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Location: APAC Blockstream https://blockstream.com/ was founded in 2014 by Dr. Adam Back https://en.wikipedia.org/wiki/Adam_Back and a group of fellow cryptographers and engineers who are passionate about Bitcoin and its potential to change the world. Today, Blockstream is the leading Bitcoin company, providing cutting-edge infrastructure solutions for enterprises, institutions, and individual Bitcoin users. We develop industry-leading Bitcoin self-custody solutions, Bitcoin-based financial products, second-layer scaling technologies, and enterprise-grade blockchain infrastructure. Blockstream is looking for a Senior Platform Engineer to build and operate secure, resilient infrastructure across our global Bitcoin products and internal platforms. You will be a hands-on owner of Kubernetes, GCP, Terraform, GitOps, observability, and stateful production services. You will strengthen follow-the-sun operations during APAC hours, coordinate reliable handoffs with Europe, and turn operational incidents into durable automation, runbooks, and reliability improvements. What You’ll Be Doing (Key Responsibilities): - Own production reliability during APAC operating hours, including alert triage, incident coordination, mitigation, communication, and cross-region handoffs - After onboarding and shadowing, participate in a shared primary/secondary on-call rotation with documented backup and escalation paths - Build and operate GCP/GKE and hybrid Kubernetes infrastructure using Terraform, Atlantis, FluxCD, Helm, and Kustomize - Ship reviewed, observable, and reversible production changes through GitLab CI/CD and GitOps workflows - Build monitoring and alerting with Prometheus/Mimir, Grafana, Alertmanager, and Grafana IRM; improve alert quality, SLOs, runbooks, and post-incident actions - Operate stateful services and recovery mechanisms, including PostgreSQL/CloudNativePG, WAL backups, Redis, Kafka, persistent volumes, and capacity tuning - Manage IAM, Workload Identity, secrets, artifact registries, DNS, TLS, ingress, load balancers, and network policies - Automate repetitive operations using Python, Go, Bash, or similar tools - Review infrastructure changes and collaborate asynchronously with engineers across APAC, Europe, and North America What We Look For In You (Required Qualifications): - Typically five or more years of production experience in DevOps, SRE, platform engineering, or infrastructure operations, or equivalent demonstrated experience - Strong Kubernetes and cloud-platform experience; production GCP/GKE experience is preferred - Strong Terraform/IaC, GitOps, and CI/CD fundamentals - Solid Linux, containers, networking, DNS/TLS, IAM, and secrets-management knowledge. - Experience monitoring and responding to incidents involving distributed or stateful services - Practical scripting and automation skills. - Clear written and spoken English, with strong documentation and asynchronous handoff habits - Ability to work the published APAC schedule and participate in the defined on-call rotation Nice To Haves (Preferred Qualifications): - FluxCD, Helm, Kustomize, Atlantis, or GitLab CI - Prometheus, Mimir, Grafana, Grafana IRM, Loki, or Alertmanager - CloudNativePG, Barman/WAL recovery, Redis, Kafka, or GCS - Bitcoin, Elements/Liquid, electrs, Lightning, exchange-market-data, or other high-availability financial infrastructure - Hybrid/on-premises Kubernetes or security-sensitive infrastructure experience 🔒 Stay Safe from Job Scams All official Blockstream communication will come from an @blockstream.com email address. We will never ask you to share sensitive information or purchase equipment during the hiring process. If in doubt, contact us at hr@blockstream.com. Learn more about avoiding job scams here https://consumer.ftc.gov/consumer-alerts/2022/05/want-work-home-spot-scams-first.

Location: Remote, Canada GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Fullstack Engineer on the Duo Client SDK team at GitLab, you'll build the shared foundation for every GitLab Duo client. Today, the logic that powers Duo in editors lives inside the GitLab Language Server. We're extracting it into a true software development kit (SDK): a set of well-versioned TypeScript packages that editor extensions, our web-based Duo Chat on GitLab.com, and eventually external applications can use. You'll work in TypeScript across frontend and backend systems. You'll design the SDK's Node.js core and public application programming interface (API), and work in the clients that use it. The work rewards care about interfaces, versioning, and backward compatibility as much as features because other engineers will depend on what you build. You'll have senior and staff engineers alongside you to help with design. You'll own the implementation of scoped packages and ship improvements with minimal guidance while collaborating with the team on larger architectural changes. Some examples of our projects: The Duo Client SDK, extracting versioned, publishable packages from the GitLab Language Server The GitLab Language Server, rebuilt on top of the SDK as our polyglot surface Duo Chat on the web, as one of the SDK's first consumers What you'll do Develop secure, well-tested, and performant TypeScript features that solve technical problems of moderate scope and complexity. Ship small features and improvements with minimal guidance, writing tests with every merge request and contributing to code reviews and design discussions. Extract and publish TypeScript packages from the GitLab Language Server, migrating consumers incrementally so no parallel implementation is left to drift. Design durable public APIs with clear interfaces, semantic versioning, changelogs, and deprecation paths for external consumers. Build isomorphic core packages that isolate platform-specific behavior in adapters at the edges. Build and improve SDK client surfaces, including Vue 3 components in Duo Chat on the web, in collaboration with product, design, and engineering teams. Strengthen credential handling across hosts, including bearer tokens, session cookies, and CSRF protection. Optimize bundle size, startup cost, and dependency weight for browser consumers, and support a Tier 2 on-call rotation for urgent engineering issues. Take part in on-call or operational support where your team’s ownership model requires it. What you'll bring Strong proficiency with TypeScript across frontend and backend systems, including experience building and maintaining Node.js services. Experience with modern build and packaging tools, including monorepos, multi-module builds, ECMAScript modules (ESM), and dependency management. Experience with Vue 3 and the Composition API, or comparable component-based frontend experience and a willingness to learn Vue. Experience designing APIs that other people use, with the ability to explain what you'd do differently. Understanding of the differences between running code in Node.js and in the browser, and how to write code that works in both. A security-minded development approach, including careful credential handling and performance optimization. Ability to communicate clearly and concisely in writing about technical problems, propose iterative solutions, and work effectively in an agile environment. Self-motivation, strong organizational skills, and the judgment to ask for help when needed while thriving in a fully remote organization aligned with GitLab's values. About the team The Duo Client SDK team sits in GitLab's AI Clients stage and works closely with teams building GitLab Duo experiences. We collaborate across client surfaces to make thoughtful technical decisions as the platform evolves. We work fully remotely and asynchronously across regions, in the open, following GitLab's values of transparency and open communication. Remote-Global How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Remote, Israel; Remote, United Kingdom GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As an Intermediate Software Engineer on GitLab’s Vulnerability Management team, you’ll help build the core security workflows that GitLab Ultimate customers use to triage, prioritize, and act on vulnerabilities. You’ll work primarily in Ruby on Rails on backend systems, including security dashboards, vulnerability reports, and ingestion pipelines. You’ll take ownership of well-defined projects, solve technical problems with support from experienced team members, and collaborate with other engineers. You’ll also have opportunities to contribute beyond the backend when the work requires it. You will join a fullstack team, working together with product managers, designers, and frontend engineers to solve problems across the Vulnerability Management domain. What you’ll do Develop and maintain backend features for GitLab’s vulnerability management workflows. Confidently ship features and improvements with minimal guidance and support from other team members; collaborate with the team on larger projects. Help improve the performance, reliability, and scalability of security data ingestion and reporting systems. Collaborate with frontend engineers and contribute across the stack when needed. Work with engineers across security teams as vulnerability data and workflows come together in Vulnerability Management. Collaborate with Product Management and Product Design to maintain a high bar for quality Craft code that meets our internal standards for style, maintainability, and best practices for a high-scale web environment Conduct code reviews within our Code Review Guidelines and ensure community contributions receive a swift response Recognize impediments to our efficiency as a team ("technical debt"), propose and implement solutions Participate in on-call rotations to assist troubleshooting product operations, security operations, and urgent engineering issues. Take part in on-call or operational support where your team’s ownership model requires it. What you’ll bring Experience building and maintaining backend applications with Ruby on Rails. Experience delivering and maintaining software systems as part of a larger engineering team. The ability to investigate technical problems, ask for context when needed, and work toward a practical resolution. Experience working with relational databases such as PostgreSQL. Clear communication and collaboration skills in a distributed team. An interest in learning from others, sharing knowledge, and growing your technical skills. Frontend development experience, including JavaScript or Vue.js, is helpful. Experience with Elasticsearch, graph databases, vulnerability management, application security, or related transferable skills is helpful. About the team The Vulnerability Management team develops the core security workflows that help GitLab customers triage and manage vulnerabilities. The team owns areas including the security dashboard, vulnerability reports, and ingestion pipelines, and serves as an important interface for security-related features across GitLab. The team is focused on moving beyond lists of findings toward workflows that help customers prioritize and coordinate remediation. You’ll collaborate asynchronously with a small, distributed group and with related security teams, including the Agentic Security Flows team. How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Remote, United Kingdom GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As an Assigned Support Engineer, you’ll be a trusted technical advisor to GitLab’s largest Self-managed, GitLab Dedicated, and GitLab.com customers, helping them avoid operational disruption and get the most from GitLab. You’ll combine deep Linux systems expertise, GitLab and CI/CD knowledge, and a proactive support mindset to understand each customer’s environment, anticipate and prevent issues, and solve complex technical and business challenges. In a typical week, you might be prioritizing strategic blockers with customer stakeholders, partnering with Product, Development, Infrastructure, Customer Success, and Sales to drive defect resolution and influence the roadmap, or diving into code, logs, and tools like strace to troubleshoot performance issues. Your impact in the first year will be measured by customer trust, reduced critical incidents, and clear, reusable support content that empowers customers and GitLab teams alike. What you’ll do Provide technical support to our largest Self-managed, GitLab Dedicated, and GitLab.com customers, ensuring their GitLab environments remain stable and performant. Troubleshoot and resolve complex, critical, and sensitive support issues using tools like Zendesk, logs, and Linux utilities such as strace, through email and video conferencing. Build strong, proactive relationships with key customer stakeholders, helping them prioritize and address their most important technical blockers. Collaborate with Product , Development , Infrastructure , Customer Success , and Sales teams to drive bug fixes, influence feature development, and help shape product goals and roadmap. Act as a technical expert on GitLab and CI/CD implementations, advising customers on how incidents and service interruptions impact their workflows and how to mitigate them. Create and improve support content, including documentation and knowledge articles, to help customers and GitLab team members resolve issues more efficiently. Partner closely with Support Engineering team members through pairing sessions and stable counterpart relationships to share knowledge and solve problems together. Contribute to team growth by participating in hiring processes, including reviewing applications and assessments and joining interviews. What you’ll bring Background managing complex, customer facing support cases end to end, from initial inquiry and triage through reproduction, escalation, and resolution. Advanced troubleshooting skills with the ability to investigate ambiguous, multi-layered technical issues and identify root causes across applications, infrastructure, and integrations. Strong Linux systems administration knowledge (LFCE or RHCE equivalent), including performance analysis and low-level debugging tools. Practical experience with GitLab and continuous integration / continuous delivery (CI/CD), including how different deployment models and outages affect customers. Ability to write and maintain clear, reusable support content such as knowledge articles, runbooks, and troubleshooting guides. Proficiency with scripting languages (such as Ruby or Bash) and familiarity with model-view-controller (MVC) frameworks, preferably Ruby on Rails. Effective communication skills for explaining complex technical topics to audiences with varying technical backgrounds and for building rapport with customer stakeholders. Familiarity with DevOps practices and technologies such as Kubernetes and serverless platforms, with openness to applying transferable skills from related domains. About the team The Support team is a fully distributed, global group across the AMER, EMEA, and APAC regions, focused on helping customers get the most from GitLab by troubleshooting complex issues and digging into code and logs to understand why something is not working as expected. As an Assigned Support Engineer, you’ll be part of our broader Support Engineering organization, working closely with other Support Engineers through regular pairing sessions, 1:1s, coffee chats, and Slack conversations to stay connected while collaborating asynchronously across time zones. We balance autonomy with accountability, giving you flexibility to structure your shift in a way that fits your life while ensuring we can reliably address customer issues. Thanks to GitLab’s Transparency value, you can see what we are working on in our Support Team page. Additionally, you can see our company roadmap and meetings to see what we are working on at any time. How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Remote, Canada; Remote, United States GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As an Assigned Support Engineer, you’ll be a trusted technical advisor to GitLab’s largest Self-managed, GitLab Dedicated, and GitLab.com customers, helping them avoid operational disruption and get the most from GitLab. You’ll combine deep Linux systems expertise, GitLab and CI/CD knowledge, and a proactive support mindset to understand each customer’s environment, anticipate and prevent issues, and solve complex technical and business challenges. In a typical week, you might be prioritizing strategic blockers with customer stakeholders, partnering with Product, Development, Infrastructure, Customer Success, and Sales to drive defect resolution and influence the roadmap, or diving into code, logs, and tools like strace to troubleshoot performance issues. Your impact in the first year will be measured by customer trust, reduced critical incidents, and clear, reusable support content that empowers customers and GitLab teams alike. What you’ll do Provide technical support to our largest Self-managed, GitLab Dedicated, and GitLab.com customers, ensuring their GitLab environments remain stable and performant. Troubleshoot and resolve complex, critical, and sensitive support issues using tools like Zendesk, logs, and Linux utilities such as strace, through email and video conferencing. Build strong, proactive relationships with key customer stakeholders, helping them prioritize and address their most important technical blockers. Collaborate with Product , Development , Infrastructure , Customer Success , and Sales teams to drive bug fixes, influence feature development, and help shape product goals and roadmap. Act as a technical expert on GitLab and CI/CD implementations, advising customers on how incidents and service interruptions impact their workflows and how to mitigate them. Create and improve support content, including documentation and knowledge articles, to help customers and GitLab team members resolve issues more efficiently. Partner closely with Support Engineering team members through pairing sessions and stable counterpart relationships to share knowledge and solve problems together. Contribute to team growth by participating in hiring processes, including reviewing applications and assessments and joining interviews. What you’ll bring Background managing complex, customer facing support cases end to end, from initial inquiry and triage through reproduction, escalation, and resolution. Advanced troubleshooting skills with the ability to investigate ambiguous, multi-layered technical issues and identify root causes across applications, infrastructure, and integrations. Strong Linux systems administration knowledge (LFCE or RHCE equivalent), including performance analysis and low-level debugging tools. Practical experience with GitLab and continuous integration / continuous delivery (CI/CD), including how different deployment models and outages affect customers. Ability to write and maintain clear, reusable support content such as knowledge articles, runbooks, and troubleshooting guides. Proficiency with scripting languages (such as Ruby or Bash) and familiarity with model-view-controller (MVC) frameworks, preferably Ruby on Rails. Effective communication skills for explaining complex technical topics to audiences with varying technical backgrounds and for building rapport with customer stakeholders. Familiarity with DevOps practices and technologies such as Kubernetes and serverless platforms, with openness to applying transferable skills from related domains. About the team The Support team is a fully distributed, global group across the AMER, EMEA, and APAC regions, focused on helping customers get the most from GitLab by troubleshooting complex issues and digging into code and logs to understand why something is not working as expected. As an Assigned Support Engineer, you’ll be part of our broader Support Engineering organization, working closely with other Support Engineers through regular pairing sessions, 1:1s, coffee chats, and Slack conversations to stay connected while collaborating asynchronously across time zones. We balance autonomy with accountability, giving you flexibility to structure your shift in a way that fits your life while ensuring we can reliably address customer issues. Thanks to GitLab’s Transparency value, you can see what we are working on in our Support Team page. Additionally, you can see our company roadmap and meetings to see what we are working on at any time. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $126,400 — $213,600 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Baku Workplace: hybrid ABOUT YOU  We are looking for a Site Reliability Engineer who is pragmatic, product-minded, and equally comfortable writing code and running production systems to join our Infrastructure department's SRE team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to own the application-level infrastructure and reliability of a high-traffic commerce domain end to end - from deploy pipelines and Kubernetes manifests to SLOs, capacity planning, and production readiness. Strong Kubernetes, observability, and software engineering skills are essential, along with experience in operating production services in a cloud environment (GCP/GKE or comparable) and partnering closely with product development teams. The ability to hold a dual perspective - understanding both how developers ship features and what infrastructure needs to stay reliable - and to bring the reliability lens into design decisions early will be key to your success in this role. If you're passionate about making complex distributed systems boringly reliable and love building the commerce and monetization backbone that lets game developers around the world get paid, we would love to hear from you! ABOUT US Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game. For more information, visit xsolla.com. Responsibilities Own the application-level infrastructure: Helm charts, Terraform configurations, Kubernetes deployments, runtime configuration, and service-level networking and integrations Own the domain's observability: design and implement SLOs/SLIs, monitors, alerts, and dashboards for critical services on Datadog and OpenTelemetry-based tooling Help to set up and evolve CI/CD pipelines for domain services (GitLab CI, GitHub Actions), including deploy and rollback automation Perform capacity planning and performance tuning ahead of expected load - product launches, sales events, and regional rollouts - including load testing and performance regression investigation Run Production Readiness Reviews for new services and major changes; define and enforce what "production-ready" means for the domain Support domain incident response: assist with deep investigation of complex incidents, contribute to post-mortems, drive follow-up reliability improvements, and maintain runbooks Build domain-specific automation that reduces operational toil: runbook automation, deploy helpers, recurring operational scripts Maintain and drive a forward-looking reliability roadmap for the domain together with product engineering leads Participate in product team planning, refinements, and architecture reviews, bringing the reliability perspective before design decisions become expensive to change Co-author company-wide SLO/SLI, capacity, and operational standards together with the broader SRE team; contribute improvements directly to shared SRE-operated subsystems Participate in the SRE duty rotation, supporting developers across the company Qualifications & Skills 3+ years of proven SRE, DevOps, or platform engineering experience: on-call or incident response duty, SLO/monitoring ownership, deploy pipeline and infrastructure work for production services Software development background: you have built and shipped backend services, not only operated them - comfortable reading application code during an investigation and writing production-quality automation in at least one language (e.g., Go, PHP) Hands-on Kubernetes experience: Helm, manifests, deploy strategies, debugging application-level performance and networking issues (GKE or another managed Kubernetes) Solid observability practice: building monitors, dashboards, and SLOs/SLIs on a modern platform (Datadog preferred; Prometheus/Grafana experience also relevant), familiarity with OpenTelemetry Infrastructure as Code exposure (Terraform/Terragrunt) for collaboration with platform teams GCP experience (IAM, networking, managed services) Experience building and maintaining CI/CD pipelines (GitLab CI and/or GitHub Actions) Programming/scripting proficiency sufficient to build automation and tooling (e.g., Python, Go, or Bash) Practical experience with incident response, post-mortems, and driving reliability improvements from incidents Strong collaboration and communication skills — this role works embedded with product development teams daily Experience in payments, fintech, e-commerce, or gaming — high-traffic transactional systems Nice to Have: Kubernetes certifications Google Cloud Platform certifications HashiCorp certifications Benefits We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes medical, dental, and vision, PTO, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we're not just building a business; we're cultivating a community that values creativity, collaboration, and the transformative power of play. Equal Employment Opportunity Statement Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law. We consider qualified applicants with criminal histories in accordance with the Fair Chance Act. Criminal History Consideration For the Site Reliability Engineer position, we will conduct a background check that may include the following: Criminal history check Employment verification Education verification Relevance to Job Responsibilities The background check is relevant to this position because of the following role responsibilities: Accessing confidential company data Handling infrastructure that processes sensitive financial transactions Ensuring compliance with regulatory requirements Rights Under the Fair Chance Act Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com. By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with this Xsolla Privacy Notice for Job Applicants. Please direct any inquiries regarding your data privacy to careers@xsolla.com.

Location: Warsaw, Poland Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance. About this role: At Sensor Tower, we process tens of terabytes of data to power insights used by thousands of customers. We’re looking for curious, motivated engineers who want to grow their skills while helping us build fast, reliable systems that make data easy to access and understand. You’ll work closely with experienced engineers, contribute to meaningful features from day one, and learn how large-scale systems are designed, built, and optimized in production. If you enjoy learning, solving problems, and shipping real software that users rely on, we would love to meet you. Our Engineering Culture We believe that "Simplicity is a prerequisite for reliability." We are looking for engineers who align with our core values: - Simplicity: We avoid over-engineering. We prefer the tools we already have and the most straightforward solutions over "shiny new toys." - Quality: We write code that is a pleasure to read because we know code is written once but read many times. We don't cut corners, and we polish to a high level before shipping. - Extreme Ownership: We don't just do the minimum. We expect you to understand the "why" behind your work and own the ultimate goal of fixing problems at their root cause, avoiding temporary band-aids. - Prioritization: We focus relentlessly on what is important, not just what is urgent. What you’ll do: - Improving and building new features for an app market intelligence SaaS platform focused on the SMBs (AppMagic by Sensor Tower). - Participate in the full development life cycle, including design, implementation, quality polish, and release. - Work on a variety of tasks, such as parsing, data aggregation, API design, refactoring, and performance optimization. - Create and optimize complex database queries for data analysis and modification. - Perform code reviews, and suggest improvements to tools and processes. Backend stack: Golang, PostgreSQL, ClickHouse, MongoDB, Elasticsearch, RabbitMQ, GitLab, Docker, Kubernetes. What we are looking for: - +3 years of experience with Go (if you have lesser years of experience but have meaningful github contributions and other coding samples, this will be taken into consideration). - Strong SQL skills (Postgres/ClickHouse). You know when to rely on an ORM and when to write raw SQL, and you're comfortable writing and debugging complex queries. - Focusing on quality by writing testable code that simplifies debugging and ensures long-term reliability. - Ability to see the product through the user’s eyes and a passion for product excellence. - Curiosity & drive: a proactive approach to digging into sources yourself rather than relying on second-hand information, and an eagerness to understand why a project is valuable before you start coding. - Experience with CI/CD, docker, k8s as a plus. - Ability to pass technical interview both in Russian & English. - Hands-on, thoughtful use of AI tools in development. Fraud warning: It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com http://sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com http://sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying. To all recruitment agencies: Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Задачи: — самостоятельно дорабатывать функционал платформы на Java; — тестировать новый функционал; — анализировать ТЗ и согласовывать планы выполнения работ для текущих задач; — локализовывать дефекты, расследовать инциденты и повышать качество программного продукта. Требования: — опыт работы бэкенд-разработчиком от 3-х лет; — опыт работы с системами управления версиями GIT; — опыт коммерческой разработки; — опыт разработки решений в монолитной и микросервисных архитектурах; — опыт работы с реляционными БД и SQL; — опыт работы с REST/API и Kafka; — опыт работы с OAuth; — базовые знания и опыт работы с CI/CD на уровне понимания и небольшой донастройки пайплайнов; — проактивность при выполнении рабочих обязанностей; — развитые коммуникационные навыки. Желательные требования: — базовые навыки работы в Linux; — умение работать с системами логирования и мониторинга, Distributed tracing; — опыт работы с Gitlab. Условия: — официальное оформление со всеми социальными гарантиями; — возможность работы в гибридном формате; — комфортный офис в шаговой доступности от м. Войковская и МЦК «Балтийская» с компенсацией питания; — ДМС с телемедициной и стоматологией с первого дня работы, льготное подключение родственников; — выгодный зарплатный проект с доступом к масштабной экосистеме сервисов; — внешнее обучение и участие в конференциях, митапы, хакатоны и обмен практиками; — полис путешественника и льготные программы страхования; — свободный дресс-код и никакой бюрократии.

Location: Remote, Canada; Remote, Poland; Remote, United Kingdom GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As an Intermediate Backend Engineer (Python) in GitLab's Agent Foundations stage, you'll go beyond using AI tools. You'll help build the foundations for GitLab's agentic AI experiences: the platform that lets AI agents work across the whole software delivery lifecycle, not just write code. That covers the reusable building blocks agents and flows are made from as well as our core harness, Duo Developer. Most of your work will be backend engineering in Python, using libraries such as LangGraph to build secure, reliable and scalable features in our AI Gateway. You'll also work across the stack where needed. You'll work closely with engineers across the stage and other AI Engineering teams. This is a high-visibility area where GitLab's core platform meets its AI strategy. What you'll do Develop, ship and maintain features for the Duo Agent Platform in the Duo Workflow Service, the AI Gateway and, where needed, the GitLab monolith. Keep them secure, well-tested and performant. Build and improve agentic flows and their reusable parts with LangChain and LangGraph, including the Flow Registry. Work with Product Management, UX, frontend, backend and AI specialists to refine requirements and ship improvements in small iterations. Design, implement and review APIs (including GraphQL and REST) and the backend logic behind them, with reliable, scalable and clear contracts for clients such as the GitLab monolith, IDE extensions and Duo CLI. Improve and extend automated testing (pytest and other frameworks), including evaluations of agent and flow behavior, to strengthen quality and give developers faster feedback. Share standards, patterns and learnings with other engineers to raise the bar for responsible AI integration and evidence-driven engineering. Join Tier 2 on-call rotations to troubleshoot production issues, contribute to root cause analysis, and improve observability and resiliency. Keep an eye on the competitive landscape to help keep GitLab's agent platform best-in-class as more work becomes agentic. Take part in on-call or operational support where your team’s ownership model requires it. What you'll bring Experience building and maintaining production Python backend applications, including APIs, asynchronous or background processing, and data models. Experience with LLM application frameworks such as LangGraph, or designing and shipping AI-powered backend features or harnesses. Skill in designing or extending APIs (REST, GraphQL or gRPC) with attention to scalability, maintainability and backward compatibility. Comfort working across the stack in a mature codebase. Familiarity with Ruby on Rails and/or JavaScript and Vue is a plus. Experience finding and fixing performance bottlenecks in applications. Clear written and verbal communication, including technical proposals and documentation, in a remote, async, cross-functional team. Openness to learning and to applying skills from related technologies or fields. About the team The Agent Foundations stage builds the foundations for GitLab's agentic AI experiences. We provide the platform, catalog and execution features that help teams deliver resilient agents and flows to customers. The stage has three groups: Agent Developer, AI Catalog and Agent Execution. Between them, they own the GitLab Duo Developer foundational flow and the Flow Registry; the AI Catalog, including custom agents, custom flows and external agent integrations; and agent execution, agent tools and agent observability. Our engineers work async-first across EMEA, AMER, and India timezones. We work with teams across AI engineering and the rest of GitLab so the Duo Agent Platform can power many of GitLab's AI features. How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Belgrade, Serbia Workplace: Remote Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance. About this role: At Sensor Tower, we process tens of terabytes of data to power insights used by thousands of customers. We’re looking for curious, motivated engineers who want to grow their skills while helping us build fast, reliable systems that make data easy to access and understand. You’ll work closely with experienced engineers, contribute to meaningful features from day one, and learn how large-scale systems are designed, built, and optimized in production. If you enjoy learning, solving problems, and shipping real software that users rely on, we would love to meet you. Our Engineering Culture We believe that "Simplicity is a prerequisite for reliability." We are looking for engineers who align with our core values: - Simplicity: We avoid over-engineering. We prefer the tools we already have and the most straightforward solutions over "shiny new toys." - Quality: We write code that is a pleasure to read because we know code is written once but read many times. We don't cut corners, and we polish to a high level before shipping. - Extreme Ownership: We don't just do the minimum. We expect you to understand the "why" behind your work and own the ultimate goal of fixing problems at their root cause, avoiding temporary band-aids. - Prioritization: We focus relentlessly on what is important, not just what is urgent. What you’ll do: - Improving and building new features for an app market intelligence SaaS platform focused on the SMBs (AppMagic by Sensor Tower). - Participate in the full development life cycle, including design, implementation, quality polish, and release. - Work on a variety of tasks, such as parsing, data aggregation, API design, refactoring, and performance optimization. - Create and optimize complex database queries for data analysis and modification. - Perform code reviews, and suggest improvements to tools and processes. Backend stack: Golang, PostgreSQL, ClickHouse, MongoDB, Elasticsearch, RabbitMQ, GitLab, Docker, Kubernetes. What we are looking for: - +3 years of experience with Go (if you have lesser years of experience but have meaningful github contributions and other coding samples, this will be taken into consideration). - Strong SQL skills (Postgres/ClickHouse). You know when to rely on an ORM and when to write raw SQL, and you're comfortable writing and debugging complex queries. - Focusing on quality by writing testable code that simplifies debugging and ensures long-term reliability. - Ability to see the product through the user’s eyes and a passion for product excellence. - Curiosity & drive: a proactive approach to digging into sources yourself rather than relying on second-hand information, and an eagerness to understand why a project is valuable before you start coding. - Experience with CI/CD, docker, k8s as a plus. - Ability to pass technical interview both in Russian & English. - Hands-on, thoughtful use of AI tools in development. Fraud warning: It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com http://sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com http://sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying. To all recruitment agencies: Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Location: Tbilisi, Georgia Workplace: Remote Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance. About this role: At Sensor Tower, we process tens of terabytes of data to power insights used by thousands of customers. We’re looking for curious, motivated engineers who want to grow their skills while helping us build fast, reliable systems that make data easy to access and understand. You’ll work closely with experienced engineers, contribute to meaningful features from day one, and learn how large-scale systems are designed, built, and optimized in production. If you enjoy learning, solving problems, and shipping real software that users rely on, we would love to meet you. Our Engineering Culture We believe that "Simplicity is a prerequisite for reliability." We are looking for engineers who align with our core values: - Simplicity: We avoid over-engineering. We prefer the tools we already have and the most straightforward solutions over "shiny new toys." - Quality: We write code that is a pleasure to read because we know code is written once but read many times. We don't cut corners, and we polish to a high level before shipping. - Extreme Ownership: We don't just do the minimum. We expect you to understand the "why" behind your work and own the ultimate goal of fixing problems at their root cause, avoiding temporary band-aids. - Prioritization: We focus relentlessly on what is important, not just what is urgent. What you’ll do: - Improving and building new features for an app market intelligence SaaS platform focused on the SMBs (AppMagic by Sensor Tower). - Participate in the full development life cycle, including design, implementation, quality polish, and release. - Work on a variety of tasks, such as parsing, data aggregation, API design, refactoring, and performance optimization. - Create and optimize complex database queries for data analysis and modification. - Perform code reviews, and suggest improvements to tools and processes. Backend stack: Golang, PostgreSQL, ClickHouse, MongoDB, Elasticsearch, RabbitMQ, GitLab, Docker, Kubernetes. What we are looking for: - +3 years of experience with Go (if you have lesser years of experience but have meaningful github contributions and other coding samples, this will be taken into consideration). - Strong SQL skills (Postgres/ClickHouse). You know when to rely on an ORM and when to write raw SQL, and you're comfortable writing and debugging complex queries. - Focusing on quality by writing testable code that simplifies debugging and ensures long-term reliability. - Ability to see the product through the user’s eyes and a passion for product excellence. - Curiosity & drive: a proactive approach to digging into sources yourself rather than relying on second-hand information, and an eagerness to understand why a project is valuable before you start coding. - Experience with CI/CD, docker, k8s as a plus. - Ability to pass technical interview both in Russian & English. - Hands-on, thoughtful use of AI tools in development. Fraud warning: It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com http://sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com http://sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying. To all recruitment agencies: Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Location: Krakow, Poland Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance. About this role: At Sensor Tower, we process tens of terabytes of data to power insights used by thousands of customers. We’re looking for curious, motivated engineers who want to grow their skills while helping us build fast, reliable systems that make data easy to access and understand. You’ll work closely with experienced engineers, contribute to meaningful features from day one, and learn how large-scale systems are designed, built, and optimized in production. If you enjoy learning, solving problems, and shipping real software that users rely on, we would love to meet you. Our Engineering Culture We believe that "Simplicity is a prerequisite for reliability." We are looking for engineers who align with our core values: - Simplicity: We avoid over-engineering. We prefer the tools we already have and the most straightforward solutions over "shiny new toys." - Quality: We write code that is a pleasure to read because we know code is written once but read many times. We don't cut corners, and we polish to a high level before shipping. - Extreme Ownership: We don't just do the minimum. We expect you to understand the "why" behind your work and own the ultimate goal of fixing problems at their root cause, avoiding temporary band-aids. - Prioritization: We focus relentlessly on what is important, not just what is urgent. What you’ll do: - Improving and building new features for an app market intelligence SaaS platform focused on the SMBs (AppMagic by Sensor Tower). - Participate in the full development life cycle, including design, implementation, quality polish, and release. - Work on a variety of tasks, such as parsing, data aggregation, API design, refactoring, and performance optimization. - Create and optimize complex database queries for data analysis and modification. - Perform code reviews, and suggest improvements to tools and processes. Backend stack: Golang, PostgreSQL, ClickHouse, MongoDB, Elasticsearch, RabbitMQ, GitLab, Docker, Kubernetes. What we are looking for: - +3 years of experience with Go (if you have lesser years of experience but have meaningful github contributions and other coding samples, this will be taken into consideration). - Strong SQL skills (Postgres/ClickHouse). You know when to rely on an ORM and when to write raw SQL, and you're comfortable writing and debugging complex queries. - Focusing on quality by writing testable code that simplifies debugging and ensures long-term reliability. - Ability to see the product through the user’s eyes and a passion for product excellence. - Curiosity & drive: a proactive approach to digging into sources yourself rather than relying on second-hand information, and an eagerness to understand why a project is valuable before you start coding. - Experience with CI/CD, docker, k8s as a plus. - Ability to pass technical interview both in Russian & English. - Hands-on, thoughtful use of AI tools in development. Fraud warning: It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com http://sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com http://sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying. To all recruitment agencies: Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Задачи: - Деплой с использованием агентов (Ansible). - Подготовка окружений для развертывания, их поддержка и обновление. - Поддержание репозиториев в актуальном состоянии (приём merge requests, решение конфликтов). - Чтение логов и поиск корневых причин инцидентов. - Работа с TSDB (Time Series Databases). - Настройка и поддержка существующих CI/CD процессов проекта. - Пакетирование компонентов и их зависимостей. - Сопровождение и настройка окружений как в облаке, так и на физическом оборудовании. Требования: - Уверенное знание Ansible и Bash. - Понимание принципов сетей. - Глубокие знания по администрированию ОС Linux. - Навыки работы с системой контроля версий Git. - Опыт работы с CI/CD системами: GitLab CI, GitHub Actions. - Опыт администрирования и настройки кластеров баз данных, резервного копирования и мониторинга. Будет плюсом: - Опыт внедрения процессов Infrastructure as Code. - Знание Python. - Опыт в области Disaster Recovery. - Понимание принципов L5/L7 балансировки. Условия: - Компенсация обучения и спорта. - Медстраховка.

Location: Remote, Austria; Remote, Germany GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Senior Engagement Manager, PS Sales focused on Germany, you will play a critical role in driving GitLab’s growth in the region by structuring services engagements that create true partnership and shared success with our customers. You will lead efforts to design, position, and close outcome-oriented professional services engagements that translate complex DevSecOps and digital transformation initiatives into clear, measurable mission-critical outcomes. Reporting to the Senior Manager of Engagement Management, EMEA, you will work at the intersection of technical solutioning and customer requirements, aligning each engagement to their unique needs and objectives.  In your first year, you will build trusted advisor relationships with technical leaders and partners to help integrate professional services into account strategies from early discovery through successful delivery. This is a unique opportunity to shape large-scale implementations that improve how customers plan, build, secure, and operate software using GitLab. Some examples of our projects Designing and structuring outcome-based professional services engagements that align GitLab capabilities to customers needs Partnering with account executives, solutions architects, and delivery leaders to turn complex DevSecOps transformations into clear, actionable implementation roadmaps and statements of work What you'll do Build trusted advisor relationships with division chiefs, program managers, and technical leaders Conduct discovery sessions with with prospects and Systems Integrators to understand current-state capabilities, requirements and desired business outcomes Design outcome-oriented services proposals that align GitLab capabilities with customer success metrics and objectives Structure engagements and commercial proposals to clear outcomes maintaining flexibility for staff augmentation and packaged offerings when needed Develop custom-scoped SOWs and staffing plans for complex implementations, engaging with technical architects and delivery leadership to ensure deliverability Articulate GitLab's services value proposition, catalog offerings, and implementation methodologies in the context of customer requirements Gain agreement on scope and price while guiding customers through commercial terms, procurement processes, and contracting structures Manage project- and account-level escalations, ensuring rapid resolution and maintaining customer confidence Position consulting, training, success tiers, and additional solutions proactively to ensure successful outcomes and long-term customer retention Facilitate solutioning sessions including implementation roadmapping, enterprise strategy discussions, and executive-level requirements gathering Drive measurable outcomes by structuring services that support customer success metrics, accurately forecasting services bookings, and tracking key performance indicators related to bookings, margin, and attachment to strategic opportunities. Own the engagement lifecycle from initial discovery and pre-sales solutioning through scoping, SOW development, staffing alignment, and transition to delivery, ensuring engagements are deliverable, clearly defined, and outcome-oriented. Influence cross-functional teams by articulating GitLab’s professional services value proposition in the context of federal requirements and compliance frameworks, and by feeding customer insights back into sales, delivery, and practice management. Partner with regional sales and engagement leadership to prioritize and manage services opportunities that support critical deals and strategic initiatives, providing clear recommendations on risk management, negotiation strategies, and commercial structures. Foster a culture of enablement and continuous improvement by training field teams on how to position and sell professional services by sharing trends, feedback, and suggestions that improve go-to-market content and operational processes. What you'll bring Demonstrated progressive experience structuring, scoping, and selling professional services engagements in the region Proven success operating in a pre-sales context, conducting discovery, designing outcome-oriented proposals, and developing custom statements of work (SOWs) and staffing plans for large, complex implementation projects. Solid understanding of software development lifecycle (SDLC), DevOps practices, and cloud transformation initiatives, with the ability to connect technical solutions to mission objectives and measurable business outcomes. Effective communication and interpersonal skills with executive presence, able to build trusted advisor relationships with division chiefs, program managers, contracting stakeholders, and senior technical leaders. Highly developed facilitation, negotiation, and problem-solving skills, including the ability to guide customers through acquisition processes, commercial structures, and risk mitigation strategies. Comfort working cross-functionally with sales, solutions architecture, delivery, and operations teams to align on deal strategy, staffing, and successful execution in a fast-paced environment. Capacity to work autonomously and asynchronously in a fully remote setting, managing multiple complex opportunities while maintaining accurate forecasting and consistent alignment with GitLab values and goals. The Professional Services Engagement Management team at GitLab is dedicated to designing and structuring services engagements that set our customers up for successful, long-term adoption of our DevSecOps platform. We build and manage strategic relationships with customers to understand their goals, surface their services needs, and translate complex transformation initiatives into clear, outcome-oriented engagement plans. Composed of experienced services, consulting, and delivery professionals distributed across multiple regions, we operate asynchronously to support field teams, shape implementation strategies, and guide customers through their services journey. We focus on creating scalable engagement models, fostering open communication with internal stakeholders, and adapting our services offerings to the evolving needs of a rapidly maturing organization and its customers. For more on how our team works, see the Professional Services Engagement Management handbook page . How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: India Job Overview: We are seeking a skilled and experienced Azure DevOps Engineer with a strong background in Linux administration to join our dynamic team. The ideal candidate will be responsible for managing and optimizing our Azure cloud infrastructure, ensuring seamless CI/CD pipelines, and maintaining the security and efficiency of our Linux-based systems. Senior Level - L3 Required Azure Cloud Experience Key Responsibilities: • Azure Cloud Management: •  Design, implement, and manage Azure infrastructure using Infrastructure as Code (IaC) tools like Terraform, ARM templates, or Bicep. •  Automate cloud deployments and manage resources using Azure DevOps pipelines, scripts, and other automation tools. •  Monitor and optimize the performance, scalability, and cost of Azure services. • CI/CD Pipeline Development: •  Create, maintain, and enhance CI/CD pipelines for applications and services hosted on Azure. •  Collaborate with development teams to integrate code repositories, build processes, and deployment automation. •  Ensure proper version control and release management practices are followed. • Linux Administration: •  Manage and maintain Linux servers, ensuring high availability, security, and performance. •  Perform regular system updates, patches, and configuration management using tools like Ansible, Puppet, or Chef. •  Troubleshoot and resolve system-related issues, including networking, security, and application performance. • Security and Compliance: •  Implement and enforce security best practices for both Azure cloud services and Linux servers. •  Conduct regular security assessments and audits, applying patches and updates as necessary. •  Ensure compliance with relevant regulations and industry standards. • Collaboration and Support: •  Work closely with development, QA, and operations teams to streamline processes and improve efficiency. •  Provide support for production systems, including on-call rotations as needed. •  Document processes, configurations, and best practices for both Azure and Linux environments. Required Skills and Qualifications: • Technical Expertise: •  Proven experience with Azure cloud services, including VM management, networking, storage, and security. •  Strong proficiency in Linux system administration, including experience with Red Hat, Ubuntu, or CentOS. •  Hands-on experience with CI/CD tools like Jenkins, Azure DevOps, GitLab, or similar. •  Proficient in scripting languages such as Bash, PowerShell, or Python. •  Familiarity with containerization technologies like Docker and orchestration tools like Kubernetes. • Problem-Solving: •  Strong analytical and troubleshooting skills, with the ability to diagnose and resolve complex technical issues. •  Experience in performance tuning, monitoring, and capacity planning for cloud and Linux environments. • Soft Skills: •  Excellent communication and collaboration skills, with the ability to work effectively in a team-oriented environment. •  Strong documentation skills and attention to detail. •  Ability to work independently and manage multiple priorities in a fast-paced environment. Preferred Qualifications: •  Certification in Azure (e.g., Azure Administrator, Azure DevOps Engineer). •  Experience with cloud-native tools and services like Azure Kubernetes Service (AKS), Azure Functions, or Logic Apps. •  Experience with network security and VPN configuration in cloud environments. •  Familiarity with database management in cloud environments (SQL, NoSQL).

Location: Remote, South Korea GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Support Engineer at GitLab, you'll sit at the intersection of Support and Engineering, helping customers solve complex, real-world challenges while running GitLab in diverse and demanding environments. You'll join the Engineering department and work directly with customers as they encounter edge cases. You'll dig into Linux systems, logs, and our Ruby on Rails codebase to troubleshoot performance issues, reproduce bugs, and contribute merge requests that fix problems at the source. You'll also improve our documentation, refine support processes in our issue tracker, and collaborate closely with Product, Development, Infrastructure, Customer Success, and Sales so customer feedback directly shapes our roadmap. In your first year, you'll build deep expertise across a range of GitLab implementations, strengthen our ability to keep customers productive on both self-managed GitLab and GitLab.com software as a service, and help create tools and content that make support more efficient and effective for the entire team. Some examples of our projects: A tool to automatically check a GitLab Omnibus install for known issues A solution to capture the state of a customer’s server for easier troubleshooting A tool which turns log files into interactive tables to easily sort and filter columns A ChatOps feature that makes it easier to identify user accounts on GitLab.com What you’ll do Act as an escalation point for difficult customer interactions and lead the resolution of complex issues through Zendesk tickets, merge requests, email, and video calls. Mentor and guide teammates on complex troubleshooting and customer communication through pairing sessions and cross-team collaboration. Advocate for and drive improvements to support practices, product quality, and reusable documentation and support content that directly influence team objectives. Collaborate with Product, Development, Infrastructure, Customer Success, and Sales teams to shape product goals, roadmaps, and priorities while driving fixes and new features. Participate in regular weekday and weekend on-call rotations during daytime hours, providing emergency support for self-managed GitLab and software as a service customers and coordinating incident communications with the GitLab.com Production team. Participate in hiring by reviewing applications and assessments and joining interviews to help grow the Support team. What you’ll bring Experience owning complex, customer-facing technical cases from initial contact through triage, reproduction, bug reporting, resolution, and clear customer communication, including difficult or escalated interactions. Strong experience with Linux systems administration, scripting, Git, and continuous integration and continuous delivery in production or customer environments, with the ability to investigate issues at both the infrastructure and application levels. Ability to mentor teammates on complex troubleshooting and customer communication through pairing sessions, case reviews, and cross-team collaboration. Experience collaborating with Product, Engineering, and Sales teams to turn customer feedback into product fixes, feature improvements, and roadmap priorities. Familiarity with DevOps practices and technologies such as Kubernetes and serverless computing, and an understanding of how different GitLab implementations operate and affect customers. Demonstrated ability to learn, collaborate across teams, and apply transferable skills from related technical support or engineering roles. Fluent Korean language skills (required) About the team We're a globally distributed group of Support Engineers across the Americas, Europe, the Middle East, and Africa, and Asia-Pacific. We work asynchronously and stay connected through pairing sessions, one-on-one meetings, coffee chats, and Slack. We structure our shifts to support our personal lives while meeting customer needs. Thanks to GitLab’s transparency value, you can see what we are working on and how we operate on our Support Team page . How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Perm; Kuala Lumpur; Baku; Vladivostok Workplace: onsite ABOUT YOU   We are looking for an Intermediate / Senior Frontend Developer to join a team responsible for building the platform powering all user-facing experiences. This role offers a unique opportunity to collaborate with both local and international teams, focusing on user-centric software that elevates the digital experience for Xsolla’s global audience. In this role you will have the opportunity to contribute in building high-performance frontend solutions used by game developers worldwide. This position requires strong frontend and platform-level experience, the ability to work on complex technical initiatives, and the capability to support predictable, reliable delivery.   ABOUT US   Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.   For more information, visit xsolla.com. Responsibilities: Build and evolve scalable, high-performance web applications using React and Node.js Collaborate with product managers, designers, and backend engineers to translate complex requirements into intuitive user experiences. Participate in code reviews, share best practices, and help maintain high engineering standards within the frontend team. Work closely with DevOps to streamline CI/CD pipelines, improve deployment reliability, and enhance observability through metrics and monitoring tools. Own features end-to-end — requirement refinement, implementation, testing, and delivery. Optimize frontend performance, focusing on loading times, rendering speed, and bundle efficiency. Ensure cross-browser and multi-device compatibility while meeting accessibility (a11y) and usability standards. Contribute to  modernization, refactoring, and performance enhancements to keep the platform scalable, maintainable, and aligned with product goals. Contribute and enforce engineering best practices across coding, documentation, testing, and review processes. Ensure strong automated test coverage and reliable CI/CD workflows that reduce manual effort and improve delivery predictability. Own operational excellence, including incident response, root-cause analysis, and long-term reliability improvements. Advocate for scalability, performance, security, and observability across the platform’s architecture and tooling. Identify technical risks, estimate complexity, and communicate trade-offs to leadership and stakeholders. Qualifications & Skills: 4+ years of software development experience with strong expertise in modern frontend engineering at scale. Deep hands-on knowledge of React including component architecture, SSR patterns, RSC, and complex UI data flows. Proficiency with Node.js and MongoDB for server-side functionality. Strong understanding of modern styling systems and theming approaches (vanilla-extract, styled-components, design tokens). Solid TypeScript practices, including strict typing, shared contracts, and schema validation (Zod or equivalent). Experience with Module Federation. Good understanding of bundling and compilation, experience with webpack/rollup/vite/esbuild Experience with automated testing frameworks (Vitest/Jest) and end-to-end testing (Playwright/Cypress). Good understanding of backend integration patterns (REST, GraphQL, RPC-style APIs). Experience with CI/CD workflows (GitLab CI or similar), private registries, and secure artifact handling. Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field. Nice to Have: Experience building platforms or tooling used across multiple frontend teams (design systems, template engines, configuration frameworks). Experience with react-native/mobile experience. Knowledge of performance optimization strategies for client-side and server-side rendering. Understanding of accessibility, internationalization, and semantic UI design best practices. Experience developing SDKs, CLI tools, or developer-facing automation. Familiarity with event-driven UI flows, real-time interfaces, or edge-rendering strategies. Background improving developer platforms, observability stacks, or performance monitoring systems. Comfort with UI-as-data approaches and leveraging AI-assisted/no-code tooling to accelerate feature delivery. The duties and responsibilities of this position may evolve over time to support the organization's goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy. For any inquiries related to data privacy, please contact: careers@xsolla.com Explore more opportunities at: https://xsolla.com/careers

Location: Bangalore, India GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Support Engineer at GitLab, you'll sit at the intersection of Support and Engineering, helping customers solve complex, real-world challenges while running GitLab in diverse and demanding environments. You'll join the Engineering department and work directly with customers as they encounter edge cases. You'll dig into Linux systems, logs, and our Ruby on Rails codebase to troubleshoot performance issues, reproduce bugs, and contribute merge requests that fix problems at the source. You'll also improve our documentation, refine support processes in our issue tracker, and collaborate closely with Product, Development, Infrastructure, Customer Success, and Sales so customer feedback directly shapes our roadmap. In your first year, you'll build deep expertise across a range of GitLab implementations, strengthen our ability to keep customers productive on both self-managed GitLab and GitLab.com software as a service, and help create tools and content that make support more efficient and effective for the entire team. Some examples of our projects: A tool to automatically check a GitLab Omnibus install for known issues A solution to capture the state of a customer’s server for easier troubleshooting A tool which turns log files into interactive tables to easily sort and filter columns A ChatOps feature that makes it easier to identify user accounts on GitLab.com What you’ll do Act as an escalation point for difficult customer interactions and lead the resolution of complex issues through Zendesk tickets, merge requests, email, and video calls. Mentor and guide teammates on complex troubleshooting and customer communication through pairing sessions and cross-team collaboration. Advocate for and drive improvements to support practices, product quality, and reusable documentation and support content that directly influence team objectives. Collaborate with Product, Development, Infrastructure, Customer Success, and Sales teams to shape product goals, roadmaps, and priorities while driving fixes and new features. Participate in regular weekday and weekend on-call rotations during daytime hours, providing emergency support for self-managed GitLab and software as a service customers and coordinating incident communications with the GitLab.com Production team. Participate in hiring by reviewing applications and assessments and joining interviews to help grow the Support team. What you’ll bring Experience owning complex, customer-facing technical cases from initial contact through triage, reproduction, bug reporting, resolution, and clear customer communication, including difficult or escalated interactions. Strong experience with Linux systems administration, scripting, Git, and continuous integration and continuous delivery in production or customer environments, with the ability to investigate issues at both the infrastructure and application levels. Ability to mentor teammates on complex troubleshooting and customer communication through pairing sessions, case reviews, and cross-team collaboration. Experience collaborating with Product, Engineering, and Sales teams to turn customer feedback into product fixes, feature improvements, and roadmap priorities. Familiarity with DevOps practices and technologies such as Kubernetes and serverless computing, and an understanding of how different GitLab implementations operate and affect customers. Demonstrated ability to learn, collaborate across teams, and apply transferable skills from related technical support or engineering roles. About the team We're a globally distributed group of Support Engineers across the Americas, Europe, the Middle East, and Africa, and Asia-Pacific. We work asynchronously and stay connected through pairing sessions, one-on-one meetings, coffee chats, and Slack. We structure our shifts to support our personal lives while meeting customer needs. Thanks to GitLab’s transparency value, you can see what we are working on and how we operate on our Support Team page . How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .