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Location: San Francisco, CA; New York, NY Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. ABOUT THE HEALTHCARE TEAM - Our healthcare agents already reach over 50% of U.S. families. We partner with leading health plans, providers, and healthcare platforms to deliver AI agents that handle some of the most sensitive and high stakes conversations in any industry. From helping members understand their benefits to resolving billing questions with empathy, our healthcare agents are transforming how patients and policyholders interact with the healthcare system. - Our healthcare customers include major health insurance networks, nonprofit providers, multi-site primary and urgent care practices, healthcare diagnostics companies, and healthcare financial platforms. - Join us to transform the patient experience across the healthcare system—and help build technology that makes care more accessible, more human and more affordable for everyone. WHAT YOU'LL DO - Build enterprise-grade AI agents for healthcare: As an Agent PM at Sierra, you will be responsible for partnering directly with our engineers and customers to build and ship AI agents that handle thousands of customer conversations a day. These agents help people understand their coverage, find providers, schedule appointments, navigate billing, and more—all while maintaining strict HIPAA compliance and the trust that healthcare demands. - Discover where agents will make an impact: Ground-up discovery is a critical part of the role. Work closely with providers, payers, RCMs and pharmaceutical companies to identify new use cases and opportunities for AI Agents to deliver impact for their business. You should be our customer’s trusted advisor, and be able drive strategic decisions for our customers. - Engage with customers: In the role, you will engage with all levels of our customers’ businesses: - Discover and assess their requirements. - Prepare and present demonstrations of Sierra’s agent. - Address and overcome technical challenges in the business process by working with technical counterparts. - Develop and improve Sierra virtual agents to fit and anticipate our customers’ needs and business processes. - Become trusted advisors and drive strategic technical strategies for our customers. - Shape the platform and healthcare roadmap: Your direct work with healthcare customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development in healthcare. EXAMPLE PROJECTS These are examples of projects our healthcare team has worked on: - Develop net new agentic healthcare products that can cut costs and drive revenue in the healthcare ecosystem. - Build AI agents for major health insurance networks that handle detailed questions like "what's my co-pay for a primary care visit?" and "how many physical therapy sessions do I have left?" - Develop voice and chat agents for nonprofit healthcare providers that help members find in-network specialists, check availability, and locate providers based on specialty or location - Create AI agents for multi-site primary and urgent care providers that manage appointments and answer common questions across 30+ clinics - Build agents that replace lengthy paper intake forms with conversational experiences, boosting pre-visit intake conversion rates - Develop AI agents for healthcare financial platforms that help patients understand billing, payment status, explanations of benefits, and financial assistance eligibility. - Experiment with the latest voice models and integrate them at scale for healthcare enterprises requiring secure, compliant phone interactions WHAT YOU'LL BRING - 5-7+ years experience in product development of highly technical products. - Past experience in Product Management or other similar product development roles at or above the level of Senior Product Manager. - Experience crafting and tailoring a message for potential customers, including executives. - Ability to communicate highly technical concepts to both non-technical and technically proficient audiences, including recent AI developments. - Degree in a technical or related field, or equivalent professional experience. - Genuine interest in healthcare and improving patient/member experiences EVEN BETTER... - Experience in healthcare technology, health IT or working with healthcare organizations - Understanding of healthcare compliance requirements (HIPAA, PHI handling and healthcare data privacy) - AI-related experience (experience with product development for AI agents a plus). - Some coding experience with React, Typescript, and Go. - MBA or equivalent professional experience (while this is a product management role, you will have the opportunity to lean into broader business roles). - Past roles that interface with end customers to influence software development. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

Location: San Francisco, CA • New York, NY • United States Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! Figma’s distribution partnerships team is passionate about unlocking new sources of revenue and hyper-scaling growth through the power of strategic alliances. This includes accelerating go-to-market (GTM) efforts, driving adoption of Figma’s platform, and unlocking new use cases via our suite of AI tools. We are looking to hire an experienced business development and partnerships professional to scale our efforts with agencies, systems integrators, consultancies, and commercial partners (resellers) across the globe. This includes driving revenue growth and supporting customers across North America in both commercial and public sectors (government). This is not a channel sales role - we are focused on new critical initiatives and analyzing how partnerships best serve the long-term needs of Figma’s business. This is an exciting opportunity to join an emerging team at Figma where you will play an active role in shaping our long-term partner strategy. You will build new revenue-focused partner programs from scratch and scale our existing motions to better serve customers as Figma’s platform continues to evolve. This is a full-time role that can be held from our New York City or San Francisco hub - or remotely in the United States. What you’ll do at Figma: Identify, evaluate, and execute new strategic distribution opportunities that require complementary GTM partners, and onboard qualified organizations into Figma’s formal partner program Manage and grow relationships with service and commercial partners across AMER — including public sector and Federal clients — driving partner-influenced revenue and aligning on mutual success plans, critical metrics, and documented wins Partner with Figma’s GTM teams to source, scope, and progress partner-influenced opportunities, while identifying new co-marketing and co-selling motions that expand reach and unlock new use cases Evaluate and mature indirect sales motions in the context of Figma’s established sales model, recommending improvements that streamline execution and support long-term growth Educate and enable the partner ecosystem on Figma’s products, services, and AI capabilities, while building strong cross-functional relationships with Sales, Marketing, Customer Experience, Product, and other internal partners We'd love to hear from you if you have: 10+ years of professional experience in partnerships, business development, channel, or related GTM roles 3+ years of experience handling external GTM partners (e.g., SIs, agencies, consultancies, ISVs, resellers, marketplaces, or referral partners) Proven experience building partner programs or strategies from inception to execution, including defining important metrics and revenue goals Experience managing multiple strategic partner relationships simultaneously and driving measurable revenue outcomes While not required, it’s an added plus if you also have: Experience working with partners to influence or capture business within the U.S. Federal government Worked at a service organization or channel partner in a direct GTM capacity Sold to product, design, or technical audiences Familiar with UX/UI design principles, collaboration tools, or digital product development workflows Exposure to a sales methodology (e.g., MEDDICC, Command of the Message) At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law. Annual Base Salary Range: $140,000 — $296,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles: Candidates may submit up to 5 applications during any rolling 30-day period. Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection. Once the applicable days has passed, candidates are welcome to apply again.

Location: Dhahran, Saudi Arabia Eram Talent is a leading Talent Acquisition Consultancy specializing in placing highly skilled professionals in various sectors, including oil and gas. We are currently seeking a Field Compliance Coordinator focused on Gas Plants Environment to join one of our prestigious clients. In this role, you will be responsible for ensuring compliance with safety and environmental regulations within gas plant operations. You will collaborate with field teams, contractors, and management to assess risks, monitor compliance, and implement effective safety measures and procedures. Background : Gas Plants Environment Coordination background JOB DESCRIPTION As a successful candidate you will be required to perform the following: • Maintain full Environmental Compliance with the Saudi Aramco Applicable Environmental requirements including SAEP, SAES, GIs and other applicable government regulations. • Implement waste management plans for hazardous, non-hazardous, and special wastes including the waste minimization, segregation, storage, transport, and disposal activities with contractors and vendors. • Conduct E&OH field audits and inspections as required. • Organize and review air emissions monitoring, wastewater sampling, soil assessments and report any non-compliances and ensure corrective actions are tracked and closed in a timely manner. • Lead initial environmental spill response coordination, reporting, and root cause analysis, and maintain site-specific Spill Prevention, Control. • Conduct regular facility environmental inspections and audits, including contractor facilities, and Track corrective action close-outs in environmental tracking systems. • Develop and promote a culture of proactive environmental management, and Deliver environmental inductions, toolbox talks, and awareness campaigns for employees and contractors. • Prepare monthly and quarterly environmental performance reports, and maintain and update the site’s Environmental Management System (EMS) in compliance with ISO 14001 Requirements • Bachelor degree in, Engineering, HSE, Science, Industrial, or in a related discipline from an accredited entity or equivalent. A Master’s Degree or PhD is preferable. • Minimum of 10-15 years of experience related to Environmental operations, Oil & Gas industry with minimum of 7 years in Oil & Gas. • Certifications (preferred) such as ISO 14001:2015 Lead Auditor, and NEBOSH Environmental Certificate, and Hazardous Waste Management Certification (e.g., RC Hazardous Waste Permit Awareness). • Strong knowledge of Environmental Management Systems (EMS) principles. • Environmental management certification. • Legal and regulatory knowledge concerning Environmental. • A good eye for Environmental and the ability to pay attention to details. • A comprehensive understanding of the Environmental Impact Assessments. • Skills in training and motivating colleagues. • Familiarity with the time reporting system. • Strong knowledge of project control. • Excellent interpersonal and communication skills. • Capacity to identify situations requiring improvement in Environment. • Excellent leadership skills and multitasking abilities.

Location: Annapolis, MD To provide personal and asset protection for patients, visitors, and employees throughout the Medical Center facility, and to prevent any potentially hazardous conditions through continuous monitoring of all areas. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Maintains personal and asset security by conducting complete and through hazard surveillance rounds with strong emphasis on protecting patients, staff, and hospital property. Monitor radio communication, telephone, and written notes for daily information; uses various methods of communication to include electronic and manual. When stationed in the Control Center responsible for the continuous monitoring of the CCTV for unwarranted actions and maintain the written/computer logs and email correspondence as per established policy. Responds timely to all emergency calls throughout the facility following established guidelines. Respond quickly, calmly, and effectively in emergency situations, including assisting with patient restraints as needed. Manage emergency situations and ensure execution of disaster plans; notify appropriate leadership of emergency situations. Conducts preliminary investigation into thefts, shortages and other complaints involving potential criminal misconduct by questioning individuals involved with specific incidents. Keeps supervisor informed at all times. Prepares and submits written reports, investigations, and daily events in a complete, timely and accurate manner. Logs all responses and incidents. Conducts various levels of personal safety screening for weapons, contraband and any other unauthorized items permitted in the facility using different forms of manual and electronic screening devices to ensure a safe environment of care to heal, work and learn. Participates in crisis intervention with staff, patients, visitors, and others, to restore and maintain order as quickly and safely as possible by applying the knowledge of growth and development across the life span to the care of patients. Provides staff education on safety topics and trains new Officers in all department policies and procedures. Performs regular patrols of assigned areas on main campus and its satellite office buildings and regularly inspects designated facilities, fire extinguishers, helipads, alarm systems, close circuit cameras, and other security equipment as required; address and/or report any concerns and or issues. Maintains accountability for valuables/property and other forms of evidence, ensures safekeeping, and maintains documentation. Assists with keys, verify and issue contractor badges, provide on campus traffic control, parking enforcement, monitors building systems. Readies and secures helicopter landing area. Escorts medical personnel to patient location. Provides support for patient transport. Provides safety escorts and assistance for staff, visitors and patients as requested. Contributes to the achievement of established department goals and objectives and adheres to department policies, procedures, quality standards, and safety standards. Perform fire drills as required. May have to work other shifts, as necessary. Adheres to and exhibits our Luminis Health RISE values committing to a culture of Respect, Inclusion, Service, and Excellence. Attend staff meetings and complete mandatory in-services, requirements, and competency evaluations on time. Understands regulatory requirements regarding compliance and all other laws and regulations that apply to the organizational operations (e.g., Code of Conduct) and how these regulations apply to the individual's role/ department/ unit. Proactive in addressing compliance issues; reporting through appropriate channels such as supervisor, chain of command and Ethics Point. Completes mandatory introductory and ongoing training within the specified timeframes. Maintains current knowledge in present areas of responsibility (i.e., self-education, attends ongoing educational programs). Works collaboratively and supports efforts of team members. Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff, and the broader health care community. Educational/Experience Requirements: High school diploma or equivalent required; however, candidates without a diploma or equivalent may substitute one additional year of verified security experience. At least one (1) year of Health care Safety and Security experience preferred. Must pass a criminal records background check prior to employment. Possess strong verbal, interpersonal communications skills and excellent customer service. Successfully complete Conflict Management training and demonstrate the ability to non-escalate, de-escalate and ensure safe physical stabilization tactics within six (6) months. License/Certifications: IAHSS Basic Officer Certification preferred, required for any promotion. Must possess and maintain a valid Maryland driver’s license or valid license from the state in which the employee resides with no more than two (2) Points on current driving record. There is a reasonable expectation that employees in this position will be exposed to blood-borne pathogens. Physical Demands – Heavy Exerting more than 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently, and/or in excess of 20 pounds of force constantly to move objects. The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act. The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary. Luminis Health Benefits Overview: Medical, Dental, and Vision Insurance. Retirement Plan w/employer contribution. Paid Time Off. Employee Tuition Assistance Benefits. Employee Referral Bonus Program Employer Paid Holidays, Disability, and Life/AD&D for full-time employees Wellness Programs/Employee Assistance Programs and more The pay transparency ranges represent the low and the high end of Luminis Health’s salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate’s skills in relation to the job requirements, work experience, market conditions, education/training, and other qualifications. Luminis Health offers a total rewards package that supports our employees’ health, life, career, and retirement. Pay Range $20 — $25 USD Luminis Health Benefits Overview: •    Medical, Dental, and Vision Insurance •    Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year) •    Paid Time Off •    Tuition Assistance Benefits •    Employee Referral Bonus Program •    Paid Holidays, Disability, and Life/AD&D for full-time employees •    Wellness Programs •    Employee Assistance Programs and more *Benefit offerings based on employment status Opt-in for text notifications! Luminis Health's two-way SMS texting platform lets you receive notifications and messages from our Talent Acquisition team directly on your phone. To enable this feature, select "yes" when asked to "opt-in to receive text messages" and to "Receive updates from a recruiter about this job via SMS" when completing your application. Once you are opted in, you can easily opt-out at any time. Standard text messaging rates may apply based on the candidate's mobile carrier plan. Luminis Health is not responsible for any charges incurred by the recipient. Candidates are encouraged to review their mobile carrier's plan for applicable text messaging rates and usage charges.

Location: San Francisco, CA • New York, NY • United States Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As the Engineering Manager for Observability, you'll lead the team building the systems that show Figma how its platform and its AI products actually behave in production. That spans our core observability stack, meaning metrics, logs, and distributed tracing, as well as a fast-growing new frontier: the AI observability pipeline that turns traces, conversations, and model outputs into the classification and evals that make Figma's AI features measurably better. You'll set strategy across both, raise the bar on instrumentation and data quality, and push into AI-driven approaches to anomaly detection and operational automation. Observability was an unowned space at Figma until recently, so this is a rare chance to shape an early-stage, high-leverage platform that every engineering team here depends on. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you’ll do at Figma: Lead and grow a 6 engineer team responsible for the reliability, scalability, and evolution of Figma's observability and AI observability platforms. Own and evolve the AI observability ecosystem: a privacy-safe telemetry pipeline that aggregates trace, conversation, and model data, runs classification, and lets teams run evals to measure and improve AI feature quality. Own Figma's core observability stack, including platforms like Datadog, ensuring high availability, strong data quality, and a healthy signal-to-noise ratio across metrics, logs, and traces. Set the technical strategy for the instrumentation standards, libraries, agents, and operators that monitor services across the company. Explore and ship AI-driven approaches to anomaly detection, root cause analysis, signal correlation, and operational automation. Partner across infrastructure, product engineering, finance, and security to give teams clear visibility into system health at scale, including cost efficiency as the team's scope grows. Coach and develop engineers through career growth, feedback, and technical leadership, building a culture of ownership and high-quality execution. We'd love to hear from you if you have: 4+ years of experience leading and growing engineering teams in infrastructure, observability, platform, or AI systems, with a track record of delivering reliable production systems at scale. A strong foundation in distributed systems and a platform mindset: you build systems other teams adopt and rely on, not just for your own team. Hands-on depth in observability, AI systems telemetry, or both, whether that means metrics, logs, and distributed tracing, or the traces, classification, and evals that power AI products. Fluency with the modern tooling in your area, such as Datadog, OpenTelemetry, and Prometheus, or LLM tracing, prompt and model versioning, and eval workflows. A high operational bar (instrumentation and data quality, SLO design, incident response) and the ability to set technical direction and drive cross-functional alignment in complex environments. While not required, it’s an added plus if you also have: Breadth across both classic observability and AI observability, or the curiosity to grow into whichever is newer to you. Experience creating AI Telemetry-assisted improvement feedback loops for services, in particular for AI products and features. Experience improving infrastructure efficiency, including cost attribution, forecasting, vendor negotiation, and usage modeling. A track record designing company-wide observability standards, shared libraries, and agent or operator-based integrations. Experience applying AI or machine learning to anomaly detection, root cause analysis, or operational automation. Experience scaling and mentoring high-performing teams through platform expansion or major architectural change. At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law. Annual Base Salary Range: $258,000 — $376,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles: Candidates may submit up to 5 applications during any rolling 30-day period. Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection. Once the applicable days has passed, candidates are welcome to apply again.

Location: London, England Our mission at Duolingo is to develop the best education in the world and make it universally available. It’s a big mission, and that’s where you come in! At Duolingo, you’ll join a team that cares about educating our users, experimenting with big ideas, making fact-based decisions, and finding innovative solutions to complex problems. You’ll have limitless learning opportunities and daily collaborations with world-class minds — while doing work that’s both meaningful and fun. Join our life-changing mission to develop education for our half a billion (and growing!) learners around the world. Read our blog to learn more. About the role... We’re looking for a Senior Creative Director to set the creative vision for Duolingo’s brand building and marketing efforts and lead a team that delivers culturally resonant, high‑impact work across campaigns, social, partnerships, and user acquisition. You will raise the creative bar, turn bold ideas into clear concepts, and guide execution from brief through launch—collaborating closely with Brand Marketing and Growth, International Marketing, Product, Design, BD, and global agency partners to build an iconic brand with measurable business impact. Reporting to the Head of Brand Marketing, this role will lead other creative leaders in the Marketing function. 🧠  You will... Drive all creative work in the Marketing function, ensuring it consistently ladders up to the company strategy and moves key brand and business metrics. Lead, mentor, and grow a team of creatives; set a high bar for craft, narrative, and taste while creating space for diverse voices and experimentation. Turn great ideas into end‑to‑end campaign concepts; guide direction across channels (social, video, experiential, partnerships), from insight to execution. Partner with Brand Marketing to shape briefs, make strategic trade‑offs, and deliver work that’s part of culture and drives brand love and growth. Partner with Growth Marketing to build a performance marketing creative studio enabling our user acquisition efforts across the globe. Partner with our Country Marketing team to lead and evolve our global agency roster; ensure scopes, standards, and handoffs produce A+ creative worldwide. Oversee creative feedback and quality across all project stages; provide clear, timely decisions that keep momentum without sacrificing excellence. Inspire the organization with industry trends, creative references, and new platforms; codify what’s “on‑brand” and how we measure brand success. ✅  You have... Experience in brand/creative roles with significant time leading other creative leaders; proven success shipping integrated campaigns across a wide range of budgets at a high bar. Demonstrated ability to set vision, influence senior stakeholders, and connect creative decisions to strategy, KPIs, and ROI. A track record of turning insights into iconic, culture‑driving ideas and guiding multi‑disciplinary teams from concept to launch. Excellent communication and feedback skills; you simplify complex topics, make fast, sound calls, and bring others along. Experience managing agencies and external partners across markets, with a reputation for raising quality and speed. The ability to work from or relocate to New York City or London, UK ⭐  Exceptional candidates will have... Experience working with IP-led brands Global brand experience, including creative leadership across multiple regions and cultures. A portfolio demonstrating world‑class craft and storytelling— work that drives buzz and earned media attention instead of relying on paid channels for distribution. Deep familiarity with social media and creator ecosystems, and how to translate cultural signals into breakthrough brand ideas. Experience establishing clear creative operating mechanisms with marketing, product, and design partners. The offered salary is dependent upon several factors, including work experience, skills, and internal peer comparisons. The posted range is subject to change in the future. For this role, base salary is supplemented by equity compensation. We encourage you to talk with your recruiter for more information related to compensation for this role! Salary Range: £150,300 — £225,400 GBP Benefits: Take a peek at how we care for our employees' holistic well-being with our benefits here . Job Alerts: Sign up for job alerts here . Accommodations: We will do everything we can within reason to make sure that your interview takes place in an environment that fairly and accurately assesses your skills. If you need assistance or accommodation, please contact accommodations@duolingo.com . Equal Employment Opportunity: Duolingo is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Fraud Warning: Unfortunately, there is a rise in scammers pretending to be real Duolingo employees. Duolingo and our employees will never ask for your Social Security number, bank details, or passport info, and we’ll never ask you to deposit a check, purchase equipment, or exchange money during the interview process. Real Duolingo employees always use an email that ends in @duolingo.com or @recruiting.duolingo.com. Stay alert and double-check these details before sharing any information. By applying for this position your data will be processed as per the Duolingo Applicant Privacy Notice .

Location: New York, NY Our mission at Duolingo is to develop the best education in the world and make it universally available. It’s a big mission, and that’s where you come in! At Duolingo, you’ll join a team that cares about educating our users, experimenting with big ideas, making fact-based decisions, and finding innovative solutions to complex problems. You’ll have limitless learning opportunities and daily collaborations with world-class minds — while doing work that’s both meaningful and fun. Join our life-changing mission to develop education for our half a billion (and growing!) learners around the world. Read our blog to learn more. About the role... We’re looking for a Senior Creative Director to set the creative vision for Duolingo’s brand building and marketing efforts and lead a team that delivers culturally resonant, high‑impact work across campaigns, social, partnerships, and user acquisition. You will raise the creative bar, turn bold ideas into clear concepts, and guide execution from brief through launch—collaborating closely with Brand Marketing and Growth, International Marketing, Product, Design, BD, and global agency partners to build an iconic brand with measurable business impact. Reporting to the Head of Brand Marketing, this role will lead other creative leaders in the Marketing function. 🧠  You will... Drive all creative work in the Marketing function, ensuring it consistently ladders up to the company strategy and moves key brand and business metrics. Lead, mentor, and grow a team of creatives; set a high bar for craft, narrative, and taste while creating space for diverse voices and experimentation. Turn great ideas into end‑to‑end campaign concepts; guide direction across channels (social, video, experiential, partnerships), from insight to execution. Partner with Brand Marketing to shape briefs, make strategic trade‑offs, and deliver work that’s part of culture and drives brand love and growth. Partner with Growth Marketing to build a performance marketing creative studio enabling our user acquisition efforts across the globe. Partner with our Country Marketing team to lead and evolve our global agency roster; ensure scopes, standards, and handoffs produce A+ creative worldwide. Oversee creative feedback and quality across all project stages; provide clear, timely decisions that keep momentum without sacrificing excellence. Inspire the organization with industry trends, creative references, and new platforms; codify what’s “on‑brand” and how we measure brand success. ✅  You have... Experience in brand/creative roles with significant time leading other creative leaders; proven success shipping integrated campaigns across a wide range of budgets at a high bar. Demonstrated ability to set vision, influence senior stakeholders, and connect creative decisions to strategy, KPIs, and ROI. A track record of turning insights into iconic, culture‑driving ideas and guiding multi‑disciplinary teams from concept to launch. Excellent communication and feedback skills; you simplify complex topics, make fast, sound calls, and bring others along. Experience managing agencies and external partners across markets, with a reputation for raising quality and speed. The ability to work from or relocate to New York City or London, UK ⭐  Exceptional candidates will have... Experience working with IP-led brands Global brand experience, including creative leadership across multiple regions and cultures. A portfolio demonstrating world‑class craft and storytelling— work that drives buzz and earned media attention instead of relying on paid channels for distribution. Deep familiarity with social media and creator ecosystems, and how to translate cultural signals into breakthrough brand ideas. Experience establishing clear creative operating mechanisms with marketing, product, and design partners. The offered salary is dependent upon several factors, including work experience, skills, and internal peer comparisons. The posted range is subject to change in the future. For this role, base salary is supplemented by equity compensation. We encourage you to talk with your recruiter for more information related to compensation for this role! Salary Range: $236,800 — $355,200 USD Benefits: Take a peek at how we care for our employees' holistic well-being with our benefits here . Job Alerts: Sign up for job alerts here . Accommodations: We will do everything we can within reason to make sure that your interview takes place in an environment that fairly and accurately assesses your skills. If you need assistance or accommodation, please contact accommodations@duolingo.com . Equal Employment Opportunity: Duolingo is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Fraud Warning: Unfortunately, there is a rise in scammers pretending to be real Duolingo employees. Duolingo and our employees will never ask for your Social Security number, bank details, or passport info, and we’ll never ask you to deposit a check, purchase equipment, or exchange money during the interview process. Real Duolingo employees always use an email that ends in @duolingo.com or @recruiting.duolingo.com. Stay alert and double-check these details before sharing any information. By applying for this position your data will be processed as per the Duolingo Applicant Privacy Notice .

Location: Sweden Workplace: remote We are looking for experienced language professionals to support an ongoing project focused on creating, reviewing, and refining customer review summaries. This role involves applying complex writing and content rules to ensure accuracy, consistency, clarity, and faithful representation of customer sentiment, while adhering to detailed project guidelines. What you’ll do *Implement complex rules related to writing structure, content, register, and perspective to maintain consistency and coherence across summaries. *Conduct thorough research to verify the accuracy of information and ensure all content is factually correct. *Edit and refine summaries to improve clarity, readability, and overall quality. *Synthesize customer reviews to capture key points and overall sentiment concisely and accurately. *Apply content and editorial guidelines consistently across all customer review summaries. *Translate project guidelines into your language, adapting them specifically to your country/locale conventions. Project details Content type: Customer review summaries Project duration: Ongoing Language: Sweden Requirements Proven experience in content editing, summarization, localization, or similar language-focused work. Strong ability to follow complex editorial and content guidelines with high consistency. Excellent research and fact-checking skills. Strong attention to detail and a quality-driven mindset. Ability to work independently in an online, guideline-driven production environment.

Location: Finland Workplace: remote We are looking for experienced language professionals to support an ongoing project focused on creating, reviewing, and refining customer review summaries. This role involves applying complex writing and content rules to ensure accuracy, consistency, clarity, and faithful representation of customer sentiment, while adhering to detailed project guidelines. What you’ll do *Implement complex rules related to writing structure, content, register, and perspective to maintain consistency and coherence across summaries. *Conduct thorough research to verify the accuracy of information and ensure all content is factually correct. *Edit and refine summaries to improve clarity, readability, and overall quality. *Synthesize customer reviews to capture key points and overall sentiment concisely and accurately. *Apply content and editorial guidelines consistently across all customer review summaries. *Translate project guidelines into your language, adapting them specifically to your country/locale conventions. Project details Content type: Customer review summaries Project duration: Ongoing Language: Finnish Requirements Proven experience in content editing, summarization, localization, or similar language-focused work. Strong ability to follow complex editorial and content guidelines with high consistency. Excellent research and fact-checking skills. Strong attention to detail and a quality-driven mindset. Ability to work independently in an online, guideline-driven production environment.

Location: Denmark Workplace: remote We are looking for experienced language professionals to support an ongoing project focused on creating, reviewing, and refining customer review summaries. This role involves applying complex writing and content rules to ensure accuracy, consistency, clarity, and faithful representation of customer sentiment, while adhering to detailed project guidelines. What you’ll do *Implement complex rules related to writing structure, content, register, and perspective to maintain consistency and coherence across summaries. *Conduct thorough research to verify the accuracy of information and ensure all content is factually correct. *Edit and refine summaries to improve clarity, readability, and overall quality. *Synthesize customer reviews to capture key points and overall sentiment concisely and accurately. *Apply content and editorial guidelines consistently across all customer review summaries. *Translate project guidelines into your language, adapting them specifically to your country/locale conventions. Project details Content type: Customer review summaries Project duration: Ongoing Language: Danish Requirements Proven experience in content editing, summarization, localization, or similar language-focused work. Strong ability to follow complex editorial and content guidelines with high consistency. Excellent research and fact-checking skills. Strong attention to detail and a quality-driven mindset. Ability to work independently in an online, guideline-driven production environment.

Location: Czech Republic Workplace: remote We are looking for experienced language professionals to support an ongoing project focused on creating, reviewing, and refining customer review summaries. This role involves applying complex writing and content rules to ensure accuracy, consistency, clarity, and faithful representation of customer sentiment, while adhering to detailed project guidelines. What you’ll do *Implement complex rules related to writing structure, content, register, and perspective to maintain consistency and coherence across summaries. *Conduct thorough research to verify the accuracy of information and ensure all content is factually correct. *Edit and refine summaries to improve clarity, readability, and overall quality. *Synthesize customer reviews to capture key points and overall sentiment concisely and accurately. *Apply content and editorial guidelines consistently across all customer review summaries. *Translate project guidelines into your language, adapting them specifically to your country/locale conventions. Project details Content type: Customer review summaries Project duration: Ongoing Language: Czech Requirements Proven experience in content editing, summarization, localization, or similar language-focused work. Strong ability to follow complex editorial and content guidelines with high consistency. Excellent research and fact-checking skills. Strong attention to detail and a quality-driven mindset. Ability to work independently in an online, guideline-driven production environment.

Location: Croatia Workplace: remote We are looking for experienced language professionals to support an ongoing project focused on creating, reviewing, and refining customer review summaries. This role involves applying complex writing and content rules to ensure accuracy, consistency, clarity, and faithful representation of customer sentiment, while adhering to detailed project guidelines. What you’ll do *Implement complex rules related to writing structure, content, register, and perspective to maintain consistency and coherence across summaries. *Conduct thorough research to verify the accuracy of information and ensure all content is factually correct. *Edit and refine summaries to improve clarity, readability, and overall quality. *Synthesize customer reviews to capture key points and overall sentiment concisely and accurately. *Apply content and editorial guidelines consistently across all customer review summaries. *Translate project guidelines into your language, adapting them specifically to your country/locale conventions. Project details Content type: Customer review summaries Project duration: Ongoing Language: Croatian Requirements Proven experience in content editing, summarization, localization, or similar language-focused work. Strong ability to follow complex editorial and content guidelines with high consistency. Excellent research and fact-checking skills. Strong attention to detail and a quality-driven mindset. Ability to work independently in an online, guideline-driven production environment.

Location: London Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. WHAT YOU’LL DO - Lead the design and delivery of production-grade AI agents: You’ll manage and grow a team of engineers building highly performant, reliable, and intuitive AI agents that are central, mission-critical, and directly drive Sierra’s growth. These aren’t prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce. You’ll ensure technical excellence, operational reliability, and high customer impact. - Own the Agent Development Life Cycle (ADLC): You’ll guide your team through the full lifecycle—from initial pilot through deployment and continuous iteration—coaching engineers to set and maintain the standard for ADLC best practices. You’ll ensure projects are delivered on time, meet customer needs, and scale effectively in production environments. - Partner with large enterprises and cutting-edge startups: You’ll collaborate with leaders at some of the world’s largest enterprises to understand their most pressing business challenges, and guide your team in building AI agents that transform how they operate at scale. You’ll also work with innovative startups in Europe, embedding AI agents across their entire business stack to drive innovation and efficiency. - Shape the future of the platform: Your team’s direct work with customers will guide the evolution of Sierra’s core platform. You’ll surface unmet needs, prioritise initiatives, and collaborate with research, product, and platform teams to shape the future of AI agent development and Sierra’s product. WHAT YOU'LL BRING - Experience leading engineering teams that build and scale end-to-end production systems - Strong technical problem-solving skills and the ability to guide teams through ambiguous, fast-changing environments - A leadership style that blends high standards with empathy, fostering both speed and quality - Proven ability to work closely with customers and translate business needs into technical deliverables - Excellent communication skills across technical and non-technical audiences - Degree in Computer Science or related field, or equivalent professional experience. EVEN BETTER... - AI-related experience (experience developing AI agents a plus). - Experience building or deploying AI/LLM systems in production - Background as a founder, engineering lead, or startup builder with high ownership and urgency - Familiarity with tools for today’s AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering - Prior experience with React, TypeScript, and/or Go - Experience interfacing with customers or leading technical projects with external stakeholders OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

Location: Porto, Portugal Workplace: hybrid TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization. We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact? Responsibilities Design, build, and operate secure, scalable, highly available Azure infrastructure powering TeamViewer’s global SaaS platform Manage and optimize Kubernetes platforms using GitOps practices and Infrastructure as Code. Develop CI/CD pipelines, automation, and operational tooling to improve delivery speed, security, and developer productivity Implement monitoring, logging, and observability solutions to ensure platform reliability, performance, and visibility Drive platform performance, scalability, security, and cost optimization while supporting incident response and on-call operations Mentor engineers and partner across Engineering, Product, Security, and Platform teams to advance cloud-native best practices Requirements Degree in Computer Science, Software Engineering, or equivalent practical experience 5+ years experience as a Senior DevOps, Platform, or Cloud Engineer in high-availability SaaS environments Strong expertise in Azure, Infrastructure as Code (Terraform/Bicep), Kubernetes, containers, and GitOps tools such as Argo CD Hands-on experience with CI/CD platforms, scripting (Python, Bash, PowerShell), and automation. Knowledge of observability, cloud networking, microservices, infrastructure security, identity management (e.g., Entra, Keycloak), and relational databases Strong problem-solving, automation, and mentoring skills; experience with Java, Go, SQL, AWS, or GCP is a plus What we offer Onsite Onboarding in our HQ office for an optimal start Great compensation and benefits packages including company achievement bonus or sales bonus and regular salary reviews Public transport friendly offices Special terms for local gyms Access to Corporate Benefits platform with many discounts Regular Team events and company-wide celebrations Open door policy , no dress code rules, frequent all Hands and Leadership Lunches Hybrid and Flexible work time with up to 50% home office Work From Abroad Program allowing up to 40 days of work outside your contracting country We celebrate diversity as one of core values, join and drive one of the c-a-r-e initiatives together with us! TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race. If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.

Location: Porto, Portugal Workplace: none David Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy who is seeking to onboard Polish speaking Operations Customer Expert for their Porto offices. Position: Operations Customer Expert Location: Porto, Portugal Employment type: Full-time Remuneration: Base salary. DUTIES AND RESPONSIBILITIES: Assist customers via phone, email, and chat with inquiries related to products Provide in-depth information about the company's products and services, helping customers make well-informed decisions based on their unique needs Address customer concerns with empathy and professionalism, striving for satisfaction and building trust in each interaction Accurately document all customer interactions and inquiries using the SAP CRM system for proper tracking and follow-up Identify and escalate complex or unresolved issues to higher-level support or management to ensure quick resolution Collaborate with internal teams to deliver efficient and effective solutions to customer issues Perform regular customer service tasks, including updating and maintaining the customer database Reach out to customers post-interaction to evaluate satisfaction and identify opportunities for improvement Manage customer complaints and oversee the returns process, ensuring compliance with company policies. REQUIREMENTS: Native/fluent in Polish (C1), both verbal and written. Fluent in English (minimum B2 level) Excellent communication skills, with the ability to listen attentively and respond thoughtfully to customer inquiries Strong problem-solving abilities to address customer concerns efficiently and provide appropriate solutions Experience in customer service, particularly in handling technical or product-related inquiries, is preferred but not required Ability to remain calm and composed during high-pressure situations, such as emergencies or difficult customer interactions Proficiency in using email, phone systems, and other customer service tools; experience with CRM software is a plus Strong organizational skills to manage multiple customer requests and document conversations accurately. BENEFITS: Excellent remuneration package based on experience, skills and performance Be part of a dynamic multilingual, multicultural and creative team with positive and friendly atmosphere Guidance and tools to reach career potential Fully paid training on the company and products Opportunity to work in a supportive environment focused on growth and skill development Relocation support.

Location: Bangalore At Reltio®, an SAP Company, we believe data should fuel your success in the enterprise AI era. Our  Context Intelligence Platform turns fragmented data into a trusted, connected context so AI agents and systems can act with expert-level judgement at enterprise scale. Reltio’s cloud-native SaaS platform harmonizes, unifies, and governs data across sources and formats—including unstructured data—in real time, turning them into data assets that can be mobilized in milliseconds to any application, user, or AI agent. Trusted by more than 200 of the world’s largest brands across industries such as life sciences, financial services, healthcare, and technology, we fuel frictionless operations and help enterprises accelerate  innovation and reduce risk. At Reltio, our values guide everything we do. With an unyielding commitment to prioritizing our “Customer First”, we strive to ensure their success. We embrace our differences and are “Better Together” as One Reltio. We are always looking to “Simplify and Share” our knowledge when we collaborate to remove obstacles for each other. We hold ourselves accountable for our actions and outcomes and strive for excellence. We “Own It”. Every day, we innovate and evolve, so that today is “Always Better Than Yesterday”. If you share and embody these values, we invite you to join our team at Reltio and contribute to our mission of excellence. Reltio has earned numerous awards and industry and analyst recognition for our technology, our culture and our people. Reltio was founded on a distributed workforce and offers flexible work arrangements to help our people manage their personal and professional lives. If you’re ready to work on unrivaled technology where your desire to be part of a collaborative team is met with a laser-focused mission to enable digital transformation with connected data, let’s talk! Job Summary: As an integral member of the Information Security Team, the Sr. Cloud Security Engineer role will be responsible for growing and leading many information security functions at Reltio. As a Sr. Cloud Security Engineer, you will use your technical experience to assess, design, engineer and implement various security and operational controls in Reltio's multi-cloud environment. These controls will be aligned and focused on achieving compliance with Reltio's security standards. The Sr. Cloud Security Engineer will partner with other technology teams for initiatives related to security strategy and implementation. The successful candidate will partner with leaders across the business to develop and deliver solutions that support business strategies and protect Reltio’s intellectual property and customer data globally. Job Duties and Responsibilities: Serve as a cloud security subject matter expert by providing guidance on industry best practices and defense in-depth strategies Proven experience with deploying security controls in a multi-cloud environment (AWS, GCP, Azure) Create security and operational controls to enforce various aspects of Reltio’s security policies Work with the respective functional teams and stakeholders to resolve security related configuration issues Perform technical risk assessments of new technology and ensure the solution meets secure architecture designs Assess and measure risk impact of a security deficiency and communicate the risk or risks to stakeholders Proactively identify issues and recommend configuration settings or supporting solutions to mitigate security deficiencies Skills You Must Have: 5+ years of experience implementing security solutions Strong cybersecurity background and knowledge Understanding of cyber threat vectors and countermeasures Understanding of Linux/Unix and Windows platforms Understanding of Cloud Infrastructure and Cloud Security Understanding of networking (WAN, LAN, wLAN), network domains (Internet, intranet, DMZ), communication techniques/protocols (IP and others), and their combined effects on network and host systems security Strong knowledge of industry standard security technology: anti-virus & anti-malware, SIEM, SOAR, vulnerability scanning, DLP, firewall, IDS/IPS, etc. Strong experience with scripting and infrastructure-as-code (IaC) Experience with industry frameworks such as SOC1/SOC2, HITRUST, ISO Solid understanding of audit methodologies and processes Experience working with virtual teams in a global environment Strong communication and presentation skills Adaptable and agile Good interpersonal, partnership, and leadership skills (without direct authority of others) Skills That Are Nice to Have: Experience developing and operationalizing a vulnerability management program Experience working with container-based architectures Security and Cloud certifications Reltio is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Reltio is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.

Location: Bangalore At Reltio®, an SAP Company, we believe data should fuel your success in the enterprise AI era. Our  Context Intelligence Platform turns fragmented data into a trusted, connected context so AI agents and systems can act with expert-level judgement at enterprise scale. Reltio’s cloud-native SaaS platform harmonizes, unifies, and governs data across sources and formats—including unstructured data—in real time, turning them into data assets that can be mobilized in milliseconds to any application, user, or AI agent. Trusted by more than 200 of the world’s largest brands across industries such as life sciences, financial services, healthcare, and technology, we fuel frictionless operations and help enterprises accelerate  innovation and reduce risk. At Reltio, our values guide everything we do. With an unyielding commitment to prioritizing our “Customer First”, we strive to ensure their success. We embrace our differences and are “Better Together” as One Reltio. We are always looking to “Simplify and Share” our knowledge when we collaborate to remove obstacles for each other. We hold ourselves accountable for our actions and outcomes and strive for excellence. We “Own It”. Every day, we innovate and evolve, so that today is “Always Better Than Yesterday”. If you share and embody these values, we invite you to join our team at Reltio and contribute to our mission of excellence. Reltio has earned numerous awards and industry and analyst recognition for our technology, our culture and our people. Reltio was founded on a distributed workforce and offers flexible work arrangements to help our people manage their personal and professional lives. If you’re ready to work on unrivaled technology where your desire to be part of a collaborative team is met with a laser-focused mission to enable digital transformation with connected data, let’s talk! Job Summary: As an integral member of the Information Security Team, the Sr. Cloud Security Engineer role will be responsible for growing and leading many information security functions at Reltio. As a Sr. Cloud Security Engineer, you will use your technical experience to assess, design, engineer and implement various security and operational controls in Reltio's multi-cloud environment. These controls will be aligned and focused on achieving compliance with Reltio's security standards. The Sr. Cloud Security Engineer will partner with other technology teams for initiatives related to security strategy and implementation. The successful candidate will partner with leaders across the business to develop and deliver solutions that support business strategies and protect Reltio’s intellectual property and customer data globally. Job Duties and Responsibilities: Serve as a cloud security subject matter expert by providing guidance on industry best practices and defense in-depth strategies Proven experience with deploying security controls in a multi-cloud environment (AWS, GCP, Azure) Create security and operational controls to enforce various aspects of Reltio’s security policies Work with the respective functional teams and stakeholders to resolve security related configuration issues Perform technical risk assessments of new technology and ensure the solution meets secure architecture designs Assess and measure risk impact of a security deficiency and communicate the risk or risks to stakeholders Proactively identify issues and recommend configuration settings or supporting solutions to mitigate security deficiencies Skills You Must Have: 5+ years of experience implementing security solutions Strong cybersecurity background and knowledge Understanding of cyber threat vectors and countermeasures Understanding of Linux/Unix and Windows platforms Understanding of Cloud Infrastructure and Cloud Security Understanding of networking (WAN, LAN, wLAN), network domains (Internet, intranet, DMZ), communication techniques/protocols (IP and others), and their combined effects on network and host systems security Strong knowledge of industry standard security technology: anti-virus & anti-malware, SIEM, SOAR, vulnerability scanning, DLP, firewall, IDS/IPS, etc. Strong experience with scripting and infrastructure-as-code (IaC) Experience with industry frameworks such as SOC1/SOC2, HITRUST, ISO Solid understanding of audit methodologies and processes Experience working with virtual teams in a global environment Strong communication and presentation skills Adaptable and agile Good interpersonal, partnership, and leadership skills (without direct authority of others) Skills That Are Nice to Have: Experience developing and operationalizing a vulnerability management program Experience working with container-based architectures Security and Cloud certifications Reltio is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Reltio is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.

Location: New Delhi, India; Mumbai, India; Pune, India; Warsaw, Poland; Tbilisi, Georgia Top 3 Reasons To Join Us Competitive Salary 100% Remote Working on the latest tech for the Insurtech Market Leader About Us At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone. We are a leading global no-code insurance platform for health, life, and P&C We’re the winner of the Insurtech of the Year in all of Asia and other awards globally We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world We are fully funded and backed by reputable VC funds and strategic institutional investors We have a global presence in Asia, EMEA and the Americas We’ve grown our annualized revenue by over 30x since January 2021 We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world What You Will Do: Work with clients and technical resources to identify their business problems and develop the right approach and analytical solution Plan and design simple to semi-complex business processes and system modifications Make recommendations to improve and support business activities Gather business requirements through a variety of techniques such as work sessions and interviews then analyze and document client complex business requirements and processes; communicate these requirements to appropriate parties Create complex test case scenarios to be used in testing; monitor/oversee the testing of business applications to verify that all client requirements are incorporated into the system design Develop business requirements documents/user stories to support the required modifications May plan, allocate and monitor work of other business analysts Understand simple to complex systems and related data to surface actionable insights, demonstrate sound judgment and decision-making skills Assist in providing time estimates for project related tasks Aid in updating process and procedural documentation Develop basic understanding of technical development cycle of mobile application or web portals Support QA, UAT and Release phases of the project via defect analysis, change maintenance, etc. Any other task that may be assigned What We Need: Minimum 5 years of experience as Business Analyst Minimum 1 year of experience in AI projects in the insurance domain A degree in Business, IT or any relevant field Previous experience working in the health insurance industry is required Insurtech experience is preferred Health Insurance-related domain certification from INS/LOMA or III is an added advantage Knowledge of business analysis concepts of defining requirements, translating to technical solutions, and Agile approach to prioritizing work to epics, sprints Business analysis skills including facilitation, process documentation, requirements gathering and user acceptance testing Good organizational/time management skills to prioritize work and meet deadlines within defined timeframes Experience in an Agile and/or Scrum environment is a must Basic knowledge in generating process documentation, and document system functionality, data integration, and workflow Excellent written and verbal communication skills in English Technical writing skills is a plus Why You'll Love Working Here Fully Remote Flexible Leave International Environment Competitive renumeration package Performance Bonus Company activities and events Learning and development plan Remote work allowance CoverGo Company Video By submitting your application, you confirm that you have read, understood, and accepted the content of CoverGo’s Privacy Notice and you consent to the processing of your data as part of this application.