Вакансии

Location: Shanghai Workplace: OnSite Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. Checkout.com http://Checkout.com is actively looking for an enthusiastic and inventive Account Management Specialist to nurture and maintain long-term relationships with our Tier 3 and 4 merchants and partners. This is an excellent opportunity to join one of the most successful FinTech companies at a turning point of its global expansion. You will be the business advisor and main point of contact to a merchant's post live process. You will act as the voice of our product and ambassador of our brand, delivering expertise, education, and mentorship to our merchants. The key for success here will be the ability to use your business savvy knowledge and the required gravitas to effectively communicate and influence at all levels to achieve mutually beneficial scenarios and promote our value proposition. The ideal candidate is an independent, high-achieving individual, able to stand out in an ambitious environment and excel through self-motivation and personal drive. If you are eager to join a thriving, fast-paced, start-up company and contribute to shaping its future, this is the role for you to make a difference. Qualifications - 2+ years’ experience in a B2B Account Management, Relationship Management, Customer Success role or relevant roles (bonus if in the FinTech, Payments industry and/or payment team from a merchant side) - A strategic problem solver with excellent project management skills - Self-motivated learner and excellent organizational skills - Strong commercial sense and able to establish robust relationship with internal and external stakeholders at all levels - Multifaceted approach adapting to changing requirements with the ability to balance multiple opportunities concurrently - Passionate about learning new things and working on wide portfolio of accounts - Good negotiation, communication and presentation skills - Fluent in English and Mandarin Cantonese - Dismiss services promo card Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/

Location: Strasbourg, France We currently have a vacancy for a Security Architect in English, to offer his/her services as an expert who will be based in Strasbourg, France . The work will be carried out either in the company’s premises or on site at customer premises. In the context of the first assignment, the successful candidate will be integrated in the Development team of the company that will closely cooperate with a major client’s IT team on site. Tasks: Designed and developed secure IT architectures aligned with organisational strategies and security requirements; Defined security, business continuity, and privacy requirements for IT systems and applications; Applied Security by Design, Privacy by Design, and Zero Trust principles; Designed security architectures for on-premises, cloud, and hybrid environments; Assessed security requirements for networks, applications, endpoints, mobile devices, and data centres; Produced security architecture documentation, technical specifications, and design guidelines; Presented security architecture designs and recommendations to stakeholders; Integrated security controls throughout the Software Development Lifecycle (SDLC); Coordinated the development, integration, and maintenance of cybersecurity solutions; Conducted security assessments, architecture reviews, and risk evaluations; Ensured compliance with security policies, standards, and certification requirements; Evaluated the impact of security solutions on system performance and architecture; Adapted security architectures to emerging threats and evolving business needs; Identified and resolved security vulnerabilities and architecture-related issues; Collaborated with technical teams to ensure secure and resilient IT solutions. Requirements University degree in IT or relevant discipline, combined with minimum 8 years of professional experience in software systems security, cybersecurity and information security practices; Experience in analysing business, user and cybersecurity requirements; Experience in defining security, business continuity, and privacy requirements; Experience in designing and implementing cybersecurity controls and solutions; Experience in designing secure IT architectures and developing architectural and functional specifications; Experience with security architecture reference models and secure development lifecycle (SDLC) practices; Experience in cloud security technologies and on-premises security architectures; Experience in integrating security solutions and ensuring architectural resilience and business continuity; Experience in selecting appropriate security specifications, procedures, and controls; Excellent knowledge of Security by Design, Privacy by Design, Secure by Default and Zero Trust Architecture principles; Knowledge of Privacy-Enhancing Technologies (PETs) and data protection principles; Relevant cybersecurity certifications and knowledge of industry best practices would be preferred; Excellent command of the English language. Benefits If you are seeking a career in an exciting and dynamic company, where you will offer your services as part of a team of a major European Institution, operating in an international, multilingual and multicultural environment where you can expect real chances to make a difference, please send us your detailed CV in English. We offer a competitive remuneration (either on contract basis or remuneration with full benefits package), based on qualifications and experience. All applications will be treated as confidential. You may also consider all our other open vacancies by visiting the career section of our web site ( www.eurodyn.com) and follow us on Twitter (@EURODYN_Careers) and LinkedIn. EUROPEAN DYNAMICS ( www.eurodyn.com ) is a leading Software, Information and Communication Technologies company, operating internationally (Athens, Brussels, Luxembourg, Copenhagen, Stockholm, London, Nicosia, Hong-Kong, Valetta, etc). The company employs over 1000 engineers, IT experts and consultants (around 3% PhD, 36% MSc and 53% BSc or equivalent). We design and develop software applications using state-of-the-art technology. The group generates annual revenues in the range of EURO 40 million, with an EBITDA in the range of 20%. The value of our contract portfolio exceeds EURO 300 million. EUROPEAN DYNAMICS is a renowned supplier of IT services to government institutions, multinational corporations, public administrations and multinational companies, research and academic institutes. As part of our dedication to the diversity of our workforce, we are committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, disability, sexual orientation, gender identity, or religion EUROPEAN DYNAMICS (ED) adheres to the General Data Protection Regulation principles by applying its Privacy Policy as published in www.eurodyn.com/privacy. By submitting an application to this position and by sharing your personal data with ED, you acknowledge and accept its Policy and authorize ED to process your personal data for the purposes of the company's recruitment opportunities, in line to the Policy.

Сопровождать полный цикл найма: от снятия брифа у заказчиков до презентации оффера и сопровождения кандидатов до успешного выхода на работу; Выступать партнером для бизнеса: регулярно синхронизироваться с C-level и тимлидами, консультировать по состоянию рынка, зарплатным вилкам, формированию профиля вакансий и динамике отклика кандидатов;

Location: Greenwich, Connecticut, United States About the Role iCapital is seeking a Senior Vice President to join its Legal Department, Registered Funds Legal Team to assist with the expansion and management of iCapital’s registered 1940 Act product launch and regulatory program. This role will work closely with the senior Portfolio Management, Product Development, Legal, Finance, and Regulatory and Compliance Team members on a variety of legal and regulatory matters focused on registered funds, such as closed-end tender offer funds (TO Funds), interval funds (Interval Funds), exchange-traded funds (ETFs), collective investment trusts (CITs), unit investment trusts (UITs) and separately managed accounts (SMAs). The ideal candidate has exposure to all aspects of the retail investment management business and should have experience in drafting and negotiating fund documents and related fund materials, including placement agreements and vendor agreements. Responsibilities Partner with the Product Development, Finance and Product Maintenance Teams to structure, launch, distribute and maintain TO Funds, Interval Funds, ETFs, CITs, UITs or SMAs across the spectrum of alternative asset classes. Negotiate various agreements with counterparties including distributors, service providers, fund managers and BDCs, non-traded REITs, private REITs, and other closed-end funds registered under the 1940 Act. Draft and review of registered fund offering materials such as Private Placement Memorandum and Prospectuses, and private fund, UIT and ETF legal documentation. Assist regulatory and compliance with matter and questions pertaining to substantive provisions of the 1933 Act, 1934 Act and 1940 Act, including those governing affiliated transactions, fund-of-fund arrangements, and advisory and distribution contracts. Advise on the legal implications of offering new and existing products and services. Coordinate use of outside legal counsel with respect to a variety of issues including regulatory, corporate and fund investment work. Assist with various Corporate Governance related matters related to the launch, maintenance and distribution of various registered investment companies including TO Funds, Interval Funds, ETFs and UITs. Assist with issues related to ERISA and Banking laws. Review materials for SEC, CFTC/NFA or FINRA compliance, as appropriate. Draft, review and negotiate various types of fund and related contracts, including various advisory, distribution, and trading agreements as well as other legal documentation related to fund formation. Perform ad hoc research projects. Partner with other Legal and Compliance Team members on various product and regulatory matters. Qualifications 6+ years of fund formation experience within the registered fund or mutual fund space Strong knowledge of the 1933 Act, 1934 Act and 1940 Act and Forms N-1A and N-2 Strong knowledge and experience related to the development, launch, distribution and maintenance of TO Funds and Interval Funds, or alternatively UITs or CITs Member in good standing of NY, CT Bar or another state or relevant jurisdiction Law firm or in-house experience at an asset management firm is a plus Commodity Exchange Act and NFA Rules experience is a plus Demonstrated ability to manage fund launch and completion of related documentation in accordance with project plans Strong interpersonal and communication skills Willingness to learn new topics and work in an evolving business environment Organized and detail-oriented with big picture capabilities Benefits The base salary range for this role is $240,000 to $280,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO). We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us X: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Location: New York, New York, United States About the Role iCapital is seeking a Senior Vice President to join its Legal Department, Registered Funds Legal Team to assist with the expansion and management of iCapital’s registered 1940 Act product launch and regulatory program. This role will work closely with the senior Portfolio Management, Product Development, Legal, Finance, and Regulatory and Compliance Team members on a variety of legal and regulatory matters focused on registered funds, such as closed-end tender offer funds (TO Funds), interval funds (Interval Funds), exchange-traded funds (ETFs), collective investment trusts (CITs), unit investment trusts (UITs) and separately managed accounts (SMAs). The ideal candidate has exposure to all aspects of the retail investment management business and should have experience in drafting and negotiating fund documents and related fund materials, including placement agreements and vendor agreements. Responsibilities Partner with the Product Development, Finance and Product Maintenance Teams to structure, launch, distribute and maintain TO Funds, Interval Funds, ETFs, CITs, UITs or SMAs across the spectrum of alternative asset classes. Negotiate various agreements with counterparties including distributors, service providers, fund managers and BDCs, non-traded REITs, private REITs, and other closed-end funds registered under the 1940 Act. Draft and review of registered fund offering materials such as Private Placement Memorandum and Prospectuses, and private fund, UIT and ETF legal documentation. Assist regulatory and compliance with matter and questions pertaining to substantive provisions of the 1933 Act, 1934 Act and 1940 Act, including those governing affiliated transactions, fund-of-fund arrangements, and advisory and distribution contracts. Advise on the legal implications of offering new and existing products and services. Coordinate use of outside legal counsel with respect to a variety of issues including regulatory, corporate and fund investment work. Assist with various Corporate Governance related matters related to the launch, maintenance and distribution of various registered investment companies including TO Funds, Interval Funds, ETFs and UITs. Assist with issues related to ERISA and Banking laws. Review materials for SEC, CFTC/NFA or FINRA compliance, as appropriate. Draft, review and negotiate various types of fund and related contracts, including various advisory, distribution, and trading agreements as well as other legal documentation related to fund formation. Perform ad hoc research projects. Partner with other Legal and Compliance Team members on various product and regulatory matters. Qualifications 6+ years of fund formation experience within the registered fund or mutual fund space Strong knowledge of the 1933 Act, 1934 Act and 1940 Act and Forms N-1A and N-2 Strong knowledge and experience related to the development, launch, distribution and maintenance of TO Funds and Interval Funds, or alternatively UITs or CITs Member in good standing of NY, CT Bar or another state or relevant jurisdiction Law firm or in-house experience at an asset management firm is a plus Commodity Exchange Act and NFA Rules experience is a plus Demonstrated ability to manage fund launch and completion of related documentation in accordance with project plans Strong interpersonal and communication skills Willingness to learn new topics and work in an evolving business environment Organized and detail-oriented with big picture capabilities Benefits The base salary range for this role is $240,000 to $280,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO). We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us X: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Location: Toronto, Ontario, Canada About the Role iCapital is looking to hire a Head of Canadian Legal to with a focus on Canadian funds and securities law issues as iCapital expands its offering in the region. The focus of this role will include representing iCapital in connection with Canadian private funds on a wide spectrum of matters including capital raising, marketing, investor relations, fund formation and structuring, corporate transactional matters, etc.  The role will also be responsible for helping develop iCapital’s Canadian entity governance structure, compliance, and regulatory issues, and expanding iCapital’s technology platform to be accessible to Canadian investors. This position will work closely with the General Counsel and International Legal Counsel. Responsibilities Negotiate various agreements with counterparties including fund managers and distribution agents. Draft and review of private fund offering materials, partnership agreements, and other private fund legal documentation. Serve as in-region expert on Canadian securities laws and regulatory concerns. Advise on the legal implications of offering new and existing products and services. Coordinate with outside legal counsel with respect to a variety of issues including regulatory, corporate and fund investment work. Draft and review various contracts, non-disclosure agreements, and other legal documentation. Perform ad hoc research projects. Qualifications 8+ years of fund formation experience within the Investment Management space in Canada (Private Equity and Hedge Fund) Strong knowledge of provincial and territorial securities laws, instruments, and policies; detailed knowledge and experience with registrant regulation (including NI 31-103 and IIROC), private placements and laws of general application to an asset management business and fund offerings in Canada (including privacy, money laundering and sanctions) Strong experience in Canadian securities laws and regulatory framework, drafting and negotiating fund documents, side letters, placement agreements and related fund materials Member in good standing of the Law Society of Ontario or the equivalent in another province Law firm or in-house experience at an asset management firm Strong interpersonal and leadership skills Willingness to learn new topics and work in an evolving business environment Organized and detail-oriented with big picture capability Familiar with U.S. securities laws is a plus Benefits We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. The base salary range for this role is CAD 200,000 to CAD 300,000. iCapital offers a comprehensive benefits package that includes a competitive total compensation package consisting of salary, bonus, and equity for all full-time employees.   The Company pays 100% of the premium for all Group Benefits for you and your dependents.  Some of these benefits include medical, dental, vision, prescription, life insurance and long-term disability.  We offer a variety of Retirement Plans which have a company match.  We offer unlimited Paid Time Off (PTO) and most employees the flexibility to work in the office four days a week and remotely for the remainder of the week.  Every department has different needs, and some positions will be designated in-office jobs, based on their function. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us X: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to support a fair and inclusive workplace, in which all applicants have an opportunity to fulfill their potential and every person has the right to equal treatment with respect to employment without discrimination.  iCapital does not tolerate any discrimination contrary to the Ontario Human Rights Code, including on the grounds of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability.

Location: New York; San Francisco; Seattle; Toronto Workplace: Remote WHO ARE WE? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! ABOUT THE ROLE Cohere is in a unique and exciting position to grow our GTM team globally! We are expanding our Talent Team and are looking for a creative, high-performing go-to-market talent partner who is eager to take on a new challenge as we are in the early stages of building the Talent Acquisition function. In this role, you will master a new domain of recruiting, recruit world-class technical talent, and influence the scaling of a high-growth Canadian tech company. If you consider yourself resilient, collaborative, influential, and a lifelong learner, we’d love to hear from you! WHAT YOU’LL DO As a Talent Partner for Cohere, you will: - Own the full lifecycle recruitment process, attracting and recruiting top talent for GTM at Cohere. - Make sure our candidates have a world-class recruiting experience with us. - Work with hiring managers and leaders to create effective recruiting strategies. - Keep us up-to-date with talent market and industry insights so we can make informed decisions. - Keep track of recruiting funnels in Ashby our ATS, and update the progress regularly. - Find creative ways to proactively source and recruit candidates to optimize the top of the funnel. - Build relationships with diverse tech and talent communities. - Bring in other exciting talent projects and take ownership of them! - Attend and represent our Talent Acquisition team at industry conferences as well as plan and execute curated networking events. WHO YOU ARE - 8+ years of go-to-market, full-cycle recruiting experience scaling high-growth teams (experience at startups is a plus). - You are a creative problem solver and thrive under pressure. We are a fast-growing scale up and with that comes ambiguity and change. - You are a natural influencer and enjoy working cross-functionally. - You love data and take a data-driven approach to your recruiting. - You are passionate about diversity, community, and ensuring an equitable recruiting process. - You are naturally curious, with a keen interest in the AI industry, specifically around NLP, LLMs, and cutting-edge research in this space. FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS: - A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch. - Full health and dental benefits, including a separate budget for mental health. - RRSP matching, 401K, Pension Scheme. - 100% Parental Leave top-up for up to 6 months, for either parent. - Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit. Education & learning stipend for conferences, courses, and coaching. - 6 weeks of paid vacation (30 working days!) - Budget for traveling to other offices if you are remote, plus an annual company offsite. HOW AND WHERE WE WORK: - Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon. - For those in the office: a daily lunch program, plenty of snacks, and regular community and social events. - For those not near an office: a co-working benefit so you can work alongside others in your city. - Everyone receives a $500 home office stipend to set up your workspace properly. If any of the above doesn’t line up exactly with your experience, we still encourage you to apply. We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs. We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider. Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.

Location: Republic of Ireland (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. Senior Product Designer, Knowledge Graph This is a remote position based in Ireland. The Opportunity: As a Senior Product Designer at Grafana Labs, you will join a growing Product Design organization of more than 25 designers, researchers, engineers, and design leaders distributed across six continents. You will work within a 100% remote R&D organization, so strong, proactive remote communication, collaboration, facilitation, and relationship building skills will be essential to your success. As Senior Product Designer for Grafana Cloud’s Knowledge Graph , you'll design experiences for the context layer of Grafana Cloud that powers our entity graph, entity catalog and RCA workbench. Knowledge Graph automatically discovers services, infrastructure, and databases from the telemetry teams already have, maps how they depend on each other, and runs anomaly detection. This gives engineers, SREs, and their agents an up to date picture of their systems. We want anyone to be able to understand a system and resolve an incident faster, without writing queries or maintaining alert rules, not just the one person who happens to know it best. Over time, you will develop deep expertise in your product area and associated customer and user personas, use cases, and workflows, which will enable you to design tailored, role-driven experiences. You will also have an opportunity to contribute to the evolution of the Product Design team at Grafana by coaching and mentoring other designers, collaborating on team internal initiatives, and helping evolve new ways of working, learning, and having fun together as the team scales. What You’ll Be Doing: Enabling customers to easily understand and explore how their systems connect to each other. Find clear, simple ways to show complex, constantly-changing information without overwhelming the user Translate research and data to experiences that are easy to digest and break down complexity Tailor the experience to different target audiences, covering multiple user perspectives Work cross-functionally with peers and leaders in engineering, product management, technical writing, and GTM functions, as well as other members of the Product Design team Prioritise for delivering impact while balancing business priorities, customer wishes and technical considerations Document user needs and pain points, design directions, UX trade-offs, and detailed designs for specific features and enhancements Execute research and contribute to quantitative and qualitative research initiatives with researchers, cross-functional collaborators, customers, and members of the Grafana user community What Makes You a Great Fit: 7+ years of relevant design experience working on B2B/enterprise software products, ideally designing tools and services for developers or other highly technical users A portfolio of effective designs for complex products delivered in a fast-paced environment Experience running qualitative research in complex fields, building empathy with users and humans, their needs and pain points even when you have very little in common with them Ability to make design decisions that appropriately balance business goals, product priorities, customer feedback, research insights, and technical considerations Ability to collaborate with cross-functional teams across multiple locations and time-zones to iteratively ship and evolve products while keeping the end design vision in mind Attention to detail and willingness to learn about a complex, very technical product space Experience working in a fully-remote, fast-paced environment where you are expected to share openly, default to transparency, and embrace your autonomy Bonus Points For: Experience designing complex, data-dense interfaces with a focus on clarity Ability to rapidly gain an understanding of a technical domain and associated customer needs and user workflows in order to design effective experiences within that domain Domain knowledge or experience related to observability, cloud infrastructure, and/or database monitoring Experience helping design teams, especially at engineering led companies, level up their practice, collaboration with partner functions, and user and organizational impact When you apply, please: Provide an example of an experience where decision-making in a complex area is made easy through a well-curated UI. Add a sentence or two about what you believe makes it effective. Compensation & Rewards: In Ireland, the Base compensation range for this role is EUR 94,760 - EUR 113,712 . Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: United Kingdom (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. Senior Product Designer, Knowledge Graph This is a remote position based in the United Kingdom. The Opportunity: As a Senior Product Designer at Grafana Labs, you will join a growing Product Design organization of more than 25 designers, researchers, engineers, and design leaders distributed across six continents. You will work within a 100% remote R&D organization, so strong, proactive remote communication, collaboration, facilitation, and relationship building skills will be essential to your success. As Senior Product Designer for Grafana Cloud’s Knowledge Graph , you'll design experiences for the context layer of Grafana Cloud that powers our entity graph, entity catalog and RCA workbench. Knowledge Graph automatically discovers services, infrastructure, and databases from the telemetry teams already have, maps how they depend on each other, and runs anomaly detection. This gives engineers, SREs, and their agents an up to date picture of their systems. We want anyone to be able to understand a system and resolve an incident faster, without writing queries or maintaining alert rules, not just the one person who happens to know it best. Over time, you will develop deep expertise in your product area and associated customer and user personas, use cases, and workflows, which will enable you to design tailored, role-driven experiences. You will also have an opportunity to contribute to the evolution of the Product Design team at Grafana by coaching and mentoring other designers, collaborating on team internal initiatives, and helping evolve new ways of working, learning, and having fun together as the team scales. What You’ll Be Doing: Enabling customers to easily understand and explore how their systems connect to each other. Find clear, simple ways to show complex, constantly-changing information without overwhelming the user Translate research and data to experiences that are easy to digest and break down complexity Tailor the experience to different target audiences, covering multiple user perspectives Work cross-functionally with peers and leaders in engineering, product management, technical writing, and GTM functions, as well as other members of the Product Design team Prioritise for delivering impact while balancing business priorities, customer wishes and technical considerations Document user needs and pain points, design directions, UX trade-offs, and detailed designs for specific features and enhancements Execute research and contribute to quantitative and qualitative research initiatives with researchers, cross-functional collaborators, customers, and members of the Grafana user community What Makes You a Great Fit: 7+ years of relevant design experience working on B2B/enterprise software products, ideally designing tools and services for developers or other highly technical users A portfolio of effective designs for complex products delivered in a fast-paced environment Experience running qualitative research in complex fields, building empathy with users and humans, their needs and pain points even when you have very little in common with them Ability to make design decisions that appropriately balance business goals, product priorities, customer feedback, research insights, and technical considerations Ability to collaborate with cross-functional teams across multiple locations and time-zones to iteratively ship and evolve products while keeping the end design vision in mind Attention to detail and willingness to learn about a complex, very technical product space Experience working in a fully-remote, fast-paced environment where you are expected to share openly, default to transparency, and embrace your autonomy Bonus Points For: Experience designing complex, data-dense interfaces with a focus on clarity Ability to rapidly gain an understanding of a technical domain and associated customer needs and user workflows in order to design effective experiences within that domain Domain knowledge or experience related to observability, cloud infrastructure, and/or database monitoring Experience helping design teams, especially at engineering led companies, level up their practice, collaboration with partner functions, and user and organizational impact When you apply, please: Provide an example of an experience where decision-making in a complex area is made easy through a well-curated UI. Add a sentence or two about what you believe makes it effective. Compensation & Rewards: In the United Kingdom, the Base compensation range for this role is GBP 83,726 - GBP 100,470 . Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Canada (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. Senior Product Designer, Knowledge Graph This is a remote position based in Canada (East Coast Canada preferred, open to other time zones for exceptional candidates) . The Opportunity: As a Senior Product Designer at Grafana Labs, you will join a growing Product Design organization of more than 25 designers, researchers, engineers, and design leaders distributed across six continents. You will work within a 100% remote R&D organization, so strong, proactive remote communication, collaboration, facilitation, and relationship building skills will be essential to your success. As Senior Product Designer for Grafana Cloud’s Knowledge Graph , you'll design experiences for the context layer of Grafana Cloud that powers our entity graph, entity catalog and RCA workbench. Knowledge Graph automatically discovers services, infrastructure, and databases from the telemetry teams already have, maps how they depend on each other, and runs anomaly detection. This gives engineers, SREs, and their agents an up to date picture of their systems. We want anyone to be able to understand a system and resolve an incident faster, without writing queries or maintaining alert rules, not just the one person who happens to know it best. Over time, you will develop deep expertise in your product area and associated customer and user personas, use cases, and workflows, which will enable you to design tailored, role-driven experiences. You will also have an opportunity to contribute to the evolution of the Product Design team at Grafana by coaching and mentoring other designers, collaborating on team internal initiatives, and helping evolve new ways of working, learning, and having fun together as the team scales. What You’ll Be Doing: Enabling customers to easily understand and explore how their systems connect to each other. Find clear, simple ways to show complex, constantly-changing information without overwhelming the user Translate research and data to experiences that are easy to digest and break down complexity Tailor the experience to different target audiences, covering multiple user perspectives Work cross-functionally with peers and leaders in engineering, product management, technical writing, and GTM functions, as well as other members of the Product Design team Prioritise for delivering impact while balancing business priorities, customer wishes and technical considerations Document user needs and pain points, design directions, UX trade-offs, and detailed designs for specific features and enhancements Execute research and contribute to quantitative and qualitative research initiatives with researchers, cross-functional collaborators, customers, and members of the Grafana user community What Makes You a Great Fit: 7+ years of relevant design experience working on B2B/enterprise software products, ideally designing tools and services for developers or other highly technical users A portfolio of effective designs for complex products delivered in a fast-paced environment Experience running qualitative research in complex fields, building empathy with users and humans, their needs and pain points even when you have very little in common with them Ability to make design decisions that appropriately balance business goals, product priorities, customer feedback, research insights, and technical considerations Ability to collaborate with cross-functional teams across multiple locations and time-zones to iteratively ship and evolve products while keeping the end design vision in mind Attention to detail and willingness to learn about a complex, very technical product space Experience working in a fully-remote, fast-paced environment where you are expected to share openly, default to transparency, and embrace your autonomy Bonus Points For: Experience designing complex, data-dense interfaces with a focus on clarity Ability to rapidly gain an understanding of a technical domain and associated customer needs and user workflows in order to design effective experiences within that domain Domain knowledge or experience related to observability, cloud infrastructure, and/or database monitoring Experience helping design teams, especially at engineering led companies, level up their practice, collaboration with partner functions, and user and organizational impact When you apply, please: Provide an example of an experience where decision-making in a complex area is made easy through a well-curated UI. Add a sentence or two about what you believe makes it effective. Compensation & Rewards: In Canada, the Base compensation range for this role is CAD $ 150,822 - CAD $180,986. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: United States (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. Senior Product Designer, Knowledge Graph This is a remote position based in the United States. (East Coast US preferred, open to other time zones for exceptional candidates) . The Opportunity: As a Senior Product Designer at Grafana Labs, you will join a growing Product Design organization of more than 25 designers, researchers, engineers, and design leaders distributed across six continents. You will work within a 100% remote R&D organization, so strong, proactive remote communication, collaboration, facilitation, and relationship building skills will be essential to your success. As Senior Product Designer for Grafana Cloud’s Knowledge Graph , you'll design experiences for the context layer of Grafana Cloud that powers our entity graph, entity catalog and RCA workbench. Knowledge Graph automatically discovers services, infrastructure, and databases from the telemetry teams already have, maps how they depend on each other, and runs anomaly detection. This gives engineers, SREs, and their agents an up to date picture of their systems. We want anyone to be able to understand a system and resolve an incident faster, without writing queries or maintaining alert rules, not just the one person who happens to know it best. Over time, you will develop deep expertise in your product area and associated customer and user personas, use cases, and workflows, which will enable you to design tailored, role-driven experiences. You will also have an opportunity to contribute to the evolution of the Product Design team at Grafana by coaching and mentoring other designers, collaborating on team internal initiatives, and helping evolve new ways of working, learning, and having fun together as the team scales. What You’ll Be Doing: Enabling customers to easily understand and explore how their systems connect to each other. Find clear, simple ways to show complex, constantly-changing information without overwhelming the user Translate research and data to experiences that are easy to digest and break down complexity Tailor the experience to different target audiences, covering multiple user perspectives Work cross-functionally with peers and leaders in engineering, product management, technical writing, and GTM functions, as well as other members of the Product Design team Prioritise for delivering impact while balancing business priorities, customer wishes and technical considerations Document user needs and pain points, design directions, UX trade-offs, and detailed designs for specific features and enhancements Execute research and contribute to quantitative and qualitative research initiatives with researchers, cross-functional collaborators, customers, and members of the Grafana user community What Makes You a Great Fit: 7+ years of relevant design experience working on B2B/enterprise software products, ideally designing tools and services for developers or other highly technical users A portfolio of effective designs for complex products delivered in a fast-paced environment Experience running qualitative research in complex fields, building empathy with users and humans, their needs and pain points even when you have very little in common with them Ability to make design decisions that appropriately balance business goals, product priorities, customer feedback, research insights, and technical considerations Ability to collaborate with cross-functional teams across multiple locations and time-zones to iteratively ship and evolve products while keeping the end design vision in mind Attention to detail and willingness to learn about a complex, very technical product space Experience working in a fully-remote, fast-paced environment where you are expected to share openly, default to transparency, and embrace your autonomy Bonus Points For: Experience designing complex, data-dense interfaces with a focus on clarity Ability to rapidly gain an understanding of a technical domain and associated customer needs and user workflows in order to design effective experiences within that domain Domain knowledge or experience related to observability, cloud infrastructure, and/or database monitoring Experience helping design teams, especially at engineering led companies, level up their practice, collaboration with partner functions, and user and organizational impact When you apply, please: Provide an example of an experience where decision-making in a complex area is made easy through a well-curated UI. Add a sentence or two about what you believe makes it effective. Compensation & Rewards: In the United States, the Base compensation range for this role is USD $ 148,072 - USD $ 177,686 . Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Sweden (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. Senior Product Designer, Knowledge Graph This is a remote position based in Sweden. The Opportunity: As a Senior Product Designer at Grafana Labs, you will join a growing Product Design organization of more than 25 designers, researchers, engineers, and design leaders distributed across six continents. You will work within a 100% remote R&D organization, so strong, proactive remote communication, collaboration, facilitation, and relationship building skills will be essential to your success. As Senior Product Designer for Grafana Cloud’s Knowledge Graph , you'll design experiences for the context layer of Grafana Cloud that powers our entity graph, entity catalog and RCA workbench. Knowledge Graph automatically discovers services, infrastructure, and databases from the telemetry teams already have, maps how they depend on each other, and runs anomaly detection. This gives engineers, SREs, and their agents an up to date picture of their systems. We want anyone to be able to understand a system and resolve an incident faster, without writing queries or maintaining alert rules, not just the one person who happens to know it best. Over time, you will develop deep expertise in your product area and associated customer and user personas, use cases, and workflows, which will enable you to design tailored, role-driven experiences. You will also have an opportunity to contribute to the evolution of the Product Design team at Grafana by coaching and mentoring other designers, collaborating on team internal initiatives, and helping evolve new ways of working, learning, and having fun together as the team scales. What You’ll Be Doing: Enabling customers to easily understand and explore how their systems connect to each other. Find clear, simple ways to show complex, constantly-changing information without overwhelming the user Translate research and data to experiences that are easy to digest and break down complexity Tailor the experience to different target audiences, covering multiple user perspectives Work cross-functionally with peers and leaders in engineering, product management, technical writing, and GTM functions, as well as other members of the Product Design team Prioritise for delivering impact while balancing business priorities, customer wishes and technical considerations Document user needs and pain points, design directions, UX trade-offs, and detailed designs for specific features and enhancements Execute research and contribute to quantitative and qualitative research initiatives with researchers, cross-functional collaborators, customers, and members of the Grafana user community What Makes You a Great Fit: 7+ years of relevant design experience working on B2B/enterprise software products, ideally designing tools and services for developers or other highly technical users A portfolio of effective designs for complex products delivered in a fast-paced environment Experience running qualitative research in complex fields, building empathy with users and humans, their needs and pain points even when you have very little in common with them Ability to make design decisions that appropriately balance business goals, product priorities, customer feedback, research insights, and technical considerations Ability to collaborate with cross-functional teams across multiple locations and time-zones to iteratively ship and evolve products while keeping the end design vision in mind Attention to detail and willingness to learn about a complex, very technical product space Experience working in a fully-remote, fast-paced environment where you are expected to share openly, default to transparency, and embrace your autonomy Bonus Points For: Experience designing complex, data-dense interfaces with a focus on clarity Ability to rapidly gain an understanding of a technical domain and associated customer needs and user workflows in order to design effective experiences within that domain Domain knowledge or experience related to observability, cloud infrastructure, and/or database monitoring Experience helping design teams, especially at engineering led companies, level up their practice, collaboration with partner functions, and user and organizational impact When you apply, please: Provide an example of an experience where decision-making in a complex area is made easy through a well-curated UI. Add a sentence or two about what you believe makes it effective. Compensation & Rewards: In Sweden, the Base compensation range for this role is SEK 721,312 - SEK 865,574 . Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Spain (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. Senior Product Designer, Knowledge Graph This is a remote position based in Spain. The Opportunity: As a Senior Product Designer at Grafana Labs, you will join a growing Product Design organization of more than 25 designers, researchers, engineers, and design leaders distributed across six continents. You will work within a 100% remote R&D organization, so strong, proactive remote communication, collaboration, facilitation, and relationship building skills will be essential to your success. As Senior Product Designer for Grafana Cloud’s Knowledge Graph , you'll design experiences for the context layer of Grafana Cloud that powers our entity graph, entity catalog and RCA workbench. Knowledge Graph automatically discovers services, infrastructure, and databases from the telemetry teams already have, maps how they depend on each other, and runs anomaly detection. This gives engineers, SREs, and their agents an up to date picture of their systems. We want anyone to be able to understand a system and resolve an incident faster, without writing queries or maintaining alert rules, not just the one person who happens to know it best. Over time, you will develop deep expertise in your product area and associated customer and user personas, use cases, and workflows, which will enable you to design tailored, role-driven experiences. You will also have an opportunity to contribute to the evolution of the Product Design team at Grafana by coaching and mentoring other designers, collaborating on team internal initiatives, and helping evolve new ways of working, learning, and having fun together as the team scales. What You’ll Be Doing: Enabling customers to easily understand and explore how their systems connect to each other. Find clear, simple ways to show complex, constantly-changing information without overwhelming the user Translate research and data to experiences that are easy to digest and break down complexity Tailor the experience to different target audiences, covering multiple user perspectives Work cross-functionally with peers and leaders in engineering, product management, technical writing, and GTM functions, as well as other members of the Product Design team Prioritise for delivering impact while balancing business priorities, customer wishes and technical considerations Document user needs and pain points, design directions, UX trade-offs, and detailed designs for specific features and enhancements Execute research and contribute to quantitative and qualitative research initiatives with researchers, cross-functional collaborators, customers, and members of the Grafana user community What Makes You a Great Fit: 7+ years of relevant design experience working on B2B/enterprise software products, ideally designing tools and services for developers or other highly technical users A portfolio of effective designs for complex products delivered in a fast-paced environment Experience running qualitative research in complex fields, building empathy with users and humans, their needs and pain points even when you have very little in common with them Ability to make design decisions that appropriately balance business goals, product priorities, customer feedback, research insights, and technical considerations Ability to collaborate with cross-functional teams across multiple locations and time-zones to iteratively ship and evolve products while keeping the end design vision in mind Attention to detail and willingness to learn about a complex, very technical product space Experience working in a fully-remote, fast-paced environment where you are expected to share openly, default to transparency, and embrace your autonomy Bonus Points For: Experience designing complex, data-dense interfaces with a focus on clarity Ability to rapidly gain an understanding of a technical domain and associated customer needs and user workflows in order to design effective experiences within that domain Domain knowledge or experience related to observability, cloud infrastructure, and/or database monitoring Experience helping design teams, especially at engineering led companies, level up their practice, collaboration with partner functions, and user and organizational impact When you apply, please: Provide an example of an experience where decision-making in a complex area is made easy through a well-curated UI. Add a sentence or two about what you believe makes it effective. Compensation & Rewards: In Spain, the Base compensation range for this role is EUR 75,724 - EUR 90,869 . Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Germany (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. Senior Product Designer, Knowledge Graph This is a remote position based in Germany. The Opportunity: As a Senior Product Designer at Grafana Labs, you will join a growing Product Design organization of more than 25 designers, researchers, engineers, and design leaders distributed across six continents. You will work within a 100% remote R&D organization, so strong, proactive remote communication, collaboration, facilitation, and relationship building skills will be essential to your success. As Senior Product Designer for Grafana Cloud’s Knowledge Graph , you'll design experiences for the context layer of Grafana Cloud that powers our entity graph, entity catalog and RCA workbench. Knowledge Graph automatically discovers services, infrastructure, and databases from the telemetry teams already have, maps how they depend on each other, and runs anomaly detection. This gives engineers, SREs, and their agents an up to date picture of their systems. We want anyone to be able to understand a system and resolve an incident faster, without writing queries or maintaining alert rules, not just the one person who happens to know it best. Over time, you will develop deep expertise in your product area and associated customer and user personas, use cases, and workflows, which will enable you to design tailored, role-driven experiences. You will also have an opportunity to contribute to the evolution of the Product Design team at Grafana by coaching and mentoring other designers, collaborating on team internal initiatives, and helping evolve new ways of working, learning, and having fun together as the team scales. What You’ll Be Doing: Enabling customers to easily understand and explore how their systems connect to each other. Find clear, simple ways to show complex, constantly-changing information without overwhelming the user Translate research and data to experiences that are easy to digest and break down complexity Tailor the experience to different target audiences, covering multiple user perspectives Work cross-functionally with peers and leaders in engineering, product management, technical writing, and GTM functions, as well as other members of the Product Design team Prioritise for delivering impact while balancing business priorities, customer wishes and technical considerations Document user needs and pain points, design directions, UX trade-offs, and detailed designs for specific features and enhancements Execute research and contribute to quantitative and qualitative research initiatives with researchers, cross-functional collaborators, customers, and members of the Grafana user community What Makes You a Great Fit: 7+ years of relevant design experience working on B2B/enterprise software products, ideally designing tools and services for developers or other highly technical users A portfolio of effective designs for complex products delivered in a fast-paced environment Experience running qualitative research in complex fields, building empathy with users and humans, their needs and pain points even when you have very little in common with them Ability to make design decisions that appropriately balance business goals, product priorities, customer feedback, research insights, and technical considerations Ability to collaborate with cross-functional teams across multiple locations and time-zones to iteratively ship and evolve products while keeping the end design vision in mind Attention to detail and willingness to learn about a complex, very technical product space Experience working in a fully-remote, fast-paced environment where you are expected to share openly, default to transparency, and embrace your autonomy Bonus Points For: Experience designing complex, data-dense interfaces with a focus on clarity Ability to rapidly gain an understanding of a technical domain and associated customer needs and user workflows in order to design effective experiences within that domain Domain knowledge or experience related to observability, cloud infrastructure, and/or database monitoring Experience helping design teams, especially at engineering led companies, level up their practice, collaboration with partner functions, and user and organizational impact When you apply, please: Provide an example of an experience where decision-making in a complex area is made easy through a well-curated UI. Add a sentence or two about what you believe makes it effective. Compensation & Rewards: In Germany, the Base compensation range for this role is EUR 88,240 - EUR 105 ,888 . Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Remote or Mississauga Workplace: remote Job Title: Outbound Product Manager – 12 month contract Location: Canada – Remote or Mississauga, ON – Hybrid **Travel to Office expectations** For Remote Roles : If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings. For Hybrid Roles : If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare. With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work. At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey. Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn . About the Team The Outbound Product Management team drives the commercialization and market success of PCC’s strategic products and services. The team ensures solutions are effectively positioned, launched, and adopted by translating product capabilities into clear customer value. Outbound PMs partner cross-functionally to align go-to-market execution and enable the field to drive revenue and adoption. The team also captures structured market and customer insights to inform ongoing product enhancements. Position Summary: The Outbound Product Manager owns go-to-market execution and adoption success for assigned products and initiatives. This role defines positioning, supports launch strategy, enables sales and customer-facing teams, and gathers voice-of-customer insights to strengthen product-market fit. The Outbound PM ensures cross-functional readiness and monitors adoption performance post-launch. Success is measured by launch effectiveness, adoption growth, and field enablement impact. Key Responsibilities: Develop and execute go-to-market plans for new products, and strategic initiatives. Define and refine product positioning and messaging in collaboration with Marketing and Product. Identify and engage target customers for early validation and beta participation. Ensure cross-functional GTM readiness across Sales, Marketing, RevOps, Customer Operations, and Support. Monitor product adoption, usage trends, and performance metrics; identify risks and recommend corrective actions. Provide subject matter expertise for sales enablement, strategic deals, and customer engagements. Gather and synthesize customer and competitive intelligence to inform roadmap discussions. Required Skills & Qualifications: 5+ years of experience in product management, product marketing, or go-to-market roles within enterprise software or healthcare technology. Bachelors Degree in a related field (Technology, Business, etc) Experience commercializing enterprise SaaS or AI-driven solutions. Experience working closely with Sales, RevOps, and Customer Success teams. Healthcare or post-acute industry experience. Experience supporting beta programs and structured customer validation initiatives Demonstrated ability to lead cross-functional initiatives in a matrixed organization Strong analytical skills with the ability to interpret adoption and market performance data. Excellent communication and storytelling skills for technical and non-technical audiences. Lead cross-functional GTM readiness planning across Sales, Marketing, RevOps, Customer Operations, and Support. Monitor adoption, usage, and revenue performance; proactively identify growth opportunities and risk mitigation plans. Drive structured beta programs and customer validation efforts to ensure commercial viability. Serve as commercialization lead for strategic, high-value deals and executive-level customer engagements. Influence roadmap discussions through data-driven market intelligence and competitive analysis. Mentor and guide Outbound Product Managers on best practices and GTM execution. At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base salary range for this position is $109,000 - $136,300 + bonus + benefits, overtime eligible. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process. PointClickCare Benefits & Perks Benefits starting from Day 1 Retirement Plan Matching (RRSP & 401K) Flexible Paid Time Off Lifestyle/Wellness Spending Account Parental & Caregiver Leaves Fertility & Adoption Support Continuous Development Support Program Employee Assistance Program Learning Programs & Resources Employee Recognition … and more! Equal Employment Opportunity: It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy . We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. #LI-Remote

Location: Remote - US Workplace: remote Job Title: Outbound Product Manager - 12 month contract Location: USA – Remote **Travel to Office expectations** For Remote Roles : If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings. At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare. With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work. At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey. Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn . About the Team The Outbound Product Management team drives the commercialization and market success of PCC’s strategic products and services. The team ensures solutions are effectively positioned, launched, and adopted by translating product capabilities into clear customer value. Outbound PMs partner cross-functionally to align go-to-market execution and enable the field to drive revenue and adoption. The team also captures structured market and customer insights to inform ongoing product enhancements. Position Summary: The Outbound Product Manager owns go-to-market execution and adoption success for assigned products and initiatives. This role defines positioning, supports launch strategy, enables sales and customer-facing teams, and gathers voice-of-customer insights to strengthen product-market fit. The Outbound PM ensures cross-functional readiness and monitors adoption performance post-launch. Success is measured by launch effectiveness, adoption growth, and field enablement impact. Key Responsibilities: Develop and execute go-to-market plans for new products, and strategic initiatives. Define and refine product positioning and messaging in collaboration with Marketing and Product. Identify and engage target customers for early validation and beta participation. Ensure cross-functional GTM readiness across Sales, Marketing, RevOps, Customer Operations, and Support. Monitor product adoption, usage trends, and performance metrics; identify risks and recommend corrective actions. Provide subject matter expertise for sales enablement, strategic deals, and customer engagements. Gather and synthesize customer and competitive intelligence to inform roadmap discussions. Required Skills & Qualifications: 5+ years of experience in product management, product marketing, or go-to-market roles within enterprise software or healthcare technology. Bachelors Degree in a related field (Technology, Business, etc) Experience commercializing enterprise SaaS or AI-driven solutions. Experience working closely with Sales, RevOps, and Customer Success teams. Healthcare or post-acute industry experience. Experience supporting beta programs and structured customer validation initiatives Demonstrated ability to lead cross-functional initiatives in a matrixed organization Strong analytical skills with the ability to interpret adoption and market performance data. Excellent communication and storytelling skills for technical and non-technical audiences. Lead cross-functional GTM readiness planning across Sales, Marketing, RevOps, Customer Operations, and Support. Monitor adoption, usage, and revenue performance; proactively identify growth opportunities and risk mitigation plans. Drive structured beta programs and customer validation efforts to ensure commercial viability. Serve as commercialization lead for strategic, high-value deals and executive-level customer engagements. Influence roadmap discussions through data-driven market intelligence and competitive analysis. Mentor and guide Outbound Product Managers on best practices and GTM execution. At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $121,900 - $152,400 + bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process. PointClickCare Benefits & Perks Benefits starting from Day 1 Retirement Plan Matching (RRSP & 401K) Flexible Paid Time Off Lifestyle/Wellness Spending Account Parental & Caregiver Leaves Fertility & Adoption Support Continuous Development Support Program Employee Assistance Program Learning Programs & Resources Employee Recognition … and more! Equal Employment Opportunity: It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy . We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. #LI-Remote

Location: Toronto, Ontario, Canada About the Role iCapital is looking to hire a Senior Software Integration Engineer - AVP to deliver robust, scalable and high-quality integration solutions across complex client and product ecosystems. This highly experienced individual contributor role takes strong ownership of solution quality and contributes technical expertise throughout the software delivery lifecycle. This role champions engineering standards across the integration platform. Responsibilities Design, develop, test and support complex integration solutions using C#, .NET, REST APIs, XML, JSON, Entity Framework, LINQ, SQL and related technologies, including database interactions, XML and JSON transformations, and deployment processes. Analyze business and technical requirements, and translate them into scalable, secure and maintainable integration designs, APIs, data mappings, validations and configurations. Lead technical analysis and solution design for complex integrations across internal applications, databases, client systems and third-party platforms. Collaborate with Product Owners, architects, and the QA, DevOps, Support and client-facing teams to define requirements, resolve dependencies and deliver end-to-end solutions. Ensure high standards of code quality, security, performance, reliability, testability and maintainability through code reviews, testing, root-cause analysis and engineering best practices. Investigate and resolve complex issues across applications, APIs, databases, configurations, deployments and external system integrations. Drive reusable integration patterns, common services, monitoring, logging, error-handling strategies and continuous improvement initiatives that improve platform scalability and operational efficiency. Provide technical leadership through design reviews, architectural discussions, mentoring, knowledge sharing and guidance to engineering teams. Support Agile delivery activities, including estimation, sprint planning, release management, CI/CD processes and production readiness. Identify design, quality, delivery and operational risks proactively. Communicate technical solutions, risks, dependencies and recommendations to technical and nontechnical stakeholders while balancing customer needs with long-term platform sustainability. Provide occasional off-hours or weekend support for critical production issues, deployments and business-critical activities, as needed. Qualifications 6+ years of software development experience delivering testable code and supporting operationalization as needed, with expertise in code reviews, configurability, source-code management, release practices and production support 6+ years of hands-on software development experience using C#, .NET and ASP.NET MVC Advanced proficiency in C# and .NET, including object-oriented programming, application services, controllers, models, asynchronous programming and common .NET engineering practices Strong self-starter with exceptional verbal and written communication skills, able to engage directly with clients, understand business needs, and translate them into effective technical solutions. Strong understanding of SOLID principles, common design patterns, modular development, microservice architecture and reusable software design Advanced experience designing and consuming REST APIs, including authentication, authorization, validation, versioning, security and resilient error handling Strong experience with XML, JSON, Entity Framework, LINQ, SQL and Postman for enterprise integration development and troubleshooting Solid experience with Git and Azure DevOps, including repositories, builds, CI/CD pipelines, releases, deployments and work-item management Strong debugging and root-cause analysis skills across logs, APIs, payloads, databases, configuration, application code, pipelines and deployment behavior Experience with NUnit, xUnit or MSTest, and a strong understanding of test coverage and testable design Understanding of application security, sensitive-data handling, logging, monitoring, reliability and configuration-management principles Willingness to work occasional off-hours or weekend support as needed Experience working in an Agile and Scrum team environment; Scrum Master experience is preferred Strong working knowledge of HTML, CSS and JavaScript for supporting end-to-end functionality; professional experience with React is nice to have Demonstrated success leading technical delivery, mentoring engineers, influencing solution quality and communicating complex topics to technical and nontechnical stakeholders is strongly preferred Benefits The base salary range for this role is $100,000 to $130,000 CAD.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO). We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.  This role is based in our Toronto office. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us X: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Location: Salt Lake City, Utah, United States About the Role iCapital is looking to hire a Senior Software Integration Engineer - AVP to deliver robust, scalable and high-quality integration solutions across complex client and product ecosystems. This highly experienced individual contributor role takes strong ownership of solution quality and contributes technical expertise throughout the software delivery lifecycle. This role champions engineering standards across the integration platform. Responsibilities Design, develop, test and support complex integration solutions using C#, .NET, REST APIs, XML, JSON, Entity Framework, LINQ, SQL and related technologies, including database interactions, XML and JSON transformations, and deployment processes. Analyze business and technical requirements, and translate them into scalable, secure and maintainable integration designs, APIs, data mappings, validations and configurations. Lead technical analysis and solution design for complex integrations across internal applications, databases, client systems and third-party platforms. Collaborate with Product Owners, architects, and the QA, DevOps, Support and client-facing teams to define requirements, resolve dependencies and deliver end-to-end solutions. Ensure high standards of code quality, security, performance, reliability, testability and maintainability through code reviews, testing, root-cause analysis and engineering best practices. Investigate and resolve complex issues across applications, APIs, databases, configurations, deployments and external system integrations. Drive reusable integration patterns, common services, monitoring, logging, error-handling strategies and continuous improvement initiatives that improve platform scalability and operational efficiency. Provide technical leadership through design reviews, architectural discussions, mentoring, knowledge sharing and guidance to engineering teams. Support Agile delivery activities, including estimation, sprint planning, release management, CI/CD processes and production readiness. Identify design, quality, delivery and operational risks proactively. Communicate technical solutions, risks, dependencies and recommendations to technical and nontechnical stakeholders while balancing customer needs with long-term platform sustainability. Provide occasional off-hours or weekend support for critical production issues, deployments and business-critical activities, as needed. Qualifications 6+ years of software development experience delivering testable code and supporting operationalization as needed, with expertise in code reviews, configurability, source-code management, release practices and production support 6+ years of hands-on software development experience using C#, .NET and ASP.NET MVC Advanced proficiency in C# and .NET, including object-oriented programming, application services, controllers, models, asynchronous programming and common .NET engineering practices Strong self-starter with exceptional verbal and written communication skills, able to engage directly with clients, understand business needs, and translate them into effective technical solutions. Strong understanding of SOLID principles, common design patterns, modular development, microservice architecture and reusable software design Advanced experience designing and consuming REST APIs, including authentication, authorization, validation, versioning, security and resilient error handling Strong experience with XML, JSON, Entity Framework, LINQ, SQL and Postman for enterprise integration development and troubleshooting Solid experience with Git and Azure DevOps, including repositories, builds, CI/CD pipelines, releases, deployments and work-item management Strong debugging and root-cause analysis skills across logs, APIs, payloads, databases, configuration, application code, pipelines and deployment behavior Experience with NUnit, xUnit or MSTest, and a strong understanding of test coverage and testable design Understanding of application security, sensitive-data handling, logging, monitoring, reliability and configuration-management principles Willingness to work occasional off-hours or weekend support as needed Experience working in an Agile and Scrum team environment; Scrum Master experience is preferred Strong working knowledge of HTML, CSS and JavaScript for supporting end-to-end functionality; professional experience with React is nice to have Demonstrated success leading technical delivery, mentoring engineers, influencing solution quality and communicating complex topics to technical and nontechnical stakeholders is strongly preferred Benefits The base salary range for this role is $110,000 to $130,000 USD.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO). We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.  This role is based in our Salt Lake City office. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us X: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.