Location: Los Angeles, USA
Riot is building the capabilities to carry AI and machine learning from promise, through prototype, into reliable production systems. AI Foundations helps make that possible by building shared platforms and enabling teams across Riot to deliver meaningful AI-powered outcomes.
We are looking for an engineering leader to oversee the AI Foundations engineering organization. You will be accountable for the technical impact of the group including organizational health, operational excellence, software and machine learning craft quality, and engineering output. All Engineering Managers in AI Foundations will report into this role.
You will partner with product and executive leaders to connect Riot’s goals to a clear charter, long-term roadmap, and investment choices. The role calls for an organization-level leader who stays technically engaged: close enough to understand the engineering realities, guide important decisions, and address risks, while creating the clarity and space for managers and teams to lead execution.
Responsibilities:
Set technical strategy and direction.
Work with product and engineering partners to shape AI Foundations’ charter, priorities, and long-term roadmap. Translate organizational goals into clear outcomes, make deliberate investment and trade-off decisions, and explain what the organization will and will not take on.
Lead and develop the engineering management organization.
Set clear expectations, coach managers to take ownership and deliver results, uphold a consistent engineering-management and performance bar, and identify and develop future leaders.
Own the organization’s results.
Be accountable for the total output and outcomes of multiple teams. Ensure teams understand their goals and value, evaluate commitments against the roadmap, make delivery and risks visible, and act quickly to unblock or accelerate work when needed.
Build the organization and its capabilities.
Plan for future staffing and skills, identify gaps against the roadmap, and develop role or team proposals grounded in opportunity and cost. Partner with Talent on hiring and onboarding, make hiring decisions at the appropriate level, and drive strategic planning, forecasting, and compensation planning for the organization.
Guide technical quality and operational ownership.
Stay engaged in the technical outcomes across AI/ML, software, data, and agentic systems. Build alignment on architecture and technical strategy; ensure teams deliver reliable, secure, maintainable production systems with appropriate evaluation, observability, incident response, and ownership. Make sound trade-offs across quality, reliability, latency, cost, and technical sustainability.
Improve how the organization works.
Build operating mechanisms that improve efficiency, team health, and delivery transparency. Address recurring friction, misalignment, and unresolved risks directly. Ensure the organization learns from operational issues and changes course as needed.
Create leverage across Riot.
Build trusted partnerships across game teams and central functions. Share reusable engineering patterns, platform capabilities, evaluation approaches, and lessons learned so AI Foundations’ work strengthens Riot’s ability to build and operate AI systems beyond any one team.
Communicate with clarity.
Make decisions, trade-offs, and uncertainty legible to managers, engineers, product partners, game leaders, and executives. Surface risks early, give timely and actionable feedback, and resolve difficult conversations with candor and sound judgment.
Required Qualifications:
12+ years of industry experience in software engineering, machine learning engineering, AI, or a closely related discipline, including 8+ years of management experience.
Proven ability to coach managers, set clear expectations, manage performance, develop future leaders, and maintain a high and consistent engineering bar with accountability for organization-wide outcomes.
A strong record of building, shipping, and operating production software, AI/ML systems, or platforms that deliver measurable value to players, customers, or internal teams.
Strong technical credibility and judgment across software systems and AI/ML—sufficient to assess architecture, quality, operational health, reliability, scale, security, cost, and user impact, and to guide technical direction across teams.
Demonstrated ability to turn ambiguous product or business needs into an organization strategy, long-term roadmap, measurable outcomes, and clear priorities; make trade-offs based on mission, capacity, and impact; and maintain alignment as plans change.
Experience shaping organizational capacity and capabilities, including identifying skills gaps, planning staffing, and making sound hiring and investment decisions.
Demonstrated ability to build trust and influence across organizational boundaries, including with product, game, platform, data, research, and executive partners.
Excellent written and verbal communication, with a bias toward clarity, explicit ownership, timely feedback, and candid discussion of uncertainty.
Sound judgment around responsible AI and production risk, including privacy, security, safety, and the operational consequences of deploying AI-enabled systems.
Experience in live-service games, interactive entertainment, consumer products, or other high-scale, real-time environments.
Experience with one or more areas such as generative AI, LLM applications, agentic systems, personalization, recommendations, ranking, player modeling, game AI, reinforcement learning, computer vision, or multimodal systems.
Bachelor’s degree in Computer Science, Engineering, Machine Learning, or a related field; or equivalent practical experience.
Desired Qualifications:
Experience partnering across data engineering and platform teams on model development and operations, including data and feature pipelines, inference services, orchestration, model registries, evaluation, or ML observability.
Experience building AI/ML products, shared platforms, developer tools, or technical capabilities used by multiple product groups.
Graduate degree in Computer Science, Engineering, Machine Learning, or a related field.
For this role, you'll find success through craft expertise and a collaborative spirit that prioritizes the
delight of players. We will look at your past studies and experience, but for this role, we also look for
dedicated people with a personal relationship with games. If you embody player empathy and care about
p
layers' experiences, this is the role for you!
Our Perks:
Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our
benefits pages
for more information.
At Riot Games, we
put players first
. That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application.
It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.
Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:
Safeguarding confidential and sensitive Company data
Communication with others, including Rioters and third parties such as vendors, and/or players, including minors
Accessing Company assets, secure digital systems, and networks
Ensuring a safe interactive environment for players and other Rioters
These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.
Location: Auckland
Workplace: OnSite
ABOUT HALTER
At Halter, we’re on a mission to enable farmers and graziers to run the most productive and sustainable operations. Our customers are using Halter to break free from the time-intensive constraints of conventional practices. Imagine watching 500 cattle stand up and walk calmly towards their next break? No quad bikes, no dogs, no fences. Just a group of cattle walking at their own pace. People say it looks like magic. Our customers are revolutionizing grazing with Halter. It's changing lives and transforming an industry. People join Halter to do meaningful work. By joining us you’ll be solving challenging problems within a talented team and a culture built for high performance. Our team out-think, out-work and out-care. We’re committed to delivering real change in the world - this isn’t easy, and in truth, we love that it’s hard.
We’re backed to deliver on a mission that matters by Tier 1 investors including Founders Fund https://foundersfund.com, Bessemer Venture Partners https://www.bvp.com/, BOND, https://www.bondcap.com/ DCVC https://www.dcvc.com/, Blackbird https://www.blackbird.vc/, Promus Ventures https://www.promusventures.com/, Rocket Lab’s Peter Beck and Icehouse ventures https://www.icehouseventures.co.nz/?utm_term=icehouse%20ventures&utm_campaign=Brand+Keywords&utm_source=adwords&utm_medium=ppc&hsa_acc=4064636360&hsa_cam=16902737884&hsa_grp=134004309485&hsa_ad=592971340272&hsa_src=g&hsa_tgt=kwd-1082530126230&hsa_kw=icehouse%20ventures&hsa_mt=b&hsa_net=adwords&hsa_ver=3&gclid=Cj0KCQjw2v-gBhC1ARIsAOQdKY0J0DepRVFDmjQlAkJPbZuQnLSA5UVzUzOXYiPxkjX-SeVa513_BhkaAr-MEALw_wcB.
To find out more, visit our LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/.
ABOUT THE ROLE:
When a farmer needs help, your team answers.
That means 24 hours a day, seven days a week, in every market where Halter operates. Calving doesn’t wait for business hours, and neither do we.
As Global Customer Experience Director, you’ll lead Halter’s global Customer Experience organisation. You’ll oversee our Support Centre of Excellence in New Zealand, global escalations, Product Support and customer experience teams across every region.
This is a role for someone who can build the machine and stay close enough to the field to know whether it’s working.
You’ll own the global Customer Experience strategy, support operating model, organisation design, budget, headcount and tooling. You’ll lead the regional Heads of Customer Experience and be directly accountable to the executive team for the outcomes of the function.
One day, you’ll be working with your leadership team to design the support model for a new market. The next, you’ll be reviewing global escalation trends with Product and Engineering to make sure a recurring issue is fixed at the root. By the end of the week, you might be listening to a frontline support call, working with a regional leader on queue health, or helping the executive team understand what farmers are experiencing on the ground.
This role owns real customer and business outcomes. You’ll be accountable for response times, resolution times, customer satisfaction, escalation rates, cost to serve, support quality, leadership capability and the culture of a global team of more than 100 people.
You’ll work closely with Launch, Fleet Operations, Product, Engineering and Go-to-market Operations to make sure Halter runs as one company and farmers get the experience they deserve.
The impact is significant. Customer Experience is a major business pillar and a core part of Halter’s competitive advantage. This is one of the most important leadership roles in the business.
WHO WE'RE LOOKING FOR:
We’re looking for a rare kind of global support leader: someone who has built high-performing customer organisations before, knows what exceptional looks like, and has the scars, standards and instincts to prove it.
You’ll have led customer support teams at scale in a fast-growing company, including frontline teams, escalation teams and leaders who lead other leaders. You’ll know how to create a support model that is both operationally excellent and deeply connected to the customer.
You’ll be seriously commercially sharp. You’ll understand the relationship between customer experience, cost to serve, retention, product quality and growth. You’ll know what’s happening inside your queues, escalations, workforce plan, service levels and customer feedback — not because someone sends you a report, but because you’re close enough to the work to know where the real opportunities and risks are.
You’ll be data-driven, but never robotic. You’ll understand that the numbers show you where to look, and the people tell you what’s really going on.
You’ll also need to move between worlds with ease. You’ll be credible with the executive team, trusted by regional leaders and close enough to the frontline to understand what happens when a farmer needs help at 2am. You’ll be comfortable working across countries, cultures, languages and time zones, and you’ll know how to adapt a global standard so it works in the real world.
You’ll care deeply about people, but you won’t avoid hard conversations. You’ll give direct feedback, raise standards and help people achieve more than they thought they were capable of.
You’ll bring strong judgement under pressure. You’ll know when to follow the process, when to change it and when to pick up the phone.
Experience in agriculture, farming or another operationally complex industry would be a genuine advantage. It’s not essential. More important is curiosity about how farmers work, respect for the people whose livelihoods depend on Halter, and the ability to earn trust quickly.
Above all, we’re looking for someone with rare ownership, drive and presence. Someone who wants the responsibility of building something enormous. Someone who can lead leaders, shape a global function, raise the bar across markets and still bring energy, pace and belief to the team around them.
This is not a role for someone waiting for a perfect playbook. It’s for someone who can build one.
WHAT YOUR DAY COULD LOOK LIKE:
- Own and evolve Halter’s global Customer Experience strategy, operating model and standards.
- Lead the regional Heads of Customer Experience, building strong leaders who can run their markets with autonomy within one global standard.
- Design what runs centrally and what runs in-market, ensuring farmers get fast, consistent support without duplicated effort.
- Lead the New Zealand Support Centre of Excellence, global Tier 3 escalations and Product Support teams.
- Build the organisation, processes and tools required to support Halter’s growth into new markets.
- Set clear expectations for response times, resolution times, customer satisfaction, quality and cost to serve.
- Build strong regional and shift leads who can manage queue health, coaching, quality checks and handovers.
- Create a segmented service model so enterprise, new and at-risk farmers receive the right level of support.
- Reduce escalations by improving Tier 2 playbooks, training, diagnostics and knowledge.
- Reduce escalations to Engineering by improving how issues are investigated, documented and reproduced.
- Run global trend reviews that turn customer patterns into improvements in process, knowledge, tooling and product.
- Partner with Product, Engineering, Fleet Operations and Launch to fix recurring issues at the root.
- Work with Go-to-market Operations to drive adoption of AI agents, automation and better knowledge across every region.
- Set the global direction for how people and AI work together in support.
- Use data to understand service performance, workforce requirements, customer sentiment and cost to serve.
- Build a high-performing culture that balances urgency, quality, learning and sustainability.
- Hire, develop and retain exceptional leaders and talent across every region.
- Build support operations for new markets so farmers receive world-class service from day one.
- Bring regional insight into global decisions and make sure global decisions work on the ground.
- Advise the executive team on customer experience, support strategy, operational risk and investment.
- Lead cross-functional change and help Halter prepare for new markets, new technology and the next stage of growth.
- Other duties as required from time to time.
OUR BENEFITS:
- Importantly, we offer an inclusive and attractive remuneration package made up of salary, benefits and an employee stock ownership plan.
- Healthy body, healthy mind. We’re partnered with Southern Cross Health Insurance to support your well-being.
- Our personal growth is important. Halter offers an annual $1000 self-development budget to be used for anything that fuels personal growth.
- We offer 6 months of fully paid parental leave for primary caregivers, 4 weeks of fully paid secondary caregiver leave and many other parental benefits that support you and your family.
- Our time to recharge is valued, we’re offered wellness leave and unlimited paid annual leave.
OUR OFFICE FIRST APPROACH:
Humans are wired for connection. Being office first is a core pillar of our culture because in-person connections drive your growth, learning, impact, and relationships. Strong relationships make it easier to disagree, give feedback, and do meaningful work together.
We're office first, not office only. Working from the office is our default, but we flex when needed. We have a high-trust culture where everyone is trusted to do what's best for Halter.
Our office vibe is special, the high energy and spectacular people make work enjoyable. Your growth and impact are unlimited here, coming from solving problems, innovating, and constantly learning from each other.
JOIN OUR TEAM
Halter is committed to promoting a diverse and inclusive workplace — a place where we can each be ourselves and do the best work of our lives. Research shows that while men apply to jobs when they meet an average of 60% of the requirements, women and under-represented groups of candidates tend to only apply when they meet every requirement. If you think you have what it takes but don’t necessarily tick every requirement on this job description, please still get in touch and apply to Halter. We’d love to chat to see if you’ll be an epic fit!
If this opportunity sounds like you, please apply below by sending through your cover letter explaining why you’re excited about this role and working at Halter, along with your CV, and we’ll be in touch!
Please also feel free to check out the careers page https://www.halterhq.com/careers for more information on working at Halter and don't forget to follow us on LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/.
WHY OUR TEAM LOVES WORKING AT HALTER:
- Work that genuinely matters. Every now and again a company comes along that transforms an entire industry and leaves the world in a better place. Our team gets to be part of something truly meaningful, helping farmers improve their livelihoods, spend more time with their families, and build more sustainable operations.
- Spectacular people solving hard problems. Our culture is designed for talented people to do work that changes lives. The team is filled with diverse, kind, and driven people who push each other to do their best work. You'll be thrown into the deep end, tackling complex challenges and building something tangible that solves real problems.
- You'll grow here. Autonomy, mastery, and learning define how we work. You'll have the freedom to work on interesting problems, master new skills, and continuously develop yourself, both through your role and our personal growth fund.
- This isn't easy, and we love that it's hard. Working at Halter will be the most rewarding and the most challenging work of your life. We move fast, take bold bets, and work hard to reshape an entire industry. As one team member put it: "Joining Halter is a bit like strapping yourself to a rocket ship, but it's an epic journey to be a part of!"
Location: Europe
Workplace: Remote
OUR VISION & PRODUCTS
🚀 EverAI — Building the Future of AI Companionship
One of the Top 15 Largest & Fastest-Growing AI Companies in the World
50 Million Users in 2 years — Help Us Reach 100M first, 500M next
At EverAI, we’re shaping what it means to connect with AI. With 50 million users and counting, we're not just building products — we're creating entirely new categories.
Our flagship product is the world’s largest AI companionship platform, redefining relationships for millions. It is governed by our proprietary moderation system, EverGuard — an internal AI designed to ensure everything we build is safe, ethical, and human-first.
And we’re only just getting started!
OUR TEAM
We are an enthusiastic, passionate and hardworking team of ≈ 100 people. Our founding team has strong entrepreneurial experience building and scaling web products from 0 to IPO.
Alexis Soulopoulos [CEO]
• 10+ years in Tech Executive Leadership
• Co-Founder Mad Paws Holdings (from 0 to IPO)
• Forbes 30 under 30 + Deloitte TechFast50 ’22 & ‘23
Michael Monin [Co-founder & CTO]
• 10+ years as CTO / COO (web2/web3), 3 years in AI/LLM
• Serial-entrepreneur: MTK Digital (exited / 0->$20m revenue) and Zipchat (AI Chatbot for E-commerce brands)
Thomas Lacroix [Co-founder & CMO]
• 8+ years in Customer Acquisition & E-commerce Growth
• Serial-entrepreneur: Curatible (sold to Blackstone) and MTK Digital (exited / 0->$20m revenue)
Maruša Fasano [CFO/Legal]
• 25+ years in Finance, Strategy, M&A
• Ex-CFO/M&A @Curatible (exited to Blackstone)
• Ex-President of the Board @SotremoSA (exited)
• Co-founder/CFO @SoftOne (exited)
YOUR ROLE
Most LLM roles stop at experimentation.
Here, the models you improve power experiences for 50M+ users.
Most of our traffic runs on self-hosted, fine-tuned open-weight models. On our internal roleplay evals, our smaller fine-tuned models can outperform much larger off-the-shelf models. Your job is to make them better.
You’ll join a small AI team led by Marco, our LLM Tech Lead, working closely with our CTO, Product, Web and DevOps teams. You’ll work across data, post-training, evals, and model behavior, taking ideas from failure analysis to production.
The problems are real: personalization, character consistency, long conversations, better evals, multilingual behavior, and faster training cycles.
If you want to shape model behavior at consumer scale, this is the role.
KEY RESPONSIBILITIES
- Fine-tune open-weight LLMs using SFT, LoRA/QLoRA and post-training methods such as DPO and GRPO
- Diagnose model failures and turn them into experiments. Decide whether the answer is better data, post-training, prompting or classifiers
- Build training data and evals that directly shape what gets trained next
- Improve model behavior across personalization, consistency, tone, multilingual and group interactions
- Ship to production and use real user behavior to guide the next iteration
- Speed up the training loop so experiments are faster, easier to compare, and more reproducible
YOUR QUALIFICATIONS
- You’ve personally post-trained open-weight LLMs for a user-facing product and shipped them to production
- You’ve worked where AI was core to the product or business, not an experimental side feature
- Fine-tuning is core to your experience
- Strong Python, PyTorch and Hugging Face, with hands-on GPU training and debugging
- You build data and evals yourself and make decisions from evidence
- You can take work beyond notebooks into production
- You use AI tools daily in your own engineering work
- You are fully comfortable working with uncensored models and explicit NSFW content, including harmful material when developing and evaluating moderation system
BONUS POINTS
- Experience with conversational AI, roleplay products, or highly personalized consumer AI
- Multilingual LLMs
- Moderation, safety, or adversarial testing
- Multimodal models
- Open-source LLM / post-training contributions
WHY EVERAI?
📈 Exponential Growth: From 50M users in 2 years, to 100M next — and 500M beyond
🚀 Track Record of Category-Creating Innovation: We consistently launch world-first AI applications — setting the pace, not following it
🌍 Global Impact: Top-tier user growth, real-world adoption, and cultural relevance
🧠 Proven Leadership: A senior team that’s launched, scaled, and exited & IPO’d multiple scale ups — now fully focused on reshaping AI companionship
👥 Elite Remote Team: 100% remote and built to win — world-class talent from Tier 1 tech companies, with a culture of ownership, velocity, and radical creativity
🛡️ Ethical Core: Our AI ecosystem is governed by EverGuard, our proprietary AI moderation technology, ensuring responsible development at scale
WHAT WE OFFER
✍️ Contract Type: We prefer B2B, but we’re flexible, what matters is long-term commitment and impact
📍 Work From Anywhere: Fully remote. Choose the environment where you do your best work
🏝️ Paid Time Off: 4 weeks (20 working days) of PTO per year to recharge and reset
👨👩👧👦 Annual Gathering: A yearly in-person meetup to connect, brainstorm, and celebrate wins together
❤️🩹 Health & Wellness Support: Monthly allowance of 100 USD for health insurance expenses & access to unlimited 1:1 sessions with psychologists and lifestyle experts through OpenUp (also available to up to three of your family members)
🏢 Co-Working Space Budget: Work from a co-working space up to twice per month (35 EUR / 40 USD per visit) to stay inspired and connected
📚 Learning Budget: Dedicated funds to support your professional growth: courses, books, conferences, events, or certifications
💻 Company Laptop & Equipment: Laptop provided + monitor budget up to 250 USD + keyboard/mouse/mic/headphones budget up to 150 USD
⚡ AI Tools Access: Premium access to ChatGPT, Hugging Face, Claude Code, and any other tool needed to excel at your job, power your ideas and workflows
🎯 TOP TIER TALENT IS OUR MULTIPLIER
We’re a fully remote group of A-players from Tier 1 tech, led by an exec team who’ve launched, scaled, and exited multiple companies. We move fast, and care deeply about what we build — and who we build it with.
We’re looking for exceptional talent ready to ship & distribute world-first AI products at scale, fast, and co-create with us this category-defining business.
If that’s you — reach out and apply!
Location: UK: London (7 Devonshire Square); UK: Milton Keynes (100 Avebury)
Workplace: Hybrid
The role & impact
At Xero, our purpose is to make running a business beautiful by empowering small businesses with connected technology and strong support networks. As a People Experience Business Partner, you will operate in a strategic partnership model, translating people strategy into meaningful business outcomes with senior leaders across Product & Tech and Sales, as well as leading people initiatives that run across the whole UK.
This role suits a commercial operator who specialises in people. You will link talent decisions to commercial impact, challenge leaders with data, and turn strategy into plans that get delivered. You will lead through ambiguity, resolve the most sensitive employee matters with sound judgement, and run organisational design and change end to end. You will also use AI to work faster and sharper, and help leaders and peers do the same.
The team & how they connect
You will join a collaborative PX team that works hand in hand with global Centres of Excellence teams, both executing global OKRs, and championing your portfolio's priorities. Together, we exchange ideas openly, coach one another, move quickly, and keep our ways of working agile and aligned as the business scales.
The team is currently working on
- Partnering with Product & Tech and Sales leadership to build workforce plans tied to commercial priorities.
- Leading UK-wide programmes, including regional operating model design, workforce planning, and evolving our culture..
- Running salary review, talent reviews, and succession cycles across the portfolio.
- Leading meaningful change management and organisational design initiatives to build resilient, scalable structures.
- Embedding AI and data into how PX works, and building AI fluency in leaders and teams.
Where and how you can work
Xero offers a flexible, hybrid way of working, with focused remote time balanced with purposeful in-person collaboration. We use designated boost days in our offices to connect with the team and stakeholders. This role can be based in our London or Milton Keynes office.
Here are some of the things we are looking for
- You have partnered with senior leadership teams across the full spectrum of people experience, ideally in a mid-to-large SaaS or technology business and are comfortable operating in a matrix environment. You can turn business strategy into people plans with measurable outcomes.
- You connect talent decisions to commercial impact and use people data to make recommendations leaders will act on.
- You apply AI and data-led approaches to your work, talent strategy, and you help others adopt them.
- You can step into an unfamiliar portfolio, build credibility quickly, and resolve complex issues without relying on established relationships or heavy direction.
- You have led organisational design and restructures end to end. You have handled high-risk employee relations matters with fair, legally robust, and pragmatic judgement.
- You demonstrate collaborative problem-solving skills, with a track record of building trust and alignment across diverse teams.
- You’ve developed impactful succession and development plans, and are skilled in remuneration, workforce planning, employment legislation, and driving engagement and high performance cultures.
Apply even if your experience isn’t a perfect match. At Xero, we hire based on your skills, passion, and the unique perspective you can bring to our culture and team.
Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
The Billing & Payments Engineering team builds and owns the mission-critical systems that power 1Password’s revenue engine end-to-end. We are responsible for the highly available architecture that enables seamless subscription management, complex payment processing, and global financial compliance. From managing the intricate logic of the subscription lifecycle—creations, renewals, upgrades, and cancellations—to integrating with diverse payment gateways and app-store ecosystems, our work ensures a frictionless experience for our customers. As a team, we are actively architecting the next generation of our billing infrastructure, modernizing and consolidating our systems to support rapidly scaling product lines, guarantee absolute data integrity, and ensure robust integrations with downstream financial workflows.
In this role, you’ll design, build, and operate reliable backend services while owning complex initiatives from initial design through production. Your work will help create a safer, simpler digital future by making it easier for customers to access and rely on 1Password.
How we’re using AI today
Our Engineering, Product, and Design teams are thoughtfully integrating AI across the full software and product development lifecycle to move faster without sacrificing quality or security. In practice, that looks like engineers using AI-assisted coding tools to accelerate reviews and catch bugs earlier, product managers synthesizing user research at scale, and designers rapidly prototyping and iterating with AI-generated mockups. We approach AI the same way we approach security: with clear principles, human accountability at every consequential decision point, and rigorous evaluation before anything ships to customers.
This is a remote opportunity within Canada and the US.
What we're looking for:
- Demonstrated expertise in engineering robust backend architectures using Go, alongside a history of taking end-to-end ownership of complex initiatives from initial design to live production deployment
- A drive for and proven experience in software development best practices, and coding standards
- You enjoy solving complex problems with a demonstrated ability propose effective solutions
- You like communicating and collaborating and can demonstrate experience in working effectively with team and communicating technical concepts to non-technical cross-functional partners
- You’re passionate about testing methodologies and debugging techniques to ensure high-quality code
Bonus points for:
- Billing & Payments: Experience building or maintaining billing, payment processing, or subscription platforms (e.g., Stripe, native app stores).
- Distributed Systems: A strong background in designing and scaling highly available, fault-tolerant distributed architectures.
- API Integrations: Proven ability to build resilient integrations with third-party APIs, including handling webhooks, retries, and strict idempotency.
What you can expect:
- Code, test, debug, deliver and maintain production software systems for new and existing product features
- Collaborate with cross functional teams and/or stakeholders throughout the development cycle to ensure smooth releases
- Work with your teammates and project manager to communicate technical requirements to stakeholders and solve technical problems in a scalable and realistic way
- Mentor junior and new team members by helping them understand team expectations, providing technical guidance, sharing knowledge, and engaging in pair programming sessions
- Participate in planning by identifying major tasks and breaking down, estimating, and planning work
- Write comprehensive tests during various stages of the development cycle, ensuring code is functioning as expected
- Review code for others to maintain high code quality, knowledge share within the team, and support creating a safe environment of giving and receiving feedback
- Generate and review documentation on code processes to ensure scalability
- Stay informed about the latest industry trends, technologies, and best practices in development
- Be available for on-call rotational work to ensure uninterrupted support and resolve emergencies
USA-based roles only: The annual base salary for this role is between $153,000 USD and $214,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $144,000 CAD and $202,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to remote work
We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: United Kingdom (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a fully remote position and we're considering candidates in the UK.
About Product Management:
As a Product Manager at Grafana Labs, you'll develop a vision and strategy for your product domain. You will own your product’s roadmap, collateral, and market research, and you will collaborate with Grafana leadership on fine-tuning your product’s goals. You will be the primary advocate and expert in your area, with a strong ability to communicate needs, functionality, and details effectively both to external customers and internal stakeholders. The teams and people you will be interacting with will be 100% remote and globally distributed, so strong and proactive communication is essential.
Product Managers are the bridge that connect Engineering, Design, and UX to GTM. You are a facilitator who ensures the free flow of information across these teams and are expected to be technically proficient when representing our products to our customers.
The opportunity:
As the
Product Manager for Application Observability (App O11y),
you’ll be responsible for helping application developers and SREs understand how their applications are performing, what’s affecting their users, and where to focus when something goes wrong. You’ll continue to build App O11y on top of the Knowledge Graph and fully integrate high-fidelity signals like traces and profiles, making all three first-class parts of the product experience. You’ll bring these capabilities together into our full-stack observability experience, alongside our Drilldown products, while building AI-first workflows that help customers investigate issues, understand root cause, and take action beyond static experiences.
Your primary responsibility will be to define the vision and roadmap that takes App O11y into its next wave of adoption and revenue growth. This will require heavy customer discovery, using product data to understand where users get stuck, and working with your engineering and design partners to turn those needs into clear priorities. You’ll balance new product opportunities with the depth, performance, and reliability customers need from tracing and profiling, while working across R&D to ensure App O11y is tightly woven into our broader Grafana Cloud suite.
You’ll also work closely with PMM and GTM to help customers understand the value of App O11y. This includes shaping pricing and packaging that make it easy to get started and grow with the product. You’ll regularly review customer feedback and usage data to understand what’s working and where people get stuck, and then be accountable for turning what you learn into stronger adoption and revenue growth.
As a Product Manager at Grafana Labs, you will:
Transform ideas and feedback into a product vision and roadmap
Empathize with customer problems in order to collect user needs, requirements, and pain points
Curate and properly represent user feedback to Engineering, while providing evidence to support tradeoffs and priorities
Work closely with PMM to enable GTM on product differentiation, including creating and updating presentations, documentation, website content, datasheets, and whitepapers.
Use your deep product expertise to make decisions about our go-to-market strategies, pricing, packaging, licensing and tiering.
What You’ll Be Doing:
Transform ideas and feedback into a product vision and roadmap
Empathize with customer problems in order to collect user needs, requirements, and pain points
Curate and properly represent user feedback to Engineering, while providing evidence to support tradeoffs and priorities
Work closely with PMM to enable GTM on product differentiation, including creating and updating presentations, documentation, website content, datasheets, and whitepapers.
Use your deep product expertise to make decisions about our go-to-market strategies, pricing, packaging, licensing and tiering
What makes you a great fit:
A BS/BA in Computer Science, a related field, or equivalent work experience
5+ years of experience in Product Management
5+ years of experience in a B2B SaaS product
Experience using or building observability products, telemetry databases, and/or developer tools, either as a practitioner or for external customers
A strong understanding of application architectures and distributed systems, with the ability to discuss tradeoffs in telemetry ingestion, storage, querying, and the workflows built on top
Experience working with Engineering and Design teams to build delightful products and features with sound UX in a fast-paced environment
Excellent written and verbal communication skills, with the ability to influence cross-functional stakeholders
Bonus Points:
Experience with OpenTelemetry, application instrumentation, SDKs, and telemetry collectors
Experience with distributed tracing or continuous profiling systems, such as Grafana Tempo or Grafana Pyroscope
Experience with eBPF and/or automatic instrumentation
Experience with open source software and/or commercial open source companies
Experience defining or evolving pricing and packaging for consumption-based or product-led SaaS offerings
Experience operating applications in production, being on call, or troubleshooting performance and reliability issues
In the UK, the base compensation range for this role is GBP
94,508
- 113,410
. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a fully remote position and we're considering candidates in the US EST.
About Product Management:
As a Product Manager at Grafana Labs, you'll develop a vision and strategy for your product domain. You will own your product’s roadmap, collateral, and market research, and you will collaborate with Grafana leadership on fine-tuning your product’s goals. You will be the primary advocate and expert in your area, with a strong ability to communicate needs, functionality, and details effectively both to external customers and internal stakeholders. The teams and people you will be interacting with will be 100% remote and globally distributed, so strong and proactive communication is essential.
Product Managers are the bridge that connect Engineering, Design, and UX to GTM. You are a facilitator who ensures the free flow of information across these teams and are expected to be technically proficient when representing our products to our customers.
The opportunity:
As the
Product Manager for Application Observability (App O11y),
you’ll be responsible for helping application developers and SREs understand how their applications are performing, what’s affecting their users, and where to focus when something goes wrong. You’ll continue to build App O11y on top of the Knowledge Graph and fully integrate high-fidelity signals like traces and profiles, making all three first-class parts of the product experience. You’ll bring these capabilities together into our full-stack observability experience, alongside our Drilldown products, while building AI-first workflows that help customers investigate issues, understand root cause, and take action beyond static experiences.
Your primary responsibility will be to define the vision and roadmap that takes App O11y into its next wave of adoption and revenue growth. This will require heavy customer discovery, using product data to understand where users get stuck, and working with your engineering and design partners to turn those needs into clear priorities. You’ll balance new product opportunities with the depth, performance, and reliability customers need from tracing and profiling, while working across R&D to ensure App O11y is tightly woven into our broader Grafana Cloud suite.
You’ll also work closely with PMM and GTM to help customers understand the value of App O11y. This includes shaping pricing and packaging that make it easy to get started and grow with the product. You’ll regularly review customer feedback and usage data to understand what’s working and where people get stuck, and then be accountable for turning what you learn into stronger adoption and revenue growth.
As a Product Manager at Grafana Labs, you will:
Transform ideas and feedback into a product vision and roadmap
Empathize with customer problems in order to collect user needs, requirements, and pain points
Curate and properly represent user feedback to Engineering, while providing evidence to support tradeoffs and priorities
Work closely with PMM to enable GTM on product differentiation, including creating and updating presentations, documentation, website content, datasheets, and whitepapers.
Use your deep product expertise to make decisions about our go-to-market strategies, pricing, packaging, licensing and tiering.
What You’ll Be Doing:
Transform ideas and feedback into a product vision and roadmap
Empathize with customer problems in order to collect user needs, requirements, and pain points
Curate and properly represent user feedback to Engineering, while providing evidence to support tradeoffs and priorities
Work closely with PMM to enable GTM on product differentiation, including creating and updating presentations, documentation, website content, datasheets, and whitepapers.
Use your deep product expertise to make decisions about our go-to-market strategies, pricing, packaging, licensing and tiering
What makes you a great fit:
A BS/BA in Computer Science, a related field, or equivalent work experience
5+ years of experience in Product Management
5+ years of experience in a B2B SaaS product
Experience using or building observability products, telemetry databases, and/or developer tools, either as a practitioner or for external customers
A strong understanding of application architectures and distributed systems, with the ability to discuss tradeoffs in telemetry ingestion, storage, querying, and the workflows built on top
Experience working with Engineering and Design teams to build delightful products and features with sound UX in a fast-paced environment
Excellent written and verbal communication skills, with the ability to influence cross-functional stakeholders
Bonus Points:
Experience with OpenTelemetry, application instrumentation, SDKs, and telemetry collectors
Experience with distributed tracing or continuous profiling systems, such as Grafana Tempo or Grafana Pyroscope
Experience with eBPF and/or automatic instrumentation
Experience with open source software and/or commercial open source companies
Experience defining or evolving pricing and packaging for consumption-based or product-led SaaS offerings
Experience operating applications in production, being on call, or troubleshooting performance and reliability issues
In the United States, the base compensation range for this role is $167,143
- $200,572
. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Sweden (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a fully remote position and we're considering candidates in Sweden.
About Product Management:
As a Product Manager at Grafana Labs, you'll develop a vision and strategy for your product domain. You will own your product’s roadmap, collateral, and market research, and you will collaborate with Grafana leadership on fine-tuning your product’s goals. You will be the primary advocate and expert in your area, with a strong ability to communicate needs, functionality, and details effectively both to external customers and internal stakeholders. The teams and people you will be interacting with will be 100% remote and globally distributed, so strong and proactive communication is essential.
Product Managers are the bridge that connect Engineering, Design, and UX to GTM. You are a facilitator who ensures the free flow of information across these teams and are expected to be technically proficient when representing our products to our customers.
The opportunity:
As the
Product Manager for Application Observability (App O11y),
you’ll be responsible for helping application developers and SREs understand how their applications are performing, what’s affecting their users, and where to focus when something goes wrong. You’ll continue to build App O11y on top of the Knowledge Graph and fully integrate high-fidelity signals like traces and profiles, making all three first-class parts of the product experience. You’ll bring these capabilities together into our full-stack observability experience, alongside our Drilldown products, while building AI-first workflows that help customers investigate issues, understand root cause, and take action beyond static experiences.
Your primary responsibility will be to define the vision and roadmap that takes App O11y into its next wave of adoption and revenue growth. This will require heavy customer discovery, using product data to understand where users get stuck, and working with your engineering and design partners to turn those needs into clear priorities. You’ll balance new product opportunities with the depth, performance, and reliability customers need from tracing and profiling, while working across R&D to ensure App O11y is tightly woven into our broader Grafana Cloud suite.
You’ll also work closely with PMM and GTM to help customers understand the value of App O11y. This includes shaping pricing and packaging that make it easy to get started and grow with the product. You’ll regularly review customer feedback and usage data to understand what’s working and where people get stuck, and then be accountable for turning what you learn into stronger adoption and revenue growth.
As a Product Manager at Grafana Labs, you will:
Transform ideas and feedback into a product vision and roadmap
Empathize with customer problems in order to collect user needs, requirements, and pain points
Curate and properly represent user feedback to Engineering, while providing evidence to support tradeoffs and priorities
Work closely with PMM to enable GTM on product differentiation, including creating and updating presentations, documentation, website content, datasheets, and whitepapers.
Use your deep product expertise to make decisions about our go-to-market strategies, pricing, packaging, licensing and tiering.
What You’ll Be Doing:
Transform ideas and feedback into a product vision and roadmap
Empathize with customer problems in order to collect user needs, requirements, and pain points
Curate and properly represent user feedback to Engineering, while providing evidence to support tradeoffs and priorities
Work closely with PMM to enable GTM on product differentiation, including creating and updating presentations, documentation, website content, datasheets, and whitepapers.
Use your deep product expertise to make decisions about our go-to-market strategies, pricing, packaging, licensing and tiering
What makes you a great fit:
A BS/BA in Computer Science, a related field, or equivalent work experience
5+ years of experience in Product Management
5+ years of experience in a B2B SaaS product
Experience using or building observability products, telemetry databases, and/or developer tools, either as a practitioner or for external customers
A strong understanding of application architectures and distributed systems, with the ability to discuss tradeoffs in telemetry ingestion, storage, querying, and the workflows built on top
Experience working with Engineering and Design teams to build delightful products and features with sound UX in a fast-paced environment
Excellent written and verbal communication skills, with the ability to influence cross-functional stakeholders
Bonus Points:
Experience with OpenTelemetry, application instrumentation, SDKs, and telemetry collectors
Experience with distributed tracing or continuous profiling systems, such as Grafana Tempo or Grafana Pyroscope
Experience with eBPF and/or automatic instrumentation
Experience with open source software and/or commercial open source companies
Experience defining or evolving pricing and packaging for consumption-based or product-led SaaS offerings
Experience operating applications in production, being on call, or troubleshooting performance and reliability issues
In Sweden, the base compensation range for this role is SEK 814,216
- SEK 977,059
. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Spain (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a fully remote position and we're considering candidates in Spain.
About Product Management:
As a Product Manager at Grafana Labs, you'll develop a vision and strategy for your product domain. You will own your product’s roadmap, collateral, and market research, and you will collaborate with Grafana leadership on fine-tuning your product’s goals. You will be the primary advocate and expert in your area, with a strong ability to communicate needs, functionality, and details effectively both to external customers and internal stakeholders. The teams and people you will be interacting with will be 100% remote and globally distributed, so strong and proactive communication is essential.
Product Managers are the bridge that connect Engineering, Design, and UX to GTM. You are a facilitator who ensures the free flow of information across these teams and are expected to be technically proficient when representing our products to our customers.
The opportunity:
As the
Product Manager for Application Observability (App O11y),
you’ll be responsible for helping application developers and SREs understand how their applications are performing, what’s affecting their users, and where to focus when something goes wrong. You’ll continue to build App O11y on top of the Knowledge Graph and fully integrate high-fidelity signals like traces and profiles, making all three first-class parts of the product experience. You’ll bring these capabilities together into our full-stack observability experience, alongside our Drilldown products, while building AI-first workflows that help customers investigate issues, understand root cause, and take action beyond static experiences.
Your primary responsibility will be to define the vision and roadmap that takes App O11y into its next wave of adoption and revenue growth. This will require heavy customer discovery, using product data to understand where users get stuck, and working with your engineering and design partners to turn those needs into clear priorities. You’ll balance new product opportunities with the depth, performance, and reliability customers need from tracing and profiling, while working across R&D to ensure App O11y is tightly woven into our broader Grafana Cloud suite.
You’ll also work closely with PMM and GTM to help customers understand the value of App O11y. This includes shaping pricing and packaging that make it easy to get started and grow with the product. You’ll regularly review customer feedback and usage data to understand what’s working and where people get stuck, and then be accountable for turning what you learn into stronger adoption and revenue growth.
As a Product Manager at Grafana Labs, you will:
Transform ideas and feedback into a product vision and roadmap
Empathize with customer problems in order to collect user needs, requirements, and pain points
Curate and properly represent user feedback to Engineering, while providing evidence to support tradeoffs and priorities
Work closely with PMM to enable GTM on product differentiation, including creating and updating presentations, documentation, website content, datasheets, and whitepapers.
Use your deep product expertise to make decisions about our go-to-market strategies, pricing, packaging, licensing and tiering.
What You’ll Be Doing:
Transform ideas and feedback into a product vision and roadmap
Empathize with customer problems in order to collect user needs, requirements, and pain points
Curate and properly represent user feedback to Engineering, while providing evidence to support tradeoffs and priorities
Work closely with PMM to enable GTM on product differentiation, including creating and updating presentations, documentation, website content, datasheets, and whitepapers.
Use your deep product expertise to make decisions about our go-to-market strategies, pricing, packaging, licensing and tiering
What makes you a great fit:
A BS/BA in Computer Science, a related field, or equivalent work experience
5+ years of experience in Product Management
5+ years of experience in a B2B SaaS product
Experience using or building observability products, telemetry databases, and/or developer tools, either as a practitioner or for external customers
A strong understanding of application architectures and distributed systems, with the ability to discuss tradeoffs in telemetry ingestion, storage, querying, and the workflows built on top
Experience working with Engineering and Design teams to build delightful products and features with sound UX in a fast-paced environment
Excellent written and verbal communication skills, with the ability to influence cross-functional stakeholders
Bonus Points:
Experience with OpenTelemetry, application instrumentation, SDKs, and telemetry collectors
Experience with distributed tracing or continuous profiling systems, such as Grafana Tempo or Grafana Pyroscope
Experience with eBPF and/or automatic instrumentation
Experience with open source software and/or commercial open source companies
Experience defining or evolving pricing and packaging for consumption-based or product-led SaaS offerings
Experience operating applications in production, being on call, or troubleshooting performance and reliability issues
In Spain, the base compensation range for this role is EUR 85,478
- EUR 102,573
. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Republic of Ireland (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a fully remote position and we're considering candidates in Ireland.
About Product Management:
As a Product Manager at Grafana Labs, you'll develop a vision and strategy for your product domain. You will own your product’s roadmap, collateral, and market research, and you will collaborate with Grafana leadership on fine-tuning your product’s goals. You will be the primary advocate and expert in your area, with a strong ability to communicate needs, functionality, and details effectively both to external customers and internal stakeholders. The teams and people you will be interacting with will be 100% remote and globally distributed, so strong and proactive communication is essential.
Product Managers are the bridge that connect Engineering, Design, and UX to GTM. You are a facilitator who ensures the free flow of information across these teams and are expected to be technically proficient when representing our products to our customers.
The opportunity:
As the
Product Manager for Application Observability (App O11y),
you’ll be responsible for helping application developers and SREs understand how their applications are performing, what’s affecting their users, and where to focus when something goes wrong. You’ll continue to build App O11y on top of the Knowledge Graph and fully integrate high-fidelity signals like traces and profiles, making all three first-class parts of the product experience. You’ll bring these capabilities together into our full-stack observability experience, alongside our Drilldown products, while building AI-first workflows that help customers investigate issues, understand root cause, and take action beyond static experiences.
Your primary responsibility will be to define the vision and roadmap that takes App O11y into its next wave of adoption and revenue growth. This will require heavy customer discovery, using product data to understand where users get stuck, and working with your engineering and design partners to turn those needs into clear priorities. You’ll balance new product opportunities with the depth, performance, and reliability customers need from tracing and profiling, while working across R&D to ensure App O11y is tightly woven into our broader Grafana Cloud suite.
You’ll also work closely with PMM and GTM to help customers understand the value of App O11y. This includes shaping pricing and packaging that make it easy to get started and grow with the product. You’ll regularly review customer feedback and usage data to understand what’s working and where people get stuck, and then be accountable for turning what you learn into stronger adoption and revenue growth.
As a Product Manager at Grafana Labs, you will:
Transform ideas and feedback into a product vision and roadmap
Empathize with customer problems in order to collect user needs, requirements, and pain points
Curate and properly represent user feedback to Engineering, while providing evidence to support tradeoffs and priorities
Work closely with PMM to enable GTM on product differentiation, including creating and updating presentations, documentation, website content, datasheets, and whitepapers.
Use your deep product expertise to make decisions about our go-to-market strategies, pricing, packaging, licensing and tiering.
What You’ll Be Doing:
Transform ideas and feedback into a product vision and roadmap
Empathize with customer problems in order to collect user needs, requirements, and pain points
Curate and properly represent user feedback to Engineering, while providing evidence to support tradeoffs and priorities
Work closely with PMM to enable GTM on product differentiation, including creating and updating presentations, documentation, website content, datasheets, and whitepapers.
Use your deep product expertise to make decisions about our go-to-market strategies, pricing, packaging, licensing and tiering
What makes you a great fit:
A BS/BA in Computer Science, a related field, or equivalent work experience
5+ years of experience in Product Management
5+ years of experience in a B2B SaaS product
Experience using or building observability products, telemetry databases, and/or developer tools, either as a practitioner or for external customers
A strong understanding of application architectures and distributed systems, with the ability to discuss tradeoffs in telemetry ingestion, storage, querying, and the workflows built on top
Experience working with Engineering and Design teams to build delightful products and features with sound UX in a fast-paced environment
Excellent written and verbal communication skills, with the ability to influence cross-functional stakeholders
Bonus Points:
Experience with OpenTelemetry, application instrumentation, SDKs, and telemetry collectors
Experience with distributed tracing or continuous profiling systems, such as Grafana Tempo or Grafana Pyroscope
Experience with eBPF and/or automatic instrumentation
Experience with open source software and/or commercial open source companies
Experience defining or evolving pricing and packaging for consumption-based or product-led SaaS offerings
Experience operating applications in production, being on call, or troubleshooting performance and reliability issues
In Ireland, the base compensation range for this role is EUR 107,120
- 128,544
. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Germany (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a fully remote position and we're considering candidates in Germany.
About Product Management:
As a Product Manager at Grafana Labs, you'll develop a vision and strategy for your product domain. You will own your product’s roadmap, collateral, and market research, and you will collaborate with Grafana leadership on fine-tuning your product’s goals. You will be the primary advocate and expert in your area, with a strong ability to communicate needs, functionality, and details effectively both to external customers and internal stakeholders. The teams and people you will be interacting with will be 100% remote and globally distributed, so strong and proactive communication is essential.
Product Managers are the bridge that connect Engineering, Design, and UX to GTM. You are a facilitator who ensures the free flow of information across these teams and are expected to be technically proficient when representing our products to our customers.
The opportunity:
As the
Product Manager for Application Observability (App O11y),
you’ll be responsible for helping application developers and SREs understand how their applications are performing, what’s affecting their users, and where to focus when something goes wrong. You’ll continue to build App O11y on top of the Knowledge Graph and fully integrate high-fidelity signals like traces and profiles, making all three first-class parts of the product experience. You’ll bring these capabilities together into our full-stack observability experience, alongside our Drilldown products, while building AI-first workflows that help customers investigate issues, understand root cause, and take action beyond static experiences.
Your primary responsibility will be to define the vision and roadmap that takes App O11y into its next wave of adoption and revenue growth. This will require heavy customer discovery, using product data to understand where users get stuck, and working with your engineering and design partners to turn those needs into clear priorities. You’ll balance new product opportunities with the depth, performance, and reliability customers need from tracing and profiling, while working across R&D to ensure App O11y is tightly woven into our broader Grafana Cloud suite.
You’ll also work closely with PMM and GTM to help customers understand the value of App O11y. This includes shaping pricing and packaging that make it easy to get started and grow with the product. You’ll regularly review customer feedback and usage data to understand what’s working and where people get stuck, and then be accountable for turning what you learn into stronger adoption and revenue growth.
As a Product Manager at Grafana Labs, you will:
Transform ideas and feedback into a product vision and roadmap
Empathize with customer problems in order to collect user needs, requirements, and pain points
Curate and properly represent user feedback to Engineering, while providing evidence to support tradeoffs and priorities
Work closely with PMM to enable GTM on product differentiation, including creating and updating presentations, documentation, website content, datasheets, and whitepapers.
Use your deep product expertise to make decisions about our go-to-market strategies, pricing, packaging, licensing and tiering.
What You’ll Be Doing:
Transform ideas and feedback into a product vision and roadmap
Empathize with customer problems in order to collect user needs, requirements, and pain points
Curate and properly represent user feedback to Engineering, while providing evidence to support tradeoffs and priorities
Work closely with PMM to enable GTM on product differentiation, including creating and updating presentations, documentation, website content, datasheets, and whitepapers.
Use your deep product expertise to make decisions about our go-to-market strategies, pricing, packaging, licensing and tiering
What makes you a great fit:
A BS/BA in Computer Science, a related field, or equivalent work experience
5+ years of experience in Product Management
5+ years of experience in a B2B SaaS product
Experience using or building observability products, telemetry databases, and/or developer tools, either as a practitioner or for external customers
A strong understanding of application architectures and distributed systems, with the ability to discuss tradeoffs in telemetry ingestion, storage, querying, and the workflows built on top
Experience working with Engineering and Design teams to build delightful products and features with sound UX in a fast-paced environment
Excellent written and verbal communication skills, with the ability to influence cross-functional stakeholders
Bonus Points:
Experience with OpenTelemetry, application instrumentation, SDKs, and telemetry collectors
Experience with distributed tracing or continuous profiling systems, such as Grafana Tempo or Grafana Pyroscope
Experience with eBPF and/or automatic instrumentation
Experience with open source software and/or commercial open source companies
Experience defining or evolving pricing and packaging for consumption-based or product-led SaaS offerings
Experience operating applications in production, being on call, or troubleshooting performance and reliability issues
In Germany, the base compensation range for this role is EUR 99,945
- EUR 119,934
. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Canada (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a fully remote position and we're considering candidates in Canada EST.
About Product Management:
As a Product Manager at Grafana Labs, you'll develop a vision and strategy for your product domain. You will own your product’s roadmap, collateral, and market research, and you will collaborate with Grafana leadership on fine-tuning your product’s goals. You will be the primary advocate and expert in your area, with a strong ability to communicate needs, functionality, and details effectively both to external customers and internal stakeholders. The teams and people you will be interacting with will be 100% remote and globally distributed, so strong and proactive communication is essential.
Product Managers are the bridge that connect Engineering, Design, and UX to GTM. You are a facilitator who ensures the free flow of information across these teams and are expected to be technically proficient when representing our products to our customers.
The opportunity:
As the
Product Manager for Application Observability (App O11y),
you’ll be responsible for helping application developers and SREs understand how their applications are performing, what’s affecting their users, and where to focus when something goes wrong. You’ll continue to build App O11y on top of the Knowledge Graph and fully integrate high-fidelity signals like traces and profiles, making all three first-class parts of the product experience. You’ll bring these capabilities together into our full-stack observability experience, alongside our Drilldown products, while building AI-first workflows that help customers investigate issues, understand root cause, and take action beyond static experiences.
Your primary responsibility will be to define the vision and roadmap that takes App O11y into its next wave of adoption and revenue growth. This will require heavy customer discovery, using product data to understand where users get stuck, and working with your engineering and design partners to turn those needs into clear priorities. You’ll balance new product opportunities with the depth, performance, and reliability customers need from tracing and profiling, while working across R&D to ensure App O11y is tightly woven into our broader Grafana Cloud suite.
You’ll also work closely with PMM and GTM to help customers understand the value of App O11y. This includes shaping pricing and packaging that make it easy to get started and grow with the product. You’ll regularly review customer feedback and usage data to understand what’s working and where people get stuck, and then be accountable for turning what you learn into stronger adoption and revenue growth.
As a Product Manager at Grafana Labs, you will:
Transform ideas and feedback into a product vision and roadmap
Empathize with customer problems in order to collect user needs, requirements, and pain points
Curate and properly represent user feedback to Engineering, while providing evidence to support tradeoffs and priorities
Work closely with PMM to enable GTM on product differentiation, including creating and updating presentations, documentation, website content, datasheets, and whitepapers.
Use your deep product expertise to make decisions about our go-to-market strategies, pricing, packaging, licensing and tiering.
What You’ll Be Doing:
Transform ideas and feedback into a product vision and roadmap
Empathize with customer problems in order to collect user needs, requirements, and pain points
Curate and properly represent user feedback to Engineering, while providing evidence to support tradeoffs and priorities
Work closely with PMM to enable GTM on product differentiation, including creating and updating presentations, documentation, website content, datasheets, and whitepapers.
Use your deep product expertise to make decisions about our go-to-market strategies, pricing, packaging, licensing and tiering
What makes you a great fit:
A BS/BA in Computer Science, a related field, or equivalent work experience
5+ years of experience in Product Management
5+ years of experience in a B2B SaaS product
Experience using or building observability products, telemetry databases, and/or developer tools, either as a practitioner or for external customers
A strong understanding of application architectures and distributed systems, with the ability to discuss tradeoffs in telemetry ingestion, storage, querying, and the workflows built on top
Experience working with Engineering and Design teams to build delightful products and features with sound UX in a fast-paced environment
Excellent written and verbal communication skills, with the ability to influence cross-functional stakeholders
Bonus Points:
Experience with OpenTelemetry, application instrumentation, SDKs, and telemetry collectors
Experience with distributed tracing or continuous profiling systems, such as Grafana Tempo or Grafana Pyroscope
Experience with eBPF and/or automatic instrumentation
Experience with open source software and/or commercial open source companies
Experience defining or evolving pricing and packaging for consumption-based or product-led SaaS offerings
Experience operating applications in production, being on call, or troubleshooting performance and reliability issues
In Canada, the base compensation range for this role is $170,247 CAD
- $204,297 CAD
. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: United States
Workplace: Remote
ABOUT DOCKER
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
_______________________________________________________________________
THE ROLE
Docker shows up at a small number of global programs each year: industry and partner events, AWS re:Invent among them, each run with one theme, one signature demo, an executive meeting program and a pipeline target. Around them, our field marketers run regional programs with their sales teams, and Developer Relations leads developer and community events.
As Senior Event Manager, you are first chair on the global programs. You own each one end to end, from the negotiation and the contract through creative concept, planning, production, staffing and on-site delivery to reconciliation and the readout. You scout the newer conferences where Docker's ICP now gathers and test them with Brand and Field Marketing. You are the program manager for the whole events calendar, keeping one calendar and one messaging and positioning document for every event, and you are the events lead on Docker's Sales Kickoff, the internal event where the field meets the year's story first. You report to the Director, Field Marketing and Events, and work alongside the Event Manager, Global Field Marketing Operations, the regional field marketers, Partner Marketing, Brand, Product Marketing, Developer Relations and Sales.
Docker brought event management in-house this year, and this role is the center of it.
_______________________________________________________________________
WHAT SUCCESS LOOKS LIKE
Every global program delivers against the targets set for it before the contract: the right people reached and demos delivered; analyst, press, executive meetings and speaking earned; and a pipeline target agreed with Revenue Operations and read at 30 and 90 days. The footprint reads as a buying journey from demo to a first sales conversation, the executive meeting program runs on the standard set by Global Field Marketing Operations and is never overcommitted, and every program ends with a readout the sales leaders who staffed it trust. What the global programs build carries into every region: the theme, the activation kit and the lessons.
For a brief period before and during every event, every person on site works for you. You hold a room of senior stakeholders, production partners and volunteers to a run of show with authority and warmth, you are the person everyone is glad to see when the event starts, and you do it with a budget you can account for to the dollar.
_______________________________________________________________________
RESPONSIBILITIES
- Own the global programs end to end. Negotiate, contract, concept, plan, budget, produce, staff, deliver and reconcile every global program and its regional stops, against a pipeline target and a brand goal agreed with Revenue Operations, Field Marketing and Brand before the contract is signed.
- Architect the executive track. For each global program: who speaks, who hosts, which meetings run in the meeting space and how each leader's time is protected, on the executive meeting program standard that Global Field Marketing Operations sets. Work directly with executives and their assistants on schedules, prep and on-site handling.
- Run the footprint and the experience. Layout and experience design with Brand and Developer Relations, so the footprint reads as a buying journey from demo to a first sales conversation; graphics and messaging; demos and activations; staffing plans and training; swag strategy and production.
- Scout new events. Find and test the newer conferences where Docker's ICP now gathers, with Brand and Field Marketing, and grow the ones that earn it.
- Program-manage the calendar. One events calendar across every program and every function, and one messaging and positioning document per event with Product Marketing and Brand, so every team shows up saying the same thing.
- Lead the Sales Kickoff as an event. Venue, production, experiential, swag, travel coordination and run of show with the Event Manager, with Sales Enablement owning agenda and content, so the field experiences the first-half theme the way customers will.
- Manage production partners. Exhibit houses, production agencies, venues, hotels, freight and suppliers: own timelines, deliverables, room blocks and budgets, and escalate early when a partner misses.
- Bring operating rigor. Run-of-show documents, punch lists, staffing calendars, budget trackers and post-mortems that make the next program better than the last, and that Global Field Marketing Operations turns into the playbook every region runs.
- Shape what comes next. Bring a point of view, grounded in the year's results, on where Docker's events program should go next.
_______________________________________________________________________
QUALIFICATIONS
- 6+ years owning B2B events end to end, including major industry sponsorships or flagship conferences at significant scale, with the budgets, vendors and executive programs that come with them.
- You negotiate. You have taken a sponsorship from first conversation to signed contract and held the organizer to its deliverables.
- You think in pipeline: a pipeline target, a meetings program and sales partnership are how you judge a program, not only flawless logistics.
- Executive presence. You have presented event strategy to a C-level audience, handled executives on site with their assistants, and know how to protect a CEO's time without saying no to the sales team.
- Program management at scale: dozens of workstreams, hundreds of details and several stakeholder groups, all moving at once, and nothing dropped. You are the detail magician and the relationship manager in one person.
- Creative concepting: opinions about what makes a footprint or an experience memorable, and the skill to deliver it with brand and production partners.
- Vendor and budget command. You hold partners accountable and can account for every dollar, from purchase order to reconciliation.
- Calm, decisive on-site leadership. You thrive in the compressed chaos of event week and people want to work with you again afterwards.
- Experience with developer or technical audiences preferred. Willingness to travel about 35%, concentrated around event season, including international travel.
_______________________________________________________________________
WHAT TO EXPECT
FIRST 30 DAYS
- Immerse in Docker's ICP, product and the current events portfolio, budget, vendors and calendar; meet the Director, the Global Field Marketing Operations lead, the regional field marketers, Brand, Product Marketing, Developer Relations, Sales Enablement and the BDR team.
- Take ownership of the first-half global program contracts and the Sales Kickoff plan, including the executive track and the staffing plan.
First 90 Days
- Deliver the Sales Kickoff as an event: venue, production, experiential, swag, travel coordination and run of show, with Sales Enablement.
- Deliver the first global program stop of the year end to end, on schedule and on budget, with a 30-day readout.
- Stand up the events calendar and the messaging and positioning document as the one source every function uses, and the global program operating kit with Global Field Marketing Operations: run of show, staffing plan, executive meeting template, budget tracker and post-mortem format.
One Year Outlook
- Every global program carries its targets before the contract and reports against them at 30 and 90 days.
- Docker's global programs are known inside the company as the best-run programs on the calendar, and the executive meeting program is a repeatable asset at every stop.
- The global program kit carries into every regional program, and production partners work to standards you set.
Visa sponsorship: Not available for this role.
_______________________________________________________________________
COMPENSATION & EQUITY
All full-time roles include equity. Final compensation is determined on factors including but not limited to experience, skills, qualifications, and location.
Compensation & Equity
United States: $102.2K – $146K base
______________________________________________________________________
POSTING INFORMATION
- Open vacancy: This posting is for an existing open role.
- AI in hiring: Docker may use AI-assisted tools during our recruiting process.
- Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.
______________________________________________________________________
PERKS & BENEFITS
- Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
- Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
- Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support – Set up your workspace for comfort and success.
- Technology stipend – Equivalent to US$100 net per month to help support your work.
- Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave – 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
- Docker swag – Because representing the whale never gets old.
Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.
#LI-REMOTE
Location: United Kingdom
Workplace: Remote
ClickHouse is on a mission to grow a vibrant user community and establish ourselves as a cloud-first company. We are seeking an experienced Solutions Architect Leader to continue to build, lead, and scale our Solutions Architecture function across NEMEA. This is a pivotal role for someone who thrives at the intersection of technical leadership, customer impact, and team development.
Joining at an exciting stage following the general availability of our serverless ClickHouse Cloud product, you will play a key role in shaping how ClickHouse is positioned, adopted, and scaled across the region. You will lead a growing team of Solutions Architects while remaining close to customers, partners, and the field.
What You’ll Be Doing
- Lead, mentor, and scale the NEMEA Solutions Architecture team, setting technical standards, best practices, and a strong customer-first culture.
- Partner closely with Sales, Product, and Engineering leadership to drive successful outcomes across enterprise and commercial customers.
- Serve as a senior technical advisor to customers, engaging at all levels from C-suite stakeholders to architects, data engineers, and developers.
- Translate complex business and technical requirements into scalable, cloud-native solution designs, including architecture, migrations, workflows, and data visualisation.
- Guide and support high-impact proofs of concept (POCs) and reference architectures that accelerate adoption and expansion.
- Evangelise ClickHouse’s vision, architecture, and value proposition across the NEMEA market, including participation in executive briefings, events, and community initiatives.
- Drive regional initiatives that help customers transform raw data into actionable insights aligned with clear business outcomes.
- Provide feedback from the field to inform product strategy, roadmap priorities, and go-to-market execution.
What You Bring
- Significant experience in Solutions Architecture, Sales Engineering, or a similar customer-facing technical leadership role, with prior people management experience.
- Strong background working with open-source software business models and cloud-first technologies.
- Hands-on experience designing and supporting scalable, highly available distributed systems.
- Proven ability to balance strategic leadership with hands-on technical engagement when needed.
- Excellent communication and stakeholder management skills, with the ability to bridge business goals and technical solutions.
- Experience operating in fast-growing, high-change environments and building teams from early stages.
Bonus Points For
- Experience deploying applications or selling into environments with major cloud providers (AWS, GCP, Azure).
- Familiarity with database technologies, data modelling, and analytical workloads.
- Familiarity with observability technologies.
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new eligible team member who joins our company receives equity.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: Poland
Workplace: Remote
OUR VISION & PRODUCTS
🚀 EverAI — Building the Future of AI Companionship
One of the Top 15 Largest & Fastest-Growing AI Companies in the World
50 Million Users in 2 years — Help Us Reach 100M first, 500M next
At EverAI, we’re shaping what it means to connect with AI. With 50 million users and counting, we're not just building products — we're creating entirely new categories.
Our flagship product is the world’s largest AI companionship platform, redefining relationships for millions. It is governed by our proprietary moderation system, EverGuard — an internal AI designed to ensure everything we build is safe, ethical, and human-first.
And we’re only just getting started!
OUR TEAM
We are an enthusiastic, passionate and hardworking team of ≈ 100 people. Our founding team has strong entrepreneurial experience building and scaling web products from 0 to IPO.
Alexis Soulopoulos [CEO]
• 10+ years in Tech Executive Leadership
• Co-Founder Mad Paws Holdings (from 0 to IPO)
• Forbes 30 under 30 + Deloitte TechFast50 ’22 & ‘23
Michael Monin [Co-founder & CTO]
• 10+ years as CTO / COO (web2/web3), 3 years in AI/LLM
• Serial-entrepreneur: MTK Digital (exited / 0->$20m revenue) and Zipchat (AI Chatbot for E-commerce brands)
Thomas Lacroix [Co-founder & CMO]
• 8+ years in Customer Acquisition & E-commerce Growth
• Serial-entrepreneur: Curatible (sold to Blackstone) and MTK Digital (exited / 0->$20m revenue)
Maruša Fasano [CFO/Legal]
• 25+ years in Finance, Strategy, M&A
• Ex-CFO/M&A @Curatible (exited to Blackstone)
• Ex-President of the Board @SotremoSA (exited)
• Co-founder/CFO @SoftOne (exited)
YOUR ROLE
As a Security Engineer, you’ll own application security for a fast-growing AI companionship platform. This is a hands-on AppSec role: you’ll review code, find real vulnerabilities and drive fixes across the stack. You’ll be the main security person in the company, reporting directly to our CTO and Co-Founder. You’ll set direction yourself and explain risk clearly to non-security colleagues. Our product includes AI-generated content, including NSFW content, and you’ll also keep an eye on AI-specific threats like prompt injection. Real ownership from day one.
This isn’t an infrastructure, networking or DevSecOps role: we’re looking for application security depth.
KEY RESPONSIBILITIES
APPLICATION SECURITY (THE CORE OF THE ROLE)
- Review code every week to catch vulnerabilities before they ship
- Find, prioritize and drive fixes for real vulnerabilities across the stack, not surface-level issues
AUDITS AND PENTESTS
- Coordinate external security audits and penetration tests
- Challenge findings where needed, and follow them through to fixes
ENGINEERING AND AUTOMATION
- Automate security work and build the tools you need to scale it
- Use AI tools daily in your security work: code review, pentests and scripting
OWNERSHIP AND COMMUNICATION
- Own security end to end with little support, and decide what matters most
- Explain technical risk in plain words to the team and leadership
- Cover security alerts, including occasional night and weekend on-call
ALSO PART OF THE ROLE (LIGHTER)
- Keep a simple risk register and GRC documentation up to date
- Share security updates with the team and run awareness training
- Watch emerging AI threats (prompt injection, jailbreaks, content filter bypass) and incidents at our AI providers
YOUR QUALIFICATIONS
MUST-HAVES
- 2+ years of hands-on security experience
- Hands-on AppSec, not compliance only: you review code regularly and can walk us through a real vulnerability you found and fixed
- Audits and pentests: you’ve coordinated an external audit or pentest and followed the findings through to fixes
- Engineering workflows: you ship code with Git/GitHub, script in Python or Bash, and have recent hands-on work on a modern web stack (e.g. Rails, Node; GCP, Heroku or similar)
- Ownership with little support: you’ve been the sole or lead security person, or owned a security area on your own. You’ve reviewed code or tested systems every week in the last 2 years, and you explain risk clearly to non-technical people
- AI in your daily work: you use AI tools every day in your security work
- A hacker mindset: You love breaking things to make them safer, and security isn’t only your job: you do it for fun too, through bug bounties, CTFs, research, write-ups or your own tools.
NICE-TO-HAVES
- ⭐ AI/LLM security testing (prompt injection, jailbreaking): a strong plus
- Experience at an AI company or a scale-up
- GRC awareness
- Familiarity with MDM and access management
SOFT SKILLS
🗣 Strong communication & collaborative skills (perfectly fluent in English)
🧢 Goal-orientated, ownership and commitment
⚡️ Doer mindset - we are moving fast and we need people who can find the right balance between executing, planning and strategy
🧢 Humble - willing to learn, open to feedback
🍭 #NSFW - you are comfortable working in an environment with products that are based on uncensored models and content
WHY EVERAI?
📈 Exponential Growth: From 50M users in 2 years, to 100M next — and 500M beyond
🚀 Track Record of Category-Creating Innovation: We consistently launch world-first AI applications — setting the pace, not following it
🌍 Global Impact: Top-tier user growth, real-world adoption, and cultural relevance
🧠 Proven Leadership: A senior team that’s launched, scaled, and exited & IPO’d multiple scale ups — now fully focused on reshaping AI companionship
👥 Elite Remote Team: 100% remote and built to win — world-class talent from Tier 1 tech companies, with a culture of ownership, velocity, and radical creativity
🛡️ Ethical Core: Our AI ecosystem is governed by EverGuard, our proprietary AI moderation technology, ensuring responsible development at scale
WHAT WE OFFER
✍️ Contract Type: We prefer B2B, but we’re flexible, what matters is long-term commitment and impact
📍 Work From Anywhere: Fully remote. Choose the environment where you do your best work
🏝️ Paid Time Off: 4 weeks (20 working days) of PTO per year to recharge and reset
👨👩👧👦 Annual Gathering: A yearly in-person meetup to connect, brainstorm, and celebrate wins together
❤️🩹 Health & Wellness Support: Monthly allowance of 100 USD for health insurance expenses & access to unlimited 1:1 sessions with psychologists and lifestyle experts through OpenUp (also available to up to three of your family members)
🏢 Co-Working Space Budget: Work from a co-working space up to twice per month (35 EUR / 40 USD per visit) to stay inspired and connected
📚 Learning Budget: Dedicated funds to support your professional growth: courses, books, conferences, events, or certifications
💻 Company Laptop & Equipment: Laptop provided + monitor budget up to 250 USD + keyboard/mouse/mic/headphones budget up to 150 USD
⚡ AI Tools Access: Premium access to ChatGPT, Hugging Face, Claude Code, and any other tool needed to excel at your job, power your ideas and workflows
🎯 TOP TIER TALENT IS OUR MULTIPLIER
We’re a fully remote group of A-players from Tier 1 tech, led by an exec team who’ve launched, scaled, and exited multiple companies. We move fast, and care deeply about what we build — and who we build it with.
We’re looking for exceptional talent ready to ship & distribute world-first AI products at scale, fast, and co-create with us this category-defining business.
If that’s you — reach out and apply!
Location: Hungary
Workplace: Remote
OUR VISION & PRODUCTS
🚀 EverAI — Building the Future of AI Companionship
One of the Top 15 Largest & Fastest-Growing AI Companies in the World
50 Million Users in 2 years — Help Us Reach 100M first, 500M next
At EverAI, we’re shaping what it means to connect with AI. With 50 million users and counting, we're not just building products — we're creating entirely new categories.
Our flagship product is the world’s largest AI companionship platform, redefining relationships for millions. It is governed by our proprietary moderation system, EverGuard — an internal AI designed to ensure everything we build is safe, ethical, and human-first.
And we’re only just getting started!
OUR TEAM
We are an enthusiastic, passionate and hardworking team of ≈ 100 people. Our founding team has strong entrepreneurial experience building and scaling web products from 0 to IPO.
Alexis Soulopoulos [CEO]
• 10+ years in Tech Executive Leadership
• Co-Founder Mad Paws Holdings (from 0 to IPO)
• Forbes 30 under 30 + Deloitte TechFast50 ’22 & ‘23
Michael Monin [Co-founder & CTO]
• 10+ years as CTO / COO (web2/web3), 3 years in AI/LLM
• Serial-entrepreneur: MTK Digital (exited / 0->$20m revenue) and Zipchat (AI Chatbot for E-commerce brands)
Thomas Lacroix [Co-founder & CMO]
• 8+ years in Customer Acquisition & E-commerce Growth
• Serial-entrepreneur: Curatible (sold to Blackstone) and MTK Digital (exited / 0->$20m revenue)
Maruša Fasano [CFO/Legal]
• 25+ years in Finance, Strategy, M&A
• Ex-CFO/M&A @Curatible (exited to Blackstone)
• Ex-President of the Board @SotremoSA (exited)
• Co-founder/CFO @SoftOne (exited)
YOUR ROLE
As a Security Engineer, you’ll own application security for a fast-growing AI companionship platform. This is a hands-on AppSec role: you’ll review code, find real vulnerabilities and drive fixes across the stack. You’ll be the main security person in the company, reporting directly to our CTO and Co-Founder. You’ll set direction yourself and explain risk clearly to non-security colleagues. Our product includes AI-generated content, including NSFW content, and you’ll also keep an eye on AI-specific threats like prompt injection. Real ownership from day one.
This isn’t an infrastructure, networking or DevSecOps role: we’re looking for application security depth.
KEY RESPONSIBILITIES
APPLICATION SECURITY (THE CORE OF THE ROLE)
- Review code every week to catch vulnerabilities before they ship
- Find, prioritize and drive fixes for real vulnerabilities across the stack, not surface-level issues
AUDITS AND PENTESTS
- Coordinate external security audits and penetration tests
- Challenge findings where needed, and follow them through to fixes
ENGINEERING AND AUTOMATION
- Automate security work and build the tools you need to scale it
- Use AI tools daily in your security work: code review, pentests and scripting
OWNERSHIP AND COMMUNICATION
- Own security end to end with little support, and decide what matters most
- Explain technical risk in plain words to the team and leadership
- Cover security alerts, including occasional night and weekend on-call
ALSO PART OF THE ROLE (LIGHTER)
- Keep a simple risk register and GRC documentation up to date
- Share security updates with the team and run awareness training
- Watch emerging AI threats (prompt injection, jailbreaks, content filter bypass) and incidents at our AI providers
YOUR QUALIFICATIONS
MUST-HAVES
- 2+ years of hands-on security experience
- Hands-on AppSec, not compliance only: you review code regularly and can walk us through a real vulnerability you found and fixed
- Audits and pentests: you’ve coordinated an external audit or pentest and followed the findings through to fixes
- Engineering workflows: you ship code with Git/GitHub, script in Python or Bash, and have recent hands-on work on a modern web stack (e.g. Rails, Node; GCP, Heroku or similar)
- Ownership with little support: you’ve been the sole or lead security person, or owned a security area on your own. You’ve reviewed code or tested systems every week in the last 2 years, and you explain risk clearly to non-technical people
- AI in your daily work: you use AI tools every day in your security work
- A hacker mindset: You love breaking things to make them safer, and security isn’t only your job: you do it for fun too, through bug bounties, CTFs, research, write-ups or your own tools.
NICE-TO-HAVES
- ⭐ AI/LLM security testing (prompt injection, jailbreaking): a strong plus
- Experience at an AI company or a scale-up
- GRC awareness
- Familiarity with MDM and access management
SOFT SKILLS
🗣 Strong communication & collaborative skills (perfectly fluent in English)
🧢 Goal-orientated, ownership and commitment
⚡️ Doer mindset - we are moving fast and we need people who can find the right balance between executing, planning and strategy
🧢 Humble - willing to learn, open to feedback
🍭 #NSFW - you are comfortable working in an environment with products that are based on uncensored models and content
WHY EVERAI?
📈 Exponential Growth: From 50M users in 2 years, to 100M next — and 500M beyond
🚀 Track Record of Category-Creating Innovation: We consistently launch world-first AI applications — setting the pace, not following it
🌍 Global Impact: Top-tier user growth, real-world adoption, and cultural relevance
🧠 Proven Leadership: A senior team that’s launched, scaled, and exited & IPO’d multiple scale ups — now fully focused on reshaping AI companionship
👥 Elite Remote Team: 100% remote and built to win — world-class talent from Tier 1 tech companies, with a culture of ownership, velocity, and radical creativity
🛡️ Ethical Core: Our AI ecosystem is governed by EverGuard, our proprietary AI moderation technology, ensuring responsible development at scale
WHAT WE OFFER
✍️ Contract Type: We prefer B2B, but we’re flexible, what matters is long-term commitment and impact
📍 Work From Anywhere: Fully remote. Choose the environment where you do your best work
🏝️ Paid Time Off: 4 weeks (20 working days) of PTO per year to recharge and reset
👨👩👧👦 Annual Gathering: A yearly in-person meetup to connect, brainstorm, and celebrate wins together
❤️🩹 Health & Wellness Support: Monthly allowance of 100 USD for health insurance expenses & access to unlimited 1:1 sessions with psychologists and lifestyle experts through OpenUp (also available to up to three of your family members)
🏢 Co-Working Space Budget: Work from a co-working space up to twice per month (35 EUR / 40 USD per visit) to stay inspired and connected
📚 Learning Budget: Dedicated funds to support your professional growth: courses, books, conferences, events, or certifications
💻 Company Laptop & Equipment: Laptop provided + monitor budget up to 250 USD + keyboard/mouse/mic/headphones budget up to 150 USD
⚡ AI Tools Access: Premium access to ChatGPT, Hugging Face, Claude Code, and any other tool needed to excel at your job, power your ideas and workflows
🎯 TOP TIER TALENT IS OUR MULTIPLIER
We’re a fully remote group of A-players from Tier 1 tech, led by an exec team who’ve launched, scaled, and exited multiple companies. We move fast, and care deeply about what we build — and who we build it with.
We’re looking for exceptional talent ready to ship & distribute world-first AI products at scale, fast, and co-create with us this category-defining business.
If that’s you — reach out and apply!
Location: Spain
Workplace: Remote
OUR VISION & PRODUCTS
🚀 EverAI — Building the Future of AI Companionship
One of the Top 15 Largest & Fastest-Growing AI Companies in the World
50 Million Users in 2 years — Help Us Reach 100M first, 500M next
At EverAI, we’re shaping what it means to connect with AI. With 50 million users and counting, we're not just building products — we're creating entirely new categories.
Our flagship product is the world’s largest AI companionship platform, redefining relationships for millions. It is governed by our proprietary moderation system, EverGuard — an internal AI designed to ensure everything we build is safe, ethical, and human-first.
And we’re only just getting started!
OUR TEAM
We are an enthusiastic, passionate and hardworking team of ≈ 100 people. Our founding team has strong entrepreneurial experience building and scaling web products from 0 to IPO.
Alexis Soulopoulos [CEO]
• 10+ years in Tech Executive Leadership
• Co-Founder Mad Paws Holdings (from 0 to IPO)
• Forbes 30 under 30 + Deloitte TechFast50 ’22 & ‘23
Michael Monin [Co-founder & CTO]
• 10+ years as CTO / COO (web2/web3), 3 years in AI/LLM
• Serial-entrepreneur: MTK Digital (exited / 0->$20m revenue) and Zipchat (AI Chatbot for E-commerce brands)
Thomas Lacroix [Co-founder & CMO]
• 8+ years in Customer Acquisition & E-commerce Growth
• Serial-entrepreneur: Curatible (sold to Blackstone) and MTK Digital (exited / 0->$20m revenue)
Maruša Fasano [CFO/Legal]
• 25+ years in Finance, Strategy, M&A
• Ex-CFO/M&A @Curatible (exited to Blackstone)
• Ex-President of the Board @SotremoSA (exited)
• Co-founder/CFO @SoftOne (exited)
YOUR ROLE
As a Security Engineer, you’ll own application security for a fast-growing AI companionship platform. This is a hands-on AppSec role: you’ll review code, find real vulnerabilities and drive fixes across the stack. You’ll be the main security person in the company, reporting directly to our CTO and Co-Founder. You’ll set direction yourself and explain risk clearly to non-security colleagues. Our product includes AI-generated content, including NSFW content, and you’ll also keep an eye on AI-specific threats like prompt injection. Real ownership from day one.
This isn’t an infrastructure, networking or DevSecOps role: we’re looking for application security depth.
KEY RESPONSIBILITIES
APPLICATION SECURITY (THE CORE OF THE ROLE)
- Review code every week to catch vulnerabilities before they ship
- Find, prioritize and drive fixes for real vulnerabilities across the stack, not surface-level issues
AUDITS AND PENTESTS
- Coordinate external security audits and penetration tests
- Challenge findings where needed, and follow them through to fixes
ENGINEERING AND AUTOMATION
- Automate security work and build the tools you need to scale it
- Use AI tools daily in your security work: code review, pentests and scripting
OWNERSHIP AND COMMUNICATION
- Own security end to end with little support, and decide what matters most
- Explain technical risk in plain words to the team and leadership
- Cover security alerts, including occasional night and weekend on-call
ALSO PART OF THE ROLE (LIGHTER)
- Keep a simple risk register and GRC documentation up to date
- Share security updates with the team and run awareness training
- Watch emerging AI threats (prompt injection, jailbreaks, content filter bypass) and incidents at our AI providers
YOUR QUALIFICATIONS
MUST-HAVES
- 2+ years of hands-on security experience
- Hands-on AppSec, not compliance only: you review code regularly and can walk us through a real vulnerability you found and fixed
- Audits and pentests: you’ve coordinated an external audit or pentest and followed the findings through to fixes
- Engineering workflows: you ship code with Git/GitHub, script in Python or Bash, and have recent hands-on work on a modern web stack (e.g. Rails, Node; GCP, Heroku or similar)
- Ownership with little support: you’ve been the sole or lead security person, or owned a security area on your own. You’ve reviewed code or tested systems every week in the last 2 years, and you explain risk clearly to non-technical people
- AI in your daily work: you use AI tools every day in your security work
- A hacker mindset: You love breaking things to make them safer, and security isn’t only your job: you do it for fun too, through bug bounties, CTFs, research, write-ups or your own tools.
NICE-TO-HAVES
- ⭐ AI/LLM security testing (prompt injection, jailbreaking): a strong plus
- Experience at an AI company or a scale-up
- GRC awareness
- Familiarity with MDM and access management
SOFT SKILLS
🗣 Strong communication & collaborative skills (perfectly fluent in English)
🧢 Goal-orientated, ownership and commitment
⚡️ Doer mindset - we are moving fast and we need people who can find the right balance between executing, planning and strategy
🧢 Humble - willing to learn, open to feedback
🍭 #NSFW - you are comfortable working in an environment with products that are based on uncensored models and content
WHY EVERAI?
📈 Exponential Growth: From 50M users in 2 years, to 100M next — and 500M beyond
🚀 Track Record of Category-Creating Innovation: We consistently launch world-first AI applications — setting the pace, not following it
🌍 Global Impact: Top-tier user growth, real-world adoption, and cultural relevance
🧠 Proven Leadership: A senior team that’s launched, scaled, and exited & IPO’d multiple scale ups — now fully focused on reshaping AI companionship
👥 Elite Remote Team: 100% remote and built to win — world-class talent from Tier 1 tech companies, with a culture of ownership, velocity, and radical creativity
🛡️ Ethical Core: Our AI ecosystem is governed by EverGuard, our proprietary AI moderation technology, ensuring responsible development at scale
WHAT WE OFFER
✍️ Contract Type: We prefer B2B, but we’re flexible, what matters is long-term commitment and impact
📍 Work From Anywhere: Fully remote. Choose the environment where you do your best work
🏝️ Paid Time Off: 4 weeks (20 working days) of PTO per year to recharge and reset
👨👩👧👦 Annual Gathering: A yearly in-person meetup to connect, brainstorm, and celebrate wins together
❤️🩹 Health & Wellness Support: Monthly allowance of 100 USD for health insurance expenses & access to unlimited 1:1 sessions with psychologists and lifestyle experts through OpenUp (also available to up to three of your family members)
🏢 Co-Working Space Budget: Work from a co-working space up to twice per month (35 EUR / 40 USD per visit) to stay inspired and connected
📚 Learning Budget: Dedicated funds to support your professional growth: courses, books, conferences, events, or certifications
💻 Company Laptop & Equipment: Laptop provided + monitor budget up to 250 USD + keyboard/mouse/mic/headphones budget up to 150 USD
⚡ AI Tools Access: Premium access to ChatGPT, Hugging Face, Claude Code, and any other tool needed to excel at your job, power your ideas and workflows
🎯 TOP TIER TALENT IS OUR MULTIPLIER
We’re a fully remote group of A-players from Tier 1 tech, led by an exec team who’ve launched, scaled, and exited multiple companies. We move fast, and care deeply about what we build — and who we build it with.
We’re looking for exceptional talent ready to ship & distribute world-first AI products at scale, fast, and co-create with us this category-defining business.
If that’s you — reach out and apply!
Location: Germany
Workplace: Remote
OUR VISION & PRODUCTS
🚀 EverAI — Building the Future of AI Companionship
One of the Top 15 Largest & Fastest-Growing AI Companies in the World
50 Million Users in 2 years — Help Us Reach 100M first, 500M next
At EverAI, we’re shaping what it means to connect with AI. With 50 million users and counting, we're not just building products — we're creating entirely new categories.
Our flagship product is the world’s largest AI companionship platform, redefining relationships for millions. It is governed by our proprietary moderation system, EverGuard — an internal AI designed to ensure everything we build is safe, ethical, and human-first.
And we’re only just getting started!
OUR TEAM
We are an enthusiastic, passionate and hardworking team of ≈ 100 people. Our founding team has strong entrepreneurial experience building and scaling web products from 0 to IPO.
Alexis Soulopoulos [CEO]
• 10+ years in Tech Executive Leadership
• Co-Founder Mad Paws Holdings (from 0 to IPO)
• Forbes 30 under 30 + Deloitte TechFast50 ’22 & ‘23
Michael Monin [Co-founder & CTO]
• 10+ years as CTO / COO (web2/web3), 3 years in AI/LLM
• Serial-entrepreneur: MTK Digital (exited / 0->$20m revenue) and Zipchat (AI Chatbot for E-commerce brands)
Thomas Lacroix [Co-founder & CMO]
• 8+ years in Customer Acquisition & E-commerce Growth
• Serial-entrepreneur: Curatible (sold to Blackstone) and MTK Digital (exited / 0->$20m revenue)
Maruša Fasano [CFO/Legal]
• 25+ years in Finance, Strategy, M&A
• Ex-CFO/M&A @Curatible (exited to Blackstone)
• Ex-President of the Board @SotremoSA (exited)
• Co-founder/CFO @SoftOne (exited)
YOUR ROLE
As a Security Engineer, you’ll own application security for a fast-growing AI companionship platform. This is a hands-on AppSec role: you’ll review code, find real vulnerabilities and drive fixes across the stack. You’ll be the main security person in the company, reporting directly to our CTO and Co-Founder. You’ll set direction yourself and explain risk clearly to non-security colleagues. Our product includes AI-generated content, including NSFW content, and you’ll also keep an eye on AI-specific threats like prompt injection. Real ownership from day one.
This isn’t an infrastructure, networking or DevSecOps role: we’re looking for application security depth.
KEY RESPONSIBILITIES
APPLICATION SECURITY (THE CORE OF THE ROLE)
- Review code every week to catch vulnerabilities before they ship
- Find, prioritize and drive fixes for real vulnerabilities across the stack, not surface-level issues
AUDITS AND PENTESTS
- Coordinate external security audits and penetration tests
- Challenge findings where needed, and follow them through to fixes
ENGINEERING AND AUTOMATION
- Automate security work and build the tools you need to scale it
- Use AI tools daily in your security work: code review, pentests and scripting
OWNERSHIP AND COMMUNICATION
- Own security end to end with little support, and decide what matters most
- Explain technical risk in plain words to the team and leadership
- Cover security alerts, including occasional night and weekend on-call
ALSO PART OF THE ROLE (LIGHTER)
- Keep a simple risk register and GRC documentation up to date
- Share security updates with the team and run awareness training
- Watch emerging AI threats (prompt injection, jailbreaks, content filter bypass) and incidents at our AI providers
YOUR QUALIFICATIONS
MUST-HAVES
- 2+ years of hands-on security experience
- Hands-on AppSec, not compliance only: you review code regularly and can walk us through a real vulnerability you found and fixed
- Audits and pentests: you’ve coordinated an external audit or pentest and followed the findings through to fixes
- Engineering workflows: you ship code with Git/GitHub, script in Python or Bash, and have recent hands-on work on a modern web stack (e.g. Rails, Node; GCP, Heroku or similar)
- Ownership with little support: you’ve been the sole or lead security person, or owned a security area on your own. You’ve reviewed code or tested systems every week in the last 2 years, and you explain risk clearly to non-technical people
- AI in your daily work: you use AI tools every day in your security work
- A hacker mindset: You love breaking things to make them safer, and security isn’t only your job: you do it for fun too, through bug bounties, CTFs, research, write-ups or your own tools.
NICE-TO-HAVES
- ⭐ AI/LLM security testing (prompt injection, jailbreaking): a strong plus
- Experience at an AI company or a scale-up
- GRC awareness
- Familiarity with MDM and access management
SOFT SKILLS
🗣 Strong communication & collaborative skills (perfectly fluent in English)
🧢 Goal-orientated, ownership and commitment
⚡️ Doer mindset - we are moving fast and we need people who can find the right balance between executing, planning and strategy
🧢 Humble - willing to learn, open to feedback
🍭 #NSFW - you are comfortable working in an environment with products that are based on uncensored models and content
WHY EVERAI?
📈 Exponential Growth: From 50M users in 2 years, to 100M next — and 500M beyond
🚀 Track Record of Category-Creating Innovation: We consistently launch world-first AI applications — setting the pace, not following it
🌍 Global Impact: Top-tier user growth, real-world adoption, and cultural relevance
🧠 Proven Leadership: A senior team that’s launched, scaled, and exited & IPO’d multiple scale ups — now fully focused on reshaping AI companionship
👥 Elite Remote Team: 100% remote and built to win — world-class talent from Tier 1 tech companies, with a culture of ownership, velocity, and radical creativity
🛡️ Ethical Core: Our AI ecosystem is governed by EverGuard, our proprietary AI moderation technology, ensuring responsible development at scale
WHAT WE OFFER
✍️ Contract Type: We prefer B2B, but we’re flexible, what matters is long-term commitment and impact
📍 Work From Anywhere: Fully remote. Choose the environment where you do your best work
🏝️ Paid Time Off: 4 weeks (20 working days) of PTO per year to recharge and reset
👨👩👧👦 Annual Gathering: A yearly in-person meetup to connect, brainstorm, and celebrate wins together
❤️🩹 Health & Wellness Support: Monthly allowance of 100 USD for health insurance expenses & access to unlimited 1:1 sessions with psychologists and lifestyle experts through OpenUp (also available to up to three of your family members)
🏢 Co-Working Space Budget: Work from a co-working space up to twice per month (35 EUR / 40 USD per visit) to stay inspired and connected
📚 Learning Budget: Dedicated funds to support your professional growth: courses, books, conferences, events, or certifications
💻 Company Laptop & Equipment: Laptop provided + monitor budget up to 250 USD + keyboard/mouse/mic/headphones budget up to 150 USD
⚡ AI Tools Access: Premium access to ChatGPT, Hugging Face, Claude Code, and any other tool needed to excel at your job, power your ideas and workflows
🎯 TOP TIER TALENT IS OUR MULTIPLIER
We’re a fully remote group of A-players from Tier 1 tech, led by an exec team who’ve launched, scaled, and exited multiple companies. We move fast, and care deeply about what we build — and who we build it with.
We’re looking for exceptional talent ready to ship & distribute world-first AI products at scale, fast, and co-create with us this category-defining business.
If that’s you — reach out and apply!
ОфисAuckland; You’ll be comfortable working across countries, cultures, languages and time zones, and you’ll know how to adapt a global standard so it works in the real world
УдалённоEurope
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