Location: Remote - United States
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role
Nebius is seeking an
Internal Controls Business Partner
to support critical finance and corporate processes, initially including Tax, Treasury and HR.
Sitting within our Internal Control function, you will work closely with senior process owners as an embedded risk partner, helping translate SOX, financial reporting and governance requirements into practical and sustainable ways of working.
This role goes beyond traditional controls administration and audit coordination. You will combine strong internal controls expertise with meaningful in-house business experience. You will help teams identify risk, design and implement effective controls, resolve deficiencies and improve their processes through technology, automation and data.
The successful candidate will be able to speak the language of the business, internal controls, financial reporting and external auditors. You will provide credible challenge while remaining pragmatic, hands-on and focused on helping the business operate effectively.
Your responsibilities will include:
Act as the primary risk and controls partner for assigned functions, initially including Tax, Treasury, HR and other corporate processes as the organization develops.
Develop a detailed understanding of the relevant business processes, systems, financial reporting risks and operational priorities.
Lead process risk assessments and maintain high-quality risk and control matrices, process narratives, control descriptions and ownership documentation.
Partner with process and control owners to design practical controls that address identified risks without creating unnecessary operational complexity.
Guide business owners on control execution, evidence requirements and documentation while ensuring that accountability remains with the relevant first-line owner.
Lead and support SOX walkthroughs, audit-readiness activities, evidence coordination and the evaluation of control design and operating effectiveness.
Identify control deficiencies, facilitate root-cause analysis and work with stakeholders to develop sustainable remediation plans.
Monitor remediation progress and provide clear reporting on control health, risks, overdue actions and emerging issues.
Work closely with Financial Reporting, Internal Audit, external auditors and external advisers to align expectations and resolve control-related questions efficiently.
Represent the business context in audit discussions and translate auditor requirements into clear, proportionate and actionable steps for process owners.
Support business transformations, new system implementations, process redesigns, acquisitions and other strategic initiatives from a risk and controls perspective.
Identify opportunities to automate controls, reduce manual effort and improve continuous monitoring through data, dashboards, workflows and AI-enabled tools.
Partner with the IT Controls team where business controls depend on automated controls, system-generated information, EUCs, IPEs, IUCs or underlying ITGCs.
Contribute to the continued development of Internal Controls methodology, policies, training and the broader Risk Partner operating model.
We expect you to have:
A degree in Accounting, Finance, Economics, Business or a related field, or equivalent professional experience.
At least 7 years of relevant experience in internal controls, SOX compliance, financial risk, business-process controls, finance transformation or a combination of these areas.
Strong practical knowledge of SOX 404, ICFR, COSO, risk and control matrices, process walkthroughs, control design, operating effectiveness and deficiency remediation.
Meaningful in-house experience is required.
Public accounting or advisory experience is valuable when combined with hands-on corporate ownership, but candidates whose experience is exclusively external audit or advisory are unlikely to fit this role.
Experience working in a first-line business role, or as an embedded in-house risk and controls partner supporting process owners.
Experience supporting one or more corporate processes such as Tax, Treasury, HR, payroll, OPEX, Financial Reporting or other finance-related areas.
A track record of influencing process owners and senior stakeholders without relying on direct authority.
The ability to challenge constructively, explain control requirements in plain business language and balance risk mitigation with operational practicality.
Experience leading or supporting remediation, process improvement, system implementation or business-transformation initiatives.
Evidence of using technology to improve processes or controls, for example through automation, dashboards, data analysis, workflow tools, system configuration or AI-enabled solutions.
Working knowledge of management review controls, IT-dependent controls, EUCs, IPEs/IUCs and the relationship between business controls and ITGCs.
Strong written and verbal English.
It will be an added bonus if you have:
A professional qualification such as CPA, ACCA, Dutch RA or RC, CIA, CISA or an equivalent certification.
Experience in a listed, multinational or SOX-regulated company.
A combination of Big Four experience and subsequent in-house ownership.
Experience with US GAAP or IFRS financial reporting environments.
Experience with ERP, treasury, HRIS, CRM or other enterprise-system implementations.
Experience supporting acquisitions, carve-outs, integrations or major control-transformation programs.
Hands-on experience applying data analytics, continuous monitoring, automation or AI tools to internal controls work.
Pay Transparency
We offer competitive compensation and benefits packages. Actual compensation will be determined based on job-related factors, including experience, skills, qualifications, the level at which the candidate is hired, and geographic location, consistent with applicable law.
Base Compensation Range
$110,000
—
$160,000 USD
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: London, England
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
It’s an exciting time at Intercom — especially within our Deployment Services team. We’re helping some of the world’s most innovative companies transform how they support their customers through AI-powered customer service.
As a
Senior
AI Deployment Consultant
, you’ll lead our largest and most complex customer deployments, combining world-class project management with hands-on technical configuration of Intercom’s platform — including our agent Fin. You’ll be the trusted advisor who ensures our customers achieve value quickly and at scale, guiding them not only to do the foundations, but set a direction on how they measure their impact with AI.
You’ll partner with a dedicated team of engineers for complex technical work while managing the overall project strategy, timeline, and delivery. This is a perfect role for someone who thrives at the intersection of technology, customer success, and execution excellence.
What will I be doing?
Lead end-to-end deployment programs for our largest customers, ensuring successful and timely implementation to Intercom and Fin.
Define project scope, success criteria, and timelines that align with each customer’s unique goals and support model.
Act as the primary point of contact for customers throughout implementation, managing communication, alignment, and expectations.
Partner cross-functionally with Sales, Customer Success, Engineering, and Product teams to design tailored deployment strategies and deliver measurable outcomes.
Facilitate discovery sessions to understand complex customer requirements and translate them into actionable technical and project plans.
Perform hands-on configuration of Intercom features — including automation, workflows, technical procedures and reporting — supported by our Forward Deployed Engineers for advanced integrations.
Coordinate technical readiness activities, including integrations, data migrations, and security reviews.
Track key metrics on both the customer and Intercom side such as time-to-value, automation rates, and customer satisfaction, taking proactive steps to ensure successful outcomes.
Collaborate with our Product and R&D teams to surface feedback, identify improvements, and help shape future innovations.
Contribute to the evolution of our Deployment Services methodology, templates, and best practices.
What skills do I need?
6+ years of experience in customer-facing implementation, deployment, or professional services roles, ideally within SaaS or AI technology companies
Proven success managing large, complex projects with multiple stakeholders and workstreams.
Strong technical aptitude — comfortable configuring software platforms and discussing integrations, APIs, and data flows.
Excellent project management skills with a structured, proactive, and detail-oriented approach.
Exceptional communication and relationship-building skills, capable of influencing both executives and technical stakeholders.
Experience implementing or configuring platforms like Intercom, Zendesk, Salesforce, or similar customer experience tools is a plus.
Analytical mindset with strong problem-solving, prioritisation, and decision-making skills.
Adaptability and resilience in a fast-paced, changing environment.
Passion for technology, AI, and helping customers succeed.
How will I be measured?
Automation Rate - Are you driving your customers to achieve high adoption of Fin?
Customer Satisfaction - Do customers receive a delightful and thorough experience as they begin their journey with Fin?
Timeliness — Are your projects on-schedule against the dedicated timelines?
#LI-Hybrid
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: London, United Kingdom
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role
Nebius is seeking an
Internal Controls Business Partner
to support critical finance and corporate processes, initially including Tax, Treasury and HR.
Sitting within our Internal Control function, you will work closely with senior process owners as an embedded risk partner, helping translate SOX, financial reporting and governance requirements into practical and sustainable ways of working.
This role goes beyond traditional controls administration and audit coordination. You will combine strong internal controls expertise with meaningful in-house business experience. You will help teams identify risk, design and implement effective controls, resolve deficiencies and improve their processes through technology, automation and data.
The successful candidate will be able to speak the language of the business, internal controls, financial reporting and external auditors. You will provide credible challenge while remaining pragmatic, hands-on and focused on helping the business operate effectively.
Your responsibilities will include:
Act as the primary risk and controls partner for assigned functions, initially including Tax, Treasury, HR and other corporate processes as the organization develops.
Develop a detailed understanding of the relevant business processes, systems, financial reporting risks and operational priorities.
Lead process risk assessments and maintain high-quality risk and control matrices, process narratives, control descriptions and ownership documentation.
Partner with process and control owners to design practical controls that address identified risks without creating unnecessary operational complexity.
Guide business owners on control execution, evidence requirements and documentation while ensuring that accountability remains with the relevant first-line owner.
Lead and support SOX walkthroughs, audit-readiness activities, evidence coordination and the evaluation of control design and operating effectiveness.
Identify control deficiencies, facilitate root-cause analysis and work with stakeholders to develop sustainable remediation plans.
Monitor remediation progress and provide clear reporting on control health, risks, overdue actions and emerging issues.
Work closely with Financial Reporting, Internal Audit, external auditors and external advisers to align expectations and resolve control-related questions efficiently.
Represent the business context in audit discussions and translate auditor requirements into clear, proportionate and actionable steps for process owners.
Support business transformations, new system implementations, process redesigns, acquisitions and other strategic initiatives from a risk and controls perspective.
Identify opportunities to automate controls, reduce manual effort and improve continuous monitoring through data, dashboards, workflows and AI-enabled tools.
Partner with the IT Controls team where business controls depend on automated controls, system-generated information, EUCs, IPEs, IUCs or underlying ITGCs.
Contribute to the continued development of Internal Controls methodology, policies, training and the broader Risk Partner operating model.
We expect you to have:
A degree in Accounting, Finance, Economics, Business or a related field, or equivalent professional experience.
At least 7 years of relevant experience in internal controls, SOX compliance, financial risk, business-process controls, finance transformation or a combination of these areas.
Strong practical knowledge of SOX 404, ICFR, COSO, risk and control matrices, process walkthroughs, control design, operating effectiveness and deficiency remediation.
Meaningful in-house experience is required.
Public accounting or advisory experience is valuable when combined with hands-on corporate ownership, but candidates whose experience is exclusively external audit or advisory are unlikely to fit this role.
Experience working in a first-line business role, or as an embedded in-house risk and controls partner supporting process owners.
Experience supporting one or more corporate processes such as Tax, Treasury, HR, payroll, OPEX, Financial Reporting or other finance-related areas.
A track record of influencing process owners and senior stakeholders without relying on direct authority.
The ability to challenge constructively, explain control requirements in plain business language and balance risk mitigation with operational practicality.
Experience leading or supporting remediation, process improvement, system implementation or business-transformation initiatives.
Evidence of using technology to improve processes or controls, for example through automation, dashboards, data analysis, workflow tools, system configuration or AI-enabled solutions.
Working knowledge of management review controls, IT-dependent controls, EUCs, IPEs/IUCs and the relationship between business controls and ITGCs.
Strong written and verbal English.
It will be an added bonus if you have:
A professional qualification such as CPA, ACCA, Dutch RA or RC, CIA, CISA or an equivalent certification.
Experience in a listed, multinational or SOX-regulated company.
A combination of Big Four experience and subsequent in-house ownership.
Experience with US GAAP or IFRS financial reporting environments.
Experience with ERP, treasury, HRIS, CRM or other enterprise-system implementations.
Experience supporting acquisitions, carve-outs, integrations or major control-transformation programs.
Hands-on experience applying data analytics, continuous monitoring, automation or AI tools to internal controls work.
#LI-DY1
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Amsterdam, Netherlands
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role
Nebius is seeking an
Internal Controls Business Partner
to support critical finance and corporate processes, initially including Tax, Treasury and HR.
Sitting within our Internal Control function, you will work closely with senior process owners as an embedded risk partner, helping translate SOX, financial reporting and governance requirements into practical and sustainable ways of working.
This role goes beyond traditional controls administration and audit coordination. You will combine strong internal controls expertise with meaningful in-house business experience. You will help teams identify risk, design and implement effective controls, resolve deficiencies and improve their processes through technology, automation and data.
The successful candidate will be able to speak the language of the business, internal controls, financial reporting and external auditors. You will provide credible challenge while remaining pragmatic, hands-on and focused on helping the business operate effectively.
Your responsibilities will include:
Act as the primary risk and controls partner for assigned functions, initially including Tax, Treasury, HR and other corporate processes as the organization develops.
Develop a detailed understanding of the relevant business processes, systems, financial reporting risks and operational priorities.
Lead process risk assessments and maintain high-quality risk and control matrices, process narratives, control descriptions and ownership documentation.
Partner with process and control owners to design practical controls that address identified risks without creating unnecessary operational complexity.
Guide business owners on control execution, evidence requirements and documentation while ensuring that accountability remains with the relevant first-line owner.
Lead and support SOX walkthroughs, audit-readiness activities, evidence coordination and the evaluation of control design and operating effectiveness.
Identify control deficiencies, facilitate root-cause analysis and work with stakeholders to develop sustainable remediation plans.
Monitor remediation progress and provide clear reporting on control health, risks, overdue actions and emerging issues.
Work closely with Financial Reporting, Internal Audit, external auditors and external advisers to align expectations and resolve control-related questions efficiently.
Represent the business context in audit discussions and translate auditor requirements into clear, proportionate and actionable steps for process owners.
Support business transformations, new system implementations, process redesigns, acquisitions and other strategic initiatives from a risk and controls perspective.
Identify opportunities to automate controls, reduce manual effort and improve continuous monitoring through data, dashboards, workflows and AI-enabled tools.
Partner with the IT Controls team where business controls depend on automated controls, system-generated information, EUCs, IPEs, IUCs or underlying ITGCs.
Contribute to the continued development of Internal Controls methodology, policies, training and the broader Risk Partner operating model.
We expect you to have:
A degree in Accounting, Finance, Economics, Business or a related field, or equivalent professional experience.
At least 7 years of relevant experience in internal controls, SOX compliance, financial risk, business-process controls, finance transformation or a combination of these areas.
Strong practical knowledge of SOX 404, ICFR, COSO, risk and control matrices, process walkthroughs, control design, operating effectiveness and deficiency remediation.
Meaningful in-house experience is required.
Public accounting or advisory experience is valuable when combined with hands-on corporate ownership, but candidates whose experience is exclusively external audit or advisory are unlikely to fit this role.
Experience working in a first-line business role, or as an embedded in-house risk and controls partner supporting process owners.
Experience supporting one or more corporate processes such as Tax, Treasury, HR, payroll, OPEX, Financial Reporting or other finance-related areas.
A track record of influencing process owners and senior stakeholders without relying on direct authority.
The ability to challenge constructively, explain control requirements in plain business language and balance risk mitigation with operational practicality.
Experience leading or supporting remediation, process improvement, system implementation or business-transformation initiatives.
Evidence of using technology to improve processes or controls, for example through automation, dashboards, data analysis, workflow tools, system configuration or AI-enabled solutions.
Working knowledge of management review controls, IT-dependent controls, EUCs, IPEs/IUCs and the relationship between business controls and ITGCs.
Strong written and verbal English.
It will be an added bonus if you have:
A professional qualification such as CPA, ACCA, Dutch RA or RC, CIA, CISA or an equivalent certification.
Experience in a listed, multinational or SOX-regulated company.
A combination of Big Four experience and subsequent in-house ownership.
Experience with US GAAP or IFRS financial reporting environments.
Experience with ERP, treasury, HRIS, CRM or other enterprise-system implementations.
Experience supporting acquisitions, carve-outs, integrations or major control-transformation programs.
Hands-on experience applying data analytics, continuous monitoring, automation or AI tools to internal controls work.
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: London; Remote (UK)
🚀 We’re on a mission to make money work for everyone.
We’re waving goodbye to the complicated and confusing ways of traditional banking.
After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as
personal
and
business
bank accounts, we offer
joint accounts
,
accounts for 16-17 year olds
, a
free kids account
and
credit cards
in the UK, with more exciting things to come beyond. Our UK customers can also
save
,
invest
and
combine their pensions
with us.
With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!
We’re not about selling products - we want to solve problems and change lives through Monzo ❤️
📍London or Remote (UK) | 💰 £125,400 - £169,600 + Incentive Awards tied to your performance +
Benefits
About us:
🚀 We’re on a mission to make money work for everyone.
We’re waving goodbye to the complicated and confusing ways of traditional banking.
After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as
personal
and
business
bank accounts, we offer
joint accounts
,
accounts for 16-17 year olds
, a
free kids account
and
credit cards
in the UK, with more exciting things to come beyond. Our UK customers can also
save
,
invest
and
combine their pensions
with us.
With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!
We’re not about selling products - we want to solve problems and change lives through Monzo ❤️
Hear from our UK team about what it's like working at Monzo
✨
About the team:
Our Borrowing (lending) business is growing rapidly across both our existing products and the planned launch of new initiatives. We aim to create a genuine feel-good factor when it comes to personal credit, and we’re looking for driven, analytical and creative individuals to help us achieve this goal.
We’re great believers in powerful, real-time analytics and empowering the wider business. All our data lives in one place and is easy to use. Over 90% of day-to-day data-driven decisions are supported through self-serve analytics in Looker, giving analysts the headspace to focus on solving high-impact business problems.
Our Credit Platform squad builds the shared infrastructure that powers lending decisioning across Monzo. We develop the core credit valuation (NPV) infrastructure, decisioning capabilities and data foundations that enable our Product Credit teams to develop, evaluate and deploy lending strategies across products and markets. As we scale internationally, our platform is at the heart of delivering consistent, scalable credit capabilities globally. You'll lead a team of five Credit Analysts, shaping the evolution of our platform, pushing the boundaries to unlock the next generation of lending capabilities and drive efficiencies.
Join a team where your ideas can rapidly transform into reality, leveraging our cutting-edge technology and agile ways of working. Credit Platform is a cross-functional squad bringing together Credit, Product, Engineering and Data expertise to build shared capabilities that power Borrowing across Monzo.
How you’ll contribute:
Shape our Credit Platform: Define the roadmap for Monzo's Credit Platform, evolving the shared infrastructure that enables Product Credit teams to develop, evaluate and deploy lending strategies across our retail and business lending products in the UK and new global markets.
Build Credit Valuation Infrastructure: Lead the evolution of the infrastructure that supports Monzo's credit valuation capabilities, including our NPV modelling framework, ensuring it is scalable, reliable and enables Product Credit teams to optimise lending economics.
Lead and Develop a High-Performing Team: Hire, coach and develop a high-performing team of Credit Analysts, fostering a culture of technical excellence, ownership and continuous improvement while delivering platform capabilities with broad organisational impact.
Partner Across Monzo: Work closely with Credit, Engineering, Product, Machine Learning, Data and Risk teams to build platform capabilities that accelerate experimentation, simplify strategy deployment and improve the speed and quality of credit decisioning.
Influence Through Technical Leadership: Represent the Credit Platform across Monzo, translating complex technical concepts into clear recommendations for senior leaders and helping shape the future direction of our lending platform.
You should apply if:
What we’re doing here at Monzo excites you!
You are a technical and strategic credit leader
with extensive experience in unsecured lending.
You understand lending economics inside out
, with deep experience in NPV modelling and the infrastructure and frameworks that enable effective credit decisioning
You are highly motivated by fast-paced environments
, enjoy ambiguity, designing frameworks from scratch, and delivering meaningful change.
You are an exceptional cross-functional leader
who thrives when partnering with Engineering, Product, Risk, Machine Learning and Credit teams to deliver shared platform capabilities.
You have a track record of leading and developing analytical talent
, and you are excited by the prospect of leading a high-impact team.
You have strong analytical and data capabilities
backed up by technical coding skills (SQL is a must-have; Python and Looker experience is a plus).
The Interview Process:
Our interview process involves 3 main stages. We promise not to ask you any brain teasers or trick questions!
Recruiter call
Initial call with the hiring manager
Final loop of interviews meeting key stakeholders
Our average process takes around 3-4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on tech-hiring@monzo.com
What’s in it for you:
✈️ We can help you relocate to the UK
✅ We can sponsor visas
📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London).
⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.
📚Learning budget of £1,000 a year for books, training courses and conferences
➕And much more, see our full list of benefits
here
Equal Opportunity Statement
We are actively creating an equitable environment for every Monzonaut to thrive.
Diversity and inclusion are a priority for us and we are making sure we have lots of support for all of our people to grow at Monzo. At Monzo, embracing diversity in all of its forms and fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our
blog
, 2021
Diversity and Inclusion Report
and 2022
Gender Pay Gap Report.
We're an equal opportunity employer. All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status.
#LI-COD #LI-REMOTE
Equal opportunities for everyone
Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our
blog
, 2026
Diversity and Inclusion Report
and 2025
Gender Pay Gap Report.
We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.
If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊
Location: Warsaw
The Data Science & Analytics team at Asana is how the company turns data into decisions — defining the questions that matter, surfacing the answers, and making sure insight is at the center of every critical product and business call. As a Senior Analytical Engineer, you sit at the intersection of Data Engineering, Analytics, and Data Science, and you own the data foundations for a business domain end to end. Your mandate is to turn raw data into reliable, business-ready datasets that PMs, analysts, data scientists, and leaders actually trust and use — and to define the business logic and metric standards that make AI-powered self-serve trustworthy. You consume governed Silver tables and produce the Gold layer and semantic layer beneath Asana's most important metrics, dashboards, and Genie spaces.
This role is based in our Warsaw office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday, with the option to work from home on Wednesdays and, depending on the work and the teams you partner with, on Fridays. If you're interviewing for this role, your recruiter will share more about the in-office expectations.
What you'll achieve:
Own the Gold layer for a given business domain (e.g. PLG funnel, marketing attribution, revenue, NPI/AWM): Design and continuously improve the curated, dimensional data models that downstream dashboards, Genie spaces, and ELT reporting depend on.
Implement the canonical business logic behind your domain's core KPIs: Translate KPIs into governed, versioned metric marts that resolve "this number doesn't match" disputes for good.
Build and curate the semantic layer and Genie spaces that power self-serve in your domain: Author the metadata, documentation, and prompt/metric definitions that let stakeholders query governed data in plain language through Claude and Databricks Genie.
Own the metric dictionary for your domain: a single source of truth for what each metric means, who owns it, and where to find it. Partner with peers across DS&A to keep KPI definitions consistent where domains overlap.
Author data contracts and SLAs at the Silver→Gold boundary, partnering with Horizontal Data Engineering on the inputs you depend on, and owning data quality, freshness, and oncall for Gold/metric-mart failures in your domain.
Build and maintain certified, board-ready dashboards on governed Gold data, partnering with Data Science to translate insight requirements into trusted, reusable products rather than one-off builds.
Partner directly with Product & Business, Data Science, and Engineering to turn ambiguous, underspecified questions into scalable datasets — anticipating downstream reporting impacts before they become incidents, and raising the data-model quality bar across the domains you touch.
About you:
4+ years in analytics engineering, data engineering, or a closely related analytics role, with a track record of independently owning the data models a team relies on for decisions.
Advanced SQL and strong data modeling fundamentals: dimensional modeling, star/snowflake schemas, slowly changing dimensions, and semantic layer design.
Hands-on experience with a transformation framework (dbt or equivalent), orchestration tooling (e.g. Airflow), version control (Git), and modern warehouse/lakehouse platforms (Databricks experience preferred).
Practical experience with data quality testing and observability, schema management and data contracts, and query/model performance and cost tuning.
Demonstrated domain fluency in at least one business area (e.g. PLG funnels, SLG pipeline, marketing attribution, Product telemetry, revenue/ARR) and the judgment to translate "I don't trust this number" into a specific, durable model fix.
Strong cross-functional partnership skills: requirement gathering, prioritization, documentation and enablement, driving alignment on metric definitions, and explaining technical tradeoffs to non-technical partners.
Curiosity about AI-native analytics — NL2SQL, metadata/semantic layers for self-serve, and using tools like Claude and Genie to multiply your reach rather than replace rigor. Exposure to Unity Catalog, Looker/LookML, or reverse-ETL/activation (Salesforce, Marketo, Gainsight) is a plus.
We know that the best ideas and solutions come from multi-dimensional teams. That's because these teams reflect a variety of backgrounds and professional experiences. If you are excited about this role and feel your experience can make an impact, please don't be shy - apply today.
At
Asana
, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply.
What we’ll offer
Generous, transparent and fair compensation system (base salary and RSUs)
Contract of Employment (and the option of 50% tax deductible costs for author’s rights usage in respect of applicable roles )
Health insurance with dental and travel coverage (Lux Med)
Breakfast and lunch catering on the days that you work from the office
Vacation allowance
Career growth budget
Home office setup budget
Gym/Fitness card
Fertility healthcare and family-forming support with
Carrot
Mental Health Support in Modern Health
Group life insurance
MacBooks with all necessary accessories
For this role, the estimated base salary range is between
20,833 - 23,700
PLN gross per month (subject to all taxes and necessary deductions). The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified.
In addition to base salary, your compensation package may include additional components such as equity and sales incentive pay (for most sales roles), and benefits. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role.
#LI-Hybrid
About us
Asana
is a leading platform for human + AI collaboration. Millions of teams around the world rely on
Asana
to achieve their most important goals, faster.
Asana
has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong.
Join
Asana
’s Talent Network
to stay up to date on job opportunities and life at
Asana
.
About us
Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong.
We believe in supporting people to do their best work and thrive. Our goal is to ensure that Asana upholds an environment where all people feel that they are respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.
Join Asana’s Talent Network
to stay up to date on job opportunities and life at Asana.
Location: Hong Kong, Hong Kong SAR; Singapore, Singapore
Staff/Senior Java Engineer, OKX Wallet (Web3)
Who We Are
OKX Wallet is OKX's self-custody wallet, built for users worldwide to securely and conveniently store, manage, and use their on-chain assets. The wallet backend operates in a multi-chain, multi-asset, high-concurrency environment shaped by on-chain state uncertainty and strict fund-security requirements — combining the complex-systems challenges of traditional internet backends with the transaction, signing, and on-chain interaction problems unique to blockchain.
We're looking for a Senior Java Engineer with roughly 5–10 years of backend experience: someone with strong engineering fundamentals who can independently own core modules, exercise sound judgment on complex problems, and proactively coordinate across upstream and downstream teams to drive work to completion.
What You'll Do
Own core wallet backend modules.
Build and continuously improve address management, asset synchronization, transaction construction, broadcasting, on-chain confirmation, gas estimation, nonce management, and transaction-state tracking. Understand each module's role in the full wallet flow, and keep stability, performance, and maintainability front of mind. For complex requirements, break the problem down before choosing an implementation rather than stacking code or reusing old designs.
Build transaction and on-chain interaction scenarios.
Work on transfers, token approvals, contract interactions, cross-chain, swaps, DApp connections, and signature-request handling. Understand a transaction's full lifecycle — from initiation through construction, signing, broadcasting, on-chain confirmation, and final state update — and diagnose issues like stuck transactions, duplicate submissions, state inconsistencies, and on-chain success that isn't reflected in the business system, using logs, on-chain data, and call traces.
Support multi-chain and new-chain integration.
We already support EVM, Tron, and Solana, and continuously onboard new public chains, Layer 2 networks, and asset standards. Contribute to technical research, integration design, and feature development, accounting for differences in address models, account systems, transaction structures, signing methods, fees, and confirmation mechanisms — as well as node stability, asset sync, exception compensation, monitoring, and security boundaries.
Ensure stable operation.
Contribute to day-to-day stability work — monitoring, alerting, rate limiting, graceful degradation, retries, compensation, data reconciliation, and troubleshooting. When incidents occur, help investigate, narrow scope, and fix root causes; for recurring issues, drive systemic fixes such as added monitoring, stronger fallbacks, or design improvements.
Drive your projects to delivery.
Take ownership of the modules and projects you're responsible for. On work spanning product, QA, frontend, infrastructure, or other backend teams, proactively sync information, surface dependencies and risks, and drive issues to resolution. When requirements are unclear or opinions diverge, lay out the context, offer your own judgment, and help build consensus.
Continuously raise engineering quality.
Participate in design discussions, code reviews, and system optimization. Spot unreasonable designs, duplicated logic, and latent risks, and propose actionable improvements. Document technical decisions, post-incident learnings, and best practices, and help less-experienced teammates.
Apply AI in daily development.
Use AI coding tools (Claude Code, Cursor, Codex, etc.) to assist with code comprehension, scaffolding, unit tests, code review, troubleshooting, refactoring, and documentation — validating AI output for correctness, project conventions, performance, and security rather than using it unchecked.
What We're Looking For
Solid Java backend fundamentals.
~5–10 years of Java backend experience with a strong grasp of collections, concurrency, thread pools, the JVM, network communication, and common performance issues. Proficient with Spring Boot, Spring Cloud, MyBatis, or comparable stacks, able to independently design and build medium-to-large backend modules and reason about the mechanics behind the frameworks you use.
Strong system design ability.
Experience with complex or high-concurrency systems; comfortable with idempotency, retries, compensation, caching, message queues, distributed locks, data consistency, rate limiting, and service degradation. Able to own module- or service-level design and clearly explain the core flow, failure scenarios, and key trade-offs.
Cognitive ability and judgment.
Able to understand context and goals on ambiguous problems, separate symptom from root cause, and choose a fitting solution based on business value, user experience, stability, cost, and security — rather than reflexively adding complexity.
Drive and ownership.
Able to independently own a module or project end to end, from design through development, testing, and launch. Proactively communicates and resolves dependencies, risks, and blockers, and follows through on launch outcomes rather than stopping at code merge.
Blockchain or wallet experience.
Experience with wallets, blockchain, trading platforms, on-chain data services, or related systems. Understands addresses, public/private keys, mnemonics, transaction signing, broadcasting, on-chain confirmation, gas, and nonce; familiar with the transaction mechanics of at least one of EVM, Tron, or Solana, and with token standards such as ERC-20 and TRC-20. (Strong backend fundamentals and fast learning can offset gaps in blockchain coverage.)
High security awareness.
Sensitive to private-key, signing, permission, and user-asset security; familiar with replay protection, API authentication, tamper resistance, sensitive-data protection, and least-privilege principles. Actively considers malformed input, duplicate requests, privilege bypass, and data-leak risks when building transaction features.
Independent production troubleshooting.
Able to diagnose live issues via log analysis, metrics monitoring, distributed tracing, and thread/memory analysis; can form hypotheses and narrow scope even with incomplete information. Hands-on experience with performance degradation, timeouts, message backlogs, data inconsistencies, memory issues, or unstable third-party services.
Engineering in the AI era.
Willing to use AI coding tools to improve daily efficiency and able to judge whether AI output meets real business requirements before shipping it. Has a basic understanding of prompts, context management, RAG, AI agents, and MCP, or a genuine willingness to keep learning — treating AI as an engineering tool, not requiring an algorithm/model-training background.
Nice to Have
Integration work on new public chains, new asset standards, or cross-chain protocols
Familiarity with WalletConnect, DApp Browser, or signature-request handling
Knowledge of MPC, multisig, hardware wallets, or TEE-based key-security schemes
Experience with Swap, staking, cross-chain bridges, or DeFi aggregation
Address risk detection, allow/deny lists, anti-fraud, or wallet risk-control experience
High-concurrency transaction systems, blockchain node services, on-chain data indexing, or transaction-state-tracking systems
Familiarity with RPC calls, block scanning, chain reorgs, transaction compensation, and reconciliation mechanisms
JVM performance tuning, stability governance, or complex production-incident experience
Cross-team collaboration with a track record of driving projects to delivery
Real projects built with AI — e.g. AI code review, development agents, MCP servers, intelligent troubleshooting, or knowledge bases
Follows developments in AI coding assistants and LLM applications and shares practical takeaways with the team
Perks & Benefits
Competitive total compensation
Comprehensive insurance coverage for you and your dependents
More benefits to be discussed after you join
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Hong Kong, Hong Kong SAR
OKX will be prioritising applicants who have a current right to work in Hong Kong, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About The Opportunity
We're looking for a hands-on product manager to drive growth across our platform's trading and asset business — spot, perpetuals, TradFi, and beyond. You'll ship the product features behind our growth programs, run the campaigns (including token-listing campaigns) that power them, and grow the trading volume and assets they generate — owning the full lifecycle from requirements and delivery through launch, execution, data, and iteration.
What You’ll Be Doing
Drive product feature delivery.
Own the end-to-end delivery of related product features — requirement grooming, UI/UX reviews, tracking dev and QA progress, and launch acceptance — to ship on time and at high quality.
Run campaigns end-to-end.
Set up, configure, and manage the full lifecycle of marketing campaigns — including token-listing campaigns, new-token Staking, and related Campaigns — ensuring each integrates smoothly with the underlying product features.
Grow trading volume and assets through campaigns.
Use campaigns and incentives to grow trading volume across the platform's asset categories (spot, perpetuals, TradFi); design and rapidly iterate growth mechanics with clear hypotheses, validate them against real data, and tailor the lever to each category's users and mechanics.
Own channel
attribution
and analysis.
Build and maintain channel attribution — breaking trading volume down by channel, campaign, and incentive — and use data analysis to run volume breakdowns, channel ROI, and user segmentation to find the highest-leverage opportunities and guide resource allocation.
Monitor and optimize.
Track real-time data during launches and campaigns — user engagement and conversion funnels — respond quickly to anomalies and risk-control alerts, and produce regular retrospective reports.
What We Look For In You
3+ years in product management, growth, or campaign operations — ideally with trading or fintech products.
Strong data analysis skills; able to reach conclusions independently from data and turn them into decisions.
Solid understanding of trading products (spot, derivatives, TradFi) and their users.
Comfortable driving execution across functions and keeping many moving parts on track.
Fast and decisive under ambiguity; a clear communicator who can turn complex data into recommendations leadership can act on.
Nice-To-Haves
Crypto-native or fintech background.
Genuine interest in trading, with hands-on trading experience.
Global market growth experience.
Comfortable leveraging AI tools to boost output.
Perks & Benefits
Competitive total compensation package
L&D programs and education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Please note that Hong Kong is a group-level service hub, and OKX does not carry on a business of operating a virtual asset trading platform in Hong Kong.
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Singapore, Singapore
OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About The Opportunity
We're looking for a hands-on product manager to drive growth across our platform's trading and asset business — spot, perpetuals, TradFi, and beyond. You'll ship the product features behind our growth programs, run the campaigns (including token-listing campaigns) that power them, and grow the trading volume and assets they generate — owning the full lifecycle from requirements and delivery through launch, execution, data, and iteration.
What You’ll Be Doing
Drive product feature delivery.
Own the end-to-end delivery of related product features — requirement grooming, UI/UX reviews, tracking dev and QA progress, and launch acceptance — to ship on time and at high quality.
Run campaigns end-to-end.
Set up, configure, and manage the full lifecycle of marketing campaigns — including token-listing campaigns, new-token Staking, and related Campaigns — ensuring each integrates smoothly with the underlying product features.
Grow trading volume and assets through campaigns.
Use campaigns and incentives to grow trading volume across the platform's asset categories (spot, perpetuals, TradFi); design and rapidly iterate growth mechanics with clear hypotheses, validate them against real data, and tailor the lever to each category's users and mechanics.
Own channel
attribution
and analysis.
Build and maintain channel attribution — breaking trading volume down by channel, campaign, and incentive — and use data analysis to run volume breakdowns, channel ROI, and user segmentation to find the highest-leverage opportunities and guide resource allocation.
Monitor and optimize.
Track real-time data during launches and campaigns — user engagement and conversion funnels — respond quickly to anomalies and risk-control alerts, and produce regular retrospective reports.
What We Look For In You
3+ years in product management, growth, or campaign operations — ideally with trading or fintech products.
Strong data analysis skills; able to reach conclusions independently from data and turn them into decisions.
Solid understanding of trading products (spot, derivatives, TradFi) and their users.
Comfortable driving execution across functions and keeping many moving parts on track.
Fast and decisive under ambiguity; a clear communicator who can turn complex data into recommendations leadership can act on.
Nice-To-Haves
Crypto-native or fintech background.
Genuine interest in trading, with hands-on trading experience.
Global market growth experience.
Comfortable leveraging AI tools to boost output.
Perks & Benefits
Competitive total compensation package
L&D programs and education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Remote
Workplace: Remote
HyperHug is an international game development studio specializing in the shooter genre. Our main office is based in Cyprus, but our talented team works remotely from around the world. We’re developing Oxide: Survival Island, an immersive multiplayer survival shooter for mobile platforms, and we’re always looking for motivated individuals who want to grow with us, contribute their creativity, and help shape the future of our games.
We’re looking for a Support Agent to help us deliver fast, friendly, and accurate assistance to our players. You’ll manage incoming tickets, maintain and improve our knowledge base, set up basic automations or bots when needed.
WHAT YOU’LL BE DOING:
- Respond to player inquiries in SDK with clarity and empathy.
- Correctly categorize, tag, investigate, and escalate tickets when needed.
- Review complaints, verify evidence, and apply account actions (including bans) when appropriate.
- Perform required actions in internal tools/systems to resolve player cases.
- Update and create FAQ/KB articles, proofread content for new releases.
- Monitor our Discord community for bug reports and player issues.
- Validate community bug reports and prepare structured bug tickets for the development team.
- Support and create SDK automations (adjust rules, report errors).
- Monitor recurring problems, identify incidents, and provide structured feedback.
- Assist in preparing for new game versions by validating player-reported issues, and preparing clear bug reports for the development team.
WHAT WE EXPECT FROM YOU:
- Experience in customer support (gaming/mobile preferred).
- Strong written English and clear, friendly communication.
- Fluent Russian is a plus.
- Familiarity with SDK, willingness to learn automation workflows.
- Experience with Appfollow or similar platforms is a plus.
- Ability to follow processes, use internal tools, and document actions.
- Organized, detail-oriented, quick learner, able to work independently.
- Able to work 21:00–06:00 Cyprus time (UTC+3 in summer / UTC+2 in winter) on a fixed 5-day schedule, including weekends (Wed and Thu off).
Shifts are fixed, not rotating.
WHAT WE OFFER:
- Competitive salary.
- Work arrangement: from our office in Cyprus or remotely if you are based abroad.
- Working schedule: 21:00–06:00 Cyprus time (UTC+3 in summer / UTC+2 in winter) on a fixed 5-day schedule, including weekends (Wed and Thu off).
Shifts are fixed, not rotating.
- The chance to shape and influence an ambitious multiplayer survival shooter for mobile platforms.
- A strong, supportive team passionate about creating great games.
- A flexible work environment.
- Opportunities for professional growth.
- A culture that values creativity, initiative, and collaboration.
Location: Mumbai
Workplace: hybrid
Purpose of the Job:
To provide high-quality professional counselling, "in-the-moment" support, and intake services.
Serves as the central point for clinical triage and scheduling for Lyra service users.
Core Responsibilities:
Helpline & Crisis Management
Serve as the primary first point of contact for employees and their dependents accessing the Lyra helpline via telephone, live chat, or email.
Provide immediate "in-the-moment" clinical support to callers in distress, utilizing psychological first aid and stabilization techniques.
Conduct comprehensive clinical risk assessments for every contact to identify potential self-harm, ideation, or risk to others, adhering strictly to Lyra’s risk protocols.
Manage emergency interventions and coordinate with local emergency services or internal senior clinical leads when high-risk situations are identified.
2. Clinical Intake & Triage
Conduct detailed clinical intake interviews to assess the user’s presenting concerns, history, and level of psychological distress.
Evaluate the appropriateness of short-term counseling versus higher-acuity care pathways based on the clinical assessment.
Utilize internal decision-making frameworks to assign clients to the most suitable professional within the in-house team or partner network, matching based on specialty and language preference.
Accurately evaluate clinical needs to evaluate whether care should be provided within a structured, short-term framework.
3. Delivery of Clinical Sessions
Provide high-quality, professional counseling and psychotherapy sessions to clients within a structured, short-term framework.
Utilize evidence-based interventions (such as CBT or solution-focused therapy) to address client queries and specific mental health concerns.
Ensure all clinical sessions are workplace-focused when appropriate, helping the service user improve their level of functioning and productivity.
Maintain accurate, contemporaneous clinical notes for every session, meeting the legal and professional standards of the Indian healthcare landscape.
Monitor client progress through regular outcome measurement and adjust treatment plans or escalate to the Senior CCM for complex review as necessary.
4. Advanced Scheduling & Appointment Coordination
Systematically manage the daily clinical roster, ensuring optimal coverage across all shifts to meet real-time helpline demand.
Coordinate and maintain the master calendar for all in-house counseling and coaching appointments, minimizing gaps and preventing double bookings.
Act as the primary coordinator for booking, rescheduling, and managing cancellations, ensuring both service users and clinicians are updated in real-time.
Monitor clinician availability and specialized skill sets to ensure clients are scheduled with the most appropriate professional.
5. Precision Data Capture & Database Stewardship
Accurately capture and input all vital clinical information—including demographics, presenting concerns, and risk status—into the database at the point of entry.
Ensure all data points required for case management (such as CORE-10 scores, session counts, and work impact metrics) are logged with high precision.
Maintain database integrity by ensuring all case statuses and appointment outcomes are updated immediately following service delivery.
Handle all sensitive clinical data with the highest level of confidentiality, adhering to global data protection standards and local regulations.
6. Operational Liaison & Cross-Functional Coordination
Serve as the central point of contact to coordinate daily activities between clinical and operations teams to facilitate a seamless user experience.
Manage the transition of cases between teams, ensuring all clinical and operational context is successfully communicated to the receiving professional.
Act as a liaison to resolve logistical or operational bottlenecks between departments to ensure administrative hurdles do not impact care.
Regularly communicate operational updates and capacity shifts to leadership to ensure the strategic vision is executed daily.
7. Miscellaneous & Continuous Improvement
Upholding Lyra Values: Act as a brand ambassador by consistently demonstrating Lyra’s core values of clinical excellence, innovation, and empathy.
Task Ownership: Ensure all allotted clinical and administrative tasks are performed with high precision and within agreed-upon Service Level Agreements (SLAs).
Process Optimization: Proactively identify gaps in current workflows and take the initiative to propose solutions that enhance operational efficiency.
Workshops & Content: Participate in opportunities to deliver onsite or online workshops and contribute to the development of clinical content and training manuals.
Event Participation: Represent Lyra Health at professional events and webinars to promote the transformative care model and clinical research.
Requirements and Qualifications:
• Qualification -
Masters in Clinical or Counseling Psychology.
RCI registration is desirable
0-4 years of experience (Fresh graduates are encouraged to apply).
Must be bilingual in Hindi and English.
• Experience:
0-4 years of progressive working experience in a clinical setting, with significant exposure to complex case management.
Strong preference for candidates with a background and extensive working experience in the Employee Assistance Program (EAP) or workplace mental health field, particularly with complex return-to-work or work-impact cases.
Experience working internationally and navigating diverse healthcare systems and cultural nuances is highly preferred.
Proficiency in Google Suite and CRM systems is preferred.
Working Hours and Flexibility:
Working Hours: 42.5 hours per week.
Schedule: 5 or 6 days a week; various shifts applicable to ensure helpline coverage.
Hybrid Work: Hybrid working can be considered as per the need of the job.
About You:
Clinical Acumen: Advanced ability to identify and assess high-level clinical risk during "in-the-moment" helpline contacts.
Problem Solver: Capable of navigating intricate triage challenges and client queries independently.
Autonomous & Accountable: Able to work shifts independently while ensuring sound clinical decisions and appropriate escalation.
Detail-Oriented: Meticulous accuracy in data capture and maintaining contemporaneous clinical notes.
Communicator: Ability to articulate complex clinical concepts clearly to distressed callers professionally.
Proactive & Adaptive: Adaptable to a fast-paced helpline environment with a focus on refining intake workflows.
Organized: Ability to manage a high volume of intake contacts and maintain a complex roster effectively.
Collaborative: Collaborates with senior clinical leads to manage emergency interventions and referral handovers.
• Job Families for Job Profiles
• Worker Sub-Type
Regular
• Time Type
Full time
• Primary Location
India
• Scheduled Weekly Hours
42.5
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations: Singapore or Sydney
About the Team
In this role, you will be focused on the build out and expansion of our global network. You'll work closely with Cloudflare’s Network Infrastructure planning team, Network Engineering team, Infrastructure automation team, Site Reliability Engineering (SRE) team, Project Managers and with various vendors and partners (including hardware vendors, logistics, datacenter and network providers, and ISPs) to plan and aggressively execute the expansion of our network. You will further be responsible for the development and implementation of consistent processes and tools for consistent and effective management of our infrastructure. This is a highly visible position that requires deep technical understanding of datacenter infrastructure, physical and logical network configuration, system administration, server provisioning and troubleshooting, and basic experience with data analysis and project management.
To be successful in this position, you should have excellent technical skills, communication skills, and be able to navigate a range of challenges and constraints (e.g. schedule adherence, time zones, and cultures). You will have the opportunity to (literally) build a faster, safer Internet for our millions of users and the billions of web surfers that visit their sites each month.
Key responsibilities
Provisioning, monitoring and maintaining hardware, software, and network in new Cloudflare data centers.
Perform server administration tasks remotely using IPMI/BMC tools, including server provisioning, monitoring, troubleshooting and firmware updates.
Perform network configuration tasks to network devices in greenfield deployment and brownfield migration activities.
Managing remote contractors to complete datacenter installations and upgrades (rack and stack), including coordinating with hardware manufacturers, datacenter and network providers, logistics partners and other service providers in support of our 700+ growing datacenter locations.
Build automation to eliminate repetitive work using Python scripts and templated change management workflows (Python + Jinja-based) that standardize deployment steps. Our team also develops agentic AI tools to reduce admin overhead and handling other operational toil.
Planning and implementing network and server installations, including in the areas of facility power (AC/DC), cooling, security/access, rack layout and cable management.
Providing technical leadership and guidance to remote contractors and junior team members during deployment activities—walking them through configurations, troubleshooting steps, and quality checks.
Creating and maintaining documentation, plans, SOPs, MOPs and runbooks.
Collaborating with internal teams (Infrastructure Engineering and Planning, Network Engineering and SRE) on day-to-day operations and project planning.
Coordinating installation of cross-connects globally in support of physical network expansion.
Assisting with the definition, documentation and implementation of consistent processes and standardization across all regions.
Limited travel.
Required Experience
Minimum of 5 years of prior relevant experience in Data Center Operations, Site Reliability Engineering, Linux Systems Administration, Network Engineering, and/or DevOps experience.
Familiarity with day-to-day tasks and projects common in Data Center Operations.
Experience with optical transport technologies such as CWDM/DWDM.
Configuration management tool experience like Saltstack, Chef, Puppet or Ansible.
Knowledge and exposure to Network Protocols, Topologies and Enterprise architecture.
Experience writing network configuration and design documentation.
Experience with network and server installation, configuration, and troubleshooting.
Experience with remote "lights-out" and out-of-band access to data center resources (IPMI/BMC for remote server administration).
Experience solving problems through automation, writing Python or Bash scripts for internal tools and workflow improvements.
Experience running and improving operational processes in a rapidly changing environment.
Strong verbal and written communication skills, problem-solving skills, and attention to detail. Must be proactive in performing due diligence, e.g. checking for blockers before executing work, spotting patterns in failures or process improvements.
Experience building or working with agentic AI tools for workflow automation
Examples of desirable skills, knowledge and experience
Bachelor’s degree in Computer Science, Engineering, MIS, or a related field is a plus.
Direct experience executing on datacenter / infrastructure projects with many moving parts.
Experience installing / maintaining datacenter (and other IT) infrastructure and DCIM tools.
Experience running and improving operational processes in a rapidly changing environment.
Understanding of BGP and anycast routing.
Good working knowledge of major networking and optical device OS such as Juniper Junos, Cisco IOS, Cisco NX-OS, Arista EOS, SONiC, Ciena, Nokia (Infinera).
Proficient in one or more programming languages and willing to learn new ones when required.
Ability to write scripts for internal tools and automation workflows.
Ability to learn fast and execute on multiple tasks simultaneously while maintaining quality.
Ability to manage MS Excel and Google Spreadsheets.
Comfortable handling basic program management responsibilities (prioritization, planning, scheduling, status reporting) using tools like JIRA.
Experience managing remote contractors
Strong team player who collaborates across functions (planning, network engineering, SRE, vendors).
Bonus Points
Professional level network certification(s) (JNCIP, CCNP, etc) or higher.
Linux certifications.
Experience with continuous / rapid deployment.
Experience working in a 24/7/365 mission-critical service environment (on-call rotation required)
Knowledge of the OSI-model and experience isolating network, hardware and software issues.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Casablanca
THE ROLE
As a Customer Support Agent at Taptap Send, you’ll be the first point of contact for our customers — helping them resolve issues quickly and effectively while delivering an excellent support experience. This is a development-focused role: as you gain experience and demonstrate strong performance, you’ll have the opportunity to progress into a Tier 2 / Escalation Agent position, handling more complex and sensitive cases.
RESPONSIBILITIES
- Provide timely, accurate, and empathetic support to customers via chat, email, and phone
- Resolve common customer issues efficiently, following internal processes and SLAs
- Accurately document customer interactions and resolutions
- Escalate complex or sensitive cases to the Tier 2 / Escalation team following defined procedures
- Collaborate closely with other agents and internal teams to ensure customer satisfaction
- Identify recurring issues and flag potential improvements to processes or tools
- Keep up to date with product features, policy updates, and process changes
- Participate in training sessions and actively develop skills needed for Tier 2 / Escalation responsibilities
REQUIREMENTS
- 1+ years of experience in customer support or a similar customer-facing role
- Excellent communication skills, both written and verbal
- Patience, empathy, and professionalism when dealing with customers
- Strong problem-solving and multitasking abilities
- Comfortable using customer management and ticketing tools
- Fluent in English plus one of: Bengali, Nepali, Hindi, Portuguese or Creoles
- Organised, detail-oriented, and motivated to learn and grow
NICE TO HAVE
- Experience in a fast-paced work environment
- Knowledge of payments, refunds, or transaction-related issues
- Familiarity with the money transfer or fintech industry
- Proven ability to de-escalate challenging situations
- Banking customer support experience
CAREER DEVELOPMENT
This position offers a clear path for professional advancement. Agents who demonstrate excellence in customer satisfaction, communication quality, and process adherence will have the opportunity to move into a Tier 2 / Escalation role, where they’ll take on more complex cases and contribute to continuous improvement initiatives.
About Us
We’re building the world’s leading cross-border fintech for emerging markets - empowering families, fuelling local economies, and changing how millions access financial services.
Since our launch in 2019, we have transformed how money moves across borders with our operations spanning 6 out of 7 continents and covering both the busiest and most underserved (remittance) corridors. We tapped into a massive shift - from banks to phones - bringing digital finance to places where traditional systems never reached. The next stage of growth will fuel a network of services and products especially designed to make money more accessible to diaspora communities including local cards, and additional savings and payments features.
We’re growing fast, backed by world-class investors, and scaling a product that blends real world impact with cutting edge fintech innovation.
Here’s a little more:
- Founded by Harvard grads and 3-time founders who previously built Segovia (acquired) and GiveDirectly (>$300M revenue, fastest-growing NGO in the world)
- Backed by top investors including Spark Capital, Canaan, Reid Hoffman, Breyer Capital, Unbound, Wamda, and more
- Built by global top performers from Bain, Google, McKinsey, Uber, Checkout, Bolt, and beyond - we move fast, stay humble, and care deeply about our mission
- Truly global team - 250+ people, 50+ nationalities, 50+ languages
- Guided by our values - ownership, impact, humility, and heart - in deed, not just word
TAPTAP VALUES https://www.taptapsend.com/our-values
Impact first
Team next
Accept reality
Propose solutions
Win with grit
Be proactively candid, with yourself and others
Love the particular
Own it
Create positive energy
Maybe, even have fun
Taptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply.
If you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements.
Note: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.
Location: San Francisco
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
We’re looking for an IT Operations Engineer to be the face of IT at Baseten: the person who makes technology just work for our team, in the office and remotely. You’ll own day-to-day support, office IT, and new-hire onboarding, and you’ll work alongside our IT Engineers, who design the controls and automation you’ll run and improve.
This is an on-site role based in San Francisco.
RESPONSIBILITIES
- Be the go-to point of contact for hardware, software, and access issues across a macOS-first fleet, with some Windows.
- Give every new hire a great first day, from a ready-to-go laptop to working accounts, whether they’re in the office or remote.
- Run onboarding, role changes, and offboarding through our automated workflows, and catch the exceptions they don’t cover.
- Keep the office running smoothly: conference rooms and AV, network and Wi-Fi, printers, and walk-up support on office days.
- Support new office buildouts and plan workplace IT as we grow.
- Manage IT assets, and vendor relationships, including stock and shipping for remote teammates.
- Build a self-serve knowledge base and workflows that reduce ticket volume and help people help themselves.
- Find recurring friction and automate it within our AI ITSM (Serval) and existing tools, collaborating with IT Engineering on new integrations as needed
- Handle day-to-day administration of our core SaaS tools within delegated, scoped roles.
REQUIREMENTS
- 5+ years in IT support or IT operations, ideally at a fast-growing company
- Hands-on experience supporting a macOS fleet end to end: troubleshooting login, FileVault, permission, and profile issues; enrolling devices and deploying apps and OS updates through an MDM (e.g. Kandji), including remote lock and wipe; and managing hardware through Apple Business Manager, AppleCare repairs, and reimaging for redeployment
- Hands-on experience administrating Google Workspace, Slack and Zoom
- Experience with conference room, AV, and office network setup and troubleshooting.
- Flexibility to support events in the evening may be occasionally required
- Experience with automation or scripting to streamline repetitive work.
- Excellent communication and a real care for the support experience.
- Strong organization across competing priorities in a fast-paced environment.
Ability to be in our San Francisco office 5 days a week and lift standard IT equipment.
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: Limassol, Cyprus
We are looking for an Arabic-speaking CRM Manager to own the CRM strategy and performance of our GCC brands. You will be responsible for the full player lifecycle, from onboarding to retention and reactivation, and for improving key metrics such as retention, churn and player value.
This is a hands-on role: you will define the strategy but also build, launch and optimize campaigns and flows yourself.
Key Responsibilities:
Strategy & Performance
Own the CRM strategy for our GCC brands across the full player lifecycle: onboarding, FTD/STD conversion, retention, VIP support and reactivation.
Own and continuously improve key CRM flows and journeys: welcome, early-life, deposit, churn prevention, win-back and late conversion.
Be accountable for core CRM KPIs: retention, churn, reactivation, deposit conversion, player value (LTV/NGR) and channel performance.
Analyze player behavior and campaign results, find growth opportunities and turn them into concrete actions.
Plan and run A/B tests on offers, timing, content and channels, and scale what works.
Build and manage the GCC promo calendar, including key local events (e.g. Ramadan, Eid, national holidays).
Define segmentation and personalization logic for offers and communications.
Execution
Set up campaigns, journeys, bonuses and player communications (email, push, SMS, pop-ups, inbox) yourself in the CRM platform.
Prepare, upload and verify customer segments.
Run detailed QA before every launch: content, Arabic text and RTL formatting, links, targeting, eligibility, timing and settings.
Schedule and launch campaigns according to the CRM calendar, then monitor delivery and fix issues quickly.
Own Arabic CRM content: localization, tone of voice and cultural fit for GCC players.
Reporting & Collaboration
Report regularly on performance, with insights and recommendations for the Head of CRM and stakeholders.
Work closely with the VIP, Marketing, Design, Product and BI teams.
Use AI tools to speed up analysis, content creation and QA.
Requirements:
Native or fluent Arabic, written and spoken; Upper-Intermediate English or higher.
3+ years of CRM experience in iGaming, including ownership of lifecycle flows and KPIs.
Hands-on experience setting up campaigns and journeys in a CRM platform. Strategy-only experience is not enough.
Experience with Smartico.
Proven track record of improving retention, reducing churn or growing player value.
Strong understanding of GCC / Arabic-speaking markets and player behaviour.
Strong analytical skills, comfortable working with data, segments and campaign reporting.
Very high attention to detail, with a structured and organised approach.
Comfortable with operational and repetitive work while keeping high accuracy.
Practical experience with AI tools (ChatGPT or similar) and good Excel / Google Sheets skills.
Nice to Have:
Sportsbook CRM experience.
Experience with VIP or loyalty programs.
Apply now and let’s achieve success together
Apply at
https://aloplay.bamboohr.com/careers/98?source=aWQ9MTg%3D
to become a member of our amazing team!
We appreciate all applicants' interest in our open position. Due to the large number of applications, only those who are being considered for the role will be contacted. All applications will be handled with the utmost confidentiality.
Location: Makkah, Saudi Arabia
We are seeking an experienced
Core Logging Geologist
to join our mineral exploration team. The successful candidate will be responsible for detailed geological logging of drill core, sample management, and supporting exploration programs focused on
base metals with a strong emphasis on gold exploration
. The role requires excellent geological interpretation skills, adherence to industry standards, and the ability to work effectively in remote field environments.
Key Responsibilities
Perform detailed geological, structural, alteration, mineralization, and geotechnical logging of diamond drill core.
Identify and record lithological units, mineral assemblages, alteration styles, and structural features accurately.
Support exploration targeting through geological interpretation and integration of drilling data.
Ensure accurate sample selection, marking, and preparation in accordance with QA/QC procedures.
Maintain high-quality geological databases and ensure data integrity.
Work closely with drilling contractors and exploration teams to coordinate drilling activities and core handling.
Assist in geological mapping, trench logging, and field reconnaissance as required.
Interpret exploration results and contribute to technical reports and daily progress updates.
Follow company Health, Safety, and Environmental (HSE) policies and maintain safe work practices.
Support resource evaluation activities by providing accurate geological data.
Qualifications
Bachelor's degree in Geology, Applied Geology, or a related Earth Science discipline.
Minimum
5 years of hands-on field experience
in mineral exploration.
Proven expertise in
core logging for base metal exploration
, with significant experience in
gold exploration projects
.
Strong understanding of structural geology, alteration mineralogy, and ore deposit geology.
Experience with geological logging software and database management systems.
Knowledge of QA/QC protocols for drilling and sampling.
Ability to work independently in remote field locations under challenging conditions.
Strong analytical, communication, and report-writing skills.
Proficiency in Microsoft Office and geological data management software.
Preferred Skills
Experience working on greenfield and brownfield exploration projects.
Familiarity with industry reporting standards and exploration best practices.
Ability to interpret geological data and contribute to exploration targeting.
Strong teamwork and problem-solving abilities.
Work Environment
Field-based role with extended rotations at remote exploration sites.
Willingness to travel and work flexible schedules based on project requirements.
Key Competencies
Geological interpretation
Core logging and sampling
Mineral exploration
Data accuracy and attention to detail
Team collaboration
Safety awareness
Technical reporting
Time management
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations:
Austin, TX | London, UK | Lisbon, Portugal
About the Role
The CNI team builds and operates the systems that let Cloudflare's enterprise customers connect their networks directly to Cloudflare through private, dedicated interconnects — rather than traversing the public Internet. The product, Cloudflare Network Interconnect (CNI), supports various interconnect types across hundreds of locations worldwide. These systems underpin Magic Transit, Cloudflare WAN, Zero Trust, and application security for some of Cloudflare's largest customers.
What You'll Do
As a member of the team you will build and extend the systems that provision, monitor, and orchestrate private network interconnects at scale. You will collaborate with Product Management, Network Engineering, and Infrastructure teams on ambitious initiatives to connect enterprise customers directly to Cloudflare's global network.
Responsibilities
You will participate in all stages of the software development lifecycle: from designing and documenting systems, to writing code and automated tests, to planning, managing, and monitoring production software deployments. You will work with a wide range of technologies and programming languages, including Rust, Go, PostgreSQL, Prometheus, Kubernetes, Linux networking, network operating systems, and BGP routing, among others.
Our team at Cloudflare operates under a "Run What You Build" model. This means we are responsible for the health of our systems and actively participate in our team's on-call rotation as part of our operational duties.
Because you'll be solving problems of massive scale and significance, you are a growth-oriented individual who enjoys being outside of your comfort zone. You are comfortable in a fast-paced but sensible work environment. You value curiosity and empathy and lead with these values.
Desirable Skills, Knowledge, and Experience:
Systems-level programming experience in Rust, Go, C, or C++.
Understanding of IP networking fundamentals: BGP, Layer 3 routing, and how physical and virtual interconnect technologies work (cross-connects, VLANs, overlay tunnels).
Experience building, deploying, and debugging distributed systems.
Experience participating in an on-call rotation for services with direct customer impact.
Willingness to adopt and integrate AI tools and systems into your workflow.
Strong collaboration and communication skills.
Bonus Points
Hands-on experience with BGP configuration, route policy, or peering operations.
Experience building provisioning or automation systems for network infrastructure.
Familiarity with network inventory and IPAM systems (e.g., NetBox).
Experience with cloud provider networking (AWS Direct Connect, GCP Partner Interconnect, Azure ExpressRoute).
Knowledge of GRE, VXLAN, or other overlay/tunnel technologies.
Experience with Kubernetes-based service deployments and CI/CD pipelines.
Experience with telemetry/observability platforms (Prometheus, Grafana, ClickHouse, Elasticsearch).
Experience using AI-assisted development tools (e.g., code completion, codebase analysis, log/data exploration) in a professional setting.
Compensation
Compensation may be adjusted depending on work location.
For Portugal based hires: Estimated annual salary is between €54,000 - €75,000
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations:
Austin, NYC, San Francisco
About the Role
The CNI team builds and operates the systems that let Cloudflare's enterprise customers connect their networks directly to Cloudflare through private, dedicated interconnects — rather than traversing the public Internet. The product, Cloudflare Network Interconnect (CNI), supports various interconnect types across hundreds of locations worldwide.These systems underpin Magic Transit, Cloudflare WAN, Zero Trust, and application security for some of Cloudflare's largest customers.
What you'll do
As an Engineering Manager on the CNI team you will hire, mentor, and coach a distributed team of Software Engineers. You will play a key role in developing the team and shaping its culture and technical vision. You will work closely with Product Managers and other Engineering leaders to communicate the vision, prioritize the team's roadmap, and achieve cross-functional objectives. You are a growth-oriented individual who enjoys being outside of your comfort zone. You are comfortable in a fast-paced but sensible work environment. You value curiosity and empathy and lead with these values.
Responsibilities
Hiring and developing a high-performing team and supporting individual growth.
Applying technical experience to evaluate tradeoffs, contribute to design decisions, and help drive resolution to customer-facing issues, while creating the space for engineers within the team to lead design and implementation.
Taking responsibility for the team's production services by organizing on-call rotations, handling customer escalations, and overseeing incident response and follow-up.
Driving reliability and automation improvements across the team's systems and services.
Coordinating with partner and stakeholder teams on cross-functional initiatives.
Desirable Skills, Knowledge, and Experience
3+ years experience as an Engineering Manager for a team of Software and Systems Engineers.
Demonstrate a track record of managing a team including hiring, onboarding, and professional development. You inspire your team to reach higher. You're as good at explaining "why" as you are "how".
Excel at planning and overseeing execution to meet commitments and deliver with predictability.
Technical background in IP networking: BGP, Layer 3 routing, physical and virtual interconnect technologies (cross-connects, VLANs, partner fabric integrations).
Experience building or operating provisioning/automation systems for network infrastructure.
Experience with monitoring, alerting, and debugging distributed systems.
Experience participating in and/or managing an on-call rotation for production services with direct customer impact.
Willingness to adopt and integrate AI tools and systems into your workflow.
Clarity in written and verbal communication.
Bonus Points
Hands-on experience with BGP configuration, route policy, and peering operations.
Familiarity with network inventory and IPAM systems (e.g., NetBox).
Experience with cloud provider networking (AWS Direct Connect, GCP Partner Interconnect, Azure ExpressRoute).
Knowledge of GRE, VXLAN, or other overlay/tunnel technologies.
Systems-level programming experience in Go, Python, Rust, C, or C++.
Comfort with customer-facing technical communication (escalation handling, partner engagements).
Experience using AI-assisted engineering tools (e.g., code completion, codebase analysis, log/data exploration) in a professional setting.
Compensation
Compensation may be adjusted depending on work location.
For New York based hires: Estimated annual salary of $220,000 - $303,000
For Bay Area based hires: Estimated annual salary of $230,000 - $317,000
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
seniorLondon, England
London, United Kingdom
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
seniorHong Kong, Hong Kong SAR; Singapore, Singapore
Hong Kong, Hong Kong SAR
Singapore, Singapore
УдалённоAble to work 21:00–06:00 Cyprus time (UTC+3 in summer / UTC+2 in winter) on a fixed 5-day schedule, including weekends (Wed and Thu off); Working schedule: 21:00–06:00 Cyprus time (UTC+3 in summer / UTC+2 in winter) on a fixed 5-day schedule, including weekends (Wed and Thu off)