Location: Remote
We’re looking for a
Systems Engineer
to join our globally distributed Trading Infrastructure team. This is an end-to-end role: you will work on full-stack infrastructure tasks — from new site/provider setups and environment bring-up to validation testing, troubleshooting, and performance bottleneck analysis. You will collaborate closely with vendors, network and hardware engineers and take ownership of delivering reliable production-ready setups
What You’ll be doing
Deliver end-to-end infrastructure setups across regions/colocations: bring-up, validation, and go-live readiness
Own the systems side of the stack: Linux servers, OS baseline, automation, configuration, and performance tuning
Run and improve testing/validation: connectivity checks, load/performance tests, failure testing, and readiness checklists
Participate in investigation of complex issues and bottlenecks across layers (OS/kernel/drivers/dependencies) and drive fixes with network/hardware peers and 3rd party vendors
Build repeatable automation and rollout playbooks (Terraform/Ansible, scripting, standards)
Improve observability: metrics/logs, dashboards, alert tuning, and latency/performance baselines
Strengthen operations: runbooks, incident reviews (RCA), change hygiene, and documentation
Participate in scheduled on-call rotations to support trading infrastructure and incident response.
What we look for in you:
Hands-on production experience with Linux and systems troubleshooting
Ability to debug across layers and coordinate effectively with network/hardware engineers
Solid networking fundamentals (TCP/IP, DNS, routing basics, MTU, packet loss/jitter symptoms)
Automation mindset: bash/Python; Terraform/Ansible experience is a plus
Strong written and verbal communication (clear status updates and documentation)
Passion for technology and continuous learning
Nice-to-Have:
Low-latency / performance tuning experience (CPU/IRQ affinity, NIC tuning, etc.). Colocation / provider coordination experience (setups, acceptance, troubleshooting)
Time synchronization basics (NTP/PTP) and practical impact on production systems
Interest or experience in trading / exchange / broker connectivity
Why should you join our team?
Exciting challenges with ample opportunities for personal and professional growth
A welcoming international team of highly qualified professionals
Cutting-edge hardware and technology
Work remotely from anywhere in the world
Access any of our global offices anytime
Flexible schedule
40 paid days off
Competitive salary
Location: Abu Dhabi, UAE; Hong Kong SAR; Kuala Lumpur, Malaysia
About Us
Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.
Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.
Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.
(Suitable candidate has to relocate to KL, Malaysia or Abu Dhabi)
Job Overview
We are seeking a data-driven professional with extensive hands-on experience in big data analytics to join our team. The ideal candidate will be responsible for transforming complex datasets into clear, actionable insights that drive strategic business decisions. This role requires strong technical proficiency in data analytics tools, programming languages, and visualization platforms, along with the ability to manage multiple projects in a fast-paced environment. The candidate should demonstrate exceptional problem-solving skills, analytical thinking, and the ability to deliver accurate, insightful reports that support business growth and operational efficiency.
Job Responsibilities
Based on business goals and business models, establish a comprehensive, accurate, and objective indicator system and monitoring and analysis framework. At the same time, based on the business monitoring and analysis framework, clearly understand the overall business situation and locate business issues;
Through thematic analysis, conduct in-depth analysis of business issues, provide data support and decision-making basis for company operational decisions, marketing strategies, product directions, etc.;
Precipitation analysis method and monitoring framework, extract data product requirements, collaborate with relevant teams (such as development team, product team) and promote the landing of data products;
Collaborate with relevant teams to organize training and sharing of concepts, skills, methods, and tools related to data technology.
Job Requirements
Bachelor's degree or above in statistics, mathematics, information technology, or economics, with 3-5 years of relevant work experience;
Experience in digital currency, internet, and e-commerce is preferred;
Good logical analysis ability and data sensitivity, able to extract core results from massive data, timely discover and analyze deep changes and root causes behind business appearances;
Proficient in data extraction tools such as SQL, proficient in operating tools such as Excel, PPT, Tableau, etc.;
Strong logical thinking ability, outstanding language expression ability, proficient in independently writing business Data Analysis reports;
Good business knowledge and understanding of business mechanisms and models, able to insight into business opportunities from the perspective of business development;
Outstanding communication and teamwork skills, with certain XFN and cross-team project experience, able to independently promote project execution.
Fluent English skills
Strong adaptability and time management skills to thrive in a fast-paced work environment
Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
Location: Vienna, Austria
About Us
Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.
Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.
Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.
Job Summary:
As a Market Surveillance / Abuse Specialist, you will play a crucial role in ensuring compliance with market integrity regulations. You will be responsible for monitoring trading activities, analyzing data for potential market abuse, and collaborating with internal teams to uphold our commitment to ethical trading practices.
Key Responsibilities:
Monitoring and Analysis:
Conduct thorough monitoring of trading activities across various markets to detect potential market abuse, including insider trading and market manipulation.
Reporting and Documentation:
Prepare detailed reports on findings and present them to the compliance team and senior management. Document any suspicious activities in accordance with regulatory requirements.
Regulatory Compliance:
Stay up-to-date with local and EU regulations regarding market abuse, ensuring that our practices comply with the latest legal requirements.
Collaboration:
Work closely with the compliance, legal, and trading teams to provide insights and recommendations for improving compliance practices.
Training and Awareness:
Assist in developing training materials and programs to raise awareness about market abuse among employees and stakeholders.
Data Management:
Utilize advanced analytics tools and software to analyze trading data and identify patterns indicative of market abuse.
Qualifications:
Bachelor’s degree in Finance, Economics, Business Administration, or a related field.
At least [3 years] of experience in a compliance, risk management, or trading role, with a focus on market abuse.
Strong understanding of relevant regulations, including MiFID II and MAR (Market Abuse Regulation).
Proficient in data analysis and visualization tools (e.g., Excel, SQL, Python).
Excellent analytical and problem-solving skills.
Strong attention to detail and ability to work under pressure.
Effective communication skills in both English and German (additional languages are a plus).
Position is Vienna EU HQ based.
Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
Location: Budapest, Hungary
Workplace: hybrid
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
Help Us Grow Google Ads in Hungary!
We're scaling our Budapest team and looking for a motivated Client Solutions Manager / PPC Specialist to help take Google Ads in Hungary to the next level.
This is your chance to join a team that has already built something real — and now has the momentum, clients, and foundations to grow even further. You'll work in an international, fast-paced environment where your contributions will have real visibility and real impact.
If you're excited by the idea of scaling a thriving market, helping businesses grow, and working directly with Google's cutting-edge advertising solutions, then this role is for you.
What You’ll Do
Onboard new clients and build strong relationships with existing customers to help them succeed with Google Ads.
Develop and optimize PPC strategies that deliver real business results.
Act as a trusted advisor, guiding clients on Google Ads best practices, campaign design, budget management, and performance troubleshooting.
Monitor, analyze, and report on campaign performance, providing actionable insights.
Identify growth opportunities within existing accounts and recommend solutions to maximize ROI.
Collaborate closely with sales, technical, and support teams to deliver a seamless client experience.
Stay on top of the latest Google Ads updates, market trends, and digital advertising innovations.
What You Need For This Role
Experience working with Google Ads campaigns and digital performance agencies.
Solid knowledge of Google Analytics (GTM experience is a plus).
Strong communication skills in Hungarian and English.
Analytical mindset with the ability to translate data into actionable strategies.
You can manage multiple projects and client relationships at once.
What Will Make Us Really Love You
You’re detail-oriented and results-driven.
You’re confident in pitching, cold outreach, and client engagement.
You’re a team player with a competitive edge.
You’re adaptable, coachable, and open to feedback.
You have a positive, proactive attitude and love taking ownership.
What You’ll Love About Us:
Freedom to grow, create, and make your mark.
A supportive, international team with a culture that celebrates individuality.
Continuous learning through world-class workshops and industry training.
Flexible work model: in-office, hybrid, or remote options depending on your location.
In line with the EU Pay Transparency Directive, we are committed to fair and open compensation practices. For this role, the minimum gross annual base salary is HUN 9,895,040. In addition to base salary, this role includes a significant performance-based variable component, paid quarterly. The final offer will reflect your experience, skills, and the scope of the role.
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
#ALEPH
Location: Japan
Nex is on a mission to help families rediscover the joy of movement. Created by parents for parents, Nex combines technology and play to deliver fun, social, and interactive experiences powered by natural body motion, encouraging kids and adults to move more, play more, and have fun together. Nex Playground, the company’s award-winning active play system, is purpose-built to get families moving year-round, with safety and privacy as core considerations in its intentional design. It is certified kidSAFE+ COPPA compliant and built to support healthy, active play for all ages and abilities.
Nex Playground features a growing library of 50+ experiences, including motion and dance games, fitness and educational experiences, and Nex Originals. Content includes collaborations with partners like Hasbro, Sesame Workshop, and NBCUniversal. Nex has been recognized by Fast Company’s Most Innovative Companies, TIME’s Best Inventions, and Parents’ Best Entertainment System for Families, and has earned Red Dot, IDEA, and Core77 international design awards. We encourage you to explore
Have Fun
and
Is Motion Gaming Back?
, as they offer a deeper look into our culture, values, and explain how our approach to motion gaming differs from previous generations.
Nex employees may be expected to collaborate with colleagues across different time zones. Depending on the role and location, occasional travel may also be required for company events, external meetings, and other business-related activities.
Important Notice:
⚠️ To protect yourself from recruitment scams, please note that Nex communicates through official company emails ending in
@nex.inc
. If you receive a suspicious email or message, please do not respond and report it immediately to us.
Overview
Nex is looking for a Senior Producer, External Japan to drive our externally developed game projects on Nex Playground in the Japanese market. Sitting in the Publishing organization and reporting to the Japan General Manager, this is a pivotal role as we expand beyond our internal development capacity, and a unique opportunity to tap into Japan’s world-class game development ecosystem and its rich landscape of iconic IP.
You will own the external product pipeline from ideation through launch and sustain phases, working with a wide range of Japanese game developers, from major studios to mid-size and boutique teams, as well as leading IP holders spanning anime, manga, character, and entertainment franchises, to bring bar-raising experiences to Nex Playground.
The Senior Producer, External Japan will partner closely with internal game development teams, QA, BD, Legal, and the Japan GTM team, while collaborating with the US Publishing organization to ensure Japan’s external content pipeline is aligned with the global roadmap and platform standards.
The Role
Your core focus is managing Japan’s external game development pipeline end-to-end, from identifying and onboarding the right developer and IP partners, through green light, production, launch, and live operations. That includes:
Owning the full production pipeline for externally developed experiences in Japan, from developer pitch and selection through GTM and sustain.
Building and managing relationships with Japan-based game developers of all scales, from major studios to mid-size and boutique teams, as second-party development partners.
Negotiating and managing partnerships with Japanese IP holders, including anime, manga, character, and entertainment licensors.
Serving as the primary Japan-side partner to the US Publishing team, ensuring Japan’s external content pipeline is integrated into the global roadmap.
Reporting to the Japan General Manager and representing Japan’s external development strategy in global publishing forums.
What You’ll Do
Game Quality & Creative Direction
Develop a deep, inside-out understanding of each externally developed title, its gameplay systems, creative vision, target audience, and quality bar, so that all feedback and decisions are grounded in a clear view of what the game needs to be.
Set the destination clearly for each project, defining the quality bar and creative vision, while leaving how to get there to the developer and their Director. The Producer’s role is to bring out the best in the development team, not to do their job for them.
Conduct regular, structured playthroughs and build reviews throughout the development cycle, providing sharp, meaningful, and timely feedback through questions and commentary that motivate the team and elevate quality without overriding the developer’s creative ownership.
Continuously assess whether each project is tracking toward the right vision, not just technically complete, but genuinely fun, polished, and right for the Nex Playground audience, and course-correct early when it is not.
Recognize that a project requiring the Producer to take over creative direction is already in trouble; intervene early through clear communication, targeted feedback, and escalation before a project reaches that point.
Exercise the Producer’s ultimate authority decisively and with sound judgment when necessary, including recommending a change of Director or, in extreme cases, replacing the Developer entirely. Knowing when and how to make that call, and having the courage and clarity to act on it at the right moment, is one of the most critical responsibilities of this role.
Budget, Schedule & Green Light Management
Drive the green light process for each Japan external project, proactively coordinating with BD, Finance, Legal, and US Publishing to gather required inputs, align stakeholders, schedule green light reviews, and secure formal approval to proceed.
Own the milestone approval process end-to-end: prepare milestone review materials, schedule and facilitate approval meetings with relevant internal stakeholders, manage pre-meeting alignment, and ensure decisions are documented and communicated clearly.
Manage the full budget for each Japan external development project, tracking costs against approved budgets, processing milestone payments, managing change requests, and flagging financial risks to the Japan GM and Finance team.
Define, maintain, and enforce project schedules and milestone plans for all Japan external titles, holding developers accountable to agreed timelines and proactively identifying and resolving schedule risks before they become blockers.
Escalate budget overruns, schedule slippage, or unresolvable quality concerns to the Japan GM and US Publishing team promptly, with clear context and recommended actions.
External Production Pipeline Management
Oversee the entire production pipeline for Japan externally developed experiences, including developer pitch and selection, green light, project planning, milestone tracking, and launch readiness.
Build out production frameworks and implement tracking mechanisms to manage the Japan external pipeline from pre-green light through GTM and sustain phases.
Foster a collaborative, problem-solving approach with Japan development teams to drive high-quality games and experiences that meet Nex Playground’s bar.
Work with the internal Development team to support Japan external projects as needed, ensuring smooth integration with Nex Playground’s platform and technical standards.
Developer Relationships & Onboarding
Identify, evaluate, and onboard Japan-based game developers across all scales, from major studios and mid-size teams to boutique developers, as Nex Playground external development partners.
Manage the full developer onboarding process for Japan developers, including documentation, tooling access, Discord channel management, and ongoing developer communications.
Contribute to an evolving green light process for new Japan development projects, coordinating with BD, Finance, and Legal to conduct thorough developer due diligence and reviews.
Build long-term, trust-based relationships with Japan’s game development community across all studio sizes and types, positioning Nex Playground as a premier platform partner.
Represent Nex Playground at Japan game industry events, developer conferences, and networking forums to identify and cultivate new development partnerships.
Japanese IP Partner Management
Identify and pursue partnerships with Japanese IP holders across anime, manga, character franchises, and entertainment properties that are a strong fit for Nex Playground’s audience.
Develop and implement a constructive feedback loop for Japanese IP holders and key internal stakeholders to enhance overall game quality while upholding high standards across gameplay, visuals, branding, and design.
Manage day-to-day relationships with IP licensors, including approval processes, creative reviews, milestone sign-offs, and compliance with licensor brand guidelines.
Work closely with BD and Legal to structure and negotiate IP licensing agreements, ensuring commercial terms and usage rights are clearly defined and protected.
Navigate the nuances of Japanese licensor relationships with cultural sensitivity and professionalism, building mutual trust and long-term partnership value.
Localization Support & Planning
Work closely with the Localization Manager to ensure localization is planned, scoped, and resourced from the earliest stages of each Japan external project, not treated as an afterthought.
Incorporate localization milestones into each project’s master schedule, ensuring string freezes, asset handoffs, translation turnarounds, and localization QA are accounted for and protected throughout the production cycle.
Monitor localization progress against the schedule, proactively identifying risks or delays and working with the Localization Manager and external developer to resolve blockers before they impact the launch date.
Facilitate communication between the external developer and the Localization Manager, ensuring developers understand localization requirements, handoff processes, and quality standards from the outset.
Ensure that localized builds are reviewed and signed off as part of the milestone approval process, and that localization quality is treated as a non-negotiable component of overall game quality.
Live Operations & Sustain
Plan and manage for success with Live Operations for Japan external titles, including developing update plans, quality of life improvements, and major content releases.
Monitor post-launch performance of Japan external titles using data-driven insights to inform live ops decisions and improve KPIs aligned with business goals.
Coordinate with Japan GTM, QA, and the US Publishing team on content release cadence and sustain strategy for Japan external titles.
Manage IP licensor approvals for ongoing live content updates, ensuring all new content meets licensor standards and is cleared efficiently.
Cross-Functional Collaboration
Partner with:
Japan General Manager: direct reporting line; external production strategy, green light decisions, and Japan content roadmap
US Publishing team: align Japan external pipeline with global roadmap, share production frameworks, and coordinate on platform standards
Japan GTM & Performance Marketing Manager: coordinate on launch readiness, GTM planning, and content marketing for Japan external titles
Internal Game Development team: technical integration support for Japan external projects
Localization Manager: support localization planning and execution for Japan external titles, ensuring localization is scoped into the project schedule from the outset, milestones are met, and the final localized product meets Nex Playground’s quality standards
BD & Legal: developer due diligence, IP licensing negotiations, and contract management
Finance: budget management, milestone payment processing, and development cost tracking
Communicate project updates, risks, and timelines clearly and proactively to cross-functional teams and leadership across Japan and US time zones.
What You Bring
Must-Have
6+ years
of experience in game production, including full ownership of project budgets, milestone schedules, payment processing, and quality management from green light through launch.
Proven experience driving green light and milestone approval processes, coordinating cross-functional stakeholders, facilitating approval meetings, managing pre-meeting alignment, and securing sign-off across BD, Finance, Legal, and publishing teams.
Deep, inside-out knowledge of game development, able to assess the quality and direction of a project at any stage and provide feedback that is sharp, meaningful, and motivating without overriding the developer’s creative ownership.
Proven ability to set a clear destination for a development team, defining the vision and quality bar, while empowering the developer’s Director to own how to get there.
Sound judgment and courage to make the hardest calls when necessary, including recommending a change of Director or replacing a Developer who is not delivering, and the experience to know when that moment has come.
Experience managing relationships with Japan-based game developers across varying studio sizes and types, with a strong understanding of Japan’s game development culture and industry dynamics.
Experience managing IP partnerships with Japanese licensors (anime, manga, character, or entertainment franchises), including approval processes and creative reviews.
Strong knowledge of game development disciplines, including engineering, design, art, and QA.
Exceptional communication and interpersonal skills, with the ability to build strong, trust-based relationships with external partners and internal stakeholders.
Strong problem-solving skills with a keen eye for detail and the ability to manage multiple projects simultaneously.
Adaptability to change and composure in fast-paced, ambiguous environments.
Native or near-native Japanese proficiency
(written and verbal) for developer and IP partner relationships; strong English proficiency for collaboration with US Publishing and internal teams.
Nice-to-Have
Experience with motion-based, interactive, or family-focused games.
Passion for kids’ and family entertainment, with an understanding of what resonates with Japanese family and kids’ audiences.
Existing relationships with Japan-based game developers of any scale, IP licensors, or entertainment companies.
Experience working in a global publishing organization, bridging Japan-side production with US or international HQ teams.
Familiarity with live operations frameworks, including update planning, content release cadence, and player retention strategies.
Experience using data-driven insights to inform production and live ops decisions.
Background in or strong understanding of Japan’s anime, manga, and character licensing ecosystem.
We Offer
Competitive compensation package.
Flexible working hours and vacation policy.
Product-driven culture that treasures talents and individual growth.
Front-row seat and hands-on experience with cutting edge technologies in the evolving gaming field
Nex is located in
San Jose, California, USA
and
Hong Kong
. Learn more about us at
https://www.nexplayground.com/about
.
We encourage applications even if you don’t meet more than 50% of the requirements — we believe that experience comes in many forms!
Nex is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, gender identity, and sexual orientation), national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable law. This policy applies to all individuals at every stage of the employment relationship, including all current and prospective employees, and covers all employment decisions including recruitment, hiring, job assignment, promotion, compensation, benefits, training, discipline and termination.
We are committed to providing a workplace free from discrimination and harassment and to fostering an inclusive environment for all employees.
Location: Abu Dhabi, UAE; Hong Kong SAR; Kuala Lumpur, Malaysia
About Us
Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.
Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.
Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.
(Suitable candidates has to relocate to Hong Kong, KL Malaysia or Abu Dhabi)
Key Responsibilities
Agent SDK & Runtime — Design and implement the orchestration engine, runtime, and core primitives; ensure the agentic loop is both steerable and verifiable while remaining conversational and adaptive.
MCP Matrix Expansion — Wrap internal systems as MCP servers / sub-agents / agent skills; unify tool discovery, dynamic registration, RBAC, rate limiting, and version management.
Agent Development Lifecycle (ADLC) — Build toolchains adapted to the non-deterministic behavior of agents, covering the full loop: Spec → Eval → Build → Test → A/B → Canary → Monitoring → Iteration.
End-to-End Ownership of Effectiveness & Cost — Own accuracy, resolution rate, cost, and latency metrics; build agent personalization optimization loops through data feedback.
Requirements
Education & Experience: Bachelor's degree or above in CS/SE or related field; 6+ years of engineering experience with 3+ years focused on AI/Agent systems; candidates with 8+ years and hands-on 0-to-1 Agent platform delivery are strongly preferred.
Engineering Foundation: Proficient in Go or Python; capable of production-grade system design and TRD documentation.
LLM Application Engineering: Deep expertise in LLM APIs, Prompt Engineering, ReAct patterns, and context window management (token budgeting / history compression / sub-agent compression).
Production-Grade Agent Experience: Full 0-to-1 launch with continuous iteration loop — clearly distinguished from Demo/POC work.
Agent Engineering Practice: Familiar with at least one orchestration framework (LangGraph / Dify / Eino / Embabel / OpenAI Agents SDK, etc.); hands-on experience with Multi-Agent collaboration (Agent Teams / parallel / DAG / Handoff).
Adjacent Agent Capabilities: Deep expertise in at least one of: RAG engineering (vector retrieval, Hybrid Search, Reranking) or evaluation systems (LLM-as-Judge, Golden Set, regression testing, A/B).
Engineering Mindset: Ability to quantify effectiveness and cost (token optimization thinking); understanding of PII desensitization and prompt injection protection; ability to identify compliance boundaries in financial scenarios.
Bonus Points
0 to-1 experience building an Agent simulation / benchmarking platform (τ-Bench scale)
Private LLM deployment: vLLM / Triton / DeepSeek / Qwen / GLM
Domain expertise: Crypto AI (risk control / KYC / compliance), AIOps (alert RCA / diagnostic tooling), customer service AI, code AI
AI security research: published work on prompt injection, jailbreak defense, Smart Contract AI security, etc.
Open-source contributions to LangChain / LangGraph / Dify / MCP / Eino / Vercel AI SDK or similar
Public technical influence: blog posts / conference talks / papers / OSS projects
Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
Location: Hybrid - San Francisco, New York City
About Vercel:
Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience.
Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide.
About the role
We are looking for a Product Security Engineer to build the systems that triage and validate bug bounty and other externally reported security findings, not to work the queue. This role suits a software engineer moving into security or a security engineer with a strong engineering background. You will build large language model (LLM) and agent-based tooling that validates findings, traces them to their root cause, and opens fixes for well-understood vulnerability classes. This is a hybrid role based in San Francisco or New York City, with three days a week in the office.
What you’ll do
Build the systems that take in externally reported vulnerabilities and assess validity, severity, and reproducibility at a volume manual triage cannot match
Build LLM and agent-based analysis that validates business logic, authentication, and design-level findings, not just known signatures
Build systems that trace validated findings to their root cause and propose, and increasingly open, fixes for well-understood vulnerability classes, with human review gates
Own the bug bounty program, including scope, policy, and researcher engagement, and feed every resolved report back into automated triage
Extend the tooling into security testing capabilities that customers can use on what they build and deploy
What you need
5+ years of software engineering or security engineering experience, building and shipping production systems or internal tools
Wrote production code in JavaScript/TypeScript on Node.js, with hands-on experience in web frameworks such as Next.js or React
Built with LLM or agent-based tooling
Reproduced and assessed externally reported vulnerabilities, including judging severity
Bonus if you
Built security automation used across an engineering org, not just for your own team
Built systems that auto-generate or propose code fixes, not just findings
Tested or secured multi-tenant platforms where customer-built applications run on shared infrastructure
Compensation & Benefits:
Competitive compensation package, including equity.
Inclusive Healthcare Package.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Flexible Time Off.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.
The San Francisco, CA base pay range for this role is $208,000.00 - $312,000.00. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process.
Disclosures:
Privacy:
Please review our
Job Applicant Privacy Policy
for more information on how we handle your data.
Equal Opportunity:
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
Location: JP - Tokyo, Japan
The UX Design team of Scopely Explore (formerly known as Niantic) delivers innovative mobile experiences that inspire exploration, exercise, and connection for players around the world.
As a Senior UX Designer, you will own the end-to-end UX vision for a game title or major feature area, carrying it from strategy and underlying flows through polished, high-fidelity interfaces that keep the player at the center. The design challenges here are real-world and often have no established playbook, so we value thoughtful design, exceptional visual execution, and the ability to bring ideas to life quickly.
At Scopely Explore and our Tokyo Studio, great UX depends on how you collaborate as much as what you produce. You will operate as a peer to Product, Engineering, Art, and Marketing to influence product direction, and one of your most important and rewarding partnerships will be with Game Designers, who bring deep expertise in shaping player experiences. Together, you will work at the intersection of deep game design and the accessibility of a great consumer product, building experiences that welcome gamers and non-gamers alike.
Within the design team, you will raise the craft of the designers around you through mentorship, and part of that is helping define how we work with AI. You will help shape best practices and experiment with AI tools and workflows to form a point of view on where they add real value. Your efforts will underscore core UX and design principles, showing that the best results come when the designer and user-centric thinking stay at the center, so that AI amplifies product impact rather than substituting for creativity.
What you will do
Own the end-to-end UX vision and strategy for a game title or major feature area, from concept through implementation.
Define interaction patterns, design approaches, and the quality bar for player-facing experiences, navigating undefined problem spaces with minimal direction.
Produce high-fidelity UI, mockups, wireframes, prototypes, and design documentation: polished visual work that communicates clearly and validates direction early.
Drive cross-functional alignment and influence product direction in close partnership with Game Design, Product, Engineering, Art, and Marketing.
Facilitate ideation and feature planning by framing the problems worth solving, not only responding to them.
Explore and apply AI tools and workflows where they strengthen the work, with a clear point of view on when to use them and when not to.
Elevate the design practice: mentor designers, give and gather critique, share workflows and emerging tools, and help level up the team.
Advocate UX decisions persuasively to internal and external stakeholders, building shared understanding and buy-in.
Regular and reliable attendance and participation in meetings; in-office Tuesday, Wednesday, and Thursday.
What you will need
6+ years of professional UX/UI design experience, including senior ownership of complex, ambiguous projects end to end.
A portfolio that demonstrates strong mobile interaction design and visual/UI craft, with clear evidence of your specific role, the decisions you drove, and measurable impact on shipped products.
Expert-level user flows, wireframing, and visual design; fluency with Figma and modern prototyping tools.
Hands-on experience integrating AI into a design practice, with the judgment to know where it adds value and where it does not.
A track record of influencing cross-functional partners and product direction without formal authority.
Experience mentoring designers and contributing to or defining design systems/patterns.
Comfort operating autonomously in ambiguity; defining the problem, not just the solution.
Experience shipping mobile applications or games.
Strong proficiency in English and Japanese, with the ability to communicate and influence both verbally and in writing across local and global teams.
About Scopely
Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek™ Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble® franchise, “Yahtzee® With Buddies,” and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play.
Founded in 2011, Scopely is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely’s position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like “MONOPOLY GO!” from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Scopely Explore games businesses — Scopely consistently delivers experiences players love today and return to for years to come.
Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine and one of Fast Company's "World's Most Innovative Companies" and “Best Workplaces for Innovators,” Scopely believes that video games can be a force for good — creating meaningful connections, vibrant communities, and making life better through play.
Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information, visit:
https://www.scopely.com/
.
Notice to Candidates: Scopely will never request payment or financial information during the application or hiring process. Please apply only through our official
website
and verify that all Talent Partner communications come from an email address ending in @
scopely.com
.
Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact recruiting@scopely.com. Our job applicant privacy policies are available here:
California Privacy Notice
and
EEA/UK Privacy Notice
.
Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.
Location: Czechia
D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA.
We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customer‘s IT productivity and contribute to the organization’s success and value.
We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where IT counts, join us!
For this role we are looking for a
German and French speaking
IT Service Desk
Analyst
for our team. The person can be based everywhere in EU.
Task and Responsibilities:
provide technical and troubleshooting assistance related to computer hardware and software, mobile devices and other tech tools and products
First level technical support
Provide prompt responses to questions from employees as well as from client’s site
Documentation of problems and knowledge database creation
Provide hardware migration teams with information and appropriate reports and lists
Process Improvement activities
Consult with IT experts, if the appropriate course of action in unclear
Requirements
Language skills: fluent
German and English
, French is a big advantage
Technical skills are a plus
Strong problem solving/analytical abilities
Good communication skills
Attention to detail and ability to multi-task handling multiple clients
Ability to work independently as well as willing to follow direction and best practices
Planning and organizing skills
Team player and supportive personality
Candidates have to declare Criminal record extract not older than three months
Benefits
Broad range of activities, tasks, and projects
Flexible working conditions
Minimum 5 weeks of vacation
Paid sick days
Meal vouchers
Vouchers (B-day voucher, wedding, and new born surprise)
Contributions to wellness programs (multisport card)
Fishing for Friends program – our referral program
Refreshments in the D-ploy office
Further development and professional advancement
Friendly and international working environment
Company-sponsored events
Competitive salary and various benefits
Is
IT
in your DNA?
Location: South Africa; Pakistan; Philippines; India
About Huzzle
At Huzzle, we connect high-performing professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle.
Role Type: Full-time
Engagement: Independent Contractor
About the Company
Our client is a rapidly growing AI-powered software company transforming digital validation processes within the pharmaceutical, biotechnology, and medical device industries. Their platform leverages artificial intelligence and automation to dramatically reduce validation timelines and costs, helping regulated organizations accelerate innovation while maintaining compliance and quality standards.
As a fast-growing scale-up, the company offers the opportunity to work on meaningful technology that directly impacts life sciences teams around the world.
Job Summary
We are looking for a Junior Support Engineer to join a growing engineering team supporting customers across the life sciences industry. This is an excellent opportunity for an early-career software engineer who enjoys debugging technical issues, solving customer problems, and working directly with modern web technologies.
As the first point of technical support, you will investigate customer-reported issues, diagnose bugs, implement fixes, and communicate solutions clearly to customers. You’ll work closely with engineering, product, and QA teams while gaining hands-on experience across the full software stack.
Key Responsibilities
Quickly learn and understand the company’s Next.js, React, Node.js, and Supabase codebase.
Investigate customer-reported issues and reproduce bugs within the application.
Use Cursor or similar AI-powered development tools to trace errors and identify root causes.
Debug front-end and back-end systems, including APIs, databases, and application logic.
Implement maintainable fixes using TypeScript across the application stack.
Improve edge-case handling, reliability, and overall application performance.
Draft clear and professional customer emails explaining issues, resolutions, and next steps.
Provide calm and empathetic support during high-pressure customer situations.
Collaborate with product, QA, and engineering teams to prioritize and resolve issues.
Assist with patch releases and ongoing platform improvements.
Update internal documentation, runbooks, and knowledge base articles to improve future support processes.
Requirements
Experience developing applications using JavaScript and TypeScript.
Hands-on experience with Next.js, React, Node.js, Supabase, and SQL.
Strong debugging, troubleshooting, and problem-solving skills with excellent attention to detail.
Ability to work independently, take ownership of issues, and drive resolutions to completion.
Excellent written English communication skills and the ability to explain technical concepts to non-technical users.
Comfortable communicating directly with customers and diagnosing technical issues in a professional manner.
Experience using modern development workflows, version control systems, and software engineering best practices.
Experience independently shipping software features or contributing to production applications is preferred.
Exposure to AI-assisted development tools such as Cursor or similar coding assistants is a plus.
Previous experience in technical support, customer-facing engineering roles, SaaS companies, or startup environments is advantageous.
Benefits
💻 Fully Remote: Work from anywhere with international teams
🤝 Peer Community: Connect with high-performing sales professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals
Location: Colombia; Mexico; Argentina; Brazil; Costa Rica; Chile
About Huzzle
At Huzzle, we connect high-performing professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle.
Role Type: Full-time
Engagement: Independent Contractor
About the Company
Our client is an AI-powered digital validation platform serving pharmaceutical, biotechnology, and medical device organizations worldwide. Their technology helps life sciences teams dramatically reduce validation costs, automate complex workflows, and accelerate compliance processes through intelligent automation and AI-driven assurance solutions.
As a rapidly growing scale-up company, they are building the next generation of digital validation tools that enable teams of all sizes to work more efficiently and deliver critical projects faster.
Job Summary
We are seeking a Junior Support Engineer to join a growing technical team supporting customers across the life sciences industry. This role is ideal for an early-career software engineer who enjoys debugging, problem-solving, and working directly with customers to resolve technical issues.
As the first line of technical support, you will investigate customer-reported issues, diagnose bugs, implement fixes across the application stack, and communicate solutions clearly and professionally. You'll work with modern technologies including Next.js, React, Node.js, Supabase, and TypeScript while collaborating closely with product and engineering teams.
This is an excellent opportunity for someone looking to grow their software engineering career while gaining hands-on experience in customer-facing technical support.
Key Responsibilities
Quickly learn and understand the company’s Next.js, React, Node.js, and Supabase application architecture.
Investigate customer-reported issues and reproduce bugs across the platform.
Use Cursor or similar AI-assisted development tools to trace errors, inspect code, and identify root causes.
Write clean, maintainable TypeScript code to resolve bugs and improve application stability.
Contribute fixes across both frontend and backend systems.
Communicate technical solutions clearly through customer-facing emails.
Help customers troubleshoot issues while maintaining professionalism and empathy during challenging situations.
Collaborate with Product, QA, and Engineering teams to prioritize fixes and improve product reliability.
Document common issues, solutions, and troubleshooting processes within internal knowledge bases.
Assist with monitoring, testing, and continuous improvement initiatives.
Requirements
Basic experience with JavaScript and TypeScript development.
Familiarity with modern web technologies including Next.js, React, Node.js, SQL databases, and Supabase.
Strong debugging, troubleshooting, and problem-solving skills.
Excellent written English communication skills with the ability to explain technical concepts clearly to customers.
Comfortable communicating directly with customers and handling technical issues professionally and empathetically.
Ability to work independently, take ownership of tasks, and manage priorities with minimal supervision.
Strong attention to detail and a willingness to learn new technologies and tools quickly.
Experience using AI-assisted development tools such as Cursor or similar IDE tools is advantageous.
Previous customer support or technical support experience is preferred.
Experience contributing to production applications or independently shipping software features is a plus.
Understanding of software testing, troubleshooting methodologies, and root-cause analysis is beneficial.
Successfully diagnose and resolve customer issues accurately and efficiently.
Deliver high-quality bug fixes with minimal oversight while maintaining code quality standards.
Communicate technical problems, resolutions, and next steps clearly to both customers and internal teams.
Provide professional, calm, and customer-focused support, particularly during high-pressure situations.
Contribute to internal documentation, runbooks, and knowledge bases to reduce recurring issues and improve team efficiency.
Benefits
💻 Fully Remote: Work from anywhere with international teams
🤝 Peer Community: Connect with high-performing sales professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals
Location: North Macedonia; Romania; Bulgaria; Slovakia; Slovenia; Bosnia and Herzegovina
About Huzzle
At Huzzle, we connect high-performing professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle.
Role Type: Full-time
Engagement: Independent Contractor
About the Company
Our client is a rapidly growing AI-powered validation technology company serving pharmaceutical, biotechnology, and medical device innovators globally. Their platform helps life sciences organizations dramatically reduce validation costs, accelerate compliance workflows, and streamline complex digital validation processes through intelligent automation and AI-driven assurance.
As the company continues its growth journey, they are expanding their engineering team to support a growing international customer base.
Job Summary
We are seeking a Junior Support Engineer to join a fast-growing software company operating at the intersection of AI and life sciences. This role is ideal for an early-career software engineer who enjoys solving technical problems, debugging applications, and helping customers succeed.
As the first line of technical support, you will investigate customer issues, troubleshoot application problems, implement fixes, and communicate solutions clearly to customers. You’ll work closely with Product, QA, and Engineering teams while gaining hands-on experience across modern web technologies including Next.js, React, Node.js, TypeScript, and Supabase.
This is an excellent opportunity for someone looking to grow their software engineering career in a supportive startup environment.
Key Responsibilities
Quickly learn and understand the company’s Next.js, React, Node.js, and Supabase application architecture.
Investigate customer-reported issues and reproduce bugs within the application.
Use Cursor or similar AI-assisted development tools to inspect code, analyze call stacks, and identify root causes.
Develop and deploy maintainable TypeScript fixes across both frontend and backend systems.
Improve edge-case handling, application reliability, and performance.
Write clear and customer-friendly email responses explaining technical issues and resolutions.
Support customers professionally and calmly during high-pressure situations.
Collaborate with Product, QA, and Engineering teams to prioritize urgent issues and releases.
Contribute to internal documentation, knowledge bases, and support runbooks.
Help improve monitoring, alerting, and recurring issue prevention processes.
Requirements
Experience with Next.js, React, Node.js, TypeScript, Supabase, SQL, and Cursor or similar AI-assisted development tools.
Strong debugging, troubleshooting, and problem-solving abilities.
Solid understanding of software engineering principles, coding best practices, and modern development workflows.
Ability to work independently, manage priorities, and execute tasks with minimal supervision.
Excellent written English communication skills with the ability to explain technical concepts clearly to customers.
Customer-focused mindset with strong interpersonal skills and the ability to remain calm under pressure.
Experience communicating directly with customers regarding technical issues is highly preferred.
Experience building, shipping, or maintaining software applications independently is a plus.
Exposure to SaaS products, technical support, or support engineering environments is advantageous.
Familiarity with version control systems and collaborative software development practices.
Interest in AI, healthcare technology, biotechnology, or life sciences industries is beneficial.
Benefits
💻 Fully Remote: Work from anywhere with international teams
🤝 Peer Community: Connect with high-performing sales professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals
Location: Zimbabwe
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups and established businesses in SaaS, MarTech, FinTech, and EdTech.
Unlike traditional outsourcing, you’ll be placed directly with a client as a core member of their team—giving you real ownership, career progression, and long-term stability.
Role Type: Full-time
Engagement: Independent Contractor
Job Summary
We are looking for a high-energy, resilient Sales Development Representative to serve as the engine of our growth. In this role, you will be the first point of contact for potential customers, responsible for sparking interest and building the pipeline that fuels the company’s success. This is an ideal position for a motivated professional who thrives in a fast-paced environment and is eager to master the fundamentals of the sales cycle while making an immediate impact.
Key Responsibilities
Execute high-volume outbound cold calling campaigns to identify and qualify new business opportunities.
Manage a consistent daily cadence of outreach across phone and email to exceed activity benchmarks.
Effectively communicate the value proposition to prospects and overcome common objections.
Research target accounts and key stakeholders to ensure outreach is relevant and impactful.
Schedule discovery calls and meetings for Account Executives to ensure a seamless handoff.
Document all activity meticulously within the CRM to maintain data integrity and track progress.
Requirements
Proven experience or a strong desire to work in a high-volume outbound sales environment.
Exceptional verbal and written communication skills with a confident phone presence.
A "hunter" mentality with the resilience to handle rejection and remain focused on goals.
Strong organizational skills and the ability to manage time effectively in a production-oriented role.
Competitive spirit and a drive to consistently hit and exceed established KPIs.
Previous experience using CRM tools (such as Salesforce or HubSpot).
Prior experience in a high-call-volume role or telemarketing environment.
Knowledge of sales prospecting tools and email automation software.
Benefits
🌎 Fully remote role with flexible working hours
🚀 Work with high-growth international companies
📈 Clear career progression to Account Executive and beyond
🎯 Performance-based bonuses and incentives
🤝 Direct hire with global clients (not outsourced)
🧠 Ongoing training, mentorship, and sales development support
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU’LL DO
- Employee Relations: Serve as a key resource for employees and managers, providing guidance on HR policies, addressing and resolving employee conflicts, and fostering a positive and productive work environment.
- HR Administration: Manage HR systems, maintain accurate employee records, benefits enrollment, and generating HR reports.
- Employee Onboarding: Ensure a seamless experience from candidate offer approval to new hire start date.
- HR Policy Implementation: Develop and ensure the effective implementation of HR policies and procedures across Sierra, ensuring alignment with legal requirements and company values.
- Employee Engagement: Design and implement employee engagement programs to enhance employee satisfaction and foster transparent and effective communication.
- Organizational design: (structuring teams for efficiency and scalability, defining roles and responsibilities, aligning talent with business strategy), strategic thinking, coaching, business acumen
WHAT YOU’LL BRING
- 5+ years of experience in human resources or people operations, ideally in a fast-growing environment supporting Sales organizations.
- Demonstrated expertise and understanding of HR best practices, employment laws, and regulation.
- Excellent organizational skills, attention to detail, and ability to manage multiple priorities in a fast-paced environment.
- Proactive, innovative mindset with a focus on continuous improvement and strategic impact.
- Experience partnering with engineering, product, or other technical teams.
EVEN BETTER…
- Hands-on experience implementing HR systems and processes in a scaling company.
- Exposure to international HR compliance, including global employment laws and cross-border workforce considerations.
- Understanding of international compensation structures and total rewards programs.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: Amsterdam, Netherlands; Remote - Europe
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The Role
We are looking for a Technical Program Manager to own the operational readiness and ongoing health of our fleet of Data Centers, both COLO and BTS sites. In this role you will be the single point of accountability for ensuring each site runs as expected — SLAs met, maintenance executed on schedule, and audits passed — across a growing portfolio of landlord-operated and purpose-built facilities. You will operate as the primary interface between Nebius and our data center landlords and operators, and you will partner closely with the Nebius IT team to translate site-level operations into reliable infrastructure for our customers.
This is an individual contributor position for someone who is equally comfortable in a contractual SLA review, a maintenance window planning call, and a physical site audit. You will define the mechanisms that keep our sites accountable and surface risk before it becomes an incident.
Key job responsibilities
Own the operational health of Nebius COLO and BTS sites, ensuring each facility runs to expectation across power, cooling, space, connectivity, security, and environmental controls.
Track, monitor, and enforce SLA compliance across landlords and colocation providers; identify breaches, drive remediation, and hold providers accountable to contractual commitments.
Manage and coordinate site maintenance schedules — preventive and corrective — including planning and approving maintenance windows, reviewing Methods of Procedure (MOPs), and minimizing risk to live workloads.
Plan and drive site audits covering compliance, capacity, power/cooling performance, physical security, and safety; track findings to closure.
Serve as the primary day-to-day interface with data center landlords and operators, managing the operational relationship, escalations, and coordination of on-site activity.
Partner closely with the Nebius IT team on deployments, capacity planning, incident response, and change management at each site.
Build reporting mechanisms and dashboards that give leadership clear visibility into site health, SLA performance, maintenance status, and open risk across the portfolio.
Lead incident coordination and post-incident follow-up, including root cause analysis and corrective action tracking with landlords and internal teams.
Track and manage contractual operational obligations, deliverables, and timelines across multiple sites and providers simultaneously.
About the team
The Data Center team is responsible for the physical infrastructure that underpins Nebius' AI cloud. We manage the full lifecycle of our COLO and BTS footprint — from bringing new capacity online to keeping live sites running reliably at scale. We work at the intersection of facilities operations, vendor management, and IT infrastructure, and we move fast because our customers' AI workloads depend on the reliability we deliver.
Basic qualifications
10+ years of experience in technical program management, data center operations, or critical facilities/infrastructure management.
Experience managing data center infrastructure and operations (power, cooling, space, connectivity) in colocation, build-to-suit, or owned environments.
Experience managing third-party vendors, landlords, or service providers against SLAs and contractual obligations.
Demonstrated ability to manage multiple programs, sites, or workstreams simultaneously and drive them to measurable outcomes.
Bachelor's degree in a relevant field, or equivalent practical experience.
Preferred qualifications
Direct experience with colocation (COLO) and build-to-suit (BTS) data center models, including operating across multiple landlords and operators.
Working knowledge of data center SLAs, MOPs/SOPs, maintenance regimes, and audit and compliance frameworks (e.g., Uptime Institute Tier standards, SOC 2, ISO 27001).
Experience supporting AI/HPC, GPU cluster, or other high-density compute infrastructure.
Strong familiarity with incident management and root cause analysis in a critical facilities context.
Experience building reporting mechanisms, dashboards, or operational scorecards for infrastructure health and risk.
PMP, Uptime ATD, or equivalent program/operations certification.
Proficiency with program and ticketing tools (e.g., Jira, ServiceNow) and comfort working with operational data.
Willingness to travel to sites as needed.
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Anywhere in Belgium
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
⭐️ OPERATIONS AT ALAN
The Operations Community’s core responsibilities is to deliver at scale our insurance and health services : we build our platform and operational capabilities and run our processes to guarantee delight and efficiency.
As we anchor our Insurance position, diversify our offering with health and well-being related services in 4 different countries (France, Belgium, Spain and Canada), our operations are increasingly complex and our challenges ahead have never been as exciting!
Being an Ops at Alan means joining a team of 50+ talented, committed and passionate Ops across our countries, with a lot of interactions with Engineering, Product, Care and many other teams at Alan.
We have a mix of Builder profiles, focused on (re)designing and implementing our processes and Operations Experts who deliver those on a daily basis while improving them.
We want team members to deliver excellence to our companies and members and be ready to disrupt (and not only upgrade) the way we traditionally think about insurance or healthcare services.
Want to learn more about Ops at Alan? Read how we work and hire https://app.notion.com/p/alaninsurance/Product-Ops-builders-and-coordinators-Alan-your-hiring-process-3021426e8be7815cb164d629cfe3b455 and watch our team in action https://www.youtube.com/playlist?list=PL643LyZcrKMDaW7cW0_GytXy5VkaqTOU6
🌍 FOR THIS ROLE, YOU NEED TO BE BASED IN FRANCE, BELGIUM OR SPAIN 🌍
The Operations Expert works on a specific subset of services we deliver (eg. claim reimbursement, fraud, clinic to name a few) .
Their core responsibilities (+- 70/80% of the time) are to:
- Run our Insurance or Health services processes - that's why we call them Ops Runners internally 😉
- Ensure the day-to-day follow up and monitoring of our operations
- Flag risks and opportunities
In details, your missions are:
- Operating our processes: performing tasks like invoicing or claims treatment, growing and managing our network of providers, supporting internal teams (live and through documentation)
- Contributing to the definition & owning the best monitoring scheme to track volumes/efficiency/SLAs, and identify risks and areas of improvement, internally or with our service providers
- Supervising partnerships (e.g. teleconsultation, claim operators), participating in the negotiation rounds, daily communication to ensure business continuity
- Performing controls on our daily operations to make sure the correct decisions were made and to identify training needs (internally as well as externally)
- Escalating feedback, helping to prioritise and supporting initiatives to make our processes and services more delightful and efficient
Next to running and monitoring our operations, you implement continuous improvements to our processes (+-20/30% of the time). This can be in a variety of ways, e.g. working with product teams to automate certain processes, enhancing our external communication, auditing our processes, automating some process steps using automation tools, …
⭐️ OUR RUN ORGANISATION ⭐️
Our Operations Experts are organized in pools (3-7 runners) who are collectively responsible for running their scope. Examples of topics are:
Alan therapy: members can book a therapy session with psychologists. You maintain smooth relationships with our psychologists, ensure therapy demand matches the supply and contribute to several steps of their lifecycle at Alan (hiring, onboarding, invoicing, supporting booking management etc).
Claims: We provide a best-in-class claims experience, including our own optic care service. You treat claims and assist in decisions regarding our coverage. Additionally, you monitor the performance of external service providers to meet SLAs & perform quality controls. You ensure glasses get delivered on time, member satisfaction is high, our frame collection is attractive, collaboration with opticians is smooth and efficient, ….
Fraud: We run checks on claims submitted by our members, and build new ways of preventing fraud attempts. You investigate suspicious claims, prevent fraudulent payments or recover when we paid fraudulent claims.
Set up: We provide best-in-class experience to our Customers : a smooth on/offboarding of their employees and a seamless invoicing or billing. To do so, we continuously control & improve the quality of our processes : ensuring we have consistent information for invoicing, unlocking employee invite/removals in case of issue and supporting admin in case of payment issue or bankruptcy.
Note: We look for profiles able to embrace any challenge and jump in any pool ! Depending on Alan needs (and personal interests), an Operations Expert will join in a pool and can change and explore new scopes after some time. Do not hesitate to ask more concrete examples to the Operations Team Members you’ll meet during the process so they can share about their own scope.
⭐️ EXPERIENCE ⭐️
For this opportunity, we are aiming to hire within the A2-B level range https://alan.com/en/careers/a/salary-equity.
Since the scope of our Ops Runner role is extremely varied, we are open to candidates from different backgrounds : you could be a good fit for the Operations team at Alan if, for example, you:
- Operated processes and services especially for companies during the scale up stage or in industrial/logistic industries
- Worked in Support functions (Customer Support, People Operations etc)
- Had a Customer facing Commercial experience, e.g. account manager or Customer Success Communications, such as Social Media, Internal/ External Communications
- Handled event coordination
⭐️ SKILLS ⭐️
- Passionate about delivering & optimizing top notch operations: not scared to get your hands dirty to get into technical processes, making them clear and delightful for our operators and members
- A keen problem-solver and challenger with a dig deep mindset: what drives you is member and customer satisfaction !
- Analytics skills, to be able to dive into our data
- Highly organised with exceptional follow-up skills, with strong attention to details
- Strong and structured in written and verbal communication in English and Dutch
- Able to work and learn independently in a fast-paced environment
- Adaptable: you show flexibility and a strong ability to adapt to variable situations
- It’s even better if you have experience in the insurance or the healthcare industry
🎯 IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES.
If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learnings or success.
If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?
Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application!
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
YOU WANT TO KNOW MORE ABOUT ALAN?
- 🙌 Perks & Benefits https://alan.com/en/careers/a/salary-equity: Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
- 🤘A strong culture https://alan.com/en/about/a/leadership-principles: People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work
seniorAbu Dhabi, UAE; Hong Kong SAR; Kuala Lumpur, Malaysia
Vienna, Austria
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seniorNex employees may be expected to collaborate with colleagues across different time zones; Communicate project updates, risks, and timelines clearly and proactively to cross-functional teams and leadership across Japan and US time zones
Abu Dhabi, UAE; Hong Kong SAR; Kuala Lumpur, Malaysia
Hybrid - San Francisco, New York City
seniorJP - Tokyo, Japan
УдалённоSouth Africa; Pakistan; Philippines; India
УдалённоColombia; Mexico; Argentina; Brazil; Costa Rica; Chile
УдалённоNorth Macedonia; Romania; Bulgaria; Slovakia; Slovenia; Bosnia and Herzegovina
Зарплата не указана
ОфисSan Francisco, CA
Amsterdam, Netherlands; Remote - Europe
География найма не уточнена
London
Since the scope of our Ops Runner role is extremely varied, we are open to candidates from different backgrounds : you could be a good fit for the Operations team at Alan if, for example, you:
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