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Location: Dubai, United Arab Emirates We are looking for a friendly and professional Salon Receptionist who is fluent in Russian and English to join our vibrant team. The Salon Receptionist will be the first point of contact for clients, responsible for managing appointments, handling inquiries, and ensuring a welcoming atmosphere in the salon. Key Responsibilities Greet and welcome clients with a warm and professional demeanor. Manage appointment bookings via phone, WhatsApp, and in-person. Handle client inquiries, provide accurate information about services, and assist with membership or service packages. Maintain the reception area, ensuring it is clean, organized, and presentable at all times. Manage product inventory and assist in sales of salon products. Record daily sales and assist with administrative tasks as needed. Coordinate with stylists and other staff to optimize appointment scheduling. Requirements Fluency in Russian and English languages. Previous experience as a receptionist or in customer service, preferably in a salon or beauty environment. Excellent communication and interpersonal skills. Proficiency in using appointment scheduling software and CRM systems. Organised, detail-oriented, and able to multitask effectively. Professional appearance and attitude. Benefits Competitive salary Ongoing training and development. Modern and well-equipped work environment. Opportunities for career growth within the Salon.

Задачи: — генерировать темы для программ, которые резонируют с миллионной аудиторией — писать полноценные сценарии выпусков, включая музыкальные номера и их смысловую привязку к историям героев — искать героев и писать их историю — работать с архивами — взаимодействовать с гостями на площадке: готовить их к эфиру и поддерживать психологически

Location: Amsterdam, Netherlands; Belgrade, Serbia; Berlin, Germany; Limassol, Cyprus; Madrid, Spain; Munich, Germany; Paphos, Cyprus; Prague, Czech Republic; Warsaw, Poland; Yerevan, Armenia Do you care about building a user base from scratch, testing unproven acquisition channels, and implementing wild ideas beyond paid search? Are you enthusiastic about shipping now, preferring to go live with rough ideas today over polishing presentations for next month? If so, this is the role for you. In this role, you’ll join the team building Qure , an AI copilot for web testing automation. This desktop app turns manual testing flows into production-ready automated scripts, saving hours of manual coding. We’re a seven-person team funded directly by JetBrains. About JetBrains Innovation Hub JetBrains builds software development tools used by more than 15 million people, over 300,000 companies, and 88 of the Fortune Global Top 100. Innovation Hub is its internal startup incubator, where small autonomous teams build new products, funded and employed by JetBrains. Qure runs inside the Innovation Hub with its own roadmap, go-to-market strategy, and customers. For you, that means a founding role without the runway risk. You build acquisition from zero, with the funding, benefits, and stability of an established company behind you. What you’ll do Qure is a fresh product, so the acquisition channel map is practically blank. Paid search, video, newsletters, marketplaces, paid communities, and content are all unproven for Qure. We need someone to determine how best to find its audience. With a high degree of freedom, a lean team, and no marketing bureaucracy, decisions you make on Monday go live by Wednesday. Day to day, you will: Run parallel channel experiments across paid search, video, communities, and organic traffic to discover what actually converts. Shut down underperforming channels early using your own data to ground the decision. Produce your own marketing assets, including ad copy, screen recordings, and landing pages. Work directly with the product team to ship acquisition-focused product requirements, such as custom onboarding flows or free tools. Build and maintain end-to-end funnel tracking, from a user’s initial click to aha moment to LTV. What you’ll bring Comfort operating without a playbook and deciding what to test when acquisition channels are entirely unproven. Honesty about performance, with the discipline to cut underperforming channels based on data before anyone asks you to. A bias for action that favors shipping functional campaigns quickly over prolonged polishing. What you’ll need Demonstrated success growing self-serve products with direct responsibility for user activation. Experience managing marketing budgets across channels and reallocating spending based on user acquisition economics. The capability to create your own creative assets – including copy, landing pages, and product demos – without relying on external agencies or designers. Daily experience using LLMs in your own work for research, creative drafting, and data analysis, with the judgment to know when they help or hinder work. Experience working inside a startup or a small, fast-moving product team. Experience doing marketing for developer tools, QA products, or AI tools is a plus. What success looks like In your first three months, success means establishing a fully measurable acquisition funnel from a user’s first click to the aha moment. You will have run parallel channel experiments, determined the true cost per active user or B2B lead, shut down non-viable channels, and identified one or two channels worthy of significant investment. Why join JetBrains? Strong base salary. We offer competitive pay that reflects your skills and experience. Flexible work location. Enjoy the freedom to work from home or from the office. Remote work. Spend up to 30 days per year working remotely from abroad. Extra time off. More days to relax, recharge, and do the things you love. Medical insurance allowance. Enjoy peace of mind for you and your family Learning and development opportunities. Access to conferences, courses, and language classes. Language classes. Pick up the local language or sharpen your English skills. Fuel your day. Enjoy a hot meal or receive a lunch allowance on workdays. Mental health support. To help you feel your best, we provide easy access to professional mental health services. Sports benefit. Enjoy an on-site gym or sports club stipend. Internal events. Join company-wide celebrations and team gatherings. *Some benefits may vary depending on location. If this sounds like the right challenge for you, submit your application and let's talk. #LI-DNI We are an equal opportunity employer We know great ideas can come from anyone, anywhere. That’s why we do our best to create an open and inclusive workplace – one that welcomes everyone regardless of their background, identity, religion, age, accessibility needs, or orientation. We process the data provided in your job application in accordance with the Recruitment Privacy Policy.

Location: Riyadh, Saudi Arabia Müller’s Solutions is looking for an experienced Customer Experience Specialist to analyze customer journeys, identify experience gaps, and drive improvements across digital and operational touchpoints Requirements Bachelor’s degree in Computer Science, Engineering, or a related field . 4+ years of professional experience in Customer Experience (CX) . Strong understanding of customer journey mapping and customer experience methodologies . Experience identifying customer segments, pain points, experience gaps, and improvement opportunities across multiple touchpoints. Ability to analyze the end-to-end customer journey , from initial product/service engagement through the customer lifecycle. Experience collaborating with cross-functional teams including Marketing, Sales, Product, Account Management, Customer Service, Billing, and Finance . Strong ability to collect, monitor, and analyze customer feedback and CX metrics . Experience translating customer insights into actionable recommendations and process improvements . Ability to identify operational issues affecting customer experience, including pre-sales, post-sales, billing, installation, and service processes . Experience working with technology teams to improve digital customer journeys , including websites and self-service applications. Strong analytical, communication, stakeholder-management, and problem-solving skills. Ability to work effectively in a cross-functional and fast-paced environment .

Location: Tampa, United States; Clearwater, United States Workplace: onsite TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization. We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact? Are you ambitious, sales-driven and love building relationships with a diverse range of customers? Then join our Retention team and help us grow and retain our customers. The focus is on loyalty, retention, and providing solutions to meet customer needs. Retain customer renewal accounts and cross-sell into different product groups Demonstrate the value of our software vs other competitors Answer basic questions about setup and product functionality Promptly respond to email/ticket requests to retain customers Convert termination or cancellation requests into win-back opportunities Deliver prompt and accurate submission of any required documentation, notes and record keeping in our proprietary systems (Ticket system, CRM) Maintain a productivity level that is consistent and at least on average with the team Qualifications: We are seeking English or Portuguese fluency for this position College Degree or minimum of 1 year of directly related experience, (Collections/Retention B2B, SaaS environment) Well-developed written and verbal communication skills Negotiation and conflict resolution - the ability to handle escalated customer interactions Time management- the ability to multi-task and handle a high volume of calls, tickets, emails, etc. Proficient in Microsoft Suite products and CRM tools, (Freshdesk) Proven record of hitting and exceeding quotas What we offer: Work location is Onsite in Midtown Tampa, FL Competitive compensation and bonuses Flexible PTO and paid holidays 401(k) with employer matching Comprehensive Health insurance package including 100% employer-paid medical coverage Up to 12 weeks of Parental Leave Basic Life Insurance, Short-Term & Long-Term Disability, 100% employer-paid Quarterly teambuilding events, leadership luncheons, and companywide “All Hands” meetings Open door policy and business casual dress code We celebrate diversity as one of our core values. Join c-a-r-e and lead change initiatives together with us! TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race. If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.

Нужен специалист, который умеет хорошо, чисто и немного динамично монтировать Reels (уже с готовым материалом) и красиво оформлять карусели по техническому заданию. Важно уметь работать в программах, иметь потребность в этом и хотя бы небольшое, но качественное портфолио. Стиль по каждой публикации будет помогать заказчик. Коммуникация с заказчиками осуществляется заказчиком, помощник получает фиксированную оплату, зависящую от объема работы.

Location: Singapore Workplace: Hybrid ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. THE ROLE As a Customer Success Manager (CSM) at Mistral, you will be responsible for managing a portfolio of enterprise customers, ensuring they achieve their goals using Mistral’s solutions. You will serve as the primary point of contact for customers, driving adoption, satisfaction, and long-term success.  This role is ideal for those who excel in customer-facing environments, enjoy solving complex challenges, and are passionate about turning customer success into business impact. WHAT YOU WILL DO CUSTOMER SUCCESS OWNERSHIP - Manage a portfolio of enterprise customers, ensuring they maximize the value of Mistral’s AI solutions. - Build strong, trusted relationships with key stakeholders, understanding their business objectives and tailoring solutions to meet their needs. - Lead customer onboarding, adoption, and ongoing engagement to drive product usage and satisfaction. - Monitor customer health metrics, identify risks, and proactively address challenges to prevent churn. - Collaborate with Sales to identify upsell and cross-sell opportunities based on customer needs and usage patterns. - Partner with Product and Engineering teams to gather customer feedback and influence the product roadmap. - Develop and deliver customer training, enablement programs, and best practices to drive adoption. - Conduct regular business reviews (QBRs) to align on goals, challenges, and success metrics. STRATEGIC CUSTOMER GUIDANCE - Serve as a trusted advisor to customers, guiding them on how to leverage Mistral’s AI solutions to achieve their business outcomes. - Work closely with Support and Product teams to ensure seamless customer experiences, from deployment to production. - Create and execute customer success plans with clear KPIs, timelines, and measurable outcomes. - Advocate for customer needs internally, ensuring their voice is heard in product and strategic discussions. CROSS-FUNCTIONAL COLLABORATION - Share customer insights with Product, Sales, and Engineering teams to inform product improvements and strategic initiatives. - Clear obstacles for customers during deployment and adoption phases, accelerating time-to-value. - Support renewal processes, including contract negotiations, expansion discussions, and coordination with internal teams. WHAT WE'RE LOOKING FOR - 5+ years of experience in customer-facing roles, such as Customer Success, Account Management, or Solutions Consulting, ideally in a technical or SaaS environment. - Proven ability to manage enterprise customer relationships, with a focus on driving adoption, satisfaction, and retention. - Experience working with technical products, with the ability to engage confidently with Data, IT, and Engineering teams. - Strong communication and presentation skills, including the ability to tailor messaging for technical and executive audiences. - Business acumen: Ability to identify upsell and expansion opportunities while ensuring customer success. - Technical aptitude: Familiarity with AI/ML concepts is a plus; ability to understand and discuss technical requirements is essential. - Hands-on, customer-centric, collaborative, and organized, with a passion for solving complex challenges. WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.

Задачи: — Нужно находить и исправлять опечатки в тексте, в Word (они подчёркнуты красной линией). Условия: — Без опыта; — Удаленная работа; — Оплата от 45 000 рублей; — Возможна ежедневная / еженедельная оплата; — 20-30 страниц.

Location: Italy About our client Our client is a family-run Japanese company with over 200 years of history and two key business divisions: food for human consumption and pet food. In Japan, our client is the No.1 pet food brand , known for its wide product portfolio and innovative, industry-defining product “Churu” . After significant domestic growth, the company continues to expand internationally with the mission to bring joy to pets and their owners worldwide. They are now seeking a highly motivated eCommerce Specialist to join their team and support their growing European operations. With full budget accountability in alignment with the line manager, the position focuses on building strong, influential relationships with key eRetailers and collaborating with internal stakeholders to deliver actionable insights and innovative solutions. The role will lead the development and execution of mutually beneficial joint business plans that foster sustainable growth for the eCommerce channel and the overall market. In this position, you will lead and coordinate the eCommerce channel in close collaboration with local market teams for our client. You will drive growth, strengthen client relationships, and ensure operational excellence in the digital space. Main responsibilities: Lead eCommerce Strategy: Develop and execute strategies to grow online sales, traffic, and customer loyalty across key platforms and emerging eRetailers. Manage Key Accounts: Act as the primary contact for major eRetailers (e.g., Amazon,…), ensuring strong partnerships and tailored solutions. Drive Sales Performance: Oversee distribution, revenue, and budget targets for the eRetailers, ensuring alignment with business objectives. Plan & Execute Listings: Prepare and implement annual plans, product listings, and promotional activities to maximize visibility and conversion. Analyze Market & Assortment: Monitor market trends, competitor activity, and assortment opportunities to identify new revenue streams. Monitor & Report KPIs: Track account performance, provide regular reporting, and ensure achievement of agreed KPIs. Collaborate Cross-Functionally: Work closely with marketing, shopper CX, supply chain, and colleagues to share best practices and support overall growth. Ensure Compliance & Control: Maintain operational standards, budget adherence, and compliance in all Digital Commerce activities. Represent the Brand: Participate in trade fairs and industry events to strengthen our client's presence and build strategic relationships. Requirements Education & Experience University degree or equivalent vocational training. 2-4 years of professional experience in eCommerce, digital sales, or key account management within FMCG or related industries. Proven track record in managing eCommerce platforms and client relationships (experience with Amazon or similar online-shops is a plus). Technical & Analytical Skills Strong knowledge of digital marketing tactics, tools, and trends, with ability to translate them into actionable strategies. Data-driven mindset: skilled in analysing performance data and making informed decisions to optimize digital channels. Proficiency in MS Office (Excel, Word, Outlook), Power BI, and familiarity with analytics tools (e.g., Google Analytics). IT literacy and ability to work with digital tools and platforms. Commercial & Strategic Skills Solid business acumen and ability to develop tailored strategies for key accounts. Understanding of market dynamics, competitor analysis, and decision-making processes. Ability to interpret customer and market data to identify growth opportunities. Interpersonal & Communication Skills Excellent intercultural communication and relationship management skills. Targeted and persuasive communication style, both written and verbal. Strong networking and customer orientation. Languages: Business-level English/Italian (French and additional European languages are a plus). Other Requirements Willingness to travel for business (as agreed with line manager). Driving license (Category B ). Competencies Drive for Results: Strong focus on achieving goals and delivering measurable outcomes. Customer Focus: Ability to understand and anticipate customer needs and build lasting relationships. Action-Oriented: Proactive approach to problem-solving and execution in a fast-paced environment. Planning & Priority Setting: Skilled in organizing tasks, managing time, and setting clear priorities. Communication Skills: Excellent verbal and written communication, including intercultural competence. Peer Relationship & Collaboration: Ability to work effectively across teams and influence stakeholders. Adaptability: Comfortable with change and able to adjust strategies quickly. Key Functional Competencies & Technical Skills eCommerce Expertise: Managing online platforms and eRetailers (Amazon, …). Customer Execution & Measurement: Delivering flawless execution and tracking performance metrics. Sales & Customer Communications: Building compelling propositions and maintaining strong client engagement. Revenue Management: Ability to optimize pricing, promotions, and profitability. Financial & Analytical Acumen: Strong data interpretation skills to drive insights and decisions. Digital Marketing Knowledge: Understanding of tactics, tools, and trends to drive traffic and conversion. Analytical Skills: Turning data into actionable insights for growth. IT & Tools Proficiency: Advanced MS Office (Excel, Word, Outlook), Power BI, and analytics platforms.

Location: Georgia Location: Remote, outside Russia and Belarus Type: Full-time Time zone: CET or within ±3 hours About Transparent Hiring Transparent Hiring is a one-stop recruitment and relocation agency for IT and digital professionals looking to work and relocate in Germany and other European countries. We support the entire process — from finding a job and securing a visa to finding housing and settling in. We’ve been growing steadily for over 6 years, combining the flexibility of a startup with the reliability of an experienced international team. We are looking for an SMM Specialist who can take ownership of day-to-day social media content and help us grow our Russian- and English-speaking audiences across Instagram, Threads, and other marketing channels. This is a hands-on role for someone who understands social media beyond simply publishing posts. You should be comfortable coming up with content ideas, writing strong copy, creating visuals, and feel especially confident producing engaging Reels (from hooks and scripts to editing in CapCut. What You’ll Do • Manage day-to-day content for Instagram and Threads in Russian and English, with the possibility of expanding to TikTok in the future. • Write engaging social media copy with strong storytelling skills, including captions, hooks, CTAs and Stories. • Create and edit content across all formats (carousels, Stories, static posts), with a solid focus on producing engaging, well-paced Reels (concept, hooks, script, and CapCut editing. • Develop content ideas and adapt relevant trends to our brand. • Prepare visuals for landing pages, email newsletters and other marketing materials when needed. • Use content performance metrics to improve future content. What we’re looking for • 2+ years of hands-on SMM experience. • Fluent Russian and strong written English (B2/C1+). • Strong skills in creating and editing Reels / short-form videos. • Excellent copywriting and storytelling skills. • Proficient in Figma, Canva and CapCut. • Strong understanding of current SMM trends and platform mechanics across Instagram, Threads and TikTok. • Good visual sense and attention to detail. • Creativity and willingness to suggest and test new ideas. • Ability to work independently, manage deadlines and take ownership of tasks. It would be a plus if you have • Experience with email marketing and newsletters. • Background in recruitment, HR, relocation, career or other expert-driven industries. Portfolio is required . Applications without a portfolio will not be considered. What We Offer • Work in a fast-growing startup where processes are still being built - your ideas can directly impact the outcome. • The opportunity to grow as an SMM specialist and take on more responsibility over time. • A wide range of tasks across content, visuals, and SMM - no routine “just posting” work. • Creative freedom. • Hands-on experience with real marketing goals and measurable results. • Direct feedback from a team with real experience in the German hiring market. • Strong portfolio cases you can use for future roles. Test Task As part of the selection process, you should be ready to complete a test task related to the role. The task is designed to understand how you approach content, copywriting and visual concepts. How to Apply Please send us: • Your CV • Portfolio is required (please make sure to include examples of both static/carousel content and Reels/short-form videos) We are looking for someone who can take ownership of content, bring ideas to the table, and turn them into high-quality social media content — from the first idea to the final post.

Location: APAC Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the role OKX runs a large peer-to-peer (P2P) crypto marketplace: an escrow-protected orderbook where users buy and sell crypto for local fiat through verified liquidity providers, with support for a wide range of local payment methods. The professional liquidity providers who post offers are what keep the marketplace deep and reliable. You will own the relationship with these key liquidity providers in various markets: supporting partners' operational needs, maintaining marketplace depth and reliability, and improving partner experience. This is a builder's seat: high ownership, frontline, and fast-moving. What you'll do Own the P2P liquidity provider programme: monitor marketplace depth and coverage, and improve partner satisfaction and retention Manage the liquidity-provider programme, tiering frameworks, account management and retention strategies. Lead the growth strategy and retention funnel with data: build and read funnels, produce recurring analysis, and turn it into decisions. Contribute to user quality and marketplace health, partnering with the user risk team on high-risk user profiling and dispute reduction. (Growth is the priority; risk exposure is a plus, not a requirement.) What we're looking for 7+ years in growth, account management or relationship management for high-value users or clients, including team leadership, with a track record of managing partner programmes at scale. Multi-market experience is strongly preferred. Proven experience managing high-volume client or partner relationships and improving partner engagement and service quality. Strong data and funnel fluency: owns metrics, runs analysis, steers decisions from data. High-energy and genuinely hungry: gets on the frontline, has built something 0 to 1, and pushes into harder markets rather than safer ones. Backgrounds in payments, remittance or fintech are especially relevant. Crypto or digital-currency experience is a plus, not a requirement. Strong operators from large internet and marketplace companies are also welcome. Working proficiency in English. At least one of the two roles also requires working proficiency in Mandarin (liquidity-provider and stakeholder coverage across Greater China markets). Nice to have Experience with fiat on-ramp / off-ramp, cross-border payments, or remittance. Exposure to emerging markets (Southeast Asia, Africa, LatAm, MENA). Experience with user-segmentation, high-risk-user filtering, or trust and safety / fraud operations. Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice . Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Appercut — польская продуктовая IT-компания, которая занимается созданием и развитием своих собственных мобильных приложений.

Задачи: — Подготовка контент- и медиапланов, их согласование и организация публикации — Постановка задач и ТЗ дизайну и редакции, контроль их выполнения — Организация и запуск вовлекающих активностей: конкурсов, геймификации, механик внутри соцсетей — Ведение аккаунта в ВК и каналов в мессенджерах Условия: — Официальное трудоустройство, срочный трудовой договор на 1 год — Современный офис — Гибридный формат работы с гибким началом рабочего дня — Техника для работы — Скидки на продукты компании (Учи.ру, Учи.Дома, Тетрика, ЯКласс) — Скидки от партнёров компании — Доступ к корпоративным онлайн-библиотекам — Доплаты к больничному листу Требования: — Опыт работы в SMM / контент-менеджменте от 1 года — Опыт ведения Tg-каналов — Понимание принципов кросс-постинга — Навык составления контент-плана (КП) — Умение ставить чёткие и понятные брифы для редакции и дизайнеров — Умение работать по дедлайнам и соблюдать контент-план — Самостоятельность в задачах, ответственность за результат — Готовность работать в формате срочного трудового договора — Опыт работы в EdTech — Понимание специфики контента для родительской аудитории — Навыки базовой аналитики (охваты, вовлечённость, реакции) — Опыт работы с таск-менеджерами (Jira) — Умение предлагать идеи по улучшению контента и процессов

Location: United States (Remote) GiveWell’s mission is to help people in need as much as we can by researching the most cost‑effective ways to save and improve lives, sharing our work openly, and directing donations to the programs we believe will do the most good. Our work, which focuses on global health and well-being, is funded by tens of thousands of donors who rely on our research to inform their giving. We’ve grown from directing $1.5 million in 2010 to directing more than $400 million in 2025. We anticipate our total grantmaking is likely to approach or even exceed $1 billion this year, and we are working toward a future that could be several times that scale. Through years of deliberate groundwork, we’ve been growing our research capacity and scope in order to direct substantially more funding to the most impactful opportunities we can find. We’re hiring a Senior Communications Officer, Editorial & Production to lead the editorial quality and production of GiveWell’s communications. You will set the editorial bar, build the people and systems needed to produce excellent work consistently and at increasing scale, and personally shape some of our most complex and consequential content. This role will lead a small and growing team. This is one of three new communications leadership roles, alongside a Senior Communications Officer, Strategic Communications and a Senior Communications Officer, Media & Public Affairs . About the role Both our research and impact are expanding . Last year, we directed more than $400 million to highly cost-effective programs that save and improve lives. This year, we expect our grantmaking to approach, and possibly exceed, $1 billion. To build toward the communications capacity this next stage requires, we are rapidly expanding our team. The three Senior Communications Officers will work together on many projects to support GiveWell’s communications needs, while working closely with other leaders across our organization. Each leader will own their function, but much of the work that matters most—like team strategies, major initiatives, partnership campaigns, and how we present the organization as a whole—will involve all three. We will expect this group to set shared priorities and work closely together to achieve the team’s goals. In this hands-on leadership position, you’ll own the editorial quality and production of GiveWell’s communications, with end-to-end responsibility for this emerging function. You’ll strengthen its standards, hire and develop its people, build its systems, and personally own its hardest and most consequential work. This is an opportunity to build, not just inherit, an important function at a critical point in GiveWell’s development. You’ll start with a small team and grow it over time. While this role is set at the Senior Communications Officer level, we may consider hiring an exceptional candidate as a Communications Director—with greater expectations, responsibilities, and compensation. What You'll Do As Senior Communications Officer, Editorial & Production, you will be responsible not only for the quality of individual pieces but also for creating a content operation that can prioritize effectively, manage dependencies, use its resources well, and deliver reliably. This will require both senior editorial judgment and strong operational leadership. Specific duties will include: Own the editorial quality and production of GiveWell’s communications, ensuring that our work is clear, accurate, useful, carefully reasoned, and delivered on time. You will serve as GiveWell’s senior editor for our communications content, with responsibility for returning or correcting work that does not meet our editorial bar. Build and manage the workflows, editorial standards, review processes, and production systems that allow GiveWell to create consistently excellent content at increasing scale. Lead planning, prioritization, and resource allocation for GiveWell’s owned-content portfolio, managing dependencies and moving complex projects from concept through publication. Uphold GiveWell’s voice and editorial standards across everything we publish, and help colleagues across the organization write within them. Own the development of GiveWell’s recurring communications and reporting products, turning established priorities and messaging into clear, accurate content. Personally create, edit, or substantially shape our most complex, sensitive, or high-priority content. Oversee GiveWell’s website content operations, including the people and processes responsible for routine updates and publishing, so that the site remains accurate, current, and consistent with our editorial standards. Serve as a senior editorial and production partner to teams across GiveWell, helping shape high-priority projects early, determine the right format and production approach, and establish clear roles, review paths, and timelines. Oversee the production of design, visual, and multimedia assets across GiveWell’s channels, and the internal team and external contractors who create them. Manage and develop one or two team members initially, and determine how the function’s team and capabilities should grow over time. About You You are skilled at using communications to help people understand complex ideas, build trust, and take action. You are comfortable being accountable for outcomes, making consequential decisions with limited oversight, and knowing which decisions genuinely require escalation. You are energized by intellectually demanding work, and the challenges of creating engaging communications within a careful and precise style. You can engage deeply with GiveWell’s research, and you are comfortable understanding and communicating about data in detail. You have a long track record of getting up to speed quickly on complex subject matter and carefully communicating to a very high standard. You can build a compelling narrative that is entirely factual, representing what is known and unknown without overstating or hedging into vagueness—and you find the idea of working with GiveWell’s exacting communications standards exciting rather than limiting. Your background includes significant experience leading communications in complex, high-stakes environments. This should include 10+ years of experience leading editorial and content-production work, setting and maintaining editorial standards, managing writers and editors, and building systems that produce consistently high-quality work. You have deep experience owning that work end to end, not just contributing to it. You’ve remained a hands-on leader who enjoys the work itself, as well as the strategy and systems behind it. You are a precise editor of complex or technical content: you read text literally and carefully, and you notice when a claim isn’t supported by the evidence behind it. You should be able to combine high standards for individual work with the operational judgment needed to prioritize, allocate resources, manage complex production, and increase capacity over time. You should understand how content is developed through writing, editing, design, audio, graphics, websites, and other formats—even if you are not personally an expert in every medium. In addition to demonstrated expertise in the duties listed above, you should have: Exceptional communications judgment, including the ability to understand audience, context, risk, timing, and the underlying substance of a message. Excellent written and verbal communication skills and the ability to quickly make complex ideas clear and compelling without sacrificing rigor or nuance. A track record of building and leading: you have created or substantially rebuilt a team or function—not only run ones you inherited—and you have hired, developed, and managed people. Recent, hands-on excellence at your craft: you can point to work from the past few years that you personally produced or substantially shaped. Experience producing communications that are direct and factual while being engaging and effective with their target audiences—work that succeeds through substance and clarity rather than embellishment. Intellectual curiosity and the ability to engage deeply with GiveWell’s research and ideas, even without prior experience in our giving areas. Experience advising executives or other senior decision-makers directly. Strong alignment with GiveWell’s mission and values, including truth-seeking, transparency, and a commitment to communicating accurately and thoughtfully. We also think these qualities will help you do well in the role and at GiveWell: People who can develop a strong point of view and hold it with confidence, but remain genuinely open to challenge, new information, and better ideas. Self-starters who take ownership, are comfortable creating structure in an evolving environment, and can make thoughtful decisions without always having complete information. People who are proactive and anticipatory, who identify opportunities, risks, bottlenecks, and communications needs before they become obvious. Collaborative leaders who raise the quality of the work around them and build strong relationships across teams. People who coordinate well with peers, resolve dependencies and disagreements, and make shared work clearer rather than more complicated. Key Questions & Information What are some of the reasons I might not like this role? You want to step into a mature function with established systems, rather than build one while you run it. You do best with clear direction and established priorities. We’ll expect you to set most of your own, make most decisions yourself, and reach substantial autonomy within your first six months. You prefer advising on communications to producing and being accountable for them. You want sole ownership of an organization’s overarching communications strategy and brand. At GiveWell, the CEO and executive owns that direction; you would help shape it and lead your function within it. You want to lead a large team from day one. This team is small today, and much of the most difficult work will be yours to do directly. You find standards of precision and understatement limiting and frustrating. We work extremely hard to only communicate accurately what we know and what we don’t. Can I apply to more than one of the Senior Communications Officer roles? You can, but most people shouldn’t. We’re looking for deep expertise in these areas, and we expect most candidates with required expertise will be a clear fit for a single role. If you’re one of the few with real depth in more than one area, apply to both and tell us why. Otherwise, apply for the role you are most qualified for, and we’ll let you know if we think another role might suit you better. What does this interview process entail? We’ll use a combination of interviews, written exercises, and work trials to assess the qualities described above. We’ll share more specific details if we invite you to move forward to any of the following stages, but our current plan will likely include the following: Application Interview with a member of the Talent Acquisition Team Compensated work trial with a set maximum number of hours Interview with GiveWell's Chief of Staff to the CEO Values interview CEO interview and References Note that you don’t need to submit a cover letter. We rely heavily on your resume and answers to the application questions below when we’re making early decisions. We encourage you to spend time responding to the application questions thoroughly and carefully. Details Team: You’ll report to our Head of Communications, collaborate closely with the two other Senior Communications Officers, and lead a small team that you’ll develop over time. Compensation: This role is set at the Senior Communications Officer level. For an exceptional candidate, we may consider hiring at the Communications Director level—with greater expectations, responsibilities, and compensation. NYC or the San Francisco Bay Area: $250,000 All other U.S. locations: $225,000 Location: GiveWell’s staff work primarily remotely within the U.S. and abroad. This position is eligible to work fully remotely. Offices: You are welcome but not required to work from our offices in Oakland, California; Brooklyn, NYC; or London, UK. Please note that office space is limited, and is not guaranteed. International work: For this role, we are able to employ candidates based in the United States, United Kingdom, or Canada. A successful candidate will need to commit to a work schedule that has some overlap with American working hours and the schedules of key coworkers. Flexibility: We support and encourage flexible working, including flexible hours, working remotely, and working from the office when you choose. The majority of our staff, including senior management, work flexibly in one way or another. Visa Sponsorship: We are not currently able to sponsor visas for this role. Benefits: A few highlights of our benefits offerings: Fully funded health, dental, vision, and life insurance (we cover 100% of premiums within the US for you and any dependents) Four weeks of paid time off per year plus an annual summer break 16 weeks of fully paid parental leave Ergonomic home workstations or coworking space memberships Automatic contribution equal to 5% of your gross salary into your 403(b) retirement plan (for U.S. based staff) Start date: We’d like a candidate to start as soon as possible after receiving an offer, but we’ll offer flexibility for candidates whose personal or professional circumstances require them to moderately delay their start date. About GiveWell GiveWell is dedicated to finding and evaluating highly cost-effective global health and development opportunities, and we publish the work, reasoning, and uncertainties behind our funding decisions. Our giving funds enable donors to contribute to the most impactful and cost-effective programs our researchers identify. GiveWell is one of the world’s largest private funders of global development efforts. Trusted annually by tens of thousands of donors, GiveWell searches for highly cost-effective programs that save or improve lives the most. Since 2007, more than 160,000 donors have given over $3.5 billion through GiveWell to the most promising programs its research has identified, which we estimate will save more than 430,000 lives . GiveWell is most well-known for recommending a small number of Top Charities , which currently support seasonal malaria chemoprevention , insecticide-treated nets , vaccine incentivization , and vitamin A supplementation . However, most of our research capacity and grantmaking is devoted to cost-effective opportunities outside of those programs . GiveWell grants have: Helped governments navigate changes to the funding landscape and implement high-impact health programs, like HIV/syphilis screening and treatment for pregnant people in Zambia and Cameroon. Sought to scope and scale promising interventions that don’t have clear existing implementers. We are supporting the Clinton Health Access Initiative’s Incubator to identify potentially cost-effective interventions and create programs that we would be excited to support in the future. For example, we funded a program to prevent tuberculosis among young children in Uttar Pradesh and Bihar, India, that we co-designed with CHAI through the Incubator program. Provided funding to ensure that programs that recently faced foreign aid funding cuts could continue, like healthcare support and malnutrition treatment in northern Cameroon. Funded program delivery alongside strengthened monitoring and evaluation, as in our grants to support treatment of clubfoot and to evaluate the program . Tested our assumptions and refined our understanding through further research and data collection, including improved estimates of disease burden and studies on the effect of water chlorination on mortality and the impact of a tree-planting program on farmers’ income . We make our reasoning public and transparent so others can challenge it (sometimes we even pay people to point out our errors ). We go to unusual lengths to check our assumptions and assess our impact, including funding research to address our uncertainties and gathering independent monitoring and evaluation data about the programs we support. We change our minds when the evidence demands it. For more about GiveWell, listen to Ezra Klein’s interview with GiveWell’s co-founder and CEO Elie Hassenfeld. Additional information We don’t want to miss candidates that could do great things at GiveWell. Practically, that means a GiveWell staff member reviews every application carefully, considering the whole picture of your background and potential. If you’re on the fence about applying because you meet some but not 100% of our preferred qualifications (some studies suggest this hesitation is especially common for women and people of color), we encourage you to apply anyway. GiveWell is an Equal Employment Opportunity employer by choice. At minimum, this means that we comply with all federal, state, and local EEO and employment laws. Beyond the requirements of those laws, we value our team’s diversity in all respects, and we desire to maintain a work environment free of harassment or discrimination—we want our team members to thrive at GiveWell. If you need assistance or an accommodation due to a disability, contact us at careers@givewell.org. We will consider employment for qualified applicants with arrest and conviction records. By submitting an application, you acknowledge that you have read and consent to GiveWell’s Privacy Statement for Applicants . By completing an application exercise, you acknowledge and assent to GiveWell’s Work Trial Policy .