Location: Remote; United States; New York; San Francisco
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
We're hiring a Head of Healthcare to own ElevenLabs' US healthcare business across providers, payers, and life sciences. Health organizations want agents that talk to patients, members, and clinicians and that are safe, fast, and compatible with the systems they already run. You'll own the healthcare business from strategy and pipeline through to the team that delivers the revenue.
We don't use traditional job titles at ElevenLabs. This role is equivalent in scope and seniority to a Vice President of Healthcare, with ownership of the vertical, authority to hire and lead the sales team, and the chance to work closely with ElevenLabs leaders across the company.
Healthcare buyers hold vendors to a high bar on safety, compliance, and reliability, and we're looking for a leader who has met that bar before. You'll build the healthcare business end to end, including the strategy, team, pipeline, and playbook. You'll stay close to the most strategic deals while hiring and developing the leaders who will run segments as the business grows.
IN THIS ROLE YOU WILL
- Define and execute the healthcare go-to-market strategy across health systems, payers, and life sciences (pharma and medtech).
- Own the healthcare revenue number, forecast accuracy, pipeline quality, and sales process, working with Revenue Operations on clean data and clear insight.
- Recruit and lead the sales team, starting with Account Executives and adding segment leaders as the business grows. Coach reps on deal strategy and execution, and develop future leaders.
- Define the enterprise ICP, sales methodology, and a repeatable motion for each segment.
- Lead the largest strategic pursuits with your team, and own the executive relationships at our most important health systems, payers, and life sciences companies.
- Build the customer reference base that establishes ElevenLabs as a trusted partner across healthcare.
- Build our approach to BAA, security, and AI governance review (including MLR for pharma), and develop the executive relationships with Compliance, Privacy, and IT security leaders that health organizations require.
- Partner with Product, Engineering, Forward Deployed Engineering, and Customer Success leaders to shape what we build, integrate, and bring to market for health organizations.
- Establish how we land and expand with each health organization, from first deployment through enterprise-wide adoption.
- Define our position against build-vs-buy decisions, platform bundlers, and vertical point solutions.
- Represent ElevenLabs at industry events and in high-stakes negotiations.
WHAT WE'RE LOOKING FOR
- 10-15+ years of enterprise sales experience, including at least 5 years leading sales teams.
- A track record selling into health systems, payers, or life sciences, with deep fluency in HIPAA, BAAs, AI governance, and long, multi-stakeholder sales cycles.
- A record of earning the trust of senior health system, payer, or life sciences leaders, and of bringing new technology into their organizations.
- A history of closing at least seven-figure enterprise deals.
- Comfort moving between a C-suite briefing and the details of a prospecting list or Proof of Value.
PREFERRED
- Experience building a sales motion or playbook from the ground up, whether as a founding leader or inside a larger company.
- Fluency with AI products and workflows.
- Interest in voice and conversational AI.
WHY THIS ROLE
The opportunity is to define the strategy, hire the team, and shape what we build for healthcare, with support from leadership and a company growing as fast as ElevenLabs.
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
leadRemote; United States; New York; San Francisco
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations
Amsterdam, Netherlands and London, United Kingdom
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
What you will do as a Customer Engineer
The Senior Customer Engineer (CE) is the core driver of our technical go-to-market strategy: a trusted technical advisor and primary architect of the customer journey. You will bridge the gap between technical strategy and business value—guiding enterprise clients from initial pre-sales technical validation through onboarding, deployment architecture, and full lifecycle expansion. Sitting within the GTM organization and reporting to a Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, leveraging AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire customer journey.
Key Responsibilities
Technical Validation:
Partner closely with Account Executives to lead technical deep-dive discovery, capture business requirements, and map complex customer infrastructure - DNS, CDN, Zero Trust, Network Security, Workers - to fit-for-purpose Cloudflare architectures and bespoke solutions. . Define, scope, success criteria, and technical evaluations plans for Proof of Concepts (PoCs) and Technical Validations. Deliver tailored technical presentations, architectural diagrams, and demonstrations that show how Cloudflare solves specific performance, security, and reliability challenges. Proactively address complex technical objections, security compliance questions, and edge-case architectural requirements during the sales cycle. Take accountability for a suitable solution deployment strategy (Customer, Partner or Cloudflare Professional services) being an integral part of all proposals.
Customer Adoption & Value Realization:
Provide oversight to technical onboarding and implementation, but not execute the implementation, serving as the primary executive and engineering contact for the customer. Design structured migration and onboarding blueprints tailored to the customer’s environment (e.g. DNS migrations, Zero Trust rollouts, WAF tuning guidance), and act as the lead consultant for customer engineering teams, walking them step-by-step through configuration best practices. Partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy. Proactively monitor customer health scores and telemetry to ensure rapid time-to-value, resolve integration bottlenecks, and reduce deployment risk.
Commercial Accountability & Expansion:
Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. Be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives.
Trusted Advisory:
Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion. Provide thought partnership on architecture, AI control layers, security posture, and deployment confidence. Identify potential deployment risks or integration bottlenecks early, and provide remediation strategies to de-risk customer outcomes.
AI Orchestration & Workflow Automation:
Leverage AI agents, Large Language Models (LLMs), and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, basic telemetry monitoring, and internal/external documentation, reclaiming your time for strategic customer advisory.
Education & Enablement:
Partner closely with the Enablement Team to design, build, and govern technical resources. Define, document, and educate both internal teams and customers on deliverables such as Standard Operating Procedures (SOPs), architectural best practices, and technical guides to continuously raise the technical baseline across the organization.
Minimum Qualifications
Experience: 8 - 12 years of experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Professional Services, Sales Engineering, Technical Account Management, or as a Forward Deployed Engineer
Architectural Mindset: Ability to white-board, design, and articulate complex enterprise network and security architectures clearly.
Consultative & Advisory Skills: Excellent communication skills with the ability to translate deeply technical concepts into business outcomes for both hands-on engineers and C-level executives.
Commercial Mindset: Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles.
Communication: Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy.
Technical Breadth: We do not expect every candidate to be an expert in every domain. Qualified candidates will demonstrate depth in at least four of the technical areas below:
Internet fundamentals: Deep understanding of how the Internet works, including OSI Model layers 1–7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), and SSL/TLS.
Security: Expertise in the security of Internet properties, including WAF, Bot Management, Firewalls, Rate Limiting, (M)TLS, Zero Trust, and SASE concepts.
Performance: Expertise in the performance of Internet properties, including speed, latency, caching, video streaming, HTTP/2, and TLS 1.3.
AI Proficiency: Familiarity with prompt engineering, AI-assisted scripting and log analysis, LLM utilization, and workflow automation to augment everyday CE workflows.
Coding/Scripting: Proficiency in Python, JavaScript, Bash, Lua, Go, or similar languages to write custom integration scripts, API connectors, and edge computing functions.
Developer Platform Fluency: Experience designing, building, deploying or scaling applications using RESTful/GraphQL APIs, SDKs, webhooks, and developer tooling in cloud-native environments. Familiarity with infrastructure-as-code (Terraform, Pulumi), CI/CD pipelines, and observability for developer-led deployments.
Strongly Preferred Qualifications (The "Good-to-Haves")
Technical Enablement: Track record of creating and delivering technical enablement - workshops, code samples, documentation, or developer onboarding - that accelerates customer adoption of complex platforms.
Applied AI Knowledge: Experience with LLM orchestration, Retrieval-Augmented Generation (RAG) architectures, and model-access controls.
Regulatory Knowledge: Understanding of regulatory requirements such as PCI DSS, HIPAA, and SOC 2.
Hyperscaler / Digital Native Background: Talent coming out of hyperscalers, digital natives, distributed systems environments, or startups is strongly valued for its deeper cloud fluency and advanced architecture depth.
Education
Undergraduate or graduate degree in Computer Science, Engineering, or a related field.
Travel
This role may require travel up to 20–50% to attend customer meetings, conferences, industry events, and in-person team collaboration.
Compensation
This role features a competitive base salary and a variable compensation structure tied directly to the successful execution of full-lifecycle commercial targets, including new business acquisition, ongoing adoption milestones, and overall account expansion.
For Netherlands based hires: Estimated annual salary is between €111,000 - €174,000.
The final offer will be inclusive of time exemption, in alignment with the applicable law and collective bargaining agreements.
This role is eligible to earn incentive compensation under Cloudflare’s Sales Compensation Plan. The estimated annual salary range includes the on-target incentive compensation that may be attained in this role under the Sales Compensation Plan.
Equity
This role is eligible to participate in Cloudflare’s equity plan
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Distributed
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations: Austin, San Francisco
Principal, GTM Automation, RevOps
What We're Looking For:
We're hiring a Principal for GTM Automation to document processes, build the AI agents and automation, and design improvements for our Revenue organization (Sales, Marketing, Customer Success, Partner, RevOps). This is a senior individual contributor role where you will build and maintain the automation needed to drive efficiency and reduce operational friction.
The hard part of this job is knowing where not to put an agent. You'll decide which parts of prospecting, account research, deal management, and renewals can be handed to AI systems, where a person has to stay involved, and how we confirm the output is right before a seller acts on it. You will work directly with Sales leadership, Revenue Operations, Enablement, and the data and engineering teams on tools that save sellers real time. Success is identified by creating systems that resolve mundane tasks and save people real time. We are looking for someone who has run agentic systems in production for a business team and can tell us what broke and what they changed.
Location:
Remote, Austin or San Francisco
What You'll Get To Do In This Role:
Design and build agentic workflows for repetitive revenue work such as account creation and enrichment, CRM updates, renewals, QBR prep, deal registration, account ownership, etc. Add RBAC, observability, error handling, etc. to make the systems as robust as possible.
Decide where AI and automation fit in the go-to-market motion, and where human judgment is still required.
Set the quality bar for agents in production: evals that run before every release, monitoring tied to pipeline and revenue, clear rules for sensitive data, and a tested rollback.
Own the architecture that connects agents to Salesforce, the data warehouse, enrichment and intent sources, and call data, so the next workflow reuses what the last one built.
Build the signal layer that feeds account prioritization, routing, and next-best-action. Product usage, intent, firmographic changes, and call transcripts all go in.
Review code and designs from stakeholders (analysts, Revenue Operations partners, etc.). Where version control, tests, or code review are missing, help put them in place.
Work with Sales, Marketing, and Customer Success leaders to find the work worth automating, and say no to the work that isn't. Measure adoption and business impact for everything that ships. Retire tools that the organization isn’t using.
Track new models, agent frameworks, and vendor tools, and decide what's worth adopting.
Document each system and who owns it, so it keeps running when you move on to the next one.
What We're Looking For In You:
10+ years in software engineering, data engineering, GTM automation, or revenue systems, with several years owning systems from design through production support at staff level or above.
At least one LLM-powered workflow or agent that a business team relied on in production. Be ready to walk us through how it called tools, handled failures, and was evaluated.
Strong Python or TypeScript, and strong SQL. You write tested code, and you can review AI-generated code well enough to catch what it gets wrong.
Hands-on Salesforce experience with the data model, Flow, APIs, and permissions, and a clear sense of how CRM data goes bad when automation writes to it. Comfort working directly in BigQuery, Snowflake, or a similar warehouse.
Experience integrating SaaS systems over REST APIs and webhooks, and tracing a failure back to its source.
Working knowledge of enrichment and signal tools such as D&B, ZoomInfo, and HG Insights, and a view on what to do when two sources disagree.
You can explain the same system to a sales VP in two sentences and to an engineer in a schema, and you can influence leaders on teams that don't report to you.
Compensation
Compensation may be adjusted depending on work location.
For San Francisco based hires: Estimated annual salary of $184,000-$230,000.
Austin based hires: Estimated annual salary of $160,000 - $210,000.
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations: London, United Kingdom or Amsterdam, Netherlands
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
What you will do as a Manager, Customer Engineering
The Manager, Customer Engineering leads a team of Customer Engineers (CE) who own the full customer technical journey from initial discovery through long-term adoption, retention, and account expansion in Central Eastern Europe & Israel.
Sitting within the GTM organization and reporting to a Customer Engineering Senior Leader, you will be responsible for building, coaching, and enabling a high-performing team of quota-carrying technologists. You will ensure your team leverages AI-augmented workflows to eliminate administrative toil and focus on high-value architectural design, technical validation, and the delivery of measurable business outcomes across the entire customer journey.
This is a player-coach role where you have the ability and willingness to step into the field and lead by example. You will manage daily, forecast weekly, and hire always while remaining deeply connected to the technical, commercial, and operational realities of the customer engineering motion.
Key Responsibilities
Team Development & Performance:
Recruit, onboard, coach, and retain a diverse team of Customer Engineers across multiple levels. Set clear expectations, conduct regular 1:1s and performance reviews, and maintain a strong feedback culture that accelerates growth.
Pipeline & Forecasting:
Manage your team's opportunity pipeline, forecast new business and expansion outcomes weekly, and own the accuracy of your team's number. Identify risk early and coach reps on deal strategy.
Commercial Accountability:
Be accountable for your team's achievement of new business acquisition, expansion, adoption, and consumption targets. Partner closely with Sales, Customer Experience, Professional Services, and regional leadership on account planning and execution.
Deal Coaching & Technical Strategy:
Accompany Customer Engineers on critical customer calls, QBRs, discovery sessions, and PoC reviews. Provide real-time coaching on architecture, commercial positioning, and executive communication.
Operational Excellence:
Ensure the team operates efficiently within established GTM processes (forecasting, opportunity management, account planning, QBR cadence). Use dashboards and operational reviews to spot trends, unblock friction, and drive consistency.
AI & Productivity Enablement:
Champion the adoption of AI agents, LLMs, and automation tools across the team. Identify opportunities to reduce toil, improve response quality, and scale technical advisory impact.
Cross-Functional Leadership:
Serve as the voice of your team and your territory in leadership meetings. Partner with Product, Engineering, Support, Marketing, and Enablement to surface field feedback and advocate for customer and team needs.
Culture & Values:
Model Cloudflare's values and build an inclusive, high-performance team culture rooted in curiosity, ownership, and continuous improvement.
Minimum Qualifications
Experience:
5+ Years of proven experience leading quota carrying customer-facing technical teams in a SaaS, cloud, or infrastructure environment. Track record of hiring, developing, and retaining technical talent. Prior quota-carrying Solutions Engineering, Customer Engineering, Sales Engineering, or related technical field experience is strongly preferred.
Architectural Mindset:
Ability to white-board, design, and articulate complex enterprise network and security architectures clearly enough to guide coaching and deal review.
Consultative & Advisory Skills:
Excellent communication skills with the ability to translate deeply technical concepts into business outcomes for both hands-on engineers and C-level executives.
Revenue Acumen:
Demonstrated success owning and forecasting a revenue number, preferably in an enterprise B2B SaaS or infrastructure environment. Deep understanding of enterprise sales cycles, SaaS metrics, ACV, renewal, and expansion motions.
Leadership & Coaching:
Excellent people management skills with the ability to coach technical sellers through complex deals, difficult conversations, and career growth. Comfortable giving direct, actionable feedback.
Communication:
Exceptional written and verbal communication in both
English and Hebrew
with the ability to influence executives, peers, and cross-functional teams. Capable of representing the team in executive QBRs and regional business reviews.
AI Proficiency:
Familiarity with AI-augmented workflows, LLMs, and automation approaches that improve team productivity. Willing to lead by example in adopting AI tools.
Technical Fluency:
We do not expect managers to be hands-on engineers across every domain. Qualified candidates will demonstrate fluency in at least two or three of the following technical areas, with the ability to follow architecture discussions and coach reps:
Internet fundamentals:
Strong foundational understanding of how the Internet works, including DNS, HTTP(S), TCP/IP, and SSL/TLS.
Security:
Foundational knowledge of security concepts such as WAF, Bot Management, Zero Trust, SASE, and threat mitigation.
Performance:
Foundational knowledge of performance concepts such as caching, latency, content delivery, and traffic steering.
Platform / Cloud Fluency:
Hands-on experience with cloud platforms, edge services, APIs, automation, or developer tooling.
Strongly Preferred Qualifications (The "Good-to-Haves")
Cloudflare Ecosystem Expertise:
Experience with Cloudflare's product portfolio or familiarity with CDN, security edge, Zero Trust, developer platform, or AI workloads.
Scaled Management Experience:
Experience managing managers or teams distributed across regions and time zones.
GTM Process Design:
Track record of improving operational cadence, enablement, and forecasting discipline within a fast-growing technical sales organization.
Regulatory Knowledge:
Understanding of compliance frameworks such as PCI DSS, HIPAA, SOC 2, GDPR, or FedRAMP.
Hyperscaler / Digital Native Background:
Talent coming out of hyperscalers, digital natives, distributed systems environments, or startups is strongly valued for its deeper cloud fluency and advanced architecture depth.
Education:
Undergraduate or graduate degree in Computer Science, Engineering, Business, or a related field.
Travel
This role may require travel up to 25–50% to attend customer meetings, team offsites, industry events, and in-person collaboration.
Compensation
This role features a competitive base salary and a variable compensation structure tied directly to team performance against new business acquisition, expansion, adoption, and retention targets.
Compensation
For Netherlands based hires: Estimated annual salary is between EUR 133,000 - 209,
000.
This role is eligible to earn incentive compensation under Cloudflare's Sales Compensation Plan. The estimated annual salary range includes the on-target incentive compensation that may be attained in this role under the Sales Compensation Plan.
Equity
This role is eligible to participate in Cloudflare's equity plan.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: London, United Kingdom
Workplace: hybrid
About the Client
Our client is an international payment services provider for online businesses. Its platform supports payments, transfers and currency exchange.
Role Overview
Shape how merchants experience the service at every stage. As Head of Operations, you will improve client-facing processes, build practical automations and help teams adopt better ways of working. You will have room to make a visible impact in a growing business.
Key Responsibilities
Design and improve client-facing processes across the merchant lifecycle, from onboarding to support, investigations and disputes.
Map workflows, remove bottlenecks, and define ownership, handoffs and escalation paths.
Set SLAs and KPIs for client-facing teams, and monitor results through regular reporting.
Roll out processes through playbooks, documentation and training, and ensure teams use them.
Build automations yourself using LLMs and automation tools to reduce manual work and improve response quality and speed.
Turn recurring client issues into actionable input for Product and Tech.
Ensure processes meet regulatory and partner requirements.
Requirements
5+ years in operations, process improvement or B2B client operations within payments.
Proven experience building and scaling client-facing processes.
A track record of implementing SLAs and metrics with measurable results.
Experience rolling out processes to support or operations teams and driving change.
Good understanding of payment flows and common merchant issues.
Hands-on experience building automations with LLMs, rather than only specifying them for developers.
Confidence working with data and creating your own reports.
A structured, analytical and highly autonomous approach.
Fluent English for communication with international clients.
Languages: English
Experience in fintech
Key Soft Skills
Strong ownership: take a problem from idea to working solution without waiting for direction.
Clear, structured written and verbal communication with teams and senior stakeholders.
Ability to influence and align cross-functional teams without direct authority.
Patience and persistence when helping people adopt new ways of working.
Client-centric thinking that considers the merchant’s experience in every process.
Pragmatism: know when a simple fix is enough and when a deeper redesign is needed.
Comfort with ambiguity and changing priorities in a growing company.
Curiosity and a habit of testing new tools, especially AI.
What We Offer
Competitive salary aligned with experience
Collaborative and transparent team culture
High-impact role in a scaling fintech company
Recognition of personal milestones and achievements
Social benefits
Location: Cyprus
Workplace: fully
About the Client
Our client is an international payment services provider for online businesses. Its platform supports payments, transfers and currency exchange.
Role Overview
Shape how merchants experience the service at every stage. As Head of Operations, you will improve client-facing processes, build practical automations and help teams adopt better ways of working. You will have room to make a visible impact in a growing business.
Key Responsibilities
Design and improve client-facing processes across the merchant lifecycle, from onboarding to support, investigations and disputes.
Map workflows, remove bottlenecks, and define ownership, handoffs and escalation paths.
Set SLAs and KPIs for client-facing teams, and monitor results through regular reporting.
Roll out processes through playbooks, documentation and training, and ensure teams use them.
Build automations yourself using LLMs and automation tools to reduce manual work and improve response quality and speed.
Turn recurring client issues into actionable input for Product and Tech.
Ensure processes meet regulatory and partner requirements.
Requirements
5+ years in operations, process improvement or B2B client operations within payments.
Proven experience building and scaling client-facing processes.
A track record of implementing SLAs and metrics with measurable results.
Experience rolling out processes to support or operations teams and driving change.
Good understanding of payment flows and common merchant issues.
Hands-on experience building automations with LLMs, rather than only specifying them for developers.
Confidence working with data and creating your own reports.
A structured, analytical and highly autonomous approach.
Fluent English for communication with international clients.
Languages: English
Experience in fintech
Key Soft Skills
Strong ownership: take a problem from idea to working solution without waiting for direction.
Clear, structured written and verbal communication with teams and senior stakeholders.
Ability to influence and align cross-functional teams without direct authority.
Patience and persistence when helping people adopt new ways of working.
Client-centric thinking that considers the merchant’s experience in every process.
Pragmatism: know when a simple fix is enough and when a deeper redesign is needed.
Comfort with ambiguity and changing priorities in a growing company.
Curiosity and a habit of testing new tools, especially AI.
What We Offer
Competitive salary aligned with experience
Collaborative and transparent team culture
High-impact role in a scaling fintech company
Recognition of personal milestones and achievements
Social benefits
Location: Riga, Latvia
Workplace: hybrid
About the Client
Our client is an international payment services provider for online businesses. Its platform supports payments, transfers and currency exchange.
Role Overview
Shape how merchants experience the service at every stage. As Head of Operations, you will improve client-facing processes, build practical automations and help teams adopt better ways of working. You will have room to make a visible impact in a growing business.
Key Responsibilities
Design and improve client-facing processes across the merchant lifecycle, from onboarding to support, investigations and disputes.
Map workflows, remove bottlenecks, and define ownership, handoffs and escalation paths.
Set SLAs and KPIs for client-facing teams, and monitor results through regular reporting.
Roll out processes through playbooks, documentation and training, and ensure teams use them.
Build automations yourself using LLMs and automation tools to reduce manual work and improve response quality and speed.
Turn recurring client issues into actionable input for Product and Tech.
Ensure processes meet regulatory and partner requirements.
Requirements
5+ years in operations, process improvement or B2B client operations within payments.
Proven experience building and scaling client-facing processes.
A track record of implementing SLAs and metrics with measurable results.
Experience rolling out processes to support or operations teams and driving change.
Good understanding of payment flows and common merchant issues.
Hands-on experience building automations with LLMs, rather than only specifying them for developers.
Confidence working with data and creating your own reports.
A structured, analytical and highly autonomous approach.
Fluent English for communication with international clients.
Languages: English
Experience in fintech
Key Soft Skills
Strong ownership: take a problem from idea to working solution without waiting for direction.
Clear, structured written and verbal communication with teams and senior stakeholders.
Ability to influence and align cross-functional teams without direct authority.
Patience and persistence when helping people adopt new ways of working.
Client-centric thinking that considers the merchant’s experience in every process.
Pragmatism: know when a simple fix is enough and when a deeper redesign is needed.
Comfort with ambiguity and changing priorities in a growing company.
Curiosity and a habit of testing new tools, especially AI.
What We Offer
Competitive salary aligned with experience
Collaborative and transparent team culture
High-impact role in a scaling fintech company
Recognition of personal milestones and achievements
Social benefits
Location: Valletta, Malta
Workplace: fully
About the Client
Our client is an international payment services provider for online businesses. Its platform supports payments, transfers and currency exchange.
Role Overview
Shape how merchants experience the service at every stage. As Head of Operations, you will improve client-facing processes, build practical automations and help teams adopt better ways of working. You will have room to make a visible impact in a growing business.
Key Responsibilities
Design and improve client-facing processes across the merchant lifecycle, from onboarding to support, investigations and disputes.
Map workflows, remove bottlenecks, and define ownership, handoffs and escalation paths.
Set SLAs and KPIs for client-facing teams, and monitor results through regular reporting.
Roll out processes through playbooks, documentation and training, and ensure teams use them.
Build automations yourself using LLMs and automation tools to reduce manual work and improve response quality and speed.
Turn recurring client issues into actionable input for Product and Tech.
Ensure processes meet regulatory and partner requirements.
Requirements
5+ years in operations, process improvement or B2B client operations within payments.
Proven experience building and scaling client-facing processes.
A track record of implementing SLAs and metrics with measurable results.
Experience rolling out processes to support or operations teams and driving change.
Good understanding of payment flows and common merchant issues.
Hands-on experience building automations with LLMs, rather than only specifying them for developers.
Confidence working with data and creating your own reports.
A structured, analytical and highly autonomous approach.
Fluent English for communication with international clients.
Languages: English
Experience in fintech
Key Soft Skills
Strong ownership: take a problem from idea to working solution without waiting for direction.
Clear, structured written and verbal communication with teams and senior stakeholders.
Ability to influence and align cross-functional teams without direct authority.
Patience and persistence when helping people adopt new ways of working.
Client-centric thinking that considers the merchant’s experience in every process.
Pragmatism: know when a simple fix is enough and when a deeper redesign is needed.
Comfort with ambiguity and changing priorities in a growing company.
Curiosity and a habit of testing new tools, especially AI.
What We Offer
Competitive salary aligned with experience
Collaborative and transparent team culture
High-impact role in a scaling fintech company
Recognition of personal milestones and achievements
Social benefits
Location: Dallas
Who are we?
Tripledot
Studios
is one of the largest independent mobile games companies in the world.
We are a multi-award-winning organisation, with a global 2,500+ strong team across 12 studios.
Our expanded portfolio includes some of the biggest titles in mobile gaming, collectively reaching top chart positions around the world and engaging over 25 million daily active users.
Tripledot’s guiding principle is that when people love what they do, what they do will be loved by others.
We’re building a company we’re proud of. One filled with driven, incredibly smart and detail-orientated people, who
LOVE
making games.
Our ambition is to be the most successful games company in the world, and we’re just getting started.
This role sits within our Peoplefun studio.
PeopleFun is an award-winning creator of mobile games for players across the globe, and a part of Tripledot Studios, with world-class projects, resources, and infrastructure.
PeopleFun is a Dallas-based game studio founded and led by game industry veterans, where game developers thrive on collaboration, creativity, teamwork, and fun. Our games are played by over 25 million players each month, and we are hard at work on a number of exciting new mobile games to fuel our future growth.
We believe in bringing People together through Fun by creating best-in-class social features and communities in our games that enable our players to engage deeply with other players. We also bring our studio teammates together by creating the very best game teams, ones that foster healthy collaboration, incredible productivity, and life-long professional relationships.
Job Summary
PeopleFun's New Games Team is looking for a Level Designer who lives in level editors, feeds on ideation, and brings smiles to players’ faces with delightful surprises around every corner.
Our team makes original casual mobile games for a mass-market audience, and we judge them by one thing above all: do players keep coming back? In this role you'll build, tune, and ship the levels that make or break that answer. You'll take the first 20 minutes of a brand-new game and make them unforgettable with the puzzly good content you author, and then build ramps of hundreds of levels that keep players hooked for days, weeks, months.
Our team works hypothesis-first: we spot something in the market, theorize why it’s trending, build a clean polished game that can test it, and let players tell us what's next. You'll join a small, senior-heavy incubation team where your levels go in front of real players within weeks, not years. There’s no better, faster way to level up your design chops than sprinting with our team.
Responsibilities
Design, build, and tune levels in Unity or our custom level editors, and prompt AI to improve these same tools as you go.
Shape the player progression across the level ramp, i.e. introducing new mechanics and pacing the difficulty level (with hard levels intentionally balanced by breathers).
Invent new goals, blockers, and boosters within an existing game, and prove them out with sample puzzle layouts or vibe-coded prototypes (we’ll show you how).
Use playtests to find where players struggle or get bored, and rebuild levels in response.
Review level-by-level metrics (attempts, win rate, completion time, drop-off) with our data partners and retune the ramp each release.
Play and tear down the top casual games on a regular basis, and bring any lessons that apply to our games back to the team.
Maintain shared docs on level design & intent – featured mechanic, target difficulty, metrics or analysis of every level, so anyone on the team can work on the ramp alongside you.
Partner with engineers to improve the game, including procedural and AI-assisted level generation.
Move across two or more prototypes at different stages, and let go of work quickly when a test tells us to pivot.
Requirements
2+ years of professional level design experience on casual games, OR 3+ years of professional experience in related disciplines on mobile games.
Hands-on experience building levels using level editors.
Comfort with Unity and the basic tools of game development (like source control)
Working knowledge of level design fundamentals: progression, pacing, difficulty curves, and onboarding (FTUE).
Demonstrated experience revising your own designs based on playtest feedback.
Clear written and verbal communication of design intent, to collaborate with artists, animators, engineers, and product partners.
Ability to work on a hybrid schedule from our Dallas-area office.
Nice to have
Shipped levels in a puzzle, word, block, or match game, with samples you can share (level breakdowns, ramp sheets, or a portfolio).
Experience reading level funnels and tuning from data; familiarity with tools like Looker, BigQuery, Tableau, etc.
Experience prototyping new mechanics with AI (or on paper or in whitebox) to test them before engineering investment.
Fluency with spreadsheets for authoring and tuning content (formulas, ramp tables, parameter sheets).
Experience taking a game from prototype through soft launch, or working on an incubation team.
Scripting experience (C# or Python), or experience with procedural or AI-assisted content generation.
Experience designing or evaluating A/B tests on level content.
Recent examples of silly-little-prototypes or actually-useful-tools you’ve built prompted AI to create for your amusement or utility.
A habit of playing current top-grossing casual games, explaining why they work, and spotting the most salient innovation
Don't meet every qualification? Research shows many great candidates hold back unless they check every box. If this role excites you and you can build great levels, we'd love to hear from you.
Working at Tripledot
Time Off: Flexible Discretionary Time Off policy in addition to bank holidays to relax and refresh throughout the year.
Financial: Generous 401k match, discretionary bonuses, and competitive salaries.
Health & Wellness: Comprehensive Medical, Dental, and Vision coverage.
Employee Assistance Program: Anytime you need it, tap into confidential, caring support with our Employee Assistance Program, always here to lend an ear and a helping hand.
Continuous Professional Development: Propel your career with continuous opportunities for professional development.
Family-Friendly Culture: A generous parental leave policy and a supportive, family-friendly culture.
Regular company events: Yearly on-site events that celebrate our achievements and our team spirit.
The anticipated base salary range for this role is $80,000–$105,000. Compensation decisions are made based on the unique qualifications, experience and circumstances of each candidate. Actual compensation is determined based on a variety of factors, including, but not limited to an individual's skills, experience, education, training, licenses and certifications (where applicable), as well as business and organizational needs. The final compensation package will be based on the specific position offered in addition to a full range of medical and other benefits.
Tripledot Studios is proud to be an equal-opportunity employer that is committed to inclusion and diversity. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or other legally protected characteristics.
As part of our interview process, we may use AI-enabled tools to assist with note-taking and summarizing conversations. These tools are used only to support our recruiters and interviewers. They are not used to screen applications or make hiring decisions. All candidate evaluations and hiring decisions are made by people.
This opening is for an existing vacancy.
All legitimate Tripledot roles are only posted on our official careers page and LinkedIn and we do not conduct job interviews via messaging apps like WhatsApp, Telegram or others. We never ask for personal or financial information during interviews. Sensitive information is only ever requested after a formal written offer through official channels. Any attempt to do so may be the result of a scam or phishing attack, and you should not engage. Our in-house recruitment team will only contact individuals through their official Company email addresses (tripledotstudios.com)
Location: San Francisco
The People Team at Asana works to enable all Asanas to achieve our goals as a company in a way that is consistent with our values. We focus on recruiting, developing, and retaining exceptional talent from diverse backgrounds, ensuring that everyone can thrive, grow, and make a meaningful impact. Our work supports Asana’s broader mission: to help humanity thrive by enabling all teams to collaborate seamlessly and effectively. As a People Partner, you will operate as a true business leader, bringing organizational strategy, change leadership, and deep consulting acumen to shape talent transformation agendas at the functional leadership level.
This role is based in our San Francisco office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements.
What you’ll achieve
Drive strategic thought partnership by building and implementing department-level talent strategy initiatives that align directly with business outcomes.
Navigate ambiguity to identify root issues in complex situations, presenting findings and socializing change with clarity to senior stakeholders.
Lead change management by partnering with senior leaders to develop scalable change strategies, proactively planning for contingencies and championing the vision through effective storytelling.
Consult and advise functional leads as a trusted advisor, leading complex people situations and supporting leaders in building their own capability.
Leverage data literacy to interpret complex people data to identify trends, translate findings into actionable decisions, and champion a data-driven culture.
Influence at scale by actively participating in business headcount and strategic planning forums as the essential "people voice."
About you
Typically bring 6-8 years of HR experience with a demonstrated track record as a strategic HR Business Partner or Organizational Consultant.
A recognized subject matter expert who has successfully navigated large-scale organizational change and influences effectively without authority.
A versatile communicator who is equally comfortable diving into a complex spreadsheet as they are leading a "C-suite" conversation.
Independent problem solver with a proven ability to manage large, complex projects across functional and regional boundaries with minimal direction.
Collaborative partner who proactively seeks partnership with HR Centers of Excellence to ensure recommendations are holistic and data-backed.
Analytic mindset with a commitment to identifying and mitigating potential biases in data and decision-making.
Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making.
M&A experience is preferred but not required.
At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply.
What we’ll offer
Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit.
For this role, the estimated base salary range is between $176,000 - $200,000. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified.
In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits. We strive to provide equitable and competitive benefits packages that support our employees worldwide and include:
Mental health, wellness & fitness benefits
Career coaching & support
Inclusive family building benefits
Long-term savings or retirement plans
In-office culinary options to cater to your dietary preferences
#LI-Hybrid
About us
Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong.
We believe in supporting people to do their best work and thrive. Our goal is to ensure that Asana upholds an environment where all people feel that they are respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.
Join Asana’s Talent Network
to stay up to date on job opportunities and life at Asana.
Location: London, England, United Kingdom
Who We Are
At OKX, we believe that the future will be reshaped by technology. Founded in 2017, we are revolutionising world systems through our cutting-edge digital asset exchange, Web3 portal and blockchain ecosystems. We reshape the financial ecosystem by offering some of the most diverse and sophisticated products, solutions, and trading tools on the market. Trusted by more than 50 million users in 180 countries globally, OKX empowers every individual to explore the world of Web3. With our extensive range of products and services, and unwavering commitment to security and reliability, we provide an essential trading platform for the world's investors and institutions. We are safe and reliable, backed by our Proof of Reserves. As strong believers in the value of blockchain technology, we are committed to building a more inclusive and open financial future and we know that starts with the people who build it.
About the team
OKX's Global Legal team provides legal advice and guidance to OKX and its affiliated entities across all coverage areas and geographic locations, and supports business growth by working with all teams within the company to help them achieve their goals. We are a high-functioning, collaborative and fast-paced team who enjoys the cutting-edge nature of our work and our industry. Our team of 60+ lawyers are located around the world, and the OKX Chief Legal Officer is based in the United States.
About the opportunity
As Deputy General Counsel and Head of Legal, UK, you will lead the UK legal function, working closely with the UK CEO and other key UK stakeholders and reporting into the Global Legal team. You will provide strategic legal advice to the UK business and work closely with global legal colleagues and senior business leaders on regulatory, commercial and strategic matters.
You will be a member of the UK management team and represent the legal function at relevant Board and committee meetings.
The right candidate will have direct legal experience and an enthusiastic belief in the digital asset space, 14+ years of experience working for a top-tier law firm, in-house at a financial services or digital assets company or with a financial services regulator and possess excellent writing and analytical skills. The ideal candidate has deep experience in financial services and digital asset regulation, U.K. licensing, marketing and advertising, and contract law.
We offer a competitive base salary and bonus structure as well as excellent benefits and an opportunity to work in a cutting-edge industry that will be the future of financial services.
What You’ll Be Doing
Supporting OKX's business expansion into the United Kingdom. This role will be the primary legal point of contact for the OKX U.K. entity, and will be called upon to support the business in its licensing and legal efforts to expand into the U.K. Market. The right candidate will also have experience in government and regulatory relations and will be responsible for ensuring OKX is a valued contributor to the developing legal frameworks in the sector. This will include representing OKX in relevant industry associations and promoting OKX's view point in consultation efforts.
Supporting the business in virtually all legal coverage areas, including but not limited to product development, regulatory matters, IP and trademark enforcement, corporate governance, licensing efforts, token listings for OKX U.K., contract negotiation, compliance legal support, institutional sales and partnerships, and marketing and advertising;
Analyzing and advising on the legal risk of new and existing digital assets and managing the legal component of the new asset review process;
Collaborating with product and business development teams to achieve company-wide projects and goals; and
Managing legal requests from all areas of the business and effectively advising on legal concepts and legal risk with an eye towards the strategic goals of business leaders.
You will be working from OKX's London office three days a week. You may work remotely two days a week.
What We Look For In You
Law degree at a top-tier law school and qualified to practice law in the U.K.
14+ years of legal experience at a top-tier law firm and/or in-house legal team, preferably in the cryptocurrency/digital assets and/or financial services industry.
Experience advising on digital asset and blockchain technology legal issues and have a basic understanding of the relevant legal and regulatory landscape.
Experience working with the Financial Conduct Authority (FCA) and obtaining U.K. financial services and/or crypto exchange licenses.
Comfortable working independently in a fast-paced, growth-stage and multi-cultural environment.
Ability to effectively advise and build trust with business teams.
Ability to navigate through a rapidly-changing legal landscape and deal with legal ambiguity.
Ability to work in a high-functioning legal team and feel comfortable in a collaborative working environment.
Self-starter, quick learner who is highly driven, proactive, responsive and precise.
Experience working on cross-jurisdictional matters and a global legal team.
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependents
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Remote (Canada)
Workplace: Remote
BUILD SOMETHING PEOPLE LOVE
Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $169 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada.
We're proud of what we've built — and we're just getting started. Read our Culture Manual https://www.wealthsimple.com/en-ca/culture and learn more about how we work https://www.wealthsimple.com/en-ca/careers.
About the team
The Fraud Countermeasures team is part of Data Science, and it's how Wealthsimple grows safely. We balance fraud losses with client friction, so legitimate clients can use their money without jumping through hoops. We work in small pods that pair a fraud countermeasures lead with a data scientist and an analytics developer, and we sit alongside Product and Engineering on every new feature launch. We use data to make every decision, and we use AI tools to move faster. If you want to work on hard problems with people who care about craft, you'll fit right in.
About the role
Card fraud is one of the highest-stakes problems at Wealthsimple, and this role owns the strategy for it. You'll set direction for how we prevent application, transaction and account takeover fraud across our card products, and you'll do it independently, with real accountability for the outcome. This is a Staff individual contributor role with manager-level impact: you'll lead through expertise and influence, not direct reports. It's open to candidates in any timezone in Canada.
What you'll do
- Own fraud strategy and execution across application, transaction and account takeover fraud for Wealthsimple's card products.
- Manage the card fraud loss budget as our volumes grow, and guard against the fraud attacks that can blow a budget up.
- Design, backtest, ship and tune detection rules, and set decision thresholds on ML risk scores.
- Weigh fraud losses prevented against operational cost and client experience before you recommend an approach.
- Partner with Product and Engineering to build controls that stop fraud without blocking legitimate clients, like step-up authentication instead of a hard decline.
- Guide the data scientists and analytics developers in your pod, and mentor junior teammates on strategy, rule building and problem-solving.
Skills you bring
- 6+ years of experience in fraud prevention, including 3+ years working directly on card fraud (prepaid or credit) at an issuer, fintech or payments platform.
- Hands-on ownership of card fraud strategy across application, transaction and account takeover fraud.
- Advanced SQL. You write complex queries against transaction-level data yourself, without waiting for an analyst to pull it.
- A track record of building, backtesting, shipping and tuning fraud rules, and explaining the precision, catch rate and approval rate impact of each.
- Experience quantifying fraud savings against operational and client experience costs to make a clear recommendation.
- Experience using AI tools in your daily work, and examples of where they changed your output.
- The ability to influence Product, Engineering, credit risk, operations and external vendors toward a decision without direct authority.
- Clear communication with technical and non-technical audiences, including senior leadership.
- Nice to have: Knowledge of Visa and Mastercard network rules, dispute processes and chargeback rails.
Who you are
- You set direction on your own and take ownership over outcomes for your space, from fighting fraud attacks to minimizing client friction.
- You make decisions with numbers behind them, and you're honest about what the numbers can't tell you.
- You lead through influence. You can get a roadmap conversation to go your way by rallying others around shared objectives.
- You use AI to aide in your workflow, and know when to question it’s outputs
- You share what you know, and you make the people around you sharper
WHY WEALTHSIMPLE?
🌸 Top-tier health benefits and life insurance
📈 Long-term group savings with employer match, through Wealthsimple for Business
🌴 20 vacation days, 4 wellness days, and unlimited sick and mental health days per year*
✈️ 90 days away: work outside Canada for up to 90 days per year*
👥 Employee resource groups, including Rainbow (2SLGBTQ), Women of WS, and Black at WS
🌎 We are a hybrid team with over 1,500 employees across North America. The people are one of the best parts of working here: you'll collaborate with incredibly talented, curious, and driven teammates who are deeply committed to doing great work.
*Unlimited paid sick days, Wellness Days and the 90 day away program do not apply to certain roles.
ICYMI
Technology & Innovation at Wealthsimple: We move quickly and build thoughtfully. That means we're always looking for better ways to work — whether that's new tools, AI, or rethinking how we approach a problem. We don't expect you to have all the answers, but we do expect curiosity and a willingness to evolve alongside the products we're building.
Inclusion Statement: We're building products for a diverse world, and we need a diverse team to do it well. We strongly encourage applications from everyone, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.
Accessibility Statement: We're committed to an accessible hiring experience. If you need any accommodations throughout the interview process, please let us know — we'll work with you to make sure you have what you need. We also welcome any feedback on how we can better accommodate candidates with accessibility needs.
AI in Hiring: We may use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our team but don't replace human judgment – all final hiring decisions are made by people. If you have questions about how your data is used, reach out to us.
Location: France; Portugal; Germany (remote); Italy; Spain
Workplace: Remote
OUR VISION
We aim to become the most beloved financial Operating System of French SMEs and Accounting Firms (and soon, European ones).
We help entrepreneurs rid themselves of time-consuming tasks related to accounting and finance while providing them with access to key financial information to assist in making the best decisions for their business.
ABOUT US
Pennylane is one of the fastest growing Fintechs in France (and soon to be in Europe!)
In 5 years of existence, we've managed to:
💻 Make ourselves known as a groundbreaking accounting and financial software for small businesses and their accountants
💰 Raise a total of €225 millions, including from Sequoia, the famous fund from the Silicon Valley who invested early in companies like Google, Facebook, Airbnb, Stripe, Paypal and much more...
👨👩👧👦 Grow from 7 cofounders to 850+ happy Pennylaners: we're now recognized as one of the greatest places to work in France (and also remotely), with a 4.6/5 rating on Glassdoor.
🌍 Build an international environment with more than 25 nationalities, with a strong remote-friendly culture, where 30% of the employees are already working from all parts of Europe
🤝 Earn the trust of thousands of customers and accounting firms and obtain outstanding ratings
🚀 Already more than 700,000 small and medium-sized enterprises (SMEs) and over 4,500 accounting firms use Pennylane in France!
WHY THIS POSITION IS OF UTMOST IMPORTANCE TO REACH OUR MISSION
At Pennylane, the product is at the heart of how we grow: it is where our customers discover value, adopt it, and decide to go further with us.
Every month, thousands of SMEs join Pennylane, on their own or through their accountant, and the e-invoicing reform is accelerating this momentum. Our ambition is that each of them quickly finds the value that fits their business, and grows with Pennylane as their needs evolve.
Helping SMEs discover, adopt and upgrade to the right plan is one of the biggest levers for Pennylane's growth in the coming years. As a product-led company, this happens in the product, at the right moment, for the right company. That is the job.
You'll shape this scope from the ground up, with a highly strategic role at the heart of our SME growth and a great opportunity to put your skills and ideas to good use.
WHAT YOU WILL OWN
- The free-to-paid journey for SMEs: how they discover paid value, when and where an upgrade is proposed, and how they buy (plan upgrade, additional seats, add-ons, opening a Pro Account).
- The shared upgrade surfaces: paywalls, upsell moments and upgrade guidelines, for a consistent upgrade experience across the product.
- A clear monetisation outcome: product-driven upgrades and MRR, with a baseline, targets and decision rules you define and steer.
We believe monetisation should come from delivering more value, not from restricting it.
HOW YOU WILL CONTRIBUTE TO THE COMPANY AS A PM
As a Product Manager, you'll be part of a 100+ people Product organisation, supported by an engineering team of more than 300 people.
- You'll spend an extensive amount of time understanding why SMEs pay, or don't. You will interview them, conduct user research and dig into our data yourself (SQL, Amplitude, Metabase) to understand where value is felt and where the upgrade journey breaks.
- You'll run monetisation as an experiment-led practice: one cohort, one hypothesis, a metric and a stop criterion defined upfront. Weekly hypothesis testing rather than long shaping cycles. You scale, change or stop, and a negative result is still a result.
- With those insights and the company's objectives in mind, you'll be empowered to define your OKRs and your roadmap.
- You'll work hand in hand with a Product Designer and Product-centered engineers. You will start with small steps (we like the MVP approach!) and will follow-up on the implementation and future iterations. For us, achieving a common goal matters more than just building features.
- You'll work closely with the PMs who own each product scope (invoicing, expenses, banking, etc.). They own their jobs to be done; you bring the monetisation lens and the shared upgrade surfaces, and help them place the right paid moment in their flows. Much of your impact comes from influence without authority.
- You'll measure the impact of what we ship and to align on what we push, to whom, and when.
WHAT YOU CAN EXPECT FROM YOUR LIFE AT PENNYLANE
WITHIN ONE MONTH
- You'll learn everything about our company, our teams, and our vision during the first onboarding week
- You'll familiarize yourself with the product, the accounting industry and the accountant channel (you will have access to a lot of documentation and will attend trainings organized by your peers)
- You'll understand our current funnel: where SMEs come from, which plans they are on, and what already converts today
- You'll get a very deep knowledge of our Product organization, methods, and culture
WITHIN 3 MONTHS
- You'll have built a clear view of the monetisation funnel on at least one priority segment
- You'll have shipped and read your first experiments on upgrade moments, hand-in-hand with Product Designers and Engineers
- You'll have impacted positively at least one OKR
- You will have set up your continuous discovery routine and will be ready to build your roadmap
WITHIN 6 MONTHS
- You'll be autonomous at defining your OKRs and your roadmap
- You'll have built a shared approach to upgrade surfaces, used by several squads
- You'll keep having a strong impact via iterations on the solutions you've shipped
- You'll share your learnings and playbooks so that other squads can run monetisation experiments on their own
AND BEYOND
The product team will double in size in two years. Which means you'll have:
- Multiple opportunities to recruit and mentor new PMs
- Increased responsibilities in project leadership, and in shaping how monetisation is organised as the team grows
- Responsibilities to think of and implement new processes, tools and best practices to make sure that your team works even smoother
WHAT DO WE DO TO MAKE YOUR WORK LIFE EASIER
🏢 You'll be able to work remotely from anywhere in Europe, as long as your contract allows you to
📈 You'll get company shares to enjoy a piece of the success story you're building with us
🏡 You'll have a budget to turn your home into a more comfortable workspace, as well as a monthly allowance to work from a coworking space whenever you feel like it
⛹️ Through our partner Gymlib, you'll have access to 8000 fitness spaces in Europe and more than 300 activities related to wellness
🇬🇧 You'll have access to Busuu to perfect your english or your french
💻 You'll get the latest Apple equipment
🎉 You'll be part of a vibrant social community: we do lots of sports together (Foot, running, climbing...), we love to hang out and have a drink together (thursday afterwork drinks on our rooftop is a usual thing. Twice-a-year we do company seminars, last time we went on a trip to the French Alps and it was fabulous!)
And... if you're based in France:
🏢 You'll be able to work fully from your home or any co-working space in France, or from our wonderful office in the center of Paris
🏝 You'll get 10 additional days off (to the 25 standard ones) to rest and do what you love each year
🍜 You'll have lunch credits (Swile card) to buy your favorite food every day
🏥 You'll have a great healthcare cover (Alan Blue) to take care of yourself and your family
We're working on providing those last advantages to our people based outside of France as well, but it can be quite more complex depending on different countries.
WHAT DOES THE RECRUITMENT PROCESS LOOK LIKE?
- You will first have a general chat with a Talent Acquisition Manager (45 min)
- You'll then have a discussion with 1 member of our Product team to assess the fit and the Product culture (45 min)
- You'll then pass a live case study on a monetisation problem with 2 PMs from our team (1h15)
- You'll have a final round with Tancrède (our CPO) and a Group PM or a Head of Product (60 min)
We make sure we move fast; you can expect the recruitment process with us to last between 15 and 25 days in total.
WHO ARE WE LOOKING FOR?
- Proven experience on monetisation, conversion or growth in a freemium or self-serve B2B SaaS (free-to-paid, upgrade, expansion), with results you can measure
- Experiment-led mindset: you turn a problem into testable hypotheses, design clean experiments (cohort, metric, stop criterion) and decide fast on the signal
- Highly data-driven and hands-on with data: you run your own analyses end to end, from writing the SQL query to building the dashboard and drawing the conclusion. You're fluent in Amplitude or an equivalent tool, you size opportunities and read experiment results yourself, and you're comfortable working with imperfect data and making decisions anyway
- Strong user research skills and Product sense: ability to develop a strong conviction about what makes users see enough value to upgrade
- Strong & structured communication skills to convince and get buy-in on your vision, embark the squad and the other PMs, build relationships with commercial teams, talk to users regularly
- Ability to navigate and simplify complex problems (understand, vulgarize, break problems into small pieces)
- Hands-on and not afraid to step out of the traditional product role to make the product succeed (upgrade copy, lifecycle messages, enablement of other teams if needed)
- Past experience in Product management at a scale-up or large tech company is required (ideally a company with a strong product culture)
- Experience working with accounting is not required, as long as you are curious about accounting and comfortable with complexity
- Nice to have: exposure to pricing & packaging, or to banking and payment products
🇫🇷 Données personnelles
Pennylane traite vos données pour gérer votre candidature et évaluer votre adéquation au poste. Si votre candidature n’aboutit pas, vos données peuvent être conservées 2 ans à compter de notre dernier échange ou de la clôture du recrutement afin de constituer & gérer un vivier de candidats. Vous pouvez vous opposer à tout moment et demander la suppression de vos données en écrivant à : dpo@pennylane.com. dpo@pennylane.com
Notre data policy https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement
🇬🇧 Personal Data
Pennylane processes your data to manage your application and assess your suitability for the position. If your application is unsuccessful, your data may be retained for 2 years from our last exchange or the closing of the recruitment process, in order to build and manage a candidate pool. You may object at any time and request the deletion of your data by writing to dpo@pennylane.com. Learn more https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement
🇩🇪 Personenbezogene Daten
Pennylane verarbeitet Ihre Daten, um Ihre Bewerbung zu bearbeiten und Ihre Eignung für die Stelle zu beurteilen. Sollte Ihre Bewerbung nicht erfolgreich sein, können Ihre Daten bis zu 2 Jahre ab unserem letzten Austausch oder dem Abschluss des Rekrutierungsverfahrens gespeichert werden, um einen Kandidatenpool aufzubauen und zu verwalten. Sie können jederzeit Widerspruch einlegen und die Löschung Ihrer Daten beantragen, indem Sie an dpo@pennylane.com schreiben. Mehr erfahren https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement
🇪🇸 Datos personales
Pennylane trata sus datos para gestionar su candidatura y evaluar su idoneidad para el puesto. En caso de que su candidatura no sea seleccionada, sus datos podrán conservarse hasta 2 años a partir de nuestro último contacto o de la finalización del proceso de selección, con el fin de constituir y gestionar una reserva de candidatos. Puede oponerse en cualquier momento y solicitar la eliminación de sus datos escribiendo a dpo@pennylane.com. Más información https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement
Location: London, United Kingdom - Deliveroo
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Join us in our mission to transform the way people shop and eat, where impact, innovation and growth drive everything we do. Our Product team defines how millions of people experience Deliveroo, turning complex marketplace challenges into simple, high-impact solutions. Working at the intersection of data, design and engineering, we set direction, prioritise what matters most, and deliver outcomes that move the business forward.
We're looking for a
Staff Conversation Designer
to join in London and set the design direction for AI-powered support across Deliveroo, DoorDash and Wolt. You'll bring a strong AI fluency, technical practice, and editorial point of view to build and shape conversations powered by our LLM models: deciding what a conversation needs to say, what to leave out and how to make each exchange clear, useful, and worthy of people's trust.
You'll shape the personality, voice, tone and experience principles that express our brands, local language and support philosophy. You will craft conversation specs, prompts, and evals, annotate data, and co-build the tools and harness that drives our experience. Success means fewer avoidable problems, better resolutions when help is needed, and stronger design practices that help teams deliver those outcomes consistently.
What You’ll Be Doing
Set support conversation strategy
across support journeys, connecting what people need in the moment, what the business can promise, and what operations can actually do. Influence roadmaps with Product, Engineering and Operations, deciding where to invest, what to sequence first and how to balance quality, speed and impact.
Design and maintain conversation flows
. Lead proactive guidance, chat and voice experiences from definition through launch, anticipating needs to prevent or resolve problems before people ask for help. Create and maintain multi-turn conversation specs covering context, interruptions, changing intent, clarification, error recovery, fallback paths and human handoffs without repetition.
Prototype new conversational experiences
. Invent and test new conversational patterns, interaction paradigms, personas, and support experiences. Use LLMs and code to explore how people could ask for help, act on options and move between chat, voice and other interfaces. Work with Engineering to shape the information, actions, and human judgement these experiences need, using working prototypes and user feedback to decide what to pursue.
Shape voice, tone and behaviour
. Set the editorial direction for support conversations across brands, markets and modalities. Write and iterate on system prompts and persona definitions that express this direction through model behaviour. Make deliberate choices about wording, pacing and tone, adapting to local voices, policies and access needs while keeping conversations useful and promises accurate.
Build evaluation datasets and testing plans
. Establish how teams evaluate conversation quality before and after launch. Create evaluation datasets, testing plans and scoring rubrics to test conversation flows and model behaviour. Define annotation guidelines and annotate conversations for evaluation and model training, calibrating judgments so teams assess quality consistently. Combine these evaluations with research, performance data and reviews of hundreds of transcripts to improve accuracy, resolution quality and customer effort, and influence what the team prioritises.
Design conversational safeguards
. Identify conversational risks and define, implement and test guardrails. Address hallucinations, harmful or biased responses, and requests outside the service’s scope. Define how conversations protect sensitive information, stay within the system’s authority to act, and acknowledge uncertainty or seek human judgement.
Raise conversation design capability
. Help the wider Studio develop technical fluency and conversational judgement through mentorship, education and shared tools. Build reusable prompt guidance, evaluation tools and working practices with design and cross-functional peers, and lead their adoption across teams to improve conversation quality and inform product priorities.
What You’ll Need to Thrive
Work samples
. Work samples showing strong editorial and conversational judgement, whether through conversational systems, content programmes or shipped products. Show your personal contribution, the direction you set, alternatives you explored and evidence of improved outcomes. We welcome different formats that make your thinking, execution and influence clear.
Strategic leadership
. Experience setting direction across teams and influencing product priorities, with examples of resolving ambiguity and making trade-offs between user needs, commercial goals and technical constraints.
Editorial judgement
. A strong editorial point of view, backed by excellent writing and editing. You can explain why a conversation needs a particular message, sequence or tone, cut what gets in the way and give others specific feedback that improves the work. Your background may be in editorial, content design, linguistics, product design or another discipline; what matters is how you apply that judgement to interactive experiences.
Hands-on AI practice
. Practical fluency with LLMs and code, demonstrated through working AI prototypes and direct investigation of model behaviour. You can distinguish conversational problems from limitations in data, tools or the wider system.
Service design judgement
. The ability to connect individual conversations to the wider service, including user intent, context, available actions and agent workflows. Your decisions account for accessibility, localisation, privacy and situations that need human intervention.
Evaluation and training experience
. Experience developing conversation evaluations and annotating model-training data, with evidence of how qualitative and quantitative findings improved model behaviour and informed product decisions.
Impact beyond your own work
. A track record of improving other teams’ design quality through mentorship, critique and shared tools or practices they’ve adopted.
Why Join Us?
At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving.
We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧
Solve meaningful problems at real scale
Work on a complex, always-on marketplace that impacts millions every day.
🌱
See your impact, fast
Ship, test and improve ideas quickly in a low-hierarchy, high-ownership environment.
🧠
Grow through challenge and ownership
Take on big, ambiguous problems and accelerate your career with strong support.
🌎
A culture built for builders
High standards, collaboration, flexible working and continuous learning.
💰
Share in the success you help create
Competitive salary and equity options, so you’re rewarded for the impact you make.
➡️ Want a deeper look at how we build? Check out our
Tech Blog
.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: Remote - USA
Workplace: Remote
YOUR TURN TO START THE CONVERSATION.
WRITE THE FUTURE AT RASA.
Conversation. It’s the thread between our product and our people. The tool that enables us to forge relationships through compassion and expertise. To find the connection between our differences. It keeps us close together across borders and backgrounds and helps us create our shared vision.
Rasa means tight-knit. We get to the point and have the courage to ask ‘why?’. Because through relentless experimentation, passion, and vision, we’re transforming the way people interact with organizations through AI.
That’s Rasa. That’s our message.
Join us and add yours.
SUMMARY
We’re hiring an Outbound BDR to help us drive pipeline across strategic enterprise accounts. This role is ideal for someone with 1+ years of SaaS BDR/SDR experience who’s ready to level up - partnering with experienced AEs, targeting senior buyers, and learning how enterprise deals are really done.
This isn’t an entry-level role. You’ll thrive here if you’ve prospected into complex orgs and want to be part of a team that’s smart, scrappy, and collaborative, and is interested in cutting-edge AI infrastructure. You’ll sharpen your craft, gain exposure to enterprise sales strategy and executive buyers, and do it all alongside a team that’s known for top-tier coaching, support, and camaraderie. This role reports directly to the Manager of Global Business Development.
Full-time - 100% remote - Location: USA
Rasa does not provide work authorization for USA-based roles.
ABOUT THIS ROLE
We’re a startup, so you’ll have to be comfortable rolling up your sleeves and doing whatever is required to support our mission. As a BDR, you'll make an impact on your team by:
- Representing the Rasa brand and providing an exceptional experience for our prospects.
- Researching accounts, identifying leads, and tenaciously qualifying new opportunities.
- Consistently maintaining a high volume of activity including outbound calls, emails, & social.
- Accurately tracking interactions and pipeline generation information in Salesforce.
- Evangelizing Rasa’s platform, mission, and vision.
- Collaborating with sales, marketing, and demand generation to optimize the sales funnel and build our sales pipeline efficiently.
- Consistently exceeding quota targets.
ABOUT YOU
- Thrive on change while remaining highly organized, optimistic, and coachable.
- Excellent written and interpersonal communication skills.
- Have a bias towards action.
- Understand and utilize AI tools to level up your craft.
- Sincere customer empathy and genuinely care about solving others’ problems.
- Ability to work autonomously and as part of a team in a fast-paced startup environment.
- A positive attitude and an incredible work ethic.
Nice to have:
- 1+ years in a SaaS SDR or BDR role, ideally targeting enterprise buyers.
- Knowledge, experience and/or passion of open source, machine learning, and AI assistants.
- Experience successfully interacting with executives in Fortune 500 companies.
- Experience with prospecting tools like Salesforce and Linkedin.
Please keep in mind that we are describing the background that would best fit the role. Even if you don’t meet all the requirements, yet you are confident that you are up for the task, we absolutely want to get to know you!
MEET YOUR TEAM
This role sits within our Go-to-Market Office organization and Business Development & Operations department. You will join a current team of BDRs and work with your manager, demand generation, and account executives to generate a pipeline of qualified opportunities from target accounts and inbound leads.
WHAT YOU CAN EXPECT FROM US
- Flexible hours and a dedicated remote budget
- A stipend for personal development & 6 paid education days to help you grow within your role
- Unlimited PTO + paid sick leave + paid public holidays
- A MacBook, and other tech to help you do your job
- We have regular remote team events, as well as an annual company-wide offsite
- Health benefits (USA only)
- 401(k) contribution with up to 4% match (USA only)
- Equity options
You can find more information about our benefits per location here: Rasa Perks & Benefits https://rasa.notion.site/Rasa-Benefits-Perks-5bf7e7e5380240bf9aa5bb6ae488aec9
FREQUENTLY ASKED QUESTIONS
You can find answers to FAQs about this role specifically on our BDR - FAQ sheet https://rasa.notion.site/Rasa-BDR-FAQ-s-326b9c0d544a81769cfde87719b8f6ca.
ABOUT US
Rasa is the leader in generative conversational AI, enabling enterprises to build and deliver next-level AI assistants. Merging a state-of-the-art engine with a user-friendly low-code UI, Rasa offers an open and adaptable platform that perfectly aligns with business logic. This innovative approach makes Rasa a reliable and trusted choice for enterprises seeking to enhance customer interactions while reducing costs. Rasa runs in production everywhere from startups to Fortune 500s, and provides the data privacy, security, and scalability needed by enterprises of every size. Rasa is privately held, with funding from Accel, Andreessen Horowitz, and Basis Set Ventures. www.rasa.com http://www.rasa.com
Rasa is an equal-opportunity employer. We are still a small team and are committed to growing in an inclusive manner. We want to augment our team with talented, compassionate people irrespective of race, color, religion, national origin, sex, physical or mental disability, or age.
PLEASE BE MINDFUL OF THE HIRING LOCATION(S) LISTED.
You must be located in and a resident of the location(s) listed for us to proceed with your application.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Location: Dubai, UAE
About the Role
We are seeking a highly accomplished Senior Named Account Executive
to join our Sales team in Dubai. In this advanced role, you will be pivotal in driving significant growth by leading comprehensive sales cycles within a portfolio of assigned enterprise-level clients, and strategically acquiring new logos. The ideal candidate possesses a deep blend of advanced sales acumen and sophisticated technical understanding, enabling them to lead engagements at all levels, from the C-suite to technical leaders (e.g., Head of/VP of Networking or Security).
As a Senior Named Account Executive, you will consistently demonstrate advanced proficiency in all sales activities, ensuring highly accurate forecasting, proactive and strategic pipeline management, and consistently exceeding attainment targets. You will be a subject matter expert, speaking fluently about Cloudflare's products, features, benefits, and use cases across diverse customer segments. This role demands the ability to deeply understand complex customer IT Architectures, match them with relevant Cloudflare Reference Architectures, and orchestrate successful, large-scale platform sales. You will be a key driver of digital transformation for our customers, understanding their broader market trends and how Cloudflare uniquely enables their strategic initiatives.
Regional Focus: Eastern Province, Saudi Arabia
What You'll Do
Strategic Revenue Generation:
Architect and execute advanced territory and account plans to consistently exceed multi-million dollar sales targets and annual quotas, with a strong focus on new business acquisition and expansion within complex enterprise environments.
Expert Pipeline & Forecasting:
Lead proactive and strategic pipeline management efforts, demonstrating a sophisticated understanding of sales cycles and customer buying processes. Deliver highly accurate forecasts, providing clear insights and strategic guidance to sales leadership.
Deep Customer & IT Architecture Understanding:
Develop a profound understanding of customers' IT architectures, including applications and third-party technologies. Architect and align Cloudflare Reference Architectures to customer environments, driving comprehensive platform solutions.
Multi-Engagement Leadership:
Orchestrate and manage multiple complex customer engagements simultaneously across various business units within an organization. Strategically connect disparate needs to strengthen Cloudflare's platform sale, actively involving and influencing technical C-level minus one executives.
Virtual Team Leadership:
Set clear direction and lead a virtual team of in-GEO specialists, Product Managers, Deal Desk, and Legal to collaboratively manage and close complex customer opportunities. Proactively identify and navigate through situations to address colleague and customer needs, escalating as appropriate to drive urgency and efficient delivery.
Digital Transformation Authority:
Act as an authority on digital transformation, understanding key drivers (e.g., new offering development, enhanced customer capabilities) and the broader market trends influencing these decisions. Position Cloudflare as a critical enabler of these transformations.
Compelling Value Creation:
Articulate highly compelling, strategic value propositions for Cloudflare's services, directly linking them to customer business outcomes and strategic objectives. Lead with a strong focus on the "why," communicating the whole picture to both internal and external stakeholders.
Advanced Negotiation & Closure:
Expertly lead and navigate complex contract negotiations, driving win-win scenarios for all parties. Demonstrate advanced closing skills across new business and expansion opportunities.
Trusted Advisor & Coach:
Build long-term, executive-level strategic relationships, ensuring deep customer adoption, retention, and expansion. Consistently provide clear, direct, and constructive feedback to team members, coaching them to improve communication, learn from mistakes, and enhance the quality of work. Share learnings proactively to build trust across the organization.
Organizational Impact & Leadership:
Consistently focus on the long-term needs of the team and the business, understanding how decisions impact other teams and openly sharing these insights. Leverage company-wide learnings to improve department and team execution. Serve as a leader within Cloudflare, making significant contributions while elevating the work of others by bringing diverse perspectives and strategic long-term thinking.
Examples of Desirable Skills, Knowledge, and Experience
8+ years of advanced experience selling complex technology solutions into major and enterprise accounts across Saudi Arabia, particularly Oil & Gas in Eastern Province,
with a significant track record of consistently exceeding targets.
Deep expertise and fluency in Cloud Networking, Security, and Edge Computing technologies
, with an exceptional ability to articulate features, benefits, and use cases across diverse customer segments (e.g., SMBs, enterprise, vertical markets).
Proven ability to deeply understand complex customer IT architectures
and effectively map them to Cloudflare Reference Architectures for successful platform sales.
Demonstrated success leading and influencing virtual cross-functional teams
(e.g., Solution Engineers, Product Managers, Legal) to drive complex deals to closure.
Exceptional strategic communication and presentation skills
, with a focus on articulating the "why" and conveying the whole picture to executive leadership and technical decision-makers (C-level minus one).
Advanced negotiation skills
with a track record of closing large, complex, six-figure and multi-million dollar deals.
Expert-level sales acumen:
unparalleled proficiency in discovery, positioning, competitive selling, negotiation, closing, and expansion strategies within enterprise accounts.
Authority on digital transformation trends
and their impact on enterprise customers, with the ability to position Cloudflare as a key enabler of strategic business outcomes.
Strong coaching and mentorship abilities
, with a passion for helping colleagues grow and improve.
Highly self-motivated, entrepreneurial, and resilient
, thriving in a fast-paced, high-growth environment with a consistent focus on long-term goals.
Proficiency in advanced sales and business intelligence platforms
(e.g., Salesforce, Tableau, G-suite, MSFT suite, MEDDPICC framework application).
Bachelor's degree required
, with a technical background (e.g., engineering, computer science, MIS) highly preferred.
Ability to travel
as required to engage with key customers and internal teams.
Language Skills: English and Arabic
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Remote - India
Founded in 2012, Bugcrowd is the preemptive security platform that unifies exposure discovery and assessment, offensive testing, and intelligence shaped by AI and human insight to help organizations avoid, discover, and validate real-world risk. Bugcrowd helps security teams move faster by identifying the exposures that matter most so they can act first and stay ahead of attackers. By combining the power of humans and AI, teams can preempt attack paths and prevent breaches. Based in San Francisco and New Hampshire, Bugcrowd is supported by General Catalyst, Rally Ventures, Costanoa Ventures, and others. Visit
www.bugcrowd.com
.
Job Summary
At Bugcrowd, we handle application security assessment at an epic scale. As an Application Security Engineer (ASE) you will curate and manage the incoming security vulnerability submissions to some of the world’s biggest companies’ bug bounty programs. Here are just a few of the reasons why we are the best:
A tenure at Bugcrowd often means you have worked on not only one company’s security program but potentially on hundreds.
As an ASE at Bugcrowd you will be exposed to the Internet’s best security researchers and their cutting-edge security testing methodologies. Our ASEs quickly become technically fluent in obscure/complex XSS, SQLi, XXE, IDOR, SSTI, SSRF, and many other vulnerability types. There is no other organization that offers the learning opportunity that Bugcrowd does.
You will be exposed to things outside of your comfort zone. We routinely run security programs for cars, IoT devices, embedded systems, mobile applications, and more!
We have an awesome team and tons of perks. We’ve even been selected as one of “The 10 Coolest Security Startups Of 2016” by crn.com.
Essential Duties & Responsibilities
An ASE is responsible for the ongoing triage and validation services of Bugcrowd managed programs. Under the direction of the Director of Technical Operations, you will take incoming submission data and curate it for validity, accuracy, and severity as well as communicate directly with Bugcrowd’s clients or researchers when additional information is required. ASEs also handle Incident Response – escalating and communicating about the highest severity bugs to clients. ASEs need to have strong knowledge of OWASP Top Ten type vulnerabilities. They also usually require a strong skill set in one scripting/development language, often to assist with the design or development of tooling for improving the triage/validation process. The ASE position is perfect for security professionals looking to take their skills to the next level.
Education, Experience, Skills, & Abilities
Bachelor’s degree or previous security consulting experience
Published and demonstrated passion for security assessment research
High proficiency with Burp Suite (or any other interception proxy) and a working level of experience with other industry standard tools (nmap, sqlmap, anything included in Kali Linux)
Ability to execute on individual projects but still contribute to the team
Ability to complete tasks on time
Strong organization, influencing, and communication skills
Working Conditions
The ideal candidate must be able to complete all physical requirements of the job with or without reasonable accommodation.
Sitting and/or standing - Must be able to remain in a stationary position 50% of the time
Carrying and /or lifting - Must be able to carry / move laptop as needed throughout the work day.
Environment - remote, work-from-home 100% of the time.
ADA Statement
Bugcrowd is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Bugcrowd will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact HR at ada@bugcrowd.com.
Culture
At Bugcrowd, we understand that diversity in the workplace is vital to a company’s success and growth. We strive to make sure that people are included and have a sense of being part of making Bugcrowd not only a great product but a great place to work.
We regularly hear from both customers and researchers that Bugcrowd feels like a family, and we strive to maintain that internally as well.
Our team consists of a broad range of people: musicians, adventure sports junkies, nature lovers, parents, cereal enthusiasts, night owls, cyclists, artists—you get the point.
At Bugcrowd, we are solving security threats and vulnerabilities that are relevant to everyone, therefore we believe solving these problems takes all kinds of backgrounds. We value the perspectives and experiences people from underrepresented backgrounds bring.
Disclaimer
This position has access to highly confidential, sensitive information relating to the technologies of Bugcrowd. It is essential that the applicant possess the requisite integrity to maintain the information in the strictest confidence.
The company is authorized to obtain background checks for employment purposes under state and federal law. Background checks will be conducted for positions that involve access to confidential or proprietary information (including trade secrets).
Background checks may include Social Security verification, prior employment verification, personal and professional references, educational verification, and criminal history. Applicants with conviction histories will not be excluded from consideration to the extent required by
law.
Any personal data you submit in connection with your application will be processed in compliance with Bugcrowd's Privacy Policy, which you may review here:
https://www.bugcrowd.com/privacy
.
Equal Employment Opportunity:
Bugcrowd is EOE, Disability/Age Employer.
Individuals seeking employment at Bugcrowd are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.
Bugcrowd is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Bugcrowd will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact HR at ADA at bugcrowd.com.
Apply at:
https://www.bugcrowd.com/about/careers/
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London, United Kingdom - Deliveroo; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
United States - Remote
УдалённоseniorRemote - USA; Health benefits (USA only); 401(k) contribution with up to 4% match (USA only); You must be located in and a resident of the location(s) listed for us to proceed with your application