Location: Poznań, Poland
Join the global community that enhances and elevates the experience of the most prestigious luxury brands in the world! CXG, a leading customer experience agency servicing premium and luxury brands, is looking for mission-based Customer Experience Evaluators who are existing luxury brand customers.
As a Freelance Luxury Brand Evaluator, you can perform several evaluations per month and provide your valuable feedback via a questionnaire. Your assignments will be as diverse as our luxury clients and industries, ranging from fashion and high-end jewelry to cosmetics, luxury watches, automotives, and more. Your evaluations may involve visiting a store, returning a purchase, buying a product online, or making an appointment with a store.
Please note:
applicants should not have worked for luxury retail brands to ensure the integrity and objectivity of the evaluations.
Your feedback can influence brand strategies and help shape a brand's strategy, making this an opportunity for you to have a meaningful impact on the luxury market.
Responsibilities:
Conduct discreet evaluations of your favorite luxury brands in-store, online, or sometimes both.
Provide objective feedback about your experiences.
Choose assignments that align with your profile and interests.
Complete questionnaires after each evaluation.
Comply with all given project objectives and special requirements from the luxury brand we represent
How to Apply:
To become an evaluator with us, follow these simple steps:
Register on
live.cxg.com
and receive an email with your credentials.
Log into our platform and tell us more about yourself. Once this is done, our team will verify your profile and contact you.
Check the ‘welcome package’ and pass the general certification.
You’re now ready! You are now available for assignments and can browse and apply for any opportunities that interest you.
About CXG:
CXG is a global customer experience agency servicing premium and luxury brands. Our 12 offices around the world are able to service 70 countries. We are a team of 220+ customer experience experts and a network of over 80,000 evaluators worldwide. Learn more about what we do at
www.cxg.com
.
Enjoy the flexibility of working from our mobile application where you can search and apply for missions, take certifications, submit surveys, and much more, all on the go.
Contact us for more information!
Requirements
Must be 21 years or older.
Existing client of premium and luxury brands.
Not contractually engaged with any retail brands, to maintain integrity.
Punctual, organized, detail-oriented, reliable.
Observant, passionate about customer experience.
No prior experience needed, we look for honest feedback from real customers.
Location: Warsaw, Poland
Join the global community that enhances and elevates the experience of the most prestigious luxury brands in the world! CXG, a leading customer experience agency servicing premium and luxury brands, is looking for mission-based Customer Experience Evaluators who are existing luxury brand customers.
As a Freelance Luxury Brand Evaluator, you can perform several evaluations per month and provide your valuable feedback via a questionnaire. Your assignments will be as diverse as our luxury clients and industries, ranging from fashion and high-end jewelry to cosmetics, luxury watches, automotives, and more. Your evaluations may involve visiting a store, returning a purchase, buying a product online, or making an appointment with a store.
Please note:
applicants should not have worked for luxury retail brands to ensure the integrity and objectivity of the evaluations.
Your feedback can influence brand strategies and help shape a brand's strategy, making this an opportunity for you to have a meaningful impact on the luxury market.
Responsibilities:
Conduct discreet evaluations of your favorite luxury brands in-store, online, or sometimes both.
Provide objective feedback about your experiences.
Choose assignments that align with your profile and interests.
Complete questionnaires after each evaluation.
Comply with all given project objectives and special requirements from the luxury brand we represent
How to Apply:
To become an evaluator with us, follow these simple steps:
Register on
live.cxg.com
and receive an email with your credentials.
Log into our platform and tell us more about yourself. Once this is done, our team will verify your profile and contact you.
Check the ‘welcome package’ and pass the general certification.
You’re now ready! You are now available for assignments and can browse and apply for any opportunities that interest you.
About CXG:
CXG is a global customer experience agency servicing premium and luxury brands. Our 12 offices around the world are able to service 70 countries. We are a team of 220+ customer experience experts and a network of over 80,000 evaluators worldwide. Learn more about what we do at
www.cxg.com
.
Enjoy the flexibility of working from our mobile application where you can search and apply for missions, take certifications, submit surveys, and much more, all on the go.
Contact us for more information!
Requirements
Must be 21 years or older.
Existing client of premium and luxury brands.
Not contractually engaged with any retail brands, to maintain integrity.
Punctual, organized, detail-oriented, reliable.
Observant, passionate about customer experience.
No prior experience needed, we look for honest feedback from real customers.
Location: Katowice, Poland; Kraków, Poland; Wrocław, Poland
Join the global community that enhances and elevates the experience of the most prestigious luxury brands in the world! CXG, a leading customer experience agency servicing premium and luxury brands, is looking for mission-based Customer Experience Evaluators who are existing luxury brand customers.
As a Freelance Luxury Brand Evaluator, you can perform several evaluations per month and provide your valuable feedback via a questionnaire. Your assignments will be as diverse as our luxury clients and industries, ranging from fashion and high-end jewelry to cosmetics, luxury watches, automotives, and more. Your evaluations may involve visiting a store, returning a purchase, buying a product online, or making an appointment with a store.
Please note:
applicants should not have worked for luxury retail brands to ensure the integrity and objectivity of the evaluations.
Your feedback can influence brand strategies and help shape a brand's strategy, making this an opportunity for you to have a meaningful impact on the luxury market.
Responsibilities:
Conduct discreet evaluations of your favorite luxury brands in-store, online, or sometimes both.
Provide objective feedback about your experiences.
Choose assignments that align with your profile and interests.
Complete questionnaires after each evaluation.
Comply with all given project objectives and special requirements from the luxury brand we represent
How to Apply:
To become an evaluator with us, follow these simple steps:
Register on
live.cxg.com
and receive an email with your credentials.
Log into our platform and tell us more about yourself. Once this is done, our team will verify your profile and contact you.
Check the ‘welcome package’ and pass the general certification.
You’re now ready! You are now available for assignments and can browse and apply for any opportunities that interest you.
About CXG:
CXG is a global customer experience agency servicing premium and luxury brands. Our 12 offices around the world are able to service 70 countries. We are a team of 220+ customer experience experts and a network of over 80,000 evaluators worldwide. Learn more about what we do at
www.cxg.com
.
Enjoy the flexibility of working from our mobile application where you can search and apply for missions, take certifications, submit surveys, and much more, all on the go.
Contact us for more information!
Requirements
Must be 21 years or older.
Existing client of premium and luxury brands.
Not contractually engaged with any retail brands, to maintain integrity.
Punctual, organized, detail-oriented, reliable.
Observant, passionate about customer experience.
No prior experience needed, we look for honest feedback from real customers.
Location: Gdańsk, Poland; Szczecin, Poland
Join the global community that enhances and elevates the experience of the most prestigious luxury brands in the world! CXG, a leading customer experience agency servicing premium and luxury brands, is looking for mission-based Customer Experience Evaluators who are existing luxury brand customers.
As a Freelance Luxury Brand Evaluator, you can perform several evaluations per month and provide your valuable feedback via a questionnaire. Your assignments will be as diverse as our luxury clients and industries, ranging from fashion and high-end jewelry to cosmetics, luxury watches, automotives, and more. Your evaluations may involve visiting a store, returning a purchase, buying a product online, or making an appointment with a store.
Please note:
applicants should not have worked for luxury retail brands to ensure the integrity and objectivity of the evaluations.
Your feedback can influence brand strategies and help shape a brand's strategy, making this an opportunity for you to have a meaningful impact on the luxury market.
Responsibilities:
Conduct discreet evaluations of your favorite luxury brands in-store, online, or sometimes both.
Provide objective feedback about your experiences.
Choose assignments that align with your profile and interests.
Complete questionnaires after each evaluation.
Comply with all given project objectives and special requirements from the luxury brand we represent
How to Apply:
To become an evaluator with us, follow these simple steps:
Register on
live.cxg.com
and receive an email with your credentials.
Log into our platform and tell us more about yourself. Once this is done, our team will verify your profile and contact you.
Check the ‘welcome package’ and pass the general certification.
You’re now ready! You are now available for assignments and can browse and apply for any opportunities that interest you.
About CXG:
CXG is a global customer experience agency servicing premium and luxury brands. Our 12 offices around the world are able to service 70 countries. We are a team of 220+ customer experience experts and a network of over 80,000 evaluators worldwide. Learn more about what we do at
www.cxg.com
.
Enjoy the flexibility of working from our mobile application where you can search and apply for missions, take certifications, submit surveys, and much more, all on the go.
Contact us for more information!
Requirements
Must be 21 years or older.
Existing client of premium and luxury brands.
Not contractually engaged with any retail brands, to maintain integrity.
Punctual, organized, detail-oriented, reliable.
Observant, passionate about customer experience.
No prior experience needed, we look for honest feedback from real customers.
Location: Antalya, Turkey; Marmaris, Turkey
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
Choose your assignments - align your missions with your personal preferences and profile.
Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
Observe carefully - check the ambiance, service quality, and overall customer experience.
Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
Collaborate with iconic brands across industries.
Flexible assignments tailored to your interests.
Compensation for your time and input, with the potential for reimbursement on purchases.
A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
Register: sign up at live.cxg.com and confirm your email.
Complete your profile: fill out your details to 100% and get verified.
Get certified: pass the General Certification to access missions.
Apply for missions: explore assignments with brands that excite you.
Start evaluating: begin making a difference in the luxury market.
Compensation:
Non-Purchase Evaluations: Earn a fee based on mission complexity.
Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years of age or older.
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: Istanbul, Turkey
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
Choose your assignments - align your missions with your personal preferences and profile.
Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
Observe carefully - check the ambiance, service quality, and overall customer experience.
Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
Collaborate with iconic brands across industries.
Flexible assignments tailored to your interests.
Compensation for your time and input, with the potential for reimbursement on purchases.
A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
Register: sign up at live.cxg.com and confirm your email.
Complete your profile: fill out your details to 100% and get verified.
Get certified: pass the General Certification to access missions.
Apply for missions: explore assignments with brands that excite you.
Start evaluating: begin making a difference in the luxury market.
Compensation:
Non-Purchase Evaluations: Earn a fee based on mission complexity.
Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years of age or older.
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: Odense, Denmark
Join the global community that enhances and elevates the experience of the most prestigious luxury brands in the world! CXG, a leading customer experience agency servicing premium and luxury brands, is looking for mission-based Customer Experience Evaluators who are existing luxury brand customers.
As a Freelance Luxury Brand Evaluator, you can perform several evaluations per month and provide your valuable feedback via a questionnaire. Your assignments will be as diverse as our luxury clients and industries, ranging from fashion and high-end jewelry to cosmetics, luxury watches, automotives, and more. Your evaluations may involve visiting a store, returning a purchase, buying a product online, or making an appointment with a store.
Please note:
applicants should not have worked for luxury retail brands to ensure the integrity and objectivity of the evaluations.
Your feedback can influence brand strategies and help shape a brand's strategy, making this an opportunity for you to have a meaningful impact on the luxury market.
Responsibilities:
Conduct discreet evaluations of your favorite luxury brands in-store, online, or sometimes both.
Provide objective feedback about your experiences.
Choose assignments that align with your profile and interests.
Complete questionnaires after each evaluation.
Comply with all given project objectives and special requirements from the luxury brand we represent
How to Apply:
To become an evaluator with us, follow these simple steps:
Register on
live.cxg.com
and receive an email with your credentials.
Log into our platform and tell us more about yourself. Once this is done, our team will verify your profile and contact you.
Check the ‘welcome package’ and pass the general certification.
You’re now ready! You are now available for assignments and can browse and apply for any opportunities that interest you.
About CXG:
CXG is a global customer experience agency servicing premium and luxury brands. Our 12 offices around the world are able to service 70 countries. We are a team of 220+ customer experience experts and a network of over 80,000 evaluators worldwide. Learn more about what we do at
www.cxg.com
.
Enjoy the flexibility of working from our mobile application where you can search and apply for missions, take certifications, submit surveys, and much more, all on the go.
Contact us for more information!
Requirements
Must be 21 years or older.
Existing client of premium and luxury brands.
Not contractually engaged with any retail brands, to maintain integrity.
Punctual, organized, detail-oriented, reliable.
Observant, passionate about customer experience.
No prior experience needed, we look for honest feedback from real customers.
Location: Copenhagen, Denmark
Join the global community that enhances and elevates the experience of the most prestigious luxury brands in the world! CXG, a leading customer experience agency servicing premium and luxury brands, is looking for mission-based Customer Experience Evaluators who are existing luxury brand customers.
As a Freelance Luxury Brand Evaluator, you can perform several evaluations per month and provide your valuable feedback via a questionnaire. Your assignments will be as diverse as our luxury clients and industries, ranging from fashion and high-end jewelry to cosmetics, luxury watches, automotives, and more. Your evaluations may involve visiting a store, returning a purchase, buying a product online, or making an appointment with a store.
Please note:
applicants should not have worked for luxury retail brands to ensure the integrity and objectivity of the evaluations.
Your feedback can influence brand strategies and help shape a brand's strategy, making this an opportunity for you to have a meaningful impact on the luxury market.
Responsibilities:
Conduct discreet evaluations of your favorite luxury brands in-store, online, or sometimes both.
Provide objective feedback about your experiences.
Choose assignments that align with your profile and interests.
Complete questionnaires after each evaluation.
Comply with all given project objectives and special requirements from the luxury brand we represent
How to Apply:
To become an evaluator with us, follow these simple steps:
Register on
live.cxg.com
and receive an email with your credentials.
Log into our platform and tell us more about yourself. Once this is done, our team will verify your profile and contact you.
Check the ‘welcome package’ and pass the general certification.
You’re now ready! You are now available for assignments and can browse and apply for any opportunities that interest you.
About CXG:
CXG is a global customer experience agency servicing premium and luxury brands. Our 12 offices around the world are able to service 70 countries. We are a team of 220+ customer experience experts and a network of over 80,000 evaluators worldwide. Learn more about what we do at
www.cxg.com
.
Enjoy the flexibility of working from our mobile application where you can search and apply for missions, take certifications, submit surveys, and much more, all on the go.
Contact us for more information!
Requirements
Must be 21 years or older.
Existing client of premium and luxury brands.
Not contractually engaged with any retail brands, to maintain integrity.
Punctual, organized, detail-oriented, reliable.
Observant, passionate about customer experience.
No prior experience needed, we look for honest feedback from real customers.
Location: Łódź, Poland
Join the global community that enhances and elevates the experience of the most prestigious luxury brands in the world! CXG, a leading customer experience agency servicing premium and luxury brands, is looking for mission-based Customer Experience Evaluators who are existing luxury brand customers.
As a Freelance Luxury Brand Evaluator, you can perform several evaluations per month and provide your valuable feedback via a questionnaire. Your assignments will be as diverse as our luxury clients and industries, ranging from fashion and high-end jewelry to cosmetics, luxury watches, automotives, and more. Your evaluations may involve visiting a store, returning a purchase, buying a product online, or making an appointment with a store.
Please note:
applicants should not have worked for luxury retail brands to ensure the integrity and objectivity of the evaluations.
Your feedback can influence brand strategies and help shape a brand's strategy, making this an opportunity for you to have a meaningful impact on the luxury market.
Responsibilities:
Conduct discreet evaluations of your favorite luxury brands in-store, online, or sometimes both.
Provide objective feedback about your experiences.
Choose assignments that align with your profile and interests.
Complete questionnaires after each evaluation.
Comply with all given project objectives and special requirements from the luxury brand we represent
How to Apply:
To become an evaluator with us, follow these simple steps:
Register on
live.cxg.com
and receive an email with your credentials.
Log into our platform and tell us more about yourself. Once this is done, our team will verify your profile and contact you.
Check the ‘welcome package’ and pass the general certification.
You’re now ready! You are now available for assignments and can browse and apply for any opportunities that interest you.
About CXG:
CXG is a global customer experience agency servicing premium and luxury brands. Our 12 offices around the world are able to service 70 countries. We are a team of 220+ customer experience experts and a network of over 80,000 evaluators worldwide. Learn more about what we do at
www.cxg.com
.
Enjoy the flexibility of working from our mobile application where you can search and apply for missions, take certifications, submit surveys, and much more, all on the go.
Contact us for more information!
Requirements
Must be 21 years or older.
Existing client of premium and luxury brands.
Not contractually engaged with any retail brands, to maintain integrity.
Punctual, organized, detail-oriented, reliable.
Observant, passionate about customer experience.
No prior experience needed, we look for honest feedback from real customers.
Location: Hoa Binh, Vietnam; Hac Thanh, Vietnam; Vinh Phuc, Vietnam; Phuc Yen, Vietnam; Yen Bai, Vietnam
Turn your eye for detail into a
freelance opportunity!
We are looking for Freelance Merchandising Auditors to evaluate store conditions and device functionality for a world-renowned tech brand.
About the Role:
As a Merchandising Auditor, you will visit retail stores to assess their environment, ensuring that devices are properly displayed, fully functional, and aligned with brand standards. Your insights will contribute to maintaining a premium retail experience.
Key Responsibilities:
Conduct in-store evaluations, assessing cleanliness, product presentation, and device functionality.
Complete an online questionnaire with detailed insights and feedback.
Capture high-quality photos to support your assessments.
Each audit takes approximately 45-60 minutes per store.
What We Offer:
Flexible Work – Choose when and where you work.
Recurring Projects – Audits occur 2 times a year, providing ongoing freelance opportunities.
Impactful Experience – Play a key role in shaping customer experiences for a global tech leader.
Referral Bonus – Earn rewards for every successful candidate you refer!
About CXG:
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and nearly two decades of CX expertise, we are dedicated to redefining customer experiences for luxury brands.
Join us and enjoy the freedom of working on the go with our mobile platform, CXG Live—where you can seamlessly manage missions, certifications, and feedback.
Apply today and turn your eye for detail into an exciting
freelance opportunity!
Requirements
Must be 23 years of age or older
Highly organized, prompt, and detail-oriented.
Proficient in using technology and digital tools effectively.
Owns a smartphone capable of capturing clear, high-quality photos.
Experience with iOS devices is strongly preferred.
English language skills are a plus.
Benefits
This is a
freelance
, project-based position
Project-based compensation
Flexible working hours
Hoa Binh, Vietnam; Hac Thanh, Vietnam; Vinh Phuc, Vietnam; Phuc Yen, Vietnam; Yen Bai, Vietnam
Location: Thôn My Điền 1, Vietnam; Dong Kinh, Vietnam; Phan Dinh Phung, Vietnam; Bai Chay, Vietnam; To Hieu, Vietnam
Turn your eye for detail into a
freelance opportunity!
We are looking for Freelance Merchandising Auditors to evaluate store conditions and device functionality for a world-renowned tech brand.
About the Role:
As a Merchandising Auditor, you will visit retail stores to assess their environment, ensuring that devices are properly displayed, fully functional, and aligned with brand standards. Your insights will contribute to maintaining a premium retail experience.
Key Responsibilities:
Conduct in-store evaluations, assessing cleanliness, product presentation, and device functionality.
Complete an online questionnaire with detailed insights and feedback.
Capture high-quality photos to support your assessments.
Each audit takes approximately 45-60 minutes per store.
What We Offer:
Flexible Work – Choose when and where you work.
Recurring Projects – Audits occur 2 times a year, providing ongoing freelance opportunities.
Impactful Experience – Play a key role in shaping customer experiences for a global tech leader.
Referral Bonus – Earn rewards for every successful candidate you refer!
About CXG:
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and nearly two decades of CX expertise, we are dedicated to redefining customer experiences for luxury brands.
Join us and enjoy the freedom of working on the go with our mobile platform, CXG Live—where you can seamlessly manage missions, certifications, and feedback.
Apply today and turn your eye for detail into an exciting
freelance opportunity!
Requirements
Must be 23 years of age or older
Highly organized, prompt, and detail-oriented.
Proficient in using technology and digital tools effectively.
Owns a smartphone capable of capturing clear, high-quality photos.
Experience with iOS devices is strongly preferred.
English language skills are a plus.
Benefits
This is a
freelance
, project-based position
Project-based compensation
Flexible working hours
Thôn My Điền 1, Vietnam; Dong Kinh, Vietnam; Phan Dinh Phung, Vietnam; Bai Chay, Vietnam; To Hieu, Vietnam
Location: Montreal
DRW
is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk.
Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets.
We operate with respect, curiosity and open minds. The people who thrive here share our belief that it’s not just what we do that matters–it's how we do it.
DRW
is a place of high expectations, integrity, innovation and a willingness to challenge consensus.
Our team works on a variety of high-impact machine learning projects, and we are looking for a
Machine Learning Specialist
to join us. In this role you will build critical systems for our machine learning models and have the chance to make great impact to our business. As a member of our team, you will be surrounded by cutting-edge technology and experienced machine learning, data and software professionals providing you with the best possible environment to succeed. You will always have interesting new projects to apply your skillset while also becoming an expert on certain areas.
Responsibilities:
Design and implement scalable and performant systems to serve machine learning models
Optimize training and inference performance of deep learning models
Create and maintain feature pipelines, feature stores, model stores
Monitor production models and setup retraining infrastructure to improve performance
Optimize models for deployment on different hardware configurations
Build frameworks to promote scalable and reproducible research
Drive projects and lead new initiatives
Facilitate discussions on code implementation, testing, software architecture best practices
Actively engage with others on the team to resolve challenging design and coding issues
Collaborate with stakeholders from different departments
Qualifications:
A bachelor’s or a master’s degree in computer science, software engineering or equivalent
5+ years of experience building software for machine learning systems
Strong understanding of machine learning and deep learning concepts
Excellent programming and scripting skills
Experience with building, validating, deploying, monitoring, and updating production models
Experience with infrastructure and tooling for MLOps
Strong problem-solving and analytical skills
Excellent communication and collaboration skills
Experience with machine learning frameworks such as TensorFlow, PyTorch, TensorRT, ONNX
Experience with GPU programming using CUDA, OpenCL or similar libraries
Experience optimizing inference performance (quantization, profiling, kernel/runtime tuning, serving engines)
Experience with one or more of the following is an asset: distributed systems, multi-threaded programming, hardware/software interaction
For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at
https://drw.com/privacy-notice
.
California residents, please review the California Privacy Notice for information about certain legal rights at
https://drw.com/california-privacy-notice
.
[#LI-KS1]
Location: Hybrid - San Francisco
About Vercel:
Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience.
Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide.
About the role:
We are hiring a Strategic Finance Manager, Product (EPD) to partner with Engineering and Product to drive unit economics, infrastructure efficiency, and margin expansion across Vercel’s consumption-based platform.
This role spans cloud infrastructure & token spend, as well as emerging AI workloads (inference, gateways, and compute-intensive services). You will define how we measure and optimize the cost and profitability of every request, workload, and AI interaction on the platform. This is a hybrid role based in San Francisco, with in-office days on Monday, Tuesday, and Friday.
What you'll do:
Infrastructure & AI COGS Ownership
Own financial visibility into compute, bandwidth, storage, and AI-related costs (e.g., inference, GPU/accelerated workloads)
Translate product and infrastructure usage (requests, execution time, tokens, etc.) into clear cost drivers
Partner with EPD to drive cost-efficient architecture and scaling decisions
Cost Visibility & Accountability
Build self-service cost tooling for Product and Engineering (cost per request, per workload, per AI query)
Enable teams to own and optimize their infrastructure footprint
Standardize cost attribution across products and multi-tenant systems
Efficiency & Margin Expansion
Lead infrastructure and AI efficiency initiatives (compute optimization, caching, vendor strategy)
Define north star metrics (e.g., cost per request, cost per AI call, cost per GB)
Embed cost efficiency into roadmaps and product decisions
Cost Allocation & Financial Rigor
Develop scalable cost allocation frameworks across products, customers, and workloads
Improve gross margin visibility, including AI product margins
Support auditability and IPO readiness
Cross-Cutting Workstreams
Unit Economics
Define product-level unit economics across Vercel’s product suite
Connect usage (requests, compute, tokens, etc.) to revenue and COGS
COGS / Gross Margin Forecasting
Build driver-based models linking usage, revenue, and infrastructure costs
Forecast COGS across core platform and AI products for both PLG & SLG segments
Model margin impact of scale and efficiency improvements
Pricing & Packaging
Partner on usage-based and AI pricing models
Evaluate tradeoffs between growth, adoption, and margin
Ensure pricing is reflected in forecasts and unit economics
What you need:
5-8+ years in Strategic Finance, FP&A, IB, or Consulting
Experience with consumption-based or cloud infrastructure businesses
Strong modeling skills; experience with driver-based forecasting
Ability to partner with technical teams and translate usage → financial insight
SQL / data tooling experience strongly preferred
Compensation & Benefits:
Competitive compensation package, including equity.
Inclusive Healthcare Package.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Flexible Time Off.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.
The San Francisco, CA base pay range for this role is $180,000-$220,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process.
Disclosures:
Privacy:
Please review our
Job Applicant Privacy Policy
for more information on how we handle your data.
Equal Opportunity:
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
Location: New York
Who We Are:
Galaxy Digital Inc. (Nasdaq: GLXY) is a global leader in digital assets and data center infrastructure, growing the economy that runs on code. Galaxy delivers the onchain infrastructure that connects institutions to digital assets, including trading, advisory, asset management, staking, self-custody, and tokenization. Galaxy also develops and operates data center infrastructure to power AI and HPC workloads. Anchored by its Helios campus in Texas, Galaxy is building a multi-gigawatt pipeline of more than 5.7 GW of potential capacity, positioning it among the largest and fastest-growing data center developers in North America.
The Company is headquartered in New York City, with offices across North America, Europe, the Middle East, and Asia.
Additional information about Galaxy's businesses and products is available on
www.galaxy.com
.
What We Value:
We are a diverse team of free thinkers, and fast movers united to help investors and creators energize the global economy. We are looking for individuals who thrive in a culture of builders and overachievers and embrace high performance, transparent feedback, and a mission-first approach. Our culture shapes our way of working and gets us where we want to be.
Seek Excellence.
Be Selective To Be Effective.
Be Highly Aligned, Loosely Coupled.
Disagree Transparently.
Encourage Independent Decision-Making.
Build Dream Teams.
Who You Are:
Galaxy’s Digital Infrastructure Services (DIS) is the institutional backbone of our blockchain ambitions – spanning staking, validators, custody, DeFi, and tokenization – serving tier-1 banks, asset managers, and financial infrastructure providers. As Business Partner – Execution & Delivery, you will sit at the center of DIS as a high-agency execution and strategy partner to senior leadership. You will drive the organization’s highest-value work to completion: supporting internal transformation initiatives, owning delivery across complex cross-functional programs, building the client-facing materials that represent DIS externally, and showing up in institutional client rooms when it matters. This role requires someone equally at home in an org design conversation with DIS leadership and in a technical workshop with a tier-1 bank.
What You’ll Do:
Serve as a direct execution partner to DIS leadership on internal transformation initiatives – org design, operating model changes, team structure, and cross-functional alignment
Develop materials that support leadership decision-making: frameworks, options analyses, org charts, decision memos, and structured recommendations
Track and synthesize the full picture of what’s happening across DIS – internal initiatives, external engagements, open gaps – so leadership is always informed
Help the organization stay ahead of capacity and staffing needs: understand what’s coming, what it requires, and where we need to hire, realign, or augment
Own delivery coordination for the most complex, cross-functional DIS initiatives – platform integration, institutional client programs, and strategic product buildouts
Translate strategic intent into structured delivery plans with clear owners, milestones, and accountability – and hold teams to them
Act as the connective tissue between engineering, product, distribution, and external stakeholders – ensuring no handoff falls through
Stay deeply familiar with the active deal landscape – understanding where each engagement stands, what’s required to close or deliver, and where we have product, resource, or capability gaps
Build and maintain high-quality client-facing materials: pitch decks, capability presentations, proposal documents, and engagement readouts
Represent DIS in institutional client engagements as appropriate – including workshops, technical sessions, and implementation reviews with tier-1 banks, asset managers, and infrastructure providers
Proactively identify blockers, scope drift, staffing gaps, and resource conflicts – and bring them to the right people before they compound
Contribute to the ongoing evolution of DIS’s operating model – delivery cadences, cross-team rituals, and program tooling – and identify patterns across projects to build repeatable processes
Embrace and champion the thoughtful adoption of AI to improve team performance and business outcomes.
Leverage AI tools (e.g., generative AI, automation platforms, data copilots) to improve productivity, decision-making, and output quality in your day-to-day work.
What We’re Looking For:
8+ years in a strategy, business partner, operations, or execution-focused role – ideally within a fast-moving technology or financial services organization
Proven ability to support senior leadership on internal transformation: org design, operating model changes, team alignment, and cross-functional prioritization
Strong commercial instincts – able to understand a deal landscape, identify capability and staffing gaps, and connect the dots between pipeline and organizational capacity
Exceptional written communication and materials production – pitch decks, executive briefings, capability documents, and client-facing presentations that reflect well on leadership
Highly structured thinker with a bias for action – creates order in ambiguity rather than waiting for it
Comfortable operating across functions and org levels simultaneously – org design in the morning, a client session in the afternoon, an engineering status review by end of day
Low ego, high accountability – you own your work and say what you see
Bonus Points:
Experience in digital assets, blockchain infrastructure, or institutional financial services
Familiarity with custody, staking, DeFi, or tokenization products
Prior experience supporting or working alongside tier-1 financial institutions (banks, asset managers, custodians)
Background in post-acquisition integration, platform transformation, or org redesign
What We Offer:
Competitive base salary and discretionary bonus
Hybrid/Flexible Working Arrangements
Flexible Time Off (paid)
3% 401(k) company contribution
Company-paid health and protective benefits for employees, partners, and other dependents
Generous paid Parental Leave
Competitive family planning benefits for US employees
Opportunities to learn about the Crypto industry
Smart, entrepreneurial, and fun colleagues
Free daily snacks and weekly breakfasts/lunches
Employee Resource Groups
Free coaching and counseling sessions through Headspace
Apply now and join us as we grow the economy that runs on code.
The base salary ranges included below will be commensurate with candidate experience, expertise and local market. Final offer amounts are determined by multiple factors, including candidate experience and expertise. At Galaxy, we maintain a total compensation philosophy which consists of a competitive base salary, annual bonus, and equity incentives.
Base Salary Range
$200,000
—
$225,000 USD
Galaxy respects diversity and seeks to provide equal employment opportunities to all employees and job applicants for employment without regard to actual or perceived age, race, color, creed, religion, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital or partnership or caregiver status, ancestry, national origin, citizenship status, disability, military or veteran status, protected medical condition as defined by applicable state or local law, genetic information or predisposing genetic characteristic, or other characteristic protected by applicable federal, state, or local laws and ordinances.
We will endeavor to make a reasonable accommodation to the known limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete the application process or to participate in an interview, please contact
careers@galaxy.com.
Location: New York, NY or Chicago, IL
About Us:
CCC Intelligent Solutions Inc. (CCC) is a leading cloud platform for the
multi-trillion-dollar
insurance economy
,
creating intelligent experiences for insurers, repairers, automakers, part suppliers, and more. At CCC, we’re making life just work by empowering more than 35,000 businesses with industry-leading technology to get drivers back on the road and to health quickly and
seamlessly. We’re
pushing boundaries with innovative AI solutions that simplify and enhance the claims and repair
journey. Through
purposeful innovation and the strength of its connections, CCC technologies empower the people and industry relied upon to keep lives moving forward when it matters most. Learn more about CCC at
www.cccis.com
.
The Opportunity:
We are seeking a Principal level Agentic Solutions Consultant to help customers evaluate, design, and adopt EvolutionIQ’s next generation agentic solutions. This role will sit at the intersection of Sales, Product, and Engineering. As EvolutionIQ expands into more complex agentic workflows across Disability and P&C, customers will need more than a standard product sale. They will need a partner who can understand their current operations, systems, workflows, data readiness, governance requirements, and integration constraints; translate that complexity into a clear implementation approach; and build the business case for change.
You will work closely with Product, Sales, Engineering and leadership to support the pre-sale design process for highly customized enterprise opportunities. This includes helping customers understand how EvolutionIQ’s solutions will integrate with their claims systems, policies, eligibility feeds, data flows, and workflows, and shaping the transformation narrative that allows executive sponsors to secure buy-in internally. You will also help customers distinguish between configurable product capabilities, integration needs, and areas that may require deeper product or implementation planning.
This is a highly consultative, commercially oriented role for someone who can move fluidly between technical details, business case development, solution architecture, and executive storytelling. The ideal person can serve as a trusted advisor to both business and technical stakeholders, helping customers understand the operational, technical, financial, and change management implications of adopting agentic solutions.
About You:
5-10+ years of experience in solutions consulting, implementation consulting, solutions engineering, solution architecture, or a similar client-facing role in enterprise software, preferably in insurance
Experience working on complex systems integration or transformation projects for large enterprise customers
Ability to understand business processes, map system dependencies, and translate operational complexity into actionable implementation plans
Experience designing solution architectures for complex enterprise customers, including integrations, data flows, workflow dependencies, implementation risks, and operational controls
Ability to distinguish between configurable product capabilities, integration needs, product gaps, and true custom requirements
Strong commercial instincts and comfort supporting pre-sale conversations alongside sales and product leaders
Strong written and verbal communication skills, including the ability to create polished customer-facing decks, plans, business cases, workflow maps, and executive-ready materials
Experience operating across both technical and business stakeholders
Comfort discussing AI adoption topics such as governance, risk, compliance, auditability, data readiness, and responsible operational controls
Comfortable in ambiguity and excited to help define a new function in a fast-moving environment
Experience from firms such as Guidewire, Duck Creek, Capgemini, UiPath, ServiceNow, Palantir, or similar systems integration / insurance technology / enterprise AI environments is a strong plus
In This Role You Will:
Partner with Sales, Product, and leadership to support pre-sale solution design for agentic products
Assess customer operations, workflows, systems, and integration requirements to shape tailored implementation approaches
Own current-state and target-state solution mapping for complex customer opportunities, including systems, data flows, workflow changes, integration points, implementation risks, and success criteria
Assess customer data readiness, source systems, eligibility feeds, workflow triggers, reporting needs, and operational dependencies required to support successful agentic deployments
Build customer-specific business cases, implementation plans, and executive-ready materials that help customers evaluate and buy complex solutions
Create detailed documentation and presentation materials that articulate integration points, workflow changes, expected business impact, and implementation considerations
Create reusable solution design artifacts, workflow maps, reference architectures, ROI templates, customer assessment frameworks, and implementation playbooks that help EvolutionIQ scale the agentic sales motion
Translate customer discovery into clear internal recommendations for Product, Implementation, Engineering, and Go-to-Market teams
Partner with Product and Engineering to identify recurring customer needs, product gaps, integration blockers, and scalable patterns for future agentic deployments
Help define how EIQ positions and sells highly customized agentic solutions across different customers and lines of business
Collaborate with internal stakeholders to develop repeatable frameworks for customer assessments, ROI development, implementation planning, and executive alignment
Support both technical and commercial conversations with customers, from operational discovery through executive alignment
Help customers evaluate agentic solutions through the lens of governance, risk, compliance, auditability, operational controls, and responsible AI adoption
Ensure strong handoff from pre-sale discovery to implementation by documenting assumptions, technical requirements, customer goals, risks, integration needs, and success criteria
Help customers think through operating model changes, user adoption, training needs, governance processes, and success metrics required to move from pilot to scaled deployment
Your Impact:
Customers will have a clearer path to evaluating and adopting EvolutionIQ’s agentic solutions
Sales cycles for complex opportunities will be strengthened by deeper operational discovery, better implementation planning, and stronger executive alignment
EvolutionIQ will be better equipped to translate product vision into customer-specific transformation plans
Product and Sales teams will have a dedicated partner who can bridge technical architecture, business operations, and customer buying processes
Implementation teams will receive clearer documentation, assumptions, integration requirements, and success criteria before customer work moves from pre-sale into delivery
Product and Engineering will gain a stronger feedback loop on customer needs, product gaps, integration blockers, and repeatable solution patterns
The company will develop a more repeatable motion for selling complex, integration-heavy agentic products
Work-life, Culture & Perks:
Compensation:
The base salary range is
$250,000,
with flexibility depending on a candidate’s background and experience. An annual bonus plan and company equity plan (RSUs) are also included in our compensation package.
Well-Being:
Medical, dental, vision, short & long-term disability, life insurance and AD&D, and 401k matching. Additional family, wellness, and pet benefits.
Home & Family:
Paid time off and sick leave, 100% paid parental leave (16 weeks for primary caregivers and 12 weeks for secondary caregivers). We offer a flexible schedule for new parents returning to work.
Office Life:
Catered lunches, happy hours, pet-friendly spaces, and monthly technology stipend.
Growth & Training:
$1,000/year for each employee for professional development, as well opportunities for tuition reimbursement.
Sponsorship:
We are open to sponsoring candidates currently in the U.S. who need to transfer their active visa. Please check with our Recruiting team if your visa is applicable for transfer.
CCC appreciates your interest in our company as a place of employment. EvolutionIQ is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Location: San Francisco, CA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
The Safeguards team is responsible for ensuring our models and products are developed and deployed safely. We're looking for an Engineering Manager to lead our Review Tooling team, which builds the systems that humans — and increasingly Claude — use to investigate potential harms and take enforcement actions across Anthropic's first-party products and third-party cloud platforms.
This is a foundational role: you'll own the tools our safety investigators rely on to understand what's happening on our platforms and act on it, as well as the platform underneath those tools. That platform includes analytics capabilities, privacy-preserving primitives that keep review workflows compatible with our data retention commitments, and a sandbox environment where new review interfaces and workflows can be built and iterated quickly. As model capabilities and usage grow, you'll also drive how we scale review through automation — building systems where Claude meaningfully extends what human reviewers can do, while keeping people in the loop where their judgment matters most.
You'll partner closely with policy, operations, data science, and legal teams to ensure our enforcement systems are effective, accurate, and trustworthy.
Key responsibilities
Lead, grow, and develop a team of engineers building investigation, review, and enforcement tooling for both first-party and third-party platform surfaces
Define the vision and roadmap for our review tooling platform, including analytics, privacy-compatible data access primitives, and a sandbox for rapidly developing new review interfaces
Drive the team's strategy for scaling review through automation, including enabling reviewers to use Claude effectively and building toward Claude-assisted and Claude-driven review workflows
Partner with policy, operations, legal, privacy, and data science stakeholders to translate enforcement and investigation needs into reliable, well-designed systems
Ensure review tooling evolves alongside new privacy primitives and data retention commitments, so reviewers can do their work without compromising user trust
Create clarity for the team and stakeholders in an ambiguous and evolving environment
Take an inclusive, equitable approach to hiring and coaching top technical talent, and maintain a high-performing team
Contribute to engineering-wide initiatives as a member of Anthropic's engineering management community
Minimum qualifications
Experience managing software engineering teams, including hiring, coaching, and developing engineers
A technical background in full-stack or platform engineering, with the ability to engage deeply in architecture and design discussions
Experience shipping internal tools or platforms with demanding operational users, and a track record of improving their workflows measurably
Experience working cross-functionally with non-engineering partners such as operations, policy, or legal teams
Excellent communication skills, including the ability to explain technical tradeoffs to non-technical stakeholders
Care about the societal impacts of AI and want your work to make powerful systems safer
Preferred qualifications
4+ years of management experience, 10+ years of industry software engineering experience
Experience building trust and safety, integrity, fraud, or abuse-prevention tooling, or other systems supporting human review at scale
Experience designing systems under strict privacy, compliance, or data governance constraints, such as zero data retention environments
Experience integrating LLMs or agentic systems into operational workflows, or building human-in-the-loop automation
Experience building developer platforms or extensible tooling frameworks that other teams build on top of
Experience supporting enforcement or moderation systems across multiple product surfaces, including enterprise or cloud platform contexts
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$405,000
—
$485,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: New York, NY
Who We Are:
Galaxy Digital Inc. (Nasdaq: GLXY) is a global leader in digital assets and data center infrastructure, growing the economy that runs on code. Galaxy delivers the onchain infrastructure that connects institutions to digital assets, including trading, advisory, asset management, staking, self-custody, and tokenization. Galaxy also develops and operates data center infrastructure to power AI and HPC workloads. Anchored by its Helios campus in Texas, Galaxy is building a multi-gigawatt pipeline of more than 5.7 GW of potential capacity, positioning it among the largest and fastest-growing data center developers in North America.
The Company is headquartered in New York City, with offices across North America, Europe, the Middle East, and Asia.
Additional information about Galaxy's businesses and products is available on
www.galaxy.com
.
What We Value:
We are a diverse team of free thinkers, and fast movers united to help investors and creators energize the global economy. We are looking for individuals who thrive in a culture of builders and overachievers and embrace high performance, transparent feedback, and a mission-first approach. Our culture shapes our way of working and gets us where we want to be.
Seek Excellence.
Be Selective To Be Effective.
Be Highly Aligned, Loosely Coupled.
Disagree Transparently.
Encourage Independent Decision-Making.
Build Dream Teams.
Who You Are:
The Member of Technical Staff, Forward Deployed Lead is the de facto CEO of their pod within Galaxy Edge — a small, senior team focused on one client engagement or one innovation bet. In this role, you will own product direction, technical standards, client relationships, and account growth, working alongside a dedicated Delivery Lead who handles timelines and execution. You will rotate between our two verticals — Forward Deployed Product & Engineering and R&D & Innovation — carrying hard-won market and technical context across the boundary. You will partner closely with Tier-1 financial institution stakeholders from engineers to C-suite executives, translating their needs in custody, settlement, tokenization, and trading into buildable roadmaps. This is a deliberately hybrid role requiring a hands-on startup CTO mindset combined with the commercial instinct to grow accounts and turn delivered trust into the next engagement.
What You’ll Do:
Own product and technical direction: translate institutional needs — custody, settlement, tokenization, trading, and regulatory context — into a buildable roadmap; set the technical bar, make hard design calls, and stay in the code when it matters
Drive commercial and account growth: run your account like a business, identify expansion opportunities, advise senior client stakeholders (CTO, COO, Head of Digital Assets), and convert delivered trust into the next engagement
Lead client and executive relationships: run discovery from engineers to the C-suite, define success in their terms (adoption, risk, cost, time-to-value), and navigate complex regulated organizations to alignment
Rotate into R&D and Innovation: lead 0-to-1 product creation on frontier blockchain and AI, and codify learnings into reusable components and playbooks that feed back into client delivery
Serve as the voice of the customer back into Galaxy’s product organization, translating delivered insights into what the firm builds next
Embrace and champion the thoughtful adoption of AI to improve team performance and business outcomes.
Leverage AI tools (e.g., generative AI, automation platforms, data copilots) to improve productivity, decision-making, and output quality in your day-to-day work.
What We’re Looking For:
Proven track record of owning outcomes end to end in ambiguous, high-stakes settings
Real technical depth — you’ve shipped production software and can lead engineers credibly
Commercial instinct — you’ve turned delivered work into expanded scope or revenue
Executive presence — fluent from a whiteboard to a C-suite briefing
Founder-grade agency and low ego — you find a path when none is obvious and care about the outcome, not the credit
Typically 6+ years across forward-deployed/solutions engineering, technical PM, and client-facing delivery; shape of ownership matters more than years
Willingness to travel approximately 25–40% of the time
Bonus Points:
Experience in digital assets or blockchain infrastructure
Prior delivery experience into Tier-1 financial institutions
Hands-on production LLM or AI agent experience
Technical founder or quota-carrying solutions architect background
Fluency in custody, settlement, payments rails, tokenization, or trading systems
What We Offer:
Competitive base salary and discretionary bonus
Hybrid/Flexible Working Arrangements
Flexible Time Off (paid)
3% 401(k) company contribution
Company-paid health and protective benefits for employees, partners, and other dependents
Generous paid Parental Leave
Competitive family planning benefits for US employees
Opportunities to learn about the Crypto industry
Smart, entrepreneurial, and fun colleagues
Free daily snacks and weekly breakfasts/lunches
Employee Resource Groups
Free coaching and counseling sessions through Headspace
Apply now and join us as we grow the economy that runs on code.
The base salary ranges included below will be commensurate with candidate experience, expertise and local market. Final offer amounts are determined by multiple factors, including candidate experience and expertise. At Galaxy, we maintain a total compensation philosophy which consists of a competitive base salary, annual bonus, and equity incentives.
Base Salary Range
$215,000
—
$285,000 USD
Galaxy respects diversity and seeks to provide equal employment opportunities to all employees and job applicants for employment without regard to actual or perceived age, race, color, creed, religion, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital or partnership or caregiver status, ancestry, national origin, citizenship status, disability, military or veteran status, protected medical condition as defined by applicable state or local law, genetic information or predisposing genetic characteristic, or other characteristic protected by applicable federal, state, or local laws and ordinances.
We will endeavor to make a reasonable accommodation to the known limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete the application process or to participate in an interview, please contact
careers@galaxy.com.
Location: London
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU'LL DO
As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra's AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business.
- Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome.
- Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there.
- Partner with the customer's working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch.
- Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next.
EXAMPLE PROJECTS
These are the kinds of projects that strategists on our team have worked on recently:
- Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers.
- Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation.
- Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples.
- Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner.
- Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week.
WHAT YOU'LL BRING
- Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships.
- Communication. Clear, direct, and persuasive across technical and non-technical audiences.
- Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast.
- Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion.
- Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes.
EVEN BETTER...
- Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts.
- You've been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed.
- A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Warsaw, Poland
Katowice, Poland; Kraków, Poland; Wrocław, Poland
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