Вакансии

Role Overview: As a Lead Customer Success Manager, you will own the post-sales strategic relationship, retention, and value realization across highest-stakes enterprise accounts. You will operate with high autonomy, driving customer outcomes while partnering with Sales to uncover and capitalize on strategic growth opportunities. You will serve as the trusted advisor and strategic lead for your portfolio, orchestrating technical and commercial counterparts including Forward-Deployed Engineers (FDEs), Account Executives, and Product leaders. You will bridge complex technical deployments with executive-level business goals to ensure customers realize maximum value and expand their footprint. Key Responsibilities: — Drive Strategic Account Value & Retention: accountable for net retention, customer health, and long-term strategic alignment across complex enterprise accounts. — Partner with Sales for Account Growth: collaborate with Account Executives/Strategic Account Managers to identify expansion vectors, co-develop account plans, and position new capabilities supporting customer's technical roadmap. — Integrate with Technical Counterparts: work closely with Forward-Deployed Engineers and technical leads to align technical delivery with business outcomes, remove friction, and accelerate time-to-value. — Operate as an Independent Bar-Raiser: build scalable Customer Success playbooks, elevate executive engagement standards, and operate with extreme ownership without step-by-step guidance. — Cultivate C-Suite & Technical Sponsorship: build multi-threaded relationships across business and technology functions (CIO, CISO, CTO, VPs of Engineering, Product Leads) to ensure alignment with corporate initiatives. — Drive Business Outcomes & QBRs: lead executive business reviews demonstrating clear ROI and anchoring accounts for long-term growth. Qualifications & Requirements: — 10+ years in Enterprise Customer Success, Account Management, or Technical Account Management handling high-ARR, complex enterprise platforms. — Proven commercial acumen and growth mindset with history of partnering with Sales to identify, nurture, and close upsells, expansions, and renewals in complex environments. — Deep experience collaborating with Forward-Deployed Engineers, Solutions Architects, and product delivery teams to translate technical achievements into commercial value. — Self-motivated leader excelling in ambiguous, fast-paced environments with full accountability for account outcomes. — Outstanding communication and presentation skills with experience advising C-level executives on technology strategy and operational efficiency. Nice-to-Haves: — Domain knowledge in High Tech (cloud native, hardware/software OEMs, AI/ML platforms) and understanding of engineering-led enterprise operations and scaling. What Success Looks Like in Year 1: — Month 3: fully onboarded, account health assessments completed, alignment with Sales AEs and FDE teams established. — Month 6: value-realization frameworks and executive cadence active, expansion pipelines co-developed with Sales. — Month 12: high Net Retention Rate achieved, demonstrable business outcomes delivered, elevated Customer Success playbooks established as standard practice. Applicants must be authorized to work in the U.S.; no visa sponsorship available.

190 000 – 220 000 $

Our Mission At UCM Practice Growth Systems, we're a team on a mission. Dedicated to the glory of God, we aim to bring hope and healing to sick and suffering people through our partnership with upper cervical chiropractors. Your Role in Our Mission We are looking for a passionate, energetic, people-oriented person to serve as a patient booking specialist (New Patient Appointment Conversion Specialist). Performance Bonuses for Booked Appointments Breakdown Monthly Conversion Bonus*: 50-54% = $100 55–59% = $200 60–64% = $400 65–69% = $700 70%+ = $1,000 PLUS $5 per booked appointment *Show rate must remain above 75% to qualify for bonuses. The mission of the Patient Booking Specialist is to convert inbound leads into scheduled appointments in the client’s calendar quickly, consistently, and at a high conversion rate, ensuring every lead is fully pursued and every client has the maximum opportunity to help more patients. Team Member Success in the Patient Booking Specialist role is defined by consistently converting 60–70% of assigned leads into scheduled appointments placed directly into client calendars while responding rapidly, executing disciplined follow-up, and maintaining a show rate above 75%. A successful specialist fully owns their assigned clients’ booking performance, manages their workload efficiently as capacity grows, and reliably produces a high volume of quality booked appointments that directly improve client results, retention, and trust in the UCM system. If you love connecting with people who are sick and suffering and helping them find hope and healing—this role may be perfect for you. Who We Are Looking For - High energy personality (energetic, relational, outgoing, warm) - Hungry, driven, and eager to grow within a results-oriented & impactful team - Colombia-based preferably in the Central or Eastern time zone - Experience in sales, appointment setting, & lead conversion - Positive experience with Chiropractic (UC experience is a strong plus) - Strong English communication skills, reliability, and ability to represent our brand professionally Key Responsibilities - Respond to new patient inquiries quickly by phone, text, and email through our GHL CRM, ensuring every lead is contacted promptly and professionally. - Convert inbound leads into scheduled appointments directly in the client’s calendar using a proven communication process and structured follow-up system. - Execute disciplined follow-up, including multiple call attempts and text outreach, to ensure every lead is fully pursued. - Maintain accurate records in the CRM, including call outcomes, notes, and lead status, so every lead is properly tracked. - Provide weekly performance updates summarizing leads received, appointments booked, and follow-up progress for assigned clients. - Manage multiple client accounts simultaneously while maintaining strong performance, attention to detail, and responsiveness. - Follow established scripts, systems, and best practices while continuously improving communication and booking effectiveness. - Take full ownership of booking performance for assigned clients, helping them maximize the number of patients they are able to serve. - Bring energy, enthusiasm, and relational strength to every interaction Compensation & Benefits - $18,000 base annual starting salary - Performance bonus on all booked appointments ($5/Booked Appointment) + $100-$1000/month bonus if conversion is over 50% - Upper Cervical Chiropractic Care 100% reimbursed after 90 days of employment - Major Medical Policy Health Insurance. We pay 50% of a Major Medical Policy Monthly Premiums after 90 days of employment. - Various Professional & Personal Development Training Opportunities immediately available - Paid time off after a 90-day probationary period - Complimentary Attendance in Financial Peace University after 90 days of employment - Monthly MRR Performance Bonuses after 365 Days of Employment - Opportunities for advancement in leadership and management - Work within a Christ-centered, mission-driven organization Hours: Full-time, remote Pay: $1500/mo USD + $5 per booked appointment + up to $1000/month bonus Job Type: Full-time Expected hours: 40 per week (10 AM to 7 PM Eastern Time) Language: English (Required)

Role Overview ITI Digital is seeking a Client Success Manager to serve as the primary relationship manager for a diverse portfolio of clients across their DXP platform and managed destination websites. The portfolio includes Destination Management Organizations (DMOs), regional tourism boards, Chambers of Commerce, parks & recreation departments, government agencies, and economic development organizations. A background working with or for these types of organizations is central to this role. This is an active, day-to-day account management position. The Client Success Manager personally conducts onboarding calls, manages ongoing client engagements, monitors product adoption, and leads the renewal process. The role owns a defined core book of accounts directly and provides day-to-day direction to a small team of Client Success Specialists across the team's combined account portfolio. The role also contributes to process refinement and serves as an internal representative of client needs in product and strategy discussions. This is a hands-on, collaborative role rather than a removed management position. Preferred Background The ideal candidate brings direct familiarity with the organizations ITI Digital serves, along with an understanding of the digital tools that support them. Relevant experience may include: — Experience within a Destination Management or Marketing Organization (DMO), government agency, or economic development organization in a marketing, digital, or partnership capacity — Experience selling marketing services, digital platforms, or SaaS solutions to destinations, tourism boards, parks & recreation departments, government agencies, or economic development organizations from an agency or vendor perspective — Familiarity with co-op programs, visitor guide campaigns, itinerary tools, virtual visitor centers, or digital engagement platforms used by public-sector or destination marketing organizations — Understanding of the operational environment of public-sector and quasi-public organizations, including board reporting cycles, grant-funded budgets, fiscal year planning, and multi-stakeholder decision-making processes — Ability to translate understanding of these organizations into thoughtful, consultative account management Key Responsibilities 1. Sales-to-CS Handoff & CRM Stewardship — Maintain CRM company and deal records up-to-date with client information; flag gaps and align with Sales as needed — Manage client management platform configuration, including lifecycle stages, health scores, and onboarding playbooks — Lead periodic reviews of client management platform database to ensure accuracy, clean segmentation, and up-to-date client records — Serve as primary CS point of contact for platform questions, configuration updates, and vendor best practices 2. New Client Onboarding Ownership — Conduct welcome calls and kickoff meetings, establishing meaningful rapport with clients — Clarify package scope, delivery timelines, and client-side resource commitments — Coordinate with Implementation and Technical Support specialists to track milestone completion; escalate blockers proactively — Provide product demonstrations tailored to client use cases — Deliver formal end-of-onboarding notification and satisfaction survey; document lessons learned for playbook improvement 3. Subscription Engagement & Product Adoption Strategy & Support — Maintain direct ownership of an assigned core book spanning DMOs, government agencies, Parks & Recreation departments, and economic development organizations — Conduct regular check-in cadences calibrated to client tier and account health — Connect product features to client outcomes including visitor center engagement metrics, grant reporting requirements, economic development KPIs, and co-op partner ROI — Identify expansion opportunities within existing accounts and hand off to Sales — Identify accounts showing signs of declining usage or key contact changes and respond with education or outreach — Share relevant case studies, benchmark data, and best practices — Serve as internal advocate for clients during product development discussions 4. Client Health Monitoring & Risk Management — Maintain health scores using usage data, survey results, support ticket patterns, and relationship signals — Conduct structured health-check conversations at defined intervals — Deploy satisfaction survey campaigns at key subscription milestones; analyze results and close feedback loop — Classify at-risk accounts on early indicators and maintain documented save plans — Log client-reported technical issues and escalate for triage and engineering assignment — Escalate at-risk accounts to leadership with situation summary and recommended course of action 5. Renewal Management — Maintain current, accurate renewal pipeline with visibility into contract end dates — Initiate renewal conversations well in advance; identify and address concerns early — Apply approved concession parameters for renewal negotiations; escalate offers outside boundaries — Prepare renewal contracts; track signature status and follow up — Escalate contract, pricing, or invoicing concerns to leadership with full account context 6. Team Collaboration, Coaching & Continuous Improvement — Provide day-to-day direction and support to Client Success Specialists — Serve as resource for Specialists in complex client situations — Partner with Implementation, Technical Support, and internal teams to resolve client issues — Contribute to development and refinement of onboarding and adoption playbooks — Contribute sector knowledge to internal conversations regarding product roadmap, marketing, and sales positioning — Uphold consistent standards in client communication, documentation, and CRM data management Ideal Candidate Profile — Dependable, consistently reliable in following through on commitments — Collaborative, willing to share knowledge and provide informal guidance — Consultative, approaches client relationships with careful listening and thoughtful problem-solving — Sector-fluent, familiar with operational and planning cycles of DMOs, government agencies, and economic development organizations — Tech-curious, interested in SaaS and digital platforms — Detail-oriented, attentive to accuracy and thoroughness in CRM management, milestone tracking, and contract administration — Adaptable, comfortable navigating shifting priorities — Autonomous, able to exercise sound independent judgment — Composed under pressure, maintains professionalism in fast-paced environment Position Details — Location: Fully remote — US Eastern Time Zone (8 AM – 5 PM ET). Candidates in US Eastern or Central Time Zone preferred — Work Schedule: Full-time exempt, standard hours 8:00 am–5:00 pm EST, minimum 40 hours per week — Employment Type: Contract-to-hire 1099 with 90-day evaluation, converts to Full-Time W2 with benefits — Compensation: Commensurate with experience — Reports To: VP, Digital Strategy — Platform Communication/Systems: Slack, Zoom, Google Meet, CRM/project management tools such as Vitally CS, HubSpot, Asana, JIRA, Freshdesk

About the Role We are looking for a smart, technically curious, and customer-focused Smart Office Support Engineer to help maintain and support our modern workplace technologies. This role combines traditional IT support with smart office systems, including access control, video conferencing, and security technologies. You do not need a long list of certifications or years of experience. We value intelligence, problem-solving ability, willingness to learn, and excellent customer service skills above all else. Responsibilities: End-User IT Support · Provision, configure, and deploy laptops and workstations for employees. · Support users with hardware, software, and connectivity issues. · Install and maintain operating systems, applications, and security updates. · Troubleshoot Microsoft Windows and productivity tools. · Provide onsite and remote support to employees. Smart Office Systems · Support and troubleshoot CCTV, Face Recognition and Access Control systems, Video Conferencing solutions · Routine morning systems checkup · Coordinate with vendors, service providers, our own expert team when necessary. Documentation · Maintain accurate documentation of systems, procedures, and support activities Required Skills & Qualities · Genuine interest in technology and learning new systems. · Good communication skills and professional customer service attitude. · Ability to explain technical concepts to non-technical users. · English proficiency, Russian- and Greek- abilities would be nice · Driving license and own car for extra mobility when needed Technical Requirements Experience with some of the following is desirable: · Microsoft Windows administration. · Active Directory user management. · Laptop and desktop hardware support. · Basic networking concepts (IP addressing, DNS, DHCP, Wi-Fi). · Video conferencing platforms and meeting room systems. · Access control, Face ID, or CCTV systems. · Mobile device support. Nice to Have · Ability to diagnose issues methodically rather than relying solely on documentation. · Experience supporting users in a corporate environment. · Exposure to enterprise IT systems. · Experience with ticketing systems. · Knowledge of cybersecurity best practices. We offer · Competitive salary · Professional and international working environment · Opportunity for professional growth and development · Best office in Paphos · 21 days of paid annual leave · 40 working hours of paid sick leave per year · Public holidays in accordance with the Cyprus Public Holiday calendar

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As a Consultant in our Global Medical Consulting practice, you will help customers bring treatments to patients faster by transforming how they work with Technology, Data, and AI. You will focus on reshaping operating models, driving organizational change, and measuring tangible business value. You will have the opportunity to drive operational excellence in our Vault Medical suite – from shaping the medical content operating model to supporting broader Medical Affairs initiatives involving key offerings like Link and CRM. In this role, you will collaborate closely with internal teams across Sales, Product, Strategy, and Marketing to help our medical customers get the most out of Vault Medical, optimizing their processes so they can work more efficiently.

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Задачи: — Проектирование архитектуры хранилищ данных; — Сопровождение существующих кластеров ClickHouse; — Ревью и оптимизация SQL-запросов и схем данных совместно с разработчиками; — Конфигурирование и оптимизация инстансов ClickHouse; — Настройка и оптимизация процессов репликации и шардинга, конфигурация Zookeeper; — Разбор и устранение сложных инцидентов, включая расследование деградации и потерь данных. Требования: — Опыт работы с Linux; — Глубокие знания устройства и принципов работы ClickHouse (движки, индексы, репликация, шардинг, best practics); — Уверенное владение Bash и SQL; — Опыт работы с системами мониторинга. Будет плюсом: — Базовые навыки программирования на Python (решение рутинных задач); — Опыт работы с системами управления конфигурацией, такими как Ansible, Puppet или SaltStack; — Продвинутое знание и опыт работы с реляционными СУБД: MySQL и/или PostgreSQL. Условия: Официальное оформление, медицинская страховка, рабочая виза, компенсация английского, и многое другое подробнее в лс.

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Typeform is a form builder helping over 150,000 businesses collect data with forms, surveys, and quizzes. The company is fully remote and hires candidates based in the UK, Ireland, Germany, Portugal, or The Netherlands. Product Operations is central to how Product and R&D teams work, creating systems and practices to focus on solving the right problems and delivering products. AI is increasingly important, with teams experimenting with tools like Glean and Claude, automations, agents, and AI usage throughout product development. The role of AI Product Operations Lead involves building and operating internal AI Operations capability for R&D. It requires turning ambiguous opportunities into reliable solutions by identifying high-value AI problems, understanding workflows, designing solutions, building or coordinating delivery, and being accountable for performance after launch. Responsibilities include: — Building and improving a backlog of AI opportunities across R&D, prioritizing impactful AI jobs. — Taking ambiguous problems from discovery to delivery: understanding users and workflows, exploring options, designing systems, implementing, testing, documenting, launching, measuring, and improving. — Designing simple AI-native solutions fitting naturally into workflows, deciding when prompts, automations, integrations, agents, databases, or custom apps are appropriate. — Helping R&D get value from enterprise AI tools like Glean and Claude, partnering with IT and InfoSec on access, configuration, connectors, enablement, and support. — Owning the lifecycle of AI systems including automations, skills, agents, and internal web apps. — Establishing evaluation, testing, reliability, observability, security, and maintenance practices, improving systems over time. — Partnering across R&D to uncover needs, unblock delivery, clarify ownership, and involve experts. — Running and evolving R&D AI governance and enablement practices, providing leaders visibility into work, risks, adoption, and outcomes. — Participating in broader AI governance efforts as an R&D contributor. — Working with Finance and partners to improve visibility into AI tool usage, spend, and value to inform investments. — Exploring and supporting autonomous agents to improve planning, discovery, design, build, evaluation, and management across product development. Requirements: — Strong practical experience applying AI to real-world problems, building usable solutions. — Proven track record taking ambiguous problems from discovery through implementation, testing, adoption, and improvement. — Excellent systems thinking to understand people, processes, tools, data flows, integrations, permissions, and constraints, making trade-offs. — Strong user and workflow discovery skills to understand real jobs and simplify solutions. — Hands-on technical fluency building, modifying, troubleshooting internal workflows, automations, agents, or apps. — Practical experience with modern development tools like GitHub, repositories, pull requests, application hosting, deployment, logging, and troubleshooting. — Ability to manage work independently: prioritizing backlog, handling dependencies and risks, documenting decisions, communicating with stakeholders. — Strong approach to evaluation and reliability, defining "good", testing, collecting feedback, and improving live systems. — Ability to work effectively across technical and non-technical teams, asking questions, challenging assumptions, seeking expert input, and progressing without close supervision. — Good judgment on responsible AI, security, access, governance, and knowing when to involve partners. The role reports to VP of Product Operations and collaborates with Product, Engineering, Design, Research, Data Science, IT, InfoSec, and AI practitioners across Typeform.

Требования: – Отличный визуальный вкус и сильная насмотренность – Brand design и айдентика – Рекламные креативы и соцсети – Презентации и коммерческие предложения – Оформление кейсов – Figma + современные AI/design-инструменты – Умение самостоятельно предлагать визуальные решения – Использование world practice — обязательно Условия: – Интересные проекты – Современная команда – Возможность быстрого роста – Работа в современном офисе в Алматы

250 000 – 350 000 ₸

Responsibilities: — Develop high-quality features and improvements in React and TypeScript, focusing on maintainability and readability. — Own features end-to-end across the UI, BFF, and async jobs, integrating with Java backend services. — Integrate UI with backend services, consuming and shaping their APIs. — Participate in design discussions and contribute to UI architecture, state boundaries, and API contracts. — Build and maintain BFF endpoints using Node.js and Fastify for UI-specific data shaping. — Design async flows for long-running analyses using BullMQ, ensuring retry-safe, idempotent jobs with clear UI status. — Optimize data-heavy reporting views with virtualization, pagination, and backend aggregation. — Use AI-assisted development tools (e.g., Claude CLI / Claude Code) efficiently, applying good judgment. — Evaluate trade-offs considering simplicity, cost, stability, and performance. — Collaborate with the team to break down work, estimate tasks, and deliver incrementally. — Work closely with backend, product, and data teams for smooth feature integration. — Engage actively in code reviews to maintain high-quality standards. — Keep up with industry trends and suggest practical improvements. Qualifications: — 7+ years of hands-on frontend development experience with strong React and TypeScript skills. — Experience owning frontend features end-to-end in production with clear separation of concerns and safe typing across API boundaries. — Solid understanding of frontend performance and scalability including re-render costs, virtualization, pagination, and progressive loading. — Comfortable working across frontend/backend boundaries, integrating with backend services and designing API contracts. — Proficient with AI-assisted development tools, able to decompose complex tasks, supervise workflows, review generated code critically, and ensure correctness, security, testing, and maintainability. — Experience with Vite (build configuration, code-splitting, developer experience) is a plus. — Experience with SQL and NoSQL databases. What we offer: — Referral Program to help grow the team. — Premium IT Equipment such as MacBook Pro or hardware of choice. — Excellent work-life balance with flexible hours and full remote possible. — Competitive compensation and benefits package. — Opportunity to work alongside top experts worldwide contributing to the Java ecosystem.

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Задачи: - Проектирование и разработка высоконагруженных микросервисных систем с нуля (архитектура, выбор стека, декомпозиция). - Развитие существующего функционала: рефакторинг, оптимизация узких мест, миграция данных. - Интеграция и контрактное взаимодействие: разработка и документирование API (REST/AsyncAPI/gRPC), обеспечение бесшовного взаимодействия между десятками сервисов. - Code Review и менторство: повышение качества кода в команде, внедрение best practices. - Работа с инфраструктурой: участие в настройке CI/CD, оптимизация Docker-образов, взаимодействие с оркестрацией (Kubernetes/Swarm). Требования: - Опыт коммерческой разработки на Python от 4 лет (в идеале от 5 лет), участие в полном жизненном цикле крупных проектов. - Глубокое понимание асинхронности: работа event loop, конкурентность, параллелизм, специфика GIL. - Уверенное знание FastAPI, асинхронного SQLAlchemy, Pydantic. - Экспертный уровень работы с СУБД: написание и оптимизация сложных запросов (EXPLAIN, индексы, партиционирование), проектирование схем данных с учетом нагрузок. - Опыт построения Event-Driven Architecture поверх RabbitMQ или Kafka, понимание гарантий доставки (at-least-once, exactly-once), работа с DLQ. - Инфраструктурный кругозор: уверенная работа с Linux (bash, сеть, процессы), опыт контейнеризации (Docker). - Архитектурное мышление: понимание SOLID, паттернов микросервисной архитектуры (API Gateway, Circuit Breaker, Saga), умение аргументировать технологический выбор. Будет плюсом: - Опыт в финтехе или высоконагруженных проектах. - Навыки настройки мониторинга и логирования (Prometheus, Grafana, ELK). Условия: - Оформление по договору ГПХ или ИП (РФ) с компенсацией налога. - Оплачиваемые отпуска и больничные. - Горизонтальная культура управления и отсутствие микроменеджмента. - В процессе отбора предусмотрено небольшое неоплачиваемое тестовое задание.

180 000 – 300 000 ₽

Задачи: — Аналитика и контроль выполнения плановых показателей вертикали, принятие корректирующих мер при необходимости. — Посткампейн аналитика и прозрачная демонстрация результата. — Формирование и реализация гипотез по точкам потенциального роста вертикали внутри маркетинга и на стыке с продуктом. — Медиапланирование: планирование каналов, контроль исполнения. — Разработка, управление, контроль реализации маркетинговых инициатив. — Управление, постановка задач и координация работы внутри команды и между отделами. — Разработка новых офферов для вертикали. — Сбор и анализ данных по рынку, конкурентам, поиск лучших практик (best practices). — Автоматизация маркетинговых процессов и аналитических отчётов. — Подготовка презентаций для внутренних и внешних стейкхолдеров. — Курирование маркетинговых исследований, контроль создания креативов и коммуникаций. — Взаимодействие с подрядными организациями, полный контроль качества и сроков их работы. — Функциональное руководство проектами и командой. Требования: — Успешный опыт медиапланирования и работы с digital-продуктами на всех этапах. — Глубокое понимание всех digital-каналов продвижения. — Опыт результативного взаимодействия с подрядчиками и контроля их работ. — Уверенная работа с маркетинговой аналитикой, глубокое понимание ключевых метрик. — Наличие менеджерских навыков, опыт функционального руководства людьми и проектами. Условия: — Официальное оформление по ТК РФ, стабильные выплаты, оплату больничного и отпуска. — Бесплатный доступ к сервису телемедицины. — Корпоративное медицинское решение со стоматологией и психологами. — Английский с корпоративным преподавателем и скидки на изучение языков в Skyeng. — Доступ к СберУниверситету. — Льготные условия ипотечного кредитования от Сбер. — Оплата профильного обучения и конференций. — Медицинская программа со стоматологией и психологами. — План развития каждому. — Компенсация обучения английскому языку и возможность роста в компании. — Компенсация абонемента в спортзал, внутренние спортивные группы, скидки в Worldclass, Xfit. Место работы: Москва, Технопарк, проспект Андропова, 10.

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Azumo is looking for a highly motivated Python Engineer to develop and enhance high performing and scalable software infrastructures in AI, NLP and data intensive software environments. This position will give you the opportunity to collaborate with a growing team and bright engineering minds in AI computing. You will enjoy the role if you love designing and developing scalable, high performant backend infrastructure using Python, React + Django / Flask / Eve / FastAPI open-source frameworks and connecting applications to modern cloud-based technologies. Responsibilities: — Design, develop and test server features and robust APIs — Integrate existing applications with third party systems — Evaluate multiple approaches and technologies to solving a problem Requirements: — BS or Master’s degree in Computer Science, related degree, or equivalent experience — 5+ years experience with backend development, Python Django / Flask / Eve / FastAPI — Deep expertise with Linux and hosted cloud environments (Heroku, AWS, App Engine or other) — Practical experience with open source technologies, including SQL and NoSQL DBs — Experience integrating solutions with 3rd party APIs (RESTful, OAuth, JSON) — Self-driven and motivated, with a strong work ethic and a passion for problem solving Preferred Qualifications: — Love for coding and willingness to be agile — Hacker spirit within a collaborative team Benefits: — The Python Engineer will be based remotely — Compensation commensurate with experience and candidate potential — 10 PTO — Training Udemy free — English Lessons — Mentored career development — U.S. Holidays — Profit Sharing — $US Remuneration

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Задачи: — Ability to build libraries and frameworks of reusable efficient code. — Competence in designing and implementing low-latency, stable and performing applications. — Capacity to effectively collaborate with other team members and stakeholders remotely. — Ability to implement data protection systems. — Competence in data storage solutions. Требования: — 5+ years of experience building products with Python and Django. — High proficiency in SQL with experience using databases like PostgreSQL. — Experience scaling cloud infrastructures with Docker or Kubernetes is a plus. — Experience managing cloud infrastructures, specifically AWS or GCP. — You follow the best practices and conventions. — Relevant experience in CI/CD and related tools. — Ability to work with minimal supervision. — Intermediate-advanced English level. — You can communicate well with both technical and non-technical clients. — Time zone: CET (+/- 3 hours). We are unable to consider applications from candidates in other time zones. Условия: — Get paid, not played: on-time monthly payments with flexible withdrawal options. — Predictable project hours: consistent 8-hour working days with clients. — Flex days: up to 24 flex days off per year without losing pay, for full-time positions found through Proxify. — Career-accelerating positions at cutting-edge companies. — Hand-picked opportunities just for you. — One seamless process, multiple opportunities. — Compensation: same pay every month with positions landed through Proxify.

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Algolia is a market leader in AI Search, serving over 18,000 businesses and processing over 30 billion search requests weekly. The company raised $150 million in Series D funding in 2021, reaching a valuation of $2.25 billion. The Customer Success Engineer role involves ensuring customers successfully adopt, implement, and scale Algolia's search and discovery platform. Responsibilities include delivering technical onboarding, solution design, best-practice guidance, and hands-on implementation support. The role requires partnering with customers to design scalable solutions, supporting Professional and Expert Foundation offerings, acting as a Technical Owner for assigned accounts, and ensuring smooth delivery through communication, documentation, and stakeholder alignment. Key tasks include consulting customers, delivering technical workshops, advising on search implementation and optimization, collaborating with Customer Success Managers, escalating issues as needed, partnering with Product and Engineering teams, reporting case status, identifying and resolving technical risks, and optimizing customer environments. Requirements: — 4+ years in a customer-facing technical role (CSE, SE, SA, consultant), preferably in SaaS — Functional knowledge of at least one programming language: JavaScript, Java, PHP, C#, Objective-C, Swift, Ruby, Python — Experience with REST API, database management, and web development technologies — Experience delivering technical workshops (training, knowledge transfer, implementation, code review) — Lifelong learning and growth mindset — Ability to explain complex technical concepts to broad audiences — Proficiency in communicating technical issues to technical and non-technical audiences via phone and email — Excellent time management, task prioritization, and situational urgency evaluation — Occasional travel to customer locations may be required Nice to have: — Experience implementing or optimizing search & discovery experiences — Experience designing and developing generative AI and agentic applications — Experience in high-growth SaaS environments — Familiarity with iOS & Android platforms — Experience supporting open-source projects and GitHub communities — Experience with Shopify, Magento, and Salesforce Algolia offers a flexible workplace strategy with options for fully remote or hybrid-remote work. The company values grit, trust, candor, care, and humility. Algolia is committed to diversity, inclusion, and creating a respectful workplace. Candidates are advised to apply only through the official careers page and be cautious of recruitment scams.

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We are looking for an experienced CLO / Head of Legal to take ownership of the legal function within an international iGaming business operating across multiple markets. This is a business-oriented leadership role covering licensing, corporate matters, contracts, compliance, data protection, and legal risk management. The Head of Legal will work directly with senior management and help turn regulatory requirements and legal risks into practical solutions that support business growth. Key Requirements: - 5+ years of hands-on legal practice in the iGaming sector, whether within an operator, platform provider, or industry-focused law firm; at least 2 years should include responsibility for leading the legal function or working independently as the sole in-house lawyer - Practical exposure to the regulatory side of online gambling, with a clear understanding of operator obligations and licensing frameworks such as Curaçao, Malta, Anjouan, or comparable jurisdictions - Strong knowledge of the commercial and legal specifics of iGaming, including contractual relationships with gaming and payment providers and the regulatory implications associated with bonus mechanics - Languages proficiency: C1+ English for independent work in an international legal environment, including negotiations, contract drafting and correspondence; fluent/native Russian for effective communication with the team, key stakeholders and management. What's in it for you: - A senior-level role with the opportunity to influence decisions around new markets, products, and the broader business strategy - Freedom to build the Legal function around your own approach, defining its structure, internal processes, and future team setup - Flexible working arrangements with a choice between remote and hybrid formats, plus relocation assistance where needed - Resources to engage external legal expertise when required, alongside support for continuous professional development through training, certifications, and industry events

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Mission of the role To ensure the accurate, timely, and compliant processing of payroll for multiple UK clients. The UK Payroll Executive will be responsible for managing payroll data, processing payroll transactions, supporting workplace pension auto-enrolment, responding to client queries, and ensuring all payroll activities are completed in line with UK labour laws, HMRC requirements, tax regulations, and agreed client timelines. The role requires strong attention to detail, client service, ownership, and the ability to manage multiple payrolls and deadlines efficiently while continuously looking for ways to improve workflows through technology, AI, and automation. Key outcomes In the first 6–12 months Outcome 1: UK Payroll Knowledge & Process Proficiency Develop a strong foundational understanding of UK payroll regulations and processes and confidently apply the appropriate rules when preparing and processing client payrolls. Become fully familiar with Sleek's internal payroll platforms and processes, including HMRC submissions such as RTI, FPS and EPS, workplace pension submissions, and year-end reporting requirements including P60s and P11Ds by the third month. Outcome 2: Accurate & Compliant Payroll Processing Process assigned client payrolls accurately and within agreed timelines, ensuring all payroll data is complete and correctly validated before submission. Ensure 100% compliance with agreed payroll and statutory deadlines, including payroll runs, pension auto-enrolment submissions, and applicable HMRC requirements. Identify discrepancies or potential issues early, take ownership of resolving them, and maintain high standards of confidentiality and data accuracy. Outcome 3: Client Service & Responsiveness Maintain a high level of client satisfaction by providing prompt, accurate, and professional responses to payroll-related queries. Consistently achieve a CSAT target of at least 97% month-on-month while ensuring that client queries and emails are responded to within the agreed communication SLA, with no non-reply tickets or emails left unresolved at the end of the working day. Build trusted relationships with clients by providing clear updates, proactively following up on outstanding information, and handling difficult conversations positively when required. Outcome 4: Team Collaboration & Process Improvement Work effectively with the UK Payroll team and other internal departments to ensure smooth payroll operations and timely resolution of client or processing issues. Contribute to improving payroll processes and operational efficiency by identifying opportunities to use AI, automation, payroll technology, and improved workflows to reduce manual work, improve accuracy, and increase turnaround times. Must-have experience Minimum 1–2 years of hands-on UK payroll processing experience. Experience working in a bureau, outsourced payroll environment, or shared services centre is preferred. Experience managing multiple client payroll accounts is an advantage. Working knowledge of UK payroll processes, HMRC requirements, tax regulations, and workplace pension processes. Experience with payroll software such as BrightPay, Xero Payroll, or similar is an advantage. Strong attention to detail and experience working with sensitive and confidential financial information. Proven ability to manage multiple priorities and meet strict deadlines. Strong written and verbal English communication skills. Comfortable working with data and payroll-related reporting and metrics. Practical experience or strong interest in using AI tools, automation, and IT applications to improve daily workflows. Must-have attributes Ownership & Accountability: Takes full responsibility for assigned payrolls and client accounts, follows through on tasks without constant supervision, and proactively resolves issues or roadblocks. Humility: Open to feedback, willing to learn, and comfortable acknowledging knowledge gaps and seeking support when required. Structured Thinking: Able to organise multiple client payrolls, deadlines, queries, and tasks in a clear and logical manner, while using sound judgement to prioritise competing requirements. Data Driven & Attention to Detail: Comfortable working with numbers and payroll data, with a strong focus on accuracy. Able to identify discrepancies, missing information, or inconsistencies before they impact payroll processing or clients. Can Have Tough Conversations in a Positive Way: Able to communicate clearly and professionally when dealing with sensitive payroll issues, missing information, delays, or difficult client situations while maintaining a constructive client relationship. AI & Tech Savvy: Energetic about adopting new software, AI tools, automation, and technology to make payroll processes more efficient and effective. The interview process The successful candidate will participate in the following interview stages. We anticipate the process to last no more than 3 weeks from start to finish. TA Screen / One-way Video Interview: Shortlisted candidates will be invited to complete a one-way video interview to assess spoken and written communication, relevant UK payroll experience, motivation, and initial background. Technical Round: A 30-minute interview and practical assessment with the Hiring Team to assess UK payroll knowledge, payroll processing experience, attention to detail, ability to work with payroll data, and understanding of UK payroll processes and deadlines. Soft Skills Round: A 30-minute chat with a member of the leadership team to evaluate real-world work scenarios against our core behavioural values, including ownership, humility, structured thinking, communication, and ability to handle challenging situations. Reference Verification: Prior to final offer confirmation, we will conduct one professional reference check with your recent direct manager or supervisor. To keep the process moving smoothly, this step may be initiated during the final interview stages. Requirement for background screening Please be aware that Sleek is a regulated entity and as such is required to perform different levels of background checks on staff depending on their role. This may include using external vendors to verify: Your education Any criminal history Any political exposure Any bankruptcy or adverse credit history We will ask for your consent before conducting these checks. Depending on your role at Sleek, an adverse result on one of these checks may prohibit you from passing probation. Some other great things about working at Sleek Humility and kindness: Humility is a core attribute we hire for, which means we have a culture of not taking ourselves too seriously and being able to laugh. Kindness is also incredibly important. We are committed to creating and nurturing a diverse and inclusive environment. Flexibility: You’ll be able to work remotely. If you need to start early or start late to cater to your family or other needs, we don’t mind, so long as you get your work done and proactively communicate. You can also work fully remote from anywhere in the world for 1 month each year. Financial benefits: We pay competitive market salaries and provide staff with generous paid time off and holiday schedules. Certain staff at Sleek are also eligible for our employee share ownership plan and can share in the upside of our stellar growth trajectory as we work toward listing on a prominent stock exchange in the Asia Pacific region. Personal growth: You’ll get a lot of responsibility and autonomy at Sleek - we move at a fast pace so you’ll be making decisions, making mistakes and learning. There’s also a range of internal and external facing training programmes we run. We’re also at the forefront of utilising AI in our space and are developing a regional centre of AI excellence. It is our intention that if you leave Sleek, you leave as a more well-rounded person and professional. Sleek is also a proudly certified B Corp. Since we started our journey in 2017, we’ve been committed to building Sleek as a force for good. In just over 5 years, we’ve joined a community of industry leaders like Patagonia, Ben & Jerry's, and P&G who are building an inclusive, equitable, and a regenerative economy.

About PFM Prop Firm Match Global FZCO is a platform for discovering, comparing, and selecting top proprietary trading firms. The team is fully remote and values ownership, clear communication, and practical impact. About the department Customer Experience team supports traders with issues, questions about firms, promotions, loyalty rewards, and payouts via Intercom, Discord, and email, ensuring fast and quality responses. About the role Deliver timely, accurate, and empathetic support enabling traders to confidently use Prop Firm Match while maintaining trust with customers and partner firms. Performance objectives Objective 1 - Deliver exceptional customer experience: — Respond to customer inquiries across Intercom tickets, Discord, and email. — Review and resolve customer issues end to end. — Tailor tone and approach to each customer's situation without sacrificing accuracy. Objective 2 - Maintain operational excellence: — Prioritize incoming tickets and follow established workflows. — Document cases and keep customer records up to date. — Escalate issues to the right team when outside scope. Objective 3 - Ensure information accuracy: — Verify offers, promo codes, and loyalty program submissions before responding. — Stay current on firm rules, payout information, and policies. — Keep FAQs and internal documentation accurate and current. Objective 4 - Support continuous improvement: — Report bugs and flag recurring issues to Product and Development. — Suggest workflow improvements. — Contribute to knowledge base updates and AI training data. What we look for Must have: — Minimum 2 years of customer support or client-facing experience, ideally remote and high-volume. — Strong written communication, clear and empathetic to non-technical customers. — Hands-on experience with Intercom or similar helpdesk/ticketing platform. — High attention to detail verifying specifics before responding. — Strong time management to meet response and handling time targets without sacrificing quality. — Comfortable investigating and troubleshooting independently before escalating. — Professional, accountable, collaborative, works well across teams without heavy oversight. — Available to work CET-aligned hours in a fully remote, async-first environment. Nice to have: — Familiarity with proprietary trading firms or prop trading industry. — Experience using AI-assisted support tools (e.g., Intercom Fin AI). — Experience managing or responding to public reviews (e.g., Trustpilot). — Background in fintech, SaaS, or fast-paced digital consumer platforms. Compensation Up to $800 - $1,300 USD per month gross. Location & work setup Remote worldwide with strong overlap with CET hours. Full-time employment. Hiring stages — Application screening — Video intro + role fit questionnaire (async) — Discovery HR interview — Real-world task based on PFM support scenarios — Professional interview with Head of Customer Experience — Peer & values conversation — Informal conversation to align expectations — Formal written offer — Reference check before formal offer Additional notes Candidates not meeting every qualification but confident in excelling are encouraged to apply. Equal opportunity employer welcoming diverse backgrounds. Familiarity with prop trading industry and PFM mission is valued. Candidates with experience in related areas like trading operations, customer success, compliance, support, partnerships are invited to join Talent Pool for future roles.

Fastly is seeking a Threat Detection Analyst for the APAC region who is Japanese speaking. The role is part of the Fastly Customer Security Operations Center (CSOC) team, focusing on operational support of Fastly’s security products and services, particularly integrating and supporting agent software installed on customer systems. The position involves monitoring and analyzing customer activity with emphasis on security functions such as identifying account-takeover, Bot Attacks, and WAF administration, focusing on application layer security and web technologies. The role requires working Friday to Tuesday, 0000 - 0800 UTC (9am - 6pm AEST). Responsibilities include: — Ensuring security for customers and providing outstanding responses to security issues. — Providing deep application-security expertise on escalated cases from customers and automated systems. — Conducting continuous improvement and research to enhance customer security products and operations. — Contributing to processes and policies to scale the organization. — Creating and reviewing security service reports for customers. — Creating and managing security content for customer environments. Requirements: — Prior experience working in a SOC environment. — Experience with SaaS/Cloud or hybrid cloud deployments; Apache, NGINX, IIS or other web server platforms and associated application server technologies and frameworks. — Scripting skills in Python, Java, Go, Rust, PHP, Unix/Linux Shell, C#, or other common web languages. — Strong information security background with practical skills in application security. — Experience in IT or security technical support, operations, or research roles. — Unix/Linux or Windows system administration skills. — Ability to work with limited supervision and mentor others on security knowledge. — Fluent spoken and written English, adaptable to different audiences. — Experience troubleshooting software products. — Focus on delivering exceptional customer experiences. Work hours require availability during core business hours. The position is remote based with potential to become hybrid as Fastly expands in the region. Travel to the US and internationally may be required. Benefits include a comprehensive package starting from day one, with variations depending on country. Fastly emphasizes a positive work environment, diversity, inclusion, and support for employees' passions and causes. Applications must be submitted through Fastly's official careers site. Fastly is an equal opportunity employer committed to a safe and welcoming work environment free of discrimination and harassment. Reasonable accommodations are available for applicants with disabilities.

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