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Location: Sweden; Denmark; Finland; Norway About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team. Job Type: Full-Time Languages: Fluent German & English (Required) Job Summary We are looking for a high-performing Bilingual Sales Development Representative (SDR) who is fluent in both German and English to join a fast-growing international company. The ideal candidate has at least 2 years of proven B2B outbound sales experience, a strong track record of generating qualified leads, and demonstrable expertise using CRM platforms to manage sales pipelines and drive results. You will be responsible for prospecting, engaging decision-makers, qualifying leads, and booking high-quality sales meetings across German-speaking and English-speaking markets. This is an excellent opportunity for a results-driven SDR looking to advance their career in international B2B sales. Key Responsibilities Outbound Prospecting: Identify and engage potential customers through cold calling, email outreach, LinkedIn, and multichannel sales campaigns. Bilingual Sales Communication: Conduct professional sales conversations in German and English with prospects and key decision-makers. Lead Generation: Research target accounts, identify qualified prospects, and generate new business opportunities. Appointment Setting: Qualify leads and schedule high-quality meetings for Account Executives and senior sales teams. CRM Management: Maintain accurate and up-to-date records of prospect interactions, pipeline activity, and sales opportunities. Pipeline Development: Build and manage a consistent pipeline of qualified leads to support revenue growth. Performance Tracking: Meet or exceed KPIs related to outbound activity, qualified meetings, conversion rates, and pipeline generation. Sales Collaboration: Work closely with sales and marketing teams to improve outreach strategies, messaging, and conversion rates. Requirements 🇩🇪 Fluent German (C1/C2): Excellent written and verbal communication skills, with the ability to confidently conduct business conversations in German. 🇬🇧 Fluent English (C1/C2): Strong professional communication skills in English. 2+ years of proven experience as a Sales Development Representative (SDR), Business Development Representative (BDR), or similar outbound B2B sales role. Strong, demonstrable CRM experience: Hands-on experience with platforms such as Salesforce, HubSpot, Pipedrive, or similar CRM systems. Evidence of CRM proficiency: Ability to demonstrate how you have used CRM software to manage pipelines, track sales activities, maintain data accuracy, and report on performance. Proven outbound sales success: A track record of cold calling, prospecting, lead qualification, and consistently booking qualified meetings. Experience engaging decision-makers and navigating B2B sales conversations. Strong organizational skills and the ability to manage multiple prospects and follow-ups effectively. Comfortable working independently in a fully remote, performance-driven environment. A reliable internet connection and professional remote working setup. Preferred Qualifications Previous experience selling into DACH markets (Germany, Austria, and Switzerland). Experience working in SaaS, technology, or other B2B industries. Familiarity with sales engagement tools such as Apollo, Outreach, Salesloft, LinkedIn Sales Navigator, or Lemlist. Experience working with international sales teams. Demonstrated ability to consistently achieve or exceed monthly sales targets. Benefits 💰 Competitive salary based on experience and qualifications. 💸 Performance-based incentives and opportunities to earn commission. 🌍 100% remote opportunity with an international company. 🚀 Career growth opportunities within a high-performing sales organization. 📈 Long-term career potential with a growing business. 🎯 Clear KPIs and performance expectations with opportunities to develop your sales expertise.

Location: Brazil; Argentina; Chile; Costa Rica; Colombia; Peru About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team. Job Type: Full-Time Languages: Fluent German & English (Required) Job Summary We are looking for a high-performing, bilingual Sales Development Representative (SDR) who is fluent in both German and English and has at least 2 years of proven B2B sales experience. The ideal candidate is a confident communicator with a strong background in outbound prospecting, cold calling, lead generation, and appointment setting. You will be responsible for identifying potential business opportunities, engaging decision-makers, and booking qualified meetings for the sales team across German-speaking and English-speaking markets. Key Responsibilities Conduct outbound prospecting through cold calls, emails, and LinkedIn outreach. Generate and qualify B2B leads across German-speaking and English-speaking markets. Book qualified meetings and appointments for Account Executives. Engage with key decision-makers, including founders, executives, and department heads. Build and manage a consistent pipeline of qualified sales opportunities. Use CRM platforms such as HubSpot, Salesforce, or similar tools to track sales activities. Handle objections professionally and communicate value propositions effectively. Consistently achieve or exceed KPIs related to outreach, lead generation, and meetings booked. Collaborate with the sales team to improve outreach strategies and conversion rates. Requirements Minimum 2 years of proven B2B sales experience (mandatory). Fluent German and English communication skills (written and spoken). Demonstrated experience in outbound sales, cold calling, and lead generation. Proven ability to book qualified B2B sales meetings. Experience engaging with decision-makers and senior stakeholders. Strong understanding of B2B sales processes and pipeline management. Proficiency with CRM tools such as HubSpot, Salesforce, or Pipedrive. Excellent communication, negotiation, and objection-handling skills. Self-motivated, target-driven, and comfortable working independently in a remote environment. Reliable internet connection and a professional remote working setup. Preferred Qualifications Previous experience selling into the DACH region (Germany, Austria, and Switzerland). Experience in SaaS, technology, or professional services sales. Familiarity with sales engagement tools such as Apollo, LinkedIn Sales Navigator, or Outreach. Benefits 💰 Competitive salary based on experience and qualifications. 💸 Performance-based incentives and opportunities to earn commission. 🌍 100% remote opportunity with an international company. 🚀 Career growth opportunities within a high-performing sales organization. 📈 Long-term career potential with a growing business. 🎯 Clear KPIs and performance expectations with opportunities to develop your sales expertise.

Location: Spain; Austria; Switzerland; Portugal; Poland; Ireland About Huzzle At Huzzle, we connect talented professionals with exciting career opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our client network includes growing startups, digital agencies, SaaS businesses, and technology-driven companies across sectors such as MarTech, FinTech, EdTech, and eCommerce. Rather than following the traditional outsourcing model, we place you directly within innovative companies, where you become a valued member of their team. Job Type: Full-Time Languages: Fluent German & English (Required) Job Summary We are looking for a high-performing Bilingual Sales Development Representative (SDR) who is fluent in both German and English to join a fast-growing international company. This is a high-volume outbound sales role suited to someone who thrives on cold calling, prospecting, and generating qualified sales opportunities. The ideal candidate has at least 2 years of outbound B2B sales experience, excellent communication skills, and the confidence to engage decision-makers in both German and English. You should be comfortable making a high volume of daily outbound calls, handling objections, and consistently achieving ambitious sales targets. Key Responsibilities Conduct high-volume outbound cold calling to prospects in German- and English-speaking markets. Identify, engage, and qualify potential customers through proactive outbound prospecting. Book qualified meetings and sales appointments for Account Executives. Deliver compelling sales pitches in both German and English. Research target companies, identify decision-makers, and uncover business opportunities. Maintain accurate prospect information and activity records in CRM systems. Consistently meet or exceed daily call targets, meeting-booking quotas, and monthly KPIs. Handle objections confidently and build rapport with prospects. Execute multichannel outreach campaigns using phone, email, and LinkedIn. Collaborate with the sales team to improve outreach strategies and conversion rates. Requirements 2+ years of proven experience in outbound sales, cold calling, appointment setting, or B2B lead generation. Fluent German (C1/C2 level) and excellent English communication skills (C1 level or equivalent). Proven experience working in a high-volume outbound calling environment. Strong cold-calling skills with the ability to confidently engage senior decision-makers. Demonstrated success in achieving or exceeding sales KPIs. Experience using CRM platforms such as HubSpot, Salesforce, or Pipedrive. Excellent objection-handling, negotiation, and communication skills. Comfortable working independently in a fast-paced remote environment.Strong organizational skills and attention to detail. Reliable internet connection and a professional remote working setup. Nice to Have Experience selling into German-speaking markets (Germany, Austria, Switzerland – DACH). Previous experience in SaaS, technology, or B2B services. Familiarity with sales engagement tools such as Apollo, Outreach, or Salesloft. Experience working with international sales teams. Benefits 💰 Competitive salary based on experience and qualifications. 💸 Performance-based incentives and opportunities to earn commission. 🌍 100% remote opportunity with an international company. 🚀 Career growth opportunities within a high-performing sales organization. 📈 Long-term career potential with a growing business. 🎯 Clear KPIs and performance expectations with opportunities to develop your sales expertise.

Location: South Africa About Huzzle At Huzzle, we connect talented professionals with exciting career opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our client network includes growing startups, digital marketing agencies, advertising agencies, SaaS businesses, and technology-driven companies across various industries. Rather than following the traditional outsourcing model, we place you directly within innovative companies, where you become a valued member of their team. Role Type: Full-time Engagement: Independent Contractor Job Summary We are looking for a driven, resilient Sales Development Representative (SDR) to join a fast-paced sales team. In this role, you will play an important part in driving business growth by identifying and engaging potential B2B clients, generating qualified leads, and creating opportunities for the sales team. You will be responsible for proactive outbound prospecting, building relationships with decision-makers, and generating interest in the company's products or services. This role is ideal for a natural hunter who enjoys high-volume outreach, thrives on targets, and has experience working in digital marketing, advertising, or other agency environments. Key Responsibilities Execute high-volume outbound prospecting campaigns through cold calling, email outreach, and social media. Research, identify, and qualify potential B2B leads within target markets. Engage business owners, senior stakeholders, and key decision-makers to generate interest and book qualified meetings. Handle objections confidently and maintain consistent follow-up with prospective clients. Conduct initial discovery conversations to understand prospect needs and determine their suitability. Build and maintain an organized pipeline of qualified leads and opportunities. Keep CRM records accurate and up to date, ensuring smooth handovers to Account Executives. Collaborate with sales and marketing teams to improve outreach strategies, messaging, and lead-generation efforts. Requirements At least 2 years of experience in B2B sales, sales development, or business development. Previous experience working with digital marketing agencies, advertising agencies, or within the broader agency industry is highly desirable. Experience selling or prospecting for B2B SaaS products or services is an advantage. A strong hunter mentality, with the ability to consistently manage high volumes of outbound calls and outreach activities. Excellent verbal and written communication skills, with strong persuasion and relationship-building abilities. A resilient mindset and the ability to handle rejection professionally while maintaining persistence. Strong organizational and time-management skills, with the ability to manage a busy sales pipeline effectively. Experience with lead generation, appointment setting, and qualifying prospects. Familiarity with modern sales engagement platforms, prospecting tools, and CRM systems. Benefits 💰 Attractive base salary with good earning potential through commission 🚀 Clear opportunities for career advancement into senior sales positions 🎯 Performance-driven rewards, bonuses, and additional incentives 🤝 A supportive, collaborative team environment focused on achieving high performance

Location: Pakistan; Philippines About Huzzle At Huzzle, we connect talented professionals with exciting career opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our client network includes growing startups, digital agencies, SaaS businesses, and technology-driven companies across sectors such as MarTech, FinTech, EdTech, and eCommerce. Rather than following the traditional outsourcing model, we place you directly within innovative companies, where you become a valued member of their team. Job Summary We are seeking an energetic and resilient Business Development Representative to join a dynamic, fast-paced sales team. In this role, you will play a key role in driving business growth, serving as the first point of contact for prospective B2B clients. Your focus will be on breaking into new accounts, generating interest in a leading solution, and developing a strong sales pipeline that contributes to the company's success. This role is ideal for a proactive hunter who thrives in a high-activity environment and is eager to sharpen their skills across the sales process. Key Responsibilities Drive high-volume outbound prospecting activities through cold calling, email campaigns, and social media outreach. Source, identify, and qualify high-potential leads within the target B2B market. Handle objections confidently and navigate complex company structures to engage key decision-makers. Conduct discovery calls to understand prospect challenges and connect their needs to the company's value proposition. Keep CRM records and sales activity data accurate and up to date, ensuring smooth handovers to Account Executives. Partner with marketing and sales leadership to strengthen outreach strategies, refine messaging, and improve prospect engagement. Requirements At least 2 years of experience in B2B sales or business development, preferably within a B2B SaaS environment. A strong hunter mentality, with a proven ability to consistently manage high volumes of outbound calls. Excellent verbal and written communication skills, with strong persuasion and influencing abilities. A resilient mindset, with the ability to handle rejection professionally and remain persistent. Strong organizational and time-management skills, with the ability to manage a high-volume sales pipeline effectively. Experience closing deals or overseeing the full sales cycle, from initial outreach to conversion. Proficiency in modern sales engagement platforms, prospecting tools, and CRM systems. Benefits 💰 Attractive base salary with high earning potential through uncapped commission 🚀 Clear opportunities for career advancement into senior sales positions 🎯 Performance-driven rewards, bonuses, and additional incentives 🤝 A supportive, collaborative team environment focused on achieving high performance

Location: United States; United Kingdom; South Africa; Morocco; Egypt; Ethiopia About Huzzle At Huzzle, we bring exceptional talent together with exciting opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients range from ambitious startups and digital agencies to SaaS and tech-enabled businesses operating in sectors such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we connect you directly with innovative companies, where you become an integral part of their team.. Job Summary We are seeking a driven, resilient Business Development Representative to join a high-performing, fast-paced sales team. In this role, you will play a key part in driving business growth, serving as the first point of contact for prospective B2B clients. You will focus on opening doors to new accounts, generating interest in a market-leading solution, and building a strong sales pipeline that supports the company's growth. This opportunity is ideal for a proactive hunter who thrives in a high-activity environment and is eager to develop their sales skills and master the end-to-end sales process. Key Responsibilities Carry out high-volume outbound prospecting through cold calls, email campaigns, and social media outreach. Research, identify, and qualify potential high-value leads within the target B2B market. Handle objections effectively and navigate complex business structures to connect with key decision-makers. Lead discovery conversations to uncover prospect challenges and demonstrate how the company's solution can address their needs. Maintain accurate lead records and track all sales activities in the CRM to support smooth handovers to Account Executives. Work closely with marketing and sales leadership to improve outreach approaches, messaging, and prospecting strategies. Requirements At least 2 years of experience in B2B sales, business development, or a similar role, ideally within a B2B SaaS environment. A strong hunter mindset, with the ability to consistently handle high volumes of outbound calls. Excellent written and verbal communication skills, with strong persuasion and relationship-building abilities. Resilience and the ability to handle rejection professionally while maintaining a proactive approach. Strong organizational and time-management skills, with the ability to manage a busy sales pipeline effectively. Experience closing deals and/or managing the full sales cycle, from prospecting through to conversion. Familiarity with modern sales engagement tools, prospecting platforms, and CRM systems. Benefits 💰 Attractive base salary with a great commission structure 🚀 Opportunities for rapid career progression into senior sales positions 🎯 Performance-driven rewards, incentives, and spot bonuses 🤝 A supportive, collaborative culture built around high performance

Location: South Africa About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team. Role Type: Full-time Job Summary We are looking for an experienced and results-driven Sales Development Representative (SDR) with at least 2 years of outbound sales experience and a proven background in digital marketing, advertising agencies, or agency-based services. The ideal candidate understands how agencies operate, has experience generating qualified leads, and is confident engaging decision-makers through cold calling, email outreach, and LinkedIn prospecting. This is an excellent opportunity for a motivated sales professional looking to grow their career in a fast-paced, international business environment. Key Responsibilities Identify and prospect potential clients through cold calling, cold emailing, LinkedIn outreach, and other outbound sales channels. Generate and qualify leads for digital marketing, advertising, or agency services. Book qualified sales meetings with key decision-makers. Conduct research to identify target companies, industries, and relevant stakeholders. Develop personalized outreach strategies to engage prospects and generate interest. Maintain accurate prospect records and manage sales activities using CRM platforms. Collaborate with sales and marketing teams to improve lead generation strategies. Consistently achieve KPIs related to outreach activity, qualified leads, and booked meetings. Follow up with prospects and nurture relationships throughout the sales pipeline. Requirements Minimum 2+ years of experience in an outbound Sales Development Representative (SDR), Business Development Representative (BDR), or similar sales role. Mandatory experience in at least ONE of the following industries: Digital Marketing Agencies Advertising Agencies Marketing, Creative, or Other Agency-Based Services Proven experience in B2B lead generation, cold calling, cold emailing, and appointment setting. Strong understanding of agency services, client acquisition, and B2B sales processes. Experience using CRM tools such as HubSpot, Salesforce, Pipedrive, or similar platforms. Familiarity with prospecting tools such as LinkedIn Sales Navigator, Apollo, or similar platforms. Excellent written and verbal English communication skills. Confidence engaging business owners, marketing managers, founders, and senior decision-makers. Strong organizational skills and the ability to manage multiple prospects simultaneously. Self-motivated, target-driven, and comfortable working independently in a remote environment. Nice to Have Experience selling SEO, PPC, paid advertising, social media marketing, web development, branding, or other agency services. Previous experience working with UK, US, or international clients. Experience building outbound prospecting campaigns and managing multichannel outreach. A proven track record of consistently exceeding meeting-booking or lead-generation targets. Benefits 💰 Competitive base salary 🎯 Performance-based incentives 🌎 Fully remote work environment 📈 Long-term stability 🚀 Career growth opportunities 🎧 Professional and supportive sales culture

Location: South Africa About Huzzle At Huzzle, we connect exceptional talent with exciting opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients range from startups and digital agencies to tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike traditional outsourcing agencies, we place you directly with a client, where you become an in-house member of their team and a valued contributor to their success. Job Summary We are looking for a results-driven Account Executive with at least 2 years of sales experience, specifically within digital marketing, advertising agencies, or the broader agency industry. The ideal candidate has a proven track record of closing deals, managing client relationships, and driving revenue growth in a fast-paced, client-facing environment. You should be confident handling the full sales cycle, from prospecting and discovery calls to presenting solutions, negotiating contracts, and closing deals. Previous experience selling digital marketing services, advertising solutions, or agency services is essential. Key Responsibilities Manage the full sales cycle, from lead qualification and discovery to negotiation and closing. Identify and engage potential clients through outbound prospecting, cold calling, email outreach, and networking. Conduct discovery calls to understand client needs, challenges, and business objectives. Present and sell digital marketing, advertising, or agency services to prospective clients. Build and maintain strong relationships with key decision-makers and stakeholders. Develop tailored proposals, deliver sales presentations, and negotiate contracts. Consistently achieve or exceed monthly and quarterly sales targets. Maintain accurate records of sales activities, opportunities, and pipeline progress using CRM software. Collaborate with internal marketing, account management, and delivery teams to ensure smooth client onboarding. Requirements Minimum 2+ years of experience in an Account Executive, Business Development, or B2B Sales role. MUST have previous sales experience in at least ONE of the following industries: Digital Marketing Advertising Agencies Marketing Agencies Creative Agencies Other agency environments selling services to businesses Proven experience managing the full B2B sales cycle and successfully closing deals. Strong understanding of agency services, client acquisition, and consultative selling. Demonstrated ability to meet or exceed sales quotas and revenue targets. Experience conducting discovery calls, delivering sales pitches, and handling objections. Proficiency with CRM platforms such as HubSpot, Salesforce, Pipedrive, or similar tools. Excellent English communication, negotiation, and presentation skills. Ability to work independently in a remote, target-driven environment. Strong organizational skills and the ability to manage multiple opportunities simultaneously. Nice to Have Experience selling SEO, PPC, paid media, social media marketing, web development, or other digital services. Experience selling to UK, US, or international clients. Experience working with performance marketing or lead generation agencies. Familiarity with outbound sales tools and prospecting platforms. Benefits 🌎 Fully remote position with a flexible working environment 🚀 Partner with fast-growing global companies and innovative products 📈 Opportunities to advance into senior sales and leadership positions 🎯 Performance-driven bonuses and incentives 🤝 Join a collaborative team with a high-performance sales culture

Location: San Francisco, CA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic's Life Sciences team is building a research group focused on biological discoveries by combining AI with hands-on biological research. We're seeking a research scientist with deep expertise in antibody process development and manufacturing to join the team. Our goal is to speed up progress in the life sciences by an order of magnitude, and this role puts that mission into practice. You'll be an expert in making antibodies, with hands-on experience expressing, purifying, characterizing, and formulating them, from small screening batches to material for IND-enabling studies. Above all, you'll close the loop between AI-generated hypotheses and experimental data to share with the community. Working alongside AI researchers and engineers, you'll build and run the workflows that turn AI-designed sequences into well-characterized protein, and pressure-test AI predictions of expression, stability, and manufacturability against real data. This role is fully on-site in the San Francisco Bay Area. Key responsibilities Develop and run expression and purification processes for antibodies and other recombinant proteins end to end, including transient and stable expression in mammalian cells (HEK293, CHO), affinity capture (Protein A, IMAC), polishing chromatography, buffer exchange, and formulation Characterize what we make with the right analytical panel, for example SEC, CE-SDS, icIEF, LC-MS (intact mass, peptide mapping, glycans), DLS, thermal stability, endotoxin, and binding kinetics (SPR, BLI) Build the laboratory for this work, including selecting, installing, and qualifying equipment and setting up workflows that scale from plate-based production of hundreds of designs to gram quantities of a lead Evaluate AI-designed antibodies for manufacturability (titer, aggregation, stability under stress, viscosity, chemical liabilities), drive them to experimental readout, and feed results back to research teams Plan the chemistry, manufacturing, and controls (CMC) path toward IND-enabling studies, from cell line development and scale-up to analytical methods and stability, and coordinate technology transfer and manufacturing with external contract manufacturers Ensure experimental data across programs is high quality and well documented, including batch records, methods, raw data, and failure modes Communicate findings clearly to biology, AI research, and life sciences audiences Minimum qualifications PhD in biochemical engineering, chemical engineering, biochemistry, or a related field Demonstrated experience in process development and manufacturing of antibodies or other recombinant proteins, including material supplied for IND-enabling or clinical studies, with recent, sustained hands-on laboratory work Comfort navigating ambiguity and defining problems in a rapidly evolving research environment Ability to work independently while collaborating effectively across cross-functional teams, with strong written and verbal communication skills Preferred qualifications 5+ years of biologics process development experience beyond the PhD Depth in both upstream (cell line development, bioreactors) and downstream (chromatography, filtration) development, with working knowledge of analytical and formulation development Experience setting up a protein production or process development laboratory, including laboratory automation and high-throughput, plate-based expression and purification Experience directing technology transfer and GMP manufacturing at contract development and manufacturing organizations, with contributions to the CMC sections of an IND Statistics or coding skills, for example design of experiments or Python for data analysis and automation Experience using AI or ML tools in the life sciences Publications and/or patents demonstrating scientific impact The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $300,000 — $320,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: San Francisco, CA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic's Life Sciences team is building a research group focused on biological discoveries by combining AI with hands-on biological research. We're seeking a research scientist with deep expertise in therapeutic antibodies to join the team. Our goal is to speed up progress in the life sciences by an order of magnitude, and this role puts that mission into practice. You'll be an expert in antibody design and engineering who has taken antibodies through the whole process, from target selection and lead optimization to candidate selection and IND-enabling studies. Above all, you'll close the loop between AI-generated hypotheses and experimental data to share with the community. Working alongside AI researchers and engineers, you'll drive antibody programs end to end and pressure-test AI-designed antibodies against the bar a real drug candidate has to clear. This role is fully on-site in the San Francisco Bay Area. Key responsibilities Design and engineer therapeutic antibodies and oversee programs end to end, including target and epitope selection, choice of format (IgG, Fab, scFv, VHH, bispecific), humanization, affinity maturation, Fc engineering, and candidate selection Define the screening cascade for each program, from binding kinetics (SPR, BLI), epitope binning, and species cross-reactivity to cell-based functional assays and developability (expression, aggregation, polyreactivity, stability, viscosity, immunogenicity risk) Plan the path from lead to IND-enabling studies, including in vivo pharmacology, pharmacokinetics, toxicology, and the handoff to process development and manufacturing Coordinate antibody production, characterization, and in vitro and in vivo studies with external contract research organizations and academic partners Evaluate AI-designed antibodies, drive them to experimental readout, and feed results back to research teams Ensure experimental data across programs is high quality and well documented, including sequences, protocols, raw data, and failure modes Communicate findings clearly to biology, AI research, and life sciences audiences Minimum qualifications PhD in biochemistry, protein engineering, immunology, molecular biology, or a related field Demonstrated experience in therapeutic antibody discovery and engineering, including at least one antibody you helped take from discovery through candidate selection and IND-enabling studies Working knowledge of what an antibody IND requires across pharmacology, pharmacokinetics, toxicology, and chemistry, manufacturing, and controls (CMC) Comfort navigating ambiguity and defining problems in a rapidly evolving research environment Ability to work independently while collaborating effectively across cross-functional teams, with strong written and verbal communication skills Preferred qualifications 5+ years of therapeutic antibody experience beyond the PhD Track record of advancing more than one antibody program into IND-enabling studies or the clinic, with contributions to pre-IND or IND documents Hands-on experience with antibody expression, purification, and biophysical characterization Experience directing antibody production, assays, and in vivo studies at contract research organizations Structural biology, computational protein design, or coding skills, for example Python for sequence and assay data analysis or structure prediction and protein design tools Experience using AI or ML tools in the life sciences Publications and/or patents demonstrating scientific impact The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $300,000 — $320,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Istanbul, Turkey Workplace: Remote Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance. About this role:   We're looking for a Full Stack Developer (main back end focus) to work on our advertising analytics platform. We gather and process BIG amounts of data and deliver meaningful insights to our customers. We have browser extensions, databases, panelists, servers, so many servers, and a great hybrid culture with coworkers locally and across the globe.   There's a good mix of extremely difficult problems, impossible problems, easy problems, bugs, performance issues, and the occasional thing that's a joy to work on – join us!   What you will do in a typical day: - Tackle interesting performance and scalability challenges. - Meticulously refactor bunches of reports decimating code size and run time while preserving results. - Intelligently manage tech debt while simultaneously delivering new features for the business. - Code in SQL and C# (and occasionally js) in a mixed environment (Windows and Linux but mostly Windows) utilizing AWS, SQL Server, Redshift, Mongo, EntityFramework and ASP.NET http://asp.net/ Core. - Participate in a Kanban/Devops dev process with fluid requirements, weekly scrums, and potentially be on-call w/Pagerduty - Be a proponent for continuous improvement, architecture, clean code, and good systems design - We use Github for source control and Jira for project management - We review PRs! (usually) and ship often. What you can bring: - Experienced C# developer. - Be able to code in C#, SQL and occasionally in Ruby. - Big Plus: Comfortable reading and modifying Javascript/React. - Friendly - You will be working in cross function with a lot of cool people! - Love for data - Our platform provides data intelligence for the digital economy! Our Engineering Culture We believe that "Simplicity is a prerequisite for reliability." We are looking for engineers who align with our core values:   - Simplicity: We avoid over-engineering. We prefer the tools we already have and the most straightforward solutions over "shiny new toys." - Quality: We write code that is a pleasure to read because we know code is written once but read many times. We don't cut corners, and we polish to a high level before shipping. - Extreme Ownership: We don't just do the minimum. We expect you to understand the "why" behind your work and own the ultimate goal of fixing problems at their root cause, avoiding temporary band-aids. - Prioritization: We focus relentlessly on what is important, not just what is urgent.   Read more about some of our Technical challenges here (written by members of our engineering team): https://sensortower.com/blog/speeding-up-the-backend-with-graph-theory   https://sensortower.com/blog/how-we-scaled-to-thousands-of-sidekiq-workers Fraud warning: It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com http://sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com http://sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying. To all recruitment agencies: Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Location: New York WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW As a Staff Brand Designer at Harvey, you are a craft leader. This senior individual contributor brings deep mastery of fundamentals and elevates the work of those around them. You bring precision, restraint, and exceptional taste, with a strong command of typography, hierarchy, proportion, and composition. You operate with a premium, sophisticated aesthetic suited to elite professional audiences in law, tax, and finance. You move fluidly across digital, print, and experiential work, from brand systems and campaigns to websites and executive material, zooming out to shape systems and in to refine details. You work quickly without sacrificing craft, provide clear feedback, mentor designers, and help uphold the integrity of the Harvey brand. WHAT YOU'LL DO - Brand Craft & Systems: Design and evolve the visual language of the Harvey brand across marketing and company touch points while developing scalable systems, templates, and libraries that balance rigor with flexibility - Campaigns & integrated Marketing: Concept and execute creative for global campaigns across digital, out-of-home, print, and experiential - Digital Experience: Design and evolve Harvey’s website and key digital experiences and partner closely with engineering to ensure pixel-level precision in implementation - Events & Experiential: Design environmental graphics, signage, installations, and physical collateral - Strategic Guidance: Provide strong visual direction to junior and mid-level designers, giving clear, thoughtful feedback that improves both the work and the designer - Cross-Functional Collaboration: Partner with Marketing, Product Design, Content, and Leadership WHAT YOU HAVE - 8–10+ years of brand design experience in high-quality, craft-driven environments - A portfolio demonstrating mastery of typography, hierarchy, composition, and art direction - Proven ability to design across web, print, OOH, experiential, presentations, and campaign systems - Experience leading projects from concept through final execution - Strong art direction instincts, including photography, layout, and visual storytelling - High level of proficiency in Figma and Adobe Creative Suite - Ability to work quickly and decisively in fast-paced environments - Comfort navigating ambiguity while maintaining standards BONUS - Experience at a hyper-growth startup - Experience evolving or expanding a brand identity system - Motion design literacy or ability to art direct motion - Experience working with top-tier creative agencies COMPENSATION $180,800 - $248,600 USD DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74. #LI-BG1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: San Francisco WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW As a Staff Brand Designer at Harvey, you are a craft leader. This senior individual contributor brings deep mastery of fundamentals and elevates the work of those around them. You bring precision, restraint, and exceptional taste, with a strong command of typography, hierarchy, proportion, and composition. You operate with a premium, sophisticated aesthetic suited to elite professional audiences in law, tax, and finance. You move fluidly across digital, print, and experiential work, from brand systems and campaigns to websites and executive material, zooming out to shape systems and in to refine details. You work quickly without sacrificing craft, provide clear feedback, mentor designers, and help uphold the integrity of the Harvey brand. WHAT YOU'LL DO - Brand Craft & Systems: Design and evolve the visual language of the Harvey brand across marketing and company touch points while developing scalable systems, templates, and libraries that balance rigor with flexibility - Campaigns & integrated Marketing: Concept and execute creative for global campaigns across digital, out-of-home, print, and experiential - Digital Experience: Design and evolve Harvey’s website and key digital experiences and partner closely with engineering to ensure pixel-level precision in implementation - Events & Experiential: Design environmental graphics, signage, installations, and physical collateral - Strategic Guidance: Provide strong visual direction to junior and mid-level designers, giving clear, thoughtful feedback that improves both the work and the designer - Cross-Functional Collaboration: Partner with Marketing, Product Design, Content, and Leadership WHAT YOU HAVE - 8–10+ years of brand design experience in high-quality, craft-driven environments - A portfolio demonstrating mastery of typography, hierarchy, composition, and art direction - Proven ability to design across web, print, OOH, experiential, presentations, and campaign systems - Experience leading projects from concept through final execution - Strong art direction instincts, including photography, layout, and visual storytelling - High level of proficiency in Figma and Adobe Creative Suite - Ability to work quickly and decisively in fast-paced environments - Comfort navigating ambiguity while maintaining standards BONUS - Experience at a hyper-growth startup - Experience evolving or expanding a brand identity system - Motion design literacy or ability to art direct motion - Experience working with top-tier creative agencies COMPENSATION $180,800 - $248,600 USD DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74. #LI-BG1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: NZ: Hawkes Bay (2 Bridge St) Workplace: Hybrid The role & impact At Xero, we are here to supercharge small businesses by making them more efficient and connecting them with big business technology. As a Customer Experience Specialist, you will play a vital role in this mission by acting as a brand ambassador and trusted advisor, ensuring our customers—from small business owners to seasoned accountants—unlock the full value of Xero. You will provide high-quality support and guidance through a variety of channels, helping users navigate their queries quickly and efficiently. Your work is about more than just solving problems; it is about delivering a best-in-class experience through empathy and a passion for resolution. By proactively reaching out to customers and simplifying complex information, you will help build a stronger economy and empower the community behind these businesses.   The team & how they connect The Customer Experience team works together to provide world-class support, aiming to become trusted and efficient business advisors to Xero customers. The team supports small business owners, bookkeepers, and accountants. They collaborate effectively across all teams at Xero, working to quickly and efficiently resolve customer queries through a variety of channels.   The team is currently working on - Engaging in proactive call campaigns to help customers achieve the best next action for their business. - Utilising modern tools and technology, including Generative AI, to enhance the delivery of customer support. - Managing and resolving customer cases using platforms like Salesforce to ensure accurate data capture. - Adapting to the evolving CX strategy and product landscape to support users in a high-change environment.   Where and how you can work This team operates a hybrid working arrangement, requiring three days per week in the office. You will be able to work from home for the remaining two days. Please note, the initial training period for this role will require you to be fully in the office five days a week.   We’re looking to add Customer Experience Specialists to join our team. This is a full-time role in New Zealand (40 hours per week), and you’ll work one of the following schedules: - Sunday through Thursday - Tuesday through Saturday Each shift is 8 hours, and shifts fall between 7am and 8pm. The anticipated start date is Feb 2027.   Here are some of the things we are looking for - You bring experience from a service environment where you have successfully worked towards service levels and quality targets. - Your communication style is clear, concise, and authentic, whether you are writing an email or speaking on the phone. - You possess the confidence to make proactive outbound calls and the initiative to self-manage your daily tasks. - A growth mindset and a readiness to consistently learn and build knowledge are essential to your success. - You are a committed team player who proactively assists others and builds relationships through trust. - Proficiency with IT tools like Microsoft Office or Google Suite is required, and experience with accounting systems or case management tools is a bonus.   Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.

Location: NZ: Wellington: Xero One (19-23 Taranaki St) Workplace: Hybrid The role & impact At Xero, we are here to supercharge small businesses by making them more efficient and connecting them with big business technology. As a Customer Experience Specialist, you will play a vital role in this mission by acting as a brand ambassador and trusted advisor, ensuring our customers—from small business owners to seasoned accountants—unlock the full value of Xero. You will provide high-quality support and guidance through a variety of channels, helping users navigate their queries quickly and efficiently. Your work is about more than just solving problems; it is about delivering a best-in-class experience through empathy and a passion for resolution. By proactively reaching out to customers and simplifying complex information, you will help build a stronger economy and empower the community behind these businesses.   The team & how they connect The Customer Experience team works together to provide world-class support, aiming to become trusted and efficient business advisors to Xero customers. The team supports small business owners, bookkeepers, and accountants. They collaborate effectively across all teams at Xero, working to quickly and efficiently resolve customer queries through a variety of channels.   The team is currently working on - Engaging in proactive call campaigns to help customers achieve the best next action for their business. - Utilising modern tools and technology, including Generative AI, to enhance the delivery of customer support. - Managing and resolving customer cases using platforms like Salesforce to ensure accurate data capture. - Adapting to the evolving CX strategy and product landscape to support users in a high-change environment.   Where and how you can work This team operates a hybrid working arrangement, requiring three days per week in the office. You will be able to work from home for the remaining two days. Please note, the initial training period for this role will require you to be fully in the office five days a week.   We’re looking to add Customer Experience Specialists to join our team. This is a full-time role in New Zealand (40 hours per week), and you’ll work one of the following schedules: - Sunday through Thursday - Tuesday through Saturday Each shift is 8 hours, and shifts fall between 7am and 8pm. The anticipated start date is Feb 2027.   Here are some of the things we are looking for - You bring experience from a service environment where you have successfully worked towards service levels and quality targets. - Your communication style is clear, concise, and authentic, whether you are writing an email or speaking on the phone. - You possess the confidence to make proactive outbound calls and the initiative to self-manage your daily tasks. - A growth mindset and a readiness to consistently learn and build knowledge are essential to your success. - You are a committed team player who proactively assists others and builds relationships through trust. - Proficiency with IT tools like Microsoft Office or Google Suite is required, and experience with accounting systems or case management tools is a bonus.   Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.

Location: NZ: Auckland: Xero 4 (96 St Georges Bay Rd, Level 2 & 3) Workplace: Hybrid The role & impact At Xero, we are here to supercharge small businesses by making them more efficient and connecting them with big business technology. As a Customer Experience Specialist, you will play a vital role in this mission by acting as a brand ambassador and trusted advisor, ensuring our customers—from small business owners to seasoned accountants—unlock the full value of Xero. You will provide high-quality support and guidance through a variety of channels, helping users navigate their queries quickly and efficiently. Your work is about more than just solving problems; it is about delivering a best-in-class experience through empathy and a passion for resolution. By proactively reaching out to customers and simplifying complex information, you will help build a stronger economy and empower the community behind these businesses. The team & how they connect The Customer Experience team works together to provide world-class support, aiming to become trusted and efficient business advisors to Xero customers. The team supports small business owners, bookkeepers, and accountants. They collaborate effectively across all teams at Xero, working to quickly and efficiently resolve customer queries through a variety of channels. The team is currently working on - Engaging in proactive call campaigns to help customers achieve the best next action for their business. - Utilising modern tools and technology, including Generative AI, to enhance the delivery of customer support. - Managing and resolving customer cases using platforms like Salesforce to ensure accurate data capture. - Adapting to the evolving CX strategy and product landscape to support users in a high-change environment. Where and how you can work This team operates a hybrid working arrangement, requiring three days per week in the office. You will be able to work from home for the remaining two days. Please note, the initial training period for this role will require you to be fully in the office five days a week. We’re looking to add Customer Experience Specialists to join our team. This is a full-time role in New Zealand (40 hours per week), and you’ll work one of the following schedules: - Sunday through Thursday - Tuesday through Saturday Each shift is 8 hours, and shifts fall between 7am and 8pm. The anticipated start date is Feb 2027. Here are some of the things we are looking for - You bring experience from a service environment where you have successfully worked towards service levels and quality targets. - Your communication style is clear, concise, and authentic, whether you are writing an email or speaking on the phone. - You possess the confidence to make proactive outbound calls and the initiative to self-manage your daily tasks. - A growth mindset and a readiness to consistently learn and build knowledge are essential to your success. - You are a committed team player who proactively assists others and builds relationships through trust. - Proficiency with IT tools like Microsoft Office or Google Suite is required, and experience with accounting systems or case management tools is a bonus. Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.

Location: Remote - US Please note that all communications regarding this position will be sent exclusively from an email address ending in @planetscale.com Any correspondence relating to this role will only originate from this domain. PlanetScale is growing rapidly and reinventing the database space. Our database platform offers developers the fastest and most reliable Postgres and Vitess/MySQL databases, enabling businesses to efficiently handle data and workloads of all sizes. PlanetScale is backed with over $100M in venture financing from top-tier VCs including a16z, Kleiner Perkins, SignalFire, and Insight Venture Partners. And we serve some of the most innovative companies in the world such as Block, Anysphere (Cursor), MyFitnessPal, Etsy, Kick, and thousands more. Our customers entrust us with what is often their most precious digital asset, their data, so the stakes couldn’t be higher. We’re look for a Program Manager to oversee the FedRAMP certification process, as well as ongoing management and evolution of our existing compliance commitments, including SOC 1, SOC 2, and PCI DSS compliance. PlanetScale’s security and compliance team is responsible for our corporate information security program, with a goal to reduce risk across our systems, and to establish trust in our product offerings, features, and cloud services. Our work is focused on both our internal employees and our external customers and partners. What You’ll Do Take primary responsibility for overseeing PlanetScale’s FedRAMP readiness and ATO process from start to finish Act as the main compliance point of contact for all audits/assessments (i.e. SOC 1 & 2, PCI, FedRAMP) including audit plan preparation, review of documentation and evidence, evaluation of procedures, and external walkthroughs Establish, track, and report on key performance indicators and maturity metrics related to audit and compliance programs Work collaboratively across many internal teams (IT, Engineering, Legal, and People) to identify, manage, and implement solutions related to privacy, data protection risks, and compliance requirements to help meet our customer’s high expectations for data protection and privacy Leverage knowledge of industry standards and best practices to assess the current state of security and compliance risks, identify areas of exposure, and continuously address the gaps by proposing and implementing remediating controls What We’re Looking For 5+ years of experience contributing to and/or managing audits for a company in the technology sector, including demonstrable experience and subject matter expertise in FedRAMP. Experience with SOC 2 and the PCI Data Security Standard, either as a contributor or control owner. Excellent interpersonal, verbal, and written communication skills with the ability to communicate compliance and privacy related concepts to a broad range of technical and non-technical stakeholders Comfort and experience in working in a remote-first organizational, oftentimes asynchronously across many teams and timezones Demonstrated success and comfort working with external auditors, outside consultants, and legal affairs Experience contributing to and/or managing companywide risk assessments Experience and knowledge of cloud service providers and how to interact with them (AWS, Azure, GCP) What else will help you be successful Experience working with databases, developer tools, infrastructure, or other technical products Certified Information Systems Security Professional (CISSP) preferred (CISA, or CISM) Working knowledge of SQL, preferably with experience in MySQL and/or PostgreSQL About You You are highly organized and able to operate in a startup environment, comfortable with ambiguous or changing situations. You thrive in an environment of cross-department collaboration and feel comfortable working without organizational silos or barriers. You have a passion to lead programs that directly impact and enable our organization to drive higher levels of success. You understand that security and compliance programs are revenue generators and directly influence our ability to sell to and maintain our most demanding customers. You are comfortable challenging the status quo while staying laser-focused on the task at hand: keeping PlanetScale secure and earning trust with our customers. Why PlanetScale We’re redefining how high-growth companies manage data at scale — and we work with some of the most exciting brands in gaming, consumer tech, and B2B SaaS. As a Customer Support Engineer, you’ll be on the front lines helping developers and businesses solve real production problems, while also shaping the product, documentation, and support systems that make PlanetScale better for every customer. PlanetScale is a profitable company with a philosophy centered around building small teams of p99 individuals and is recognized as one of the fastest growing companies in America. At PlanetScale we believe in supporting people to do their best work and thrive no matter the location. Our mission is to build a diverse, equitable, and inclusive company. We strive to build an inclusive environment where all people feel that they are equally respected and valued, whether they are a candidate or an employee. We welcome applicants of any educational background, gender identity and expression, sexual orientation, religion, ethnicity, age, citizenship, socioeconomic status, disability, pregnancy status, and veteran status. If you have a disability, please let us know if there’s any way we can make the interview process better for you; we’re happy to accommodate! Total Compensation and Pay Transparency An employee's total compensation consists of base salary + variable comp where appropriate + benefits + equity. A member of our Talent Acquisition team will be happy to answer any further questions when we engage with you to begin the interview process. Base salary range: $175,000 - $200,000 USD