Вакансии

Location: Brazil, Chile, Colombia Why Join Exadel We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks. From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next. What powers it all? Our people are ambitious, collaborative, and constantly evolving. About the Client The largest yoga studio chain in the United States, offering a fitness-focused approach to traditional yoga. By combining heated environments, strength training, and music-driven classes with a hybrid digital platform, the organization delivers a modern workout model designed to build physical strength and mindfulness for practitioners of all experience levels. Review existing pipeline structures across the client’s sales segments and determine whether they accurately reflect how each segment operates Identify scenarios and conditions that the current configuration does not handle reliably Redesign pipeline stages, entry and exit criteria, required properties, and dependencies to improve data accuracy and consistency Rebuild or repair automated deal-creation processes to ensure deals are generated accurately and associated with the correct records Diagnose and resolve workflow failures, enrollment errors, and automation conflicts Improve lead-routing logic, sequences, and other Sales Hub automation Diagnose recurring data-quality issues and trace them to their source, including workflows, integrations, forms, and manual processes Establish and document practical data standards, including required fields, naming conventions, deduplication rules, and lifecycle-stage definitions Support the remediation of existing records while avoiding duplication of work already completed Implement monitoring and controls that identify data issues before they affect end users Establish sustainable CRM hygiene and governance practices Partner with sales leadership to define reporting needs at the sales representative, manager, and executive levels Build and maintain operational and leadership dashboards covering activity, pipeline movement, conversion, and segment performance Develop custom and multi-object HubSpot reports Reduce the manual effort required to produce recurring reports Support and upskill the client’s existing reporting resource to avoid creating a single point of dependency Assess which licensed HubSpot capabilities the client is not currently using Evaluate potential enhancements based on business value, implementation effort, and organizational readiness Provide clear recommendations on which capabilities should be adopted and which should be deferred Configure approved enhancements and document what changed, why it changed, and how it should be maintained Create and manage a prioritized, visible platform-optimization backlog Investigate gaps between implemented automation and the benefits reported by end users Distinguish between platform configuration, data-quality, process-design, and change-management issues Remove adoption barriers caused by configuration or workflow design Develop targeted enablement materials tied to specific platform and process changes Support users through changes and reinforce consistent CRM practices Help increase trust in HubSpot data, reporting, and workflows across the organization Own an agreed backlog and report progress against established priorities Coordinate priorities directly with client stakeholders with minimal oversight Adapt plans as business priorities evolve throughout the engagement Document configuration decisions, processes, and technical changes so platform knowledge remains with the client Provide continuity and consistent platform ownership throughout the engagement Coordinate effectively with Exadel’s existing distributed delivery team What You Bring Substantial hands-on HubSpot experience as an administrator or solutions consultant Deep HubSpot Sales Hub expertise, including: Pipeline and deal-stage architecture, Deal properties, Workflow design, Sequences, Lead routing Demonstrated experience building and repairing automated deal-creation processes within a multi-pipeline environment Strong CRM data-integrity experience, including data audits, deduplication, validation, remediation, and governance standards Experience developing HubSpot reports and dashboards, including custom and multi-object reporting Experience inheriting, stabilizing, and improving an existing HubSpot implementation Experience diagnosing and resolving workflow failures, automation conflicts, enrollment issues, and record-association problems Strong understanding of sales operations and the ability to distinguish platform issues from process or adoption challenges Experience maintaining and prioritizing an evolving CRM optimization backlog Strong written documentation skills Clear, direct, and confident stakeholder communication Ability to work independently at a part-time allocation without significant day-to-day oversight Availability to overlap regularly with US business hours and Exadel’s delivery team Nice to have Relevant HubSpot certifications Experience supporting a multi-segment or multi-brand sales organization Experience helping recover a CRM implementation that encountered adoption or data-trust challenges Experience working with distributed or offshore delivery teams Experience within consumer-facing or membership-based organizations Exposure to high-volume, relationship-driven sales environments Experience supporting organizational change and targeted CRM enablement English level Intermediate/Upper-Intermediate Engagement Type: Part-time Allocation: Approximately 20 hours per week, with increased availability during the initial stabilization period Work Type: Remote Working Hours: Regular overlap with the client’s US-based team and Exadel’s existing delivery team Legal & Hiring Information Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more Reasonable accommodations are available to enable individuals with disabilities to perform essential functions Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs Compensation details are shared with candidates at the early stage of the recruitment process. The offer is not binding until a signed contract is in place. Your Benefits at Exadel Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details. International projects In-office, hybrid, or remote flexibility Medical healthcare Recognition program Ongoing learning & reimbursement Well-being program Team events & local benefits Sports compensation Referral bonuses Top-tier equipment provision Exadel Culture We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.

Location: Paris, France Workplace: fully ⛵ About our Crew Data is at a strategic turning point for us. Our ambition is clear: we want to turn Data into a real machine for product and business impact, rather than just a support team responding to requests. You will join a Product organization of 6 PMs leading feature squads. As our first dedicated Data Product Manager , you will partner with 4 Data Analysts to build and run our Data Squad , structured and operating just like a classic product squad. Together, your mission is to move away from a "request factory" mindset. The goal? Ensuring the majority of the team's time is dedicated to high-impact initiatives with clear objectives, measurable outcomes (ROI, time saved, KPI uplift), and defined timelines. 🚤 The Role This is a newly created position. Reporting directly to Camille (VP Product) , you will be embedded in the Data team as the dedicated Product partner for Louis (Head of Data). You will work daily with our Data Analysts to run their roadmap like a true product squad. This role is at the crossroads: you are neither a Data Analyst nor a classic PM who merely writes tickets. You are the person who will bring Product thinking into Data. 🛟 What floats your boat Strategy & Roadmap: You lead the Data team's backlog. You receive requests, challenge them, extract the real business stakes, and make clear trade-offs so the Analysts work on the highest-value topics. Product Methodology: You drive topics in the right direction. We start with a problem (not a request): for whom, why now, how do we measure success? You systematically seek to evaluate post-delivery impact (Did this analysis change a decision?). Hands-on Data Product (NAO): You will be the Product Manager for NAO, our company-wide AI and Data assistant. NAO is a game-changer designed to democratize data access, enabling anyone at Click&Boat to query company data and make data-backed decisions on their scope. As PM, you will drive NAO's company-wide rollout and continuous improvement hands-on: analyzing chat replays, understanding usage, testing and refining prompts, gathering BU feedback, and shipping new features. Enablement: Please note, you are not here to tell the Analysts how to do their job. Your role is to empower them to do their best work by providing: business context, the problem to solve, prioritization, and success criteria. 🧭 What you bring aboard Data & Product Lover: You are very comfortable with Data (without necessarily being an Analyst yourself) and have a true Product DNA. Hands-on & Tech-savvy: You possess genuine technical curiosity and a desire to dive deeper into AI. You're not afraid to get your hands dirty (prompting, pushing your first MRs, testing things yourself). Business Partner: You have that rare blend of sharp business understanding, product vision, and technical agility. Assertiveness & Leadership: This is a highly exposed role. You will need to challenge stakeholders, know how to say "no", push the Analysts, and confidently stand by your decisions. Pioneer Spirit: This is a brand new role for us. We expect you to build the position from scratch. You are comfortable with trial and error, navigating ambiguity, and you are eager to solve this organizational challenge that is so important to us. 🗺 The hiring journey HR call with Talent Acquisition. In-depth interview with Louis (Head of data) to discuss vision, team, and stakes. Meeting with the team including a practical case to test your approach. Final interview with Camille (VP Product) and Nicolas De Nayer (CTPO) to confirm overall fit. 🙌 Perks & Benefits At Click&Boat, we believe that enjoying your work is essential. This is why Click&Boaters are provided with a stimulating environment and perks ensuring they are happy and efficient, and spend only high-quality time with co-workers. Therefore, we offer: Remote policy: As a developer, you'll have the opportunity to embrace remote work with our remote-friendly policy. To foster team synergy and maintain strong connections, we request that developers come to our Paris houseboat for two consecutive days each month. Competitive Salaries: We believe in recognizing and rewarding the talent and dedication of our team members. Professional Growth : Beyond technical skills, we'll support your growth as a strategic thinker and decision-maker Boating Perks: We offer a free boat license. Benefits: Enjoy lunch vouchers (Swile), private insurance (Alan), and 5 extra days off. 🪝 Ready to come aboard? If this opportunity sounds like your next adventure, hit the “apply to this job” button 🚀 This is a role for someone who wants to build, challenge and make an impact . You don’t need to have followed a traditional Data Product path, what matters is your Product mindset, your curiosity for Data and AI, your ability to navigate ambiguity, and your drive to turn problems into measurable outcomes. Even if you don’t meet every requirement, you might still be a great match for us. We’d love to hear from you! At Click&Boat, every application is reviewed with equal care and attention, regardless of age, gender, origin, disability, religion, sexual orientation, or any other characteristic. We hire for talent, drive, and mindset, the sea is open to all. 🌊

About Our Summer Internship Program Our Summer Internship Program is designed for students entering their final year of university who are eager to gain meaningful, real-world experience in a fast paced, collaborative, and professional environment. As a Summer Intern, you'll participate in a comprehensive onboarding experience led by our University Relations team to set you up for success from day one. Throughout the program, you'll also have the opportunity to participate in weekly professional development sessions, networking events, social activities, and other engaging experiences designed to support your personal and professional growth. The program takes place from June – August 2027 (10-week program). Your Role As a Campaign Marketing Intern, you will support the planning and execution of global marketing programs that drive prospect and customer engagement, sales signals, and pipeline. This role provides hands-on experience in campaign marketing and cross-functional coordination with product marketing, field marketing, execution teams, and agencies. You’ll learn how campaigns come together from strategy to execution, touching everything from messaging and segmentation to digital channels, analytics, and optimization. This internship is ideal for students interested in future roles in campaign marketing, demand generation, digital marketing, or broader go-to-market teams. Key Responsibilities Campaign Support: — Support development of targeted outreach campaigns tied to Veeam’s Go To Market (GTM) framework — Assist with segmentation lists, project tracking, and campaign performance monitoring — Create promotional Bill of Materials (BOM) to drive engagement and pipeline for our GTM — Help ensure messaging aligns with global priorities and audience needs Digital Marketing Channels: — Work closely with Demand Gen execution teams to deliver campaign results, including email marketing, digital advertising, online events, and web — Shadow execution team meetings to dive deeper into the various execution arms of Demand Gen Analytics & Insights: — Conduct analysis on campaign and segment performance, diving into what is working, not working, and compiling recommendations — Propose A/B tests and optimizations to help improve performance — Analyze content and channel patterns and present to campaign leaders Qualifications — Rising Junior or Senior currently pursuing a degree in Marketing, Business, Communications, or related field — Strong organizational skills with the ability to manage multiple moving pieces — Excellent written and verbal communication skills — Proficiency in Microsoft Office Suite (especially Excel and PowerPoint) — Interest in campaign marketing, digital marketing, or global marketing — Comfortable working in a fast-paced, collaborative environment — Detail-oriented with a proactive, problem-solving mindset Benefits As a paid intern at Veeam, you’ll receive: — Paid Company Holidays during your internship — Tech Stipend to help set up your workspace — 8 Hours of Paid Volunteer Time through our Veeam Cares Program — Personal and Professional Development through our Internship Program The pay range posted is an hourly rate of base pay. When making an offer of employment, Veeam will take into consideration the candidate’s expectations, experience, education, scope of responsibility for the role, and the current market demands. Veeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential. Personal data collected during the recruitment process will be processed in accordance with our Recruiting Privacy Notice, which explains how your information is collected, used, and handled in connection with hiring activities. By applying for this position, you consent to this processing. By submitting your application, you confirm that the information provided, including any supporting documents, is complete and accurate to the best of your knowledge. Any misrepresentation, omission, or falsification may result in disqualification from consideration or, if discovered after employment begins, termination of employment.

Location: Texas City, United States; Montana City, United States; Dakota City, United States We are seeking a Senior Site Technician to support operations at our Bitcoin mining facility in Wyoming/Montana. The ideal candidate has 3+ years of hands-on experience maintaining and optimizing Bitcoin mining hardware and infrastructure. This role focuses on ensuring maximum uptime, performance, and operational safety through expert technical work and leadership within the on-site team. Responsibilities Perform daily maintenance, troubleshooting of ASIC miners (Bitmain, MicroBT, etc.). Monitor and maintain electrical distribution, PDUs, and cooling systems to ensure continuous site operation. Diagnose and resolve miner performance issues, hashboard faults, and power irregularities. Assist with installation, commissioning, and testing of new miners and supporting infrastructure. Conduct network setup and monitoring for ASICs and management systems. Maintain accurate logs of repairs, replacements, and downtime events. Support implementation of preventive maintenance programs. Collaborate with the Site Manager and junior technicians to ensure operational targets are met. Uphold site safety and compliance standards at all times. Provide technical input for upgrades and scaling projects. Requirements Minimum 3 years of experience in Bitcoin mining site operations or similar high-density data environments. Strong understanding of ASIC miner architecture, firmware, and diagnostics. Skilled in electrical and low-voltage systems, cabling, and power distribution. Familiarity with networking fundamentals (IP addressing, switches, monitoring tools). Ability to read and interpret technical diagrams and electrical schematics. Excellent troubleshooting, organizational, and communication skills. Comfortable working in physically demanding and outdoor conditions. Willingness to work flexible shifts, including nights or weekends as needed. Benefits Professional growth: support for courses, conferences, and English learning (up to 100% coverage). Work-life fit: remote or hybrid format with flexible hours across international teams. Paid leave: up to 20 vacation days, 15 sick days, plus local holidays. Recognition programs: structured performance reviews and team awards. 401k benefits. Team culture: retreats in international locations (for example, company villa in Cyprus).

Location: San Francisco, California Workplace: Hybrid WHO WE ARE Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. ABOUT THE ROLE: Notion is entering a new chapter of People work: more AI-native, more strategic, and more focused on building systems that help every Notino do the best work of their career. We're building toward a four-pronged People Consulting model: - Strategic People Partners who steer orgs as the consultative layer closest to the business. - Talent Management is the systems and programmatic engine layer — talent programs, systems and resourcing work that support our People Partners & talent density. - People Relations is the primary arm and escalation point for employee relations. - People Operations owns the operational layer of the end-to-end employee lifecycle, a layer we're increasingly scaling through agentic services. We are looking for the right person to join our existing Talent Management arm. This person will help define, operationalize, and continuously improve how we grow talent at Notion. This role sits at the intersection of talent philosophy, people partner strategy and enablement. This is not a siloed program role. It is an extension of our strategic People Partner & Talent Management org: someone who brings deep talent management craft, strong business judgment, and the operating muscle to turn philosophy into practice across the company. This role is based in San Francisco, CA. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days. WHAT YOU'LL ACHIEVE: 1. Maintain and operationalize Notion’s talent philosophies - Codify and evolve our talent philosophies across performance, growth, leadership, career development, internal mobility, early career, and high-performance expectations. - Translate principles into practical tools, rituals, and operating mechanisms that People Partners and leaders can use. - Ensure our philosophies stay connected to business needs, company strategy, and the realities of how work is changing. - Ensure the talent systems we build are durable and make talent expectations clear, consistent, and actionable — without over-programming or adding unnecessary process. 2. Co-build the programmatic layer & talent engine for People Partners - Help steer and co-build the overall talent enablement engine equipping People Partners to drive higher-quality actions with leaders. If People Partners are consultants, our talent management arm builds the resources to enable talent density. - Keep our core philosophies aligned with our deployment-ready materials: playbooks, manager guides, conversation frameworks, decision tools, calibration support, and coaching resources. - Partner closely with strategic People Partner leaders to identify where enablement is needed most and how it should show up in the business. Develop net new, creative strategies aligned with Notion’s values and vision. - Ensure People Partners are not just consuming talent programs, but actively shaping and deploying them with context and judgment. 3. Enable talent density - Bring the taste, craft, and pattern recognition to understand what different talent segments need to grow. - Design self-service strategies & actions that help leaders develop talent - Power up our mechanisms to better identify, engage, stretch, and retain talent. - Enable our leadership bench. 4. Lead fluid, high-leverage talent strategy projects This role will flex into the highest-priority talent questions of the moment. Examples of historical and potential high-impact projects include: - Early career strategy enablement: helping define the scaffolding, manager expectations, growth model, and experience needed to make Notion a definitive launchpad for early-career talent. - Total rewards exploration: partnering with Total Rewards, Talent, and People leaders to explore what recognition could look like in a more AI-native, high-performance environment. - Role architecture for the next generation of work: rethinking how roles, levels, career paths, and talent systems should evolve as AI changes what people can do. - Internal mobility and talent flow: partnering with People Ops, Recruiting and People partners in creating clearer, higher-touch pathways for high-slope talent to find the right next opportunity inside Notion. - Leadership expectations: supporting the translation of Notion’s leadership philosophy into practical enablement for managers and leaders. SKILLS YOU'LL NEED TO BRING: - Significant experience designing, scaling, and evolving talent management strategies and programs (e.g. performance, talent reviews, succession planning, career architecture, or related initiatives). - Proven ability to influence senior leaders and drive cross-functional change without formal authority. - Experience translating ambiguous talent philosophies into scalable tools, frameworks, and operating mechanisms. - Strong business acumen and organizational judgment, with the ability to connect talent decisions to company outcomes. - Excitement for reimagining talent management in an AI-native world. Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco, the estimated base salary range for this role is $230,000 - $270,000 per year. By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21 #LI-Onsite A NOTE ON AI You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on. EQUAL OPPORTUNITY & ACCOMMODATIONS We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.

Location: San Francisco, California Workplace: Hybrid WHO WE ARE Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. ABOUT THE ROLE: The People Team at Notion exists to help build a generational company that enables people to do their best and most meaningful work. This role operates at all altitudes - one minute, you’ll be building a people strategy with a member of our leadership team, and the next, you’ll be coaching an employee. With Notion's scale this year, you'll play a major role in how we shape, mold, and build the future of Notion for years to come. This role is based in San Francisco, CA. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days. WHAT YOU'LL ACHIEVE: - Build deep partnerships with Notion’s leadership team (especially across Engineering, Product, and Design), and serve as a conduit between stakeholders up to C-suite and the People Team. - Advise on, create, and execute people strategies that drive the business forward. - Consult with the leadership team on Talent Planning, Org Design, Retention Strategies, and Change Management. - Apply systems thinking to evolve how we operate — translating patterns and friction into improvements across people programs and operating rhythms. - Share proactive insights from people data, to uncover hot spots, and ensure Notion is being proactive to retain top talent. - Support and help shape the 360 performance review process: manager calibrations, facilitate training sessions, compensation planning, and host office hours. - Coach Managers to lead through change, effectively performance manage and increase employee engagement with ongoing feedback and effective communication. - Provide targeted performance management support, devise and implement development plans, and enhance managers' training for improved team performance. SKILLS YOU'LL NEED TO BRING: - 10+ years of experience, minimum of 3+ years of Engineering and/or Product experience and deep knowledge of various HR functions such as talent management, organizational design, employee relations, and performance management. - Strong learning velocity and able to ramp quickly on new organizations, leaders, and evolving operating models. - Demonstrated experience building relationships with senior leaders and cross-functional stakeholders. - Solutions-oriented with an analytical approach to problem-solving. - Ability to remain tactful and calm in all situations. - Highly adaptable and will thrive in a rapidly changing, fast-paced environment. - Effective written, verbal, and interpersonal communication skills; ability to thrive with async and global teams - Understanding of state and federal laws concerning labor relations. - You don’t need to be an AI expert, but you’re curious and willing to adopt AI tools to work smarter and deliver better results Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco, the estimated base salary range for this role is $220,000- $275,000 per year. By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21 #LI-Onsite A NOTE ON AI You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on. EQUAL OPPORTUNITY & ACCOMMODATIONS We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.

Location: New York, United States; San Jose, California, United States; United States (US) About the Team OKX’s Legal team provides legal advice and guidance to the company across all coverage areas and geographic locations, and supports business growth and development by working with all teams within the company to help them achieve their goals. We are a high-functioning, collaborative and fast-paced group of lawyers who enjoy the cutting-edge nature of our work and our industry. Our Americas Legal team is the primary legal partner to OKX's regulated businesses across the Americas region, advising on a broad range of topics including regulatory strategy, regulatory licensing, product launches, strategic partnerships and corporate matters. The Americas Legal team works cross-functionally with leaders across the company to help build and scale an innovative and compliant OKX platform. About the Opportunity This is an essential, high-profile role at one of the fastest-growing global cryptocurrency exchanges based in San Jose, CA. The Deputy General Counsel will play a central role in proactively shaping OKX's regulatory and legal strategy in the US and across the Americas. The Deputy General Counsel will act as a key partner and provide day-to-day counsel to senior business leadership of OKX's US business, including the coordination of efforts with Compliance, Risk, Operations, Finance and other functions. The Deputy General Counsel will stay abreast of all regulatory changes applicable to the digital asset space in the US, promptly communicate developments to OKX's senior business leadership, and help guide the business in identifying growth opportunities in the US. The position will coordinate the efforts of the legal function serving OKX's business in the US as well as the Americas more broadly, and will report to OKX's VP, Legal. You'll work at the intersection of law, regulations, and product innovation - driving complex licensing initiatives, advising senior stakeholders on questions without clear precedent, and helping the business move quickly through an evolving regulatory landscape. We are looking for a hands-on legal leader with sharp judgment, strong interpersonal skills, and the desire to work with a top-notch legal team. The right candidate is not afraid to jump into novel and complex matters, and is willing to roll up their sleeves and work effectively under time pressure. We offer a competitive base salary and bonus structure as well as excellent benefits and an opportunity to work in a cutting-edge industry that will be the future of financial services. What You’ll Be Doing Develop and advance a best-in-class regulatory strategy in the US and across the Americas, including the development and maintenance of strong relationships with regulators. Engage directly with regulators and business counterparties as a key point of contact for OKX, as well as interacting on a daily basis with senior executives at OKX. Identify growth opportunities and strategic initiatives based on proactive, timely, actionable analysis of US regulatory developments. Lead and manage attorneys covering various Americas regions so that legal efforts are coordinated and consistently achieve successful outcomes. Manage a wide range of legal requests and advise on legal risk with an eye toward achieving the strategic goals of the company's regional business leaders. What We Look For In You Strong communication and leadership skills, and excellent judgment Self-starter who can contribute as both an individual and a team member, with limited reliance upon external counsel. Membership with a US state bar or equivalent. 12+ years of regulatory experience dealing with financial services laws and regulations in a highly-regulated environment. Prior experience can be in-house at a regulated financial firm or in the crypto industry (preferable), at a top-tier law firm, and/or at a regulator. Experience driving projects to completion on expedited timelines. Must be highly-driven, proactive, responsive and precise. Experience making strategic recommendations to senior management and senior legal team members. Comfortable navigating legal ambiguity. Experience advising on cross-jurisdictional legal and regulatory matters. Supervisory experience, and in particular, experience managing other attorneys. Enthusiastic about blockchain technology with experience advising on laws and regulations applicable in the crypto context. Comfortable working independently in a fast-paced, growth-stage and multi-cultural environment and across global time zones. Ability to effectively advise and build trust with business teams. Superior organizational skills. Nice to Haves Expertise in the US securities laws and regulations. Prior in-house experience in a financial services or crypto firm. OKX Statement: OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. The salary range for this position is $250,444 - $360,639 The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via OKX internal or external careers site. #LI-SK1 #LI-HYBRID Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: United States, San Diego, CA Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Staff Program Manager The Staff Program Manager leads large, strategic programs spanning multiple teams, domains, and business initiatives. This role translates strategy into scalable delivery plans, navigates ambiguity, and delivers measurable business outcomes. Staff Program Managers are recognized leaders who bring clarity to complex situations, elevate execution maturity, influence cross-functional decisions, and scale effective practices across teams and programs. They combine business acumen, technical fluency, and sound judgment to improve organizational effectiveness and accelerate value delivery. Key Responsibilities Own the full lifecycle of large, complex programs with significant cross-functional and organizational impact. Define program vision, success metrics, and long-range delivery plans aligned to strategic objectives. Navigate ambiguity by anticipating risks, resolving systemic issues, and aligning teams and stakeholders. Use technical fluency to assess architectural risks, validate timelines, identify acceleration opportunities, and guide delivery tradeoffs. Synthesize business, delivery, and KPI data to guide priorities, resource decisions, tradeoffs, and program pivots. Improve delivery by simplifying processes, reducing complexity, and scaling proven models across teams and domains. Advise senior leaders with clear, data-backed communication on risks, decisions, and recommendations. Mentor PMs across levels while strengthening organizational delivery capability and execution discipline. Scope & Influence Operates independently across multiple teams, domains, or strategic initiatives. Influences senior leaders and cross-functional decision-making across organizational boundaries. Improves delivery models, operating mechanisms, and cross-functional operating rhythms. Accountable for sustained business impact, value realization, and execution maturity across programs. Required Qualifications Experience leading large, high-impact programs across multiple teams, domains, or business functions. Bachelor’s degree or equivalent Proven ability to define a program vision and success measures that connect business strategy and scalable delivery. Track record of leading through high ambiguity, addressing risks, resolving complex issues, and maintaining stakeholder alignment. Technical fluency to partner with engineering leaders, assess architectural risks, validate delivery plans, and accelerate execution without directing solutions. Ability to synthesize business outcomes and KPI data to guide prioritization, tradeoffs, and investment decisions. Experience influencing senior stakeholders and cross-functional leaders to align decisions. Success scaling delivery processes, frameworks, tools, or operating mechanisms across teams or domains to improve predictability and execution. Experience mentoring program managers and contributing to delivery standards and best practices. Proven ability to lead across cultures and regions, navigate varied working and communication styles, and align globally distributed teams. Preferred Experience Leading transformations that introduce new operating models, governance, or enterprise capabilities. Influencing portfolio strategy, investment decisions, and cross-domain prioritization through data-driven insights. Coaching program managers on delivery excellence, systems thinking, and stakeholder management. Establishing repeatable frameworks, playbooks, or organizational mechanisms that improve execution quality and business outcomes at scale. At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more. The estimated base pay range for this role is listed below. $173,000 — $259,400 USD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: US Remote; New England; Atlanta; North Carolina; New York; Boston; Florida Cyberhaven is looking for a Chief of Staff for Engineering to collaborate and perform as an operating partner and force multiplier for engineering leadership, driving operating cadence, cross-organizational execution, and data-driven decision making across the entire engineering org. This role is accountable for turning strategic priorities into clear execution plans, and for giving leadership the visibility, metrics, and follow-through they need to run engineering like a well-oiled machine. This is a hybrid role that blends program management, project management, and executive operations: the person in this role will sit close to engineering leadership, represent their priorities across the org, and be the connective tissue between strategy and day-to-day execution. Influence and impact come from judgment, trust, and cross-functional credibility rather than direct authority. This role also serves as the primary architect of engineering leadership's monthly and quarterly business reviews, all-hands content, org planning, and leadership offsites providing decision support, surfacing risk, and driving follow-through on the company's highest-priority engineering initiatives. This role goes well beyond traditional chief of staff work. It requires strong executive presence to represent leadership credibly in front of the org and external stakeholders, deep comfort with data and metrics to turn fragmented signals into clear decision support, and an AI-forward mindset to automate the reporting and operating mechanisms that let Cyberhaven scale how it plans, tracks, communicates, and reviews its work. WHAT YOU'LL DO STRATEGIC PARTNERSHIP AND EXECUTIVE SUPPORT - Act as a trusted advisor and thought partner to engineering leadership, helping translate strategic priorities into clear execution plans, success criteria, and operating mechanisms across the org - Own the engineering leadership operating cadence, including staff meetings, monthly and quarterly business reviews, org planning, and leadership offsites, setting agendas, preparing materials, and driving follow-through on decisions and action items - Represent engineering leadership's priorities across the organization, ensuring alignment between engineering, product, and go-to-market teams on key initiatives - Prepare executive-facing communications, board and all-hands content, and cross-functional updates on behalf of engineering leadership - Act as a sounding board and extension of leadership on sensitive or ambiguous organizational topics, including headcount planning, org design, and prioritization tradeoffs - Build trust and credibility across engineering, product, and business stakeholders to effectively drive alignment without formal authority PROGRAM AND PROJECT MANAGEMENT - Own end-to-end planning, execution, and coordination across complex, multi-team programs and time-sensitive strategic projects for engineering leadership - Improve predictability in Cyberhaven's release and planning model by tracking scope changes, readiness risks, and cross-team dependencies - Build and maintain review cadences, status updates, and action follow-up systems that surface execution risk and areas needing intervention across teams and programs - Support high-priority or ambiguous engineering initiatives that need additional structure, executive visibility, and follow-through, often stepping in where no clear owner exists - Improve data hygiene and governance in systems like Jira and related planning artifacts so that ownership, status, and progress signals are reliable DATA AND METRICS-DRIVEN OPERATIONS - Define and standardize success metrics across quality, release health, velocity, and team health to drive greater predictability and accountability - Turn operational signals from across the org into clear, data-backed reporting and decision support for engineering leadership - Own the metrics and narrative behind monthly and quarterly business reviews, ensuring leadership has accurate, timely, and actionable data - Bring a data-driven lens to org health, from delivery metrics to team sentiment, to help leadership spot risk early AI-FORWARD AUTOMATION - Build AI-assisted dashboards and reporting workflows that improve visibility into program health, release scope, delivery risk, and team performance - Create automations that connect tools like Jira, Notion, GitHub, and Slack to surface planning, execution, release, and other delivery signals - Automate recurring chief of staff and program management processes such as status collection, follow-up tracking, review preparation, and stakeholder reporting - Use these workflows to improve business review inputs, leadership updates, and recurring status reporting while reducing manual status chasing WHO YOU ARE - 7+ years of experience in a role combining program management, project management, and executive or leadership support - Prior experience as a Chief of Staff or Engineering Leadership roles a plus - Strong executive presence and the judgment to represent leadership credibly across the org and with external stakeholders - A data-driven, metrics-driven approach to decision making, with the ability to turn fragmented operational signals into clear reporting and insight - Proven ability to drive accountability, coordination, and follow-through across engineering and product teams without direct authority - Strong written and verbal communication skills, including experience owning monthly and quarterly business reviews, executive-facing updates, and cross-functional status reporting - Comfort using automation and AI to improve reporting quality, operating efficiency, and recurring workflow execution - Good judgment in prioritization, escalation, and leadership support in ambiguous or fast-moving situations - Experience owning QBRs, executive reporting, all-hands content, or org planning processes - Familiarity with DORA-style metrics, SLO/SLA thinking, release hygiene, and delivery scorecards - Experience building AI-assisted dashboards, automations, or reporting systems - Experience working in security, SaaS, endpoint, platform, or infrastructure-heavy environments - Experience supporting globally distributed engineering organizations - Prior experience transitioning from a technical or program management background into a Chief of Staff or executive operations role - Located in the Eastern Timezone to support our Global team. Joining Cyberhaven means joining the team building Data Security for the Agentic Enterprise. Traditional tools fall short. Cyberhaven traces the full lifecycle of your data, adapting protection to changing context, so protection moves with the way people actually work, not against it. AI Changed Work. We Protect It. Backed by $250M from leading investors like Khosla and Redpoint, our team includes leaders who built industry-defining technologies at CrowdStrike, Palo Alto Networks, Meta, Google, and more. This role lets you shape the future of data security, working alongside people driven to protect workflows, not just data, for customers who cannot afford to slow down to stay safe. AI Tools Disclosure: As part of Cyberhaven's hiring process, we use recruiting tools that include AI-powered features to help with tasks like scheduling, note-taking, workflow automation, and other recruiting activities ("AI Tools"). The AI Tools may process information you provide during the application and interview process. When AI-assisted interview note taking is used, candidates are notified in advance and have the option to opt out of the AI-assisted interview note taking. Cyberhaven is committed to creating a diverse environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Location: Boston, MA Workplace: OnSite At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP is hiring a Senior Analyst, Commercial Analytics to join the Commercial Analytics team and serve as a key analytics partner to our growing Wholesale business. In this role, you will translate data into actionable insights that inform channel strategy, maximize partner performance, and identify new opportunities for growth. You will own critical analysis and reporting across the channel and help build the analytical foundation needed to scale the business across regions and partner networks. This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office. RESPONSIBILITIES: - Serve as a key analytics partner to the Wholesale team, analyzing performance across partners, products, doors, and geographies to identify opportunities that drive revenue and margin growth. - Own analysis of sell-in and sell-through performance, pricing, promotions, and partner economics to assess channel performance, inventory position, consumer demand, and future growth opportunities. - Build scalable reporting and analytical tools that give Wholesale and regional sales leadership visibility into channel performance, partnering with Analytics Engineering to ensure data is accurate, consistent, and trusted. - Support commercial planning and forecasting by developing wholesale inputs and channel-level drivers, and conduct market sizing and opportunity analyses to inform partner selection and regional expansion. - Uncover consumer and channel insights across retail partners and collaborate with Marketing and other cross-functional teams to strengthen go-to-market strategy and understand the impact of investments supporting wholesale growth. QUALIFICATIONS: - Bachelor's or advanced degree in Business Analytics, Computer Science, Statistics, Economics, or a related field. - 4+ years of experience in analytics, business intelligence, or a related discipline, ideally within a retail, wholesale, sales, B2B, or consumer products environment. - Strong SQL skills and experience working with large-scale transactional data, with the ability to independently move from a business question to analysis, insight, and recommendation. - Demonstrated experience building reporting and analytical tools that enable stakeholders to understand performance and make informed business decisions. - Strong business acumen and experience partnering with commercial or sales stakeholders, with the ability to synthesize complex data into clear recommendations and actions. - Experience with wholesale or retail analytics, including sell-in and sell-through performance, pricing, promotions, trade spend, or retailer-provided data. - Experience with business intelligence tools such as Sigma and familiarity with retailer data sources, including POS platforms such as SPS Commerce, is a plus. - Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions. This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office. Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply. WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/to determine employment eligibility The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values. At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success. The U.S. base salary range for this full-time position is $120,000 - $155,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training. In addition to the base salary, the successful candidate will also receive benefits and a generous equity package. These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.

Location: Boston, MA Workplace: OnSite At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP is hiring a Senior Manager, Commercial Analytics to support our commercial business across sales channels. In this role, you will oversee reporting to understand commercial performance, evaluate growth opportunities, and make informed investment decisions. You will lead a team of analysts supporting Digital Commerce, Apparel & Accessories, and Wholesale while remaining hands-on with the highest-impact analytical work. You will partner closely within the broader analytics team and across the organization to translate complex data into clear business decisions and establish consistent measurement across the commercial organization. RESPONSIBILITIES: - Lead and develop a team of analysts supporting Digital Commerce, Apparel & Accessories, and Wholesale, setting clear priorities and ensuring analytical work translates into meaningful commercial impact. - Own the commercial bookings model and short-term, bottoms-up forecasting, explaining performance across channels, geographies, products, and partners and partnering with Finance to reconcile channel-level forecasts with company planning. - Establish consistent frameworks for evaluating channel and customer economics to enable informed comparisons and investment decisions across the commercial organization. - Build scenario-planning and measurement frameworks that quantify tradeoffs across volume, cost, retention, pricing, mix and margin. - Run point on critical commercial decisions and operating rhythms, diagnose the drivers of bookings and member economics, and translate findings into clear recommendations for senior stakeholders. - Partner cross-functionally to improve the data, measurement, and analytical capabilities that support commercial decision-making. QUALIFICATIONS: - Bachelor's or advanced degree in Business, Economics, Math, Statistics, Data Science, or a related field. - 7+ years of experience in analytics, data science, strategic finance, commercial strategy, or a related discipline, with demonstrated experience using customer and unit economics to inform business decisions. - Experience building or owning commercial measurement frameworks such as LTV, CAC, payback, contribution margin, forecasting, scenario planning, or incrementality, ideally within a subscription, recurring-revenue, or multi-channel business. - Demonstrated people leadership experience, with a track record of developing talent, setting priorities, and maintaining high standards for analytical quality and business impact. - Strong SQL skills and experience working with modern data infrastructure, paired with proficiency in Python, R, or comparable analytical tools for modeling and advanced analysis. - Experience partnering with senior commercial, sales, marketing, or finance stakeholders to frame ambiguous business questions, evaluate tradeoffs, and translate analysis into clear recommendations and actions. - Strong business acumen and understanding of analytical measurement, including the ability to evaluate modeling approaches and their limitations and effectively partner with Data Science and other technical teams. - Experience working in omni-channel businesses and establishing shared metrics or analytical standards across teams is a plus. - Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions. This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.   Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply. WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/to determine employment eligibility The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values. At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success. The U.S. base salary range for this full-time position is $170,000 - $200,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training. In addition to the base salary, the successful candidate will also receive benefits and a generous equity package. These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.

Location: Ireland; London, England, United Kingdom About the Job: The Customer Success Manager reports directly into the regional CS leader and represents LaunchDarkly as the direct point-of-contact with our customers post-sales. They are LaunchDarkly subject-matter experts guiding our new and expanding customers towards implementation and adoption and helping them achieve their desired use-cases and realize value. The best candidate for this role will be passionate about customer success with a keen interest in software development and DevOps, balanced with a strong sales acumen. In LaunchDarkly GTM, we are all customer-obsessed and striving for massive year over year growth. Responsibilities: Customer Onboarding: You will shepherd in new customers from the sales handoff through successful activation in the product. This includes building out success plans to get customers up to speed in the platform, project management through onboarding, helping customers leverage the most appropriate enablement paths and assessing customer’s adoption on an ongoing basis. Risk Identification and Mitigation: You’ll work to proactively identify and diagnose risk inhibiting adoption or that may cause churn and contraction. You’ll own building a risk mitigation strategy and coordinating across the account team to effectively steer the customer to success. Technical Guidance: You’ll maintain a deep level of LaunchDarkly product knowledge and be expected to provide customers with direction on implementation and adoption best practices. Prescriptively Sell: You maintain a pulse on how our customers are tracking against their key goals and outcomes identifying opportunities for customers to purchase additional products, services and adopt new features needed for them to maximize the value of our solution. Trusted Advisor: You understand your customers like no other and have built enough trust to act as an extension of their team. You provide prescriptive guidance to customers to help them get the most out of their LaunchDarkly purchase. Build Champions & Executive Relationships: You are an expert champion builder. You consistently work to identify & support key advocates within your customers’ organization who actively promote the value of LaunchDarkly. In partnership with your Champion, you’re able to leverage success metrics & value driven insights to gain sponsorship at an Executive level. Renewal and Expansion focused: You are comfortable owning a number and forecasting on a weekly basis. You will work directly with customers, sales and deal desk to execute renewal agreements on time and to identify expansion opportunities within your accounts About You: Entrepreneurial and Self-Motivated: You are driven and proactive, taking ownership of your role and responsibilities. You operate with a high level of urgency at all times. You thrive in a fast paced, start-up environment. Passion for Learning and Growth: You are enthusiastic about continuous learning and personal development at LaunchDarkly. You view feedback as a necessity for growth so consistently seek it out and give it. Intellectual Curiosity: You have a hunger for knowledge and are naturally a question-asker. Excellent Communication: Your written and spoken communication skills are outstanding. Organized & Autonomous: You are capable of efficiently managing your workload and have a process for time management. You do not require a lot of external direction to prioritize your work. Highly Adaptable: You excel in a fast-paced and dynamic organizational setting. Strong Sales Acumen: You have a high level of sales acumen, strong negotiation skills and are eager to own a number. This is a commercially focused CS organization. Natural Problem Solver: You have strong critical thinking skills and enjoy the process of solving complex customer problems. You are able to escalate issues when necessary in a clear, effective manner. Team Player: You collaborate well with others, know when to pull specialists or leaders in and keep others informed proactively. Win as a team! Qualifications: 5+ years in a customer-facing role, ideally in account management, customer/partner success or onboarding/implementation with a track record of exceeding targets. Experience owning the renewal process and being held accountable to a retention quota. This is a commercially oriented Customer Success team. Strong discovery and qualification skills; training in Command of the Message, MEDDIC or another sales methodology is preferred. Strong project management skills. You should have experience holding customers and cross-functional teams accountable to a timeline. Experience working on a technical product, ideally interacting with developers or other technical personas as your primary customer. Experience within the DevOps space preferred. Experience with both proactive and reactive customer success motions. We will teach you all about LaunchDarkly, but you should have an existing level of technical knowledge and know-how. Proven ability to advocate for both your customers and your company. You know how to be the voice of the customer in the company while mediating between the customer's requests and the company's vision. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: Improving the velocity and stability of software releases, without the fear of end customer outages Delivering targeted experiences by easily personalizing features to customer cohorts Maximizing the business impact of every feature through the ability to experiment and optimize Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. Do you need a disability accommodation? Fill out this accommodations request form and someone from our People Operations team will contact you for assistance. Your safety matters to us. To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @ launchdarkly.com email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains.  Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit Careers | LaunchDarkly directly for confirmed job openings and links to apply. Please notify us of any fraudulent representation by sending an email to careers@launchdarkly.com .

Location: Boston, MA Workplace: OnSite SENIOR DIRECTOR OF PRODUCT, HEALTHCARE At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives. WHOOP is seeking a Senior Director of Product, Healthcare to lead the strategy, development, and growth of healthcare products and experiences that continues to build on our strategy of personalized health. You will build and grow the Healthcare Product team while partnering across Product, Design, Clinical Science, Regulatory Affairs, Engineering, Data Science, and Commercial teams to translate physiological data, machine learning capabilities, and clinical insights into meaningful healthcare experiences. You will play a critical leadership role in identifying high-impact opportunities, bringing evidence-based products from concept through launch and scale, and helping establish WHOOP as a leader in digital health. RESPONSIBILITIES: - Define and execute the product strategy and roadmap for the WHOOP healthcare portfolio, translating broader company and Consumer Product priorities into clear investments, product initiatives, and measurable outcomes. - Build, lead, and significantly scale a high-performing Healthcare Product team, developing product leaders and establishing the operating rhythms, capabilities, and culture needed to support a growing portfolio. - Partner closely with leaders across Clinical Science, Data Science, Regulatory Affairs, Engineering, Design, Corporate Strategy and Commercial teams to bring evidence-based healthcare products and experiences from concept through launch and scale. - Identify, evaluate, and prioritize opportunities across areas such as preventive health, clinical monitoring, chronic condition management, digital biomarkers, personalized health insights, and healthcare provider solutions, balancing member value, clinical impact, feasibility, and business opportunity. - Drive product decisions through a combination of scientific evidence, member and customer insights, market analysis, healthcare economics, product data, and business impact, while establishing clear frameworks for measuring engagement, clinical utility, adoption, retention, and financial performance. - Ensure healthcare product strategies appropriately incorporate regulatory requirements, clinical evidence expectations, privacy considerations, and quality standards while representing the healthcare product vision with internal leaders and external healthcare stakeholders. QUALIFICATIONS: - 12+ years of product management experience, including substantial leadership experience building and scaling products within digital health, healthcare technology, medical devices, health platforms, or related industries. - Demonstrated success developing and scaling healthcare or health-focused products that deliver measurable consumer, clinical, and business outcomes. - Experience building, managing, and developing high-performing product teams, including leading product leaders and growing organizations through periods of significant expansion. - Strong understanding of healthcare ecosystems and business models, including experience working with relevant stakeholders such as providers, payers, employers, health systems, or other healthcare organizations. - Experience developing products within regulated or clinically oriented environments, with familiarity across areas such as clinical evidence generation, healthcare data, privacy, regulatory requirements, and quality processes. - Proven ability to set product strategy while remaining close to execution, navigate ambiguity, prioritize across a complex portfolio, and influence senior cross-functional stakeholders without relying on direct authority. - Exceptional communication, strategic thinking, and business acumen, with the ability to translate complex scientific, clinical, technical, and commercial considerations into clear product decisions and organizational alignment. - Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions.   This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office. Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply. WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/ to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values. At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success. The U.S. base salary range for this full-time position is $230,000 - $270,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training. In addition to the base salary, the successful candidate will also receive benefits and a generous equity package. These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements. Learn more about WHOOP https://www.whoop.com/us/en/careers/?srsltid=AfmBOopKmph9d0DLBlogZu8mx6do0dzjNS8eJlfc4PQqQtdU6F8DGKBg.

Location: Remote Poland, Poland Workplace: remote About the Role At OLX, Design is more than aesthetics, it's how millions of people build trust, discover opportunities, and connect with their communities. As Principal Brand Designer, you'll shape how OLX and its portfolio of brands are experienced across every customer touchpoint. Reporting to the Director of Product Design, you'll define the visual principles, creative systems, and brand standards that unite a diverse portfolio while allowing each brand to express its unique identity. This is a highly strategic, hands-on individual contributor role for someone who combines exceptional craft with systems thinking, influences through expertise, and embraces AI as a catalyst for creativity, consistency, and scale. Working in close partnership with Marketing, Brand Strategy, Product Design, Communications, Employer Brand and regional teams, you'll translate business strategy, customer insights and brand positioning into cohesive creative systems that strengthen brand equity, build customer trust and accelerate high-quality execution across the organisation. You'll establish the creative vision and quality bar for brand design, while building the frameworks, governance and tools that enable teams worldwide to create distinctive, consistent and impactful brand experiences. What you'll own Define the future of OLX’s  Group's brand ecosystem Partnering with the Director of Product Design, Marketing and Brand Strategy, you'll evolve the visual identity and creative direction across OLX Group and its portfolio of brands. You'll ensure our brands feel connected where they should, distinctive where they need to be, and consistently recognisable across every customer touchpoint. Group-wide brand identity systems and visual standards Brand visual identity governance, quality assurance and design principles Multi-brand design systems and asset libraries Creative direction across digital, physical and experiential touchpoints related to brand design (excludes advertising) Long-term evolution of OLX Group's visual identity and assets. Build scalable creative systems powered by AI You'll help define how AI enhances brand design across OLX Group by developing AI-ready design systems, prompt libraries, reusable templates, automation workflows and governance that empower teams to produce high-quality work consistently and efficiently. Rather than replacing creativity, you'll ensure AI amplifies craftsmanship, accelerates production and strengthens consistency while maintaining the integrity of every brand. You'll also stay ahead of emerging technologies, identifying opportunities where AI can improve creative workflows, collaboration and design quality across the organisation. Raise the creative standard across OLX Group As the most senior brand design practitioner, you'll establish the benchmark for the application of brand design across  product launches, executive communications, presentations, employer branding, events, web experiences and marketing initiatives. You'll provide creative direction, thoughtful critique and hands-on design leadership, ensuring every expression of the brand reflects exceptional craft, clarity and purpose. Translate strategy into brand experiences You'll partner closely with Marketing and Brand Strategy from the earliest stages of initiatives, transforming customer insights, research and business priorities into compelling visual systems and brand experiences. You'll contribute strategic thinking—not simply execute briefs, helping teams solve complex business challenges through design that strengthens trust, recognition and long-term brand value. Drive adoption and influence across the organisation Creating great systems is only part of the role, you'll ensure they're embraced. You'll build documentation, enablement programmes, design resources and governance models that help global and regional teams confidently apply OLX Group's brand standards. You'll influence senior stakeholders across Product, Marketing and Executive Leadership, aligning teams around a shared creative vision and ensuring design has a meaningful voice in strategic decision-making. Mentor and elevate the craft As a Principal Designer, your influence extends well beyond your own work. You'll coach designers through critique, mentoring and collaboration, fostering a culture of craftsmanship, systems thinking and continuous improvement. While this isn't a people management role, you'll be recognised as a trusted design leader whose expertise elevates the entire organisation. What we're looking for We're looking for a strategic design leader with exceptional craft, systems thinking and a passion for building brands that scale globally. You create brands that people trust Your portfolio demonstrates outstanding work across visual identity, typography, layout, storytelling, motion and digital experiences. You understand how to create memorable brands—and how to evolve and steward them over time. You think in systems You build frameworks, governance models, templates and design systems that enable organisations to produce consistently exceptional work. You know that the best design creates lasting capability, not just individual deliverables. You bring strategy to life through Design You're comfortable partnering with Marketing, Brand Strategy and executive stakeholders, translating positioning, customer insights and business objectives into creative systems that deliver measurable business impact. You're fluent in AI-enabled Design You already incorporate AI into your creative practice and understand where emerging technologies create value, and where human judgement remains essential. You can translate those insights into scalable workflows that improve quality, speed, experimentation and consistency across teams. You influence without authority You communicate with clarity, build trusted relationships and bring people together around a shared creative vision. You're equally comfortable presenting to executives, collaborating with marketers or mentoring fellow designers. You bring depth of experience You'll likely have: 10+ years of experience in brand design, or visual design Experience building or evolving brands at scale across multiple products or markets Expertise in Figma and/or Adobe Creative Suite Experience with motion design, storytelling, and digital brand experiences Experience building or contributing to enterprise design systems Deep familiarity with AI-powered creative tools and workflows Outstanding communication, presentation, and stakeholder management skills Why join OLX OLX operates some of the world's most recognized online marketplaces, connecting millions of people every day to buy, sell, find jobs, discover homes, and build businesses. As our Principal Brand Designer, you'll have a unique opportunity to shape the future of multiple global brands while defining how AI and design systems work together to create consistent, high-quality brand experiences at scale. This role offers the chance to influence design beyond individual projects to build the frameworks, standards, and creative vision that will guide OLX's brands for years to come. If you're excited by solving complex brand challenges, setting the highest creative standards, and pioneering the future of AI-enabled design, we'd love to hear from you. Hiring Process We believe in a transparent and collaborative hiring process that reflects how we work as a team. Here’s what you can expect: First Stage Portfolio & Design Leadership This is a 90-minute session with the Hiring Manager. We’ll dive deep into your portfolio to assess your design craft, strategic thinking, systems mindset, and collaboration skills. This is also an opportunity to showcase your leadership in design and discuss how you approach complex challenges. Second Stage Multi-Brand Systems & Creative Leadership In this 60-minute session, you’ll meet with a senior leader from the Creative team. We’ll explore your ability to build, evolve, and govern brand systems across a complex multi-brand organization. This stage focuses on your creative leadership and how you ensure consistency and innovation across diverse brands. Third Stage Executive Partnership & Business Impact This 45-minute session is with a senior leader from the Marketing team. We’ll assess your leadership presence, ability to form strategic partnerships with Marketing, and your commercial thinking. This is also a chance to discuss how you drive organizational influence and deliver business impact through brand design. Diversity, Equity and Inclusion at OLX OLX values diversity and welcomes applicants of all races, ethnicities, disabilities, ages, genders, sexual orientations, religions, backgrounds, and experiences to apply. If this role excites you, we encourage you to apply, even if you don’t meet all the requirements - you may be just the right fit for this or other opportunities with us!   Data Process Policy   OLX will process your personal data to assess your fit for the applied position. You may optionally consent to store your data for up to 12 months after the application process for consideration in future OLX roles. For more details on how your application data will be processed please check our Privacy Statement.

Location: Singapore About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure. Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI. Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D. The role: Network Engineering Manager APAC / Network Team Lead APAC We are looking for a Staff Network Engineer / Player-Coach Team Lead to lead the growth, deployment, and operational execution of our APAC Network Infrastructure emerging team . In this role, you will combine direct people leadership with high-end technical expertise. You will lead a growing regional team of 2–5 jun/mid-to-senior network engineers , driving their professional development, cross-project prioritization across our Global Network , and overall execution aligned with global business objectives, with a priority on the APAC Region and backbone network development across EU and the US for APAC. As a hands-on technical manager, you will remain deeply embedded in engineering execution, dedicating approximately 50–70% of your time to hands-on engineering during your first year, with the role evolving naturally alongside organizational scale and regional team expansion. Crucially, this position demands a high degree of operational autonomy . Due to the timezone differences, you will serve as the primary regional networking authority, bridging global network architecture defined with our EU/EMEA/the US engineering headquarters and regional execution across APAC colocation sites, cable landings, and data centers. This position is remote within the APAC region (with preferred hubs in India, Singapore), with regular visits to regional DC facilities and our European headquarters in Amsterdam. Your responsibilities will include: Team Leadership & People Management Deploy APAC network part and BackBone. Lead, mentor, and structurally develop a regional engineering team of 2–5 jun/mid-to-senior network engineers across the APAC. Own regional task planning, backlog prioritization, change review governance, and end-to-end execution within the team. Drive and owning the Launch and Deploy process of New DataCentre and Customer in it Drive technical coaching, and personalized career roadmaps for team members. Foster a disciplined culture of radical ownership, engineering excellence, comprehensive runbook documentation, and Git-driven automation. Act as the regional net escalation point for production network incidents Global Follow-the-Sun Alignment: Co-own operational hand-off workflows and shared incident coverage with EMEA (HQ in Amsterdam) and the US network teams to guarantee seamless, round-the-clock global production network stability and customer workability. Cross-Functional Alignment & Strategic Autonomy Serve as the primary regional network owner for the next teams in APAC: datacenter operations team, site expansion teams. EU/EMEA Coordination: Actively partner with the Global Network Architecture and R&D to adapt core architectural standards (Clos fabrics, SRv6, backbone routing policies) to APAC market realities and carrier ecosystems. Autonomously drive regional connectivity delivery: partner closely with Technical Program Managers (TPMs) on submarine cable systems, cross-border DCI circuits, local Internet Exchanges (IXs), and regional transit providers. Coordinate with HWaaS, Compute, and Cloud Platform engineering teams to guarantee timely site bring-up, Day-0 Out-of-Band (OOB) readiness, and high-throughput fabric availability for production workloads. Bridge the gap between global strategic roadmaps and autonomous local incident resolution, ensuring APAC operations execute reliably during EMEA off-hours. Technical Leadership & Hands-on Work (50–60%) Full Regional Network Ownership: Own and guarantee overall network infrastructure readiness, capacity, and availability across emerging APAC network infrastructure, ensuring alignment with HQ blueprints and processes Actively contribute to the design, deployment, and operation of massive data center fabrics and backbone infrastructure. Support and participate in the evolution high-performance Ethernet-based GPU cluster interconnects. Participate in complex, high-severity troubleshooting and root-cause analysis (RCA) for critical infrastructure incidents. Oversee and contribute to network automation pipelines, tooling, and telemetry/observability development. We expect you to have: Expert-Level Technical Background: Service Provider or/and Data Center Clos networks. BGP, IS-IS, Segment Routing (SR-MPLS / SRv6), and advanced traffic balancing Ethernet switching, EVPN-VXLAN architectures, and L3 VPNs. Leadership Experience: Proven track record as a Tech Lead, Lead/Staff Engineer, or People Manager leading mid-to-senior engineering teams. Vendor Ecosystem: Juniper, Arista, Cisco, NVIDIA It will be an added bonus if you have: Hands-on experience with GPU cluster, RoCEv2/ECN or InfiniBand networks Solid understanding of Public Cloud networking models and Software-Defined Networking (SDN) overlays. Proficiency in Python or Go for infrastructure automation and production tooling within Linux environments. Benefits & Perks: Competitive compensation Career growth and learning opportunities Flexibility and ownership Collaborative and innovative culture Opportunity to work on impactful AI projects International environment and talented teams What's it like to work at Nebius: Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI Equal Opportunity Statement: Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law. Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire. If you need accommodations during the application process, please let us know.

Kanzum is an international B2B financial platform and fintech company focused on cross-border business payments and foreign exchange operations. Responsibilities: — Manage 3–4 Middle+ level vacancies simultaneously. — Conduct 25–30 candidate interviews per week. — Manage the candidate process across sourcing and initial screening stages. — Independently source candidates using LinkedIn, JuiceBox and Boolean search. — Build and maintain a consistent candidate pipeline for assigned vacancies. — Conduct initial candidate screenings and assess alignment with the role requirements. — Interview candidates and evaluate their experience, skills and overall fit for the position. — Present qualified candidates and move them forward to the next stages of the hiring process. — Maintain accurate candidate information and ensure consistent communication throughout the recruitment process. Requirements: — 1.5+ years of experience in recruitment and/or sourcing. — Experience recruiting for roles within complex products, fintech, SaaS or other technology-driven businesses. — English — B2+. — Hands-on experience sourcing candidates through LinkedIn, JuiceBox, Facebook and/or Boolean search. — Ability to independently manage 3–4 vacancies simultaneously. — Proven ability to conduct 25–30 candidate interviews per week. — Strong candidate assessment and interviewing skills. — Ability to independently build and maintain candidate pipelines. — Strong organizational skills and ability to work efficiently in a fast-paced environment. Conditions: — Fully remote work. — Opportunity to work with in dynamic international fintech company with growth opportunities. — Exposure to a variety of Middle+ roles across different business and technology functions.

Location: Sofia, Bulgaria Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity. We are looking for a Partner Success Manager to facilitate manufacturing partners' success by expediting task completion, reassignment, or escalation to leadership based on the nature of the request. As our first line of defense against requests languishing in queues and losing valuable production time, you will orchestrate task completion throughout the order/job life cycle, serving as a primary point of contact for the partner community, ensuring seamless communication, proactively addressing challenges, and maintaining clear visibility throughout the production process. This role requires exceptional interpersonal, queue management, and cross-software platform expertise, paired with notable strengths in collaboration, organizational understanding, and a dedication to exceeding partner expectations and delivering organizational results. You will also contribute to the broader team by providing support, as necessary, to facilitate throughput and success during peak periods. How You'll Contribute: Serve as the primary tactical driver for partner success, proactively resolving critical production blockers such as unexpected cost or lead time discrepancies, freight inquiries, and label generation issues Manage the end-to-end resolution of job cancellation requests and missing inspection documents Oversee PSS dispute resolutions Maintain constant awareness of communication queues to ensure tasks are prioritized effectively and prevent production stalls Facilitate the recovery of troubled orders and execute pull-in requests to meet month-end and quarter-end goals Collaborate cross-functionally with internal Operations and Quality CoE teams to bridge communication gaps and optimize manufacturing outcomes Build trust-based relationships with the partner community, providing transparent updates on project status and quality requirements Identify process automation opportunities and maintain rigorous documentation for revenue recognition Provide peer coverage to ensure continuous support Escalate complex risks to leadership while strictly adhering to Xometry's quality management systems What You'll Bring to Xometry: Bachelor's degree in Supply Chain, Engineering, Business Administration, or a related technical field (or equivalent experience) 4+ years of experience in supply chain and/or customer service, preferably in manufacturing operations Proven track record of successfully managing and meeting schedule commitments by managing expectations of an identified customer group Knowledge of manufacturing processes, timelines, and documentation Strong analytical skills with the ability to implement solutions keeping production underway Self-starter with a take-charge attitude and ability to independently drive project completion Excellent organizational skills, demonstrated ability to multitask, and understanding of our communication platform's interface while tenaciously working to meet deadlines Superior verbal and written communication skills with the ability to effectively manage relationships with all stakeholders Excellent attention to detail and collaboration skills Proficiency in ERP tools and communication software Experience with quality management systems (e.g., ISO 9001) Ability to thrive in a fast-paced and high-growth environment Experience working with Xometry's digital marketplace or similar platforms is a plus Proficiency in data analysis tools (e.g., Google Sheets) is a plus Experience working in a manufacturing environment is a plus Conditions Language skills: English C1+ Holiday calendar: USA holidays Time Zone: Eastern Time - USA Benefits: Competitive salary and a comprehensive benefits package Health and life insurance Generous paid time off, including vacation, sick leave, and floating and fixed holidays Employee Assistance Program (EAP) and other wellbeing resources Team Spirit and Friendly Atmosphere: We work in an open, friendly, and trusting environment that welcomes initiative. In the Xometry team, everyone is ready to help and support in difficult times, and we always celebrate victories together and appreciate the contribution of everyone. Development Opportunities: We are a fast-growing company, and each new task is an interesting challenge for the team. We Care: We offer ongoing, free of charge well-being activities for our people and charity projects worldwide. Flexibility: Speed and flexibility are some of our advantages, allowing us to achieve amazing results. We have flexible processes and planning, we can respond to rapidly changing conditions, and we remain effective in the face of uncertainty. Onboarding: We provide a well-structured onboarding plan for new employees, combining all process, technology, and systems components into one. Apply now and become part of our journey! #LI-Remote #Promoted Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Please read our privacy policy here.

Location: Sofia, Bulgaria Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity. We are looking for a Customer Success Manager to facilitate our customers' success by expediting task completion, reassignment, or escalation to leadership based on the nature of the request. As our second line of defense against requests languishing in queues and losing valuable delivery time, you will orchestrate task completion throughout the order/job life cycle, serving as a primary point of contact for the customer community, ensuring seamless communication, proactively addressing challenges, and maintaining clear visibility throughout the order process. This role requires exceptional interpersonal, queue management, and cross-software platform expertise, paired with notable strengths in collaboration, organizational understanding, and a dedication to exceeding customer expectations and delivering organizational results. You will also contribute to the broader team by providing support, as necessary, to facilitate throughput and success during peak periods. How You'll Contribute: Serve as the primary liaison for customers, facilitating seamless communication and building trust-based relationships throughout the order life cycle Orchestrate the order process by maintaining awareness of communication queues to ensure work is prioritized effectively Perform regular portfolio reviews to document progress and identify potential delays Coordinate with Partner Success Managers to mitigate risks before they impact customer satisfaction Identify technical blockers and building process issues that could stall order fulfillment Manage and resolve customer escalations cross-functionally, including determining when an order should be reassigned to a different manufacturing partner and managing the implications of doing so Collaborate with internal Operations and Product teams to bridge communication gaps and implement solutions that keep orders on track during peak periods Negotiate order adjustments, credits, or resolutions resulting from quality issues or delivery misses Maintain accurate documentation in central databases, ensuring all case activity adheres to quality management systems and safety procedures Identify opportunities for process automation and provide peer support to ensure continuous coverage of Customer Success Team activities What You'll Bring to Xometry: Bachelor's degree in Supply Chain, Engineering, Business Administration, or a related technical field (or equivalent experience) Minimum of 4 years of experience in customer success, account management, and/or customer service, preferably in manufacturing operations Proven track record of successfully managing and meeting schedule commitments by managing expectations of an identified customer group Knowledge of manufacturing processes, timelines, and documentation Strong analytical skills with the ability to implement solutions keeping orders on track Self-starter with a take-charge attitude and ability to independently drive project completion Excellent organizational skills, demonstrated ability to multitask, and understanding of our communication platform's interface while tenaciously working to meet deadlines Superior verbal and written communication skills with the ability to effectively manage relationships with all stakeholders Excellent attention to detail and collaboration skills Proficiency in ERP tools and communication software Experience with quality management systems (e.g., ISO 9001) Ability to thrive in a fast-paced and high-growth environment Experience working with Xometry's digital marketplace or similar platforms is a plus Proficiency in data analysis tools (e.g., Google Sheets) is a plus Experience working in a manufacturing environment is a plus Conditions Language skills: English C1+ Holiday calendar: USA holidays Time Zone: Eastern Time - USA Benefits: Competitive salary and a comprehensive benefits package Health and life insurance Generous paid time off, including vacation, sick leave, and floating and fixed holidays Employee Assistance Program (EAP) and other wellbeing resources Team Spirit and Friendly Atmosphere: We work in an open, friendly, and trusting environment that welcomes initiative. In the Xometry team, everyone is ready to help and support in difficult times, and we always celebrate victories together and appreciate the contribution of everyone. Development Opportunities: We are a fast-growing company, and each new task is an interesting challenge for the team. We Care: We offer ongoing, free of charge well-being activities for our people and charity projects worldwide. Flexibility: Speed and flexibility are some of our advantages, allowing us to achieve amazing results. We have flexible processes and planning, we can respond to rapidly changing conditions, and we remain effective in the face of uncertainty. Onboarding: We provide a well-structured onboarding plan for new employees, combining all process, technology, and systems components into one. Apply now and become part of our journey! #LI-Remote #Promoted Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Please read our privacy policy here.