Location: Gurugram, Haryana, India
NEOLYTIX
Credentialing Associate / Sr Associate
Provider Credentialing & Enrollment · US Healthcare
LEVEL
Associate / Sr Associate
EXPERIENCE
1+ Yr / 3–4 Yrs
LOCATION
Gurugram (Onsite)
SHIFT
Night (US Hours)
Two openings, one team —
Associate requires a minimum of 1 year in US provider credentialing/enrollment; Senior Associate requires 3–4 years including payer-enrollment ownership.
About the Role
Neolytix runs credentialing and enrollment for US provider organizations — getting physicians and facilities enrolled with payers accurately and fast, because every stalled application is delayed revenue for the client.
Associates manage application preparation, submissions, and follow-up. Senior Associates own end-to-end enrollment files, payer escalations, and re-credentialing calendars.
Key Responsibilities
Core (Associate & Sr Associate)
Prepare, submit, and track provider enrollment applications with commercial and government payers (Medicare/Medicaid, commercial plans).
Maintain and attest CAQH profiles; manage PECOS, NPPES, and payer portals.
Follow up with payers on application status and resolve deficiencies quickly and accurately.
Maintain accurate trackers — effective dates, expirables (licenses, DEA, malpractice), and re-credentialing timelines.
Handle provider and client data with strict confidentiality and HIPAA compliance.
Additional (Sr Associate)
Own complete enrollment files end-to-end for assigned clients, including complex group/facility enrollments and payer escalations.
Run the re-credentialing and expirables calendar so nothing lapses.
Review associates’ submissions for accuracy and coach on payer-specific requirements.
Skills & Experience
Must-Have
Associate: minimum 1 year in US provider credentialing/enrollment. Sr Associate: 3–4 years with end-to-end enrollment ownership.
Hands-on experience with CAQH, PECOS/NPPES, and payer portals; strong understanding of enrollment workflows and timelines.
High attention to detail — credentialing errors are expensive and slow to unwind.
Preferred
Experience on practice-management / EHR platforms — Epic, AdvancedMD, or athenahealth preferred; similar platforms considered.
Experience with credentialing software (Modio, MD-Staff, Verity, or similar).
Eligibility Criteria
Education:
Bachelor’s degree (any discipline) is mandatory and must be completed — candidates currently pursuing a degree, or with an incomplete/dropped graduation, are not eligible.
Communication:
Moderate-to-strong — good spoken and written English for payer follow-ups and professional, client-facing emails and notes. Accuracy in writing matters as much as speed.
Work mode & shift:
Onsite at Gurugram, 5 days a week, on a fixed night (US-hours) shift — reliable attendance, punctuality, and roster adherence are essential.
Systems:
Comfortable with payer portals, CAQH / PECOS / NPPES, tracker maintenance, and MS Office (Excel/Word).
Notice period:
Immediate joiners or candidates on short notice strongly preferred.
Performance Expectations
You will be measured on clear, role-specific metrics:
Applications prepared/submitted and processed per period.
First-pass approval rate and enrollment turnaround time (TAT).
Zero lapses on expirables and re-credentialing dates.
Accuracy / rework rate on submissions.
Hiring Process
HR Screening
2 Technical Interviews
Assessment Round
HR discussion (fitment, shift, notice).
Why Join Neolytix
US Healthcare Depth
Live US provider accounts across 270+ client organizations — real RCM, not a training bench.
Clear Growth Path
Associate → Sr Associate → QA / TL → AM: progression tied to performance.
Multi-Platform Exposure
Hands-on across Epic, AdvancedMD, athenahealth, and more — skills that travel.
Stable, Growing MSO
A fast-growing US-headquartered organization with centres in Chicago, Gurugram, and Manila.
Location: Quezon City, Metro Manila, Philippines
Neolytix is a healthcare services and technology organization that supports medical practices and healthcare businesses through specialized operational solutions. We operate with globally distributed teams and are committed to delivering operational excellence, maintaining strong compliance standards, and creating an engaging employee experience across all locations.
We are seeking an experienced, commercially minded
Human Resources Business Partner (HRBP)
to support leaders and employees across the Philippines, Latin America, and the United States. This individual will act as a strategic advisor and hands-on HR partner, helping business leaders build high-performing teams while ensuring fair, consistent, compliant, and people-centered HR practices.
The HRBP will partner with functional and operational leaders across the Philippines, Latin America, and the United States to align people strategy with business goals. The role is responsible for advising on employee relations, performance management, workforce planning, engagement, talent development, organizational change, and policy implementation.
This position requires a practical understanding of the challenges of managing distributed, multicultural teams. The successful candidate will be able to navigate regional employment practices, work effectively across time zones, maintain high levels of confidentiality, and balance employee advocacy with Neolytix’s operational and client-service requirements.
Key ResponsibilitiesRegional Business Partnership
Partner closely with business leaders across the Philippines, Latin America, and the United States to understand workforce priorities, operational needs, organizational challenges, and people-related risks.
Translate business objectives into regional people plans covering headcount planning, hiring, retention, performance, talent development, and employee engagement.
Provide proactive HR guidance to leaders on team structure, role clarity, manager effectiveness, internal mobility, succession planning, and organizational change.
Act as a trusted advisor and coach to people managers, supporting them in making fair, timely, and business-aligned people decisions.
Collaborate with HR, Operations, Finance, Talent Acquisition, Payroll, and Legal stakeholders to ensure coordinated people support across regions.
Identify regional trends, recurring employee concerns, and organizational risks; recommend practical and scalable improvements.
Employee Relations and Workplace Investigations
Manage and advise on sensitive employee-relations matters, including conduct concerns, attendance, performance issues, conflicts, grievances, workplace investigations, corrective action, and separations.
Ensure employee-relations matters are addressed promptly, objectively, confidentially, and with appropriate documentation.
Guide managers through performance improvement plans, coaching plans, written warnings, final notices, and other corrective-action processes.
Conduct or support workplace investigations in accordance with company policy, local employment requirements, and applicable escalation protocols.
Partner with HR leadership and legal counsel, as appropriate, on complex employee-relations matters and high-risk decisions.
Maintain consistency in the application of policies and employment practices while accounting for country-specific legal and cultural considerations.
Regional Compliance and Policy Administration
Support implementation and consistent application of Neolytix HR policies across the Philippines, Latin America, and the United States.
Maintain working knowledge of key employment-practice requirements applicable to supported regions, including employment classification, working hours, leave administration, wage-and-hour considerations, disciplinary practices, employee documentation, and separation processes.
Partner with local HR, Payroll, Finance, and external advisors to ensure appropriate country-specific compliance and documentation.
Identify policy gaps, process risks, and inconsistent practices; recommend updates that balance regional requirements with a cohesive global employee experience.
Support audit readiness and provide HR documentation, reports, and records as needed.
Escalate legal, regulatory, and employee-relations risks to HR leadership and appropriate internal or external counsel.
Performance, Talent, and Leadership Development
Support the design and execution of performance-management processes, including goal setting, performance reviews, calibration discussions, development planning, and performance-improvement processes.
Coach managers to give clear feedback, set measurable expectations, document performance concerns, and address issues early.
Partner with business leaders and Talent Acquisition on workforce planning, job design, hiring priorities, interview quality, and onboarding readiness.
Support talent reviews, succession planning, and identification of high-potential employees and critical roles.
Help implement leadership-development, manager-training, and employee-learning initiatives that build capability across regions.
Ensure career development and internal-mobility practices are equitable, transparent, and aligned with business needs.
Employee Engagement and Culture
Use employee-engagement surveys, pulse checks, retention data, exit-interview feedback, and manager input to identify cultural strengths and opportunities.
Partner with leaders to develop clear and measurable action plans in response to engagement and employee-experience findings.
Support initiatives that promote inclusion, recognition, effective communication, wellness, and connection among remote and distributed employees.
Facilitate or support manager conversations, employee listening sessions, and culture-building activities across regional teams.
Promote Neolytix values and reinforce a consistent, respectful, and accountable employee experience across the employee lifecycle.
HR Operations, Data, and Reporting
Maintain accurate, timely, and confidential HR documentation for supported employee populations.
Partner with HR Operations, Payroll, Benefits, and HRIS teams to resolve employee concerns and ensure smooth people processes.
Analyze regional people metrics, including attrition, retention, absenteeism, time-to-fill, engagement, internal mobility, performance outcomes, and employee-relations trends.
Develop reports and concise insights for business leaders and HR leadership, highlighting risks, root causes, and recommended actions.
Identify opportunities to streamline workflows, improve service delivery, standardize documentation, and automate recurring HR processes.
Ensure employee data is handled in accordance with company standards, access controls, privacy requirements, and applicable data-protection obligations.
Location: Gurugram, Haryana, India
NEOLYTIX
Associate / Sr Associate – AR (RCM)
Accounts Receivable & Denials · US Healthcare
LEVEL
Associate / Sr Associate
EXPERIENCE
1+ Yr / 3–4 Yrs
LOCATION
Gurugram (Onsite)
SHIFT
Night (US Hours)
Two openings, one team —
Associate requires a minimum of 1 year in US healthcare AR calling; Senior Associate requires 3–4 years with denials depth. Apply to the level that matches your experience.
About the Role
Neolytix is a US-headquartered healthcare MSO serving 270+ provider organizations. Our AR team works US insurance receivables end-to-end — following up with payers, resolving denials, and driving collections for physician groups and specialty practices.
Associates own payer follow-up and claim-status resolution on assigned buckets. Senior Associates handle complex denials, appeals, and aged AR, and act as first-line quality support for the pod.
Key Responsibilities
Core (Associate & Sr Associate)
Work assigned AR buckets — call US payers on claim status, underpayments, and non-payment, and document actions clearly in the billing system.
Analyze EOBs/ERAs, identify denial reasons (CARC/RARC), and take corrective action — rebill, reprocess, or escalate.
Meet daily productivity and quality targets (claims worked, resolution rate, call quality).
Maintain HIPAA-compliant handling of PHI at all times.
Additional (Sr Associate)
Own complex denials and appeals — draft appeal letters, track appeal TAT, and follow through to overturn.
Work aged AR (90+/120+) with root-cause notes that feed prevention, not just recovery.
Support the TL on quality — spot-check documentation, coach new associates on payer-specific nuances.
Skills & Experience
Must-Have
Associate: minimum 1 year in US healthcare AR calling (provider side). Sr Associate: 3–4 years with hands-on denials and appeals work.
Working knowledge of the US revenue cycle — claim lifecycle, EOB/ERA reading, denial codes (CARC/RARC), and timely-filing rules.
Experience on practice-management / EHR platforms — Epic, AdvancedMD, or Athena Health preferred; similar platforms considered.
Preferred
Multi-specialty physician-group experience.
Exposure to both government (Medicare/Medicaid) and commercial payers.
Eligibility Criteria
Education:
Bachelor’s degree (any discipline) is mandatory and must be completed — candidates currently pursuing a degree, or with an incomplete/dropped graduation, are not eligible.
Communication:
Voice-facing role — excellent spoken English with a clear, neutral accent and confident US payer-call handling, plus good written English for accurate documentation.
Work mode & shift:
Onsite at Gurugram, 5 days a week, on a fixed night (US-hours) shift — reliable attendance, punctuality, and roster adherence are essential.
Systems:
Comfortable working in billing/EHR platforms and MS Office; good computer proficiency and clear note-writing.
Notice period:
Immediate joiners or candidates on short notice strongly preferred.
Performance Expectations
You will be measured on clear, role-specific metrics:
Claims worked per day (productivity target).
Resolution / collection rate on assigned buckets.
Call and documentation quality score (from QA audits).
Aged-AR (90+/120+) reduction and denial-overturn rate (Sr Associate).
Hiring Process
HR Screening
2 Technical Interviews
Assessment Round
HR discussion (fitment, shift, salary).
Why Join Neolytix
US Healthcare Depth
Live US provider accounts across 270+ client organizations — real RCM, not a training bench.
Clear Growth Path
Associate → Sr Associate → QA / SME / TL → AM: progression tied to performance.
Multi-Platform Exposure
Hands-on across Epic, AdvancedMD, AthenaHealth, and more — skills that travel.
Stable, Growing MSO
A fast-growing US-headquartered organization with centres in Chicago, Gurugram, and Manila.
Location: Gurugram, Haryana, India
NEOLYTIX · INCREDIBLY
Platform Configuration Analyst
InCredibly Platform Configuration | Non-Ops | Gurugram
DEPARTMENT
Non-Ops
EXPERIENCE
2–5 Years
LOCATION
Gurugram (Onsite)
SHIFT
US Shift
REPORTS INTO
Manager
⚠ US Shift: This role operates on a US-aligned shift from our Gurugram office. Consistent availability during US business hours is required. Apply only if you can commit to this onsite.
About the Role
Neolytix is a US-headquartered healthcare managed services organization serving 270+ provider organizations across the United States, with delivery operations in Gurugram, Manila, and Chicago. InCredibly is the platform we built to run our credentialing, enrollment, and licensing operations: a rules-driven system that manages workflows, documents, timelines, and payer requirements across thousands of providers.
The platform is configurable by design. Payer requirements, document checklists, follow-up protocols, and workflow variants live in a rules layer and knowledge base, not in code. When the rules are right, the platform does the work. When they are missing or wrong, people do it by hand. This role owns that rules layer.
This is not a delivery role and not a development role. You are the person who decides how the platform thinks. Half the job is keeping the knowledge base accurate. The other half is turning what our operations team knows into configuration the platform can execute: workflow rules, stage templates, gate conditions, validation rules, and defaults that reduce manual work for analysts on the floor.
What You Will Do
1. Knowledge Base & Rules Management
Build and maintain the platform knowledge base: document checklists, validation rules, follow-up protocols, and workflow defaults, structured so the system acts on them rather than as prose for a human to read.
Author configuration rules by work type, category, and variant. Keep them current as operational requirements evolve.
Own the flag queue: triage issues raised by analysts, fix them, and route changes through the change-request approval workflow.
2. Workflow Configuration
Translate operational patterns into workflow configuration: stage sequences, variant rules, SLA adjustments, gate requirements, and follow-up cadences.
Design and test configuration changes before they go live. Version your changes, document why you made them, and maintain a clean audit trail.
Coordinate with operations leads to understand process changes and translate them into updated configuration.
3. Schema & Data Model Partnership
Work with the engineering team when a real-world rule does not fit the existing schema. Spot the mismatch, articulate why, and propose the change with enough context for a developer to act on it.
Use SQL to validate your own work and verify data accuracy before changes hit production.
4. Measurement & Training
Track what your rules do: reductions in manual touches, rework, and first-pass failures. Propose the next configuration improvement candidates from this data.
Write SOPs by work type and brief analysts on how configuration changes affect their workflows. You write for people who will run the process, not for a file.
What You Bring
Must-Have
2 to 5 years configuring rules, data, or workflows in an enterprise platform. Backgrounds that translate well: benefit or provider configuration in payer systems (Facets, QNXT, HealthRules, Amisys), EHR application analysis (Epic, Oracle Health, Meditech), enterprise SaaS administration (Salesforce, ServiceNow, Workday, Pega), or business rules engine configuration.
A demonstrated ability to take an unstructured source document, a policy, a set of requirements, an email thread, and decompose it into fields, conditions, exceptions, and checklists. You will be asked to show this in a work sample.
Version control and change discipline: you document why you made a change, test before you push, and own the outcome when something breaks downstream.
Clear written English. Other people will run the SOPs and playbooks you write.
Strong Preference
Experience with configurable workflow engines, BPM platforms, or business rules engines where you designed the rules, not just executed them.
JIRA: used for managing configuration change requests, flag queues, and work tracking alongside engineering and operations teams.
BPMN 2.0 awareness: ability to read and interpret process flow diagrams and translate them into platform workflow configuration.
Prior experience working with US clients or in a US time-zone overlap model.
Experience across more than one platform or system type: the ability to map a rule from one configuration environment to another.
Nice-to-Have
Exposure to US healthcare operations, RCM workflows, or provider credentialing and enrollment.
Familiarity with credentialing technology platforms such as symplr, Modio Health, Medallion, or similar.
Salesforce, ServiceNow, or Workday administration certification.
Epic certification or formal Facets/QNXT training.
Who You Are
You see structure in a document that most people read as prose. A requirements page is a schema to you before it is a process.
You break things before calling a configuration complete, because you have actually tested it.
You write documentation that the person after you can follow without asking questions.
You push back on vague requirements because you know what happens when a rule is ambiguous and live.
Eligibility Criteria
Education: Graduate degree in any discipline. Computer science, information systems, or a business-adjacent field is an advantage but not required.
Shift: US-aligned shift, onsite in Gurugram. Consistent availability during US business hours is required from day one.
Notice Period: 60 to 90 days is typical for this profile. Please state your notice period clearly.
Performance Expectations
What success looks like:
First 90 days: domain immersion complete. Playbooks, checklists, and follow-up defaults are live for the highest-volume work types. You own the flag queue and the change-request workflow.
6 months: your first configuration improvements are in production and measured. Analysts treat the knowledge base as the source of truth rather than their own notes.
12 months: the rules layer, not analyst memory, drives most routine work. You are defining the next configuration roadmap with the Manager.
Hiring Process
Stage 1: Application review. Include a short note with your CV (150 to 200 words): describe one rule, template, or configuration you built that removed manual work. What was the source? How did you structure it? What happened after it went live? Applications with the note are reviewed first.
Stage 2: TA screening call (20 minutes). Role fit & configuration background.
Stage 3: Work sample (90-minute take-home, mandatory). You receive a business rules document and structure it into fields, conditions, checklists, and gate conditions. Skippable by nothing.
Stage 4: Hiring manager interview with the Product Owner covering your work sample output and configuration approach.
Stage 5: Domain and technical interview with Operations Leadership and Engineering.
Stage 6: Offer.
Why Join Neolytix
Greenfield Ownership
You define the rules layer of a live platform used in production every day. Not maintaining someone else's configuration. Not a ticket queue.
Direct Access
You work with the Product Owner and Operations Leadership directly. No multi-layer hierarchy between you and the decision.
Domain You Can Learn
US healthcare and credentialing operations are taught by the team. The configuration aptitude is what we hire for.
Product Trajectory
InCredibly is moving toward standalone software licensing. The person who defines how the platform encodes rules grows with it.
Location: Gurugram, Haryana, India
NEOLYTIX
Associate / Sr Associate – AR (RCM)
Accounts Receivable & Denials · US Healthcare
LEVEL
Associate / Sr Associate
EXPERIENCE
1+ Yr / 3–4 Yrs
LOCATION
Gurugram (Onsite)
SHIFT
Night (US Hours)
Two openings, one team —
Associate requires a minimum of 1 year in US healthcare AR calling; Senior Associate requires 3–4 years with denials depth. Apply to the level that matches your experience.
About the Role
Neolytix is a US-headquartered healthcare MSO serving 270+ provider organizations. Our AR team works US insurance receivables end-to-end — following up with payers, resolving denials, and driving collections for physician groups and specialty practices.
Associates own payer follow-up and claim-status resolution on assigned buckets. Senior Associates handle complex denials, appeals, and aged AR, and act as first-line quality support for the pod.
Key Responsibilities
Core (Associate & Sr Associate)
Work assigned AR buckets — call US payers on claim status, underpayments, and non-payment, and document actions clearly in the billing system.
Analyze EOBs/ERAs, identify denial reasons (CARC/RARC), and take corrective action — rebill, reprocess, or escalate.
Meet daily productivity and quality targets (claims worked, resolution rate, call quality).
Maintain HIPAA-compliant handling of PHI at all times.
Additional (Sr Associate)
Own complex denials and appeals — draft appeal letters, track appeal TAT, and follow through to overturn.
Work aged AR (90+/120+) with root-cause notes that feed prevention, not just recovery.
Support the TL on quality — spot-check documentation, coach new associates on payer-specific nuances.
Skills & Experience
Must-Have
Associate: minimum 1 year in US healthcare AR calling (provider side). Sr Associate: 3–4 years with hands-on denials and appeals work.
Working knowledge of the US revenue cycle — claim lifecycle, EOB/ERA reading, denial codes (CARC/RARC), and timely-filing rules.
Experience on practice-management / EHR platforms — Epic, AdvancedMD, or Athena Health preferred; similar platforms considered.
Preferred
Multi-specialty physician-group experience.
Exposure to both government (Medicare/Medicaid) and commercial payers.
Eligibility Criteria
Education:
Bachelor’s degree (any discipline) is mandatory and must be completed — candidates currently pursuing a degree, or with an incomplete/dropped graduation, are not eligible.
Communication:
Voice-facing role — excellent spoken English with a clear, neutral accent and confident US payer-call handling, plus good written English for accurate documentation.
Work mode & shift:
Onsite at Gurugram, 5 days a week, on a fixed night (US-hours) shift — reliable attendance, punctuality, and roster adherence are essential.
Systems:
Comfortable working in billing/EHR platforms and MS Office; good computer proficiency and clear note-writing.
Notice period:
Immediate joiners or candidates on short notice strongly preferred.
Performance Expectations
You will be measured on clear, role-specific metrics:
Claims worked per day (productivity target).
Resolution / collection rate on assigned buckets.
Call and documentation quality score (from QA audits).
Aged-AR (90+/120+) reduction and denial-overturn rate (Sr Associate).
Hiring Process
HR Screening
2 Technical Interviews
Assessment Round
HR discussion (fitment, shift, salary).
Why Join Neolytix
US Healthcare Depth
Live US provider accounts across 270+ client organizations — real RCM, not a training bench.
Clear Growth Path
Associate → Sr Associate → QA / SME / TL → AM: progression tied to performance.
Multi-Platform Exposure
Hands-on across Epic, AdvancedMD, AthenaHealth, and more — skills that travel.
Stable, Growing MSO
A fast-growing US-headquartered organization with centres in Chicago, Gurugram, and Manila.
Location: Gurugram, Haryana, India
NEOLYTIX
Associate / Sr Associate – AR (RCM)
Accounts Receivable & Denials · US Healthcare
LEVEL
Associate / Sr Associate
EXPERIENCE
1+ Yr / 3–4 Yrs
LOCATION
Gurugram (Onsite)
SHIFT
Night (US Hours)
Two openings, one team —
Associate requires a minimum of 1 year in US healthcare AR calling; Senior Associate requires 3–4 years with denials depth. Apply to the level that matches your experience.
About the Role
Neolytix is a US-headquartered healthcare MSO serving 270+ provider organizations. Our AR team works US insurance receivables end-to-end — following up with payers, resolving denials, and driving collections for physician groups and specialty practices.
Associates own payer follow-up and claim-status resolution on assigned buckets. Senior Associates handle complex denials, appeals, and aged AR, and act as first-line quality support for the pod.
Key Responsibilities
Core (Associate & Sr Associate)
Work assigned AR buckets — call US payers on claim status, underpayments, and non-payment, and document actions clearly in the billing system.
Analyze EOBs/ERAs, identify denial reasons (CARC/RARC), and take corrective action — rebill, reprocess, or escalate.
Meet daily productivity and quality targets (claims worked, resolution rate, call quality).
Maintain HIPAA-compliant handling of PHI at all times.
Additional (Sr Associate)
Own complex denials and appeals — draft appeal letters, track appeal TAT, and follow through to overturn.
Work aged AR (90+/120+) with root-cause notes that feed prevention, not just recovery.
Support the TL on quality — spot-check documentation, coach new associates on payer-specific nuances.
Skills & Experience
Must-Have
Associate: minimum 1 year in US healthcare AR calling (provider side). Sr Associate: 3–4 years with hands-on denials and appeals work.
Working knowledge of the US revenue cycle — claim lifecycle, EOB/ERA reading, denial codes (CARC/RARC), and timely-filing rules.
Experience on practice-management / EHR platforms — Epic, AdvancedMD, or Athena Health preferred; similar platforms considered.
Preferred
Multi-specialty physician-group experience.
Exposure to both government (Medicare/Medicaid) and commercial payers.
Eligibility Criteria
Education:
Bachelor’s degree (any discipline) is mandatory and must be completed — candidates currently pursuing a degree, or with an incomplete/dropped graduation, are not eligible.
Communication:
Voice-facing role — excellent spoken English with a clear, neutral accent and confident US payer-call handling, plus good written English for accurate documentation.
Work mode & shift:
Onsite at Gurugram, 5 days a week, on a fixed night (US-hours) shift — reliable attendance, punctuality, and roster adherence are essential.
Systems:
Comfortable working in billing/EHR platforms and MS Office; good computer proficiency and clear note-writing.
Notice period:
Immediate joiners or candidates on short notice strongly preferred.
Performance Expectations
You will be measured on clear, role-specific metrics:
Claims worked per day (productivity target).
Resolution / collection rate on assigned buckets.
Call and documentation quality score (from QA audits).
Aged-AR (90+/120+) reduction and denial-overturn rate (Sr Associate).
Hiring Process
HR Screening
2 Technical Interviews
Assessment Round
HR discussion (fitment, shift, salary).
Why Join Neolytix
US Healthcare Depth
Live US provider accounts across 270+ client organizations — real RCM, not a training bench.
Clear Growth Path
Associate → Sr Associate → QA / SME / TL → AM: progression tied to performance.
Multi-Platform Exposure
Hands-on across Epic, AdvancedMD, AthenaHealth, and more — skills that travel.
Stable, Growing MSO
A fast-growing US-headquartered organization with centres in Chicago, Gurugram, and Manila.
Location: Bolivia
Work from home | Full-Time | Independent Contractor
Are you bilingual with experience in
healthcare, hospitals, medical translation, or medical documentation
? Join our remote healthcare team and help physicians manage accurate patient records and documentation.
Responsibilities
Prepare and organize medical records for physicians
Update patient history and health information
Perform accurate medical data entry and documentation
Review basic lab results and screening procedures
Follow HIPAA, Joint Commission, and facility policies
Support physicians with administrative and clerical tasks
Requirements
Bilingual with healthcare/medical translation experience
Strong English and communication skills
Detail-oriented and reliable
Available
Monday to Friday, 10 AM to 7 PM CST
Laptop/Desktop:
i5+ processor, 8GB RAM
Internet:
35 Mbps+
Noise-canceling headset, webcam, and dedicated workspace
Compensation: $650 USD/month + bonuses + profit sharing
Apply now and join our growing remote healthcare team!
Location: Venezuela
Work from home | Full-Time | Independent Contractor
Are you bilingual with experience in
healthcare, hospitals, medical translation, or medical documentation
? Join our remote healthcare team and help physicians manage accurate patient records and documentation.
Responsibilities
Prepare and organize medical records for physicians
Update patient history and health information
Perform accurate medical data entry and documentation
Review basic lab results and screening procedures
Follow HIPAA, Joint Commission, and facility policies
Support physicians with administrative and clerical tasks
Requirements
Bilingual with healthcare/medical translation experience
Strong English and communication skills
Detail-oriented and reliable
Available
Monday to Friday, 10 AM to 7 PM CST
Laptop/Desktop:
i5+ processor, 8GB RAM
Internet:
35 Mbps+
Noise-canceling headset, webcam, and dedicated workspace
Compensation: $650 USD/month + bonuses + profit sharing
Apply now and join our growing remote healthcare team!
Location: Venezuela
Work from home | Full-Time | Independent Contractor
Are you bilingual with experience in
healthcare, hospitals, medical translation, or medical documentation
? Join our remote healthcare team and help physicians manage accurate patient records and documentation.
Responsibilities
Prepare and organize medical records for physicians
Update patient history and health information
Perform accurate medical data entry and documentation
Review basic lab results and screening procedures
Follow HIPAA, Joint Commission, and facility policies
Support physicians with administrative and clerical tasks
Requirements
Bilingual with healthcare/medical translation experience
Strong English and communication skills
Detail-oriented and reliable
Available
Monday to Friday, 10 AM to 7 PM CST
Laptop/Desktop:
i5+ processor, 8GB RAM
Internet:
35 Mbps+
Noise-canceling headset, webcam, and dedicated workspace
Compensation: $650 USD/month + bonuses + profit sharing
Apply now and join our growing remote healthcare team!
Location: Peru
Work from home | Full-Time | Independent Contractor
Are you bilingual with experience in
healthcare, hospitals, medical translation, or medical documentation
? Join our remote healthcare team and help physicians manage accurate patient records and documentation.
Responsibilities
Prepare and organize medical records for physicians
Update patient history and health information
Perform accurate medical data entry and documentation
Review basic lab results and screening procedures
Follow HIPAA, Joint Commission, and facility policies
Support physicians with administrative and clerical tasks
Requirements
Bilingual with healthcare/medical translation experience
Strong English and communication skills
Detail-oriented and reliable
Available
Monday to Friday, 10 AM to 7 PM CST
Laptop/Desktop:
i5+ processor, 8GB RAM
Internet:
35 Mbps+
Noise-canceling headset, webcam, and dedicated workspace
Compensation: $650 USD/month + bonuses + profit sharing
Apply now and join our growing remote healthcare team!
Location: Yerevan, Armenia
Job Title:
Armenian Bilingual Medical Virtual Assistant
Company:
Neolytix
Work Setup:
Remote
Employment Type:
Full-time
About this Position
Tired of just doing a part of the job and not seeing the impact of your work? Here at Neolytix, we believe in the growth of each and every individual by helping them understand the end-to-end process of how to run a clinic!
About Neolytix
Neolytix is a boutique Consulting and Management Services Organization that works with small & medium-sized healthcare providers across the United States. Our portfolio of services caters to micro verticals and is built on the expertise we have developed in enabling these practices.
Work with a company where your work can make a real impact!
We are a boutique company respected and ❤ by our clients providing no-nonsense advice on key issues that impact them.
4.7 ⭐ on Google and 4.2 ⭐ on Glassdoor with 80% of approval rating!
Working at Neolytix
At Neolytix, you will learn to hone your consultative skills, develop drive and leadership, balance work with family time, and most importantly have fun!
Complimentary Medical Coverage
Life & Disability Insurance
Work with diverse team members across countries & cultures
Participate in Clubs based on your hobbies and share your passion with like minded enthusiasts
Job Description
Prepares and assembles medical record documentation/charts for physician
Ensures medical record compliance by self-documentation attestation.
Updates patient history, physical exam, and other pertinent health information in the patient
Prepares and sends all documentation to physician for review and approval via authentication of detailed data entry and facility-specific procedures.
Monitors the duration of basic lab results and screening procedures.
Complies with hospital and medical facility policies, including those relating to HIPAA and Joint Commission.
Performs other clerical duties and tasks to improve provider productivity and clinic workflow as assigned.
Demonstrate understanding necessary to assess, review and apply criteria
Requirements
Previous experience in a customer service or healthcare-related role preferred
Strong communication and interpersonal skills
Excellent problem-solving abilities and attention to detail
Ability to multitask and prioritize tasks in a fast-paced environment
Proficiency in Microsoft Office and electronic medical records (EMR) systems
Compassionate and empathetic demeanor
Desktop/Laptop with at least i5/Ryzen5 processor and 8gb of Ram
Webcam, Noise Cancelling headset, 35mbps internet speed or above
Dedicated place at home for work
Benefits
Paid training
Remote setup
Location: Yerevan, Armenia
Job Title:
Armenian Bilingual Medical Virtual Assistant
Company:
Neolytix
Work Setup:
Remote
Employment Type:
Full-time
About this Position
Tired of just doing a part of the job and not seeing the impact of your work? Here at Neolytix, we believe in the growth of each and every individual by helping them understand the end-to-end process of how to run a clinic!
About Neolytix
Neolytix is a boutique Consulting and Management Services Organization that works with small & medium-sized healthcare providers across the United States. Our portfolio of services caters to micro verticals and is built on the expertise we have developed in enabling these practices.
Work with a company where your work can make a real impact!
We are a boutique company respected and ❤ by our clients providing no-nonsense advice on key issues that impact them.
4.7 ⭐ on Google and 4.2 ⭐ on Glassdoor with 80% of approval rating!
Working at Neolytix
At Neolytix, you will learn to hone your consultative skills, develop drive and leadership, balance work with family time, and most importantly have fun!
Complimentary Medical Coverage
Life & Disability Insurance
Work with diverse team members across countries & cultures
Participate in Clubs based on your hobbies and share your passion with like minded enthusiasts
Job Description
Prepares and assembles medical record documentation/charts for physician
Ensures medical record compliance by self-documentation attestation.
Updates patient history, physical exam, and other pertinent health information in the patient
Prepares and sends all documentation to physician for review and approval via authentication of detailed data entry and facility-specific procedures.
Monitors the duration of basic lab results and screening procedures.
Complies with hospital and medical facility policies, including those relating to HIPAA and Joint Commission.
Performs other clerical duties and tasks to improve provider productivity and clinic workflow as assigned.
Demonstrate understanding necessary to assess, review and apply criteria
Requirements
Previous experience in a customer service or healthcare-related role preferred
Strong communication and interpersonal skills
Excellent problem-solving abilities and attention to detail
Ability to multitask and prioritize tasks in a fast-paced environment
Proficiency in Microsoft Office and electronic medical records (EMR) systems
Compassionate and empathetic demeanor
Desktop/Laptop with at least i5/Ryzen5 processor and 8gb of Ram
Webcam, Noise Cancelling headset, 35mbps internet speed or above
Dedicated place at home for work
Benefits
Paid training
Remote setup
Location: Bolivia
Work from home | Full-Time | Independent Contractor
Are you bilingual with experience in
healthcare, hospitals, medical translation, or medical documentation
? Join our remote healthcare team and help physicians manage accurate patient records and documentation.
Responsibilities
Prepare and organize medical records for physicians
Update patient history and health information
Perform accurate medical data entry and documentation
Review basic lab results and screening procedures
Follow HIPAA, Joint Commission, and facility policies
Support physicians with administrative and clerical tasks
Requirements
Bilingual with healthcare/medical translation experience
Strong English and communication skills
Detail-oriented and reliable
Available
Monday to Friday, 10 AM to 7 PM CST
Compensation: $650 USD/month + bonuses + profit sharing
Apply now and join our growing remote healthcare team!
Location: Venezuela
Work from home | Full-Time | Independent Contractor
Are you bilingual with experience in
healthcare, hospitals, medical translation, or medical documentation
? Join our remote healthcare team and help physicians manage accurate patient records and documentation.
Responsibilities
Prepare and organize medical records for physicians
Update patient history and health information
Perform accurate medical data entry and documentation
Review basic lab results and screening procedures
Follow HIPAA, Joint Commission, and facility policies
Support physicians with administrative and clerical tasks
Requirements
Bilingual with healthcare/medical translation experience
Strong English and communication skills
Detail-oriented and reliable
Available
Monday to Friday, 10 AM to 7 PM CST
Compensation: $650 USD/month + bonuses + profit sharing
Apply now and join our growing remote healthcare team!
Location: Gurugram, Haryana, India
NEOLYTIX
IT Support Senior Associate
Information Technology | Gurugram
FUNCTION
Information Technology
EXPERIENCE
2–4 Years
LOCATION
Gurugram (Onsite)
SHIFT
General Hours
About the Role
Neolytix is a US-headquartered healthcare BPO/KPO serving 280+ healthcare organizations across RCM, Credentialing and Provider Enrollment, Medical Coding, Virtual Medical Assistants, and Payer Analytics, with delivery centers in Gurugram and Manila. The IT Support Senior Associate provides first- and second-level technical assistance to onsite and remote users across the Gurugram office and global operations, ensuring smooth functioning of hardware, software, network infrastructure, and end-user systems.
Key Responsibilities
Provide Level 1 and Level 2 technical support for hardware, software, and peripheral issues.
Install, configure, and troubleshoot operating systems (Windows and macOS), standard applications, and email clients (Outlook, Exchange Online, and Google Workspace).
Manage user accounts, security permissions, and system access via Azure AD, Microsoft 365, Intune, and other enterprise platforms.
Maintain and update IT asset inventory with proper documentation and tagging.
Support and monitor network connectivity, Wi-Fi, VPN, and SharePoint performance with IT administrators.
Assist with setup and maintenance of video-conferencing and collaboration tools (Google Meet, Zoom, and Microsoft Teams).
Respond to service tickets and follow up to ensure timely resolution per SLA targets.
Collaborate with global IT teams for escalations, project rollouts, and security-compliance initiatives.
Educate users on IT best practices, system security, and productivity-tool usage.
What You Bring
Must-Have
Bachelor's degree in Information Technology, Computer Science, or a related field.
2 to 4 years in IT support or helpdesk roles within a corporate or BPO environment.
Proficiency in Windows, Microsoft 365, Exchange Online, SharePoint Online, Intune, and common enterprise IT platforms.
Basic understanding of networking (LAN/WAN/Wi-Fi), VPNs, and cloud-based systems.
Strong analytical, troubleshooting, and communication skills; able to manage multiple tasks in a fast-paced environment.
Nice-to-Have
Familiarity with service-desk tools such as Jira, Freshservice, or Zendesk.
Why Join Neolytix
Multi-Geography Exposure
Hands-on learning across enterprise platforms in a US healthcare tech environment.
Supportive Global Team
Direct access to a collaborative global IT team.
Certification Support
Ongoing professional development and certification opportunities.
Solid Benefits
Competitive compensation with health insurance and paid time off.
Location: Caracas, Venezuela
Work from home | Full-Time | Independent Contractor
Are you bilingual with experience in
healthcare, hospitals, medical translation, or medical documentation
? Join our remote healthcare team and help physicians manage accurate patient records and documentation.
Responsibilities
Prepare and organize medical records for physicians
Update patient history and health information
Perform accurate medical data entry and documentation
Review basic lab results and screening procedures
Follow HIPAA, Joint Commission, and facility policies
Support physicians with administrative and clerical tasks
Requirements
Bilingual with healthcare/medical translation experience
Strong English and communication skills
Detail-oriented and reliable
Available
Monday to Friday, 10 AM to 7 PM CST
Compensation: $650 USD/month + bonuses + profit sharing
Apply now and join our growing remote healthcare team!
Location: Pasig, Metro Manila, Philippines
Job Title: Patient Access - Medical Virtual Assistant
Company: Neolytix
Work Set up: Remote
Employment Type: Full-time
About this Position
Tired of just doing a part of the job and not seeing the impact of your work? Here at Neolytix, we believe in the growth of each and every individual by helping them understand the end-to-end process of how to run a clinic
About Neolytix
Neolytix is a boutique Consulting and Management Services Organization that works with small & medium-sized healthcare providers across the United States. Our portfolio of services caters to micro verticals and is built on the expertise we have developed in enabling these practices.
Work with a company where your work can make a real impact!
We are a boutique company respected and ❤ by our clients providing no-nonsense advice on key issues that impact them.
4.7 ⭐ on Google and 4.2 ⭐ on Glassdoor with 80% of approval rating!
Working at Neolytix
At Neolytix, you will learn to hone your Consultative skills, develop drive & leadership, balance work with family time and importantly have fun!
Complimentary Medical Coverage
Work with diverse team members across countries & cultures
Participate in Clubs based on your hobbies and share your passion with like minded enthusiasts
Job Description
Prepares and assembles medical record documentation/charts for physician
Ensures medical record compliance by self-documentation attestation.
Updates patient history, physical exam, and other pertinent health information in the patient
Prepares and sends all documentation to physician for review and approval via authentication of detailed data entry and facility-specific procedures.
Monitors the duration of basic lab results and screening procedures.
Complies with hospital and medical facility policies, including those relating to HIPAA and Joint Commission.
Performs other clerical duties and tasks to improve provider productivity and clinic workflow as assigned.
Demonstrate understanding necessary to assess, review and apply criteria
Requirements:
Previous experience in a customer service or healthcare-related role preferred
Strong communication and interpersonal skills
Excellent problem-solving abilities and attention to detail
Ability to multitask and prioritize tasks in a fast-paced environment
Proficiency in Microsoft Office and electronic medical records (EMR) systems
Compassionate and empathetic demeanor
Desktop/Laptop with at least i3/Ryzen3 processor and 8gb of Ram
Webcam, Noise Cancelling headset, 30mbps internet speed or above
Dedicated place at home for work
Benefits:
Competitive salary
Comprehensive benefits package
Paid time off and holidays
Opportunities for career advancement and professional development
Collaborative and supportive work environment
Location: Philippines
REMOTE (WFH) | FULL-TIME | 9PM-6AM PHT (FIXED SCHEDULE)
Neolytix is looking for a Healthcare Associate who already knows the prior authorization world inside and out — in a healthcare BPO, a hospital, a clinic, a payer-services team, or a revenue cycle department — and can step in already knowing how the work goes.
WHAT YOU WILL DO:
Own the authorization lifecycle
Submit authorization requests through payer portals and other approved channels, and track them through to resolution.
Collect and validate clinical documentation and patient information needed to support each request.
Manage payer follow-up, status tracking, escalations, and deadlines so nothing slips through the cracks.
Support peer-to-peer reviews, denials, reconsiderations, and appeals when a request needs a second look.
Navigate the systems that keep care moving
Work confidently across EHR/EMR systems, payer portals, communication tools, and multi-queue work environments.
Enter data accurately, spot errors before they become problems, complete forms correctly the first time, and keep documentation audit-ready.
Take inbound calls from healthcare professionals — nurses, physicians, and office staff — with authorization-related questions, and professionally assist insurance members who need help or clarification.
Explain billing, benefits, and account details to callers clearly and professionally, verifying caller and account information against records before processing any request.
Keep the queue under control
Manage a high-volume, multi-queue workload with strong organization, time prioritization, and SLA awareness.
Document every interaction completely and accurately, and resolve issues patiently — including with callers who need extra time or a simpler explanation.
Maintain confidentiality and professionalism at all times, and complete required HIPAA and security training.
WHY APPLY?
Gain a meaningful work, as you're the person standing between a patient and the care they need. This is a role built around the skills you already have. If prior authorization is a language you already speak fluently, we'd love to hear from you!
Philippines
Quezon City, Metro Manila, Philippines; The successful candidate will be able to navigate regional employment practices, work effectively across time zones, maintain high levels of confidentiality, and balance employee advocacy with Neolytix’s operational and client-service requirements
Gurugram, Haryana, India
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Gurugram, Haryana, India; Propose the next configuration improvement candidates from this data; Prior experience working with US clients or in a US time-zone overlap model