Location: Limassol, Cyprus
Workplace: hybrid
We are looking for a
Staff Product Manager
to shape this product from an early stage and lead it through validation, launch and international scale.
We are building a new product that enables people across inDrive’s global user base to earn additional income by completing tasks that generate high-quality training data for AI.
Following a successful pilot, we are moving from a partner-led solution towards our own scalable platform. It will connect demand from AI companies with distributed data collection and labelling, covering the full journey from buyer requirements and task design to contributor payouts, quality assurance and dataset delivery.
Key Responsibilities
Own the end-to-end product strategy, roadmap and outcomes for the Data Tasks platform.
Translate data buyer requirements into scalable collection, annotation and quality-control workflows.
Design the full product journey across both sides of the platform: enterprise buyers and task contributors.
Build capabilities for task creation and distribution, contributor onboarding, payouts, data submission, validation, labelling and dataset delivery.
Define the right balance between building internal capabilities, using external platforms and working with specialised partners.
Establish product metrics across demand, supply, data quality, unit economics and contributor experience.
Run discovery and experiments to improve acquisition, activation, task completion, retention and payout experience.
Work closely with Commercial, Engineering, Data, Operations, Legal, Privacy, Information Security and market teams.
Ensure the platform can support multiple data types, including audio, text, images, video and multimodal data, across different countries and use cases.
Skills, Knowledge and Expertise
Significant product management experience, including ownership of complex products at Staff, Principal or equivalent level.
Proven experience building and scaling a new product or platform from an early stage.
Strong systems thinking and the ability to design end-to-end products involving multiple users, workflows and operational processes.
Experience with B2B platforms, marketplaces, crowdsourcing, data products, AI/ML infrastructure or workflow products.
Strong commercial judgement and the ability to connect customer needs, product decisions and unit economics.
Ability to work with enterprise customers and translate technical or specialised requirements into scalable product solutions.
Strong analytical skills and experience defining metrics, running experiments and making decisions under uncertainty.
Ability to operate independently, bring clarity to ambiguity and influence senior stakeholders without relying on formal authority
Fluent English and clear written and verbal communication skills.
Nice to have
Experience with AI training data, data collection, annotation, model evaluation or quality-assurance systems.
Experience building two-sided marketplaces or products involving distributed contributor networks.
Experience launching products across emerging markets and adapting them to local payment, legal and operational constraints.
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Annual salary from 90 700 EUR gross.
Final benefits may vary depending on the location.
Location: Tbilisi, Georgia
Workplace: hybrid
We are looking for a Senior Data Project Manager to join inDrive's Data Platform. You will work in close partnership with the Engineering Managers of two core teams, Data Ops and Data Delivery, and coordinate projects that span multiple data platform teams: for example, onboarding data from external partners and orchestrating its downstream transformation into analytics-ready data marts.
Key Responsibilities
Coordinate cross-functional Data Platform (DWH) initiatives end-to-end, from source-system integration through the warehouse to analytical data marts
Act as the single point of accountability for initiative outcomes, ensuring value delivery within expected timeframes
Drive projects that cut across several teams, e.g. partner data ingestion followed by transformation and modeling, aligning scope, sequencing, and ownership between Data Ops, Data Delivery, and adjacent teams
Work in tandem with the Engineering Managers of Data Ops and Data Delivery on planning, capacity, and execution; participate in the operational management of the teams
Own project and initiative schedules: identify risks, dependencies, and potential slippage early, and communicate them promptly to all stakeholders
Manage priorities across product-driven requests from internal data consumers and long-term platform investments (reliability, data quality, governance, security)
Build a process for continuous improvement of team metrics: delivery performance, quality, engagement, and team maturity
Facilitate project- and program-level events (planning, syncs, retros, stakeholder reviews)
Translate between business and technical teams, keeping internal consumers, engineering, and leadership aligned
Skills, Knowledge and Expertise
3+ years of project or program management experience in Data Platform, Data Warehousing (DWH), or Analytics environments
Demonstrated success managing complex initiatives with multiple stakeholders, teams, and moving parts
Solid command of modern goal-setting and project management tools
Exceptional communication and stakeholder alignment skills: able to translate between business and technical audiences
Highly organized, with strong prioritization, risk management, and accountability-driving skills
Strong systems thinker; brings clarity and structure to ambiguity
Nice to have
Hands-on experience in Data Platform / Data Warehouse ecosystems: understanding of data pipelines, ODS-to-data-mart layering, streaming and batch delivery, data governance
Experience in high-growth consumer tech
Familiarity with modern data stack tooling (dbt, Airflow, Kafka, BigQuery or similar cloud DWH)
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries
Develop your professional skills with access to mentoring, career consulting, and learning programs
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects
Work alongside people who take initiative, speak openly, and challenge themselves to grow
Improve your language skills through co-financed courses and internal speaking clubs
Annual salary from 70 100 EUR gross
Final benefits may vary depending on the location.
Location: Almaty, Kazakhstan
Workplace: hybrid
We're looking for a hands-on operating leader of the Global Facilities function. You'll shape and run our Global Workplace strategy, from our HQ and offices worldwide to our distributed remote teams. You'll also be a trusted partner to business leaders and country teams in Office questions. This is a rare chance to manage a function at global scale and directly support inDrive's growth.
Key Responsibilities
Strategic Vision and Execution:
Develop and execute a comprehensive global facilities strategy that directly supports the company's growth objectives and overall business strategy.
Unifying Leadership:
Lead and integrate diverse teams, including both physical office management and remote international facilities operations, fostering cohesion and high performance.
Performance-Driven Management:
Define, track, and report key performance indicators (KPIs) and metrics to demonstrate value, drive continuous improvement, and ensure operational excellence.
Business Partnership:
Act as a trusted partner and advisor to business leaders, understanding their needs and translating them into actionable operational strategies and solutions.
Mentorship:
Serve as a mentor for both direct reports and other leaders across the organization, sharing expertise and fostering a culture of operational excellence.
Financial Acumen:
Oversee budgeting and financial reporting for all global operations and facilities initiatives, ensuring fiscal responsibility and strategic investment.
Skills, Knowledge & Expertise
Extensive experience leading operations across multiple international markets, with a strong grasp of cultural and regulatory differences
Proven track record managing large, geographically distributed remote teams
Broad operational scope covering both physical facilities and remote team support
Strong financial acumen: budgeting, financial analysis and management of complex operational budgets
Proactive, solution-oriented mindset and comfort working independently in a fast-changing environment
Excellent communication and presentation skills, including with executive leadership
Experience mentoring managers and building teams from the ground up
Fluent English; [other languages, if relevant]
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Washington, United States
Workplace: hybrid
inDrive is seeking a Senior Revenue Accountant to serve as the US GAAP subject-matter expert for our global Revenue Accounting team, while staying hands-on in the monthly close. You will form and document the accounting conclusions behind our revenue streams, and you will also own the execution: preparing and posting journal entries, reconciling accounts, and defending the numbers with auditors. This role requires regular collaboration during US Eastern business hours.
Key Responsibilities
Technical Accounting & ASC 606
Own the application of ASC 606 across all revenue streams and divisions, including the five-step model, principal vs. agent (gross vs. net) assessments, performance obligations, variable consideration, and consideration payable to customers (incentives, promotions, refunds)
Research authoritative guidance and interpretive literature, and author clear technical accounting memos and position papers for new products, pricing changes, partner contracts, and non-routine transactions
Review new commercial arrangements early to flag accounting implications, and translate conclusions into system, data, and process requirements
Assist in preparing revenue disclosures when asked (disaggregation, contract balances, remaining performance obligations) and monitor new FASB/SEC guidance to support public company readiness
Revenue Operations & Close
Prepare and post journal entries in the ERP for revenue, customer incentives, refunds and chargebacks, payment provider fees, bad debt reserves, and loan-related activity
Perform monthly balance sheet reconciliations and revenue flux analysis; investigate variances and ensure completeness, cutoff, and accurate period alignment
Tie source and subledger data to the general ledger in a high-volume, multi-currency environment, partnering with Payment Provider Reconciliation and Data teams to resolve breaks
Controls, Audit & Process Improvement
Design, document, and operate SOX-compliant controls over revenue, including process narratives and risk and control matrices
Serve as a contact for external auditors on revenue: walkthroughs, PBC requests, and defense of technical positions
Drive automation of revenue recognition and JE workflows, partnering with Finance Systems and Data teams to reduce manual effort and risk
Skills, Knowledge & Expertise
Required qualifications
CPA, CA, or equivalent professional designation; bachelor’s degree in Accounting or related field
8+ years of progressive accounting experience, including Big 4 (or equivalent) public accounting and industry revenue or technical accounting
Deep, hands-on ASC 606 expertise with a track record of writing technical memos that withstand auditor scrutiny
Strong command of US GAAP more broadly, plus working knowledge of SOX and internal controls
Hands-on close experience: preparing and posting JEs, reconciliations, and flux analysis in an ERP (NetSuite, SAP, or Oracle)
Experience with high transaction volumes and multi-currency accounting; advanced Excel skills
Excellent written and verbal English; able to explain complex conclusions simply to non-accountants
Preferred qualifications
Experience at a public company or through IPO readiness, including SEC reporting and PCAOB audits
Background in marketplaces, platforms, payments, or fintech, where principal vs. agent and incentive accounting are central
Comfort with SQL/BigQuery or revenue subledger tools; a drive to automate and improve processes in a fast-moving, global environment
Why join us
Help us challenge injustice by creating fair choices for millions of people across 48 countries
Develop your professional skills with access to mentoring, career consulting, and learning programs
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects
Work alongside people who take initiative, speak openly, and challenge themselves to grow
Improve your language skills through co-financed courses and internal speaking clubs
Final benefits may vary depending on the location.
Location: Limassol, Cyprus
Workplace: hybrid
The Head of Supply is one of the key leadership roles in the vertical, owning supply performance across a large portfolio of markets and ensuring we can both run the current business efficiently and build the supply model required for future growth.
The role combines two core mandates:
Run the business: maintain a healthy marketplace, sufficient supply, efficient acquisition, strong courier economics, and consistent operational performance across markets.
Change the business: build new supply models, fleet structures, operating approaches, product capabilities, and scalable solutions required to support new products, monetisations streams, and business models.
This is a global ownership role with direct accountability for supply strategy, marketplace performance, economics, execution, and transformation.
Key Responsibilities
Marketplace Health
Own supply-demand balance by market, zone, and time of day based on marketplace efficiency inputs.
Maintain courier availability, utilisation, productivity, and overall marketplace health.
Own geographic coverage gaps, supply density, and market expansion readiness.
Build and maintain supply forecasting models with measurable accuracy targets.
Own SLA achievement, done rate, acceptance rate, and other critical supply-side marketplace metrics.
Identify structural marketplace issues early and drive corrective actions together with country teams and Product.
Supply Acquisition
Own the end-to-end courier acquisition funnel from awareness through activation and 1/3/10 completed deliveries.
Define and manage CAC targets, acquisition budgets, channel mix, and activation efficiency.
Run digital, referral, offline, partnership, and local acquisition programmes across markets.
Design scalable acquisition playbooks while adapting execution to local market realities.
Build and maintain a structured experimentation framework to continuously improve acquisition efficiency and activation quality.
Ensure acquisition is directly linked to marketplace demand rather than managed as an isolated growth function.
Supply Marketing
Own global courier positioning and the courier value proposition.
Define why couriers should choose, stay with, and prioritise our platform versus alternatives.
Drive supply performance marketing together with the central Marketing team.
Test and optimise creative, messaging, channels, and offers across acquisition and retention.
Define communication strategy for active, lapsing, and reactivated couriers.
Ensure courier communication supports both marketplace performance and long-term retention.
Budget & ROI Ownership
Own and allocate acquisition, incentive, referral, supply marketing, and other relevant supply budgets.
Define clear СAC, payback, ROI, and incremental impact frameworks for all supply investments.
Build quarterly and annual budget plans with scenarios and clear business assumptions.
Reallocate investment across markets based on performance, opportunity, and marketplace needs.
Hold country teams accountable for supply investment efficiency.
Ensure every material supply investment has a clear expected business outcome and measurable return.
Strategy
Author and own the global supply strategy, updated annually and reviewed quarterly.
Define how our supply model should evolve across different market maturity stages and business models.
Build the country prioritisations framework based on marketplace maturity, growth opportunity, economics, and strategic importance.
Lead quarterly and annual planning cycles, including OKR-setting with country teams.
Define the long-term evolution of courier, fleet, partner, and hybrid supply models.
Identify structural opportunities to improve supply quality, scalability, cost, and competitive advantage.
Ensure supply strategy supports new verticals, products, monetisation models, and future business growth.
Operations
Run weekly global supply business reviews with country teams.
Maintain a clear view of performance, key risks, priorities, and required actions across all markets.
Manage country escalations and unblock critical operational issues with speed.
Build scalable operating standards while preserving necessary local flexibility.
Drive cross-functional alignment across Product, Marketing, Finance, Legal, GR, Commercial, and Operations.
Step into critical markets or projects when performance requires direct leadership intervention.
Build strong accountability across country teams for execution and results.
Product
Represent supply requirements in all relevant product roadmap decisions.
Own prioritisation of supply-side product needs based on business impact and marketplace performance.
Maintain and prioritise the supply product backlog together with Product.
Translate operational problems into scalable product solutions rather than permanent manual processes.
Coordinate experiment sequencing, pilots, rollout planning, and post-launch evaluation.
Ensure new products and business models have a viable supply operating model before scale.
Lead the supply side of major change initiatives including new fleet models, fulfilment models, courier tools, and marketplace mechanics.
Analytics
Own the supply performance framework across all markets.
Own supply dashboards, country scorecards, and management reporting.
Run regular funnel analysis, cohort analysis, marketplace diagnostics, and investment performance reviews.
Build forecasting, scenario planning, and capacity models required for business planning.
Track forecast accuracy and continuously improve planning quality.
Ensure decisions are based on clear data and comparable metrics across markets.
Move the organisation from reporting what happened to understanding why it happened and what needs to change.
Qualifications
7+ years in marketplace operations, supply growth, or platform scale.
Proven ownership of acquisition budgets ($1M+ annually).
Experience leading multi-country or global teams of 8+ people.
Track record of improving CAC and supply retention simultaneously.
Background in on-demand logistics, ride-hailing or food delivery preferred.
Advanced level of English proficiency.
The Head of Supply is not only responsible for managing the existing supply organisation. The expectation is to build a global supply engine that can scale with the business.
The person should be equally comfortable running marketplace performance today and redesigning the operating model for tomorrow - moving between country execution, economics, strategy, product, and complex transformation topics.
Success in this role means having the right supply, in the right place, at the right time and cost today, while continuously building a stronger and more scalable supply model for the future.
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Annual salary starting from 86 800 EUR gross
Final benefits may vary depending on the location
Location: Limassol, Cyprus
Workplace: hybrid
We are looking for a Senior HR Technology (People & Talent Enablement) Manager to serve as a strategic bridge between Business, HR, IT teams, and external vendors within a global organization of 3,000+ employees.
Key Responsibilities
HR Systems Strategy & Leadership:
Define and drive the HR technology strategy and roadmap, aligned with HR function objectives.
Drive the analysis and selection of a new system(s) to consolidate the current scattered HR landscape.
Ownership and Operational Excellence:
Lead the scaling, optimization, and governance of current and new HR systems.
Manage day-to-day operations, system performance, data integrity, and uptime across HR systems.
Define and implement the optimal data integration landscape.
Program & Change Management:
Maintain a rolling 12-month project roadmap and visibility into a 24-month planning horizon.
Lead change management and user training programs to drive adoption and ensure effective use of current and new HR systems.
Own the end-to-end new HRIS implementation project, including business requirements gathering, solution design, quality assurance, UAT, and post-implementation support.
Process Automation & Innovation:
Support HR in design of new business processes leveraging the functionality and capabilities of the HR system(s).
Identify and execute on opportunities to automate manual workflows and improve data accuracy and operational efficiency through RPA and AI/ML initiatives.
Cross-Functional Partnership & Execution:
Serve as the bridge between HR, corporate IT, IT Operations and engineering, ensuring business needs are translated into scalable, technology-enabled solutions.
Governance & Compliance:
Partner with Cybersecurity and other stakeholders to ensure data privacy, SOX compliance, and adherence to regulatory and reporting standards.
Implement appropriate controls and risk management practices to support data integrity, confidentiality, and system reliability.
Team & Project Ownership:
HR Automation team (up to 7 FTEs) - full direct people management, including prioritization, planning, and performance oversight.
Own the end-to-end new HRIS implementation project(s), including relationships with vendors and third parties.
Skills, Knowledge and Expertise
Experience leading multi-module HRIS implementations in complex, international environments (experience in at least 3 of areas: Core HR, Workforce Management, C&B, L&D, and Recruitment)
Expertise in HR process optimization and data architecture, understanding of global HR workflows and best practices
Strong familiarity with the modern HR tech ecosystem and trends (SaaS, integration layers, AI, and people analytics)
Fluency in English required
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Annual salary from 102 100 EUR gross.
Final benefits may vary depending on the location.
Location: Limassol, Cyprus
Workplace: hybrid
We are scaling our
Strategy & Planning
function and are looking for a high-caliber Project Manager to drive the execution of high-impact strategic projects across our global Ride-Hailing division.
Key Responsibilities
Cross-Functional Goals Management:
Drive the alignment of cross-functional goals - ensuring clear ownership, unblocking dependencies, and keeping the leadership team informed of risks
AI-Driven Project Management and Reporting:
Champion and implement modern AI tools to automate project tracking and optimize reporting
Drive Strategic Execution:
Lead high-stakes, cross-functional projects in Mobility by building high-performing project squads and managing senior stakeholder relationships
Architect the Business Rhythm:
Design, optimize, and own the operational cadence (scope, frequency, and agenda) for the Ride-Hailing division, ensuring seamless alignment with corporate cross-functions (Legal, Government Relations, Finance, etc.).
End-to-End Governance:
Facilitate critical leadership meetings - managing everything from strategic agenda-setting and pre-read preparation to crisp execution and strict accountability for follow-up actions
Performance & Portfolio Tracking:
Establish and manage the framework for tracking key initiatives, monitoring milestones, and proactively escalating bottlenecks before they impact delivery.
Skills, Knowledge & Expertise
5+ years of experience
in project management, PMO, or business operations within a fast-paced tech company.
Exceptional stakeholder management skills
, with a proven ability to influence diverse, cross-functional, and multicultural teams across multiple time zones.
Strong operational rigor
- a track record of running high-density meetings, driving consensus among senior leaders, and translating complex discussions into structured action items.
Advanced proficiency with AI/automation tools
for project management and reporting.
Industry edge (Strong Plus):
Direct experience in Ride-Hailing, Delivery, or dynamic Tech company, particularly within multi-market or regional operations.
Fluent knowledge of English
for everyday business communication.
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Annual salary from 64 700 EUR gross.
Final benefits may vary depending on the location.
Location: Abu Dhabi, United Arab Emirates
Workplace: hybrid
Please submit your resume in English. Otherwise, your application will be dismissed.
The Agency Sales Lead – MENA is a senior commercial position responsible for securing holding-level media agreements with the Big 5 agency holding groups (Omnicom including IPG, WPP, Publicis Groupe, Dentsu and Havas) and converting them into committed, long-term budgets for inDrive Ads. Operating from Dubai, you will use your inside knowledge of how the holdings plan, negotiate and allocate client investment, together with existing senior relationships across their investment, trading and planning teams, to secure inDrive a place on the media plans of top global and regional brands.
As the first commercial lead for agency holdings in the region, you will own each agreement from initial conversation through negotiation, signature and activation, collaborating with internal Legal, Finance, Accounting, and Procurement teams to build the contracting framework the holdings require. Agreements secured in MENA are the starting point: once proven, you will extend them with the holdings' regional and global teams into other inDrive markets. Additionally, you will serve as a primary intelligence channel, gathering holding requirements to directly inform global product and feature roadmaps.
Key Responsibilities
Deliver against quarterly and annual revenue targets tied to committed budgets under holding agreements and the regional sales bonus structure.
Negotiate and execute annual and multi-year media agreements with the Big 5 holdings and their investment and trading units (trading agreements, joint business plans, preferred partner deals), covering budget commitments, pricing, incentives and inventory access.
Build and maintain direct relationships with the decision-makers who allocate advertiser budgets: heads of media investment and trading, heads of planning and buying, and client leads on top global and regional brand accounts.
Secure inDrive's inclusion on holding preferred partner lists and on the annual media plans of top global brands, and grow committed spend year on year.
Extend successful MENA agreements to the holdings' regional and global teams to unlock budgets across other inDrive markets.
Manage end-to-end contract execution by partnering with internal Legal, Finance, Procurement, and Accounting teams to establish contracting, billing and compliance workflows that meet holding requirements.
Run joint business planning and quarterly business reviews with each holding, tracking committed versus delivered spend.
Gather structured holding feedback on measurement, data, formats and trading requirements, synthesizing it into recommendations that inform global Product team feature development and roadmap prioritization.
Execute seamless commercial handoffs of signed agreements and campaign briefs to central Account Management and AdOps teams for setup, execution and retention, while remaining accountable for delivery against commitments.
Maintain accurate agreement status, pipeline tracking, and revenue forecasting within the CRM system.
Travel across MENA and to holding regional and global hubs as required.
Qualifications
10+ years in digital media, including at least 5 years inside a Big 5 media agency holding group (Omnicom/IPG, WPP, Publicis Groupe, Dentsu, Havas) in media investment, trading, planning and buying, or senior client leadership roles.
Proven track record of negotiating and closing holding-level media agreements, trading deals or joint business plans with committed annual budgets, from either the agency or the media owner side.
Established, active relationships with heads of media investment, trading and planning at a minimum of 3 Big 5 holdings in Dubai and across MENA.
In-depth understanding of how holdings allocate client budgets: annual planning cycles, preferred partner selection, trading terms and incentives, and internal approval processes.
Demonstrated ability to navigate internal corporate matrix environments to shepherd contracts, legal reviews, and financial approvals through to execution.
Proven capability to translate market demands and client feedback into structured recommendations for Product and Engineering teams.
Fluency in written and spoken English.
Preferred Qualifications
Sell-side experience (platform, publisher or ad-tech) selling into the holdings after an agency career.
Relationships with holding regional or global leadership beyond MENA.
Proficiency in Modern Standard Arabic; French is highly advantageous for North African market coverage.
Prior experience in digital media sales within a rapid-growth ad-tech, mobile app, retail media, or marketplace platform.
Strong commercial understanding of first-party mobility data, intent targeting, and context-driven advertising strategies.
Strong commercial instincts and curiosity for advertising technology and evolving media solutions, combined with a collaborative, ownership-driven mindset and genuine excitement for building and scaling something new.
Why join us
Help us challenge injustice by creating fair choices for millions of people across 1100+ cities in 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Lima, Peru
Workplace: hybrid
We are looking for a Senior AdOps Specialist to architect and scale the advertising ecosystem for our global multi-vertical platform. This role is not just about trafficking; it is a growth-focused, technical leadership position designed for a professional who has managed massive scale at "Big 5" holding companies and top-tier publishers. You will bridge the gap between our Real-Time Deal (RTD) marketplace mechanics and a sophisticated Mobility Media Network (RMN), ensuring every ad impression delivers measurable incremental value.
Key Responsibilities
Enterprise-Scale Campaign Operations
End-to-End Orchestration: Lead the launch and pacing of complex, multi-market campaigns across inDrive’s core ride-hailing and urban services verticals.
Platform Mastery: Manage high-volume inventory using Google Ad Manager 360 (GAM360), ensuring precision in segmentation, targeting, and delivery.
Retail Media Integration: Implement “digital shelf” strategies to optimize both on-site (in-app) and off-site (social/DSP) conversions.
Quality Assurance: Establish rigorous "Big 5" agency-standard QA protocols to ensure 100% accuracy in tracking, brand safety, and creative rendering.
Technical Implementation & Automation
Workflow Engineering: utilize Python, SQL, and Scrapy to automate manual reporting tasks and audit partner revenue-share models for maximum profitability.
Stack Management: oversee the integration of mobile monetization tools and coordinate technical needs with engineering teams for custom ad-product launches.
Data Architecture: build advanced dashboards in Looker Studio and Redash that translate raw event data into actionable growth insights.
Performance & Yield Optimization
Strategic Experiments: execute continuous A/B testing on creative assets and landing pages to improve CTR and user behavior metrics across high-budget campaigns.
Yield Management: monitor supply-side health, including fill rates, eCPM, and floor pricing, to maximize revenue without compromising the user experience of the inDrive app.
Growth Consulting: act as an internal consultant for new product launches, adapting funnel structures for B2B AI startups or retail partners within the inDrive ecosystem.
Qualifications
4+ years of experience in digital advertising, working with leading DSPs (The Trade Desk, DV360, Meta, TikTok) or publishers (500k+ DAU).
Deep familiarity with marketplace-led advertising and last-mile conversion metrics.
Strong business-oriented mindset, with understanding of the full campaign lifecycle, from commercial agreements and IOs through to campaign delivery, reporting, and post-campaign reconciliation.
Strong understanding of web and app technologies (JavaScript, Flutter) with hands-on experience in ad tag implementation (GAM, GPT, native ads, HTML5 creatives).
Experience with the ad request lifecycle, rendering, and click tracking.
Experience debugging and troubleshooting ad delivery issues, including working with network logs, browser developer tools, and proxy tools such as Charles Proxy. Proficiency in Excel/Google Sheets for analysis and reporting. SQL is a plus.
Google Ad Manager (GAM360) certification.
Nice to have:
Experience with mobile ad integrations (Android/iOS) using SDKs (e.g., Google Mobile Ads SDK).
Hands-on experience independently implementing ad integrations across both web and in-app environments.
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Limassol, Cyprus
Workplace: hybrid
We are looking for a data-driven
Operations & Revenue Manager
to own marketplace performance, pricing effectiveness, and revenue optimization across international markets.
In this role, you will be responsible for managing supply-demand balance, optimizing pricing and incentive levers, and driving sustainable, profitable growth at the city and country level.
You will act as a key business owner for market performance, working closely with Analytics, Product, Finance, and Regional Operations to translate data insights into concrete operational and pricing actions.
Key Responsibilities
Marketplace Performance Ownership
Own end-to-end performance of assigned markets or order types against key KPIs (growth, revenue, utilization, margins etc).
Monitor market or order type health through core marketplace metrics and identify performance gaps, risks, and opportunities.
Drive corrective actions and optimization initiatives to improve efficiency and profitability.
Pricing & Revenue Optimization
Define, test, and optimize pricing levers based on local market dynamics and business objectives.
Evaluate pricing impact on rider behavior, supply engagement, and overall marketplace balance.
Partner with Product and Analytics to implement pricing logic and ensure correct execution in systems.
Supply & Demand Management
Analyze supply-demand dynamics to maintain a healthy and efficient marketplace.
Recommend actions to improve availability, utilization, and service reliability.
Coordinate with regional operations teams to adapt strategies to local constraints and conditions.
Analytics & Decision Support
Use data and dashboards to track performance, diagnose issues, and inform decision-making.
Partner with Finance and Analytics on investment analysis, market business cases, and performance reviews.
Prepare clear, structured insights and recommendations for senior stakeholders.
Cross-Functional Collaboration
Act as a key interface between Operations, Product, Analytics, Finance, and Regional teams.
Align stakeholders around priorities, timelines, and expected outcomes.
Drive execution of cross-functional initiatives from problem definition to post-implementation review.
Skills, Knowledge & Expertise
2+ years of experience in operations, revenue management, strategy, analytics, or consulting (marketplace or mobility experience is a strong plus).
Strong analytical skills and experience working with large datasets to drive business decisions.
Proficient in Excel and SQL; experience with BI tools (Power BI, Tableau) required; Python is a plus.
Solid understanding of unit economics, pricing mechanics, and marketplace dynamics.
Comfortable owning ambiguous problem spaces and driving decisions in a fast-paced environment.
Strong stakeholder management and communication skills.
Structured thinker with a bias toward execution and measurable impact.
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Annual salary from 64 700 EUR gross.
Final benefits may vary depending on the location.
Location: Mexico City, Mexico
Workplace: hybrid
We are looking for a Government Relations Manager for Mexico with a solid experience in addressing complex regulatory issues and establishing sustainable relations with the regulators and key opinion leaders. This position is needed to represent and advance inDrive’s interests in Mexico with national and state authorities and key opinion leaders.
Key Responsibilities
Cultivate and maintain strategic relationships with government officials, policymakers, regulatory bodies, and key industry leaders in Mexico.
Oversee platform licensing at the state level, ensuring compliance with regulatory requirements across Ride-hailing, Couriers, Intercity, Cargo, and other business verticals operated by inDrive. Manage the full licensing process, from identification to execution.
Develop and implement a national government relations (GR) strategy, including setting objectives, key results (OKRs), and detailed roadmaps and action plans.
Foster partnerships with key policy stakeholders, including businesses, trade associations, and civil society organizations.
Lead inDrive’s involvement with NGOs, industry unions, and associations.
Identify and assess regulatory risks and opportunities, and develop strategies to address them effectively.
Manage regulatory and political crises, formulating and executing action plans to mitigate impact.
Strengthen inDrive’s brand and visibility among policymakers, governments, third parties, thought leaders, and academic institutions.
Advocate for a regulatory environment in each market that supports and enables the growth of technology platforms like inDrive.
Formulate and manage the country-level GR budget.
Provide strategic guidance to internal stakeholders on policy, legislative, or reputational matters that may influence business performance and corporate reputation.
Collaborate with cross-functional teams (Growth, Legal, Communications, Finance, and Product) to ensure regulatory compliance and proactively address potential regulatory challenges.
Skills, Knowledge & Expertise
6+ years of experience in government relations, public policy, or a related field.
At least 3 years of experience in a tier-one multinational organization, either in-house or as a consultant, is highly desirable.
A degree in Law, Economics, Political Science, International Affairs, or a related field.
Proven track record in designing and executing public policy strategies and managing complex advocacy initiatives at both national and regional levels.
Excellent written and verbal communication skills in Spanish and English, with a demonstrated ability to engage with diverse partners on policy issues. Comfort in participating in challenging or controversial debates is essential.
Demonstrated success in building and maintaining strong relationships, with a leadership role in policy implementation and public affairs.
Deep understanding of legislative, regulatory, and political processes, particularly in highly regulated industries.
Experience in shaping regulatory frameworks and addressing complex legal and political issues is essential.
Prior experience in the ride-hailing or technology sectors is a plus.
Strong research and analytical skills, with the ability to synthesize complex policy and regulatory issues and communicate them clearly.
Exceptional ability to translate intricate regulatory matters into accessible language for diverse audiences.
Proven skills in strategic alignment, with the ability to connect company strengths to government opportunities and challenges.
Strong ownership and accountability for the areas of expertise under your responsibility.
Ability to collaborate effectively across functions at all levels within inDrive.
Self-motivated, adaptable, and calm under pressure.
Strong action-oriented mindset with a focus on delivering results.
A collaborative team player, comfortable navigating the ambiguity of cross-functional initiatives.
Strong project management skills, with an ability to manage multiple priorities effectively.
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Mexico City, Mexico
Workplace: hybrid
We are looking for a highly driven
Senior Head of Marketing
to lead our growth and brand strategy across Mexico, Brazil, Chile and Central America. This role is critical in shaping how inDrive scales, connects with users, and strengthens its position as a fair and people-first mobility platform.
Key Responsibilities
Own and drive the
end-to-end marketing strategy
across the Region, focusing on
Passenger Acquisition, Retention, and Brand Growth
Translate business goals into
integrated, full-funnel marketing plans
, combining performance, brand, offline channels, and partnerships
Drive
customer-centric growth
, deeply understanding user behavior, needs, and regional nuances across markets
Lead the development of
strong local brand positioning
, ensuring consistency while allowing for cultural relevance
Lead
efficient allocation and optimization of marketing investments
, ensuring measurable impact on key business metrics
Build, lead, and inspire a
high-performing, matrix-structured team
across multiple markets
Collaborate closely with
cross-functional leaders
(Product, Operations, Analytics, PR, etc.) to deliver scalable and impactful initiatives
Continuously improve
marketing effectiveness
, leveraging experimentation, insights, and innovation
Mentor and develop senior marketing leaders, fostering a
strong leadership bench across the region
Skills, Knowledge & Expertise
8+ years
in digital consumer marketing, including
4–5 years in senior leadership roles
Proven track record of
building and scaling marketing teams
, ideally in multicultural and matrix environments
Strong experience with
mobile-first products
, preferably in ride-hailing, marketplaces, or high-growth tech companies
Demonstrated success in
developing and executing large-scale marketing strategies
with clear business impact
Strong leadership and stakeholder management skills, with the ability to
influence senior executives
Hands-on experience managing
large marketing budgets
with a focus on ROI and efficiency
Highly
data-driven
, with the ability to turn insights into actionable strategies
Fluency in English and Spanish
Job Benefits
A key leadership role in a
fast-growing, global tech company
redefining ride-hailing
A
collaborative and entrepreneurial environment
where ideas are valued and ownership is encouraged
The opportunity to
shape the future of mobility
and make a real impact
Continuous growth through
challenging, high-impact work
Competitive compensation
Clear path for
career progression and leadership growth
Location: Mexico City, Mexico
Workplace: hybrid
We are looking for a highly driven
Senior Head of Marketing
to lead our growth and brand strategy across Mexico, Brazil, Chile and Central America. This role is critical in shaping how inDrive scales, connects with users, and strengthens its position as a fair and people-first mobility platform.
Key Responsibilities
Own and drive the
end-to-end marketing strategy
across the Region, focusing on
Passenger Acquisition, Retention, and Brand Growth
Translate business goals into
integrated, full-funnel marketing plans
, combining performance, brand, offline channels, and partnerships
Drive
customer-centric growth
, deeply understanding user behavior, needs, and regional nuances across markets
Lead the development of
strong local brand positioning
, ensuring consistency while allowing for cultural relevance
Lead
efficient allocation and optimization of marketing investments
, ensuring measurable impact on key business metrics
Build, lead, and inspire a
high-performing, matrix-structured team
across multiple markets
Collaborate closely with
cross-functional leaders
(Product, Operations, Analytics, PR, etc.) to deliver scalable and impactful initiatives
Continuously improve
marketing effectiveness
, leveraging experimentation, insights, and innovation
Mentor and develop senior marketing leaders, fostering a
strong leadership bench across the region
Skills, Knowledge & Expertise
8+ years
in digital consumer marketing, including
4–5 years in senior leadership roles
Proven track record of
building and scaling marketing teams
, ideally in multicultural and matrix environments
Strong experience with
mobile-first products
, preferably in ride-hailing, marketplaces, or high-growth tech companies
Demonstrated success in
developing and executing large-scale marketing strategies
with clear business impact
Strong leadership and stakeholder management skills, with the ability to
influence senior executives
Hands-on experience managing
large marketing budgets
with a focus on ROI and efficiency
Highly
data-driven
, with the ability to turn insights into actionable strategies
Fluency in English and Spanish
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Almaty, Kazakhstan
Workplace: hybrid
We are looking for a Product Marketing Manager (CRM) to drive growth, frequency, and retention for inDrive.Groceries and Restaurant Delivery.
This role sits at the intersection of product, CRM, analytics, and growth. You will own end-to-end go-to-market and CRM strategies that turn food delivery into a habit-forming, high-frequency use case.
Your mission is to translate product capabilities, assortment, and offers into clear, timely, and personalized communication — driving both first orders and repeat behavior through scalable lifecycle strategies.
Key Responsibilities
CRM & lifecycle ownership
Design and own CRM strategies across the full lifecycle
Drive high-frequency CRM orchestration
Lead multi-channel communication: push notifications, in-app banners (home, catalog, checkout, ride context) and WhatsApp / messaging channels
Work with Bloomreach: segmentation, dynamic content and personalization, triggered and automated flows
Data, events & analytics
Own the definition and quality of product & CRM events required for funnel tracking, segmentation and targeting, experimentation and ML use cases
Partner with analytics to track conversion to first order, repeat rate, frequency (orders per user), AOV / basket composition, CRM contribution to GMV
Drive A/B testing
Cross-functional leadership
Act as a key connector between Product (Groceries & Food Delivery), Engineering, Analytics & Data Science and Local Marketing teams
Support market rollouts across multiple countries: adapt CRM strategies to local behavior and supply, align with local assortment, pricing, and partners
Skills, Knowledge & Expertise
Experience
4–7+ years in Product Marketing, CRM, Growth, or Lifecycle Marketing
Experience in food delivery, groceries, e-commerce, or marketplaces
Strong hands-on CRM experience (Bloomreach is a strong plus)
Proven track record of driving frequency and retention, not just acquisition
Skills
Strong analytical mindset (funnels, cohorts, retention, uplift)
Experience working with product events and data schemas
Ability to simplify complex product logic into clear messaging
Experience running experiments and scaling successful mechanics
Comfortable working across markets and cross-functional teams
Nice to have
Experience in high-frequency products (food delivery, quick commerce)
Exposure to ML-driven CRM or personalization systems
Experience in emerging markets with supply constraints
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Abuja, Nigeria
Workplace: hybrid
We are looking for a Business Development Manager who will lead the design and execution of local growth strategies, including geo-expansion, vertical launches, and unit economics optimization. The ideal candidate will drive go-to-market initiatives, build strategic partnerships, and manage cross-functional projects that deliver measurable business impact. This role also requires strong analytical skills to ensure operational excellence and solve complex challenges in a fast-paced, dynamic environment.
Responsibilities
Growth Strategy Execution: Design and implement local growth strategies, including geo-expansion, unit economics management, and vertical launches.
Market Development: Drive go-to-market initiatives tailored to the Nigeria context, taking full ownership of adoption and ROI.
Strategic Partnerships: Build and manage high-impact relationships with local fleets, enterprises, and regulatory stakeholders.
Cross-Functional Leadership: Collaborate with product, operations, and marketing teams to localize and pilot initiatives with measurable business impact.
Operational Excellence: Monitor KPIs using SQL, Tableau, or similar tools; identify bottlenecks and optimize processes and performance across the board.
Problem-Solving Autonomy: Act decisively in complex and ambiguous environments, effectively navigating competitive, regulatory, and operational challenges.
Qualifications
A resilient self-starter who doesn’t make excuses and pushes through until goals are achieved.
6+ years of experience in business development, partnerships, or growth roles (tech, mobility, or logistics sectors preferred).
Strong analytical mindset with the ability to translate data into actionable insights (SQL proficiency is a plus).
Execution-focused: Proven track record of delivering results, not just ideas.
Highly autonomous: Self-driven and comfortable navigating ambiguity.
Exceptional communication and stakeholder management skills.
Fluent in English, with outstanding communication and negotiation abilities.
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Limassol, Cyprus
Workplace: hybrid
We are looking for a
Senior Product Manager
who will drive the end-to-end productization of a dynamic user experience and build scalable growth loops across inDrive’s product portfolio. This person will integrate user behavior insights, partner with ML/DS teams to enable personalization at scale, and ensure a consistent user experience across all stages of the customer journey.
Key Responsibilities
Lead the end to end productization of a user experience that dynamically orchestrates customer value interventions across acquisition, cross sell, upsell, and retention
This role is pivotal to inDrives ambition to build growth loops for the product portfolio
Translate customer behavior insights into segmented programmable customer journeys, stitched across product surfaces
Own the roadmap for growth hypotheses of activation, engagement and monetisation, as well as the consistency of user experience for existing and new verticals
Partner with ML/DS teams to test for future integration of hybrid AI stacks, combining scoring models and embedding based retrieval to drive personalized actions at scale
Collaborate closely with marketing, engineering, data science, and business to scale interventions across acquisition, engagement, and monetization loops
Identify, size, and prioritize the most impactful opportunities through data analysis, user research, and experimentation
Develop clear success metrics, measure performance, and iterate quickly to optimize growth initiatives
Champion a global, product first mindset leveraging inDrives ecosystem to create scalable, enduring value for users around the world
Skills, Knowledge and Expertise
5+ years of product leadership experience, with a deep focus on consumer apps, personalization infrastructure, or super app lifecycle automation at scale
Bachelors degree in Computer Science or similar tech major
Experience leading growth initiatives or marketplace products at a tech forward company which scaled to millions of users across diverse geographies or segments
Proven success launching new products or features from 0→1 and driving sustained adoption and engagement
Proven track record of driving growth through experimentation, data driven insights, and cross functional collaboration
Strong analytical, problem solving, and communication skills, with the ability to align diverse stakeholders around a bold vision
Deep understanding of experimentation, funnel optimization, and data driven product development in a fast paced, high impact environment
Strong ability to influence and collaborate with cross functional teams, from engineering and design to marketing and business, to deliver measurable business outcomes
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Annual salary from 70 700 EUR gross.
Final benefits may vary depending on the location.
Location: Almaty, Kazakhstan
Workplace: hybrid
The QA Load team is responsible for the performance and scalability of services across their entire lifecycle — from Go/No-Go decisions before launch to working with real production traffic. We design and execute load tests, model real-world usage scenarios, identify and eliminate bottlenecks in backend systems, databases, messaging, and infrastructure, and work closely with SRE, DevOps, and product engineering teams.
The role focuses on systematic performance improvement: building load-testing infrastructure, automation and CI/CD quality gates, performance analysis and experimentation, and translating technical metrics (latency, RPS, p95/p99) into clear business impact. Our goal is to make performance a core aspect of product quality and ensure the stable operation of high-load, geo-distributed systems.
Key Responsibilities
Performance Audits & Integration Support:
Go/No-Go decisions with our stakeholder about launches services before integrating them into our ecosystem and integrations support (audit APIs, web, databases, caches, message brokers)
Design&Execute Load Tests global strategy:
Modeling of load testing scenarios (load, stress, soak, peak, find max tests), methodology and formation of non-functional requirements for system using k6, JMeter (DSL framework)
Simulate real-world scenarios and traffic patterns to validate systems under production-like conditions (including high RPS, concurrency levels, data skew, and geo-distributed load)
Load Modeling:
Calculate and validate detailed load models – e.g. expected RPS, concurrent users, transaction volumes, and data distribution.
Adjust these models to mirror peak and edge-case scenarios, ensuring our capacity planning is grounded in reality.
Bottleneck Analysis & Fixes:
Find, analyze, and fix performance bottlenecks. This includes:
backend issues (CPU hotspots, memory leaks, GC pauses, thread pool exhaustion)
DB inefficiencies (Aurora MySQL/RDS indexing, query locks, IOPS limits)
messaging/queue back-pressure (Kafka partitioning, consumer lag, throughput limits)
network constraints (latency, load balancer settings, timeouts)
Work hands-on with SRE, DevOps, and Backend teams to implement optimizations and verify the improvements.
Prepare for Production Traffic:
Ensure services are production-ready. Drive capacity planning exercises and stress tests to determine scaling lag/limits and failure modes. Verify that services can gracefully handle traffic spikes or component failures without violating SLAs or SLOs. Help partners configure autoscaling policies for sustained performance
Loadtesting Infrastructure Setup&Tuning:
Set up, audit, and operate performance testing infrastructure for our services load testing automation and geo-distributed load generator to simulate production traffic
Performance Analysis & Experimentation:
Approach performance issues with an performance analyst/architect mindset – form hypotheses, design experiments, run tests, and draw conclusions to configuration infrastructure and fix backend code.
For example, if latency is high, hypothesize the cause (e.g. database index missing), test the hypothesis, and then make a the fix. Repeat this iterative process to methodically improve system performance.
Business Impact Translation:
Translate technical performance insights into business risks and opportunities. For instance, demonstrate how reducing latency or improving p95 response time can increase conversion rates or GMV. Communicate these insights to both engineers and non-technical stakeholders to underline the business value of performance work.
Observability & Monitoring:
Utilize observability tools to monitor performance during tests. Set up dashboards and alerts in Grafana/Prometheus and other systems (e.g. New Relic, Dynatrace, Zabbix, ELK Stack, Coroot), analyze traces and logs. Use few methods to interpret results and guide troubleshooting.
Performance Tooling:
Build internal performance tooling in Golang: Design and maintain internal tools for automation performance testing and analysis Load as a Service for product teams: traffic generators, load managers, mocks, test stubs, data feeders, and helper services used across partner integrations. Building load test scenarios to Jmeter (DSL framework) and k6 in JavaScript. Innovate on tooling to make load tests easier to create, run, and analyze for the whole team.
CI/CD Integration:
Integrate performance tests into our CI/CD pipeline as QG. Automate load tests run to every new integration or code change is evaluated for performance regressions. Ensure that build pipelines can catch and flag performance drops (e.g. increased response times, higher resource usage) before changes reach production.
Reporting&Communication:
Prepare executive-ready performance reports for engineering teams and C-level stakeholders. Highlight key metrics (p95/p99 latency, throughput, error rates, saturation signals) and identify primary scalability bottlenecks across services, databases, caches, and messaging systems, and compare results against SLOs and capacity targets. Provide clear root-cause explanations and actionable recommendations, including performance vs cost trade-offs, to support production readiness and Go/No Go decisions.
Performance Culture:
Champion a culture where performance = product quality.
Educate and influence teams to treat performance testing as an integral, continuous part of the development lifecycle rather than a one-time task.
Share best practices and success stories, ensuring that performance considerations are baked into design, coding, and testing processes from the start.
Conducting production load and traffic validation experiments with full ownership of risk assessment, blast radius control, observability, and rollback procedures.
Work with geo-distributed, high-load systems (200k+ RPS) and latency-sensitive mobile flows
Set up production-like performance environments in AWS
Conducting and modeling load tests in production
Performance analytics → hypotheses → experiments → fixes → measurable business impact (latency, conversion, GMV)
Skills, Knowledge and Expertise
5+ years in Performance/SRE/Load Testing
Strong programming skills in Golang/Kotlin/Java
Strong k6 or JMeter DSL - Performance Testing Mastery: Hands-on expertise with modern load testing tools, especially k6 and/or JMeter (and their scripting DSL). Deep understanding of performance best practice – you know when to apply load testing vs stress testing vs soak testing, and how to interpret the results of each.
Hands-on experience with AWS infrastructure on for high-load systems: EKS, EC2, Auto Scaling Groups, ALB/NLB, VPC, subnets, routing, security groups
Designing and tuning autoscaling strategies for compute (KEDA/Karpenter/Cluster Autoscaler, EC2 scaling policies)
Understanding network performance characteristics: latency, cross-AZ traffic, NAT/egress limits, load balancer behavior under high RPS
Profiling Golang, Kafka, Redis, DB tuning experience
Automation loadtesting and make QG (JVM languages and Go)
SRE mindset (RED/USE, SLO, error budgets)
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Limassol, Cyprus
Workplace: hybrid
We are looking for a hands-on
Risks Ops
to own and evolve our core
Decision-Making System (DMS)
and credit processing engine. In this role, you will bridge the gap between risk management, and core engineering, leading a focused team of developers to design, build, and optimize high-throughput, low-latency decisioning engines.
You will play a pivotal role in streamlining time-to-market for credit strategy changes, integrating advanced ML scoring models, and replacing legacy software with modern, scalable, in-house microservices architecture.
Key Responsibilities
Technical Leadership & Ownership:
Take full ownership of the end-to-end Decision-Making System (DMS) lifecycle, including system architecture, deployment pipelines, production monitoring, continuous code cleanup, and performance optimization.
Cross-Functional Collaboration:
Partner closely with Risk Analysts and Data Scientists to translate complex business logic, risk rules, and ML scoring models (application, behavioral, fraud) into production-ready software.
Team Leadership & Delivery:
Implement core logic of DMS system to suit the needs of InDrive's lending vertical. Code reviews, release management, and performance evaluations while fostering an efficient, agile environment.
Process Optimization:
Reduce time-to-market for credit strategy updates by modernizing delivery workflows, introducing automated regression/retrospective testing, and eliminating dependencies on legacy release cycles.
Architecture & System Integration:
Drive the evolution of our high-volume microservices ecosystem (Golang, AWS). Integrate internal and external services (credit bureaus, collection platforms, fraud detection services) via REST APIs and event-driven pipelines.
Skills, Knowledge and Expertise
Fintech & Credit Decisioning Expertise:
7+ years of total backend engineering experience, with deep domain expertise in financial technology, credit conveyors, loan processing, debt collection systems, or automated decisioning engines.
Risk-Ops experience:
be familiar with any popular decision-engine (gorules, n8n, camunda, SAS RTDM, FICO Blaze Advisor etc…)
Stack:
Strong expertise in Golang / Python, and build tools (Gitlab CI), AWS-related experience will be a huge plus.
Data Management:
Proficiency with relational and non-relational databases (MySQL, AuroraDB, DynamoDB, GBQ).
DevOps, CI/CD & Observability:
Hands-on experience with modern CI/CD tools (GitLab CI, GitHub Actions), containerization (Docker), and system monitoring tools (Prometheus, Grafana).
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Annual salary from 75 600 EUR gross.
Final benefits may vary depending on the location.
ГибридseniorTbilisi, Georgia
ГибридheadAlmaty, Kazakhstan
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.