Location: Florida
Workplace: Remote
Allara https://www.allarahealth.com is a comprehensive women’s health provider that specializes in expert, longitudinal care that supports women through every life stage. Trusted by thousands of women nationwide, Allara makes expert healthcare accessible by connecting patients with multidisciplinary care teams that have a deep understanding of hormonal, metabolic, and reproductive care. Allara provides ongoing support for hormonal conditions like PCOS, chronic conditions like insulin resistance, and life stages like perimenopause, helping patients see improved health outcomes https://cdn.prod.website-files.com/637f55cdd2e0aa051d497c52/68e6aa0f8fcce5c60e922219_Outcomes%20Impact%20Report%202025%20Web%20Display.pdf. As one of the fastest-growing women’s health platforms in the U.S., Allara is bridging long-overlooked gaps in healthcare for women.
The Opportunity
We’re hiring board-certified Family Nurse Practitioners who want to focus on what matters most: delivering exceptional care to women with complex hormonal and metabolic conditions. To learn more about our mission and clinical approach, visit allarahealth.com http://allarahealth.com.
Location: Fully remote within the U.S.
Your Impact
- Conduct thorough patient assessments and develop personalized treatment plans via video visits
- Collaborate with a multidisciplinary care team to deliver the highest standards of care
- Complete required trainings and uphold Allara's clinical policies, standards, and best practices
- Educate patients on preventive care and wellness using evidence-based strategies
- Maintain accurate, up-to-date patient records and complete charting in a timely manner
- Respond to patient questions and administrative messages with clarity and care
- Dedicate a minimum of 10 patient-facing hours per week, including consultations and medical guidance, with prescribing when clinically appropriate
Primary Clinical focus
- PCOS, Hypothyroidism / Hashimoto's, Metabolic Syndrome, Menopause / Perimenopause / HRT, PMDD, Obesity / Weight Management, Diabetes, Hyperlipidemia, and Anxiety/Depression (mild to moderate)
Required Qualifications
- Certification: Active national board certification as a Nurse Practitioner
- Experience: Minimum of 2 years of consecutive experience as a Nurse Practitioner specializing in women's health and treating chronic conditions
- Clinical Independence: Proven ability to function as an autonomous provider with strong diagnostic judgment and critical thinking skills
- Communication: Exceptional written and verbal communication, with an emphasis on compassion and clarity
- Webside Manner: A natural ability to build trust and connection with patients in a virtual setting
- Evidence-Based Practice: A genuine commitment to delivering care rooted in current clinical research
- Technical Proficiency: Comfortable working across multiple platforms including EMR systems, text expanders, Gmail, Google Calendar, Zoom, and scheduling tools
- Telemedicine Experience: Prior telehealth experience is a plus
- State License Requirements and Hiring Considerations: An active, unrestricted, and unencumbered professional license in at least one U.S. state is required; Licensure in multiple states strongly preferred.
A note on state licensing: All active and pending licenses held at the time of application are collected and reviewed during our process. Hiring decisions reflect current state-level needs, which evolve over time. Applicants may not move forward immediately if there is no active need in their licensed states. We regularly revisit candidates as needs expand and when experience, licensure, and role requirements align.
What Allara Offers
- 1099 Contract: The flexibility and autonomy of an independent contractor arrangement
- 1099 Longevity Recognition Bonus
- Competitive Compensation: Per-visit rates plus additional pay for charting, administrative tasks, and other patient-related work
- Fully Remote: Work from anywhere in the U.S.
- Flexible Scheduling: Set hours that fit your life, not the other way around
- Malpractice Insurance: Comprehensive coverage provided at no cost to you
- Mission-Driven Work: Help transform the standard of care for women living with conditions that have historically been underdiagnosed and undertreated
- Collaborative Provider Network: Connect with and learn from a community of skilled, like-minded Allara clinicians
- Inclusive Culture: Join a supportive, diverse team that values innovation, equity, and belonging
At Allara https://www.allarahealth.com/, we believe in celebrating everything that makes us human and are proud to be an equal-opportunity workplace. We embrace diversity and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better we can serve our members. We’re an Equal Opportunity Employer and do not discriminate against candidates or patients based on race, color, gender, sexual orientation, gender identity or expression, age, religion, disability, national origin, protected veteran status, or any other status protected by applicable federal, state, or local law.
Location: United States, San Mateo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Sr Accountant (Contract)
6-month contract
San Mateo, CA (Collab)
Role Summary:
We are seeking an experienced and proactive
Senior Accountant (Contractor)
to support our accounting team, with a primary focus on business partnering, process improvements, and accounting oversight across Fixed Assets, Leases, and Intangible Assets.
The ideal candidate will have strong technical accounting knowledge, excellent communication skills, detail oriented and demonstrated experience managing multiple priorities, meet tight deadlines and collaborate effectively across teams
What You’ll Be Doing:
Fixed Assets, Leases & Intangible Assets Accounting
Ø Provide accounting oversight for Fixed Assets, Construction in Progress (CIP), Leases, and Intangible Assets.
Ø Review capitalization assessments to ensure compliance with company accounting policies and applicable IFRS requirements.
Ø Coordinate with Facilities and relevant stakeholders to identify lease additions, modifications, terminations, impairments, and sublease arrangements.
Ø Support month-end and quarter-end close activities, including reconciliations, journal entry preparation and reviews, and variance analysis.
Business Partnering & Stakeholder Management
Ø Act as a primary accounting contact for business partners across Facilities, IT, Corporate Planning, Procurement, AP and other functional teams to understand upcoming projects, capital expenditures, lease changes, and technology implementations that may have accounting implications.
Ø Provide guidance to business stakeholders on capitalization policies, expense recognition, asset useful lives, and other accounting requirements.
Ø Proactively communicate accounting requirements, deadlines, and process changes to business partners.
Ø Collaborate with Technical Accounting on complex transactions requiring additional analysis or interpretation.
Process Improvement & Operational Excellence
Ø Evaluate existing accounting processes for Fixed Assets, Leases, and Intangible Assets to identify inefficiencies, control gaps, and opportunities for automation.
Ø Lead process improvement initiatives to streamline workflows, reduce manual activities, and improve the accuracy and timeliness of financial reporting.
Ø Develop and maintain standardized procedures, process documentation, checklists, and internal controls.
Outsourced Accounting Team Oversight
Ø Provide day-to-day oversight and guidance to the outsourced accounting team responsible for Fixed Assets, Leases, and related accounting activities.
Ø Review deliverables prepared by the outsourced team to ensure completeness, accuracy, and adherence to established timelines.
Ø Serve as an escalation point for accounting questions, unresolved issues, and operational challenges.
Financial Reporting, Controls & Compliance
Ø Support timely and accurate month-end, quarter-end, and year-end financial close activities.
Ø Ensure compliance with IFRS accounting standards, including IAS 16, IAS 38, IFRS 16, and applicable impairment guidance.
Ø Review balance sheet reconciliations and supporting schedules to ensure accuracy and completeness.
Ø Support internal and external audit requests by preparing documentation and coordinating with relevant stakeholders.
What We’re Looking For:
Ø Bachelor's degree in Accounting, Finance, or equivalent. CPA/CA or similar preferred
Ø Minimum of 5–7 years of progressive accounting experience, preferably within a multinational organization.
Ø Strong understanding of general ledger accounting, financial close processes, and balance sheet reconciliations.
Ø Experience with Fixed Assets, Lease Accounting, and Intangible Assets accounting. Working knowledge of IFRS, including IAS 16, IAS 38, IFRS 16, and IAS 36.
Ø Recent SAP/S4 HANA experience strongly preferred.
Ø Demonstrated ability to partner effectively with business stakeholders and cross-functional teams.
Ø Experience identifying, implementing, and driving accounting process improvements.
Ø Advances excel skills
Ø Ability to work in a fast-paced environment within very tight deadlines.
Ø Excellent analytical skills with ability to research independently and efficiently.
At SIE, working with our partners, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the individual base pay range may vary based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role is eligible for benefit offerings that include medical, dental, and vision. Click
here
to learn more.
The estimated base pay range for this role is listed below, this is an hourly rate.
$67
—
$100 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: AU: Sydney (45 Clarence St); AU: Melbourne: (260 Burwood Rd); AU: Queensland Remote Worker; AU: New South Wales Remote Worker; AU: Brisbane (243 Edward St); AU: Victoria Remote Worker
Workplace: Hybrid
The role / impact
Reliability is a top strategic priority at Xero, directly influencing customer trust across more than 3,000 services. In this Site Reliability Engineering role, you will help shift reliability into a front-row discipline, moving beyond reactive fixes to uncover and resolve systemic resilience challenges across our global platform. You will partner closely with product teams to design reliability by default, ensuring our systems withstand unexpected events while supporting millions of small businesses.
You will take ownership of platform health by building automated tooling, championing chaos engineering experiments, and identifying potential failures before they impact customers. From coordinating incident management rituals and post-incident analysis to introducing load-shedding mechanisms, your contributions will directly safeguard platform availability and elevate engineering practices across the organisation.
The team / how they connect
You will join a focused Site Reliability Engineering team spanning Australia and the United States, responsible for incident management strategy, artificial intelligence operations tooling, and high-availability frameworks. The team works in close partnership with product and infrastructure squads across Xero, embedding alongside engineers to resolve shared reliability gaps and implement resilient design patterns. Together, the team shares incident commander responsibilities across regions, turning operational learnings into long-term systemic stability.
The team is currently working on / Initially, you will focus on
- Working across a modern technical stack centred on Kubernetes, AWS (including ECS and managed services), Golang, Python, and C#.
- Developing custom Kubernetes operators to automate storage resizing, alert provisioning, and reliability-by-default capabilities for development teams.
- Enhancing telemetry pipelines to extract AWS-specific metrics from managed services and route actionable alerts directly to product squads.
- Implementing chaos engineering scenarios to test infrastructure failure modes, alongside building API load shedding and rate limiting to protect services against traffic surges.
Where and how you can work
This role offers the flexibility to work remotely from anywhere in Australia, with office hubs available in Sydney, Melbourne, and Brisbane. Whether you prefer working from home or coming into our collaborative spaces for team gatherings and boost days, we provide the autonomy to create a working routine that suits you best.
Here are some of the things we are looking for
- You bring a solid background in site reliability engineering or DevOps, with experience diagnosing and strengthening distributed systems.
- You have practical experience managing containerised workloads in Kubernetes and running infrastructure on cloud platforms such as AWS.
- Your skillset includes practical coding proficiency in Golang, Python, or C#, coupled with curiosity for applying modern AI tools to operational challenges.
- You display strong agency and initiative, proactively identifying operational friction and proposing sustainable technical solutions without waiting for instruction.
- You demonstrate familiarity with incident management, participating in on-call responses and conducting post-incident reviews that translate into permanent fixes.
- You possess clear communication skills, consistently linking technical reliability investments directly to customer needs and measurable business outcomes.
Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
Location: San Francisco, California, United States
About Turing
Turing’s mission is to accelerate superintelligence to drive real economic progress. Headquartered in San Francisco, Turing works with frontier AI labs to generate high-quality datasets, reinforcement learning environments, and frontier research benchmarks that improve model capabilities in software engineering, enterprise knowledge work, and advanced STEM reasoning. In software engineering, Turing is the largest and longest-running data provider in the category. Turing also works with Fortune 500 enterprises across financial services, life sciences, healthcare, retail, automotive, and CPG to build and deploy end-to-end agentic AI systems inside mission-critical workflows. By operating on both sides, Turing closes the loop between frontier research and enterprise deployment, turning real-world deployment signals into better data, evaluations, and more capable models. Learn more at
www.turing.com
.
Social Media Manager
About the Team
Turing works with every major frontier AI lab and brings that depth into the enterprise. Our marketing team tells that story: the research, benchmarks and launches that show what Turing knows about building and deploying AI. We are responsible for brand and product marketing, marketing operations, field marketing, communications, and social media strategy.
The Role
This is not a scheduling job. You will own Turing's presence on LinkedIn, X, Instagram and Facebook and turn our research and point of view into content that spreads. You write the posts, build the calendar, cover the moments that matter and engage directly with the AI community. You have already written content that broke out well beyond your own following. Here, you will do it for a company that sits at the center of the AI conversation.
Why This Role Matters
The researchers, builders and enterprise leaders who shape AI decide what to pay attention to on social media, often in a single scroll. Turing has the work worth paying attention to. Your job is to make sure it lands with the right people, in a voice they trust.
Over the next 12 months, you will grow our researcher and enterprise engagement rate on X and LinkedIn, lead Turing's social presence at top industry events such as ICML and NeurIPS, respond quickly and spark conversations on top AI trends, run employee advocacy programs, and lead with a metrics-driven approach.
What You Will Own
The calendar.
Own the day-to-day content calendar across LinkedIn, X, Instagram and Facebook, from idea to published post.
The writing.
Write sharp, platform-native copy in Turing's voice that makes technical work accessible without getting it wrong.
The breakout content.
Turn research, benchmarks and launches into threads, visuals, short video and campaigns that earn reach and engagement.
The big moments.
Plan and run social for conferences such as NeurIPS, from the build-up through live coverage and follow-up.
The community.
Engage directly with researchers, customers and the wider AI community through replies, reposts with a point of view and real relationships.
The numbers.
Set goals, track performance, report on what is working and use it to sharpen the next round.
What You Will Not Own
This role is focused on social. You will not:
Own paid media or ad budgets
Run PR or press relations
Own brand design systems; our design team does, and you partner with them
Write long-form research content; our researchers do, and you make it travel
Who You Are
A breakout writer.
You have written posts that were picked up far beyond your own following, and you can show the reach they earned.
Fluent in AI.
You know the researchers, builders and companies in the AI conversation and what resonates with them.
A translator.
You can take a complex idea and make it land in one sentence, and the researcher behind it would still sign off.
Platform-native.
You know the formats, timing and culture of LinkedIn, X, Instagram and Facebook, and you never paste the same post across all four.
Data-driven.
You set goals, read the numbers and change course.
A shipper.
You publish while it matters, not after it has been polished for a week.
Minimum Qualifications
4+ years running social media for a brand, company or public figure, or an equivalent portfolio.
A track record of posts that broke out and were widely picked up. You will be asked for examples and reach numbers.
Excellent writing.
Hands-on fluency with LinkedIn, X, Instagram and Facebook.
Comfort with social analytics tools.
Preferred Qualifications
Experience marketing to technical or research audiences.
Basic design or short-form video skills.
Experience running social at conferences or live events.
Experience building social media in the AI space
Before You Apply
If your experience is mostly scheduling, reporting or community moderation, and someone else wrote the posts, this is not the right role.
If you can't point to a post that broke out and show its reach, this is not the right role.
If you need a week of approvals and a finished design before you post, this is not the right role.
For the right person, this is a chance to become the voice of an AI company the research community actually follows.
Location & Work Model
Full-time role based in the San Francisco Bay Area
Travel to major AI conferences and events, such as NeurIPS.
Reports to the SVP, Marketing.
Compensation & Benefits
Individual compensation will be determined based on job-related skills, experience, qualifications, and other relevant business considerations.
Compensation: $140,000 - $170,000 annual base salary + variable compensation, equity & additional benefits.
Application Process
Our interview process typically includes:
Introductory conversation
Interviews with the hiring manager and partner teams
Working session: we share a recent Turing release, and you bring the posts and the plan you would build around it
Reference checks
Offer
Values
We are client first:
We put our clients at the center of everything we do, because their success is the ultimate measure of our value.
We work at Start-Up Speed:
We move fast, stay agile and favor action because momentum is the foundation of perfection
We are AI forward:
We help our clients build the future of Al and implement it in our own roles and workflow to amplify productivity.
Advantages of joining Turing
Work at the frontier of AI
, helping the world’s leading AI labs improve their most advanced models by building expert datasets, RL environments, and first-of-a-kind benchmarks.
Contribute to leading-edge AI research
and showcase your work at top conferences such as ICLR, ICML, and NeurIPS.
Bring frontier AI innovation to the enterprise
, applying lessons learned from leading AI labs to solve real-world business challenges.
Collaborate with and learn from exceptional colleagues
with deep AI experience from Google, Meta, Amazon, and other leading technology companies.
Move at the pace of AI innovation
, with the speed, ownership, and impact of a startup.
Turing is proud to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, or any other legally protected characteristics. At Turing we are dedicated to building a diverse, inclusive and authentic workplace and celebrate authenticity, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
For applicants from the European Union, please review
Turing's GDPR notice here
.
Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As Manager, Sales Recruiting (Americas), you'll lead recruiting for Sales across the Americas, partnering with regional Sales leaders to hire the quota-carrying and go-to-market talent that supports GitLab's revenue growth. You'll develop a team of recruiters, build hiring strategies for different Sales functions and segments, and create repeatable processes that balance speed, quality, and candidate experience. You'll also stay close to the work by recruiting for senior and specialized Sales roles when needed.
What you’ll do
Lead and develop the recruiting team supporting Sales across the Americas, using coaching, feedback, and clear development plans to build capability and accountability.
Design recruiting strategies, structured interviews, and hiring frameworks that scale across the AMER market.
Partner with Sales leaders to define talent needs, share market insights across the United States, Canada, and Latin America, and guide hiring decisions and trade-offs.
Plan recruiting capacity against headcount and quota-capacity goals, balancing hiring speed, quality, and time to ramp.
Embed diversity, equity, and inclusion into recruiting processes and hiring decisions.
Manage a personal requisition load when needed, focusing on senior and specialized roles such as front-line managers, strategic account leaders, and technical sales talent.
Use recruiting data to track team performance, identify bottlenecks, and improve hiring strategies across the Sales portfolio.
Collaborate with Sales leadership, Sales Operations, Enablement, People Business Partners, Compensation, and Finance on workforce planning and consistent candidate and stakeholder experiences.
What you’ll bring
Experience developing recruiting teams for Sales or go-to-market organizations, delivering hiring outcomes in a scaling business across the United States, Canada, and Latin America.
Ability to build trust with senior Sales leaders while staying hands-on with recruiting.
Experience building scalable recruiting processes across different Sales roles and segments.
Ability to use recruiting data to guide strategy, identify gaps, and explain outcomes to stakeholders.
Experience sourcing, engaging, and closing passive candidates for quota-carrying, specialized, and senior Sales roles, including conversations about variable compensation and on-target earnings.
Ability to navigate ambiguity, solve problems quickly, and maintain a thoughtful candidate experience.
A collaborative leadership approach grounded in self-awareness, openness to feedback, and investment in team growth, with experience working remotely across time zones.
A demonstrated commitment to inclusive hiring and equitable recruiting practices. Relevant experience may come from a range of professional backgrounds and transferable skills.
About the team
Our Sales Recruiting team is a globally distributed group of recruiters and talent acquisition professionals who partner with Sales leaders around the world. We work remote-first and asynchronously, with a focus on clear processes, honest conversations with candidates, and hiring decisions grounded in data. The team moves quickly, shares what works, and values transparency, ownership, and learning from each other while maintaining a high bar for hiring quality and candidate experience.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$104,800
—
$176,400 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Arizona_Remote
Position Overview
The Payroll Manager leads the payroll team and is responsible for the accurate and timely execution of end-to-end payroll operations across multiple pay groups in the United States and Canada, including union and prevailing wage employees. This role manages, develops, and coaches payroll team members while serving as a subject matter expert in payroll processing, compliance, and systems, ensuring adherence to all applicable U.S. federal, state, and local regulations, Canadian federal and provincial requirements, collective bargaining agreements, and prevailing wage laws. The Payroll Manager works cross-functionally with HR, Finance, and IT to improve process efficiency, maintain strong internal controls, and deliver a high-quality employee experience.
Key Responsibilities
Team Leadership
Lead, coach, and develop a team of payroll professionals supporting U.S. and Canadian payroll operations.
Set clear goals and priorities, assign and balance workload, and hold the team accountable for accuracy, timeliness, and service quality.
Conduct regular one-on-ones, provide ongoing feedback, and manage performance, development, and career growth for direct reports.
Participate in hiring, onboarding, and training to build team capability, cross-training, and backup coverage.
Foster a collaborative, inclusive, and continuous improvement culture within the team.
Payroll Processing & Operations
Oversee full cycle payroll processing for U.S. and Canadian employee populations across multiple pay groups, including union and prevailing wage employees.
Maintain payroll calendars, deadlines, and funding processes to ensure timely and accurate payroll execution.
Review and validate payroll data including earnings, deductions, taxes, and garnishments prior to final submission.
Process off-cycle payments, adjustments, and corrections as needed.
Compliance & Risk Management
Ensure compliance with all applicable U.S. federal, state, and local wage and hour laws, including FLSA and final pay requirements, as well as Canadian federal and provincial employment standards and payroll legislation.
Ensure accurate administration of Canadian statutory deductions and remittances, including CPP/QPP, EI, QPIP, and federal and provincial income taxes, as well as timely issuance of Records of Employment (ROEs).
Interpret and apply pay rules in accordance with company policies and collective bargaining agreements, including negotiated wage rates, premiums, overtime, and differentials.
Ensure compliance with federal and state prevailing wage requirements, including Davis-Bacon and related acts, accurate wage and fringe benefit determinations, and timely certified payroll reporting.
Administer union dues, fees, and remittances, and partner with HR and Labor Relations to implement payroll changes resulting from collective bargaining agreements.
Maintain audit readiness through proper documentation, controls, and adherence to internal audit and SOX requirements.
Stay current on regulatory changes and assess impact to payroll processes.
Systems & Process Improvement
Serve as subject matter expert for Workday including configuration support, testing, and issue resolution.
Identify opportunities for process improvement and automation to increase efficiency and reduce risk.
Develop, document, and maintain payroll procedures and standard operating processes.
Data, Reporting & Reconciliation
Perform payroll reconciliations, including variance analysis and general ledgers.
Generate and analyze payroll reports to identify discrepancies, trends, and areas of risk.
Support U.S. and Canadian year-end activities, including W-2, T4, and RL-1 processing, tax filings, and audit requirements.
Cross-Functional Collaboration
Collaborate with HRIS and IT on system integrations and data integrity.
Act as an escalation point for complex payroll issues and inquiries.
Resolve complex payroll discrepancies with a high level of accuracy and responsiveness.
Communicate payroll-related updates, impacts, or issues clearly to employees and stakeholders.
Governance & Controls
Execute and monitor payroll controls, including approvals, audit trails, and segregation of duties
Support internal and external audits by providing documentation and responding to audit requests
Identify and mitigate payroll risks, proactively addressing gaps in processes or controls
Maintain payroll-related business processes, security roles, and integrations.
Monitor inbound and outbound integrations to ensure data accuracy and system stability.
Qualifications
Bachelor's degree in Accounting, Finance, Human Resources, or a related field, or equivalent work experience.
6+ years of payroll experience, including full cycle payroll processing in a multi-state U.S. and multi-province Canadian environment.
3+ years of hands-on Workday Payroll experience, including payroll processing, configuration, testing, and reporting.
1-3 years of people leadership experience, including managing, coaching, and developing payroll team members.
Strong knowledge of U.S. federal, state, and local and Canadian federal and provincial payroll laws and regulations.
Proven ability to manage complex Payroll scenarios with a high degree of accuracy and attention to detail.
Strong analytical, problem-solving, and organizational skills.
Experience processing payroll for union populations is preferred.
Experience with prevailing wage requirements and compliance is preferred.
Experience supporting payroll in a SOX-controlled environment
Verra Mobility Values
An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values:
Own It.
We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation.
Do What’s Right.
We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous.
Choose Courage Over Comfort.
We lean into the conversations, decisions and actions that move the business forward, even when they feel uncomfortable. We challenge assumptions, address issues early and prioritize progress over ease.
Win Together.
We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others.
With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company.
Verra Mobility Applicant Privacy Notice
Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
.
Location: New York
ABOUT US:
AI NEEDS A NEW INFRASTRUCTURE LAYER. WE'RE BUILDING IT AT MODAL.
Every era of computing brought new workloads that previous infrastructure couldn't support: mainframes, databases, and the cloud. Each time, the company that rebuilt the layer underneath defined the decade. AI is no different, except it touches everything instead of one slice, and the window to build the layer underneath it is open right now.
Our customers include category-defining companies like Ramp https://modal.com/blog/how-ramp-built-a-full-context-background-coding-agent-on-modal, Cognition, DoorDash, and Suno. They rely on Modal for instant GPU access, sub-second container starts, and native storage, so it's simple to serve low-latency inference, fine-tune models, and access production-ready sandboxes at scale.
We've passed $1B in annualized run rate, up 15x from a year ago. In October 2026 we raised a $750M Series D led by Accel at a $15.75B valuation.
Our team includes creators of popular open-source projects (e.g.,Seaborn https://github.com/mwaskom/seaborn,Luigi https://github.com/spotify/luigi), academic researchers, international olympiad medalists, and experienced engineering and product leaders with decades of experience.
About Modal Talent:
Modal is growing fast, and engineering and AI/ML hiring is where much of that growth is happening. You’ll join a Talent team that’s already in motion, working closely with our Head of Talent, founders, and technical leads to find the engineers who will shape what Modal becomes. The people we hire now set the technical bar for everyone who comes after.
The Role:
As Technical Recruiter, you will own engineering and AI/ML searches from the first message to the signed offer. You’ll get deep into the work with our technical leaders, learn what great looks like for each role, and use that to find people before anyone else does. You’ll pitch Modal to sharp, experienced engineers, guide them through our interview process, and close them. You’ll also have a real hand in how we hire: where the bar sits, how we evaluate, and how the process keeps getting better.
What You’ll Work On:
- Own full-cycle recruiting for engineering and AI/ML roles, from sourcing through offer and close
- Partner with technical leaders to understand the real work, define hiring needs, and calibrate on what great looks like
- Help set our technical hiring bar and how we evaluate talent
- Source and engage strong engineers through technical communities, networks, referrals, and creative top-of-funnel experiments
- Pitch Modal and guide candidates through interviews, building trust early and staying ahead of concerns
- Lead offer and closing conversations, supporting candidates as a trusted guide through high-stakes decisions
- Use data and market context to keep searches on track and expectations aligned
- Create a candidate experience that is fast, respectful, honest, and human at every stage
- Bring an equity lens to every part of the process
- Try new ways to find and hire great engineers, and turn what works into repeatable practices
You May Be a Fit If:
- You have 2+ years of full-cycle technical recruiting experience and a track record of closing exceptional engineers
- You know technical recruiting inside and out, and deeply technical roles energize you
- You’re curious, you ask the right questions, and you love understanding how things actually work
- You’re high influence, low ego: you move people with insight and honesty, not volume
- You move quickly and communicate clearly, even when things get messy
- You’re a strong closer who builds trust early and gets ahead of concerns
- You stay steady when priorities shift and can recalibrate without losing momentum
- You care about people and want everyone to have a thoughtful, fair, and human experience
- You’re based in or willing to relocate to New York City
Location: United States, San Diego, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
This position is for temporary engagement through our staffing partner, Yoh Enterprise Solutions. This is a 12-month contract.
We are seeking a Community Support Specialist who will be focused on making MLB The Show the best place it can be for the players.
This specialist will work on the Community Experience teams to make sure that any issues that may arise to our players are resolved.
Responsibilities:
Engage in direct, ongoing communication with players to troubleshoot reported issues, provide guidance, and work collaboratively toward effective resolutions.
Manage player support inquiries from initial contact through resolution, providing timely follow-ups, clear communication, and a positive support experience throughout the process.
Maintain in-depth knowledge of MLB The Show, including gameplay mechanics.
Assist in keeping the community environment free of harmful imagery and or general toxicity that may damage the player’s experience.
Moderating community channels when the time is needed.
Keeping a keen eye on player reported issues and routing those issues to the correct internal teams for resolution.
Identify and investigate cheating, exploits, and unfair play trends.
Recognize cheating behaviors and emerging exploit patterns.
Analyze player activity to detect cheating and abuse.
Investigate exploits and help protect game integrity.
Track cheating methods to support safer gameplay.
Assist in maintaining tools to help solve player reported issues.
Represent the players best interests to the internal development team.
Assist in identifying bugs and assisting in testing when the time is needed.
Required:
Strong interpersonal, verbal, and written communication skills
A strong sense of empathy and understanding
Ability to keep a positive mindset when talking with players
Strong problem solving and troubleshooting skills
Strong ability to work in a communicative team environment
Superior organization skills
A passion for video games and video game communities
Desirable
:
A passion for Baseball and MLBTS
Experience with ZenDesk or similar customer support tools
Bi-lingual (Spanish)
At SIE, working with our partners, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the individual base pay range may vary based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role is eligible for benefit offerings that include medical, dental, and vision. Click
here
to learn more.
The estimated base pay range for this role is listed below, this is an hourly rate.
$39.33
—
$59.04 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: United States, San Diego, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Director, Program Management
Portfolio & Program Management Office (PPMO)
About the Role
Sony Interactive Entertainment is seeking a Director, Program Management to lead the delivery, governance, and strategic execution of critical e-commerce, payments, and monetization initiatives across the PlayStation platform.
This role is responsible for leading a portfolio of large-scale, cross-functional programs that span Product, Engineering, Finance, Tax, Legal, Operations, Customer Experience, and Commercial organizations. The Director will drive alignment across senior leaders, influence strategic investment decisions, and ensure complex initiatives deliver measurable customer and business outcomes.
The ideal candidate combines deep program leadership expertise with strong domain knowledge in digital commerce, payments, subscription businesses, marketplaces, checkout experiences, fraud prevention, taxation, and financial operations. They must be capable of operating at both strategic and execution levels, translating business objectives into scalable delivery plans while ensuring disciplined program execution.
What You'll Do
Strategic Portfolio Leadership
Lead a portfolio of complex, high-visibility initiatives supporting PlayStation's commerce and monetization ecosystem.
Partner with executive leaders to define strategic objectives, roadmaps, priorities, success metrics, and investment plans.
Drive alignment across global organizations and mission groups with competing priorities and dependencies.
Establish operating models and governance frameworks that enable informed decision-making, accountability, and effective risk management.
Serve as a strategic partner to senior leadership on portfolio health, execution strategy, organizational readiness, capacity planning, and investment decisions.
Commerce & Payments Transformation
Partner with Product Management and Engineering leaders to evaluate business opportunities and develop scalable execution strategies.
Ensure business, operational, regulatory, compliance, and customer experience requirements are incorporated into planning and delivery.
Drive initiatives that improve conversion, payment success rates, operational efficiency, platform scalability, compliance readiness, and customer satisfaction.
Contribute to the evolution of player experiences in discovering and transacting in their journeys.
Portfolio Execution & Benefits Realization
Establish and maintain portfolio-level planning, dependency management, reporting, forecasting, and executive communications.
Identify delivery risks, resource constraints, and execution challenges early and drive mitigation plans.
Oversee complex cross-organizational dependencies across multiple teams, business units, and external partners.
Facilitate executive reviews, planning cadences, governance forums, and portfolio decision-making processes.
Define and track outcome-based KPIs, benefits realization plans, and success metrics that demonstrate measurable business value.
Organizational Leadership
Build and lead a program management organization focused on execution excellence, accountability, and continuous improvement.
Support the professional development and growth of program managers and senior program leaders.
Build strong partnerships with senior leaders across Product, Engineering, Finance, Legal, Tax, Operations, and Commercial organizations.
Drive a culture of accountability, clarity, transparency, operational excellence, and customer focus.
Influence execution across organizations without direct authority while maintaining strong stakeholder alignment.
Qualifications
Required
Significant experience leading large-scale technology programs, portfolios, or product delivery organizations.
Experience leading complex cross-functional programs involving multiple engineering, product, and business organizations.
Demonstrated success operating within large, matrixed global organizations.
Strong executive communication, stakeholder management, and organizational influence skills.
Experience establishing governance models, portfolio management processes, operating rhythms, and executive reporting frameworks.
Strong analytical and problem-solving abilities with a track record of translating ambiguity into actionable plans.
Experience leading mission-critical platforms, large-scale transactional systems, digital commerce ecosystems, or marketplace businesses serving millions of customers.
Commerce & Payments Experience
Deep experience in one or more of the following areas:
E-commerce platforms
Digital payments
Payment processing and orchestration
Checkout experiences
Subscription businesses
Digital marketplaces
Billing systems
Fraud prevention and payments risk management
Financial operations platforms
Tax and regulatory compliance
Additional requirements:
Demonstrated expertise in end-to-end digital commerce ecosystems, including revenue flows, customer transactions, payment authorization, fraud controls, taxation, settlements, and subscription lifecycle management.
Experience in the development and launch of physical consumer technology products.
Preferred
Experience within consumer technology, gaming, media, subscription, marketplace, commerce, payments, or fintech environments.
Knowledge of Agile, Waterfall, and hybrid delivery methodologies.
PMP, PgMP, SAFe, or related certifications are a plus.
Leadership Expectations
The successful candidate will:
Operate comfortably at executive and implementation levels.
Drive alignment across organizations without direct authority.
Balance strategic thinking with disciplined execution.
Create clarity in complex and ambiguous environments.
Build organizational capability and strengthen program management practices.
Focus teams on customer and business outcomes rather than activity-based metrics.
Raise risks early and drive accountability through resolution.
Build trusted partnerships across technical and business functions.
Influence strategic priorities while ensuring operational excellence in execution.
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$218,700
—
$328,100 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Remote
About HumanSignal
Real-world data is the competitive edge in AI.
HumanSignal is a human data partner for companies building AI models and products. Our customers ship better AI, faster, because we partner with their researchers from real-world data creation to annotation to delivery.
We design and create datasets from scratch, recruit and manage the domain experts who evaluate model output, and run everything through our own platform, Label Studio, the open-source standard for data labeling and evaluation, used by over 1 million practitioners worldwide.
We specialize in the operationally complex: real-world data collection, multimodal pipelines, and multi-step workflows. Advanced ML and AI teams use our enterprise platform to run their own data factories, and our services team to extend their reach where in-house capacity runs out.
If you want to do work that materially shapes how the next generation of AI products gets built, we'd love to talk.
About the Role
Services Support Specialists are the dedicated, global point of contact for HumanSignal's contractor population — a workforce-operations function distinct from Enterprise Support. Where Enterprise Support is primarily technical and customer-facing, this role resolves payment, identity/verification, account-access, onboarding, and project-related questions for contractors working across every timezone.
Key Responsibilities
Own and resolve inbound contractor tickets in Zendesk, including payment/payout issues, identity and KYC verification, account access, and onboarding or assessment blockers.
Serve as a contractor's single point of contact, coordinating across teams rather than leaving them to navigate multiple channels on their own.
Escalate issues outside Services Support's scope to the appropriate team: Payments/Finance, Verification/Trust, Project Operations, Support Engineering/Engineering, or Safety/Security.
Monitor and handle annotator requests within Discord, escalating to the appropriate delivery team resource when needed.
Apply P0-P3 severity classification to incoming tickets and follow the corresponding response process.
Identify and flag repetitive, low-complexity ticket types (roughly 81% of tickets require two or fewer agent comments) for deterministic self-service or automation.
Participate in a quarterly review of ticket volume and coverage against the schedule below.
On-Call Responsibilities
Acknowledge P0 pages within approximately 15 minutes; unacknowledged pages automatically escalate to that week's secondary on-call responder.
On-call is reserved for Critical issues only — for example, a systemic inability to work, widespread payment or verification failures, major production incidents, or credible safety/security concerns. Routine P1-P3 tickets remain queued for the next scheduled shift.
Qualifications
Experience in a support or operations role, ideally supporting a global or contractor/gig workforce.
Comfort working across payment, identity/verification, and account-access issues, with the judgment to know when to resolve directly versus escalate.
Clear, professional written communication suited to a global contractor population.
Willingness to participate in the rotating P0 on-call schedule.
Working proficiency with Zendesk (or a comparable ticketing platform) and Discord.
Ability to work independently during off-hours coverage while following documented escalation paths.
What Success Looks Like
SLA attainment on first response and time-to-resolution, against an initial planning estimate of approximately 15-30 minutes of direct handling time per ticket.
P0 pages acknowledged within the target window, with escalations to the secondary responder tracked and rare.
Low rate of tickets requiring re-escalation or reopening.
Contractors get a single, clear path to resolution rather than moving unassisted between Support, Project teams, Payments, and Verification.
A growing share of high-volume, low-complexity ticket types shifted to self-service or automation.
At HumanSignal we pay based on regional compensation market rate ranges across the globe. We are hiring for this role across North America. The base cash compensation range for the United States is $55,000 to $70,000 USD. These ranges are provided by market data and are in good faith. The final offer details are determined by several factors including candidate experience, expertise, as well as applicable industry knowledge and may vary from the pay ranges listed above.
Location: Distributed
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available location: Seattle, WA
What you will do as a Customer Engineer
The Customer Engineer (CE) is the core driver of our technical go-to-market strategy: a trusted technical advisor and primary architect of the customer journey. You will bridge the gap between technical strategy and business value—guiding enterprise clients from initial pre-sales technical validation through onboarding, deployment architecture, and full lifecycle expansion. Sitting within the GTM organization and reporting to a Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, leveraging AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire customer journey.
Key Responsibilities
Technical Validation:
Partner closely with Account Executives to lead technical deep-dive discovery, capture business requirements, and map complex customer infrastructure - DNS, CDN, Zero Trust, Network Security, Workers - to fit-for-purpose Cloudflare architectures and bespoke solutions. Define, scope, success criteria, and technical evaluations plans for Proof of Concepts (PoCs) and Technical Validations. Deliver tailored technical presentations, architectural diagrams, and demonstrations that show how Cloudflare solves specific performance, security, and reliability challenges. Proactively address complex technical objections, security compliance questions, and edge-case architectural requirements during the sales cycle. Take accountability for a suitable solution deployment strategy (Customer, Partner or Cloudflare Professional services) being an integral part of all proposals.
Customer Adoption & Value Realization:
Provide oversight to technical onboarding and implementation, but not execute the implementation, serving as the primary executive and engineering contact for the customer. Design structured migration and onboarding blueprints tailored to the customer’s environment (e.g. DNS migrations, Zero Trust rollouts, WAF tuning guidance), and act as the lead consultant for customer engineering teams, walking them step-by-step through configuration best practices. Partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy. Proactively monitor customer health scores and telemetry to ensure rapid time-to-value, resolve integration bottlenecks, and reduce deployment risk.
Commercial Accountability & Expansion:
Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. Be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives.
Trusted Advisory:
Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion. Provide thought partnership on architecture, AI control layers, security posture, and deployment confidence. Identify potential deployment risks or integration bottlenecks early, and provide remediation strategies to de-risk customer outcomes.
AI Orchestration & Workflow Automation:
Leverage AI agents, Large Language Models (LLMs), and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, basic telemetry monitoring, and internal/external documentation, reclaiming your time for strategic customer advisory.
Education & Enablement:
Partner closely with the Enablement Team to design, build, and govern technical resources. Define, document, and educate both internal teams and customers on deliverables such as Standard Operating Procedures (SOPs), architectural best practices, and technical guides to continuously raise the technical baseline across the organization.
Minimum Qualifications
Experience: Experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Professional Services, Sales Engineering, Technical Account Management, or as a Forward Deployed Engineer (years of experience required will vary based on Associate, Senior, Staff, or Principal leveling).
Architectural Mindset: Ability to white-board, design, and articulate complex enterprise network and security architectures clearly.
Consultative & Advisory Skills: Excellent communication skills with the ability to translate deeply technical concepts into business outcomes for both hands-on engineers and C-level executives.
Commercial Mindset: Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles.
Communication: Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy.
Technical Breadth: We do not expect every candidate to be an expert in every domain. Qualified candidates will demonstrate depth in at least four of the technical areas below:
Internet fundamentals: Deep understanding of how the Internet works, including OSI Model layers 1–7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), and SSL/TLS.
Security: Expertise in the security of Internet properties, including WAF, Bot Management, Firewalls, Rate Limiting, (M)TLS, Zero Trust, and SASE concepts.
Performance: Expertise in the performance of Internet properties, including speed, latency, caching, video streaming, HTTP/2, and TLS 1.3.
AI Proficiency: Familiarity with prompt engineering, AI-assisted scripting and log analysis, LLM utilization, and workflow automation to augment everyday CE workflows.
Coding/Scripting: Proficiency in Python, JavaScript, Bash, Lua, Go, or similar languages to write custom integration scripts, API connectors, and edge computing functions.
Developer Platform Fluency: Experience designing, building, deploying or scaling applications using RESTful/GraphQL APIs, SDKs, webhooks, and developer tooling in cloud-native environments. Familiarity with infrastructure-as-code (Terraform, Pulumi), CI/CD pipelines, and observability for developer-led deployments.
Strongly Preferred Qualifications (The "Good-to-Haves")
Technical Enablement: Track record of creating and delivering technical enablement - workshops, code samples, documentation, or developer onboarding - that accelerates customer adoption of complex platforms.
Applied AI Knowledge: Experience with LLM orchestration, Retrieval-Augmented Generation (RAG) architectures, and model-access controls.
Regulatory Knowledge: Understanding of regulatory requirements such as PCI DSS, HIPAA, and SOC 2.
Hyperscaler / Digital Native Background: Talent coming out of hyperscalers, digital natives, distributed systems environments, or startups is strongly valued for its deeper cloud fluency and advanced architecture depth.
Education
Undergraduate or graduate degree in Computer Science, Engineering, or a related field.
Travel
This role may require travel up to 20–50% to attend customer meetings, conferences, industry events, and in-person team collaboration.
Compensation
This role features a competitive base salary and a variable compensation structure tied directly to the successful execution of full-lifecycle commercial targets, including new business acquisition, ongoing adoption milestones, and overall account expansion.
Compensation
Compensation may be adjusted depending on work location.
This role is eligible to earn incentive compensation under Cloudflare’s Sales Compensation Plan. The estimated annual salary range includes the on-target incentive compensation that may be attained in this role under the Sales Compensation Plan.
For Washington: Estimated annual salary of $204,000.00 - $321,000.00
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Remote
Workplace: Remote
Hi, we’re Gravie. Our mission is to create health benefits that actually benefit small and midsize businesses and their employees. Our innovative benefit solutions and services are developed and delivered by a diverse group of unique people. We encourage you to be your authentic self - we like you that way.
ROLE SUMMARY
Gravie is seeking a technically engaged Senior Manager, Engineering to lead two teams, Carrier Integration and Platform Maturity, each staffed by a mix of full-time and contract engineers. Carrier Integration builds and runs integrations with insurance carriers, enrollment platforms, and HRIS/payroll providers, where data correctness directly affects members’ coverage and deductions. You will own outcomes for both teams, in partnership with your Product Management counterparts: what ships and how reliably it runs in production. You will be the face of these teams in cross-team, leadership, partner, and vendor forums, bringing decisions back and raising priorities and risks early.
We are at a critical stage of agentic AI adoption. Engineers at Gravie use AI agents to develop specs and plans and execute multi-step engineering work, while owning guardrails, acceptance criteria, and the quality of what ships. This role is central to that shift. You will be an active champion for agentic AI adoption and accountable for how effectively both teams adopt these practices, including helping build the tooling that makes them work.
The right fit solves problems creatively, gets directly involved when a team needs it (reviewing merge requests, helping debug production issues, and critically reviewing architecture and designs, though not necessarily writing code), and helps teams see what they’re missing, such as risks, gaps, or better ways of working. They challenge assumptions and improve how work is scoped. This is not a role for someone who only runs the process; we want someone who actively improves how the teams work and what they deliver.
KEY RESPONSIBILITIES
- Set clear expectations for every team member, including full-time and contract engineers, and manage performance against them, including difficult conversations.
- Represent the teams in cross-team and leadership forums (EM/PO syncs, leads syncs, partner and vendor calls, RAID log reviews, Go/No-Go meetings). Bring decisions back to the teams and raise our priorities and risks.
- Spot blockers early, work with owners across teams and vendors to resolve them, and escalate when needed.
- Keep delivery health visible: maintain accurate Jira status and sprint commitments, send timely stakeholder updates, and flag risk early.
- Make sure every epic, incident action item, and production-readiness checklist has a named owner and due date, and drive it to closure. Nothing important sits unassigned.
- Own engineering quality for both teams: test strategy, contract tests between services, CI quality gates, and production-readiness reviews before go-live.
- Ensure team ceremonies happen and are effective for both teams, including standups, backlog refinement, sprint planning, sprint reviews, and retrospectives, whether you facilitate them yourself or partner with Product and engineering leads to do so.
- Evolve how the teams work as AI changes software delivery: research emerging practices, run experiments, and bring the teams along.
- Lead a blended team of full-time and contract engineers, managing capacity and alignment to Gravie priorities.
- Coach and mentor each direct report through regular 1:1s, a development plan for each person, and timely, candid feedback.
- Grow the next generation of leaders by developing engineers into leads and future engineering managers.
- Manage vendor partners end to end: SOWs, staffing plans, change orders, performance, and knowledge transfer so Gravie isn’t dependent on any one contractor.
- Hire and grow full-time engineers as we move key capabilities from contract to in-house teams.
- Partner with Product, Data, Security, and Infrastructure to translate ambiguous business problems into clear, deliverable work.
- Partner with Security to make sure the teams handle PHI/PII appropriately and that security findings are owned and fixed.
- Own the effective adoption of agentic AI practices across both teams: champion the change, set clear expectations for how agents are used, and measure whether it is improving outcomes. Help engineers raise the bar on problem framing, guardrails, acceptance criteria, and risk identification.
- Build and contribute to the tooling, workflows, and shared practices that help teams get better results from AI agents.
- Use AI in your own leadership work, such as planning, spotting delivery risk, drafting decision documents, preparing for 1:1s, and reporting, applying the same judgment and review you expect of your teams.
- Participate in the on-call rotation for critical production incidents and drive follow-up and post-incident improvements.
QUALIFICATIONS
- Prior experience managing multiple engineering teams at the same time.
- Experience leading teams that blend full-time and contract engineers.
- A track record of developing people, including at least one example of someone you grew into a lead or manager.
- Experience building and operating integrations with third-party vendors and partner APIs.
- Experience building systems that handle PHI/PII in a regulated environment (HIPAA or similar).
- Strong communication with senior cross-functional stakeholders, in writing and in live meetings.
- Strong command of scrum and kanban and the judgment to know when each fits, plus active curiosity about how AI is changing the way engineering teams plan and deliver. Experience maintaining risk and dependency tracking (e.g. RAID logs).
- Comfort with on-call responsibilities and managing critical production incidents.
- Practical experience with AI coding agents and agentic development workflows, and a track record of driving AI adoption on a team, including building tooling or practices that others adopted.
- Concrete examples of using AI to lead more effectively, beyond driving team adoption.
- Technical depth to review merge requests, help debug production issues, critically review architecture and designs, and spot gaps in a test suite. This role does not require writing production code day to day.
- A creative approach to problem solving, with the judgment to know when to dig in and when to escalate.
A LITTLE MORE ABOUT US:
- We know healthcare. Our company was founded and is still led by industry veterans who have started and grown several market-leading companies in the space.
- We have raised money from top tier investors who share the same long-term vision as we do of building an industry defining company that will endure over the long run. We are well capitalized.
- Our clients love us. Customer satisfaction rates among employees using Gravie health plans consistently rank above 80% – nearly 40 points above the industry average.
- Our culture is unique. We tend to be non-hierarchical, merit-driven, opinionated but kind people who thrive working in a high-performance, fast-paced environment. People at Gravie care deeply about making a positive impact in the lives of the people we serve.
BENEFITS
Our unique benefits program is the gravy, i.e., the special sauce that sets our compensation package apart. In addition to standard health and wellness benefits, Gravie’s package includes alternative medicine coverage, flexible PTO, up to 16 weeks paid parental leave, paid holidays, a 401k program, transportation perks, education reimbursement, and 2 days of paid paw-ternity leave.
JOB APPLICANTS
If you apply for employment with Gravie, personal information collected via our applicant tracking vendor is subject to our standalone California Job Applicant Notice at Collection, accessible directly within the application workflow and separate from this Policy.
Location: San Francisco
Workplace: Hybrid
Perplexity is hiring sellers fast, and every new seller has to learn a fast-moving product line: Enterprise, Comet, Computer and the API. We're looking for a Sales Onboarding Manager to own how new sellers go from their first day to selling on their own. You'll build the program, keep it current, run it, and certify that each seller is ready before they sell independently.
This is a high-ownership, highly visible role on a small Sales Enablement team. You'll partner with the Sales Enablement Lead and work closely with sales leaders, frontline managers, Product, Product Marketing, Solutions and Revenue Operations. Your goal is a robust, relevant, progressive and measurable ramp that gets faster as we scale.
ABOUT THE ROLE
The Sales Onboarding Manager owns the onboarding experience for Enterprise and Commercial Account Executives (AEs) and Business Development Representatives (BDRs), from Day 1 through field certification. You'll design the curriculum, keep it up to date as the product changes, lead the sessions yourself, manage the logistics of placing each cohort into the right sessions, and run the certifications that decide when a new hire is ready.
Company-wide new-hire orientation is owned by a separate onboarding role. Ongoing training for ramped sellers is owned by Sales Enablement. You'll partner with both so new sellers move smoothly from orientation into their sales ramp and then into working independently with ongoing training from Enablement.
RESPONSIBILITIES
- Own the sales onboarding program. Co-design and run role-based ramps for BDRs and for Enterprise and Commercial AEs, including learning objectives, milestones and time-to-productivity targets for each stage. Where BDRs and AEs need the same foundations, they learn them together. Where the jobs differ, each gets its own track.
- Build the BDR ramp. Teach new BDRs prospecting and outbound: ideal customer profile and persona research, account and territory rules, multi-channel sequences, cold calling, cold email, qualification, and clean handoffs to AEs. Get BDRs productive in the prospecting stack, including Salesforce, Apollo and the dialer.
- Build and maintain content. Create and update modules, playbooks, talk tracks, demo guides, knowledge checks and self-paced content. Update materials as products, pricing, positioning and process change, and retire anything out of date.
- Facilitate live sessions. Lead engaging, interactive sessions (virtual and in person) on Perplexity's products, sales process, customer personas, discovery, demos, objection handling and tools. Bring in subject-matter experts from Product, Product Marketing, Solutions and top sellers.
- Run cohort logistics. Work with Recruiting and sales leaders to track incoming hires, assign each one to the right sessions for their role, segment and start date, and manage calendars, attendance, make-ups and pre-work.
- Certify field readiness. Design and run role-specific certifications using clear rubrics. For BDRs, that means cold-call, email and qualification certifications. For AEs, it means pitch, discovery and demo certifications. Both roles also certify on tools. Calibrate scoring with BDR and sales managers, give actionable feedback, and decide when a new hire is ready to sell on their own.
- Partner with frontline managers. Give managers visibility into each new hire's progress, flag risks early, and equip managers to reinforce onboarding through coaching and call reviews.
- Measure and improve. Track completion, certification pass rates and ramp attainment. For BDRs, also track activity, meetings booked and accepted, and pipeline sourced. For AEs, also track time to first meeting, pipeline and closed business. Use the data and new-hire feedback to improve the program each cohort.
- Scale with leverage. Use AI tools, including Perplexity's own products, to build content faster, personalize learning paths and automate repetitive logistics so the program keeps up with hiring.
WHAT WE'RE LOOKING FOR
The best candidates are strong facilitators who also design programs and run operations well. You can command a room, build a curriculum from a blank page, and keep a complicated cohort calendar running smoothly. You hold a high bar for readiness and know how to tell a manager when a seller isn't there yet.
Must-haves
- 2–4 years in sales enablement, sales onboarding or sales training, ideally at a high-growth B2B SaaS or AI company. Experience carrying a quota or managing sellers is a strong plus.
- A track record of designing and running a sales onboarding or ramp program end to end, with measurable impact on ramp time or productivity.
- Excellent live facilitation, virtual and in person, with sellers at different experience levels, from early-career BDRs to seasoned AEs.
- Experience designing and running certifications or skills assessments (such as cold-call, pitch, discovery or demo) using rubrics that sales managers trust.
- Strong program management and operational rigor. You can run several overlapping cohorts, schedules and stakeholders without dropping details.
- Working knowledge of modern sales methods (such as MEDDICC, Command of the Message or similar), outbound prospecting and the full sales cycle from first touch to close.
- Comfort learning technical products quickly and explaining them clearly. You can learn an AI product well enough to teach and demo it.
- Fluency with the sales tech stack, such as Salesforce, a conversation-intelligence tool and an LMS or content-management platform.
- High ownership and comfort with ambiguity in a fast-moving environment where the product changes weekly.
Nice to have
- Experience onboarding sellers for AI, developer or other technically complex products.
- Background in instructional design or adult learning.
- Previous experience as a BDR/SDR or as a BDR/SDR manager.
- Experience building onboarding for both Enterprise and Commercial/velocity sales motions, or for Customer Success roles.
- Experience standing up enablement tooling (LMS, content hub, call library) or reporting on ramp metrics.
- Experience using AI to build content or automate enablement operations
Location: San Francisco
Workplace: Hybrid
Perplexity is hiring sellers fast, and every new seller has to learn a fast-moving product line: Enterprise, Comet, Computer and the API. We're looking for a Sales Onboarding Manager to own how new sellers go from their first day to selling on their own. You'll build the program, keep it current, run it, and certify that each seller is ready before they sell independently.
This is a high-ownership, highly visible role on a small Sales Enablement team. You'll partner with the Sales Enablement Lead and work closely with sales leaders, frontline managers, Product, Product Marketing, Solutions and Revenue Operations. Your goal is a robust, relevant, progressive and measurable ramp that gets faster as we scale.
ABOUT THE ROLE
The Sales Onboarding Manager owns the onboarding experience for Enterprise and Commercial Account Executives (AEs) and Business Development Representatives (BDRs), from Day 1 through field certification. You'll design the curriculum, keep it up to date as the product changes, lead the sessions yourself, manage the logistics of placing each cohort into the right sessions, and run the certifications that decide when a new hire is ready.
Company-wide new-hire orientation is owned by a separate onboarding role. Ongoing training for ramped sellers is owned by Sales Enablement. You'll partner with both so new sellers move smoothly from orientation into their sales ramp and then into working independently with ongoing training from Enablement.
RESPONSIBILITIES
- Own the sales onboarding program. Co-design and run role-based ramps for BDRs and for Enterprise and Commercial AEs, including learning objectives, milestones and time-to-productivity targets for each stage. Where BDRs and AEs need the same foundations, they learn them together. Where the jobs differ, each gets its own track.
- Build the BDR ramp. Teach new BDRs prospecting and outbound: ideal customer profile and persona research, account and territory rules, multi-channel sequences, cold calling, cold email, qualification, and clean handoffs to AEs. Get BDRs productive in the prospecting stack, including Salesforce, Apollo and the dialer.
- Build and maintain content. Create and update modules, playbooks, talk tracks, demo guides, knowledge checks and self-paced content. Update materials as products, pricing, positioning and process change, and retire anything out of date.
- Facilitate live sessions. Lead engaging, interactive sessions (virtual and in person) on Perplexity's products, sales process, customer personas, discovery, demos, objection handling and tools. Bring in subject-matter experts from Product, Product Marketing, Solutions and top sellers.
- Run cohort logistics. Work with Recruiting and sales leaders to track incoming hires, assign each one to the right sessions for their role, segment and start date, and manage calendars, attendance, make-ups and pre-work.
- Certify field readiness. Design and run role-specific certifications using clear rubrics. For BDRs, that means cold-call, email and qualification certifications. For AEs, it means pitch, discovery and demo certifications. Both roles also certify on tools. Calibrate scoring with BDR and sales managers, give actionable feedback, and decide when a new hire is ready to sell on their own.
- Partner with frontline managers. Give managers visibility into each new hire's progress, flag risks early, and equip managers to reinforce onboarding through coaching and call reviews.
- Measure and improve. Track completion, certification pass rates and ramp attainment. For BDRs, also track activity, meetings booked and accepted, and pipeline sourced. For AEs, also track time to first meeting, pipeline and closed business. Use the data and new-hire feedback to improve the program each cohort.
- Scale with leverage. Use AI tools, including Perplexity's own products, to build content faster, personalize learning paths and automate repetitive logistics so the program keeps up with hiring.
WHAT WE'RE LOOKING FOR
The best candidates are strong facilitators who also design programs and run operations well. You can command a room, build a curriculum from a blank page, and keep a complicated cohort calendar running smoothly. You hold a high bar for readiness and know how to tell a manager when a seller isn't there yet.
Must-haves
- 2–4 years in sales enablement, sales onboarding or sales training, ideally at a high-growth B2B SaaS or AI company. Experience carrying a quota or managing sellers is a strong plus.
- A track record of designing and running a sales onboarding or ramp program end to end, with measurable impact on ramp time or productivity.
- Excellent live facilitation, virtual and in person, with sellers at different experience levels, from early-career BDRs to seasoned AEs.
- Experience designing and running certifications or skills assessments (such as cold-call, pitch, discovery or demo) using rubrics that sales managers trust.
- Strong program management and operational rigor. You can run several overlapping cohorts, schedules and stakeholders without dropping details.
- Working knowledge of modern sales methods (such as MEDDICC, Command of the Message or similar), outbound prospecting and the full sales cycle from first touch to close.
- Comfort learning technical products quickly and explaining them clearly. You can learn an AI product well enough to teach and demo it.
- Fluency with the sales tech stack, such as Salesforce, a conversation-intelligence tool and an LMS or content-management platform.
- High ownership and comfort with ambiguity in a fast-moving environment where the product changes weekly.
Nice to have
- Experience onboarding sellers for AI, developer or other technically complex products.
- Background in instructional design or adult learning.
- Previous experience as a BDR/SDR or as a BDR/SDR manager.
- Experience building onboarding for both Enterprise and Commercial/velocity sales motions, or for Customer Success roles.
- Experience standing up enablement tooling (LMS, content hub, call library) or reporting on ramp metrics.
- Experience using AI to build content or automate enablement operations
Workplace: fully
Role Overview
The Customer Success Agent is a front-line role on the Ethena Pay support team. You'll report directly to the Customer Success Manager, and be one of the first people we hire into the function.
Most of your time will be spent in the queue, answering users across Zendesk, Telegram and X — including the tricky ones where real money is delayed or stuck. The rest goes into making the queue smaller: sharper macros, better help-centre content, and clear signals to Product, Engineering, Finance, Compliance and GTM team about what's causing tickets.
Support is one of the places a money product can genuinely stand out, and few competitors set a high bar. We want users to talk about how good our support is, and we want ticket volume to fall because the reasons behind it are being removed. You'll sit inside the product team and work day to day with Engineering, Finance and Compliance. As the support and payments-ops organisation grows toward follow-the-sun and multilingual coverage, there's real room to grow with it.
Role Responsibilities
Work the queue: handle inbound tickets across Zendesk, Telegram and X, and consistently hit our published first-response and resolution targets.
Resolve money-movement issues safely: work through stuck or failed withdrawals, card and spend issues, on/off-ramp problems, refunds and KYC questions using our runbooks, four-eyes checks and audit trails.
Escalate with judgement: know when a case needs the CSM, Finance, Compliance or Engineering — disputes and chargebacks, suspected fraud, sanctions hits or anything that looks like an incident — and hand it over with full context.
Make every ticket count as data: tag and categorise accurately so the weekly cluster and contact-rate read is reliable. Route bugs to Product and Engineering with clear reproduction steps, user impact and evidence.
Hold a high quality bar: write replies that are accurate, clear and human. Take part in response QA, act on feedback, and reach out proactively to affected users during incidents using approved comms.
Shrink the queue: draft and maintain macros and help-centre articles, flag repeat contact reasons, and suggest product or self-serve fixes that would remove them.
Work with our rails partners: follow up on individual cases with our card issuer, on/off-ramp, KYC and wallet partners through the escalation paths the CSM owns, and log vendor issues as they happen.
Use AI well: use AI-assisted triage and drafting to move faster, and always check the output for accuracy and tone — especially where money is involved.
Required Skills and Experience
2+ years in front-line support for a live consumer money product — a neobank, payments company, card programme, exchange or crypto money app — where mistakes could move, lose or delay real customer funds.
Hands-on experience resolving money-movement tickets, such as failed or stuck transfers, card declines, refunds, account verification or KYC issues.
Confident working in a helpdesk tool (Zendesk ideally): triage, tagging, macros and help-centre content.
Excellent written English. You explain complex things simply, stay calm and empathetic with frustrated users, and get the facts right.
Comfortable with crypto basics: stablecoins, self-custodial wallets, on-chain transactions and reading a block explorer.
Strong judgement: you follow process where money is involved and know when to escalate rather than guess.
A track record of quality, backed by numbers — CSAT, QA scores or resolution times you're proud of.
Agent-native working: you already use AI tools to triage, draft replies and summarise issues, and you check the output before it reaches a user.
Nice to Have
Fluency in a second language — we're building toward multilingual coverage.
Experience with disputes and chargebacks, fraud triage or KYC/AML operations.
Experience supporting users in community channels such as Telegram, Discord or X.
Experience in an early-stage support team, including writing or improving runbooks and help-centre content.
Experience working in shift-based or follow-the-sun support across time zones.
Location: New York, United States
Workplace: hybrid
The Role
We are seeking a highly motivated Financial Controller to join our growing finance team in New York. This is an excellent opportunity for a qualified accountant with 3+ years of post-qualification experience (CPA / ACA / ACCA) and a background in business services, audit, or corporate accounting who is looking to step into a fast-moving, dynamic, global environment for a high-growth business.
The successful candidate will play a key role in managing the Americas entities and operations, supporting the month-end close process, preparing accurate financial statements, maintaining robust controls, and ensuring compliance across multiple jurisdictions. The role includes supervision of local finance personnel and close collaboration with our shared services accountants.
About Us
Sokin is a next-generation B2B financial services provider, enabling businesses to make and receive global payments with greater speed, lower cost, and total transparency. Our mission is simple: we’re simplifying global business — so businesses thrive wherever they choose to grow.
We deliver services across:
Global payments and receivables
Foreign Exchange (FX)
Treasury management
Finance reconciliations
We are rapidly expanding, with an established presence in North America, EMEA and APAC. Backed by a strong global infrastructure and industry-leading partners, we are redefining how businesses move money worldwide.
Our clients span industries from sports and entertainment to logistics and travel, and our community is growing rapidly. As we continue to expand, we’re building a team of exceptional people who share our ambition to transform the future of global payments.
Key Responsibilities
Oversee and support regional finance operations, including supervision of local finance personnel and coordination of accounting, reporting, and control activities across the Americas.
Partner with the bookkeeping team and shared services accountants to review journal entries and ensure financial transactions are recorded accurately and on time as transaction volumes grow.
Maintain and reconcile general ledger accounts, including accruals, prepayments, intercompany balances, and fixed assets, and strengthen the reconciliation framework as the business scales.
Support the month-end and year-end close, ensuring accounts are properly reconciled and supporting schedules are complete, and help shorten the close as reporting demands increase.
Prepare monthly management accounts and assist with statutory financial statements under UK GAAP and, where applicable, US GAAP.
Support regulatory financial reporting, including US state-by-state Money Transmitter License reporting, regulatory capital and permissible investment requirements, and preparation of related returns, reconciliations, and supporting schedules as the business expands.
Support the global Tax function with tax accounting, reporting, and compliance across the Americas, including:
Preparation of tax provisions, tax account reconciliations, supporting schedules, and information required for corporate and indirect tax filings (including sales & use tax, GST/HST, and VAT).
Intercompany accounting and transfer pricing implementation, including recording and reconciling intercompany charges and maintaining supporting documentation.
Work with auditors by preparing audit schedules and supporting documentation and responding to queries.
Maintain and continuously improve financial controls, including designing controls that can scale with headcount, product, and entity growth.
Support budgeting and forecasting with accurate historical information, and help build the models and processes used as the business plans for growth.
Identify opportunities to streamline and automate finance processes, and help implement them so the function can support a larger, more complex business without a linear increase in manual work.
Collaborate with finance, risk, operations, and the shared services team so management, statutory, and regulatory reporting stays accurate and consistent as the business is built out.
Requirements
Qualified accountant (CPA / ACA / ACCA) with at least 3 years of post-qualification experience (PQE).
Background in business services, audit, or corporate accounting.
Strong understanding of financial accounting principles, statutory reporting, and control frameworks.
Experience preparing or assisting with consolidated accounts and management reporting.
Exposure to ERP systems (NetSuite preferred) and strong systems orientation.
Experience supporting corporate tax compliance, indirect tax filings, tax provisioning, and intercompany accounting is advantageous, particularly across US and other Americas jurisdictions.
Advanced Excel skills, including data manipulation and analysis.
Excellent attention to detail, analytical thinking, and problem-solving skills.
Strong communication skills, with the ability to partner effectively across global functions and supervise local finance personnel.
Proactive, organised, and able to work independently in a fast-paced, international environment.
Right to work in the United States.
Sokin has grown 9x in three years, from $14M to $90M in run-rate net revenue, and we’re on track to pass $120M by the end of 2026. We’re doubling year over year, with just $12M in net cash burn and a growing US and Canada team of 50+.
The momentum is real and the next chapter is yours to shape.
Ready to grow with us?
Apply today
Please note, candidates will need to have the right to work in the jurisdiction that they are looking to work in.
We are an equal opportunities employer committed to creating an inclusive work environment. As a growing global startup, we value agility and flexibility in our working culture. If you require any accommodations during the recruitment process, please let us kno
w.
Location: Annapolis, MD
Position Objective:
Contributes to the provision of high-quality, cost-effective healthcare as a provider of direct and indirect patient care and by effective of the health care team. Functions as a competent member of the health care team.
1. Clinical Decision Making/Judgment
Demonstrates clinical nursing knowledge and skill in the specialization of the unit.
Demonstrates the ability to apply the nursing process effectively in the care of culturally diverse patients and families. Demonstrates the ability to utilize all applicable laws, policies, standards, guidelines and evidence-based practice in the provision of patient/family care.
Organizes and reprioritizes patient care activities based on subtle and overt and/or environmental changes.
Consistently and thoroughly assesses patients to collect data and identify learning needs according to established standards and policies.
Utilizes a systematic, continuous and complete analysis of assessment data to develop individualized problem lists for assigned patients.
Develops and individualizes a plan of care for each patient in accordance with established standards, appropriate prioritization of problems/needs, and mutually agreed upon goals.
Efficiently implements the patients plan of care in accordance with applicable standards, policies, procedures and guidelines.
Demonstrates proficiency in medication administration, pain management and other unit or initiative specific skills.
Continuously evaluates the effectiveness of the plan(s) of care, making revisions and recommendations based on analysis of patient responses to interventions.
2. Nurse-Patient Family Relationships
Demonstrates the ability to assess the patients/familys learning needs, readiness to learn, learning style, and presence of barriers to learning.
Demonstrates the ability to develop, implement and evaluate teaching plans for patient populations in unit specialty in accordance with applicable standards.
Demonstrates the ability to apply knowledge of growth and development across the life span to the care of patients.
Provides direct patient care to patients and families in a culturally, developmentally and ethically appropriate manner.
Plans of care address the physical, psychosocial, spiritual and learning needs of the patient/family.
3. Clinical Scholarship
Participates in QI, CPI and risk management activities at the unit, department or organizational level.
Demonstrates the ability to effectively perform and improve all processes in order to achieve excellence with regard to Luminis Healths quality standards and benchmarks.
Supports the use of evidence based guidelines and organizational policies and procedures to promote safe patient care and a safe practice environment.
4. Clinical Leadership
Participates in unit shared governance according to departmental standards.
Participates in the education and orientation of new staff.
Delegates patient care activities as appropriate; evaluates delegated activities for expected patient care outcomes.
Employs real time computer documentation when completing patient record.
Educational/Experience Requirements:
Graduate of an accredited school of nursing
Adherence to the credentialing requirements of Luminis Health as stated in the nursing bylaws.
Where applicable, completion of a BSN is required within 5 years of date of hire
Required License/Certifications:
Current licensure as a registered nurse by the Maryland Board of Nursing
BLS - American Heart Association Health Provider
If serving as a bilingual/multilingual interpreter, certification in Medical Interpretation is required to perform the duties of a qualified interpreter.
Additional requirements by department:
PALS Requirement:
The following department(s) require PALS: Pediatrics Unit, Postanesthesia Care Unit, Endoscopy, Procedural Care Unit, Interventional Radiology.
ACLS Requirement:
The following department(s) require ACLS: Heart and Vascular Unit, Neuro Care Unit, ICU/IMU, Interventional Radiology, Postanesthesia Care Unit, Progressive Care Unit, Resource Nurses, Emergency Department, Prep, Telemetry, Outpatient Infusion, DRCC Bowie, Observation Unit, Endoscopy, Procedural Care Unit, Cardiac Cath Lab, Flex Nursing Unit, Operating Room (LHDCMC only), Cardiac Cath Lab, Observation Unit, DCMC IP Mental Health, and Edwards Pre-Op and PACU.
New Grad and New to Specialty RN’s in ICU must get their ACLS within 6 months
Chemotherapy/Immunotherapy Certification
requirement:
Certification within 6 months of hire if experienced or within 1 year for new graduate nurse
The following department(s) require a Chemotherapy/Immunotherapy Certification:
Oncology Unit
NRP - Neonatal Resuscitation requirement:
The following department(s) require NRP - Neonatal Resuscitation: Mother and Baby Unit, Neonatal Intensive Care Unit, Labor and Delivery Unit, and Women's Surgical Unit.
BLS requirement:
The following department(s) require BLS: Employee Health, Performance Improvement, Special Pathogens Unit, Neuro Care Unit, Pre-Anes Testing, Wound Care Center, Medical Staff Office, Nursing Administration, Nursing Graduate Program, Women's Surgical Unit, Joint and Spine Unit, 4 Medical, IV Therapy, Nursing Quality and Research, HSCRC Nursing Grant, Flex Nursing Unit, ICU, Operating Room, Short Stay Unit, Postanesthesia Care Unit, Progressive Care Unit, 4TH FLOOR, DCH 3 East Med Surg Telemetry, 3 West Oncology, Emergency Room,
Oncology Unit, ACE Unit and 2 EAST OBS, Vascular Access Team.
Working Conditions, Equipment, Physical Demands:
There is a reasonable expectation that employees in this position will be exposed to blood-borne pathogens.
Physical Demands -
The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.
The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary.
Pay Range
$34
—
$54 USD
Luminis Health Benefits Overview:
• Medical, Dental, and Vision Insurance
• Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
• Paid Time Off
• Tuition Assistance Benefits
• Employee Referral Bonus Program
• Paid Holidays, Disability, and Life/AD&D for full-time employees
• Wellness Programs
• Employee Assistance Programs and more
*Benefit offerings based on employment status
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To enable this feature, select "yes" when asked to "opt-in to receive text messages" and to "Receive updates from a recruiter about this job via SMS" when completing your application. Once you are opted in, you can easily opt-out at any time.
Standard text messaging rates may apply based on the candidate's mobile carrier plan. Luminis Health is not responsible for any charges incurred by the recipient. Candidates are encouraged to review their mobile carrier's plan for applicable text messaging rates and usage charges.
Location: Annapolis, MD
Position Objective:
Contributes to the provision of high-quality, cost-effective healthcare as a provider of direct and indirect patient care and by effective of the health care team. Functions as a competent member of the health care team.
1. Clinical Decision Making/Judgment
Demonstrates clinical nursing knowledge and skill in the specialization of the unit.
Demonstrates the ability to apply the nursing process effectively in the care of culturally diverse patients and families. Demonstrates the ability to utilize all applicable laws, policies, standards, guidelines and evidence-based practice in the provision of patient/family care.
Organizes and reprioritizes patient care activities based on subtle and overt and/or environmental changes.
Consistently and thoroughly assesses patients to collect data and identify learning needs according to established standards and policies.
Utilizes a systematic, continuous and complete analysis of assessment data to develop individualized problem lists for assigned patients.
Develops and individualizes a plan of care for each patient in accordance with established standards, appropriate prioritization of problems/needs, and mutually agreed upon goals.
Efficiently implements the patients plan of care in accordance with applicable standards, policies, procedures and guidelines.
Demonstrates proficiency in medication administration, pain management and other unit or initiative specific skills.
Continuously evaluates the effectiveness of the plan(s) of care, making revisions and recommendations based on analysis of patient responses to interventions.
2. Nurse-Patient Family Relationships
Demonstrates the ability to assess the patients/familys learning needs, readiness to learn, learning style, and presence of barriers to learning.
Demonstrates the ability to develop, implement and evaluate teaching plans for patient populations in unit specialty in accordance with applicable standards.
Demonstrates the ability to apply knowledge of growth and development across the life span to the care of patients.
Provides direct patient care to patients and families in a culturally, developmentally and ethically appropriate manner.
Plans of care address the physical, psychosocial, spiritual and learning needs of the patient/family.
3. Clinical Scholarship
Participates in QI, CPI and risk management activities at the unit, department or organizational level.
Demonstrates the ability to effectively perform and improve all processes in order to achieve excellence with regard to Luminis Healths quality standards and benchmarks.
Supports the use of evidence based guidelines and organizational policies and procedures to promote safe patient care and a safe practice environment.
4. Clinical Leadership
Participates in unit shared governance according to departmental standards.
Participates in the education and orientation of new staff.
Delegates patient care activities as appropriate; evaluates delegated activities for expected patient care outcomes.
Employs real time computer documentation when completing patient record.
Educational/Experience Requirements:
Graduate of an accredited school of nursing
Adherence to the credentialing requirements of Luminis Health as stated in the nursing bylaws.
Required License/Certifications:
Current licensure as a registered nurse by the Maryland Board of Nursing
BLS - American Heart Association Health Provider
BLS requirement does not apply in Prep Department
If serving as a bilingual/multilingual interpreter, certification in Medical Interpretation is required to perform the duties of a qualified interpreter.
Working Conditions, Equipment, Physical Demands:
There is a reasonable expectation that employees in this position will be exposed to blood-borne pathogens.
Physical Demands -
The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.
The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary.
Pay Range
$34
—
$54 USD
Luminis Health Benefits Overview:
• Medical, Dental, and Vision Insurance
• Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
• Paid Time Off
• Tuition Assistance Benefits
• Employee Referral Bonus Program
• Paid Holidays, Disability, and Life/AD&D for full-time employees
• Wellness Programs
• Employee Assistance Programs and more
*Benefit offerings based on employment status
Opt-in for text notifications!
Luminis Health's two-way SMS texting platform lets you receive notifications and messages from our Talent Acquisition team directly on your phone.
To enable this feature, select "yes" when asked to "opt-in to receive text messages" and to "Receive updates from a recruiter about this job via SMS" when completing your application. Once you are opted in, you can easily opt-out at any time.
Standard text messaging rates may apply based on the candidate's mobile carrier plan. Luminis Health is not responsible for any charges incurred by the recipient. Candidates are encouraged to review their mobile carrier's plan for applicable text messaging rates and usage charges.
seniorUnited States, San Mateo, CA
ГибридГеография найма не уточнена
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
San Francisco, California, United States; For applicants from the European Union, please review
УдалённоRemote, Canada; Remote, United States; A collaborative leadership approach grounded in self-awareness, openness to feedback, and investment in team growth, with experience working remotely across time zones; The base salary range for this role’s listed level is currently for residents of the United States only
География найма не уточнена
New York
United States, San Diego, CA
United States, San Diego, CA
УдалённоWhere Enterprise Support is primarily technical and customer-facing, this role resolves payment, identity/verification, account-access, onboarding, and project-related questions for contractors working across every timezone
seniorГеография найма не уточнена
УдалённоseniorГеография найма не уточнена
ГибридSan Francisco
ГибридSan Francisco
Experience working in shift-based or follow-the-sun support across time zones