Вакансии

Location: Orlando, FL, United States Productive Playhouse is preparing for an exciting new project launch and is building a pipeline of talented Romanian Transcribers in advance. While the position is not yet officially open, we encourage interested candidates to apply early and be among the first considered when we begin hiring. Location: Orlando, FL office (not remote) Status: Project-based Pay: $21.00 USD per hour Benefits: Flexible schedule Hours: 8-40 per week Requirement: Fluent reading, writing, understanding, and typing in Romanian ( ro_ro ) Why Join Us? Daily Perks & Occasional Treats: Fully stocked snack bars to keep you powered up every day, plus periodic team lunches and social events on the house. Culture & Connection: Join a friendly, collaborative environment where team members genuinely support one another. Growth & Impact: We invest in our people. We prioritize internal promotions and clear career pathways so you can build a long-term future here. With Productive Playhouse, native Romanian speakers can make extra money by working flexible hours! We are seeking a detail-oriented and motivated Romanian Transcriber to join our team. In this role, you will be responsible for converting audio and video recordings into written text accurately and efficiently, while maintaining knowledge of client-specific conventions and standards. The ideal candidate will have strong listening skills, excellent grammar, and a keen eye for detail. You can work a minimum of 8 hours per week up to 40 hours maximum per week! Key Responsibilities: Listen to audio recordings and accurately transcribe spoken content into text format, following project-specific guidelines, including formatting, punctuation, and grammar. Perform superior transcription work for all assigned client projects, adhering to client-specific Written Domain Conventions. Maintain continuous knowledge of extensive client-written Doman Conventions and “clean room” policies. Refer to current training materials and guidelines as needed to ensure compliance and quality. Review and proofread transcripts for accuracy and completeness. Report any technical issues or concerns to the appropriate channels promptly. Suggest opportunities for process improvement to enhance efficiency and quality. Manage time effectively to meet established deadlines and maintain high levels of productivity and quality. Handle confidential information with discretion and adhere to all privacy and security guidelines. Participate in other projects and tasks as assigned. Qualifications & Skills: Typing speed of 40 WPM in Romanian ( ro_ro ) or higher is preferred. Exceptional written and verbal communication skills, with strong attention to punctuation, grammar, and spelling. Ability to quickly learn and adapt to client-specific style guides and written domain conventions. Strong research abilities, particularly for verifying the accurate spelling of names, locations, and products. Proficiency with both Mac and PC platforms, Microsoft Office Suite, and Google Workspace. Excellent interpersonal skills with the ability to communicate effectively across all levels of the organization. Strong relationship-building skills, capable of fostering connections across diverse perspectives and methods. Demonstrated ability to consistently meet deadlines and maintain high standards of work. Ability to listen to and handle sensitive information with professionalism and maintain strict confidentiality. Requirements: High school diploma or equivalent, additional training in linguistics, transcription, or related fields is a plus. Must be authorized to work in the United States; the company does not provide any work sponsorship. Minimum age: 18 years or older. Reliable transportation to commute to on-site facilities, as required. Proficiency in reading and typing in the specific language applied for, with the ability to understand a wide range of accents and dialects; candidates will be required to pass a language assessment test. Physical Requirements: Ability to move around the office and other work environments, including standing and walking for extended periods. Ability to remain seated for extended periods while working on a computer, including typing and screen-focused tasks. Ability to bend, reach, and perform tasks that require physical agility within a typical office setting Manual dexterity to operate a keyboard and mouse efficiently. Ability to wear headphones for extended periods while listening to audio content. Capacity to perform repetitive tasks, such as typing, with sustained concentration. About Us: As a global data company, Productive Playhouse “PPH”, is pioneering our approach to language and data services, while incorporating their roots as a production company. Originally creating content to support children's language acquisition, our commitment to excellence, forward-thinking strategies, and world-wide cultural experience has proven key for delivering exceptional service. Originally founded as an educational production company, Productive Playhouse made a mark with our award winning children’s series, which taught fundamental subjects through engaging and effective programming. This early success paved the way for our evolution into a comprehensive data services provider. Since 2011, Productive Playhouse has expanded rapidly to offer an extensive suite of data services. Our current offerings include transcription, translation, linguistic analysis, rating, systems testing, localization, field and studio recording, language skill verification, and specialized data handling with a focus on sensitivity and diversity.  Our commitment to innovation means we continually enhance our service portfolio to meet the evolving needs of our clients. At Productive Playhouse, we are proud of our reputation for addressing complex challenges with agility and delivering premium secure data solutions across diverse environments. Our dynamic team is dedicated to maintaining the highest standards and ensuring exceptional service every time. Disclaimer: All engagements are contingent upon successful completion of a background screening. Productive Playhouse is an equal opportunity organization headquartered in California and committed to diversity and inclusion across our global workforce. We welcome applicants of all backgrounds and abilities, regardless of location or engagement type. For accommodations or inquiries, please contact HR.

Location: Orlando, FL, United States Location: Orlando, FL office (not remote) Status: Project-based Pay: $20.00 USD per hour Benefits: Flexible schedule Hours: 8-40 per week Requirement: Fluent reading, writing, understanding, and typing in Korean ( ko_kr ) Why Join Us? Daily Perks & Occasional Treats: Fully stocked snack bars to keep you powered up every day, plus periodic team lunches and social events on the house. Culture & Connection: Join a friendly, collaborative environment where team members genuinely support one another. Growth & Impact: We invest in our people. We prioritize internal promotions and clear career pathways so you can build a long-term future here. With Productive Playhouse, native Korean speakers can make extra money by working flexible hours! We are seeking a detail-oriented and motivated Korean Transcriber to join our team. In this role, you will be responsible for converting audio and video recordings into written text accurately and efficiently, while maintaining knowledge of client-specific conventions and standards. The ideal candidate will have strong listening skills, excellent grammar, and a keen eye for detail. You can work a minimum of 8 hours per week up to 40 hours maximum per week! Key Responsibilities: Listen to audio recordings and accurately transcribe spoken content into text format, following project-specific guidelines, including formatting, punctuation, and grammar. Perform superior transcription work for all assigned client projects, adhering to client-specific Written Domain Conventions. Maintain continuous knowledge of extensive client-written Doman Conventions and “clean room” policies. Refer to current training materials and guidelines as needed to ensure compliance and quality. Review and proofread transcripts for accuracy and completeness. Report any technical issues or concerns to the appropriate channels promptly. Suggest opportunities for process improvement to enhance efficiency and quality. Manage time effectively to meet established deadlines and maintain high levels of productivity and quality. Handle confidential information with discretion and adhere to all privacy and security guidelines. Participate in other projects and tasks as assigned. Qualifications & Skills: Typing speed of 40 WPM in Korean ( ko_kr ) or higher is preferred. Exceptional written and verbal communication skills, with strong attention to punctuation, grammar, and spelling. Ability to quickly learn and adapt to client-specific style guides and written domain conventions. Strong research abilities, particularly for verifying the accurate spelling of names, locations, and products. Proficiency with both Mac and PC platforms, Microsoft Office Suite, and Google Workspace. Excellent interpersonal skills with the ability to communicate effectively across all levels of the organization. Strong relationship-building skills, capable of fostering connections across diverse perspectives and methods. Demonstrated ability to consistently meet deadlines and maintain high standards of work. Ability to listen to and handle sensitive information with professionalism and maintain strict confidentiality. Requirements: High school diploma or equivalent, additional training in linguistics, transcription, or related fields is a plus. Must be authorized to work in the United States; the company does not provide any work sponsorship. Minimum age: 18 years or older. Reliable transportation to commute to on-site facilities, as required. Proficiency in reading and typing in the specific language applied for, with the ability to understand a wide range of accents and dialects; candidates will be required to pass a language assessment test. Physical Requirements: Ability to move around the office and other work environments, including standing and walking for extended periods. Ability to remain seated for extended periods while working on a computer, including typing and screen-focused tasks. Ability to bend, reach, and perform tasks that require physical agility within a typical office setting Manual dexterity to operate a keyboard and mouse efficiently. Ability to wear headphones for extended periods while listening to audio content. Capacity to perform repetitive tasks, such as typing, with sustained concentration. About Us: As a global data company, Productive Playhouse “PPH”, is pioneering our approach to language and data services, while incorporating their roots as a production company. Originally creating content to support children's language acquisition, our commitment to excellence, forward-thinking strategies, and world-wide cultural experience has proven key for delivering exceptional service. Originally founded as an educational production company, Productive Playhouse made a mark with our award winning children’s series, which taught fundamental subjects through engaging and effective programming. This early success paved the way for our evolution into a comprehensive data services provider. Since 2011, Productive Playhouse has expanded rapidly to offer an extensive suite of data services. Our current offerings include transcription, translation, linguistic analysis, rating, systems testing, localization, field and studio recording, language skill verification, and specialized data handling with a focus on sensitivity and diversity.  Our commitment to innovation means we continually enhance our service portfolio to meet the evolving needs of our clients. At Productive Playhouse, we are proud of our reputation for addressing complex challenges with agility and delivering premium secure data solutions across diverse environments. Our dynamic team is dedicated to maintaining the highest standards and ensuring exceptional service every time. Disclaimer: All engagements are contingent upon successful completion of a background screening. Productive Playhouse is an equal opportunity organization headquartered in California and committed to diversity and inclusion across our global workforce. We welcome applicants of all backgrounds and abilities, regardless of location or engagement type. For accommodations or inquiries, please contact HR.

Location: Orlando, FL, United States Productive Playhouse is preparing for an exciting new project launch and is building a pipeline of talented Punjabi Transcribers in advance. While the position is not yet officially open, we encourage interested candidates to apply early and be among the first considered when we begin hiring. Location: Orlando, FL office (not remote) Status: Project-based Pay: $20.00 USD per hour Benefits: Flexible schedule Hours: 8-40 per week Requirement: Fluent reading, writing, understanding, and typing in Punjabi ( pa_guru ) Why Join Us? Daily Perks & Occasional Treats: Fully stocked snack bars to keep you powered up every day, plus periodic team lunches and social events on the house. Culture & Connection: Join a friendly, collaborative environment where team members genuinely support one another. Growth & Impact: We invest in our people. We prioritize internal promotions and clear career pathways so you can build a long-term future here. With Productive Playhouse, native Punjabi speakers can make extra money by working flexible hours! We are seeking a detail-oriented and motivated Punjabi Transcriber to join our team. In this role, you will be responsible for converting audio and video recordings into written text accurately and efficiently, while maintaining knowledge of client-specific conventions and standards. The ideal candidate will have strong listening skills, excellent grammar, and a keen eye for detail. You can work a minimum of 8 hours per week up to 40 hours maximum per week! Key Responsibilities: Listen to audio recordings and accurately transcribe spoken content into text format, following project-specific guidelines, including formatting, punctuation, and grammar. Perform superior transcription work for all assigned client projects, adhering to client-specific Written Domain Conventions. Maintain continuous knowledge of extensive client-written Doman Conventions and “clean room” policies. Refer to current training materials and guidelines as needed to ensure compliance and quality. Review and proofread transcripts for accuracy and completeness. Report any technical issues or concerns to the appropriate channels promptly. Suggest opportunities for process improvement to enhance efficiency and quality. Manage time effectively to meet established deadlines and maintain high levels of productivity and quality. Handle confidential information with discretion and adhere to all privacy and security guidelines. Participate in other projects and tasks as assigned. Qualifications & Skills: Typing speed of 40 WPM in Punjabi ( pa_guru ) or higher is preferred. Exceptional written and verbal communication skills, with strong attention to punctuation, grammar, and spelling. Ability to quickly learn and adapt to client-specific style guides and written domain conventions. Strong research abilities, particularly for verifying the accurate spelling of names, locations, and products. Proficiency with both Mac and PC platforms, Microsoft Office Suite, and Google Workspace. Excellent interpersonal skills with the ability to communicate effectively across all levels of the organization. Strong relationship-building skills, capable of fostering connections across diverse perspectives and methods. Demonstrated ability to consistently meet deadlines and maintain high standards of work. Ability to listen to and handle sensitive information with professionalism and maintain strict confidentiality. Requirements: High school diploma or equivalent, additional training in linguistics, transcription, or related fields is a plus. Must be authorized to work in the United States; the company does not provide any work sponsorship. Minimum age: 18 years or older. Reliable transportation to commute to on-site facilities, as required. Proficiency in reading and typing in the specific language applied for, with the ability to understand a wide range of accents and dialects; candidates will be required to pass a language assessment test. Physical Requirements: Ability to move around the office and other work environments, including standing and walking for extended periods. Ability to remain seated for extended periods while working on a computer, including typing and screen-focused tasks. Ability to bend, reach, and perform tasks that require physical agility within a typical office setting Manual dexterity to operate a keyboard and mouse efficiently. Ability to wear headphones for extended periods while listening to audio content. Capacity to perform repetitive tasks, such as typing, with sustained concentration. About Us: As a global data company, Productive Playhouse “PPH”, is pioneering our approach to language and data services, while incorporating their roots as a production company. Originally creating content to support children's language acquisition, our commitment to excellence, forward-thinking strategies, and world-wide cultural experience has proven key for delivering exceptional service. Originally founded as an educational production company, Productive Playhouse made a mark with our award winning children’s series, which taught fundamental subjects through engaging and effective programming. This early success paved the way for our evolution into a comprehensive data services provider. Since 2011, Productive Playhouse has expanded rapidly to offer an extensive suite of data services. Our current offerings include transcription, translation, linguistic analysis, rating, systems testing, localization, field and studio recording, language skill verification, and specialized data handling with a focus on sensitivity and diversity.  Our commitment to innovation means we continually enhance our service portfolio to meet the evolving needs of our clients. At Productive Playhouse, we are proud of our reputation for addressing complex challenges with agility and delivering premium secure data solutions across diverse environments. Our dynamic team is dedicated to maintaining the highest standards and ensuring exceptional service every time. Disclaimer: All engagements are contingent upon successful completion of a background screening. Productive Playhouse is an equal opportunity organization headquartered in California and committed to diversity and inclusion across our global workforce. We welcome applicants of all backgrounds and abilities, regardless of location or engagement type. For accommodations or inquiries, please contact HR.

Location: Orlando, FL, United States Productive Playhouse is preparing for an exciting new project launch and is building a pipeline of talented Croatian Transcribers in advance. While the position is not yet officially open, we encourage interested candidates to apply early and be among the first considered when we begin hiring. Location: Orlando, FL office (not remote) Status: Project-based Pay: $21.00 USD per hour Benefits: Flexible schedule Hours: 8-40 per week Requirement: Fluent reading, writing, understanding, and typing in Croatian ( hr_hr ) Why Join Us? Daily Perks & Occasional Treats: Fully stocked snack bars to keep you powered up every day, plus periodic team lunches and social events on the house. Culture & Connection: Join a friendly, collaborative environment where team members genuinely support one another. Growth & Impact: We invest in our people. We prioritize internal promotions and clear career pathways so you can build a long-term future here. With Productive Playhouse, native Croatian speakers can make extra money by working flexible hours! We are seeking a detail-oriented and motivated Croatian Transcriber to join our team. In this role, you will be responsible for converting audio and video recordings into written text accurately and efficiently, while maintaining knowledge of client-specific conventions and standards. The ideal candidate will have strong listening skills, excellent grammar, and a keen eye for detail. You can work a minimum of 8 hours per week up to 40 hours maximum per week! Key Responsibilities: Listen to audio recordings and accurately transcribe spoken content into text format, following project-specific guidelines, including formatting, punctuation, and grammar. Perform superior transcription work for all assigned client projects, adhering to client-specific Written Domain Conventions. Maintain continuous knowledge of extensive client-written Doman Conventions and “clean room” policies. Refer to current training materials and guidelines as needed to ensure compliance and quality. Review and proofread transcripts for accuracy and completeness. Report any technical issues or concerns to the appropriate channels promptly. Suggest opportunities for process improvement to enhance efficiency and quality. Manage time effectively to meet established deadlines and maintain high levels of productivity and quality. Handle confidential information with discretion and adhere to all privacy and security guidelines. Participate in other projects and tasks as assigned. Qualifications & Skills: Typing speed of 40 WPM in Croatian ( hr_hr ) or higher is preferred. Exceptional written and verbal communication skills, with strong attention to punctuation, grammar, and spelling. Ability to quickly learn and adapt to client-specific style guides and written domain conventions. Strong research abilities, particularly for verifying the accurate spelling of names, locations, and products. Proficiency with both Mac and PC platforms, Microsoft Office Suite, and Google Workspace. Excellent interpersonal skills with the ability to communicate effectively across all levels of the organization. Strong relationship-building skills, capable of fostering connections across diverse perspectives and methods. Demonstrated ability to consistently meet deadlines and maintain high standards of work. Ability to listen to and handle sensitive information with professionalism and maintain strict confidentiality. Requirements: High school diploma or equivalent, additional training in linguistics, transcription, or related fields is a plus. Must be authorized to work in the United States; the company does not provide any work sponsorship. Minimum age: 18 years or older. Reliable transportation to commute to on-site facilities, as required. Proficiency in reading and typing in the specific language applied for, with the ability to understand a wide range of accents and dialects; candidates will be required to pass a language assessment test. Physical Requirements: Ability to move around the office and other work environments, including standing and walking for extended periods. Ability to remain seated for extended periods while working on a computer, including typing and screen-focused tasks. Ability to bend, reach, and perform tasks that require physical agility within a typical office setting Manual dexterity to operate a keyboard and mouse efficiently. Ability to wear headphones for extended periods while listening to audio content. Capacity to perform repetitive tasks, such as typing, with sustained concentration. About Us: As a global data company, Productive Playhouse “PPH”, is pioneering our approach to language and data services, while incorporating their roots as a production company. Originally creating content to support children's language acquisition, our commitment to excellence, forward-thinking strategies, and world-wide cultural experience has proven key for delivering exceptional service. Originally founded as an educational production company, Productive Playhouse made a mark with our award winning children’s series, which taught fundamental subjects through engaging and effective programming. This early success paved the way for our evolution into a comprehensive data services provider. Since 2011, Productive Playhouse has expanded rapidly to offer an extensive suite of data services. Our current offerings include transcription, translation, linguistic analysis, rating, systems testing, localization, field and studio recording, language skill verification, and specialized data handling with a focus on sensitivity and diversity.  Our commitment to innovation means we continually enhance our service portfolio to meet the evolving needs of our clients. At Productive Playhouse, we are proud of our reputation for addressing complex challenges with agility and delivering premium secure data solutions across diverse environments. Our dynamic team is dedicated to maintaining the highest standards and ensuring exceptional service every time. Disclaimer: All engagements are contingent upon successful completion of a background screening. Productive Playhouse is an equal opportunity organization headquartered in California and committed to diversity and inclusion across our global workforce. We welcome applicants of all backgrounds and abilities, regardless of location or engagement type. For accommodations or inquiries, please contact HR.

Location: Orlando, FL, United States Productive Playhouse is preparing for an exciting new project launch and is building a pipeline of talented Azerbaijan Transcribers in advance. While the position is not yet officially open, we encourage interested candidates to apply early and be among the first considered when we begin hiring. Location: Orlando, FL office (not remote) Status: Project-based Pay: $21.00 USD per hour Benefits: Flexible schedule (possible weekends) Hours: 8-40 per week Requirement: Fluent reading, writing, understanding, and typing in Azerbaijan ( az_az ) Why Join Us? Daily Perks & Occasional Treats: Fully stocked snack bars to keep you powered up every day, plus periodic team lunches and social events on the house. Culture & Connection: Join a friendly, collaborative environment where team members genuinely support one another. Growth & Impact: We invest in our people. We prioritize internal promotions and clear career pathways so you can build a long-term future here. With Productive Playhouse, native Azerbaijan speakers can make extra money by working flexible hours! We are seeking a detail-oriented and motivated Azerbaijan Transcriber to join our team. In this role, you will be responsible for converting audio and video recordings into written text accurately and efficiently, while maintaining knowledge of client-specific conventions and standards. The ideal candidate will have strong listening skills, excellent grammar, and a keen eye for detail. You can work a minimum of 8 hours per week up to 40 hours maximum per week! Key Responsibilities: Listen to audio recordings and accurately transcribe spoken content into text format, following project-specific guidelines, including formatting, punctuation, and grammar. Perform superior transcription work for all assigned client projects, adhering to client-specific Written Domain Conventions. Maintain continuous knowledge of extensive client-written Doman Conventions and “clean room” policies. Refer to current training materials and guidelines as needed to ensure compliance and quality. Review and proofread transcripts for accuracy and completeness. Report any technical issues or concerns to the appropriate channels promptly. Suggest opportunities for process improvement to enhance efficiency and quality. Manage time effectively to meet established deadlines and maintain high levels of productivity and quality. Handle confidential information with discretion and adhere to all privacy and security guidelines. Participate in other projects and tasks as assigned. Qualifications & Skills: Typing speed of 40 WPM in Azerbaijan ( az_az ) or higher is preferred. Exceptional written and verbal communication skills, with strong attention to punctuation, grammar, and spelling. Ability to quickly learn and adapt to client-specific style guides and written domain conventions. Strong research abilities, particularly for verifying the accurate spelling of names, locations, and products. Proficiency with both Mac and PC platforms, Microsoft Office Suite, and Google Workspace. Excellent interpersonal skills with the ability to communicate effectively across all levels of the organization. Strong relationship-building skills, capable of fostering connections across diverse perspectives and methods. Demonstrated ability to consistently meet deadlines and maintain high standards of work. Ability to listen to and handle sensitive information with professionalism and maintain strict confidentiality. Requirements: High school diploma or equivalent, additional training in linguistics, transcription, or related fields is a plus. Must be authorized to work in the United States; the company does not provide any work sponsorship. Minimum age: 18 years or older. Reliable transportation to commute to on-site facilities, as required. Proficiency in reading and typing in the specific language applied for, with the ability to understand a wide range of accents and dialects; candidates will be required to pass a language assessment test. Physical Requirements: Ability to move around the office and other work environments, including standing and walking for extended periods. Ability to remain seated for extended periods while working on a computer, including typing and screen-focused tasks. Ability to bend, reach, and perform tasks that require physical agility within a typical office setting Manual dexterity to operate a keyboard and mouse efficiently. Ability to wear headphones for extended periods while listening to audio content. Capacity to perform repetitive tasks, such as typing, with sustained concentration. About Us: As a global data company, Productive Playhouse “PPH”, is pioneering our approach to language and data services, while incorporating their roots as a production company. Originally creating content to support children's language acquisition, our commitment to excellence, forward-thinking strategies, and world-wide cultural experience has proven key for delivering exceptional service. Originally founded as an educational production company, Productive Playhouse made a mark with our award winning children’s series, which taught fundamental subjects through engaging and effective programming. This early success paved the way for our evolution into a comprehensive data services provider. Since 2011, Productive Playhouse has expanded rapidly to offer an extensive suite of data services. Our current offerings include transcription, translation, linguistic analysis, rating, systems testing, localization, field and studio recording, language skill verification, and specialized data handling with a focus on sensitivity and diversity.  Our commitment to innovation means we continually enhance our service portfolio to meet the evolving needs of our clients. At Productive Playhouse, we are proud of our reputation for addressing complex challenges with agility and delivering premium secure data solutions across diverse environments. Our dynamic team is dedicated to maintaining the highest standards and ensuring exceptional service every time. Disclaimer: All engagements are contingent upon successful completion of a background screening. Productive Playhouse is an equal opportunity organization headquartered in California and committed to diversity and inclusion across our global workforce. We welcome applicants of all backgrounds and abilities, regardless of location or engagement type. For accommodations or inquiries, please contact HR.

Location: Annapolis Junction, MD, United States Job Title Senior‑Level AI Engineer (Python) Why IDS? IDS believes in resolving conflict, building innovative approaches to do so. Combining operational expertise with an intimate understanding of today’s greatest challenges, we bring our customers the solutions required for success in a complex and multidimensional world. IDS tailors' solutions for a diverse range of government, military, nonprofit, and public‑sector clients. Locations Annapolis Junction, MD Shifts Available Please note, candidates must be flexible. Shift times are general hours; some projects may require earlier or later reporting based on customer requirements. Job Description IDS is seeking a Senior‑Level AI Engineer to support the AI and Emerging Technologies mission. The engineer will work closely with mission stakeholders to capture requirements, support structured planning, improve certification processes using AI/ML tooling, and develop AI‑enabled capabilities including fine‑tuning Large Language Models to enhance vulnerability identification and mitigation. Key Duties • Collaborate with technical leadership to design, develop, and maintain LLM orchestration frameworks • Integrate static analyzers, retrieval‑augmented generation (RAG) systems, and automated testing pipelines • Clean, transform, and vectorize documentation, source code, and test artifacts for LLM consumption • Design and implement database solutions to support RAG architectures, artifact storage, and audit trails • Work with systems engineers to architect and deploy networked AI tools within secure enclaves • Perform performance profiling, optimization, and scalability analysis of mission systems • Support security assessments and Authority to Operate (ATO) processes Requirements • Bachelor’s degree with eight (8) years of relevant experience, or Master’s degree with six (6) years, or Doctoral degree with four (4) years • Associate’s degree with ten (10) years of clearly related experience may be considered • Degree in Computer Science or a related field with substantial coursework in algorithms, data structures, programming languages, computer architecture, logic, and advanced mathematics • Proficiency in Python and AI/ML integration • Experience with LLMs, static analyzers, RAG frameworks, and relational and vector databases • Familiarity with Agile methodologies and tools such as Git, Jira, and Confluence • Relevant experience across the software development lifecycle • Active TS/SCI with Polygraph Compensation • Salary range: $155,000 – $175,000 • Benefits

Location: Annapolis Junction, MD, United States Job Title Mid‑Level AI Engineer (Python) Why IDS? IDS believes in resolving conflict, building innovative approaches to do so. Combining operational expertise with an intimate understanding of today’s greatest challenges, we bring our customers the solutions required for success in a complex and multidimensional world. IDS tailors solutions for a diverse range of government, military, nonprofit, and public‑sector clients. Locations Annapolis Junction, MD Shifts Available Please note, candidates must be flexible. Shift times are general hours; some projects may require earlier or later reporting based on customer requirements. Job Description IDS is seeking a Mid‑Level AI Engineer to support the AI and Emerging Technologies mission. The engineer will work closely with mission stakeholders to capture requirements, support structured planning, improve certification processes using AI/ML tooling, and develop AI‑enabled capabilities including fine‑tuning Large Language Models to enhance vulnerability identification and mitigation. Key Duties • Collaborate with technical leadership to design, develop, and maintain LLM orchestration frameworks • Integrate static analyzers, retrieval‑augmented generation (RAG) systems, and automated testing pipelines • Clean, transform, and vectorize documentation, source code, and test artifacts for LLM consumption • Design and implement database solutions supporting RAG architectures, artifact storage, and audit trails • Work with systems engineers to architect and deploy networked AI tools within secure enclaves • Perform performance profiling, optimization, and scalability analysis of mission systems • Support security assessments and Authority to Operate (ATO) activities Requirements • Bachelor’s degree with five (5) years of relevant experience, or Master’s degree with three (3) years, or Doctoral degree with no required experience • Associate’s degree with seven (7) years of clearly related experience may be considered • Degree in Computer Science or a related field with substantial coursework in algorithms, data structures, programming languages, computer architecture, and mathematics • Proficiency in Python and AI/ML integration • Experience with LLMs, static analyzers, RAG frameworks, and relational or vector databases • Familiarity with Agile development and tools such as Git, Jira, and Confluence • Relevant experience across the software development lifecycle • Active TS/SCI with Polygraph Compensation • Salary range: $105,000 – $125,000 • Benefits

Location: Muscatatuck, IN, United States Cellular / Radio Frequency (RF) Engineer – II (Electronics Engineer, Except Computer) Why IDS? IDS delivers innovative, mission-focused solutions that support national security and critical operations. Our teams combine deep technical expertise with operational excellence to solve complex challenges across defense and government environments. At IDS, you’ll contribute to cutting-edge programs supporting advanced communications and training systems. Location Muscatatuck, Indiana Job Description IDS is seeking a skilled Cellular / Radio Frequency (RF) Engineer II to support advanced telecommunications and spectrum operations in a DoD environment. This role focuses on cellular system operations, RF engineering, and spectrum coordination to support cyber training and test range activities. The ideal candidate will have hands-on experience with modern cellular technologies, frequency management, and regulatory coordination to ensure effective and compliant communications environments. Key Responsibilities Support operations and maintenance of cellular and RF systems across training environments Configure and manage 2G, 3G, 4G, and 5G cellular technologies Perform frequency management and spectrum coordination to support mission requirements Coordinate with license owners and stakeholders for spectrum usage Develop and submit FCC licensing applications , including Experimental Special Temporary Authority (STA) requests Coordinate and deconflict spectrum usage to enable training objectives and operational readiness Analyze performance of telecommunication systems and transmission media Support integration of cellular infrastructure within cyber range environments Requirements Education Bachelor’s degree in Electronics Engineering, Spectrum Management, or related discipline OR equivalent experience in lieu of degree Experience Minimum of 5 years of experience in: Cellular system operations Radio Frequency (RF) engineering Spectrum management Hands-on experience with: 2G, 3G, 4G, and 5G technologies Cellular frequency coordination and management Experience with: FCC licensing processes , including Experimental STA applications or similar Coordinating and deconflicting spectrum with stakeholders Strong understanding of: Telecommunication equipment and transmission media System components and communication architectures Practical knowledge of: Telecommunications methods, techniques, and operational best practices Desired Skills Strong analytical and troubleshooting skills Experience in DoD or training range environments Knowledge of emerging wireless and RF technologies Ability to coordinate across technical teams and external stakeholders Strong documentation and communication skills Security Clearance Active Top Secret (TS) / Sensitive Compartmented Information (SCI) required

Location: Annapolis Junction, MD, United States Job Title Information System Security Engineer (ISSE) – ISSD Why IDS? IDS is committed to resolving complex challenges through innovation and operational excellence. We combine deep technical expertise with mission-driven focus to support government, military, nonprofit, and public-sector customers. At IDS, your work directly contributes to strengthening national security and enabling critical intelligence operations. Location Annapolis Junction, MD Shifts Available Please note, candidates must be flexible. Shift times are general hours; some projects may require earlier or later reporting based on customer requirements. Job Description IDS is seeking a skilled Information System Security Engineer (ISSE) to support the Information Systems Security Division (ISSD). This role focuses on collaborating with government stakeholders to ensure compliance with security requirements and maintain secure system operations. The ISSE will play a key role in supporting Risk Management Framework (RMF) processes, completing required security documentation, and conducting system audits to ensure ongoing compliance with federal standards. Key Duties Collaborate with internal and external customers to complete required government security documentation and processes Assist government stakeholders in addressing information system security-related inquiries Perform regular audits of information systems to ensure compliance with established security controls Support RMF activities, including documentation, assessments, and system authorization processes Apply NIST 800-53 Rev. 5 controls to maintain and enhance system security posture Implement and evaluate Defense-in-Depth strategies across networks and enterprise environments Support and ensure compliance with Secure Terminal Equipment (STE) / Secure Terminal Node (STN) requirements Requirements Bachelor’s degree with eight (8) years of relevant experience, or equivalent combination of education and experience Strong experience supporting RMF processes and system security engineering activities Demonstrated experience applying NIST 800‑53 Rev. 5 controls Understanding of Defense-in-Depth principles and enterprise security architecture Experience working with network security and secure system design Familiarity with STE/STN requirements Ability to support system audits and compliance efforts Must possess an Information Assurance Manager (IAM) Tier I certification Desirable Skills Knowledge of customer-specific corporate tools and data repositories Experience with Microsoft Office tools (Word, Outlook, Excel) Strong communication and documentation skills Ability to work collaboratively with technical teams and government stakeholders Security Clearance Active TS/SCI with Polygraph required

Location: Annapolis Junction, MD, United States Access Control Specialist (ACS) with Secret Clearance Annapolis Junction, MD Join IDS International’s National Security Services team supporting secure & mission-critical environments. The Access Control Specialist (ACS) supports secure construction operations by controlling access to facilities hosting or preparing to host U.S. Government information. This role is responsible for managing access control points, screening personnel and materials, conducting patrols, and ensuring compliance with the Construction Security Plan (CSP). The ACS operates within a secure construction environment and is responsible for identifying and reporting security incidents in accordance with established escalation procedures. Key Responsibilities Control and monitor access to secure construction areas and verify badges and authorizations Inspect personnel, materials, and equipment in accordance with CSP and Post Orders Conduct interior and exterior patrols and document all activity Identify, document, and report security incidents, discrepancies, or power loss Coordinate with CSTs for delivery inspections and alternative entrance access Perform duties in compliance with the SOW, CSP, and Guard Orders Ensure only authorized personnel, materials, tools, and vehicles are granted access Conduct required inspections and walking patrols to maintain security coverage Required Qualifications Clearance : Active Secret clearance required Citizenship : U.S. Citizen Age : 21 years or older *Note this is a government, not a company, requirement Required Experience : Experience in access control or security for classified facilities or construction sites Ability to control access points and screen personnel and materials Ability to conduct walking patrols and maintain security presence Ability to complete security documentation and reports Ability to conduct extended walking patrols Physical Requirements : Must be able to sit, stand, walk, bend, and move throughout secure facilities for extended periods of time Position may require occasional lifting and/or movement of moderate amounts of weight, depending on assignment requirements Preferred Qualifications Familiarity with Construction Security Plans (CSP), incident reporting, and patrol tracking systems preferred. Work Schedule & Conditions Standard Schedule : Monday–Sunday Guaranteed Hours : 48 hours per week across 4–5 days (dependent on shift) Overtime : Some overtime available based on client needs Flexibility Requirement : Must be available to support weekend shifts on a rotating schedule Compensation & Benefits Rate : $ 30.00 per hour Benefits : Health, 401(k), PTO & Sick Leave, and Paid Holidays are available to all W2 employees of IDS *Adjusted hourly rates and daily per diem may be available for non-local and/or travel assignments Apply Apply to learn more about this opportunity. A National Security Services Recruiter will contact you to discuss the position and next steps — please monitor your email. ___ Our Cleared Staffing Center of Excellence (COE) is a dedicated hub for secure and efficient talent acquisition. We connect a vetted network of cleared professionals with Intelligence Community (IC) staffing needs and trusted B2B partners. Follow us on LinkedIn to stay up to date on current opportunities, program updates, and company news.

Location: Aurora, CO, United States Cleared American Guard (CAG) with TS/SCI Clearance with CI-Poly Aurora, CO Join IDS International’s National Security Services team supporting secure & mission-critical environments. The Cleared American Guard serves as a professional Security Escort supporting operations within secure facilities. This role is responsible for escorting uncleared personnel, maintaining continuous awareness of activity within restricted areas, and ensuring full compliance with customer security protocols. The position requires strong situational awareness, sound judgment, and consistent adherence to safety and security procedures in both indoor and outdoor environments. Key Responsibilities Maintain continuous visual contact and awareness of escorted individuals to ensure compliance with all security requirements Enforce and adhere to all company, customer, and government safety and security policies Communicate professionally with site leadership, security personnel, vendors, and visitors Represent the program and IDS International in a professional and customer-facing capacity Complete escort logs, reports, or other administrative requirements as assigned Perform additional mission-related or administrative duties as required Required Qualifications Clearance : Active Top Secret / Sensitive Compartmented Information (TS/SCI) clearance with Counterintelligence Polygraph (CI-Poly) required Citizenship : U.S. Citizen Education : High School Diploma or GED equivalent Required Experience : Minimum 3+ years of professional experience in security, military, facilities support, or a related field Ability to acquire and maintain access to the assigned secure facility Physical Requirements : Ability to stand or sit for extended periods Ability to walk up to 5 miles per day Ability to work outdoors in varying weather conditions, including extreme heat and cold Ability to perform duties requiring manual dexterity and effective verbal and written communication Ability to read, understand, and apply written and verbal instructions Work Schedule & Conditions Standard Schedule : Monday–Thursday, 4 x 10 work weeks Shift : 0530–1600 *Employees will receive up to four (4) hours of regular pay if a scheduled shift is canceled after arrival Hours : Guaranteed 40 hours per week OT Hours : Overtime is project-based and applies only to individuals assigned to projects that require extra hours, not to the entire team Flexibility Requirement : Work schedule may include nights, weekends, and holidays to support on-site activities Environment : Work is performed in both indoor and outdoor environments under varying conditions Role may involve prolonged standing, walking, and sitting throughout the shift Must work effectively as part of a team and support administrative or secondary duties when escort activity is limited Personal devices and non-work-related activities are not permitted while performing escort duties Employees are not authorized to operate facility equipment or systems Compensation & Benefits Rate : $ 45.00 per hour Benefits : Health, 401(k), PTO & Sick Leave, and Paid Holidays are available to all W2 employees of IDS Apply Apply to learn more about this opportunity. A National Security Services Recruiter will contact you to discuss the position and next steps — please monitor your email. ___ Our Cleared Staffing Center of Excellence (COE) is a dedicated hub for secure and efficient talent acquisition. We connect a vetted network of cleared professionals with Intelligence Community (IC) staffing needs and trusted B2B partners. Follow us on LinkedIn to stay up to date on current opportunities, program updates, and company news.

Location: Colombia Must have… Call center experience at least 1 year Medical office experience at least 1 year ECW experience at least 6 months Be a fast typer, at least 60 words per min Access to great internet Must be Patient , quick, smart, kind, responsive. Nice to have Spanish speaker Job description: Answer calls, schedule appts, take and send messages, r/s appointments, confirm appts, look up authorizations, fax, email. Hours Monday – Friday 7:45 AM to 5 PM. we can do 30 or 45 min lunch The expectation will be to answer 80-110 calls a day… the gap is the most flexible we can be.

Location: Mexico Must have… Call center experience at least 1 year Medical office experience at least 1 year ECW experience at least 6 months Be a fast typer, at least 60 words per min Access to great internet Must be Patient , quick, smart, kind, responsive. Nice to have Spanish speaker Job description: Answer calls, schedule appts, take and send messages, r/s appointments, confirm appts, look up authorizations, fax, email. Hours Monday – Friday 7:45 AM to 5 PM. we can do 30 or 45 min lunch The expectation will be to answer 80-110 calls a day… the gap is the most flexible we can be.

Location: Dominican Republic Must have… Call center experience at least 1 year Medical office experience at least 1 year ECW experience at least 6 months Be a fast typer, at least 60 words per min Access to great internet Must be Patient , quick, smart, kind, responsive. Nice to have Spanish speaker Job description: Answer calls, schedule appts, take and send messages, r/s appointments, confirm appts, look up authorizations, fax, email. Hours Monday – Friday 7:45 AM to 5 PM. we can do 30 or 45 min lunch The expectation will be to answer 80-110 calls a day… the gap is the most flexible we can be.

Location: Gurugram, Haryana, India NEOLYTIX Senior Manager, AR RCM Operations  |  Accounts Receivable  |  Gurugram DEPARTMENT Operations, RCM EXPERIENCE 15+ Years LOCATION Gurugram (Onsite) SHIFT US Shift REPORTS INTO CEO & COO ⚠  US Shift: This role operates on a US-aligned shift, onsite at our Gurugram delivery centre. Consistent availability during US business hours is non-negotiable. Apply only if you can commit to this fully. ⚠  Non-Negotiable: A minimum of 15 years of hands-on US healthcare AR and RCM experience is required. Profiles without this depth of domain experience will not be considered regardless of seniority or education. About the Role Neolytix is a US-headquartered healthcare managed services organization serving 270+ provider organizations across the United States, with delivery operations in Gurugram, Manila, and Chicago. Our RCM practice runs medical coding, charge entry, payment posting, and AR and denials management for physician groups and health systems across multiple specialties and payer environments. The Senior Manager, AR RCM is the most senior AR delivery leader in the India operations. Reporting directly to the CEO and COO, this role carries full accountability for AR performance across the Neolytix client portfolio: net collection rates, AR aging, denial resolution, follow-up compliance, and the teams that execute this work every day. This is not a monitoring role and not a reporting role. You own the outcome. If AR aging is trending in the wrong direction, you know why before leadership asks. If a client's net collection rate is below benchmark, you have a recovery plan before the QBR. You lead a multi-tier AR team, hold SLAs before they breach, and bring strategic clarity to the CEO and COO on the financial health of every account. If that describes the way you have built your career, this role is built for you. Key Responsibilities 1. AR Delivery Ownership & SLA Accountability Own end-to-end AR performance across the full Neolytix client portfolio: follow-up compliance, AR aging distribution, denial resolution timelines, and net collection rates. Define and enforce SLA commitments by account: touch cadences, AR aging thresholds, payer follow-up windows, and escalation timelines. Drive the operating cadence: daily floor reviews, weekly performance dashboards, and monthly executive reporting to the CEO and COO. Serve as the senior escalation authority for all AR delivery issues, with direct accountability for resolution and root-cause documentation. 2. Revenue & Financial Performance Own the financial metrics that matter: net collection rate, AR aging distribution (including AR >90), first-pass yield, denial rate, cost to collect, and payment variance. Identify revenue optimization opportunities within the existing portfolio: payer mix trends, underpayment patterns, denial root causes, and write-off risk. Present financial performance analysis and recovery plans to the CEO and COO with clarity and conviction. You do not describe the chart; you explain what it means and what you are doing about it. 3. Denial Management & Payer Strategy Own the denial management function end to end: root cause categorization, appeal workflows, payer-specific escalation protocols, and first-pass improvement plans. Stay current on payer policy changes, CMS billing updates, and coding guideline shifts that affect denial rates and collection timelines. Develop payer-specific follow-up strategies and embed them into team workflows and SOPs. 4. Team Leadership & Talent Development Lead a multi-tier AR team: Team Leads, Senior Associates, and Associates across the AR and denials function. Own performance management, succession planning, and high-potential identification for the AR org. Partner with Talent Management on hiring, onboarding, and retention of AR talent, including calibrating role requirements for the team as it scales. Build a performance culture grounded in accountability, data fluency, and continuous improvement. 5. Client Engagement & Retention Act as the senior operational partner for strategic AR accounts, maintaining relationships at the decision-maker level. Lead and contribute to Quarterly Business Reviews, performance reporting, and service expansion conversations. Surface delivery risks proactively and communicate resolution plans to clients before issues escalate. 6. Process Excellence & Compliance Own SOPs for all AR workflows: initial follow-up, denial management, appeals, escalation, and write-off protocols. Ensure operations remain compliant with HIPAA, CMS billing requirements, and payer-specific compliance standards. Drive continuous improvement across AR workflows using structured problem-solving and root-cause analysis. What You Bring Must-Have 15 or more years of US healthcare AR and RCM experience, with senior leadership accountability over large multi-specialty AR portfolios. Mastery of AR financial metrics: net collection rate, AR aging distribution, denial rate, first-pass yield, cost to collect. You can explain what moves each one and defend your analysis when challenged. Deep denial management expertise: root cause categorization, payer-specific appeal strategies, and a track record of improving first-pass rates. Experience leading multi-tier AR teams of 50 or more FTEs, including Team Leads and supervisors. Commercial payer experience across BCBS, Aetna, Cigna, UHC, and regional payers, alongside Medicare and Medicaid. Multi-specialty billing exposure: physician groups, hospital systems, or both. Excellent client-facing communication: comfortable presenting to C-suite clients and internal senior leadership with equal confidence. Commitment to the US shift, onsite in Gurugram. Strong Preference Prior experience in a BPO, MSO, or KPO environment delivering AR services for US healthcare clients, not in-house captive only. Exposure to multiple billing and EHR platforms: AdvancedMD, Athenahealth, Epic, Kareo, Centricity, or similar. Track record of building or restructuring an AR team and improving performance metrics within 12 months. Power BI or advanced Excel for AR performance tracking and executive reporting. Nice-to-Have MBA or postgraduate degree in healthcare administration, business, or a related discipline. Six Sigma Green Belt or equivalent process improvement methodology applied to an AR workflow. CPAT (Certified Patient Account Technician) or equivalent AR or RCM certification. Experience across multi-geography delivery: India and Philippines operating in parallel. Who You Are You treat AR aging as a story, not a spreadsheet. You know what each band means for revenue risk and you communicate it that way to leadership. You hold SLAs before clients ask about them. Reactive escalation management is not something you do. You can tell the CEO what a number means, not just what it is. Your analysis ends with a so-what and a plan, not a chart. You hold your team to a high standard without losing them. Accountability and development are not in tension in the way you lead. You see denial patterns before they become denial trends. Root cause is where you start, not where you finish. Eligibility Criteria Education: Graduate degree mandatory. Postgraduate degree (MBA or equivalent) preferred. Experience: 15 or more years in US healthcare AR and RCM. Non-negotiable. Communication: Excellent spoken and written English. You will present to the CEO and COO regularly and manage senior client relationships. Communication below this standard will not progress. Shift: US-aligned shift, onsite in Gurugram. This is firm. Apply only if you can commit to this consistently. Notice Period: 30 to 45 days preferred. Up to 60 days considered for the right profile. Performance Expectations (KPIs) In the first 12 months: Net collection rate: sustained at or above agreed client benchmarks across the managed portfolio. AR >90 days: percentage trending down or held within client SLA thresholds. Denial rate and first-pass yield: measurable improvement within 90 days on priority accounts. SLA achievement: 95% or above on committed follow-up and resolution timelines across the portfolio. Client retention: no unplanned exits attributable to AR delivery performance. Team performance: productivity and quality metrics for the AR team within benchmark, with clear improvement plans for underperforming sub-teams. Executive reporting: weekly and monthly dashboards delivered accurately and on time, with actionable narratives, no follow-up questions from the COO needed. Hiring Process Stage 1: Talent Management screening and profile review. AR domain depth and tenure verified at this stage. Stage 2: Functional interview with the COO covering AR delivery depth, financial metric fluency, denial management approach, and team leadership track record. Stage 3: Conversation with the CEO covering strategic fit, client philosophy, and leadership approach. Stage 4: Reference checks and offer. Why Join Neolytix Senior Leadership, Real Scope Own AR delivery for 270+ US provider organizations. This is not a slice of a portfolio. It is the entire function, reporting directly to the CEO and COO. Strategic Visibility Direct access to and regular engagement with senior leadership. Your analysis and judgment directly inform how the business runs and grows. Build, Not Just Run Significant opportunity to shape how the AR function scales: team structure, process standards, tooling, and performance frameworks. Competitive Package Compensation benchmarked to senior RCM leadership in Delhi NCR, with performance-linked incentives tied to portfolio outcomes.

Location: Gurugram, Haryana, India NEOLYTIX Associate Director - RCM RCM  |  Credentialing  |  India Delivery Leadership DEPARTMENT Operations EXPERIENCE 16–20 Years LOCATION Gurugram (Onsite) REPORTS INTO CEO & COO About the Role The Associate Director, RCM Operations is Neolytix's senior-most delivery leader in India, accountable for the end-to-end performance of our RCM and Credentialing service lines. This is not a monitoring role. The AD owns the outcome: SLAs, quality, client satisfaction, team capability, and the P&L that sits behind every engagement. Reporting to the COO and CEO, this seat carries direct authority over Operations Managers, Team Leads, and front-line specialists across both service lines. You will be the primary escalation authority for all delivery issues, the senior client-facing voice for operational matters, and the architect of how Neolytix's India delivery function scales. If you have spent your career running large healthcare operations at a high standard, know what great RCM and Credentialing delivery looks like from the floor up, and are ready to own both the number and the team, this is the role. Key Responsibilities 1. Delivery & SLA Ownership Own end-to-end SLA performance across RCM sub-functions: AR follow-up, billing, payment posting, charge posting, and denial management. Own Credentialing operations in full: provider enrollment, re-credentialing, CAQH maintenance, expirable tracking, and payer-specific workflows. Drive the operating cadence: daily floor reviews, weekly performance dashboards, monthly COO reporting, and escalation resolution. Serve as the senior escalation authority for all delivery issues across both service lines, with direct accountability for resolution timelines. 2. Capacity Planning & P&L Own the India delivery P&L for RCM and Credentialing, managing cost-to-serve, billing realization, and margin targets. Lead headcount planning, capacity modeling, and resource allocation aligned to client volume commitments and pipeline. Partner with the COO on ramp-up plans for new client onboardings, covering hiring, training, and floor-readiness timelines. 3. Client Engagement & Retention Act as the senior operational partner for key clients, building trusted and long-term relationships with client-side stakeholders. Lead and contribute to Quarterly Business Reviews, performance reporting, and service expansion discussions. Proactively surface delivery risks, drive resolution, and communicate transparently with client stakeholders before issues escalate. 4. People Leadership & Talent Development Lead, coach, and develop a multi-tier team: Operations Managers, Team Leads, and front-line specialists across RCM and Credentialing. Own succession planning, performance management cycles, and high-potential identification for the ops org. Partner with Talent Management on hiring, onboarding, and retention strategies for RCM and Credentialing talent. Build a performance culture grounded in accountability, continuous feedback, and professional growth. 5. Process Excellence & Technology Drive continuous improvement across both service lines using structured problem-solving approaches. Champion automation and technology adoption to improve throughput, reduce error rates, and lower cost-to-serve. Own SOPs, process documentation, and audit readiness across RCM and Credentialing workflows. Collaborate with analytics and technology teams to build performance visibility and reporting infrastructure. 6. Governance & Compliance Ensure all operations remain compliant with HIPAA, CMS guidelines, and payer-specific requirements. Own internal QA frameworks, audit processes, and remediation planning for both service lines. Maintain documentation standards and escalation protocols that support SSAE-18 and SOC 2 readiness. What You Bring Must-Have Full-time MBA / PGDM or equivalent postgraduate degree. 16 to 20 years in US healthcare revenue cycle management, with at least 5 years in a senior leadership role heading multi-functional delivery teams of 100+ FTEs. Demonstrated experience leading Credentialing operations at scale: provider enrollment, re-credentialing, CAQH, and payer contracting workflows. Strong command of RCM workflows across the full cycle: AR follow-up, billing, payment posting, charge posting, and denial management. Prior experience in a BPO, MSO, or KPO environment serving US healthcare providers. Proven P&L ownership: cost-to-serve management, headcount planning, and capacity modeling in a delivery environment. Ability to build and read operational dashboards, interpret KPIs, and drive decisions from data. Excellent communication with the ability to engage C-suite clients and internal leadership with equal fluency. Strong Preference Experience managing multi-geography delivery operations spanning India and Philippines. Familiarity with PM and EHR platforms: AdvancedMD, Athenahealth, Kareo, Epic, or Centricity. Track record of leading go-live transitions and new client onboarding at scale. Nice-to-Have Six Sigma or Lean certification. Exposure to AI-assisted workflows or automation tools within RCM environments. Experience in SSAE-18 / SOC 2 compliance environments. Eligibility Criteria Education: Full-time Postgraduate degree (MBA / PGDM or equivalent) mandatory. Part-time, correspondence, or distance-learning qualifications are not accepted. Communication: Excellent spoken and written English. Confident in client-facing calls, COO-level reporting, and written communication with US-based stakeholders. Work Mode: Onsite, Gurugram, 5 days a week. This is a floor-level leadership role; physical presence is required. Notice Period: Candidates available within 30 to 45 days preferred. Extensions considered for the right profile. Performance Expectations (KPIs) The AD, Operations will be measured on the following within the first 12 months: SLA achievement rate across RCM and Credentialing: 95%+ sustained over rolling 90 days. Net collection rate and AR days for RCM accounts under management, trending toward agreed benchmarks. Credentialing cycle time: first-pass provider enrollment within payer-committed timelines, zero expirable lapses. Client retention and satisfaction: no unplanned exits attributable to delivery performance. Team attrition (operations): managed within business continuity thresholds. Delivery margin: cost-to-serve within budget and P&L targets for both service lines. Audit and QA coverage: internal quality audits completed on schedule with remediation tracked to closure. Hiring Process Stage 1: Talent Management screening and profile review. Stage 2: Functional interview with COO covering delivery depth, P&L accountability, multi-LOB scope, and leadership approach. Stage 3: Leadership interview with CEO covering strategic fit, client philosophy, and team-building track record. Stage 4: Reference checks and offer. Why Join Neolytix High-Trust Ownership Own the full delivery function with direct access to the COO and CEO. No layers between your decisions and their impact. Scale & Scope Lead delivery across RCM and Credentialing for 270+ US provider organizations across hospital systems, group practices, and specialty clinics. Build What You Run Greenfield opportunity to standardize, automate, and shape how operations scales at Neolytix, including technology adoption and team structure. Competitive Package Compensation benchmarked to senior ops leadership in Delhi NCR, with performance incentives linked to delivery outcomes and margin targets.

Location: Gurugram, Haryana, India NEOLYTIX  ·  INCREDIBLY Platform Configuration Analyst InCredibly Platform Configuration  |  Non-Ops  |  Gurugram DEPARTMENT Non-Ops EXPERIENCE 2–5 Years LOCATION Gurugram (Onsite) SHIFT US Shift REPORTS INTO Manager ⚠  US Shift: This role operates on a US-aligned shift from our Gurugram office. Consistent availability during US business hours is required. Apply only if you can commit to this onsite. About the Role Neolytix is a US-headquartered healthcare managed services organization serving 270+ provider organizations across the United States, with delivery operations in Gurugram, Manila, and Chicago. InCredibly is the platform we built to run our credentialing, enrollment, and licensing operations: a rules-driven system that manages workflows, documents, timelines, and payer requirements across thousands of providers. The platform is configurable by design. Payer requirements, document checklists, follow-up protocols, and workflow variants live in a rules layer and knowledge base, not in code. When the rules are right, the platform does the work. When they are missing or wrong, people do it by hand. This role owns that rules layer. This is not a delivery role and not a development role. You are the person who decides how the platform thinks. Half the job is keeping the knowledge base accurate. The other half is turning what our operations team knows into configuration the platform can execute: workflow rules, stage templates, gate conditions, validation rules, and defaults that reduce manual work for analysts on the floor. What You Will Do 1. Knowledge Base & Rules Management Build and maintain the platform knowledge base: document checklists, validation rules, follow-up protocols, and workflow defaults, structured so the system acts on them rather than as prose for a human to read. Author configuration rules by work type, category, and variant. Keep them current as operational requirements evolve. Own the flag queue: triage issues raised by analysts, fix them, and route changes through the change-request approval workflow. 2. Workflow Configuration Translate operational patterns into workflow configuration: stage sequences, variant rules, SLA adjustments, gate requirements, and follow-up cadences. Design and test configuration changes before they go live. Version your changes, document why you made them, and maintain a clean audit trail. Coordinate with operations leads to understand process changes and translate them into updated configuration. 3. Schema & Data Model Partnership Work with the engineering team when a real-world rule does not fit the existing schema. Spot the mismatch, articulate why, and propose the change with enough context for a developer to act on it. Use SQL to validate your own work and verify data accuracy before changes hit production. 4. Measurement & Training Track what your rules do: reductions in manual touches, rework, and first-pass failures. Propose the next configuration improvement candidates from this data. Write SOPs by work type and brief analysts on how configuration changes affect their workflows. You write for people who will run the process, not for a file. What You Bring Must-Have 2 to 5 years configuring rules, data, or workflows in an enterprise platform. Backgrounds that translate well: benefit or provider configuration in payer systems (Facets, QNXT, HealthRules, Amisys), EHR application analysis (Epic, Oracle Health, Meditech), enterprise SaaS administration (Salesforce, ServiceNow, Workday, Pega), or business rules engine configuration. A demonstrated ability to take an unstructured source document, a policy, a set of requirements, an email thread, and decompose it into fields, conditions, exceptions, and checklists. You will be asked to show this in a work sample. Version control and change discipline: you document why you made a change, test before you push, and own the outcome when something breaks downstream. Clear written English. Other people will run the SOPs and playbooks you write. Strong Preference Experience with configurable workflow engines, BPM platforms, or business rules engines where you designed the rules, not just executed them. JIRA: used for managing configuration change requests, flag queues, and work tracking alongside engineering and operations teams. BPMN 2.0 awareness: ability to read and interpret process flow diagrams and translate them into platform workflow configuration. Prior experience working with US clients or in a US time-zone overlap model. Experience across more than one platform or system type: the ability to map a rule from one configuration environment to another. Nice-to-Have Exposure to US healthcare operations, RCM workflows, or provider credentialing and enrollment. Familiarity with credentialing technology platforms such as symplr, Modio Health, Medallion, or similar. Salesforce, ServiceNow, or Workday administration certification. Epic certification or formal Facets/QNXT training. Who You Are You see structure in a document that most people read as prose. A requirements page is a schema to you before it is a process. You break things before calling a configuration complete, because you have actually tested it. You write documentation that the person after you can follow without asking questions. You push back on vague requirements because you know what happens when a rule is ambiguous and live. Eligibility Criteria Education: Graduate degree in any discipline. Computer science, information systems, or a business-adjacent field is an advantage but not required. Shift: US-aligned shift, onsite in Gurugram. Consistent availability during US business hours is required from day one. Notice Period: 60 to 90 days is typical for this profile. Please state your notice period clearly. Performance Expectations What success looks like: First 90 days: domain immersion complete. Playbooks, checklists, and follow-up defaults are live for the highest-volume work types. You own the flag queue and the change-request workflow. 6 months: your first configuration improvements are in production and measured. Analysts treat the knowledge base as the source of truth rather than their own notes. 12 months: the rules layer, not analyst memory, drives most routine work. You are defining the next configuration roadmap with the Manager. Hiring Process Stage 1: Application review. Include a short note with your CV (150 to 200 words): describe one rule, template, or configuration you built that removed manual work. What was the source? How did you structure it? What happened after it went live? Applications with the note are reviewed first. Stage 2: TA screening call (20 minutes). Role fit & configuration background. Stage 3: Work sample (90-minute take-home, mandatory). You receive a business rules document and structure it into fields, conditions, checklists, and gate conditions. Skippable by nothing. Stage 4: Hiring manager interview with the Product Owner covering your work sample output and configuration approach. Stage 5: Domain and technical interview with Operations Leadership and Engineering. Stage 6: Offer. Why Join Neolytix Greenfield Ownership You define the rules layer of a live platform used in production every day. Not maintaining someone else's configuration. Not a ticket queue. Direct Access You work with the Product Owner and Operations Leadership directly. No multi-layer hierarchy between you and the decision. Domain You Can Learn US healthcare and credentialing operations are taught by the team. The configuration aptitude is what we hire for. Product Trajectory InCredibly is moving toward standalone software licensing. The person who defines how the platform encodes rules grows with it.

Location: Philippines REMOTE (WFH) | FULL-TIME | 9PM-6AM PHT (FIXED SCHEDULE) Neolytix is looking for a Healthcare Associate who already knows the prior authorization world inside and out  — in a healthcare BPO, a hospital, a clinic, a payer-services team, or a revenue cycle department — and can step in already knowing how the work goes. WHAT YOU WILL DO: Own the authorization lifecycle Submit authorization requests through payer portals and other approved channels, and track them through to resolution. Collect and validate clinical documentation and patient information needed to support each request. Manage payer follow-up, status tracking, escalations, and deadlines so nothing slips through the cracks. Support peer-to-peer reviews, denials, reconsiderations, and appeals when a request needs a second look. Navigate the systems that keep care moving Work confidently across EHR/EMR systems, payer portals, communication tools, and multi-queue work environments. Enter data accurately, spot errors before they become problems, complete forms correctly the first time, and keep documentation audit-ready. Take inbound calls from healthcare professionals — nurses, physicians, and office staff — with authorization-related questions, and professionally assist insurance members who need help or clarification. Explain billing, benefits, and account details to callers clearly and professionally, verifying caller and account information against records before processing any request. Keep the queue under control Manage a high-volume, multi-queue workload with strong organization, time prioritization, and SLA awareness. Document every interaction completely and accurately, and resolve issues patiently — including with callers who need extra time or a simpler explanation. Maintain confidentiality and professionalism at all times, and complete required HIPAA and security training. WHY APPLY? Gain a meaningful work, as you're the person standing between a patient and the care they need. This is a role built around the skills you already have. If prior authorization is a language you already speak fluently, we'd love to hear from you!