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Location: ROYAL CARIBBEAN GROUP, Worldwide ISMIRA Agency actively recruiting for position PUBLIC HEALTH OFFICER for CELEBRITY CRUISES! The Public Health Officer is responsible for the onboard coordination and execution of RCG’s onboard public health program, ensuring the company’s public health and infectious disease prevention standards are met and/or exceeded to maximize crewmember and guest health and safety. They will provide onboard guidance to ensure ongoing regulatory readiness as required by US and international public health standards, as well as internal RCG policies (SQM). BENEFITS: Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces Earn recognition and career advancement opportunities Travel around the World Experience working with more than 72 nationalities Permanent job with contract 6-8 months onboard followed by 60 days of vacation Save Money as you do not pay for food and accommodation on board Competitive salary (find out when apply) Visa fee will be reimbursed on board Medical insurance provided during contract RESPONSIBILITIES: Provides expert guidance onboard to ensure ongoing regulatory readiness for US and international Public Health standards, e.g., USPH VSP, Public Health Canada, EU SHIPSAN, Brazilian ANVISA, etc., as well as internally for SQM. Serves as the subject matter expert and as an educational resource for onboard personnel. Provides real-time feedback to the ship’s Executive Committee and shoreside Public Health leadership on opportunities for improvement when realized Conducts public health surveys to ensure ongoing regulatory readiness in all guest, crew and working areas, including but not limited to the following functional areas: Food and Beverage, Housekeeping, Spa, Child Activity Center, Medical Facility, Potable Water and Recreational Water Facilities and Integrated Pest Management. Reviews USPH inspection reports and corrective actions for compliance and uniformity. Coordinates with shoreside Public Health and assists in expediting these corrective actions. Assists as needed in the investigation and mitigation of infectious disease outbreaks. Builds strong interdisciplinary shipboard partnerships to support and assist in providing a safe environment for guests and crew. Works closely with shoreside Public Health leadership in the dissemination of educational materials. Supports onboard personnel directly by providing guidance, education, and mentoring as needed. Role models professional leadership behavior while interacting with the crew and ship leadership Oversees Public Health Risk Assessments twice annually, with additional assessments whenever ships are repositioning, or as needed due to other events, e.g., construction, disease outbreaks, weather changes, global conflicts, etc. Stays abreast of all public health-related policy and protocol changes, and communicates that information in a timely manner to the fleet. Serves as a pivotal communication point in relaying information and guidance from shoreside to the ships, as well as providing feedback and information back to shoreside. Ensures compliance with the latest shoreside public health policies and procedures. Supports policy/procedural changes for continuous quality improvement through analysis of the ship’s public health-related data. Uses epidemiologic principles and practices for regular and systematic collection, analysis, investigation and reporting of infection data based on standard CDC definitions. Assists in identifying trends, celebrates successes, and creates action plans as warranted. REQUIREMENTS: Bachelor’s degree or international equivalent from an accredited institution. Demonstrated shipboard managerial and leadership experience. 2-years' minimum experience in Public Health, Food & Beverage, Microbiology or Environmental Health and Safety 2-years' minimum shipboard experience on the same position Ability to fulfill the above mentioned Key Responsibilities and all reasonable company requests. While performing the duties of this job, the shipboard employee is regularly required to stand for prolonged periods using computer systems; walk; use hands to touch, handle, or feel; reach with hands and arms; talk or hear; and taste or smell. The employee must continually lift and/or move up to 50 pounds. Fluent ENGLISH skills - both spoken and written Minimum 21 years old NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺 For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required Last updated: September 12, 2024 If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: ROYAL CARIBBEAN GROUP, Worldwide ISMIRA Agency actively recruiting for position CONCIEGE for CELEBRITY CRUISES! The Concierge is responsible for ‘Delivering the Wow’ while providing a variety of personalized services and information to entitled guests inquiring at the Concierge Lounge. Actively listens and extends assistance in order to resolve all guest issues and concerns. A strong guest satisfaction disposition is mandatory, a people person with a great sense of humor. Concierge must possess outstanding hospitality, focused customer service, strong communication and organizational skills and effective decision-making abilities. Maintaining a high level of professional appearance and demeanor at all times is essential. BENEFITS: Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces Earn recognition and career advancement opportunities Travel around the World Experience working with more than 72 nationalities Permanent job with contract 6-8 months onboard followed by 60 days of vacation Save Money as you do not pay for food and accommodation on board Competitive salary (find out when apply) Visa fee will be reimbursed on board Medical insurance provided during contract RESPONSIBILITIES: All duties and responsibilities are to be performed in accordance with Celebrity Cruises WAYS standards, Standards of Excellence, Public Health guidelines, Key Performance Indicators, environmental, and safety policies in any area of the ship required Acts as primary contact, advocate and representative for all guests, with increased focus on the V.I.P list, Loyalty, Groups and Concierge Class, reacting efficiently and effectively to achieve impeccable results. Accountable owners of the seamless execution of all Group, Loyalty and Concierge events, their organization and the stakeholders who facilitate. Collaborates with all key stakeholders within the Loyalty, Group and Concierge Class experience, forging strong lines of communication with all departmental heads, port vendors, port specific offerings and services to provide bespoke solutions to any guest requests, preferences, arrangements and resolution to service failures Responds to escalated guest concerns in an up-scale, considerate, professional and positive manner, showing empathy and actively listening Maintains the physical appearance and ambiance of the Concierge lounge, Loyalty Spaces and conference rooms and materials ensuring a clean organized, fully stocked, welcoming and luxury environment Maintains complete knowledge of all brand features, ship related information, revenue products, information, voyage/destination related information, guest information and preferences Coordinates guests’ special requests for personalized services, such as transportation, restaurant reservations, various activities and services, wine, spa, shore excursions, flowers, tailor service, and baby-sitting etc. As an Officer, leads by example by maintaining a firm, calm composure in all situations, treats all guest and crew with equal humility and respect, champions cleanliness and orderliness when walking all guest and crew areas by correct reporting and ownership, greets all guest and crew following WAYS philosophy and takes full ownership of all guest and crew occurrences that require direction and leadership REQUIREMENTS: Minimum of two (2) years guest facing service experience in a luxury environment which commits to extensive concern resolution, concierge service, loyalty or events programming. Combination of education equivalent to high school diploma or any other source of education, training or experience that provides the required knowledge, skills and abilities. Confident, well-groomed appearance with a warm and welcoming demeanor. Strong emotional intelligence required with resourceful thinking and a working knowledge of conflict resolution, food and beverages and the ability to confidently speak on and properly serve such items. Ability to fulfill the above mentioned Key Responsibilities and all reasonable company requests. NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺 For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required Last updated: March 15, 2024 You can submit your Resume here by pushing APPLY TO POSITION button If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: ROYAL CARIBBEAN GROUP, Worldwide ISMIRA Agency actively recruiting for position BUTLER for CELEBRITY CRUISES! The Butler owns the guests’ in-suite experience, offering a seamless execution of premium service that is both exceptional and memorable. As part of the Guest Relations team, the Butler is the liaison between the guest and all Hotel and Marine Departments, proactively anticipating every guest’s needs and expectations. The Butler must possess outstanding hospitality, communication and organizational skills in addition to effective decision-making abilities. Paying keen attention to detail, the Butler is held fully accountable for the quality of their guests’ personalized experience. This individual will take full ownership and accountability for the maintenance as well as the look and feel of each assigned suite and will also ensure the flawless delivery of all amenities to the highest level of expectation. BENEFITS: Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces Earn recognition and career advancement opportunities Travel around the World Experience working with more than 72 nationalities Permanent job with contract 6-8 months onboard followed by 60 days of vacation Save Money as you do not pay for food and accommodation on board Competitive salary (find out when apply) Visa fee will be reimbursed on board Medical insurance provided during contract RESPONSIBILITIES: All duties and responsibilities are to be performed in accordance with Celebrity Cruises WAYS standards, Standards of Excellence, Public Health guidelines, Key Performance Indicators, environmental, and safety policies in any area of the ship required Ensuring the Retreat guests are comfortable and knowledgeable regarding their suite, amenities, ship offerings, ports of call, their concierges and Retreat privileges Retreat guest’s personal point of contact and advocate for seamless inter-departmental communication and delivery Taste-testing and screening of all services and food items to ensure the most impeccable standards prior to guest use and/or consumption Championing excellence and driving further increasing standards on behalf of the Retreat program and guest Collaborating with all other Retreat areas to share information and guest’s personal preferences to enhance overall Retreat experience in all venues REQUIREMENTS: Minimum of two (2) years guest facing service experience in a luxury environment. Combination of education equivalent to high school diploma or any other source of education, training or experience that provides the required knowledge, skills and abilities. Confident, well-groomed appearance with a warm and welcoming demeanor. Strong emotional intelligence required with resourceful thinking and a working knowledge of conflict resolution, food and beverages and the ability to confidently speak on and properly serve such items. Ability to fulfill the above mentioned Key Responsibilities and all reasonable company requests. Completion of one contract in a guest contact / front-of-house capacity or have significant experience in a luxury guest facing role with a performance rating above “Effective”, passing of the Talent Plus Assessment (Exceptional cases can be reviewed on a “case by case basis”) Ability to speak English clearly, distinctly and cordially with guests. Ability to read and write English in order to understand and interpret written procedures. This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, supervisors and co-workers. Ability to speak additional languages such as Spanish, French or German preferred. NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺 For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required Last updated: March 15, 2024 You can submit your Resume here by pushing APPLY TO POSITION button If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-position

Location: ROYAL CARIBBEAN GROUP, Worldwide ISMIRA Agency actively recruiting for position Waiter for CELEBRITY CRUISES! The Waiter provides friendly and professional service to the guests in the restaurant and buffet area, anticipating and fulfilling their needs. BENEFITS: Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces Earn recognition and career advancement opportunities Travel around the World Experience working with more than 72 nationalities Permanent job with contract 6-8 months onboard followed by 60 days of vacation Save Money as you do not pay for food and accommodation on board Competitive salary (find out when apply) Visa fee will be reimbursed on board Medical insurance provided during contract RESPONSIBILITIES: Must be knowledgeable about all of the menu items and ingredients and be able to describe them to the guests. Ensures guests are completely satisfied with the food and service and reports to the Assistant Maître d’ any special requests or complaints made by the guests. Reports for duty at assigned times following his/her supervisor’s instructions according to company policies. Performs any additional duties required by the Restaurant Manager’s schedule. Responsible for keeping his/her working section clean and tidy following the United States Public Health rules and regulations at all times. Must have the physical ability to carry 16 covers (15-20 Kg.; approximately 44 pounds). For female Dining Room Waiters, 12 covers only. Is aware of, and/or acquires the necessary knowledge to comply with the ship’s standard operation, in order to assist guests and crewmembers with inquiries. Attends meetings, training activities, courses and all other work-related activities as required. Performs related duties as required. This position description in no way states or implies that these are the only duties to be performed by the shipboard employee occupying this position. Shipboard employees will be required to perform any other job-related duties assigned by their supervisor or management. REQUIREMENTS: Minimum of three years experience in a food preparation/service position in an upscale hotel, resort, cruise ship or convention banqueting service (shipboard experience preferred). Ability to analyze and interpret documents such as recipes and manuals. Ability to calculate figures and amounts such as discounts, interest, commissions, tips, proportions, percentages. Ability to solve practical problems and deal with a variety of variables. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form. Minimum 21 years old. Ability to communicate tactfully and effectively with guests, department heads and crewmembers to foresee and resolve problems and negotiate resolutions. Good level of English language. NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺 For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required Last updated: September 30, 2024 You can submit your Resume here by pushing APPLY TO POSITION button If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: ROYAL CARIBBEAN GROUP, Worldwide ISMIRA Agency actively recruiting for position OILER for CELEBRITY CRUISES! The Oiler shall complete the work orders given by the Staff Chief Engineer. He/she must be a skilled worker and be able to complete all kinds of maintenance and repair work. This position will be trained in various areas and tasks within the Engine Department. BENEFITS: Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces Earn recognition and career advancement opportunities Travel around the World Experience working with more than 72 nationalities Permanent job with contract 6-8 months onboard followed by 60 days of vacation Save Money as you do not pay for food and accommodation on board Competitive salary (find out when apply) Visa fee will be reimbursed on board Medical insurance provided during contract RESPONSIBILITIES: Collaborates with supervisors to understand and comply with the company's environmental policies and is committed to safeguarding the environment. Informs immediate supervisor if any environmental system does not function properly onboard. Performs all duties and responsibilities in accordance with ISM/ISO and SQM standards, USPH guidelines, Environmental and Safety policies. Assists with the maintenance that has to be carried out in different areas of the Engine Department. Keeps engine and pump rooms clean and perform any kind of paint work. Responsible to assist the 2nd Engineer carry out necessary painting, cleaning and maintenance of their assigned area. Assigned to a 2nd Engineer on duty and works in close cooperation with Engineer. · Responsible for watch schedule as the 2nd Engineer. REQUIREMENTS: Good level of English Minimum 21 years old Recent job experience in the same role Completed general fire fighting training. Maintain current STCW certification NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺 For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required Last updated: March 15, 2024 You can submit your Resume here by pushing APPLY TO POSITION button If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: CARNIVAL CRUISE LINE, Worldwide ISMIRA Agency actively recruiting for position POOL&DECK Supervisor for Carnival Cruise Line! POOL&DECK Supervisor - this role will see you working on the front line overseeing our Aquatic Attendant and Open Deck Team to ensure the safety of our guests and that the cleanliness and maintenance standards are met in the pools, water park and all open deck areas. As a Pool and Deck Supervisor you will spend your time in the Sunshine on the open Decks making sure the areas are clean and safe so our guests can focus on having FUN and a great vacation experience in their home away from home! You’ll be a highly visible member of the team, and will constantly interact with our guests and helping them with questions. The vacation experience we promise our guests will start with you! Conditions: Travel around the World First joining ticket is provided by company Experience working with more than 72 nationalities Permanent job with contract 6-8 months onboard followed by 60 days of vacation Save Money as you do not pay for food and accommodation on board Competitive salary (find out when apply) Visa fee will be reimbursed on board Professional growth Medical insurance provided during contract RESPONSIBILITIES: Supervision of housekeeping operation on open deck areas (verandas, external swimming pools, whirlpool areas etc.) and supervision of team members working on the open decks. Completion of special tasks as set by the onboard housekeeping management and reporting of problems performing these tasks. Training and development of team members. Ensure a safe operation on the open decks and maintain cleanliness of housekeeping cleaning equipment and lockers located in the open deck areas. Ensure that team members comply with the garbage management program, with particular emphasis on garbage separation. Report all maintenance issues to Assistant Housekeeping Managers. Follow USPH procedures as directed in The Vessel Sanitation Manual. Ensure that all Recreational Water Facilities are in compliance. Ensure that all regulations and policies are followed by you and crew members according to standards. Advice Assistant Housekeeping Manager immediately of any safety concerns involving guests and team members. Adhere to all Carnival Service Values at all times. Extend appropriate greeting to all guests and crew at every opportunity. Apply hospitality standards at all times in guest and crew areas. Follow all safety regulations (boat drills, safe operation of RWF etc.) during the course of duty Follow all environmental, USPH and HESS - MS procedures as applicable for position. Follow up Time and Attendance policy REQUIREMENTS: Min 21 years old Fluent in conversational & written English, hospitable with a positive attitude Applicant should be self-motivated with experience in managing small groups of people Min 1 year background in hotel/resort supervisory role or other similar is preferred Vocational / Hotel management education preferred but not required Applicant should be familiar with working in the Housekeeping Industry having an understanding of Standard Operating Procedures of this department able to organize and manage a small team of 15 to 20 employees Computer skills are required (MS office) for the job NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇲🇩 🇰🇿 🇦🇲 🇬🇪 🇦🇿 🇹🇯 🇺🇦 🇷🇺 🇧🇾 Last updated: August 28, 2023 You can submit your Resume here pushing APPLY TO POSITION button If you are not sure what position to apply for, you may instead submit general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: CARNIVAL CRUISE LINE, Worldwide ISMIRA Agency actively recruiting for position Junior Refrigeration Officer for Carnival Cruise Line! As a Junior Refrigeration Officer , you will be a part of the Refrigeration/HVAC unit onboard, responsible to take all steps necessary to keep the Refrigeration and Air Conditioning running and the ship to cool. You will be working with the Chief Refrigeration Officer to hold the ropes and ensuring that refrigeration and Air conditioning systems function all times, to provide Guests onboard their very best vacation experience. As a Junior Refrigeration Officer, you will be expected to be an example to others when it comes to following the rules and be an ambassador for the engine department. CONDITIONS: Travel around the World First joining ticket is provided by company Experience working with more than 72 nationalities Save Money as you do not pay for food and accommodation on board Competitive salary (find out when apply) Visa fee will be reimbursed on board Professional growth Medical insurance provided during contract Average contract length - 4 months, 2 months – vacation WHAT WILL YOU BE DOING? Supporting and working with the Refrigeration Officer (but not limited to) on the maintenance, repairs and upkeep of the vessel's Ventilation/Air Condition and refrigeration systems Performing checks and repairs of AC Compressors and Provision compressors, ensuring that all parameters are in order and that HVAC system onboard the ship is working at all times Performing checks and repairs of the correct function of the inverters and other parts of HVAC system to verify that measured values are in the compliance with the position of the actuator and design values Performing all mechanical/refrigeration tasks and repairs under supervision of Chief Refrigeration Officer Assist the Refrigeration Officer in the execution of the maintenance and routine testing of equipment, instrument and automation as per planned maintenance Ensure that all aspects of our occupational health and safety programs are effectively applied Ensure all aspects of the company's global (HESS-MS) Health, Environment, Safety and Security Management System are effectively applied during his/her working activities Participate in drills and training as required by the company Complete additional assignments depending on shipboard operations and training program REQUIREMENTS: WHAT DO YOU BRING TO THE TABLE? Minimum 21 years old Basic Training Certificates as per STCW standard Minimum 12 months shipboard experience as Refrigeration Cadet or Junior HVAC Engineer Experienced with industrial refrigeration plants / HVAC system High School Diploma, Technical training with AC / HVAC certification English language proficiency Strong focus on ships safety management Follow Carnival’s Occupational and Health policies and procedures at all times Ability to work well with a team Being representative of Carnival Brand HVAC experience onboard cruise ships NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇲🇩 🇰🇿 🇦🇲 🇬🇪 🇦🇿 🇹🇯 🇺🇦 🇷🇺 🇧🇾 If you are not sure what position to apply for, you may instead submit general application here and we will advise you: https://ismira.breezy.hr/p/9a94b2dca74301-general-application-for-technical-positions Last updated: August 28, 2023

Location: CARNIVAL CRUISE LINE, Worldwide ISMIRA Agency actively recruiting for position Specialty Restaurant Server for Carnival Cruise Line! The Specialty Restaurant Server is a key player in delivering a memorable dining experience at esteemed steakhouse. This role emphasizes exceptional guest service, focusing on attentiveness, professionalism, and an in-depth understanding of our culinary offerings. Conditions: free food and accommodation on board First joining ticket is provided by company medical insurance provided during the work contract contract 6-8 months, followed by 2 months vacation Activities for crew Opportunity to save money and travel while working Meet new friends from all over the world No safety certificates needed Great chance to show yourself and build a career Duties and responsibilities: Embrace the company's hospitality standard, including greeting guests and co-workers, smiling, making eye contact, and using names. Greet guests warmly with a smile, eye contact, and a welcoming demeanor, ensuring they feel valued and appreciated. Arrive on time for shifts, fully dressed in appropriate uniform and adhering to grooming standards. Escort guests to their tables, present menus, and explain daily specials and unique steak cuts. Maintain a clean and organized service area, ensuring all necessary utensils, glassware, and linens are available and in pristine condition. Assist in setting up and resetting tables in accordance with steakhouse standards, ensuring a polished and inviting dining environment. Take accurate guest orders, answer questions about the menu, and offer recommendations, including beverage pairings. Deliver food and beverages promptly, ensuring each dish is served at the optimal temperature and meeting any specific dietary requirements. Address special guest requests politely and efficiently, ensuring accurate and timely order submissions to the kitchen. Promote and upsell additional menu items to enhance the dining experience. Monitor guest satisfaction, promptly addressing any issues or concerns with a solution-oriented approach. Strictly adhere to health and safety regulations, maintaining the highest standards of cleanliness and hygiene. To ensure that the stations are set up in a correct manner with the required mise en place, that all electrical fittings (e.g., coffee machine) are switched on and functioning properly. To ensure that your assigned side duty is completed before and after dinner service as specified. To handle with extreme care all equipment whilst transporting chinaware/glassware prior, during and after service to minimize breakage and maintain cost control. Requirements: Extensive wine and fine dining service standard knowledge required with minimum 3 years’ experience in a high volume Hotel / Restaurant / Cruise Line (4+ star) serving contemporary international cuisine in a similar setting. Ability to work under pressure with minimal supervisor Good level of English language Age: min. 21 years old Strong communication skills and comfortable speaking to English speaking guests ⠀ Hospitable, positive attitude, motivated ⠀ Passionate about people and able to handle guest complaints with a smile! NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇲🇩 🇰🇿 🇦🇲 🇬🇪 🇦🇿 🇹🇯 🇺🇦 🇷🇺 🇧🇾 Last updated: July 4, 2024 You can submit your Resume here pushing APPLY TO POSITION button If you are not sure what position to apply for, you may instead submit general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: CARNIVAL CRUISE LINE, Worldwide ISMIRA Agency actively recruiting for position Security Officer for Carnival Cruise Line! The Security Officer role will be a vital piece to overview the vessel security team and to ensure that all aspects of Company’s Occupational Health and Safety (Oh&S) Policy and Procedures are effectively applied during working activities onboard. Conditions: free food and accommodation on board First joining ticket is provided by company medical insurance provided during the work contract contract 5 months, followed by 2 months vacation Activities for crew Opportunity to save money and travel while working Meet new friends from all over the world No safety certificates needed Great chance to show yourself and build a career Duties and responsibilities: Implementation of the measures as per Ship Security Plan (SSP) and international, national, corporate and company requirements and the orders of the direct superiors Support the Ship Security Officer (SSO)/Chief Security Officer in delivering of security related familiarization for all crew and for personnel with designated security duties Performing frequent security assessments, including the revision of the SSP (in liaison with the SSO) Undertaking regular security inspections of the ship to ensure that appropriate security measures are maintained Conducting of crime prevention and any crime scene management / investigation on board the ship according to company regulations Management of the security filing system Coordination of the Security Team for daily routine operations Ensuring the proper operation, testing and maintenance of the security equipment Planning and execution of security drills and security exercises Point of contact for port security personnel / security authorities, acting as first first responder in case of physical conflicts and leader of the Active Assailant Response Team, in case of threats involving an armed assailant Responsible for the master key management and responsible for the gangway security setup and ensuring the standard quality of the security screening, both onboard and shore side Performing body check of persons by using the AMD, HHDM and physical search techniques, responsible for baggage / luggage search / screening at the ships entrances by X-Ray or other means Keeping up good communication and transparency between TMs onboard the ship Any additional assignment at discretion of the Captain and/or Chief Security Officer Requirements: Minimum of 1 year of security experience mandatory – Army/Maritime/Aviation/Police or Hotel Security environment. The Security Guard should have experience in physical security with special emphasis on access control, security screening methods, security screening equipment operation and training ability (x-ray, metal detector, explosives/narcotics detection). The Security Guard must have the ability to operate in a multinational environment. Organizational skills combined with literacy and basic knowledge of computers is preferred for this position. Minimum 21 years old. Good level of English language. NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇲🇩 🇰🇿 🇦🇲 🇬🇪 🇦🇿 🇹🇯 🇺🇦 🇷🇺 🇧🇾 Last updated: July 30, 2024 You can submit your Resume here pushing APPLY TO POSITION button If you are not sure what position to apply for, you may instead submit general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: CARNIVAL CRUISE LINE, Worldwide ISMIRA Agency actively recruiting for position RESPONSIBLE SERVICE of ALCOHOL SUPERVISOR for Carnival Cruise Line! The Responsible Service of Alcohol Supervisor (RSA)'s primary responsibility is to prevent anyone from becoming intoxicated, to prevent anyone under the age of 21 from obtaining or consuming alcohol, to ensure that alcohol is consumed in a safe and responsible manner without danger to passengers or crew, and to ensure that the service and consumption of alcohol are conducted in accordance with company policies and procedures. Conditions: free food and accommodation on board First joining ticket is provided by company medical insurance provided during the work contract contract 5 months, followed by 2 months vacation Activities for crew Opportunity to save money and travel while working Meet new friends from all over the world No safety certificates needed Great chance to show yourself and build a career Duties and responsibilities: Be assigned to a specific bar location or locations as directed by the Chief Security Officer (CSO/designee. It is envisioned that this person always remains in the assigned location(s) and that the focus is solely on RSA. Identify anyone that is becoming intoxicated and ensure they are given appropriate warnings at an early stage, and if deemed necessary, are not served any further alcoholic beverages until such time they are adjudged capable. Assist in preventing anyone from becoming intoxicated- efficiently supervise guest activities as x the nightly brief received by CSO. Assist service personnel in determining whether a passenger should be served—if necessary, engage the passenger in conversation to determine if service should be refused. Assist service personnel in addressing passengers that have been refused service. Ensure that passengers that have been refused service do not obtain any further alcohol from others. Ensure the appropriate parties are notified when a passenger has been refused service and that the appropriate records are updated. Ensure that anyone refused service is safe and that medical assistance is called if required. Ensure that RSA Supervisor is maintained throughout the evening. Operating hours may vary from cruise to cruise and from bar to bar—the CSO will set specific supervisory hours. Focus on RSA and responsible alcohol consumption and ensure incidents that require security is handled by uniformed Security personnel and not by the RSA Security Supervisor him/herself. Complete and file daily reports as required and specified by the NSO. Requirements: Minimum of 3 year of security experience as Supervisor Should have experience in physical security with special emphasis on access control, security screening methods, security screening equipment operation and training ability (x-ray, metal detector, explosives/narcotics detection). Must have the ability to operate in a multinational environment. Be conversant in, and familiar with the effect alcohol and drugs have on the body. Be able to estimate/calculate the number of alcohol units a person can reasonably consume before becoming intoxicated. Organizational skills combined with literacy and basic knowledge of computers is preferred for this position. Minimum 21 years old. Basic STCW Training Good level of English language. NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇲🇩 🇰🇿 🇦🇲 🇬🇪 🇦🇿 🇹🇯 🇺🇦 🇷🇺 🇧🇾 Last updated: September 27, 2024 You can submit your Resume here pushing APPLY TO POSITION button If you are not sure what position to apply for, you may instead submit general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: CARNIVAL CRUISE LINE, Worldwide ISMIRA Agency actively recruiting for position Photographer Trainee for Carnival Cruise Line! Photographer Trainee will be involved in shooting embarkation, gangways, standings Portraits , dining room, couples and tables, deck, costumes etc. Conditions: Free food and accommodation on board Joining tickets provided by the company Medical insurance provided during the work contract Contracts 6-8 months followed by 2 months vacation Work every day during contract approx. 70hrs. per week Gym, shore excursions, and other activities for crew Opportunity to save money and travel while working Meet new friends from all over the world Great chance to prove yourself and build a career Duties and responsibilities: Photograph CCL guests involved in ship activities throughout the cruise. Produce quality photographic products for sale to CCL guest. Sell Photo Department generated products and services to CCL guests. Interact in a positive way with CCL passengers and onboard staff and fellow crewmembers. Maintain safe working practices and be aware of guest and crew safety at all times. Requirements: Previous experience as Photographer (preferably people/portrait). Must present a link to portfolio (social media page is not suitable) Good level of English language Age: min. 21 years old Pleasant outgoing personality, full of energy and positive attitude Strong communication and face-to-face sales skills Show a genuine interest in shipboard photography and guest service NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇲🇩 🇰🇿 🇦🇲 🇬🇪 🇦🇿 🇹🇯 🇺🇦 🇷🇺 🇧🇾 Last updated: January 17, 2024 You can submit your Resume here pushing APPLY TO POSITION button If you are not sure what position to apply for, you may instead submit general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: CARNIVAL CRUISE LINE, Worldwide ISMIRA Agency actively recruiting for position MAITRE'D for Carnival Cruise Line! The Maître D' plays a critical role in the ship's dining operations, working closely with the Sr. Maître D' and Restaurant Operations Manager. The Maître D' actively enhances the service staff's efficiency through scheduling, communication, and training strategies, exceeding guest expectations and increasing revenue. They foster engagement, equity, diversity, and inclusion, promoting open communication and learning among team members. Conditions: free food and accommodation on board First joining ticket is provided by company medical insurance provided during the work contract contract 6-8 months, followed by 2 months vacation Activities for crew Opportunity to save money and travel while working Meet new friends from all over the world No safety certificates needed Great chance to show yourself and build a career Duties and responsibilities: Supervise all restaurant activities onboard the ship, particularly in inclusive main dining rooms and Lido, while ensuring compliance with company standards and overseeing seamless coordination of inclusive dining venues to provide exceptional guest experiences during various dining events. Support the Sr. Maître D' and Restaurant Operations Manager in monitoring, updating, and adjusting server schedules according to operational needs, ensuring optimal man-hour distribution. Administer dining room reservations, ensuring proper and timely execution, and accommodate special dining requests when possible. Deliver professional speeches during dinner in the main dining room and during other dining events, providing informative content and promoting alternative dining venues. The Maître D' may also be required to participate in various events to promote dining services onboard the ship. Oversee the performance of restaurant employees, management, and service staff. Actively engage in facilitating and planning training for all restaurant employees, including management and service staff, to ensure a well-trained and high-performing team. Be fully versed in all restaurant reservation systems, XDining, POS-CSS, SailorMate, CrunchTime, InfoShip, SeaMS, MenuMate and any other systems essential for the efficient management of dining operations onboard the ship. Maintain adherence to mandatory knowledge, procedures, and policies while ensuring consistency in service, revenue generation, and a healthy working environment. Ensure compliance with all health, environmental, safety, and security procedures in all dining venues onboard the ship, upholding the highest standards of quality and safety. Requirements: Degree/Diploma in Hotel Management / Hospitality or other similar vocational education. Mandatory previous ship experience of working on restaurant management position! Extensive wine and fine dining service standard knowledge required with minimum 3 years’ experience in a high volume Hotel / Restaurant / Cruise Line (4+ star) serving contemporary international cuisine in a similar setting. Minimum 3 years Supervisory or Management experience in a  Restaurant. Previous experience with managing employees. Ability to work under pressure with minimal supervisor Good level of English language Age: min. 21 years old Strong communication skills and comfortable speaking to English speaking guests ⠀ Hospitable, positive attitude, motivated ⠀ NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇲🇩 🇰🇿 🇦🇲 🇬🇪 🇦🇿 🇹🇯 🇺🇦 🇷🇺 🇧🇾 Last updated: July 4, 2024 You can submit your Resume here pushing APPLY TO POSITION button If you are not sure what position to apply for, you may instead submit general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: CARNIVAL CRUISE LINE, Worldwide ISMIRA Agency actively recruiting for position HR Coordinator for Carnival Cruise Line! The HR Coordinator supports the Manager Staff Administration (MSA) in all administrative functions, assists team members in a friendly and helpful manner, always providing accurate and most up to date information. Conditions: free food and accommodation on board First joining ticket is provided by company medical insurance provided during the work contract contract 6-8 months, followed by 2 months vacation Activities for crew Opportunity to save money and travel while working Meet new friends from all over the world No safety certificates needed Great chance to show yourself and build a career Duties and responsibilities: Keep Crew Personnel System (CPS) and A-Pass updated. Ensure that all sign ons receive accurate information of their meetings for the embarkation day and collect all necessary paperwork. Prepare information and documents needed for team members to be able to join their next assigned vessel. Maintain the Crew Notice Board updated with recent and accurate information. Send the pre-advise sign off and sign on lists to shipboard management on a timely manner. Prepare seafarer’s manual, agreement and all other sign on documents. Collect and prepare sign off documents and assist MSA in the sign off orientation. Collect, forward and follow up on all movement requests received from F&B and HSKP team members. Prepare reference letter requests and coordinate with the Hotel Admin Coordinator. Respond to team member’s concern in a considerate, professional and positive manner by showing empathy and listening actively. Help communicate new travel, immigration and customs procedures to all team members. Responsible to make sure all information and/or forms and any other literature printed by the Staff Admin office is current, correct and professional. Manage the ship’s cabin accommodation and manning list based on company regulations, maintain accuracy and control, keep evaluation dates updated. Maintain a missing employee file list and coordinate the same to the office or to the team member’s last ship in case of non-receipt after a considerable period of time Requirements: Degree/Diploma (or foreign equivalent) from an accredited university or college in Human Resource Min. 1-2 years’ experience as HR Coordinator. Excellent English skills in both writing and speech Service and detail oriented with a strong guest focus Strong focus for employee relations and the ability to support crew members with best business practices according to company’s policy Excellent management, organizational and communication skills Ability to work under pressure with minimal supervisor Age: min. 21 years old NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇲🇩 🇰🇿 🇦🇲 🇬🇪 🇦🇿 🇹🇯 🇺🇦 🇷🇺 🇧🇾 Last updated: July 4, 2024 You can submit your Resume here pushing APPLY TO POSITION button If you are not sure what position to apply for, you may instead submit general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: CARNIVAL CRUISE LINE, Worldwide ISMIRA Agency actively recruiting for position Guest Services Associate for Carnival Cruise Line! The Guest Services Associate consistently delivers the highest standards of customer service to all guests visiting Guest Services. This includes answering any questions the guests may have, providing information on ship and ports of call and ensuring any issue is documented correctly using the relevant software program and that it is followed up with in a timely manner. Conditions: free food and accommodation on board First joining ticket is provided by company medical insurance provided during the work contract contract 6-8 months, followed by 2 months vacation Activities for crew Opportunity to save money and travel while working Meet new friends from all over the world No safety certificates needed Great chance to show yourself and build a career Duties and responsibilities: To assist international and domestic guests with the everyday activities on board maintaining guest relation standards and ensuring maximum guest satisfaction. Front desk and phone duty shifts as required ensuring that the highest standards of customer service are provided. Complete duties assigned by the Guest Services Supervisor including, but not limited to Lost Luggage, Lost& Found, Access Services and Executive Reports as per company guidelines. Handle guest issues or concerns, record relevant details in to the shipboard capturing database and ensure timely resolution and guest follow up. Provide cash and guest account services such as accepting cash payments, cashing personal or traveler’s checks or exchanging foreign currencies Follow established procedures to maintain, safeguard, balance and reconcile assigned cash float. Assist guests during boarding and departure process, including establishing onboard credit, selling and printing Shore Excursion tickets and closing of guest’s accounts. Maintain a service culture throughout the Guest Service team. Conduct oneself in a professional and courteous manner at all times with guests and shipboard employees. Greet all guests with a friendly and sincere welcome, making sure to acknowledge past loyalty when appropriate. Use a positive and clear speaking voice, taking the time to understand all requests in detail. Respond to escalated guest concerns in a considerate, professional and positive manner by showing empathy and listening actively. Perform all duties and responsibilities in accordance with environmental and safety policies. Ensure that proper telephone etiquette is always used; answering calls within 3 rings using a positive tone and clear English pronunciation. In addition, using the guest name all the times. Employ proper timekeeping and follow the CCL work time recording standards (as per MLC - MARITIME LABOR CONVENTION). Maintain current knowledge of all ship’s regular event and special functions by reviewing all available data in order to provide guests with accurate and up-to-date information to answer questions and handle any special requests. Requirements: Minimum two recent years of experience at the large and preferably international chain hotel reception (4*-5* stars). An ability to perform cash transactions, as well as guide our Guests on various payment options for their onboard accounts (Cash, Credit Cards, Debit Cards, Gift Cards, and onboard credits). Display a high level of Guest Centricity, with the natural ability to engage our guests in social activities Proven customer service skills to interact appropriately with guests in a considerate, professional and positive manner by showing concern and listening actively. Ability to communicate tactfully with guests, department heads and shipboard Good level of English language Additional language knowledge (Spanish, Italian, French, German, Japanese or Mandarin) is PREFFERED Age: min. 21 years old Strong work ethic, uncompromising integrity, as well as a high level of respect for all individuals. Attention to detail, excellent organizational and interpersonal skills. Strong analytical and communication skills.⠀ Covid-19 vaccination is not mandatory, but you have to be ready to be vaccinated onboard against Covid-19 and Influenza. NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇲🇩 🇰🇿 🇦🇲 🇬🇪 🇦🇿 🇹🇯 🇺🇦 🇷🇺 🇧🇾 Last updated: March 22, 2024 You can submit your Resume here pushing APPLY TO POSITION button If you are not sure what position to apply for, you may instead submit general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: CARNIVAL CRUISE LINE, Worldwide ISMIRA Agency actively recruiting for position Executive Chef for Carnival Cruise Line! As Executive Chef for Carnival you will be responsible for overseeing the entire Culinary Arts operation on-board. Leading a large team of hardworking Culinary professionals the Executive chef is responsible for directing all food preparation and meal services aboard the ship, ensuring consistency, quality, cost effectiveness, and the highest level of sanitation are maintained, all in keeping with company and USPH standards. Conditions: Free food, accommodation, medical insurance are provided First joining ticket is provided by company Activities for crew Opportunity to travel the world while working Save money Great chance to show yourself and build a career Meet new friends from all over the world No safety certificates needed Contract: 6 months on board followed by 2 months of vacation Duties and Responsibilities: To ensure the smooth preparation and service to company’s standard of all food items aboard the ship, ensuring quality, consistency, maximum food cost efficiency throughout To ensure all employees arrive at work on a timely basis in clean, company specified uniforms, wearing safety equipment if appropriate. Plan, formulate, distribute and follow-up on working schedules for all kitchen employees. To ensure the on-going and scheduled training of all galley employees. To direct, motivate, control, evaluate and provide feedback to all galley employees. With the Food Operations Manager, produce an accurate weekly food order based on present inventory, par levels, incoming order, guest count, and company budgets With the Food Operations Manager, produce an accurate weekly supplies order, based on present inventory, par levels, incoming order, guest count, and company budgets. Formulate and ensure a correct thaw cycle for frozen items, is adhered to. Monitor quality and specification of all items loaded onto ship to ensure company standards are adhered to. Report all discrepancies Monitor quality and presentation of all food items, provide corrective action where necessary. Provide training in all United States Public Health procedures and ensure same is carried out on daily basis by all employees. Ensure all kitchen personnel are familiar with operation of all galley equipment Ensure galley equipment, accessories, is adequately maintained. Submit repair requests and follow up wherever necessary. Ensure temperature logs for all refrigeration is taken by department heads on a daily basis. Monitor same and follow up on defective equipment. Be responsible for the daily requisitions from all kitchen outlets. Review food cost work sheet and daily issues with department heads. Plan any corrective action accordingly. Ensure all requested paperwork is submitted accurately and on time. Ensure that all menu specifications and procedure manuals are kept fully up to date. Liaise on a daily basis with the Storeroom Manager and butcher regarding potential shortages, and make changes where applicable. Liaise with Food Operations Manager and Maitre d'Hotel regarding any menu changes, guest feed back, etc. Be involved with the welfare of all kitchen personnel. Ensure kitchen personnel seeking medical attention are taken care off and followed up on. Liaise with the galley steward regarding timely and efficient cleaning of the kitchen and all equipment. Liaise with the galley steward regarding par levels and counts of china and requisition where necessary Requirements: ⠀ Age: min. 21 years old Fluency in conversational & written English, An associate or bachelor's degree in culinary arts or hotel administration or an international equivalent in culinary arts from a reputable accredited educational institution 3 to 5 years of progressive supervisory and managerial experience in professional kitchens, preferably in a multi-outlet upscale hotel or large cruise ship. Minimum of 2 years as Executive Chef of 3 to 5-star hotel, resort, or convention center with multiple food and beverage outlets, establishments situated in urban tier 1 or tier 2 city, high occupancy year-round resort or convention centers; Ability to maintain oversight over assigned galley at planning, execution, and delivery stages of the operations cycle Good comprehension of high-volume kitchen operations of formal, informal, and buffet formats A strong foundation in culinary skills with the ability to plan, prepare and execute a high-end 6-course menu, including amuse bouche and desserts showcasing modern technique and presentation NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇲🇩 🇰🇿 🇦🇲 🇬🇪 🇦🇿 🇹🇯 🇺🇦 🇷🇺 🇧🇾 Last updated:  December 5, 2024 You can submit your Resume here pushing APPLY TO POSITION button If you are not sure what position to apply for, you may instead submit general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: CARNIVAL CRUISE LINE, Worldwide ISMIRA Agency actively recruiting for position Assistant Joiner for Carnival Cruise Line! The Assistant Joiner is responsible for maintaining the vessel's guests and crew areas, as well as carrying out refurbishment, repairs, and daily work as instructed by the team leader. CONDITIONS: Travel around the World First joining ticket is provided by company Experience working with more than 72 nationalities Save Money as you do not pay for food and accommodation on board Competitive salary (find out when apply) Visa fee will be reimbursed on board Professional growth Medical insurance provided during contract Average contract length - 4 months, 2 months – vacation WHAT WILL YOU BE DOING? Carrying out refurbishment, repairs, and new installation in Guest and Crew areas as instructed by the Team Leader. Provides night call assistance on a rotation basis as scheduled by the Team Leader Performs routine inspections of all Guest and Crew areas under his specific responsibility (i.e., carpet, upholstery, etc.) Responsible for learning the proper use of tools and equipment and P.P.E. as instructed by the Team Leader. Assist the freshwater bunkering operations. The Asst Joiner designated by the Team Leader/Staff. Captain is responsible for this task. Ensure that all aspects of the company's OH&S are effectively applied during his/her working activities. Perform Backstage services. Carry out night beeper duties as requested by the Team Leader Ensuring that all aspects of the company's environmental policies and safety procedures are applicable to his/her job tasks. Attend all Safety drills and training as required. Any other reasonable task assigned by the Staff Captain or Team Leader REQUIREMENTS: WHAT DO YOU BRING TO THE TABLE? Minimum 21 years old Basic Training Certificates as per STCW standard High School Diploma, Proven working experience as an Assistant Joiner Basic STCW Training English Language proficiency Ability to work well with a team NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇲🇩 🇰🇿 🇦🇲 🇬🇪 🇦🇿 🇹🇯 🇺🇦 🇷🇺 🇧🇾 If you are not sure what position to apply for, you may instead submit general application here and we will advise you: https://ismira.breezy.hr/p/9a94b2dca74301-general-application-for-technical-positions Last updated: July 11, 2024

Location: CARNIVAL CRUISE LINE, Worldwide ISMIRA Agency actively recruiting for position Assistant Food and Beverage Manager for Carnival Cruise Line! Assistant Food and Beverage Manager will support the Food Operations Manager in the overall operations of food production, auxiliary guest services, and in planning, organizing, and executing assigned tasks. Conditions: free food and accommodation on board First joining ticket is provided by company medical insurance provided during the work contract contract 6-8 months, followed by 2 months vacation Activities for crew Opportunity to save money and travel while working Meet new friends from all over the world No safety certificates needed Great chance to show yourself and build a career Duties and responsibilities: Lead by example, always keeping the Carnival Vision statement, Culture Essentials, and Values always at the forefront Ensure compliance, auditing, and managing of all regulatory procedures and protocols as outlined in GHESS and VSP Manual Section 7 as applicable to the position and department Ensure operational galley efficiency and excellence during service periods are achieved in collaboration with Auxiliary, Culinary, and Restaurant teams. Manage breakdown and subsequent washdown of galleys after service Assist the Food Operations manager in monitoring and management of all Food Operations areas Management of supply financial plans with a focus on ensuring expenditures are maintained within set parameters both monthly and fiscally Management of supply ordering and issuing with an understanding of the difference between master and non-master supply orders. Ensuring that minimal storeroom inventory levels on all food operations supply items are maintained Managing all applicable supply operational inventory levels and setting up operational inventory par levels as required Monitor & prepare Funtime records and schedules in due compliance with the MLC regulations as it relates to the Auxiliary and Food Ops management positions Oversee the monitor all galley equipment to ensure that they are handled and used as per policy and operating parameters to prevent breakdowns. Conduct and monitor scheduled maintenance of galley equipment in coordination with the Culinary Arts and technical team Investigating route cause malfunctioning of equipment by reviewing spare parts ordered and the ability to garner the needed cost of repairs information if needed. Update work order status and repair requests to ensure that the equipment is repaired in a timely manner. Communicate and escalate long pending work orders to FOM. Lead & engage with Galley supervisors and galley attendants in objectively driven briefings and training. Consistently track Galley Attendants' progression to promotions and successful completion of tests & training ETC as per Job Description. Requirements: Diploma or degree in hospitality, hotel management, or other related field or relevant technical training and experience Minimum 3 years of supervisory or management experience within the food operations department of a cruise ship, resort, or full-service hotel Previous ship experience is a plus Good level of English language Age: min. 21 years old Strong communication skills and comfortable speaking to English speaking guests ⠀ Hospitable, positive attitude, motivated ⠀ NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇲🇩 🇰🇿 🇦🇲 🇬🇪 🇦🇿 🇹🇯 🇺🇦 🇷🇺 🇧🇾 Last updated: January 16, 2024 You can submit your Resume here pushing APPLY TO POSITION button If you are not sure what position to apply for, you may instead submit general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: ROYAL CARIBBEAN GROUP, Worldwide ISMIRA Agency actively recruiting for position DOCUMENTATION OFFICER for CELEBRITY CRUISES! The Documentation Officer is the key administrator and communicative link regarding ship logistics, Immigration and Customs entities in each port of call. As part of the Guest Relations team, the Documentation Officer is the liaison between the Guest Relations Team, Port agents, Immigration and Customs officials and all hotel and marine departments supporting proactive anticipation for a smooth entry and clearance into ports of call. BENEFITS: Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces Earn recognition and career advancement opportunities Travel around the World Experience working with more than 72 nationalities Permanent job with contract 6-8 months onboard followed by 60 days of vacation Save Money as you do not pay for food and accommodation on board Competitive salary (find out when apply) Visa fee will be reimbursed on board Medical insurance provided during contract RESPONSIBILITIES: Maintains a constant presence of professionalism and emergency preparedness within the Guest Relations Department both back and front of house, being the brand voice and physical representative of the ship and guest relations for all interactions and calls providing impeccable quality of service to internal and external guests and crew alike Championing strong administrative skills, taking periodic metrics of data such as guest manifesting, denied boarding counts, pre-and-in-voyage guest movement, guest counts, potential medical and emergency related movements, concern content and guest and crew interaction behavioral analysis Readily communicates inventory, program access and maintenance requirements by taking full stewardship of work areas and tools Due diligence, care and attention to detail in all interactions and operations with an elevated focus on precision when dealing with ship and guest documentation Responds to escalated internal and external guest concerns in an up-scale, considerate, professional and positive manner, showing empathy and actively listening REQUIREMENTS: Minimum of two (2) years guest facing service experience in a port agent, immigration and customs or similar shipboard role. Combination of education equivalent to high school diploma or any other source of education, training or experience that provides the required knowledge, skills and abilities. Confident, well-groomed appearance with a warm and welcoming demeanor. Strong emotional intelligence required with resourceful thinking and a working knowledge of conflict resolution. Ability to fulfill the above mentioned Key Responsibilities and all reasonable company requests. While performing the duties of this job, the shipboard employee is regularly required to stand for prolonged periods using computer systems; walk; use hands to touch, handle, or feel; reach with hands and arms; talk or hear; and taste or smell. The employee must continually lift and/or move up to 50 pounds. Fluent ENGLISH skills - both spoken and written Minimum 21 years old NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺 For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required Last updated: March 15, 2024 If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions