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Location: New York, NY (HQ); Remote (Canada); San Francisco, CA; Remote (US) Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE As an Android Engineer at Ramp, you’ll enhance our successful and rapidly growing mobile app. You will improve the core platform that thousands of businesses rely on while also building the future of automated finance by integrating AI and intelligent agents into the mobile experience. This is a chance to grow your skills on a proven product and define the next generation of fintech. Check out our Engineering Blog https://engineering.ramp.com/ for more on our tech stack, mission and values! WHAT YOU’LL DO - Design, build, and launch new products to Ramp’s Android app - Help establish engineering processes, tools, and systems that allow us to scale the code base and productivity - Conduct code reviews and set engineering standards - Work with Product and Design to identify key features that will make the app successful - Work alongside Product and other cross-functional teams to understand customer feedback and continuously improve our product WHAT YOU NEED - Minimum 1 year of experience in mobile development - Proficiency in Kotlin and Compose for Android development - Experience launching at least one mobile app and/or several features that reached a large number of users - Desire to work in a fast-paced environment, continuously grow, and master your craft - Strong understanding of mobile design patterns and best practices NICE TO HAVES - Experience with web apps (React, TypeScript) - Experience with backend technologies (Python, Flask, SQL, OpenAPI) - Experience with our mobile stack in addition to Kotlin and Compose: MVVM, coroutines, flows, gradle, OpenAPI & Buildkite - Experience managing apps in the Google Play Console BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: New York, NY (HQ); Remote (Canada); San Francisco, CA; Remote (US) Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE As an iOS Engineer at Ramp, you’ll enhance our successful and rapidly growing mobile app. You will improve the core platform that thousands of businesses rely on while also building the future of automated finance by integrating AI and intelligent agents into the mobile experience. This is a chance to grow your skills on a proven product and define the next generation of fintech. Check out our Engineering Blog https://engineering.ramp.com/ for more on our tech stack, mission, and values! WHAT YOU’LL DO - Design, build, and launch new products to Ramp’s iOS app. - Help establish engineering processes, tools, and systems that allow us to scale the code base and productivity. - Conduct code reviews and set engineering standards. - Work with Product and Design to identify key features that will make the app successful. - Work alongside Product and other cross-functional teams to understand customer feedback and continuously improve our product. WHAT YOU NEED - Minimum 1 year of experience in mobile development. - Proficiency in Swift and SwiftUI for iOS development. - Experience launching at least one mobile app and/or several features that reached a large number of users. - Desire to work in a fast-paced environment, continuously grow, and master your craft. - Strong understanding of mobile design patterns and best practices. NICE TO HAVES - Experience with web apps (React, TypeScript). - Experience with backend technologies (Python, Flask, SQL, OpenAPI). - Experience with our mobile stack in addition to Swift and SwiftUI: Swift Concurrency, The Composable Architecture, Bazel, OpenAPI & Buildkite - Experience managing apps with App Store Connect BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: Nassau, Bahamas; Kingston, Jamaica; Port of Spain, Trinidad and Tobago; Madrid, Spain We’re seeking a mid-level Interior Designer with 4–5 years of experience in residential projects to support the production of detailed Revit-based interior design drawing sets. This role goes beyond technical modeling — we’re looking for a designer who can contribute creative ideas , make informed design decisions, and add real value to each project. The ideal candidate will combine technical precision with strong design sensibility, working independently and collaboratively to elevate our work. Requirements Key Requirements: 4–5 years of experience in residential interior design using Revit Proven experience producing full ID sets Strong understanding of materials, millwork, shelving, and practical construction dimensions Creative mindset with a strong eye for interior design and a proactive approach to design challenges Solid design sensibility with the ability to make thoughtful, aesthetic decisions Fluency in English is mandatory Experience in the U.S. market will be valued Effective communicator with initiative and ability to understand drawings deeply Available to work Florida hours (Eastern Time) Comfortable storing and working from client’s BIMcloud Benefits Work for the most exciting companies in the North American Market. Flexible schedules. Work from anywhere. Highly competitive compensation.

Location: Cape Town, South Africa We’re seeking a mid-level Interior Designer with 4–5 years of experience in residential projects to support the production of detailed Revit-based interior design drawing sets. This role goes beyond technical modeling — we’re looking for a designer who can contribute creative ideas , make informed design decisions, and add real value to each project. The ideal candidate will combine technical precision with strong design sensibility, working independently and collaboratively to elevate our work. Requirements Key Requirements: 4–5 years of experience in residential interior design using Revit Proven experience producing full ID sets Strong understanding of materials, millwork, shelving, and practical construction dimensions Creative mindset with a strong eye for interior design and a proactive approach to design challenges Solid design sensibility with the ability to make thoughtful, aesthetic decisions Fluency in English is mandatory Experience in the U.S. market will be valued Effective communicator with initiative and ability to understand drawings deeply Available to work Florida hours (Eastern Time) Comfortable storing and working from client’s BIMcloud Benefits Work for the most exciting companies in the North American Market. Flexible schedules. Work from anywhere. Highly competitive compensation.

Location: San José, Costa Rica We’re seeking a mid-level Interior Designer with 4–5 years of experience in residential projects to support the production of detailed Revit-based interior design drawing sets. This role goes beyond technical modeling — we’re looking for a designer who can contribute creative ideas , make informed design decisions, and add real value to each project. The ideal candidate will combine technical precision with strong design sensibility, working independently and collaboratively to elevate our work. Requirements Key Requirements: 4–5 years of experience in residential interior design using Revit Proven experience producing full ID sets Strong understanding of materials, millwork, shelving, and practical construction dimensions Creative mindset with a strong eye for interior design and a proactive approach to design challenges Solid design sensibility with the ability to make thoughtful, aesthetic decisions Fluency in English is mandatory Experience in the U.S. market will be valued Effective communicator with initiative and ability to understand drawings deeply Available to work Florida hours (Eastern Time) Comfortable storing and working from client’s BIMcloud Benefits Work for the most exciting companies in the North American Market. Flexible schedules. Work from anywhere. Highly competitive compensation.

Location: Castries, Saint Lucia We’re seeking a mid-level Interior Designer with 4–5 years of experience in residential projects to support the production of detailed Revit-based interior design drawing sets. This role goes beyond technical modeling — we’re looking for a designer who can contribute creative ideas , make informed design decisions, and add real value to each project. The ideal candidate will combine technical precision with strong design sensibility, working independently and collaboratively to elevate our work. Requirements Key Requirements: 4–5 years of experience in residential interior design using Revit Proven experience producing full ID sets Strong understanding of materials, millwork, shelving, and practical construction dimensions Creative mindset with a strong eye for interior design and a proactive approach to design challenges Solid design sensibility with the ability to make thoughtful, aesthetic decisions Fluency in English is mandatory Experience in the U.S. market will be valued Effective communicator with initiative and ability to understand drawings deeply Available to work Florida hours (Eastern Time) Comfortable storing and working from client’s BIMcloud Benefits Work for the most exciting companies in the North American Market. Flexible schedules. Work from anywhere. Highly competitive compensation.

Location: Guatemala City, Guatemala We’re seeking a mid-level Interior Designer with 4–5 years of experience in residential projects to support the production of detailed Revit-based interior design drawing sets. This role goes beyond technical modeling — we’re looking for a designer who can contribute creative ideas , make informed design decisions, and add real value to each project. The ideal candidate will combine technical precision with strong design sensibility, working independently and collaboratively to elevate our work. Requirements Key Requirements: 4–5 years of experience in residential interior design using Revit Proven experience producing full ID sets Strong understanding of materials, millwork, shelving, and practical construction dimensions Creative mindset with a strong eye for interior design and a proactive approach to design challenges Solid design sensibility with the ability to make thoughtful, aesthetic decisions Fluency in English is mandatory Experience in the U.S. market will be valued Effective communicator with initiative and ability to understand drawings deeply Available to work Florida hours (Eastern Time) Comfortable storing and working from client’s BIMcloud Benefits Work for the most exciting companies in the North American Market. Flexible schedules. Work from anywhere. Highly competitive compensation.

Location: Tegucigalpa, Honduras We’re seeking a mid-level Interior Designer with 4–5 years of experience in residential projects to support the production of detailed Revit-based interior design drawing sets. This role goes beyond technical modeling — we’re looking for a designer who can contribute creative ideas , make informed design decisions, and add real value to each project. The ideal candidate will combine technical precision with strong design sensibility, working independently and collaboratively to elevate our work. Requirements Key Requirements: 4–5 years of experience in residential interior design using Revit Proven experience producing full ID sets Strong understanding of materials, millwork, shelving, and practical construction dimensions Creative mindset with a strong eye for interior design and a proactive approach to design challenges Solid design sensibility with the ability to make thoughtful, aesthetic decisions Fluency in English is mandatory Experience in the U.S. market will be valued Effective communicator with initiative and ability to understand drawings deeply Available to work Florida hours (Eastern Time) Comfortable storing and working from client’s BIMcloud Benefits Work for the most exciting companies in the North American Market. Flexible schedules. Work from anywhere. Highly competitive compensation.

Location: Santo Domingo, Dominican Republic We’re seeking a mid-level Interior Designer with 4–5 years of experience in residential projects to support the production of detailed Revit-based interior design drawing sets. This role goes beyond technical modeling — we’re looking for a designer who can contribute creative ideas , make informed design decisions, and add real value to each project. The ideal candidate will combine technical precision with strong design sensibility, working independently and collaboratively to elevate our work. Requirements Key Requirements: 4–5 years of experience in residential interior design using Revit Proven experience producing full ID sets Strong understanding of materials, millwork, shelving, and practical construction dimensions Creative mindset with a strong eye for interior design and a proactive approach to design challenges Solid design sensibility with the ability to make thoughtful, aesthetic decisions Fluency in English is mandatory Experience in the U.S. market will be valued Effective communicator with initiative and ability to understand drawings deeply Available to work Florida hours (Eastern Time) Comfortable storing and working from client’s BIMcloud Benefits Work for the most exciting companies in the North American Market. Flexible schedules. Work from anywhere. Highly competitive compensation.

Location: Caracas, Venezuela, Bolivarian Republic of We’re seeking a mid-level Interior Designer with 4–5 years of experience in residential projects to support the production of detailed Revit-based interior design drawing sets. This role goes beyond technical modeling — we’re looking for a designer who can contribute creative ideas , make informed design decisions, and add real value to each project. The ideal candidate will combine technical precision with strong design sensibility, working independently and collaboratively to elevate our work. Requirements Key Requirements: 4–5 years of experience in residential interior design using Revit Proven experience producing full ID sets Strong understanding of materials, millwork, shelving, and practical construction dimensions Creative mindset with a strong eye for interior design and a proactive approach to design challenges Solid design sensibility with the ability to make thoughtful, aesthetic decisions Fluency in English is mandatory Experience in the U.S. market will be valued Effective communicator with initiative and ability to understand drawings deeply Available to work Florida hours (Eastern Time) Comfortable storing and working from client’s BIMcloud Benefits Work for the most exciting companies in the North American Market. Flexible schedules. Work from anywhere. Highly competitive compensation.

Location: Lima, Peru We’re seeking a mid-level Interior Designer with 4–5 years of experience in residential projects to support the production of detailed Revit-based interior design drawing sets. This role goes beyond technical modeling — we’re looking for a designer who can contribute creative ideas , make informed design decisions, and add real value to each project. The ideal candidate will combine technical precision with strong design sensibility, working independently and collaboratively to elevate our work. Requirements Key Requirements: 4–5 years of experience in residential interior design using Revit Proven experience producing full ID sets Strong understanding of materials, millwork, shelving, and practical construction dimensions Creative mindset with a strong eye for interior design and a proactive approach to design challenges Solid design sensibility with the ability to make thoughtful, aesthetic decisions Fluency in English is mandatory Experience in the U.S. market will be valued Effective communicator with initiative and ability to understand drawings deeply Available to work Florida hours (Eastern Time) Comfortable storing and working from client’s BIMcloud Benefits Work for the most exciting companies in the North American Market. Flexible schedules. Work from anywhere. Highly competitive compensation.

Location: Mexico City, Mexico We’re seeking a mid-level Interior Designer with 4–5 years of experience in residential projects to support the production of detailed Revit-based interior design drawing sets. This role goes beyond technical modeling — we’re looking for a designer who can contribute creative ideas , make informed design decisions, and add real value to each project. The ideal candidate will combine technical precision with strong design sensibility, working independently and collaboratively to elevate our work. Requirements Key Requirements: 4–5 years of experience in residential interior design using Revit Proven experience producing full ID sets Strong understanding of materials, millwork, shelving, and practical construction dimensions Creative mindset with a strong eye for interior design and a proactive approach to design challenges Solid design sensibility with the ability to make thoughtful, aesthetic decisions Fluency in English is mandatory Experience in the U.S. market will be valued Effective communicator with initiative and ability to understand drawings deeply Available to work Florida hours (Eastern Time) Comfortable storing and working from client’s BIMcloud Benefits Work for the most exciting companies in the North American Market. Flexible schedules. Work from anywhere. Highly competitive compensation.

Location: Bogotá, Colombia We’re seeking a mid-level Interior Designer with 4–5 years of experience in residential projects to support the production of detailed Revit-based interior design drawing sets. This role goes beyond technical modeling — we’re looking for a designer who can contribute creative ideas , make informed design decisions, and add real value to each project. The ideal candidate will combine technical precision with strong design sensibility, working independently and collaboratively to elevate our work. Requirements Key Requirements: 4–5 years of experience in residential interior design using Revit Proven experience producing full ID sets Strong understanding of materials, millwork, shelving, and practical construction dimensions Creative mindset with a strong eye for interior design and a proactive approach to design challenges Solid design sensibility with the ability to make thoughtful, aesthetic decisions Fluency in English is mandatory Experience in the U.S. market will be valued Effective communicator with initiative and ability to understand drawings deeply Available to work Florida hours (Eastern Time) Comfortable storing and working from client’s BIMcloud Benefits Work for the most exciting companies in the North American Market. Flexible schedules. Work from anywhere. Highly competitive compensation.

Location: Buenos Aires, Argentina We’re seeking a mid-level Interior Designer with 4–5 years of experience in residential projects to support the production of detailed Revit-based interior design drawing sets. This role goes beyond technical modeling — we’re looking for a designer who can contribute creative ideas , make informed design decisions, and add real value to each project. The ideal candidate will combine technical precision with strong design sensibility, working independently and collaboratively to elevate our work. Requirements Key Requirements: 4–5 years of experience in residential interior design using Revit Proven experience producing full ID sets Strong understanding of materials, millwork, shelving, and practical construction dimensions Creative mindset with a strong eye for interior design and a proactive approach to design challenges Solid design sensibility with the ability to make thoughtful, aesthetic decisions Fluency in English is mandatory Experience in the U.S. market will be valued Effective communicator with initiative and ability to understand drawings deeply Available to work Florida hours (Eastern Time) Comfortable storing and working from client’s BIMcloud Benefits Work for the most exciting companies in the North American Market. Flexible schedules. Work from anywhere. Highly competitive compensation.

Location: Worldwide We are looking for Applied AI Engineers to join one of our teams — AI Tools team, CRM team, and others. Our AI teams turn everyday business problems into working software. We automate processes across the company and put AI tools directly in the hands of the people who need them — so time goes into decisions, not routine. For example, we build in-app support experiences like Plata's customer-facing support chatbot. Wherever you land, you'll be building production systems on top of the most capable models available, from customer-facing assistants to back-office automation that quietly saves thousands of hours. You'll collaborate cross-functionally with backend engineers, product teams, and business owners to deliver automated, scalable solutions that change how the company works day to day. Challenges that await you: Building AI-powered products from the ground up - assistants, chatbots, copilots, and internal automation. Improving model quality where it matters most - retrieval, prompting, fine-tuning, and choosing the right model for each task Owning LLM pipelines end-to-end — from model selection, retrieval, and prompting strategy to release and monitoring in production. Investigating and resolving production issues Building data loops that turn real usage into stronger evaluation datasets. Designing the evaluation methodology for our AI systems: what "good" means, how it's measured, and how we know a change is real Running experiments and A/B tests , and drawing conclusions that hold up under scrutiny Partnering with engineers and business owners to turn a modelling result into a shipped improvement What makes you a great fit: Experience in a Machine Learning role Experience with agent frameworks or tool-using LLM systems Experience designing evaluations for LLM systems - representative task sets, automated graders, production signals, and human review Experience developing and launching AI products or features from scratch as an AI/ML/DS engineer Big-picture thinking to diagnose the right problem and productionise research You want to turn cutting-edge research and model capabilities into products that work for real users High autonomy and ownership English at B1 or above for effective communication with an international team Your bonus skills: A bachelor's/ master's degree or PhD in a quantitative discipline Scientific publications in ML, NLP, or a related field Medals from olympiads - maths, physics, or programming Our ways of working: Innovative Spirit: A commitment to creativity and groundbreaking solutions Honest Feedback: valuing open, transparent communication Supportive Team: a strong, collaborative community Celebrating Achievements: recognizing our wins together High-Tech Environment: a team full of smart and revolutionary people who date to challenge the status quo of incumbent finances Our benefits: Relocation support to one of our hubs — Cyprus, Spain, Georgia or Kazakhstan — with assistance for the employee and their family Flexible work from one of our offices or remotely within time zones from GMT-2 to GMT+5 Healthcare Coverage Education Budget: Language lessons, professional training and certifications Wellness Budget: Mental health and fitness activity reimbursements Vacation Policy: Annual leave and paid sick leave as per applicable policies

Location: San Francisco, CA; New York, NY Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. WHAT YOU’LL DO As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra’s AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer’s thorniest, highest-stakes problems into agents that measurably move their business. - Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it’s the best version of itself in the real world. You’ll have real ownership and autonomy over the outcome. - Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers’ executives, understand what success actually means to their business, and shape the AI strategy that gets them there. - Partner with the customer’s working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch. - Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next. EXAMPLE PROJECTS These are the kinds of projects that strategists on our team have worked on recently: - Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers. - Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation. - Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples. - Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner. - Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week. WHAT YOU’LL BRING - Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships. - Communication. Clear, direct, and persuasive across technical and non-technical audiences. - Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast. - Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion. - Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes. EVEN BETTER... - Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts. - You’ve been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed. - A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

Location: Australia Marketing & Content Strategist (20 hours per week, Remote) Help grow a high-performing design brand with a strong following, real results — and huge opportunity. Sharp, self-driven marketer who knows how to turn ideas into income? I run a well-established interior design and renovation brand with: Strong Instagram presence Solid organic website traffic Successful digital products A new course in development — and big growth goals I’m looking for someone who can step in and help drive revenue through content, smart marketing, and better product visibility. What They’ll Be Doing: Reviewing existing offers, emails, and website pages to boost conversions Writing and repurposing content across Instagram, blog, email, and YouTube Setting up and managing affiliate income streams (Amazon + select brand links) Helping refine and position a new flagship course for launch Advising on content, funnels, and brand partnerships that make sense Making fast, strategic decisions that add value and grow the business About The Ideal Candidates: You’re not just a content creator — you think like a marketer You know how to write with clarity , drive action, and move people from interest to purchase You’re self-motivated , organised, and love making things better You’ve worked with digital products, creators, educators or ecommerce brands You’re confident across content (short-form, long-form), email marketing, and growth strategy You take initiative and don’t need micromanaging — you make things happen About Me: I’m an interior designer, educator, and content creator with a results-driven renovation brand. My work helps renovators and designers plan better homes with less waste, better function, and higher value. I'm focused on smart design, timeless choices, and strong outcomes — and I want my business to reflect that too. Logistics: Remote, part-time (starting 2–3 days/week with potential to grow) Flexible hours, outcome-focused — I care more about results than time at a desk Ideally based in Australia or a time zone that overlaps Requirements Proven experience driving revenue in a content-driven or product-based online business Experience with digital products , courses , or affiliate programs Strong writing and communication skills — you can write a funnel, caption, and blog in my tone Knowledge of basic UX and CRO (conversion rate optimisation) Experience with email marketing (e.g., Klaviyo, Mailchimp, ConvertKit, Flodesk etc.) Demonstrated ability to work independently and take initiative Strong understanding of Instagram, SEO content, and/or YouTube repurposing You’ve worked with (or understand) the lifestyle, design, or interiors space Benefits Work remotely for an exciting company in Australia Flexible schedules. Work from anywhere.

Location: New Zealand Marketing & Content Strategist (20 hours per week, Remote) Help grow a high-performing design brand with a strong following, real results — and huge opportunity. Sharp, self-driven marketer who knows how to turn ideas into income? I run a well-established interior design and renovation brand with: Strong Instagram presence Solid organic website traffic Successful digital products A new course in development — and big growth goals I’m looking for someone who can step in and help drive revenue through content, smart marketing, and better product visibility. What They’ll Be Doing: Reviewing existing offers, emails, and website pages to boost conversions Writing and repurposing content across Instagram, blog, email, and YouTube Setting up and managing affiliate income streams (Amazon + select brand links) Helping refine and position a new flagship course for launch Advising on content, funnels, and brand partnerships that make sense Making fast, strategic decisions that add value and grow the business About The Ideal Candidates: You’re not just a content creator — you think like a marketer You know how to write with clarity , drive action, and move people from interest to purchase You’re self-motivated , organised, and love making things better You’ve worked with digital products, creators, educators or ecommerce brands You’re confident across content (short-form, long-form), email marketing, and growth strategy You take initiative and don’t need micromanaging — you make things happen About Me: I’m an interior designer, educator, and content creator with a results-driven renovation brand. My work helps renovators and designers plan better homes with less waste, better function, and higher value. I'm focused on smart design, timeless choices, and strong outcomes — and I want my business to reflect that too. Logistics: Remote, part-time (starting 2–3 days/week with potential to grow) Flexible hours, outcome-focused — I care more about results than time at a desk Ideally based in Australia or a time zone that overlaps Requirements Proven experience driving revenue in a content-driven or product-based online business Experience with digital products , courses , or affiliate programs Strong writing and communication skills — you can write a funnel, caption, and blog in my tone Knowledge of basic UX and CRO (conversion rate optimisation) Experience with email marketing (e.g., Klaviyo, Mailchimp, ConvertKit, Flodesk etc.) Demonstrated ability to work independently and take initiative Strong understanding of Instagram, SEO content, and/or YouTube repurposing You’ve worked with (or understand) the lifestyle, design, or interiors space Benefits Work remotely for an exciting company in Australia Flexible schedules. Work from anywhere.