Location: Toronto, Ontario, Canada
Mattermost is the leading collaborative workflow platform for defense, intelligence, security, and critical infrastructure. Trusted by the U.S. Department of War and Fortune 500s, our platform runs on-premises and in private clouds, delivering secure messaging, file sharing, workflow automation, audio/screenshare, and project management—all with full data and operational control. Mattermost powers high-stakes workflows across mission planning, real-time, real-world operations, DevSecOps, incident response, and cyber defense—enabling secure collaboration from tactical edge and DDIL environments to enterprise HQ. Teams operate across web, desktop, and mobile, with embedded interoperability for Microsoft Teams, Outlook, and Microsoft 365.
To learn more, visit
www.mattermost.com
We are seeking a
Staff Full Stack Engineer
to set the technical direction for and scale Mattermost’s core web platform for teams operating in defense and critical infrastructure sectors. You’ll drive architecture and technical strategy across our Go backend and React/TypeScript web frontend — partnering across teams to ship features that hold up under strict security, compliance, and reliability requirements
.
Our engineering culture is AI-forward. We expect engineers to work fluently with AI coding agents such as Claude Code day-to-day — for scaffolding, refactors, code review, and test generation — and treat that as core craft rather than a shortcut. We would rather hire smart people who get stuff done than chase an exact tech-stack match. If you have a track record of shipping and owning complex software end-to-end, we want to hear from you.
What You Will Do
Define and drive the technical architecture and roadmap for Mattermost’s core web platform across multiple engineering teams, spanning Go, React, TypeScript, PostgreSQL, and Redis
Set org-wide standards and best practices for AI-agentic engineering workflows — going beyond personal fluency with tools like Claude Code and Cursor to shape how the broader engineering org adopts them, while retaining accountability for correctness, security, and design decisions
Lead the internal tooling and testing infrastructure strategy that speeds up delivery for the broader engineering org, not just your immediate team
Own the testing strategy and quality bar across frontend and backend systems, and hold other engineers accountable to it through design reviews and mentorship
Drive architectural decisions for REST and WebSocket API design, grounded in deep networking fundamentals
Partner directly with security, compliance, and product leadership on strategic technical bets tied to our government and enterprise customer requirements
Mentor senior engineers and act as a technical multiplier across the org
Contribute to and help shape technical direction for Mattermost’s open-source codebase
What We Are Looking For
Required:
Senior full-stack development experience in Go and React (or a comparable stack), with a track record of owning complex systems end-to-end
Proven experience designing and owning distributed systems or high-availability service architecture at scale
Experience designing and consuming REST and WebSocket APIs with solid networking fundamentals
Relational database experience including PostgreSQL, schema design, and query optimization
Hands-on daily fluency directing AI coding agents such as Claude Code, Cursor, or Copilot for scaffolding, refactors, code review, and test generation — with the judgment to know when to trust the output and when to take the wheel yourself
Demonstrated ability to influence technical direction across multiple teams without relying on formal authority
Experience mentoring senior engineers and raising the technical bar for a broader team
Comfortable operating in regulated or high-compliance environments (e.g., enterprise security, government, or critical infrastructure requirements)
Nice to Have:
Prior experience operating as a staff, principal, or technical lead engineer at another company
Experience maintaining (not just contributing to) an open-source project
Program-level familiarity with compliance frameworks relevant to defense or government customers (e.g., FedRAMP, ITAR)
Experience helping scale engineering practices or standards across a growing organization
Background in defense, intelligence, or critical infrastructure products
Experience building tools, skills, or workflows on top of AI coding agents including MCP servers, agent skills, or CI-integrated agents
How Success Is Measured
First 90 Days: Build cross-team credibility by shipping a meaningful full-stack feature on the core platform, while assessing the technical landscape and identifying the highest-leverage architectural or process improvements to pursue.
Why Mattermost
Mission-driven work: Your contributions directly support the organizations and missions that depend on secure, reliable collaboration including the U.S. Department of War and critical infrastructure operators worldwide
Remote-first culture: Work from anywhere with a globally distributed, high-trust team built for autonomy and ownership
AI-forward environment: We actively adopt and build AI-enabled workflows. Agentic development is core craft here, not a novelty
End-to-end ownership: Ship and own complex software across the full stack with real accountability for what you build
Open source at the core: Be part of a vibrant developer community shaping the future of secure collaboration
Compensation
Mattermost takes a market-based approach to pay. Actual compensation may vary based on location, skills, experience, qualifications, and market conditions.
Target Salary Range: $195,001 – $238,965
Canada Eligibility & Compliance
Candidates must be legally authorized to work in Canada without current or future sponsorship.
This role may require obtaining and maintaining a government security clearance or equivalent designation (such as Reliability Status or Secret clearance under Canada's Controlled Goods Program), depending on customer engagement. Candidates must meet eligibility requirements to be considered.
Given Mattermost's work with U.S. defense and government customers, some positions may also require compliance with U.S. export control laws, including EAR and ITAR, which can apply to non-U.S. based employees working on covered technical data. For more information, visit the Bureau of Industry and Security and the Directorate of Defense Trade Controls.
Mattermost is an EEO Employer, we are a remote-first, open-source company.
We are continually working to expand our hiring in more countries and regions, ensuring compliance with local laws and regulations, which takes time.
Mattermost values your unique perspective—we welcome all applicants. We encourage individuals from all backgrounds to apply and are committed to assessing candidates based on their skills and qualifications. We do not tolerate discrimination against staff or applicants based on race, religion, national origin, age, disability, pregnancy status, veteran status, or other personal characteristics.
If you require accommodations during the interview process, please let us know—we’re happy to assist.
Toronto, Ontario, Canada; We encourage individuals from all backgrounds to apply and are committed to assessing candidates based on their skills and qualifications; We do not tolerate discrimination against staff or applicants based on race, religion, national origin, age, disability, pregnancy status, veteran status, or other personal characteristics
Location: Home Based - Americas; Home based - EMEA
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder led, profitable and growing.
Canonical builds the open-source software that runs the world’s clouds, devices and AI, and we hold our managers to a high standard. Our Talent Development team exists to make leaders and managers at Canonical genuinely excellent. We define what great management looks like here, and we put that standard into the hands of managers and leaders across the company.
The Organisational Development Associate is where our most driven early-career people begin. From day one you work with real teams and take on real change, coached hard by senior practitioners on a fast path toward running this work yourself. This is not a support or back-office role, and it is not generalist HR. We hire for potential, drive and coachability over a polished CV, and we back the people we hire to move fast.
Applying to this role will enter you into our People Track for consideration across roles in the function.
Location
: These are remote based positions, available across EMEA and the Americas.
The role entails
Being embedded inside a real team: see how it works day to day, and surface what is and isn't working.
Running the diagnostics on a team's health and management effectiveness (engagement, 360, direct feedback), and turning the evidence into a clear, honest read.
Owning an improvement end to end: a concrete change to how a team works that you design, drive and land, with a senior practitioner alongside you.
Supporting managers in delivering effective 360 performance feedback to individuals and helping them turn it into two or three real commitments they follow through on.
Helping build the playbook: the standards, tools and shared language the whole function runs on. You are building the system others use, not producing filler.
Learning coaching and organisational development directly from senior practitioners, on a fast, visible path to running this work yourself.
What we are looking for in you
A track record of leading and organising early. You have run things, built things, won people over and made change happen, in a startup, a student society, the military, a team, anywhere. People around you already see you as a driver.
A deliberate pull toward developing people and organisations. You chose this field on purpose, with a real grounding in organisational or industrial psychology, behavioural science or a comparable basis. It is not a fallback.
Drive and eagerness to learn. You have your own ideas and the confidence to challenge, and you are hungry to be coached and to grow fast.
The presence to sit across from experienced people and talk about change with confidence.
An exceptional academic track record from high school and university.
Up to around two years of experience since graduating.
Business level written and spoken English.
Organised, accurate, confident, authentic, results-oriented, and enthusiastic.
Sincere personal motivation aligned with our mission.
Willingness to travel up to 4 times a year for internal events.
In addition we expect that you will match our values, by being:
Precise, taking care to deliver correctness and clarity.
Reliable, delivering high quality work that builds trust and confidence.
Accessible, collaborating to build products and systems that are usable.
Adroit, blending enthusiasm, knowledge, adaptability, style and character.
Nice-to-have skills
Any exposure to people, organisational, coaching or consulting work, through study, an internship or a first job.
A genuine interest in the craft of management and organisations, not just the subject matter.
Comfort working with data.
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person.
Personal learning and development budget of USD 2,000 per year.
Annual compensation review.
Recognition rewards.
Annual holiday leave.
Maternity and paternity leave.
Employee Assistance Programme.
Opportunity to travel to new locations to meet colleagues.
Priority Pass, and travel upgrades for long haul company events.
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: United States, Aliso Viejo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Data Engineer II
Aliso Viejo, CA
The Data Engineering Team fuels real-time, intelligent data insights for PlayStation’s Cloud Streaming offering. In this role, you’ll collaborate closely with teams across PlayStation to deliver a scalable and reliable data platform that drives a data-first culture and outlook.
As a Data Engineer II, you will develop and maintain server-side applications for shaping, managing, and transforming data on a large geographically distributed infrastructure for PlayStation. Your work will include developing JVM based applications using Kotlin, Scala, or Java, Flink jobs, and APIs to provide real time data and insights across the Cloud Streaming ecosystem to ensure seamless data flow throughout our data pipeline. You will also work closely with our Business Intelligence team to translate product requirements to usable insights that fuel our business decisions. You bring passion and expertise to continuously improve the value that our data platform provides to data producers and consumers across the organization, providing tooling, standard methodologies, and state-of-the art technology to empower data-driven decisions to the company. You are self-motivated and thrive in a distributed team environment - comfortable taking initiative, handling your own work, and collaborating effectively across time zones and communication channels, embodying our one team mantra!
Responsibilities
Design and implement middleware and backend systems capable of handling high throughput and load
Develop and maintain stream processing jobs using Flink (stateful / stateless), and implement scalable ETL jobs that enable our partners and customers to glean intelligent insight
Optimize performance, reliability, and monitoring of the data pipeline stack
Support migration efforts of our on-premises Kafka to new cloud technologies
Perform in-depth analysis of functional or business requirements
Contribute to architectural decisions for PlayStation’s cloud streaming data pipeline
Liaise with Business Intelligence and product domain teams to help turn data into information, and information into business value
Required Qualifications
Bachelor’s or Master’s degree in Computer Science or a related field or equivalent practical experience
3+ years of experience in software development and backend engineering developing and maintaining high throughput and concurrent systems with high availability and fault tolerance
Proficient in JVM Languages (Kotlin, Scala, Java) and Python
Experience with Apache Kafka, Flink, Spark, and SQL
Knowledge of software paradigms like functional programming, object oriented programming, TDD
Knowledge of web technologies including REST, JSON, gRPC, and WebSockets
Expertise on data structures (JSON, Avro, Protobuf) as well as unstructured and semi-structured data
Experience with ETL, stream processing, real-time pipelines, and batch processing
Familiarity with software development tools and processes like Git and CI/CD
Track record monitoring and analyzing system performance, isolating issues or bottlenecks that could impact reliability, performance and scalability
Self-motivated, strong interpersonal and communication skills; ability to work with geographically remote teams
Experience with Amazon Web Services at enterprise scale including, but not limited to, OpenSearch, MSK, and EKS is a plus
Experience with Kubernetes, Docker, and cloud deployment technologies is a plus
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$150,100
—
$225,100 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Dublin, Ireland; Leeds, England, United Kingdom; London, England, United Kingdom
About Us
Fanatics is a leading global sports platform redefining how fans connect with the teams, players and moments they love. Our businesses — Fanatics Commerce, Fanatics Collectibles, Fanatics Betting & Gaming, Fanatics Events, Fanatics Advertising, Fanatics Markets and Fanatics Studios — maximize the presence and reach for hundreds of partners globally and create a one-stop experience that allows fans to buy, bet, collect, and earn, while engaging with sports in deeper, more immersive ways. This includes licensed fan gear and lifestyle products, sportsbook and iGaming, physical and digital trading cards, live events, premium sports entertainment content, credit card offerings and more. Together, they form a powerful, integrated ecosystem — connected by the Fanatics ONE loyalty program and FanCash, the currency of sport — delivering personalized experiences to over 100 million fans worldwide. Fanatics holds partnerships with over 900 sports properties, from professional leagues and players’ associations to teams, colleges and retail partners; over 7,000 athletes and celebrities; and over 2,000 retail locations, including all Lids stores. Backed by a team of more than 22,000 employees, Fanatics is committed to relentlessly enhancing the fan experience.
About the Team
Overview
Every time a fan places a bet, earns a reward, or checks out on Fanatics — Fanatics Core made that possible. We build the shared foundations — identity, payments, loyalty, wallet, data, and platform — that power sports betting, ecommerce, collectibles, and beyond. We supercharge the business by providing products and capabilities so that teams can focus on what matters most: building delightful experiences for the fans.
As a Staff Software Engineer, you'll join the Promotions Platform team within FBG. Your duties will encompass the design, implementation, testing, and maintenance of software that enables customers to engage with FBG's promotional systems. Additionally, you will contribute to backend features that allow customers to earn rewards, which can be used throughout the entire Fanatics ecosystem. We are currently focused on developing the next generation of promotional tools.
Responsibilities
Lead a team or teams that develops, tests, documents, and deploys high quality software into production, leading the delivery of solutions that are extensible and scalable
Clarify requirements and assists with coding/story estimates
Participate in the on-call rotation when needed to troubleshoot software issues
Quickly identify when to troubleshoot or escalate when tasks or projects hit roadblocks, find a path forward in difficult situations
Mitigate immediate risk, identify and resolve root causes
Remove bottlenecks and make technical and design approach trade-off decisions short term vs long-term
Contribute to team planning and design discussions, building more expertise around design approaches, driving best practices and improving the speed of delivery
Lead code reviews to provide constructive direction
Proactively simplifies code and resolves team architecture deficiencies
Impact software architecture, dependencies, performance, and business value
Improve testability, operational excellence metrics, and team documentation
Advise technology leaders, our product team, and other internal stakeholders to make technology decisions that grow and improve our products
Mentor and coach other engineers and actively work to reduce onboarding burden of future team members
Influence your team's adherence to the principles, guidelines, and best practices of our engineering strategy
Develop a solid understanding of our industry, product, feature set and roadmap
Remain current on the latest technologies and trends in software development
Must be open to occasional travel to Fanatics Betting & Gaming offices and other locations for conferences, events, meetings, and team-building activities
Required Qualifications
7+ years of experience building highly scalable and fault tolerant systems
Proven technical leadership at staff level: you’ve led the design and delivery of complex systems across multiple teams, set technical direction, and mentored engineers, whether as a tech lead or through other formal or informal leadership.
You understand a broad range of design approaches
You are able to triage and debug system-wide production issues
Demonstrated experience mentoring other engineers
Able to effectively communicate complex technical subjects to a variety of audiences (engineers, technical leaders, marketing and operations teams, non-technical functional leaders)
Familiar with Agile software product delivery and SCRUM methodology
Excellent analytical and problem solving skills
You have an agile mindset; able to embrace new initiatives in a fast-paced environment
Thrives in an entrepreneurial, hyper-growth environment where priorities evolve regularly and decisions are made quickly
Team-first mentality, with a willingness to do what it takes to get the job done and a desire to strive for better
Able to effectively work cross-functionally within an enterprise environment
Preferred Qualifications
Experience working in a start-up environment
1+ years of experience leading a development team
Experience with Java/Spring Boot
Experience with React
Experience with Apache Kafka
Experience with AWS
Experience with PostgreSQL
If you possess some of these qualifications but not all of them, we still encourage you to apply!
Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process.
For information about our benefits, please visit
https://benefitsatfanatics.com/
By submitting your application, you agree to our terms of service and acknowledge you have read our
Candidate Privacy Policy.
Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it
here
.
Location: Los Angeles, USA; Mercer Island, USA
Technical Product Managers combine deep technical knowledge and experience with product leadership capabilities which are needed to enable Riot Games to deliver key products and experiences to make it better to be a player. You will develop and execute strategies on Riot's products and technologies while leading diverse teams to deliver creative solutions to our most difficult technical and experiential challenges.
As a
Senior Technical Product Manager
for Organized Play on Publishing Platform, you will combine your deep technical experience with strong product leadership to solve complex problems for your customers. You will manage high-complexity, cross-functional products that power real-time data streaming, tournament ecosystem orchestration, and live broadcast tooling across esports global events to deliver exceptional experiences to millions of players worldwide. You will be accountable for the product lifecycle from start to finish, translating deep customer empathy and technical insight into a clear vision, strategy, and roadmap. You will report to the Director of Technical Product Management on the team.
Responsibilities:
Be accountable for Global Live Operations - safeguarding the 99.9% reliability SLA for core infrastructure during mission-critical windows including Worlds, VCT Champs China, and EWC.
Direct real-time features including LiveStats, Summoner's Rift Broadcast Banners, and Esports Observer Replica systems.
Drive the product definition and rollout of our Esports Data Platform, including integration with external partner teams like GRID for the sake of data commercialization.
Lead highly technical, multi-team dependencies including the TFT Unreal engine integration, tournament bracket platform services, authentication scaling for third-party tournaments, Esports Game management tooling to improve transition time in between games broadcast and automation of tournaments for our games
Develop a deep understanding of customer, partner, and esports ecosystem needs, using research and data to translate pain points and emerging trends into clear product requirements and long-term product strategy.
Own the product vision, strategy, roadmap, and success metrics for esports and community products, including OKRs, build-vs.-buy assessments, milestones, and prioritization of ambiguous technical opportunities.
Lead cross-functional product execution from conception through delivery and iteration, partnering closely with Engineering and Technical Leads on architecture, scalability, implementation trade-offs, and key stakeholder relationships.
Required Qualifications:
5+ years of relevant experience in fields such as Technical Product Management, Software/Game Development, or Engineering.
7+ years of dedicated product management experience.
Bachelor's degree in Computer Science, a related technical field, or equivalent practical experience.
Strong technical background and problem-solving skills in esports technologies and broadcast operations, and strong depth experience with data management in platform solutions.
Excellent teamwork, communication, and stakeholder management skills, with the ability to lead through influence.
Experience leading teams through the full product development lifecycle (planning, execution, delivery, and post-release support).
Desired Qualifications:
Experience working in med-large size organizations where collaboration across organizational boundaries is critical to success
Experience working on live service games or other software operating at a global scale.
Passion for esports, community play events, and Riot’s games
Familiarity with the game platform lifecycle, including art toolchains, game engines, and live operations workflows.
Experience taking a nebulous technology concept and turning it into a shipped product with clear KPIs.
A passion for games and a deep understanding of the player experience.
For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about players' experiences, this could be your role!
Our Perks:
Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our
benefits pages
for more information.
At Riot Games, we
put players first
. That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application.
It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.
Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:
Safeguarding confidential and sensitive Company data
Communication with others, including Rioters and third parties such as vendors, and/or players, including minors
Accessing Company assets, secure digital systems, and networks
Ensuring a safe interactive environment for players and other Rioters
These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.
Location: Remote
Company Description
We are Olsson. We engineer and design solutions that improve the world around us. As a company, we promise to always be responsive, transparent, and focused on results – for our people, our clients, and our company.
We’re a people-centric firm, so it’s no surprise our greatest asset is our people. The impact this creates is an environment that encourages our people to grow and be creative with their talents. This approach builds a culture that is uniquely Olsson. It allows us to grow our people as we grow our business. This, in turn, creates a lasting impact on the world around us.
Job Description
Olsson provides multidisciplinary design services for some of the largest and most forward-thinking and desirable companies in the world to work for. We design large hyperscale data center campuses and colocation data centers throughout the U.S.. This role will give you the opportunity to work on some of the largest and most complex engineering-driven projects being built today. Our clients are relationship based and truly value the work we do for them, affording us the opportunity to contribute to society’s technological and connected community through the design of the critical infrastructure that is the foundation of these projects.
As a Senior Civil Engineer on our Data Center Civil Team, you will be a part of the firm’s largest and most complex projects. You will serve as a project manager on some projects and lead design engineer on others. Prepare planning and design documents, process design calculations, and develop and maintain team and client standards. You may lead quality assurance/quality control and act as an advisor on complex projects. You will also coordinate with other Olsson teams, professional staff, technical staff, clients, and other consultants.
We have several current openings and will consider
candidates interested in being located out of any Olsson office location, hybrid, or fully remote in various locations of the US. This role includes
flexible work options to accommodate diverse working preferences and promote work-life balance.
Qualifications
You are passionate about:
Working collaboratively with others
Having ownership in the work you do
Using your talents to positively affect communities
Empowering others to use their talents
Providing excellence in client service
Generating
innovative and effective solutions to complex problems
You bring to the team:
Strong communication skills
Ability to contribute and work well on a team
Bachelor's degree in civil engineering
Must be a registered professional engineer
Proficiency in Civil 3D
8 or more years of related project experience
The salary range for this position correlates with our Colorado office locations and is commensurate with experience relative to the position.
#LI-AA1 #LI-Hybrid
Actual compensation will vary based on factors such as experience, qualifications, geographic location, skills, education, and internal equity.
Colorado Pay Range
$113,000
—
$140,000 USD
Additional Information
Olsson specializes in engineering and design, client advisory services, planning, field services, and environmental. Improving the world has been our mindset from the very beginning, back when Olsson first opened for business in 1956. And it will be our mindset for years to come.
As an Olsson employee, you will:
Receive a competitive 401(k) match
Be empowered to build your career with tailored development paths
Have the possibility for flexible work arrangements
Engage in work that has a positive impact on communities
Participate in a wellness program promoting balanced lifestyles
In addition, full-time employees will receive our traditional benefits package (health care, vision, dental, paid time off, etc.) and the opportunity to participate in a bonus system that rewards performance.
Olsson is an Equal Opportunity Employer. We encourage qualified minority, female, veteran, and disabled candidates to apply and be considered for open positions. We do not discriminate against any applicant for employment or any employee because of race, color, religion, national origin, sex, sexual orientation, gender identity, gender, disability, age, military status, or other protected status.
Olsson understands the importance of privacy and is committed to protecting job applicants’ personal information. Pursuant to the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the “CCPA”), this notice explains Olsson’s practices regarding the collection, use, and disclosure of personal information for job applicants residing in California. Please read this Notice carefully to understand our privacy practices.
For more information about the types of information we collect and how we use it in connection with your general access and use of our website, please review our general California Privacy Notice
here
.
Location: Colorado Springs, CO; Dallas, TX; Denver, CO; Des Moines, IA; Fayetteville, AR; Fort Worth, TX; Kansas City, MO; Lincoln, NE; Little Rock, AR; Loveland, CO; North Kansas City, MO; Oklahoma City, OK; Omaha, NE; Overland Park, KS; Phoenix, AZ; Springfield, MO; St. Louis, MO; Tulsa, OK
Company Description
We are Olsson. We engineer and design solutions that improve the world around us. As a company, we promise to always be responsive, transparent, and focused on results – for our people, our clients, and our company.
We’re a people-centric firm, so it’s no surprise our greatest asset is our people. The impact this creates is an environment that encourages our people to grow and be creative with their talents. This approach builds a culture that is uniquely Olsson. It allows us to grow our people as we grow our business. This, in turn, creates a lasting impact on the world around us.
Job Description
Olsson provides multidisciplinary design services for some of the largest and most forward-thinking and desirable companies in the world to work for. We design large hyperscale data center campuses and colocation data centers throughout the U.S.. This role will give you the opportunity to work on some of the largest and most complex engineering-driven projects being built today. Our clients are relationship based and truly value the work we do for them, affording us the opportunity to contribute to society’s technological and connected community through the design of the critical infrastructure that is the foundation of these projects.
As a Senior Civil Engineer on our Data Center Civil Team, you will be a part of the firm’s largest and most complex projects. You will serve as a project manager on some projects and lead design engineer on others. Prepare planning and design documents, process design calculations, and develop and maintain team and client standards. You may lead quality assurance/quality control and act as an advisor on complex projects. You will also coordinate with other Olsson teams, professional staff, technical staff, clients, and other consultants.
We have several current openings and will consider
candidates interested in being located out of any Olsson office location, hybrid, or fully remote in various locations of the US. This role includes
flexible work options to accommodate diverse working preferences and promote work-life balance.
Qualifications
You are passionate about:
Working collaboratively with others
Having ownership in the work you do
Using your talents to positively affect communities
Empowering others to use their talents
Providing excellence in client service
Generating
innovative and effective solutions to complex problems
You bring to the team:
Strong communication skills
Ability to contribute and work well on a team
Bachelor's degree in civil engineering
Must be a registered professional engineer
Proficiency in Civil 3D
8 or more years of related project experience
The salary range for this position correlates with our Colorado office locations and is commensurate with experience relative to the position.
#LI-AA1 #LI-Hybrid
Actual compensation will vary based on factors such as experience, qualifications, geographic location, skills, education, and internal equity.
Colorado Pay Range
$113,000
—
$140,000 USD
Additional Information
Olsson specializes in engineering and design, client advisory services, planning, field services, and environmental. Improving the world has been our mindset from the very beginning, back when Olsson first opened for business in 1956. And it will be our mindset for years to come.
As an Olsson employee, you will:
Receive a competitive 401(k) match
Be empowered to build your career with tailored development paths
Have the possibility for flexible work arrangements
Engage in work that has a positive impact on communities
Participate in a wellness program promoting balanced lifestyles
In addition, full-time employees will receive our traditional benefits package (health care, vision, dental, paid time off, etc.) and the opportunity to participate in a bonus system that rewards performance.
Olsson is an Equal Opportunity Employer. We encourage qualified minority, female, veteran, and disabled candidates to apply and be considered for open positions. We do not discriminate against any applicant for employment or any employee because of race, color, religion, national origin, sex, sexual orientation, gender identity, gender, disability, age, military status, or other protected status.
Olsson understands the importance of privacy and is committed to protecting job applicants’ personal information. Pursuant to the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the “CCPA”), this notice explains Olsson’s practices regarding the collection, use, and disclosure of personal information for job applicants residing in California. Please read this Notice carefully to understand our privacy practices.
For more information about the types of information we collect and how we use it in connection with your general access and use of our website, please review our general California Privacy Notice
here
.
Location: Saudi Arabia (remote)
Workplace: Remote
ABOUT THE OPPORTUNITY
We are looking for experienced Oil & Gas professionals to support a cutting-edge AI benchmarking project focused on Modern Standard Arabic (MSA) for the GCC energy sector. As a Subject Matter Expert, you will create and review realistic, high-quality technical scenarios that reflect real operational, engineering, and regulatory challenges across upstream, midstream, and downstream activities. Your expertise will help ensure AI systems understand and respond accurately within one of the world’s most critical industries.
WHAT YOU’LL DELIVER
- Design realistic Oil & Gas scenarios in Arabic or English grounded in GCC operational contexts (e.g., drilling, production optimization, LNG logistics, HSE incidents)
- Adapt structured evaluation rubrics for technical and operational problem-solving tasks
- Review AI and human-generated responses for technical accuracy, safety compliance, and operational realism
- Contribute to “gold standard” solutions reflecting industry best practices
QUALIFICATIONS
- Native Arabic (MSA) with strong professional English proficiency
- 5+ years of professional experience in Oil & Gas or Energy (upstream, midstream, or downstream)
- Background in one or more relevant roles: Petroleum/Reservoir Engineering, HSE, Process Engineering, LNG/Gas Operations, Procurement, or Energy Transition
- Strong understanding of operational workflows, safety protocols, and regulatory requirements in GCC energy environments
WHY COLLABORATE WITH LILT?
- Your schedule, your rules. As an independent contractor, work when you want, as much or as little as you want. No fixed hours, no check-ins, no micromanaging.
- Get paid quickly and fairly. We respect your time and your expertise. Competitive rates, prompt payments, no chasing invoices.
- Work on projects that actually matter. Contribute to cutting-edge AI and language technology that is shaping how humans and machines communicate.
- Be part of something bigger. Join a global community of linguists, subject matter experts, and language professionals who are advancing human knowledge together.
- Grow without limits. As a Lilt contractor you get access to diverse, innovative projects that expand your portfolio and sharpen your skills across industries and domains.
- Have fun doing what you love. Bring your language skills to life on projects that are as interesting as they are impactful.
HOW TO JOIN OUR EXPERT COMMUNITY
Step 1: Apply with the English-language version of your Resume/C.V. highlighting your expertise in the domain.
Step 2: Register in Tipalti to ensure a smooth payment process
Step 3: Finalize onboarding and join the Production team
AI is changing how the world communicates — and LILT is leading that transformation.
LILT's mission is to make the world's information available to everyone, no matter the language they speak. Join our global community who thrive on innovation and excellence. Our collective knowledge, uniqueness, and skills deliver multilingual AI and human-verified services to Enterprises, Governments, and AI Developers around the world.
Earn money. Have fun. Advance human knowledge. Work on diverse projects from anywhere, any time you want. Get paid quickly and fairly, and build your professional network in a supportive community—all through a streamlined application process tailored to your expertise.
Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at https://lilt.com/legal/privacy.
At LILT, we are committed to a fair, inclusive, and transparent hiring process. As part of our recruitment efforts, we may use artificial intelligence (AI) and automated tools to assist in the evaluation of applications, including résumé screening, assessment scoring, and interview analysis. These tools are designed to support human decision-making and help us identify qualified candidates efficiently and objectively. All final hiring decisions are made by people. If you have any concerns, require accommodations, or would like to opt-out of the use of AI in our hiring process, please let us know at recruiting@lilt.com.
LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices.
Location: United Arab Emirates (remote); Kuwait (Remote); Bahrain (Remote); Qatar (Remote); Saudi Arabia (remote)
Workplace: Remote
ABOUT THE OPPORTUNITY
We are looking for experienced Oil & Gas professionals to support a cutting-edge AI benchmarking project focused on Modern Standard Arabic (MSA) for the GCC energy sector. As a Subject Matter Expert, you will create and review realistic, high-quality technical scenarios that reflect real operational, engineering, and regulatory challenges across upstream, midstream, and downstream activities. Your expertise will help ensure AI systems understand and respond accurately within one of the world’s most critical industries.
WHAT YOU’LL DELIVER
- Design realistic Oil & Gas scenarios in Arabic or English grounded in GCC operational contexts (e.g., drilling, production optimization, LNG logistics, HSE incidents)
- Adapt structured evaluation rubrics for technical and operational problem-solving tasks
- Review AI and human-generated responses for technical accuracy, safety compliance, and operational realism
- Contribute to “gold standard” solutions reflecting industry best practices
QUALIFICATIONS
- Native Arabic (MSA) with strong professional English proficiency
- 5+ years of professional experience in Oil & Gas or Energy (upstream, midstream, or downstream)
- Background in one or more relevant roles: Petroleum/Reservoir Engineering, HSE, Process Engineering, LNG/Gas Operations, Procurement, or Energy Transition
- Strong understanding of operational workflows, safety protocols, and regulatory requirements in GCC energy environments
WHY COLLABORATE WITH LILT?
- Your schedule, your rules. As an independent contractor, work when you want, as much or as little as you want. No fixed hours, no check-ins, no micromanaging.
- Get paid quickly and fairly. We respect your time and your expertise. Competitive rates, prompt payments, no chasing invoices.
- Work on projects that actually matter. Contribute to cutting-edge AI and language technology that is shaping how humans and machines communicate.
- Be part of something bigger. Join a global community of linguists, subject matter experts, and language professionals who are advancing human knowledge together.
- Grow without limits. As a Lilt contractor you get access to diverse, innovative projects that expand your portfolio and sharpen your skills across industries and domains.
- Have fun doing what you love. Bring your language skills to life on projects that are as interesting as they are impactful.
HOW TO JOIN OUR EXPERT COMMUNITY
Step 1: Apply with the English-language version of your Resume/C.V. highlighting your expertise in the domain.
Step 2: Register in Tipalti to ensure a smooth payment process
Step 3: Finalize onboarding and join the Production team
AI is changing how the world communicates — and LILT is leading that transformation.
LILT's mission is to make the world's information available to everyone, no matter the language they speak. Join our global community who thrive on innovation and excellence. Our collective knowledge, uniqueness, and skills deliver multilingual AI and human-verified services to Enterprises, Governments, and AI Developers around the world.
Earn money. Have fun. Advance human knowledge. Work on diverse projects from anywhere, any time you want. Get paid quickly and fairly, and build your professional network in a supportive community—all through a streamlined application process tailored to your expertise.
Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at https://lilt.com/legal/privacy.
At LILT, we are committed to a fair, inclusive, and transparent hiring process. As part of our recruitment efforts, we may use artificial intelligence (AI) and automated tools to assist in the evaluation of applications, including résumé screening, assessment scoring, and interview analysis. These tools are designed to support human decision-making and help us identify qualified candidates efficiently and objectively. All final hiring decisions are made by people. If you have any concerns, require accommodations, or would like to opt-out of the use of AI in our hiring process, please let us know at recruiting@lilt.com.
LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices.
Location: Sofia, Bulgaria; Plovdiv, Bulgaria; Varna, Bulgaria; Burgas, Bulgaria; Ruse, Bulgaria; Pleven, Bulgaria; Stara Zagora, Bulgaria; Shumen, Bulgaria
Workplace: fully
David Kennedy Recruitment
is working with a leading Outsourcing/BPO company that is looking to recruit
German
speaking
Customer Service Advisor
to join their team in Bulgaria.
Position:
Customer Service Advisor
Location: remote, Bulgaria (after initial one week training in Varna office)
Employment type: Full-time
Remuneration: Base salary + bonuses.
DUTIES AND RESPONSIBILITIES:
Provide professional customer service to German-speaking customers via voice and email
Handle customer enquiries and resolve technical and billing-related issues
Record all customer interactions accurately in the relevant systems
Manage product complaints and collect all necessary information for resolution
Ensure customer issues are handled efficiently and within the required processes
Escalate product safety or regulatory concerns through the defined channels
Follow established quality standards, consumer safety requirements and GDPR procedures
Maintain up-to-date knowledge of products and services
Act as a professional brand ambassador during customer interactions
Identify and include appropriate sales and cross-sell opportunities during customer interactions
Share recurring customer issues and insights to support continuous improvement.
REQUIREMENTS:
German language proficiency at C1 level and English language proficiency at B1 level
Previous customer service experience is preferred but not required
Customer service, technical support or call centre experience is an advantage
Strong communication and problem-solving skills
Ability to handle complaints professionally
Good troubleshooting skills and technical understanding
Comfortable working with customer service systems and processes
Strong attention to detail when documenting customer interactions
Ability to work independently and follow established procedures
EU citizenship or appropriate eligibility to work in Bulgaria.
BENEFITS:
Excellent remuneration package based on experience, skills and performance
Be part of a dynamic and creative team with positive and friendly atmosphere
Guidance and tools to reach career full potential
Performance bonus
Sales bonus with no monthly limit
Signing bonus
Monthly meal allowance depending on days worked
Health insurance through Generali
Multisport and/or Coolfit cards
Access to a learning platform
Remote working model after onboarding requirements
Relocation support for eligible EU candidates
Monthly accommodation allowance for 3 months
Flight, bus or train transportation support for relocation
And many others!!!
Location: United States (Remote)
Workplace: Remote
ABOUT ONEPAY
OnePay is the consumer fintech trusted by millions of Americans to make money better.
Our financial system is broken. High fees, low rates, and too few ways to actually grow your money. We’re fixing it. And we’re moving fast.
We’re an all-in-one financial services platform that brings together banking, high-yield savings, credit cards, point-of-sale lending, investing, and crypto in one place. We also partner with employers, HCM providers, gig platforms, and others to deliver embedded financial services to millions of employees and frontline workers.
We’re backed by Walmart, the world’s largest retailer, and Ribbit Capital, one of fintech’s most respected investors, giving us rare scale, distribution, and the opportunity to build something truly category-defining.
But what really sets OnePay apart is how we move. Our customers don’t have time to wait… and neither do we. This place moves fast, and we’re looking for people who are:
- Ready to run
- Hungry and driven by urgency
- Exceptional at what they do, with low ego
- Comfortable operating in motion
THE ROLE
We are seeking a highly skilled professional to join our dynamic and fast-paced team at OnePay. Reporting to the head of Corporate Finance, this role is crucial to supporting our General and Administrative (G&A) functions, providing high-impact analyses and actionable insights to our CFO and other senior leadership.
You will be responsible for supporting planning and forecasting cycles, and tracking financial performance against budget, while delivering reports that highlight actionable insights and enable informed decision-making. You will ensure reporting accuracy through cross-functional collaboration. A strong bias toward action and efficiency, an exceptional ability to manage and analyze financial data and leverage AI tools, and excellent financial modeling skills are required.
THIS ROLE IS RESPONSIBLE FOR:
- Financial Planning: Leading the development of budgets and forecasts, including headcount, compensation, and vendor spend.
- Business Partnering: Serving as financial partner across teams, providing advice and support on financial decisions, strategies, and performance improvement initiatives
- Expense Management: Tracking and analyzing expenses, ensuring alignment with approved budgets and identifying areas of cost efficiency.
- Financial Insights and Variance Analysis: Analyzing financial results, conducting detailed variance analyses, and communicating insights and recommendations to improve financial performance.
- Reporting and Analysis: Delivering regular and ad-hoc financial reports to the CFO and other senior G&A leads, providing insightful commentary on trends, risks, and opportunities.
- Cross-functional Collaboration: Working closely with other departments, including Accounting, to ensure financial data integrity and compliance.
- Financial Modeling: Developing and maintaining sophisticated financial models to support scenario analysis, long-term planning, and other strategic initiatives.
- Process Improvement and AI integration: Continuously assessing and improving financial processes, identifying opportunities to deploy AI across all tasks and responsibilities, driving efficiency and accuracy in reporting and forecasting.
YOU BRING:
- Bachelor’s degree in Finance, Accounting, Economics, or related field (MBA preferred)
- 7-10 years of experience in corporate finance, financial planning & analysis, or similar roles, preferably in a fast-paced fintech, consumer finance, or tech environment
- Proven experience providing financial insights to senior leadership
- Expert financial modeling skills with advanced proficiency in Excel/ GSheets (experience with financial modeling tools and ERP systems is a plus)
- Proficiency and proven integration of AI tools into current or prior roles across all tasks and projects under your scope of responsibility
- Demonstrated ability to streamline and improve financial processes, with a bias for operational efficiency
- Strong collaboration and business partnering skills, experience working with G&A functions a plus
- Excellent communication and influencing skills with the ability to present complex data and financial concepts to non-financial stakeholders
- High attention to detail, strong organizational skills, and ability to manage multiple priorities in a deadline-driven environment
- Experience reporting to or working directly with a CFO or Head of FP&A
- The Triple H Factor: Hungry, Humble, Honest
- An act-like-an-owner mentality. We have a bias toward taking action and a fast-paced culture
WHAT WE OFFER
- Competitive base salary, stock options, and health benefits from Day 1
- 401(k) plan with company match
- Remote-friendly (US), flexible time off (FTO), and opportunities for growth
- A high-growth, mission-driven, inclusive culture where your work has real impact
STANDARD INTERVIEW PROCESS
Our process varies by role. Most candidates go through:
- AI-assisted initial screen
- Interview with Talent Partner
- Technical or Hiring Manager Interview
- Team Interview
- Executive Interview
- Offer!
EQUAL EMPLOYMENT OPPORTUNITY
To build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at talent@onepay.com.
Location: India - Remote
About Turing
Turing’s mission is to accelerate superintelligence to drive real economic progress. Headquartered in San Francisco, Turing works with frontier AI labs to generate high-quality datasets, reinforcement learning environments, and frontier research benchmarks that improve model capabilities in software engineering, enterprise knowledge work, and advanced STEM reasoning. In software engineering, Turing is the largest and longest-running data provider in the category. Turing also works with Fortune 500 enterprises across financial services, life sciences, healthcare, retail, automotive, and CPG to build and deploy end-to-end agentic AI systems inside mission-critical workflows. By operating on both sides, Turing closes the loop between frontier research and enterprise deployment, turning real-world deployment signals into better data, evaluations, and more capable models. Learn more at
www.turing.com
.
The Role
You will own the production system behind Turing’s software-engineering data programs, turning complex research requirements into predictable delivery across quality, throughput, contributor performance, timelines, and cost.
These programs may involve supervised coding demonstrations, repository-level tasks, agentic trajectories, reinforcement-learning environments, benchmarks, code review, and rubric-based evaluations. They can require coordinating hundreds of distributed software engineers while responding quickly to changing research requirements.
This is an operations leadership role with a meaningful technical bar. You must be able to inspect code, understand tests, interrogate quality signals, and challenge a workflow or rubric when it is not producing the intended result. You will not be expected to act as the principal engineer for every program. Your primary responsibility is to build and operate the system that consistently produces high-quality technical work at scale.
What You’ll Own
1) Operational execution — own end-to-end delivery on every project you run
Design and manage data pipelines from customer specification to final delivery, with full accountability for scope, timeline, and quality.
Scope and stand up coding workstreams across supervised demonstrations, agentic trajectories, RL environments, benchmark construction, and rubric-graded evaluation.
Diagnose bottlenecks in real time —
re-sequence workflows, refine instructions, create incentive systems, and scale review processes to hit throughput targets.
2) Quality ownership — ensure world-class data integrity on every project
Own quality control across the annotation lifecycle: set the bar, measure against it, and close the gap when it slips.
Analyze datasets to identify trends, anomalies, and systematic errors —
then fix the root cause, not just the symptom.
Implement and continuously improve annotation, evaluation, and curation best practices.
3) Large-scale coordination — orchestrate the work of 100–1,000+ contributors
Define the required contributor profile and partner with talent teams to source, assess, onboard, and ramp distributed software engineers.
Own contributor training, performance management, reviewer capacity, incentives, and corrective actions.
Build team-lead and reviewer structures that maintain execution standards across programs involving hundreds of contributors.
4) Customer relationships — be the face of Turing to the world’s leading AI labs
Act as the primary point of contact for researchers and program managers at frontier AI labs providing clear reporting on progress, quality, risks and recovery actions.
Translate research intent into a task specification, and push back when a spec will not produce the signal the researcher actually wants.
Build the kind of long-term trust that converts a one-off project into a multi-year partnership —
and identify expansion opportunities along the way.
5) Playbook building — codify what works so future SPLs scale faster than you did
Use Python, SQL or other appropriate tools to automate quality sampling, defect classification, throughput analysis, and weekly reporting.
Turn successful workflows into reusable playbooks, quality controls, evaluation assets, and contributor-management systems.
Share lessons and mentor other SPLs so each program improves the operating system for the next one.
What We’re Looking For
Background in software engineering, technical program management, consulting, finance, startups, or other operationally intense environments, with a proven track record of managing complex, multi-stakeholder projects.
Strong analytical and communication abilities: you can spot a bottleneck in a noisy production environment, build a measurement plan, and communicate the fix to a demanding client in plain language.
Customer-facing experience: comfortable working directly with high-profile clients, managing expectations, and building long-term relationships.
Excited by gritty process optimization and large-scale execution —
you thrive on making complex operations faster, cleaner, and more reliable.
You can read and review code. You can follow a pull request in Python, TypeScript, Java, or Go, read a test suite, and judge a delivered task independently.
Bonus: Experience with agentic evaluation harnesses, software engineering benchmarks, or RL environments; Experience managing large distributed contributor networks or marketplaces; Prior work at an AI data vendor or a frontier lab
What Success Looks Like
30 days:
Complete technical and operational calibration, establish the program baseline, validate acceptance criteria and delivery controls, and independently lead a defined workstream.
90 days:
Deliver predictable throughput and quality, improve at least one material operating metric, maintain a trusted risk and reporting cadence, and demonstrate that defects are being detected internally before customer delivery.
180 days:
Run concurrent programs with stable quality and cost performance, convert successful workflows into reusable assets, contribute evidence that supports account expansion, and help another lead or team adopt the operating system you built.
Why Turing
Work directly with the world’s leading AI labs at the cutting edge of post-training, evaluation, and agentic AI research.
Real impact on the path to AGI: the data you deliver will directly influence how frontier models are trained and evaluated.
High ownership and influence. You will shape how Turing delivers at scale, with direct visibility to senior leadership.
Direct-to-research customers. You will spend your time partnering with the people building the future of AI, not coordinating with procurement.
Values
We are client first:
We put our clients at the center of everything we do, because their success is the ultimate measure of our value.
We work at Start-Up Speed:
We move fast, stay agile and favor action because momentum is the foundation of perfection
We are AI forward:
We help our clients build the future of Al and implement it in our own roles and workflow to amplify productivity.
Advantages of joining Turing
Work at the frontier of AI
, helping the world’s leading AI labs improve their most advanced models by building expert datasets, RL environments, and first-of-a-kind benchmarks.
Contribute to leading-edge AI research
and showcase your work at top conferences such as ICLR, ICML, and NeurIPS.
Bring frontier AI innovation to the enterprise
, applying lessons learned from leading AI labs to solve real-world business challenges.
Collaborate with and learn from exceptional colleagues
with deep AI experience from Google, Meta, Amazon, and other leading technology companies.
Move at the pace of AI innovation
, with the speed, ownership, and impact of a startup.
Turing is proud to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, or any other legally protected characteristics. At Turing we are dedicated to building a diverse, inclusive and authentic workplace and celebrate authenticity, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
For applicants from the European Union, please review
Turing's GDPR notice here
.
Location: England; Canada; United States
Workplace: Remote
ABOUT DOCKER
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
_______________________________________________________________________
THE ROLE
Secure Build builds and operates the infrastructure behind Docker's container builds. The team owns Docker Build Cloud and Docker Hub Automated Builds while developing the next generation of trusted build and CI capabilities. Its direction is to make Docker the trusted place CI runs: isolated execution, brokered access to secrets and networks, and verifiable evidence of what each build or test job did. The work spans Go services, container and build technology, cloud infrastructure, sandboxing and software supply-chain security, alongside the operational responsibility for production systems customers already depend on.
SCS Services builds the backend systems and product capabilities that help developers understand, secure and ship software with confidence. The team powers important parts of Docker Scout and Docker Hardened Images, including the services and workflows that turn supply-chain data into useful developer, customer and agent experiences. Its estate is deliberately polyglot, with Clojure and Go services, event-driven workflows, Kafka, legacy Datomic components and newer Spanner-backed services. It also supports the customer journey around discovering, assessing, subscribing to and managing hardened artefacts.
We are looking for one Engineering Manager to lead both teams. Together they sit at the centre of Docker's secure software supply-chain work: one creates trusted build outcomes, while the other turns build, artifact and dependency data into services and experiences used across Scout and Docker Hardened Images. This is a two-team leadership role with separate roadmaps, production responsibilities and technical domains. The teams should deliver independently, with explicit contracts and joined-up ownership where their services connect.
You will own the health, delivery and growth of both teams and make the trade-offs that keep them effective as a portfolio. You will not be expected to be the deepest expert in every language or domain. You will need enough technical breadth and current engineering judgement to engage credibly in designs, reviews and incidents across both teams, set direction with strong senior engineers, and recognise when the right answer is to create space for their expertise.
_______________________________________________________________________
THE KIND OF PERSON WE'RE LOOKING FOR
The successful candidate leads first. They are an experienced engineering manager who can inherit two capable teams, earn trust quickly and help each become a high-performing, value-delivering part of the wider Docker organisation. They are deliberate about where they spend their attention, protect both teams from becoming the second priority, and make portfolio trade-offs visible rather than allowing urgency, proximity or the loudest stakeholder to decide.
They stay close to the technical work without trying to own every technical decision. They can hold a substantive conversation about distributed backend systems, event and data pipelines, build and CI infrastructure, trust boundaries and production operations. They are active in design and review, useful during incidents and willing to get hands-on where that moves the work forward. The balance still tilts strongly to leadership, coaching, delivery and organisational judgement.
They care about security as a product and engineering property, not only as compliance. They understand how modern attacks exploit identity, secrets, dependencies and build systems, and they can reason about the evidence customers need to trust an artefact or workflow. They lead through judgement, clarity and unblocking rather than ceremony for its own sake. Above all, they grow the engineers around them and help both teams ship outcomes developers and enterprises can rely on.
_______________________________________________________________________
RESPONSIBILITIES
- Lead Secure Build and SCS Services, owning delivery, team health, growth, performance and operational excellence across both.
- Turn two changing roadmaps into a coherent portfolio plan with explicit priorities, capacity and trade-offs, and create leadership coverage so neither team becomes the permanent second priority.
- Partner with Product to shape strategy and roadmaps for secure build, Docker Scout, Docker Hardened Images and the services that connect them.
- Stay close to the technical work through design and code review, incident response and selective hands-on contribution where it adds leverage.
- Ensure each team's technical direction supports product, security, reliability and customer priorities, setting it collaboratively with Staff and senior engineers while leaving clear decision ownership with them.
- Own the interfaces between the teams, including trust boundaries, contracts, data quality, versioning, operational ownership and customer-facing failure modes.
- Balance new product work with inherited systems and on-call, and invest in reliability improvements driven by recurring operational pain.
- Own engineer growth and performance, handle difficult conversations directly, hire and retain strong people and build succession depth within both teams.
- Align Product, Design, Security, DHI Content, Registry, Hub, sales, support, commercial and legal partners while shielding the teams from churn.
- Lead disciplined use of AI-assisted engineering and communicate decisions, risks and progress clearly across UK and US working hours.
_______________________________________________________________________
QUALIFICATIONS
Required
- 5+ years managing high-performing engineering teams, with meaningful responsibility across more than one team or distinct technical domain.
- 8+ years of professional, hands-on software engineering experience in backend, infrastructure, platform or developer tooling.
- Experience leading, growing and retaining engineers at or above your own technical seniority, including teams you did not build and difficult performance conversations.
- A leader-first operating model, with current enough technical judgement to participate in design and review across unfamiliar systems without needing to be the best engineer in the room.
- Experience prioritising across competing roadmaps, operational load and stakeholder commitments, with clear mechanisms for allocating attention and capacity.
- Strong backend and distributed-systems judgement, including APIs, event-driven architectures, data stores, cloud-native infrastructure and production operations.
- Understanding of CI or build-system internals, containers and artefact workflows, plus a strong interest in software supply-chain security and trust boundaries.
- Experience leading teams that operate production infrastructure through on-call, incident response, observability, SLOs and the work required to reduce recurring operational load.
- Strong product judgement and evidence of shaping roadmaps with Product rather than only receiving requirements.
- Clear written and verbal communication, strong cross-functional influence, customer closeness and comfort leading a remote-first organisation across European and US time zones.
Helpful, but Not Required
- Experience with Go, Clojure or both, and evidence of becoming effective across a polyglot estate.
- Experience with Kafka, Spanner, Datomic or comparable event-streaming and distributed-data systems.
- Experience with OCI, BuildKit, Buildx, GitHub Actions or comparable build and CI platforms.
- Experience with sandboxing, microVMs, untrusted workload execution or multi-tenant infrastructure.
- Experience with SLSA, in-toto, SBOMs, VEX, Sigstore, cosign, provenance, signing or vulnerability scanning.
- Experience evolving legacy systems while shipping new capability for developer tools, security products, regulated customers or software-agent workflows.
_______________________________________________________________________
WHAT TO EXPECT
FIRST 30 DAYS
- Build relationships with every engineer and the Product partners for both teams before changing structure, process or roadmap.
- Understand Secure Build's product direction, production estate and on-call load, including Docker Build Cloud and Docker Hub Automated Builds.
- Understand the SCS Services products, customers, architecture and operational profile, and map the dependencies, trust boundaries and ownership lines between the teams.
FIRST 90 DAYS
- Own a coherent portfolio plan with both teams and Product, including explicit capacity for roadmap, reliability and cross-team work.
- Establish a sustainable operating cadence and leadership coverage that prevents either team depending on your constant presence.
- Agree ownership and escalation paths for shared services and failures, start one material improvement in each team and make progress and risk visible.
ONE YEAR OUTLOOK
- Both teams deliver predictably against a portfolio that connects secure build, Scout and Docker Hardened Images outcomes without collapsing their distinct missions.
- Secure Build has delivered material trusted-build or secure-CI capability and reduced operational risk in its inherited production systems.
- SCS Services has delivered material customer outcomes, while both teams have sustainable on-call, clearer ownership and senior engineers leading broader work.
Visa sponsorship: Docker considers visa sponsorship on a case-by-case basis based on business needs.
_______________________________________________________________________
COMPENSATION & EQUITY
All full-time roles include equity. Final compensation is determined on factors including but not limited to experience, skills, qualifications, and location.
Canada: CA$244,550 – CA$392,150 base
United States: $174,900 – $282,700 base
______________________________________________________________________
POSTING INFORMATION
- Open vacancy: This posting is for an existing open role.
- AI in hiring: Docker may use AI-assisted tools during our recruiting process.
- Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.
______________________________________________________________________
PERKS & BENEFITS
- Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
- Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
- Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support – Set up your workspace for comfort and success.
- Technology stipend – Equivalent to US$100 net per month to help support your work.
- Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave – 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
- Docker swag – Because representing the whale never gets old.
Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.
#LI-REMOTE
Location: Remote Canada
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
About the Product team
The Product team listens to our customers’ needs and translates those insights into a clear product vision. The team works closely with design, engineering, and analytics to build scalable financial products that empower people to manage their money with confidence. We rely on empathy, curiosity, and business sense to prioritize features and improve experiences. Our role is to lead with clarity, support cross-functional execution, and champion the user in every decision.
About the role
The Purchasing Experience product team owns the ‘face of Affirm’, the core checkout experience for millions of Affirm users.
As a Senior Product Manager on the Terms and Payments team, you will be responsible for designing both the term and payment selection experiences which drive user clarity and confidence at checkout.
An ideal candidate is one who has worked extensively on consumer experiences at key moments in the product flow.
This is a highly cross-functional role that sits at the intersection of Product, Design, Engineering, Research, and Analytics.
What you’ll do
• Own the core checkout experience where consumers select and review their terms and payments — with a focus on driving conversion, clarity, and confidence at the moment of commitment.
• Design and run experiments that improve how consumers understand and choose their terms
• Define and ship new UX patterns that change the way checkout looks and feels — using research insights, quantitative signals, and close collaboration with design and analytics to move from discovery to launch.
• Partner with Legal and Compliance to understand regulatory requirements and how they affect the user experience.
• Work alongside international product partners to expand the terms experience into new markets, adapting for local expectations while keeping the design system coherent.
• Develop a deep understanding of user behavior and share those insights broadly — helping the team and stakeholders stay grounded in how consumers actually experience checkout.
• Drive an ambitious roadmap — identify the highest-leverage opportunities, align cross-functional partners, and own execution from concept through launch and iteration.
What we look for
• 5+ years of Product Management experience
• A strong sense of taste for user experience — you have opinions about what makes an interaction feel clear, considered, and delightful.
• Analytical rigor — you're comfortable digging into data, interpreting experiment results, and turning qualitative and quantitative inputs into insights and product opportunities.
• World-class execution with high agency — you ship reliably, identify what matters without waiting to be told, and hold yourself to a high bar on quality and follow-through.
• The ability to work closely with cross-functional teams across product, design, engineering, analytics, and research — building trust and driving alignment without relying on authority.
• Strong communication skills — you can deliver results, drive narratives, and explain tradeoffs in a way that brings stakeholders along and creates clarity.
• Coachability — you seek out feedback, absorb it without defensiveness, and visibly grow from it.
• Bonus points if you've worked on checkout, e-commerce, or fintech products in the past.
Pay Grade - N
Equity Grade - 6
Employees new to Affirm typically come in at the start of the pay range
. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)
CAN base pay range per year: $153,000 - $213,000
This posting is for an existing vacancy.
#LI-Remote
Remote-first with flexibility built in
Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.
Benefits designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:
Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.
We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.
For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.
By clicking "Submit Application," you acknowledge that you have read Affirm's
Global Candidate Privacy Notice
and consent to the use of your personal information as described.
Location: Remote US
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
About the Product team
The Product team listens to our customers’ needs and translates those insights into a clear product vision. The team works closely with design, engineering, and analytics to build scalable financial products that empower people to manage their money with confidence. We rely on empathy, curiosity, and business sense to prioritize features and improve experiences. Our role is to lead with clarity, support cross-functional execution, and champion the user in every decision.
About the role
The Purchasing Experience product team owns the ‘face of Affirm’, the core checkout experience for millions of Affirm users.
As a Senior Product Manager on the Terms and Payments team, you will be responsible for designing both the term and payment selection experiences which drive user clarity and confidence at checkout.
An ideal candidate is one who has worked extensively on consumer experiences at key moments in the product flow.
This is a highly cross-functional role that sits at the intersection of Product, Design, Engineering, Research, and Analytics.
What you’ll do
• Own the core checkout experience where consumers select and review their terms and payments — with a focus on driving conversion, clarity, and confidence at the moment of commitment.
• Design and run experiments that improve how consumers understand and choose their terms
• Define and ship new UX patterns that change the way checkout looks and feels — using research insights, quantitative signals, and close collaboration with design and analytics to move from discovery to launch.
• Partner with Legal and Compliance to understand regulatory requirements and how they affect the user experience.
• Work alongside international product partners to expand the terms experience into new markets, adapting for local expectations while keeping the design system coherent.
• Develop a deep understanding of user behavior and share those insights broadly — helping the team and stakeholders stay grounded in how consumers actually experience checkout.
• Drive an ambitious roadmap — identify the highest-leverage opportunities, align cross-functional partners, and own execution from concept through launch and iteration.
What we look for
• 5+ years of Product Management experience
• A strong sense of taste for user experience — you have opinions about what makes an interaction feel clear, considered, and delightful.
• Analytical rigor — you're comfortable digging into data, interpreting experiment results, and turning qualitative and quantitative inputs into insights and product opportunities.
• World-class execution with high agency — you ship reliably, identify what matters without waiting to be told, and hold yourself to a high bar on quality and follow-through.
• The ability to work closely with cross-functional teams across product, design, engineering, analytics, and research — building trust and driving alignment without relying on authority.
• Strong communication skills — you can deliver results, drive narratives, and explain tradeoffs in a way that brings stakeholders along and creates clarity.
• Coachability — you seek out feedback, absorb it without defensiveness, and visibly grow from it.
• Bonus points if you've worked on checkout, e-commerce, or fintech products in the past.
Pay Grade - N
Equity Grade - 9
Employees new to Affirm typically come in at the start of the pay range.
Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)
USA base pay range (CA, WA, NY, NJ, CT) per year: $195,000 - $255,000
USA base pay range (all other U.S. states) per year: $173,000 - $233,000
#LI-Remote
Remote-first with flexibility built in
Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.
Benefits designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:
Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.
We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.
For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.
By clicking "Submit Application," you acknowledge that you have read Affirm's
Global Candidate Privacy Notice
and consent to the use of your personal information as described.
Location: Remote or Mississauga
Workplace: remote
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Position Summary:
The Sr. Director, HR Technology and AI Enablement, delivers PointClickCare's HR technology roadmap and leads the shift to an AI-first, agent-enabled model of HR service delivery. Reporting to the VP Total Rewards, the role executes the platform and AI strategy the pillar sets, redesigns HR workflows and AI-human handoffs ahead of the SAP SuccessFactors-to-Workday migration, and operationalizes the data governance and responsible-AI controls that make automation safe in a healthcare context. Partnering closely with the Sr. Director, HR COEs, SDO, Procurement and OCIO, the role leads a team through significant platform and ways-of-working change, turning pillar strategy into a working technology capability for PCC.
Key Responsibilities:
HR Technology Roadmap Execution & Platform Sequencing
Co-develop with the Workforce Intelligence and HR Technology Leader and execute the multi-year HR technology roadmap Evaluate, select, and sequence platforms and agentic AI across the ecosystem (Workday, Moveworks, ServiceNow Now Assist, Payfactors, Power BI, Qualtrics) against business outcomes
Operating-Model & Workflow Redesign (ahead of Workday configuration)
Partner with the HR COEs and the four-zone workflow classification to redesign HR workflows and AI–human handoffs before Workday is configured, so Zone 1 and Zone 2 automation is built natively pre-go-live rather than retrofitted. This sequencing is the highest-leverage lever for FY27 and prevents PCC from hardcoding today’s inefficiency into the system for years.
Platform Migration, AI Agent & Automation Delivery (SuccessFactors → Workday)
Lead end-to-end delivery of the Workday migration and the deployment of conversational and agentic AI (Moveworks, Now Assist), owning project plans, configuration, testing, cutover, and hypercare. Define which workflows are automated versus human-led, monitor agent performance and quality, and manage vendors and budget. Close partnership & collaboration with Procurement, OCIO & SDO through all phases required. Final budget and contract decisions made with partners and Sr. Director
Data Governance, Privacy & Responsible AI
Build and safeguard the data foundation for AI.": an HR data quality audit ahead of migration, operationalizing the data governance policy that defines what AI systems can access, and Workday as the single source of truth. Advance People Analytics maturity and the skills taxonomy that underpins workforce planning.
Team Leadership, Adoption & Employee Experience
Lead and develop the HR technology team, reskilling it as work shifts from configuration to AI orchestration. Apply product and user-experience thinking, and drive adoption and change management so employees and managers experience HR technology as fast, intuitive, and trusted.
Required Skills & Qualifications:
Bachelor’s degree in Human Resources, Information Systems, Computer Science, Business, or a related field.
10+ years of progressive HR technology / HRIS experience, including 5+ years leading and developing teams, and prior experience operating at a leader level or equivalent scope.
Demonstrated experience leading an enterprise HCM platform implementation or migration (e.g., Workday and/or SAP SuccessFactors).
Experience redesigning HR processes and workflows for automation — mapping current state, eliminating waste, and designing AI–human handoffs ahead of system configuration.
Hands-on experience deploying or operating enterprise AI and automation tools — conversational and agentic AI and AI-enabled service management (e.g., ServiceNow / Now Assist, Moveworks).
Strong AI literacy: a working understanding of large language models, AI agents, prompt design, and responsible/ethical AI, data governance, privacy, and security.
People analytics and data fluency — able to turn HR data into insight and design trusted reporting and dashboards.
Proven project and change management skills, delivering across cross-functional stakeholders and external vendors on time and on budget.
Demonstrated experience owning technology vendor relationships and negotiating contracts at a half million threshold or above
Product- and outcome-oriented mindset — frames technology investments in terms of business and employee-experience outcomes.
Preferred Experience:
Workday certification(s) and/or ServiceNow HR Service Delivery experience.
Experience in a high-growth SaaS or technology company.
Experience establishing AI governance, human-in-the-loop frameworks, or classifying workflows by AI impact.
Experience with integration architecture (APIs, iPaaS) and enterprise HR data governance.
Experience with data privacy and security in a regulated or healthcare environment (e.g., PHI / HIPAA).
Experience leading and developing a technical HR / HRIS team.
Familiarity with UX and service-design methods applied to employee-facing technology.
Relevant certifications (PMP, Prosci / change management, HRIP, CHRP / SHRM).
#LI-TW1
#LI-Remote
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base salary range for this position is $163,000 - $181,000 + bonus + equity + benefits, non-overtime eligible. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Location: London, United Kingdom
Workplace: hybrid
About us
At Xelix, we work with some of the world’s largest companies to automate and strengthen their financial controls. Our AI solutions redefine how Accounts Payable teams operate – moving from manual processes to automated, intelligent workflows.
Xelix is a fast-paced scale-up – things move fast and expectations are high. We raised our Series B with Insight Partners in June 2025 and are expanding aggressively. We have a team of
150
talented people pulling together to achieve our goals. Everyone is trusted to take ownership, move fast and have a meaningful impact. We prioritise personal and professional growth, keep things fun, and love to celebrate a milestone together.
In this role you’ll grow, be challenged and help shape the future of Xelix. If you’re excited about building something special with us, we’d love to hear from you.
About the role
We’re looking for an experienced, hands-on
Senior Account Manager
to join our fast-growing scale up. This is a proactive, commercially minded role: you’ll own the relationship and renewal, identify and create expansion opportunities, and ensure customers realise (and can clearly evidence) the value Xelix delivers. You’ll partner closely with Sales, Product and Services to drive adoption, outcomes and long-term account growth.
What you'll be doing
Own a portfolio of our highest-tier customers, acting as a trusted advisor and commercial lead across renewal and growth.
Build and execute Customer Success Plans (CSPs) with clear outcomes, milestones, stakeholders and value hypotheses.
Quantify, track and communicate value realisation (ROI/business impact), preparing and presenting success metrics and commercial narratives to executive sponsors and C-suite stakeholders.
Develop a deep understanding of each customer’s priorities, operating model, systems landscape, and roadmap—using this to shape account strategy and unlock expansion.
Run proactive account governance (e.g., EBRs/QBRs), ensuring adoption, stakeholder engagement and action plans stay on track.
Monitor customer health and engagement to identify risk early, lead retention plans, and mobilise internal teams to protect and grow revenue.
Identify, qualify and progress upsell/cross-sell opportunities, building business cases, aligning stakeholders, and partnering with AEs/founders where needed to close.
Lead renewals end-to-end: timeline management, commercial negotiation support, stakeholder alignment, and forecasting accuracy.
Triage technical and non-technical issues with urgency and strong judgement, coordinating the right internal resources while keeping customers informed and confident.
Be the voice of the customer internally: capture product feedback, influence prioritisation with evidence, and manage expectations on deliverables and timelines.
Stay close to market trends and competitive landscape, contributing to strategic initiatives that improve our commercial approach and customer outcomes.
What you’ll bring
At least 3 years experience in Account Management / Customer Success in B2B SaaS (or a consultative commercial role), owning senior stakeholder relationships and outcomes across a portfolio.
You have ample experience in managing complex enterprise customers, involving six-figure ACVs and engagement at senior levels.
Demonstrable commercial track record: leading renewals, retaining revenue, and creating growth through upsell/cross-sell (with clear examples of how you sourced, shaped and progressed opportunities).
Strong value-based selling and storytelling skills: you can quantify impact, build a business case, and present success metrics/ROI confidently to executive sponsors and C-suite.
Experience running structured account governance (e.g., CSPs, QBRs/EBRs, exec sponsor plans), translating customer goals into measurable plans and driving them to completion.
Comfortable managing complex, multi-stakeholder enterprise accounts—navigating economic buyers, decision-makers, champions and influence networks to drive change.
Proficient
in MEDDPICC or similar sales methodology
Evidence of proactively identifying risk and leading “save plans”: diagnosing root causes, mobilising internal teams, and executing clear recovery plans with pace and accountability.
Strong cross-functional leadership: you’re effective at coordinating Product, Delivery/Implementation, Support and Sales to unblock customers and deliver outcomes, without needing formal authority.
Analytical and systems-minded: you enjoy using data (usage, outcomes, financials) to spot patterns, forecast risk, and prioritise where to invest time for maximum impact.
Technically curious and quick to learn: you can understand customer environments and product capabilities well enough to advise, educate and credibly challenge.
Excellent prioritisation and execution in a fast-paced environment; you can manage multiple workstreams, run a tight cadence, and keep stakeholders aligned.
Clear, direct communicator with high ownership: you follow through, set expectations well, and bring energy and professionalism to customer interactions.
What we offer in return
💰 Competitive salary of £60,000 - £76,000 depending on experience + 30% commission
🏝️ 27 days of annual leave (including 3 days Christmas closing), with the option to roll over 3 days
🏡 Hybrid working with two days a week from our dog-friendly Hoxton office and on-site gym
🏥 Comprehensive private medical & dental cover with Vitality
🍼 Enhanced parental leave pay
📚 Learning & development culture – £1,000 personal annual budget
🌍 We’re carbon-neutral and are working towards ambitious carbon reduction goals
🎯 Lots of team socials & activities
☀️ Annual team retreat
Want to learn more?
About us
Xelix blog
Xelix news
Xelix glassdoor
We believe that people from diverse backgrounds, with different identities and experiences make our company and product better. No matter your background, we'd love to hear from you! And if you have a disability, please let us know if there's any way we can make the interview process better for you - we're happy to accommodate!
If you're a recruiting agency - we have an existing list of agencies we work with and we are not currently planning on expanding the list. Neither the Talent team nor hiring managers or the Support team will respond to cold outreach.
This is a full-time position, with standard working hours from 9:00 AM to 6:00 PM, Monday through Friday.
We welcome the responsible use of AI for research and interview preparation, but ask that it isn't used to generate answers during live interviews. We also believe in being transparent - we use Metaview's AI note-taker during interviews so our interviewers can stay fully present. If you'd prefer us not to use it, just let your interviewer know. While you may need to answer eligibility questions as part of your application, we do not use AI to review or make decisions on applications - every application is reviewed fairly by a member of our Talent team.
Location: United States
Workplace: remote
About Lyra
Lyra Clinical Associates partners with Lyra Health, a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partner relationships. The company has delivered more than 15 million sessions of mental health care, published more than 35 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness, and cost efficiency. Lyra members have access to care in one day, and nine out of ten improve with the support of providers like you. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions. You will be employed by Lyra Clinical Associates.
About the Role
We are looking for an experienced mental health clinical leader with a passion for clinical quality and management to serve as a clinical quality manager and lead for our Pediatric virtual Intensive Outpatient Program (vIOP), an accelerated, comprehensive care experience that helps young people ages 7 to 25 feel better quickly from the comfort of home. The pediatric vIOP is a critical service for acute patients who need more than traditional, once-a-week therapy. This program is a critical component of our full-spectrum of care services. It not only helps to avoid re-hospitalization, but its availability within our services ensures these members have direct access to our core coaching, therapy, and psychiatry services once they are stabilized.
For this full-time role, the primary responsibility will be to train, provide management oversight, and clinical consultation to a team of behavioral care managers and therapists practicing CBT, DBT, ERP and other evidence-based practices to vIOP clients through our innovative video therapy platform. This includes reviewing and providing feedback on clinical quality metrics and consulting on clinical cases. You will also assist with key quality improvement initiatives including specialty consultations, provider training, and quality assurance reviews.
This role is a great fit if you have training, experience, and expertise in treating clients (young adults and adolescents) with mood and anxiety disorders in an intensive outpatient program setting, as well as a commitment to evidence-based and culturally responsive care, clinical quality assurance, experience in administrative and clinical management of licensed independent mental health providers and case managers, and developing high performing teams.
This role reports to our Sr. Director, High Acuity Care Service.
Key Responsibilities:
Provide clinical quality oversight and administrative supervision to vIOP therapists in clinical practice and behavioral care managers
Support recruiting, interviewing, onboarding, and training of vIOP therapists and behavioral care managers
Provide ongoing mentoring and consultation to vIOP therapists and behavioral care managers
Provide ongoing feedback regarding team member’s’ performance including clinical quality, productivity, adherence to evidence-based treatment models, client feedback, and interpersonal effectiveness
Ensure care and support provided across the team is culturally responsive and outcomes driven
Lead ongoing 1:1’s and consultation team meeting with assigned vIOP therapists, behavioral care managers, and consultation teams
Support Psych Urgent Care appointments (7 bookable calendar spots)
Provide clinical coverage for vIOP individual and group sessions as needed
Maintain a small personal caseload of clients;
Other duties as assigned
Requirements:
PhD or PSYD in clinical or counseling psychology or Master’s degree from a clinical track (e.g., MSW, MFT, MC, MMHC) from an accredited program
Current unrestricted license to practice within the United States
Willingness to obtain cross-licensing in additional states or PSYPACT as needed to support program growth
5+ years postgraduate clinical experience
2+ years of experience in providing care and leadership in a high acuity (IOP, PHP, residential) setting
3+ years of experience in clinical supervision and training of evidence-based therapies
1+ years of experience in administrative supervision / management of licensed independent providers and behavioral care managers
Knowledge of research and theoretical foundations of evidence based treatments
Highly skilled in working with clients with severe, co-occurring clinical diagnoses and high risk presentations
Highly skilled in providing evidence-based treatments (e.g., CBT, DBT, ERP, ACT, TF-CBT, etc.)
Experienced and passionate about helping kids, teens, young adults, and families to achieve goals
Experienced in brief, goal-focused psychotherapy using measurement based care
Grounded in cultural humility with a commitment to culturally responsive care
Experience with video therapy and providing supervision/consultation on how to conduct clinical sessions via video conferencing software
Comfort with technology and working within a fast-moving environment
Excellent interpersonal skills (listening and communicating)
Passion for transforming mental health through technology with a human touch
Ability to work full-time, approximately 40 hours per week
Full-time resident of the United States
"We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.
By applying for this position, you acknowledge that your personal information will be processed as per the LyraWorkforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra. We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR. Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives. If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Informationform. This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact globaldpo@lyrahealth.com.
For more information about how we use and retain your information, please see ourWorkforce Privacy Notice."
The anticipated starting base salary range for a full-time vIOP Clinical Quality Manager at Lyra is $136,800 - $152,000 annually. The base salary is determined by role and placement within the range, and will depend on a number of job-related factors, including but not limited to your skills, qualifications, and location.
As a full-time vIOP Clinical Consultant for the Pediatric vIOP Program, you will be employed by Lyra Clinical Associates P.C. We manage the business operations so you can focus on providing high-quality mental health care. Here are just some of our perks and benefits:
Competitive base pay for your session work and administrative work
Comprehensive healthcare coverage (including medical, dental, and vision, FSA/HSA, life, and disability insurance)
Lyra’s benefits package includes gender-affirming care
Access to Lyra for Lyrians; coaching and therapy services for you and your dependents
Competitive time off with pay policies, including 4 weeks vacation, sick days, and company holidays
Paid Parental Bonding Leave for birthing and non-birthing parents
401k with up to 3% matching
Employee well-being program with additional perks like: fertility and family building, maternity program, employer discount marketplace, pet insurance, and financial planning tools
Free live and recorded webinars with CE approval from APA, ASWB, and NBCC
Malpractice liability insurance policy
Licensure renewal reimbursement—up to 5 state licenses
Opportunity for cross-licensure sponsorship and support, if eligible
A new Chromebook, dedicated business support from Operations, HR, and IT professionals, and a monthly technology stipend
We like to spread joy throughout the year with well-being perks and activities, surprise swag, regular community celebration…and more!
УдалённоHome based - EMEA
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Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
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