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Location: Almaty, Kazakhstan Workplace: hybrid Delivery Hub is one of inDrive’s business units responsible for building and scaling the delivery product, which is rapidly expanding into new markets and adopting an AI-first approach to engineering processes. We are looking for a Tech Lead who will combine hands-on engineering with leadership responsibilities: owning team delivery and execution, defining technical direction and ensuring solution quality, as well as supporting engineers’ growth through feedback, mentoring, and regular 1:1s under the guidance of an Engineering Manager. Key Responsibilities Translate business needs into a technical strategy with measurable outcomes. Ensure alignment with the global company strategy. Identify and propose architectural and technical improvements across the product and platform, using data and trade-off analysis. Advocate, present, and defend technical solutions at the organizational level in collaboration with various stakeholders (Product, Data, Security, SRE, etc.). Participate in reviewing product & technical strategies as a subject-matter expert. Lead the process of technical research and implementation to create or improve services and systems. Write clean, effective, and maintainable code based on company standards. Participate in improving company-wide code and review standards. Take ownership of and improve the Android development lifecycle. Help engineers grow and increase their productivity. Create effective processes for knowledge sharing and collaborative work. Increase the re-use of best practices across teams. Lead task decomposition; mentor engineers and contribute to engineering guidelines. Skills, Knowledge and Expertise 6+ years of commercial Android development; expert in Kotlin and modern Android APIs. Hands-on experience with Retrofit/OkHttp, Coroutines/Flow (plus RxJava for legacy), Jetpack (Compose, WorkManager), Google Maps, FCM, and Gradle. Proven experience with CI/CD (GitHub Actions/GitLab CI), feature flags, and large-scale A/B experimentation. Strong grasp of offline storage, concurrency, performance tuning, and network debugging. Practical expertise in Clean Architecture and mainstream patterns (MVI/MVVM/MVP) applied in production. Deep understanding of client-server interaction and how to make it efficient. Knowledge of specific features and limitations for various use cases. Proven record of mentoring and technical leadership, shaping processes, and raising engineering quality across teams. Strong grasp of backend-service principles, API design, networking, concurrency, and performance optimization. Experience setting up telemetry, dashboards, and automated alerts for production systems; risk assessment and mitigation. Exceptional communication, strategic thinking, and influence; able to drive alignment across multiple teams. AI-first mindset and readiness to adopt AI tools in engineering processes. Real backend development experience is a strong plus. Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Mexico City, Mexico Workplace: onsite The Quality Assurance Group Lead combines advanced quality assurance expertise with people management, mentoring, and quality control — ensuring the consistency, accuracy, and effectiveness of quality evaluations within an assigned region, workflow, or operational scope. This role sits between QA Specialist and QA Manager, leading a team of 5–7 QA Specialists within inDrive's CS Operational Excellence department, and reports directly to the QA Manager. Key Responsibilities Lead a team of 5–7 QA Specialists within the assigned scope Distribute and prioritize workload across the team Coach, mentor, and develop QA Specialist competencies Monitor individual and team performance against quality KPIs Conduct regular 1:1s, team meetings, and performance reviews Conduct quality audits and second-level reviews of QA Specialist evaluations Ensure consistent application of quality governance frameworks and evaluation standards Act as the escalation point for complex quality-related questions and methodology disputes Lead calibration sessions to align monitoring results across the team Resolve disagreements related to monitoring results or evaluation methodology Identify trends, recurring mistakes, and systemic quality issues within the assigned scope Prepare quality insights, summaries, and action plans for stakeholders Support the implementation of new QA methodologies, monitoring scenarios, and process updates Participate in QA automation and process-improvement initiatives Provide data-driven recommendations to QA management based on monitoring results Skills, Knowledge & Expertise 3+ years of experience in Customer Support, Quality Assurance, or Operational Excellence Proven experience in quality monitoring, evaluations, and calibration processes Experience coaching, mentoring, or formally coordinating the work of others Experience working in multi-team or multi-vendor (BPO) environments — preferred Strong knowledge of quality frameworks, monitoring methodologies, and calibration standards Excellent analytical skills with the ability to identify trends and systemic patterns Strong written and verbal communication skills; ability to present findings clearly Demonstrated ability to collaborate across functions and levels of the organization Proficiency with QA platforms, dashboards, reporting tools, and performance analytics systems Ability to manage competing priorities and work effectively in a fast-paced environment Bilingual proficiency in Spanish and English (spoken and written) Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Limassol, Cyprus Workplace: hybrid The Commercial Lead will own the sales pipeline and revenue, driving outbound sales and managing complex B2B deals with AI and data companies, from qualification and pilots to recurring contracts. The role also includes developing strategic partnerships and channels, shaping pricing and commercial terms, and bringing customer demand and market insights back to product and operations. Key Responsibilities Own the pipeline and the number Build and run outbound to AI labs, applied AI companies, and data vendors who need collection capacity they don't have in-house. Qualify hard and early: match buyer requirements against what our network can realistically deliver, and walk away from deals that don't fit. Run complex, technical deals Sell to technical buyers - data leads, research managers, ML and data ops teams - in long, spec-heavy, consultative cycles. Collect buyer requirements (languages, demographics, modality, annotation depth, licensing scope), push back when a spec isn't deliverable. Manage pilots and convert them into recurring volume. Shape pricing and commercial framework Own our price book across modalities (per audio hour, per image, per video hour, per annotated unit) and defend margin against buyer pressure and vendor benchmarks. Alongside with the business unit leader work with legal, privacy and tax on DPAs, consent frameworks,contracts across multiple jurisdictions. Build the channel Develop partnerships with data vendors and platforms who can route demand to us where we have coverage they lack. Represent DataTasks at the venues where this market actually buys - research conferences, data and AI events, and buyer-side procurement teams. Feed the roadmap Bring structured demand signal back into product and operations Qualifications Must have Experience in B2B sales, business or commercial roles, with a track record of closing complex deals you personally sourced and ran. Direct experience in AI/ML data, data annotation and labelling services, data licensing, or a closely adjacent technical services market. Comfort selling to technical and research buyers. Genuine zero-to-one appetite. There is no inbound, no established brand in this market, and no playbook to inherit. Fluent English, written and spoken, at a level suitable for negotiating with US and EU counterparties. Nice to have An existing network among AI labs, data vendors, or enterprise AI teams. Experience operating in or selling data from emerging markets. Working knowledge of data protection regimes (GDPR, LGPD, and equivalents in our operating markets). Additional languages, particularly Spanish, Portuguese or Russian. Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries Develop your professional skills with access to mentoring, career consulting, and learning programs Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects Work alongside people who take initiative, speak openly, and challenge themselves to grow Improve your language skills through co-financed courses and internal speaking clubs Annual salary from 75 600 EUR gross Final benefits may vary depending on the location.

Location: Abu Dhabi, United Arab Emirates Workplace: hybrid Please submit your resume in English. Otherwise, your application will be dismissed. The Agency Sales Lead – MENA is a senior commercial position responsible for securing holding-level media agreements with the Big 5 agency holding groups (Omnicom including IPG, WPP, Publicis Groupe, Dentsu and Havas) and converting them into committed, long-term budgets for inDrive Ads. Operating from Dubai, you will use your inside knowledge of how the holdings plan, negotiate and allocate client investment, together with existing senior relationships across their investment, trading and planning teams, to secure inDrive a place on the media plans of top global and regional brands. As the first commercial lead for agency holdings in the region, you will own each agreement from initial conversation through negotiation, signature and activation, collaborating with internal Legal, Finance, Accounting, and Procurement teams to build the contracting framework the holdings require. Agreements secured in MENA are the starting point: once proven, you will extend them with the holdings' regional and global teams into other inDrive markets. Additionally, you will serve as a primary intelligence channel, gathering holding requirements to directly inform global product and feature roadmaps. Key Responsibilities Deliver against quarterly and annual revenue targets tied to committed budgets under holding agreements and the regional sales bonus structure. Negotiate and execute annual and multi-year media agreements with the Big 5 holdings and their investment and trading units (trading agreements, joint business plans, preferred partner deals), covering budget commitments, pricing, incentives and inventory access. Build and maintain direct relationships with the decision-makers who allocate advertiser budgets: heads of media investment and trading, heads of planning and buying, and client leads on top global and regional brand accounts. Secure inDrive's inclusion on holding preferred partner lists and on the annual media plans of top global brands, and grow committed spend year on year. Extend successful MENA agreements to the holdings' regional and global teams to unlock budgets across other inDrive markets. Manage end-to-end contract execution by partnering with internal Legal, Finance, Procurement, and Accounting teams to establish contracting, billing and compliance workflows that meet holding requirements. Run joint business planning and quarterly business reviews with each holding, tracking committed versus delivered spend. Gather structured holding feedback on measurement, data, formats and trading requirements, synthesizing it into recommendations that inform global Product team feature development and roadmap prioritization. Execute seamless commercial handoffs of signed agreements and campaign briefs to central Account Management and AdOps teams for setup, execution and retention, while remaining accountable for delivery against commitments. Maintain accurate agreement status, pipeline tracking, and revenue forecasting within the CRM system. Travel across MENA and to holding regional and global hubs as required. Qualifications 10+ years in digital media, including at least 5 years inside a Big 5 media agency holding group (Omnicom/IPG, WPP, Publicis Groupe, Dentsu, Havas) in media investment, trading, planning and buying, or senior client leadership roles. Proven track record of negotiating and closing holding-level media agreements, trading deals or joint business plans with committed annual budgets, from either the agency or the media owner side. Established, active relationships with heads of media investment, trading and planning at a minimum of 3 Big 5 holdings in Dubai and across MENA. In-depth understanding of how holdings allocate client budgets: annual planning cycles, preferred partner selection, trading terms and incentives, and internal approval processes. Demonstrated ability to navigate internal corporate matrix environments to shepherd contracts, legal reviews, and financial approvals through to execution. Proven capability to translate market demands and client feedback into structured recommendations for Product and Engineering teams. Fluency in written and spoken English. Preferred Qualifications Sell-side experience (platform, publisher or ad-tech) selling into the holdings after an agency career. Relationships with holding regional or global leadership beyond MENA. Proficiency in Modern Standard Arabic; French is highly advantageous for North African market coverage. Prior experience in digital media sales within a rapid-growth ad-tech, mobile app, retail media, or marketplace platform. Strong commercial understanding of first-party mobility data, intent targeting, and context-driven advertising strategies. Strong commercial instincts and curiosity for advertising technology and evolving media solutions, combined with a collaborative, ownership-driven mindset and genuine excitement for building and scaling something new. Why join us Help us challenge injustice by creating fair choices for millions of people across 1100+ cities in 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Mexico City, Mexico Workplace: onsite We are seeking a Group Lead (Supervisor) it will be responsible for the operational management of a team of users verification agents, ensuring service quality, efficiency, and achievement of key performance metrics. The role combines people management, process control, and data-driven decision-making, while acting as a bridge between frontline operations and business stakeholders. Key Responsibilities Direct management of a team of 20-25 support agents Shift supervision and real-time workload management Task distribution and queue monitoring to ensure SLA compliance Workforce planning: scheduling, vacations, and shift coverage Monitoring and analysis of key KPIs (AHT, SLA productivity, etc.) Regular 1:1 meetings, performance reviews, and feedback sessions Identifying performance gaps and implementing improvement plans Coaching and mentoring team members Quality assurance oversight and calibration with QA teams Ensuring adherence to internal policies, procedures, and compliance standards Identifying process inefficiencies and driving improvements Onboarding and continuous training of agents Development of training materials and knowledge base contributions Supporting skill development and career growth within the team Skills, Knowledge & Expertise Bachelor’s degree in Management, Business, Data Analysis or related field Strong leadership and people management skills Analytical thinking and ability to work with performance metrics Excellent communication and stakeholder management skills Problem-solving and decision-making abilities Advanced user of Google Workspace (Sheets, Docs, Slides) English proficiency: B1 or higher Hybrid work model: two working days followed by two days off, with working hours from 8:00 a.m. to 8:00 p.m. Job Benefits Opportunity for advancement and upward mobility within the organization, allowing for increased levels of responsibility and growth within the company Hybrid work

Location: Mexico City, Mexico Workplace: onsite We are seeking a Group Lead (Supervisor) it will be responsible for the operational management of a team of users verification agents, ensuring service quality, efficiency, and achievement of key performance metrics. The role combines people management, process control, and data-driven decision-making, while acting as a bridge between frontline operations and business stakeholders. Key Responsibilities Direct management of a team of 20-25 support agents Shift supervision and real-time workload management Task distribution and queue monitoring to ensure SLA compliance Workforce planning: scheduling, vacations, and shift coverage Monitoring and analysis of key KPIs (AHT, SLA productivity, etc.) Regular 1:1 meetings, performance reviews, and feedback sessions Identifying performance gaps and implementing improvement plans Coaching and mentoring team members Quality assurance oversight and calibration with QA teams Ensuring adherence to internal policies, procedures, and compliance standards Identifying process inefficiencies and driving improvements Onboarding and continuous training of agents Development of training materials and knowledge base contributions Supporting skill development and career growth within the team Skills, Knowledge & Expertise Bachelor’s degree in Management, Business, Data Analysis or related field Strong leadership and people management skills Analytical thinking and ability to work with performance metrics Excellent communication and stakeholder management skills Problem-solving and decision-making abilities Advanced user of Google Workspace (Sheets, Docs, Slides) English proficiency: B1 or higher Hybrid work model: two working days followed by two days off, with working hours from 8:00 a.m. to 8:00 p.m. Job Benefits Opportunity for advancement and upward mobility within the organization, allowing for increased levels of responsibility and growth within the company Hybrid work

Location: Mexico City, Mexico Workplace: onsite We are seeking a Group Lead (Supervisor) it will be responsible for the operational management of a team of users verification agents, ensuring service quality, efficiency, and achievement of key performance metrics. The role combines people management, process control, and data-driven decision-making, while acting as a bridge between frontline operations and business stakeholders. Key Responsibilities Direct management of a team of 20-25 support agents Shift supervision and real-time workload management Task distribution and queue monitoring to ensure SLA compliance Workforce planning: scheduling, vacations, and shift coverage Monitoring and analysis of key KPIs (AHT, SLA productivity, etc.) Regular 1:1 meetings, performance reviews, and feedback sessions Identifying performance gaps and implementing improvement plans Coaching and mentoring team members Quality assurance oversight and calibration with QA teams Ensuring adherence to internal policies, procedures, and compliance standards Identifying process inefficiencies and driving improvements Onboarding and continuous training of agents Development of training materials and knowledge base contributions Supporting skill development and career growth within the team Skills, Knowledge & Expertise Bachelor’s degree in Management, Business, Data Analysis or related field Strong leadership and people management skills Analytical thinking and ability to work with performance metrics Excellent communication and stakeholder management skills Problem-solving and decision-making abilities Advanced user of Google Workspace (Sheets, Docs, Slides) English proficiency: B1 or higher Hybrid work model: two working days followed by two days off, with working hours from 8:00 a.m. to 8:00 p.m. Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: London, UK; Remote (UK) Workplace: Remote ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Ramp is scaling fast in the UK. Our European operations team (Europs) onboards UK and EU businesses across Ramp’s own regulated entities and our card-issuing and payments partners. We’re a small team of specialists that runs on frontier AI tooling. Everyone builds and maintains their own automations and apps, and we’ve taken daily processes from hours to minutes. We’re hiring a senior UK KYB expert to raise the bar on how we onboard UK businesses. You’ll work the hardest cases and make the final first-line call, own escalations with our partners, keep the UK queue moving, and build the fixes that stop the same problems coming back. This is a hands-on role for someone who would rather redesign a broken requirement than work around it, and who is as comfortable in a difficult ownership structure as in the data on why cases get stuck. WHAT YOU'LL DO - Work the hardest UK onboarding cases yourself and make the final first-line (1LoD) call: complex ownership structures, EDD, PEP and adverse-media outcomes, and anything that needs judgement rather than a checklist - Keep the UK queue moving: spot what’s stuck, decide what matters most, and pick up cases yourself through leave and spikes in volume - Be the senior expert the UK team leans on: share your reasoning on hard cases, raise the bar on decisions, and help everyone get better at building as well as reviewing - Own escalations with our card-issuing and payments partners, including recurring failures, disputed or unnecessary requirements, and turning each fix into a repeatable playbook - Set the standard for customer-facing onboarding communications: clear requests, fast follow-ups, no avoidable back-and-forth - Build fixes, not workarounds: automate your own work with AI, and work with Product and Engineering to remove requirements customers shouldn’t have to meet twice - Define and track operational metrics (caseload by provider, time to close, handling time) and use them to decide what to fix next - Write consistent, evidenced 1LoD decision standards that hold up to partner sample reviews and second-line scrutiny WHAT YOU NEED - 5+ years in KYB / onboarding / financial-crime operations at a UK fintech, EMI, PI or bank - Practical working knowledge of the UK regulatory framework for EMIs/PIs: MLRs 2017, JMLSG guidance, and FCA expectations for customer due diligence - Strong judgement on complex business customers: multi-layer ownership, overseas parents, trusts, PEPs, and knowing when to escalate - Clear written communication, both with customers and in documented case decisions - Demonstrated use of AI tools in your day-to-day work to go faster or do better work, with concrete examples - A bias to fix the process rather than just work the queue   NICE-TO-HAVES - Line management of operators or analysts (strongly preferred) - Experience working with card-issuing, BaaS or payments partners on onboarding (e.g. partner due-diligence requests, sample reviews) - Safeguarding / client-money reconciliation experience - Writing requirements for Product and Engineering teams - EU onboarding experience or a second European language BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: Barcelona, Spain; Italy; United Kingdom; Germany Workplace: remote Park IP, a Welo Global brand, is a global IP solutions partner built for modern intellectual property work. The company enables legal teams to protect intellectual assets with accuracy, clarity, and confidence across jurisdictions. Trusted by Am Law 200 firms and Fortune 500 corporate legal departments, Park IP combines deep IP expertise with AI-powered workflows that reduce risk, improve predictability, and deliver greater visibility and control across the IP lifecycle, from prosecution to litigation and compliance. Its Legal Studio platform strengthens portfolio management through jurisdiction-specific coordination and real-time oversight, while experienced IP professionals remain accountable for quality and judgment. Operating under ISO-aligned quality and security standards, Park IP advances a disciplined and transparent approach to managing intellectual property worldwide. parkip.com MAIN RESPONSABILITIES The following is a non-exhaustive list of responsibilities and areas of ownership for this role: Performing copy-edit tasks on assigned projects or accounts Performing on-demand translation tasks Performing lead linguist role on assigned accounts Taking ownership of deliveries that were translated internally or by external partners for one or more accounts into their target language Preparing, managing and maintaining the language materials (including glossaries, Style Guides, work instruction) up to the quality standards and up to date as required by the account or project Managing project-related queries Ensuring good interaction among team members and resolving questions on terminology and language matters Coordinating with freelancers, agencies and internal linguists on assigned projects or accounts Testing and qualifying new freelancers and vendors as required Developing and training of internal linguists/new and existing freelancers according to the accounts’ and Welocalize’s needs Interacting with clients on linguistic matters as required Participating in the development of new and improved working processes. Propose process improvements. Meet or exceed the KPIs in terms of productivity, on time delivery, quality Achieving the goals set by the team manager REQUIREMENTS Education Level University degree in Translation/Applied Languages/Linguistic Studies or equivalent combination of education and experience (University degree in other fields plus 2 years of full time experience in translation; OR 5 years of full time professional experience in translating) Experience Native-Level in Spanish and fluent in English (written and spoken) Patent translation experience and patent knowledge are critical for success in this role (e.g. types of patent documents: computer science, mechanics, biology, electricity, pharmacy, chemistry) 8+ years of relevant experience in translation/localization/editing or content writing 5+ years of review experience Thorough understanding of the localization process Excellent knowledge of terminology used various subject matters Subject-matter expert within company for assigned content specialties, service lines and processes Excellent user experience of standard CAT tools, e.g. XTM, SDL Studio and issue tracking and query management tools, e.g. JIRA Ability to learn new localization tools and applications quickly Excellent user experience of standard software, such as Windows and Office applications Ability to give clear, concise and constructive feedback Ability to coordinate internal and external translators Excellent interpersonal, written and verbal communication skills Ability and willingness to train/teach others and pass on knowledge. Ability to work with tight deadlines Excellent problem solving skills Ability to effectively present information and respond to questions from groups of managers, clients, linguists Ability, willingness and experience in communicating with customers at various levels Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists Ability to work in a virtual team

Location: Cape Town, South Africa About Bamboo Works Bamboo Works helps growing companies and ambitious entrepreneurs build global teams without handling recruitment themselves. We place vetted, English-fluent professionals, from service and support staff to accountants, engineers, and marketers, who work as part of our clients' onshore teams. Our services range from single specialist placements to fully managed offshore departments and recruitment-as-a-service. We've served 200+ clients so far and invest in our people through our own AI Academy. We were built remotely on purpose, and we care about the quality of each hire more than the number of hires. As we continue to grow, we're looking for an exceptional Lead Generation Specialist to fuel our growth by connecting us with the companies that need great offshore teams the most. If you're passionate about finding opportunities others miss, starting meaningful conversations, and helping businesses grow through great people, we'd love to hear from you. The Role As a Lead Generation Specialist , you'll own the top of our sales funnel, from identifying the right companies through booking qualified meetings for our sales team. You'll build a predictable pipeline from scratch, targeting companies that could realistically hire offshore staff, and find the buying signals that show when a business is ready to build a remote team. This is a highly autonomous role where you'll work closely with our sales team and internal leadership to test new channels, refine our ideal customer profile, and hand over opportunities that are warm, qualified, and ready to close. Your success will be measured not only by the number of qualified meetings you generate, but also by the quality of those opportunities, your creativity in finding new ways to reach prospects, and the long-term clients they turn into. Role Details Commitment: Part-Time/Full-Time Working Hours: Flexible with overlap across international clients Location: Fully Remote Engagement: Independent Contractor Start Date: ASAP Monthly Rate: Competitive rate based on experience, consisting of base pay + high incentives What You'll Do Build a steady flow of qualified meetings with companies looking to hire offshore staff. Define and refine the ideal customer profile. Spot buying signals (hiring activity, growth triggers, operational strain) that show when a company is ready to offshore. Run outreach across email, LinkedIn, phone, and less conventional channels. Test, measure, and double down on what converts. Qualify and warm up prospects so our sales team receives opportunities that are ready to close. Keep our CRM clean and accurate. Report full-funnel metrics from first touch through closed client, and use them to improve results month over month. What We're Looking For Must-Haves At least 3 years in B2B lead generation, with a proven record of generating clients for a staffing, recruitment, outsourcing, or BPO firm itself (not for one of its clients). You can share real funnel numbers, including outreach volume, reply rates, meetings booked, show-up rates, and closed clients, as well as the KPIs you were held to. You can build targeted lead lists and find buying signals on your own. You're creative with outreach and don't depend on an expensive stack of paid tools. You have hands-on experience with at least one CRM (e.g., GoHighLevel, HubSpot, Pipedrive, Salesforce, Zoho) and keep detailed, up-to-date prospect and opportunity records. You write and speak English excellently, and you're comfortable owning targets independently in a fully remote setup. Nice-to-Haves Experience running qualification or discovery calls before handing prospects over to sales Familiarity with the Western SMB market (US, UK, EU, AU) and its offshore hiring needs Experience with cold calling or appointment-setting software Experience with corporate markets, such as accounting Uses AI tools (ChatGPT, Claude, Clay, etc.) to speed up research and personalization Experience with outreach beyond cold email and LinkedIn, such as partnerships, referrals, events, communities, or content-led prospecting Ideal Candidate Profile This role is ideal for someone who: Is driven by targets and motivated by seeing the pipeline grow. Takes ownership of results rather than waiting for leads to come to them. Spots opportunities and buying signals that others miss. Thrives in a fast-paced, entrepreneurial environment where you're building from scratch. Handles rejection with resilience and keeps outreach consistent day after day. Gets creative with outreach instead of relying on expensive tools or one-size-fits-all templates. Balances high activity with high-quality, well-qualified opportunities. Is data-driven, tracking every number in the funnel and using it to improve. Enjoys starting conversations with business owners and understands how great offshore talent helps companies grow. Why Join Bamboo Works? Join a growing international company with ambitious expansion plans. Work directly with businesses across multiple industries and countries. Build meaningful, long-term client relationships where your work has visible impact. Collaborate with a supportive, high-performing remote team. Enjoy a high degree of autonomy, trust, and ownership in your role. Benefit from a competitive base salary plus high incentives. Work directly with company founders Recruitment Process Initial Interview Interview with the Founders Offer & Onboarding

Location: Manila, Philippines About Bamboo Works Bamboo Works helps growing companies and ambitious entrepreneurs build global teams without handling recruitment themselves. We place vetted, English-fluent professionals, from service and support staff to accountants, engineers, and marketers, who work as part of our clients' onshore teams. Our services range from single specialist placements to fully managed offshore departments and recruitment-as-a-service. We've served 200+ clients so far and invest in our people through our own AI Academy. We were built remotely on purpose, and we care about the quality of each hire more than the number of hires. As we continue to grow, we're looking for an exceptional Lead Generation Specialist to fuel our growth by connecting us with the companies that need great offshore teams the most. If you're passionate about finding opportunities others miss, starting meaningful conversations, and helping businesses grow through great people, we'd love to hear from you. The Role As a Lead Generation Specialist , you'll own the top of our sales funnel, from identifying the right companies through booking qualified meetings for our sales team. You'll build a predictable pipeline from scratch, targeting companies that could realistically hire offshore staff, and find the buying signals that show when a business is ready to build a remote team. This is a highly autonomous role where you'll work closely with our sales team and internal leadership to test new channels, refine our ideal customer profile, and hand over opportunities that are warm, qualified, and ready to close. Your success will be measured not only by the number of qualified meetings you generate, but also by the quality of those opportunities, your creativity in finding new ways to reach prospects, and the long-term clients they turn into. Role Details Commitment: Part-Time/Full-Time Working Hours: Flexible with overlap across international clients Location: Fully Remote Engagement: Independent Contractor Start Date: ASAP Monthly Rate: Competitive rate based on experience, consisting of base pay + high incentives What You'll Do Build a steady flow of qualified meetings with companies looking to hire offshore staff. Define and refine the ideal customer profile. Spot buying signals (hiring activity, growth triggers, operational strain) that show when a company is ready to offshore. Run outreach across email, LinkedIn, phone, and less conventional channels. Test, measure, and double down on what converts. Qualify and warm up prospects so our sales team receives opportunities that are ready to close. Keep our CRM clean and accurate. Report full-funnel metrics from first touch through closed client, and use them to improve results month over month. What We're Looking For Must-Haves At least 3 years in B2B lead generation, with a proven record of generating clients for a staffing, recruitment, outsourcing, or BPO firm itself (not for one of its clients). You can share real funnel numbers, including outreach volume, reply rates, meetings booked, show-up rates, and closed clients, as well as the KPIs you were held to. You can build targeted lead lists and find buying signals on your own. You're creative with outreach and don't depend on an expensive stack of paid tools. You have hands-on experience with at least one CRM (e.g., GoHighLevel, HubSpot, Pipedrive, Salesforce, Zoho) and keep detailed, up-to-date prospect and opportunity records. You write and speak English excellently, and you're comfortable owning targets independently in a fully remote setup. Nice-to-Haves Experience running qualification or discovery calls before handing prospects over to sales Familiarity with the Western SMB market (US, UK, EU, AU) and its offshore hiring needs Experience with cold calling or appointment-setting software Experience with corporate markets, such as accounting Uses AI tools (ChatGPT, Claude, Clay, etc.) to speed up research and personalization Experience with outreach beyond cold email and LinkedIn, such as partnerships, referrals, events, communities, or content-led prospecting Ideal Candidate Profile This role is ideal for someone who: Is driven by targets and motivated by seeing the pipeline grow. Takes ownership of results rather than waiting for leads to come to them. Spots opportunities and buying signals that others miss. Thrives in a fast-paced, entrepreneurial environment where you're building from scratch. Handles rejection with resilience and keeps outreach consistent day after day. Gets creative with outreach instead of relying on expensive tools or one-size-fits-all templates. Balances high activity with high-quality, well-qualified opportunities. Is data-driven, tracking every number in the funnel and using it to improve. Enjoys starting conversations with business owners and understands how great offshore talent helps companies grow. Why Join Bamboo Works? Join a growing international company with ambitious expansion plans. Work directly with businesses across multiple industries and countries. Build meaningful, long-term client relationships where your work has visible impact. Collaborate with a supportive, high-performing remote team. Enjoy a high degree of autonomy, trust, and ownership in your role. Benefit from a competitive base salary plus high incentives. Work directly with company founders Recruitment Process Initial Interview Interview with the Founders Offer & Onboarding

Location: Bogotá, Colombia About Bamboo Works Bamboo Works helps growing companies and ambitious entrepreneurs build global teams without handling recruitment themselves. We place vetted, English-fluent professionals, from service and support staff to accountants, engineers, and marketers, who work as part of our clients' onshore teams. Our services range from single specialist placements to fully managed offshore departments and recruitment-as-a-service. We've served 200+ clients so far and invest in our people through our own AI Academy. We were built remotely on purpose, and we care about the quality of each hire more than the number of hires. As we continue to grow, we're looking for an exceptional Lead Generation Specialist to fuel our growth by connecting us with the companies that need great offshore teams the most. If you're passionate about finding opportunities others miss, starting meaningful conversations, and helping businesses grow through great people, we'd love to hear from you. The Role As a Lead Generation Specialist , you'll own the top of our sales funnel, from identifying the right companies through booking qualified meetings for our sales team. You'll build a predictable pipeline from scratch, targeting companies that could realistically hire offshore staff, and find the buying signals that show when a business is ready to build a remote team. This is a highly autonomous role where you'll work closely with our sales team and internal leadership to test new channels, refine our ideal customer profile, and hand over opportunities that are warm, qualified, and ready to close. Your success will be measured not only by the number of qualified meetings you generate, but also by the quality of those opportunities, your creativity in finding new ways to reach prospects, and the long-term clients they turn into. Role Details Commitment: Part-Time/Full-Time Working Hours: Flexible with overlap across international clients Location: Fully Remote Engagement: Independent Contractor Start Date: ASAP Monthly Rate: Competitive rate based on experience, consisting of base pay + high incentives What You'll Do Build a steady flow of qualified meetings with companies looking to hire offshore staff. Define and refine the ideal customer profile. Spot buying signals (hiring activity, growth triggers, operational strain) that show when a company is ready to offshore. Run outreach across email, LinkedIn, phone, and less conventional channels. Test, measure, and double down on what converts. Qualify and warm up prospects so our sales team receives opportunities that are ready to close. Keep our CRM clean and accurate. Report full-funnel metrics from first touch through closed client, and use them to improve results month over month. What We're Looking For Must-Haves At least 3 years in B2B lead generation, with a proven record of generating clients for a staffing, recruitment, outsourcing, or BPO firm itself (not for one of its clients). You can share real funnel numbers, including outreach volume, reply rates, meetings booked, show-up rates, and closed clients, as well as the KPIs you were held to. You can build targeted lead lists and find buying signals on your own. You're creative with outreach and don't depend on an expensive stack of paid tools. You have hands-on experience with at least one CRM (e.g., GoHighLevel, HubSpot, Pipedrive, Salesforce, Zoho) and keep detailed, up-to-date prospect and opportunity records. You write and speak English excellently, and you're comfortable owning targets independently in a fully remote setup. Nice-to-Haves Experience running qualification or discovery calls before handing prospects over to sales Familiarity with the Western SMB market (US, UK, EU, AU) and its offshore hiring needs Experience with cold calling or appointment-setting software Experience with corporate markets, such as accounting Uses AI tools (ChatGPT, Claude, Clay, etc.) to speed up research and personalization Experience with outreach beyond cold email and LinkedIn, such as partnerships, referrals, events, communities, or content-led prospecting Ideal Candidate Profile This role is ideal for someone who: Is driven by targets and motivated by seeing the pipeline grow. Takes ownership of results rather than waiting for leads to come to them. Spots opportunities and buying signals that others miss. Thrives in a fast-paced, entrepreneurial environment where you're building from scratch. Handles rejection with resilience and keeps outreach consistent day after day. Gets creative with outreach instead of relying on expensive tools or one-size-fits-all templates. Balances high activity with high-quality, well-qualified opportunities. Is data-driven, tracking every number in the funnel and using it to improve. Enjoys starting conversations with business owners and understands how great offshore talent helps companies grow. Why Join Bamboo Works? Join a growing international company with ambitious expansion plans. Work directly with businesses across multiple industries and countries. Build meaningful, long-term client relationships where your work has visible impact. Collaborate with a supportive, high-performing remote team. Enjoy a high degree of autonomy, trust, and ownership in your role. Benefit from a competitive base salary plus high incentives. Work directly with company founders Recruitment Process Initial Interview Interview with the Founders Offer & Onboarding

Location: Warsaw, Poland About Bamboo Works Bamboo Works helps growing companies and ambitious entrepreneurs build global teams without handling recruitment themselves. We place vetted, English-fluent professionals, from service and support staff to accountants, engineers, and marketers, who work as part of our clients' onshore teams. Our services range from single specialist placements to fully managed offshore departments and recruitment-as-a-service. We've served 200+ clients so far and invest in our people through our own AI Academy. We were built remotely on purpose, and we care about the quality of each hire more than the number of hires. As we continue to grow, we're looking for an exceptional Lead Generation Specialist to fuel our growth by connecting us with the companies that need great offshore teams the most. If you're passionate about finding opportunities others miss, starting meaningful conversations, and helping businesses grow through great people, we'd love to hear from you. The Role As a Lead Generation Specialist , you'll own the top of our sales funnel, from identifying the right companies through booking qualified meetings for our sales team. You'll build a predictable pipeline from scratch, targeting companies that could realistically hire offshore staff, and find the buying signals that show when a business is ready to build a remote team. This is a highly autonomous role where you'll work closely with our sales team and internal leadership to test new channels, refine our ideal customer profile, and hand over opportunities that are warm, qualified, and ready to close. Your success will be measured not only by the number of qualified meetings you generate, but also by the quality of those opportunities, your creativity in finding new ways to reach prospects, and the long-term clients they turn into. Role Details Commitment: Part-Time/Full-Time Working Hours: Flexible with overlap across international clients Location: Fully Remote Engagement: Independent Contractor Start Date: ASAP Monthly Rate: Competitive rate based on experience, consisting of base pay + high incentives What You'll Do Build a steady flow of qualified meetings with companies looking to hire offshore staff. Define and refine the ideal customer profile. Spot buying signals (hiring activity, growth triggers, operational strain) that show when a company is ready to offshore. Run outreach across email, LinkedIn, phone, and less conventional channels. Test, measure, and double down on what converts. Qualify and warm up prospects so our sales team receives opportunities that are ready to close. Keep our CRM clean and accurate. Report full-funnel metrics from first touch through closed client, and use them to improve results month over month. What We're Looking For Must-Haves At least 3 years in B2B lead generation, with a proven record of generating clients for a staffing, recruitment, outsourcing, or BPO firm itself (not for one of its clients). You can share real funnel numbers, including outreach volume, reply rates, meetings booked, show-up rates, and closed clients, as well as the KPIs you were held to. You can build targeted lead lists and find buying signals on your own. You're creative with outreach and don't depend on an expensive stack of paid tools. You have hands-on experience with at least one CRM (e.g., GoHighLevel, HubSpot, Pipedrive, Salesforce, Zoho) and keep detailed, up-to-date prospect and opportunity records. You write and speak English excellently, and you're comfortable owning targets independently in a fully remote setup. Nice-to-Haves Experience running qualification or discovery calls before handing prospects over to sales Familiarity with the Western SMB market (US, UK, EU, AU) and its offshore hiring needs Experience with cold calling or appointment-setting software Experience with corporate markets, such as accounting Uses AI tools (ChatGPT, Claude, Clay, etc.) to speed up research and personalization Experience with outreach beyond cold email and LinkedIn, such as partnerships, referrals, events, communities, or content-led prospecting Ideal Candidate Profile This role is ideal for someone who: Is driven by targets and motivated by seeing the pipeline grow. Takes ownership of results rather than waiting for leads to come to them. Spots opportunities and buying signals that others miss. Thrives in a fast-paced, entrepreneurial environment where you're building from scratch. Handles rejection with resilience and keeps outreach consistent day after day. Gets creative with outreach instead of relying on expensive tools or one-size-fits-all templates. Balances high activity with high-quality, well-qualified opportunities. Is data-driven, tracking every number in the funnel and using it to improve. Enjoys starting conversations with business owners and understands how great offshore talent helps companies grow. Why Join Bamboo Works? Join a growing international company with ambitious expansion plans. Work directly with businesses across multiple industries and countries. Build meaningful, long-term client relationships where your work has visible impact. Collaborate with a supportive, high-performing remote team. Enjoy a high degree of autonomy, trust, and ownership in your role. Benefit from a competitive base salary plus high incentives. Work directly with company founders Recruitment Process Initial Interview Interview with the Founders Offer & Onboarding

Location: Buenos Aires, Argentina About Bamboo Works Bamboo Works helps growing companies and ambitious entrepreneurs build global teams without handling recruitment themselves. We place vetted, English-fluent professionals, from service and support staff to accountants, engineers, and marketers, who work as part of our clients' onshore teams. Our services range from single specialist placements to fully managed offshore departments and recruitment-as-a-service. We've served 200+ clients so far and invest in our people through our own AI Academy. We were built remotely on purpose, and we care about the quality of each hire more than the number of hires. As we continue to grow, we're looking for an exceptional Lead Generation Specialist to fuel our growth by connecting us with the companies that need great offshore teams the most. If you're passionate about finding opportunities others miss, starting meaningful conversations, and helping businesses grow through great people, we'd love to hear from you. The Role As a Lead Generation Specialist , you'll own the top of our sales funnel, from identifying the right companies through booking qualified meetings for our sales team. You'll build a predictable pipeline from scratch, targeting companies that could realistically hire offshore staff, and find the buying signals that show when a business is ready to build a remote team. This is a highly autonomous role where you'll work closely with our sales team and internal leadership to test new channels, refine our ideal customer profile, and hand over opportunities that are warm, qualified, and ready to close. Your success will be measured not only by the number of qualified meetings you generate, but also by the quality of those opportunities, your creativity in finding new ways to reach prospects, and the long-term clients they turn into. Role Details Commitment: Part-Time/Full-Time Working Hours: Flexible with overlap across international clients Location: Fully Remote Engagement: Independent Contractor Start Date: ASAP Monthly Rate: Competitive rate based on experience, consisting of base pay + high incentives What You'll Do Build a steady flow of qualified meetings with companies looking to hire offshore staff. Define and refine the ideal customer profile. Spot buying signals (hiring activity, growth triggers, operational strain) that show when a company is ready to offshore. Run outreach across email, LinkedIn, phone, and less conventional channels. Test, measure, and double down on what converts. Qualify and warm up prospects so our sales team receives opportunities that are ready to close. Keep our CRM clean and accurate. Report full-funnel metrics from first touch through closed client, and use them to improve results month over month. What We're Looking For Must-Haves At least 3 years in B2B lead generation, with a proven record of generating clients for a staffing, recruitment, outsourcing, or BPO firm itself (not for one of its clients). You can share real funnel numbers, including outreach volume, reply rates, meetings booked, show-up rates, and closed clients, as well as the KPIs you were held to. You can build targeted lead lists and find buying signals on your own. You're creative with outreach and don't depend on an expensive stack of paid tools. You have hands-on experience with at least one CRM (e.g., GoHighLevel, HubSpot, Pipedrive, Salesforce, Zoho) and keep detailed, up-to-date prospect and opportunity records. You write and speak English excellently, and you're comfortable owning targets independently in a fully remote setup. Nice-to-Haves Experience running qualification or discovery calls before handing prospects over to sales Familiarity with the Western SMB market (US, UK, EU, AU) and its offshore hiring needs Experience with cold calling or appointment-setting software Experience with corporate markets, such as accounting Uses AI tools (ChatGPT, Claude, Clay, etc.) to speed up research and personalization Experience with outreach beyond cold email and LinkedIn, such as partnerships, referrals, events, communities, or content-led prospecting Ideal Candidate Profile This role is ideal for someone who: Is driven by targets and motivated by seeing the pipeline grow. Takes ownership of results rather than waiting for leads to come to them. Spots opportunities and buying signals that others miss. Thrives in a fast-paced, entrepreneurial environment where you're building from scratch. Handles rejection with resilience and keeps outreach consistent day after day. Gets creative with outreach instead of relying on expensive tools or one-size-fits-all templates. Balances high activity with high-quality, well-qualified opportunities. Is data-driven, tracking every number in the funnel and using it to improve. Enjoys starting conversations with business owners and understands how great offshore talent helps companies grow. Why Join Bamboo Works? Join a growing international company with ambitious expansion plans. Work directly with businesses across multiple industries and countries. Build meaningful, long-term client relationships where your work has visible impact. Collaborate with a supportive, high-performing remote team. Enjoy a high degree of autonomy, trust, and ownership in your role. Benefit from a competitive base salary plus high incentives. Work directly with company founders Recruitment Process Initial Interview Interview with the Founders Offer & Onboarding

Location: Multiple Countries About Advantage HQ Advantage HQ is building the next generation of creator-led growth infrastructure for consumer brands. We combine creative strategy, creator partnerships, performance content, whitelisting, affiliate distribution, paid media, and proprietary technology into one integrated growth system. Our team manages more than $850 million in annual media spend and works with a network of more than 400,000 creators across Meta, TikTok, and YouTube. Through Meteoric AI, our proprietary intelligence platform, we use data and AI to improve decision-making across creative production, creator selection, customer acquisition, campaign performance, and brand growth. We work with ambitious consumer brands across health, wellness, beauty, nutrition, personal care, and lifestyle. The Opportunity As our client portfolio and media organization grow, we need strong leaders who can help our Media Buying teams operate at a consistently high level. The Media Buying Team Lead is the first layer of leadership within our media organization. You will lead a team of Media Buyers and Media Analysts, help them solve complex performance challenges, maintain high execution standards, and create the structure they need to do their best work. This is a hands-on leadership role. You should have strong paid media expertise and still be close enough to campaign performance to coach your team effectively. What You'll Own Lead and develop the team You will manage a team of Media Buyers and Media Analysts, providing regular coaching, feedback, and performance support. You will understand the strengths and development areas of each team member and help them become more capable and independent operators. Maintain execution quality You will review campaign performance, account health, testing activity, and execution quality across your team's portfolio. You will identify problems early, challenge weak decisions, and ensure the team follows the standards required to deliver strong client outcomes. Solve complex media problems You will act as an escalation point when Media Buyers encounter difficult performance or account challenges. You will help the team diagnose problems, determine the right course of action, and learn from the situation rather than simply providing the answer. Improve team workflows You will identify recurring execution issues and work with leadership to improve processes, documentation, and team routines. You will help create a more consistent way of working across accounts without introducing unnecessary bureaucracy. Build the next generation of media talent You will support onboarding and training for new Media Buyers and Analysts and help identify high-potential team members who can take on greater responsibility. Who You Are You are an experienced paid media professional who has started taking responsibility for other people's performance. You understand e-commerce media deeply enough to challenge campaign strategy, interpret performance data, and coach others through difficult decisions. You are organized, direct, and comfortable holding people accountable. You do not need to personally solve every problem. You know how to help other people become better problem solvers. Most importantly, you care about both performance and people. Experience We Value 5+ years of experience in paid media, performance marketing, or a related field Strong e-commerce media buying experience Experience with Meta, Google, TikTok, or other major paid media platforms Experience managing meaningful advertising budgets Experience mentoring, coaching, or leading media professionals Strong understanding of performance metrics, testing, optimization, and funnel performance Strong communication and analytical skills Experience working with multiple clients or brands Why Join Advantage HQ You will have the opportunity to move from being a strong individual contributor into a leadership role while staying close to the media work you know best. You will work alongside experienced media, creative, growth, and client teams and have the opportunity to help shape how our media organization operates as we scale. Compensation & Location $40,000 - $90,000 USD total annual compensation, including base salary, performance bonus, and equity. Fully remote. We have built the infrastructure for high-performance distributed teams and trust our people to do their best work from wherever they work best. We are open to candidates globally. We care far more about ownership, judgment, and execution than geography. If you're excited by leading talented media professionals, solving performance challenges, improving how teams work, and helping build a stronger media organization, we'd love to hear from you.

Location: Manila, Philippines Customer Success Lead You make sure our clients feel looked after from their first day to their last. You welcome them in, stay close to how they are doing, and step in when something needs fixing. Turning a frustrated client into a happy one is the best part of this job. What you'll do Resolve client escalations and disputes. This is the heart of the role. When a client is unhappy, you take the lead. You get the full picture, recommend solutions, and talk the client through it with empathy. Catch concerns early. You keep a weekly pulse on every client and reach out when someone seems stuck or frustrated, before it grows. Welcome new clients. You run the onboarding call for every new client, so they know what to expect and where to find everything. Help clients grow with us. You check in at the midpoint and the end of the program to celebrate progress and talk about what comes next. Keep the team in the loop. You work closely with sales, project managers, and coaches so nothing falls through the cracks. What you bring Experience in customer success, account management, or client services. Calm, warm, and confident when a conversation gets difficult. Clear writing and good listening. Good judgment on when to step in and who to bring in. Organized and comfortable in Slack and Asana. E-commerce or influencer marketing experience is a plus. How you'll get started You start with onboarding calls and weekly client check-ins. You learn the program first and shadow experienced team members before leading any escalation on your own.

Location: Cebu City, Philippines About Advantage HQ Advantage HQ is building the next generation of creator-led growth infrastructure for consumer brands. We combine creative strategy, creator partnerships, performance content, whitelisting, affiliate distribution, paid media, and proprietary technology into one integrated growth system. Our team manages more than $850 million in annual media spend and works with a network of more than 400,000 creators across Meta, TikTok, and YouTube. Through Meteoric AI, our proprietary intelligence platform, we use data and AI to improve decision-making across creative production, creator selection, customer acquisition, campaign performance, and brand growth. We work with ambitious consumer brands across health, wellness, beauty, nutrition, personal care, and lifestyle. The Opportunity We’re looking for a strong people leader to lead and develop our Creative Talent Management team. This person will be responsible for building a high-performing team that consistently sources, vets, onboards, and coordinates creative talent to support our performance marketing campaigns, UGC production, design, and other creative initiatives. You will own team performance, develop talent management processes, and ensure the team delivers qualified creative talent within agreed timelines and quality standards. You will coach and develop team members, establish clear performance expectations, address performance gaps, and build systems that support efficient and consistent execution as the business grows. Working closely with Creative Leadership and other stakeholders, you will anticipate talent needs, manage team capacity, and align priorities with business objectives. This role requires someone who can lead people effectively, make data-informed decisions, solve operational challenges, and take ownership of team results. What You'll Own People Leadership and Development Lead, coach, and develop the Creative Talent Management team, building the skills and capabilities needed to achieve individual and team goals. Set clear performance expectations, define individual responsibilities, and hold team members accountable for their commitments and results. Conduct regular one-on-ones, performance reviews, and development conversations to recognize strengths, address performance gaps, and support career growth. Provide timely, constructive feedback and manage difficult conversations, conflicts, and underperformance with fairness and professionalism. Develop individual improvement plans when needed and follow through to ensure measurable progress. Identify skill gaps and development needs, providing coaching and training to improve team capability and effectiveness. Support the recruitment, onboarding, and integration of new team members as business needs evolve. Build a culture of ownership, collaboration, accountability, and continuous improvement. Team Performance and Operational Excellence Own the team's performance against agreed KPIs, service-level agreements, quality standards, and delivery targets. Monitor team productivity, talent pipeline health, turnaround times, talent quality, and stakeholder satisfaction. Identify performance gaps, determine root causes, and implement corrective actions. Ensure the team maintains a strong pipeline of qualified creative talent to meet current project requirements and anticipated demand. Oversee sourcing, screening, vetting, briefing, onboarding, and talent coordination processes to ensure consistent execution and quality. Establish and improve workflows, SOPs, and quality standards that increase efficiency, consistency, and accountability. Review workload distribution, team capacity, and project priorities to ensure resources are allocated effectively and deadlines are met. Oversee quality assurance processes to ensure talent submissions and creative deliverables meet project requirements, brand guidelines, and campaign objectives. Ensure talent databases, pipeline trackers, and performance reports are accurate, up to date, and used to support decision-making. Identify operational bottlenecks, resolve recurring issues, and implement scalable solutions based on performance data and team feedback. Ensure the team follows agreed processes while identifying opportunities to simplify workflows and improve results. Stakeholder Management and Planning Partner with Creative Leadership and other stakeholders to understand upcoming project requirements, forecast talent demand, and establish hiring and sourcing priorities. Lead talent capacity planning to ensure the team can meet changing business needs without compromising quality or delivery timelines. Translate business requirements into actionable talent plans, clear team priorities, and realistic delivery commitments. Provide regular updates on team performance, talent availability, pipeline gaps, capacity constraints, and delivery risks. Communicate competing priorities and resource limitations early, recommending practical solutions to keep projects on track. Resolve escalations involving talent quality, availability, performance, and delivery timelines. Build and maintain relationships with creative talent networks and sourcing partners to strengthen access to qualified freelancers and creators. Stay informed about creative industry trends, sourcing platforms, and emerging practices that can improve talent quality and team performance. Who You Are A strong people leader who knows how to build trust, set expectations, and hold a team accountable for results. A hands-on coach who develops people through clear feedback, structured support, and meaningful growth opportunities. Comfortable managing underperformance, addressing conflict, and having difficult conversations with professionalism and fairness. An outcome-oriented leader who takes ownership of team performance and follows through on commitments. A data-informed decision-maker who uses KPIs and performance insights to identify problems, prioritize improvements, and measure results. An organized operator who can manage competing priorities, allocate resources, and maintain delivery standards in a fast-paced environment. A proactive problem-solver who identifies root causes rather than relying on temporary fixes. A collaborative partner who communicates clearly, manages stakeholder expectations, and builds productive cross-functional relationships. Adaptable and comfortable leading a remote team in a fast-growing, evolving organization. Experience We Value 5+ years of experience in creative talent management, talent acquisition, creative recruitment, or a related function. At least 2 years of direct people management experience, including coaching team members, managing performance, and driving team results. Demonstrated success in developing team members, managing underperformance, and improving individual and team performance. Experience establishing and managing KPIs, monitoring results, and implementing corrective actions or performance improvement plans. Strong understanding of creative talent sourcing, screening, vetting, onboarding, and freelance talent coordination. Experience supporting creative, marketing, advertising, content production, or other project-based talent needs. Experience improving workflows, documenting SOPs, and building scalable operational processes. Ability to use performance data to evaluate team productivity, identify bottlenecks, and make operational decisions. Proficiency in spreadsheets and tools used to manage talent pipelines, team performance, and operational workflows. Excellent written and verbal communication skills, with the ability to lead meetings, deliver feedback, resolve issues, and manage stakeholder expectations. Nice to have: Experience working with UGC creators, performance creative teams, influencer marketing, or direct-to-consumer brands. Familiarity with freelance and project-based creative talent management. Knowledge of creative sourcing platforms such as Casting Networks, Billo, Fiverr, and Upwork. Experience leading remote or distributed teams. Established relationships within the creative, advertising, or content creation industry. Why Join Advantage HQ Work with a team supporting high-growth consumer brands across multiple industries. Lead and develop a team that directly supports creative production and performance marketing initiatives. Take ownership of team performance, operational improvements, and scalable talent management processes. Partner with experienced professionals across creative, performance marketing, and operations. Help build systems and team capabilities that support the company's continued growth. Work in an environment that values accountability, continuous improvement, and professional development. Location: Fully remote. We have built the infrastructure for high-performance distributed teams and trust our people to do their best work from wherever they work best. If you're excited about leading and developing a high-performing talent team, building a culture of accountability, improving systems and processes, and taking ownership of team performance in a growing creative organization, we'd love to hear from you.

Location: Manila, Philippines About Advantage HQ Advantage HQ is building the next generation of creator-led growth infrastructure for consumer brands. We combine creative strategy, creator partnerships, performance content, whitelisting, affiliate distribution, paid media, and proprietary technology into one integrated growth system. Our team manages more than $850 million in annual media spend and works with a network of more than 400,000 creators across Meta, TikTok, and YouTube. Through Meteoric AI, our proprietary intelligence platform, we use data and AI to improve decision-making across creative production, creator selection, customer acquisition, campaign performance, and brand growth. We work with ambitious consumer brands across health, wellness, beauty, nutrition, personal care, and lifestyle. The Opportunity We’re looking for a strong people leader to lead and develop our Creative Talent Management team. This person will be responsible for building a high-performing team that consistently sources, vets, onboards, and coordinates creative talent to support our performance marketing campaigns, UGC production, design, and other creative initiatives. You will own team performance, develop talent management processes, and ensure the team delivers qualified creative talent within agreed timelines and quality standards. You will coach and develop team members, establish clear performance expectations, address performance gaps, and build systems that support efficient and consistent execution as the business grows. Working closely with Creative Leadership and other stakeholders, you will anticipate talent needs, manage team capacity, and align priorities with business objectives. This role requires someone who can lead people effectively, make data-informed decisions, solve operational challenges, and take ownership of team results. What You'll Own People Leadership and Development Lead, coach, and develop the Creative Talent Management team, building the skills and capabilities needed to achieve individual and team goals. Set clear performance expectations, define individual responsibilities, and hold team members accountable for their commitments and results. Conduct regular one-on-ones, performance reviews, and development conversations to recognize strengths, address performance gaps, and support career growth. Provide timely, constructive feedback and manage difficult conversations, conflicts, and underperformance with fairness and professionalism. Develop individual improvement plans when needed and follow through to ensure measurable progress. Identify skill gaps and development needs, providing coaching and training to improve team capability and effectiveness. Support the recruitment, onboarding, and integration of new team members as business needs evolve. Build a culture of ownership, collaboration, accountability, and continuous improvement. Team Performance and Operational Excellence Own the team's performance against agreed KPIs, service-level agreements, quality standards, and delivery targets. Monitor team productivity, talent pipeline health, turnaround times, talent quality, and stakeholder satisfaction. Identify performance gaps, determine root causes, and implement corrective actions. Ensure the team maintains a strong pipeline of qualified creative talent to meet current project requirements and anticipated demand. Oversee sourcing, screening, vetting, briefing, onboarding, and talent coordination processes to ensure consistent execution and quality. Establish and improve workflows, SOPs, and quality standards that increase efficiency, consistency, and accountability. Review workload distribution, team capacity, and project priorities to ensure resources are allocated effectively and deadlines are met. Oversee quality assurance processes to ensure talent submissions and creative deliverables meet project requirements, brand guidelines, and campaign objectives. Ensure talent databases, pipeline trackers, and performance reports are accurate, up to date, and used to support decision-making. Identify operational bottlenecks, resolve recurring issues, and implement scalable solutions based on performance data and team feedback. Ensure the team follows agreed processes while identifying opportunities to simplify workflows and improve results. Stakeholder Management and Planning Partner with Creative Leadership and other stakeholders to understand upcoming project requirements, forecast talent demand, and establish hiring and sourcing priorities. Lead talent capacity planning to ensure the team can meet changing business needs without compromising quality or delivery timelines. Translate business requirements into actionable talent plans, clear team priorities, and realistic delivery commitments. Provide regular updates on team performance, talent availability, pipeline gaps, capacity constraints, and delivery risks. Communicate competing priorities and resource limitations early, recommending practical solutions to keep projects on track. Resolve escalations involving talent quality, availability, performance, and delivery timelines. Build and maintain relationships with creative talent networks and sourcing partners to strengthen access to qualified freelancers and creators. Stay informed about creative industry trends, sourcing platforms, and emerging practices that can improve talent quality and team performance. Who You Are A strong people leader who knows how to build trust, set expectations, and hold a team accountable for results. A hands-on coach who develops people through clear feedback, structured support, and meaningful growth opportunities. Comfortable managing underperformance, addressing conflict, and having difficult conversations with professionalism and fairness. An outcome-oriented leader who takes ownership of team performance and follows through on commitments. A data-informed decision-maker who uses KPIs and performance insights to identify problems, prioritize improvements, and measure results. An organized operator who can manage competing priorities, allocate resources, and maintain delivery standards in a fast-paced environment. A proactive problem-solver who identifies root causes rather than relying on temporary fixes. A collaborative partner who communicates clearly, manages stakeholder expectations, and builds productive cross-functional relationships. Adaptable and comfortable leading a remote team in a fast-growing, evolving organization. Experience We Value 5+ years of experience in creative talent management, talent acquisition, creative recruitment, or a related function. At least 2 years of direct people management experience, including coaching team members, managing performance, and driving team results. Demonstrated success in developing team members, managing underperformance, and improving individual and team performance. Experience establishing and managing KPIs, monitoring results, and implementing corrective actions or performance improvement plans. Strong understanding of creative talent sourcing, screening, vetting, onboarding, and freelance talent coordination. Experience supporting creative, marketing, advertising, content production, or other project-based talent needs. Experience improving workflows, documenting SOPs, and building scalable operational processes. Ability to use performance data to evaluate team productivity, identify bottlenecks, and make operational decisions. Proficiency in spreadsheets and tools used to manage talent pipelines, team performance, and operational workflows. Excellent written and verbal communication skills, with the ability to lead meetings, deliver feedback, resolve issues, and manage stakeholder expectations. Nice to have: Experience working with UGC creators, performance creative teams, influencer marketing, or direct-to-consumer brands. Familiarity with freelance and project-based creative talent management. Knowledge of creative sourcing platforms such as Casting Networks, Billo, Fiverr, and Upwork. Experience leading remote or distributed teams. Established relationships within the creative, advertising, or content creation industry. Why Join Advantage HQ Work with a team supporting high-growth consumer brands across multiple industries. Lead and develop a team that directly supports creative production and performance marketing initiatives. Take ownership of team performance, operational improvements, and scalable talent management processes. Partner with experienced professionals across creative, performance marketing, and operations. Help build systems and team capabilities that support the company's continued growth. Work in an environment that values accountability, continuous improvement, and professional development. Location: Fully remote. We have built the infrastructure for high-performance distributed teams and trust our people to do their best work from wherever they work best. If you're excited about leading and developing a high-performing talent team, building a culture of accountability, improving systems and processes, and taking ownership of team performance in a growing creative organization, we'd love to hear from you.