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Location: Remote (Poland) Workplace: remote ELEKS Customer Support Office is looking for a Hotline Support Specialist in Poland, Germany, or other EU countries.   ABOUT CLIENT ELEKS is starting a new collaboration with University Medicine in Germany. The project focuses on the digital transformation of the public website and intranet, including the introduction of a new content management system, migration of existing content, and transition into ongoing service operations. REQUIREMENTS German language proficiency at C1 level or higher, with the ability to handle technical inquiries and communicate effectively in high-pressure situations English language proficiency at B2 level or higher for internal communication and documentation Basic technical understanding of web platforms and Content Management Systems (CMS) Experience with ticketing systems such as Jira or similar tools Ability to assess, classify, document, and escalate technical incidents according to established procedures Strong communication, problem-solving, and customer support skills Ability to work independently and coordinate with technical support teams Willingness to participate in rotating on-call shifts, including evenings, nights, and weekends Availability aligned with the CET/CEST time zone Experience with ITIL incident management processes is a plus Familiarity with Drupal, GitLab, AWS, monitoring tools, or PagerDuty is a plus Previous experience in IT support, hotline support, or on-call operations is a plus RESPONSIBILITIES Handle incoming hotline calls, including general support requests, service inquiries, and incident reports Perform initial assessment, classification, and troubleshooting of reported issues Resolve issues at the first support level where possible or escalate them to the appropriate technical teams Register and document all incoming requests in the ticketing system, including classification, actions taken, and resolution status Ensure incidents are handled according to agreed SLA requirements and escalation procedures Provide after-hours and weekend on-call support for critical incidents Perform qualified intake and immediate escalation of highest-severity incidents to the on-duty technical team Ensure continuity of critical incident handling until resolution or an effective workaround is provided Collaborate with technical support teams to ensure timely issue resolution Maintain accurate incident records and contribute to continuous improvement of support processes

Location: (Multiple States), United Kingdom About Improvado Improvado is a marketing data and AI analytics platform for enterprise brands and agencies. We connect 500+ marketing and sales data sources, normalize them through a governed data model, and put an AI agent on top so marketing teams can ask questions of their own data without going through BI or IT. What we sell: extraction and 500+ connectors; data transformation (SQL and dbt-compatible); Marketing Data Governance — taxonomy, naming, data-quality rules; warehouse and storage; dashboards; AI agent and MCP access to live marketing data; DECS, data engineering as a service on a 2 to 4 week SLA. Who buys it: Economic buyers: CMO, VP Marketing, VP Demand Gen, agency COO and ops leadership Technical evaluators: VP or Director of Marketing Analytics, marketing analysts, data engineering, sometimes IT and security Segments: enterprise brands, mid-market, agencies Verticals: pharma and healthcare, financial services, retail and eCommerce, gaming, agencies Why this role, now Our messaging is not aligned. Positioning, web, sales pitch, product and content each carry a different version of what Improvado is. The market categorizes us as "marketing ETL" while we position as an AI marketing analytics platform. That gap costs us deal quality and price. The category is crowded and moving fast. Battlecards exist but decay, and nobody owns keeping them true. Attribution, incrementality and causal measurement is where deals are won and lost — and it is the hardest thing to argue credibly without hand-waving. Analyst firms are a silent blocker. When an enterprise buyer asks Gartner or Forrester about Improvado, there is no briefed narrative waiting for them. You would not start from a blank page. We already have a positioning registry, roughly 11 documented buyer personas, a pain-point and value-prop library, competitor intel reports and about 10 battlecards. They are inconsistent and under-used. Your first job is to make one version true and make people use it. What you'll own Positioning and messaging. Core positioning, category framing and message hierarchy across ICPs and personas. ICP and persona documentation that is used, not filed. The messaging layer of new product and feature launches, including the internal rollout that makes the field able to sell it. Competitive intelligence and win/loss. A structured win/loss interview program with quarterly readouts. Living battlecards. Monitoring competitor positioning, pricing and product moves, and driving our counter-positioning. Sales enablement. The core pitch narrative, demo storyline and objection-handling framework. The messaging components of new-rep onboarding. A standing weekly cadence with Sales leadership — not quarterly check-ins. Direct support on competitive and enterprise deals: RFPs, security and technical evaluations, displacement plays. Market and analyst relations. The Improvado narrative for Gartner, Forrester and category influencers, so that a buyer's analyst call becomes an accelerator rather than a blocker. Feeding structured market and buyer insight back into product prioritization. What we're looking for 4 to 8 years in product marketing, or an equivalent blend of product marketing with marketing analytics, marketing or data ops, sales engineering, analytics consulting, or product management on a data product. Category fluency in marketing data and measurement: attribution models, incrementality testing, MMM, data governance and taxonomy, warehouses and ETL/ELT — including where each is honestly weak. B2B SaaS sold to marketing or data buyers. Marketing analytics, martech, measurement, CDP, BI and data-infrastructure vendors are the reference profile. Proof you have shipped, not just documented: positioning that changed the website and the pitch, battlecards reps actually opened, a win/loss program that survived past its second quarter. Writing that survives contact with a skeptical technical buyer — claim and evidence, not adjective stacking. Comfort operating close to Sales: weekly cadence, deal reviews, live calls, direct feedback. Nice to have: hands-on SQL, dbt or BI, enough to validate a claim yourself. Experience marketing AI capabilities without hype. Analyst-relations experience. Agency-side or enterprise-brand background. Vertical depth in pharma and healthcare, financial services, retail and eCommerce, or gaming. Not a fit if: your product marketing has been mostly launch logistics and content calendars; you need a fully staffed team and a finished brand system to be effective; you are uncomfortable being told in a deal review that your messaging did not work. How we measure success Win rate in competitive deals against our top 3 named competitors, baseline set in month 1. Stage-to-stage conversion on open opportunities, particularly discovery to demo to proposal. Time-to-first-deal for new reps. Field adoption of enablement assets — measured, not assumed. Win/loss program running on cadence, with themes that visibly change product and GTM decisions. Message consistency: a quarterly audit across web, deck, product UI and content. What We Offer Remote-first environment Strong product/market fit: marketing data product for US-based enterprises 20 working days of PTO per year US holidays and additional days off Professional development reimbursement

Location: (Multiple States), Germany About Improvado Improvado is a marketing data and AI analytics platform for enterprise brands and agencies. We connect 500+ marketing and sales data sources, normalize them through a governed data model, and put an AI agent on top so marketing teams can ask questions of their own data without going through BI or IT. What we sell: extraction and 500+ connectors; data transformation (SQL and dbt-compatible); Marketing Data Governance — taxonomy, naming, data-quality rules; warehouse and storage; dashboards; AI agent and MCP access to live marketing data; DECS, data engineering as a service on a 2 to 4 week SLA. Who buys it: Economic buyers: CMO, VP Marketing, VP Demand Gen, agency COO and ops leadership Technical evaluators: VP or Director of Marketing Analytics, marketing analysts, data engineering, sometimes IT and security Segments: enterprise brands, mid-market, agencies Verticals: pharma and healthcare, financial services, retail and eCommerce, gaming, agencies Why this role, now Our messaging is not aligned. Positioning, web, sales pitch, product and content each carry a different version of what Improvado is. The market categorizes us as "marketing ETL" while we position as an AI marketing analytics platform. That gap costs us deal quality and price. The category is crowded and moving fast. Battlecards exist but decay, and nobody owns keeping them true. Attribution, incrementality and causal measurement is where deals are won and lost — and it is the hardest thing to argue credibly without hand-waving. Analyst firms are a silent blocker. When an enterprise buyer asks Gartner or Forrester about Improvado, there is no briefed narrative waiting for them. You would not start from a blank page. We already have a positioning registry, roughly 11 documented buyer personas, a pain-point and value-prop library, competitor intel reports and about 10 battlecards. They are inconsistent and under-used. Your first job is to make one version true and make people use it. What you'll own Positioning and messaging. Core positioning, category framing and message hierarchy across ICPs and personas. ICP and persona documentation that is used, not filed. The messaging layer of new product and feature launches, including the internal rollout that makes the field able to sell it. Competitive intelligence and win/loss. A structured win/loss interview program with quarterly readouts. Living battlecards. Monitoring competitor positioning, pricing and product moves, and driving our counter-positioning. Sales enablement. The core pitch narrative, demo storyline and objection-handling framework. The messaging components of new-rep onboarding. A standing weekly cadence with Sales leadership — not quarterly check-ins. Direct support on competitive and enterprise deals: RFPs, security and technical evaluations, displacement plays. Market and analyst relations. The Improvado narrative for Gartner, Forrester and category influencers, so that a buyer's analyst call becomes an accelerator rather than a blocker. Feeding structured market and buyer insight back into product prioritization. What we're looking for 4 to 8 years in product marketing, or an equivalent blend of product marketing with marketing analytics, marketing or data ops, sales engineering, analytics consulting, or product management on a data product. Category fluency in marketing data and measurement: attribution models, incrementality testing, MMM, data governance and taxonomy, warehouses and ETL/ELT — including where each is honestly weak. B2B SaaS sold to marketing or data buyers. Marketing analytics, martech, measurement, CDP, BI and data-infrastructure vendors are the reference profile. Proof you have shipped, not just documented: positioning that changed the website and the pitch, battlecards reps actually opened, a win/loss program that survived past its second quarter. Writing that survives contact with a skeptical technical buyer — claim and evidence, not adjective stacking. Comfort operating close to Sales: weekly cadence, deal reviews, live calls, direct feedback. Nice to have: hands-on SQL, dbt or BI, enough to validate a claim yourself. Experience marketing AI capabilities without hype. Analyst-relations experience. Agency-side or enterprise-brand background. Vertical depth in pharma and healthcare, financial services, retail and eCommerce, or gaming. Not a fit if: your product marketing has been mostly launch logistics and content calendars; you need a fully staffed team and a finished brand system to be effective; you are uncomfortable being told in a deal review that your messaging did not work. How we measure success Win rate in competitive deals against our top 3 named competitors, baseline set in month 1. Stage-to-stage conversion on open opportunities, particularly discovery to demo to proposal. Time-to-first-deal for new reps. Field adoption of enablement assets — measured, not assumed. Win/loss program running on cadence, with themes that visibly change product and GTM decisions. Message consistency: a quarterly audit across web, deck, product UI and content. What We Offer Remote-first environment Strong product/market fit: marketing data product for US-based enterprises 20 working days of PTO per year US holidays and additional days off Professional development reimbursement

Location: (Multiple States), France About Improvado Improvado is a marketing data and AI analytics platform for enterprise brands and agencies. We connect 500+ marketing and sales data sources, normalize them through a governed data model, and put an AI agent on top so marketing teams can ask questions of their own data without going through BI or IT. What we sell: extraction and 500+ connectors; data transformation (SQL and dbt-compatible); Marketing Data Governance — taxonomy, naming, data-quality rules; warehouse and storage; dashboards; AI agent and MCP access to live marketing data; DECS, data engineering as a service on a 2 to 4 week SLA. Who buys it: Economic buyers: CMO, VP Marketing, VP Demand Gen, agency COO and ops leadership Technical evaluators: VP or Director of Marketing Analytics, marketing analysts, data engineering, sometimes IT and security Segments: enterprise brands, mid-market, agencies Verticals: pharma and healthcare, financial services, retail and eCommerce, gaming, agencies Why this role, now Our messaging is not aligned. Positioning, web, sales pitch, product and content each carry a different version of what Improvado is. The market categorizes us as "marketing ETL" while we position as an AI marketing analytics platform. That gap costs us deal quality and price. The category is crowded and moving fast. Battlecards exist but decay, and nobody owns keeping them true. Attribution, incrementality and causal measurement is where deals are won and lost — and it is the hardest thing to argue credibly without hand-waving. Analyst firms are a silent blocker. When an enterprise buyer asks Gartner or Forrester about Improvado, there is no briefed narrative waiting for them. You would not start from a blank page. We already have a positioning registry, roughly 11 documented buyer personas, a pain-point and value-prop library, competitor intel reports and about 10 battlecards. They are inconsistent and under-used. Your first job is to make one version true and make people use it. What you'll own Positioning and messaging. Core positioning, category framing and message hierarchy across ICPs and personas. ICP and persona documentation that is used, not filed. The messaging layer of new product and feature launches, including the internal rollout that makes the field able to sell it. Competitive intelligence and win/loss. A structured win/loss interview program with quarterly readouts. Living battlecards. Monitoring competitor positioning, pricing and product moves, and driving our counter-positioning. Sales enablement. The core pitch narrative, demo storyline and objection-handling framework. The messaging components of new-rep onboarding. A standing weekly cadence with Sales leadership — not quarterly check-ins. Direct support on competitive and enterprise deals: RFPs, security and technical evaluations, displacement plays. Market and analyst relations. The Improvado narrative for Gartner, Forrester and category influencers, so that a buyer's analyst call becomes an accelerator rather than a blocker. Feeding structured market and buyer insight back into product prioritization. What we're looking for 4 to 8 years in product marketing, or an equivalent blend of product marketing with marketing analytics, marketing or data ops, sales engineering, analytics consulting, or product management on a data product. Category fluency in marketing data and measurement: attribution models, incrementality testing, MMM, data governance and taxonomy, warehouses and ETL/ELT — including where each is honestly weak. B2B SaaS sold to marketing or data buyers. Marketing analytics, martech, measurement, CDP, BI and data-infrastructure vendors are the reference profile. Proof you have shipped, not just documented: positioning that changed the website and the pitch, battlecards reps actually opened, a win/loss program that survived past its second quarter. Writing that survives contact with a skeptical technical buyer — claim and evidence, not adjective stacking. Comfort operating close to Sales: weekly cadence, deal reviews, live calls, direct feedback. Nice to have: hands-on SQL, dbt or BI, enough to validate a claim yourself. Experience marketing AI capabilities without hype. Analyst-relations experience. Agency-side or enterprise-brand background. Vertical depth in pharma and healthcare, financial services, retail and eCommerce, or gaming. Not a fit if: your product marketing has been mostly launch logistics and content calendars; you need a fully staffed team and a finished brand system to be effective; you are uncomfortable being told in a deal review that your messaging did not work. How we measure success Win rate in competitive deals against our top 3 named competitors, baseline set in month 1. Stage-to-stage conversion on open opportunities, particularly discovery to demo to proposal. Time-to-first-deal for new reps. Field adoption of enablement assets — measured, not assumed. Win/loss program running on cadence, with themes that visibly change product and GTM decisions. Message consistency: a quarterly audit across web, deck, product UI and content. What We Offer Remote-first environment Strong product/market fit: marketing data product for US-based enterprises 20 working days of PTO per year US holidays and additional days off Professional development reimbursement

Location: (Multiple States), Ireland About Improvado Improvado is a marketing data and AI analytics platform for enterprise brands and agencies. We connect 500+ marketing and sales data sources, normalize them through a governed data model, and put an AI agent on top so marketing teams can ask questions of their own data without going through BI or IT. What we sell: extraction and 500+ connectors; data transformation (SQL and dbt-compatible); Marketing Data Governance — taxonomy, naming, data-quality rules; warehouse and storage; dashboards; AI agent and MCP access to live marketing data; DECS, data engineering as a service on a 2 to 4 week SLA. Who buys it: Economic buyers: CMO, VP Marketing, VP Demand Gen, agency COO and ops leadership Technical evaluators: VP or Director of Marketing Analytics, marketing analysts, data engineering, sometimes IT and security Segments: enterprise brands, mid-market, agencies Verticals: pharma and healthcare, financial services, retail and eCommerce, gaming, agencies Why this role, now Our messaging is not aligned. Positioning, web, sales pitch, product and content each carry a different version of what Improvado is. The market categorizes us as "marketing ETL" while we position as an AI marketing analytics platform. That gap costs us deal quality and price. The category is crowded and moving fast. Battlecards exist but decay, and nobody owns keeping them true. Attribution, incrementality and causal measurement is where deals are won and lost — and it is the hardest thing to argue credibly without hand-waving. Analyst firms are a silent blocker. When an enterprise buyer asks Gartner or Forrester about Improvado, there is no briefed narrative waiting for them. You would not start from a blank page. We already have a positioning registry, roughly 11 documented buyer personas, a pain-point and value-prop library, competitor intel reports and about 10 battlecards. They are inconsistent and under-used. Your first job is to make one version true and make people use it. What you'll own Positioning and messaging. Core positioning, category framing and message hierarchy across ICPs and personas. ICP and persona documentation that is used, not filed. The messaging layer of new product and feature launches, including the internal rollout that makes the field able to sell it. Competitive intelligence and win/loss. A structured win/loss interview program with quarterly readouts. Living battlecards. Monitoring competitor positioning, pricing and product moves, and driving our counter-positioning. Sales enablement. The core pitch narrative, demo storyline and objection-handling framework. The messaging components of new-rep onboarding. A standing weekly cadence with Sales leadership — not quarterly check-ins. Direct support on competitive and enterprise deals: RFPs, security and technical evaluations, displacement plays. Market and analyst relations. The Improvado narrative for Gartner, Forrester and category influencers, so that a buyer's analyst call becomes an accelerator rather than a blocker. Feeding structured market and buyer insight back into product prioritization. What we're looking for 4 to 8 years in product marketing, or an equivalent blend of product marketing with marketing analytics, marketing or data ops, sales engineering, analytics consulting, or product management on a data product. Category fluency in marketing data and measurement: attribution models, incrementality testing, MMM, data governance and taxonomy, warehouses and ETL/ELT — including where each is honestly weak. B2B SaaS sold to marketing or data buyers. Marketing analytics, martech, measurement, CDP, BI and data-infrastructure vendors are the reference profile. Proof you have shipped, not just documented: positioning that changed the website and the pitch, battlecards reps actually opened, a win/loss program that survived past its second quarter. Writing that survives contact with a skeptical technical buyer — claim and evidence, not adjective stacking. Comfort operating close to Sales: weekly cadence, deal reviews, live calls, direct feedback. Nice to have: hands-on SQL, dbt or BI, enough to validate a claim yourself. Experience marketing AI capabilities without hype. Analyst-relations experience. Agency-side or enterprise-brand background. Vertical depth in pharma and healthcare, financial services, retail and eCommerce, or gaming. Not a fit if: your product marketing has been mostly launch logistics and content calendars; you need a fully staffed team and a finished brand system to be effective; you are uncomfortable being told in a deal review that your messaging did not work. How we measure success Win rate in competitive deals against our top 3 named competitors, baseline set in month 1. Stage-to-stage conversion on open opportunities, particularly discovery to demo to proposal. Time-to-first-deal for new reps. Field adoption of enablement assets — measured, not assumed. Win/loss program running on cadence, with themes that visibly change product and GTM decisions. Message consistency: a quarterly audit across web, deck, product UI and content. What We Offer Remote-first environment Strong product/market fit: marketing data product for US-based enterprises 20 working days of PTO per year US holidays and additional days off Professional development reimbursement

Location: (Multiple States), Spain About Improvado Improvado is a marketing data and AI analytics platform for enterprise brands and agencies. We connect 500+ marketing and sales data sources, normalize them through a governed data model, and put an AI agent on top so marketing teams can ask questions of their own data without going through BI or IT. What we sell: extraction and 500+ connectors; data transformation (SQL and dbt-compatible); Marketing Data Governance — taxonomy, naming, data-quality rules; warehouse and storage; dashboards; AI agent and MCP access to live marketing data; DECS, data engineering as a service on a 2 to 4 week SLA. Who buys it: Economic buyers: CMO, VP Marketing, VP Demand Gen, agency COO and ops leadership Technical evaluators: VP or Director of Marketing Analytics, marketing analysts, data engineering, sometimes IT and security Segments: enterprise brands, mid-market, agencies Verticals: pharma and healthcare, financial services, retail and eCommerce, gaming, agencies Why this role, now Our messaging is not aligned. Positioning, web, sales pitch, product and content each carry a different version of what Improvado is. The market categorizes us as "marketing ETL" while we position as an AI marketing analytics platform. That gap costs us deal quality and price. The category is crowded and moving fast. Battlecards exist but decay, and nobody owns keeping them true. Attribution, incrementality and causal measurement is where deals are won and lost — and it is the hardest thing to argue credibly without hand-waving. Analyst firms are a silent blocker. When an enterprise buyer asks Gartner or Forrester about Improvado, there is no briefed narrative waiting for them. You would not start from a blank page. We already have a positioning registry, roughly 11 documented buyer personas, a pain-point and value-prop library, competitor intel reports and about 10 battlecards. They are inconsistent and under-used. Your first job is to make one version true and make people use it. What you'll own Positioning and messaging. Core positioning, category framing and message hierarchy across ICPs and personas. ICP and persona documentation that is used, not filed. The messaging layer of new product and feature launches, including the internal rollout that makes the field able to sell it. Competitive intelligence and win/loss. A structured win/loss interview program with quarterly readouts. Living battlecards. Monitoring competitor positioning, pricing and product moves, and driving our counter-positioning. Sales enablement. The core pitch narrative, demo storyline and objection-handling framework. The messaging components of new-rep onboarding. A standing weekly cadence with Sales leadership — not quarterly check-ins. Direct support on competitive and enterprise deals: RFPs, security and technical evaluations, displacement plays. Market and analyst relations. The Improvado narrative for Gartner, Forrester and category influencers, so that a buyer's analyst call becomes an accelerator rather than a blocker. Feeding structured market and buyer insight back into product prioritization. What we're looking for 4 to 8 years in product marketing, or an equivalent blend of product marketing with marketing analytics, marketing or data ops, sales engineering, analytics consulting, or product management on a data product. Category fluency in marketing data and measurement: attribution models, incrementality testing, MMM, data governance and taxonomy, warehouses and ETL/ELT — including where each is honestly weak. B2B SaaS sold to marketing or data buyers. Marketing analytics, martech, measurement, CDP, BI and data-infrastructure vendors are the reference profile. Proof you have shipped, not just documented: positioning that changed the website and the pitch, battlecards reps actually opened, a win/loss program that survived past its second quarter. Writing that survives contact with a skeptical technical buyer — claim and evidence, not adjective stacking. Comfort operating close to Sales: weekly cadence, deal reviews, live calls, direct feedback. Nice to have: hands-on SQL, dbt or BI, enough to validate a claim yourself. Experience marketing AI capabilities without hype. Analyst-relations experience. Agency-side or enterprise-brand background. Vertical depth in pharma and healthcare, financial services, retail and eCommerce, or gaming. Not a fit if: your product marketing has been mostly launch logistics and content calendars; you need a fully staffed team and a finished brand system to be effective; you are uncomfortable being told in a deal review that your messaging did not work. How we measure success Win rate in competitive deals against our top 3 named competitors, baseline set in month 1. Stage-to-stage conversion on open opportunities, particularly discovery to demo to proposal. Time-to-first-deal for new reps. Field adoption of enablement assets — measured, not assumed. Win/loss program running on cadence, with themes that visibly change product and GTM decisions. Message consistency: a quarterly audit across web, deck, product UI and content. What We Offer Remote-first environment Strong product/market fit: marketing data product for US-based enterprises 20 working days of PTO per year US holidays and additional days off Professional development reimbursement

Location: (Multiple States), Portugal About Improvado Improvado is a marketing data and AI analytics platform for enterprise brands and agencies. We connect 500+ marketing and sales data sources, normalize them through a governed data model, and put an AI agent on top so marketing teams can ask questions of their own data without going through BI or IT. What we sell: extraction and 500+ connectors; data transformation (SQL and dbt-compatible); Marketing Data Governance — taxonomy, naming, data-quality rules; warehouse and storage; dashboards; AI agent and MCP access to live marketing data; DECS, data engineering as a service on a 2 to 4 week SLA. Who buys it: Economic buyers: CMO, VP Marketing, VP Demand Gen, agency COO and ops leadership Technical evaluators: VP or Director of Marketing Analytics, marketing analysts, data engineering, sometimes IT and security Segments: enterprise brands, mid-market, agencies Verticals: pharma and healthcare, financial services, retail and eCommerce, gaming, agencies Why this role, now Our messaging is not aligned. Positioning, web, sales pitch, product and content each carry a different version of what Improvado is. The market categorizes us as "marketing ETL" while we position as an AI marketing analytics platform. That gap costs us deal quality and price. The category is crowded and moving fast. Battlecards exist but decay, and nobody owns keeping them true. Attribution, incrementality and causal measurement is where deals are won and lost — and it is the hardest thing to argue credibly without hand-waving. Analyst firms are a silent blocker. When an enterprise buyer asks Gartner or Forrester about Improvado, there is no briefed narrative waiting for them. You would not start from a blank page. We already have a positioning registry, roughly 11 documented buyer personas, a pain-point and value-prop library, competitor intel reports and about 10 battlecards. They are inconsistent and under-used. Your first job is to make one version true and make people use it. What you'll own Positioning and messaging. Core positioning, category framing and message hierarchy across ICPs and personas. ICP and persona documentation that is used, not filed. The messaging layer of new product and feature launches, including the internal rollout that makes the field able to sell it. Competitive intelligence and win/loss. A structured win/loss interview program with quarterly readouts. Living battlecards. Monitoring competitor positioning, pricing and product moves, and driving our counter-positioning. Sales enablement. The core pitch narrative, demo storyline and objection-handling framework. The messaging components of new-rep onboarding. A standing weekly cadence with Sales leadership — not quarterly check-ins. Direct support on competitive and enterprise deals: RFPs, security and technical evaluations, displacement plays. Market and analyst relations. The Improvado narrative for Gartner, Forrester and category influencers, so that a buyer's analyst call becomes an accelerator rather than a blocker. Feeding structured market and buyer insight back into product prioritization. What we're looking for 4 to 8 years in product marketing, or an equivalent blend of product marketing with marketing analytics, marketing or data ops, sales engineering, analytics consulting, or product management on a data product. Category fluency in marketing data and measurement: attribution models, incrementality testing, MMM, data governance and taxonomy, warehouses and ETL/ELT — including where each is honestly weak. B2B SaaS sold to marketing or data buyers. Marketing analytics, martech, measurement, CDP, BI and data-infrastructure vendors are the reference profile. Proof you have shipped, not just documented: positioning that changed the website and the pitch, battlecards reps actually opened, a win/loss program that survived past its second quarter. Writing that survives contact with a skeptical technical buyer — claim and evidence, not adjective stacking. Comfort operating close to Sales: weekly cadence, deal reviews, live calls, direct feedback. Nice to have: hands-on SQL, dbt or BI, enough to validate a claim yourself. Experience marketing AI capabilities without hype. Analyst-relations experience. Agency-side or enterprise-brand background. Vertical depth in pharma and healthcare, financial services, retail and eCommerce, or gaming. Not a fit if: your product marketing has been mostly launch logistics and content calendars; you need a fully staffed team and a finished brand system to be effective; you are uncomfortable being told in a deal review that your messaging did not work. How we measure success Win rate in competitive deals against our top 3 named competitors, baseline set in month 1. Stage-to-stage conversion on open opportunities, particularly discovery to demo to proposal. Time-to-first-deal for new reps. Field adoption of enablement assets — measured, not assumed. Win/loss program running on cadence, with themes that visibly change product and GTM decisions. Message consistency: a quarterly audit across web, deck, product UI and content. What We Offer Remote-first environment Strong product/market fit: marketing data product for US-based enterprises 20 working days of PTO per year US holidays and additional days off Professional development reimbursement

Location: (Multiple States), Netherlands About Improvado Improvado is a marketing data and AI analytics platform for enterprise brands and agencies. We connect 500+ marketing and sales data sources, normalize them through a governed data model, and put an AI agent on top so marketing teams can ask questions of their own data without going through BI or IT. What we sell: extraction and 500+ connectors; data transformation (SQL and dbt-compatible); Marketing Data Governance — taxonomy, naming, data-quality rules; warehouse and storage; dashboards; AI agent and MCP access to live marketing data; DECS, data engineering as a service on a 2 to 4 week SLA. Who buys it: Economic buyers: CMO, VP Marketing, VP Demand Gen, agency COO and ops leadership Technical evaluators: VP or Director of Marketing Analytics, marketing analysts, data engineering, sometimes IT and security Segments: enterprise brands, mid-market, agencies Verticals: pharma and healthcare, financial services, retail and eCommerce, gaming, agencies Why this role, now Our messaging is not aligned. Positioning, web, sales pitch, product and content each carry a different version of what Improvado is. The market categorizes us as "marketing ETL" while we position as an AI marketing analytics platform. That gap costs us deal quality and price. The category is crowded and moving fast. Battlecards exist but decay, and nobody owns keeping them true. Attribution, incrementality and causal measurement is where deals are won and lost — and it is the hardest thing to argue credibly without hand-waving. Analyst firms are a silent blocker. When an enterprise buyer asks Gartner or Forrester about Improvado, there is no briefed narrative waiting for them. You would not start from a blank page. We already have a positioning registry, roughly 11 documented buyer personas, a pain-point and value-prop library, competitor intel reports and about 10 battlecards. They are inconsistent and under-used. Your first job is to make one version true and make people use it. What you'll own Positioning and messaging. Core positioning, category framing and message hierarchy across ICPs and personas. ICP and persona documentation that is used, not filed. The messaging layer of new product and feature launches, including the internal rollout that makes the field able to sell it. Competitive intelligence and win/loss. A structured win/loss interview program with quarterly readouts. Living battlecards. Monitoring competitor positioning, pricing and product moves, and driving our counter-positioning. Sales enablement. The core pitch narrative, demo storyline and objection-handling framework. The messaging components of new-rep onboarding. A standing weekly cadence with Sales leadership — not quarterly check-ins. Direct support on competitive and enterprise deals: RFPs, security and technical evaluations, displacement plays. Market and analyst relations. The Improvado narrative for Gartner, Forrester and category influencers, so that a buyer's analyst call becomes an accelerator rather than a blocker. Feeding structured market and buyer insight back into product prioritization. What we're looking for 4 to 8 years in product marketing, or an equivalent blend of product marketing with marketing analytics, marketing or data ops, sales engineering, analytics consulting, or product management on a data product. Category fluency in marketing data and measurement: attribution models, incrementality testing, MMM, data governance and taxonomy, warehouses and ETL/ELT — including where each is honestly weak. B2B SaaS sold to marketing or data buyers. Marketing analytics, martech, measurement, CDP, BI and data-infrastructure vendors are the reference profile. Proof you have shipped, not just documented: positioning that changed the website and the pitch, battlecards reps actually opened, a win/loss program that survived past its second quarter. Writing that survives contact with a skeptical technical buyer — claim and evidence, not adjective stacking. Comfort operating close to Sales: weekly cadence, deal reviews, live calls, direct feedback. Nice to have: hands-on SQL, dbt or BI, enough to validate a claim yourself. Experience marketing AI capabilities without hype. Analyst-relations experience. Agency-side or enterprise-brand background. Vertical depth in pharma and healthcare, financial services, retail and eCommerce, or gaming. Not a fit if: your product marketing has been mostly launch logistics and content calendars; you need a fully staffed team and a finished brand system to be effective; you are uncomfortable being told in a deal review that your messaging did not work. How we measure success Win rate in competitive deals against our top 3 named competitors, baseline set in month 1. Stage-to-stage conversion on open opportunities, particularly discovery to demo to proposal. Time-to-first-deal for new reps. Field adoption of enablement assets — measured, not assumed. Win/loss program running on cadence, with themes that visibly change product and GTM decisions. Message consistency: a quarterly audit across web, deck, product UI and content. What We Offer Remote-first environment Strong product/market fit: marketing data product for US-based enterprises 20 working days of PTO per year US holidays and additional days off Professional development reimbursement

Location: San Rafael, California Looking for a flexible role working with children in a meaningful, supportive environment? Join our on-call Substitute Teacher team at Guidepost Montessori! We’re always excited to welcome warm, dependable substitute guides to support our mixed-age Montessori classrooms when our full-time teachers are out. No formal Montessori training is required, we’ll provide training as part of your orientation and onboarding. About the Role This is an on-call, as-needed position , ideal for individuals seeking flexible hours while making a positive impact on young children. As a Substitute Teacher, you’ll support multiple classrooms serving children ages 0–6 , helping maintain a calm, engaging, and nurturing learning environment. Many of our substitute teachers go on to become full-time Assistant Teachers , making this a great opportunity to get your foot in the door at Guidepost Montessori. Pay is $21-25 per hour What You’ll Do Step into classrooms as needed to support children and maintain consistency Assist with daily routines and classroom activities across mixed-age groups Help create a warm, safe, and engaging environment for children Collaborate with school staff to ensure smooth transitions and continuity of care Model patience, professionalism, and kindness in every interaction Schedule & Flexibility Hours and days vary based on school needs Perfect for those seeking part-time, flexible, or supplemental work Minimum Qualifications Negative TB test within the last 12 months Valid state background check Strong interpersonal and communication skills Warm, friendly, and dependable demeanor Passion for working with young children Preferred (but not required): Early Childhood Education (ECE) units Recent experience working with children ages 0–6 Why Guidepost Montessori? Guidepost Montessori is a global community of educators dedicated to transforming education through independence, curiosity, and respect for each child. We are committed to expanding high-quality, authentic Montessori programs across the U.S. and around the world creating environments where children and educators alike can thrive. If you love children, value flexibility, and are looking for a meaningful way to grow in early childhood education, we’d love to meet you. Apply today and become part of our school community! Guidepost Global Education and Guidepost Montessori are committed to a policy of Equal Employment Opportunity (EEO). We will not discriminate on the basis of age, sex, race, color, creed, religion, ethnicity, sexual orientation, gender identity, gender expression, national origin, alienage or citizenship, disability, marital status, military or veteran status, or any other legally recognized protected basis under applicable federal, state or local laws, regulations or ordinances. Our leadership is dedicated to ensuring the fulfillment of this policy. When requested, we are committed to reasonably accommodate employees and applicants with disabilities or special needs that may require an accommodation.

Location: San Rafael, CA Help toddlers discover who they are and what they can do. At Guidepost Montessori, our Lead Toddler Guides create calm, purposeful environments where curiosity, independence, and confidence grow every day. If you’re passionate about early childhood development and ready to lead a classroom designed for exploration and independence, this is your opportunity to make a meaningful impact. Your Role As a Lead Toddler Guide , you’ll lead a mixed-age toddler classroom in a Montessori environment thoughtfully designed to support children during one of the most formative stages of development. Montessori guides prepare beautiful, orderly environments that invite exploration and support independence. Through careful observation, individualized lessons, and respectful guidance, you’ll help each child develop language, coordination, self-regulation, and confidence. Your leadership will empower toddlers to explore freely, make choices, and take pride in what they can accomplish laying the foundation for lifelong learning. What You’ll Do Observe each child closely to understand and support their physical, emotional, and cognitive development Prepare and maintain a beautiful, orderly classroom that fosters focus, independence, and exploration Support independence by encouraging toddlers to “do it themselves” Provide lessons in practical life skills, language development, and grace and courtesy Build warm, trusting relationships with children and families Communicate and collaborate with parents to support each child’s growth Lead classroom routines and collaborate with team members to create a respectful, joyful community The Montessori Prepared Environment Every Guidepost toddler classroom is fully equipped with high-quality Montessori materials and designed according to the principles of beauty, order, and independence. Our toddler environments feature: Open spaces that encourage movement and exploration Child-sized furniture and tools to support independence Curriculum that builds skills in dressing, feeding, and toilet learning Scientifically designed materials for fine and gross motor development Natural elements including cozy rugs, real plants, and abundant light Beautiful, breakable materials made from wood, metal, and glass Opportunities to climb, crawl, and explore without restrictive devices What We’re Looking For Interest in pursuing fully sponsored Montessori certification through our Prepared Montessorian Institute, or a previously earned Montessori diploma Experience working with children ages 0–3 in a group care or early learning setting Alignment with child-led educational approaches (Montessori, Reggio Emilia, or similar) Required ECE or Child Development credits Bachelor’s degree (ECE or Child Development) What We Offer Sponsored Montessori diploma training and ongoing professional development Competitive salary $43,000-52,000 Health, dental, and vision insurance Paid time off and paid holidays 75% tuition discount for up to two children at any Guidepost school A collaborative, supportive network of peers and mentors Clear opportunities for career growth and leadership advancement About Guidepost Montessori Guidepost Montessori is a growing network of over 100 schools across the U.S. and Asia, serving children from 3 months to 6 years old in our Nido, Toddler, and Children’s House programs. We believe children are capable and we intentionally design environments that empower them to explore, grow, and flourish. Our mission is to transform education by nurturing independence, joy, and lifelong learning. If you’re inspired by toddler development, excited to partner with families, and ready to lead with purpose, we’d love to welcome you to Guidepost Montessori. Apply today and help toddlers take their next big steps. Guidepost Global Education and Guidepost Montessori are committed to a policy of Equal Employment Opportunity (EEO). We will not discriminate on the basis of age, sex, race, color, creed, religion, ethnicity, sexual orientation, gender identity, gender expression, national origin, alienage or citizenship, disability, marital status, military or veteran status, or any other legally recognized protected basis under applicable federal, state or local laws, regulations or ordinances. Our leadership is dedicated to ensuring the fulfillment of this policy. When requested, we are committed to reasonably accommodate employees and applicants with disabilities or special needs that may require an accommodation.

Location: San Rafael, California Inspire curiosity. Build independence. Shape a lifelong love of learning. At Guidepost Montessori, our Lead Children’s House Guides empower children ages 3–6 to grow into confident, capable learners through thoughtfully prepared environments and respectful, individualized guidance. If you’re passionate about early childhood education and excited to lead a classroom where independence and joy take center stage, we’d love to meet you. Your Role As a Lead Children’s House Guide , you’ll lead a mixed-age preschool classroom in a Montessori environment designed to nurture concentration, confidence, and deep learning. Montessori guides carefully prepare their classrooms to spark curiosity and independence. Through close observation, individualized lessons, and intentional language, you’ll support each child’s academic, social, and emotional development meeting them where they are and helping them grow. Children in Montessori classrooms have the freedom to choose meaningful work, repeat activities until mastery, and take pride in their accomplishments. Your guidance helps every child develop focus, confidence, and a strong belief in their own abilities. What You’ll Do Observe each child closely to understand and support their physical, intellectual, and emotional development Prepare and maintain a beautiful, orderly classroom that fosters concentration and independence Encourage self-confidence by supporting children as they learn to “do it themselves” Provide individualized and small-group lessons in practical life, literacy, math, and beyond Build strong, respectful relationships with children and families Communicate and collaborate with parents to support each child’s growth Lead your classroom with warmth, professionalism, and purpose The Montessori Prepared Environment Every Guidepost Children’s House classroom is fully equipped with high-quality Montessori materials and designed around the principles of beauty, order, and accessibility. A Guidepost Children’s House environment includes: Child-sized furniture and ample floor space for independent and small-group work Practical life materials for sweeping, food preparation, table setting, and care of the environment Curriculum that builds independence in dressing, feeding, and self-care Hands-on materials for literacy, math, science, and cultural studies Low shelves and child-level artwork for full accessibility Cozy reading spaces, real plants, and abundant natural light Beautiful, breakable materials made from wood, metal, and glass What We’re Looking For Montessori diploma for ages 3–6 , or willingness to obtain certification (fully sponsored) Experience working with children ages 3–6 in a group learning environment Alignment with child-led philosophies such as Montessori or Reggio Emilia Required ECE or Child Development credits Bachelor’s degree in (ECE or Child Development) What We Offer Sponsored Montessori diploma training through the Prepared Montessorian Institute Ongoing professional development and mentorship Competitive salary $45,000-55,000 Health, dental, and vision insurance Paid time off and paid holidays 75% tuition discount for up to two children at any Guidepost school A supportive network of passionate educators Clear opportunities for career growth and leadership advancement About Guidepost Montessori Guidepost Montessori is a growing network of over 100 schools across the U.S. and Asia, serving children ages 3 months to 6 years in our Nido, Toddler, and Children’s House programs. We believe children are capable. Our mission is to transform education by designing learning environments that cultivate independence, joy, and lifelong curiosity for children, families, and educators alike. Guidepost Global Education and Guidepost Montessori are committed to a policy of Equal Employment Opportunity (EEO). We will not discriminate on the basis of age, sex, race, color, creed, religion, ethnicity, sexual orientation, gender identity, gender expression, national origin, alienage or citizenship, disability, marital status, military or veteran status, or any other legally recognized protected basis under applicable federal, state or local laws, regulations or ordinances. Our leadership is dedicated to ensuring the fulfillment of this policy. When requested, we are committed to reasonably accommodate employees and applicants with disabilities or special needs that may require an accommodation.

Location: San Rafael, CA Do work that matters! Every single day. We are hiring  Assistant Guides for our lovely Guidepost Montessori school at San Rafael! At Guidepost Montessori, our Assistant Guides play a meaningful role in helping children ages 0–6 develop independence, confidence, and a lifelong love of learning. If you’re passionate about working with young children and want to grow in a supportive, purpose-driven environment, we’d love to meet you. Your Impact As an Assistant Guide , you’ll support a mixed-age Montessori classroom (Infant, Toddler, and Children’s House ages 3–6), helping create a calm, engaging environment where children are empowered to explore, learn, and grow at their own pace. In a Montessori classroom, the environment and the guide work together to support each child’s development. You’ll assist in preparing beautiful, intentional learning spaces and support children through individualized and small-group activities—always with respect, patience, and care. Most importantly, you’ll help children build confidence in themselves and discover what they’re capable of achieving. What You’ll Do Observe children closely to understand and support their individual needs Help prepare and maintain a beautiful, orderly classroom environment Support individual and small-group learning activities Build warm, respectful relationships with children and families Collaborate with Lead Guides and fellow team members to create a strong classroom community What We’re Looking For Experience working with children ages 3–6 in a school or childcare setting A positive, adaptable, and collaborative mindset A genuine love for working with young children Interest in learning and growing within the Montessori approach (prior Montessori experience is welcome but not required) What We Offer Fully sponsored Montessori diploma training through the Prepared Montessorian Institute Ongoing professional development and mentorship 75% tuition discount for up to two children at any Guidepost school Competitive pay of $21-25 per hour Health, dental, and vision insurance Paid time off and paid holidays Abundant opportunities for growth and career advancement A supportive network of peers who value collaboration and shared best practices About Guidepost Montessori Guidepost Montessori is a growing network of over 100 schools across the U.S. and Asia, serving children from 3 months to 6 years old . We believe children are capable and we design an education that nurtures independence, curiosity, and joy. Our mission is to transform education by helping every child reach their highest potential academically, socially, and emotionally. If you love working with children and are looking for a role where you can grow, make an impact, and be part of something meaningful, we’d love to hear from you. Apply today and join our school community! Guidepost Global Education and Guidepost Montessori are committed to a policy of Equal Employment Opportunity (EEO). We will not discriminate on the basis of age, sex, race, color, creed, religion, ethnicity, sexual orientation, gender identity, gender expression, national origin, alienage or citizenship, disability, marital status, military or veteran status, or any other legally recognized protected basis under applicable federal, state or local laws, regulations or ordinances. Our leadership is dedicated to ensuring the fulfillment of this policy. When requested, we are committed to reasonably accommodate employees and applicants with disabilities or special needs that may require an accommodation.

Location: San Francisco, CA • New York, NY • United States Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! Figma’s People Partner team helps leaders build strong teams, navigate change, and create an employee experience that grows with the business. We’re looking for a People Partner to support our Chief Information Officer and the organization spanning Business Systems, Program Management, IT, and Customer Operations & Support. You’ll serve as the dedicated People Partner to the CIO and leadership team, work closely with managers, and act as a go-to resource for employees across North America. You’ll connect the organization to our People-team Centers of Excellence while shaping global functional strategy with regional People Partners in EMEA and APAC. The CIO organization brings together the teams building Figma’s business systems, enabling employees through technology, driving complex programs, and delivering exceptional customer experiences. As these teams come together and expand their use of AI and automation, you’ll help leaders define how the organization works, build new capabilities, and strengthen connections across functions. Your work will span organizational design, workforce planning, leadership development, career paths, and change strategy, helping teams deliver against their priorities while creating opportunities for employees to grow. This is a full-time role that can be based in our San Francisco hub or remotely in the US with a strong preference for west coast. What you’ll do at Figma: Partner with the CIO and senior leaders as a trusted advisor on organizational effectiveness, leadership, and talent strategy Help leaders define organizational structures, functional ownership, role architecture, and operating models across IT, Business Systems, Program Management, and Customer Operations Translate business priorities into a people strategy that supports new capabilities, emerging technology, and evolving workforce needs Coach leaders and managers, and advance performance management, career development, talent planning, and succession strategies Lead workforce and capacity planning across salaried and hourly populations and multiple resourcing models Guide organizational change and strengthen collaboration across teams while balancing business commitments with a sustainable employee experience Partner with EMEA and APAC People Partners to shape global functional priorities and coordinate support across regions Collaborate with our People Centers of Excellence, using people data, business insights, and employee feedback to guide decisions and deliver meaningful improvements We'd love to hear from you if you have: 8+ years of HR or People experience, including at least five years as a People Partner or HR Business Partner and experience advising VP- or C-suite-level leaders Proven ability to support technical and operational teams, including IT, Business Systems, Engineering, Program Management, Customer Operations, and hourly employee populations Background in supporting globally distributed organizations through close collaboration with regional People Partners Strong experience in organizational design, workforce planning, leadership coaching, talent strategy, and change management Demonstrated ability to build trust, influence senior leaders, and translate business strategy and people insights into practical organizational decisions While it’s not required, it’s an added plus if you also have: Background in a high-growth SaaS or technology company Proven ability to support a CIO organization or help leaders drive alignment across technical, operational, and customer experience functions Exposure to AI-related transformation initiatives, including the evolution of roles, skills, and career paths Familiarity with Technical Support, Trust & Safety, contingent-workforce, BPO, or continuous-coverage operating models At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law. Annual Base Salary Range: $169,000 — $245,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles: Candidates may submit up to 5 applications during any rolling 30-day period. Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection. Once the applicable days has passed, candidates are welcome to apply again.

Location: Remote, Canada; Remote, United States GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Staff Product Manager on the Tenant Scale area within Infrastructure Platforms, you’ll set product direction for how GitLab supports large, complex customers as they grow across departments, projects, and regions. This role focuses on the product choices needed to make tenant data more portable, scalable, and ready for a unified deployment model across GitLab.com, Dedicated, and, over time, Self-Managed. You’ll work on problems that sit at the intersection of product strategy, infrastructure, and customer needs, including how we build a platform to horizontally scale our SaaS architecture, how to enable tenant movement between environments, how isolation and regional requirements are handled, and what needs to be in place to support a more cellular architecture. At the Staff level, your scope extends beyond a single group. Your direction will inform the broader Infrastructure Platforms direction, you’ll make the investment case for unified deployment capabilities, and you’ll be a recognized authority, inside and outside GitLab, on multi-tenant and cellular SaaS architecture. In your first year, you’ll partner closely with engineering and product peers to define requirements, drive alignment, and move this work from concept into a deployment model teams can build on, while coaching fellow product managers as they pick up work from the shared pool. What you’ll do Drive product strategy and direction for tenant scale and unified deployment capabilities across GitLab.com, Dedicated, and future deployment models, informing the broader Infrastructure Platforms direction and moving this work from concept into a deployment model teams can build on in your first year. Set quarterly and annual plans for tenant portability and platform unification, breaking large epics into issues and minimal valuable changes (MVCs) and practicing iteration across multiple groups. Define requirements for our unified deployment platform, including the capabilities needed before tenants can be hosted in a unified deployment unit. Partner closely with engineering counterparts and highly technical teams to turn infrastructure constraints and platform needs into clear product direction. Collaborate with product peers across the platforms organization, including teams working on GitLab.com and adjacent infrastructure areas, and manage with influence to align work that spans more than one group. Engage with internal and external customers to understand needs related to isolation, regional deployment, compliance, and operational readiness, using qualitative interviews to find patterns and sharpen problem statements. Build business cases for investment in tenant scale and unified deployment, including build, buy, and partner options, the cost of isolation, regionality, and compliance, and the expected benefits. Facilitate tradeoff discussions around scalability, tenant encapsulation, deployment consistency, and platform unification, and escalate cleanly to the right level of leadership when decisions or progress are blocked. Translate complex technical concepts into product plans, priorities, and documentation that align distributed teams on delivery milestones for tenant portability and platform unification, using error budgets and other performance indicators to inform direction. Represent GitLab as a trusted voice on cellular architecture and tenant scale in customer calls, events, and other external forums. Coach fellow product managers on direction updates, customer validation, and GitLab’s architecture and tech stack, and support a collaborative team model where product managers share ownership across a common pool of work and step into the areas where they can have the most impact. What you’ll bring Experience managing product work in technical domains such as infrastructure, scalability, platform architecture, software delivery, or cloud services, with results delivered across a range of product areas rather than a single one. Ability to work effectively with deeply technical engineering teams and build credibility in discussions about system design, deployment models, and platform constraints. Knowledge of how SaaS or platform-based systems scale, including concepts such as multitenancy, horizontal scalability, autoscaling, workload isolation, and production readiness, and the ability to build a deep understanding of GitLab’s architecture and tech stack and coach others on it. Comfort working with customers or internal stakeholders on complex requirements, including operational, compliance, or regional deployment needs. Skill in turning ambiguous technical problems into clear product strategy, quarterly and annual plans, priorities, and actionable work. Expertise in qualitative customer interviewing and product validation, with the ability to teach those techniques to others. Experience building business cases, including weighing build, buy, and partner options and forecasting benefits against the competitive landscape. Experience collaborating across product, engineering, user experience, and other cross-functional partners in a distributed environment, using iteration and influence to raise the performance of peers beyond your own group. Strength in clear written and verbal communication, especially when explaining complex infrastructure topics to different audiences, with excellent presentation skills at every level of the company. Recognition as a thought leader in a relevant domain, internally and externally, for example through speaking, writing, or representing your company at customer events and conferences. Openness to candidates who bring transferable experience from engineering, technical support, or adjacent product roles relevant to large-scale platforms. About the team The team sits within Infrastructure Platforms and works on foundational platform capabilities. It partners closely with engineering, adjacent product managers, and internal customers across regions, with a strong emphasis on GitLab’s asynchronous working style and long-term platform thinking. Product managers on the team share ownership of a common pool of work; at the Staff level, you’ll help guide how that work is prioritized and mentor teammates as they take it on. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $168,000 — $285,600 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Chisinau, Moldova Căutăm un Specialist în analiza datelor, cu gândire analitică și orientare comercială, care să transforme datele despre clienți în informații relevante și recomandări concrete pentru dezvoltarea businessului. Vei analiza comportamentul clienților, vei identifica riscurile de pierdere a acestora, vei contribui la segmentarea bazei de clienți și la dezvoltarea campaniilor de retenție și fidelizare. Rolul presupune nu doar analiza și raportarea datelor, ci și identificarea oportunităților de creștere a valorii clienților și îmbunătățirea performanței comerciale. RESPONSABILITĂȚI PRINCIPALE Monitorizarea și analiza comportamentului clienților, a ratei de renunțare la servicii (Churn) și identificarea cauzelor. Identificarea oportunităților de creștere a retenției, fidelității și valorii generate de clienți. Segmentarea bazei de clienți și pregătirea listelor pentru campanii comerciale personalizate. Participarea la elaborarea, implementarea și evaluarea campaniilor de retenție și fidelizare. Analiza rezultatelor campaniilor și formularea recomandărilor pentru îmbunătățirea performanței acestora. Elaborarea rapoartelor periodice și realizarea analizelor necesare susținerii deciziilor comerciale și de marketing. Analiza pieței, a ofertelor și tarifelor concurenților, cu identificarea oportunităților de business. Participarea la prognozarea indicatorilor comerciali: clienți, venituri, costuri și rata de retenție. Efectuarea reconcilierilor lunare cu partenerii Moldcell CERINȚE FAȚĂ DE CANDIDAT Studii universitare finalizate. Experiență profesională relevantă de 1–2 ani în analiza datelor, analiza comercială, CRM, marketing sau business analysis – constituie un avantaj. Cunoștințe avansate de Microsoft Excel și SQL. Experiență practică în prelucrarea, analiza și interpretarea datelor. Abilități analitice, gândire logică și capacitate de identificare și soluționare a problemelor. Înțelegerea comportamentului clienților și orientare spre rezultate comerciale. Capacitatea de a transforma datele în concluzii clare și recomandări practice. Atenție la detalii, inițiativă și bune abilități de comunicare și colaborare. COMPETENȚE SUPLIMENTARE Experiența în segmentarea clienților și analiza campaniilor comerciale. Cunoștințe de analiză statistică. Experiență în analiza Churn, retenției și ciclului de viață al clientului (Customer Lifecycle). Experiență în telecomunicații, banking, fintech, retail sau alte domenii B2C. COMPETENȚE LINGVISTICE Limba română – cunoaștere obligatorie Limba engleză și limba rusă – nivel mediu de cunoaștere.

Location: Mill Valley, California Looking for a flexible role working with children in a meaningful, supportive environment? Join our on-call Substitute Teacher team at Guidepost Montessori! We’re always excited to welcome warm, dependable substitute guides to support our mixed-age Montessori classrooms when our full-time teachers are out. No formal Montessori training is required, we’ll provide training as part of your orientation and onboarding. About the Role This is an on-call, as-needed position , ideal for individuals seeking flexible hours while making a positive impact on young children. As a Substitute Teacher, you’ll support multiple classrooms serving children ages 0–6 , helping maintain a calm, engaging, and nurturing learning environment. Many of our substitute teachers go on to become full-time Assistant Teachers , making this a great opportunity to get your foot in the door at Guidepost Montessori. What You’ll Do Step into classrooms as needed to support children and maintain consistency Assist with daily routines and classroom activities across mixed-age groups Help create a warm, safe, and engaging environment for children Collaborate with school staff to ensure smooth transitions and continuity of care Model patience, professionalism, and kindness in every interaction Schedule & Flexibility Hours and days vary based on school needs Perfect for those seeking part-time, flexible, or supplemental work Minimum Qualifications Negative TB test within the last 12 months Valid state background check Strong interpersonal and communication skills Warm, friendly, and dependable demeanor Passion for working with young children Preferred (but not required): Early Childhood Education (ECE) units Recent experience working with children ages 0–6 Why Guidepost Montessori? Guidepost Montessori is a global community of educators dedicated to transforming education through independence, curiosity, and respect for each child. We are committed to expanding high-quality, authentic Montessori programs across the U.S. and around the world creating environments where children and educators alike can thrive. If you love children, value flexibility, and are looking for a meaningful way to grow in early childhood education, we’d love to meet you. Apply today and become part of our school community! Guidepost Global Education and Guidepost Montessori are committed to a policy of Equal Employment Opportunity (EEO). We will not discriminate on the basis of age, sex, race, color, creed, religion, ethnicity, sexual orientation, gender identity, gender expression, national origin, alienage or citizenship, disability, marital status, military or veteran status, or any other legally recognized protected basis under applicable federal, state or local laws, regulations or ordinances. Our leadership is dedicated to ensuring the fulfillment of this policy. When requested, we are committed to reasonably accommodate employees and applicants with disabilities or special needs that may require an accommodation.

Location: Mill Valley, California Inspire curiosity. Build independence. Shape a lifelong love of learning. At Guidepost Montessori, our Lead  Guides empower children ages 1–6 to grow into confident, capable learners through thoughtfully prepared environments and respectful, individualized guidance. If you’re passionate about early childhood education and excited to lead a classroom where independence and joy take center stage, we’d love to meet you. Your Role As a Lead  Guide , you’ll lead one of our a mixed-age classrooms in Infants, Toddlers, or preschool program in a Montessori environment designed to nurture concentration, confidence, and deep learning. Montessori guides carefully prepare their classrooms to spark curiosity and independence. Through close observation, individualized lessons, and intentional language, you’ll support each child’s academic, social, and emotional development meeting them where they are and helping them grow. Children in Montessori classrooms have the freedom to choose meaningful work, repeat activities until mastery, and take pride in their accomplishments. Your guidance helps every child develop focus, confidence, and a strong belief in their own abilities. What You’ll Do Observe each child closely to understand and support their physical, intellectual, and emotional development Prepare and maintain a beautiful, orderly classroom that fosters concentration and independence Encourage self-confidence by supporting children as they learn to “do it themselves” Provide individualized and small-group lessons in practical life, literacy, math, and beyond Build strong, respectful relationships with children and families Communicate and collaborate with parents to support each child’s growth Lead your classroom with warmth, professionalism, and purpose The Montessori Prepared Environment Every Guidepost  classroom is fully equipped with high-quality Montessori materials and designed around the principles of beauty, order, and accessibility. A Guidepost  environment includes: Child-sized furniture and ample floor space for independent and small-group work Practical life materials for sweeping, food preparation, table setting, and care of the environment Curriculum that builds independence in dressing, feeding, and self-care Hands-on materials for literacy, math, science, and cultural studies Low shelves and child-level artwork for full accessibility Cozy reading spaces, real plants, and abundant natural light Beautiful, breakable materials made from wood, metal, and glass What We’re Looking For Montessori diploma for ages 0 –6 , or willingness to obtain certification (fully sponsored) Experience working with children ages 0 –6 in a group learning environment Alignment with child-led philosophies such as Montessori or Reggio Emilia Required ECE or Child Development credits Bachelor’s degree in (ECE, Child Development) What We Offer Sponsored Montessori diploma training through the Prepared Montessorian Institute Ongoing professional development and mentorship Competitive salary Salary Range: $50,000-60,000 Health, dental, and vision insurance Paid time off and paid holidays 75% tuition discount for up to two children at any Guidepost school A supportive network of passionate educators Clear opportunities for career growth and leadership advancement About Guidepost Montessori Guidepost Montessori is a growing network of over 100 schools across the U.S. and Asia, serving children ages 3 months to 6 years in our Nido, Toddler, and Children’s House programs. We believe children are capable. Our mission is to transform education by designing learning environments that cultivate independence, joy, and lifelong curiosity for children, families, and educators alike. Guidepost Global Education and Guidepost Montessori are committed to a policy of Equal Employment Opportunity (EEO). We will not discriminate on the basis of age, sex, race, color, creed, religion, ethnicity, sexual orientation, gender identity, gender expression, national origin, alienage or citizenship, disability, marital status, military or veteran status, or any other legally recognized protected basis under applicable federal, state or local laws, regulations or ordinances. Our leadership is dedicated to ensuring the fulfillment of this policy. When requested, we are committed to reasonably accommodate employees and applicants with disabilities or special needs that may require an accommodation.

Location: Mill Valley, CA Do work that matters! Every single day. We are hiring  Assistant Guides for our lovely Guidepost Montessori school at Mill Valley! At Guidepost Montessori, our Assistant Guides play a meaningful role in helping children ages 0–6 develop independence, confidence, and a lifelong love of learning. If you’re passionate about working with young children and want to grow in a supportive, purpose-driven environment, we’d love to meet you. Your Impact As an Assistant Guide , you’ll support a mixed-age Montessori classroom (Infant, Toddler, and Children’s House ages 3–6), helping create a calm, engaging environment where children are empowered to explore, learn, and grow at their own pace. In a Montessori classroom, the environment and the guide work together to support each child’s development. You’ll assist in preparing beautiful, intentional learning spaces and support children through individualized and small-group activities—always with respect, patience, and care. Most importantly, you’ll help children build confidence in themselves and discover what they’re capable of achieving. What You’ll Do Observe children closely to understand and support their individual needs Help prepare and maintain a beautiful, orderly classroom environment Support individual and small-group learning activities Build warm, respectful relationships with children and families Collaborate with Lead Guides and fellow team members to create a strong classroom community What We’re Looking For Experience working with children ages 3–6 in a school or childcare setting A positive, adaptable, and collaborative mindset A genuine love for working with young children Interest in learning and growing within the Montessori approach (prior Montessori experience is welcome but not required) What We Offer Fully sponsored Montessori diploma training through the Prepared Montessorian Institute Ongoing professional development and mentorship 75% tuition discount for up to two children at any Guidepost school Competitive pay Health, dental, and vision insurance Paid time off and paid holidays Abundant opportunities for growth and career advancement A supportive network of peers who value collaboration and shared best practices About Guidepost Montessori Guidepost Montessori is a growing network of over 100 schools across the U.S. and Asia, serving children from 3 months to 6 years old . We believe children are capable and we design an education that nurtures independence, curiosity, and joy. Our mission is to transform education by helping every child reach their highest potential academically, socially, and emotionally. If you love working with children and are looking for a role where you can grow, make an impact, and be part of something meaningful, we’d love to hear from you. Apply today and join our school community! Guidepost Global Education and Guidepost Montessori are committed to a policy of Equal Employment Opportunity (EEO). We will not discriminate on the basis of age, sex, race, color, creed, religion, ethnicity, sexual orientation, gender identity, gender expression, national origin, alienage or citizenship, disability, marital status, military or veteran status, or any other legally recognized protected basis under applicable federal, state or local laws, regulations or ordinances. Our leadership is dedicated to ensuring the fulfillment of this policy. When requested, we are committed to reasonably accommodate employees and applicants with disabilities or special needs that may require an accommodation.