Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations:
NYC, SF, LA, Chicago
About the Role
The Sr. Director of Customer Engineering will partner directly with the Area Vice President of Sales for Digital Native/AI to lead one of Cloudflare’s fastest-growing market segments. As a key member of the leadership team, this role serves as a business and technical leader accountable for go to market (GTM) motions and strategy, technical win rates, deal quality, customer outcomes / full life cycle, and team effectiveness across the entire Digital Native portfolio. Operating through managers and senior individual contributors, this leader will drive the regional vision by embedding AI-assisted execution and automated evaluation layers into everyday sales engineering workflows, setting the standards for execution while strategically engaging in critical customer moments to accelerate growth and impact.
Responsibilities
Drive Regional Strategy: Partner with Digital Native Sales Leaders to develop and execute technical solution strategies, leveraging AI-assisted architecture platforms and automated account planning tools to design customized technical blueprints for Digital Native clients.
Lead, mentor, and coach frontline CE Managers, instilling high standards for technical rigor, team culture, and hiring.
Proven experience managing first-line engineering or pre-sales managers, with a track record of scaling teams through rapid headcount growth.
Define career development pathways, succession planning, and performance management frameworks across both the management and IC tracks.
Drive talent acquisition strategy to recruit top-tier, developer-native systems engineers and managers in a competitive AI talent market
Own the pre-sales technical strategy for high-velocity and enterprise-tier AI labs, developer platforms, and digital native scale-ups.
Partner closely with the AVP of Sales in Digital Native to drive pipeline conversion, strategy, technical win rates, incentive alignment and quota attainment.
Set the technical standard for edge and AI solution design (Cloudflare Workers, Workers AI, Vectorize, Hyperdrive, R2, and edge inference pipelines).
Serve as executive sponsor on high-stakes, Tier-1 deals, meeting directly with prospect CTOs, VP of Platform/Infra, and technical founders.
Design optimal territory coverage, resource allocation models, and account pod structures balancing high-touch strategic deals with scaled technical touchpoints.
Own Performance Metrics: Oversee and report on Digital Native technical performance metrics—including win rates, deal quality, and team capacity—utilizing automated evaluation pipelines over foundational data layers to continuously elevate execution bars.
Collaborate Internationally and Cross-Functionally: Swiftly identify and resolve regional issues by collaborating with global regional leads and deploying automated Customer Escalation AI Reviewers to streamline complex technical escalations.
Influence the Product Roadmap: Represent the Digital Native Customer Engineering organization at the executive level, collaborating with Product Management and Engineering teams to prioritize regional requirements and advocate for investments in serverless and AI-driven security capabilities.
Cultivate Partner Ecosystems: Partner closely with Channel, Global Systems Integrators (GSIs), and local ecosystem partners across the Digital Native segment to define joint technical strategies and scale Cloudflare’s market reach through automated solution frameworks.
Desirable Skills, Knowledge, and Experience
Must-Have Skills
Proven Leadership Experience: 8+ years of Customer Engineering leadership or enterprise sales leadership experience managing mid-to-large-sized technical organizations, including experience managing people managers within AI-assisted technical selling environments.
Technical Background: 8+ years of experience as a hands-on Customer Engineer or Technical Consultant delivering complex SaaS, PaaS, or cloud security solutions.
Strategic Partnering: A proven track record of successfully partnering with Account Executives, Customer Success teams, and executive-level stakeholders to drive enterprise revenue and successful customer outcomes.
Escalation & Conflict Resolution: Demonstrable experience in successfully navigating, de-escalating, and solving complex technical escalations, utilizing automated escalation frameworks and cross-functional AI reviewer pipelines.
Enterprise Contract & Process Management: Strong experience supporting enterprise contract management, commercial negotiations, compliance, or project management frameworks within the Digital Native Segment.
Bonus Points
Diverse Industry Background: Prior experience spanning financial consulting, software development, product management, or technical project delivery.
Ecosystem Knowledge: Strong existing relationships or familiarity with major Digital Native channel partners and global systems integrators.
Advanced Technical Credibility: Hands-on familiarity with Zero Trust/SASE architectures, application security frameworks, serverless developer platforms, or modern AI development and automation environments (e.g., OpenCode, Windsurf).
Compensation
Compensation may be adjusted depending on work location.
For New York City based hires:
Estimated annual salary of $312,
000 - $491,000.
For San Francisco Bay Area based hires: Estimated annual salary of $326,000 - $513,000.
For California based hires (Except San Francisco): Estimated annual salary of $312,000 - $491,000.
For Chicago based hires: Estimated annual salary of $284,000 - $446,000.
Equity
This role is eligible to participate in Cloudflare's equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little ea
sier and fun! The below is a description of our
benefits for employees in the United States, and benefits may vary for employees based outside the U
.S
.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fe
rtility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and
Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings P
lan
Employee Stock P
articipation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, i
ncluding parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: United States
Company introduction:
Compass Pathways plc (Nasdaq: CMPS) is a biotechnology company dedicated to unlocking urgently needed new treatment options in mental health care.
The Company is headquartered in London, UK, with a U.S. office in New Jersey. We believe mental health patients deserve the possibility of a better future. Our initial focus is developing COMP360 psilocybin, a proprietary, investigational, synthetic psilocybin treatment under evaluation for treatment-resistant depression (TRD) and post-traumatic stress disorder (PTSD). COMP360 is a potentially first-in-class treatment and has Breakthrough Therapy designation from the U.S. Food and Drug Administration (FDA), as well as Innovative Licensing and Access Pathway (ILAP) designation in the UK for TRD.
We are leading the world’s largest classic psychedelic clinical program in TRD, and building upon that robust foundation, we are executing a late-stage trial evaluating COMP360 for PTSD, another condition with high unmet need. Our goal is to advance treatments that move the field of psychiatry towards treatment options that offer rapid onset and sustained durability with infrequent dosing. -
Compass Pathways
Job overview
:
The Clinical Care Operations department at Compass leads and oversees implementation of necessary trainings of personnel at clinical trial sites to deliver psychedelic treatment to trial participants. The Associate Manager, Clinical Care Operations will play an important role in the startup and ongoing support of our clinical trials by managing operations to train support providers working on our clinical trials. Support providers are integral in preparing participants for their COMP360 treatment sessions, providing monitoring and support during the sessions, and then supporting the participant’s self-directed integration (or processing) of their experiences. This position will work directly with our trainers and CRO partners, as well as with key internal stakeholders. This position will be responsible for scheduling, running, supporting, and documenting training completion for support providers at clinical trial sites across North America, Europe and Australia. Flexibility to work across time zones, attention to detail, strong initiative, teamwork and sense of accountability will be important in this role.
Location
:
Hybrid in our Jersey City office or remote on the East Coast in the United States.
Reports to:
Associate Director, Clinical Care Operations.
Roles and responsibilities
(
Include but are not limited to
):
Schedule training events across time zones
Support smooth operations for live online trainings
Partner with trainers and CRO to ensure on-time training completion and training documentation
Oversight of CRO training activities, as assigned
Assess support provider competency during training, ensuring alignment with the training requirements, and escalating any concerns to clinical and operational leadership as needed
Manage updates to support provider training materials, including project management, content drafting, managing consultant work, coordination of stakeholder review, and making updates on the Rise e-learning authoring tool used for training content
Oversight of CRO training activities, as assigned
Support inspection readiness through adherence to processes, as well as timely, accurate and complete documentation of training activities
Additional tasks as determined by R&D Operations team
Accountable for compliance with ethical and scientific standards, regulatory requirements, and the Compass Quality Management System, ensuring participant safety, data integrity, and accuracy throughout the trial process
Candidate Profile
:
3-5 years of experience in clinical research operations or training operations in a clinical research setting, Pharma/Biotech, CRO, EdTech or mental health startup
Experience scheduling events/meetings across time-zones as well as consultant/vendor management and/or customer service required
Strong excel skills and experience with project management software such as Smartsheet, Trello, or Jira required
Experience managing events with Zoom (ie. scheduling settings, managing breakout rooms, sharing video/audio) preferred. Experience with the Rise e-learning authoring tool and audio/video editing software preferred
Experience with complex record keeping in a highly regulated setting required; experience with Quality Management Systems and eTMF filing as well as knowledge of, and experience working with, GDocP strongly preferred
Highly operational and detail-oriented, able to get things done quickly while ensuring attention to detail and clear communication
Thrives in a fast paced and continually changing environment with drive to take initiative and commitment to collaboration
Ability to work flexible hours occasionally to support training across time zones
Demonstrated working knowledge of GCP, ICH guidelines, and FDA regulation
Bachelor’s degree, preferrable in life or social sciences areas or equivalent experience
Compensation Description (annually):
Our compensation package for permanent hires includes base salary, discretionary bonus, and equity, alongside our comprehensive benefits offering.
Please note that the base salary range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location.
【Base salary per annum】:
$90,000
—
$120,000 USD
Benefits:
For an overview of our benefits package and compensation information, please visit "
Joins us - Our Benefits
".
These include f
lexibility & generous time off, parental & reproductive support, health & medical, mental health & wellbeing and Financial health.
Equal opportunities:
Reasonable accommodation
We are committed to building a workplace where everyone’s wellbeing matters. If you need reasonable accommodation during the interview process to be at your best, please let our recruiting team know.
UK applicants
We are proud of our commitment to diversity and equality (pursuant to the Equality Act 2010). We do not discriminate based upon race, religion or belief, colour, nationality, ethnic or national origin, gender, pregnancy or maternity, marital or civil partner status, sexual orientation, gender reassignment, age or disability.
US applicants
Compass Pathways is proud to be an equal opportunity employer. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, and related medical conditions), ethnicity, age, disability, sexual orientation, gender identity, gender expression, military service, genetic information, familial or marital status, or any other status, category, or characteristic protected by applicable law.
Sponsorship
:
Unfortunately, we cannot sponsor employment visas and can only accept applications if you have employment rights in the country to which you are applying.
Data Privacy:
All data is confidential and protected by all legal and data privacy requirements, please see our recruitment
Privacy Notice
to learn more about how we process personal data.
Location: New York, NY; Salt Lake City, UT; San Francisco, CA
Flex is a growth-stage, NYC headquartered FinTech company that is building the payment layer for life's financial obligations, giving households one place to see, split, and pay their bills around how they live and get paid. By offering greater choice over how and when payments are made and allowing eligible on time payments to help build a positive credit history, Flex puts households back in control of their cash flow.
That work brings together people with different perspectives who challenge the status quo and take ownership of solving difficult problems. For you, that means doing the best work of your career next to people who make you better, and together bringing ideas to life that make a real impact for the people we serve.
About the Role
Flex is building a next-generation compliance function where AI-enabled systems and human expertise work together to scale regulatory oversight without slowing product innovation. As Associate Director, Product Compliance, you will be a senior individual contributor on the Product Compliance team, reporting to the Head of Product Compliance and partnering closely with Product, Engineering, Legal, Risk, Marketing, and bank partners to enable compliant innovation across Flex's lending and payments ecosystem.
This is a hands-on execution role, not a people leadership role. You will not run the team, manage staff, or own the function's strategy; the Head of Product Compliance owns those. You will carry the most complex advisory work yourself and make the function faster by running and improving AI-enabled review workflows, clear standards, and disciplined documentation rather than by adding headcount.
You will be responsible for:
Owning individual advisory reviews end to end for product launches, product changes, and marketing initiatives
Delivering fast, precise regulatory interpretation that is well documented and defensible
Operating and improving AI-enabled review workflows, automated monitoring, and compliance tooling in daily practice
Coordinating bank partner review and approval for products and consumer-facing content
What You Will Do
Carry advisory reviews for product launches, product changes, marketing initiatives, and emerging regulatory issues end to end, ensuring every decision is well documented and defensible.
Apply consumer protection regulations, including lending, payments, and fintech regulatory frameworks, directly to product design, disclosures, fee structures, and customer journeys.
Execute risk-tiered review processes and maintain the standards libraries, templates, and precedents that keep reviews fast, consistent, and reusable across the function.
Operate AI-assisted review systems and agent-based workflows in areas such as marketing compliance review, regulatory change monitoring, and product risk assessment. Check their output before it goes into a determination, and improve them based on what you see in daily use.
Conduct product risk assessments ahead of launch, identify gaps early, and drive them to resolution with product and engineering owners.
Partner with product and operations teams to investigate compliance issues, drive root-cause remediation, and strengthen preventative controls.
Coordinate day-to-day with bank partners on product and marketing approvals, producing documentation that withstands examiner and partner scrutiny.
Write review files so another reviewer can pick up the work, and turn repeat questions into templates and standards.
Raise the quality and turnaround bar by example: set precedent other reviewers reuse and mentor junior team members informally. This role carries no direct management responsibility.
Who You Are
8+ years of experience in product compliance, compliance advisory, or regulatory risk roles within fintech, consumer lending, payments, banking, or financial services.
A hands-on operator with high personal throughput: you own complex reviews yourself, document precisely, and are comfortable being accountable for outcomes without a team.
Deep working knowledge of consumer protection regulations for lending and payments, with a demonstrated ability to translate requirements into product guardrails that hold up under scrutiny.
An effective partner to product and engineering teams during development; you influence decisions through clarity and credibility rather than authority.
AI and Compliance Modernization Experience
A daily user of AI tools in your own work, with experience operating or implementing AI-enabled compliance tooling, automation, or agent-based workflows within compliance, risk, or product governance functions.
Familiarity with using technology to improve the speed, quality, and scalability of compliance review processes.
Ability to translate regulatory requirements into technology-driven review processes that integrate into product and operational workflows.
Compensation
Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines. For candidates located in our Tier 1 (NYC/Bay Area) and Tier 3 (Salt Lake City) markets, the base salary pay range for this role is below. Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the cities listed below, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location.
Tier 1 (NYC/Bay Area)
$176,000
—
$220,000 USD
Tier 3 (Salt Lake City)
$149,600
—
$187,000 USD
Life at Flex
Building a successful company takes a diverse team of intelligent, curious, determined, empathetic, and self-aware people. Our headquarters is in New York City, with employees across the US, Australia, Canada, and South America. We’re growing quickly and deliberately, with a focus on building an inclusive culture. We value the perspectives our people bring and take pride in being an equal opportunity workplace.
Offices
Roles posted in New York, San Francisco, and Salt Lake City are hybrid positions with on-site expectations of 2-3 days per week in our local offices. For candidates outside of these areas, you may be eligible for our relocation assistance program.
Benefits
View our benefits and more at
getflex.com/careers
.
- Develop and maintain the API for a customer-facing financial data collection product. - Manage AI agents (Claude Code, Codex): write prompts, review agent output, keep instructions up to date.
УдалённоseniorWorking hours: Central European Time (CET / CEST)
Location: Toronto, Ontario
Workplace: Hybrid
Artificial Intelligence. Actual Impact.
At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.
We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.
So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.
🚀 THE ADVENTURE AHEAD
As our Premium Support Advisor, you will serve as the dedicated technical co-pilot and trusted advisor for our most strategic enterprise accounts. You’ll step into the spotlight to untangle complex software challenges, proactively pave the way for seamless learning experiences, and turn high-stakes technical questions into long-term client wins. By bridging our premier clients directly with internal product visionaries, your insights will actively steer platform enhancements and redefine modern technical support. If you thrive at the intersection of deep-dive problem solving and white-glove customer advocacy, this is your launchpad to make an immediate, tangible impact.
⚡ THE DAY-TO-DAY
- Champion High-Impact Accounts: Act as the go-to technical partner for our Premier, Advantage, and Essential accounts, conducting regular ticket reviews, spotting macro trends, and delivering swift, proactive resolutions.
- Deliver White-Glove Support: Provide responsive, multi-channel technical support across phone, video, chat, and email, adapting fluidly to client communication preferences to consistently exceed expectations.
- Crack the Code on Complex Puzzles: Dive deep into application behaviors to diagnose root causes, engineer effective workarounds, and collaborate directly with our Product and Engineering squads when escalated code-level fixes are needed.
- Rally Cross-Functional Crews: Partner closely with Customer Success Managers (CSMs), Account Managers (AMs), Technical Account Managers (TAMs), and Professional Services (PS) to align account strategies, resolve escalations, and protect client retention.
- Shape the Product Roadmap: Act as the voice of the customer during new feature rollouts, translating operational feedback and real-world client friction into actionable insights for our Product Management teams.
- Architect Knowledge & Clarity: Maintain meticulous technical documentation of client environments, troubleshooting blueprints, and known issues to empower team-wide knowledge sharing and elevate response efficiency.
🦸 YOUR SUPERPOWERS
- Proven SaaS Expertise: 3.5+ years of hands-on experience mastering technical support challenges within the SaaS industry, backed by a Bachelor’s degree in Computer Science, IT, or equivalent practical experience.
- Relentless Problem-Solving Drive: Strong technical aptitude with a proven track record of diving into complex software applications, isolating elusive root causes, and autonomously leading technical requests to full resolution.
- Toolbox Fluency: Confident proficiency navigating modern support and workflow tools, including Zendesk, Salesforce, JIRA, and Slack.
- Masterful Communication: Exceptional verbal and written communication skills with the talent to translate intricate technical concepts into clear, engaging solutions for both technical and non-technical stakeholders.
- Customer-Centric Advocacy: A genuine passion for customer advocacy and service excellence, paired with the critical thinking skills needed to anticipate needs before they arise.
- Collaborative Autonomy: A self-starter mindset that takes ownership of challenges while thriving alongside diverse, fast-moving cross-functional teams.
- Fluent in Portuguese: Professional verbal and written fluency in Portuguese (alongside English) to seamlessly communicate with and support our Portuguese-speaking client base.
OUR HYBRID WORK PHILOSOPHY 🤝
Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.
OUR TOTAL REWARDS PHILOSOPHY 🎉
Our Total Rewards Philosophy centers around three core areas to reward and care for our People:
- Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.
- Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.
- Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.
OUR PROMISE TO YOU 😍
- Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.
- Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.
- Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!
- Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!
- Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.
ABOUT DOCEBO 💙
At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world.
Docebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.
As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.
Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly.
Location: New York Office
Workplace: Hybrid
About the Role
Taktile empowers financial institutions to transform into truly AI-native organizations. We’re growing rapidly with enterprise customers across banks and insurance companies, and we’re looking for a Partnership Director in our NYC headquarters.
As a Partnership Director you’ll be responsible for managing and growing relationships with Taktile’s strategic distribution partners. Your focus will be on deepening partner engagement, driving joint go-to-market strategies, and ensuring mutual success. You will work cross-functionally with Sales, Marketing, and Product teams to maximize the value of our partnerships and create meaningful impact for our customers. This role is perfect for someone who is passionate about building strong relationships and thrives in a fast-paced, high-growth environment.
What You'll Do
- Manage partner relationships: Serve as the main point of contact for strategic partners, fostering trust and long-term collaboration.
- Drive joint success: Work closely with partners to define and execute go-to-market strategies, align on goals, and identify opportunities for mutual growth.
- Maximize revenue opportunities: Identify and develop co-selling opportunities to drive new business through partner channels.
- Enablement and training: Ensure partners are equipped with the tools, resources, and knowledge they need to effectively promote and integrate Taktile’s solutions.
- Collaborate cross-functionally: Work with internal teams (Sales, Marketing, Product, etc.) to align strategies and execute joint initiatives.
- Track and optimize performance: Use data to measure the success of partnerships, monitor KPIs, and recommend improvements to maximize outcomes.
- Support partner onboarding: Guide new partners through onboarding and integration processes to ensure a seamless start to the relationship.
- Champion partner feedback: Act as the voice of the partner within Taktile, sharing insights and feedback to influence product development and strategy.
Ideal, But Not Required
- Experienced in partnerships or account management: You have 3–5 years of experience in partnerships, account management, or business development, ideally in B2B SaaS or tech.
- Relationship-driven: You excel at building and maintaining strong relationships with external stakeholders, earning their trust and collaboration.
- Strategic thinker: You have the ability to align partner initiatives with broader company goals and identify opportunities for joint growth.
- Excellent communicator: You’re skilled at communicating complex ideas in a clear and compelling way, both internally and externally.
- Collaborative team player: You thrive in a cross-functional environment, working seamlessly with Sales, Marketing, and Product teams to achieve shared goals.
- Data-savvy: You’re comfortable using data and analytics to monitor performance, identify trends, and make informed decisions.
- Self-starter: You take initiative, prioritize effectively, and are comfortable navigating ambiguity in a fast-paced environment.
Our Offer
- Receive a top-of-market equity and cash compensation package
- Get access to a self-development budget that you can use to e.g. attend conferences, buy books or take classes
- Join us onsite in our inspiring office spaces in Berlin, NY, or London and travel to quarterly team meetings around the world
- Make an impact and meaningfully shape an early-stage company by creating new opportunities
- Experience a truly flat hierarchy. Interact with and learn directly from founding team members. Having an opinion and voicing your ideas is not only welcome but encouraged, especially when they challenge the status quo.
- Get to know and learn from experienced mentors such as the founders of Looker, Github, Mulesoft, Datadog, and UiPath.
- Use the equipment of your choice including meaningful home office set-up.
- Benefit from an onboarding and training path supported by best-in-class coaches to become a true expert in your field.
Our Stance
Work with colleagues who lift you, challenge you, celebrate you, and help you grow. We come from many different backgrounds, but what we have in common is the desire to operate at the very top of our fields. If you are similarly capable, caring, and driven, you'll find yourself at home here.
We're eager to meet talented and driven candidates regardless of whether they tick all the boxes. We're looking for someone who will add to our culture, not just fit within it. We strongly encourage individuals from groups traditionally underestimated and underrepresented in tech to apply.
We seek to actively recognize and combat racism, sexism, ableism, and ageism. We embrace and support all gender identities and expressions and celebrate love in its many forms. We won't inquire about how you identify, or if you've experienced discrimination, but if you want to tell your story, we are all ears.
About Us
Taktile enables financial institutions to transform into AI-native organizations that are increasingly powered by autonomous agents. With our modular Agentic Decision Platform, customers combine AI agents, rules, relevant context, and human oversight to safely automate and optimize their decisions—approving more customers, reimbursing claims instantly, stopping fraud before it spreads, and financing every business worth funding. Founded in 2020, Taktile powers millions of decisions daily for institutions including Mercury, Monzo, Faire, and Pleo. With offices in New York, Berlin, London, São Paulo, and Iași, the company has raised $184M from Growth Equity at Goldman Sachs Alternatives, Index Ventures, Tiger Global, Balderton Capital, and Y Combinator. Learn more at taktile.com http://taktile.com.
About Your Employment. Taktile operates through regional entities worldwide. Depending on the location of this role, your employment or engagement will be with Taktile LLC (US), Taktile GmbH (Germany), Taktile Ltd (UK), or Taktile SRL (Romania). The applicable entity will be confirmed during the offer process.
Your Privacy. Taktile (“we” or “us”) is the controller of the personal data you provide during this application process. We collect and process your name, contact details, resume/CV, work history, education, and any other information you submit or that we obtain from publicly available sources or references.
How we use your data: We process your personal data to evaluate your candidacy, communicate with you about the recruitment process, comply with legal obligations (such as right-to-work verification), and, with your consent, to consider you for future opportunities.
Legal basis (EU/UK applicants): We rely on (i) pre-contractual steps at your request (GDPR/UK GDPR Art. 6(1)(b)), (ii) legal obligations (Art. 6(1)(c)), and (iii) our legitimate interest in evaluating candidates (Art. 6(1)(f)).
Retention: If your application is unsuccessful, we retain your data for 12 months after the recruitment process concludes, unless you consent to longer retention. Successful candidates’ data becomes part of their employment records.
Your rights: Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal data, to data portability, and to withdraw consent.
Automated decision-making: We use automated tools to assist in screening applications. No hiring decision is made solely by automated means without human review.
International transfers: Your data may be transferred to and processed in the United States, Germany, the United Kingdom, or Romania. Where required, transfers are protected by Standard Contractual Clauses or other approved mechanisms.
By submitting your application, you acknowledge that you have read and understood Taktile’s Applicant Privacy Policy https://taktile.com/applicant-privacy-policy. To exercise your rights or ask questions, contact privacy@taktile.com.
Location: New York, NY; San Francisco, CA; Utah
Flex is a growth-stage, NYC headquartered FinTech company that is building the payment layer for life's financial obligations, giving households one place to see, split, and pay their bills around how they live and get paid. By offering greater choice over how and when payments are made and allowing eligible on time payments to help build a positive credit history, Flex puts households back in control of their cash flow.
That work brings together people with different perspectives who challenge the status quo and take ownership of solving difficult problems. For you, that means doing the best work of your career next to people who make you better, and together bringing ideas to life that make a real impact for the people we serve.
About the Role
Flex is building a modern compliance organization designed to scale with a high-growth fintech. Our goal is not only to meet regulatory expectations but to operate a technology-forward compliance function that uses automation, data, and AI-enabled workflows to improve quality, speed, and scalability.
The Associate Director, CMS, will own and evolve key components of Flex's Compliance Management System and help shape how compliance operates across the company. This role sits at the intersection of regulatory strategy, operational execution, and technology enablement, partnering closely with Product, Engineering, Risk, and Legal to build compliance into how Flex builds and runs its products. This role will own policy and standards, training, program management, and audit support.
This is a senior individual contributor role with no direct reports. It reports to the Director, CMS Operations.
The right candidate brings strong regulatory expertise and a systems mindset: someone who can turn regulatory expectations into operational frameworks and find ways to modernize compliance through automation and AI-enabled tools.
What You Will Do
Own CMS policy, standards, and training: keep policies current, approved on schedule, and mapped to regulatory requirements, and keep training complete and current.
Serve as the day-to-day contact for partner banks on program management questions and requests; own the calendar of recurring deliverables, checking for accuracy and timeliness before they go out.
Run CMS program management: the governance calendar, committee materials, and tracking of control and issue owners to closure.
Translate regulatory expectations into clear, durable operational frameworks and controls that keep the organization audit- and exam-ready, and write them so another person can run them.
Support audits led by the Director, CMS Operations: prepare CMS evidence, coordinate responses, and track remediation to closure.
Use reporting from Compliance Reporting and Analytics and from Testing and Monitoring to find program gaps and drive changes to policy, training, and controls.
Use AI tools to speed up policy, training, and documentation work, checking the output before it is relied on.
Partner with Engineering and internal tooling teams to embed compliance controls directly into systems, automation, and data pipelines.
Act as a strategic partner to Product, Risk, Legal, and Engineering to support operational initiatives and product launches while maintaining regulatory defensibility.
Who You Are
8+ years of experience in financial services or fintech compliance with increasing program ownership and strategic scope.
Strong experience building or operating Compliance Management Systems or large programmatic compliance functions.
Deep expertise in consumer protection regulations, including Reg E, Reg Z, UDAAP, and FCRA.
Experience supporting regulatory exams, external audits, or bank partner oversight in a regulated financial services environment.
Comfortable finding opportunities to use automation, data, and AI-enabled workflows to improve compliance operations, and in the habit of checking AI output before relying on it.
Strong analytical and structured problem-solving skills with the ability to identify systemic risk and operational improvements.
Effective communicator able to influence regulators, bank partners, executives, and technical teams.
Builder mindset, energized by creating scalable systems rather than maintaining legacy processes.
Bachelor's degree required; JD or advanced degree is a plus.
Compensation
Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines. For candidates located in our Tier 1 (NYC/Bay Area) and Tier 3 (Salt Lake City) markets, the base salary pay range for this role is below. Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the cities listed below, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location.
Tier 1 (NYC/Bay Area)
$176,000
—
$220,000 USD
Tier 3 (Salt Lake City)
$149,600
—
$187,000 USD
Life at Flex
Building a successful company takes a diverse team of intelligent, curious, determined, empathetic, and self-aware people. Our headquarters is in New York City, with employees across the US, Australia, Canada, and South America. We’re growing quickly and deliberately, with a focus on building an inclusive culture. We value the perspectives our people bring and take pride in being an equal opportunity workplace.
Offices
Roles posted in New York, San Francisco, and Salt Lake City are hybrid positions with on-site expectations of 2-3 days per week in our local offices. For candidates outside of these areas, you may be eligible for our relocation assistance program.
Benefits
View our benefits and more at
getflex.com/careers
.
Location: Cyprus
Workplace: hybrid
About the Client
Our client is a full-stack, global fintech platform that delivers integrated payment, multi-currency business accounts, and financial IT infrastructure.
Role Overview
This is a hands-on opportunity to shape how corporate clients are acquired, onboarded and supported. You will develop the sales team while personally winning new business. Your work will influence revenue growth, client retention and the customer experience.
Key Responsibilities
Lead corporate client sales, onboarding, account management and client success, with accountability for acquisition, revenue and retention targets.
Build, coach and motivate the sales team as a player-coach, while staying active in client acquisition.
Define and execute the go-to-market strategy for corporate payment and business account solutions.
Attract and close new corporate clients through your network and industry events, while growing existing relationships.
Own the pipeline from lead generation through onboarding, including forecasts and management reports.
Work with Product, Compliance and Operations on service and pricing decisions informed by client needs and market feedback.
Define and improve client processes from first contact through onboarding and ongoing account management.
Analyse revenue per client, conversion, churn and satisfaction to guide decisions and report performance.
Oversee service quality for key clients and resolve escalated inquiries and complaints.
Requirements
Experience in a comparable sales leadership role covering corporate client acquisition and team management.
At least 5 years of business development and active B2B sales experience in financial services, including payment or business account solutions.
At least 2–3 years of experience managing and developing a sales team.
A proven record of meeting sales targets, supported by an existing client base or professional network in the market.
Hands-on experience with CRM systems and office software.
Additional languages are an advantage.
Languages: English C1
Key Soft Skills
Analytical thinking and sound decision-making.
Clear communication and relationship-building.
Organisation and practical problem-solving.
Results orientation and customer focus.
Ownership, accountability and team development.
What We Offer
Competitive salary aligned with experience
Collaborative and transparent team culture
High-impact role in a scaling fintech company
Recognition of personal milestones and achievements
Social benefits
Continuous learning and development opportunities to enhance your skills and career growth
Location: Valletta, Malta
Workplace: hybrid
About the Client
Our client is a full-stack, global fintech platform that delivers integrated payment, multi-currency business accounts, and financial IT infrastructure.
Role Overview
This is a hands-on opportunity to shape how corporate clients are acquired, onboarded and supported. You will develop the sales team while personally winning new business. Your work will influence revenue growth, client retention and the customer experience.
Key Responsibilities
Lead corporate client sales, onboarding, account management and client success, with accountability for acquisition, revenue and retention targets.
Build, coach and motivate the sales team as a player-coach, while staying active in client acquisition.
Define and execute the go-to-market strategy for corporate payment and business account solutions.
Attract and close new corporate clients through your network and industry events, while growing existing relationships.
Own the pipeline from lead generation through onboarding, including forecasts and management reports.
Work with Product, Compliance and Operations on service and pricing decisions informed by client needs and market feedback.
Define and improve client processes from first contact through onboarding and ongoing account management.
Analyse revenue per client, conversion, churn and satisfaction to guide decisions and report performance.
Oversee service quality for key clients and resolve escalated inquiries and complaints.
Requirements
Experience in a comparable sales leadership role covering corporate client acquisition and team management.
At least 5 years of business development and active B2B sales experience in financial services, including payment or business account solutions.
At least 2–3 years of experience managing and developing a sales team.
A proven record of meeting sales targets, supported by an existing client base or professional network in the market.
Hands-on experience with CRM systems and office software.
Additional languages are an advantage.
Languages: English C1
Key Soft Skills
Analytical thinking and sound decision-making.
Clear communication and relationship-building.
Organisation and practical problem-solving.
Results orientation and customer focus.
Ownership, accountability and team development.
What We Offer
Competitive salary aligned with experience
Collaborative and transparent team culture
High-impact role in a scaling fintech company
Recognition of personal milestones and achievements
Social benefits
Continuous learning and development opportunities to enhance your skills and career growth
Location: London
About us
The Financial Times is one of the world’s leading news organisations, globally recognised for its authority, integrity and accuracy, with a mission to deliver quality information and services worldwide.
At the FT, curiosity thrives and ambitious thinking is rewarded. Here, you’re given the chance to reach millions, create work that matters and deliver impartial journalism in a polarised world.
In our warm, collaborative culture, you’ll connect with a diverse community of experts who support your growth, career aspirations and wellbeing.
Your future at the FT will be filled with opportunities that challenge and inspire you. With no fixed path, you’ll discover new skills and forge a career that can take you anywhere.
Build a newsworthy career at the FT.
Our commitment to inclusion and fairness
We believe everyone should have a fair opportunity to contribute, succeed, and reach their full potential. That means ensuring everyone is heard, respected, and valued, while identifying and removing barriers that may get in the way. Our commitment is to be an employer role model, grounded in inclusion and fairness for all.
We want every application to receive fair and thoughtful consideration; therefore, all applications are reviewed by a member of our recruitment team, not by AI.
The role
FT Live is the global events division of the Financial Times, delivering over 200 conferences, forums and virtual events annually. Our Fixed Income Events business brings together senior decision-makers from across the global debt capital markets through a portfolio of leading bond and structured finance conferences, including the CEE Forum, Borrowers & Bond Investors Forum and Covered Bonds Congress.
We are looking for a motivated and commercially driven
Commercial Sales Manager
to accelerate revenue growth across our bond market events portfolio.
In this role, you will identify and develop new sponsorship opportunities. You will grow existing commercial partnerships and establish long-term connections with senior decision-makers in the international debt capital market sector.
You will play an important role in shaping the next phase of growth for this established portfolio, combining proactive new business development with strategic account management and consultative selling.
This is an exciting opportunity for an experienced B2B sales professional who enjoys forming relationships, exceeding commercial targets and working with influential global organisations.
Key responsibilities
Identify, pitch and secure new sponsorship and commercial partnership opportunities across the FT Live bond events portfolio.
Proactively lead, develop and grow existing accounts, including global investment banks, law firms, asset managers and other financial services providers.
Build and maintain strong relationships with senior executives and key decision-makers, finding opportunities to deliver long-term commercial value.
Lead client meetings, both in person and virtually, developing tailored sponsorship proposals and negotiating commercial agreements.
Collaborate closely with FT Live's content, marketing and operations teams to deliver high-quality sponsor experiences and measurable partner value.
Work with colleagues across FT Live's global business to deliver impactful sponsor activations and support year-round client engagement.
Attend relevant industry events and FT Live conferences to strengthen relationships, develop market knowledge and identify new commercial opportunities.
Monitor industry trends, emerging themes and competitor activity to inform commercial strategy and find opportunities for portfolio growth.
Required skills and experience
A demonstrated ability in commercial B2B events, media or sponsorship sales.
A consistent track record of achieving and exceeding revenue targets, with experience running complex sales cycles and closing high-value commercial agreements.
Strong consultative selling and relationship management skills, with the ability to engage and influence senior partners.
Excellent communication, presentation and negotiation skills, coupled with the capacity to develop compelling commercial proposals.
A proactive approach to business development, with the confidence to find opportunities and build new client relationships.
Strong organisational skills, capable of running multiple accounts, prioritising contending deadlines and performing effectively in a fast-paced environment.
Experience using Salesforce or a similar CRM platform to run sales activity, opportunities and client relationships.
Desirable
A general understanding of capital markets, alongside an interest in developing deeper knowledge of the global bond market.
Previous experience working with financial services clients, particularly investment banks, private credit managers or legal advisers.
Experience collaborating across international teams or within a matrixed organisation.
An ambitious approach, with a passion for commercial growth, accountability and ownership.
The ability to combine critical thinking with hands-on execution to deliver commercial results.
What's in it for you? Our benefits
Our benefits vary by location but we are committed to providing best-in-class perks across all our offices. These include generous annual leave, medical cover, inclusive parental leave packages, subsidised gym memberships and opportunities to give back to the community. Full details of our benefits are available
here
.
We currently operate a hybrid model which requires staff to work onsite 50% of the time, subject to role requirements & regular review. While flexible working requests will be considered, not all patterns are suitable for all roles. We believe this balanced approach supports flexibility and protects our culture, making collaboration and communication easier, building stronger relationships and team cohesion, and supporting peer learning. We reserve discretion on reasonable notice to change this approach either generally or for specific individuals or teams.
Accessibility
We are a disability confident employer and Valuable 500 signatory.
Please let us know if you require any reasonable adjustments/personalisation as part of the application process or to enable you to attend an interview. If you would like to discuss your requirements or have any questions, email
talent@ft.com
and a member of our team will be happy to help.
Further information
At the FT, we embrace innovation and the use of technology and appreciate that individuals may use AI tools as part of their job application process. Whilst we are happy for you to use AI to assist with your application, it is essencrucial all information provided is authentic and accurately represents your skills, experience, and qualifications.
Candidates should be aware that the use of AI throughout the application process may be monitored to ensure a fair and transparent hiring process for all.
Please beware of fraudulent job postings and offers claiming to be from the Financial Times. All legitimate opportunities will direct you to apply through the official Financial Times careers site, and the FT will never ask for financial information, payments, or referrals to third parties during the hiring process. If you have any concerns about the legitimacy of a job posting or suspect any scam activity, please contact
talent@ft.com
.
Interested in the FT but don’t see the right role yet? Join our
Talent Community
to receive exclusive updates, featured jobs, and insights into working at the FT.
Location: New York, NY, United States
About Us
Fanatics is a leading global sports platform redefining how fans connect with the teams, players and moments they love. Our businesses — Fanatics Commerce, Fanatics Collectibles, Fanatics Betting & Gaming, Fanatics Events, Fanatics Advertising, Fanatics Markets and Fanatics Studios — maximize the presence and reach for hundreds of partners globally and create a one-stop experience that allows fans to buy, bet, collect, and earn, while engaging with sports in deeper, more immersive ways. This includes licensed fan gear and lifestyle products, sportsbook and iGaming, physical and digital trading cards, live events, premium sports entertainment content, credit card offerings and more. Together, they form a powerful, integrated ecosystem — connected by the Fanatics ONE loyalty program and FanCash, the currency of sport — delivering personalized experiences to over 100 million fans worldwide. Fanatics holds partnerships with over 900 sports properties, from professional leagues and players’ associations to teams, colleges and retail partners; over 7,000 athletes and celebrities; and over 2,000 retail locations, including all Lids stores. Backed by a team of more than 22,000 employees, Fanatics is committed to relentlessly enhancing the fan experience.
Overview
Fanatics Betting & Gaming (FBG) is the online and retail sports betting subsidiary of Fanatics Holdings, Inc. As a
Staff Engineer
on the
Balance and Ledger
team, you will be the technical owner of the ledger and balance services that hold customer funds across Fanatics.
Balance and Ledger will be a shared ledger and a customer-level balance that can be used across Sportsbook and Casino, Markets, and other LOBs. You will design the systems that make this possible: a ledger that is correct and auditable, a balance model that enforces which funds can be used where, and a migration path that moves existing wallets onto the shared platform without disrupting customers.
This role combines deep backend expertise with architectural leadership. You will set the technical direction for the balance platform, work closely with Payments, Fraud, Responsible Gaming, Finance, Legal, and Compliance partners, and guide engineers across several teams as new businesses adopt the shared ledger.
Responsibilities
Own the architecture
of the ledger and balance services, including the data model, consistency guarantees, and the interfaces other businesses use to read balances and authorize spend.
Design and build
distributed services in Java and Spring Boot that handle high transaction volume with strict correctness, idempotency, and auditability requirements.
Model funds by type and eligibility
, so that each portion of a customer's balance is usable only where client, product, customer location, and transaction type allow, and so that a regulator-driven restriction can be applied quickly and safely.
Lead the migration
of existing business wallets onto the shared ledger in phases, including dual-running, reconciliation, cutover, and rollback plans that avoid customer-visible downtime.
Architect event-driven integration
using java and architectural patterns so that balance changes are published reliably and downstream consumers can depend on ordering and delivery.
Carry responsible gaming protections with the balance
, working with the Responsible Gaming and Fraud teams so that limits, self-exclusion, and other customer protections remain enforced as funds are used across businesses.
Work with Finance, Legal, and Compliance
on how funds are attributed between businesses, how settlement and chargebacks are handled, and what data may be shared across Fanatics entities.
Build for reconciliation and audit
, including complete transaction histories, financial reporting feeds, and tooling that lets Operations and Finance verify balances independently.
Lead technical initiatives
that span multiple teams, and run architectural reviews, design sessions, and incident postmortems.
Mentor engineers
and raise the standard for security, observability, reliability, and testing across the platform.
Partner with product, frontend, and mobile teams
so that balance behavior is clear and consistent in every customer-facing experience.
Be open to occasional travel to Fanatics offices or industry events for planning, collaboration, and team development.
Required Qualifications
8+ years of professional software engineering experience, with deep expertise in Java and Spring Boot.
Experience designing and operating a ledger, wallet, balance service, or another financial system of record where correctness and auditability are requirements.
Strong command of transactional consistency, idempotency, concurrency control, and relational data modeling in systems that cannot lose or double-count a transaction.
Experience building event-driven systems and working with message streaming platforms such as Kafka.
Demonstrated success setting technical direction and driving alignment across multiple teams.
Experience migrating live, high-traffic systems with minimal customer impact.
Ability to explain complex technical tradeoffs clearly to engineering, product, finance, and leadership audiences.
Comfort working in a fast-paced, regulated environment with changing priorities.
Preferred Qualifications
Experience in online gaming, sports betting, fintech, banking, or payments.
Experience with a shared platform used by several business units, including managing adoption, versioning, and ownership boundaries.
Experience with financial reconciliation, settlement, or accounting-oriented data models.
Familiarity with data privacy and consent requirements when customer data moves between legal entities.
Experience with AWS, Kubernetes, and observability tooling such as Datadog, Grafana, or CloudWatch.
Interest in developer experience, clean API design, and systems that remain maintainable as more teams depend on them.
Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process.
For information about our benefits, please visit
https://benefitsatfanatics.com/
#LI-VG1
Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit
https://benefitsatfanatics.com/
Salary Range
$190,000
—
$237,500 USD
By submitting your application, you agree to our terms of service and acknowledge you have read our
Candidate Privacy Policy.
Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it
here
.
Location: São Paulo, Brazil
Exadel is seeking a Mid-Level SQL Server Database Administrator with strong cloud and AWS experience to support the evolution and modernization of a robust, large-scale data platform within a highly critical banking environment.
The role will focus primarily on SQL Server and cloud environments, with responsibility for database support, optimization, automation, migration, and infrastructure-modernization initiatives.
The ideal candidate has experience supporting mission-critical systems that require high availability, performance, security, data integrity, and resilience.
Why Join Exadel
We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks.
From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next.
What powers it all? Our people are ambitious, collaborative, and constantly evolving.
About the Client
A major Brazilian financial institution specializing in investment banking, wealth management, and corporate lending. The customer develops secure digital banking platforms and financial solutions to serve a diverse global client base.
What You’ll Do
Administer, support, and optimize critical database environments, with a primary focus on SQL Server
Maintain database availability, performance, security, integrity, and resilience
Monitor database health, performance, capacity, and resource utilization
Perform performance tuning and optimize SQL queries, indexes, execution plans, and database structures
Conduct capacity planning and recommend improvements based on projected growth and business demand
Troubleshoot and resolve complex database, application, and infrastructure issues
Implement and manage backup, restore, replication, contingency, and recovery strategies
Support Disaster Recovery planning, testing, and execution
Participate in database migration and modernization projects, particularly within AWS environments
Support the evolution of database architectures, administration standards, and technical best practices
Collaborate with Development, Infrastructure, Cloud, Security, and Architecture teams
Support development teams with SQL query optimization and physical data modeling
Identify opportunities to automate recurring database-administration activities
Improve operational efficiency through automation, monitoring, and standardized procedures
Maintain technical documentation, operational procedures, and recovery runbooks
Participate in incident response and problem-management activities for critical environments
What You Bring
Mid-level experience in database administration
Strong hands-on expertise with Microsoft SQL Server
Experience supporting critical, large-scale, or mission-critical database environments
Experience working within banking or financial-services environments
Strong knowledge of high availability, database security, performance optimization, and Disaster Recovery
Experience working with cloud and hybrid environments, preferably AWS
Hands-on experience with backup, restore, replication, contingency, and environment-recovery processes
Strong SQL troubleshooting and performance-tuning skills
Experience optimizing queries, indexes, execution plans, and database structures
Understanding of capacity planning, monitoring, and database-health management
Knowledge of infrastructure, operating systems, storage, and networking
Experience supporting database migrations or modernization initiatives
Ability to diagnose and resolve complex technical issues
Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field
Analytical, proactive, collaborative, and solution-oriented mindset
Nice to have
Experience with Oracle, PostgreSQL, or MySQL
Knowledge of NoSQL databases
Experience with Python, PowerShell, or other automation and scripting technologies
Microsoft, AWS, or comparable technical certifications
Experience working with Infrastructure as Code or automated cloud-provisioning tools
Familiarity with Agile methodologies
English level
Advanced English proficiency
Legal & Hiring Information
Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more
Reasonable accommodations are available to enable individuals with disabilities to perform essential functions
Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs
Compensation details are shared with candidates at the early stage of the recruitment process.
The offer is not binding until a signed contract is in place.
Your Benefits at Exadel
Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details.
International projects
In-office, hybrid, or remote flexibility
Medical healthcare
Recognition program
Ongoing learning & reimbursement
Well-being program
Team events & local benefits
Sports compensation
Referral bonuses
Top-tier equipment provision
Exadel Culture
We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.
Responsibilities:
— Run the monthly plan vs. actual review
— Analyze variances by product and geography and explain their drivers
— Prepare and publish monthly management reports for leadership and investors
— Maintain and improve P&L data and reporting tools with new metrics, better structure, and smoother updates
— Collect inputs from various teams to ensure comprehensive and timely reporting
— Collaborate closely with management, business and product teams, finance colleagues, and other P&L analysts
— Support ad hoc analyses including business cases, investment decisions, and payback calculations
— Ensure the monthly financial cycle runs smoothly and on schedule
Requirements:
— Experience in FP&A, financial or business analysis at a middle level
— Degree in economics, mathematics, finance, or related field
— Good understanding of bank P&L components such as interest income, funding cost, cost of risk, and operating expenses
— Strong skills in Excel
— Proficiency in SQL and Python at an analyst level
— Daily use of AI tools (Claude or similar) with ability to maximize their utility
— Structured thinking and ability to clearly explain financial data to non-finance stakeholders
— English proficiency at B2 level or higher for effective communication with an international team
Location: New York, NY (HQ); San Francisco, CA
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
We're looking for an Employment Counsel to join Ramp's Legal team. This is a generalist employment role with broad scope. You will handle U.S. employment counseling as your base load, cover non-U.S. jurisdictions as needed, and own immigration and global mobility. You will partner directly with People, Talent, Total Rewards, Finance, Tax, Equity Admin, Compliance, and business leaders, and you will manage outside counsel in jurisdictions where we do not hold the expertise in house. We are a small, high-leverage team supporting a company that moves quickly, so you will cover a lot of ground and be trusted to run matters independently.
WHAT YOU'LL DO
- Day-to-day employment counseling: Advise People partners and managers on hiring, worker classification, compensation, leaves and accommodations, performance management, discipline, separations, and more
- Immigration and global mobility: Collaborate with the People team on the immigration program, including work authorization outside the U.S. Set and communicate the sponsorship policy, manage outside immigration counsel and case volume, and partner with Talent on offer-stage decisions. Support relocations, cross-border remote work requests, and business travel, and work with Finance and Tax on permanent establishment and mobility tax exposure
- Investigations: Collaborate with the People team on internal investigations and advise on findings and outcomes
- Disputes: Handle demand letters, agency charges, arbitrations, and litigation with outside counsel
- Agreements and templates: Own offer letters, employment agreements, separation and release agreements, contractor and consultant agreements, restrictive covenants, and the local-law variants of each
- Transactions: Support employment and immigration diligence, employee transitions, and post-close integration for M&A and new-market entry
- Build for scale: Produce manager training, policies, self-serve guidance, and repeatable processes as we expand in the US and globally
WHAT YOU NEED
- 5+ years practicing employment law, with a combination of top law firm and in-house experience at a high-growth technology company
- JD from an accredited law school and active membership in at least one U.S. state bar (New York or California preferred)
- Deep U.S. employment counseling experience across the full employee lifecycle, including wage and hour, leaves and accommodations, investigations, performance management, and separations
- Working knowledge of employment law outside the U.S. and the judgment to triage a cross-border question quickly
- Hands-on experience with U.S. business immigration and global mobility, including running a sponsorship program and managing immigration counsel at volume
- Demonstrated ability to independently run multiple time-sensitive matters
- Exceptional written and verbal communication. You can turn an employment law question into guidance a manager can act on in one reading
- High judgment on sensitive and confidential matters, and the steadiness to advise on them under time pressure
- Comfort operating in a fast-paced environment where priorities shift and processes are still being built, and a bias toward action
NICE TO HAVES
- Experience at a fintech, payments, or regulated financial services company
- Experience standing up employment infrastructure in a new country, including EOR-to-entity transitions and works council or employee representative consultation
- Employment experience across EMEA, APAC, LATAM, or Canada
- A track record of using AI or automation to eliminate manual legal work
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Europe
About the Company
Rain is the global stablecoin payments platform for enterprises, neobanks, platforms, developers, and AI agents. Our technology allows partners to move, store, and use stablecoins instantly and compliantly through global payment cards, rewards, on/offramps, wallets, and cross-border rails. As both a Visa and Mastercard Principal Member, Rain issues cards that work at more than 175 million merchant locations in over 220 countries and territories. Built natively for stablecoins and trusted by more than 100 organizations worldwide, Rain delivers secure, scalable infrastructure that makes money move freely and instantly around the world.
You will have the opportunity to deliver massive impact at a hypergrowth company backed by some of the top investors in fintech, crypto, and SaaS. In January 2026, we closed a $250M Series C led by ICONIQ, valuing Rain at $1.95B, with Sapphire Ventures, Norwest, Galaxy Ventures, Dragonfly, Bessemer Venture Partners, FirstMark, Lightspeed, and Endeavor Catalyst also participating. If you're curious, bold, and excited to help shape a borderless financial future, we'd love to talk.
Our Ethos
We believe in an open and flat structure. You will be able to grow into the role that most aligns with your goals. Our team members at all levels have the freedom to explore ideas and impact the roadmap and vision of our company.
About the Team
The Platform team owns everything that happens after a partner signs with Rain: implementations, account management, support, and card network operations. Account Management is responsible for growing Rain's live partners, from developers and startups to enterprise card programs, through renewals, expansions into new products and regions, and commercial conversations.
As an Associate Account Manager, you will own renewals and expansions for a set of live partners in your coverage area, and be the person they go to when something about their partnership, program setup, contract, or products needs to change. Our Implementations team launches new partners; you take over once they are live. You will start by shadowing experienced AMs on renewals and expansions, then run them with an AM alongside you, then on your own.
What you’ll do
- Own renewals for the live partners, from the first conversation through signed paperwork
- Find and close expansion opportunities in your accounts, such as new products (cards, virtual accounts, on/offramps, wallets, cross-border payments), additional card programs, and new regions
- Grow net revenue retention (NRR) for your coverage area, and flag churn or contraction risk early
- Handle partner escalations that sit outside Support: questions about the partnership, program configuration, commercial terms, and products. Bring in Product, Engineering, Finance, or Compliance when needed and follow each one through to resolution
- Keep detailed account health and notes up to date
- Build a health snapshot of your accounts and use it to decide where to spend your time
- Pass partner feedback to Product to help shape the roadmap
- Help write and improve Account Management playbooks, including expansion playbooks for new products and features
- Learn Rain's products in depth, including stablecoin card issuing, card network basics, and our APIs
You are likely to succeed if you have:
- 0 to 3 years of experience in account management, as an account executive, or in customer success, in fintech, payments, or B2B SaaS
- Comfort talking with partners about renewals, pricing, and commercial terms, and asking for the expansion when the opportunity is there
- Clear written and verbal communication on calls, over email, and in shared Slack channels with partners
- Strong organization: you can keep many accounts, deadlines, and follow-ups moving at the same time
- Curiosity about how payments work (card issuing, authorization, settlement) and about stablecoins, and a willingness to learn technical topics, including reading API documentation
- Ownership: when a partner raises an issue, you see it through to resolution, even when it needs help from several teams
- Comfort working at a fast-growing company
Bonus attributes:
- Exposure to card issuing, embedded finance, crypto, or stablecoins
- Experience working toward a renewal, upsell, or expansion target
Things that enable a fulfilling, healthy and happy experience at Rain:
Unlimited time off 🌴 Unlimited vacation can be daunting, so we require Rainmakers to take 10 days minimum for themselves.
Flexible working ☕ We support a flexible workplace – work from home, come into an office, or both. We want everyone to work in an environment where they're their most confident and productive selves. New Rainmakers receive a stipend to set up a comfortable home workspace.
Easy to access benefits 🧠 For US Rainmakers, we cover 95% of your health, dental, and vision plan costs and 90% for your dependents, plus a 100% company-subsidized life insurance plan.
Retirement goals💡 Plan for the future with confidence. We offer a 401(k) with a 4% company match.
Equity plan 📦 Every Rainmaker gets an equity option plan so we all benefit from our success.
Health and Wellness 📚 High performance begins from within. Rainmakers receive a monthly stipend to be used for eligible health and wellness spending like gym memberships/fitness classes, massages, acupuncture - whatever recharges you!
In-office meals 🍜 Rainmakers working from the office enjoy lunch and dinner on us, covered with a DoorDash credit.
Team summits ✨ Summits play an important role at Rain. Time together helps us build relationships and a common destiny. Expect team and company offsites, both domestic and international.
Location: New York
Who We Are:
Galaxy Digital Inc. (Nasdaq: GLXY) is a global leader in digital assets and data center infrastructure, growing the economy that runs on code. Galaxy delivers the onchain infrastructure that connects institutions to digital assets, including trading, advisory, asset management, staking, self-custody, and tokenization. Galaxy also develops and operates data center infrastructure to power AI and HPC workloads. Anchored by its Helios campus in Texas, Galaxy is building a multi-gigawatt pipeline of more than 5.7 GW of potential capacity, positioning it among the largest and fastest-growing data center developers in North America.
The Company is headquartered in New York City, with offices across North America, Europe, the Middle East, and Asia.
Additional information about Galaxy's businesses and products is available on
www.galaxy.com
.
What We Value:
We are a diverse team of free thinkers, and fast movers united to help investors and creators energize the global economy. We are looking for individuals who thrive in a culture of builders and overachievers and embrace high performance, transparent feedback, and a mission-first approach. Our culture shapes our way of working and gets us where we want to be.
Seek Excellence.
Be Selective To Be Effective.
Be Highly Aligned, Loosely Coupled.
Disagree Transparently.
Encourage Independent Decision-Making.
Build Dream Teams.
About the Galaxy Summer Internship Program
The Galaxy NYC Summer Internship Program is an immersive, nine-week experience taking place on-site in our New York HQ office. During the nine weeks, you will gain hands-on, practical work experience on our Research team, working on real products and problems alongside the people building them. In addition to learning on the job, Galaxy interns participate in professional development programming, social events, and networking opportunities with senior leaders.
Program Dates
:
June 7th – August 6th, 2027
What You'll Do:
Assist business units with Research work product
Learn how to and produce reports about cryptocurrency networks and markets
Support the growth of Galaxy’s distribution platforms (newsletter, podcasts, Research Portal)
Gain exposure to crypto technologies, markets, investment vehicles
Support Galaxy Research’s efforts in Washington as policy advisors
What We're Looking For:
Excellent verbal and written communication skills
Exceptional analytical, organizational, and creative skills
Deep interest in and existing knowledge of cryptocurrency networks and markets
Skills in any of the following: data analysis, financial analysis and modeling, markets and trading, software engineering, computer science, cryptography, network analysis, cybersecurity research
Eligibility Requirements:
Undergraduate or master’s students graduating between December 2027 and June 2028
Eligible master’s students must have fewer than two years of relevant, full-time work experience
Students enrolled in PhD or JD programs are not eligible to apply
Here are some of the industry-leading benefits of interning at Galaxy:
Opportunities to learn about the Digital Asset and Data Center industry
Free daily snacks and weekly lunches
Smart, entrepreneurial and fun colleagues
Employee Resource Groups
*Benefits may vary based on location.
Interns are classified as non-exempt employees and will be paid a rate of $55/hr.
Galaxy respects diversity and seeks to provide equal employment opportunities to all employees and job applicants for employment without regard to actual or perceived age, race, color, creed, religion, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital or partnership or caregiver status, ancestry, national origin, citizenship status, disability, military or veteran status, protected medical condition as defined by applicable state or local law, genetic information or predisposing genetic characteristic, or other characteristic protected by applicable federal, state, or local laws and ordinances.
We will endeavor to make a reasonable accommodation to the known limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete the application process or to participate in an interview, please contact
careers@galaxy.com.
Location: Paris, France
Workplace: OnSite
About Ledger
We’re a team of experts pushing the limits of what’s possible, united by our common goal to unlock true freedom through digital ownership, making technology accessible for all. We believe in a world where users, creators and enterprises manage their value with ownership and freedom. Our curiosity drives us to innovate, empowering individuals on a global scale. We believe change is constant and our team moves forward as one, with a culture of problem-solving where every employee is empowered and supported to challenge tradition and create solutions. Our mission is simple: to make self-custody accessible and give people the keys to their own financial futures. If you want to make a true impact, we want you to join us at Ledger.
At Ledger, we’re proud to be the global platform for digital assets and Web3, with over 20% of the world’s crypto assets secured through our Ledger devices. With our headquarters in Paris, and offices in Vierzon, Grenoble, Montpellier, London, Portland, Geneva, Zurich and Central Singapore, we have a team of around 600 professionals developing a variety of products and services to enable individuals and companies to securely buy, store, swap, grow and manage crypto assets – including the Ledger hardware wallets line with more than 7.5 millions units already sold in 200 countries.
The team
The Consolidation team, part of Finance (Accounting & Consolidation), prepares the Group’s IFRS consolidated financial statements across multiple international legal entities. The team is moving its consolidation EPM tool from SAP BFC (ViaReport C&R) to Amelkis EPM, with a go-live targeted for Q1 2027, while preparing the 2026 annual closing. The intern supports both work streams and reports to the Consolidation Director.
What you’ll be doing:
Annual consolidation closing (2026)
- Support the preparation of the Group’s IFRS consolidated financial statements across multiple legal entities
- Assist with intercompany reconciliation and eliminations
- Process consolidation adjustments and review reporting packages submitted by subsidiaries
- Liaise with subsidiary finance teams to collect, control and consolidate reporting packages
- Support ad hoc analyses requested during the annual audit
EPM tool migration (SAP BFC to Amelkis EPM)
- Contribute to data migration, configuration and testing workshops for the new Amelkis consolidation/EPM tool
- Participate in the “double run” phase to ensure data accuracy between the legacy and new systems
- Help document consolidation processes and procedures throughout the tool transition
What we’re looking for:
- Master’s-level student (Bac+4/5) in Accounting, Finance or Audit (DSCG, Master CCA, business or engineering school), looking for a gap year (césure) or an end-of-studies internship
- First experience with, or strong interest in, consolidation and IFRS (previous internship, audit firm exposure or dedicated coursework)
- Comfortable working with large data sets and advanced Excel functions
- Curiosity for finance systems and tools (EPM, SAP BFC, Amelkis EPM) is a strong plus
- Fluent in English and French (the team reports bilingually)
- Rigorous and structured
What the internship offers
- Hands-on exposure to IFRS consolidation in a fast-growing, international tech group
- Active involvement in a live EPM tool migration (SAP BFC to Amelkis EPM), a skill highly valued in the finance job market
- Close mentoring from the Consolidation Director and the wider accounting team
For regionally specific benefits, your Talent Acquisition contact will be able to provide you with more information.
We’re committed to building an inclusive hiring process. If you need any adjustments or accommodations, just let us know, we’ll do our best to support you.
Location: New York, NY
Workplace: Hybrid
About the Company
Rain is the global stablecoin payments platform for enterprises, neobanks, platforms, developers, and AI agents. Our technology allows partners to move, store, and use stablecoins instantly and compliantly through global payment cards, rewards, on/offramps, wallets, and cross-border rails. As both a Visa and Mastercard Principal Member, Rain issues cards that work at more than 175 million merchant locations in over 220 countries and territories. Built natively for stablecoins and trusted by more than 100 organizations worldwide, Rain delivers secure, scalable infrastructure that makes money move freely and instantly around the world.
You will have the opportunity to deliver massive impact at a hypergrowth company backed by some of the top investors in fintech, crypto, and SaaS. In January 2026, we closed a $250M Series C led by ICONIQ, valuing Rain at $1.95B, with Sapphire Ventures, Norwest, Galaxy Ventures, Dragonfly, Bessemer Venture Partners, FirstMark, Lightspeed, and Endeavor Catalyst also participating. If you're curious, bold, and excited to help shape a borderless financial future, we'd love to talk.
Our Ethos
We believe in an open and flat structure. You will be able to grow into the role that most aligns with your goals. Our team members at all levels have the freedom to explore ideas and impact the roadmap and vision of our company.
About the Team
The Platform team owns everything that happens after a partner signs with Rain: implementations, account management, support, and card network operations. Account Management is responsible for growing Rain's live partners, from developers and startups to enterprise card programs, through renewals, expansions into new products and regions, and commercial conversations.
As an Associate Account Manager, you will own renewals and expansions for a set of live partners in your coverage area, and be the person they go to when something about their partnership, program setup, contract, or products needs to change. Our Implementations team launches new partners; you take over once they are live. You will start by shadowing experienced AMs on renewals and expansions, then run them with an AM alongside you, then on your own.
What you’ll do
- Own renewals for the live partners, from the first conversation through signed paperwork
- Find and close expansion opportunities in your accounts, such as new products (cards, virtual accounts, on/offramps, wallets, cross-border payments), additional card programs, and new regions
- Grow net revenue retention (NRR) for your coverage area, and flag churn or contraction risk early
- Handle partner escalations that sit outside Support: questions about the partnership, program configuration, commercial terms, and products. Bring in Product, Engineering, Finance, or Compliance when needed and follow each one through to resolution
- Keep detailed account health and notes up to date
- Build a health snapshot of your accounts and use it to decide where to spend your time
- Pass partner feedback to Product to help shape the roadmap
- Help write and improve Account Management playbooks, including expansion playbooks for new products and features
- Learn Rain's products in depth, including stablecoin card issuing, card network basics, and our APIs
You are likely to succeed if you have:
- 0 to 3 years of experience in account management, as an account executive, or in customer success, in fintech, payments, or B2B SaaS
- Comfort talking with partners about renewals, pricing, and commercial terms, and asking for the expansion when the opportunity is there
- Clear written and verbal communication on calls, over email, and in shared Slack channels with partners
- Strong organization: you can keep many accounts, deadlines, and follow-ups moving at the same time
- Curiosity about how payments work (card issuing, authorization, settlement) and about stablecoins, and a willingness to learn technical topics, including reading API documentation
- Ownership: when a partner raises an issue, you see it through to resolution, even when it needs help from several teams
- Comfort working at a fast-growing company
Bonus attributes:
- Exposure to card issuing, embedded finance, crypto, or stablecoins
- Experience working toward a renewal, upsell, or expansion target
Things that enable a fulfilling, healthy and happy experience at Rain:
Unlimited time off 🌴 Unlimited vacation can be daunting, so we require Rainmakers to take 10 days minimum for themselves.
Flexible working ☕ We support a flexible workplace – work from home, come into an office, or both. We want everyone to work in an environment where they're their most confident and productive selves. New Rainmakers receive a stipend to set up a comfortable home workspace.
Easy to access benefits 🧠 For US Rainmakers, we cover 95% of your health, dental, and vision plan costs and 90% for your dependents, plus a 100% company-subsidized life insurance plan.
Retirement goals💡 Plan for the future with confidence. We offer a 401(k) with a 4% company match.
Equity plan 📦 Every Rainmaker gets an equity option plan so we all benefit from our success.
Health and Wellness 📚 High performance begins from within. Rainmakers receive a monthly stipend to be used for eligible health and wellness spending like gym memberships/fitness classes, massages, acupuncture - whatever recharges you!
In-office meals 🍜 Rainmakers working from the office enjoy lunch and dinner on us, covered with a DoorDash credit.
Team summits ✨ Summits play an important role at Rain. Time together helps us build relationships and a common destiny. Expect team and company offsites, both domestic and international.
United States; Flexibility to work across time zones, attention to detail, strong initiative, teamwork and sense of accountability will be important in this role; Schedule training events across time zones; Experience scheduling events/meetings across time-zones as well as consultant/vendor management and/or customer service required; Ability to work flexible hours occasionally to support training across time zones
New York, NY; Salt Lake City, UT; San Francisco, CA; For candidates outside of these areas, you may be eligible for our relocation assistance program
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