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Location: FOUR SEASONS YACHTS, Worldwide ISMIRA Agency actively recruiting for position Food and Beverage Supervisor for Four Seasons Yachts! Four Seasons Yachts is redefining ultra-luxury travel with its first yacht setting sail in January 2026. As part of the prestigious Four Seasons Hotels and Resorts, this 207-meter-long super-yacht features 14 decks and 95 spacious suites, each with floor-to-ceiling windows and private terraces — offering unmatched elegance on the high seas. The Food and Beverage Supervisor plays a pivotal role in supporting the Assistant Restaurant Manager in overseeing all dining operations onboard. This position is dedicated to delivering exceptional guest experiences that embody the highest standards of luxury hospitality. The Supervisor will manage a designated area of restaurant, bar, and lounge service, ensuring innovative dining experiences that align with our commitment to excellence. In this role, the Food and Beverage Supervisor is responsible for providing outstanding service and creating memorable dining moments. This includes mentoring and developing the front-of-house team through inclusive leadership, fostering a cohesive and high-performing work environment. Collaboration with the Assistant Restaurant Manager, Executive Chef, Beverage Manager, and Food & Beverage Director is essential for implementing innovative dining concepts, managing service standards, and maintaining the highest levels of hygiene and quality across all assigned areas, including crew dining, in-suite dining, and special events. What does the company offer? Paid flights to and from the ship Free food and accommodation Exceptional trainings, clear pathways to promotion Above market average and fixed salaries Opportunity to travel the World - in its inaugural year 2026, the yacht will sail 32 itineraries across 52 voyages, visiting over 130 destinations in 30 countries. Work in top level company and paradise-like settings with world-class onboard facilities. Contract length 4-6 months with following 2 months of vacation RESPONSIBILITIES Assist in inspiring and leading a diverse front-of-house team, fostering a collaborative and highperformance culture. Support the development and implementation of comprehensive SOPs and training programs focused on luxury service standards, empowering staff to excel. Promote a positive work environment that encourages open communication and team engagement. Help deliver exceptional, personalized dining experiences that exceed guest expectations through attentive and intuitive service. Assist in creating and implementing strategies to enhance guest satisfaction, promptly addressing feedback and resolving issues. Utilize guest preferences to tailor service offerings and foster lasting relationships. Oversee daily front-of-house operations for assigned restaurants and lounges, ensuring seamless coordination between service and kitchen staff for efficient service. Maintain high standards of cleanliness, organization, and efficiency in all dining areas, ensuring compliance with health and safety regulations. Uphold luxury service standards, ensuring every guest interaction reflects attentiveness, warmth, and professionalism. Train and mentor front-of-house staff in fine dining service techniques, including table settings and guest engagement strategies. ETC. REQUIREMENTS: Cruise ship experience mandatory 21+ years old, no offensive tattoos allowed A degree in Hospitality Management is preferred, along with relevant experience in Leadership Management, Culinary Arts, Business Administration, or a related field. Advanced certifications in food and beverage management are ideal. Minimum of 5-7 years in food and beverage management, with at least 2-3 years in a luxury restaurant role. Proven experience in luxury hospitality or yacht/cruise line operations is preferred. Exceptional leadership, operational excellence, and strong communication skills are essential. Familiarity with food and beverage operational systems is required. Experience in Michelin Star establishments is a plus. Excellent communication skills and proficiency in English are a must. Willingness to live and work onboard the Yacht for extended periods, with travel to various international destinations. Nationalities that we process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇦🇿 🇹🇯 🇹🇲 🇬🇪 Last updated: April 28, 2025 You can submit your Resume here by pushing APPLY TO POSITION button below If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: FOUR SEASONS YACHTS, Worldwide ISMIRA Agency actively recruiting for position Suite Attendant for Four Seasons Yachts! Four Seasons Yachts is redefining ultra-luxury travel with its first yacht setting sail in January 2026. As part of the prestigious Four Seasons Hotels and Resorts, this 207-meter-long super-yacht features 14 decks and 95 spacious suites, each with floor-to-ceiling windows and private terraces — offering unmatched elegance on the high seas. The primary responsibility of the Suite Attendant is to ensure guest satisfaction through the delivery of a quality and consistent in-suite/ stateroom service What does the company offer? Paid flights to and from the ship Free food and accommodation Exceptional trainings, clear pathways to promotion Above market average and fixed salaries Opportunity to travel the World - in its inaugural year 2026, the yacht will sail 32 itineraries across 52 voyages, visiting over 130 destinations in 30 countries. Work in top level company and paradise-like settings with world-class onboard facilities. Contract length 4-6 months with following 2 months of vacation RESPONSIBILITIES Responsible for the cleanliness of all guest staterooms/ suites in assigned section. Provide personal assistance to guests and aim to exceed their expectations. Be friendly and helpful to all guests in assigned section and all other areas. Provide introduction and greet guests boarding in assigned suites during embarkation period. Explain features of the cabins such as TV/DVD/INET, minibar, safe, room service system, laundry service and other services provided. Handle all linen for the daily operation. Use chemicals in safe, responsible and cost-effective way Take care of the necessary exchange in the ship laundry. Takes care of guest personal laundry requests. Strip and re-cover beds according to set schedule and standards. Restock the Mini-Bars, complimentary soft drinks, water. Replenish supplies such as drinking glasses, stationary, ice and all other amenities. Report and follow up all defective equipment, fixtures and supplies. Cooperate with the Guest Experience Ambassador to create a positive atmosphere for the guests. Ensure the cleanliness of the staterooms, by working with the House Attendants Report any deficiencies to the Executive Housekeeper/ Housekeeping Supervisor. Handle all equipment in assigned section safely (vacuum cleaner, suite attendant cart, etc.) ETC. REQUIREMENTS: Cruise ship experience mandatory 21+ years old, no offensive tattoos allowed Minimum High school diploma or higher. Equivalent combination of education and shipboard experience Minimum of three years related experience as suite attendant in luxury hotels and/or onboard cruise line Excellent communication skills and proficiency in English are a must Possess ability to make decisions Good administrative skills Must be cost and quality conscious Work with international team members Willingness to live and work onboard the Yacht for extended periods, with travel to various international destinations. Nationalities that we process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇦🇿 🇹🇯 🇹🇲 🇬🇪 Last updated: April 28, 2025 You can submit your Resume here by pushing APPLY TO POSITION button below If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: FOUR SEASONS YACHTS, Worldwide ISMIRA Agency actively recruiting for position Server for Four Seasons Yachts! Four Seasons Yachts is redefining ultra-luxury travel with its first yacht setting sail in January 2026. As part of the prestigious Four Seasons Hotels and Resorts, this 207-meter-long super-yacht features 14 decks and 95 spacious suites, each with floor-to-ceiling windows and private terraces — offering unmatched elegance on the high seas. The Server plays a vital role in delivering exceptional dining experiences onboard a luxury yacht, reporting directly to the Food and Beverage Supervisor. This position is dedicated to providing attentive and personalized service that reflects the highest standards of luxury hospitality. Servers will create memorable moments for guests while working collaboratively with all front-of-house and culinary teams to ensure seamless service across all dining venues. In this role, the Server is responsible for taking orders, delivering and serving food and beverages, and ensuring guest satisfaction throughout the dining experience. They will actively engage with guests, providing recommendations and addressing any needs or concerns promptly. A commitment to excellence and teamwork is essential, as Servers will work closely with the Food and Beverage Supervisor and other team members to maintain high service standards across all dining areas, including crew dining, in-suite dining, and special events. A basic knowledge of beverages is required for this role: alcoholic and non-alcoholic. What does the company offer? Paid flights to and from the ship Free food and accommodation Exceptional trainings, clear pathways to promotion Above market average and fixed salaries Opportunity to travel the World - in its inaugural year 2026, the yacht will sail 32 itineraries across 52 voyages, visiting over 130 destinations in 30 countries. Work in top level company and paradise-like settings with world-class onboard facilities. Contract length 4-6 months with following 2 months of vacation RESPONSIBILITIES Provide attentive, personalized service to all guests, anticipating their needs and preferences in a luxury environment. Engage with guests to create memorable dining experiences and foster lasting relationships, utilizing knowledge of guest preferences and special occasions. Respond promptly to guest inquiries and concerns, ensuring satisfaction throughout their dining experience. Ensure food and beverage products are promptly picked up from the galleys and pantries and delivered to guests to ensure quality and integrity of product. Familiarity with luxury yacht operations, including understanding the unique needs and expectations of high-net-worth individuals. Ability to navigate onboard etiquette and protocols, ensuring discretion and professionalism at all times. Knowledge of yacht amenities and activities to enhance guest engagement and provide tailored recommendations. Work collaboratively with the front-of-house team, following guidance from the Food and Beverage Communicate effectively with kitchen and bar staff to coordinate orders and ensure timely delivery of food and beverages. Participate in pre-shift meetings to stay informed about menu items, specials, and service expectations. ETC. REQUIREMENTS: Cruise ship experience mandatory 21+ years old, no offensive tattoos allowed A high school diploma or equivalent is required; further education in Hospitality or related fields is a plus. Previous experience in a server role, preferably in luxury hospitality, fine dining, or yacht settings. Strong communication and interpersonal skills, with the ability to work well in a team-oriented environment. Familiarity with food and beverage service techniques is preferred; knowledge of wine and cocktail offerings is a plus Excellent communication skills and proficiency in English are a must. Willingness to live and work onboard the Yacht for extended periods, with travel to various international destinations. Nationalities that we process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇦🇿 🇹🇯 🇹🇲 🇬🇪 Last updated: April 28, 2025 You can submit your Resume here by pushing APPLY TO POSITION button below If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: FOUR SEASONS YACHTS, Worldwide ISMIRA Agency actively recruiting for position Restaurant Host for Four Seasons Yachts! Four Seasons Yachts is redefining ultra-luxury travel with its first yacht setting sail in January 2026. As part of the prestigious Four Seasons Hotels and Resorts, this 207-meter-long super-yacht features 14 decks and 95 spacious suites, each with floor-to-ceiling windows and private terraces — offering unmatched elegance on the high seas. The Restaurant Host plays a vital role in delivering exceptional guest experiences and maintaining the highest standards of luxury hospitality onboard. This position involves overseeing dining operations within designated areas of the restaurant, bar, and lounge, ensuring that guests receive personalized service that aligns with our commitment to excellence What does the company offer? Paid flights to and from the ship Free food and accommodation Exceptional trainings, clear pathways to promotion Above market average and fixed salaries Opportunity to travel the World - in its inaugural year 2026, the yacht will sail 32 itineraries across 52 voyages, visiting over 130 destinations in 30 countries. Work in top level company and paradise-like settings with world-class onboard facilities. Contract length 4-6 months with following 2 months of vacation RESPONSIBILITIES Provide outstanding, personalized dining experiences that exceed guest expectations through attentive service. Utilize guest preferences and feedback to tailor service offerings and foster lasting relationships. Actively solicit and document guest feedback during their dining experience to identify areas for improvement and enhance service offerings. Efficiently manage the restaurant's reservation system to optimize seating arrangements and guest flow. Ensure accurate and timely communication of reservations to the service team. Welcome guests warmly upon arrival, provide menus, and escort them to their tables. Maintain an organized seating chart to balance service across the dining area. Handle waitlist operations during peak dining times, effectively communicating wait times to guests and ensuring a smooth flow of service. Monitor table turnover rates and coordinate with the front-of-house staff to ensure timely clearing and resetting of tables for incoming guests. Maintain open lines of communication with servers and kitchen staff to relay any special requests or dietary restrictions from guests, ensuring seamless service delivery. Address any guest inquiries, concerns, or complaints promptly and professionally, demonstrating a commitment to guest satisfaction and a proactive approach to problem-solving. Maintain high standards of cleanliness and organization in all dining areas, adhering to health and safety regulations. Demonstrate knowledge of food and beverage reservation systems and related technical applications. Utilize Microsoft Office applications for scheduling, reporting, and communication. Manage the flow of service during meal periods, ensuring timely delivery of food and beverages while maintaining exceptional standards. ETC. REQUIREMENTS: Cruise ship experience mandatory 21+ years old, no offensive tattoos allowed A degree in Hospitality Management or a related field is preferred. Relevant experience in fine dining service or luxury hospitality is essential Minimum of 3-5 years in food and beverage roles, with at least 1-2 years in a luxury restaurant setting. Proven experience in cruise line operations or similar environments is a plus. Familiarity with food and beverage reservation and operational systems is required. Excellent communication skills and proficiency in English are a must. Willingness to live and work onboard the Yacht for extended periods, with travel to various international destinations. Nationalities that we process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇦🇿 🇹🇯 🇹🇲 🇬🇪 Last updated: April 28, 2025 You can submit your Resume here by pushing APPLY TO POSITION button below If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: FOUR SEASONS YACHTS, Worldwide ISMIRA Agency actively recruiting for position Guest Services Agent for Four Seasons Yachts! Four Seasons Yachts is redefining ultra-luxury travel with its first yacht setting sail in January 2026. As part of the prestigious Four Seasons Hotels and Resorts, this 207-meter-long super-yacht features 14 decks and 95 spacious suites, each with floor-to-ceiling windows and private terraces — offering unmatched elegance on the high seas. The primary responsibilities of the Guest Services Agent is to aassist all guests with any service issues, queries and complaints, as well as providing general Yacht, port, tour & travel information. Meet or exceed guest expectations on every occasion. What does the company offer? Paid flights to and from the ship Free food and accommodation Exceptional trainings, clear pathways to promotion Above market average and fixed salaries Opportunity to travel the World - in its inaugural year 2026, the yacht will sail 32 itineraries across 52 voyages, visiting over 130 destinations in 30 countries Work in top level company and paradise-like settings with world-class onboard facilities Contract length 4-6 months with following 2 months of vacation RESPONSIBILITIES Provide guests with general ship, port and tour information; become knowledgeable concerning all facets of shipboard organization and services, ports of call and shore excursions. Process all passengers at embarkation/registration according to the embarkation SOP. This includes, lifting tickets, collecting passports and other documents. Liaise with other departments on any suite issues, changes or other requests. Confirm any restaurant reservations in co-operation with Restaurant Manager. Handle administrative services and communication services (copy, scanning, mail, fax, phone, etc.). Receive lost and found items. Maintain a working change fund for the cashing of passenger travelers’ checks, currency exchange. This fund to be balanced daily. Ensure that all received passenger complaints are either settled immediately or referred to the MOD. Ensure glitches are tracked and entered into the system immediately for full awareness and resolution and follow up. Prepares the Guest Berthing list, Guest lists, Party invitations, Gift Orders and special notes from the Ship’s management to the guests. To the maximum extent possible, become aware of each guest name as soon as possible during each cruise. Be the main contact for ship board Chat services. Be able to immediately acknowledge the guest inquiry and coordinate with the necessary departments for follow up. REQUIREMENTS: Cruise ship experience mandatory 21+ years old, no offensive tattoos allowed Minimum High school education or higher. Equivalent combination of education and shipboard experience. Minimum of three years of related experience in customer services in luxury hotels and/or onboard luxury cruise lines Familiar with basic shipboard operation. Fluent in written and spoken English Knowledge of general office practices, procedures and equipment. Ability to prioritize tasks and work independently. Strong organizational, interpersonal and communication skills. Ability to interact with senior-level management and owner representatives. Adherence to specific scheduled working hours yet being flexible to operational requirements. Ability to interact professional in an international team. Capable to perform assigned duties under pressure (time constraints) and in a constant changing environment. Easily adapts to change. Nationalities that we process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇦🇿 🇹🇯 🇹🇲 🇬🇪 Last updated: April 28, 2025 You can submit your Resume here by pushing APPLY TO POSITION button below If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: FOUR SEASONS YACHTS, Worldwide ISMIRA Agency actively recruiting for position Guest Experience Ambassador for Four Seasons Yachts! Four Seasons Yachts is redefining ultra-luxury travel with its first yacht setting sail in January 2026. As part of the prestigious Four Seasons Hotels and Resorts, this 207-meter-long super-yacht features 14 decks and 95 spacious suites, each with floor-to-ceiling windows and private terraces — offering unmatched elegance on the high seas. The primary responsibilities of the Guest Experience Ambassador are to provide the most personalized and individually curated experience for each suite guest. In this capacity he/she is the direct link between the guests and shipboard senior officer as necessary. The Guest Experience Ambassador will work closely with all departments to respond to guest requests, glitches, and providing anticipatory service. The Guest Experience Ambassador will assist with guest, arrivals and departures as necessary. Will also demonstrate the ability to go above and beyond to deliver Best in Class service. Must be able to communicate effectively with UHNW guests and be proficient in hospitality software programs (i.e. Opera, Hotsos, Golden, Chat, Key,) to accurately input special arrangements the guest has made and to assure proper billing. What does the company offer? Paid flights to and from the ship Free food and accommodation Exceptional trainings, clear pathways to promotion Above market average and fixed salaries Opportunity to travel the World - in its inaugural year 2026, the yacht will sail 32 itineraries across 52 voyages, visiting over 130 destinations in 30 countries Work in top level company and paradise-like settings with world-class onboard facilities Contract length 4-6 months with following 2 months of vacation RESPONSIBILITIES Demonstrate passion and knowledge in all international service standards for food & beverage and housekeeping. Be aware of the incoming guest profies through Golden in order to provide a more personalized stay and exceed the guest expectations. Based on guest profile, and preferences prior to arrival, choose the appropriate amenity based on Suites selection Pesonally escort their guests to the suites and provide a personalized check in experience. As the Guest Suite Ambassador you may also be asked to provide and arrange concierge, personal assisance service, make dining reservations, book tours, excursions, arrange transportation tickets, personal shopping service all while creating curateed, bespoke experiences for our guests, story records, including the recording of guest information received from other FS Hotels or departments and the guest’s preferences. Manage glitches, in conjunction with management team. Be available to wish farewell to VIP guests upon check out. coordinating with all departments. Maintain accurate information in hotel systems that will accurately capture the guest experience and any glitch recovry measure taken while onboard. Attend daily morning meeting with department heads. Attend any other necessary meetings, such as labor meeting, group resume meeting. Ensure all VIP sheets are always up to date with relevant information. REQUIREMENTS: Cruise ship experience mandatory 21+ years old, no offensive tattoos allowed A diploma in Hospitality management. Equivalent combination of education and shipboard experience. USPH or HACCP certification Minimum of 3-5 years of related experience as Head Butler in luxury hotels and/or onboard luxury cruise line. Vast knowledge about F&B, Housekeeping and general service procedures Familiar with basic shipboard operation. Fluent in written and spoken English. Knowledge of general office practices, procedures and equipment. Ability to prioritize tasks and work independently. Strong organizational, interpersonal and communication skills. Ability to interact with senior-level management and owner representatives. Adherence to specific scheduled working hours yet being flexible to operational requirements. Ability to interact professionally with an international team Capable to perform assigned duties under pressure (time constraints) and in a constant changing environment Easily adapts to change Nationalities that we process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇦🇿 🇹🇯 🇹🇲 🇬🇪 Last updated: April 28, 2025 You can submit your Resume here by pushing APPLY TO POSITION button below If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: ASTORIA GRANDE, Worldwide ISMIRA Agency is hiring BEVERAGE MANAGERS for ASTORIA GRANDE cruise ships! ASTORIA GRANDE invites Russian-speaking employees to join its team to work on a cruise ship to Turkey and Egypt with departure from Sochi to the shores of the Black, Aegean, Marmara and Mediterranean Seas. Astoria Grande visits the unique ports of the Turkish coast — Istanbul, Cesme, Amasra, Sinop, Trabzon, Ordu, Izmir, Kusadasi, and also stops at the largest port of Egypt - ancient Alexandria, and in the new season also in the beautiful ports of Greece. POSITION SUMMARY: The Beverage Manager assists the management onboard to ensure company, divisional and ship performance objectives set forth by the company are met and/or exceeded by performing the following essential duties and responsibilities personally. WHAT COMPANY OFFERS: Opportunity to travel to the ports of Turkey, Egypt and Greece Free meals and accommodation The ticket is at the expense of the employer The contract is 6-7 months The salary is paid in euros. A bonus system for rewarding employees, as well as tips No visa required REQUIREMENTS: Age 18+ Recruitment is conducted from the following countries: Armenia, Azerbaijan, Belarus, Georgia, Moldova, Russia, Uzbekistan, Kazakhstan, Kyrgyzstan. Fluency in Russian is mandatory Knowledge of English - from intermediate depending on the position (knowledge of English is pre-intermediate for basic positions, fluency in both Russian and English is required for higher and administrative positions) A full package of STCW certificates and a seafarer's passport/seafarer's identity card are required. Degree in hospitality management, business administration or related field from an accredited college or the international equivalent preferred. Five or more-year progressive management experience in an upscale hotel or cruise ship in the food and beverage area of which, 3 years as Beverage Manager. Strong communication, problem solving, decision making, and interpersonal skills. Strong management skills in a multicultural and dynamic environment. Demonstrated leadership capabilities. Superior customer service, team building and conflict resolution skills. Knowledge of the principles and processes involved in business and organizational planning, coordination and execution.  This includes strategic planning, resource allocation, workforce planning and management, leadership techniques and production methods. Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques. Knowledge of policies and practices involved in the human resources function.  Ability to manage the international crew in a positive and productive manner by motivating, developing and effectively managing subordinates. Ability to utilize and administer the company’s disciplinary action process through coaching and counseling to improve performance. Intermediate computer software skills required. Ability to work well under pressure and in a constantly challenging environment. RESPONSIBILITIES: In accordance with the company’s rules and regulations, he/she conducts in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests or fellow shipboard employees and/or in the presence of guest contact and when in crew areas. Assist the Food and Beverage Manager and Restaurant Manager to plan, organize, support, control, and evaluate the operation of the Food & Beverage Department with special focus on Bar and Wine Service in all lounges, dining rooms, bars and open decks.  Accomplishes the targets set forth by the company through the management of the department heads and supervisors. Ensures the highest level of guest satisfaction by overseeing the delivery of quality guest services and amenities within company’s standards. Establishes and maintains effective internal communications including regular departmental meetings to ensure optimum scheduling, teamwork and productivity. Continually encourages communication and cooperation between all sub-hotel departments, deck and technical departments. Keeps the Food and Beverage Manager and the Restaurant Manager informed of all activities and pending issues that require cooperation or immediate attention such as equipment maintenance, etc… Assist the Food and Beverage Manager and Restaurant Manager to implement the business operating budget plan set by the company in order to ensure on-going optimum total guest satisfaction, cost control and revenue potential.  Reviews operating budgets and revenue reports. Analyzes established goals and objectives compared to actual results and implements recommendations to achieve projected goals etc. The number of spots is limited! Send us your RESUME here via the APPLY TO POSITION button Last update:  14 декабря 2024

Location: CARNIVAL CRUISE LINE, Worldwide ISMIRA Agency actively recruiting for position Shore Excursion Associate for Carnival Cruise Line! The Carnival Adventures is an integral part of a guest cruise vacation. Assisting guests with the experiences at the ports of call. The role of Shore Excursion Associate is to assist the Shore Excursion Manager in maximizing net revenues for the department, whilst maintaining the highest level of guest service and product quality in a safe environment, Conditions: free food and accommodation on board First joining ticket is provided by company medical insurance provided during the work contract contract 6-8 months, followed by 2 months vacation Activities for crew Opportunity to save money and travel while working Meet new friends from all over the world No safety certificates needed Great chance to show yourself and build a career Duties and responsibilities: Partake in, and monitor the Shore Excursion Program Assist with the dispatch of all Shore Excursions; pier & lounge dispatch Achieve sales targets Achieve guest satisfaction targets (TGEM) Handle guest enquiries and complaints Promote and process Carnival MasterCard applications Maintain professional working relationships with Tour Operators Liaise with Product Team to maximize revenue Requirements: Experience of hospitality industry (2 years min): either hotels, tour companies or cruise lines. Excellent command of the English language, both verbal and written. Additional language knowledge (Spanish, Italian, French, German, Japanese or Mandarin) is PREFFERED Experience and competence in sales. Understanding of marketing and promotion methods. High level of computer skills including Microsoft packages. A good understanding of safety and environmental ideals. Understanding of revenue responsibility. Driver's License preferred. Ability to swim and partake in adventure activities Excellent verbal and written communication skills (guest, team, other departments, management, partners) Approachable and a good listener Ability to work under pressure Strong planning and execution skills: able to prioritize, organize and take a structured approach Additional language knowledge (Spanish, Italian, French, German, Japanese or Mandarin) is PREFFERED Age: min. 21 years old⠀ Covid-19 vaccination is not mandatory, but you have to be ready to be vaccinated onboard against Covid-19 and Influenza. NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇲🇩 🇰🇿 🇦🇲 🇬🇪 🇦🇿 🇹🇯 🇺🇦 🇷🇺 🇧🇾 Last updated: October 9, 2024 You can submit your Resume here pushing APPLY TO POSITION button If you are not sure what position to apply for, you may instead submit general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: Lisbon, Portugal Workplace: onsite David Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit a Czech speaking Content Moderator for their Lisbon office. Position: Content Moderator Location: Lisbon, Portugal Work model: on-site Employment type: Full-time DUTIES AND RESPONSIBILITIES: Review user-generated live video content for an online platform Ensure that minors under the age of admission are not making use of the Livestream function Delete and block content according to the policies, as well as filter, organise, and evaluate it. REQUIREMENTS: Native or fluent in Czech with strong proficiency in both written and spoken communication, as well as English fluency (B2) Computer literate with the ability to adopt new knowledge quickly Comfortable with reviewing content that may be deemed inappropriate, violent and/or contain explicit material without bias Strong critical and contextual thinking skills Ability to work in a fast-paced environment with high volumes and changing demands Ability to work independently, with minimal supervision, and as a part of the team Full-time job 40 Hours per week (8 hours per day with an additional lunch break hour) on a weekly rotational shift pattern covering operating hours 24/7. OFFER: Affordable accomodation in single rooms in shared apartments provided by the employer Sponsored yearly flight back home and return of flight costs to Portugal Health insurance Cafeteria on site 3 week training partially compensated by the employer A dynamic multilingual, multicultural and creative team with positive and friendly atmosphere Guidance and tools to reach career potential And much more!

Location: ROYAL CARIBBEAN GROUP, Worldwide ISMIRA Agency actively recruiting for position Fitter for Celebrity Cruises! The Fitter shall carry out the work orders given by the Staff Chief Engineer, Chief Electrical Engineer , Accommodations Maintenance Manager . He/she must be a skilled worker and be able to carry out all kinds of maintenance and repair work. BENEFITS: Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces Earn recognition and career advancement opportunities Travel around the World Experience working with more than 72 nationalities Permanent job with contract 6-8 months onboard followed by 60 days of vacation Save Money as you do not pay for food and accommodation on board Competitive salary (find out when apply) Visa fee will be reimbursed on board Medical insurance provided during contract RESPONSIBILITIES: Assist in the repair, overhaul and general maintenance (preventive and unscheduled) of the following systems and equipment (all of these under the direct or indirect supervision of the engineers onboard): - AC Systems - Refrigeration equipment - Engine Systems - Safety and Security equipment Electrical and Electronic Systems - Elevators and escalators - Galley and pantry equipment - Laundry equipment - Other miscellaneous equipment onboard as directed from engineering management team General steel work activities, including but not exclusive of welding, including TIG and MIG, lathe operations, sheet metal work, pipe fitting and installation. Arranging tools needed and returning them after the job is completed Cleaning up after completion of any job carried out under his supervision As requested, assist the Technical Support Officer in receiving spare parts and deliveries, maintain all store areas organized and support the storage and removal of parts for maintenance throughout the vessel REQUIREMENTS: Good level of English Minimum of two years previously in similar position. Completion of high school or basic education equivalency preferred. Welding Certificate by one of the following LR, ABS, DNV, BV, GL Valid Motorman's or electrician license Knowledge of propulsion systems. Knowledge of auxiliary systems such as, hydraulic, water and sewage 2 years prior specific craftsman experience Computer science degree with basic database knowledge NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺 For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required Last updated: September 30, 2024 You can submit your Resume here by pushing APPLY TO POSITION button If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: ASTORIA GRANDE, Worldwide ISMIRA Agency is hiring IT SPECIALISTS for ASTORIA GRANDE cruise ships! ASTORIA GRANDE invites Russian-speaking employees to join its team to work on a cruise ship to Turkey and Egypt with departure from Sochi to the shores of the Black, Aegean, Marmara and Mediterranean Seas. Astoria Grande visits the unique ports of the Turkish coast — Istanbul, Cesme, Amasra, Sinop, Trabzon, Ordu, Izmir, Kusadasi, and also stops at the largest port of Egypt - ancient Alexandria, and in the new season also in the beautiful ports of Greece. POSITION SUMMARY: IT specialist assists the Shipboard Management with all the matters related to the IT Operation onboard to ensure company, divisional and ship performance objectives set forth by the company are met and/or exceeded by performing the following essential duties and responsibilities personally or through department heads. the Chief Purser in directing the Clearance Operation to ensure all documents for arrival and departure will be managed in a timely manner, Ensure that all (Crew and passengers) documents will meet all custom / immigration requirements in diverse destinations. WHAT COMPANY OFFERS: Opportunity to travel to the ports of Turkey, Egypt and Greece Free meals and accommodation The ticket is at the expense of the employer The contract is 6-7 months The salary is paid in euros. A bonus system for rewarding employees, as well as tips No visa required REQUIREMENTS: Age 18+ Recruitment is conducted from the following countries: Armenia, Azerbaijan, Belarus, Georgia, Moldova, Russia, Uzbekistan, Kazakhstan, Kyrgyzstan. Fluency in Russian is mandatory Knowledge of English - from intermediate depending on the position (knowledge of English is pre-intermediate for basic positions, fluency in both Russian and English is required for higher and administrative positions) A full package of STCW certificates and a seafarer's passport/seafarer's identity card are required. Degree in Information Technology Science or related field from an accredited college or university or the international equivalent. Five year progressive IT experience in an upscale hotel or cruise ship of which three years as IT officer / System Administrator. Strong communication, problem solving, decision making, and interpersonal skills. Strong management skills in a multicultural and dynamic environment. Superior customer service, team building and conflict resolution skills. Knowledge of the principles and processes involved in business and organizational planning, coordination and execution. This includes strategic planning, resource allocation, workforce planning and management, leadership techniques and production methods. Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques. Proficiency with Microsoft Office, IISII and/or Linux computer software. Ability to work well under pressure and in a constantly challenging environment. RESPONSIBILITIES: In accordance with the company’s rules and regulations, he/she conducts in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests or fellow shipboard employees and/or in the presence of guest contact and when in crew areas. Plans, organizes, supports, controls, and evaluates the IT Operation together with the Chief Purser. Accomplishes the targets set forth by the company through the management of subordinates. Ensures the highest level of guest satisfaction by overseeing the delivery of quality guest services amenities within company’s standards. Establishes and maintains effective internal communications including regular departmental meetings to ensure optimum scheduling, teamwork and productivity. Continually encourages communication and cooperation between all sub-hotel departments, deck and technical departments. Keeps the Shipboard Management informed of all activities and pending issues that require cooperation or immediate attention such as equipment/system maintenance, etc. Ensures the security and safety of guests and staff through established emergency procedures. Monitors and present future trends, practices and systems in order to identify areas for improvements. Attends meetings, training activities, courses, safety training/ drills and all other work-related activities as required. Be on call to solve problems and help Hotel users as required. Standby during critical situations where the system must not fail (Embarkation, Remote Check-in, Cruise Closedown etc...) Ensures that unauthorized software installations are allowed without exception. The computer system is a business tool, not for private entertainment. Checks that daily backup is done and that tapes are kept in a safe place, accessible only to the System Administrator The number of spots is limited! Send us your RESUME here via the APPLY TO POSITION button Last update:  14 декабря 2024

Location: Lisbon, Portugal Workplace: none David Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy who is seeking to onboard Czech speaking Operations Customer Expert for their Lisbon offices. Position: Operations Customer Expert Location: Lisbon, Portugal Employment type: Full-time Remuneration: Base salary. DUTIES AND RESPONSIBILITIES: Assist customers via phone, email, and chat with inquiries related to products. Provide in-depth information about the company's products and services, helping customers make well-informed decisions based on their unique needs. Address customer concerns with empathy and professionalism, striving for satisfaction and building trust in each interaction. Accurately document all customer interactions and inquiries using the SAP CRM system for proper tracking and follow-up. Identify and escalate complex or unresolved issues to higher-level support or management to ensure quick resolution. Collaborate with internal teams to deliver efficient and effective solutions to customer issues. Perform regular customer service tasks, including updating and maintaining the customer database. Reach out to customers post-interaction to evaluate satisfaction and identify opportunities for improvement. Manage customer complaints and oversee the returns process, ensuring compliance with company policies. REQUIREMENTS: Native/fluent in Czech (C1), both verbal and written. Fluent in English (minimum B2 level) Excellent communication skills, with the ability to listen attentively and respond thoughtfully to customer inquiries Strong problem-solving abilities to address customer concerns efficiently and provide appropriate solutions Experience in customer service, particularly in handling technical or product-related inquiries, is preferred but not required Ability to remain calm and composed during high-pressure situations, such as emergencies or difficult customer interactions Proficiency in using email, phone systems, and other customer service tools; experience with CRM software is a plus Strong organizational skills to manage multiple customer requests and document conversations accurately. BENEFITS: Excellent remuneration package based on experience, skills and performance Be part of a dynamic multilingual, multicultural and creative team with positive and friendly atmosphere Guidance and tools to reach career potential Fully paid training on the company and products Opportunity to work in a supportive environment focused on growth and skill development Relocation support

Location: CRYSTAL CRUISES, Worldwide ISMIRA Agency actively recruiting for position WAITER for CRYSTAL CRUISES! Waiter is responsible to assist their senior waiters in serving our guests at their station or other assigned areas ensuring that the six-star Crystal service standard is maintained at all times ensuring a superior guest experience and a healthy productive work environment within company guidelines and budgets. Conditions: Work in top level, 5* cruise company, luxury segment Medical insurance provided during contract Flight paid to ship and to a home address after completed contract Free food and accommodation Free uniform Joining expenses: reimbursed upon completion of first contract. STCW: reimbursed upon commencement of second contract. Contract length 5-6 months with following 2 months of vacation. Responsibilities: To greet guests in a professional manner and to provide them with prompt, courteous and friendly food and beverage service by assisting their senior waiter at their assigned station in Waterside, Silk, Churasscaria and / or Marketplace restaurants or other venues as assigned. Liaise with senior headwaiter and galley to ensure adherence to any guest dietary requirements and / or food allergies. Manage restaurant reservations and seating requirements, when instructed. Learn and use appropriate food and wine terminology & pronunciation, to enhance the Guest's dining experience; become familiar with menu descriptions and wine lists, in order to discuss items appropriately with guests. Present F&B menus to Guests, suggest dinner courses, appropriate wines and answer questions regarding menu and wine selections. Relay orders to the Galley; serve courses from the Galley and beverages from various locations, following safe Company Alcohol Serving Policies. Adhere to company policies, procedures, manuals, directives and appearance standards at all times. To keep assigned service stations well stocked and organized (as per USPH / Shipboard Sanitation Program standards including logs and labeling). Report any maintenance issues to assigned supervisor and follow up on work orders until completed. Other responsibilities as assigned, not limited to the above. Requirements: Minimum of three (3) years of experience in a luxury international hotel property as a waiter/tress or (2) years of experience in the luxury cruise industry as a waiter/tress (Cruise ship experience is preferred). Must have good food and beverage knowledge. Fluent written and spoken English. Good interpersonal and public communication skills. Good organizational and multi-tasking skills are required together with an eye for details. Must possess the ability to interact with all levels of people while communicating in an effective, yet diplomatic fashion. Needs to have an outgoing personality and possess a positive attitude, maintain a friendly and approachable demeanor at all times even under pressure using their knowledge of Crystal Basics. Vaccination Covid-19 mandatory with WHO approved vaccines Nationalities that we process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇦🇿 🇹🇯 🇹🇲 🇬🇪 Last updated: October 11, 2023 You can submit your Resume here by pushing APPLY TO POSITION button below If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: CRYSTAL CRUISES, Worldwide ISMIRA Agency actively recruiting for position MESS ATTENDANT for CRYSTAL CRUISES! Mess Attendant ensures a friendly and professional service following Crystal Basics procedures while maintaining highest cleaning and hygiene standard in all assigned areas. In addition you ensure glassware, plates, flatware, equipment and utensils are in an exceptionally clean, orderly and stocked condition. Conditions: Work in top level, 5* cruise company, luxury segment Medical insurance provided during contract Flight paid to ship and to a home address after completed contract Free food and accommodation Free uniform Joining expenses: reimbursed upon completion of first contract. STCW: reimbursed upon commencement of second contract. Contract length 5-6 months with following 2 months of vacation. Responsibilities: Ensure absolute cleanliness and order in accordance with Public Health rules. Setting up and maintaining all self-service buffet areas ensuring each item is associated with the correct label. Including, if so instructed, working from behind the food lines. Ensure Daily Menu is placed in preparation for every meal seating Working area is set up and continuously replenished in accordance with direction from supervisor and pre-established standards and manuals. Prepare and perform F&B activities and special events as assigned. Cleaning of working areas, buffet lines and operating equipment in accordance with company rules and standards. All cleaning and fridge logs are updated daily or when applicable. Assist in other departments upon instruction from supervisors as required. Keeping and storing of any assigned inventory stock in accordance with set par levels following safety and sanitation rules and regulation. Actively participate in onboard training programs. Embarkation duty as directed, including luggage assistance, guest escorting and any other related duty. Participate in loading as required and on direction of supervisors. Requirements: Minimum of 1-2 years of experience in a luxury international hotel property as a Restaurant attendant (Cruise ship experience is preferred). Fluent written and spoken English. Good interpersonal and public communication skills. Good organizational and multi-tasking skills are required together with an eye for details. Must possess the ability to interact with all levels of people while communicating in an effective, yet diplomatic fashion. Needs to have an outgoing personality and possess a positive attitude, maintain a friendly and approachable demeanor at all times even under pressure using their knowledge of Crystal Basics. Vaccination Covid-19 mandatory with WHO approved vaccines Minimum 21 years old Nationalities that we process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇦🇿 🇹🇯 🇹🇲 🇬🇪 Last updated: October 11, 2023 You can submit your Resume here by pushing APPLY TO POSITION button below If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: CRYSTAL CRUISES, Worldwide ISMIRA Agency actively recruiting for position BUTLER for CRYSTAL CRUISES! Butler is responsible for the guests’ experience, offering a  premium service that is both exceptional and memorable. Butler is the liaison between the guest and all Hotel and Marine Departments, proactively anticipating every guest’s needs and expectations. The Butler must possess outstanding hospitality, communication and organizational skills in addition to effective decision-making abilities. Paying keen attention to detail, the Butler is held fully accountable for the quality of their guests’ personalized experience Conditions: Work in top level, 5* cruise company, luxury segment Medical insurance provided during contract Flight paid to ship and to a home address after completed contract Free food and accommodation Free uniform Joining expenses: reimbursed upon completion of first contract. STCW: reimbursed upon commencement of second contract. Contract length 5-6 months with following 2 months of vacation. Responsibilities: To collect guests from the gangway and escort them to their suites on embarkation day (check in) and explain the suite functions and amenities. To provide breakfast, lunch, dinner including 24-hour room service to guests upon their request. To provide canapé's, teatime, turndown and bar service to guests upon their request. To make onboard reservations, pack/unpack and shine shoes for guests upon their request. To do deliveries (such as laundry, gifts, times fax etc.) to guest suites. To replenish beverages, coffee & tea, ice and fresh fruits twice a day or as necessary. To log the guest’s personal laundry, send it down to the laundry for washing, dry cleaning or pressing, and deliver it back to guests in a timely manner. To order enough soft drinks, liquor/wine & sparkling wines and fresh fruits for all pantries and to ensure that daily menus are distributed to guests in a timely manner (as per assigned side-duty and schedule, however, to not overstock items in the pantries). To ensure that always assigned pantries and lockers kept clean and tidy and in accordance with safety rules and regulations, following the guidelines of USPH. To follow the proper cleaning and maintenance procedures of equipment in pantries. To clean and refill the coffee machines in assigned guest rooms and pantries properly, as per schedule, usage and according to maintenance manuals. To refill beverage stations in all waiting lounges To ensure that all equipment is properly and securely stored away when not on duty. To follow and execute the housekeeping sanitation program and to complete and update all sanitation log sheets as per policy. To report work orders to the head butler and/or housekeeping office when deficiencies are noted or when maintenance is required and to follow up on the work orders in a timely manner. To maintain a friendly and approachable demeanor, even under pressure, and utilize an in-depth knowledge and understanding of Crystal Basics. Requirements: Minimum of two (2) years guest facing service experience in a luxury environment. (Cruise ship experience is preferred). Must have good food and beverage knowledge as well as proficiency in other services provided onboard. Fluent written and spoken English. Good interpersonal and public communication skills. Good organizational and multi-tasking skills are required together with an eye for details. Must possess the ability to interact with all levels of people while communicating in an effective, yet diplomatic fashion. Needs to have an outgoing personality and possess a positive attitude, maintain a friendly and approachable demeanor at all times even under pressure using their knowledge of Crystal Basics. Vaccination Covid-19 mandatory with WHO approved vaccines Nationalities that we process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇦🇿 🇹🇯 🇹🇲 🇬🇪 Last updated: October 11, 2023 You can submit your Resume here by pushing APPLY TO POSITION button below If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: CRYSTAL CRUISES, Worldwide ISMIRA Agency actively recruiting for position BARTENDER for CRYSTAL CRUISES! Bartender ensures the efficient operations of all bar lounges, bars, restaurants, special events and all Guest areas, where beverage service activities take place. Bartender is responsible to create a friendly, guest-oriented service culture to ensure Guest satisfaction. Conditions: Work in top level, 5* cruise company, luxury segment Medical insurance provided during contract Flight paid to ship and to a home address after completed contract Free food and accommodation Free uniform Joining expenses: reimbursed upon completion of first contract. STCW: reimbursed upon commencement of second contract. Contract length 5-6 months with following 2 months of vacation. Responsibilities: To greet Guests in a professional manner and to provide them with prompt, courteous and friendly food and beverage service in public rooms, lounges, open decks and bars. Adhere to company policies, procedures, manuals, directives and appearance standards at all times. Takes orders from guests or Bar Servers. Asks for appropriate identification to determine minimum drinking age. Prepares all beverages, strong understanding of deferent alcohol and non-alcohol beverages. Serves wine and draught or bottled beer in the appropriate glass or fashion. Ensure proper cleaning (as per USPH / Shipboard Sanitation Program standards including logs and labeling), maintenance and storage of equipment in assigned bars, pantries and / or lockers in accordance with safety rules and regulations. Report any maintenance issues to assigned supervisor and follow up on work orders until completed. Other responsibilities as assigned, not limited to the above. Requirements: Minimum of three (3) years of experience in a luxury international hotel property as a Bartender or (2) years of experience in the luxury cruise industry as a Bartender (Cruise ship experience is preferred). Must have strong beverage knowledge. Fluent written and spoken English. Good interpersonal and public communication skills. Good organizational and multi-tasking skills are required together with an eye for details. Must possess the ability to interact with all levels of people while communicating in an effective, yet diplomatic fashion. Needs to have an outgoing personality and possess a positive attitude, maintain a friendly and approachable demeanor at all times even under pressure using their knowledge of Crystal Basics. Vaccination Covid-19 mandatory with WHO approved vaccines Minimum 21 years old. Nationalities that we process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇦🇿 🇹🇯 🇹🇲 🇬🇪 Last updated: October 11, 2023 You can submit your Resume here by pushing APPLY TO POSITION button below If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: CRYSTAL CRUISES, Worldwide ISMIRA Agency actively recruiting for position BAR WAITER for CRYSTAL CRUISES! BAR WAITER is responsible to deal with guests and fellow crew members in a professional courteous manner ensuring that a six star Crystal service standard is maintained at all times providing a superior guest experience and a healthy productive work environment within company guidelines. Conditions: Work in top level, 5* cruise company, luxury segment Medical insurance provided during contract Flight paid to ship and to a home address after completed contract Free food and accommodation Free uniform Joining expenses: reimbursed upon completion of first contract. STCW: reimbursed upon commencement of second contract. Contract length 5-6 months with following 2 months of vacation. Responsibilities: To greet Guests in a professional manner and to provide them with prompt, courteous and friendly food and beverage service in public rooms, lounges, open decks and bars. Adhere to company policies, procedures, manuals, directives and appearance standards at all times. To prepare garnishes and other mise en place for their assigned bar. Bar waiter must have a comprehensive knowledge of the ingredients and prices of all drinks on the menu as well as the daily specials and any promotional sale for the day. Ensure proper cleaning (as per USPH / Shipboard Sanitation Program standards including logs and labeling), maintenance and storage of equipment in assigned bars, pantries and / or lockers in accordance with safety rules and regulations. Report any maintenance issues to assigned supervisor and follow up on work orders until completed. Other responsibilities as assigned, not limited to the above. Requirements: Minimum of three (3) years of experience in a luxury international hotel property or two (2) years of experience in the luxury cruise industry in a bar environment (Cruise ship experience is preferred). Fluent spoken English Must have good product and beverage knowledge. Good interpersonal and public communication skills. Very good organizational skills and attention to details are required. Must possess initiative and the ability to work independently. Needs to have an outgoing personality and possess a positive attitude, maintain a friendly and approachable demeanor at all times even under pressure utilizing an in depth understanding and knowledge of Crystal Basics Vaccination Covid-19 mandatory with WHO approved vaccines Minimum 21 years old. Nationalities that we process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇦🇿 🇹🇯 🇹🇲 🇬🇪 Last updated: October 11, 2023 You can submit your Resume here by pushing APPLY TO POSITION button below If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: COSTA CRUISES, Worldwide ISMIRA Agency actively recruiting for positions ASSISTANT TOUR MANAGER for COSTA CRUISES! The Assistant Tour Manager plays a key role in overseeing shore excursion operations. He/She will work closely with the Tour Manager to ensure top-notch excursion quality and guest satisfaction, all while adhering to company standards. Conditions: Free food and accommodation on board First joining ticket is provided by company Medical insurance provided during the work contract Contract 6-8 months, followed by 2 months vacation Activities for crew Opportunity to save money and travel while working Meet new friends from all over the world Great chance to show yourself and build a career Responsibilities: You’ll oversee and boost sales, proposing innovative ideas to enhance revenue in line with company targets. You’ll keep shore excursion selections updated and be well-versed in the products to ensure guest satisfaction and meet revenue goals. You’ll manage guest queues, addressing any requests or inquiries promptly. You’ll join guests on tours, promoting upcoming ports and excursions, and assist with translations as needed to provide excellent service and engage all guests. You’ll handle accounts, complete reports, and organize tour tickets to support the Tour Manager. You’ll assist the Tour Manager in overseeing personnel duties, ensuring team members understand their tasks and targets, and providing training and suggestions per company procedures. You’ll oversee setting up all sales channels, including ITV, new totems, and interactive kiosks, ensuring they operate smoothly and efficiently. You’ll assist the Tour Manager in handling complaints, aiming to deliver quick and effective solutions that enhance guest satisfaction. You’ll supervise transfers, embarkation, and disembarkation processes, ensuring they are conducted safely and efficiently to assist guests Requirements: Minimum 19 years old You hold a Secondary school Diploma or, preferable, a degree in tourism or languages You have a proven track in Sales or Tour Operator You have previous onboard experience in the same role (mandatory on the same position) You bring experience in staff management and supervision You master English and Italian language, and you speak fluently a third language among French, German, Spanish, Portuguese, Chinese Tattoos are allowed (except offensive and facial) Nationalities that we process: 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇦🇿 🇹🇯 🇹🇲 🇷🇺 Last updated: January 6, 2025 If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions