Location: San Francisco, CA, USA
About the role
We're looking for a
Technical Lead Manager (TLM)
to lead our
CI/CD team
, the group that owns how every Chime engineer builds, integrates, and safely ships code. Your team owns the integration and delivery surface: source and code intelligence (
GitHub
,
Sourcegraph
), continuous integration and build (
CircleCI
,
Qlty
), artifacts (
Artifactory
), and the release-safety layer that gets changes to production without breaking it. Your team's mission is continuous, safe, reliable, and efficient integration and delivery of features. Every merge and every deployment at Chime runs through what your team builds.
This is a
player-coach role
. Under Chime's Builder Operating Model, the TLM is a single accountable owner at the team level. You own
both
delivery and people for a small team, and you stay hands-on in the codebase. You'll spend about
40%+ of your time building
, authoring PRs that land in production, with the remainder split across people management, planning, and other business processes. You'll lead a team of 4 engineers, own the roadmap for a high-leverage platform surface, and be directly accountable for the reliability of the pipelines and release systems in the critical path of every Chime team. You're expected to use AI coding agents and workflows to keep planning, operations, and delivery overhead low so you can stay in the code and operate the team.
In this role, you can expect to
Build and ship, hands-on.
Author and review PRs that land in production. Own the team's technical direction, architecture, and quality bar; partner with senior ICs and lead technical design discussions and technical planning.
Lead and grow the team.
Own full people management for the team: 1:1s, career coaching, performance feedback, promotion decisions, and hiring. Build an inclusive, high-trust team and own its health and engagement. Mentor engineers toward Staff or a future TLM path.
Own the CI/CD platform.
Set direction and delivery for the build and integration systems (GitHub, CircleCI, Artifactory, Sourcegraph, Qlty etc): fast, reliable, self-service pipelines with strong documentation and low-friction adoption so every product team ships faster with less support burden.
Be accountable for safe delivery at scale.
Own the release-safety toolkit (Release Guard, canaries and progressive delivery, feature flagging with Tuner, and rollback) and the operational discipline behind it: incident prevention, incident response, SLAs, and blameless learning for systems in the critical path of every deploy.
Balance the platform-team tension.
Weigh new capabilities against keep-the-lights-on work, security remediation, and dependency upgrades, and make those trade-offs legible to engineers, cross-functional partners, and leadership.
Champion AI-driven velocity.
Use AI coding agents and tooling to scale yourself and your team across planning, coding, and ops/triage, and introduce workflows that measurably improve team velocity.
Own cross-functional coordination.
Serve as the XFN point of contact for your platform's capabilities. Coordinate inbound requests and outbound dependencies, partner with client engineering teams and sibling platform teams (Release Enablement, Developer Foundations) on scope and delivery commitments, and tie-break technical decisions.
Partner across the Platform Org.
Work closely with product engineering teams, security, Core Infrastructure, and other Engineering Services leaders on shared roadmaps, dependencies, and other initiatives.
To thrive in this role, you have
5+ years of software engineering experience
and
2+ years leading or managing engineers
, including hiring, performance management, and career development, with the appetite and ability to stay hands-on in the codebase.
A track record of
delivering CI/CD, build/release, or developer-productivity systems
: continuous integration, build pipelines, artifact management, or progressive delivery.
Hands-on experience with CI systems (GitHub Actions, CircleCI, or comparable), build pipelines, and artifact management
in production (must-have).
Hands-on technical depth
you can still exercise: you author and review production PRs and can lead technical design, not just delegate it. Strong development experience in Ruby, Go, Python, or comparable languages.
Experience with
progressive and safe delivery
: canaries, release gating, feature flagging, and rollback strategies.
Strong understanding of
operating production systems at scale
: reliability, observability, incident response, and the operational discipline platform ownership demands.
The judgment to
balance delivery velocity against safety, reliability, and technical-debt realities
, and the communication skills to make those trade-offs clear to engineers and executives alike.
Demonstrated use of AI coding agents and tooling
to accelerate development and team velocity, with a concrete example of the impact on your team's output.
A
customer-obsessed mindset toward internal developers
. You measure success by the productivity and reliability experienced by the engineers who build on your platform.
Excellent written and verbal communication and a collaborative, low-ego approach to cross-team leadership.
Hands-on experience with
Kubernetes, Argo CD, or GitOps-based deployment
in production.
Nice to haves
Experience with
code intelligence and quality tooling
(Sourcegraph, Artifactory, code-quality and linting systems).
Familiarity with common
monitoring, logging, and observability
platforms (e.g., Datadog).
Experience in
financial services or other high-reliability, regulated environments
.
#LI-Onsite
#LI-WW1
Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.
Wage Notice
$199,000
—
$275,000 USD
A little about us
At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.
We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.
We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.
We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.
Because if we don't—who will?
*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.
What we offer for our full-time, regular employees
🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location.
💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.
✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.
🏝 Generous vacation policy and company-wide paid days off
🫂 1% of your time off to support local community organizations of your choice
👟 Annual wellness stipend to use towards eligible wellness related expenses
👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
👪 Access to family planning reimbursement
💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress
We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.
Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact:
accommodations@chime.com
.
To learn more about how Chime collects and uses your personal information during the application process, please see the
Chime Applicant Privacy Notice
.
Location: Cyprus; Ukraine
Workplace: Remote
WHAT WE’RE LOOKING FOR
How would you like to shape the product experience behind a portfolio of apps already generating hundreds of millions in ARR, growing 100% year over year, in one of the world’s largest categories that still remains wide open? You’ll lead product development for Welltech’s next app, with real cross-functional authority to take a defined concept and turn it into a product millions of people use. It will be built on the same new, shared tech stack that powers YogaGo, Muscle Booster, and WalkFit, so it can lean on proven foundational capabilities (onboarding, personalization, content discovery, and more) and experiment and innovate faster than it could alone.
Reporting to the Head of Product, you will own the new app’s end-to-end in-app experience, from onboarding and activation to personalization and content discovery. As the core Product counterpart to the Head of Growth, you’ll work as one team to turn growth opportunities into product initiatives and scale the app into a top market player. You’ll translate the defined vision into impactful product decisions, balancing breakthrough innovation with fast, iterative feature development to deliver value to millions of users.You’ll also own the unit economics behind that growth, making sure every improvement in activation and retention translates into sustainable, profitable revenue.
Our culture encourages collaboration, transparency, passion, innovation, and having fun through continuous self-improvement, learning, and actively sharing feedback to constantly improve performance. You will move fast and are used to driving yourself and your teams in a quickly changing environment. You will challenge the norms and address innovation at pace and at scale. You will be comfortable with ambiguity, prototyping your own ideas (AI-assisted where it helps) before handing them to engineering to build for real, and you’ll address challenges in a systematic, proactive manner to find solutions that increase customer value and happiness.
KEY RESPONSIBILITIES
- Own the moment that matters most. Drive the onboarding and activation experience of the new app. You’re not inheriting legacy decisions; you’re making them.
- Turn the concept into a product. Translate the defined app vision into a clear roadmap and MVP scope, working closely with the Head of Product, and make the day-to-day trade-offs between speed and quality to get it launched.
- Own the unit economics. Track and improve the app’s unit economics (ARPU, LTV, CAC, and payback period), run monetization experiments, and work with Growth on paywall, pricing, and packaging decisions, so you always know whether growth is sustainable and profitable, not just fast.
- Build on what already works. Make the most of the shared capabilities, data, and learnings from across Welltech’s apps.
- Turn hunches into proof. Design and run experiments focused on activation. You’ll always know what’s actually working, not just what feels right.
- Reimagine how content gets discovered. Define modular, quick-access experiences that go beyond long-form-only browsing and meet users where they are, not where the content library assumes they’ll be.
- Make big ideas ship. Partner day-to-day with engineering, design, data, and marketing to turn priorities into delivered features, keeping everyone aligned on goals and metrics.
- Prototype, build, and ship faster. Build working prototypes yourself, using AI tools and agents where they help, to test ideas before engineering invests in full implementation. You’ll also have the opportunity to build selected new features directly into the app code using AI agents, working within the existing tech stack and development practices. Engineers will review and approve code changes, merges, and subsequent release steps to ensure quality and maintainability.
REQUIRED SKILLS
- Direct-to-consumer, mobile-first track record: a proven history of building and scaling these products, ideally somewhere that lived and died by retention, not just downloads
- Performance marketing partnership: real experience working alongside it. You understand what it’s brilliant at, and exactly where product has to pick up the slack
- Proven impact: a track record of shipping features that measurably moved activation, engagement, or retention, not just shipped, but proven
- Unit economics and monetization: a solid understanding of subscription unit economics (ARPU, LTV, CAC, payback period, and paywall conversion), and experience using them to shape product decisions and judge whether growth is sustainable and profitable
- Data fluency: experience with SQL and a product analytics tool such as Amplitude or Mixpanel to build funnels, analyze cohorts, and measure the impact of product changes
- Communication and stakeholder instincts: you can bring marketing and engineering into the same room and actually get alignment
- AI fluency: comfortable enough with AI tools to turn a rough idea into something tangible on your own. You don’t need to wait for engineering to know if a concept has legs
- Scale-up or startup background: forged in environments where you’re energized by speed, experimentation, and metrics, not slowed down by them
Candidate journey: ⭕️ Recruiter call --> ⭕️ Meet the Hiring Manager--> ⭕️ Business Case --> Panel Presentation
Check out some of our products
Muscle Booster — https://musclebooster.welltech.com/ https://musclebooster.welltech.com
Yoga-Go — https://yogago.welltech.com/ https://yogago.welltech.com
WalkFit - https://walkfit.welltech.com/ https://walkfit.welltech.com
Location: LATAM
Aghanim is an integrated commerce, liveops automation, community engagement, and payments platform for video games.
Mobile games have traditionally depended on app stores for distribution, payments, and player relationships. We believe there is a better way. Aghanim helps game studios build direct relationships with players, sell directly, and build their future on their own terms. Today, more than 100 games worldwide are already building this future with Aghanim.
Our team brings together people across Los Angeles, New York, Seoul, Beijing, London, Lisbon, Belgrade and other locations around the globe, with deep expertise in gaming, fintech and technology. We move quickly, keep communication direct, and focus on getting things done. We believe the best people thrive when they have autonomy, ownership, and a stake in the company's success.
[https://app.ashbyhq.com/api/images/user-content/4f457f07-466b-477b-b552-fbbabd850111/2de3a7cd-8843-41a9-8bbe-ceb897a42c4a/Logo%20(horizontal).svg]
We are looking for a Customer Support Specialist to support players using a global payments platform built for mobile games. This role focuses on resolving complex payment and account issues, ensuring a high standard of user communication, and maintaining the reliability of critical customer-facing workflows.
You will investigate issues that extend beyond standard support — validating payment flows, identifying root causes, and coordinating with Product, Engineering, and Payments teams to drive resolution. Your work will directly influence both user experience and the stability of our platform.
KEY RESPONSIBILITIES
User Support and Issue Resolution
- Provide timely and professional support to players regarding payments, accounts, and platform usage
- Investigate complex payment and account issues beyond automated support
- Validate payment status, identify root causes, and coordinate resolution with internal teams
- Distinguish between payment issues, product defects, and game-related inquiries
Ticket Management
- Manage incoming requests and ensure SLA compliance
- Maintain clear and consistent communication throughout the lifecycle of each case
- Prioritize and escalate issues with the appropriate context and supporting information
Monitoring and Continuous Improvement
- Identify recurring issues and report trends affecting product, payments, or user experience
- Collaborate with Product, Engineering, and Payments teams to improve support processes and reduce recurring issues
- Contribute to scaling support operations through process improvements and automation
REQUIRED QUALIFICATIONS
- Experience in customer support, technical support, user operations, or a similar customer-facing role
- Excellent written and spoken English with clear, professional communication skills
- Strong analytical and problem-solving skills with attention to detail and process discipline
- Ability to explain technical or operational issues in a simple, user-friendly way
- Ability to work in a shift-based or flexible schedule
PREFERRED QUALIFICATIONS
- Experience in gaming, mobile applications, or digital products
- Experience in payments, fintech, or banking operations
- Familiarity with customer support platforms such as Zendesk or Intercom
- Understanding of payment flows, transaction lifecycles, and common payment issues
WHY JOIN US
- World-class team – work alongside experienced professionals from around the globe who have built products used by millions of players
- High growth, high impact – be part of a fast-growing company where ideas turn into products and reach customers in days, not months
- Autonomy and ownership – we trust people to make decisions, take initiative, and drive results
- Modern tools and technology – use AI, automation, and modern tools as part of your everyday work
- Equity – participate in the company's growth and long-term success
Location: Asia
Aghanim is an integrated commerce, liveops automation, community engagement, and payments platform for video games.
Mobile games have traditionally depended on app stores for distribution, payments, and player relationships. We believe there is a better way. Aghanim helps game studios build direct relationships with players, sell directly, and build their future on their own terms. Today, more than 100 games worldwide are already building this future with Aghanim.
Our team brings together people across Los Angeles, New York, Seoul, Beijing, London, Lisbon, Belgrade and other locations around the globe, with deep expertise in gaming, fintech and technology. We move quickly, keep communication direct, and focus on getting things done. We believe the best people thrive when they have autonomy, ownership, and a stake in the company's success.
[https://app.ashbyhq.com/api/images/user-content/4f457f07-466b-477b-b552-fbbabd850111/2de3a7cd-8843-41a9-8bbe-ceb897a42c4a/Logo%20(horizontal).svg]
We are looking for a Customer Support Specialist to support players using a global payments platform built for mobile games. This role focuses on resolving complex payment and account issues, ensuring a high standard of user communication, and maintaining the reliability of critical customer-facing workflows.
You will investigate issues that extend beyond standard support — validating payment flows, identifying root causes, and coordinating with Product, Engineering, and Payments teams to drive resolution. Your work will directly influence both user experience and the stability of our platform.
KEY RESPONSIBILITIES
User Support and Issue Resolution
- Provide timely and professional support to players regarding payments, accounts, and platform usage
- Investigate complex payment and account issues beyond automated support
- Validate payment status, identify root causes, and coordinate resolution with internal teams
- Distinguish between payment issues, product defects, and game-related inquiries
Ticket Management
- Manage incoming requests and ensure SLA compliance
- Maintain clear and consistent communication throughout the lifecycle of each case
- Prioritize and escalate issues with the appropriate context and supporting information
Monitoring and Continuous Improvement
- Identify recurring issues and report trends affecting product, payments, or user experience
- Collaborate with Product, Engineering, and Payments teams to improve support processes and reduce recurring issues
- Contribute to scaling support operations through process improvements and automation
REQUIRED QUALIFICATIONS
- Experience in customer support, technical support, user operations, or a similar customer-facing role
- Excellent written and spoken English with clear, professional communication skills
- Strong analytical and problem-solving skills with attention to detail and process discipline
- Ability to explain technical or operational issues in a simple, user-friendly way
- Ability to work in a shift-based or flexible schedule
PREFERRED QUALIFICATIONS
- Experience in gaming, mobile applications, or digital products
- Experience in payments, fintech, or banking operations
- Familiarity with customer support platforms such as Zendesk or Intercom
- Understanding of payment flows, transaction lifecycles, and common payment issues
WHY JOIN US
- World-class team – work alongside experienced professionals from around the globe who have built products used by millions of players
- High growth, high impact – be part of a fast-growing company where ideas turn into products and reach customers in days, not months
- Autonomy and ownership – we trust people to make decisions, take initiative, and drive results
- Modern tools and technology – use AI, automation, and modern tools as part of your everyday work
- Equity – participate in the company's growth and long-term success
Location: Amsterdam, Netherlands
Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit
www.redditinc.com
.
The EMEA Mid-Market international team is responsible for building the international ads engine outside of the US, onboarding & growing advertisers to achieve their marketing objectives with proven solutions and at pace globally. This is an opportunity for you to be part of the team that expands the Reddit footprint: design the strategy, develop a high performing sales team and bring the magic of Reddit into new markets! We're looking for sharp, positive and motivated self-starters to help us build this team from the ground up! In addition to laying the foundation of the team
We're introducing a new role into our Mid market team that is end to end responsible to grow our book of business, managing both the pre and post sales journey of our clients. You will be responsible for your own book of Business, taking full ownership of strategic conversations, implementation & optimisations to grow the accounts. You will build & maintain a relationship at both client direct & agencies to meet their business objectives using Reddit's advertising suite. You will work closely with the wider Mid Market DACH Team to define best practices, treatments and process improvements that allow for more sustainable growth, efficiency or scale.
This role is required to work in person from our Amsterdam office. Reddit offer a generous relocation package.
Core Responsibilities
:
Act as the CEO of your book of business, and take full ownership of strategic bets, revenue forecasting, and ensuring operational rigor.
Generate advertising revenue from assigned clients via ad agencies and advertisers directly, ensuring their needs are met and exceeded
Responsible for revenue quota of assigned book of business each quarter
Develop and execute strategic sales plans to meet and exceed revenue targets.
Own client meetings from agenda to final presentation, instilling confidence and setting all interactions up for success by appropriately setting client expectations, identifying outcomes, and communicating clear next steps
Act as the primary point of contact for clients to communicate major platform updates, releases, changes, and/or opportunities that will deepen or expand the relationship
Provide strategic, proactive, and consultative advice to clients in order to uplevel and grow the relationship; Identify areas of additional opportunity within existing client relationships, including new lines of business, and move them through to close
Communicate feedback on our sales processes, narratives, and products in order to advocate for customers and improve the team's effectiveness and efficiency
Implement & optimize campaigns ( with the help of account strategists) to meet our clients’ advertising objectives through performance-driven or awareness campaigns
Pull and analyze data to compile compelling and actionable insights to move your clients' businesses forward.
Recognize and represent client needs and asks to cross-functional stakeholders
Proactively and continually identify areas of improvement
Qualifications:
5+ years of relevant experience in online media sales (platform experience preferred)
Strong understanding of the media landscape across the DACH region
Client-facing experience in advertising sales, account management, or paid social campaign management
Experience in monitoring marketing campaign performance, and make manual optimizations or strategic recommendations as needed
Experience in Pulling and analyzing data to compile compelling and actionable insights to move your clients' businesses forward.
Fluent in English & German
Users-first orientation
Positive outlook, team player
Demonstrated high achievement against sales targets
Motivated self-starter who thrives in unstructured environments
Solid understanding of customer marketing funnel and traditional marketing ecosystem
Experience working with Excel/Gsheets and delivering actionable insights
Understanding of digital measurement, tracking fundamentals and mobile measurement partners
Tenacious and entrepreneurial approach to working through product, process, and client challenges
Demonstrated ability to cultivate strong relationships with external partners
Benefits
Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
Family Planning Support
Gender-Affirming Care
Mental Health & Coaching Benefits
Private Pension plan with Employer-matching
100% employer-sponsored group medical plan
Income Replacement Programs
Flexible Vacation & Paid Volunteer Time Off
Generous Paid Parental Leave
In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.
During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our
Candidate Privacy Policy for Potential Employees and Contractors
.
Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.
Location: Singapore
Workplace: hybrid
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
Spotify reaches Singapore’s audiences across music, podcasts, and audiobooks, at moments when they are engaged and receptive. As a Senior Client Partner, you will help Singapore’s leading advertisers and agencies turn that attention into measurable business results. You will act as a trusted consultant to your clients and manage your own portfolio.
Key Responsibilities :-
Sell Spotify’s advertising solutions to new and existing advertisers, matching the right products to each client’s objectives.
Prospect, source, and close deals with brand advertisers and media agencies in Singapore, leveraging your existing agency relationships.
Deliver against sales targets consistently while providing an excellent experience for advertisers.
Apply a thorough understanding of agency dynamics, campaign buying, digital media planning, and pricing models.
Meet regularly with prospects and clients to understand their campaign objectives and KPI benchmarks, and recommend solutions that help them succeed.
Collaborate with Client Solutions Managers to ensure smooth campaign launches, and share timely, constructive feedback.
Stay current on market and competitor developments and new product launches. Attend industry events to generate new business leads.
Forecast sales revenue accurately on a weekly, monthly, and annual basis.
Resolve client issues efficiently and tactfully, and help put measures in place to prevent recurrence.
Key Competencies :-
Proven sales acumen, with a strong track record of winning and growing large, strategic accounts, ideally in a sales organisation.
A strong, established network across Singapore’s media agencies, with credibility and relationships at planning and buying level.
In-depth digital media experience, including digital media planning and buying, programmatic and ad tech, and the major platforms and industry players.
Strong commercial, influencing, and negotiation skills, with direct revenue responsibility.
Operational discipline, including rigorous CRM and pipeline management.
Solid project management skills, with the ability to prioritise and manage multiple sales projects.
Strong analytical skills, with working knowledge of analytics tools and the ability to draw insights from data.
Excellent presentation skills, with the ability to communicate ideas and proposals clearly and concisely.
Strategic thinking, with the ability to advise clients as a consultant.
Local market knowledge and a deep understanding of Singapore’s advertiser landscape.
A positive attitude and a drive to go above and beyond.
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
#ALEPH
Location: Remote, Ukraine
Hi!
We are
Boosta, a holding tech company
that creates, develops, and invests in digital businesses with global potential. Today, we collaborate with over 800 specialists from different parts of the world, and millions of users use our products and services.
We’re currently looking for a
User Acquisition Manager (Meta)
to join a business that is developing an AI-powered platform for creating advertising creatives and launching digital campaigns.
The product automates key stages of the digital advertising process — from creating ad creatives to launching and optimizing campaigns. It enables businesses to test advertising ideas faster, launch more campaigns, and identify which creatives perform best with their audiences.
What will be your focus:
Launch Meta UA end-to-end: strategy, launch, optimization, scaling.
Test new funnels, conduct experiments.
You’re a great fit if you:
Have 2+ years of experience running Meta ads for a B2C product.
Have a proven track record of scaling UA budgets profitably (ROAS/CAC/LTV targets).
Have strong analytics skills: cohorts, payback, LTV.
Will be a plus if you:
Have experience launching UA from scratch and finding first scalable campaigns.
Have hands-on creative testing experience and can provide structured feedback to the creative team.
Have experience testing funnels.
Here’s what our hiring process looks like:
Stage 1. Pre-screen.
Stage 2. Interview.
Stage 3. Reference check.
Stage 4. Job Offer.
What’s waiting for you at Boosta?
Unlock your potential:
Build a product from the ground up and have a say in key decisions.
Work in an environment that gives you the freedom and space to take action.
Grow alongside strong A-players who share their expertise and are always ready to boost each other.
Keep learning through internal and external talks, courses.
Choose your own rhythm:
Work remotely or from our office in Kyiv or coworking spaces in Lviv and Warsaw.
Plan your workday your way — we offer a flexible schedule because results matter most.
Take time to recharge: 28 working days of annual vacation, up to 30 days of sick leave, plus all public holidays.
Need more flexibility? You can move a working day to a weekend and vice versa when needed.
Keep your balance:
Take care of your health with medical insurance, our Mental Health program, and compensation for psychological support sessions.
Get involved in socially impactful initiatives, including our Ukrainian Victory Support program.
Celebrate important moments — receive gifts for meaningful milestones in your personal and professional life.
Join quarterly team-building activities, both online and offline — because strong teams are built beyond work, too.
Ready to build from scratch? Make your ambition happen here.
About Contra Labs
Contra Labs sits at the intersection of human creativity and AI. We partner with leading AI labs and product companies to improve their tools across design, video, development, and beyond. Our research is grounded in how top creatives actually work, studying the patterns behind what gets created, what gets chosen, and what resonates. We believe human input will always be at the center of net new creation, and our mission is to help shape technology so human creativity can be amplified to create what today is unimaginable. By joining the Contra Labs network you gain access to paid projects with some of the most innovative companies building the next generation of creative and AI-powered tools.
How It Works
This is an application to join the network and be eligible for roles as they arise. Projects are staffed on an as-needed basis, typically 5 to 10 hours at a time, though some may extend into longer engagements. In unique cases, we may have full-time roles available as well. When a project matches your skill set, we'll reach out with details and timeline.
To Join the Network
Portfolio review:
— We'll assess your Contra profile and portfolio for strength in content design, with a focus on ad creative and performance-driven visual content.
Record a 30 second intro video:
— Share a quick 30 second introduction so we can get to know you.
Complete profile:
— Once you’ve applied, we recommend completing your profile for better job matches and setting up your wallet so you can get paid when a job comes through.
What You May Work On:
— Evaluate AI-generated games and interactive experiences for gameplay quality, technical execution, and overall player experience
— Provide clear, structured feedback on gameplay loops, mechanics, controls, physics, level design, UI, visual feedback, and overall game feel
— Help define quality benchmarks and evaluation criteria for what great AI-generated games should look, feel, and play like
— Identify common failure modes in AI-generated games, including broken gameplay loops, poor collision or physics logic, unresponsive controls, and disjointed player feedback
— Build or evaluate playable prototypes and reference experiences that demonstrate best-in-class game design and technical execution
— Contribute to research exploring how AI models can better understand and generate compelling, polished, and playable interactive experiences
What We're Looking For:
— Strong portfolio showcasing high-quality game design, interactive experiences, or playable projects
— Strong understanding of game mechanics, gameplay loops, player experience, controls, and visual feedback
— Ability to articulate creative and technical feedback clearly and constructively
— Strong game design instincts and awareness of contemporary games, mechanics, interaction patterns, and player expectations
— Comfort working in fast-paced, experimental environments (experience with AI, game engines, or rapid prototyping tools is a plus)
Location: New York, NY, United States
About Us
Fanatics is a leading global sports platform redefining how fans connect with the teams, players and moments they love. Our businesses — Fanatics Commerce, Fanatics Collectibles, Fanatics Betting & Gaming, Fanatics Events, Fanatics Advertising, Fanatics Markets and Fanatics Studios — maximize the presence and reach for hundreds of partners globally and create a one-stop experience that allows fans to buy, bet, collect, and earn, while engaging with sports in deeper, more immersive ways. This includes licensed fan gear and lifestyle products, sportsbook and iGaming, physical and digital trading cards, live events, premium sports entertainment content, credit card offerings and more. Together, they form a powerful, integrated ecosystem — connected by the Fanatics ONE loyalty program and FanCash, the currency of sport — delivering personalized experiences to over 100 million fans worldwide. Fanatics holds partnerships with over 900 sports properties, from professional leagues and players’ associations to teams, colleges and retail partners; over 7,000 athletes and celebrities; and over 2,000 retail locations, including all Lids stores. Backed by a team of more than 22,000 employees, Fanatics is committed to relentlessly enhancing the fan experience.
Overview
As a Sr. Staff Engineer at Fanatics, you are a recognized technical leader. You operate both strategically and hands-on while leading ambitious projects, and your solutions set the standard for the team. Your bold decisions balance immediate business needs with long-term technical excellence. Through your leadership, you cultivate a culture of excellence and innovation that leaves a lasting impact.
We own the Fanatics App, the mobile app at Fanatics that encompasses elements from all of our different brands and businesses. The Fanatics App brings together Free to Play games, live events, ecommerce, and new product experiences to deliver a best-in-class Sports platform. Fundamentally, we are one team in everything we do, from the user experience to coding and architecture. We aim to deliver on our Customer Promise by delighting our millions of monthly active users.
Responsibilities
Develop a comprehensive understanding of the industry, product, and roadmap, leveraging this knowledge to shape team strategy and influence the direction of the organization
Lead the end-to-end technical execution of complex features and systems, from ideation and architecture to deployment and refinement
Define and enforce engineering principles, guidelines, and best practices
Customer Focused, Android Platform expert driving decisions to best serve Android and the Mobile ecosystem for the Fanatics apps through Kotlin Multi-platform
Partner closely with product, design, and other stakeholders to make high-impact technical decisions that align with both business goals and long-term scalability
Work with iOS and Android leaders throughout the company to share best practices, code and entire features across multiple apps
Lead incident resolution as part of the on-call rotation, ensuring swift diagnosis and remediation of critical software issues
Proactively identify and remove roadblocks, occasionally collaborating cross-team collaboration to maintain momentum on complex projects
Conduct and elevate code reviews, sharing expertise to enhance code quality
Steer team planning and design discussions, introducing innovative approaches to solve technical challenges and optimize design patterns
Champion improvements to software quality, testability, operational metrics, and team documentation, setting a higher standard for the organization
Mentor and coach engineers at all levels, fostering a culture of continuous learning and professional growth across the team
Be open to occasional travel to Fanatics offices and other locations for conferences, events, meetings, and team-building activities
Required Qualifications
10+ years of experience
building delightful, highly scalable, performant and beloved Android apps, excellence in Kotlin Multiplatform, Compose Multiplatform and other Android technologies
Demonstrated ability
to drive consensus and mentor others in effective coding and architectural strategies
Systems-level functional knowledge,
experience or understanding of Backend Client API, Platform Engineering, and Client-supporting systems in Marketing and Analytics
Knowledge of observability practices
, including logging, monitoring, and tracing in native apps
Excellent communication skills
, capable of conveying complex technical concepts clearly and effectively to diverse audiences, including engineers, executives, and non-technical stakeholders.
Team-first mentality
, with a willingness to do what it takes to get the job done and a desire to strive for better.
Thrives in a high-growth
environment where priorities evolve regularly and decisions are made quickly.
Preferred Qualifications
Experience sharing code
across multiple native and cross-platform apps, using native libraries or a cross-platform technology like Kotlin Multiplatform and Compose Multiplatform
Experience
with webviews and how to stitch together coherence app experiences across multiple technologies
Experience
in the sports industry, e-commerce, or gaming
Ability to work in diverse
codebases, both legacy and greenfield, in different languages and environments
If you possess some of these qualifications but not all of them, we still encourage you to apply!
#LI-AC2
Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit
https://benefitsatfanatics.com/
Salary Range
$163,000
—
$265,000 USD
By submitting your application, you agree to our terms of service and acknowledge you have read our
Candidate Privacy Policy.
Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it
here
.
Location: New York, NY, United States
About Us
Fanatics is a leading global sports platform redefining how fans connect with the teams, players and moments they love. Our businesses — Fanatics Commerce, Fanatics Collectibles, Fanatics Betting & Gaming, Fanatics Events, Fanatics Advertising, Fanatics Markets and Fanatics Studios — maximize the presence and reach for hundreds of partners globally and create a one-stop experience that allows fans to buy, bet, collect, and earn, while engaging with sports in deeper, more immersive ways. This includes licensed fan gear and lifestyle products, sportsbook and iGaming, physical and digital trading cards, live events, premium sports entertainment content, credit card offerings and more. Together, they form a powerful, integrated ecosystem — connected by the Fanatics ONE loyalty program and FanCash, the currency of sport — delivering personalized experiences to over 100 million fans worldwide. Fanatics holds partnerships with over 900 sports properties, from professional leagues and players’ associations to teams, colleges and retail partners; over 7,000 athletes and celebrities; and over 2,000 retail locations, including all Lids stores. Backed by a team of more than 22,000 employees, Fanatics is committed to relentlessly enhancing the fan experience.
Overview
As a Backend Staff Engineer at Fanatics Core, you are a recognized technical leader. You operate both strategically and hands-on while leading ambitious projects, and your solutions set the standard for the team. Your bold decisions balance immediate business needs with long-term technical excellence. Through your leadership, you cultivate a culture of excellence and innovation that leaves a lasting impact on both your immediate team and the broader mobile team. Lastly, you are user-obsessed and know how to drive features from the backend all the way to the frontend.
We own the Fanatics App, the brand-forward application of Fanatics that encompasses elements of all of our different brands and businesses. The Fanatics App brings together Free to Play games, live events, ecommerce, and new product experiences to deliver a new Sports platform. Fundamentally, we are one team in everything we do from the user experience to coding and architecture. In order to deliver on our Customer Promise, we use best in class technologies; thus allowing platforms to be as up to date as possible so that we can rapidly deliver and innovate in this exciting new market.
Every time a fan places a bet, earns a reward, or checks out on Fanatics — Fanatics Core made that possible. We build the shared foundations — identity, payments, loyalty, wallet, data, and platform — that power sports betting, ecommerce, collectibles, and beyond. We supercharge the business by providing products and capabilities so that teams can focus on what matters most: building delightful experiences for the fans.
Responsibilities
Drive the development, testing, documentation, and deployment of high-quality, scalable software into production
Develop a comprehensive understanding of the industry, product, and roadmap, leveraging this knowledge to shape team strategy and influence the direction of the organization
Lead the end-to-end technical execution of complex features and systems, from ideation and architecture to deployment and refinement
Define and enforce engineering principles, guidelines, and best practices
Partner closely with product, design, and other stakeholders to make high-impact technical decisions that align with both business goals and long-term scalability
Lead incident resolution as part of the on-call rotation, ensuring swift diagnosis and remediation of critical software issues
Proactively identify and remove roadblocks, occasionally collaborating cross-team collaboration to maintain momentum on complex projects
Conduct and elevate code reviews, sharing expertise to enhance code quality
Steer team planning and design discussions, introducing innovative approaches to solve technical challenges and optimize design patterns
Champion improvements to software quality, testability, operational metrics, and team documentation, setting a higher standard for the organization
Mentor and coach engineers at all levels, fostering a culture of continuous learning and professional growth across the team
Be open to occasional travel to Fanatics offices and other locations for conferences, events, meetings, and team-building activities
Required Qualifications
7+ years of experience
building highly scalable, performant and evolvable backend distributed systems; proficiency in Spring with Kotlin and/or Java is a plus.
Demonstrated ability
to drive best practices in backend development and mentor others in effective coding and architectural strategies, such as clean code, hexagonal/layered architectures, domain driven design and other design and architectural patterns
Knowledge of observability practices
, including logging, monitoring, and tracing in distributed systems.
Expertise in Agile software delivery
, with a track record of modeling and driving process improvements across teams, and ability to collaborate cross-functionally across diverse teams within large enterprise environments, driving alignment and shared success.
Excellent communication skills
, capable of conveying complex technical concepts clearly and effectively to diverse audiences, including engineers, executives, and non-technical stakeholders.
Team-first mentality
, with a willingness to do what it takes to get the job done and a desire to strive for better.
Thrives in a high-growth
environment where priorities evolve regularly and decisions are made quickly.
Preferred Qualifications
Strong Experience
in the sports industry, gaming and content delivery
Highly effective
with Kotlin, Java and/or Go
Expertise in messaging technologies
such as Kafka or Amazon SQS, with a solid understanding of event-driven architectures.
Comfortable working with
Cloud Native and Infrastructure as Code, like Kubernetes, Helm and Terraform
Ability to work in diverse
codebases, both legacy and greenfield, in different languages and environments
If you possess some of these qualifications but not all of them, we still encourage you to apply!
#LI-AC2
Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit
https://benefitsatfanatics.com/
Salary Range
$144,000
—
$235,000 USD
By submitting your application, you agree to our terms of service and acknowledge you have read our
Candidate Privacy Policy.
Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it
here
.
Location: New York, NY, United States
About Us
Fanatics is a leading global sports platform redefining how fans connect with the teams, players and moments they love. Our businesses — Fanatics Commerce, Fanatics Collectibles, Fanatics Betting & Gaming, Fanatics Events, Fanatics Advertising, Fanatics Markets and Fanatics Studios — maximize the presence and reach for hundreds of partners globally and create a one-stop experience that allows fans to buy, bet, collect, and earn, while engaging with sports in deeper, more immersive ways. This includes licensed fan gear and lifestyle products, sportsbook and iGaming, physical and digital trading cards, live events, premium sports entertainment content, credit card offerings and more. Together, they form a powerful, integrated ecosystem — connected by the Fanatics ONE loyalty program and FanCash, the currency of sport — delivering personalized experiences to over 100 million fans worldwide. Fanatics holds partnerships with over 900 sports properties, from professional leagues and players’ associations to teams, colleges and retail partners; over 7,000 athletes and celebrities; and over 2,000 retail locations, including all Lids stores. Backed by a team of more than 22,000 employees, Fanatics is committed to relentlessly enhancing the fan experience.
Overview
As a Backend Engineer at Fanatics Core, you'll design, develop, test, and maintain scalable, high-quality systems to deliver exceptional customer experiences. We own the Fanatics App, the brand-forward application of Fanatics that encompasses elements of all of our different brands and businesses.
We own the Fanatics App, the mobile app at Fanatics that encompasses elements from all of our different brands and businesses. The Fanatics App brings together Free to Play games, live events, ecommerce, and new product experiences to deliver a best-in-class Sports platform. Fundamentally, we are one team in everything we do, from the user experience to coding and architecture. We aim to deliver on our Customer Promise by delighting our millions of monthly active users.
Responsibilities
Develop, test, document, and deploy high quality software into production
Build features and tools that you and your team use
Participate in the on-call rotation when needed to troubleshoot software issues
Escalate when tasks or projects hit roadblocks
Participate in code reviews to maintain code quality and share knowledge
Contribute to team planning and design discussions, building more expertise around design approaches
Impact software quality and customer experience of product features
Improve testability, operational excellence metrics, and team documentation
Help your team define and adhere to the principles, guidelines, and best practices of our engineering strategy
Develop a fundamental understanding of our industry, product, feature set and roadmap
Work closely with our product team and other internal stakeholders to make technology decisions that grow and improve our products
Help to onboard and mentor junior engineers and interns
Remain current on the latest technologies and trends in software development
Must be open to occasional travel to Fanatics offices and other locations for conferences, events, meetings, and team-building activities
Required Qualifications
5+ years of experience
building highly scalable, performant and evolvable backend distributed systems; proficiency in Spring with Kotlin and/or Java is a plus.
Demonstrated ability
to drive best practices in backend development and mentor others in effective coding and architectural strategies, such as clean code, hexagonal/layered architectures, domain driven design and other design and architectural patterns
Knowledge of observability practices
, including logging, monitoring, and tracing in distributed systems.
Expertise in Agile software delivery
, with a track record of modeling and driving process improvements across teams, and ability to collaborate cross-functionally across diverse teams within large enterprise environments, driving alignment and shared success.
Excellent communication skills
, capable of conveying complex technical concepts clearly and effectively to diverse audiences, including engineers, executives, and non-technical stakeholders.
Team-first mentality
, with a willingness to do what it takes to get the job done and a desire to strive for better.
Thrives in a high-growth
environment where priorities evolve regularly and decisions are made quickly.
Preferred Qualifications
Strong Experience
in the sports industry, gaming and content delivery
Highly effective
with Kotlin, Java and/or Go
Expertise in messaging technologies
such as Kafka or Amazon SQS, with a solid understanding of event-driven architectures.
Comfortable working with
Cloud Native and Infrastructure as Code, like Kubernetes, Helm and Terraform
Ability to work in diverse
codebases, both legacy and greenfield, in different languages and environments
If you possess some of these qualifications but not all of them, we still encourage you to apply!
#LI-AC2
Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit
https://benefitsatfanatics.com/
Salary Range
$121,000
—
$200,000 USD
By submitting your application, you agree to our terms of service and acknowledge you have read our
Candidate Privacy Policy.
Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it
here
.
Location: New York, NY, United States
About Us
Fanatics is a leading global sports platform redefining how fans connect with the teams, players and moments they love. Our businesses — Fanatics Commerce, Fanatics Collectibles, Fanatics Betting & Gaming, Fanatics Events, Fanatics Advertising, Fanatics Markets and Fanatics Studios — maximize the presence and reach for hundreds of partners globally and create a one-stop experience that allows fans to buy, bet, collect, and earn, while engaging with sports in deeper, more immersive ways. This includes licensed fan gear and lifestyle products, sportsbook and iGaming, physical and digital trading cards, live events, premium sports entertainment content, credit card offerings and more. Together, they form a powerful, integrated ecosystem — connected by the Fanatics ONE loyalty program and FanCash, the currency of sport — delivering personalized experiences to over 100 million fans worldwide. Fanatics holds partnerships with over 900 sports properties, from professional leagues and players’ associations to teams, colleges and retail partners; over 7,000 athletes and celebrities; and over 2,000 retail locations, including all Lids stores. Backed by a team of more than 22,000 employees, Fanatics is committed to relentlessly enhancing the fan experience.
Overview:
As an Engineering Manager at Fanatics, you will be a technical leader with the ability to grow and scale engineering teams that can deliver business results and ship high-quality software for customer-facing products and internal platforms.
We own the Fanatics App, the mobile app at Fanatics that encompasses elements from all of our different brands and businesses. The Fanatics App brings together Free to Play games, live events, ecommerce, and new product experiences to deliver a best-in-class Sports platform. Fundamentally, we are one team in everything we do, from the user experience to coding and architecture. We aim to deliver on our Customer Promise by delighting our millions of monthly active users.
Responsibilities:
Provide leadership and technical expertise within your engineering vertical
Build and lead one or more teams that will deliver software while adhering (and contributing) to engineering best practices
Clarify technical requirements, negotiate priorities, and manage projects to deliver on time by leading daily scrum activities
Clears or escalates blockers to accelerate progress of delivery
Work closely with your product and design partners to create an ambitious, yet achievable roadmap that can be communicated to executives and stakeholders
Drive reliable and predictable team execution by setting clear objectives, using data and KPIs to drive transparency, and champion continuous improvement across engineering practices and systems
Provide clear updates (KPIs, status, metrics) to an executive audience and key stakeholders
Determine where to simplify, optimize, or extend solutions for the best outcomes
Help to recruit, assess and onboard a diverse group of talented engineers
Must be open to occasional travel to Fanatics offices and other locations for conferences, events, meetings, and team-building activities
Required Qualifications
:
1+ years of experience managing an engineering team
4+ years of experience building highly scalable and fault tolerant systems
You have knowledge of a broad range of design approaches and can deconstruct an architecture to be developed by different teams
Able to scope a project and with targeted dates to ensure they meet business needs
Knows how to discern which features are essential, can be triaged, or omitted and works to negotiate with Product Management
Able to effectively communicate complex technical subjects to a variety of audiences (engineers, technical leaders, marketing and operations teams, non-technical functional leaders)
Familiar with Agile software product delivery and SCRUM methodology
Excellent analytical and problem solving skills
Solid report writing skills with the ability to gather, evaluate and analyze relevant information while structuring material in a logical and coherent manner.
Thrives in an entrepreneurial, hyper-growth environment where priorities evolve regularly and decisions are made quickly
Team-first mentality, with a willingness to do what it takes to get the job done and a desire to strive for better
Able to effectively work cross-functionally within an enterprise environment
Preferred Qualifications
:
Experience working in a start-up environment
Strong mobile software engineering background
Experience working with Kotlin Multiplatform and/or Compose Multiplatform
If you possess some of these qualifications but not all of them, we still encourage you to apply!
#LI-AC2
Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit
https://benefitsatfanatics.com/
Salary Range
$144,000
—
$235,000 USD
By submitting your application, you agree to our terms of service and acknowledge you have read our
Candidate Privacy Policy.
Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it
here
.
Location: Renton, Washington, United States
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
At Wizards of the Coast, we connect people around the world through play and imagination. From our genre-defining games like Magic: The Gathering® and Dungeons & Dragons® to our growing multiverse, we continue to innovate and build new ways to foster friendship and connection. That’s where you come in!
We’re looking for a Creative Lead to join our Digital Ventures team, reporting to the Head of Franchise Development. You’ll guide the creative direction of a slate of video games based on Wizards IP, built with external developers across mobile and PC/console. The role covers a range of creative and management skills: strategy development, project leadership through external partners, incubation and prototyping.
Because this work spans several projects at once, it depends on relationships: earning the trust of partner studios and Wizards teams and leading with integrity on both sides. You’ll bring a clear point of view on the IP and the quality bar and share it in a way partners can build on.
This is a hybrid role requiring three days a week in our Renton, WA office, with occasional travel.
What You’ll Do:
Set and maintain the creative vision for each game, grounded in what players love about our brands, from early concept through launch.
Lead and manage projects through multidisciplinary partner teams across game design, narrative, UX, art and audio, with clear feedback, reviews, and approvals.
Advocate for quality by setting creative intent and world-class standards for each project.
Incubate and prototype new play experiences with our IP, and champion them inside Wizards, from early concepts and pitches through development.
Translate franchise direction into materials partners can build from, such as aspirational targets, kickoff guides, guardrails and franchise bibles.
Help develop strategy for Wizards IP in games, including which opportunities to pursue, which partners to build them with, and the frameworks Wizards uses to evaluate and support them.
What You’ll Bring:
5+ years of director-level creative leadership (creative, design, UX, or a similar role) working with internal and external partners to ship titles on mobile or PC/console.
A developer’s understanding of how games are made, from design methodology to craft, and the hands-on design, narrative or art skills to contribute directly when a project needs it.
A track record of managing projects through external developers and building strong relationships with them, adapting your direction across studios, cultures, time zones, and matrixed organizations.
Sharp judgment on authenticity and quality, and the ability to explain them clearly to partners and leaders.
A working knowledge of game industry trends, market analysis, and emerging technology (including AI).
Experience turning existing IP into new game concepts and familiarity with Magic: The Gathering, Dungeons & Dragons, or both.
Comfort moving between blue-sky concepting, incubation and prototyping, strategy and execution.
A self-directed multi-tasker with strong organizational skills and a healthy relationship with feedback.
Nice to have:
Experience on the licensor or publisher side of a game partnership.
Experience with live-service games.
A love of our fandoms and the communities around them.
Interest in using and learning AI tools like Claude.
The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package.
Pay Range
$150,500
—
$235,200 USD
Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:
Health & Wellness
Time Off to Recharge
Financial Well-being
Life & Family Support
Volunteer and Community Initiatives
Learning & Development
Exclusive Perks
Please review our
Applicant Privacy Notice
to learn how we collect, use, and protect your personal information in connection with the application process.
Location: US - United States
Scopely is looking for a
Sr. Producer
to join the development team on an unannounced project based in the U.S. remotely or from our Culver City hub.
At Scopely, we care deeply about what we do and want to inspire play, every day - whether in our work environments alongside our talented colleagues, or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing and innovating the games industry, connecting millions of people around the world daily.
We are in the early stages of development on an ambitious, unannounced, cross-platform Strategy/MMO title, creating a team of talented and passionate game makers to join us on this exciting journey!
What You’ll Do:
Own and coordinate the day-to-day development of large game systems and features, ensuring their execution aligns with product goals
Build and maintain development roadmaps and schedules
Work with the Production team on scheduling and resource management across multiple teams
Track deliverables to ensure high quality work is delivered on time
Evaluate process and have an eye towards constant improvement
Handle shifting needs and requirements
Own the development of systems and features from idea to launch and beyond, with a strong focus on live operations to ensure ongoing success post-launch
Build trust with your teams and ensure all voices are heard
What We’re Looking For:
5+ years of production experience in game development teams
Strong game production fundamentals and best practices
Passion for playing and making games and deep knowledge of the game industry
Highly developed soft skills that foster a positive mindset, promote collaborative problem-solving, and inspire inclusive teamwork
Previous experience in managing cross functional game development teams from early development to launch is preferred
Strong analytical and problem-solving skills
Ability to manage ambiguity and adapt to shifting priorities with confidence and clarity
Strong leadership and interpersonal skills
A keen eye for detail and high standards of work
Experience working in a fast paced, high energy environment with a high amount of dependencies between teams
Experience tracking a complex project and providing insight and influence into how to deliver more effectively and mitigate risks
Knowledge and experience of JIRA and Kanban are preferred.
Experience in LiveOps is a plus
For candidates in CA, CO, NJ, NY, and WA, the annual salary range is provided below. In addition to base pay, employees may be eligible for equity, bonuses, and a comprehensive benefits package, including healthcare benefits, retirement benefits, pet insurance, paid holidays, paid Scopely free days, and unlimited paid time off. Base pay offered may vary depending on job-related knowledge, skills, and experience.
CA, CO, NJ, NY, and WA Annual Salary Range
$123,600
—
$187,000 USD
About Scopely
Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek™ Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble® franchise, “Yahtzee® With Buddies,” and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play.
Founded in 2011, Scopely is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely’s position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like “MONOPOLY GO!” from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Scopely Explore games businesses — Scopely consistently delivers experiences players love today and return to for years to come.
Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine and one of Fast Company's "World's Most Innovative Companies" and “Best Workplaces for Innovators,” Scopely believes that video games can be a force for good — creating meaningful connections, vibrant communities, and making life better through play.
Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information, visit:
https://www.scopely.com/
.
Notice to Candidates: Scopely will never request payment or financial information during the application or hiring process. Please apply only through our official
website
and verify that all Talent Partner communications come from an email address ending in @
scopely.com
.
Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact recruiting@scopely.com. Our job applicant privacy policies are available here:
California Privacy Notice
and
EEA/UK Privacy Notice
.
Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.
Location: Austin
Workplace: Hybrid
About the Role
We're hiring an SDR (Sales Development Representative) to join our team at Cyberhaven, based in Austin, TX or Mountain View, CA. In this role, you'll play a key part in driving top-of-funnel pipeline for a cutting-edge, highly technical product that's redefining data loss prevention and insider risk. You’ll work closely with our Sales and Marketing teams to identify, engage, and qualify prospects at some of the world’s most innovative companies.
What you'll do
- Identify and research target accounts and key stakeholders within innovative organizations
- Engage prospective customers through thoughtful, strategic outreach via email, phone, and social channels
- Qualify inbound and outbound leads for the sales pipeline by understanding prospect needs and uncovering pain points
- Collaborate with Sales and Marketing teams to refine messaging and develop effective campaigns
- Maintain accurate records and engagement activities in CRM and sales engagement tools
- Consistently build and nurture a strong early-stage pipeline
Who you are
- Have 6+ months of SDR experience at a SaaS company with a highly technical product, cybersecurity experience is a plus
- Comfortable learning and speaking to technical concepts, and translating them into clear business value for prospects
- Skilled communicator - both written and verbal with the ability to engage technical and non-technical stakeholders alike
- Proven experience in B2B sales or business development, with a focus on qualifying complex buying cycles and building early pipeline
- Proficient with CRM and sales engagement tools like Salesforce, Outreach, Salesloft, or Sales Navigator (or comparable platforms)
- You approach outreach with thoughtfulness and strategy, using personalization to break through the noise and connect with the right buyers
- Strong problem-solving skills and the ability to identify customer pain points through research and discovery
- A collaborative team player who works well with marketing, sales, and technical teams to deliver a seamless buyer experience
- Location in Austin, TX or Mountain View, CA - Hybrid 3 days in office
Joining Cyberhaven means joining the team building Data Security for the Agentic Enterprise. Traditional tools fall short. Cyberhaven traces the full lifecycle of your data, adapting protection to changing context, so protection moves with the way people actually work, not against it. AI Changed Work. We Protect It.
Backed by $250M from leading investors like Khosla and Redpoint, our team includes leaders who built industry-defining technologies at CrowdStrike, Palo Alto Networks, Meta, Google, and more. This role lets you shape the future of data security, working alongside people driven to protect workflows, not just data, for customers who cannot afford to slow down to stay safe.
AI Tools Disclosure: As part of Cyberhaven's hiring process, we use recruiting tools that include AI-powered features to help with tasks like scheduling, note-taking, workflow automation, and other recruiting activities ("AI Tools"). The AI Tools may process information you provide during the application and interview process. When AI-assisted interview note taking is used, candidates are notified in advance and have the option to opt out of the AI-assisted interview note taking.
Cyberhaven is committed to creating a diverse environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Location: United Kingdom; London
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
About the Role
As the Account Management Lead you'll lead a team of experienced account managers across the UK&I region. You'll balance people leadership, strategic direction, and hands-on customer impact - driving excellence in post-sales outcomes and ensuring your team consistently delivers measurable value to customers and the business.
You will:
- Lead, coach, and develop a high-performing AM team, owning team and regional NRR performance, customer retention, and expansion goals.
- Act as a player-coach: directly manage priority accounts, join key customer conversations, and model best-in-class success practices.
- Lead by example in complex post-sales and renewal cycles, unblocking issues, driving adoption, and identifying expansion opportunities.
- Set strategic direction for the team, aligning customer success initiatives with company goals and market trends.
- Monitor and optimize delivery quality across all accounts, ensuring consistency, excellence, and predictability in customer outcomes, implementing scalable processes that improve accuracy, visibility, and operational efficiency.
- Design and implement repeatable playbooks for renewals, upsells, and adoption; automate workflows and tools to scale team impact.
- Own the ongoing development and optimization of best practices for Commercial and Scale playbooks, ensuring consistent execution, measurable impact, and continuous refinement as the business evolves.
- Build and maintain executive-level relationships across priority accounts, serving as a strategic advisor and customer advocate in internal and external forums.
- Represent the voice of the customer in leadership discussions, influencing roadmap, operations, and revenue strategies.
- Partner with Europe GTM & cross functional leadership to align organizational objectives, drive cross-functional initiatives, and ensure cohesive execution across customer success, sales, and operations teams.
Requirements
• 10+ years of experience in Account Management or post-sales roles within SaaS, ideally some of this within UK&I accounts.
• Demonstrated technical acumen with the ability to upskill and enable the team — fostering confidence in navigating product capabilities, integrations, and data insights to strengthen customer outcomes.
• 5+ years of direct people leadership experience — managing AMs, driving team quota, and developing talent through coaching and enablement. Passion for developing people and building a high-performance, feedback-driven culture grounded in accountability, learning, and customer impact.
• Strong player-coach mindset: comfortable managing key accounts directly while leading others to excel in their own portfolios.
• Demonstrated success in exceeding renewal, expansion, and NRR goals through effective customer engagement and strategic account management.
• Expertise in CS methodologies and best practices (e.g. success planning, adoption frameworks, ROI storytelling, executive alignment).
• Strong analytical and operational skills: adept at using data to identify performance trends, optimise workflows, and forecast outcomes.
• Strong builder mindset - you thrive in building from scratch, redefining processes and playbooks, and operating with an AI-first mindset
• Bonus: Hands-on with tools (Salesforce, Gong, Sigma, Pylon) and capable of improving data quality, visibility, and usage insights across the team.
This role is remote-first, so it can be executed from anywhere within UK&I. If you prefer, you can work from our offices in London and Dublin.
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: MX - Mexico City, Mexico
Scopely is looking for a
Compensation Partner, Scopely Explore
to join our Total Rewards team in Mexico City, Mexico, on a hybrid basis, with three days per week in the office.
At Scopely, we care deeply about what we do and want to inspire play, every day - whether in our work environments alongside our talented colleagues, or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing and innovating the mobile games industry, connecting millions of people around the world daily.
We make sure our teams have everything they need to create amazing games. The People team manages everything from benefits & employee engagement to professional development opportunities and more!
What You Will Do
Serve as the dedicated compensation partner for Scopely Explore, understanding team needs and translating compensation programs into clear guidance and timely support.
Review job requisitions and new-hire offers, assess compensation inputs, identify exceptions or risks and provide data-informed recommendations.
Support annual and mid-year compensation cycles and administer bonuses and performance-based incentives, from planning through reconciliation.
Validate equity-vesting data, resolve discrepancies and partner with Payroll to reconcile compensation-related payroll inputs accurately and on time.
Build compensation models and scenarios to support integration decisions and transitions between compensation plans.
Maintain compensation data accuracy and governance in Workday through controls, audits and process documentation.
Partner with Payroll, Finance, Legal, People Business Partners, HR Technology and Recruiting to resolve issues, coordinate dependencies and deliver compensation work.
Document and standardize compensation processes, identify automation opportunities and use AI-assisted workflows to improve speed and quality while maintaining human oversight, data safeguards and output validation.
What We're Looking For
Demonstrated compensation knowledge and quantitative analysis skills, supported by 3+ years of experience in compensation, total rewards analytics, finance, investment banking or another closely related field.
Experience turning complex data into clear recommendations and supporting job-requisition and offer reviews, compensation cycles, incentives, equity-related processes or comparable compensation operations.
Proficiency in Excel and experience with human resources information systems or compensation tools.
A track record of maintaining accurate data, applying controls and documenting processes, with attention to detail when identifying and resolving discrepancies.
Ability to explain compensation topics clearly to different audiences in writing and conversation, collaborate across functions and manage competing priorities while maintaining accuracy and meeting deadlines.
Demonstrated experience, operating or improving agentic AI workflows in a business setting. You must be able to design safe workflows, define the agent's steps, place human approvals at appropriate points, safeguard sensitive data, validate outputs, handle failures, document the workflow and measure accuracy and business impact.
A bachelor's degree in Human Resources, Business, Finance or a related field, or equivalent practical experience.
Strong English language skills are required for this role, as we have a highly diverse, global business.
Bonus Points
Experience in the gaming, technology or entertainment industry.
Workday experience. Workday Advanced Compensation experience is an additional advantage.
Certified Compensation Professional (CCP) or a comparable compensation certification.
Experience supporting compensation integration or plan-transition work.
Experience with Python, R or other tools used for data analysis and workflow automation.
At Scopely, we create games for everyone - and want to ensure that the people behind our games reflect that! We are committed to creating a diverse, supportive work environment where everyone is treated with respect. We are committed to providing equal employment opportunities and welcome individuals from all backgrounds to join us & embrace the adventure!
This role will have access to sensitive and/or confidential employee or customer personally identifiable information (PII) and/or Company financial information, and therefore will be subject to background checks upon receiving a conditional offer of employment.
About Scopely
Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek™ Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble® franchise, “Yahtzee® With Buddies,” and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play.
Founded in 2011, Scopely is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely’s position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like “MONOPOLY GO!” from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Scopely Explore games businesses — Scopely consistently delivers experiences players love today and return to for years to come.
Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine and one of Fast Company's "World's Most Innovative Companies" and “Best Workplaces for Innovators,” Scopely believes that video games can be a force for good — creating meaningful connections, vibrant communities, and making life better through play.
Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information, visit:
https://www.scopely.com/
.
Notice to Candidates: Scopely will never request payment or financial information during the application or hiring process. Please apply only through our official
website
and verify that all Talent Partner communications come from an email address ending in @
scopely.com
.
Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact recruiting@scopely.com. Our job applicant privacy policies are available here:
California Privacy Notice
and
EEA/UK Privacy Notice
.
Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.
Location: Tokyo; Kuala Lumpur
Workplace: remote
ABOUT YOU
As a Solutions Engineer, you are the technical point of contact for our strategic enterprise partners. You'll be the person a partner trusts to answer a hard API question on a live call, the person who diagnoses why a payment token request is returning an empty-cart error, and the person who makes sure a major launch is technically ready before the traffic hits.
This is a hands-on, partner-facing engineering role. You'll spend your time troubleshooting real integration problems, reproducing and routing defects, and protecting our development teams from being pulled off their roadmaps for questions you can answer or resolve yourself. You'll work closely with Customer Success, Tech Leads, Directors of Engineering, Product Owners, and QA — and you'll be the connective tissue that keeps all of them in sync on behalf of the partner.
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators.
Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
What You'll Do
Customer-facing technical support
Serve as the technical liaison for strategic enterprise partners during the post-sales relationship.
Join partner calls to answer technical questions in real time and resolve concerns on the spot.
Respond to technical inquiries quickly (target: within 30 minutes during coverage hours) so partners are never left waiting.
Shield engineering teams from non-technical and routine technical interruptions, escalating to Tech Leads and Directors of Engineering only when a question genuinely requires deep platform expertise.
Ticket and bug management
Create, own, and drive Xsolla Service Desk tickets to resolution — acting as both reporter and assignee on the issues you handle.
Triage incoming issues: handle technical questions directly, route non-technical ones to Customer Success, and assign complex defects to the right engineering owner.
Troubleshoot and fix minor bugs yourself when feasible, following proper code review and deployment processes.
For complex bugs and new feature requests, capture clean requirements and escalate to the Tech Lead with the context engineering needs to act.
For live production-impacting issues, drive to root cause and confirmed fix — convening the on-call team in a live session when necessary.
Launch readiness
Create and manage Partner Launch Event tickets for partner sales and launches.
Validate technical launch requirements with the partner and assign preparation subtasks to the relevant engineering teams.
Support Product Owners and Directors of Engineering in building a plan to staff and monitor live launch events.
Continuously improve the Partner Launch Event process alongside Customer Success and engineering stakeholders.
Process and platform stewardship
Follow engineering and deployment processes carefully to avoid introducing regressions.
Maintain the access you need to do the job: code repositories, logs, internal troubleshooting and testing tools, and dev environments.
Communicate regularly with Tech Leads and Directors of Engineering on request resolution and bug-fix timelines.
Bring structure to how defects and feature requests are reported, reducing back-and-forth and giving partners and engineers a clearer shared picture.
What Your Day Actually Looks Like
To make the scope concrete, here are the kinds of problems you'd be handling:
A partner reports an "empty cart" error when calling the create-payment-token endpoint — you read the API docs, check their catalog and SKU configuration, identify the validation failure, and walk them through the fix.
A partner's engineer raises a sharp question about whether 64-bit integer IDs in JSON webhooks could lose precision at scale — you give a technically credible answer and propose a forward-looking path.
A webhook stops firing on a partner's store — you audit the webhook settings, confirm what's configurable via Admin API versus what needs an internal change, and coordinate the escalation.
A major partner is launching a seasonal event — you create the launch event ticket, validate readiness, line up the engineering subtasks, and stay close during the event.
You spot a recurring pattern of partner requests that creates operational risk, and you write it up clearly for leadership so the organization can get ahead of it.
What We're Looking For
Required
Strong working knowledge of REST APIs, JSON, and webhooks — you can read documentation, construct and interpret requests/responses, and reason about payload structure and edge cases.
Hands-on debugging and troubleshooting ability: reproducing issues, reading logs, and isolating root cause versus symptom.
The judgment to know when to fix something yourself and when to escalate — and the discipline to route issues to the right owner with clean context.
Excellent partner-facing communication: you can explain technical concepts clearly to both technical and non-technical audiences, and you stay calm and credible during production incidents.
Comfort working in a ticketing/issue-tracking workflow (e.g., Jira) and following defined engineering and deployment processes.
Ownership mentality — you drive problems to resolution rather than logging them and handing off.
Experience in video game commerce, payments, e-commerce, or fintech platforms.
Preferred / Nice to Have
Familiarity with storefront, catalog/SKU, and monetization systems, or prior experience integrating with a platform like Xsolla.
A coding background sufficient to make small fixes and understand engineering trade-offs.
Experience supporting enterprise or strategic accounts in a post-sales technical capacity (Solutions Engineering, Technical Account Management, Integration Engineering, or Developer Support).
Experience operating in an on-call or incident-response rotation.
What Success Looks Like
Partners view you as their trusted technical point of contact and resolve issues with you rather than escalating around you.
Technical questions are answered fast, and engineering teams stay focused because routine and intermediate issues stop with you.
Defects and feature requests reach engineering well-scoped, reducing back-and-forth and rework.
Launches are technically validated ahead of time and supported through go-live.
Production incidents reach confirmed root cause and fix, with clear ownership.
The duties and responsibilities of this position may evolve over time to support the organization's goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially.Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws including the Act on the Protection of Personal Information (APPI), Xsolla is committed to protecting your personal information and respecting your privacy. For any inquiries related to data privacy, please contact: careers@xsolla.com
For more vacancies: Careers | Xsolla
УдалённоseniorCyprus; Ukraine
LATAM
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middleAmsterdam, Netherlands; Reddit offer a generous relocation package
ГибридseniorSingapore
УдалённоRemote, Ukraine
seniorSan Francisco
seniorNew York, NY, United States
New York, NY, United States
seniorNew York, NY, United States
New York, NY, United States
leadRenton, Washington, United States; A track record of managing projects through external developers and building strong relationships with them, adapting your direction across studios, cultures, time zones, and matrixed organizations
seniorUS - United States; For candidates in CA, CO, NJ, NY, and WA, the annual salary range is provided below