Location: Chicago, IL; Los Angeles, CA; New York City, NY; San Francisco, CA
Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit
www.redditinc.com
.
We’re looking for a strategic operator and program manager to join the
GTM Excellence team
within Reddit’s GTM Strategy & Operations organization. GTM Excellence is responsible for transforming and scaling sales processes, policies, and programs to reduce friction in the sales cycle, drive systemic consistency, and increase seller productivity.
In this role, you will help shape how Reddit scales. You will own ambiguous, high-impact opportunities, turn them into clear recommendations, and lead the work from idea to execution. The right candidate brings strong judgment, a clear point of view on how Reddit should evolve its operations, and the ability to work across teams to drive change. This is a high-visibility role at the center of the Global Sales Organization’s operational excellence strategy, focused on building the systems and processes that maximize customer-facing time and create a seamless experience for Reddit advertisers.
This role is required to be based in person in Chicago, New York, San Francisco, or Los Angeles.
Responsibilities:
Diagnose and prioritize business problems:
Break down ambiguous, high-impact opportunities into clear problem statements, develop hypotheses, drive analysis, and identify the highest-impact opportunities to improve how Reddit operates.
Decipher stakeholder feedback:
Collect and translate feedback from a large group of stakeholders into clear, actionable business requirements.
Design scalable processes and operating models:
Evaluate how work gets done today, identify friction points and root causes, and design simpler, more standardized processes, policies, and ways of working that improve seller productivity and the advertiser experience.
Develop policies and governance frameworks:
Create clear, scalable policies and governance models that support consistent execution. Define guardrails, monitor adherence and effectiveness, and regularly review and update policies as business needs evolve.
Develop recommendations and decision-ready materials:
Turn analysis into clear recommendations, tradeoffs, and action plans. Create high-quality presentations, documents, and other deliverables that support executive discussion, decision-making, and alignment.
Drive cross-functional alignment:
Partner with stakeholders across Sales, Central Operations, Revenue Strategy & Ops, Enablement, Product Marketing, Product, Engineering, Finance, and Legal to gather input, pressure test ideas, align on the path forward, and accelerate execution.
Lead implementation and champion change:
Own work from idea to execution, including rollout planning, stakeholder communication, training, and adoption. Be willing to wear multiple hats across strategy development, project management, and execution to move the work forward.
Measure impact and continuously improve:
Define success metrics, track results, gather feedback, and refine processes over time. Establish governance and guardrails where needed to drive consistency without adding unnecessary complexity.
Required Qualifications:
5+ years of experience in strategic program management, business process transformation, business operations, consulting, or a related field.
Proven ability to operate in ambiguity and independently structure complex problems into clear recommendations and action plans.
Strong strategic thinking and analytical problem-solving skills, with the ability to diagnose root causes and evaluate tradeoffs.
Demonstrated experience designing and implementing standardized, scalable processes that improve operational efficiency and end-user experience.
Strong executive communication and stakeholder management skills, with a track record of influencing cross-functional partners and driving alignment.
Experience leading change across cross-functional teams, from initial problem framing through implementation and adoption.
Ability to balance strategic thinking with hands-on execution; this role requires an owner, not a coordinator.
Preferred Qualifications:
Experience in digital advertising.
Experience working in fast-moving, resource-constrained environments where judgment, prioritization, and initiative are critical.
Familiarity with sales tools and technology that improve seller efficiency and productivity, including workflow automation and AI-enabled ways of working.
Background in consulting, strategy, or transformation roles, ideally with experience operating in-house after consulting.
Benefits:
Comprehensive Health benefits
401k Matching
Workspace benefits for your home office
Personal & Professional development funds
Family Planning Support
Flexible Vacation (please use them!) & Reddit Global Days Off
4+ months paid Parental Leave
Paid Volunteer time off
#LI-AT1
#LI-Hybrid
Pay Transparency:
This job posting may span more than one career level.
In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit
https://www.redditinc.com/careers/
.
To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below.
The base salary range for this position is:
$154,700
—
$216,600 USD
In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.
During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our
Candidate Privacy Policy for Potential Employees and Contractors
.
Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.
seniorChicago, IL; Los Angeles, CA; New York City, NY; San Francisco, CA
Location: Remote, Germany, EMEA
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
Fivetran is building data pipelines to power the modern data stack for thousands of companies.
We’re seeking a Principal Software Engineer to contribute to the technical architecture, design and development of Fivetran’s Managed Data Lake product offering. As part of a senior engineering team, you’ll partner with product and engineering teams to build scalable, high-performance systems, advance open-source technologies, and set technical standards that raise the bar across the organization.
This is a full-time remote position based out of Germany.
Technologies You’ll Use
Java, C++, Postgres, Temporal, gRPC
AWS, GCP, Azure, Kubernetes, Grafana
Iceberg, Polaris, Delta Lake, Parquet, DuckDB
What You’ll Do
Partner closely with product teams to understand requirements and design cutting-edge new capabilities that go directly into customer’s hands.
Design, develop, implement, and operate highly reliable large-scale data lake systems in cooperation with a dedicated data lake engineering team.
Contribute to open-source projects such as DuckDB and Polaris.
Embrace Fivetran innovations with open-source standards and toolsets.
Analyze fault-tolerance and high availability issues, performance and scale challenges, and solve them.
Ensure operational excellence of the services and meet the commitments to our customers regarding security, reliability, availability, and performance.
Set technical directions and influence cross-functional teams.
Skills We’re Looking For
6+ years of hands-on or research experience with high-performance relational data management systems.
Deep understanding of infrastructure & software optimizations and performance engineering to drive significant performance, latency, and availability improvements.
Proven track record of leading and delivering large and complicated projects.
Strong development skills in Java and C++.
Solid experience with public clouds (AWS, Azure, GCP).
Demonstrated knowledge of columnar storage formats.
Growth mindset and excitement about breaking the status quo by seeking innovative solutions.
Excellent team player who is consistent in making everyone around you better.
Bonus Skills
Strongly prefer an MS or PhD in Computer Science, ideally focusing on database management and/or storage engines.
#LI-IM1
#LI-REMOTE
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Remote - India
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio's next Tech Lead/Sr. Principal Engineer (L6) in Emerging Technologies.
About the job
This position is needed to contribute hands-on technical expertise, collaborate on rapid prototyping, and develop innovative solutions as part of Twilio’s incubation team.
As a Tech Lead, you’ll work closely with cross-functional partners to design and build new product ideas, leveraging modern technologies and your problem-solving abilities. This is a high-impact opportunity for growth and learning, helping Twilio experiment and stay ahead in the evolving tech landscape. You will be accountable for enabling rapid experimentation in partnership with the ETI tech lead.
Welcome to Twilio Forward, the incubation lab where we push boundaries, unlock next-era growth, and turn the once-unimagined into reality.
As part of our Emerging Tech team, you will pioneer Horizon-3 initiatives that fundamentally redefine how humanity interacts with artificial intelligence.
From launching Ola, the world’s first agent-native communication channel, to engineering the ground-breaking Agent-to-Human (A2H) protocol, we are actively building the control room for the autonomous future. If you are a builder driven to disrupt the status quo, reimagine what’s possible, and engineer what comes next, your journey starts here.
Responsibilities
In this role, you’ll:
Architect & Deliver:
Design, develop, and own the end-to-end implementation of high-stakes prototypes and robust, production-ready solutions.
Spearhead AI R&D:
Drive the technical direction and collaborate with cross-functional teams to experiment with, validate, and integrate AI, machine learning, and frontier technologies.
Champion Engineering Excellence:
Establish governance for code reviews and pioneer continuous improvements to engineering standards, mentoring peers to elevate overall code quality.
Influence & Evangelize:
Articulate complex technical concepts, architectural decisions, and project velocity clearly to executive stakeholders and engineering peers alike.
Drive Agility:
Navigate ambiguity and rapidly pivot technical strategies in response to shifting requirements, user feedback, and fast-paced market dynamics.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent experience.
12+ years
of professional software development experience.
Proficiency across modern programming languages such as JavaScript, Python, Java or Go with the ability to select the right tool for the job.
Experience building applications using front-end (React, Angular) and/or back-end (Node.js, Springboot) frameworks.
Data Architecture: Solid understanding of database technologies, including both SQL and NoSQL paradigms and when to select them.
Next-Gen Workflow: Mastery of an agentic coding operating model; highly effective at leveraging advanced dev tools, Model Context Protocol (MCP), and LLMs to drastically accelerate AI-assisted development.
Strong problem-solving skills and a collaborative mindset with effective communication skills for technical discussions.
Extreme Autonomy: Exceptional ability to navigate intense ambiguity, self-unblock execution, and ruthlessly solve ambiguous problems without requiring constant structural support.
Leadership & Collaboration: Strong communication and mentorship skills, with a collaborative mindset suited for high-bandwidth technical discussions.
Desired:
Hands on exposure to LLM, AI, or machine learning principles or projects.
Cloud Architecture: Deep knowledge of cloud-based platforms (AWS, Azure) and the design principles of distributed systems.
Ability to ramp up on new technologies, solution against well defined problems and to be iterative about building.
Passion for innovation and exploring emerging technologies.
Experience working in remote or globally distributed teams.
Contributions to open source or tech community projects.
Location
This role will be remote, and based in India (only in Karnataka, Tamil Nadu, Telangana, Maharashtra, Delhi).
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Hong Kong, Hong Kong SAR; Singapore, Singapore
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
About the Liquidity Platform
The Liquidity Platform provides cutting-edge technology that covers all aspects of crypto trading. We build low-latency connectivity to global crypto venues — across both CeFi and DeFi — strategy services for automated pricing and trading bots, high-frequency data capture and analysis, and state-of-the-art micro frontends for trading management. On top of this infrastructure, we build highly customized strategies to facilitate crypto liquidity.
Our engineering teams own the full trading lifecycle, from venue connectivity and execution to strategy, data, risk, and analytics. Our risk solutions are independent of trading logic, decoupled by design, and connected to 20+ trading venues across spot, derivatives, and event-contract markets. If you are a strong technologist excited about the potential of crypto trading and fully-automated systematic trading, we should talk.
About the Role
We are hiring software engineers across the Liquidity Platform’s engineering teams. You will design, build, and operate the systems that price, execute, monitor, and safeguard our liquidity-providing business 24/7. You will work closely with liquidity managers, product managers, and desk developers — developing strategies, services, and infrastructure using in-house toolkits — while growing capabilities in inventory and risk management, strategic problem solving, cross-functional collaboration, and effective communication.
These roles are open to Senior and Staff-level candidates; scope and title are calibrated based on experience and impact. Specializations span Delta One Systematic Trading, Cash OTC, Option Market Making, Trading Infra Service, Data Engineering and Risk & Analytics.
What You’ll Be Doing
Design, build, and operate scalable, fault-tolerant, low-latency trading infrastructure and microservices that handle 24/7 crypto market operations.
Build and maintain connectivity to centralized exchanges, DeFi venues, and counterparties using FIX 5.0+, WebSocket, HTTP/2, and REST — handling the real-world complexities of external integrations and on-chain data.
Develop and maintain core services across the trading lifecycle: strategy and execution engines, automated pricing and trading bots, order execution and position tracking, trade & position data platforms, and risk & analytics systems.
Architect and optimize high-throughput order execution with sub-millisecond latency targets, and build real-time market-data pipelines aggregating order books and price feeds across multiple venues.
Implement pre-trade risk controls, circuit breakers, rate limiters, position/PnL and risk calculations, automated alerting, and high-availability architecture.
Implement robust monitoring, alerting, and auto-recovery so strategies remain stable, scalable, and self-healing in a 24x7 trading environment.
Build trusted data models, reconciliation workflows, and data-quality controls with clear lineage, reproducibility, and documentation — delivering outputs for the trading desk, Finance, and Operations.
Profile and eliminate latency hotspots using garbage-free coding and lock-free concurrency; continuously improve system performance and user experience.
Collaborate with liquidity managers, product managers, desk developers, risk, finance, and operations to design, implement, and roll solutions into production.
Conduct code reviews, mentor junior engineers, and uphold scalability, resiliency, maintainability, and security best practices across all development activities.
What We Look For In You
STEM foundation:
Bachelor’s degree or above in Computer Science, Engineering, Mathematics, Physics, or a related technical discipline; a combined finance background is advantageous.
Experience:
Typically 3–8 years in software or data engineering (level-dependent), ideally with exposure to trading, OMS, middle/post-trade, or latency-sensitive systems.
Languages:
Strong proficiency in one or more of Java (17+), Rust, C++, or Python, with a focus on code quality and operational reliability.
Systems:
Strong understanding of high-performance, low-latency distributed systems, multi-threaded/concurrent programming, and — where relevant — JVM internals and GC behavior.
Connectivity & protocols:
Hands-on experience with FIX 5.0+, WebSocket, HTTP/2, and REST APIs, plus network protocol and TCP/UDP optimization.
Data & messaging:
Strong SQL (MySQL, PostgreSQL — schema design and performance tuning); experience with Redis and Kafka.
Infrastructure:
Comfortable in Linux/Unix environments; familiarity with Docker, Kubernetes, CI/CD pipelines, and cloud platforms (AWS, AliCloud, GCP) and on-premise infrastructure.
Markets:
Understanding of market microstructure, order lifecycle, and core trading concepts such as PnL, margin, leverage, and market risk.
Mindset:
Strong analytical thinking, ownership, and attention to detail; able to work effectively under pressure in a fast-paced environment; a controls mindset around data quality and reproducibility.
Communication:
Excellent communication and collaboration skills across business and technical teams; fluency in English required, with Chinese/Mandarin a strong plus for global, cross-functional work.
Passion:
Genuine interest in crypto markets, blockchain, and the broader financial industry, and a drive to keep learning new technologies.
Nice to Haves
Prior experience in proprietary trading, market making, quantitative research, or front-office technology at exchanges, banks, or investment institutions.
Experience with execution algorithms (TWAP, VWAP, iceberg, sniper, smart order routing) and backtesting / strategy-simulation frameworks.
Low-latency tooling and IPC: Aeron, Chronicle Queue, Disruptor, shared-memory messaging, Agrona Collections, Protocol Buffers, SBE.
Frameworks and libraries such as Spring, Netty, and Vert.x.
Modern data platforms (Spark/PySpark, Iceberg, ClickHouse, InfluxDB), workflow orchestration (Airflow, Celery), and ML tooling (MLflow, TensorFlow).
Strong understanding of DeFi, blockchain, smart contracts, and crypto exchange APIs; exposure to event-contract / prediction markets.
Agentic programming fluency — hands-on use of AI coding tools (e.g., Claude Code, Codex) on real production work.
Risk and compliance experience; professional certifications such as CFA or FRM.
Technical Environment
Languages:
Java 17+, Rust, Python, C++
Protocols:
FIX 5.0+, WebSocket, HTTP/2, REST
Stack:
Spring, Netty, Aeron, Chronicle Queue, Disruptor, Kafka, Redis, etcd, MySQL, PostgreSQL, InfluxDB, ClickHouse, Iceberg, Spark
Infrastructure:
Linux/Unix, Docker, Kubernetes, CI/CD, AWS / AliCloud / GCP
Team Specializations
The Liquidity Platform comprises several engineering teams. Depending on your strengths and interests, you may join one of the following:
Delta One – Systematic Trading:
Build cross-venue liquidity and market-making strategies with deep market-microstructure and execution-optimization focus.
Option Market Making:
Build and operate automated option market-making strategies and pricing systems — managing volatility, greeks, and inventory risk while quoting continuously across crypto options venues.
Cash OTC:
Develop and own OTC trading strategies and their production environment, partnering closely with liquidity and product managers.
Trading Infra Service:
Build and maintain the core strategy engine and trading-infrastructure microservices on a distributed, enterprise-grade architecture. Deliver high-throughput, sub-millisecond order execution, market-data pipelines, and exchange connectivity.
Data Engineering:
Own the trade & position platform end-to-end — venue connectors, the Python + SQL data model, reconciliation, and data-quality controls.
Risk & Analytics:
Build a greenfield, next-generation risk platform — real-time risk monitoring, PnL/risk calculation, alerting, and circuit-breaking strategies.
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Please note that Hong Kong is a group-level service hub, and
OKX
does not carry on a business of operating a virtual asset trading platform in Hong Kong.
OKX Statement:
OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Global
Workplace: Remote
Our core mission at Railway is to make software engineers higher leverage. We believe that people should be given powerful tools so that they can spend less time setting up to do, and more time doing. Railway now powers workloads for millions of builders, and the systems underneath — usage metering, billing and payments, fraud and abuse protection, background workers, and the data pipelines that feed them all — have to scale every week.
You'll be the person who architects that stack: making it fast, correct, and trustworthy at a volume that keeps growing. If you're looking to scale the backbone of an operating system for builders, we'd love to talk with you!
Want to learn about our work culture? Here is a multi-part blog series that will help you see the unique ways our team works (Parts 1 https://blog.railway.app/p/how-we-work, 2 https://blog.railway.app/p/how-we-work-volume-ii, 3 https://blog.railway.app/p/how-we-work-volume-iii, and 4 https://blog.railway.com/p/how-we-work-volume-iv).
ABOUT THE ROLE
This is a backend-leaning role focused on scaling systems. Billing and fraud will be a focus, but your remit spans every high-throughput system at Railway — workers, queues, event pipelines, and the databases underneath them. You'll own your work end-to-end, including when a feature reaches the UI.
For this role, you will:
- Architect and scale the pipelines that turn raw usage into accurate, real-time billing — metering, aggregation, rating, and invoicing across millions of events, from ingestion in ClickHouse to the rating engine.
- Build payment flows that are correct under concurrency and partial failure: idempotent charges, retries, reconciliation, and clean handling of provider edge cases (Stripe and beyond).
- Develop fraud and abuse detection — signal collection, real-time scoring, automated mitigation — that protects platform margin without getting in legitimate users' way.
- Scale the systems everything else depends on: Postgres under heavy write load, Node.js services under pressure, and long-running workflows orchestrated with Temporal where exactly-once semantics and durability actually matter.
- Build TypeScript + GraphQL APIs where correctness and auditability are non-negotiable.
- Write Engineering Requirement Documents to take something from idea, to defined tasks, to implementation, to monitoring its success and scaling it further.
- Contribute to our open-source repositories (CLI, Typescript SDK, Railpack, etc.) — Rust experience, or the desire to learn it, helps here.
- Be oncall from time to time.
Some projects this team takes on:
- Re-architect billing end-to-end: per-second usage metering at platform scale, idempotent payment processing that survives provider outages without double-charging, and credit, prepayment, and enterprise-invoicing models that hold up under audit.
- Stand up a fraud-detection service that scores signups and deployments in real time and automatically throttles abuse (crypto mining, free-tier farming, stolen cards).
- Scale our Temporal workloads to orchestrate workflows across millions of deployments.
- Build internal tooling that gives teams across Railway a trustworthy, real-time view into the systems they depend on.
This is a high impact, high agency role with direct effect on company culture, trajectory, and outcome.
ABOUT YOU
- An ability to autonomously lead, design, and implement backend systems where correctness, consistency, and auditability are first-class requirements.
- A track record of scaling systems — you've taken a pipeline, service, or database that was falling over and made it handle 10x, and you know which tools to reach for (and when polling stops being enough).
- Deep expertise in Postgres and relational data modeling — you reach for the right consistency guarantees, understand the cost of getting them wrong, and know how Postgres itself behaves at scale.
- Strong working knowledge of Node.js internals — the event loop, memory behavior, and what to do when a service degrades under load.
- Experience managing complex asynchronous and long-running backend jobs, ideally with a workflow engine like Temporal, for things like billing runs or payment reconciliation.
- Familiarity with the realities of money movement: payment providers, idempotency, retries, reconciliation, and their failure modes. Direct billing, payments, or fraud experience is a strong plus.
- A security and abuse-aware mindset — you instinctively think about how a system can be gamed, and you design accordingly.
- A desire to be a part of the entire project development process, from research gathering and planning, to implementation and monitoring.
- Great written and verbal communication skills for expressing ideas, designs, and potential solutions in a mostly-asynchronous manner.
We value and love to work with diverse persons from all backgrounds.
THINGS TO KNOW
For better or worse, we're a startup; our team dynamics are different from companies of different sizes and stages.
- We're globally distributed—and getting more so. Stuff is always happening somewhere.
- We don't expect you to be online all the time, but you'll need to be diligent about your boundaries — your end of day will overlap with someone else's start.
- We're a small, high-ownership team that cares deeply about doing exceptional work. We're scaling quickly, which means we rely on leverage—systems over coordination, judgment over process. Expect ambiguity and a fast-moving environment.
- You'll own real outcomes. That means making decisions, not just executing—and owning the success, or failure, that comes with them.
BENEFITS AND PERKS
At Railway, we provide best in class benefits. Great salary, full health benefits including dependents, strong equity grants, equipment stipend, and much more. For more details, check back on the main careers page https://railway.com/careers.
Beyond compensation, there are a few things that we believe make working at Railway truly unique:
- Autonomy: We have very few meetings. Just a Monday and a Friday to go over the Company Board. We think your time is sacred, whether it's at work, or outside of work.
- Ownership: We're a company with a high ownership, high autonomy culture. We hope that you'll come in, help us, and over the course of many years do the best work of your life. When we bring you onboard, we expect you to change the company.
- Novel problems/solutions: We're a startup that's well funded, with cool problems, which lets us implement novel solutions! We abhor "busywork" and think, whether it's community, engineering, operations, etc there's always opportunity for creative and high leverage solutions.
- Growth: We want you to grow with us, but we know that talent is loaned, so when you figure out what area you want to grow in next, whether it's at Railway or outside, we'll make sure you land there.
HOW WE HIRE
No tricks. No surprises. Here's the entire process.
1 — Talk with us about the role
This is completely open ended and we're just trying to see who you are, what you want to do, and where you wanna go.
2 — Work on a small project to discuss in the interview
Asynchronously design a system that scales. You choose the domain — pick whichever shows your thinking best:
- A usage metering and billing pipeline that meters CPU/RAM for millions of workloads and bills accurately (you may depend on third parties such as Stripe), or
- A stream-processing system that ingests high-cardinality observability events in real time, or
-
Whatever you pick, come ready to defend the architecture end-to-end. We'll dig into:
- Polling vs. stream processing, and how you avoid losing data when streaming
- Correctness under concurrency and partial failure: idempotency, retries, reconciliation, what happens when a step fails halfway through
- How you handle cardinality, and which tools you lean on and why
- The scalability of the things you depend on — what happens when Postgres becomes the bottleneck
- Interview Structure to expect (60 Minutes):
- Prework (submitted before your interview): Your design
- 0–5 minutes: Introductions
- 5–35 minutes: Walking through the design and how you'd extend it — new failure modes, 10x load, a fraud signal
- 35–50 minutes: Noodling on technology, data modeling, and how you think about scale, money-movement, and abuse
- 50–60 minutes: Time for you to ask your interviewers questions
You can, and SHOULD! ask us questions ahead of time. Ask away!
3 — Review your solution with the Team
You'll sit down with someone on the team and go over the above. We'll poke into your solution, as well as get you acquainted with two more members of the team.
Looking for: Learn about your problem solving skills. How you break down a problem and how you present a solution.
4 — Meet the Team
You'll meet the Team, which will be comprised of 4 people from vastly different sections of the company.
Looking for: How you work with the rest of the team and communicate.
5 — Chat with CEO
Sit down with our founder and CEO for 30 minutes. This is a 1:1, open ended conversation.
6 — Offer call
Finally, we will present the offers, hammer out the details about your position, tee up onboarding, and start our journey together.
Final Note: The interview goes both ways. Once again, please ask us things. Many things! Hard things. That's what we're here for.
Location: Remote
Workplace: remote
About Distru
Distru is the #1 ERP in the cannabis industry with $15B in sales processed through our platform. We've built a battle-tested ERP and B2B eCommerce platform that powers inventory, manufacturing, sales, and logistics, and we're now building AI infrastructure on top of it to give commercial businesses their all-in-one AI stack.
We're growing and profitable, with 5/5 stars on Glassdoor. Our investors include Felicis Ventures, Global Founders Capital, Poseidon Asset Management, and Village Global, who have funded companies such as Shopify, Cruise, HelloFresh, Facebook, Slack, and Opendoor.
Get to know the team, our culture and our full benefits at distru.com/careers!
The Role
AI assistants like Claude and ChatGPT are seeing record adoption at work, and they're only as useful as the data they can reach. For our customers, that data lives in Distru. We believe the system of record has never been more valuable, so we're building Distru headless-first: unified access to ERP data, deep MCP and AI assistant integrations, agents embedded in Distru, and a seamless experience between the ERP and the AI tools our customers already use.
You'll own and evolve Distru's AI product suite, including:
MCP: connect AI assistants like Claude and ChatGPT directly to Distru data
Agent Builder: build agents that run inside Distru, with workflow support for multi-step processes
Unified Data Engine: unify ERP and business data into one layer that AI can query and act on
And more…
We're in the early stages, so you'll define the product from the ground up and make strong, opinionated calls on what we build and where it goes next. The AI space moves fast and the specifics will change, so this vision is something you'll mold. You'll report to the executive team and work closely with engineering, design, GTM, and customer success.
What you'll do
Product execution
Gather customer feedback directly and through CS and sales, then deconstruct it into system-level AI features that benefit the wider user base and scale with future additions
Prioritize the roadmap and timeline around the work with the most revenue impact
Write PRDs with thoughtful UX designs, ready for the engineering team to execute on
Product ownership
Own features from inception to release, iteration, and continued maintenance
Define and measure the success of every feature you're responsible for. You are the CEO of every feature you touch.
Own the knowledge base, MCP docs, and go-to-market content for your features, and enable marketing and sales on everything you ship
Cross-functional leadership
Work closely with engineering, GTM, sales, and CS. You're the bridge that pulls insights from every department together and keeps the product moving.
What success looks like at 6 months
You've shipped at least one AI-native feature to production with measurable user adoption
The product team and engineers trust you to write well-thought-through PRDs
You own a part of the Distru product and are the go-to person for it across the company
What we look for
AI fluency
For every AI role, we look for three things:
Tool fluency:
your setup is AI-forward and you have opinions on which tools to use (and not use). You go beyond prompting ChatGPT or Claude and have built your own skills, agents, or workflows.
Workflow fluency:
you can break a PM process into human steps, AI steps, and hybrid steps, and explain what you chose to automate, what you kept human, and why.
Build fluency:
you've shipped AI features that hold up in the real world, with nuanced workflows, different user personas, and users who aren't AI fluent. You know when AI feels natural versus forced, and you can defend the calls you made.
You use AI tools daily and can tell us specifically where your fluency is strong and where you're still building it.
Must have
3+ years in product management
Product ownership:
you've owned at least one significant AI feature or product end to end, from an ambiguous problem statement through launch and iteration, with measurable outcomes
UX proficiency:
you've created intuitive products that abstract away complexity for the user, without the need for a designer
Technical fluency:
you're comfortable with engineering concepts such as SQL, telemetry, agentic harnesses, subagents, and RAG
Clear communication:
you convey your thinking briefly and clearly
Tooling:
experience with product management tooling (Notion, Miro, Claude, Hotjar, LangSmith, etc.)
Strong signal
Background in supply chain, ERP, CRM, B2B marketplaces, or accounting
Experience using Claude Code (or similar coding tools) to build products on your own
Familiarity with agentic systems and multi-agent orchestration
Experience in early-stage startups (0–50 headcount)
How we work
We love building with AI.
Trying new models the week they drop, building agents for fun, and forming strong opinions on what works. We invest in it with company-wide AI growth with classes and workshops, AI demo days, AI hackathons, and access to best-in-class models and tools.
We ship fast.
We expect PMs to be comfortable with the pace of a startup.
We care about edge cases and details.
Our customers' SOPs are nuanced, and details matter when you're handling their inventory and finances.
You'll build on what we've learned.
You'll have access to the team's combined AI knowledge and the processes and skills we've built.
For the full picture of our culture and who thrives here, see
distru.com/careers
.
Benefits
Our careers page is the best way to get to know us: the full benefits, our yearly offsites, who thrives here, and what the team says about working at Distru.
Here are a few highlights (exact benefits vary by country and employment type):
Fully remote across 4 continents
Employee-friendly option terms: after 2 years, a 10-year window to exercise if you leave
18 days PTO + 11 holidays (sick days don't count toward PTO)
Medical, dental, vision + 401(k) for US employees
The best AI tools available and a generous AI stipend for everything else
Yearly in-person team offsites
Interview process
Intro call (30 min): your background, what you've owned, and the most challenging AI product you've worked on
Product experience (45 min): a deep dive into a complex product you've owned and a PRD you're proud of
AI fluency (30 min): a screen-share show and tell of something you've recently built with AI, and a look at your AI workflow
Product exercise (take-home, 2–4 hours over 2–3 days): turn a set of user requests into a single PRD, working with the team in a shared Slack channel
Exercise review (60 min): walk the team through your decisions, trade-offs, and what comes after the PRD
References and offer
Distru was formed by an environment of mutual respect and trust made up by people working together without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by law. We believe that diversity and inclusion among our team members is critical to our success and we proactively strive to recruit, develop and retain the best and brightest people from the most diverse candidate pools we can find all over the world.
#LI-RC1
Where you land in the range depends on your experience and skills.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations
Austin, US
Denver, US
San Francisco, US
Seattle, US
About the Role
We are looking for an exceptional Finance Business Partner to join our FP&A team and act as the primary financial partner to Cloudflare’s CFO, CAO, CIO, and other senior corporate leaders. In this role, which has been elevated to meet the demands of our next phase of global growth, you will completely own the financial strategy, capital allocation, and budgeting for approximately half of our G&A footprint.
The ideal candidate is a high-performing strategic thinker who can effortlessly blend rigorous financial engineering with executive-level storytelling. We are seeking a professional with an extreme ownership mindset who thrives on high visibility and can drive operational structure in a fast-paced environment. If you are analytical, proactive, and eager to grow into a trusted advisor in a rapidly evolving technological landscape, this is your opportunity to make a real impact..
Responsibilities
Partner directly with executive leadership
(CFO, CAO, CIO) to translate complex operational decision-making and technological roadmaps into rigorous financial plans, budgets, and headcount allocation strategies.
Design, automate, and implement
repeatable forecasting processes leveraging AI to replace manual efforts and optimize efficiency as the business scales.
Build, maintain, and stress-test
sophisticated financial models to guide capital allocation decisions and evaluate major enterprise vendor investments.
Deliver boardroom-ready monthly financial reporting
, flux analyses, and variance commentary that proactively explain business drivers and outline concrete, strategic next steps for leadership.
Collaborate deeply
with the Accounting organization during month-end close to ensure flawless data integrity, reporting accuracy, and corporate compliance across your coverage areas.
Coordinate cross-functionally
to ensure a unified approach to Cloudflare's annual and long-range operating plans.
Design and implement scalable, automated workflows
and repeatable processes that support our rapid global growth.
Contribute to long-range planning
and annual operating plan development for G&A functions, tracking industry trends to maintain market competitiveness.
Desirable Skills, Knowledge, and Experience
7-8+ years of progressive corporate finance experience
in FP&A, strategic finance, corporate development, or a closely related analytical field.
Proven background working within public SaaS
or multinational corporate environments, demonstrating a deep understanding of SaaS metrics and corporate infrastructure costs.
Advanced financial modeling
and data manipulation capabilities within Excel or Google Sheets, with a history of building complex, flexible models from scratch.
Strong operational mindset
with a passion for process optimization, automation, and scale within an AI-assisted corporate ecosystem.
Exceptional verbal and written communication skills
, with a demonstrated ability to challenge senior leaders constructively and distill dense financial data into crisp executive narratives.
A proven track record of absolute autonomy
, showing the ability to successfully drive projects, write playbooks, and establish structure in ambiguous situations.
Intellectually curious
with a problem-solving orientation—ability to break down complex issues and build automated, data-driven solutions.
Bachelor’s degree
in Finance, Accounting, Economics, or a related quantitative field.
Bonus Points
Hands-on proficiency navigating and building within enterprise platforms such as Anaplan, Oracle, and Workday.
An MBA, CPA, or CFA designation is a distinct plus.
Application Deadline:
January 12, 2027
Compensation
Compensation may be adjusted depending on work location.
For San Francisco Bay Area based hires: Estimated annual salary of $154,000 - $211,000.
For Washington based hires: Estimated annual salary of $147,000 - $202,000.
For Colorado based hires: Estimated annual salary of $134,000 - $184,000.
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: London
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU'LL DO
As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra's AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business.
- Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome.
- Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there.
- Partner with the customer's working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch.
- Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next.
EXAMPLE PROJECTS
These are the kinds of projects that strategists on our team have worked on recently:
- Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers.
- Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation.
- Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples.
- Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner.
- Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week.
WHAT YOU'LL BRING
- Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships.
- Communication. Clear, direct, and persuasive across technical and non-technical audiences.
- Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast.
- Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion.
- Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes.
EVEN BETTER...
- Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts.
- You've been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed.
- A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: London, UK
Workplace: OnSite
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp's first post-sales hire in Europe doesn't just activate customers, they set the standard for what post-sales excellence looks like in a brand new market. This is a role for people who have been inside organizations when change was hard, who speak the language of a CFO, and who can move a customer from onboarding to true business value without losing the commercial thread. You'll own a book of customers end-to-end: responsible for driving genuine activation and adoption, and for finding and closing the expansion opportunities that follow when customers are actually getting value. There is no handoff here. Onboarding and growth live in the same seat. As one of the first people on the ground in London, you'll have real accountability from day one, and the work you do will directly shape how Ramp builds its post-sales motion across Europe. If you're someone who uses AI the way high performers use any sharp tool (as a default, not an experiment), who is energized by building from scratch, and who wants to own outcomes rather than just execute a playbook, this is the role.
What You'll Do
- Lead customers through the full transformation journey, from implementation through agentic workflow adoption.
- Own the revenue target for your book of business.
- Build and own the change management strategy for each account: map stakeholders, diagnose resistance, build internal coalitions, and drive adoption past the finish line.
- Quantify and communicate Ramp's impact in the language CFOs and Controllers care about
- Help customers understand and adopt Ramp's agentic finance capabilities, positioning new workflows not as features, but as fundamental changes to how their finance team operates.
- Maintain tight feedback loops with Design & Engineering, ensuring market signals from customers land where they can drive product decisions.
- Support the GM on the highest-priority strategic initiatives of the moment; competitive landscape, ICP refinement, new segment exploration, and more.
What You Need
- Right to work in the UK is required. Willingness to travel frequently across the UK and Europe.
- Founder-mode mentality with proof to back it up. You own outcomes, not deliverables and you have a track record of building, selling, or figuring something out on your own. You make fast decisions with incomplete data and don't wait for a playbook that doesn't exist yet.
- AI fluency as a daily habit. Ramp is a builder culture: if you don't instinctively reach for AI before doing things manually, this role will be a hard adjustment.
- Deep product expertise that translates into prescriptive recommendations. You know Ramp's full range of products, integrations, and configuration options inside out and you use that knowledge to anticipate customer needs and position solutions before they ask.
- Technical acumen to hold your own with Product and Engineering on integrations, APIs, and workflow architecture.
- Commercial instinct. You proactively identify expansion opportunities and know how to turn customer success into revenue growth.
- Strong written and verbal communication.
- High frustration tolerance and resilience. Building from scratch means things will break constantly.
Nice to Haves
- Fluency in additional European languages
- Experience in a high-growth startup, consulting, VC, IB/PE, or other analytically intensive environments
- Exposure to fintech, SaaS, or B2B sales cycles
- Track record of entrepreneurial activity: founding a company, running a meaningful side project, or building something from zero
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: London
Workplace: Hybrid
Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US.
As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations.
Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow.
About this role
We’re looking for a hands-on SEO Manager to join our Marketing team and help us strengthen Synthesia’s organic growth engine. This is a role for someone who loves experimentation, automation, and creativity as much as analytics — and who gets excited about building high-quality, high-converting website experiences (UX + CRO) that drive users into product.
What's exciting about this job?
You’ll play a critical role in building the future of Synthesia’s organic growth engine, collaborating with smart, highly motivated peers. You’ll have the freedom to experiment, test bold ideas, and explore how AI and automation are reshaping search optimization. We move fast, value experimentation over theory, and encourage you to break the “SEO rulebook” when it leads to better outcomes.
How will your day-to-day look?
Managing end-to-end SEO initiatives across on-page, technical, and content — with a particular focus on creating outstanding landing pages and journeys that drive users into product. You’ll partner closely with Product, Brand/Design, and Engineering to improve UX, conversion, and performance, while using data and experimentation to continuously iterate. We move very fast and prefer doing > talking.
You can see more about who we are and how we work here: https://www.synthesia.io/careers https://www.synthesia.io/careers
Location: London (~3 days per week in office)
🤔 Interested?
Imagine joining Airbnb, Stripe, or Figma — when they had product-market fit, but the world hadn’t completely realized it yet. That’s how early we are.
Requirements
- 5+ years of experience in SEO, with strong on-page and technical foundations.
- Strong UX + CRO instincts, with experience improving website journeys (copy, interaction patterns, information architecture) to increase conversion.
- AI-native operator. You do the work in Claude or your AI tool of choice. You’re able to automate workflows to ship faster and scale output without sacrificing quality.
- Track record of shipping high-quality landing pages that combine SEO best practices with product marketing and clear conversion paths into product.
- Comfortable partnering cross-functionally with Product, Design, and Engineering to scope, ship, and iterate on website improvements.
- Skilled in auditing and optimizing localized websites, improving performance and visibility across multi-language and geo-specific markets.
- Strong attention to detail with a solid understanding of UX/UI across both mobile and desktop.
- Experience with measurement and reporting tools (Looker, GA4, HubSpot, or other BI tools) and the ability to turn complex data into clear insights.
- Self-starter with a strong bias for action, thriving in fast-moving environments where doing > talking.
- Bonus: experience with off-site SEO and driving performance in AI search
- Curious, adaptable, and deeply interested in how AI is transforming search — eager to experiment with new discovery channels, test what drives results, and push the boundaries of what SEO can achieve.
Our culture
At Synthesia, we’re passionate about building, not talking, planning, or politicizing. We strive to hire the smartest, kindest, and most unrelenting people — and let them do their best work without distractions. Our work principles serve as our charter for how we make decisions, give feedback, and structure our work to empower everyone to go as fast as possible. You can find out more about these principles here. https://www.notion.so/How-we-work-at-Synthesia-f794caa72f8446efb6be22b551ce0fa2?pvs=21
Location: United Kingdom (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
We’re looking for a
Senior
Solutions Architect (Professional Services)
to join Grafana Labs’ world-class Customer Experience team. This is a highly hands-on role for technically skilled professionals who thrive on helping customers solve complex problems, accelerate adoption, and drive real business outcomes with Grafana at the center.
As a Solutions Architect, you’ll be a
trusted technical partner
—not a quota-carrying seller, but a customer-first advocate who leads with authenticity and insight. You’ll guide organizations through onboarding, implementation, and expansion by offering white-glove support, best practices, and proven strategies gathered from across our customer base.
You’ll operate with one foot in the code and the other in the customer’s world. Whether it’s understanding container orchestration in Kubernetes, fine-tuning Prometheus queries, or clarifying the nuances between logs, metrics, and traces—you’ll bring clarity and confidence to complex technical landscapes. You know the difference between "pets and cattle" and why that matters for scalable observability.
You’ll deliver high-impact training, jumpstart engagements, and offer tailored technical consulting to help customers succeed. As an embedded partner during critical phases, you’ll provide roadmap assurance, guide project execution, and ensure Grafana's capabilities align with the customer’s architecture, goals, and constraints. Along the way, you’ll identify recurring issues, monitor support needs, and advocate for product improvements in close collaboration with internal teams.
Success in this role means being a strategic thinker
and
a command-line problem solver. You’re passionate about OSS, love engaging with customers, and have the instincts to manage timelines, unblock teams, and deliver value at every stage of the engagement.
Join us and help elevate the Grafana customer experience through world-class technical delivery and meaningful impact.
What You'll Be Doing:
Effective in working with customers, including business executives, project managers, and IT development staff.
Effective in understanding business needs and distilling the information into business and technical requirements.
Comfortable working with complex business and technological requirements and translating into the design of solutions, including data visualization, workflow recommendations, migrations, and enterprise scale architecture.
Ability to act as a functional lead and able to demonstrate clear approach to methodology as well as functional capabilities. Leads functional workshops with customers, documents requirements, and designs appropriate solutions.
Speed is paramount. This team is nimble and is the fulcrum to accelerate the delivery of the solution for customers.
Be a strong advocate for adherence to standards and best practices.
Stay current on Grafana Labs, observability, and related technologies.
You'll be a key resource for our Sales, Product Management, Engineering, Support, and Professional Services teams as they look to drive innovation and improvements into future product and offering enhancements.
If you enjoy working with customers to help them succeed and thrive on working with leading-edge technologies, this is the role for you.
What Makes You a Great Fit:
Located in the UK
5+ years of experience working on deployment teams, using project management techniques.
Direct experience with o11y.
Best practices for both using and deploying an o11y stack (visualization, alerting, metrics, logs, traces) - preferably with Grafana products (Grafana, Prometheus/Cortex/Enterprise Metrics, Loki/Enterprise Logs, Jaeger/Tempo).
A proven track record of successful delivery of customer projects, preferably enterprise o11y implementations for large customers
Excellent communication skills to communicate with customers, partners, and internal members.
Kubernetes (kubectl, Helm, Tanka preferred).
Experience with Cloud Platforms - AWS, GCP, Azure
Bonus Points For:
Self-starter, adept at picking up new skills and technologies, and eager to break new ground.
Vision to help us take our company to the next level.
Compensation & Rewards:
In the UK
,
the base compensation range for this role is £103,900 - £124,500. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Spain (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
We’re looking for a
Senior
Solutions Architect (Professional Services)
to join Grafana Labs’ world-class Customer Experience team. This is a highly hands-on role for technically skilled professionals who thrive on helping customers solve complex problems, accelerate adoption, and drive real business outcomes with Grafana at the center.
As a Solutions Architect, you’ll be a
trusted technical partner
—not a quota-carrying seller, but a customer-first advocate who leads with authenticity and insight. You’ll guide organizations through onboarding, implementation, and expansion by offering white-glove support, best practices, and proven strategies gathered from across our customer base.
You’ll operate with one foot in the code and the other in the customer’s world. Whether it’s understanding container orchestration in Kubernetes, fine-tuning Prometheus queries, or clarifying the nuances between logs, metrics, and traces—you’ll bring clarity and confidence to complex technical landscapes. You know the difference between "pets and cattle" and why that matters for scalable observability.
You’ll deliver high-impact training, jumpstart engagements, and offer tailored technical consulting to help customers succeed. As an embedded partner during critical phases, you’ll provide roadmap assurance, guide project execution, and ensure Grafana's capabilities align with the customer’s architecture, goals, and constraints. Along the way, you’ll identify recurring issues, monitor support needs, and advocate for product improvements in close collaboration with internal teams.
Success in this role means being a strategic thinker
and
a command-line problem solver. You’re passionate about OSS, love engaging with customers, and have the instincts to manage timelines, unblock teams, and deliver value at every stage of the engagement.
Join us and help elevate the Grafana customer experience through world-class technical delivery and meaningful impact.
What You'll Be Doing:
Effective in working with customers, including business executives, project managers, and IT development staff.
Effective in understanding business needs and distilling the information into business and technical requirements.
Comfortable working with complex business and technological requirements and translating into the design of solutions, including data visualization, workflow recommendations, migrations, and enterprise scale architecture.
Ability to act as a functional lead and able to demonstrate clear approach to methodology as well as functional capabilities. Leads functional workshops with customers, documents requirements, and designs appropriate solutions.
Speed is paramount. This team is nimble and is the fulcrum to accelerate the delivery of the solution for customers.
Be a strong advocate for adherence to standards and best practices.
Stay current on Grafana Labs, observability, and related technologies.
You'll be a key resource for our Sales, Product Management, Engineering, Support, and Professional Services teams as they look to drive innovation and improvements into future product and offering enhancements.
If you enjoy working with customers to help them succeed and thrive on working with leading-edge technologies, this is the role for you.
What Makes You a Great Fit:
Located in Spain
5+ years of experience working on deployment teams, using project management techniques.
Direct experience with o11y.
Best practices for both using and deploying an o11y stack (visualization, alerting, metrics, logs, traces) - preferably with Grafana products (Grafana, Prometheus/Cortex/Enterprise Metrics, Loki/Enterprise Logs, Jaeger/Tempo).
A proven track record of successful delivery of customer projects, preferably enterprise o11y implementations for large customers
Excellent communication skills to communicate with customers, partners, and internal members.
Kubernetes (kubectl, Helm, Tanka preferred).
Experience with Cloud Platforms - AWS, GCP, Azure
Bonus Points For:
Self-starter, adept at picking up new skills and technologies, and eager to break new ground.
Vision to help us take our company to the next level.
Compensation & Rewards:
In the Spain
,
the base compensation range for this role is 94,000 - 112,830 EUR. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Netherlands (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
We’re looking for a
Senior
Solutions Architect (Professional Services)
to join Grafana Labs’ world-class Customer Experience team. This is a highly hands-on role for technically skilled professionals who thrive on helping customers solve complex problems, accelerate adoption, and drive real business outcomes with Grafana at the center.
As a Solutions Architect, you’ll be a
trusted technical partner
—not a quota-carrying seller, but a customer-first advocate who leads with authenticity and insight. You’ll guide organizations through onboarding, implementation, and expansion by offering white-glove support, best practices, and proven strategies gathered from across our customer base.
You’ll operate with one foot in the code and the other in the customer’s world. Whether it’s understanding container orchestration in Kubernetes, fine-tuning Prometheus queries, or clarifying the nuances between logs, metrics, and traces—you’ll bring clarity and confidence to complex technical landscapes. You know the difference between "pets and cattle" and why that matters for scalable observability.
You’ll deliver high-impact training, jumpstart engagements, and offer tailored technical consulting to help customers succeed. As an embedded partner during critical phases, you’ll provide roadmap assurance, guide project execution, and ensure Grafana's capabilities align with the customer’s architecture, goals, and constraints. Along the way, you’ll identify recurring issues, monitor support needs, and advocate for product improvements in close collaboration with internal teams.
Success in this role means being a strategic thinker
and
a command-line problem solver. You’re passionate about OSS, love engaging with customers, and have the instincts to manage timelines, unblock teams, and deliver value at every stage of the engagement.
Join us and help elevate the Grafana customer experience through world-class technical delivery and meaningful impact.
What You'll Be Doing:
Effective in working with customers, including business executives, project managers, and IT development staff.
Effective in understanding business needs and distilling the information into business and technical requirements.
Comfortable working with complex business and technological requirements and translating into the design of solutions, including data visualization, workflow recommendations, migrations, and enterprise scale architecture.
Ability to act as a functional lead and able to demonstrate clear approach to methodology as well as functional capabilities. Leads functional workshops with customers, documents requirements, and designs appropriate solutions.
Speed is paramount. This team is nimble and is the fulcrum to accelerate the delivery of the solution for customers.
Be a strong advocate for adherence to standards and best practices.
Stay current on Grafana Labs, observability, and related technologies.
You'll be a key resource for our Sales, Product Management, Engineering, Support, and Professional Services teams as they look to drive innovation and improvements into future product and offering enhancements.
If you enjoy working with customers to help them succeed and thrive on working with leading-edge technologies, this is the role for you.
What Makes You a Great Fit:
Located in the Netherlands
5+ years of experience working on deployment teams, using project management techniques.
Direct experience with o11y.
Best practices for both using and deploying an o11y stack (visualization, alerting, metrics, logs, traces) - preferably with Grafana products (Grafana, Prometheus/Cortex/Enterprise Metrics, Loki/Enterprise Logs, Jaeger/Tempo).
A proven track record of successful delivery of customer projects, preferably enterprise o11y implementations for large customers
Excellent communication skills to communicate with customers, partners, and internal members.
Kubernetes (kubectl, Helm, Tanka preferred).
Experience with Cloud Platforms - AWS, GCP, Azure
Bonus Points For:
Self-starter, adept at picking up new skills and technologies, and eager to break new ground.
Vision to help us take our company to the next level.
Compensation & Rewards:
In the Netherlands
,
the base compensation range for this role is 109,697 - 131,636 EUR. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Hong Kong, Hong Kong SAR
OKX will be prioritising applicants who have a current right to work in Hong Kong, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About The Opportunity
Our mission is to drive
OKX
’s trading volume and revenue by building growth products and campaigns that attract users, convert them into traders, and keep them engaged.
As a Senior Product Manager, you will own growth initiatives across user acquisition, new-user campaigns, trading campaigns, and user reactivation. You will combine a mature growth approach, crypto industry knowledge, and
strong hands-on AI capabilities
to deliver measurable business results.
Using AI effectively is a core expectation of this role
, from uncovering opportunities and developing product solutions to improving campaign operations.
What You’ll Be Doing
Own Growth Strategy and Business Results
Define and execute the product roadmap for growth campaigns to increase platform trading volume and revenue.
Identify growth opportunities across acquisition, activation, trading conversion, retention, and reactivation.
Prioritize initiatives based on business impact, user needs, and implementation effort.
Build and Scale Growth Products
Design acquisition, new-user, trading, and reactivation campaigns that encourage users to register, fund their accounts, start trading, and develop sustained trading habits.
Build reusable campaign, task, and incentive platform capabilities to support efficient execution across global markets.
Partner with Trading and regional teams to align growth initiatives with relevant products and local user needs.
Use AI to Improve Product Development and Growth Operations
Integrate AI into daily workflows across user and market research, data analysis, product planning, prototyping, and campaign operations.
Build repeatable AI-assisted workflows and automate repetitive tasks to accelerate delivery and improve output quality.
Identify opportunities to embed AI capabilities into growth products and internal platforms, working with technical teams to bring them to life.
Evaluate the accuracy and business value of AI outputs, and share effective practices to improve the team’s capabilities.
Continuously Improve Growth Performance
Use business data and user feedback to identify issues and improve product and campaign performance.
Evaluate contributions to trading volume, revenue, and retention while managing incentive costs and improving
ROI
.
Lead Cross-Functional Execution
Work closely with Engineering, Design, Data, Marketing, Trading, Risk, Compliance, and regional teams to deliver growth initiatives from concept through launch and iteration.
Align stakeholders on priorities, business goals, and dependencies to drive complex projects to completion.
Bring Industry and Market Insights into Product Decisions
Understand crypto users’ needs, trading behavior, and motivations for participating in campaigns.
Monitor market developments and competitor growth strategies to inform product decisions and identify new opportunities.
What We Look For In You
More than 3 years of relevant experience
in growth product management, with hands-on ownership of acquisition campaigns, new-user campaigns, trading campaigns, or related growth products.
Strong hands-on proficiency with AI tools is required.
You regularly use AI to solve real business problems and can demonstrate concrete examples of how it has improved your productivity, decision-making, or product outcomes.
The ability to build and improve AI-assisted workflows
, break complex problems into actionable steps, critically evaluate AI outputs, and apply sound judgment to the results.
A proven track record of business impact
, with measurable improvements in trading volume, revenue, user activation, or retention.
A mature growth methodology and practical experience
, with the ability to identify opportunities, develop effective solutions, and continuously improve business results.
Broad experience across companies and business environments
, with the ability to adapt proven practices to new contexts and execute at scale.
Strong familiarity with the crypto industry
, including centralized exchanges, trading products, user behavior, and common growth mechanics.
Strong familiarity with OKX
, including its core products, trading experience, user journeys, and competitive positioning.
Strong analytical skills and the ability to translate data and user insights into clear product decisions.
Excellent communication and collaboration skills, with experience leading complex projects across teams.
High learning velocity, strong ownership, and a proactive approach to learning and applying new AI capabilities.
Nice-To-Haves
Direct experience building growth products at a crypto exchange or trading platform.
Experience scaling acquisition, new-user incentive, or trading campaigns across multiple markets.
Experience balancing growth incentives with profitability, risk controls, and long-term user value.
Perks & Benefits
Competitive total compensation package
L&D programs and education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Please note that Hong Kong is a group-level service hub, and OKX does not carry on a business of operating a virtual asset trading platform in Hong Kong.
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Singapore, Singapore
OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About The Opportunity
Our mission is to drive
OKX
’s trading volume and revenue by building growth products and campaigns that attract users, convert them into traders, and keep them engaged.
As a Senior Product Manager, you will own growth initiatives across user acquisition, new-user campaigns, trading campaigns, and user reactivation. You will combine a mature growth approach, crypto industry knowledge, and
strong hands-on AI capabilities
to deliver measurable business results.
Using AI effectively is a core expectation of this role
, from uncovering opportunities and developing product solutions to improving campaign operations.
What You’ll Be Doing
Own Growth Strategy and Business Results
Define and execute the product roadmap for growth campaigns to increase platform trading volume and revenue.
Identify growth opportunities across acquisition, activation, trading conversion, retention, and reactivation.
Prioritize initiatives based on business impact, user needs, and implementation effort.
Build and Scale Growth Products
Design acquisition, new-user, trading, and reactivation campaigns that encourage users to register, fund their accounts, start trading, and develop sustained trading habits.
Build reusable campaign, task, and incentive platform capabilities to support efficient execution across global markets.
Partner with Trading and regional teams to align growth initiatives with relevant products and local user needs.
Use AI to Improve Product Development and Growth Operations
Integrate AI into daily workflows across user and market research, data analysis, product planning, prototyping, and campaign operations.
Build repeatable AI-assisted workflows and automate repetitive tasks to accelerate delivery and improve output quality.
Identify opportunities to embed AI capabilities into growth products and internal platforms, working with technical teams to bring them to life.
Evaluate the accuracy and business value of AI outputs, and share effective practices to improve the team’s capabilities.
Continuously Improve Growth Performance
Use business data and user feedback to identify issues and improve product and campaign performance.
Evaluate contributions to trading volume, revenue, and retention while managing incentive costs and improving
ROI
.
Lead Cross-Functional Execution
Work closely with Engineering, Design, Data, Marketing, Trading, Risk, Compliance, and regional teams to deliver growth initiatives from concept through launch and iteration.
Align stakeholders on priorities, business goals, and dependencies to drive complex projects to completion.
Bring Industry and Market Insights into Product Decisions
Understand crypto users’ needs, trading behavior, and motivations for participating in campaigns.
Monitor market developments and competitor growth strategies to inform product decisions and identify new opportunities.
What We Look For In You
More than 3 years of relevant experience
in growth product management, with hands-on ownership of acquisition campaigns, new-user campaigns, trading campaigns, or related growth products.
Strong hands-on proficiency with AI tools is required.
You regularly use AI to solve real business problems and can demonstrate concrete examples of how it has improved your productivity, decision-making, or product outcomes.
The ability to build and improve AI-assisted workflows
, break complex problems into actionable steps, critically evaluate AI outputs, and apply sound judgment to the results.
A proven track record of business impact
, with measurable improvements in trading volume, revenue, user activation, or retention.
A mature growth methodology and practical experience
, with the ability to identify opportunities, develop effective solutions, and continuously improve business results.
Broad experience across companies and business environments
, with the ability to adapt proven practices to new contexts and execute at scale.
Strong familiarity with the crypto industry
, including centralized exchanges, trading products, user behavior, and common growth mechanics.
Strong familiarity with OKX
, including its core products, trading experience, user journeys, and competitive positioning.
Strong analytical skills and the ability to translate data and user insights into clear product decisions.
Excellent communication and collaboration skills, with experience leading complex projects across teams.
High learning velocity, strong ownership, and a proactive approach to learning and applying new AI capabilities.
Nice-To-Haves
Direct experience building growth products at a crypto exchange or trading platform.
Experience scaling acquisition, new-user incentive, or trading campaigns across multiple markets.
Experience balancing growth incentives with profitability, risk controls, and long-term user value.
Perks & Benefits
Competitive total compensation package
L&D programs and education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: San Francisco
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
As the Engineering Manager for Baseten's Cloud Platform team, you will directly manage a team of cloud platform engineers responsible for building the systems and processes that keep our infrastructure scalable, reliable, and efficient — from automated deployments and monitoring to performance optimization and incident response.
You are a people-first leader with a strong cloud infrastructure background. You set a high bar for reliability and operational excellence, engage credibly in technical discussions and code reviews, and know how to build a culture of ownership and accountability. You'll spend most of your time close to the work: unblocking your team, shaping technical direction on day-to-day decisions, and developing your engineers. At Baseten, we work closely with our users to understand their struggles operationalizing ML — you'll keep your team connected to that mission and translate user learnings into better infrastructure.
RESPONSIBILITIES
- Recruit, hire, and grow a high-performing team of cloud platform engineers; provide ongoing coaching, feedback, and career development through regular 1:1s.
- Set clear performance expectations, hold a high bar, and create an environment where engineers do their best work.
- Foster a culture of ownership, accountability, and continuous improvement.
- Drive day-to-day technical decisions through design reviews, code reviews, and architectural discussions; translate the infrastructure roadmap into clear team priorities and milestones, and hold execution against them.
- Establish standards and best practices for reliability, performance, and operational excellence; ensure the team owns projects end-to-end, from specification through production.
- Exercise and encourage good judgment on tooling and architectural tradeoffs, with a bias against unnecessary complexity.
- Partner with product and engineering teams to align infrastructure work with business priorities; represent your team's progress, capacity, and technical tradeoffs clearly to leadership.
- Serve as the escalation point for major incidents; drive resolution with urgency, ensure the team learns systematically, and stay connected to users so those learnings feed back into infrastructure improvements.
REQUIREMENTS
- Proven experience directly managing engineers in a cloud infrastructure, platform engineering, or SRE context (not managing managers).
- Extensive hands-on experience with Kubernetes, with the ability to engage credibly in architectural discussions and code reviews.
- Strong background building and maintaining scalable, production infrastructure.
- Familiarity with infrastructure-as-code tools (e.g., Terraform, CloudFormation, Pulumi) and CI/CD tooling (e.g., GitHub Actions, GitLab CI, CircleCI, Jenkins).
- Demonstrated ability to drive projects end-to-end — from specification to execution — and coach your team to do the same.
- Strong written and verbal communication skills; able to influence across teams without direct authority.
- Track record of recruiting and growing engineering talent.
- Openness to learning about ML infrastructure; prior machine learning experience is not required.
NICE TO HAVE
- Experience with OSS observability tooling (Prometheus, ELK stack, Grafana, OpenTelemetry).
- Background in multi-cloud environments or GPU infrastructure.
- Experience building and managing on-call rotations and incident response processes.
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).