Location: Sydney, Australia
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic’s APAC go-to-market organisation is the fastest-growing part of our international business, spanning markets with distinct languages, cultures and buying styles. Today, enablement for the region is delivered by our global and EMEA teams. As we scale in APAC, we are establishing an initial in-region enablement presence, based in Sydney and supporting the field across the region.
As Enablement Lead, you will be hands-on in getting the APAC field ready: onboarding, ongoing skill development, manager coaching support and launch readiness, across GTM functions, not just sales. You will spend most of your time in the room, running sessions, building programmes and working directly with sellers and managers, in the time zones and languages where customer conversations happen.
This is a build role with a global spine. You inherit a working global and international enablement engine. Your job is to adapt it for APAC, deliver it across the region, and feed what you learn back into the international and global programme.
How we work: adults learn by doing, so we build sessions around live activity: practice, reflection, real customer scenarios. The measure is not what was covered in the room. It is what changes a week later in how people think, decide and sell.
This takes creativity and a solid understanding of how adults learn, applied at speed. The frontier moves quickly and the field is scaling fast. Much of the work is unlearning: helping experienced sellers let go of pre-AI habits, not just teaching new ones. AI is what makes this scalable: endless practice partners, personalised scenarios from real deals, feedback minutes after a call. You will use it that way, not to generate more content.
Key responsibilities
Set up the APAC enablement rhythm: in-region onboarding cohorts, live practice-based sessions in APAC time zones, and a feedback loop into the global programme
Adapt the international portfolio for APAC, where content for several markets needs to be written and translated ahead of delivery
Personally design and facilitate deal walkthroughs, role-plays and customer-conversation rehearsal, favouring practice over presentation
Partner with regional GTM leaders to build a coaching standard that scales as the manager layer grows
Own launch readiness for the region, so that when a new model or product ships, the APAC field is certified and conversation-ready in the same week cycle as everyone else
Build the measurement habit: track what the field does differently afterwards, not content shipped or attendance
Minimum qualifications
8+ years in GTM enablement, sales productivity or similar roles, including experience leading or running enablement programmes
Experience delivering GTM enablement in APAC, ideally across more than one of the region’s markets
Experience influencing beyond your own team or region, such as a programme adopted elsewhere or a senior stakeholder whose decision you changed
Hands-on track record designing and running practice-first enablement, measured by changes in field behaviour
A working understanding of how adults learn, and comfort helping experienced sellers unlearn pre-AI habits
Creativity with AI in your craft: personalised practice, real-deal scenarios and fast feedback rather than more content
Experience owning programmes end to end, from design through delivery and measurement
Experience enabling a field across languages and cultures, and knowing what breaks when English-first content ships as-is
Comfort working with sales leaders as a peer, including pipeline reviews, deal inspection and forecast conversations
Good judgement on when to adapt global programmes and when to adopt them as-is
Strong candidates may also
Have held both a global and an APAC enablement role
Have run enablement delivered across multiple APAC markets
Have helped build or scale an enablement function
Have carried a quota or led sellers earlier in their career
Have enablement experience in AI, developer platforms or technical products sold to both executives and builders
Have built manager or coaching programmes, not just individual-contributor enablement
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
leadSydney, Australia; You will spend most of your time in the room, running sessions, building programmes and working directly with sellers and managers, in the time zones and languages where customer conversations happen; Set up the APAC enablement rhythm: in-region onboarding cohorts, live practice-based sessions in APAC time zones, and a feedback loop into the global programme
СберЗдоровье — аккредитованная IT-компания и одна из крупнейших Digital Health платформ в России. Компания развивает новое направление AI-native продуктов: мобильное приложение, ИИ-помощник, персонализированный риск-профиль и сервисы для улучшения понимания здоровья пользователя.
Ищут Middle / Senior Python Backend Developer. Основной фокус роли — backend-сервисы, API, интеграции, работа с данными пользователя и production-контур для AI-сценариев. Роль не связана с ML Engineer или research, а требует сильной backend-инженерии с использованием FastAPI, Pydantic, PostgreSQL, Redis, интеграций, надежности, безопасности и observability. Работа в кросс-функциональной команде с ML, Mobile, Frontend/PWA, QA, SA и Product.
Задачи:
— Разрабатывать и проектировать backend-сервисы на Python / FastAPI.
— Проектировать и поддерживать REST API для мобильного приложения, PWA, риск-профиля и ИИ-помощника.
— Описывать и поддерживать контракты API: request/response schemas, validation, error model, versioning.
— Работать с Pydantic, PostgreSQL, Redis и при необходимости S3-compatible storage.
— Интегрироваться с AI/ML-слоем: n8n-прототипы, FastAPI/FastMCP-сервисы, LLM API, RAG/context, Qdrant, traces.
— Строить observability: structured logs, trace/request id, metrics, dashboards, error tracking.
— Писать поддерживаемый код, покрывать критичную логику тестами, участвовать в code review и технических обсуждениях.
Требования:
— Опыт backend-разработки на Python от 3 лет.
— Хорошая база в технологиях веба: HTTP, контейнеры, хранение, веб-серверы.
— Практический опыт разработки production API на FastAPI, Django, Flask или аналогичном backend-фреймворке; FastAPI будет сильным плюсом.
— Уверенное владение Python.
— Здравый смысл в использовании ИИ-агентов.
— Хорошее понимание PostgreSQL: схемы, связи, индексы, транзакции, миграции, профилирование запросов.
— Опыт проектирования REST API и умение договариваться о контрактах с mobile/frontend/SA/QA.
— Опыт работы с микросервисами.
— Умение писать тесты для критичной backend-логики.
— Готовность работать в продуктовой команде с быстро меняющимися требованиями, где API влияет на mobile, PWA и AI-сценарии.
Будет плюсом:
— Опыт работы с очередями: Kafka/RabbitMQ, Celery.
— Понимание зоны ответственности AI/ML и классического Python-сервиса.
— Знание AI/ML инструментов и подходов.
— Опыт в MedTech, HealthTech, FinTech или других доменах с чувствительными данными.
Требуется инженер, который понимает продуктовый сценарий, умеет уточнять требования, думает контрактами, состояниями, ошибками и edge cases, строит надежные интеграции с backend, mobile, PWA и AI-слоем, пишет поддерживаемый код, умеет работать с логами, trace id и production-инцидентами, аккуратно относится к медицинским и персональным данным.
Условия:
— Возможность строить AI-native health-продукт с нуля.
— Быстрый путь от backend-решения до мобильного пользовательского сценария.
— Сложные задачи на стыке backend, AI, медицинского контекста и пользовательских данных.
— Работа в кросс-функциональной команде с Product, TL, ML, Mobile, Frontend/PWA, QA, SA, DevOps/MLOps и медицинскими экспертами.
— Удаленный формат внутри РФ или офис в Москве.
— Корпоративная техника.
— Медицинская программа с телемедициной, очными приемами, психологами, стоматологией, лабораторными и инструментальными диагностиками.
— Оплачиваемые курсы английского языка.
— СберУниверситет и оплата профильного обучения и курсов.
— Поддержка спорта и wellbeing-программы.
Location: İstanbul Office
Workplace: Remote
OUR STORY
Pointr is the market leader in Indoor Mapping, Location and Analytics, and the inventor of AI-based map production. Its innovative (20+ patents) Pointr Maps™ platform is used by millions of users across offices, retail locations, airports, hospitals, and more every month.
As the top choice of Fortune 100 customers and billions of sqft. deployed globally (30+ countries), Pointr is always on the lookout for great team members to support its fast growth. Our core values are Ownership, Harmony, and Scale, and we look for Passionate, Kind, and No-Ego team members to join the team.
ROLE OVERVIEW
We're looking for a Sr. R&D Engineer to join the Location team and improve the positioning engine behind Pointr's blue dot offering, used in airports, hospitals, and corporate campuses. The engine turns noisy real-world sensor data into a reliable location estimate, indoors and outdoors. It runs primarily on iOS and Android, with the shared C++ core also supporting WebAssembly and backend services.
You will take algorithm improvements from research through implementation, validation on real venue data, and release. The work spans probabilistic estimation, sensor fusion, and applied geometry, including the native mobile scanning code that supplies the engine's measurements.
You'll join a small, senior team with ownership over technical decisions and a short path from experiments to customer deployments.
WHAT YOU'LL DO
- Improve the accuracy, responsiveness, and robustness of Pointr's indoor-outdoor positioning algorithms across a wide range of venue types, devices, and real-world conditions.
- Research, develop, and evaluate positioning algorithms, spanning classical estimation and machine learning approaches, and measure whether they improve results on real venue data.
- Research and investigate emerging positioning technologies. Some work involves development kits, reference hardware, and measurement setups for capabilities not yet available on shipping phones.
- Build and use offline replay, accuracy regression suites, and simulation tools to measure improvements. Validate on real iOS and Android devices, where sensor behavior and runtime constraints can differ from desktop results.
- Develop production code in the shared C++ engine and the native iOS and Android sensor and radio scanning layers, with attention to performance, memory use, thread safety, and test coverage.
- Turn field issues, such as suboptimal hardware deployments or unexpected sensor behavior, into reproducible test cases and engine improvements.
- Use AI coding agents daily for research and development, and take responsibility for reviewing and validating their output.
- Shape technical decisions through experiments and code review. Document the reasoning behind your work and contribute invention disclosures where warranted.
WHAT SUCCESS LOOKS LIKE
- First 90 days: independently run and interpret the accuracy measurement tools, and ship your first engine improvement with tests and on-device validation.
- 6 months: own a significant area of the engine, deliver measurable positioning improvements, and diagnose field issues from customer venues.
- 12 months: set technical direction and measurement standards for your area, with improvements deployed at customer scale. Help the team develop and validate algorithms more effectively through reviews and better tooling.
WHAT WE SEEK
- 6+ years of professional software engineering experience, including performance-sensitive production code. Depth in algorithms and estimation matters more than your current programming language; prior C++ experience is preferred, not required.
- Strong grounding in probabilistic state estimation and sensor fusion, including recursive Bayesian filtering and particle-based methods, with the judgment to choose an approach suited to the problem.
- Solid applied mathematics, including linear algebra, probability, numerical methods, and geometry. You can distinguish model limitations from data quality problems.
- Experience working with noisy, real-world sensor time series: reproducing issues from recorded traces, isolating causes, and validating changes with measurable results and automated tests.
- Daily use of AI coding agents and a basic understanding of how they work, including context windows, tool use, prompting, instruction files, and common failure modes. You can direct agents effectively and critically review their output.
- Working knowledge of iOS or Android development, enough to build and debug on real devices and modify native platform code.
- Comfort with native development tools, including build systems, Git, compilers, sanitizers, and profilers, and with cross-platform constraints.
- Clear technical communication with engineers and non-engineers, and a collaborative approach to technical disagreements and code review.
- Professional fluency in English, both written and spoken.
PREFERRED QUALIFICATIONS
- Experience in indoor positioning, GNSS, robotics, SLAM, pedestrian dead reckoning, or RF signal processing.
- Hands-on experience with Claude Code or OpenAI Codex; other AI coding agents also qualify. Experience building agent tools or integrations is a plus.
- Experience with modern C++, Swift, or Kotlin, or shipping a shared native core in iOS and Android apps.
- Familiarity with mobile constraints that affect positioning, including background execution, sensor and radio scanning APIs, power budgets, and device differences.
- Knowledge of ranging and positioning methods used with radio technologies such as BLE, UWB, or Wi-Fi.
- Experience with computational geometry, geospatial data, or map processing. Wayfinding and graph algorithms are useful secondary skills.
- Experience applying machine learning to motion or signal models, with evidence that it improves on classical estimation methods.
- Experience building simulation or visualization tools for algorithm development.
- An MS or PhD in a relevant field, research publications, or equivalent demonstrated depth in positioning, estimation, or spatial algorithms.
WHAT WE OFFER
- A supportive, kind (no-ego), and smart team
- International environment and inclusive culture
- Competitive base salary and stock options, based on experience and market
- Private supplementary health insurance, in addition to statutory SGK coverage
- Paid annual leave under Turkish Labor Law (14 days/year for years 1–5 of service, rising with tenure), plus 5 additional paid days in your first year as a Pointr benefit
- Official public holidays as set by the Turkish government (approximately 15 days in 2026, including national holidays and the Ramadan and Sacrifice Feast holidays)
- Paid sick leave with a doctor's report, per Turkish Labor Law
- 24 weeks of paid maternity leave (state-paid) and up to 6 weeks of paid paternity leave, topped up by Pointr Bilişim above the statutory minimum
- Mandatory SGK social security contributions
Do Not Meet Every Requirement? Apply anyway. We are not looking for perfect resumes. We are looking for the right teammate who is excited to contribute to our mission and grow with us.
HOW WE USE YOUR DATA
Pointr Bilişim A.Ş. processes the personal data you submit as part of your application in accordance with Turkey's Personal Data Protection Law No. 6698 (KVKK), solely to assess your candidacy and manage recruitment. Our full candidate clarification notice (Aydınlatma Metni) is available upon request.
#LI-REMOTE
Do Not Meet Every Requirement? Apply anyway. We are not looking for perfect resumes. We are looking for the right teammate who is excited to contribute to our mission and grow with us.
WE SUCCEED TOGETHER
Great outcomes happen when talented, diverse people come together with a shared purpose. We value empathy, humility, and expertise, and we believe the best ideas come from collaboration, thoughtful challenges, and open feedback.
We empower our teams with clear goals and ownership, creating an environment where everyone can contribute, grow, and succeed. We take responsibility for our individual and collective development, celebrate our progress, learn from our experiences, and recognize the impact we create together.
We are an equal opportunity employer and are committed to building a company that embraces and celebrates diversity and inclusion. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. We have read the studies and understand that diverse teams build better products, bring more perspective to the table, contribute to a company’s financial success, and help foster a more inclusive environment for all employees, but the bottom line is that it's the right thing to do.
We are committed to providing an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or recruiting process, please reach out to your recruiter or contact our team at hiring@pointr.tech hiring@pointr.tech.
A NOTE ON THE USE OF AI IN OUR INTERVIEW PROCESS
While we understand that AI is an important tool in a modern skillset, we ask that you do not utilize AI assistants live on our interviews. Of course, use any tools you need to prepare! But we'd like for you to have a real human-to-human conversation with our team.
On our end, we utilize a platform called Granola as a notetaker and review tool to ensure a fair and transparent hiring process.
Beware of scammers! All legitimate communication from Pointr regarding your application will come directly from an @pointr.tech http://pointr.tech email address and through our applicant tracking system, Ashby. We will never ask for personal financial information or conduct interviews outside of these official channels.
Location: Istanbul, Turkey
P.I. Works is the first company in the world to automate the management of a commercial 5G network.
Our automated network management products and services empower mobile operators to accelerate network transformation and to drive network quality and efficiency on the path to 5G. These solutions have been successfully deployed by 87 mobile network operators across 60 countries worldwide.
We are looking for an experienced
Project Manager
to lead complex Mobile Network Automation & Optimization projects for our global customers, in a challenging multi-national and multi-cultural work environment.
Job Description:
Take overall responsibility for planning, coordinating, and executing assigned mobile network projects, spanning
network automation software, optimization, engineering, professional and managed services
from initiation through completion.
Manage multiple large, complex projects simultaneously, working within stringent deadlines to complete assignments within a restricted time period.
Coordinate cross-functional teams including Engineering, Product, Integration, Support, Delivery, Sales, Finance, and external partners, across geographically distributed locations and time zones.
Act as the primary interface with customer project managers, technical teams, and senior stakeholders, building customer confidence through transparent and structured project management.
Establish and maintain cooperation and relations with Mobile Network Operator stakeholders and internal department employees.
Coordinate activities involving multi-vendor, multi-technology mobile networks, including 2G/3G/4G/5G, RAN, network automation, and SON/AI-driven optimization.
Interpret, analyze and evaluate available data, and make decisions concerning complex and comprehensive operational problems.
Establish and maintain project risk and issue registers, proactively identifying and mitigating technical, commercial, resource, and operational risks.
Manage project financials, resource planning, customer acceptance, and reporting; estimate, manage, and de-risk project schedules and budgets.
Actively take part in contract preparation and pre-sales phases of the projects; support business development by identifying new opportunities and contributing to proposals and solution design.
Ensure project deliverables meet contractual and agreed technical requirements, coordinating customer acceptance, KPI verification, and final handover activities.
Exercise good judgment in safeguarding confidential or sensitive information.
Communicate effectively, orally and in writing, at all levels, including with C-level stakeholders.
Support Managed Services and Professional Services engagements, including service mobilization, SLA/KPI monitoring, and subcontractor coordination where required.
Required Qualifications:
Bachelor’s degree in Telecommunications, Electrical/Electronics Engineering, Computer Engineering, Information Technology, or a related technical discipline.
8+ years of experience in the mobile telecommunications industry, including at least 5+ years in project/program management or a comparable customer-facing delivery leadership role.
PMP Certification is a plus.
Functional knowledge of Microsoft Project and PMBOK methodology.
Proven project management experience in multi-country, multi-cultural, and customer-facing environments.
Demonstrated team building and leadership skills, including the ability to lead teams without direct hierarchical authority.
Good understanding of mobile network technologies including 4G/5G, RAN, network optimization, automation, OSS/BSS, or managed services.
Solid understanding of engineering technical issues/needs, financial, sales, and marketing.
Excellent presentation skills, with strong stakeholder management and negotiation skills.
Experience communicating effectively through all stages of a project’s lifecycle, including C-level communication.
Travel between project locations will be needed.
Fluent English is a must; a second language is a plus.
Experience in Network Automation/SON, AI-driven optimization, RAN Optimization, Telecom Software Solutions, Professional and Managed Services, or System Integration is a plus.
Location: Ho Chi Minh City, Vietnam; Vietnam
Top Reasons To Join Us
Working for the Insurtech Market Leader.
100% Remote
Working with cutting edge technologies (Kubernetes, Terraform, GraphQL etc.) and multiple Cloud providers (AWS/Azure/GCP).
About Us
At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone.
We are a leading global no-code insurance platform for health, life, and P&C.
We’re the winner of the Insurtech of the Year in all of Asia and other awards globally.
We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more.
We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world.
We are fully funded and backed by reputable VC funds and strategic institutional investors.
We have a global presence in Asia, EMEA and the Americas.
We’ve grown our annualized revenue by over 30x since January 2021.
We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world.
About the Role
We are seeking a
Senior Full Stack Engineer
with a strong focus on
Support & Observability
to join our global engineering support team. This role is ideal for engineers who are passionate about solving complex technical problems, improving system reliability, and delivering exceptional customer experiences.
You’ll be part of the
frontline technical team
—working directly with customers, troubleshooting and resolving platform issues, and collaborating with engineering teams to improve our systems, tools, and processes. While this is a support-heavy role,
solid software engineering skills and strong observability knowledge are essential
.
About Support Team
Our Support Team acts as the
first line of technical assistance
for our customers and internal stakeholders. We not only resolve technical issues but also focus on
advocating for customers, enhancing support tools, improving documentation, and collaborating closely with engineering teams
to elevate the overall experience.
The team works closely with
product and project engineering teams
to deliver the
best possible experience to our customers at scale
, ensuring that solutions are not only reactive but also continuously improved for long-term impact.
What You Will Do
Triage and troubleshoot support issues, when required escalate to project or product engineering teams.
Analyze system behavior using observability tools—logs, metrics, tracing—to diagnose root causes of incidents in distributed systems.
Debug application code (primarily in .NET or NodeJS) and, when required, contribute fixes or code-level solutions.
Take ownership of technical issues by directly investigating and resolving problems at the code level, including identifying root causes and implementing fixes when necessary.
Work closely with our technical stack (AWS, Azure, GCP, Kubernetes, Dapr, Terraform, Temporal, Mongo Atlas, PostgreSQL) and our platform languages (.NET, NodeJS, Java).
Configure enterprise monitoring solutions.
Conduct thorough post-incident reviews to identify root causes and implement preventive measures.
Automate support needs, develop runbooks, improve and maintain support tools.
Participate in infrastructure capacity planning, demand forecasting, software performance analysis and systems tuning.
Understand our product offerings and continuously look for ways to improve the engineering support experience and platform engineering tooling.
Participate in R&D / explorations / automation with AI.
Help define and drive adoption of KPIs such as CSAT, NPS, resolution time, and first contact resolution.
Participate in strategic discussions around customer lifecycle, retention, and satisfaction.
What We Need
At least 6 years of experience in support or full stack engineering with a strong focus on delivery, observability, and cloud technologies.
Strong hands-on experience in software development with modern technologies such as
.NET,
Node.js
and
React
or
Vue.js.
Proven experience
leading a squad/team
, coordinating team members, driving delivery, and providing technical guidance and mentorship.
Distributed Systems Troubleshooting: Proven track record of diagnosing and resolving complex issues in distributed systems.
Observability and Monitoring Tools: Experience in utilizing observability platforms for metrics, logs, and tracing to pinpoint root causes in microservice architectures.
Exceptional problem-solving skills and ability to take ownership of customer issues through to resolution.
Strong communication and interpersonal skills to build rapport with customers and collaborate effectively with internal teams.
Fluent in English.
A customer-first mindset—empathetic, responsive, and solutions-driven.
A humble attitude, an eagerness to help others, and a desire to pick up whatever knowledge you're missing to make both your team and our customers succeed.
Being adept at frequent context switching and working on multiple projects at once with expansive ownership, and ruthlessly prioritize.
You might thrive in this role if
You prefer short projects where you can go deep and chase a problem down vs. building long-term solutions over many months. You enjoy seeing multiple use cases, understanding the broad landscape, all while going deep on specific issues.
You have previous experience in the insurance or InsurTech space.
You are proficient with customer support platforms (e.g., Jira, Zendesk).
You have proven track record of leading and scaling customer service operations in a fast-paced environment.
Why You'll Love Working Here
International Environment
Competitive remuneration package
Fully Remote
Annual Leave
Annual Performance Bonus
Stock Options after 6 months
Health Insurance
Remote Work Allowance
Company activities and events
Learning and development plan
CoverGo Company
Video
By submitting your application, you confirm that you have read, understood, and accepted the content of CoverGo’s
Privacy Notice
and you consent to the processing of your data as part of this application.
Location: Tokyo, Japan
About the Company
Our client is a Hong Kong-headquartered hospitality technology and services company with operations across Asia Pacific.
Since 2003, the company has partnered with leading 4–5 star hotels to design and manage loyalty, rewards, membership, and local guest engagement programs. Its portfolio currently includes approximately 20 hotel membership programs, with continued expansion across markets including Tokyo, Manila, and Saipan.
The company combines technology and hospitality expertise to help hotels strengthen relationships with their most valuable local guests and deliver a more engaging membership experience.
About the Role
We are looking for a Membership Ambassador to drive membership enrolment, engagement, and guest satisfaction at one of our partner hotels in Tokyo.
This is a highly customer-facing and sales-oriented role, working closely with the hotel's F&B team while reporting directly to the company's Senior Management Team.
You will be responsible for increasing awareness and adoption of the hotel's membership program, onboarding new members, and ensuring existing members receive a consistently positive experience.
Key Responsibilities
Drive new member enrolment through proactive engagement with hotel guests and F&B customers.
Promote the membership program and maximise its visibility across the hotel.
Welcome and onboard new members, explaining membership benefits and services.
Build strong relationships with members and encourage ongoing engagement and participation.
Support members and their guests throughout their hotel experience, ensuring a positive and memorable experience.
Work closely with the hotel's F&B team to support smooth service delivery for members.
Build strong relationships with hotel department heads and coordinate timely member communications.
Support the planning, execution, and hosting of member events, promotions, and engagement activities.
Gather member feedback and identify opportunities to improve the membership and guest experience.
Prepare regular activity and performance reports covering membership growth, member feedback, events, and platform improvements.
Attend regular hotel F&B and management meetings as required.
Work closely with the company's Senior Management Team and hotel management to achieve agreed KPIs.
Key KPIs
New membership enrolments
Member engagement and participation
Member satisfaction and feedback
Membership visibility and conversion
Event and promotional participation
Quality and consistency of member support
Requirements
2–5 years of experience in hospitality, hotel operations, F&B, retail, sales, customer service, or another highly customer-facing environment.
Strong verbal communication skills in Japanese and English.
Comfortable engaging with customers proactively and building rapport with different types of guests.
Service-oriented with a strong focus on creating a positive customer experience.
Sales-minded and comfortable promoting products, services, or membership programs.
Strong interpersonal and relationship-building skills.
Able to work independently while collaborating closely with hotel teams and management.
Strong organisational skills and attention to detail.
Comfortable working in a fast-paced, on-site hospitality environment.
Previous experience in a hotel, hospitality, membership, loyalty, F&B, or premium customer-service environment is preferred.
Working Arrangement
On-site at a partner 4–5 star hotel in Tokyo
Tuesday–Saturday
12:00 PM–9:00 PM
Location: Dubai, United Arab Emirates
We are developing a competitive senior cricket programme in Dubai and is seeking an experienced
Head Cricket Coach
to lead the sporting development and performance of the club.
This is a hands-on leadership role responsible for
team performance, training, player development, recruitment, trials, squad selection, and match preparation
. The successful candidate will also contribute to establishing the club’s playing philosophy, coaching structure, and long-term sporting strategy.
Key Responsibilities
Take overall responsibility for the performance and development of the senior team.
Plan, structure, and lead senior-team training programmes and sessions.
Develop and implement the club’s playing philosophy and coaching methodology.
Lead match preparation, tactical planning, and matchday management.
Develop game plans based on opposition, playing conditions, and squad strengths.
Lead player recruitment, trials, assessment, and squad selection.
Identify squad requirements across batting, bowling, wicketkeeping, and fielding.
Assess prospective players and provide recommendations to club management.
Develop players technically, tactically, and strategically.
Establish Individual Development Plans (IDPs) and conduct regular player reviews.
Set and maintain professional standards for training, attendance, discipline, preparation, and performance.
Utilise video analysis and performance data where appropriate.
Manage player workloads and competitive preparation in coordination with relevant performance staff.
Assist with the recruitment and management of assistant and specialist coaches.
Develop leadership within the playing group.
Contribute to long-term squad planning and the sporting strategy.
Work closely with club management on the continued development of the cricket programme.
Requirements
Proven experience coaching
senior/adult cricket teams
.
Previous experience as a
Head Coach, Senior Assistant Coach, or Performance Coach
is highly desirable.
Strong technical knowledge of batting, bowling, fielding, and wicketkeeping.
Strong understanding of modern cricket tactics and match strategy.
Proven experience in player assessment, trials, recruitment, and squad selection.
Strong leadership and player-management capabilities.
Ability to work effectively with players from diverse cultural and cricketing backgrounds.
Excellent communication, organisational, and planning skills.
Professional approach to training, match preparation, and performance management.
Experience in professional, first-class, franchise, national, academy, or other high-performance cricket environments is an advantage.
Previous UAE or Gulf cricket experience is advantageous but not mandatory.
Former professional playing experience is an advantage but not essential.
Mandatory Coaching Qualification
Candidates must hold at least an ICC Coaching Level 1 qualification or a recognized equivalent qualification issued by a national cricket governing body.
Higher-level qualifications will be strongly preferred, including:
ICC Coaching Level 2
ICC Coaching Level 3
ECB coaching qualifications or recognised equivalent
Cricket Australia coaching qualifications or recognised equivalent
Other recognised national governing body coaching qualifications
Coaching qualifications will be assessed alongside the candidate’s senior coaching experience, playing background, leadership experience, and track record of player development.
Benefits
Competitive compensation based on experience and qualifications
UAE employment visa
Medical insurance
Opportunity to play a key role in building a competitive senior cricket programme
Significant involvement in player recruitment, trials, and squad selection
Opportunity to contribute to the recruitment of assistant and specialist coaching staff
Direct involvement in the sporting development and long-term strategy of the cricket club
Задачи:
— Разработка и доработка конфигураций 1С:УХ (Управление холдингом) и 1С:СКК (Сводный корпоративный бюджет/Казначейство).
— Проектирование и реализация новых подсистем, документов, справочников, отчётов и обработок.
— Оптимизация производительности: запросы, индексы, планы выполнения, работа с большими объёмами данных.
— Интеграция 1С с внешними системами: REST/HTTP, XML/JSON, шины данных, обмен с другими конфигурациями 1С.
— Работа с правами доступа (RLS), ролями, настройка безопасности в контуре холдинга.
— Участие в тестировании и релизах, code review, улучшение качества кода и инженерных практик.
— Взаимодействие с командами разработки, аналитиками, ключевыми пользователями и бизнес-стейкхолдерами.
Требования:
— Коммерческий опыт разработки на 1С от 3 лет, уровень Middle+ / Senior.
— Уверенное владение платформой 1С:Предприятие 8.3: управляемые формы, БСП, расширения, механизмы обновления.
— Глубокое знание типовых конфигураций: 1С:УХ, 1С:СКК, желательно также ERP/УПП/КА.
— Опыт доработки типовых конфигураций с сохранением возможности обновления.
— Уверенное владение языком запросов 1С: сложные запросы, соединения, агрегаты, временные таблицы, оптимизация.
— Опыт работы с SQL (PostgreSQL/MS SQL): планы выполнения, индексы, базовая оптимизация запросов.
— Понимание методологии учёта в УХ/СКК: консолидация, бюджетирование, казначейство, внутригрупповые операции.
— Опыт интеграции 1С с внешними системами: HTTP/REST, XML/JSON, файловые обмены, шины данных.
— Опыт работы с правами доступа (RLS), ролями, настройка безопасности в контуре холдинга.
— Умение работать автономно, брать задачу целиком и доводить до результата.
— Умение переводить бизнес-требования в технические решения и аргументировать свой выбор.
Будет плюсом:
— Сертификаты 1С:Профессионал / 1С:Специалист по УХ, СКК, ERP.
— Опыт работы с большими объёмами данных, высоконагруженными контурами 1С.
— Практика работы с Git, CI/CD для 1С (vanessa-runner, 1C:EDT, 1C:DevOps).
— Опыт настройки и оптимизации СУБД (PostgreSQL/MS SQL) под 1С: индексы, статистика, параметры.
— Знание смежных конфигураций: 1С:ERP, 1С:УПП, 1С:КА, 1С:ЗУП.
— Английский язык для работы с зарубежной документацией, командами и стейкхолдерами (для европейских и американских проектов нужен уровень B2+).
Процесс:
— Короткое общение с рекрутером.
— Техническое интервью / TechCertify-скрининг.
— Передача на подходящие проекты клиентам.
Задачи:
— доработка типовых конфигураций 1С (ERP, УТ), построение технической архитектуры, рефакторинг кода для повышения производительности;
— настройка обменов с внешними ИС (веб-сервисы, HTTP-сервисы);
— настройка адресного склада, топология, правила размещения, ТСД, работа с Клеверенс;
— поддержка пользователей;
— обучение пользователей работе в новой системе, написание инструкций и документации;
— обновление версий до актуальных релизов, участие во внедрении системы «Честный ЗНАК».
Требования:
— высшее техническое образование (ИТ, прикладная математика, информатика);
— опыт разработки 1С от 5 лет (уровень Senior);
— обязательный опыт внедрения или глубокой модернизации 1С:ERP с пониманием методологии оперативного, управленческого и бухгалтерского учета;
— глубокое знание платформы 8.3: управляемые формы, СКД, язык запросов, клиент-серверная архитектура, работа с хранилищем конфигураций, расширения;
— опыт работы с типовыми конфигурациями: ERP, УТ, БП, ЗУП;
— успешный опыт интеграции 1С с внешними системами;
— знание законодательства РФ по бухгалтерскому и налоговому учету, соблюдение требований и отслеживание изменений;
— развитые коммуникативные навыки, умение слушать и слышать пользователя, переводить бизнес-задачи на язык кода, ответственность за решение;
— готовность работать в интенсивном многозадачном режиме (поддержка + развитие);
— наличие сертификатов 1С будет преимуществом.
Условия:
— полная занятость, работа в офисе, график 5/2 (с 9:00 до 18:00);
— официальный трудоустройство;
— возможность реализовать профессиональные знания и навыки;
— достойная заработная плата;
— ДМС.
Meta IT School Andijon shahrida frontend ustozini ishga taklif qilmoqda. Ish vaqti 9:00 dan 18:00 gacha, haftada 6 kun oflayn rejimda ishlash talab etiladi. Maosh 3 000 000 dan 15 000 000 so'mgacha. Vazifalar qatoriga darslarni qiziqarli o'tkazish, amaliy mashg'ulotlarda o'quvchilarga yordam berish, uy vazifalari va loyihalarni bajarishda ko'maklashish kiradi. Nomzoddan HTML, CSS va JavaScript bo'yicha asosiy bilimlar talab qilinadi. Bolalar bilan ishlash tajribasi afzallik hisoblanadi. Shuningdek, mas'uliyatli bo'lish, tushuntirish qobiliyatiga ega bo'lish, senior dasturchilar bilan tarmoq aloqalarini o'rnatish imkoniyati mavjud. Ish joyi zamonaviy ofisda joylashgan va o'qitish hamda rivojlanish imkoniyatlari taqdim etiladi.
О продукте
Мы делаем российскую B2B SaaS-платформу для крупного бизнеса и государственных заказчиков. В ней ведут данные, заявки, объекты, документы и операционные процессы.
Кого ищем
Product UI/UX Designer уровня Middle+ / Senior. Человека, который умеет разложить бизнес-задачу и поведение пользователей на внятные сценарии и довести их до работающего интерфейса. Эта роль для того, кому интересно копаться в предметной области, спорить с постановкой задачи, когда она выглядит сомнительной, и сопровождать решение до релиза — а потом смотреть, что изменилось в метриках и в обратной связи, и делать следующий заход.
Что предстоит делать
Проектировать новые сценарии с нуля и развивать существующие — и в вебе, и в мобильных приложениях под iOS и Android. Собирать wireframes и прототипы, доводить их до финальных макетов. Разбирать поведение пользователей вместе с продуктовой командой: данные об использовании интерфейса, обращения, обратная связь. Формулировать UX-гипотезы и проверять их — интервью, юзабилити-тесты, продуктовая аналитика. Итерировать дизайн по результатам, а не по ощущениям. Участвовать в постановке метрик и разборе аналитики вместе с продактом и аналитиками. Развивать дизайн-систему: компоненты, варианты, правила применения, консистентность продукта. Брать готовые UI-kit, адаптировать и темизировать под задачи продукта. Работать в связке с product manager, аналитиками, разработчиками и QA — от обсуждения решения до дизайн-ревью и приёмки реализованного функционала.
Что важно
Коммерческий опыт UI/UX-дизайнера от 3 лет. Опыт проектирования сложных B2B и data-heavy интерфейсов. Figma на уверенном уровне: Auto Layout, Components, Variants, Variables и токены, прототипирование. Практика UX-исследований: интервью, юзабилити-тестирования, проверка гипотез. Понимание продуктовой аналитики и UX-метрик — умение читать данные и делать из них выводы для дизайна. Опыт работы с дизайн-системами на уровне развития, а не только использования готовой.
Будет плюсом
Умение самостоятельно сформулировать, какие события нужно снимать в аналитике, и интерпретировать то, что из них получилось. Опыт сборки дизайн-системы с нуля. AI-инструменты в ежедневной работе — для прототипирования, разбора вариантов и ускорения рутины.
Что получает дизайнер
От 160 000 ₽ на руки плюс премии. Пересмотр компенсации после испытательного срока и дальше — по критериям, которые проговариваем заранее. Зону ответственности: пользовательский опыт продукта и дизайн-система целиком ваши. Реальное влияние на приоритеты и продуктовые решения. Удалённый или гибридный формат на выбор. Оформление по ТК РФ, через ИП или по ГПХ — в зависимости от того, как договоримся. Аккредитованная IT-компания: ДМС, компенсация связи, спорт, подарки и остальной стандартный набор.
Задачи:
— Разбирать и обрабатывать документы в форматах Excel, PDF и сканы.
— Извлекать табличные данные из документов.
— Нормализовать даты, номера документов, суммы и другие поля.
— Проектировать и реализовывать логику сопоставления данных.
— Выявлять расхождения между двумя источниками.
— Обрабатывать сложные кейсы: разные периоды, отличающиеся номера, частичные совпадения и другие неоднозначные ситуации.
— Интегрировать OCR и Document AI-инструменты.
— При необходимости использовать LLM для интерпретации и формирования человекочитаемых объяснений.
— Разрабатывать backend/API для сервиса.
— Участвовать в проектировании архитектуры MVP.
— Работать с реальными обезличенными финансовыми документами и тестировать качество решения на исторических данных.
Требования:
— Коммерческий опыт разработки на Python от 3 лет.
— Уверенное владение Python.
— Опыт работы с pandas и табличными данными.
— Опыт обработки Excel / CSV.
— Опыт парсинга PDF.
— Опыт разработки backend-сервисов и REST API.
— Понимание алгоритмов сопоставления, нормализации и очистки данных.
— Умение проектировать решение самостоятельно, а не только работать по готовому ТЗ.
— Опыт работы с Git.
Будет большим плюсом:
— Опыт с OCR: Tesseract, PaddleOCR или аналогами.
— Опыт с PyMuPDF, pdfplumber, Camelot, Tabula.
— Опыт с fuzzy matching.
— Опыт работы с Document AI / Intelligent Document Processing.
— Интеграция LLM API: OpenAI, Azure OpenAI, YandexGPT или аналогов.
— Опыт разработки систем reconciliation / data matching.
— Опыт работы с финансовыми, бухгалтерскими или другими структурированными документами.
— Опыт On-Premise решений.
— Опыт построения решений, где нужно сочетать детерминированную бизнес-логику и AI.
Что здесь не требуется:
— Классический Data Scientist и обучение собственных ML-моделей с нуля.
— В проекте важнее: сильная прикладная Python-разработка; работа с документами и данными; построение надежной логики сопоставления; понимание, где действительно нужен AI, а где лучше использовать обычные алгоритмы.
О проекте:
— На первом этапе планируется разработка MVP без глубокой интеграции с внутренними учетными системами.
— Базовый сценарий: пользователь загружает акт сверки и внутреннюю выгрузку, система извлекает и нормализует данные, выполняет сопоставление, показывает совпадения и расхождения, формирует структурированный результат для пользователя.
— Ожидаемый результат — рабочий прототип, который можно проверить на реальных исторических данных.
Условия:
— Удалённая работа.
— Проектная занятость / аутстафф.
— Возможна полная или частичная загрузка — обсуждается индивидуально.
— Проект стартует с этапа MVP, с возможностью продолжения.
— Работа в составе небольшой проектной команды.
— Ожидаемый уровень Middle+ / Senior.
— Специалист должен самостоятельно разобраться в предметной области, предложить техническое решение и довести его до рабочего результата.
Будет преимуществом в отклике:
— Опыт похожих задач: обработка документов; OCR; reconciliation / matching; financial data processing; Document AI; LLM-интеграции.
— Указание текущей доступности, возможной загрузки в часах в месяц, часовой ставки, формата работы: ИП / самозанятый / другой.
Location: In Office - San Jose, California
Innodata (Nasdaq: INOD) is a global data engineering company. We believe that data and Artificial Intelligence (AI) are inextricably linked. Our mission is to enable the responsible advancement of artificial intelligence by providing the data, evaluation frameworks, and human expertise required to build AI systems that can be trusted at scale. We provide a range of transferable solutions, platforms, and services for Generative AI / AI builders and adopters. In every relationship, we honor our 36+ year legacy delivering the highest quality data and outstanding outcomes for our customers.
Scope of the Role:
We are standing up a dedicated onsite team to evaluate complex, real-world agentic AI workflows for a frontier AI customer. Reviewers work through ambiguous, multi-step scenarios inside isolated test environments, assessing whether AI agents complete tasks safely, respect user intent and consent, and hold up under close scrutiny. The Quality Lead is the person accountable for whether that output is any good.
This is a senior individual contributor role. You will not manage the reviewers — that sits with the Engagement Manager — but you set the standard they are held to. You own the audit sample, run calibration, keep the rubric usable as real cases stress it, and train reviewers into the work. You are also the deputy: when the Engagement Manager is out, the engagement runs on you.
The quality approach here is not fully defined. We expect you to build it in partnership with the customer's quality leads, or at minimum to take what they have, run it honestly, and come back with specific recommendations for where it falls short.
What You’ll Own:
Own the quality system for the engagement: audit design, sampling strategy, scoring standards, and how quality gets measured and reported
Build that system with the customer's quality leads where none exists, and where one does, operate it and recommend concrete improvements based on what the data shows
Re-score a sample of reviewer output as a second pass; identify error patterns rather than isolated mistakes
Run calibration sessions: surface disagreement, work it to resolution, and document the reasoning so the outcome holds for future cases
Maintain rubric health — flag criteria that are ambiguous, overlapping, or silent on cases the team keeps hitting, and drive revisions through the customer
Train and onboard new reviewers, including nesting plans, ramp criteria, and the judgment call on when someone is production-ready
Give the Engagement Manager the evidence behind performance conversations: who is drifting, on what, and whether coaching is working
Report quality trends to the Engagement Manager and, alongside them, to the customer
Deputize for the Engagement Manager on delivery operations during absences
Maintain information security, privacy, and facility access practices required by the customer's onsite environment
You’ll Thrive in This Role If You Have:
Bachelor's degree or equivalent practical experience
4+ years in quality assurance, quality management, or senior review work within annotation, evaluation, trust and safety, or a similarly judgment-intensive domain
Direct experience owning a quality function: you designed the audit, not just executed someone else’s
Significant experience with AI/ML evaluation work: annotation, red-teaming, RLHF, model or agent evaluation, or trust and safety review
Hands-on familiarity with agentic systems: tool use, multi-step task execution, sandboxed environments, and common failure modes
Demonstrated ability to run calibration with peers — including holding a position under disagreement and changing it when the argument is better
Strong written communication; able to document a scoring standard clearly enough that a reviewer can apply it and an auditor can check it
Comfortable in spreadsheets and in a dashboarding tool, with enough Python or SQL to pull and slice your own data (you will not be asked to build interfaces)
Experience training or onboarding reviewers into rubric-based work
The expected hourly salary range for this position is $75-85 p/hour, based on experience, skills, and qualifications.
Please be aware of recruitment scams involving individuals or organizations falsely claiming to represent employers. Innodata will never ask for payment, banking details, or sensitive personal information during the application process. To learn more on how to recognize job scams, please visit the Federal Trade Commission’s guide at
https://consumer.ftc.gov/articles/job-scams.
If you believe you’ve been targeted by a recruitment scam, please report it to Innodata at
verifyjoboffer@innodata.com
and consider reporting it to the FTC at
ReportFraud.ftc.gov
.
О проекте:
Мы строим Customer Intelligence & Personalization Platform для зарубежной экосистемы бизнесов.
Задачи:
— Принимать технические решения и самостоятельно реализовывать ключевые части платформы.
— Владеть архитектурой и развитием Data Core.
— Проектировать слои Bronze / Silver / Gold и модели данных.
— Исследовать банковские, legacy- и внешние источники, восстанавливать их семантику.
— Строить pipelines от raw-данных до подготовленных data products.
— Разрабатывать трансформации на SQL / dbt / Python.
— Определять инженерные стандарты для ELT, data modelling, metadata, lineage и data quality.
— Развивать data catalog и metadata-as-code подход.
— Проектировать data contracts и интеграции Data Core с другими компонентами.
— Переводить исследовательские решения и ручные процессы в production.
— Работать с Git, CI/CD, Docker, Linux и закрытыми Dev/UAT-контурами.
— Взаимодействовать с инженерами и data scientist в команде.
Требования:
— Опыт работы Lead / Staff / Principal Data Engineer или сильного Senior с архитектурным ownership.
— Опыт проектирования и самостоятельной реализации data platform / DWH / Lakehouse.
— Знания Core banking / legacy banking systems.
— Опыт с Customer 360 / Golden Record / MDM.
— Сильный SQL и уверенный Python.
— Опыт работы с dbt или аналогичными transformation frameworks.
— Опыт работы с Airflow / Dagster / Prefect или аналогами.
— Хорошее понимание data modelling, historization, grain и master entities.
— Практический опыт data quality, lineage и metadata management.
— Знание Data Vault 2.0.
— Опыт работы с OpenMetadata или другими data catalog solutions.
— Умение самостоятельно принимать технические решения и отвечать за результат.
— Опыт работы с плохо документированными источниками.
— Навыки работы с Git, CI/CD, Docker, Linux.
— Практический AI-native способ разработки.
Условия:
— Оформление: ИП.
— Формат работы: полная занятость.
— Локация: Ереван либо готовность к регулярным командировкам (до 2 раз в месяц на несколько дней) в Ереван для работы с данными и специалистами заказчика.
— Уровень дохода обсуждается индивидуально.
Location: Sofia City, Bulgaria; Limassol, Cyprus
Workplace: hybrid
We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team.
The Deputy Head of Transaction Monitoring is a senior 2LOD leadership role responsible for the execution, oversight, and continuous transaction monitoring framework across all regulated entities. The role sits within the Group Financial Crime & Compliance function and reports directly to the Head of Transaction Monitoring (TM).
The TM team is being built from the ground up and the Deputy Head is a foundational hire. The successful candidate will play a direct role in shaping how the function operates, establishing its culture, and setting the standard for how TM is executed across the Group. The decisions made and ways of working established in the early months of this team will define its trajectory.
The TM function is mid-build across detection capability, operating model, and platform infrastructure. The Deputy Head will drive delivery across a complex, multi-jurisdictional operating model — translating regulatory expectations into working controls, challenging first-line frameworks with credibility and precision, and providing structured, evidence-based oversight of TM risk across the Group.
All accountabilities are exercised on the direction of the Head of TM, or independently where the Head of TM is unavailable and the matter cannot be deferred without breaching a regulatory or operational obligation. The Head of TM retains ownership of the framework, regulatory relationships, and strategic decision-making. In the absence of the Head of TM, the Deputy will provide full operational continuity, maintaining oversight, escalation, and regulatory responsiveness across the Group
Responsibilities
TM Framework & Policy
Shape and evolve the Group TM framework with the Head of TM — policies, procedures, rule design methodology, threshold calibration, and the quality assurance regime.
Review and challenge Scenario Engineering outputs, rule specifications, threshold proposals, and back-testing results ahead of Head of TM sign-off.
Own the quality bar for QA and Governance outputs, ensuring they meet the standard expected by senior management and regulators.
Shape rule change proposals and threshold recalibrations through the change management process.
Drive TM minimum standards across entities, partnering with local Heads of Compliance to close gaps.
Delegated Authority & Decision-Making
Hold formal delegated authority from the Head of TM, stepping into the primary TM decision-maker role whenever they're unavailable and a decision can't wait. In this capacity, you will:
Approve withdrawal holds, account restrictions, and alert escalations.
Review L3 SAR referral packs for completeness and evidential sufficiency before they go to the entity MLRO.
Approve interim rule threshold changes that can't be deferred, recording the rationale for the Head of TM to confirm on their return.
Deputise fully for the Head of TM during leave or absence, holding full decision-making authority within the governance framework for that period.
Regulatory Engagement
Working under the Head of TM's direction, and independently when they're unavailable, you will:
Support the Head of TM in managing regulator relationships on TM matters.
Respond to supervisory queries, attend regulatory meetings, and represent the TM function at inspections.
Support the preparation and delivery of regulatory submissions, responses to supervisory feedback, and remediation communications.
Coordinate with entity MLROs and Heads of Compliance on jurisdiction-specific TM requirements.
Team Leadership
Provide day-to-day leadership and line management of TM specialist teams, alongside the Head of TM.
Lead recruitment, onboarding, and development of TM analysts across pillars.
Chair TM governance meetings, including in the Head of TM's absence.
Act as the senior escalation point for analysts, bringing decisions to the Head of TM where needed.
Drive risk culture across the TM function through visible leadership, consistent challenge, and clear communication.
Governance & Oversight
Uphold the governance boundary between TM compliance decisions and commercial interests, escalating to the Group Head of Compliance and Regulatory Risk if the Head of TM is unavailable to resolve a conflict.
Ensure 1LOD Alert Operations operates within the framework set by 2LOD, escalating any breach to the Head of TM.
Maintain audit-ready documentation across all TM governance activity.
Act as a senior escalation point for material TM issues, control failures, and emerging risks across all entities
Requirements
Extensive experience in financial crime compliance, with at least 3 years in a senior TM role (team lead, deputy head, head of TM, or equivalent) within a regulated financial services firm.
Experience in the
CFD, forex, or leveraged derivatives sector
, or with investment firms offering similar products.
Demonstrable experience making autonomous decisions on TM matters: alert escalation, SAR filing recommendations, account restriction approvals, and rule threshold adjustments.
Experience engaging directly with the FCA or another Tier 1 regulator (CySEC, ASIC, MAS, BaFin) on TM or financial crime matters, including responding to supervisory queries and attending regulatory meetings.
Experience with TM framework design or significant enhancement, including rule design methodology, threshold calibration, and quality assurance.
Working knowledge of AML/CTF regulatory requirements in at least two of: UK (FCA/MLR 2017), EU/Cyprus (AMLD/CySEC), Australia (AML/CTF Act/AUSTRAC), UAE (CBUAE).
Experience managing or overseeing a team of financial crime or TM specialists.
Strong written and verbal communication: the role produces materials for senior management, the CCO, the Board, and regulators
What you will get in return:
• Competitive Salary: We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated.
• Work-Life Harmony: Join a company that genuinely cares about you - because your life outside of work matters just as much as your time on the clock. #LI-Hybrid
• Generous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry.
• Employee Referral Program: Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team.
• Comprehensive Health & Pension Benefits: From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks!
• Workation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits!
• Volunteer Days: Make a difference! Take two additional paid days each year to support causes you care about and give back to the community.
Be a key player at the forefront of the digital assets movement, propelling your career to new heights! Join a dynamic and rapidly expanding company that values and rewards talent, initiative, and creativity. Work alongside one of the most brilliant teams in the industry.
Applicable for Poland: Our company has an Internal Reporting Procedure. It is available from the Human Resources Department upon request hr@capital.com. You may report a violation referred to in the Procedure under the terms specified therein.
About Us
We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design. Our platform is trusted by many of the world’s leading nonprofits, including UNICEF, the Alzheimer’s Association, and a wide range of global NGOs. With a 4.9/5 rating across top software review platforms, we’re recognized not just for our impact - but for the quality of the product we deliver.
About the Role
Enterprise deals aren't won by a single email or a single seller. They're won by a coordinated push that reaches every stakeholder in the room, at the right moment, with the right message. As our Account-Based Marketing Manager, you'll own the programs that turn our highest-value Enterprise and Strategic accounts into pipeline. You'll work directly with Sales, Revenue Operations, and Partnerships to build 1:1 and 1:few plays that engage buying groups and move complex, multi-stakeholder deals forward. This is a role for someone who's comfortable building from limited precedent and translating account strategy into campaigns that actually change how a deal moves.
What you'll do
Own and execute ABM programs for a defined portfolio of Enterprise and Strategic accounts, from strategy through campaign delivery.
Design 1:1 and 1:few ABM plays that engage decision-makers and full buying groups, not just single contacts.
Partner with Sales on account plans, opportunity progression, and executive engagement, acting as the marketing counterpart to their account strategy.
Build personalized messaging and content experiences tailored to enterprise stakeholders, translating account priorities into a value narrative.
Run multi-channel campaigns across LinkedIn, email, paid media, content hubs, direct mail, and events, sequencing channels to match where each account is in the funnel.
Lead high-touch executive engagement initiatives, including curated dinners, events, and account-specific experiences that build senior-level relationships.
Drive account research to surface buying group members, whitespace, and engagement signals that inform where to focus next.
Track account engagement, campaign performance, and pipeline impact across the portfolio, and use those signals to reallocate effort toward what's working.
Test new ABM tactics and engagement approaches, treating each program as a hypothesis to validate rather than a template to repeat.
At Fundraise Up, AI is a default tool, not an experimental one. We expect every team member to actively use AI in their day-to-day work, identify where AI can change the shape of problems in their function, and grow their fluency as the tools evolve.
Skills and Qualifications
4-7 years of B2B marketing experience with strong exposure to enterprise demand generation, ABM, or strategic account marketing.
Demonstrated experience executing multi-channel ABM programs targeting complex buying groups.
Strong analytical skills, with the ability to evaluate account engagement and pipeline signals and adjust programs accordingly.
Experience partnering closely with Sales to support account strategies and opportunity progression.
Ability to independently plan and execute marketing initiatives aligned with broader strategic objectives.
Experience with Salesforce, HubSpot, LinkedIn, and ABM or intent tools.
Comfort operating in a fast-paced environment where priorities shift and plans need to adapt in real time.
Nice to Have
Experience running executive-level engagement programs (dinners, curated events, VIP experiences).
Background in SaaS or fintech, where enterprise sales cycles involve multiple senior stakeholders.
You'll Thrive Here If
You Treat a stalled enterprise deal as a puzzle to solve, not someone else's problem.
Can build a program from scratch when there's no playbook to follow.
Read pipeline and engagement data as a starting point for the next test, not a to file away.
Move comfortably between big-picture account strategy and the details of a single campaign asset.
Build real working relationships with sellers instead of treating Sales as a stakeholder to manage.
Hold a high bar for personalization. Generic ABM doesn't move enterprise buying groups.
Take ownership of outcomes, not just activity. Pipeline impact is the scoreboard.
Give and take direct feedback easily, and adjust fast when a play isn't landing.
Compensation
The compensation range for this role is $98,000 - $106,000. Final compensation will be determined based on relevant experience, skills, qualifications, alignment with the role’s requirements and location.
Perks & Benefits
Health, Dental, and Vision insurance covered at 100% for employees, 80% for employee plus dependents, and 70% for employees plus family.
FSA and HSA Spending Account.
20 days of vacation, 5 sick days, 11 company holidays plus an additional 1 floating holiday.
401(k) plan with company match.
100% Company-paid short-term disability, long-term disability, basic life insurance and AD&D.
Paid parental leave (12 weeks for primary caregivers / 6 weeks for secondary caregivers).
Generous home office stipend to support your remote workspace.
Annual professional development stipend to support your growth (e.g., workshops, courses, and seminars).
Charitable giving program and paid volunteer time off with registered non-profits.
Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company. We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, disability, or any other characteristic protected by applicable law in the countries where we operate.
Maqsad: C#, SQL hamda Web API yaratish bo'yicha boshlang'ich bilim olish dasturiga taklif qilinadi.
Dastur haqida: Mirazam Mirxamidov, Epamda 5 yildan beri senior software engineer bo'lib ishlaydi, undan avval Westminster universitetida 7 yil developer va analitik lavozimida ishlagan. Dasturlash tilini ko'plab misollarni yechish orqali mukammal o'zlashtirish mumkin deb hisoblanadi, ayniqsa boshlang'ich bilim olishda.
Dasturda qatnashish uchun talablar:
- Matematika (Pifagor teoremasini bilish, maktabda a'lo bahoga o'qigan bo'lish)
- Ingliz tili B1+ (ingliz tilida ko'p material o'qish kerak bo'ladi)
- O'z ustida mustaqil ishlay olish
Muddat: taxminan 3 oy
Qabul: suhbat asosida
Lokatsiya: Tinchlik metrosidan 2 daqiqa narida.
Murojaat qilish vaqti: 09:00 - 20:00
Location: Atlanta, GA (Hybrid)
The Position
CallRail is a lead engagement platform: we show businesses which marketing drives their calls, forms, and chats, and we help them answer, qualify, and route those leads around the clock. Home services is one of our largest and fastest-moving markets, and we're looking for a Vertical Marketing Manager to own it. Think of the role as general manager for home services: you set the strategy, you own the number, and you're the company's go-to on this market.
You'll build the home services personas, positioning, and messaging, verticalizing our go-to-market narrative for this audience. From there you'll partner with demand generation, customer marketing, and content on how it comes to life, and work closely with sales, product, and leadership on what we build and say. Expect roughly equal parts strategy and execution.
Home services is not one market, though. A roofer, an HVAC contractor, a remodeler, and a landscaper run different businesses with different seasons, job values, and buying triggers. Building a real strategy for each priority subvertical, rather than one generic story, is where this role makes its biggest impact.
What You'll Do
You act like an owner.
Home services is your line of business. You know its performance, its risks, and its opportunities inside and out, and you carry the accountability that comes with it.
You bring an informed point of view.
You represent home services in cross-functional and leadership conversations, and your perspective carries weight because it's grounded in real expertise — what customers are telling you, what the data shows, what competitors are doing.
You advocate for what your market needs.
You don't wait for a door to open; you open it. When you see something we need in order to win in home services, you build the case for it, bring the rationale and the numbers, and champion it until it gets a real decision.
You go deep.
You're genuinely curious about this industry, its buyers, and the forces shaping it. You want to keep learning, testing, and refining what works.
What You'll Own
Home services strategy and business performance
Own the go-to-market strategy for CallRail's home services business, including which subverticals we prioritize, how we position and message to them, and the plan to hit our acquisition and revenue goals
Live in the numbers that define the health of the business: customers, new MRR, churn, ARPU, conversion rate, and product adoption. You'll spot emerging trends and issues early, work cross-functionally to understand what's driving them, and bring a plan when one is needed.
Report on performance to leadership with the insight and executive presence to explain what's changing, what it means, and what you're doing about it
Market and competitive expertise
Be CallRail's subject matter expert on the home services market: the buyers, the workflows, the seasonal and operational realities, the vendor landscape, and the economics of how these businesses grow
Own the home services buyer personas and the value propositions, positioning, and messaging built on them — the work that differentiates CallRail in an increasingly crowded lead engagement and AI voice market
Track the competitive set continuously: who's winning, who's new, where they beat us, where we beat them, and what we should do about it. Feed that intelligence to product, sales, and leadership
Regularly surface the headwinds and tailwinds shaping the vertical and translate them into implications for our strategy
Validate market requirements through customer interviews, surveys, win/loss analysis, sales insight, and usage data
Be the face of CallRail in the home services market: trade shows, industry speaking engagements, webinars, panels, podcasts, etc.
Subvertical strategy and expansion
Decide which subverticals we invest in and in what order, with a clear view of market size, our current traction, and where we're positioned to win
Build distinct strategies, positioning, and messaging for each priority subvertical.
Know the operational differences that shape how each subvertical buys
Build the subvertical-specific proof that makes the case credible — customer stories, benchmarks, and ROI framing that speak to that trade rather than to "home services" in general
Cross-functional leadership
Serve as the hub between sales, product marketing, customer marketing, demand generation, and product development, feeding market insight into each function and making sure everyone is marching in the same direction
Serve as the messaging authority for home services: consulting across marketing for campaign and content development
Pressure-test the work happening across teams against a simple bar: does it solve a real home services customer pain point, strengthen our competitive position, resonate with the segment we're targeting, and drive measurable results?
Partner with product development teams as the voice of the home services customer, bringing market insight that shapes the roadmap
Enable sales and support: train them on the problems we solve for home services buyers, and work with sales enablement to build the internal tools and external collateral they need
What You'll Need
BS/BA and 4–6 years of experience in a strategic marketing role, with direct experience in home services tech, the trades, field service software
A track record of owning a strategy end to end and being accountable for the results, not just executing someone else's plan
Strong analytical instincts and genuine comfort with data — you can get to the story behind the metric and build a case around it
Excellent written and verbal communication, and the confidence and presence to represent your point of view to senior leaders and to external audiences
Demonstrated ability to influence and align cross-functional partners without formal authority
Comfort operating in a fast-moving environment where you'll prioritize, make tradeoffs, and shift between strategic thinking and hands-on execution in the same day
If you do not meet all the requirements listed, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that aligns with your skills and experience.
Additional Perks
Healthcare (one option covered at 100% for employees), Dental & Vision Coverage
Competitive HSA with company matching
Paid parental leave
Flexible vacation policy
401K options with company dollar-for-dollar match
Employee stock options available from day one
$2,000 annual educational allowance
Catered lunch every Tuesday * an in-office perk
MARTA transportation or office parking expenses covered
Employee charitable donation company match, up to $500 annually
Regular company outings and events
Hybrid work options with $500 office stipend to set up your home office
Designated bike storage
Learn more:
https://www.callrail.com/about/
You Are Welcome Here
CallRail understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company's core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, and persons of all sexual orientations and gender identities and expressions. In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).
Continuous adoption of AI technologies is essential to this role. You will be expected to leverage AI platforms to streamline operations, solve complex problems, and stay ahead of industry benchmarks.
*** This position is based out of our Atlanta office. Through December 2026, employees are expected to work in the office on Tuesdays and Thursdays.
Beginning in January 2027, CallRail will transition to a 3 day hybrid work model. Employees will work in the office on Mondays, Tuesdays, and Thursdays.
УдалённоmiddleГеография найма не уточнена
УдалённоseniorГеография найма не уточнена
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.