-purpose Cloudflare architectures and bespoke solutions. . Define, scope, success criteria, and technical evaluations plans for Proof of Concepts (PoCs) and Technical Validations. Deliver tailored technical presentations, architectural diagrams, and demonstrations that show how Cloudflare solves specific performance, security, and reliability challenges. Proactively address complex technical objections, security compliance questions, and edge-case architectural requirements during the sales cycle. Take accountability for a suitable solution deployment strategy (Customer, Partner or Cloudflare Professional services) being an integral part of all proposals.
Customer Adoption & Value Realization:
Provide oversight to technical onboarding and implementation, but not execute the implementation, serving as the primary executive and engineering contact for the customer. Design structured migration and onboarding blueprints tailored to the customer’s environment (e.g. DNS migrations, Zero Trust rollouts, WAF tuning guidance), and act as the lead consultant for customer engineering teams, walking them step-by-step through configuration best practices. Partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy. Proactively monitor customer health scores and telemetry to ensure rapid time-to-value, resolve integration bottlenecks, and reduce deployment risk.
Commercial Accountability & Expansion:
Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. Be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives.
Trusted Advisory:
Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion. Provide thought partnership on architecture, AI control layers, security posture, and deployment confidence. Identify potential deployment risks or integration bottlenecks early, and provide remediation strategies to de-risk customer outcomes.
AI Orchestration & Workflow Automation:
Leverage AI agents, Large Language Models (LLMs), and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, basic telemetry monitoring, and internal/external documentation, reclaiming your time for strategic customer advisory.
Education & Enablement:
Partner closely with the Enablement Team to design, build, and govern technical resources. Define, document, and educate both internal teams and customers on deliverables such as Standard Operating Procedures (SOPs), architectural best practices, and technical guides to continuously raise the technical baseline across the organization.
Minimum Qualifications
Experience: Experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Professional Services, Sales Engineering, Technical Account Management, or as a Forward Deployed Engineer (years of experience required will vary based on Associate, Senior, Staff, or Principal leveling).
Architectural Mindset: Ability to white-board, design, and articulate complex enterprise network and security architectures clearly.
Consultative & Advisory Skills: Excellent communication skills with the ability to translate deeply technical concepts into business outcomes for both hands-on engineers and C-level executives.
Commercial Mindset: Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles.
Communication: Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy.
Technical Breadth: We do not expect every candidate to be an expert in every domain. Qualified candidates will demonstrate depth in at least four of the technical areas below:
Internet fundamentals: Deep understanding of how the Internet works, including OSI Model layers 1–7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), and SSL/TLS.
Security: Expertise in the security of Internet properties, including WAF, Bot Management, Firewalls, Rate Limiting, (M)TLS, Zero Trust, and SASE concepts.
Performance: Expertise in the performance of Internet properties, including speed, latency, caching, video streaming, HTTP/2, and TLS 1.3.
AI Proficiency: Familiarity with prompt engineering, AI-assisted scripting and log analysis, LLM utilization, and workflow automation to augment everyday CE workflows.
Coding/Scripting: Proficiency in Python, JavaScript, Bash, Lua, Go, or similar languages to write custom integration scripts, API connectors, and edge computing functions.
Developer Platform Fluency: Experience designing, building, deploying or scaling applications using RESTful/GraphQL APIs, SDKs, webhooks, and developer tooling in cloud-native environments. Familiarity with infrastructure-as-code (Terraform, Pulumi), CI/CD pipelines, and observability for developer-led deployments.
Strongly Preferred Qualifications (The "Good-to-Haves")
Technical Enablement: Track record of creating and delivering technical enablement - workshops, code samples, documentation, or developer onboarding - that accelerates customer adoption of complex platforms.
Applied AI Knowledge: Experience with LLM orchestration, Retrieval-Augmented Generation (RAG) architectures, and model-access controls.
Regulatory Knowledge: Understanding of regulatory requirements such as PCI DSS, HIPAA, and SOC 2.
Hyperscaler / Digital Native Background: Talent coming out of hyperscalers, digital natives, distributed systems environments, or startups is strongly valued for its deeper cloud fluency and advanced architecture depth.
Education
Undergraduate or graduate degree in Computer Science, Engineering, or a related field.
Travel
This role will require travel up to 20–50% to attend customer meetings, conferences, industry events, and other in-person team meetings, within the assigned territory. For this reason, candidates must have reliable personal or local public transportation to complete all required travel. Required travel is reimbursable in accordance with the Company's Travel & Expense Policy, as it may be amended from time to time.
Compensation
This role features a competitive base salary and a variable compensation structure tied directly to the successful execution of full-lifecycle commercial targets, including new business acquisition, ongoing adoption milestones, and overall account expansion.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Kuala Lumpur, Malaysia
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
What You’ll Be Doing
Lead a team of Legal Response agents day-to-day: assign and triage incoming
law enforcement
requests, monitor SLA and quality performance, and step in on complex or time-sensitive cases.
Coach and develop team members, conduct regular 1:1s, and flag performance or capacity issues to your Manager.
Act as first-line escalation point for law enforcement requests and internal stakeholder queries (Legal, Compliance, Risk, Customer
Service
), resolving what you can and escalating what you can't with clear context.
Maintain and enforce SOPs for handling law enforcement and regulatory requests; surface process gaps or inefficiencies to your Manager with a recommended fix.
Own team-level metrics and reporting: SLA adherence, backlog aging, error rate, and volume trends — using the team's data and reporting tools directly.
Serve as subject matter expert on law enforcement request handling for your team and adjacent functions.
Maintain working knowledge of company products sufficient to communicate credibly with external stakeholders (law enforcement, legal representatives).
Support your Manager on process improvements, projects, and cross-team initiatives as needed.
Day-to-Day Responsibilities
Ensuring daily operations run smoothly; escalate incidents to your Manager and relevant stakeholders in a timely manner.
Monitor SLA, backlog, and error-rate KPIs; identify trends and quality issues before they become escalations.
Conduct weekly/monthly performance reviews with team members, distinct from informal 1:1s.
Coordinate with L&D on training and re-training needs identified through performance monitoring.
Lead or contribute to process improvement projects and workshops.
Plan team shift schedules to maintain 24x7 coverage, and manage shrinkage against plan.
Participate in recruitment activities (
screening
, interviewing) for the team.
What We Look For In You
A degree in law, compliance, or a related field, or equivalent experience demonstrating critical thinking.
Prior experience leading or supervising a team, comfortable holding others accountable.
Comfortable working with data: reading SLA/volume/error dashboards and using them to make day-to-day team decisions, not just reporting numbers upward.
Strong written and verbal communication; detail-oriented, especially under time pressure.
Able to work independently and as part of a team.
Comfortable working in a fast-paced, dynamic environment with changing priorities.
Strong people skills: Ability to navigate difficult situations and stay calm under pressure.
Solutions mindset: passionate to find the right solution and resolve the issue.
Excellent time management: ability to multi-task to solve issues while managing time.
Quick learner: ability to ramp up quickly and act on feedback constructively.
Willing to work on a rotational shift to support 24x7 operations.
Willing to work in Tun Razak Exchange (walking distance from MRT TRX).
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Задачи:
— Управлять отделом дизайна и организовывать работу команды
— Распределять задачи с учётом компетенций и загрузки дизайнеров
— Ставить задачи, контролировать сроки и качество результата
— Проводить дизайн-ревью и финально контролировать качество
— Развивать дизайнеров: давать обратную связь, наставлять и помогать расти
— Формировать и развивать визуальное направление компании и продуктов
— Запускать новые продукты: концепция, айдентика, брендбук и визуальные гайдлайны
— Самостоятельно закрывать ключевые и сложные дизайн-задачи
— Создавать лендинги, web/UI-дизайн, рекламные креативы и графические материалы
— Взаимодействовать с Marketing, SMM, Product, Development и другими командами
— Внедрять AI-инструменты для оптимизации и ускорения дизайн-процессов
— Формировать и поддерживать дизайн-системы и единые визуальные стандарты
Требования:
— 4+ года опыта в дизайне
— 1–2+ года управления дизайн-командой
— Опыт на позиции Lead Designer или аналогичной
— Сильный hands-on уровень
— Уверенная работа в Figma
— Опыт создания брендов и айдентики с нуля
— Опыт разработки брендбуков
— Сильный Graphic Design + Web/UI Design
— Опыт проектирования лендингов и digital-продуктов
— Хорошее понимание UX/UI, композиции, типографики, цвета и визуальной иерархии
— Умение управлять загрузкой команды и эффективно распределять задачи
— Сильные hard и soft skills
— Опыт работы с AI-инструментами: Claude, Nano Banana, ChatGPT, Midjourney, Gemini и др.
— Самостоятельность, системность и высокая ответственность за результат
Условия:
— Локация: Кипр
— Формат: офис
— График: Full-time, 5/2
Location: United Kingdom; Spain; Netherlands; Poland
Workplace: remote
Head of Editorial
About the Role
Finom is looking for a Head of Editorial to own the words across the Finom experience.
We'll be direct with you, because we'd rather you hear it from us than discover it in the first week: our copy isn't good enough yet. It’s inconsistent, it's longer than it needs to be, it doesn't sound enough like us (which we’re still working out), it doesn't convert as well as we’d like, and errors make it through to publication.
That's the job. You'll own the voice, the style guide and the editorial review layer that makes top notch words systematic rather than accidental. You'll lead our copywriting team, develop them, and help them realise their potential. You'll do this by showing as well as telling: you'll show us what amazing looks like. And you'll set Finom's editorial AI strategy, deciding where generation, drafting and checking genuinely help, and where they don't belong at all.
You will own the English (not localisation, but you'll work closely with the people who do, because English is the source language), which means your standard becomes the ceiling for every market we operate in. Tighten the English and every language gets better.
This is a role for an exceptional editor. Not only a writer, though you'll need to be a strong one. The core of this job is taking someone else's draft and making it materially better, quickly, because you've established a strong standard that brings results. If you find that more satisfying than seeing your own byline, you'll enjoy this job a lot.
What You'll Be Doing
• Owning the words across the Finom experience: the standard, the voice and the final read
• Building and owning the style guide, and driving its adoption well beyond the Editorial team
• Establishing the editorial review layer: who reads what before it ships, against what criteria, and how nothing goes out with errors in it
• Leading and developing the copywriting team, giving direct and useful feedback, and hiring as the function grows
• Owning Finom's editorial AI strategy: where generation, drafting and checking are used, where they aren't, and what quality gates they have to pass
• Writing personally on key projects, campaigns and launches
• Coordinating across lifecycle, web, paid and social so that Finom's language is consistent everywhere a customer meets us
• Partnering with Product to make sure brand voice holds inside the product, not just in marketing
• Working closely with localisation partners so English source quality lifts every market
• Making copy work commercially: tightening, sharpening and testing so that writing converts rather than merely describes
• Building the intake and prioritisation model that lets a small team serve rising demand without the standard slipping
What Success Looks Like
In your first 30 days: you've read everything, you know where the worst copy is and why, you've properly assessed the team you've inherited, and you understand where demand actually comes from. You have a diagnosis, not yet a plan. By 45 days: a first version of the style guide is in use, an editorial review layer is running, and errors have stopped reaching publication. By 60 days: intake and prioritisation are agreed with the teams generating demand, the voice is documented and being adopted outside Editorial, and your first AI-assisted workflows are live with quality gates that hold. By 6 months: Finom sounds like one company everywhere. Copy is tighter and converting better, with evidence. The writers on your team are visibly better than when you arrived. Editorial runs as a function rather than a queue.
Who You Are
• An outstanding and fast editor. You improve other people's writing without taking it over. You do it under deadline, without agonising
• A precise writer. Your English is exceptional. You cut rather than decorate
• Direct about quality. You can tell someone their draft isn't working, explain exactly why, and leave them wanting to fix it
• A brilliant documentor. You've created style guides, review processes or editorial standards where none existed
• Commercially literate. You treat copy as a lever, not only as craft, and you can point to writing that moved a number
• Genuinely cross-functional. You get good work shipped through other teams' processes, not just your own
• Comfortable with ambiguity. There's no style guide, no review process and no documented voice yet. You find that energising
Must-Haves
• Evidence that you can lead the editorial standard, whether through direct people management, mentoring other writers, or operating as a senior individual contributor with strong stakeholder influence. Experience managing and developing writers is highly valued.
• Experience producing high-volume marketing and conversion copy in a fast-moving tech or digital environment. In-house experience is preferred, but strong agency backgrounds are equally relevant where you’ve worked at pace across multiple channels.
• English at native level. Exceptional command of written English, since your work sets the quality ceiling for every localised market
• Demonstrable AI fluency in an editorial context. Not tool familiarity: evidence that you've set policy in practice, defined where AI isn't used, built the checking layer, and held quality as volume rose
• A track record of building editorial standards, style guides or review processes from scratch
• Experience developing writers who measurably improved
• Ability to work across marketing and product surfaces
• Based in an eligible EU location, the UK or Ireland
We're deliberately open on background. Editorial and journalism, brand and advertising copywriting, and B2B content marketing are all valid routes into this role. We care about the work and the judgement, not the job titles.
Nice-to-Haves
• Fintech, financial services or another regulated industry where precision genuinely matters
• Experience owning voice across both marketing and in-product copy
• Experience running a source-language function feeding multi-market localisation
• Experience building or managing a freelance writer network
Why Finom
Finom is building the financial platform European entrepreneurs actually want to use, in a category where almost every brand looks and sounds the same. Our customers rate us 4.8 on Trustpilot, higher than any other B2B banking player in Europe, so the product is genuinely good; the job in Brand is to make sure the way Finom reads and sounds matches it. That means an editorial function you get to build rather than inherit, an editorial AI strategy designed from a clean sheet at a moment when very few companies have worked this out properly, and real appetite at senior level for quality as a way to win rather than a cost line. If you've spent time somewhere the writing was tolerated rather than cared about, this will feel different.
Compensation & Benefits
This role sits at Job Level 6, which includes equity options under Finom's Incentive Plan, eligibility for the High Performance Bonus Plan, and a salary positioned within Finom's range for your location, level and job family, benchmarked to the 50th–75th market percentile.
Our Process
A 30-minute screen, a conversation with the VP of Brand, a three-hour editorial task with a follow-up discussion, a short cross-functional panel, a conversation with the writers you'd be leading, and a final interview with our CMO. We aim to move quickly and we'll tell you where you stand at every stage.
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock and inspire performance for life.
WHOOP is hiring a Senior Analyst, Commercial Analytics to join the Commercial Analytics team and serve as a key analytics partner to our growing Wholesale business. In this role, you will translate data into actionable insights that inform channel strategy, maximize partner performance, and identify new opportunities for growth. You will own critical analysis and reporting across the channel and help build the analytical foundation needed to scale the business across regions and partner networks.
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
RESPONSIBILITIES:
- Serve as a key analytics partner to the Wholesale team, analyzing performance across partners, products, doors, and geographies to identify opportunities that drive revenue and margin growth.
- Own analysis of sell-in and sell-through performance, pricing, promotions, and partner economics to assess channel performance, inventory position, consumer demand, and future growth opportunities.
- Build scalable reporting and analytical tools that give Wholesale and regional sales leadership visibility into channel performance, partnering with Analytics Engineering to ensure data is accurate, consistent, and trusted.
- Support commercial planning and forecasting by developing wholesale inputs and channel-level drivers, and conduct market sizing and opportunity analyses to inform partner selection and regional expansion.
- Uncover consumer and channel insights across retail partners and collaborate with Marketing and other cross-functional teams to strengthen go-to-market strategy and understand the impact of investments supporting wholesale growth.
QUALIFICATIONS:
- Bachelor's or advanced degree in Business Analytics, Computer Science, Statistics, Economics, or a related field.
- 4+ years of experience in analytics, business intelligence, or a related discipline, ideally within a retail, wholesale, sales, B2B, or consumer products environment.
- Strong SQL skills and experience working with large-scale transactional data, with the ability to independently move from a business question to analysis, insight, and recommendation.
- Demonstrated experience building reporting and analytical tools that enable stakeholders to understand performance and make informed business decisions.
- Strong business acumen and experience partnering with commercial or sales stakeholders, with the ability to synthesize complex data into clear recommendations and actions.
- Experience with wholesale or retail analytics, including sell-in and sell-through performance, pricing, promotions, trade spend, or retailer-provided data.
- Experience with business intelligence tools such as Sigma and familiarity with retailer data sources, including POS platforms such as SPS Commerce, is a plus.
- Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions.
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/to determine employment eligibility
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $120,000 - $155,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Location: Remote (Ukraine)
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ABOUT US:
Gismart is a value-driven mobile app developer with a strong presence in the Health & Wellness, Utilities, and Music app markets. We have achieved a significant milestone of over 1 billion downloads worldwide, taking a step toward our mission of cultivating the well-being of people worldwide. With headquarters in London, UK, Gismart is a dynamic global company with a reach extending across Europe and far beyond. Our determined team comprises over 400 individuals who bring diversity, creativity, innovation, and relentless drive to the company. Gismart unites professionals from diverse backgrounds in entertainment, music, and tech, allowing us to play to each other’s strengths and succeed as a team.
OUR MISSION:
Become a stepping stone on our customers’ journeys of self-improvement.
OUR VALUES:
- Deliver what matters
- Respect and support others
- Initiate and own
- Voiceopenly
- Execute with quality
If you are passionate about mobile app development and want to join a company that’s reshaping the industry, Gismart is the place for you. We provide exciting career opportunities, a supportive workplace culture, and the chance to contribute to a team that is making a tangible impact. For more information on Gismart, visit gismart.com http://gismart.com.
RESPONSIBILITIES:
Daily operations
- Monitor and assign incoming tickets, ensuring proper prioritization
- Promptly detect and report incidents; take ownership of raised issues
- Lead weekly team syncs and product training sessions
- Manage schedules, capacity, extra shifts, and substitutes
- Handle escalations and complex customer issues
- Optimize queue management using Zendesk triggers and automations
People management
- Lead and mentor a team of 5–10 support agents by providing clear direction and continuous feedback
- Conduct regular 1:1s and performance reviews
- Initiate and oversee performance improvement plans
Reporting
- Track weekly performance and ensure KPI compliance
- Collect and share product feedback with product teams
- Collaborate with the Support Team Lead to analyze results and propose improvements
REQUIREMENTS:
- Advanced English proficiency (C1—C2) in both writing and speaking
- Strong expertise in Zendesk, including triggers, tags, macros, and SLA settings
- Experience with payment platforms (e.g., PayPal, Stripe)
- Proven track record of managing teams of 5+ support agents, including mentoring, shift and capacity planning, and feedback delivery
- Experience with Google Sheets: building formulas, graphs, and structured data sets
- Strong analytical skills using Zendesk Explore, with occasional use of Amplitude and Tableau
WOULD BE A PLUS:
- Experience with Jira, Confluence, or Asana
- Understanding of mobile app functionality, including versions, updates, and device compatibility
- Knowledge of subscription models, including renewals, refunds, and invoicing
EMPLOYEE BENEFITS:
- Remote-First Culture: Our team is diverse and extensive, just like our product portfolio. We provide a flexible working schedule and let you work anywhere in the world, either remotely or in one of our corporate hubs.
- Сoworking Compensation: We provide 50% compensation for coworking spaces worldwide to make sure that everyone has a comfortable and inspiring workspace.
- Public Holidays Policy: Gismart observes public holidays based on the Ukrainian or Polish holiday calendars. Employees working in other locations are entitled to 12 public holidays per year
- 100% Sick Leave Compensation
- Mental and Physical Health: To help you stay happy and healthy, Gismart will partially cover your medical insurance, sports activities, therapy costs.
- Personal Equipment Policy: Of course, we’ll provide you with all the equipment you need or cover the maintenance cost for your own tools.
- Personal Learning and Development: We love to see you learn and grow, so Gismart will cover 70% of your professional development courses. We’ll also pay for 100% of corporate English courses.
- Time-Off Policy: Every employee gets 18 working days of paid vacation and 3 personal days per year, with an extra day added for each year at Gismart.
- Corporate Events: We are remote-first, but we love meeting up in person. Whenever possible, we organize corporate events and team-building activities across all Gismart hubs.
Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock and inspire performance for life.
WHOOP is hiring a Senior Manager, Commercial Analytics to support our commercial business across sales channels. In this role, you will oversee reporting to understand commercial performance, evaluate growth opportunities, and make informed investment decisions.
You will lead a team of analysts supporting Digital Commerce, Apparel & Accessories, and Wholesale while remaining hands-on with the highest-impact analytical work. You will partner closely within the broader analytics team and across the organization to translate complex data into clear business decisions and establish consistent measurement across the commercial organization.
RESPONSIBILITIES:
- Lead and develop a team of analysts supporting Digital Commerce, Apparel & Accessories, and Wholesale, setting clear priorities and ensuring analytical work translates into meaningful commercial impact.
- Own the commercial bookings model and short-term, bottoms-up forecasting, explaining performance across channels, geographies, products, and partners and partnering with Finance to reconcile channel-level forecasts with company planning.
- Establish consistent frameworks for evaluating channel and customer economics to enable informed comparisons and investment decisions across the commercial organization.
- Build scenario-planning and measurement frameworks that quantify tradeoffs across volume, cost, retention, pricing, mix and margin.
- Run point on critical commercial decisions and operating rhythms, diagnose the drivers of bookings and member economics, and translate findings into clear recommendations for senior stakeholders.
- Partner cross-functionally to improve the data, measurement, and analytical capabilities that support commercial decision-making.
QUALIFICATIONS:
- Bachelor's or advanced degree in Business, Economics, Math, Statistics, Data Science, or a related field.
- 7+ years of experience in analytics, data science, strategic finance, commercial strategy, or a related discipline, with demonstrated experience using customer and unit economics to inform business decisions.
- Experience building or owning commercial measurement frameworks such as LTV, CAC, payback, contribution margin, forecasting, scenario planning, or incrementality, ideally within a subscription, recurring-revenue, or multi-channel business.
- Demonstrated people leadership experience, with a track record of developing talent, setting priorities, and maintaining high standards for analytical quality and business impact.
- Strong SQL skills and experience working with modern data infrastructure, paired with proficiency in Python, R, or comparable analytical tools for modeling and advanced analysis.
- Experience partnering with senior commercial, sales, marketing, or finance stakeholders to frame ambiguous business questions, evaluate tradeoffs, and translate analysis into clear recommendations and actions.
- Strong business acumen and understanding of analytical measurement, including the ability to evaluate modeling approaches and their limitations and effectively partner with Data Science and other technical teams.
- Experience working in omni-channel businesses and establishing shared metrics or analytical standards across teams is a plus.
- Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions.
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/to determine employment eligibility
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $170,000 - $200,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Location: San Francisco
We are looking for a detail-oriented team player with a passion for workplace design to take ownership of global workplace design and project execution
. Joining the Workplace team, you will report to the Head of Global Workplace & Real Estate and execute both short- and long-term projects to support Asana’s global expansion
. The Workplace team supports every Asana by creating welcoming, comfortable, and inclusive environments where everyone can perform at their best
.
This role is based in our San Francisco office with an office-centric hybrid schedule
. The standard in-office days are Monday, Tuesday, and Thursday
. Most Asanas have the option to work from home on Wednesdays
. Working from home
on Fridays depends on the type of work you do and the teams with which you partner
. If you're i
nterviewing for this role, your recruiter will share more about the in-office requirements
.
What you’ll achieve
Lead the planning and execution of all new office builds, construction, and reconfigurations across global temporary (co-working) and leased spaces
.
Develop, maintain, and implement workplace design and graphic standards across all office locations
.
Collaborate closely with local Workplace leads to ensure design alignment, seamless office expansion, and high end-user satisfaction
.
Oversee design-related purchasing, including global furniture vendor management, quotes, and procurement
.
Source local furniture and environmental branding vendors globally, maintaining a resource directory and assisting site leads as needed
.
Manage project budgets, billing, CAPEX and OPEX cost roll-ups, and annual financial tracking
.
Oversee global occupancy and space planning, act as the space planning software administrator, and deliver monthly analytics, test fits, and occupancy projections
.
Drive the workflow for desk moves and department relocations while providing ongoing training and support to site leads and space captains
.
About you
Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making
.
6–8+ years of experience in space planning, interior design, and project management
.
Bachelor’s degree in interior design, architecture, or a related technical field
.
Proven proficiency with AutoCAD and Adobe Creative Suite; familiarity with SketchUp or OfficeSpace is a plus
.
Meticulous planner and problem-solver who effectively prioritizes and manages multiple simultaneous projects under tight schedules
.
Strong cross-functional communicator skilled in building collaborative relationships across all levels and managing global vendors across time zones
.
Experienced in managing CAPEX/OPEX budgets, financial tracking, and transparent project status reporting
.
Portfolio or website demonstrating experienc
e in office design, environmental graphics, and spatial planning
.
At Asana, we're commit
ted to building teams that include a variety of backgrounds,
perspectives, and skills, as this is critical to helping us achiev
e our mission
. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply
.
What we’ll
offer
Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on
our path to achieving our mission
. We b
elieve that compensation should be reflective of the value you
create relative
to the market value of your role
. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit
.
For this role, the estimated ba
se salary range is between $133,000 - $151,000
. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process
. Th
e listed range above is a guideline, and the base salary range for this role may be modified
.
In addition to base salary, your compensation package may include additional components such as equity, sales incentive pa
y (for most sales roles), and benefits
. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role
.
We strive to provide equitable and competitive benefits packages that support our empl
oyees worldwide and include
:
Mental health, wellness & fitness benefits
Career coaching & support
Inclusive family building benefits
Long-term savings or retirement plans
In-office culinary options to cater to your dietary preferences
These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations
. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role
.
#LI-Hybrid
About us
Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong.
We believe in supporting people to do their best work and thrive. Our goal is to ensure that Asana upholds an environment where all people feel that they are respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.
Join Asana’s Talent Network
to stay up to date on job opportunities and life at Asana.
Location: Chicago, Illinois
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
Implementation is an activity every Fin customer experiences, whether purchasing Fin for the first time, expanding Fin use to a new team, or adopting new features! As a Partner Services Manager at Fin, you’ll share ownership of this crucial process alongside our Service Delivery Partners. Your primary responsibility is ensuring customers implement Fin’s suite of AI tools to solve their most complex problems and ultimately drive incredible value for their business.
Partner Services Managers have an outsized impact on the company. If you want to help make business personal for our customers and you want to work with an ever growing and changing team, you’re in the right place!
What will I be doing?
You will act as the Fin owner of partner-delivered services projects and the liaison who ensures that Services Delivery Partners have a good experience working with Fin
You will onboard and certify new Service Delivery Partners on Fin's product, methodology, and delivery standards, and continually uplevel existing partners as our product and best practices evolve
You will enable partners to facilitate discovery of complex customer objectives and requirements and help translate them to items included in our deployment plans
You will enable partners to execute tailored AI-first customer service strategies based on customer goals and drive product adoption of our AI features
You will work closely with our Partners to help drive success by exceeding portfolio KPIs (Partner CSAT, Fin Outcomes, Escalation Rate, and Project Management Compliance)
You will own escalation and risk communication for at-risk projects — driving intervention and solutions while keeping Deployment Services and Sales leadership informed of status and path to resolution
You will drive the overall efficiency of our Services Delivery Partner operations
You will partner with the rest of the Deployment Services team, the Sales team, and the Customer Success team to deliver the best possible experience for new clients
You’ll collaborate with our Customer Support and R&D teams to help coordinate resolution of issues, potential defects, and provide detailed product feedback around feature enhancements
You will drive a Quarterly Business Review with each service partner to ensure we are tracking towards stated goals
What skills do I need?
6+ years of work experience, with 4+ year(s) in an Implementation Manager role
Technical Fluency: comfortable with core SaaS and AI concepts (APIs, integrations, LLM basics, automation logic) — enough to speak credibly with technical partner teams
Positivity and Engagement: A genuine interest in the work you do and a positive attitude!
Curiosity: a passion for learning, for technology, and for solving problems
Training: the ability to make complex topics simple to understand
Rapport Building: comfortable working with customers and consultants via video calls
Adaptability: change is constant and the Deployment Services Team values experimentation to find the best processes and solutions
Demonstrate the Fin Values: Customer Obsessed, Success First, Incredibly High Standards, Open Mindedness, Resilience, Impatience, Positive and Optimistic
Bonus skills & attributes
Experience training on SaaS products or specifically, experience with Fin
Experience with AI Agents and / or Large Language Models
Past experience managing projects delivered by Consulting Firms
Past experience in Customer Success, Support, Sales Engineering, Consulting
Great examples of self started projects with measurable success
Experience with RESTful API Integrations
*Proof of eligibility to work in the United States is required.
The base salary range for candidates within the Greater Chicago Area is $139,300-$166,400. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
#LI-Hybrid
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: San Francisco, California
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
Implementation is an activity every Fin customer experiences, whether purchasing Fin for the first time, expanding Fin use to a new team, or adopting new features! As a Partner Services Manager at Fin, you’ll share ownership of this crucial process alongside our Service Delivery Partners. Your primary responsibility is ensuring customers implement Fin’s suite of AI tools to solve their most complex problems and ultimately drive incredible value for their business.
Partner Services Managers have an outsized impact on the company. If you want to help make business personal for our customers and you want to work with an ever growing and changing team, you’re in the right place!
What will I be doing?
You will act as the Fin owner of partner-delivered services projects and the liaison who ensures that Services Delivery Partners have a good experience working with Fin
You will onboard and certify new Service Delivery Partners on Fin's product, methodology, and delivery standards, and continually uplevel existing partners as our product and best practices evolve
You will enable partners to facilitate discovery of complex customer objectives and requirements and help translate them to items included in our deployment plans
You will enable partners to execute tailored AI-first customer service strategies based on customer goals and drive product adoption of our AI features
You will work closely with our Partners to help drive success by exceeding portfolio KPIs (Partner CSAT, Fin Outcomes, Escalation Rate, and Project Management Compliance)
You will own escalation and risk communication for at-risk projects — driving intervention and solutions while keeping Deployment Services and Sales leadership informed of status and path to resolution
You will drive the overall efficiency of our Services Delivery Partner operations
You will partner with the rest of the Deployment Services team, the Sales team, and the Customer Success team to deliver the best possible experience for new clients
You’ll collaborate with our Customer Support and R&D teams to help coordinate resolution of issues, potential defects, and provide detailed product feedback around feature enhancements
You will drive a Quarterly Business Review with each service partner to ensure we are tracking towards stated goals
What skills do I need?
6+ years of work experience, with 4+ year(s) in an Implementation Manager role
Technical Fluency: comfortable with core SaaS and AI concepts (APIs, integrations, LLM basics, automation logic) — enough to speak credibly with technical partner teams
Positivity and Engagement: A genuine interest in the work you do and a positive attitude!
Curiosity: a passion for learning, for technology, and for solving problems
Training: the ability to make complex topics simple to understand
Rapport Building: comfortable working with customers and consultants via video calls
Adaptability: change is constant and the Deployment Services Team values experimentation to find the best processes and solutions
Demonstrate the Fin Values: Customer Obsessed, Success First, Incredibly High Standards, Open Mindedness, Resilience, Impatience, Positive and Optimistic
Bonus skills & attributes
Experience training on SaaS products or specifically, experience with Fin
Experience with AI Agents and / or Large Language Models
Past experience managing projects delivered by Consulting Firms
Past experience in Customer Success, Support, Sales Engineering, Consulting
Great examples of self started projects with measurable success
Experience with RESTful API Integrations
*Proof of eligibility to work in the United States is required.
The base salary range for candidates within the San Francisco Bay Area is $154,800-$184,900. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
#LI-Hybrid
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
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United States (Remote)
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San Francisco; Strong cross-functional communicator skilled in building collaborative relationships across all levels and managing global vendors across time zones