Location: Tbilisi, Georgia
On behalf of
WorkforceTech Client #1
, SD Solutions is looking for a talented
Professional Services Manager
(combining Online and Offline aspects) to deliver exceptional customer onboarding and configuration support.
You will meet clients on video calls to understand how their business operates and configure the system together with them in real time — acting as a trusted guide who keeps things clear, simple, and practical, even for non-technical users. At the same time, you will work behind the scenes on execution: receiving clear requirements and ensuring the system is configured accurately, completely, and ready to use before the customer logs in.
Your goal is straightforward: When the interaction ends (whether live call or backend task), the customer’s account is fully usable for daily operations — nothing half-done. Your work prevents rework, confusion, and customer frustration.
SD Solutions is a staffing company operating globally. Contact us to get more details about the benefits we offer.
Responsibilities:
Lead live onboarding and training sessions with customers via video calls (Zoom / Google Meet), understand their business workflows, and configure the system in real time
Configure Connecteam based on provided requirements (both live and offline): time clocks & attendance rules, schedules & shifts, PTO & payroll policies, forms, checklists, permissions, groups & roles
Build and set up schedules, rules, forms, templates, and policies
Upload and manage employee data accurately (via Excel/CSV imports, data migrations from other systems)
Assist customers with data transitions (e.g., importing schedules from Excel)
Perform QA and thorough review of setups before go-live; identify blockers and missing inputs early
Advise customers on best practices to ensure successful adoption
Clearly document everything configured and any remaining action items
Coordinate closely with Customer Success, Online/Offline teams, and other departments for smooth handoffs and follow-ups
Ensure the customer’s account is fully ready for daily operations immediately after onboarding
Working hours: 12 PM - 9 PM Tbilisi time
Requirements:
1+ year of experience in SaaS onboarding, implementation, professional services, technical support, or back-office configuration (required)
Strong technical aptitude and exceptional attention to detail
Native or near-native English level with excellent presentation and communication skills
Confidence working directly with customers (often non-technical frontline managers)
Ability to break down complex requirements into clear, actionable steps
Highly organized, consistent, and reliable
Fast learner, very tech-savvy, quick to master new tools and systems
Comfortable working US hours (CST/EST time zone) – required for live calls
Previous experience with SaaS configuration, operations, or back-office support – big plus
Shared Tools & Stack:
Connecteam platform (web + mobile, online/offline capabilities)
Excel/CSV for data uploads
Task & project management: Monday.com, Trello, etc.
CRM: HubSpot (familiarity)
Video conferencing: Zoom / Google Meet
Documentation: Notion, Google Docs
AI tools are encouraged and welcomed to boost efficiency
About the company:
A B2B SaaS platform that gives frontline businesses — restaurants, retail chains, cleaning companies, laundries — a single tool to manage their hourly workforce. Features span time clocks, shift scheduling, PTO policies, payroll exports, digital forms, checklists, and permission-based roles for both desktop and mobile use.
By applying for this position, you agree to the terms outlined in our Privacy Policy. Please take a moment to review our Privacy Policy
https://sd-solutions.breezy.hr/privacy-notice
, and make sure you understand its contents. If you have any questions or concerns regarding our Privacy Policy, please feel free to contact us.
Tbilisi, Georgia; Comfortable working US hours (CST/EST time zone) – required for live calls
About the Company and the Role
Welltory is one of the world’s most popular health monitoring apps, with 17 million downloads across 130 countries. We combine biometrics, science, AI and design to help people understand their health and well-being.
▸ Named to the
Inc. 5000 (2026)
, the list of America’s fastest-growing companies
▸ Featured in
Forbes, The Times, Tom’s Guide and Real Simple
▸ Cited in peer-reviewed research, including a Wiley journal and a PMC publication naming Welltory a reliable app for HRV-based stress assessment
▸ Semifinalist of the
Digital Health & AI Awards
We see support not just as a service channel, but as a product growth engine. We use AI to automate tasks, scale communication, and improve user satisfaction. And now, we’re looking for people who want to build the future of support with us.
In our app, support is not just about fast replies — it's a way to help users make sense of their health and truly experience the value of our product.
We’re looking for an Customer Experience Manager — someone who enjoys working with user requests, helping people understand complex data, testing AI-powered solutions, and improving user experience.
What We’re Looking For
3+ years of experience in customer support, customer success, or operations — ideally in tech products where user experience and metrics matter
Ability to handle technical requests — from bugs to subscriptions and data source syncing
Hands-on experience with AI tools, LLMs, and automation
Comfortable working with product, engineering, and AI teams
Excellent English skills — both written and verbal — and the ability to write clear, informative messages
Solid grasp of user psychology and a knack for solving complex cases
Ability to break down complex topics into plain, user-friendly language
Tech-savviness and curiosity — you enjoy figuring things out
Interest in wearables and health data (HRV, sleep, stress) — you’ll explain what users’ numbers mean and dig into interesting complex issues.
Comfortable with data: Amplitude/Metabase dashboards, basic SQL or Python, working with APIs.
What You’ll Do
Help users via Intercom, email, app stores, and social media
Handle user requests related to subscriptions, data syncing, integrations, and more
Work hands-on with Megan, our AI support agent that already resolves over 60% conversations, review and rate its answers, test new prompts and pipelines, and find where it fails.
Automate workflows using no-code tools like n8n
Improve key support metrics — reduce churn and refunds, speed up resolution time, and boost response quality
Handle sensitive conversations with care: users with chronic conditions, health anxiety, and privacy/data-deletion requests (GDPR).
Our Stack
We love automation and lean on AI tools to scale. You don’t need to know all of them — what matters is your ability to learn quickly.
Intercom
ChatGPT, Claude
Notion, Confluence
Slack
Asana
Figma
Amplitude, Metabase
What We Offer
Flexible hours & a high-trust culture — we care about results, not clock time
Competitive salary, performance-based bonuses, and stock options
Access to a therapist & employee support program
Health insurance
Support for personal learning and development
Unlimited vacation policy
Culture of openness, honesty, and high standards
How to Apply
Click Apply for this job and send your application.
What happens next:
You’ll get an email with a 30‑minute questionnaire to share your contact details, resume link, and experience. We review every application and will get back to you either way.
If we’re a good match, the next steps are:
Test assignment
Culture Fit interview with HR
Technical interview with the hiring manager
We’re building AI-first support — at the intersection of communication and technology. Our approach helps people around the world better understand their health, feel genuinely cared for, and see real value in what we build.
Does this sound like you? Send us a message — we read every application and will get back to you.
Location: Colombia; Argentina; Brazil
On behalf of
WorkforceTech Client #1
, SD Solutions is looking for a talented
Professional Services Manager
(combining Online and Offline aspects) to deliver exceptional customer onboarding and configuration support.
You will meet clients on video calls to understand how their business operates and configure the system together with them in real time — acting as a trusted guide who keeps things clear, simple, and practical, even for non-technical users. At the same time, you will work behind the scenes on execution: receiving clear requirements and ensuring the system is configured accurately, completely, and ready to use before the customer logs in.
Your goal is straightforward: When the interaction ends (whether live call or backend task), the customer’s account is fully usable for daily operations — nothing half-done. Your work prevents rework, confusion, and customer frustration.
SD Solutions is a staffing company operating globally. Contact us to get more details about the benefits we offer.
Responsibilities:
Lead live onboarding and training sessions with customers via video calls (Zoom / Google Meet), understand their business workflows, and configure the system in real time
Configure Connecteam based on provided requirements (both live and offline): time clocks & attendance rules, schedules & shifts, PTO & payroll policies, forms, checklists, permissions, groups & roles
Build and set up schedules, rules, forms, templates, and policies
Upload and manage employee data accurately (via Excel/CSV imports, data migrations from other systems)
Assist customers with data transitions (e.g., importing schedules from Excel)
Perform QA and thorough review of setups before go-live; identify blockers and missing inputs early
Advise customers on best practices to ensure successful adoption
Clearly document everything configured and any remaining action items
Coordinate closely with Customer Success, Online/Offline teams, and other departments for smooth handoffs and follow-ups
Ensure the customer’s account is fully ready for daily operations immediately after onboarding
Requirements:
1+ year of experience in SaaS onboarding, implementation, professional services, technical support, or back-office configuration (required)
Strong technical aptitude and exceptional attention to detail
Native or near-native English level with excellent presentation and communication skills
Confidence working directly with customers (often non-technical frontline managers)
Ability to break down complex requirements into clear, actionable steps
Highly organized, consistent, and reliable
Fast learner, very tech-savvy, quick to master new tools and systems
Comfortable working US hours (CST/EST time zone) – required for live calls
Previous experience with SaaS configuration, operations, or back-office support – big plus
Shared Tools & Stack:
Connecteam platform (web + mobile, online/offline capabilities)
Excel/CSV for data uploads
Task & project management: Monday.com, Trello, etc.
CRM: HubSpot (familiarity)
Video conferencing: Zoom / Google Meet
Documentation: Notion, Google Docs
AI tools are encouraged and welcomed to boost efficiency
About the company:
A B2B SaaS platform that gives frontline businesses — restaurants, retail chains, cleaning companies, laundries — a single tool to manage their hourly workforce. Features span time clocks, shift scheduling, PTO policies, payroll exports, digital forms, checklists, and permission-based roles for both desktop and mobile use.
By applying for this position, you agree to the terms outlined in our Privacy Policy. Please take a moment to review our Privacy Policy
https://sd-solutions.breezy.hr/privacy-notice
, and make sure you understand its contents. If you have any questions or concerns regarding our Privacy Policy, please feel free to contact us.
Location: Remote - United States
Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit
www.redditinc.com
.
This role is remote friendly. Reddit has a flexible first workforce.
Who We Are
The Web Platform team leads the development of the Shreddit platform, the heart of
reddit.com
. We focus on platform-wide architecture, performance optimizations, operational health and upleveling our web developer experience for one of the most trafficked sites on the internet.
With us, you’ll turn ambiguous platform problems into clear designs and ship high‑quality, observable, well‑tested solutions that other teams rely on every day.
You'll drive key platform initiatives, including optimizing Shreddit's global performance, evolving HTML rendering, and enhancing web infrastructure resiliency and scale. You will also boost developer experience through AI tooling, automated workflows, and streamlined CI/CD pipelines.
Who You Are
Platform Minded Engineer:
You empower engineers to deliver safe, scalable, and high-performance solutions by standardizing cross-organizational patterns, workflows, and tooling.
Pragmatic Builder:
You strike the right balance between rapid iteration and architectural rigor, delivering scalable solutions without getting bogged down by unnecessary processes.
Effective Collaborator:
You excel in communicating complex technical concepts clearly to both technical and non-technical stakeholders.
Continuous Learner:
You have a deep curiosity for emerging technologies and actively keep up with modern industry trends, standards, and performance optimizations.
What You’ll Do
Build with impact:
Design and evolve the Shreddit web platform’s architecture, performance, and developer tooling that powers reddit.com for hundreds of millions of users across the world.
Full-Lifecycle Development:
Lead end‑to‑end delivery of complex, cross‑service initiatives in areas like asset delivery, html processing, observability and reliability for core web experiences.
Quality & Velocity:
Move fast while maintaining high quality standards through thorough code reviews, detailed design doc evaluations, and constructive feedback on product specs and UI mocks.
Mentorship & Engineering Standards:
Help establish developer workflows, champion best practices, and mentor junior and mid-level engineers to elevate technical excellence across the team.
Technical Qualifications
Web Expertise:
Strong proficiency in modern web stacks, including JavaScript, TypeScript, React, and Next.js, with a proven track record of translating complex problems into performant, scalable and safe responsive, production-grade applications.
Operational Health Excellence:
Experience tracing, profiling and tuning performance of network calls, rendering, or data access paths, monitoring and reporting their operational health.
AI-First Workflows Expertise
: Experience implementing AI workflows and tooling to support and accelerate high quality web development, optimization and debugging.
API & System Design:
Demonstrated experience designing, building, and maintaining robust APIs using protocols such as REST, GraphQL, gRPC, HTTP, or Thrift basics.
Education:
Bachelor’s degree in Computer Science, a related technical field, or equivalent practical experience.
Benefits:
Comprehensive Healthcare Benefits and Income Replacement Programs
401k with Employer Match
Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
Family Planning Support
Gender-Affirming Care
Mental Health & Coaching Benefits
Flexible Vacation & Paid Volunteer Time Off
Generous Paid Parental Leave
Pay Transparency:
This job posting may span more than one career level.
In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit
https://www.redditinc.com/careers/
.
To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below.
The base salary range for this position is:
$190,800
—
$267,100 USD
In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.
During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our
Candidate Privacy Policy for Potential Employees and Contractors
.
Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.
Location: AU: Sydney (45 Clarence St); AU: Melbourne: (260 Burwood Rd)
Workplace: Hybrid
THE ROLE
Xero reimagined accounting software. Now we’re reimagining how small businesses get paid and how money moves. We're making a critical, multi-year investment in two connected engineering portfolios, Payments Products & Experiences and Payments Platform, and we're hiring a Principal Engineer for each. As our three-year payments strategy reaches a turning point, you'll help shape what comes next, with domain-level influence over the next two to three years.
You'll shape technical strategy across multiple teams, partnering with senior stakeholders to turn complex requirements into scalable, resilient systems. Staying close to the technical detail, you'll set the example for a portfolio of 40 to 50 engineers. You'll also join a global community of Principal Engineers across Xero, driving engineering standards, architecture, and best practices.
You'll Go Bold by setting long-term direction, and Go Together by bringing product, engineering and senior stakeholders with you.
THE TEAMS
Payments Products & Experiences: this portfolio is made up of our Get Paid and Growth teams, builds the checkout, payment methods, flexible payments and AI payment agents that help small businesses get paid on time.
Payments Platform: this portfolio is the engine underneath, with provider integrations, bill payments and a single, product-agnostic API that other Xero teams build on.
Together they move billions of dollars across more than 150,000 transactions a day, a number set to double as we grow into the UK and US.
THE TEAMS ARE CURRENTLY WORKING ON
- Tech stack: microservices across web, API and data layers, built in languages such as C#, Java, Go or C++, running on AWS with SQL and NoSQL data stores.
- Current focus: reviewing existing payments systems to work out what to extend, migrate or rebuild, alongside Growth experiments and AI-powered payment chasing.
- Future focus: a multi-year payments architecture covering agentic payment workflows, payments inside AI assistants and recurring payments.
- Global scale: replatforming payment methods and designing global rails and a ledger ready for new markets.
WHERE AND HOW YOU CAN WORK
You'll be based in Sydney or Melbourne, working a hybrid model that blends time together in our modern offices with the flexibility of working from home. Boost days bring teams together to connect and collaborate in person. With colleagues across Australia and the US and payment flows that run around the clock, you'll also work across time zones.
SOME OF THE THINGS WE'RE LOOKING FOR
- You bring deep experience designing and running large-scale distributed systems in production, balancing reliability, performance and cost, and any payments or fintech experience is a real plus.
- API-first thinking is second nature, and you're at home across web, API and data layers, with fluency in at least one modern backend language, SQL and NoSQL stores, and cloud-native platforms, ideally AWS.
- Legacy-heavy systems are a puzzle you enjoy, and you make clear, practical calls on whether to extend, migrate or build while staying hands-on through pairing, spikes and code.
- A strong interest in utilising AI tooling is essential, as you will model how to use these technologies to automate tasks and improve engineering outcomes.
- Your background shows a deep curiosity for growth hacking and a proven ability to design and analyse A/B tests that drive product usage.
- You'll Go Further by mentoring Staff and Senior engineers, shaping cross-team initiatives with Xero's Principal community and setting standards that lift engineering across Xero.
Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
Location: AU: Sydney (45 Clarence St); AU: Melbourne: (260 Burwood Rd)
Workplace: Hybrid
THE ROLE
Xero reimagined accounting software. Now we’re reimagining how small businesses get paid and how money moves. We're making a critical, multi-year investment in two connected engineering portfolios, Payments Products & Experiences and Payments Platform, and we're hiring a Principal Engineer for each. As our three-year payments strategy reaches a turning point, you'll help shape what comes next, with domain-level influence over the next two to three years.
You'll shape technical strategy across multiple teams, partnering with senior stakeholders to turn complex requirements into scalable, resilient systems. Staying close to the technical detail, you'll set the example for a portfolio of 40 to 50 engineers. You'll also join a global community of Principal Engineers across Xero, driving engineering standards, architecture, and best practices.
You'll Go Bold by setting long-term direction, and Go Together by bringing product, engineering and senior stakeholders with you.
THE TEAMS
Payments Products & Experiences: this portfolio is made up of our Get Paid and Growth teams, builds the checkout, payment methods, flexible payments and AI payment agents that help small businesses get paid on time.
Payments Platform: this portfolio is the engine underneath, with provider integrations, bill payments and a single, product-agnostic API that other Xero teams build on.
Together they move billions of dollars across more than 150,000 transactions a day, a number set to double as we grow into the UK and US.
THE TEAMS ARE CURRENTLY WORKING ON
- Tech stack: microservices across web, API and data layers, built in languages such as C#, Java, Go or C++, running on AWS with SQL and NoSQL data stores.
- Current focus: reviewing existing payments systems to work out what to extend, migrate or rebuild, alongside Growth experiments and AI-powered payment chasing.
- Future focus: a multi-year payments architecture covering agentic payment workflows, payments inside AI assistants and recurring payments.
- Global scale: replatforming payment methods and designing global rails and a ledger ready for new markets.
WHERE AND HOW YOU CAN WORK
You'll be based in Sydney or Melbourne, working a hybrid model that blends time together in our modern offices with the flexibility of working from home. Boost days bring teams together to connect and collaborate in person. With colleagues across Australia and the US and payment flows that run around the clock, you'll also work across time zones.
SOME OF THE THINGS WE'RE LOOKING FOR
- You bring deep experience designing and running large-scale distributed systems in production, balancing reliability, performance and cost, and any payments or fintech experience is a real plus.
- API-first thinking is second nature, and you're at home across web, API and data layers, with fluency in at least one modern backend language, SQL and NoSQL stores, and cloud-native platforms, ideally AWS.
- Legacy-heavy systems are a puzzle you enjoy, and you make clear, practical calls on whether to extend, migrate or build while staying hands-on through pairing, spikes and code.
- A strong interest in utilising AI tooling is essential, as you will model how to use these technologies to automate tasks and improve engineering outcomes.
- Your background shows a deep curiosity for growth hacking and a proven ability to design and analyse A/B tests that drive product usage.
- You'll Go Further by mentoring Staff and Senior engineers, shaping cross-team initiatives with Xero's Principal community and setting standards that lift engineering across Xero.
Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
Location: AU: Melbourne: (260 Burwood Rd)
Workplace: Hybrid
The role & impact
As our Affiliates Manager, you’ll own the strategy and day-to-day management of Xero’s global affiliate channel, across both the Xero and Melio brands. You’ll look after publisher relationships end to end and shape campaigns that bring new customers to our websites, optimising them towards lifetime value and first-time payers. Working across Impact and PartnerStack, you’ll manage a multi-million dollar channel and be accountable for clear, measurable returns.
This is a rare chance to help build an affiliate channel that sets the standard for SaaS, at a global, publicly listed company. You’ll help us move from doing acquisition well to doing it at scale, building tools and workflows (many powered by AI) that make growth repeatable. You’ll be the person who can sit down with an engineer or applied scientist to work through tracking, attribution and incrementality, then turn those insights into plans that publishers, partners and stakeholders get behind.
The team & how they connect
You’ll join our affiliates team, part of Xero’s wider performance marketing function, working alongside a fellow Affiliates Manager in Sydney who specialises in publisher relationships. The two of you will share ownership of the channel, with your measurement and technical know-how complementing their partner expertise. You’ll Make it together with product, data science, engineering, brand and our external affiliate agency to bring every campaign to life.
Initially, the role will focus on
➔ Getting hands-on with our affiliate platforms, Impact for Xero and PartnerStack for Melio, and the tracking and reporting behind them.
➔ Reviewing performance and attribution data across both programmes, and closing any tracking gaps quickly.
➔ Growing and nurturing high-quality publisher partnerships across our core markets of Australia, the UK and the US.
➔ Shaping the channel’s roadmap, including AI-powered tools and automation that help us scale acquisition.
Where and how you can work
This role can be based anywhere in Australia or New Zealand, near one of our offices. We work in a hybrid way, mixing time with your team in the office with time working from home, and our offices host regular boost days that make catching up in person easy.
Here are some of the things we are looking for
➔ You’ll bring hands-on affiliate marketing experience at scale, whether from an affiliate network, platform, agency or the client side.
➔ Experience running programmes on platforms such as Impact or PartnerStack, from partner recruitment through to optimisation and reporting, is something you bring.
➔ A strong grasp of tracking, attribution, measurement and incrementality means you enjoy getting into the detail with engineers and data scientists.
➔ Building trusted relationships comes naturally to you, from publishers and partners to technical and business stakeholders.
➔ Owning budgets and commercial targets feels familiar, and you can turn data into clear insights that show the value of the channel.
➔ Curiosity about AI is part of how you work, and you Make it happen by finding, testing and rolling out new tools that help the channel scale.
Apply even if your experience isn’t a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
Location: US: Washington Remote Worker; US: San Mateo (1875 South Grant Street)
Workplace: Hybrid
ABOUT THE ROLE
Millions of small businesses and their advisors use Xero reports and insights to decide what to do next. AI is changing how people understand their finances faster than any shift since the cloud, and Reporting & Insights is where Xero meets that change. Over the next few years we’re evolving reporting and insights for the agentic era, where customers ask an AI about their numbers as often as they open a Balance Sheet. As the senior technical leader for Reporting & Insights, you’ll set the multi-year technical direction, from the reports businesses file to the insights that tell them what to do next. You’ll also help hire the first Reporting & Insights engineers in Vancouver and decide how they work.
THE TECHNICAL CHALLENGES
Set a 3-year architecture across Reporting & Insights. Reporting and Xero Analytics run on a mix of modern services and systems that have grown with Xero over many years. You’ll define one target state across both, decide how they build on Xero’s data platform, and secure the investment to get there. You’ll design for high throughput, low latency and resilience, so reporting and insights scale with Xero’s largest and most complex customers.
Evolve the platform without breaking trust. Accountants file tax returns from these numbers, so correctness comes first. You’ll lead the evolution of the data foundations behind about 150 reports, sequenced across teams and organisational boundaries. Customers keep the numbers they trust, on foundations built for what comes next.
Make reporting and insights AI-native. AI changes what reporting and insights can be: answers to plain-language questions, insights that reach customers where they work, and analysis that once took an accountant hours. Every answer still has to reconcile to the ledger. You’ll define the foundations: how agents query financial data safely, how answers stay grounded and explainable, and how we prove correctness at scale. We want teams across Xero to build on what you create.
IMPACT
In your first six months you’ll own the Reporting & Insights architecture and set a direction for the data platform and the evolution of both products that engineering, Product and leadership back.
At twelve months you will have:
- Set a multi-year technical strategy for Reporting & Insights
- Delivered new foundations for the first major report families, setting Reporting & Insights up for its next phase of growth
- Opened Reporting & Insights to bigger businesses, with performance that scales to our largest customers
- Put shared foundations for AI-native reporting and insights into production
- Grown the Lead and Senior Engineers around you and raised the technical bar across the group
Beyond year one, you’ll shape where Reporting & Insights goes next, and help steer Xero’s wider data and AI direction alongside the leadership team.
OWNERSHIP
You’re the senior technical voice for Reporting & Insights. You own the multi-year technical strategy and target architecture, and you make the calls that cross team and domain boundaries. You shape the roadmap with the GM and Product, decide where we invest in foundational capabilities, and align teams across regions behind one direction. You stay hands-on where it counts: reference implementations, foundational frameworks and the hardest architecture problems
WHO YOU’LL WORK WITH
You’ll report to the GM of Engineering. You’ll partner with the engineering managers and teams across Reporting & Insights, who know these products and their data in depth. You’ll shape the product and AI roadmap with the Reporting & Insights Product leads. You’ll also work with Principal Engineers and platform teams across Xero, including the accounting core and data platform teams that own systems we depend on.
WHAT YOU BRING
Must-have:
- You’ve set technical strategy for a domain or portfolio over a 2 to 3 year horizon, and aligned multiple teams behind it.
- You’ve led the evolution of a large, high-traffic, correctness-critical system across organisational boundaries.
- You have depth in high-throughput, low-latency, resilient distributed systems and data-heavy architecture, and you still contribute hands-on where it matters.
- You connect external shifts, AI above all, to product and architecture strategy, and you know where LLMs and agents belong in a system.
- You grow leaders. You’ve mentored Lead and Senior Engineers into bigger roles, and your writing turns complex direction into decisions people act on.
Nice to have:
- Financial, reporting or analytics domain experience
- LLM or agent-based features in production
- .NET and AWS
- A presence in the wider tech community through talks, writing or open source
HOW WE WORK
We’re bold in our vision and pragmatic in execution, delivering useful improvements along the way rather than waiting for a large rewrite. We invest in AI to learn faster and focus effort on higher-value problems, while engineers stay accountable for what they ship. We use shared frameworks to avoid reinvention, leaving teams room to innovate. Engineers own their work, including quality, reliability, and on-call. Leaders set context and priorities, and engineers help shape the solutions.
WHERE WE WORK
We offer a hybrid model that blends the flexibility of working from home with the collaboration of the office, including designated boost days in our modern office spaces. This role is open to hybrid candidates in Vancouver, British Columbia, or San Mateo, California. We also welcome applications from candidates across Canada interested in relocating to Vancouver, and from remote candidates in Seattle, Washington.
OUR HIRING PROCESS
1. TX phone screen (45 minutes): a conversation with your Talent Specialist about your background, motivations and the role.
2. Technical assessments: a coding assessment and a systems design assessment, run through an independent third-party provider and based on real-world scenarios.
3. Technical deep dive (45–60 minutes): with a Principal Engineer and the hiring team. You'll walk through a past project you led, covering how you thought about it, executed it and led through its complexity.
4. Values / Future Proof Xero (45 minutes): how you show up day to day, aligned with Xero's values and capabilities such as adaptability, ownership, customer thinking and AI fluency.
5. LEADership (45–60 minutes): real examples of how you lead, influence and deliver in ambiguous, fast-changing environments, assessed against Xero's leadership principles
COMPENSATION & TOTAL REWARDS
At Xero, we value the impact and skills you bring to the team. We don’t just hire for a role; we invest in people. We believe in a Total Package philosophy - which means your value isn't just a single number on a paycheque. While base salary is a core component, we look at your compensation through a holistic lens that includes equity, performance incentives, and world-class benefits.
The expected base salary range for this role in:
- Washington, WA & San Mateo, CA: $287,000 - $320,000 USD
Individual pay is determined by various factors, including geography, level of experience, and the specific skills you bring to the role.
In addition to base pay, Xero’s roles are eligible for the following forms of variable compensation:
- Variable Pay: Permanent employees are eligible to participate in our annual bonus and equity (RSU) programs. You may also be eligible for performance-based cash or equity (RSUs) incentives depending on your role level, and company performance.
- Comprehensive Benefits: Medical, dental, vision, 401(k) match, and 21 days PTO, 10 days of Wellbeing leave, 5 days of Xtra Leave, 1 volunteer day, 12 paid holidays, paid parental leave. Further information included on our Xero Perks https://careers.xero.com/inside-xero/benefits-wellbeing/ page
Xero uses AI to help screen applications based on job-related qualifications. These tools assist our recruiters but do not make automated hiring decisions. A human recruiter reviews all candidates before any hiring action is taken.
Location: CAN: Vancouver (333 Seymour St); CAN: Toronto (111 Richmond Street West)
Workplace: Hybrid
ABOUT THE ROLE
For a small business, getting paid isn’t an abstract technical problem. It affects whether they can pay their people, buy supplies and take on their next opportunity. We connect money movement with financial context to help small businesses manage cash flow with greater confidence.
Payments is one of Xero’s biggest areas of investment and growth. As a Lead Engineer on Payments Platform, you’ll join early-stage initiatives and make foundational architectural decisions for capabilities that power money movement across Xero and enable new product lines globally. Your work can span shared platform capabilities and customer-facing payment products, including global bill payments.
You’ll stay hands-on in production code and proofs of concept while setting the technical direction other engineers and teams build on. It’s an opportunity to shape both the technology and the engineering practices of a growing team, with a direct connection to the problems small businesses face every day
THE TECHNICAL CHALLENGES
- A shared payments platform: Build orchestration, risk and fraud, and multi-provider capabilities that work across products and markets, helping teams launch new payment products faster without rebuilding the same foundations.
- Global bill payments: Make a complex financial process feel simple for small businesses while keeping it accurate, secure and connected to the accounting record.
- High throughput at scale: Design reliable, secure distributed services that remain dependable under real-world production constraints.
- Customer impact alongside architectural progress: Selectively rebuild and enhance existing systems, delivering value quickly while moving toward a coherent long-term architecture.
- AI capabilities customers can trust: Apply AI to challenging product problems while protecting customer trust, and bring the same discipline to how we evaluate and operate those capabilities.
IMPACT
- First 6 months: You understand the payments platform, its consumers and the customer problems it enables teams to solve. You’ve shipped production code and aligned the team on the architecture and roadmap for at least one core capability, such as onboarding, orchestration, risk and fraud, or multi-provider support. Through mentorship, technical reviews and practical improvements, you’ve helped elevate the team’s engineering capability.
- First 12 months: Your architectural decisions are operating in production and helping new payment products launch faster. You’ve helped establish engineering standards and clear ownership for the Vancouver Payments team, and your work is reaching small businesses through faster, safer ways to pay and get paid.
OWNERSHIP
You’ll own the technical direction for your area of the payments platform, from design and proof of concept through production and on-call. You’ll lead architecture, API design and technology decisions for that area, with end-to-end accountability for reliability, security and operational excellence.
You’ll work closely with engineering and cross-functional partners to make trade-offs explicit and turn direction into delivery. Your impact will come from both your own technical contributions and the capability you build in others.
Because both the initiative and the Vancouver team are early in their development, you’ll also help shape engineering practices, quality standards and AI-assisted ways of working that make the team more effective over time.
WHO YOU'LL WORK WITH
- Lili Kan https://www.linkedin.com/in/lilixkan/, GM/VP, Payments Platform Engineering. Lili brings extensive experience building platforms and leading engineering teams in Silicon Valley. She previously led Payment Intelligence engineering at Stripe, building systems that protect payments from fraud. Before that, she spent four years at Uber, working across platform services, systems for operating self-driving fleets, and Driver Safety & Insurance Engineering.
- Jing Feng https://www.linkedin.com/in/jingff, Head of Engineering, Payments Platform. Jing brings engineering leadership experience from Uber, Apple, LinkedIn and Yahoo. Most recently, she led Risk Product Engineering at Uber, building capabilities to detect and prevent fraud and risk.
WHAT YOU BRING
Must-have:
- A proven track record of delivering highly available distributed backend systems and high-throughput services under real-world production constraints, with strong operational practices.
- Experience building platforms or products from an early idea into production, then evolving them as adoption and complexity grow.
- Deep understanding of system architecture, API design, and relational and non-relational databases, including the trade-offs between different approaches.
- Proficiency in a modern backend stack, such as C#, Java, Go or C++, and experience with cloud-native platforms such as AWS.
- Strong technical leadership: setting direction, mentoring engineers, fostering an inclusive culture and breaking complex problems into clear, actionable plans that lead to delivery.
- A hands-on approach to production code, proofs of concept and technical deep dives, alongside advanced use of AI tools to improve development workflows, with appropriate judgment and validation.
Nice to have:
- Experience in payments, fintech or money movement, such as payment orchestration, risk and fraud, or multi-provider integrations. Experience from adjacent domains with demanding reliability, security or correctness requirements is valuable too.
- Experience selectively rebuilding or modernizing established systems while continuing to deliver value to customers.
- A strong track record of partnering with Product, Design and other cross-functional teams to turn complex business needs into resilient engineering solutions.
HOW WE WORK
We’re bold in our vision and pragmatic in execution, delivering useful improvements along the way rather than waiting for a large rewrite. We invest in AI to learn faster and focus effort on higher-value problems, while engineers stay accountable for what they ship. We use shared frameworks to avoid reinvention, leaving teams room to innovate. Engineers own their work, including quality, reliability, and on-call. Leaders set context and priorities, and engineers help shape the solutions.
WHERE WE WORK
We offer a hybrid model that blends the flexibility of working from home with the collaboration of the office, including designated boost days in our modern office spaces. This role is open to hybrid candidates in Vancouver, British Columbia, or San Mateo, California. We also welcome applications from candidates across Canada interested in relocating to Vancouver, and from remote candidates in Seattle, Washington.
OUR HIRING PROCESS
1. TX phone screen (45 minutes): a conversation with your Talent Specialist about your background, motivations and the role.
2. Technical assessments: a coding assessment and a systems design assessment, run through an independent third-party provider and based on real-world scenarios.
3. Technical deep dive (45–60 minutes): with a Principal Engineer and the hiring team. You'll walk through a past project you led, covering how you thought about it, executed it and led through its complexity.
4. Values / Future Proof Xero (45 minutes): how you show up day to day, aligned with Xero's values and capabilities such as adaptability, ownership, customer thinking and AI fluency.
5. LEADership (45–60 minutes): real examples of how you lead, influence and deliver in ambiguous, fast-changing environments, assessed against Xero's leadership principles.
COMPENSATION & TOTAL REWARDS
At Xero, we value the impact and skills you bring to the team. We believe in a Total Package philosophy - ensuring your value is recognized through a holistic lens that includes base salary, performance incentives, and world-class benefits.
The expected base salary range for this role is $186,000 - $236,000 CAD
Individual pay is determined by various factors, including geography, level of experience, and the specific skills you bring to the role.
In addition to base pay, Xero’s roles are eligible for the following forms of variable compensation:
- Variable Pay: Permanent employees are eligible to participate in our annual bonus and equity (RSU) programs. You may also be eligible for performance-based cash or equity (RSUs) incentives depending on your role level, and company performance.
- Comprehensive Benefits: World-class health, wellness, and retirement programs. Xero Perks https://careers.xero.com/inside-xero/benefits-wellbeing/ including Wellbeing days, generous leave, and dedicated professional development budgets.
This is a posting for an existing vacancy.
Xero uses AI to help screen applications based on job-related qualifications. These tools assist our recruiters but do not make automated hiring decisions. A human recruiter reviews all candidates before any hiring action is taken.
Location: US: San Mateo (1875 South Grant Street); US: Washington Remote Worker
Workplace: Hybrid
ABOUT THE ROLE
For a small business, getting paid isn’t an abstract technical problem. It affects whether they can pay their people, buy supplies and take on their next opportunity. We connect money movement with financial context to help small businesses manage cash flow with greater confidence.
Payments is one of Xero’s biggest areas of investment and growth. As a Lead Engineer on Payments Platform, you’ll join early-stage initiatives and make foundational architectural decisions for capabilities that power money movement across Xero and enable new product lines globally. Your work can span shared platform capabilities and customer-facing payment products, including global bill payments.
You’ll stay hands-on in production code and proofs of concept while setting the technical direction other engineers and teams build on. It’s an opportunity to shape both the technology and the engineering practices of a growing team, with a direct connection to the problems small businesses face every day
THE TECHNICAL CHALLENGES
- A shared payments platform: Build orchestration, risk and fraud, and multi-provider capabilities that work across products and markets, helping teams launch new payment products faster without rebuilding the same foundations.
- Global bill payments: Make a complex financial process feel simple for small businesses while keeping it accurate, secure and connected to the accounting record.
- High throughput at scale: Design reliable, secure distributed services that remain dependable under real-world production constraints.
- Customer impact alongside architectural progress: Selectively rebuild and enhance existing systems, delivering value quickly while moving toward a coherent long-term architecture.
- AI capabilities customers can trust: Apply AI to challenging product problems while protecting customer trust, and bring the same discipline to how we evaluate and operate those capabilities.
IMPACT
- First 6 months: You understand the payments platform, its consumers and the customer problems it enables teams to solve. You’ve shipped production code and aligned the team on the architecture and roadmap for at least one core capability, such as onboarding, orchestration, risk and fraud, or multi-provider support. Through mentorship, technical reviews and practical improvements, you’ve helped elevate the team’s engineering capability.
- First 12 months: Your architectural decisions are operating in production and helping new payment products launch faster. You’ve helped establish engineering standards and clear ownership for the Vancouver Payments team, and your work is reaching small businesses through faster, safer ways to pay and get paid.
OWNERSHIP
You’ll own the technical direction for your area of the payments platform, from design and proof of concept through production and on-call. You’ll lead architecture, API design and technology decisions for that area, with end-to-end accountability for reliability, security and operational excellence.
You’ll work closely with engineering and cross-functional partners to make trade-offs explicit and turn direction into delivery. Your impact will come from both your own technical contributions and the capability you build in others.
Because both the initiative and the Vancouver team are early in their development, you’ll also help shape engineering practices, quality standards and AI-assisted ways of working that make the team more effective over time.
WHO YOU'LL WORK WITH
- Lili Kan https://www.linkedin.com/in/lilixkan/, GM/VP, Payments Platform Engineering. Lili brings extensive experience building platforms and leading engineering teams in Silicon Valley. She previously led Payment Intelligence engineering at Stripe, building systems that protect payments from fraud. Before that, she spent four years at Uber, working across platform services, systems for operating self-driving fleets, and Driver Safety & Insurance Engineering.
- Jing Feng https://www.linkedin.com/in/jingff, Head of Engineering, Payments Platform. Jing brings engineering leadership experience from Uber, Apple, LinkedIn and Yahoo. Most recently, she led Risk Product Engineering at Uber, building capabilities to detect and prevent fraud and risk.
WHAT YOU BRING
Must-have:
- A proven track record of delivering highly available distributed backend systems and high-throughput services under real-world production constraints, with strong operational practices.
- Experience building platforms or products from an early idea into production, then evolving them as adoption and complexity grow.
- Deep understanding of system architecture, API design, and relational and non-relational databases, including the trade-offs between different approaches.
- Proficiency in a modern backend stack, such as C#, Java, Go or C++, and experience with cloud-native platforms such as AWS.
- Strong technical leadership: setting direction, mentoring engineers, fostering an inclusive culture and breaking complex problems into clear, actionable plans that lead to delivery.
- A hands-on approach to production code, proofs of concept and technical deep dives, alongside advanced use of AI tools to improve development workflows, with appropriate judgment and validation.
Nice to have:
- Experience in payments, fintech or money movement, such as payment orchestration, risk and fraud, or multi-provider integrations. Experience from adjacent domains with demanding reliability, security or correctness requirements is valuable too.
- Experience selectively rebuilding or modernizing established systems while continuing to deliver value to customers.
- A strong track record of partnering with Product, Design and other cross-functional teams to turn complex business needs into resilient engineering solutions.
HOW WE WORK
We’re bold in our vision and pragmatic in execution, delivering useful improvements along the way rather than waiting for a large rewrite. We invest in AI to learn faster and focus effort on higher-value problems, while engineers stay accountable for what they ship. We use shared frameworks to avoid reinvention, leaving teams room to innovate. Engineers own their work, including quality, reliability, and on-call. Leaders set context and priorities, and engineers help shape the solutions.
WHERE WE WORK
We offer a hybrid model that blends the flexibility of working from home with the collaboration of the office, including designated boost days in our modern office spaces. This role is open to hybrid candidates in Vancouver, British Columbia, or San Mateo, California. We also welcome applications from candidates across Canada interested in relocating to Vancouver, and from remote candidates in Seattle, Washington.
OUR HIRING PROCESS
1. TX phone screen (45 minutes): a conversation with your Talent Specialist about your background, motivations and the role.
2. Technical assessments: a coding assessment and a systems design assessment, run through an independent third-party provider and based on real-world scenarios.
3. Technical deep dive (45–60 minutes): with a Principal Engineer and the hiring team. You'll walk through a past project you led, covering how you thought about it, executed it and led through its complexity.
4. Values / Future Proof Xero (45 minutes): how you show up day to day, aligned with Xero's values and capabilities such as adaptability, ownership, customer thinking and AI fluency.
5. LEADership (45–60 minutes): real examples of how you lead, influence and deliver in ambiguous, fast-changing environments, assessed against Xero's leadership principles.
COMPENSATION & TOTAL REWARDS
At Xero, we value the impact and skills you bring to the team. We don’t just hire for a role; we invest in people. We believe in a Total Package philosophy - which means your value isn't just a single number on a paycheque. While base salary is a core component, we look at your compensation through a holistic lens that includes equity, performance incentives, and world-class benefits.
The expected base salary range for this role in:
- Washington, WA & San Mateo, CA: $206,000 - $260,000 USD
Individual pay is determined by various factors, including geography, level of experience, and the specific skills you bring to the role.
In addition to base pay, Xero’s roles are eligible for the following forms of variable compensation:
- Variable Pay: Permanent employees are eligible to participate in our annual bonus and equity (RSU) programs. You may also be eligible for performance-based cash or equity (RSUs) incentives depending on your role level, and company performance.
- Comprehensive Benefits: Medical, dental, vision, 401(k) match, and 21 days PTO, 10 days of Wellbeing leave, 5 days of Xtra Leave, 1 volunteer day, 12 paid holidays, paid parental leave. Further information included on our Xero Perks https://careers.xero.com/inside-xero/benefits-wellbeing/ page
Xero uses AI to help screen applications based on job-related qualifications. These tools assist our recruiters but do not make automated hiring decisions. A human recruiter reviews all candidates before any hiring action is taken.
-разработка программных модулей системы анализа трафика сетей связи широкополосного доступа. -знание языков C и С++ и применение принципов ООП/ООД при разработке ПО.
Location: AU: Sydney (45 Clarence St)
Workplace: Hybrid
The role & impact
As an Engineering Manager in our Machine Learning & AI team, you'll lead a high-performing, inclusive team of engineers building and operating AI-powered experiences and capabilities across Xero. The team's work spans traditional machine learning, from predictive models and intelligent automation through to LLM-powered and agentic AI experiences that bring new ways for customers to interact with and get value from Xero.
- You'll lead engineering across a broad range of technology surfaces, from customer-facing AI experiences and intelligent product workflows to the backend services, platforms and infrastructure that power them. You'll help turn research, models and emerging AI capabilities into reliable, secure and scalable production products that make a real difference for millions of small businesses.
- You'll balance predictable delivery with a relentless focus on engineering quality and system health, building our maturity across MLOps, LLMOps, observability, evaluation and the operational practices needed to run AI systems in production. As AI continues to evolve, you'll also champion AI-native engineering practices and help your team adapt how we design, build, test and operate software.
- Working closely with senior individual contributors, including staff and principal engineers, you'll help shape technical direction while focusing on team growth, delivery excellence and sustainable engineering practices. This is a role for someone who wants to build both the systems and the people that enable Xero to deliver AI-powered products at scale.
The team & how they connect
You'll join Xero's Data & AI organisation, within the AI Products division, reporting to the GM of ML Engineering. The team partners closely with Applied Science, Data Engineering, Product and other engineering teams to bring AI capabilities from research and experimentation into production.
Our scope goes beyond building and serving models. We build the end-to-end engineering capabilities that bring AI to life in Xero's products, spanning traditional ML-powered automation and predictions, conversational AI assistants, LLM-powered workflows and agentic experiences. This means working across the full stack, integrating AI into customer experiences and product workflows while building the front end & backend services, platforms and infrastructure needed to make those experiences safe, reliable and scalable.
It's a collaborative, evolving space where you'll help translate advances in ML and generative AI into practical customer outcomes, while building the engineering foundations to support the next generation of AI-native products.
The team is currently working on
- Production ML and AI engineering: Building and operating the platforms, services and practices that support traditional ML models, generative AI and agentic systems in production.
- JAX (Just Ask Xero): Powering Xero's conversational GenAI assistant and evolving the underlying capabilities to support increasingly sophisticated, context-aware and agentic experiences.
- Intelligent financial workflows: Developing capabilities such as Automated Bank Reconciliation and smart document capture, using ML and AI to match transactions, extract information from bills and receipts, and automate complex tasks.
- XeroForce: Building the platform for AI-powered workflows, enabling agents to plan and execute complex tasks across Xero’s products and supporting reliable, reusable agentic experiences at scale.
- End-to-end AI product experiences: Integrating AI into customer-facing experiences and product workflows, alongside the backend services, orchestration and infrastructure that make them work.
Where and how you can work
We support a flexible working model that empowers you to balance your professional and personal life. You'll have the option to work in a hybrid capacity, combining the focus of remote work with the collaboration of our office spaces and team boost days to foster connection and alignment.
Here are some of the things we're looking for, for this role
- You'll bring a strong track record of leading, coaching and developing engineers, building team capability and creating an environment where people can do their best work.
- You have strong technical judgement across architecture, system design and engineering trade-offs, and can guide decisions across a broad and evolving technology landscape.
- You've translated business goals into executable engineering plans, balancing near-term delivery with long-term technical health and maintainability.
- You're experienced in delivering roadmaps predictably in fast-paced, evolving environments, navigating ambiguity and adapting as priorities and technology change.
- You understand what it takes to build and operate production-grade software, from customer-facing experiences and backend services through to distributed systems, platforms and infrastructure.
- You stay hands-on when it counts, comfortable writing, reviewing or debugging production code to unblock your team, support an incident or help resolve a complex technical challenge.
- Experience with machine learning, generative AI or AI-powered products is a bonus rather than a requirement. You don't need to be an ML specialist, but genuine curiosity about the space and an appetite to learn how these technologies are changing software engineering will help you thrive here.
Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
Location: London
Workplace: Hybrid
ABOUT BEAMERY
With the rapid expansion of AI and automation, the future of work has never been more challenging for organizations. Beamery’s unique jobs, skills and tasks data platform helps organizations navigate these challenges and make more informed decisions across Talent Lifecycle Management. Our solutions power recruitment, mobility, upskilling, diversity, work architecture and workforce planning for some of the world’s most forward-thinking companies.
We believe that where you work is much more than just a job. Millions of people are being left behind every day in their careers, and we’re on a mission to fix this by creating equal access to meaningful work, skills and careers for all.
We are an equal opportunity employer committed to building a representative Beamery, creating an equitable, inclusive and engaging environment for our people.
So, what are you waiting for? Join us and help us transform the future of work once and for all.
What’s ahead — and why it’s an exciting time to join the team:
Building agentic AI with advanced orchestration (multi-agent workflows, tool use, evaluation loops) that turns complex talent data into decisions.
- Training and fine-tuning our own models on unique data about jobs, skills and tasks, and benchmarking them against the best in our market.
- Joining an award-winning AI team (ACM RecSys Challenge 2026) that turns new ideas into innovative solutions with scientific rigour.
- Sharing our work and learning from industry peers through challenges, conferences and publications.
But it’s not all about creating high-quality products, we also very much value the company culture we have worked hard to create; built on trust, empathy & honesty ensuring our workforce is able to bring their full selves to work.
ABOUT THE TEAM
The Data Science team builds the AI models behind Beamery's Data Foundry, the common data and AI layer powering all Beamery products, and works hand in hand with the product teams to empower their features with AI (such as Talent Match and recommendations). At the heart of our work is the Beamery taxonomy, the language of work (skills, role titles and tasks) that every Beamery product speaks, built on more than a decade of research and kept current by the Taxonomist, our agentic system, so it reflects the real pulse of the job market. We combine LLMs, Transformers and embedding models with classic machine learning, always choosing the best balance between quality, latency and cost.
We see ourselves as pioneers in AI for HR Tech: in 2026 the team finished 1st in the industry track and 2nd overall out of 40 teams at the ACM RecSys Challenge.
ABOUT THE ROLE
You will join the team as a Senior Data Scientist and own our matching, recommendation and taxonomy mapping models, working closely with the product engineering teams that bring them to our customers. You will be responsible for the full cycle of your work, from defining how quality is measured and designing the models to running robust scientific experiments, tracking technical and business metrics, and writing and reviewing code. You will also advise the product teams on how to implement AI features with an evaluation-first mindset, and keep pushing the boundaries of Beamery's AI.
KEY RESPONSIBILITIES
- Build, improve and own our matching and recommendation models (e.g. candidate to job matching, internal mobility recommendations etc.).
- Apply an evaluation-first mindset: build golden datasets from real recruiter and user decisions, define quality metrics, design and run robust scientific experiments, track and report both technical and business metrics (using LLM-as-a-judge and human feedback), and communicate results and metrics clearly to the product teams.
- Write clean and tested Python code using AI coding agents (such as Claude Code or Codex), and review code with care, both from your peers and from AI agents, so the team's codebase stays consistent, readable and safe.
- Follow recent research (e.g. LLMs, embeddings, recommender systems, explainability, model evaluation) and bring the most relevant ideas into our product roadmap.
- Document your work and present it clearly to product, engineering and business stakeholders, and contribute to the team's research visibility (such as challenges, conferences and publications).
REQUIRED SKILLS AND EXPERIENCE
- A minimum of 2-4 years of experience as a Data Scientist, Senior Data Scientist (or a similar role) in an AI startup or an AI team, with a dynamic environment and a variety of use cases.
- Strong experience with recommender systems, search, ranking or matching (e.g. learning-to-rank, scoring models, Gradient Boosting Trees, embedding models).
- Fluency in evaluation: designing datasets and quality metrics (such as AUC, NDCG, precision and recall), and using LLM-as-a-judge and human feedback.
- A strong foundation in NLP and GenAI, including Transformers, LLMs and embedding models (training or fine-tuning them is a strong plus).
- High-quality software development skills in Python (clean design, testing, packaging, maintainable code etc.), practical knowledge of CI/CD, and hands-on experience with agentic coding, with the judgement to know when AI-generated code is right or wrong.
- The ability to simplify complex problems, to work with ambiguity, and to collaborate with data scientists, engineers, product managers and business stakeholders.
- A Master's degree or PhD, or equivalent experience, in Computer Science, Data Science, Mathematics or a related field.
NICE TO HAVE
- Experience with explainable or conversational recommendations.
- Experience in HR Tech, talent acquisition or workforce data.
- Publications, open-source contributions or strong results in ML challenges (e.g. RecSys, Kaggle).
WHAT WE OFFER
- The chance to own core AI models that are used by some of the world's most forward-thinking organisations.
- A team that publishes, competes and is recognised in the research community, while shipping real products.
- Work with the latest AI technologies and tools, including AI coding agents as part of the daily workflow.
- Close collaboration with experienced data scientists, QA, platform and product engineers.
At this time, we are unable to provide Visa sponsorship for this role.
Beamery is for Everybody. Diversity and open expression are fundamental to us. We acknowledge the challenges in our industry and strive to develop an inclusive culture where everybody can contribute. We are dedicated to creating an inclusive environment for everyone, regardless of ethnicity, religion, color, sexual orientation, gender identity, race, national origin, age, disability status, or caregiver status. If, for whatever reason, you need us to make reasonable adjustments and adaptations to our recruitment process, please email accommodations@beamery.com
Visit our Diversity, Equality and Inclusion page https://careers.beamery.com/life-at-beamery/diversity-equality-inclusion/to learn more about progress and commitments.
Location: Remote Canada
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
As a Machine Learning Engineer on our team, you will be at the forefront of developing high-quality, production-ready models that play a central role in our decision-making processes. Your contributions will be instrumental in shaping our financial landscape. If you have a strong interest in machine learning and enjoy challenging work, Affirm is the place for you!
What you'll do
Use Affirm’s proprietary and other third party data to develop machine learning models that predict the likelihood of default and make an approval or decline decision to achieve business objectives
Partner with platform and product engineering teams to build model training, decisioning, and monitoring systems
Research ground breaking solutions and develop prototypes that drive the future of credit decisioning at Affirm
Implement and scale data pipelines, new features, and algorithms that are essential to our production models
Collaborate with the engineering, credit, and product teams to define requirements for new products
What we look for
2+ years of experience as a machine learning engineer or PhD in a relevant field
Proficiency in machine learning with experience in areas such as Generalized Linear Models, Gradient Boosting, Deep Learning, and Probabilistic Calibration. Domain knowledge in credit risk is a plus
Strong engineering skills in Python and data manipulation skills like SQL
Experience using large scale distributed systems like Spark or Ray
Experience using open source projects and software such as scikit-learn, pandas, NumPy, XGBoost, Kubeflow
Experience developing machine learning models at scale from inception to business impact
Excellent written and oral communication skills and the capability to drive cross-functional requirements with product and engineering teams
The ability to present technical concepts and results in an audience-appropriate way
Persistence, patience and a strong sense of responsibility – we build the decision making that enables consumers and partners to place their trust in Affirm!
Pay Grade - L
Equity Grade - 5
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company).
CAN base pay range per year: $133,000 - $183,000
Location - Remote Canada
This remote role is open only to candidates residing in Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Ontario, Prince Edward Island, or Saskatchewan.
#LI-Remote
Remote-first with flexibility built in
Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.
Benefits designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:
Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.
We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.
For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.
By clicking "Submit Application," you acknowledge that you have read Affirm's
Global Candidate Privacy Notice
and consent to the use of your personal information as described.
Location: Madrid
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
As a Mid Market Account Executive at Harvey, you will drive the growth and success of our AI solutions within the legal and professional services markets. You will be responsible for establishing and growing relationships with mid-sized law firms and corporate and financial services clients across Spain, understanding their unique challenges, and presenting AI solutions that streamline their processes and boost productivity. Your ability to articulate the value of Harvey's products, coupled with your passion for groundbreaking AI technologies, will help us shape the future of knowledge work.
WHAT YOU'LL DO
- Own your book of business by managing a named account list, prioritizing and cultivating inbound leads, and outbounding directly to high-potential prospects.
- Manage the full customer lifecycle from prospecting to contracting, onboarding, growing, and renewals.
- Achieve and exceed revenue targets and other key sales metrics.
- Build strong relationships with key decision-makers and stakeholders, understanding their pain points and aligning Harvey's solutions with their needs.
- Conduct high velocity, tailored client evaluations, including product demonstrations and presentations, showcasing the power of Harvey's AI systems to prospects and clients.
- Effectively work cross-functionally across the organization to shape Harvey’s solutions to meet customer needs. Collaborate closely with the engineering and product teams to stay updated on the latest AI advancements and tailor solutions to meet client goals.
- Develop our sales playbook to enable scaling, documenting learnings that can be applied across accounts.
- Travel may be required from time to time, including visits to customer office locations and company offices.
WHAT YOU HAVE
- Proven track record of selling complex software solutions, with the ability to successfully execute on a consultative, solutions-oriented, value-based selling methodology.
- Excited about prospecting, and capable of independently leading a sales cycle from start to finish.
- Ability to independently manage a pipeline, accurately forecast key sales performance metrics, and consistently maintain CRM hygiene.
- Ability to lead a complex, multi-threaded sale with stakeholders ranging from executives across various functions to day-to-day product users – especially the ability to convey technical concepts to non-technical audiences.
- Demonstrated passion for Harvey’s mission and strong understanding of AI and its potential applications in knowledge work. Interest in the legal profession and helping lawyers do their jobs better and more efficiently.
- Team player who can collaborate effectively across internal functions (product, legal, etc.) to achieve common goals.
- Energized by contributing to the development of our team, sales processes, and culture, refining the value proposition of our solutions and creating sales resources to drive our success.
- Fluency in English and Spanish, both spoken and written
- Experience working in or adjacent to the Legal industry a plus but not required.
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
#LI-KS2
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Build relationships with important internal and customer stakeholders, including c-suite decision-makers. Create a long-term account strategy aligned with customer goals.
Location: Toronto
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
As an Enterprise Account Executive at Harvey, you will drive the growth and success of our AI solutions within the legal and professional services markets. You will be responsible for establishing and growing relationships with law firms and other large enterprise clients, understanding their unique challenges, and presenting AI solutions that streamline their processes and boost productivity. Your ability to articulate the value of Harvey's products, coupled with your passion for groundbreaking AI technologies, will help us shape the future of knowledge work.
WHAT YOU'LL DO
- Develop and manage a named account list and be responsible for the full sales cycle from prospecting to contracting to onboarding, launching, and growing new users.
- Achieve and exceed revenue targets and other key sales metrics.
- Effectively work cross-functionally across the organization to shape Harvey’s solutions to meet customer needs. Collaborate closely with the engineering and product teams to stay updated on the latest AI advancements and tailor solutions to meet client goals.
- Build strong, long-term relationships with key decision-makers and stakeholders, understanding their pain points and aligning Harvey's solutions with their needs.
- Conduct product demonstrations and presentations, showcasing the power of Harvey's AI systems to prospects and clients.
- Develop our sales playbook to enable scaling, documenting learnings that can be applied across accounts.
WHAT YOU HAVE
- Minimum 5 years of experience in enterprise B2B SaaS sales, with a proven track record of selling complex software solutions to enterprise clients and the ability to successfully execute on a consultative, solutions-oriented, value-based selling methodology.
- Proven track record of selling complex software solutions to enterprise clients, with the ability to successfully execute on a consultative, solutions-oriented, value-based selling methodology.
- Ability to lead a complex, multi-threaded sale with stakeholders ranging from executives across various functions to day-to-day product users – especially the ability to convey technical concepts to non-technical audiences.
- Demonstrated passion for Harvey’s mission and strong understanding of AI and its potential applications in knowledge work and interest in the legal profession and helping lawyers do their jobs better and more efficiently.
- Excited about prospecting, and capable of independently leading a sales cycle from start to finish.
- Team player who can collaborate effectively across internal functions (product, legal, etc.) to achieve common goals.
- Energized by contributing to the development of our sales processes and team-driven sales culture, refining the value proposition of our solutions and creating sales resources to drive our success.
WHAT WE OFFER
- Be part of building something special as a founding member of our Toronto team
- Structured hybrid working arrangement: 3 days in our Toronto office, 2 days working from home
COMPENSATION
CAD $318,800 - $403,200 OTE 50/50
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
We are an AI company and we use AI to improve all of our processes, including in the recruitment process. Whilst we do use AI to help improve efficiency in our recruitment process, we do not rely on AI to make any automated decisions and ensure that a human reviews AI output.
#LI-JB1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
География найма не уточнена
УдалённоColombia; Argentina; Brazil; Comfortable working US hours (CST/EST time zone) – required for live calls
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Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
ГибридWith colleagues across Australia and the US and payment flows that run around the clock, you'll also work across time zones
ГибридWith colleagues across Australia and the US and payment flows that run around the clock, you'll also work across time zones
ГибридГеография найма не уточнена
ГибридUS: Washington Remote Worker; US: San Mateo (1875 South Grant Street); This role is open to hybrid candidates in Vancouver, British Columbia, or San Mateo, California; We also welcome applications from candidates across Canada interested in relocating to Vancouver, and from remote candidates in Seattle, Washington
ГибридleadCAN: Vancouver (333 Seymour St); CAN: Toronto (111 Richmond Street West); This role is open to hybrid candidates in Vancouver, British Columbia, or San Mateo, California; We also welcome applications from candidates across Canada interested in relocating to Vancouver, and from remote candidates in Seattle, Washington
ГибридleadUS: San Mateo (1875 South Grant Street); US: Washington Remote Worker; This role is open to hybrid candidates in Vancouver, British Columbia, or San Mateo, California; We also welcome applications from candidates across Canada interested in relocating to Vancouver, and from remote candidates in Seattle, Washington