Location: Cairo, Egypt
Workplace: onsite
What you will be doing
Own end-to-end activation for a portfolio of merchants, including more complex accounts with higher revenue, multiple stores or channels, or non-standard integrations. Make sure each partner is fully configured with the right access, settings, and dashboards before go-live.
Act as the escalation point for the team on stalled, high-priority, or time-sensitive cases. Coordinate directly with Risk, Legal, BD, and Product to resolve them within SLA.
Analyze trends across the pipeline to find root causes, such as recurring issues, unclear requirements, or integration friction. Propose fixes and help implement them with the relevant teams.
Lead the investigation of technical and backend integration issues across platforms (e.g., Shopify, Magento, WooCommerce, custom API integrations). Work with Tech and Integrations teams to resolve them and document repeatable solutions.
Monitor post-activation performance, including first transactions, inactivity, and early churn signals. Proactively re-engage merchants who are at risk.
Ensure Tabby's online presence on merchant websites, before and after go-live, is aligned with brand guidelines. Set the quality standard the team follows.
Own and continuously improve CRM processes, automations, and data integrity. Act as the team's go-to person for pipeline hygiene and reporting accuracy.
Lead or contribute to cross-functional improvement initiatives, such as leading projects with BD and Scoring, and onboarding workflow.
Support Merchant Onboarding Executives through case guidance, quality reviews, and knowledge sharing. Help onboard new joiners and create or maintain playbooks and SOPs.
Step in to cover workload during peaks or absences so the team keeps delivering against its targets.
Represent the onboarding team in cross-functional discussions, bringing the merchant's perspective and the team's operational insight into decisions.
Skills, Knowledge & Expertise
Hold a Bachelor's degree in business, sales, or a related field, with 3–5 years of experience in merchant onboarding, account management, merchant success, or a similar operations role, ideally in fintech, payments, or e-commerce.
Experienced in Business Development, sales, customer success, or cold calling, with confidence and comfort in outbound outreach and in re-engaging unresponsive merchants.
Are fully proficient in written and spoken English and Arabic.
Have a proven track record of hitting or exceeding conversion, SLA, or activation targets.
Have hands-on experience with CRMs and workflow automations, and enjoy improving how a process runs, not just running it.
Have a keen interest in e-commerce and are comfortable learning technical topics. Prior integration experience is not required, as full training will be provided.
Have experience coaching or guiding junior team members, formally or informally.
Are self-driven and structured, and can prioritize effectively when handling multiple escalations at once.
Work in an OKR-driven, process-oriented way to deliver on business goals.
To be successful in this role, we believe you will have:
Excellent communication and stakeholder management skills, with the ability to handle difficult merchant conversations and influence internal teams without direct authority.
A problem-solving mindset: you look beyond the individual case to the pattern behind it, and you push for the fix.
Strong attention to detail combined with the judgment to know when to escalate, when to act, and when to change the process.
Calm ownership in ambiguous situations, and the credibility to be the person others on the team turn to.
A genuine interest in fintech and e-commerce, and in building an onboarding experience that scales.
Ищем в команду творческого, инициативного человека с чувством стиля, который разбирается в современных трендах, умеет работать с ИИ и находить общий язык с блогерами. • Работать с площадками Instagram, Telegram и TikTok.
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Нужен руководитель SMM-направления в агентстве, которое снимает вертикальный контент для брендов и экспертов. Задача: управлять командой из трёх SMM-специалистов, выстроить систему отчётности и отвечать за результат клиентов в цифрах.
Location: Marlton, New Jersey; Remote, United States
At JetBrains, code is our passion. Since we started in 2000, we have strived to make the most effective developer tools on earth so developers can learn fast and make amazing things happen – with code. Customer Success Engineers (CSE) are technical points of contact for JetBrains customers. They work with the JetBrains product teams and customers to ensure that the products meet the needs of our enterprise users, helping our products retain their position as the best on the market.
Many of our customers begin with a set of strategic projects that grow into sizable partnerships. We are looking for
Customer Success Engineers to build great technical relationships with our customers and grow JetBrains' business.
We care deeply about our customers' success and the quality of our work. In addition to having a passion for working with others, the ideal candidate will be able to deepen our relationships with customers and serve as a technical advisor to them.
In this role, you will:
Work closely with JetBrains Account Executives.
Help customers adopt JetBrains products and services to achieve desired business outcomes. This responsibility may include whiteboarding and assisting with the development of architecture or providing support for overcoming technical and cultural barriers to adoption.
Manage the technical relationships for a portfolio of accounts, and partner with other members of the account team to define and implement the account strategies.
Be the customers’ advocate within JetBrains, representing them to the Support and Product Engineering teams, as well as other groups.
Recommend product enhancements based on your customer experiences and the feedback you receive.
Help product teams present and evaluate new product ideas to the customers in your portfolio.
Act as a trusted technical advisor to customers, staying up to date on the ever-evolving state of technology both within JetBrains and in the field at large.
Work with Sales to facilitate account expansions by developing short-term and long-term account plans that meet customer needs.
We will be happy to have you on our team if you have:
Proven experience in technical consulting, technical customer success, or other customer-facing technical roles.
Excellent verbal and written communication skills
Hands-on knowledge of AI/LLMs in the field of software development.
A passion for continually improving the customer experience.
Exceptional presentation skills for demonstrating JetBrains products to customers.
The ability to quickly identify and address technical and business challenges related to software development tooling.
The ability to convey technical concepts to customers of all technical backgrounds.
Comfort in a fast-paced and dynamic working environment.
Experience working in or with large software development teams.
A collaborative and team-focused mentality, with a willingness to take initiative.
Experience in software development, QA, IT, DevOps, ML, or any related IT field – the wider the variety of fields, the better.
Self-direction and resourcefulness.
The ability to travel approximately 25% of the time.
#LI-HYBRID
#LI-JP1
#LI-REMOTE
This range reflects the employer’s good-faith estimate of the base salary it reasonably expects to pay for the position at the time of posting. Starting pay within the range will be determined based on job-related factors such as skills, qualifications, experience, and work location.
This position may also be eligible for additional compensation, such as an annual bonus, commission, or other incentive compensation, subject to the terms of the applicable plan or program.
The base salary range (per year) for this position in the posted work location(s) is
$100,000
—
$200,000 USD
We are an equal opportunity employer
We know great ideas can come from anyone, anywhere. That’s why we do our best to create an open and inclusive workplace – one that welcomes everyone regardless of their background, identity, religion, age, accessibility needs, or orientation.
We process the data provided in your job application in accordance with the
Recruitment Privacy Policy.
Location: Новосибирск
Модель обслуживания Sber Private Banking — это комплексный подход к работе с суперсостоятельными клиентами, основанный на индивидуальных решениях, долгосрочных отношениях и высоком уровне сервиса.
Обязанности
### Что нужно делать:
* встречать клиентов
* бронировать переговорные комнаты в электронной системе, заказывать пропуска на авто, организовывать деловые встречи, совещания
* контролировать подписание документов с клиентами
* контролировать и выполнять задачи от банкиров
* коммуницировать с региональными офисами сегмента Private Banking и СберПервый
* формировать документы на доставку клиентам и банкирам
* формировать отчеты, сканировать, копировать документы, обрабатывать электронную почту
* формировать заказы канцтоваров и продуктов.
Требования
### Мы ждем, что ты:
* имеешь опыт работы с премиальными клиентами в любой сфере (банки, медицинские центры/клиники, салоны, магазины)
* грамотно говоришь и знаешь правила этикета
* умеешь устанавливать доверительный контакт с клиентом
* доброжелателен и готов помогать клиентам
* имеешь базовые знания работы с искусственным интеллектом (например, Гигачат).
Условия
### Что мы предлагаем:
* премию по итогам работы за год и ежегодный пересмотр зарплаты
* быстрый старт карьеры
* уникальную систему онлайн обучения Сбера для карьерного развития и роста
* расширенный ДМС и льготное страхование для семьи
* подписку Прайм с возможностью совместного использования на трёх близких
* вознаграждение за рекомендацию друзей в команду Сбера
* гибкий дисконт по ипотечному кредиту, равный 1/3 ключевой ставки ЦБ.
Location: Ukraine
Intetics, глобальна технологічна компанія, що надає послуги з розробки програмного забезпечення на замовлення, створення розподілених команд, оцінки якості програмних продуктів та all-things-digital рішень, зараз у пошуках
Incident Editorial Specialist
до нашої команди!
Приєднуйтесь до редакційної команди та працюйте з редагуванням дорожніх інцидентів у реальному часі для глобальної картографічної платформи.
Попередній досвід не потрібен
- ми надаємо повне навчання. Це чудова можливість розпочати кар’єру в IT та отримати досвід роботи на міжнародних проєктах.
Варіанти змін:
- Денна (12:00-20:00)
- Денна part-time (11:00-16:00)
- Нічна (21:00-5:00)
- Нічна (22:00-6:00)
- Нічна (00:00-8:00)
Requirements
Рівень англійської від B1+
Висока уважність до деталей, особливо в умовах обмеженого часу
Впевнена робота з кількома вкладками/вікнами, швидкий набір тексту
Пунктуальність, зосередженість і надійність
What you will do:
- Моніторинг та оновлення інформації про дорожньо-транспортні пригоди у визначених регіонах
- Робота з даними в режимі реального часу з кількох джерел
- Запис важливих деталей, такі як місцезнаходження, напрямок та інші.
- Оновлення інцидентів у міру зміни умов
- Закриття інцидентів після їх вирішення та підтвердження
Location: Sydney, Australia
Calling all truly AWESOME people!
About Stranger Soccer
Stranger Soccer (
www.strangersoccer.com)
is a Singapore-based company experiencing explosive growth. In a few short years, after launching a revolutionary platform and Mobile App for on-demand football, the company has amassed over 50,000 registered users playing hundreds of games a week. It has solved the problem that football is the world's #1
sport, but
is difficult for an individual to play. Stranger Soccer makes it as easy as going to the gym or for a jog. Browse. Book a slot. Show up and play. Today, it is the
#1 way
people play football and futsal in
Singapore, and
is rapidly expanding internationally via a license partner model, with locations in Australia, India, USA, UAE, and South Africa.
Role and Responsibilities
The selected candidate(s) will be a key member of a small team working at Stranger Soccer NSW, carrying out various initiatives related to game hosting, player experience, community engagement, and growth of the local football network. The position will work closely with the NSW Business Owner and will interface with key staff across the organization, as well as customers and other stakeholders. The company is committed to growing and developing talent, providing opportunities to take on increasing levels of responsibility as Stranger Soccer expands its international presence.
Serving on the front lines of the customer experience, serving as an “Official Host” of a few football games each week
Coordinating and executing various tasks related to the daily operation of the business, such as marketing, logistics, customer service, sales, hosting
The candidate will:
Gain experience in daily operations of a business
Gain experience and confidence in presenting and communicating with customers
Gain experience in what a Singapore brand must consider in efforts to expand internationally
Gain experience in working with and communicating with multiple stakeholders in an organization
Requirements
Positive, proactive “can-do” attitude
Strong written and verbal communication skill
Comfortable interacting with customers and leading groups
Strong interest in football (required)
Hospitality, events, or sports management experience is a plus
Must be based in Sydney, with availability to attend games in either city
Interest in football is a BIG PLUS
СтажёрSydney, Australia; Must be based in Sydney, with availability to attend games in either city
Location: California, United States
Azra Games is recapturing the childhood thrill of storytelling with your entire toy box through modern AAA role-playing games. Led by veteran designer Mark Otero—the original director of Star Wars: Galaxy of Heroes, EA’s most successful mobile game of all time, with $1.5 billion in lifetime revenue—we’ve assembled an expert team with decades of experience building blockbuster games.
Our debut release, UnGodly, will be Mark’s ninth RPG—and his best yet. We believe in harnessing technology, including generative AI, to transform how great games are made.
With our upcoming game launch, The UnGodly, we are looking for a
Social and Community Launch Coordinator
This role is open to remote candidates in the US and Canada, with a hybrid option in Sacramento, CA. Please note that this is a contract-based role, with an anticipated project to last between three to 4 weeks, and may be extended based on needs.
What You Will Do
Monitor agreed gaming and social channels, such as Discord, Reddit, X, TikTok, YouTube, and Twitch, for UnGodly mentions, trends, and relevant conversations.
Identify creators and communities that fit the game, and explain why each opportunity matters.
Draft personalized outreach, useful replies, and timely memes or simple content using approved assets; publish or contact people within agreed approval guidelines.
Keep a clear daily tracker of links, opportunities, outreach, responses, and results, with a brief update on what the team should act on.
Surface player feedback and urgent issues to the team. Respect community rules and clearly represent your connection to Azra.
What You Bring
Active participation in gaming communities and a feel for their humor, etiquette, and interests.
Strong writing, good judgment, reliable follow-through, and comfort keeping a simple spreadsheet.
Examples of a channel, community, content, or outreach you have helped build. Personal projects count; a large following or degree is not required.
Helpful extras: familiarity with RPGs, basic image or video editing, and thoughtful use of AI tools. Coding and building automated outreach systems are not required.
Compensation
The base hourly rate range for this role is $20 - $25 per hour, not benefits eligible.
California, United States; This role is open to remote candidates in the US and Canada, with a hybrid option in Sacramento, CA
Ищем редактора для работы с AI-сгенерированными SEO-текстами: нужно создавать ТЗ и промпты, проверять факты, редактировать, переписывать слабые фрагменты и делать тексты живыми и полезными. Редактировать информационные и коммерческие SEO-тексты.
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