Вакансии

Location: Global (Remote) Workplace: Remote EVENTS LEAD Team: Monetization Location: Flexible / Remote Reporting to: Partnerships Manager ROLE OVERVIEW The Events Lead owns event-driven demand generation. This role generates pipeline through owned events, curated roundtables, and high-signal executive gatherings. Events are treated as revenue-generating infrastructure. CORE MANDATE The Events Lead is accountable for: - Designing revenue-focused events - Generating qualified pipeline from events - Managing event-to-opportunity conversion - Building recurring event frameworks KEY RESPONSIBILITIES - Plan executive roundtables and industry sessions - Partner with Sales Directors on event strategy - Track event-attributed revenue - Optimize event ROI and conversion metrics ROLE IMPACT - Increased enterprise pipeline - Higher executive access - Accelerated trust-building - Stronger deal acceleration

Location: Global (Remote) Workplace: Remote REVENUE PARTNERSHIPS MANAGER Team: Monetization Location: Flexible / Remote Reporting to: Head of Monetization ROLE OVERVIEW The Revenue Partnerships Manager owns partnership-driven revenue. This role builds strategic alliances that unlock new enterprise clients, distribution channels, and bundled monetization opportunities. Partnerships are treated as revenue engines, not branding exercises. CORE MANDATE The RPM is accountable for: - Sourcing strategic partnership opportunities - Structuring revenue-sharing agreements - Monetizing distribution relationships - Maintaining partner-driven pipeline KEY RESPONSIBILITIES - Identify high-leverage ecosystem partners - Negotiate partnership frameworks - Enable joint go-to-market initiatives - Track partner-attributed revenue ROLE IMPACT - Lower CAC via partner channels - Expanded enterprise reach - Stronger vertical penetration - Incremental ARR from partnerships

Location: Global (Remote) Workplace: Remote BUSINESS DEVELOPMENT EXECUTIVE Team: Monetization Location: Flexible / Remote Reporting to: Head of Monetization ROLE OVERVIEW The Business Development Executive identifies and creates new revenue pathways. This role is exploratory and opportunistic — sourcing early-stage opportunities, opening new AI product monetization streams, and testing non-core revenue hypotheses. This is revenue experimentation ownership. CORE MANDATE The Business Development Executive is accountable for: - Sourcing new revenue opportunities - Opening early-stage conversations - Testing monetization hypotheses - Identifying scalable growth channels POSSIBLE SPECIALIZATIONS - SMB pipeline creation - Mid-market pipeline creation - Product-led revenue sourcing - Exploratory AI monetization paths - Non-core revenue experiments ROLE IMPACT - New pipeline channels - Faster validation of monetization ideas - Diversified revenue streams - Reduced dependence on one vertical

Location: Global (Remote) Workplace: Remote SALES DIRECTOR, EU Team: Monetization Location: LATAM Reporting to: Head of Monetization ROLE OVERVIEW Rwazi sells enterprise AI-powered decision intelligence subscriptions. The Sales Director, LATAM owns new revenue execution across the LATAM market. This role lands new enterprise accounts and expands existing subscriptions through structured pipeline discipline, executive engagement, and value-based selling. This is revenue ownership, not relationship management. CORE MANDATE The Sales Director, LATAM is accountable for: - Closing new enterprise subscription revenue - Expanding ARR within existing accounts - Driving pipeline-to-close efficiency - Maintaining structured deal discipline - Representing Rwazi at executive buyer level KEY RESPONSIBILITIES - Own full-cycle enterprise sales (land and expand) - Maintain predictable forecast accuracy - Navigate complex buying committees - Align product capabilities with enterprise pain points - Close multi-year subscription contracts - Drive expansion within multi-department enterprise accounts ROLE IMPACT - Increased ARR - Higher win rates - Larger deal sizes - Stronger LATAM market penetration

Location: Global (Remote) Workplace: Remote SALES DIRECTOR, MIDDLE EAST Team: Monetization Location: Middle East Reporting to: Head of Monetization ROLE OVERVIEW Rwazi sells enterprise AI-powered decision intelligence subscriptions. The Sales Director, Middle East owns new revenue execution across the Middle East market. This role lands new enterprise accounts and expands existing subscriptions through structured pipeline discipline, executive engagement, and value-based selling. This is revenue ownership, not relationship management. CORE MANDATE The Sales Director, Middle East is accountable for: - Closing new enterprise subscription revenue - Expanding ARR within existing accounts - Driving pipeline-to-close efficiency - Maintaining structured deal discipline - Representing Rwazi at executive buyer level KEY RESPONSIBILITIES - Own full-cycle enterprise sales (land and expand) - Maintain predictable forecast accuracy - Navigate complex buying committees - Align product capabilities with enterprise pain points - Close multi-year subscription contracts - Drive expansion within multi-department enterprise accounts ROLE IMPACT - Increased ARR - Higher win rates - Larger deal sizes - Stronger Middle East market penetration

Location: Global (Remote) Workplace: Remote SALES DIRECTOR, EU Team: Monetization Location: European Union Reporting to: Head of Monetization ROLE OVERVIEW Rwazi sells enterprise AI-powered decision intelligence subscriptions. The Sales Director, EU owns new revenue execution across the European Union market. This role lands new enterprise accounts and expands existing subscriptions through structured pipeline discipline, executive engagement, and value-based selling. This is revenue ownership, not relationship management. CORE MANDATE The Sales Director, EU is accountable for: - Closing new enterprise subscription revenue - Expanding ARR within existing accounts - Driving pipeline-to-close efficiency - Maintaining structured deal discipline - Representing Rwazi at executive buyer level KEY RESPONSIBILITIES - Own full-cycle enterprise sales (land and expand) - Maintain predictable forecast accuracy - Navigate complex buying committees - Align product capabilities with enterprise pain points - Close multi-year subscription contracts - Drive expansion within multi-department enterprise accounts ROLE IMPACT - Increased ARR - Higher win rates - Larger deal sizes - Stronger EU market penetration

Location: Global (Remote) Workplace: Remote SALES DIRECTOR, UK Team: Monetization Location: United Kingdom Reporting to: Head of Monetization ROLE OVERVIEW Rwazi sells enterprise AI-powered decision intelligence subscriptions. The Sales Director, UK owns new revenue execution across the United Kingdom market. This role lands new enterprise accounts and expands existing subscriptions through structured pipeline discipline, executive engagement, and value-based selling. This is revenue ownership, not relationship management. CORE MANDATE The Sales Director, UK is accountable for: - Closing new enterprise subscription revenue - Expanding ARR within existing accounts - Driving pipeline-to-close efficiency - Maintaining structured deal discipline - Representing Rwazi at executive buyer level KEY RESPONSIBILITIES - Own full-cycle enterprise sales (land and expand) - Maintain predictable forecast accuracy - Navigate complex buying committees - Align product capabilities with enterprise pain points - Close multi-year subscription contracts - Drive expansion within multi-department enterprise accounts ROLE IMPACT - Increased ARR - Higher win rates - Larger deal sizes - Stronger UK market penetration

Location: Global (Remote) Workplace: Remote SALES DIRECTOR, US Team: Monetization Location: United States Reporting to: Head of Monetization ROLE OVERVIEW Rwazi sells enterprise AI-powered decision intelligence subscriptions. The Sales Director, US owns new revenue execution across the United States market. This role lands new enterprise accounts and expands existing subscriptions through structured pipeline discipline, executive engagement, and value-based selling. This is revenue ownership, not relationship management. CORE MANDATE The Sales Director, US is accountable for: - Closing new enterprise subscription revenue - Expanding ARR within existing accounts - Driving pipeline-to-close efficiency - Maintaining structured deal discipline - Representing Rwazi at executive buyer level KEY RESPONSIBILITIES - Own full-cycle enterprise sales (land and expand) - Maintain predictable forecast accuracy - Navigate complex buying committees - Align product capabilities with enterprise pain points - Close multi-year subscription contracts - Drive expansion within multi-department enterprise accounts ROLE IMPACT - Increased ARR - Higher win rates - Larger deal sizes - Stronger US market penetration

Location: Global (Remote) Workplace: Remote RECRUITER Team: People Location: Flexible / Remote Reporting to: Recruitment Lead ROLE OVERVIEW Rwazi scales through disciplined talent acquisition. The Recruiter executes the hiring engine — sourcing, screening, coordinating, and progressing high-quality candidates through structured evaluation pipelines. This role ensures hiring velocity without compromising talent bar. The Recruiter does not simply fill roles. They move qualified candidates through a structured, high-signal system. CORE MANDATE The Recruiter is accountable for: - Generating qualified candidate flow - Maintaining structured candidate progression - Preserving evaluation rigor - Reducing time-to-interview and time-to-offer - Ensuring strong candidate experience This is an execution-critical role within the hiring pipeline. KEY RESPONSIBILITIES SOURCING & PIPELINE EXECUTION - Source candidates across prioritized channels - Maintain proactive outreach cadences - Build candidate pools ahead of immediate demand - Track sourcing effectiveness by channel CANDIDATE SCREENING & SIGNAL FILTERING - Conduct structured screening interviews - Assess alignment against defined role rubrics - Filter for capability, ownership mindset, and execution ability - Maintain clear candidate documentation INTERVIEW COORDINATION & PROGRESSION - Schedule and manage interview stages - Ensure timely feedback collection - Reduce bottlenecks in hiring workflows - Maintain candidate momentum through the funnel CANDIDATE EXPERIENCE - Communicate clearly and professionally - Maintain responsiveness and transparency - Uphold Rwazi’s reputation in the talent market RECRUITING METRICS & DISCIPLINE - Track funnel conversion rates - Maintain accurate pipeline reporting - Identify drop-off patterns and escalate issues ROLE IMPACT Strong performance in this role results in: - Faster hiring cycles - Higher-quality candidate shortlists - Reduced interview fatigue for hiring managers - Predictable pipeline health - Stronger employer brand perception WHAT THIS ROLE IS NOT - Not passive resume sorting - Not job posting only - Not administrative scheduling support - Not lowering bar to fill seats This role requires judgment, pace, and structure. QUALIFICATIONS AND PROFILE We are looking for individuals who demonstrate: - 2–5+ years in recruiting (startup or high-performance environments preferred) - Experience hiring across multiple functions (Product, Ops, Finance, etc.) - Strong structured interviewing ability - Clear written and verbal communication - Ability to operate with speed and organization - Comfort working in metric-driven environments Candidates may come from startup recruiting, marketplace hiring, agency environments, or internal talent acquisition teams. CULTURAL FIT We value recruiters who: - Protect the hiring bar - Move quickly without chaos - Maintain high ownership - Operate with clarity and professionalism - See recruiting as a system, not a task HOW CANDIDATES ARE EVALUATED Candidates are evaluated based on: - Quality of sourced candidates - Funnel discipline and pipeline clarity - Communication clarity - Speed without compromise - Ability to maintain candidate momentum SUMMARY The Recruiter powers the execution layer of Rwazi’s hiring engine. This role ensures high-quality talent flows predictably into the organization as we scale.

Location: San Francisco, CA; New York, NY Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. ABOUT THE HEALTHCARE TEAM - Our healthcare agents already reach over 50% of U.S. families. We partner with leading health plans, providers, and healthcare platforms to deliver AI agents that handle some of the most sensitive and high stakes conversations in any industry. From helping members understand their benefits to resolving billing questions with empathy, our healthcare agents are transforming how patients and policyholders interact with the healthcare system. - Our healthcare customers include major health insurance networks, nonprofit providers, multi-site primary and urgent care practices, healthcare diagnostics companies, and healthcare financial platforms. - Join us to transform the patient experience across the healthcare system—and help build technology that makes care more accessible, more human and more affordable for everyone. WHAT YOU'LL DO - Build enterprise-grade AI agents for healthcare: As an Agent PM at Sierra, you will be responsible for partnering directly with our engineers and customers to build and ship AI agents that handle thousands of customer conversations a day. These agents help people understand their coverage, find providers, schedule appointments, navigate billing, and more—all while maintaining strict HIPAA compliance and the trust that healthcare demands. - Discover where agents will make an impact: Ground-up discovery is a critical part of the role. Work closely with providers, payers, RCMs and pharmaceutical companies to identify new use cases and opportunities for AI Agents to deliver impact for their business. You should be our customer’s trusted advisor, and be able drive strategic decisions for our customers. - Engage with customers: In the role, you will engage with all levels of our customers’ businesses: - Discover and assess their requirements. - Prepare and present demonstrations of Sierra’s agent. - Address and overcome technical challenges in the business process by working with technical counterparts. - Develop and improve Sierra virtual agents to fit and anticipate our customers’ needs and business processes. - Become trusted advisors and drive strategic technical strategies for our customers. - Shape the platform and healthcare roadmap: Your direct work with healthcare customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development in healthcare. EXAMPLE PROJECTS These are examples of projects our healthcare team has worked on: - Develop net new agentic healthcare products that can cut costs and drive revenue in the healthcare ecosystem. - Build AI agents for major health insurance networks that handle detailed questions like "what's my co-pay for a primary care visit?" and "how many physical therapy sessions do I have left?" - Develop voice and chat agents for nonprofit healthcare providers that help members find in-network specialists, check availability, and locate providers based on specialty or location - Create AI agents for multi-site primary and urgent care providers that manage appointments and answer common questions across 30+ clinics - Build agents that replace lengthy paper intake forms with conversational experiences, boosting pre-visit intake conversion rates - Develop AI agents for healthcare financial platforms that help patients understand billing, payment status, explanations of benefits, and financial assistance eligibility. - Experiment with the latest voice models and integrate them at scale for healthcare enterprises requiring secure, compliant phone interactions WHAT YOU'LL BRING - 5-7+ years experience in product development of highly technical products. - Past experience in Product Management or other similar product development roles at or above the level of Senior Product Manager. - Experience crafting and tailoring a message for potential customers, including executives. - Ability to communicate highly technical concepts to both non-technical and technically proficient audiences, including recent AI developments. - Degree in a technical or related field, or equivalent professional experience. - Genuine interest in healthcare and improving patient/member experiences EVEN BETTER... - Experience in healthcare technology, health IT or working with healthcare organizations - Understanding of healthcare compliance requirements (HIPAA, PHI handling and healthcare data privacy) - AI-related experience (experience with product development for AI agents a plus). - Some coding experience with React, Typescript, and Go. - MBA or equivalent professional experience (while this is a product management role, you will have the opportunity to lean into broader business roles). - Past roles that interface with end customers to influence software development. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

Location: San Francisco, CA • New York, NY • United States Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! Figma’s distribution partnerships team is passionate about unlocking new sources of revenue and hyper-scaling growth through the power of strategic alliances. This includes accelerating go-to-market (GTM) efforts, driving adoption of Figma’s platform, and unlocking new use cases via our suite of AI tools. We are looking to hire an experienced business development and partnerships professional to scale our efforts with agencies, systems integrators, consultancies, and commercial partners (resellers) across the globe. This includes driving revenue growth and supporting customers across North America in both commercial and public sectors (government). This is not a channel sales role - we are focused on new critical initiatives and analyzing how partnerships best serve the long-term needs of Figma’s business. This is an exciting opportunity to join an emerging team at Figma where you will play an active role in shaping our long-term partner strategy. You will build new revenue-focused partner programs from scratch and scale our existing motions to better serve customers as Figma’s platform continues to evolve. This is a full-time role that can be held from our New York City or San Francisco hub - or remotely in the United States. What you’ll do at Figma: Identify, evaluate, and execute new strategic distribution opportunities that require complementary GTM partners, and onboard qualified organizations into Figma’s formal partner program Manage and grow relationships with service and commercial partners across AMER — including public sector and Federal clients — driving partner-influenced revenue and aligning on mutual success plans, critical metrics, and documented wins Partner with Figma’s GTM teams to source, scope, and progress partner-influenced opportunities, while identifying new co-marketing and co-selling motions that expand reach and unlock new use cases Evaluate and mature indirect sales motions in the context of Figma’s established sales model, recommending improvements that streamline execution and support long-term growth Educate and enable the partner ecosystem on Figma’s products, services, and AI capabilities, while building strong cross-functional relationships with Sales, Marketing, Customer Experience, Product, and other internal partners We'd love to hear from you if you have: 10+ years of professional experience in partnerships, business development, channel, or related GTM roles 3+ years of experience handling external GTM partners (e.g., SIs, agencies, consultancies, ISVs, resellers, marketplaces, or referral partners) Proven experience building partner programs or strategies from inception to execution, including defining important metrics and revenue goals Experience managing multiple strategic partner relationships simultaneously and driving measurable revenue outcomes While not required, it’s an added plus if you also have: Experience working with partners to influence or capture business within the U.S. Federal government Worked at a service organization or channel partner in a direct GTM capacity Sold to product, design, or technical audiences Familiar with UX/UI design principles, collaboration tools, or digital product development workflows Exposure to a sales methodology (e.g., MEDDICC, Command of the Message) At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law. Annual Base Salary Range: $140,000 — $296,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles: Candidates may submit up to 5 applications during any rolling 30-day period. Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection. Once the applicable days has passed, candidates are welcome to apply again.

Location: Global (Remote) Workplace: Remote DECISION INTELLIGENCE ANALYST Team: Product Location: Flexible / Remote Reporting to: VP of Product ROLE OVERVIEW Rwazi’s platform produces decision-grade outputs powered by structured reasoning and AI-assisted judgment. The Decision Intelligence Analyst owns decision quality. This role evaluates system outputs, identifies reasoning weaknesses, and strengthens AI judgment through structured feedback and training loops. It ensures the platform does not merely generate outputs — but generates sound, defensible decisions. The Decision Intelligence Analyst is the quality control layer for decision intelligence. CORE MANDATE The Decision Intelligence Analyst is accountable for: - Evaluating decision outputs for logical integrity and sound reasoning - Identifying patterns of judgment failure or inconsistency - Designing structured feedback loops to improve AI reasoning - Training and refining AI judgment frameworks - Defining measurable standards for decision quality This role governs the reliability of Rwazi’s decision engine. KEY RESPONSIBILITIES DECISION OUTPUT EVALUATION - Review system outputs for logical coherence and reasoning rigor - Assess signal interpretation accuracy - Identify tradeoff miscalculations or flawed inference pathways - Document recurring reasoning gaps AI JUDGMENT TRAINING - Create structured examples to refine reasoning performance - Develop edge-case libraries for training robustness - Formalize evaluation rubrics for decision quality - Collaborate with R&D to improve reasoning architecture QUALITY STANDARDS & METRICS - Define measurable criteria for decision-grade output - Track improvements in reasoning consistency - Monitor drift in output quality over time - Establish acceptance thresholds for release FAILURE MODE ANALYSIS - Identify systemic reasoning weaknesses - Surface blind spots in signal modeling - Propose structured adjustments to logic layers - Escalate structural flaws early CROSS-FUNCTIONAL COLLABORATION - Partner with Product to align quality with roadmap goals - Collaborate with R&D on advanced reasoning improvements - Provide structured feedback to Engineering when system behavior deviates ROLE IMPACT Strong performance in this role results in: - Higher confidence in decision outputs - Reduced reasoning inconsistencies - Improved explainability - Faster detection of system drift - Stronger enterprise trust This role protects the intellectual credibility of the platform. WHAT THIS ROLE IS NOT - This is not general QA - This is not surface-level data validation - This is not simple output review This role evaluates reasoning quality, not formatting correctness. QUALIFICATIONS AND PROFILE We are looking for individuals who demonstrate: - Strong analytical and logical reasoning ability - Experience evaluating AI systems, decision frameworks, or complex models - Comfort dissecting multi-step reasoning chains - Ability to formalize judgment criteria - Strong written clarity and structured thinking - Comfort working with ambiguity and edge cases Candidates may come from applied AI evaluation, consulting, operations research, economics, philosophy of logic, or technically rigorous analytical fields. CULTURAL FIT We value analysts who: - Obsess over reasoning integrity - Question outputs rather than accept them - Care about intellectual rigor - Prefer structured evaluation over intuition - Are comfortable holding high standards HOW CANDIDATES ARE EVALUATED Candidates are evaluated based on: - Their ability to critique and improve structured reasoning - Clarity of their evaluation frameworks - Depth of logical analysis - Ability to identify hidden failure modes - Their rigor in defining measurable quality standards We prioritize demonstrated reasoning discipline over titles alone. SUMMARY The Decision Intelligence Analyst safeguards the quality and integrity of Rwazi’s decision engine. This role ensures that as AI capabilities expand, decision outputs remain structured, defensible, and enterprise-grade.

Location: Global (Remote) Workplace: Remote RESEARCH ENGINEER Team: Research & Development Location: Flexible / Remote Reporting to: Head of R&D ROLE OVERVIEW Rwazi’s research initiatives require rapid experimentation, prototyping, and system validation. The Research Engineer enables applied research through technical system construction. This role builds prototypes, experimental pipelines, evaluation tooling, and research infrastructure that allow decision concepts to be tested under real-world constraints. The Research Engineer operationalizes research velocity. CORE MANDATE The Research Engineer is accountable for: - Building research prototypes and sandbox environments - Developing evaluation tooling for decision systems - Implementing experimental system architectures - Enabling fast iteration between theory and validation - Maintaining technical research infrastructure This role bridges conceptual research and system reality. KEY RESPONSIBILITIES PROTOTYPE DEVELOPMENT - Implement experimental decision pipelines - Build modular, testable research architectures - Translate conceptual models into runnable systems RESEARCH TOOLING & INFRASTRUCTURE - Create evaluation frameworks for reasoning outputs - Build simulation environments for controlled testing - Develop benchmarking systems for decision performance EXPERIMENT ENABLEMENT - Implement A/B logic and structured experiment tracking - Optimize iteration cycles for research testing - Ensure reproducibility of experimental results SYSTEM INTEGRATION SUPPORT - Collaborate with Decision Research Scientists to encode models - Provide technical validation of research concepts - Identify engineering constraints early ROLE IMPACT Strong performance in this role results in: - Faster research iteration cycles - More reliable prototype validation - Reduced gap between research and production - Higher experimental rigor This role accelerates Rwazi’s long-term capability development. WHAT THIS ROLE IS NOT - This is not product feature engineering - This is not maintenance development - This is not short-term optimization This role builds experimental systems. QUALIFICATIONS AND PROFILE We are looking for individuals who demonstrate: - Strong software engineering fundamentals - Experience building experimental or prototype systems - Comfort working in ambiguous research environments - Ability to balance speed and technical rigor - Familiarity with AI pipelines or decision architectures Candidates may come from research labs, AI startups, advanced analytics teams, or system architecture roles. HOW CANDIDATES ARE EVALUATED Candidates are evaluated based on: - Their ability to rapidly implement experimental systems - Technical clarity and modularity of their code - Comfort working with incomplete specifications - Understanding of evaluation logic and system validation - Ability to collaborate with research-oriented thinkers SUMMARY The Research Engineer enables Rwazi’s applied decision research by building the technical infrastructure required to explore, validate, and evolve next-generation decision systems. If you'd like, we can next define: - Decision Systems Fellow (elite individual contributor track) - AI Evaluation & Alignment Lead - Advanced Simulation Architect - Future Platforms Lab

Location: Global (Remote) Workplace: Remote DECISION RESEARCH SCIENTIST Team: Research & Development Location: Flexible / Remote Reporting to: Head of R&D ROLE OVERVIEW Rwazi advances decision systems — software capable of structured reasoning under real-world constraints. The Decision Research Scientist applies formal reasoning, modeling, and experimentation to real enterprise decision problems. This role operates at the boundary between research and application. It translates abstract decision theory, evaluation logic, and structured reasoning into practical system improvements that enhance Rwazi’s decision intelligence. This is applied decision research — not academic isolation. CORE MANDATE The Decision Research Scientist is accountable for: - Designing formal decision frameworks for complex enterprise problems - Modeling tradeoffs, uncertainty, and signal ambiguity - Advancing structured reasoning methodologies - Testing and validating new decision architectures - Converting research insight into system-ready primitives This role strengthens the reasoning depth of Rwazi’s decision engine. KEY RESPONSIBILITIES APPLIED DECISION MODELING - Formalize complex business questions into structured decision systems - Model uncertainty, tradeoffs, and multi-variable constraints - Design evaluation logic for ambiguous signal environments - Develop structured judgment methodologies RESEARCH-TO-APPLICATION TRANSLATION - Apply theoretical frameworks to real client use cases - Test decision logic against live or simulated environments - Identify structural weaknesses in existing decision pathways - Propose formal improvements with measurable rigor EXPERIMENTAL DESIGN - Design controlled experiments to validate reasoning enhancements - Define metrics for decision quality and output consistency - Compare alternative system architectures under defined constraints CROSS-FUNCTIONAL INTEGRATION - Collaborate with Research Engineers to prototype research concepts - Provide formal specifications to Product and Engineering - Advise leadership on long-term decision capability evolution ROLE IMPACT Strong performance in this role results in: - More reliable and explainable decision outputs - Increased reasoning depth across signal types - Expansion into new classes of enterprise problems - Stronger structural defensibility This role deepens Rwazi’s intellectual core. WHAT THIS ROLE IS NOT - This is not feature delivery - This is not surface-level analytics - This is not academic research detached from application This role requires rigorous thinking applied to real-world constraints. QUALIFICATIONS AND PROFILE We are looking for individuals who demonstrate: - Strong grounding in decision theory, systems modeling, or applied reasoning - Experience formalizing ambiguous problems into structured frameworks - Comfort working with AI systems and reasoning architectures - Ability to design and evaluate experiments rigorously - Intellectual independence and systems thinking Candidates may come from applied AI research, quantitative modeling, computational social science, economics, operations research, or advanced analytics domains. HOW CANDIDATES ARE EVALUATED Candidates are evaluated based on: - Their ability to formalize complex decision problems - The rigor and clarity of their reasoning models - Evidence of applying theory to practical systems - Depth of structured thinking - Their ability to improve decision quality measurably SUMMARY The Decision Research Scientist advances Rwazi’s applied decision intelligence by turning complex reasoning into structured, validated system logic.

Location: Global (Remote) Workplace: Remote DECISION SYSTEMS ARCHITECT Team: Product Location: Flexible / Remote Reporting to: Product Leadership ROLE OVERVIEW Sena is designed to translate complex business intent into decision-grade outputs at scale. The Decision Systems Architect plays a critical role in advancing Sena’s decision capabilities by formalizing judgment, reasoning frameworks, and evaluation logic into system-native structures. This role focuses on extending the breadth, depth, and consistency of Sena’s decision logic as new customer use cases, signal types, and business questions emerge. This is a product-embedded role at the intersection of systems thinking, applied reasoning, and AI enablement. KEY RESPONSIBILITIES The Decision Systems Architect is responsible for: - Designing and refining decision frameworks that guide how Sena interprets customer intent - Defining signal mapping logic that structures how business questions are decomposed into actionable signals - Establishing configuration schemas that specify how data must be captured to support decision-grade outputs - Creating evaluation criteria and quality standards used to assess system outputs - Identifying recurring patterns, edge cases, and failure modes, and formalizing them into reusable system logic - Producing structured artifacts that directly inform Product and AI development workflows - Collaborating closely with Product, AI, and Engineering teams to ensure decision logic is encoded effectively into Sena All work in this role is expected to be system-oriented, reusable, and extensible. ROLE IMPACT AND GROWTH This role contributes to Sena’s evolution as new business problems, customer objectives, and data environments emerge. As the system’s capabilities expand, the focus of this role naturally shifts toward: - New classes of customer questions - New signal types and constraints - More complex decision structures and tradeoffs - Higher-order reasoning patterns that have not yet been formalized This role remains at the frontier of decision design as the product evolves. QUALIFICATIONS AND PROFILE We are looking for individuals who demonstrate: - Strong systems thinking and the ability to formalize complex reasoning - Experience designing frameworks, methodologies, or structured decision logic - The ability to translate ambiguous problems into clear, explicit structures - Comfort working in highly autonomous, fast-moving environments - Intellectual curiosity and a willingness to challenge established methods Candidates may come from applied research or technically rigorous domains where deep reasoning, formal abstraction, and the hands-on design of complex decision systems were core to the work. CULTURAL FIT We value people who: - Take initiative and operate with high ownership - Produce high output with limited resources - Prefer autonomy and accountability - Are inventive and comfortable rejecting outdated approaches - Are deeply focused and driven by hard problems This role is best suited for individuals who enjoy building foundational systems and pushing the boundaries of what software can reason about. HOW CANDIDATES ARE EVALUATED Candidates are evaluated based on: - Their ability to structure and reason through ambiguous problems - The clarity, generalizability, and technical rigor of the frameworks they design - How effectively their thinking can be translated into system-level logic - The quality and rigor of their judgment under real-world constraints - Their ability to independently design, execute, and iterate on decision frameworks We prioritize demonstrated capability and depth of thinking over resumes alone. SUMMARY The Decision Systems Architect helps define how Sena thinks as it continues to expand across new domains and use cases. This role is central to shaping the system’s long-term decision intelligence and is designed for individuals who want to work at the intersection of reasoning, systems, and product design.

Location: Global (Remote) Workplace: Remote Product Analyst Location: Global (Remote) Reports to: VP of Product Employment Type: Full-time MISSION AT RWAZI Rwazi’s AI-powered SaaS platform serves enterprise clients who rely on decision-grade data and actionable intelligence. The Product Analyst owns the quantitative visibility layer of the product. This role analyzes user behavior, product performance metrics, feature adoption, and retention signals to inform product strategy and roadmap decisions. The Product Analyst ensures product decisions are grounded in evidence, not intuition. CORE MANDATE The Product Analyst is accountable for: - Measuring and interpreting user behavior across the SaaS platform - Tracking feature adoption, engagement, and retention metrics - Identifying friction points and drop-offs - Translating behavioral data into actionable product insights - Providing structured recommendations to VP of Product This is a product intelligence role embedded inside product execution. KEY RESPONSIBILITIES USER BEHAVIOR ANALYSIS - Track user journeys across dashboards, workflows, and modules - Identify usage frequency patterns across accounts - Analyze session depth, repeat usage, and expansion signals - Detect behavioral differences across verticals and enterprise segments FEATURE PERFORMANCE & ADOPTION - Monitor new feature launch performance - Track adoption velocity and engagement rates - Identify underutilized features and diagnose causes - Support A/B testing and experiment analysis RETENTION & EXPANSION METRICS - Measure account-level retention and churn indicators - Identify signals predictive of expansion or contraction - Build cohort analyses across industries and client tiers PRODUCT KPI GOVERNANCE - Define and maintain core product metrics - Ensure data accuracy and consistency across dashboards - Maintain product performance reporting cadence (weekly/monthly) INSIGHT GENERATION & STRATEGIC INPUT - Translate data into clear, structured insights - Provide recommendations to VP of Product and cross-functional teams - Surface early warning signals affecting product health ROLE IMPACT Strong performance in this role results in: - Data-driven roadmap decisions - Faster detection of product friction - Improved feature adoption rates - Higher retention and expansion metrics - Reduced reliance on anecdotal product feedback This role strengthens the intelligence behind product evolution. WHAT THIS ROLE IS NOT - This is not a passive reporting role - This is not general business analytics disconnected from product - This is not ad-hoc dashboard building only This role requires structured reasoning, proactive insight generation, and product fluency. QUALIFICATIONS AND PROFILE We are looking for individuals who demonstrate: - 3–6+ years in product analytics or SaaS analytics roles - Strong fluency in SQL, data modeling, and analytics tooling - Experience working closely with Product teams - Ability to conduct cohort analysis, funnel analysis, and retention modeling - Strong quantitative reasoning and pattern recognition - Comfort translating data into executive-level insights Candidates may come from high-growth B2B SaaS, marketplace platforms, or data-intensive environments. CULTURAL FIT We value analysts who: - Think in systems and causal relationships - Question assumptions and validate with data - Prefer clarity over complexity - Move quickly and iterate - Are comfortable operating with executive visibility This role is suited for individuals who enjoy turning behavioral data into product advantage. HOW CANDIDATES ARE EVALUATED Candidates are evaluated based on: - Their ability to interpret behavioral product data - Clarity and rigor of their analytical reasoning - Experience building actionable product insights - Comfort working with ambiguity and incomplete signals - Their ability to influence product decisions through evidence We prioritize demonstrated analytical capability and product impact over resumes alone. SUMMARY The Product Analyst ensures Rwazi’s product evolves based on measurable user behavior and performance signals. This role strengthens the product intelligence layer and enables disciplined, data-driven product growth.

Location: Global (Remote) Workplace: Remote Head of Research & Development (R&D) Location: Global (Remote) Reports to: CEO Employment Type: Full-time MISSION AT RWAZI Rwazi’s long-term advantage depends on expanding the frontier of what decision systems can reason about. The Head of R&D owns long-horizon capability development — exploring, prototyping, and formalizing the next generation of decision intelligence that will power future versions of Rwazi’s platform. This role operates beyond immediate roadmap pressures. It identifies structural opportunities in reasoning systems, signal modeling, AI-assisted judgment, and decision automation — and transforms them into foundational capabilities. The Head of R&D defines what Rwazi becomes 3–5 years from now. CORE MANDATE The Head of R&D is accountable for: - Advancing future decision system architectures - Formalizing higher-order reasoning capabilities - Exploring new signal classes and evaluation logic - Identifying structural AI leverage points - Converting research into reusable system primitives This is a capability-building role, not a feature-delivery function. KEY RESPONSIBILITIES LONG-HORIZON CAPABILITY EXPLORATION - Identify unsolved reasoning challenges within Rwazi’s domain - Explore advanced decision frameworks beyond current product constraints - Develop conceptual models for higher-order AI reasoning systems - Investigate new signal environments and structured judgment methods PROTOTYPE & FORMALIZATION - Build experimental prototypes to test new system architectures - Formalize reasoning patterns into structured logic frameworks - Create reusable primitives that Product and Engineering can adopt - Document system logic in technically rigorous formats AI & DECISION SYSTEMS ADVANCEMENT - Push beyond current signal-to-output pipelines - Explore multi-layer reasoning and tradeoff modeling - Design evaluation criteria for increasingly complex decisions - Anticipate future enterprise use cases and model their structural requirements STRATEGIC INTERFACE WITH EXECUTIVE LEADERSHIP - Advise CEO on long-term technical differentiation strategy - Translate research insights into strategic investment decisions - Identify potential defensibility moats RESEARCH GOVERNANCE - Define standards for experimentation rigor - Establish evaluation frameworks for prototype validation - Maintain clarity between exploratory work and production systems ROLE IMPACT Strong performance in this role results in: - Structural differentiation in decision intelligence - New classes of solvable enterprise questions - Expansion of AI-assisted reasoning depth - Long-term defensibility against competitors - Research-driven product evolution This role ensures Rwazi does not stagnate at feature-level innovation. WHAT THIS ROLE IS NOT - This is not roadmap feature delivery - This is not short-term optimization - This is not pure academic research detached from application - This is not reactive problem-solving This role requires frontier thinking and disciplined formalization. QUALIFICATIONS AND PROFILE We are looking for individuals who demonstrate: - Deep systems thinking and formal reasoning ability - Experience designing structured decision frameworks - Strong understanding of AI systems, modeling logic, or computational reasoning - Ability to translate abstract research into usable system components - Comfort operating autonomously at high strategic altitude - Demonstrated work on complex, ambiguous problems Candidates may come from applied research, AI system design, computational modeling, advanced analytics, or technically rigorous environments. CULTURAL FIT We value leaders who: - Think in decades, not quarters - Formalize ideas with intellectual rigor - Challenge existing system boundaries - Operate independently without constant direction - Care about structural innovation over incremental gain This role is suited for builders who want to shape the long-term intelligence core of an AI-native company. How Candidates Are Evaluated Candidates are evaluated based on: - Their ability to formalize complex reasoning into structured systems - Evidence of pushing technical or decision boundaries - Clarity of thought in ambiguous domains - Ability to design experiments with rigor - Strategic alignment with long-term capability building We prioritize demonstrated intellectual depth and system-building ability over conventional titles. SUMMARY The Head of R&D defines the next generation of Rwazi’s decision intelligence. This role ensures that as the market evolves, Rwazi advances beyond incremental product iteration — and continues to expand the frontier of what enterprise decision systems can reason about.

Location: Annapolis, MD To provide personal and asset protection for patients, visitors, and employees throughout the Medical Center facility, and to prevent any potentially hazardous conditions through continuous monitoring of all areas. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Maintains personal and asset security by conducting complete and through hazard surveillance rounds with strong emphasis on protecting patients, staff, and hospital property. Monitor radio communication, telephone, and written notes for daily information; uses various methods of communication to include electronic and manual. When stationed in the Control Center responsible for the continuous monitoring of the CCTV for unwarranted actions and maintain the written/computer logs and email correspondence as per established policy. Responds timely to all emergency calls throughout the facility following established guidelines. Respond quickly, calmly, and effectively in emergency situations, including assisting with patient restraints as needed. Manage emergency situations and ensure execution of disaster plans; notify appropriate leadership of emergency situations. Conducts preliminary investigation into thefts, shortages and other complaints involving potential criminal misconduct by questioning individuals involved with specific incidents. Keeps supervisor informed at all times. Prepares and submits written reports, investigations, and daily events in a complete, timely and accurate manner. Logs all responses and incidents. Conducts various levels of personal safety screening for weapons, contraband and any other unauthorized items permitted in the facility using different forms of manual and electronic screening devices to ensure a safe environment of care to heal, work and learn. Participates in crisis intervention with staff, patients, visitors, and others, to restore and maintain order as quickly and safely as possible by applying the knowledge of growth and development across the life span to the care of patients. Provides staff education on safety topics and trains new Officers in all department policies and procedures. Performs regular patrols of assigned areas on main campus and its satellite office buildings and regularly inspects designated facilities, fire extinguishers, helipads, alarm systems, close circuit cameras, and other security equipment as required; address and/or report any concerns and or issues. Maintains accountability for valuables/property and other forms of evidence, ensures safekeeping, and maintains documentation. Assists with keys, verify and issue contractor badges, provide on campus traffic control, parking enforcement, monitors building systems. Readies and secures helicopter landing area. Escorts medical personnel to patient location. Provides support for patient transport. Provides safety escorts and assistance for staff, visitors and patients as requested. Contributes to the achievement of established department goals and objectives and adheres to department policies, procedures, quality standards, and safety standards. Perform fire drills as required. May have to work other shifts, as necessary. Adheres to and exhibits our Luminis Health RISE values committing to a culture of Respect, Inclusion, Service, and Excellence. Attend staff meetings and complete mandatory in-services, requirements, and competency evaluations on time. Understands regulatory requirements regarding compliance and all other laws and regulations that apply to the organizational operations (e.g., Code of Conduct) and how these regulations apply to the individual's role/ department/ unit. Proactive in addressing compliance issues; reporting through appropriate channels such as supervisor, chain of command and Ethics Point. Completes mandatory introductory and ongoing training within the specified timeframes. Maintains current knowledge in present areas of responsibility (i.e., self-education, attends ongoing educational programs). Works collaboratively and supports efforts of team members. Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff, and the broader health care community. Educational/Experience Requirements: High school diploma or equivalent required; however, candidates without a diploma or equivalent may substitute one additional year of verified security experience. At least one (1) year of Health care Safety and Security experience preferred. Must pass a criminal records background check prior to employment. Possess strong verbal, interpersonal communications skills and excellent customer service. Successfully complete Conflict Management training and demonstrate the ability to non-escalate, de-escalate and ensure safe physical stabilization tactics within six (6) months. License/Certifications: IAHSS Basic Officer Certification preferred, required for any promotion. Must possess and maintain a valid Maryland driver’s license or valid license from the state in which the employee resides with no more than two (2) Points on current driving record. There is a reasonable expectation that employees in this position will be exposed to blood-borne pathogens. Physical Demands – Heavy Exerting more than 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently, and/or in excess of 20 pounds of force constantly to move objects. The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act. The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary. Luminis Health Benefits Overview: Medical, Dental, and Vision Insurance. Retirement Plan w/employer contribution. Paid Time Off. Employee Tuition Assistance Benefits. Employee Referral Bonus Program Employer Paid Holidays, Disability, and Life/AD&D for full-time employees Wellness Programs/Employee Assistance Programs and more The pay transparency ranges represent the low and the high end of Luminis Health’s salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate’s skills in relation to the job requirements, work experience, market conditions, education/training, and other qualifications. Luminis Health offers a total rewards package that supports our employees’ health, life, career, and retirement. Pay Range $20 — $25 USD Luminis Health Benefits Overview: •    Medical, Dental, and Vision Insurance •    Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year) •    Paid Time Off •    Tuition Assistance Benefits •    Employee Referral Bonus Program •    Paid Holidays, Disability, and Life/AD&D for full-time employees •    Wellness Programs •    Employee Assistance Programs and more *Benefit offerings based on employment status Opt-in for text notifications! Luminis Health's two-way SMS texting platform lets you receive notifications and messages from our Talent Acquisition team directly on your phone. To enable this feature, select "yes" when asked to "opt-in to receive text messages" and to "Receive updates from a recruiter about this job via SMS" when completing your application. Once you are opted in, you can easily opt-out at any time. Standard text messaging rates may apply based on the candidate's mobile carrier plan. Luminis Health is not responsible for any charges incurred by the recipient. Candidates are encouraged to review their mobile carrier's plan for applicable text messaging rates and usage charges.