Location: CARNIVAL CRUISE LINE, Worldwide
ISMIRA Agency
actively recruiting for position
Aquatic Attendant for Carnival Cruise Line!
The aquatic attendants
are not lifeguards. The Aquatic Attendant is responsible to oversee and keep a watchful eye over the pools so as to ensure they are safe to our guests to enjoy.
Conditions:
Free food, accommodation, medical insurance are provided
First joining ticket is provided by company
Activities for crew
Opportunity to travel the world while working
Save money
Great chance to show yourself and build a career
Meet new friends from all over the world
No safety certificates needed
Contract: 6 months on board followed by 2 months of vacation
Duties and Responsibilities:
While being assigned to open deck areas the Aquatic Attendant must be alert and vigilant to ensure that the facilities are used safely.
The Aquatic Attendant assigned to this duty must be alert to controlling crowd behavior, ensuring safe and orderly use of the facilities.
While assigned to waterpark/slide duties/pools - the Aquatic Attendant are responsible for the safety and orderly conduct of guests; safe entry and exit of riders from the slides, general crowd control and enforcement of associated procedures.
The Aquatic Attendant will be responsible to correct and report any horse-play or inappropriate behavior to supervisors as necessary.
The Aquatic Attendant should report any safety or repairs/maintenance that may be needed for the areas he/she oversees.
Maintains constant surveillance of guests in and around the pool, acts immediately and appropriately to secure safety of guests in the event of emergency.
Provides emergency care and treatment as required until the arrival of emergency medical services as trained prior to assumption of duties by company dedicated company/individual.
Correct usage, storage and labeling of all chemicals and other applicable equipment.
Use of cleaning machines and equipment under the guidance of management to maintain the waterpark, waterslides, whirlpools and swimming pools to company standard.
When RWF are closed, will be assign with cleaning tasks as directed by Pool and Deck supervisor or Housekeeping management such as cleaning of RWF, fecal accident cleaning, sun lounger scrubbing, cleaning around the pool areas, assisting collecting plates and cups, packing up the sun lounger
Requirements: ⠀
Recent experience in a water park, swimming pool or resort/Hotel pool area
Water safety certificate
Age: min. 21 years old
Good English skills ⠀
Must be a strong swimmer & comfortable around water
Strong communication skills and comfortable speaking to English speaking guests ⠀
Hospitable, positive attitude, motivated ⠀
NOTE:
Nationalities that we can process:
🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇲🇩 🇰🇿 🇦🇲 🇬🇪 🇦🇿 🇹🇯
🇺🇦
🇷🇺 🇧🇾
Last updated: December 30, 2024
You can submit your Resume here pushing APPLY TO POSITION button below.
If you are not sure what position to apply for, you may instead submit general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: Riyadh, Saudi Arabia
Müller's Solutions is seeking an experienced Oracle Consultant to join our dynamic team. As an Oracle Consultant, you will provide expert guidance and support for our clients’ Oracle database systems. You will be responsible for analyzing client needs, designing solutions, and implementing best practices to ensure effective database management and performance.
Responsibilities:
Assess client database requirements and develop tailored solutions to meet specific business needs.
Design and implement Oracle database architectures, including installation, configuration, and upgrades.
Provide expert advice on database optimization, tuning, and performance enhancement.
Conduct database migrations, upgrades, and data integration projects.
Implement security measures and protocols to protect databases against breaches and unauthorized access.
Collaborate with development teams to ensure seamless integration of applications with Oracle databases.
Offer training and support to client teams on database management practices and tools.
Stay current with Oracle database trends, tools, and technologies to provide innovative solutions.
Requirements
Requirements:
Bachelor's degree in Computer Science, Information Technology, or a related field.
Proven experience as an Oracle Consultant or in a similar role, with in-depth knowledge of Oracle database systems.
Strong expertise in database architecture design, installation, and upgrades.
Experience with performance tuning, optimization, and troubleshooting of Oracle databases.
Familiarity with Oracle Exadata, RAC, and data integration tools.
Good understanding of Oracle security best practices.
Proficiency in SQL and PL/SQL programming languages.
Excellent analytical, problem-solving, and communication skills.
Ability to work independently and collaboratively with clients and team members.
Strong client management skills and the ability to build lasting relationships.
Riyadh, Saudi Arabia
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Location: ROYAL CARIBBEAN GROUP, Worldwide
ISMIRA Agency
actively recruiting for position
ASSISTANT FRONT DESK MANAGER
onboard
Royal Caribbean Cruises.
The Assistant Front Desk Manager owns each guest with whom they interact, follow up on experience and offering a seamless execution of premium service that is both exceptional and memorable. As part of the Guest Relations Team, the Assistant Front Desk Manager is the liaison between the Guest Relations Team and all Hotel and Marine Departments to support proactive anticipation to every guest’s needs and expectations.
BENEFITS:
Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces
Earn recognition and career advancement opportunities
Travel around the World
Experience working with more than 72 nationalities
Permanent job with contract 6-8 months onboard followed by 60 days of vacation
Save Money as you do not pay for food and accommodation on board
Competitive salary (find out when apply)
Visa fee will be reimbursed on board
Medical insurance provided during contract
RESPONSIBILITIES:
Maintains a constant presence of professionalism and emergency preparedness within the Front Desk Operations both back and front of house, being the brand voice and physical representative of the ship and guest relations for all interactions and calls providing impeccable quality of a personalized service to internal and external guests and crew alike
Championing strong administrative skills, taking periodic metrics of data such as guest counts, desk volume, concern content and guest and crew interaction behavioral analysis
Leading from the front and working alongside the Front Desk Team, readily communicates inventory, program access and maintenance requirements by taking full stewardship of work areas and tools
Due diligence, care and attention to detail in all interactions, with elevated focus on telephone operations and precision during financial transactions and cash float operations
Responds to escalated guest concerns in an up-scale, considerate, professional and positive manner, showing empathy and actively listening
As an Officer, leads by example by maintaining a firm, calm composure in all situations, treats all guest and crew with equal humility and respect, champions cleanliness and orderliness when walking all guest and crew areas by correct reporting and ownership, greets all guest and crew following WAYS philosophy and takes full ownership of all guest and crew occurrences that require direction and leadership
REQUIREMENTS:
Minimum of two (2) years guest facing service experience in a luxury environment, supervising teams of 10 or more.
Combination of education equivalent to high school diploma or any other source of education, training experience that provides the required knowledge, skills and abilities.
Confident, well-groomed appearance with a warm and welcoming demeanor. Strong emotional intelligence required with resourceful thinking and a working knowledge of conflict resolution.
Ability to fulfill the above mentioned Key Responsibilities and all reasonable company requests.
Completion of two contracts in a guest contact / front-of-house capacity or have significant experience in a telecommunications/hospitality role focusing on conflict resolutions. Must have a shipboard performance rating above “Effective” and pass the Talent Plus Assessment (Exceptional cases can be reviewed on a “case by case basis”)
Ability to speak English clearly, distinctly and cordially with guests.
Ability to read and write English in order to understand and interpret written procedures. This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, supervisors and co-workers.
Fluency in additional language: French, Italian, Portuguese, German, Mandarin and Spanish language.
Minimum 21 years old.
NOTE:
Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺
For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required
Last updated: March 15, 2024
You can submit your Resume here by pushing APPLY TO POSITION button
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: ROYAL CARIBBEAN GROUP, Worldwide
ISMIRA Agency
actively recruiting for position BARTENDER
for ROYAL CARIBBEAN GROUP!
The Bartender
mixes and serves alcoholic and nonalcoholic beverage to guests in various bars, lounges and service areas throughout the vessel by performing essential duties and responsibilities.
BENEFITS:
Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces
Earn recognition and career advancement opportunities
Travel around the World
Experience working with more than 72 nationalities
Permanent job with contract 6-8 months onboard followed by 60 days of vacation
Save Money as you do not pay for food and accommodation on board
Competitive salary (find out when apply)
Visa fee will be reimbursed on board
Medical insurance provided during contract
RESPONSABILITIES:
Converses with guests to answer questions, provide information, promote drink
specials and/or up-sell to premium brands. Makes suggestions for alternatives if
drink request is not available in current inventory.
Takes orders from guests or Bar Servers. Asks for appropriate identification to
determine minimum drinking age.
Prepares all beverages according to Royal Caribbean International’s
Gold Anchor
Standards for mixology including recipes, garnishments, serving practices, etc.
Mixes ingredients such as liquor, soda, water, sugar and bitters to prepare
cocktails and other drinks. Utilizes a jigger for proper measurement and serves
drinks in appropriate glass with garnishment.
Serves wine and draught or bottled beer in the appropriate glass or fashion.
Collects charge card for drinks served and inputs accurate data in the point-of-sale
system. Calculates tips, discounts, percentages and refunds as needed. Presents
statement to guest for signature. Maintains accurate accounting records.
Arranges bottles and glasses to create an attractive display. Maintains an
awareness of inventory stock and location to enhance work performance.
Slices and pits fruit for garnishing drinks.
Replenishes bar snacks such as chips, pretzels, nuts, etc.
Maintains, secures and cleans bar area. Ensures stations and/or tables are clean,
orderly and properly set with matches, clean ashtrays and beverage menus, etc.
Removes empty or dirty glasses and bottles and returns them to the bar or kitchen.
Practices napkin folding techniques and mechanics.
REQUIREMENTS:
Two to three years previous bartending experience, preferably in a 4 or 5 star restaurant, lounge, etc.
Ability to work independently and to quickly and accurately mix drinks according to mixology standards.
Working knowledge of varying brands and quality of liquors and beers.
Knowledge of varying brands and quality of wines.
Working knowledge of public health standards.
Working knowledge of cash registers and/or related computerized systems.
Ability to perform basic math functions with regard to calculating tips, discounts and percentages.
Working knowledge of inventory control methods and standards.
Ability to up-sell and promote drinks and specials. Ability to entertain guests with tricks and juggling is a plus.
Ability to apply customer service skills according to Royal Caribbean International’s Gold Anchor Standards when interacting with guests and coworkers.
Ability to provide on-the-job training to Bar Servers and Bar Utility personnel.
Ability to work effectively with others in a multicultural environment.
Minimum 21 years old.
High level of English language.
NOTE:
Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺
For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required
Last updated: March 15, 2024
You can submit your Resume here by pushing APPLY TO POSITION button
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: ROYAL CARIBBEAN GROUP, Worldwide
ISMIRA Agency
actively recruiting for position
CASINO DEALER
onboard
Royal Caribbean Cruises.
The Casino Dealer conducts gaming table games such as Blackjack, Dice, Roulette, or Caribbean Stud Poker and other related table games in the shipboard Casino by performing the his/her duties.
BENEFITS:
Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces
Earn recognition and career advancement opportunities
Travel around the World
Experience working with more than 72 nationalities
Permanent job with contract 6-8 months onboard followed by 60 days of vacation
Save Money as you do not pay for food and accommodation on board
Competitive salary (find out when apply)
Visa fee will be reimbursed on board
Medical insurance provided during contract
RESPONSABILITIES:
Conducts all Casino table games according to established guidelines and procedures.
Exchanges paper currency for playing chips or tokens. Announces the exchanges and updates clicker counting device to record the intake of cash.
Ensures that wagers are placed before table gaming proceeds, such as cards are dealt, roulette wheel is spun, or dice are tossed.
Accurately maintains the handling of cards, dice, chips, money and other gaming equipment at an appropriate rate to maintain the proper pace of the game. Inform players of the rules and regulations as the game progresses.
Announces all winning hands, numbers or colors to players. Computes payable odds to pay winning bets. Pays winning bets and collects losing bets.
Observe the players around the table in order to recognize playing style. Maintains an awareness of the guests to avoid possible security risks. Notifies management and/or security of suspicious behavior. Settles player disputes and refer escalated guest complaints to management personnel.
Participates in casino cash and coin counts as assigned by Casino Management.
Attends meetings, training activities, courses and all other work related activities as required.
Performs related duties as required. This position description in no way states or implies that these are the only duties to be performed by the shipboard employee occupying this position.
Shipboard employees will be required to perform any other job-related duties assigned by their supervisor or management.
REQUIREMENTS:
Minimum 21 years old.
Proof of completion of Gaming Board and/or Commission approved dealer school or international equivalency.
Two years dealer experience conducting Blackjack, Dice, American Roulette, Caribbean Stud Poker, and various other casino games.
Ability to speak English clearly, distinctly and cordially with guests.
Ability to rapidly discern the numbers on dice, cards, wheels, etc., and determine the outcome of the game.
Ability to communicate effectively and tactfully with guests, department heads and shipboard crewmembers to resolve problems and negotiate resolutions.
Ability to stand for an extended period of time. Maker or related programs.
NOTE:
Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺
For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required
Last updated: March 15, 2024
You can submit your Resume here by pushing APPLY TO POSITION button
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: ROYAL CARIBBEAN GROUP, Worldwide
ISMIRA Agency
actively recruiting for position GALLEY STEWARD
for ROYAL CARIBBEAN CRUISES!
Galley Steward maintains the cleanliness of all food preparation work areas, keep all galley equipment and utensils in clean and orderly condition, procedures of CAWG and AWP by performing the following essential duties and responsibilities.
BENEFITS:
Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces
Earn recognition and career advancement opportunities
Travel around the World
Experience working with more than 72 nationalities
Permanent job with contract 6-8 months onboard followed by 60 days of vacation
Save Money as you do not pay for food and accommodation on board
Competitive salary (find out when apply)
Visa fee will be reimbursed on board
Medical insurance provided during contract
RESPONSABILITIES:
Maintains the cleanliness of galley work areas and follows CAWG proper washing and sanitation of assigned work area, deck, and ceiling, walls, washing pots, pans, equipment, dishes, glasses and silverware. Utilizes proper USPH sanitation procedures at all times and practices careful handling of all Galley equipment so as to avoid damage through neglect or carelessness.
Each culinary shipboard employee must learn and follow Clean As We Go program, whereby cleaning knowledge of all electrical or non electrical equipment is detailed. Related Equipment are being categorized as follows but not limited to: deep fat fryer, combi oven, stove tops, grills, salamanders cook & hold, tilting pan or tilting pot, Soup kettles and more
Sweeps and clean galley deck, scuppers, walls and ceilings as required using the proper tools and machinery provided.
Wash, rinse and sanitizes all Galley elevators on a daily basis, using minimal water.
Pre wash food from dirty dishes and washes by hand or places in racks or on conveyor to dishwashing machine, ensuring there is enough space between them for proper washing rinsing and sanitizing as machine is used. Wash, rinse and sanitize all dirty utensils, pots and pans, ensure stored correctly as clean and let air-dry
Ensure correct use of company provided PPE (Personal Protecting Equipment), which includes; face mask and its filter, goggles, gloves and aprons, by following MSDS data sheet recommendation posted in your work area.
Report any equipment failure as seen to your direct Supervisor; ensure all machinery parts are put back in place as cleaning process is completed.
Washes worktables, counters, shelves, scullery machinery, trolleys, galley hood system and ventilation, using the 3 bucket system. Garbage bins are left washed rinsed and sanitized in end of workday.
REQUIREMENTS:
Minimum 21 years old
Minimum one year previous kitchen steward experience, preferably in a 4 or 5 star restaurant, hotel or high volume food service facility.
Completion of high school or basic education equivalency preferred.
Ability to speak English clearly, distinctly and cordially with guests.
Ability to read and write English in order to understand and interpret written procedures.
This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, supervisors and co-workers.
Good level of English language.
NOTE:
Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺
For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required
Last updated: March 15, 2024
You can submit your Resume here by pushing APPLY TO POSITION button
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: ROYAL CARIBBEAN GROUP, Worldwide
ISMIRA AGENCY
actively recruiting for position
GUEST ACCOUNTS PURSER FOR ROYAL CARIBBEAN CRUISES!
The Guest Accounts Purser establishes and maintains guest folio accounts in accordance with the brand standards of service and style. Balances the daily and end of voyage revenue activity from the different revenue-generating areas onboard, etc.
BENEFITS:
Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces
Earn recognition and career advancement opportunities
Travel around the World
Experience working with more than 72 nationalities
Permanent job with contract 6-8 months onboard followed by 60 days of vacation
Save Money as you do not pay for food and accommodation on board
Competitive salary (find out when apply)
Visa fee will be reimbursed on board
Medical insurance provided during contract
RESPONSABILITIES:
Ensures that proper Credit Card validation and “Seapass Account” SQM policies are in place, in accordance with company policy.
Processes several credit card transmissions during the voyage, upon gathering all the information from the property management system, to ensure guest account balances are properly authorized on a daily basis per company’s SQM policy.
Monitors declined and call credit cards, and assists guests in setting up different means of payment, as well as modifying sea pass accounts accordingly.
Responsible for the final settlement of all credit cards and the end of each voyage report according to GCS procedure.
Assists Guest Relations Officers with guest’s inquiries and disputes, and provides relevant back up for applied charges.
Issues company standard memorandums and reminders regarding guest account status.
Monitors all guest and crew onboard accounts and makes necessary adjustments and/or corrections.
Responsible for processing and balancing all prepaid onboard credits purchased by guests, as well as, the onboard credits given onboard, etc.
REQUIREMENTS:
Very good level of English language
Minimum of two years experience in an upscale hotel, resort or cruise ship
Superior customer service, team building and conflict resolution skills.
Very strong management skills in a multicultural and dynamic environment.
Very strong communication, problem solving, decision making, and interpersonal skills.
Intermediate computer software skills required.
Possess a strong understanding of numbering flow “Debits/Credits”, adjusting entries and corrections, as well as basic accounting knowledge
Minimum 21 years old
NOTE:
Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺
For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required
Last updated: March 15, 2024
You can submit your Resume here by pushing APPLY TO POSITION button
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: ROYAL CARIBBEAN GROUP, Worldwide
ISMIRA Agency
actively recruiting for position HEAD WAITER/ESS
for ROYAL CARIBBEAN GROUP!
The Head Waiter/ess
will perform the functions of the restaurant sequence of service and all essential duties and responsibilities outlined below. These locations include but are not limited to Main Dining Room, Windjammer, and Specialty Restaurants. While performing their role in the restaurant venues, He/She will be engaged in providing courteous and professional service to guests. The duties described below are performed either personally or through subordinates.
BENEFITS:
Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces
Earn recognition and career advancement opportunities
Travel around the World
Experience working with more than 72 nationalities
Permanent job with contract 6-8 months onboard followed by 60 days of vacation
Save Money as you do not pay for food and accommodation on board
Competitive salary (find out when apply)
Visa fee will be reimbursed on board
Medical insurance provided during contract
RESPONSABILITIES:
Learns and uses appropriate food and wine terminology and pronunciation. Becomes knowledgeable of menu descriptions and wine lists in order to discuss items appropriately and to enhance the guests' dining experience.
Provides on-the-job leadership and guidance to Assistant Waiters to strengthen their current performance and in preparation for possible advancement to a Head Waiter position.
Obtains linen, silverware, glassware, and china to set tables.
Arranges settings on tables per The Royal Way.
Greets and escorts guests, where applicable to their assigned seats, or to available seating, per The Royal Way.
Presents both food and beverage menus to guests, suggests dinner courses, appropriate wines and answers questions regarding menu and wine selections per The Royal Way. Makes recommendations to entice guests while meeting management goals to reduce particular inventory stock.
Relays order to galley as required and serves courses from galley and beverages from various locations.
Provides quality control of all food and beverage presentations. Garnishes and decorates items as required prior to serving.
Enters food and beverage orders in the point-of-sale system.
Responsible for maintaining cleanliness and integrity of assigned station including (but not limited to) table pieces, side stands and chairs.
Observes guests to anticipate their needs, responds to any additional requests and determines when the food and beverage service has been completed.
REQUIREMENTS:
Two to three years previous waiter experience, preferably in a 4 or 5 star restaurant. Shipboard experience is preferred.
Ability to apply customer service skills, according to Royal Caribbean International’s The Royal Way, when interacting with guests and co-workers.
Ability to perform basic math functions with regard to meal count procedures. · Completion of high school or basic education equivalency preferred.
High level of English language.
Ability to speak additional languages such as Spanish, French, German, Italian, or Portuguese is preferred.
Ability to work effectively with others in a multicultural environment.
Minimum 21 years old.
NOTE:
Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺
For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required
Last updated: March 14, 2024
You can submit your Resume here by pushing APPLY TO POSITION button
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: ROYAL CARIBBEAN GROUP, Worldwide
ISMIRA Agency
actively recruiting for position
YOUTH STAFF
onboard
Royal Caribbean Cruises.
Youth Staff
organizes and leads youth activities, ages 6 months -17 years, in designated activity centers, assigned areas and throughout the vessel by performing the following essential duties and responsibilities.
BENEFITS:
Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces
Earn recognition and career advancement opportunities
Travel around the World
Experience working with more than 72 nationalities
Permanent job with contract 6-8 months onboard followed by 60 days of vacation
Save Money as you do not pay for food and accommodation on board
Competitive salary (find out when apply)Visa fee will be reimbursed on board
Medical insurance provided during contract
RESPONSABILITIES:
Participates in embarkation procedures by disseminating information regarding the Adventure Ocean Program, Youth Evacuation Plan, and directing and escorting guests to staterooms.
Determines the activities to initiate based on the ages and the needs of the children assigned to participate in the scheduled activity. Organized and leads a variety of established age appropriate activities.
Acts as a role model for the youth with regard to leadership, friendliness, diplomacy, honesty, fair play, sportsmanship and open-mindedness.
Exercises discretion and good judgment when interacting with the children. Maintains a constant awareness of the children’s whereabouts and their safety. Intervenes when a conflict arises or when a child needs extra attention or assistance in order to enjoy the activities. Responds to any type of emergency.
Directs children in eating, resting, and toileting.
Helps children develop habits of caring for own clothing and picking up and putting away toys and books.
Maintains discipline within assigned group to ensure safety precautions are followed.
Serves meals and refreshments to children and regulates rest periods.
Communicates with parents in a tactful and courteous manner to generate a high level of comfort. Acts as liaison between the Youth Activities Manager and the parents.
Keeps current on children trends regarding music, dance crazes, fads, computer games, reading materials and physical activities.
Organizes teen-related activities. Performs Disc Jockey duties for teen parties. Operates audio equipment to play music and keeps inventory of music library.
REQUIREMENTS:
Bachelor’s degree in education, recreation or related field from an accredited university or college or the international equivalent.
Three to five years experience working with large groups of youths ages 6 months -17 years.
Experience working in school sponsored youth groups, YMCA, camps or similar positions preferred.
Minimum 21 years old
Master of Ceremonies experience preferred.
Ability to coordinate and instruct recreational sports and activities for large groups and/or individual sessions.
Ability to provide one-on-one rock climbing wall instruction. Rock climbing (manual belay) certification preferred.
Ability to provide one-on-one Flowrider instruction, Ultra Voyager Class only preferred.
Experience in the operation and maintenance of the Flowrider or other similar water park equipment, preferred for Ultra Voyager Class only.
Knowledge of the rules of basketball, volleyball, golf, ping-pong, shuffle board, etc.
Fluent ENGLISH language level
NOTE:
Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺
For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required
Last updated: June 28, 2024
You can submit your Resume here by pushing APPLY TO POSITION button
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: ROYAL CARIBBEAN GROUP, Worldwide
ISMIRA Agency
actively recruiting for position
SPORT STAFF
onboard
Royal Caribbean Cruises.
The Sport Staff
leads and participates in a variety of Sports Deck and Cruise Director activities and duties such as climbing wall, Flowrider (FR Class), in-line skating, golf simulator, volleyball, basketball, golf course, ping pong, shuffle board, theme nights, spot lights, gangway etc. by performing the following essential duties and responsibilities.
BENEFITS:
Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces
Earn recognition and career advancement opportunities
Travel around the World
Experience working with more than 72 nationalities
Permanent job with contract 6-8 months onboard followed by 60 days of vacation
Save Money as you do not pay for food and accommodation on board
Competitive salary (find out when apply)Visa fee will be reimbursed on board
Medical insurance provided during contract
RESPONSIBILITIES:
Maintains continual interaction with the guests. Hosts and participates in adult and family recreational programs and activities.
Promotes and serves as Master of Ceremonies in Sports Deck activities, and Vitality programs. Issues equipment to guests for: climbing wall, in-line skating, golf simulator, Flowrider (FR class), volleyball, basketball, golf course, ping pong, shuffle board, etc.
Explains and demonstrates use of apparatus and equipment for: climbing wall, in-line skating, golf simulator, Flowrider and any other related activities.
Leads Vitality classes and events. Organizes and conducts tournaments. May serve or participate as master of ceremonies. Explains and demonstrates principles, techniques, and methods of regulating movement of body, hands, or feet to achieve proficiency in activity. Observes guests during activities to detect and correct mistakes.
Evaluates guests’ physical condition to participate in various sport and fitness activities.
Explains and enforces safety rules and regulations. Responds and reports any type of emergency.
Assembles and disassembles equipment and props required for activities. Returns items to storage area.
Performs regular inventory of all equipment and supplies. Determines if equipment requires replacement or repair.
Maintains the Sports Deck in a clean and orderly fashion. Posts current daily information, hours of operation, activities, etc. for the benefit of the guests. Adhering to USPH ship requirements.
Responds to guest complaints in a considerate, professional and positive manner by showing concern and listening actively. Takes ownership of guest concerns, by following-up and ensuring complaints are resolved to the guest’s satisfaction.
Prepares all required reports utilizing the computer equipment.
Attends meetings, training activities, courses and all other work-related activities as required.
Socializes with guests in public areas at all times in accordance with Royal Caribbean International’s Gold Anchor Standards. Visits guest lounges at specified times to converse with as many guests as possible in the time allotted.
Operates spotlight equipment for production shows according to instructions as needed, when stage staff are required to perform duties backstage. Attends mandatory rehearsals as required.
REQUIREMENTS:
Minimum
one year recent experience as physical fitness and/or recreational sports instructor with background with resorts, sports facilities or related recreational facilities required.
Minimum 21 years old
Master of Ceremonies experience preferred.
Ability to coordinate and instruct recreational sports and activities for large groups and/or individual sessions.
Ability to provide one-on-one rock climbing wall instruction. Rock climbing (manual belay) certification preferred.
Ability to provide one-on-one Flowrider instruction, Ultra Voyager Class only preferred.
Experience in the operation and maintenance of the Flowrider or other similar water park equipment, preferred for Ultra Voyager Class only.
Knowledge of the rules of basketball, volleyball, golf, ping-pong, shuffle board, etc.
Fluent ENGLISH language level
NOTE:
Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺
For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required
Last updated: March 15, 2024
You can submit your Resume here by pushing APPLY TO POSITION button
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: ROYAL CARIBBEAN GROUP, Worldwide
ISMIRA Agency
actively recruiting for position
PUBLIC AREA ATTENDANT
onboard Royal Caribbean Cruises.
Public Area Attendant
is responsible to
maintain all public areas, crew public areas, outer deck (pools and jacuzzies) and all public restrooms, in a clean and orderly condition by performing essential duties and responsibilities described underneath. The Public Area attendants could be used in different areas on a rotation bases.
BENEFITS:
Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces
Earn recognition and career advancement opportunities
Travel around the World
Experience working with more than 72 nationalities
Permanent job with contract 6-8 months onboard followed by 60 days of vacation
Save Money as you do not pay for food and accommodation on board
Competitive salary (find out when apply)Visa fee will be reimbursed on board
Medical insurance provided during contract
RESPONSIBILITIES:
Operates steam cleaning equipment/machines, scrapers, brooms and a variety of hand and power tools. Uses a variety of cleaners and chemicals depending on the cleaning needs. Mixes water and detergents in a container to prepare cleaning solutions, according to specifications.
Cleans public bathrooms, elevators, offices and crew corridors in areas not under the responsibility of a BASO.
Cleans carpet, upholstery, floors, walls, ceilings, draperies, windows, and area accessories to remove effects of smoke, water and other damages such as dirt, soot, stains, mildew, and excess water and moisture.
Sprays or fogs carpet, upholstery, and accessories with fabric conditioners and protectors, clean and sanitize. Dusts furniture and washes windows, walls, ceilings, woodwork, and door panels. Polishes brass and other metal fixtures, etc.
REQUIREMENTS:
Can speak LOWER (-PRE) intermediate English
Minimum one-year previous cleaning experience, preferably in a 4- or 5-star hotel.
Knowledge of proper cleaning techniques, requirements and use of equipment.
Knowledge of proper chemical handling.
Ability to apply customer service skills, according to Royal Caribbean International’s
SOP’s, when interacting with guests and coworkers.
Completion of high school or basic education equivalency preferred.
NOTE:
Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺
For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required
Last updated: March 15, 2024
You can submit your Resume here by pushing APPLY TO POSITION button
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: ROYAL CARIBBEAN GROUP, Worldwide
ISMIRA Agency
actively recruiting for position
PHOTOGRAPHER/PHOTO ARTIST
onboard
Royal Caribbean Cruises.
The Photographer
is responsible for photographing daily events. Photographers will also work on gangways or in other areas “in character” as a photo mascot. Photo Gallery duties include delivering excellent customer service while handling sales of photo and retail items, and ensuring products are well displayed and merchandised to company standards.
BENEFITS:
Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces
Earn recognition and career advancement opportunities
Travel around the World
Experience working with more than 72 nationalities
Permanent job with contract 6-8 months onboard followed by 60 days of vacation
Save Money as you do not pay for food and accommodation on board
Competitive salary (find out when apply)
Visa fee will be reimbursed on board
Medical insurance provided during contract
RESPONSIBILITIES:
Photograph events onboard and ashore as required, always being proactive to maximize image counts and image quality in order to meet established performance goals
Wear mascot costumes inside/outside the ship for photo shoots, engaging guests with lively energy and enthusiasm at all times
Deliver excellent customer service at all times by presenting a friendly, warm and calm attitude towards guest and continuously following the highest standards.
Proactively assist guests in the Photo Gallery in locating their photos to maximize sales of photos and retail products.
Proactively strive to enhance photography and sales skills to achieve sales and image capture performance targets on a regular basis.
Follow trained departmental and shipboard environmental rules and regulations.
Use a range of photographic equipment, including but not limited to digital SLR cameras, portrait studio equipment, computers and image editing software.
Assist with set up, breakdown and storage of the Portrait Studio equipment.
Assist with set up and breakdown of photo gallery retail displays, marketing materials, and photographs. Help maintain photo gallery and sales areas clean and organized as per company operating procedures.
Proactively promote photo services and products when interacting with guests
REQUIREMENTS:
Minimum 21 years old
Min of 1 year experience as a photographer required, preferably in a high-volume souvenir / photography business
Any customer service experience and sales experience would be a plus
Strong demonstrated knowledge and understanding of photographic exposure, composition and focus is essential
Must be able to use a modern
Digital SLR camera (Nikon D7500 in particular)
, hot-shoe mounted flash and other professional equipment.
Can bring own camera Nikon D7500 OR alternatively can purchase it on board for 750$ deductible from first 3 salaries.
FOR PHOTO CANDIDATES it is important to include with your application a link to social media or gallery with your photo works/pictures.
Basic knowledge and experience to operate basic computer systems and touch- screen kiosks is required
Ability to effectively deal with internal and external guests, some of whom will require high levels of discretion, patience, tact and diplomacy
Knowledge of principles for providing exemplary customer service including problem resolution and achievement of quality service standards
Must be able to work independently and function under pressure in a deadline oriented, fast paced environment for extended periods
Must enjoy working with the public in a busy, active and sometimes noisy environment
NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺
For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required
Last updated: April 16, 2024
You can submit your Resume here by pushing APPLY TO POSITION button
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: ROYAL CARIBBEAN GROUP, Worldwide
ISMIRA Agency actively recruiting for position
JUNIOR ENGINEMAN for Royal Caribbean!
The Junior Engineman
has duties as directed by Chief Engineer, these will primarily be washing and painting jobs, as well as participation in maintenance work.
BENEFITS:
Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces
Earn recognition and career advancement opportunities
Travel around the World
Experience working with more than 72 nationalities
Permanent job with contract 6-8 months onboard followed by 60 days of vacation
Save Money as you do not pay for food and accommodation on board
Competitive salary (find out when apply)
Visa fee will be reimbursed on board
Medical insurance provided during contract
RESPONSIBILITIES:
RCL places the highest value on the environment, and all employees shall do the same. Those assigned to this position shall work with superiors and subordinates to understand and comply with the company's environmental policies and be committed to safeguard the environment. He shall directly and immediately inform his immediate superior if any environmental system does not function properly.
In general, they will keep the engine spaces safe, clean and tidy at all times.
Participate in maintenance work, under supervision.
Additional routines and work as assigned by Chief Engineer.
Attends meetings, training activities, courses and all other work-related activities as required both on board and ashore.
Performs related duties as required. This position description in no way states or implies that these are the only duties to be performed by the shipboard employee occupying this position. Shipboard employees will be required to perform any other job-related duties assigned by their supervisor or management.
REQUIREMENTS:
Good level of English
The Junior Engineman must hold the certificates required by the Flag State and he should have basic safety training before employment.
Completion of one full contract with a performance rating of satisfactory or above.
Ability to speak additional languages such as Spanish, French or German preferred.
Minimum 21 years old
NOTE:
Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺
For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required
Last updated: March 15, 2024
You can submit your Resume here by pushing APPLY TO POSITION button
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: ROYAL CARIBBEAN GROUP, Worldwide
ISMIRA Agency
actively recruiting for position
International Ambassador
onboard
Royal Caribbean Cruises.
The International Ambassador
manages the international program onboard the vessel to provide language assistance and translation to non-English speaking guests in order for them to understand and enjoy all aspects of the cruise experience.
BENEFITS:
Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces
Earn recognition and career advancement opportunities
Travel around the World
Experience working with more than 72 nationalities
Permanent job with contract 6-8 months onboard followed by 60 days of vacation
Save Money as you do not pay for food and accommodation on board
Competitive salary (find out when apply)
Visa fee will be reimbursed on board
Medical insurance provided during contract
RESPONSABILITIES:
Manages and coordinates the international program throughout all 1. service related departments onboard the vessel. This includes coordinating the distribution of in-stateroom materials and all in-language notices prepared for guests.
Assists guests with translating spoken passages, documents, and other material from one language to another. Provides consecutive or simultaneous translation between languages. As schedule permits visits international guests during dinner to provide assistance..
Prepares all varieties of documents and announcements including the daily Cruise Compass in the five core languages utilizing the professionally translated copy deck. Reviews and ensures the accuracy of all materials distributed to guests.
Attends desk hours in the designated area. Provides a variety of translation and interpretation services for guests requiring language assistance. Answers inquiries, offers suggestions, and provides descriptive literature in various languages pertaining to shore excursions, onboard activities, entertainment, etc. as provided by onboard divisions and Marketing.
Identifies shipboard employees who speak other languages which may be required to assist guests with translation.
Makes announcements in the appropriate core languages over the public announcement system.
Serves as host and/or verbal translator for any type of event or activity with a large number of non-English speaking guests. This includes but is not limited to, the Welcome Aboard Show, Farewell Show, Cruise Staff Cocktail Shows, out island activities, charters, affinity, promotional, and incentive groups, presentations, and various theme night arrangements.
Works closely with the Guest Services staff with all aspects of Customs and Immigration during the embarkation and debarkation process. Conducts
individual or group presentations to international guests regarding the arrival and departure procedures. Disseminates information, directs and escorts guests to staterooms and or exits. May provide translation for Customs and Immigration Officers.
Prepares a variety of reports and letters utilizing company's computer system and equipment.
REQUIREMENTS:
Ability to utilize proven multi lingual customer service skills by exercising authority and discretion to satisfy guests (some of whom will require high levels of discretion, patience, tact and diplomacy) in a manner consistent with Royal Caribbean International’s The Royal Way.
Ability to speak, read and write clearly, distinctly and cordially in English, plus at least three additional languages such as Spanish, Italian, French, German or Portuguese. Additional language mix may also be one of the following: Japanese, Korean, Finnish, Swedish, Danish, Chinese and Russian. A language proficiency test may be required
Ability to read and write English, plus at least two additional languages stated above, in order to understand and interpret written procedures. This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, supervisors and co-workers
Ability to pay close attention to detail.
Working knowledge of computers with e-mail and business related software packages such as word processing and spreadsheet applications, knowledge to operate all office equipment and ability to perform basic math functions with regard to product and service pricing
Minimum two years front of house managerial/operational experience in a hotel, cruise line or hospitality industry related field preferred or Bachelor’s degree in hospitality management, business administration or related field from an accredited college, university or the international equivalent preferred.
Flexibility to manage change and ability to work positively and cooperatively in a diverse team environment to meet overall established timeframes for the Guest Services division operation
Should harbor a flexible outlook towards placement throughout the fleet, considering changing fleet-wide operational business needs.
NOTE:
Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺
For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required
Last updated: March 15, 2024
You can submit your Resume here by pushing APPLY TO POSITION button
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: ROYAL CARIBBEAN GROUP, Worldwide
ISMIRA Agency
actively recruiting for position
Incinerator Operator
for Royal Caribbean!
The
Incinerator Operator
shall carry out the work orders given by Incinerator Technician.
BENEFITS:
Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces
Earn recognition and career advancement opportunities
Travel around the World
Experience working with more than 72 nationalities
Permanent job with contract 6-8 months onboard followed by 60 days of vacation
Save Money as you do not pay for food and accommodation on board
Competitive salary (find out when apply)
Visa fee will be reimbursed on board
Medical insurance provided during contract
RESPONSIBILITIES:
The Incinerator Operator(s) will maintain and clean incinerator room, machinery, pulper system, and cold storage room for processed garbage.
They shall, during operation, continuously monitor the operation of the incinerator and related equipment to ensure safe and proper operation.
Garbage sorting of glass, metal tins, and aluminum cans. Metal tins shall be compacted and stored in the Cold Garbage Store Room. Glass is processed in crushers and stored in the Cold Garbage Store Room Aluminum cans shall be compacted and bagged for recycling at designated ports and shall also be stored in the Cold Garbage Store Room.
Log times when pulper system has been cleaned
At a minimum, change water in pulper systems daily. For systems where pulper water changes continuously, refer to the technical water fill flow meter once a day to ensure that a complete change of water has taken place. If not, adjust flow accordingly.
Wash and rinse:
- Floor - special attention to corners.
- Wash basin and stairways.
- Keep all sensors free of dirt.
- Garbage Cold Storage Room.
- Plastic containers/garbage bins.
REQUIREMENTS:
Minimum 21 years old
Good level of English language
Relevant previous experience
NOTE:
Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺
For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required
Last updated: March 15, 2024
You can submit your Resume here by pushing APPLY TO POSITION button
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: ROYAL CARIBBEAN GROUP, Worldwide
ISMIRA Agency
actively recruiting for position
GUEST SERVICE OFFICER
onboard
Royal Caribbean Cruises.
The Guest Services Officer
will be responsible for ‘Delivering the Wow’ while demonstrating exemplary problem resolution skills to our guests at all times. Actively listens and extends assistance in order to resolve all guest issues and concerns. A strong guest satisfaction disposition is mandatory, a people person, with a great sense of humor.
BENEFITS:
Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces
Earn recognition and career advancement opportunities
Travel around the World
Experience working with more than 72 nationalities
Permanent job with contract 6-8 months onboard followed by 60 days of vacation
Save Money as you do not pay for food and accommodation on board
Competitive salary (find out when apply)
Visa fee will be reimbursed on board
Medical insurance provided during contract
RESPONSABILITIES
Greets all guests immediately with a friendly and sincere welcome. Uses a positive and clear
speaking voice, taking the time to understand all requests in detail. Responds to escalated
guest concerns in a considerate, professional and positive manner by showing empathy and
listening actively.
Always ‘Looking the Part’ the Guest Services Officer plays a key role in being the first
impression for the brand and our guests. Through effective ownership and by taking initiative to ‘Own the Problem’ the Guest Services Officer will whenever possible seek to take
accountability for delivering outstanding problem resolution.
Responsible for being a determined and focused performer in a team of empowered Guest Services professionals who will strive to deliver focused and extraordinary customer service in accordance to Guest Services Vision and Mission Statement.
Maintains current knowledge of all ship’s regular events and special functions by reviewing all available data in order to provide guests with accurate and up-to-date information to answer questions and handle any special requests.
Provides cash and guest account services at the Guest Services desk such as accepting cash
payments, cashing personal or Traveler’s checks or exchanging foreign currencies. Follows
established procedures to maintain, safeguard, balance and reconcile, assigned cash float.
Assists guests during boarding and departure process, including establishing onboard credit,
selling and printing Explorations! Tickets and closing of guest accounts.
Provides all services of the Guest Services desk; including, but not limited to: tracing missing luggage, baby-sitting arrangements, cash services, safety deposit box service, lost and found service, printing and issuing of guest Sea Pass cards, and broadcasting ships announcements.
Assists guests with immigration and customs procedures and forms.
REQUIREMENTS:
Minimum two recent years of experience at the large and preferably international chain hotel reception (4*-5* stars).
Minimum one-year cash handling experience, and an understanding of US currency and exchange rates required.
Proven customer service skills to interact appropriately with guests in a considerate, professional and positive manner by showing concern and listening actively.
Ability to communicate tactfully with guests, department heads and shipboard
Employees to resolve problems and negotiate resolutions.
Ability to operate basic office equipment, including telephones, computers and copy machines.
Fluent ENGLISH skills - both spoken and written
Ability to speak fluently additional language(s) such as Spanish, French, German, Italian, Portuguese, Chinese, Japanese, Korean, Swedish, Norwegian, or Danish.
NOTE:
Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺
For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required
Last updated: March 15, 2024
You can submit your Resume here by pushing APPLY TO POSITION button
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: ROYAL CARIBBEAN GROUP, Worldwide
ISMIRA AGENCY
actively recruiting for position
GROUP COORDINATOR FOR ROYAL CARIBBEAN CRUISES!
The Group Coordinator
is responsible to coordinate activities and arrangements for group meetings, conferences and functions by performing the following essential duties and responsibilities.
BENEFITS:
Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces
Earn recognition and career advancement opportunities
Travel around the World
Experience working with more than 72 nationalities
Permanent job with contract 6-8 months onboard followed by 60 days of vacation
Save Money as you do not pay for food and accommodation on board
Competitive salary (find out when apply)
Visa fee will be reimbursed on board
Medical insurance provided during contract
RESPONSIBILITIES:
Maintains desk hours throughout the cruise to meet with group representatives. Responsible for the scheduling of the Conference Center, Executive Boardroom, Multi-media room and the Business Services areas.
Consults with representatives of client group or organization to plan details such as number of persons expected, display space desired, and food service schedule, etc.
Resolves conflicts quickly and efficiently and provides alternative arrangements as needed; calculates additional costs. Cross-sells or up-sells products and services to compliment the cruise experience while increasing revenue.
Maintains constant communication with all department heads to plan function details such as space requirements, time schedule, food and beverage service,
Uses company software, such as AffairWhere, to notify various department heads of the final group arrangements on a timely basis to ensure adequate preparation time for successful event execution.
Directs workers in preparing banquet and convention rooms and erecting displays and exhibits, equipment, etc.
Inspects rooms and displays for conformance to needs and desires of group.
Attends functions to minimize confusion and resolve problems such as space adjustment and need for additional equipment, food, beverage, etc.
Arranges publicity, special functions, and performs other duties to promote goodwill.
Coordinates special shore excursion requirements with Explorations!/Shore Excursion Manager.
Organizes group amenities. Up-sells amenities to enhance the group’s vacation experience, as appropriate.
Confers with the Financial Controller's team to ensure accounts are charged appropriately for additional products and services not included in the original proposal. Assists the Financial Controller facilitating timely and complete payment for onboard services rendered.
Attends meetings, training activities, courses and all other work-related activities as required.
Performs related duties as required. This position description in no way states or implies that these are the only duties to be performed by the shipboard employee occupying this position. Shipboard employees will be required to perform any other job-related duties assigned by their supervisor or management.
REQUIREMENTS:
Good level of English
1 year event planning and execution experience in a luxury hotel, convention center, sales, public relations field or in a related hospitality function.
Proven customer service skills to build and strengthen relationships.
Ability to up-sell and cross-sell products and services.
Ability to pay close attention to detail while coordinating many functions
Ability to communicate tactfully with group representative, department heads and shipboard employees to resolve problems and negotiate resolutions.
Ability to conduct meetings efficiently and in a timely manner.
Ability to utilize customer service skills by exercising authority and discretion to satisfy guests in a manner consistent with Royal Caribbean International’s The Royal Way.
Ability to perform basic math functions with regard to product and service pricing.
Working knowledge of computers with e-mail and business related software packages such as word processing and spreadsheet applications.
Completion of high school or basic education equivalency preferred.
Ability to speak fluently additional language(s) such as Spanish, French, German, Italian, Portuguese, Chinese, Japanese, Korean, Swedish, Norwegian, or Danish.
NOTE:
Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺
For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required
Last updated: March 15, 2024
You can submit your Resume here by pushing APPLY TO POSITION button
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
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