Location: Dublin, Ireland
The Riot Operations Center (ROC) delivers 24/7 live response for issues that impact our players. The ROC maintains three sites around the world to provide this coverage, embracing SRE best practices, proactive incident reduction, and an engineering-focused culture. Each site acts independently while keeping its processes and direction aligned with those of the ROC as a whole. Our Site Leads direct their teams in driving technical triage, developing systems for incident mitigation, and creating solutions to reduce incidents across all current and future Riot games.
As a
Manager, Software Engineering
you will ensure that the Dublin ROC Site is providing high quality live response during its share of the ROC’s follow-the-sun coverage model. You will actively grow the engineering skillset and mindset of your engineers, and be accountable for the technical quality of the team’s work. You will actively grow your team to not only be rock-solid Incident Commanders, but to be expert systems and software triagers as well. You will develop and lead a team of technical sleuths that can accelerate finding the source and the dependencies of any problem at Riot.
You’re right for this role if the idea of growing a new kind of engineering team at Riot and coaching engineers to succeed excites you. You believe SRE is a valuable role you play, not a title you are given. You know in your bones that triage, problem identification, and early detection are essential engineering skills, and you want to teach them to others. You cultivate relationships to provide your team with the support it needs to execute and grow. You use iterative approaches to problems and know how to compromise between ideal solutions and practical outcomes. You believe that just because something is hard doesn’t mean it isn’t worth doing.
Responsibilities:
Manage the Site's engineering staff for growth and performance
Ensure the Site’s engineers receive active mentorship to develop their technical and soft skills
Manage the Site’s response coverage and on-call, participating in the on-call rotation as an Incident Commander
Manage the Site’s capacity for project work and incident response, and drive and report on site performance metrics
Act as the Site’s technical lead, doing hands-on technical work, code reviews, and design reviews, and defining what good looks like for alerting and incident response automation
Drive toward an AI-focused future for our incident response and systems triage
Manage stakeholders during critical incident triages and major launches working alongside TPM teams
Handle Site-specific HR tasks such as local hiring and retention
Required Qualifications:
Bachelor's or Master’s degree in Computer Science or a related field or relevant professional experience
2+ Years experience as a Senior Software Engineer or higher
2+ Years experience performance managing engineers including hiring, coaching, and career development
Demonstrated experience triaging software in large production systems that you yourself didn't write
Demonstrated experience as an Incident Commander, leading incidents with authority regardless of the other titles or roles present
Demonstrated experience eliminating alert fatigue with proper alerting design
Demonstrated experience leading and implementing SRE best practices and actively developing engineers in the SRE space
Demonstrated experience designing, writing, prioritizing, and maintaining high-capacity, high-availability, and high-performance software, especially back-end services
Demonstrated experience working in container-based ecosystems and with a container scheduler (e.g. Marathon, Mesos, Kubernetes, GKE, Amazon ECS)
Demonstrated ability to work across multiple organizations and generate alignment on technical standards
Preferred Qualifications:
4+ Years working in a high performance Site Reliability capacity
Experience working in a global follow-the-sun model, with proficiency in communicating across timezones.
Experience with distributed systems, specifically microservices
Understanding of relational databases such as MySQL
Experience with CI/CD pipelines, ideally Jenkins, Github Actions, or equivalent
Understanding of software performance and the influence of latency in online games
Experience with AWS (or comparable cloud environments)
For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about players' experiences, this could be your role!
Our Perks
Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and Riot will support your retirement benefits with a company match, and double down on your donations of time and money to non-profit charitable organizations. Check out our
benefits pages
for more information.
At Riot Games,
we put players first
. That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application.
leadDublin, Ireland; Experience working in a global follow-the-sun model, with proficiency in communicating across timezones
Location: Philippines
About Advantage HQ
Advantage HQ is building the next generation of creator-led growth infrastructure for consumer brands.
We combine creative strategy, creator partnerships, performance content, whitelisting, affiliate distribution, paid media, and proprietary technology into one integrated growth system.
Our team manages more than $850 million in annual media spend and works with a network of more than 400,000 creators across Meta, TikTok, and YouTube. Through Meteoric AI, our proprietary intelligence platform, we use data and AI to improve decision-making across creative production, creator selection, customer acquisition, campaign performance, and brand growth.
We work with ambitious consumer brands across health, wellness, beauty, nutrition, personal care, and lifestyle.
The Opportunity
We’re looking for a strong people leader to lead and develop our Creative Talent Management team. This person will be responsible for building a high-performing team that consistently sources, vets, onboards, and coordinates creative talent to support our performance marketing campaigns, UGC production, design, and other creative initiatives.
You will own team performance, develop talent management processes, and ensure the team delivers qualified creative talent within agreed timelines and quality standards. You will coach and develop team members, establish clear performance expectations, address performance gaps, and build systems that support efficient and consistent execution as the business grows.
Working closely with Creative Leadership and other stakeholders, you will anticipate talent needs, manage team capacity, and align priorities with business objectives. This role requires someone who can lead people effectively, make data-informed decisions, solve operational challenges, and take ownership of team results.
What You'll Own
People Leadership and Development
Lead, coach, and develop the Creative Talent Management team, building the skills and capabilities needed to achieve individual and team goals.
Set clear performance expectations, define individual responsibilities, and hold team members accountable for their commitments and results.
Conduct regular one-on-ones, performance reviews, and development conversations to recognize strengths, address performance gaps, and support career growth.
Provide timely, constructive feedback and manage difficult conversations, conflicts, and underperformance with fairness and professionalism.
Develop individual improvement plans when needed and follow through to ensure measurable progress.
Identify skill gaps and development needs, providing coaching and training to improve team capability and effectiveness.
Support the recruitment, onboarding, and integration of new team members as business needs evolve.
Build a culture of ownership, collaboration, accountability, and continuous improvement.
Team Performance and Operational Excellence
Own the team's performance against agreed KPIs, service-level agreements, quality standards, and delivery targets.
Monitor team productivity, talent pipeline health, turnaround times, talent quality, and stakeholder satisfaction. Identify performance gaps, determine root causes, and implement corrective actions.
Ensure the team maintains a strong pipeline of qualified creative talent to meet current project requirements and anticipated demand.
Oversee sourcing, screening, vetting, briefing, onboarding, and talent coordination processes to ensure consistent execution and quality.
Establish and improve workflows, SOPs, and quality standards that increase efficiency, consistency, and accountability.
Review workload distribution, team capacity, and project priorities to ensure resources are allocated effectively and deadlines are met.
Oversee quality assurance processes to ensure talent submissions and creative deliverables meet project requirements, brand guidelines, and campaign objectives.
Ensure talent databases, pipeline trackers, and performance reports are accurate, up to date, and used to support decision-making.
Identify operational bottlenecks, resolve recurring issues, and implement scalable solutions based on performance data and team feedback.
Ensure the team follows agreed processes while identifying opportunities to simplify workflows and improve results.
Stakeholder Management and Planning
Partner with Creative Leadership and other stakeholders to understand upcoming project requirements, forecast talent demand, and establish hiring and sourcing priorities.
Lead talent capacity planning to ensure the team can meet changing business needs without compromising quality or delivery timelines.
Translate business requirements into actionable talent plans, clear team priorities, and realistic delivery commitments.
Provide regular updates on team performance, talent availability, pipeline gaps, capacity constraints, and delivery risks.
Communicate competing priorities and resource limitations early, recommending practical solutions to keep projects on track.
Resolve escalations involving talent quality, availability, performance, and delivery timelines.
Build and maintain relationships with creative talent networks and sourcing partners to strengthen access to qualified freelancers and creators.
Stay informed about creative industry trends, sourcing platforms, and emerging practices that can improve talent quality and team performance.
Who You Are
A strong people leader who knows how to build trust, set expectations, and hold a team accountable for results.
A hands-on coach who develops people through clear feedback, structured support, and meaningful growth opportunities.
Comfortable managing underperformance, addressing conflict, and having difficult conversations with professionalism and fairness.
An outcome-oriented leader who takes ownership of team performance and follows through on commitments.
A data-informed decision-maker who uses KPIs and performance insights to identify problems, prioritize improvements, and measure results.
An organized operator who can manage competing priorities, allocate resources, and maintain delivery standards in a fast-paced environment.
A proactive problem-solver who identifies root causes rather than relying on temporary fixes.
A collaborative partner who communicates clearly, manages stakeholder expectations, and builds productive cross-functional relationships.
Adaptable and comfortable leading a remote team in a fast-growing, evolving organization.
Experience We Value
5+ years of experience in creative talent management, talent acquisition, creative recruitment, or a related function.
At least 2 years of direct people management experience, including coaching team members, managing performance, and driving team results.
Demonstrated success in developing team members, managing underperformance, and improving individual and team performance.
Experience establishing and managing KPIs, monitoring results, and implementing corrective actions or performance improvement plans.
Strong understanding of creative talent sourcing, screening, vetting, onboarding, and freelance talent coordination.
Experience supporting creative, marketing, advertising, content production, or other project-based talent needs.
Experience improving workflows, documenting SOPs, and building scalable operational processes.
Ability to use performance data to evaluate team productivity, identify bottlenecks, and make operational decisions.
Proficiency in spreadsheets and tools used to manage talent pipelines, team performance, and operational workflows.
Excellent written and verbal communication skills, with the ability to lead meetings, deliver feedback, resolve issues, and manage stakeholder expectations.
Nice to have:
Experience working with UGC creators, performance creative teams, influencer marketing, or direct-to-consumer brands.
Familiarity with freelance and project-based creative talent management.
Knowledge of creative sourcing platforms such as Casting Networks, Billo, Fiverr, and Upwork.
Experience leading remote or distributed teams.
Established relationships within the creative, advertising, or content creation industry.
Why Join Advantage HQ
Work with a team supporting high-growth consumer brands across multiple industries.
Lead and develop a team that directly supports creative production and performance marketing initiatives.
Take ownership of team performance, operational improvements, and scalable talent management processes.
Partner with experienced professionals across creative, performance marketing, and operations.
Help build systems and team capabilities that support the company's continued growth.
Work in an environment that values accountability, continuous improvement, and professional development.
Location:
Fully remote. We have built the infrastructure for high-performance distributed teams and trust our people to do their best work from wherever they work best.
If you're excited about leading and developing a high-performing talent team, building a culture of accountability, improving systems and processes, and taking ownership of team performance in a growing creative organization, we'd love to hear from you.
Location: Brazil
About the Role
You'll be working with some of the biggest DTC brands in the USA, on creative work that actually moves business outcomes, with cutting-edge AI tools and workflows we've built in-house. And you'll be doing it inside one of the fastest-growing companies in U.S. performance marketing.
We're hiring Project Managers to run the day-to-day operations behind our highest-priority accounts. You'll be assigned to multiple top-tier clients and work across the workflows and work streams that keep campaigns moving and performance climbing.
This is an operational role at its core. The work spans creative and analytical territory, from research and copy to QA and reporting, and a lot of it gets done with the AI tools and proprietary systems that give our team an edge.
What You'll Actually Do
You'll be assigned to multiple high-priority accounts and run operations across them, working alongside Creative Strategists, Performance Analysts, and Influencer Leads. Your responsibilities will include:
Develop and submit creative briefs for senior review.
Draft, edit, and refine advertising copy using our internal AI workflows.
Conduct competitor research and in-depth brand analysis, including review mining, Reddit and community insights, founder-led content, and other relevant sources.
Analyze top-performing scripts across our portfolio and adapt them to align with individual brand voice, positioning, and audience.
Perform quality assurance on creative outputs to ensure alignment with briefs, brand guidelines, and quality standards.
Review raw content and footage to identify high-potential clips for editing and production.
Manage day-to-day project workflows to ensure projects stay on track and are delivered on time.
Track deliverables, deadlines, owners, and blockers while maintaining clear visibility on project status.
Coordinate across creative, strategy, performance, and other teams to ensure alignment and smooth execution.
Ensure deadlines, priorities, and key tasks are met, proactively identifying and preventing gaps or delays.
You'll also be expected to communicate clearly, stay highly organized, and take ownership of projects from start to finish. The goal is to keep work moving, maintain a high standard of quality, and make sure nothing falls through the cracks.
Training
You're not expected to walk in knowing every discipline you'll touch. We invest the first two weeks in deep training on the fundamentals, including Creative Strategy and the other specialties you'll be supporting. We have proprietary courses, frameworks, and SOPs. Plan to learn fast and apply faster.
Who You Are
You have 5+ years of experience in project management, marketing operations, or a similarly detailed cross-functional role. You're obsessive about quality—the kind of person who notices the typo, the off-brand color, or the script that doesn't quite hit.
You're comfortable working with both data and creative, and you don't see those as separate worlds. You've used AI tools in your workflow and you're excited to use more of them. You can write clearly, read carefully, and proactively identify issues without needing to be told.
You're fluent in our stack: Asana, Google Sheets, Slack, and modern AI tools. You communicate well in writing because much of our work happens asynchronously.
About Us
Advantage HQ is a tech-enabled growth firm helping leading brands scale profitably and predictably. We combine full-service performance marketing with proprietary technology, including:
A creator marketplace managing over 80,000 influencer partnerships monthly
An AI-powered platform to streamline discovery, outreach, and whitelisting
Proven playbooks in influencer marketing, paid media, performance creative, and CRO
We're trusted by 200+ high-growth DTC brands across beauty, wellness, lifestyle, and health. Our team of 100+ growth operators, analysts, and creatives manages over $500M in annual media spend and drives meaningful bottom-line impact for our partners.
Compensation
$1,000–$1,300 USD per month.
Strong performers move into bigger scopes, more strategic accounts, and senior operator seats across the business.
Location
Fully remote. Work from wherever you do your best work, on London time (GMT/BST).
Location: Mexico
About the Role
You'll be working with some of the biggest DTC brands in the USA, on creative work that actually moves business outcomes, with cutting-edge AI tools and workflows we've built in-house. And you'll be doing it inside one of the fastest-growing companies in U.S. performance marketing.
We're hiring Project Managers to run the day-to-day operations behind our highest-priority accounts. You'll be assigned to multiple top-tier clients and work across the workflows and work streams that keep campaigns moving and performance climbing.
This is an operational role at its core. The work spans creative and analytical territory, from research and copy to QA and reporting, and a lot of it gets done with the AI tools and proprietary systems that give our team an edge.
What You'll Actually Do
You'll be assigned to multiple high-priority accounts and run operations across them, working alongside Creative Strategists, Performance Analysts, and Influencer Leads. Your responsibilities will include:
Develop and submit creative briefs for senior review.
Draft, edit, and refine advertising copy using our internal AI workflows.
Conduct competitor research and in-depth brand analysis, including review mining, Reddit and community insights, founder-led content, and other relevant sources.
Analyze top-performing scripts across our portfolio and adapt them to align with individual brand voice, positioning, and audience.
Perform quality assurance on creative outputs to ensure alignment with briefs, brand guidelines, and quality standards.
Review raw content and footage to identify high-potential clips for editing and production.
Manage day-to-day project workflows to ensure projects stay on track and are delivered on time.
Track deliverables, deadlines, owners, and blockers while maintaining clear visibility on project status.
Coordinate across creative, strategy, performance, and other teams to ensure alignment and smooth execution.
Ensure deadlines, priorities, and key tasks are met, proactively identifying and preventing gaps or delays.
You'll also be expected to communicate clearly, stay highly organized, and take ownership of projects from start to finish. The goal is to keep work moving, maintain a high standard of quality, and make sure nothing falls through the cracks.
Training
You're not expected to walk in knowing every discipline you'll touch. We invest the first two weeks in deep training on the fundamentals, including Creative Strategy and the other specialties you'll be supporting. We have proprietary courses, frameworks, and SOPs. Plan to learn fast and apply faster.
Who You Are
You have 5+ years of experience in project management, marketing operations, or a similarly detailed cross-functional role. You're obsessive about quality—the kind of person who notices the typo, the off-brand color, or the script that doesn't quite hit.
You're comfortable working with both data and creative, and you don't see those as separate worlds. You've used AI tools in your workflow and you're excited to use more of them. You can write clearly, read carefully, and proactively identify issues without needing to be told.
You're fluent in our stack: Asana, Google Sheets, Slack, and modern AI tools. You communicate well in writing because much of our work happens asynchronously.
About Us
Advantage HQ is a tech-enabled growth firm helping leading brands scale profitably and predictably. We combine full-service performance marketing with proprietary technology, including:
A creator marketplace managing over 80,000 influencer partnerships monthly
An AI-powered platform to streamline discovery, outreach, and whitelisting
Proven playbooks in influencer marketing, paid media, performance creative, and CRO
We're trusted by 200+ high-growth DTC brands across beauty, wellness, lifestyle, and health. Our team of 100+ growth operators, analysts, and creatives manages over $500M in annual media spend and drives meaningful bottom-line impact for our partners.
Compensation
$1,000–$1,300 USD per month.
Strong performers move into bigger scopes, more strategic accounts, and senior operator seats across the business.
Location
Fully remote. Work from wherever you do your best work, on London time (GMT/BST).
Location: Argentina
About the Role
You'll be working with some of the biggest DTC brands in the USA, on creative work that actually moves business outcomes, with cutting-edge AI tools and workflows we've built in-house. And you'll be doing it inside one of the fastest-growing companies in U.S. performance marketing.
We're hiring Project Managers to run the day-to-day operations behind our highest-priority accounts. You'll be assigned to multiple top-tier clients and work across the workflows and work streams that keep campaigns moving and performance climbing.
This is an operational role at its core. The work spans creative and analytical territory, from research and copy to QA and reporting, and a lot of it gets done with the AI tools and proprietary systems that give our team an edge.
What You'll Actually Do
You'll be assigned to multiple high-priority accounts and run operations across them, working alongside Creative Strategists, Performance Analysts, and Influencer Leads. Your responsibilities will include:
Develop and submit creative briefs for senior review.
Draft, edit, and refine advertising copy using our internal AI workflows.
Conduct competitor research and in-depth brand analysis, including review mining, Reddit and community insights, founder-led content, and other relevant sources.
Analyze top-performing scripts across our portfolio and adapt them to align with individual brand voice, positioning, and audience.
Perform quality assurance on creative outputs to ensure alignment with briefs, brand guidelines, and quality standards.
Review raw content and footage to identify high-potential clips for editing and production.
Manage day-to-day project workflows to ensure projects stay on track and are delivered on time.
Track deliverables, deadlines, owners, and blockers while maintaining clear visibility on project status.
Coordinate across creative, strategy, performance, and other teams to ensure alignment and smooth execution.
Ensure deadlines, priorities, and key tasks are met, proactively identifying and preventing gaps or delays.
You'll also be expected to communicate clearly, stay highly organized, and take ownership of projects from start to finish. The goal is to keep work moving, maintain a high standard of quality, and make sure nothing falls through the cracks.
Training
You're not expected to walk in knowing every discipline you'll touch. We invest the first two weeks in deep training on the fundamentals, including Creative Strategy and the other specialties you'll be supporting. We have proprietary courses, frameworks, and SOPs. Plan to learn fast and apply faster.
Who You Are
You have 5+ years of experience in project management, marketing operations, or a similarly detailed cross-functional role. You're obsessive about quality—the kind of person who notices the typo, the off-brand color, or the script that doesn't quite hit.
You're comfortable working with both data and creative, and you don't see those as separate worlds. You've used AI tools in your workflow and you're excited to use more of them. You can write clearly, read carefully, and proactively identify issues without needing to be told.
You're fluent in our stack: Asana, Google Sheets, Slack, and modern AI tools. You communicate well in writing because much of our work happens asynchronously.
About Us
Advantage HQ is a tech-enabled growth firm helping leading brands scale profitably and predictably. We combine full-service performance marketing with proprietary technology, including:
A creator marketplace managing over 80,000 influencer partnerships monthly
An AI-powered platform to streamline discovery, outreach, and whitelisting
Proven playbooks in influencer marketing, paid media, performance creative, and CRO
We're trusted by 200+ high-growth DTC brands across beauty, wellness, lifestyle, and health. Our team of 100+ growth operators, analysts, and creatives manages over $500M in annual media spend and drives meaningful bottom-line impact for our partners.
Compensation
$1,000–$1,300 USD per month.
Strong performers move into bigger scopes, more strategic accounts, and senior operator seats across the business.
Location
Fully remote. Work from wherever you do your best work, on London time (GMT/BST).
Location: Madrid, Spain; Barcelona, Spain
Workplace: Hybrid
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
⭐ YOUR MISSIONS ON THIS ROLE ⭐
As General Manager Associate, you support the General Manager for Spain (GM) on top business priorities, such as unlocking new growth, driving alignment on strategy and building new processes/standards internally and externally.
You will be highly involved in key challenges for Alan, supporting the General Manager by completing high added value tasks.
Your missions will include:
Please note that we can’t be exhaustive on the projects you will perform as a GM associate, as you can be asked to help on almost any subject.
- Corporate & Governance (support for the constitution of our board packs, market research, prepare key meetings, coordinate Monthly Business Reviews...)
- Growth (supporting marketing initiatives, partnerships...)
- Brand & Communication (develop the Corporate brand at major business events, write a newsletter, animate social networks)
- Strategy (contribute to the strategic vision of the company, screen markets and competition, produce business analyses, build models of growth, etc.)
- Product (identify and explore strategic product opportunities)
- Talent Acquisition (source and recruit the best team)
- Team (organize the Spanish off-site, kick-off and key bonding events)
Examples of recent projects by global founder associates team:
- Finance – Fundraising: Prepared the pitch deck, ran financial analysis for valuation, and coordinated the round with investors.
- Product – Health services exploration: Conducted in-depth market research to identify opportunities for new health services at Alan.
- Finance – M&A process: Supported due diligence and valuation, coordinated the process, and helped integrate the acquired company.
- Sales – Key tender: Acted as project manager across the full process, aligning Sales and Product teams to build the strongest offer.
- Logistics – Annual Alaner reunion: Managed a €600k budget and a team of 10 to bring Alaners together over 2 days.
- Recurring: Ran weekly internal comms, supported the CEO's weekly newsletter, and coordinated the unit's monthly business reviews.
You will grow exponentially with the guidance of these senior Alaners. It is a unique chance to work on so many tasks in a different and non traditional environment.
PROFILE & COMPETENCIES
- We are looking for a candidate with 2-4 years of experience in strategy, operations or consulting.
- Fluency in spoken and written English and Spanish. All our company communications are written and in English.
- Autonomy and rigor: you're organized, reliable, and can own a project from start to finish.
- Sharp analytical thinking: you ask the right questions, break down complex problems, and find solutions backed by solid reasoning.
- Proactivity: you deliver fast and well, and you go further by spotting problems early and proposing new ideas.
- Business sense: you think like an owner, understand what makes a company great, and make good calls even when things are unclear.
- Strong execution: you drive projects forward and rally others around a shared goal.
- Versatility: you switch between very different topics without losing impact.
- Clear communication: you express your needs clearly and inspire others to act.
- Growth mindset: you actively seek feedback and use it to improve.
For this role we are looking to hire within the B1-C1 level range https://alan.com/en/careers/a/salary-equity.
🌍 HOW WE WORK
- Location: Based in Barcelona or Madrid.
- Remote work: We offer remote work flexibility.
🎯 IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES.
If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learnings or success.
If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?
Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application!
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
YOU WANT TO KNOW MORE ABOUT ALAN?
🙌 Perks & Benefits https://alan.com/en/careers/a/salary-equity: Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
🤘A strong culture https://alan.com/en/about/a/leadership-principles: People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work.
Location: Remote
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Pourquoi Deliveroo ?
Nous transformons la façon dont le monde mange et fait ses courses en rendant leur accès plus pratique et agréable. Nous connectons les consommateurs, les restaurants, les magasins et les cyclistes. Nous donnons à chaque personne la possibilité d'acheter ce qu'elles veulent, comme elles le veulent, quand elles le veulent et où elles le veulent.
Nous sommes une entreprise axée sur la technologie, à l'avant-garde d’un secteur qui connaît une des expansions les plus rapides au monde. Nous avançons rapidement, valorisons l'autonomie, et sommes toujours en recherche de nouvelles idées et de personnes talentueuses pour nous rejoindre!
Descriptif du poste :
En tant que
Business Development Manager
basé(e) à Toulouse (CDD), vous jouerez un rôle essentiel dans l’expansion de Deliveroo en France. Rattaché(e) au Regional Sales Manager, vous rejoindrez une équipe ambitieuse et déterminée à accélérer notre croissance.
Vos principales responsabilités seront:
Prospecter et signer de nouveaux restaurateurs partenaires (téléphone & terrain).
Générer un volume d’appels quotidiens pour alimenter votre pipeline commercial.
Être présent sur le terrain au moins 3 jours par semaine pour développer votre zone.
Présenter et vendre l’offre Deliveroo en s’appuyant sur le script de vente interne et en adaptant votre discours à chaque interlocuteur.
Piloter les négociations commerciales de bout en bout et conclure efficacement les ventes.
Atteindre vos objectifs mensuels et assurer un suivi rigoureux dans le CRM.
Accompagner les partenaires après signature et reporter régulièrement votre activité a votre manager.
Profil recherché:
Bac+3 minimum ou expérience équivalente en vente.
Expérience confirmée en commerce, idéalement en B2B.
À l’aise avec la prospection terrain et le contact commerçant.
Excellent relationnel, sens de la négociation et du closing.
Autonome, organisé(e) et orienté(e) résultats.
Appétence pour l’univers de la restauration et de la foodtech.
Permis B obligatoire.
Ce que nous offrons :
Un salaire fixe attractif avec des commissions déplafonnées sur les ventes réalisées.
De réelles perspectives d'évolution au sein de l’équipe commerciale et plus largement dans l'entreprise.
Un environnement de travail stimulant et collaboratif, au cœur d’une entreprise en pleine croissance.
Télétravail hybride pour un meilleur équilibre entre autonomie et esprit d’équipe.
Une politique avantageuse pour les parents.
Un accès à WellPass à tarif préférentiel pour entretenir votre bien-être.
Les frais de livraison offerts sur Deliveroo+ pour profiter de nos meilleures offres.
Si vous êtes motivé(e), persévérant(e) et prêt(e) à relever de nouveaux défis au sein d’une équipe de vente dynamique et ambitieuse, postulez dès maintenant et participez à la croissance de Deliveroo !
Environnement de travail & avantages
Chez Deliveroo, nous savons que les employés sont au cœur de l'entreprise et nous accordons une grande importance à leur bien-être. Les avantages varient d'un pays à l'autre, mais nous proposons du télétravail hybride, ainsi que de nombreux avantages dans des domaines tels que la santé, le bien-être, les congés parentaux, la retraite ainsi que des congés pour soutenir une œuvre de bienfaisance de votre choix. Les avantages sont propres à chaque pays. Pour plus d'informations, veuillez vous adresser à la personne chargée du recrutement pour ce poste.
Diversité
Nous sommes convaincus qu'un excellent environnement de travail est celui qui reflète le monde dans lequel nous vivons dans toute sa diversité. Nous ne portons aucun jugement sur ce qui fait de vous la personne que vous êtes - que ce soit votre genre, votre race, votre sexualité, votre religion ou même une aversion secrète pour la coriandre!
À compétences égales, ce poste est ouvert aux travailleurs et travailleuses en situation de handicap ou assimilés au sens de l’article L5212-13 du Code du travail. Deliveroo s’engage en faveur de la diversité, l’égalité professionnelle, l’emploi des personnes en situation de handicap.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: Remote
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Pourquoi Deliveroo ?
Nous transformons la façon dont le monde mange et fait ses courses en rendant leur accès plus pratique et agréable. Nous connectons les consommateurs, les restaurants, les magasins et les cyclistes. Nous donnons à chaque personne la possibilité d'acheter ce qu'elles veulent, comme elles le veulent, quand elles le veulent et où elles le veulent.
Nous sommes une entreprise axée sur la technologie, à l'avant-garde d’un secteur qui connaît une des expansions les plus rapides au monde. Nous avançons rapidement, valorisons l'autonomie, et sommes toujours en recherche de nouvelles idées et de personnes talentueuses pour nous rejoindre!
Descriptif du poste :
En tant que
Business Development Manager
basé(e) à Nantes (CDD), vous jouerez un rôle essentiel dans l’expansion de Deliveroo en France. Rattaché(e) au Regional Sales Manager, vous rejoindrez une équipe ambitieuse et déterminée à accélérer notre croissance.
Vos principales responsabilités seront:
Prospecter et signer de nouveaux restaurateurs partenaires (téléphone & terrain).
Générer un volume d’appels quotidiens pour alimenter votre pipeline commercial.
Être présent sur le terrain au moins 3 jours par semaine pour développer votre zone.
Présenter et vendre l’offre Deliveroo en s’appuyant sur le script de vente interne et en adaptant votre discours à chaque interlocuteur.
Piloter les négociations commerciales de bout en bout et conclure efficacement les ventes.
Atteindre vos objectifs mensuels et assurer un suivi rigoureux dans le CRM.
Accompagner les partenaires après signature et reporter régulièrement votre activité a votre manager.
Profil recherché:
Bac+3 minimum ou expérience équivalente en vente.
Expérience confirmée en commerce, idéalement en B2B.
À l’aise avec la prospection terrain et le contact commerçant.
Excellent relationnel, sens de la négociation et du closing.
Autonome, organisé(e) et orienté(e) résultats.
Appétence pour l’univers de la restauration et de la foodtech.
Permis B obligatoire.
Ce que nous offrons :
Un salaire fixe attractif avec des commissions déplafonnées sur les ventes réalisées.
De réelles perspectives d'évolution au sein de l’équipe commerciale et plus largement dans l'entreprise.
Un environnement de travail stimulant et collaboratif, au cœur d’une entreprise en pleine croissance.
Télétravail hybride pour un meilleur équilibre entre autonomie et esprit d’équipe.
Une politique avantageuse pour les parents.
Un accès à WellPass à tarif préférentiel pour entretenir votre bien-être.
Les frais de livraison offerts sur Deliveroo+ pour profiter de nos meilleures offres.
Si vous êtes motivé(e), persévérant(e) et prêt(e) à relever de nouveaux défis au sein d’une équipe de vente dynamique et ambitieuse, postulez dès maintenant et participez à la croissance de Deliveroo !
Environnement de travail & avantages
Chez Deliveroo, nous savons que les employés sont au cœur de l'entreprise et nous accordons une grande importance à leur bien-être. Les avantages varient d'un pays à l'autre, mais nous proposons du télétravail hybride, ainsi que de nombreux avantages dans des domaines tels que la santé, le bien-être, les congés parentaux, la retraite ainsi que des congés pour soutenir une œuvre de bienfaisance de votre choix. Les avantages sont propres à chaque pays. Pour plus d'informations, veuillez vous adresser à la personne chargée du recrutement pour ce poste.
Diversité
Nous sommes convaincus qu'un excellent environnement de travail est celui qui reflète le monde dans lequel nous vivons dans toute sa diversité. Nous ne portons aucun jugement sur ce qui fait de vous la personne que vous êtes - que ce soit votre genre, votre race, votre sexualité, votre religion ou même une aversion secrète pour la coriandre!
À compétences égales, ce poste est ouvert aux travailleurs et travailleuses en situation de handicap ou assimilés au sens de l’article L5212-13 du Code du travail. Deliveroo s’engage en faveur de la diversité, l’égalité professionnelle, l’emploi des personnes en situation de handicap.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: ES - Barcelona, Spain
Scopely is looking for a Lead Product Analyst to join our new unannounced project in Barcelona, Spain, on a hybrid basis, working 3 days a week from the hub.
At Scopely, we care deeply about what we do and want to inspire play, every day - whether in our work environments alongside our talented colleagues, or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing and innovating the mobile games industry, connecting millions of people around the world daily.
We are in development stages on an ambitious, unannounced, cross-platform Strategy/MMO title, creating a team of talented and passionate game makers to join us on this exciting journey!
What you will do
As a Lead Product Analyst, you will partner with a team of Analytical Engineers and product analysts, to support the game team. In this role, partnering with our internal data platform and data science teams, you will use data to generate player behaviour insights and improve feature performance; from data modelling and event tracking, through to AB-testing, insightful analyses and recommendations that answer the game’s most complex and challenging questions.
Data Analysis: Dive deep into large, complex data sets to extract actionable insights that drive strategic decision-making. Analyse player behaviour, game performance, and trends to inform product strategies and optimisations.
Analytics Roadmap: Collaborate with cross-functional teams to develop comprehensive analytics roadmaps tailored to specific game verticals. Define key metrics, establish data collection processes, and implement analytical frameworks to drive continuous improvement.
Ownership of Analysis: Take ownership of end-to-end analytical projects, from data gathering and processing to interpretation and presentation. Drive the execution of analytical initiatives with precision and attention to detail.
Cross-functional Collaboration: Work closely with teams across the organisation to translate data insights into impactful business outcomes.
Product Roadmap Influence: Partner to shape the future direction of the game.
Leverage data-driven insights to prioritise features, optimise game economies, and refine product roadmaps for maximum player engagement and satisfaction.
Presentation and Communication: Effectively communicate complex findings and recommendations to stakeholders at all levels of the organisation. Present insights in a clear, concise manner through compelling presentations and reports.
What We’re Looking For
7+ years of experience as a Data Analyst or Business Intelligence-related role
Gaming industry background
Working knowledge of SQL and comfort working in large data sets – exposure to BigQuery and Python/R experience a plus
Working knowledge of visualization tools: Looker (Preferred), QlikView, Tableau or PowerBI.
Please ensure that the résumé/CV you attach is written in English.
About Scopely
Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek™ Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble® franchise, “Yahtzee® With Buddies,” and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play.
Founded in 2011, Scopely is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely’s position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like “MONOPOLY GO!” from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Scopely Explore games businesses — Scopely consistently delivers experiences players love today and return to for years to come.
Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine and one of Fast Company's "World's Most Innovative Companies" and “Best Workplaces for Innovators,” Scopely believes that video games can be a force for good — creating meaningful connections, vibrant communities, and making life better through play.
Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information, visit:
https://www.scopely.com/
.
Notice to Candidates: Scopely will never request payment or financial information during the application or hiring process. Please apply only through our official
website
and verify that all Talent Partner communications come from an email address ending in @
scopely.com
.
Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact recruiting@scopely.com. Our job applicant privacy policies are available here:
California Privacy Notice
and
EEA/UK Privacy Notice
.
Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.
Location: London, United Kingdom - Deliveroo
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
About the team
We’re looking for a talented individual to join our Rider Onboarding and Compliance Team. This is a bustling and vibrant team that helps applicants become riders to ensure we have enough riders in the fleet to supply customer demand and proactively ensure riders remain in service and compliant during their time with Deliveroo. This is the perfect opportunity to join an exciting, fast-growing business and expand your operational abilities.
About the role
You will report to the Rider Compliance Team Lead and collaborate with the Rider Compliance Team to proactively ensure riders remain in-service and compliant by effectively and efficiently managing compliance pipelines. In collaboration with the Rider Compliance Senior team, you will be responsible for reducing rider downtime resulting from compliance processes and ensuring Deliveroo is compliant with local laws at all times
What you'll be doing:
Accurately load riders to compliance sweeps to ensure we have valid and compliant rider information and documentation
Monitor the rider compliance flows to ensure minimal friction in the process
Provide SME compliance knowledge to Deliveroo team to ensure we successfully launch in new markets and our fleet remains compliant
Manage vendor compliance queues to ensure that compliance cases are reviewed and actioned efficiently
Develop and provide SME market-specific compliance knowledge to our vendors and internal teams
Respond to internal and external compliance escalations
Ensure the Rider Compliance Team process and training documentation is up-to-date
Provide comprehensive training to new starters and our vendors
Collaborate with the Compliance Team to identify opportunities for reducing inefficiencies within our processes
Collaborate with the broader Rider Compliance Team to achieve KPIs and targets
Proactively identify, investigate and take appropriate actions to mitigate rider compliance risk within our fleet or processes
Requirements
You are proficient in written and spoken English
You are an excellent and confident communicator
You are highly organised
You are detail-oriented
You are a strong team player
You are happy working in a fast-paced environment and can easily adapt to change
You are self-motivated and eager to learn
You are curious and can challenge processes that aren’t working -- you get to the bottom of things
You are familiar with G-Sheets or Excel (can maintain complex spreadsheets).
Experience using Salesforce
Why Deliveroo
Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.
We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.
Workplace & Benefits
At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: Berlin, Germany
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
Calling all team-players - are you looking for a flexible job that could shape the future of retail? If so, then let’s talk!
We are looking for part-time Grocery Associates to join our Wolt Market team in Berlin! 🤩
What you’ll be doing
Taking in orders through our Merchant app.
Picking and packing groceries & handing them to customers and couriers.
Managing our internal systems which include precise information about nutrients and allergens.
Maintaining order and cleanliness of the store.
What you’ll get by joining us
Discounted Travel Tickets
Refreshments Provided
Credits on your Wolt orders
Team Events during the year!
Employee Assistance Program
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using
Covey Scout for Inbound
from August 21, 2023, through December 21, 2023, and resumed using
Covey Scout for Inbound
again on June 29, 2024.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here:
Covey
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: Berlin Office; Denmark; Estonia; Latvia; Slovenia; Hungary; Portugal; Poland; Serbia; Germany; Austria; Finland; Ireland; Bulgaria; Belgium; Czech Republic; United Kingdom; Croatia; Spain; Greece
Workplace: Remote
The AI orchestration of your wildest imagination.
n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. Backed by a fiercely inventive community and 500+ builder-approved integrations, we’re changing the way people bring systems together and scale ideas for impact.
Since our founding in 2019, we’ve grown into a diverse team of over 260 - working across Europe and the US, connected by a shared builder spirit and with our centre of gravity in Berlin. Along the way, we’ve:
- Cultivated a community of more than 650,000 active developers and builders
- Earned 190K+ GitHub stars, making us one of the world’s Top 40 most popular projects
- Backed by top investors, from Sequoia’s first German seed to our SAP's recent strategic investment - bringing us to a $5.2bn valuation
That’s the company we’ve built. Now we’d love to see what you can build. If you’re applying, try n8n out - whether you’re technical or not - and share a screenshot of your first workflow with us. The easiest place to start is here: app.n8n.cloud/register http://app.n8n.cloud/register.
We’re in a defining moment of an incredible journey. Come and build with us.
Your main goal will be to build and scale the systems, automations, and AI-powered processes that enable n8n's Support teams to deliver exceptional service at scale, while leading and developing the engineers who make it happen.
To achieve this, you'll take ownership of four key areas:
LEAD AND GROW THE SUPPORT SYSTEMS TEAM
- Lead, coach, and develop our Systems & Programs engineers, helping them grow their technical expertise and careers.
- Establish a clear team scope, planning processes, and delivery rhythm to ensure consistent execution against priorities.
- Support hiring and onboarding while staying close to technical decisions and hands-on problem-solving.
OWN THE SUPPORT TOOLING STRATEGY AND ROADMAP
- Own the Support tooling portfolio and build a prioritised roadmap that enables Reactive and Proactive Support to scale efficiently.
- Establish structured project intake, scoping, and prioritisation processes to focus engineering efforts on the highest-impact opportunities.
- Partner with Support leaders and stakeholders across Product, Engineering, Cloud, Security, Legal, Data, Customer Success, Sales, and Partnerships to align priorities and deliver improvements.
DRIVE AI-FIRST SUPPORT AND AUTOMATION
- Lead the expansion of Nate, our AI-powered Support solution, across Support tiers to increase the share of tickets handled through AI.
- Guide the development, maintenance, and adoption of reliable automations, AI agents, and integrations that reduce repetitive work and improve Support efficiency.
- Measure the impact of AI and automation through metrics such as time saved, AI-handled ticket share, and cost per AI ticket.
BUILD SCALABLE PROCESSES AND OPERATIONAL FOUNDATIONS
- Rebuild and optimise foundational Support processes, ensuring workflows are efficient, documented, and scalable.
- Establish strong governance for standard operating procedures (SOPs), tooling ownership, and automation reliability.
- Drive continuous improvement by tracking tooling adoption, SOP compliance, operational efficiency, and capacity freed up for Support teams.
REQUIREMENTS
MUST-HAVES
- Hands-on n8n expertise: You have practical experience building and maintaining complex workflows and automations using n8n.
- Strong technical foundations: You're comfortable working with APIs, HTTP, authentication, webhooks, and SaaS architecture.
- Support systems ownership: You've owned and improved technical Support systems, tooling, and automations in a B2B SaaS environment.
- Engineering leadership: You have at least 5 years experience leading or mentoring engineers, helping them develop their skills and deliver high-quality work.
- Roadmap and stakeholder management: You can translate business needs into clear technical priorities and align cross-functional stakeholders around a shared roadmap.
- AI and automation expertise: You have hands-on experience implementing AI agents or AI-assisted Support tooling to improve operational efficiency.
NICE-TO-HAVES
- Technical product background: You've worked as a developer, in DevOps, or on an automation-focused technical product.
- Support analytics: You're familiar with Support performance metrics and have experience using analytics or dashboarding tools such as Hex or Metabase.
- Open-source ecosystem: You have experience working in open-source or community-led SaaS environments.
- Remote-first experience: You've worked in distributed, remote-first teams, ideally within a European startup or scale-up.
Why join us?
At n8n, you'll have the opportunity to shape a growing Support Systems function and define how we scale customer support through AI, automation, and better tooling. You'll lead a team of talented engineers, own a high-impact technical roadmap, and work closely with teams across the company to turn ambitious ideas into real operational improvements.
You'll join one of Europe's fastest-growing startups, where your work will directly influence how we deliver exceptional customer experiences as we grow. With a remote-first culture that values autonomy, experimentation, and continuous learning, you'll have the freedom to build the foundations of an AI-first Support organisation.
Sound like a challenge you're excited to take on?
Apply now — and help us build the future of automation.
n8n is an equal opportunity employer and does not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status.
We can sponsor visas to Germany; for any other country, you need to have existing right to work.
Our company language is English.
You care about diversity and inclusion? We do too! Check out our Diversity, Inclusion and Belonging initiatives at n8n https://www.notion.so/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35?pvs=21 (https://www.notion.so/n8n/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35).
Location disclaimer: If you see multiple job postings for the same role, it is most likely because we're hiring remotely for this role and posting in different locations to make sure every potential candidate can see the role. Please apply to the location you're the most likely to work from in the future.
BENEFITS
- Competitive compensation 💸 – We offer fair and attractive pay.
- Ownership 💪 – Our core value is to “empower others,” and we mean it—you’ll get a slice of n8n with equity.
- Work/life balance 🏖️ – We work hard but ensure you have time to recharge:
- Europe: 30 days of vacation, plus public holidays wherever you are.
- US: 20 vacation days, 8 sick days, plus public holidays wherever you are.
- Health & wellness 🩺 –
- Europe: We provide benefits according to local country norms.*
- US: Multiple low-premium, low-deductible medical plans with coverage for individuals and families—plus a no-cost premium HDHP option with a pre-seeded HSA—along with dental and vision coverage.
- Future planning 💰 –
- Europe: We provide pension contributions according to local country norms.*
- US: 401(k) retirement plan with a 4% employer match.
- Financial security 🛡️ –
- Europe: We provide benefits according to local country norms.*
- US: Company-paid short-term and long-term disability insurance, plus life insurance to support you and your loved ones.
- Career growth 📈 – We hire rising stars who grow with us! You’ll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills.
- A passionate team 🤩 – We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it!
- Remote-first 🌏 – Our team works remotely across Europe, with regular off-sites for team bonding. Some roles, like sales in the US, are hybrid—please check the job description.
- Giving back 🤝 – We're big fans of open source, and you'll get $100 per month to support projects you care about.
- Transparency 🙏 – We all know what everyone’s working on, how the company is doing—the whole shebang.
*Country and/or State specific details provided in your employment agreement.
Location: Sweden (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity
Grafana Labs is looking for a
Major Account Executive
based in Sweden who will be responsible for managing some of our largest enterprise accounts in the
Nordics region
. You will identify, nurture and close opportunities within your assigned install base, manage forecasts and track customer data. We're strong proponents of a consultative sales approach - learn about the customer's needs first before talking products. Your expertise will be critical in helping articulate the value of our products, work with the customer during the trial phase and hand off a strong relationship to our Growth team. Ideally, you come from a technical background and have sold technical products before.
What You’ll Be Doing
Identify new opportunities to expand Grafana usage within a set of current customers
Meet and exceed individual quarterly and annual sales goals
Manage all aspects of the sales process (prospecting, sales meetings, product demos, proofs of concept, proposals, negotiations and account management)
Cultivate sales through outbound prospecting and inbound leads
Be able to understand and convey the value of both Grafana Cloud and Grafana Enterprise
Become an expert in managing your sales pipeline in Salesforce
Manage quote creation, order processing, and day-to-day customer requests
What Makes You a Great Fit:
6+ Years of experience in infrastructure technology sales
Demonstrated history of consistent goal achievement in a highly competitive environment (top 10% performer)
Energetic, upbeat, entrepreneurial, tenacious team player
Adaptable and with demonstrable experience in high velocity technology companies
You will need to be an excellent communicator in all channels (in person, online, in writing) and able to form strong working relationships both in person and virtually
Fluent in English & Swedish or Danish or Norwegian or Finnish.
Bonus Points For:
Familiarity with open source technology is a significant advantage
Experience using Salesforce
Experience using Command of the Message and MEDD(P)ICC is ideal
Compensation & Reward
In Sweden, the OTE compensation range for this role is SEK
2,985,000
- SEK 3,090,000.
Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: USA
Workplace: Remote
Solvd Inc. is a rapidly growing AI-native consulting and technology services firm delivering enterprise transformation across cloud, data, software engineering, and artificial intelligence. We work with industry-leading organizations to design, build, and operationalize technology solutions that drive measurable business outcomes.
Following the acquisition of Tooploox, a premier AI and product development company, Solvd now offers true end-to-end delivery—from strategic advisory and solution design to custom AI development and enterprise-scale implementation. Our capability centers combine deep technical expertise, proven delivery methodologies, and sector-specific knowledge to address complex business challenges quickly and effectively.
We are looking for a Senior / Staff Data Engineer to build what the Agent Assist provider calls: the Bedrock Knowledge Base configuration, the OpenSearch Serverless collection, the versioned retrieval API, and the quality dashboard. You’ll own the retrieval workstream end to end, paired with the ingestion engineer, with technical direction from the Solution Architect.
This role carries the most technical risk in the engagement — entitlement filtering is a severity-one commitment. The mission: ship a retrieval API that returns the right passages, with citations, only to callers entitled to see them, at a latency and cost the client accepts, and that the client can version and operate after week 10.
WHAT YOU’LL DO
- Stand up the Bedrock Knowledge Base and OpenSearch Serverless vector collection in the client’s account from infrastructure code, with the embedding model, chunking strategy, and metadata fields the architect specified.
- Implement hybrid retrieval — vector plus keyword — with metadata filtering by taxonomy, source, status, and review date; tune top-k, score thresholds, and reranking against the golden question suite.
- Build the retrieval API on API Gateway and Lambda per the Integration Blueprint — versioned paths, authentication for the Agent Assist provider, per-client rate limits and usage metrics, structured error responses, and a citation payload with source URL, title, section, and last modified date.
- Enforce entitlement at query time by filtering on permission metadata the ingestion pipeline captures — no restricted passage is ever returned to an unentitled caller.
- Provide the Bedrock retrieve-and-generate reference endpoint used for pilot validation in weeks 7–9.
- Build the quality dashboard — relevance, grounding, and citation scores trended per run; permission test results; freshness lag per source; API latency and error rate; OpenSearch capacity.
- Support the contact center pilot in weeks 7–9 — capture retrieval misses, tune, and re-run the suite before each change ships.
- Write the retrieval and API runbooks including model change, re-embedding, and index rebuild procedures with cost implications.
- Pair with client platform owners in weeks 9–10 and hand over on the transition readiness checklist.
REQUIRED SKILLS & EXPERIENCE
- 4+ years as a software or ML engineer, with at least one RAG or enterprise search system delivered to production and measured with an evaluation suite — not just demos.
- Hands-on with Amazon Bedrock — Knowledge Bases, Retrieve and RetrieveAndGenerate APIs, embedding models — and Amazon OpenSearch Serverless vector search including hybrid queries and metadata filters.
- Python, with experience shipping Lambda-based APIs behind API Gateway including auth, versioning, and throttling.
- Infrastructure-as-code with Terraform or AWS CDK and CI for deployment into a client-owned account.
- Practical understanding of chunking, embedding model selection, reranking, and the trade-offs between relevance, latency, and cost.
- Experience building operational dashboards in CloudWatch or an equivalent tool.
PREFERRED QUALIFICATIONS
- AWS Certified Generative AI Developer Professional or AWS Certified Machine Learning Engineer Associate.
- Experience with RAG evaluation frameworks and metrics — faithfulness, context precision and recall, citation accuracy.
- Experience integrating with a contact center Agent Assist product as an API provider.
- Familiarity with Bedrock Guardrails and permission-aware retrieval patterns over Microsoft 365 content.
When you join Solvd, you'll…
- Shape real-world AI-driven projects across key industries, working with clients from startup innovation to enterprise transformation.
- Be part of a global team with equal opportunities for collaboration across continents and cultures.
- Thrive in an inclusive environment that prioritizes continuous learning, innovation, and ethical AI standards.
Ready to make an impact?
If you're excited to build things that matter, champion responsible AI, and grow with some of the industry’s sharpest minds. Apply today and let’s innovate together.
Solvd is an equal opportunity employer.
Location: USA
Workplace: Remote
Solvd Inc. is a rapidly growing AI-native consulting and technology services firm delivering enterprise transformation across cloud, data, software engineering, and artificial intelligence. We work with industry-leading organizations to design, build, and operationalize technology solutions that drive measurable business outcomes.
Following the acquisition of Tooploox, a premier AI and product development company, Solvd now offers true end-to-end delivery—from strategic advisory and solution design to custom AI development and enterprise-scale implementation. Our capability centers combine deep technical expertise, proven delivery methodologies, and sector-specific knowledge to address complex business challenges quickly and effectively.
We are looking for a Senior Data Engineer to build the four source connectors and ingestion pipeline that turns raw knowledge content into a governed, permission-tagged corpus in S3 and Amazon Bedrock Knowledge Bases. You’ll own the ingestion workstream end to end inside an architecture set by the Solution Architect, working paired with the retrieval engineer so no deliverable sits with one person.
The mission: get every in-scope item from four source systems into the index with its metadata, permissions, and lineage intact — on a sync schedule the client can tune, with retirement propagating on the next run.
WHAT YOU’LL DO
- Build the iKNOW connector against Oracle B2C Service knowledge APIs — full inventory extract, then incremental sync by modified date with article status and answer version captured.
- Build SharePoint, OneDrive, and Teams connectors on Microsoft Graph — site and drive enumeration, delta queries for incremental change, and capture of sharing and group membership as permission metadata on every item.
- Build the Sitecore connector against its content APIs for public web content in scope.
- Implement the ingestion pipeline — landing in S3 with per-source prefix convention, document conversion and text extraction, deduplication by content hash, metadata enrichment from taxonomy, and Bedrock Knowledge Base data source sync with chunking parameters set by the architect.
- Produce inventory extracts for content disposition reviews and counts that feed the end-of-Phase-1 re-baselining.
- Implement retirement handling — items marked retired or deleted at source are removed from the index on the next sync.
- Handle throttling and backoff for Oracle and Microsoft APIs, idempotent re-runs, and failure isolation per source so one connector’s outage does not stall the others.
- Instrument every pipeline stage with CloudWatch metrics and write the ingestion runbooks.
- Pair with client IT during weeks 7–10 so they can run, re-run, and extend the pipelines after transition.
REQUIRED SKILLS & EXPERIENCE
- 4+ years building data pipelines in production, at least 2 of them on AWS with Python.
- Hands-on with Microsoft Graph API for SharePoint and Teams content — delta queries, permissions, and throttling — or equivalent enterprise content platform experience.
- Experience landing unstructured content (HTML, Office documents, PDF, chat transcripts) into S3 and preparing it for search or vector indexing.
- Working knowledge of Amazon Bedrock Knowledge Bases data sources and sync behavior, or a comparable vector ingestion path on OpenSearch.
- Infrastructure-as-code experience with Terraform or AWS CDK and CI for pipeline deployment into a client-owned account.
- Comfortable working from a shared backlog in client repositories with documentation written as the work is done.
PREFERRED QUALIFICATIONS
- AWS Certified Data Engineer Associate.
- Prior integration with Oracle B2C Service or another Oracle Service Cloud product.
- Prior integration with Sitecore XM or XP content APIs.
- Experience with AWS Glue, Step Functions, or EventBridge for orchestration, and with document parsing libraries for Office and PDF formats.
When you join Solvd, you'll…
- Shape real-world AI-driven projects across key industries, working with clients from startup innovation to enterprise transformation.
- Be part of a global team with equal opportunities for collaboration across continents and cultures.
- Thrive in an inclusive environment that prioritizes continuous learning, innovation, and ethical AI standards.
Ready to make an impact?
If you're excited to build things that matter, champion responsible AI, and grow with some of the industry’s sharpest minds. Apply today and let’s innovate together.
Solvd is an equal opportunity employer.
Location: USA
Workplace: Remote
Solvd Inc. is a rapidly growing AI-native consulting and technology services firm delivering enterprise transformation across cloud, data, software engineering, and artificial intelligence. We work with industry-leading organizations to design, build, and operationalize technology solutions that drive measurable business outcomes.
Following the acquisition of Tooploox, a premier AI and product development company, Solvd now offers true end-to-end delivery—from strategic advisory and solution design to custom AI development and enterprise-scale implementation. Our capability centers combine deep technical expertise, proven delivery methodologies, and sector-specific knowledge to address complex business challenges quickly and effectively.
We are looking for a Senior AI Quality & Evaluation Engineer to own the independent proof that retrieval works and that permissions hold. You’ll build and run the golden question suite, negative entitlement tests, and drift alarms that serve as acceptance gates — so the engineers who built the system are not grading their own work.
This is a 50% allocation role across weeks 3–10, drawn from a Quality Engineering or GRC background, reporting to the POD Lead and working day-to-day with the retrieval engineer.
WHAT YOU’LL DO
- Build the golden question suite from top contact drivers and needs workshops — question, expected source, expected passage, and acceptance thresholds for relevance, grounding, and citation accuracy, versioned alongside the content it tests.
- Build the negative entitlement test set — queries issued under unentitled identities that must return no restricted passage, with any failure raised as a severity-one alarm.
- Build freshness and retirement tests — source-modified-to-index-available lag per item against the agreed threshold, and verification that retired items disappear on the next sync.
- Automate the harness to run on schedule and after every content, configuration, or model change — publishing scores to the quality dashboard with trend lines and regression alarms.
- Define the QA gate content analysts apply to remediated content.
- Run the suite before every pilot change in weeks 7–9 and report misses with root cause — content, chunking, ranking, or permissions — to the right owner.
- Write the evaluation runbook and train client stewards and platform owners to add questions, re-run the suite, and interpret regressions.
REQUIRED SKILLS & EXPERIENCE
- 3+ years in software quality engineering or test automation with Python, including building test harnesses that run in CI on a schedule.
- Hands-on evaluation of a search or RAG system in production — writing ground truth sets, scoring relevance and grounding, and tracking drift over time.
- Experience designing security-focused negative tests — authorization, entitlement, data exposure — and reporting them at the severity a client security team expects.
- Ability to work in AWS — invoking Bedrock and OpenSearch APIs, reading CloudWatch, deploying a scheduled job with infrastructure code.
- Clear written reporting; the suite’s output is read by client stewards, not only engineers.
PREFERRED QUALIFICATIONS
- AWS Certified AI Practitioner or Machine Learning Engineer Associate.
- Experience with RAG evaluation libraries and LLM-as-judge scoring with human calibration.
- Contact center or knowledge management domain exposure.
- Familiarity with SOC 2 or ISO 27001 evidence practices.
When you join Solvd, you'll…
- Shape real-world AI-driven projects across key industries, working with clients from startup innovation to enterprise transformation.
- Be part of a global team with equal opportunities for collaboration across continents and cultures.
- Thrive in an inclusive environment that prioritizes continuous learning, innovation, and ethical AI standards.
Ready to make an impact?
If you're excited to build things that matter, champion responsible AI, and grow with some of the industry’s sharpest minds. Apply today and let’s innovate together.
Solvd is an equal opportunity employer.
Location: USA
Workplace: Remote
Solvd Inc. is a rapidly growing AI-native consulting and technology services firm delivering enterprise transformation across cloud, data, software engineering, and artificial intelligence. We work with industry-leading organizations to design, build, and operationalize technology solutions that drive measurable business outcomes.
Following the acquisition of Tooploox, a premier AI and product development company, Solvd now offers true end-to-end delivery—from strategic advisory and solution design to custom AI development and enterprise-scale implementation. Our capability centers combine deep technical expertise, proven delivery methodologies, and sector-specific knowledge to address complex business challenges quickly and effectively.
We are looking for a Solution Architect to own the technical design and outcome of an AWS-native retrieval platform engagement — architecture, security design, API contract, cost model, and technical risk. You’ll produce a design a client’s IT and Security teams approve, defend it through kickoff and delivery, and serve as the escalation point for engineers through hypercare.
This is a principal-level role. You make decisions the engineers execute without relitigating them, and you defend those decisions to client IT, Security, and the Agent Assist provider.
WHAT YOU’LL DO
- Produce the target architecture for Amazon Bedrock Knowledge Bases with OpenSearch Serverless as the vector store, S3 as the landing zone, and the retrieval API on API Gateway and Lambda — and get it approved by client IT and Security by end of week 2.
- Define the security design: IAM roles and least privilege for every pipeline and API component, encryption at rest and in transit, VPC and endpoint posture, secrets handling for external credentials, and an entitlement-aware permission model for retrieval.
- Own the retrieval API contract and Integration Blueprint the Agent Assist provider builds against — request and response schema, versioning policy, authentication, rate limits, error semantics, and citation payload.
- Decide and document the chunking, embedding model, hybrid search, and metadata filtering strategy including the cost model for OpenSearch Serverless minimum capacity, embedding on ingest, and re-embedding on model change.
- Run the end-of-Phase-1 re-baselining checkpoint from the technical side — validate inventoried content volumes against the design and flag any change control triggers.
- Cross-review the Knowledge Management Lead’s taxonomy and metadata model to ensure what stewards tag is what the index can filter on.
- Author the operations design — CloudWatch metrics and alarms for connector sync health, ingestion failures, API latency, error rate, OpenSearch capacity, and retrieval quality regressions; review every runbook before handover.
- Lead the transition readiness review in weeks 9–10 and sign the readiness checklist jointly with the client.
REQUIRED SKILLS & EXPERIENCE
- 10+ years in software or cloud engineering, including 5+ years designing production systems on AWS and at least two complete generative AI or search retrieval deliveries on Amazon Bedrock or Amazon OpenSearch.
- Hands-on with Bedrock Knowledge Bases data sources and sync, OpenSearch Serverless vector collections, API Gateway, Lambda, IAM policy authoring, KMS, and CloudWatch.
- Experience designing permission-aware retrieval over Microsoft 365 content — SharePoint and Teams via Microsoft Graph with Entra app registration — or an equivalent enterprise content platform.
- A track record of writing architecture and API documents that a client’s security team approved on first or second review.
- Experience as the named technical lead on a fixed-fee or fixed-scope engagement of 8–16 weeks.
- Able to present to CIO or VP-level audiences and to interview with the client before kickoff.
PREFERRED QUALIFICATIONS
- AWS Certified Solutions Architect Professional and AWS Certified Generative AI Developer Professional.
- Prior work with Oracle B2C Service (RightNow) knowledge APIs or Sitecore content APIs.
- Experience with contact center Agent Assist integrations from any major provider.
- Familiarity with SOC 2 or ISO 27001 control language.
When you join Solvd, you'll…
- Shape real-world AI-driven projects across key industries, working with clients from startup innovation to enterprise transformation.
- Be part of a global team with equal opportunities for collaboration across continents and cultures.
- Thrive in an inclusive environment that prioritizes continuous learning, innovation, and ethical AI standards.
Ready to make an impact?
If you're excited to build things that matter, champion responsible AI, and grow with some of the industry’s sharpest minds. Apply today and let’s innovate together.
Solvd is an equal opportunity employer.
Location: Toronto, ON, Canada
Workplace: OnSite
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
🚀 YOUR MISSION
As an Account Executive, you’ll be responsible for full sales cycles from prospection to onboarding.
Most of your meetings will be with Founders, or Heads of HR or Finance.
You’ll understand their pain with incumbent insurers and connect that to how a 100% digital solution can help close critical gaps in the health system.
You’ll build relationships through outbound, hosting community events, attending conferences, writing content online & any other channel that increases your empathy and understanding of the market’s challenges.
You’ll share what you hear from prospects & customers so we adapt our product to best serve their needs.
You’ll work with marketing to build relevant campaigns, events, sponsorships and other initiatives.
You won’t wait for leads - you’ll go create them through action.
If you want to be handed a script & playbook on day one, Alan may not be the right fit for you. If you want to build with us, while we tackle these important challenges, you’re at the right place.
⭐️ WHO YOU ARE ⭐️
You may be a great fit at Alan if you have:
- 2 to 8 years as an Account Executive in B2B tech sales
- Full fluency in English required; French is a strong plus
- Experience at all stages in the deal cycle (ex. prospection through contracting)
Nice to have:
- You’ve moved from SDR or BDR to AE faster than your peers
- You’ve overachieved your quotas
- Experience working at a high-growth company
- Experience selling to HR or Finance leaders
- Experience in either health or insurance
- Experience winning deals in French
- Comfortable with Feedback and a Coaching Culture
YOUR PROFILE
- Builder: opening new markets or verticals excites you. Writing the playbook is more exciting to you than reading one.
- Ownership: you don’t sit back and wait, you go out and create value through action
- Communication: love written communication & sweat the details
- Initiative: you are OK to build your own decks, 1-pagers, and content. You don’t need a 100-person marketing team to make things happen.
- Outcomes focused: no-ego doer & scrappy; you want to put your name on something meaningful in healthcare.
- Thrive In-Person: our sales team works from the office 4-5 days a week - we believe proximity fuels collaboration and customer focus.
🙌 PERKS & BENEFITS https://alan.com/en/careers/a/salary-equity
- Competitive salary + equity (grid level B1-D here https://alan.com/en/careers/a/salary-equity)
- No commission. It’s unusual, but it keeps us aligned with customers.
- Please note that this role compensation model is made of a base salary + Equity (learn more https://alan.com/en/careers/a/salary-equity)
- You will need the LLQP license https://www.fsrao.ca/licensing/life-and-accident-sickness-agent/life-licence-qualification-program-llqp for the role. We cover the cost & give you the space you need to ace the exam
- Monthly TTC Pass
- Generous employer matching program for your RRSP
- Delightful healthcare insurance: great benefits through Alan’s Canada app!
- In office: amazing office space with free lunch, right in the heart of the financial district (King & Yonge) to work closely and collaboratively with your colleagues 4-5 days per week in-person!
- Flexible leave policy: we trust Alaners to take the holidays they need, and no pre-approval is required.
- Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture https://alan.com/en/blog/discover-alan/a/alan-culture-excellence-through-coaching.
- Parental leave: extended parental leave for all new parents.
IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES.
If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success.
If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?
Remember, this is just a guide, not a checklist.
We'll be thrilled to receive your application!
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
Philippines
Brazil
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УдалённоWe believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
УдалённоWe believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
leadES - Barcelona, Spain
seniorLondon, United Kingdom - Deliveroo; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief