Location: Москва
Workplace: Комбинированный
Роль на стыке стратегии, развития бизнеса, продуктовой аналитики и операционного управления.
Предстоит находить возможности роста рекламной и нерекламной монетизации, прорабатывать инициативы и доводить их до запуска и оценки результата.
Помимо проектов, вы будете участвовать в стратегическом и операционном планировании подразделения, бюджетировании и развитии эффективности команд.
Работа предполагает тесное взаимодействие с менеджерами рекламных продуктов и аукциона, менеджерами площадок и пользовательских поверхностей, ML/DS-командами, аналитикой, разработкой, коммерцией и маркетингом.
Важно самостоятельно разбираться в выделенных направлениях и работать руками: исследовать, считать, готовить справки и презентации.
Задачи
Примеры направлений:
Аудиторные данные и технологии подбора рекламы: развитие пользовательских профилей, понимание содержания рекламных кампаний, сопоставление рекламы с интересами и намерениями пользователей, развитие таргетингов и расширение аудиторий
Контентная реклама и новые рекламные продукты: использование контекста в рекламном отборе, создание тематических и товарных форматов, развитие безопасного и подходящего для брендов рекламного окружения
Персонализация рекламного опыта: управление моментом показа и рекламной нагрузкой, адаптация креативов, использование предпочтений и обратной связи пользователей
Новые источники выручки: поиск потенциала рекламной и нерекламной монетизации, оценка новых продуктов, партнёрских механик и бизнес-моделей
Зона ответственности:
Discovery и стратегия. Работать с открытой постановкой на поиск потенциала: определять вопросы и гипотезы, организовывать исследования рынка и внутренних данных, проводить бенчмаркинг. Готовить предложения по развитию направлений и продуктов, приоритетам и последовательности инициатив
Экономика и прогнозирование. Строить бизнес-кейсы, модели потенциала и трекшен-модели с декомпозицией на драйверы. Оценивать сценарии, затраты, окупаемость и чувствительность к допущениям, учитывать каннибализацию и пересечение эффектов. Актуализировать модели по результатам исследований и экспериментов, проводить планфактный анализ и обновлять прогнозы
Продуктовая проработка и реализация. Вместе с продуктом, ML/DS и аналитикой согласовывать решения, требования, метрики и план экспериментов. Декомпозировать инициативы на эпики и задачи, вести roadmap, оценивать результаты внедрения и определять дальнейшие изменения
Участники, зависимости и риски. Заранее определять внутренние команды и внешних партнёров, их роли, интересы, ответственность и необходимые согласования. Договариваться о ресурсах и сроках, учитывать технические, организационные, юридические и партнёрские ограничения. Вовлекать участников без прямого подчинения, разрешать разногласия и предотвращать блокировки между командами
Go-to-market и клиентская воронка. Координировать подготовку пилотов, запусков и масштабирования с коммерцией, маркетингом, модерацией, легалом, PR, поддержкой и партнёрами. Контролировать формирование клиентской воронки, прохождение её этапов и устранение барьеров подключения и использования продукта
Планирование и управление подразделением. Организовывать выделенные процессы годового и квартального планирования, планирования операций, ресурсов и бюджетов. Консолидировать потребности и планы команд, отслеживать исполнение. Готовить стратегические и отчётные встречи, в том числе для топ-менеджмента: повестку, варианты решений, материалы и последующий контроль договорённостей
Организационное развитие. Выявлять узкие места, дублирование функций и разрывы ответственности. Совершенствовать процессы, готовить предложения по организационной структуре, ролям и матрицам взаимодействия. Развивать командные ритуалы и инструменты поддержки, сопровождать внедрение изменений и оценивать их влияние на эффективность работы
Требования
От пяти лет опыта в технологических компаниях, консалтинге или рекламных платформах в одной из функций
Важен опыт работы с рекламными продуктами и технологиями, взаимодействия с продуктом, разработкой, ML/DS и коммерческими командами
Умение и желание работать руками с аналитикой
Опыт управления межкомандными проектами, зависимостями и рисками в матричных структурах
Самостоятельная подготовка исследований, моделей, справок и презентаций
Практический опыт применения AI
Будет плюсом
Опыт ведения сложного направления или нескольких взаимосвязанных инициатив с ответственностью за приоритеты, межкомандные договорённости и бизнес-результат.
Москва; Предстоит находить возможности роста рекламной и нерекламной монетизации, прорабатывать инициативы и доводить их до запуска и оценки результата
Location: Енисейск
Ищешь работу с возможностью карьерного развития и роста?
Сбер раскроет твой карьерный потенциал! Откликайся!
Обязанности
### Что нужно делать:
* проводить презентации по зарплатным проектам для организаций с целью привлечения и удержания на зарплатный проект
* проводить переговоры с представителями юридических лиц по вопросам зарплатных проектов
* сопровождать и поддерживать действующих клиентов
* анализировать закрепленный рынок для привлечения на зарплатный проект, формировать стратегию по привлечению клиентов.
Требования
### Мы ждем, что ты:
* специалист с высшим образованием и опытом работы в продажах от 2х лет
* умеешь формировать презентационные материалы
* имеешь опыт публичных выступлений и переговоров с руководителями компаний
* уверенный пользователь MS Office
* готов использовать ИИ в ежедневной работе (обучение за счёт компании — есть свои курсы).
Условия
### Что мы предлагаем:
* квартальную, годовую премию и ежегодный пересмотр зарплаты
* возможность влиять на свой доход и зарабатывать больше
* быстрый старт карьеры для тех, кто без опыта
* уникальную систему онлайн обучения Сбера для карьерного развития и роста
* расширенный ДМС и льготное страхование для семьи
* подписка Прайм с возможностью совместного использования на трёх близких
* вознаграждение за рекомендацию друзей в команду Сбера
* гибкий дисконт по ипотечному кредиту, равный 1/3 ключевой ставки ЦБ.
Присоединяйся к команде Сбера!
Енисейск
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Location: Пермь
Ищешь работу с возможностью карьерного развития и роста?
Сбер раскроет твой карьерный потенциал! Откликайся!
Обязанности
### **Что нужно делать:**
* проводить презентации по зарплатным проектам для организаций с целью привлечения и удержания на зарплатный проект
* проводить переговоры с представителями юридических лиц по вопросам зарплатных проектов
* сопровождать и поддерживать действующих клиентов
* анализировать закрепленный рынок для привлечения на зарплатный проект, формировать стратегию по привлечению клиентов.
Требования
### **Мы ждем, что ты:**
* специалист с высшим образованием и опытом работы в продажах от 2х лет
* умеешь формировать презентационные материалы
* имеешь опыт публичных выступлений и переговоров с руководителями компаний
* уверенный пользователь MS Office
* готов использовать ИИ в ежедневной работе (обучение за счёт компании — есть свои курсы).
Условия
### **Что мы предлагаем:**
* квартальную, годовую премию и ежегодный пересмотр зарплаты
* возможность влиять на свой доход и зарабатывать больше
* быстрый старт карьеры для тех, кто без опыта
* уникальную систему онлайн обучения Сбера для карьерного развития и роста
* расширенный ДМС и льготное страхование для семьи
* бесплатную подписку СберПрайм+, скидки на продукты компаний-партнеров
* вознаграждение за рекомендацию друзей в команду Сбера
* гибкий дисконт по ипотечному кредиту, равный 1/3 ключевой ставки ЦБ.
Присоединяйся к команде Сбера!
Location: Remote - Latin America; Remote- United States
Workplace: Remote
Hi, I'm Joe, Head of Customer Success at Whippy. I'm hiring an Enterprise Customer Project Manager to run our customers' projects end to end, from kickoff to launch to the next project that grows the account. If you've managed projects with real deadlines and real stakeholders, in software or in fields like construction, engineering, or operations, and you want to do that work with AI software, read on.
This is a customer-facing role on our customer success team. You'll own a book of customers, not an internal roadmap.
This role is for someone with 5+ years of experience. You'll own a focused book of our largest and most complex accounts, where a single customer can be worth six figures in ARR and involve executives, recruiters, and operations teams across many branches.
WHY I'M HIRING
At Whippy, we view Customer Success as a revenue engine, not a cost center, because if customers don't get value from a tool, they'll leave. Whippy has six incredible products today because we've always built alongside our customers. That's how we evolved from a simple texting platform to now powering calls, texts, email, AI agents, and complex messaging and business automations for over 1,000 businesses. We ship fast to meet our customers' needs.
Most customers start with one use case, like a staffing firm using an AI voice agent to screen candidates. They stay and grow because they see real ROI, then expand use cases until Whippy becomes the infrastructure their business runs on. Your job is to drive that growth: make their first outcome happen during onboarding and implementation, uncover the next problem, and help them get even more value.
In this role, you'll mainly work with customers in the staffing industry. Their data flows into Whippy from their ATS, most often TempWorks, Avionte, Aqore/Zenople, Crelate, or Bullhorn, so you'll learn how staffing firms recruit and place talent, and how to build on top of their data.
Our customer success team has taken staffing customers from an initial $12K deal to $180K ARR because customers like Your Employment Solutions https://www.linkedin.com/company/your-employment-solutions/ are getting over $1M in ROI using Whippy to augment their teams and beat the competition.
You'll help us grow more customers by deeply understanding their desired outcomes, helping them achieve those outcomes, and providing an exceptional experience along the way.
This is one of those rare jobs with massive growth and learning opportunities: there's no bureaucracy here, and we're still early in building a world-class customer success team. You'll have a crucial role to play, and fresh ideas, feedback, and experimentation are always encouraged because we double down on wins and quickly pivot when ideas don't work out.
You'll work alongside our six-person customer success team and report directly to me. I'll provide the support, coaching, tools, and data to do the best work of your career here, plus the variable comp to get well rewarded when you deliver results.
I'm looking for someone who wants to be technical, strategic, and commercial, all in one. Technical as in you enjoy mastering the product and finding the best solutions for our customers. Strategic as in you deeply understand your customers' pain points and always have a plan to solve them. Commercial as in you have pricing awareness and understand the retention and expansion risks and opportunities in your book.
SOME THINGS YOU'LL DO
- Run every customer project end to end: scope, plan, timeline, owners, and follow-through until it's live and delivering results.
- Keep customers and our team aligned with prepared calls, clear agendas, written recaps, and mutual success plans, so no one is ever guessing what happens next.
- Own the customer beyond any single project, from onboarding through renewal and expansion. Master Whippy's products well enough to build the workflows, AI agents, and automations your projects need, without waiting on engineering.
- Run multi-stakeholder relationships across executives, recruiters, and operations teams at our largest customers, with account plans to match.
- Pick up the phone. Reach out proactively, ask the question instead of guessing, and get ahead of problems before they turn into escalations.
- Own your gross and net revenue retention, and get rewarded for beating targets.
- Tie usage to business outcomes, and report value back in the metrics customers actually care about.
- Spot expansion signals and hand warm leads to sales when usage outgrows the contract.
- Turn wins into case studies, references, and testimonials that help sales win the next customer.
- Tell customers the truth, steering them away from work that won't move their business and toward the work that will.
- Advocate for the customer. Feed what you hear to product, sales, and engineering so we build the right things.
- Experiment and iterate. If you have an idea to do something better, do it and document what you learn.
OUR CUSTOMER SUCCESS VALUES
This is a high-performance environment, and I'll coach and support you through it. You'll be challenged, coached, and you'll always know where you stand. CS is a team sport, so it's okay to ask for help, experiment, fail, and pivot. A few things that are true here:
- Everyone is a builder. Our team builds in the product without engineering, and the best product ideas come from you, the person closest to the customer. We use AI to move fast, but we own our work, verify every fact, and don't ship slop.
- We lead with expertise, not order-taking. We get curious about the why behind every request, and we say no when no is the right answer.
- We work like owners, not clock-watchers. We care about outcomes, not hours. We take initiative, pick up the phone, and work obsessively on the problem in front of us.
- CS is a revenue engine, not a cost center. We treat it as the growth engine of the company and pay for results.
WHAT WE'RE LOOKING FOR
- Communication above all. This is the number one predictor of success in this role. You overcommunicate by default with customers, your team, and me. You're clear in writing and on calls, you set expectations, and you never leave people guessing.
- Fast and proactive. You process information quickly, ask for what you need instead of waiting, and show up to every call prepared.
- Curious, coachable, and low-ego. You're a fast learner who wants feedback, digs into the why behind every request, and gets better quickly.
- Comfortable getting technical. You don't need to code, but you're the kind of person who enjoys taking a tool apart, figuring out how it works, and building something useful with it.
- Strategic and commercial. You see usage and growth, not just tickets, and you're comfortable owning a number and an upgrade conversation.
- Opinionated about customer experience. Good strategic advice needs well-formed views, so have them.
- Self-directed. You take initiative, stay organized without being told, and run your own book without anyone managing your calendar. Calm under pressure.
- 5+ years managing complex, multi-stakeholder projects with real deadlines, ideally customer-facing. Software experience is a plus, but senior project managers from construction, engineering, operations, or similar fields are welcome. If your path is unconventional and you can explain how it'll help you succeed in this role, I welcome you to apply.
- Bonus points for experience in the staffing industry or with TempWorks, Avionte, Aqore/Zenople, Crelate, or Bullhorn.
- Based in Latin America or the US, with fluent written and spoken English, and able to work Eastern hours (we start at 8am ET).
YOU'LL THRIVE HERE IF...
- You're technical and love to build.
- You're entrepreneurial. You treat your accounts like your own business and get energy from building from scratch.
- You're a consultative problem solver. You dig into the why behind what a customer asks and recommend the right solution, even when it's not the one they came in asking for.
- This sounds like fun to you: a customer wants to launch a complex, time-sensitive campaign across calls and texts, isn't sure how to structure it, and their team is stretched thin. You roll up your sleeves, map their goal to the product, and build it with them.
- You thrive in a fast, evolving startup and you're excited to help build a customer success program from the ground up.
ABOUT WHIPPY
Whippy is a communication, automation, and AI agent platform. You reach customers across calls, texts, and email, at scale through personalized blasts and automated drips, with every message landing in one shared inbox. Replies get auto-assigned to a teammate, picked up by an AI agent, or carried forward by an automation. Once a conversation wraps, Whippy pushes the data you care about back into your systems in the exact format you need. It's true two-way dialogue on every channel that cuts the repetitive work and frees teams to focus on the human work that drives revenue, without adding headcount.
We're industry agnostic, with our biggest wins so far in staffing, healthcare, and other in-person businesses going through digital transformations. We're bootstrapped, profitable, and growing fast, with over 1,000 businesses using Whippy worldwide. In staffing alone, we've helped firms cut screening costs by 95% and save over a million dollars a year.
Whippy was founded in 2021 by CEO David Daneshgar and CTO Jack Kennedy. Jack is an engineering machine and a marathon runner. David started BloomNation in 2011 after winning $27,205 in a poker tournament, grew it into a platform generating billions in sales for florists, then left to build something bigger with Jack.
Location
This is a remote role open to candidates based anywhere in Latin America or the US. Our workday starts at 8am ET, so you'll need to work Eastern hours.
Compensation
Competitive compensation based on experience, including monthly performance bonuses and more.
Hiring Process
1. A 30-minute call with me to get to know each other better.
2. You'll receive a take-home assignment that assesses your technical and strategic skills, and you'll present it to me on a one-hour call. This is your chance to showcase your skills.
3. A 30-minute call with our CEO, David.
Location: Remote - Latin America; Remote- United States
Workplace: Remote
Hi, I'm Joe, Head of Customer Success at Whippy. I'm hiring a Customer Project Manager to run our customers' projects end to end, from kickoff to launch to the next project that grows the account. If you've managed projects with real deadlines and real stakeholders, in software or in fields like construction, engineering, or operations, and you want to do that work with AI software, read on.
This is a customer-facing role on our customer success team. You'll own a book of customers, not an internal roadmap.
This role is for someone with 2-5 years of experience who's ready to own a book of customers end to end.
WHY I'M HIRING
At Whippy, we view Customer Success as a revenue engine, not a cost center, because if customers don't get value from a tool, they'll leave. Whippy has six incredible products today because we've always built alongside our customers. That's how we evolved from a simple texting platform to now powering calls, texts, email, AI agents, and complex messaging and business automations for over 1,000 businesses. We ship fast to meet our customers' needs.
Most customers start with one use case, like a staffing firm using an AI voice agent to screen candidates. They stay and grow because they see real ROI, then expand use cases until Whippy becomes the infrastructure their business runs on. Your job is to drive that growth: make their first outcome happen during onboarding and implementation, uncover the next problem, and help them get even more value.
In this role, you'll mainly work with customers in the staffing industry. Their data flows into Whippy from their ATS, most often TempWorks, Avionte, Aqore/Zenople, Crelate, or Bullhorn, so you'll learn how staffing firms recruit and place talent, and how to build on top of their data.
Our customer success team has taken staffing customers from an initial $12K deal to $180K ARR because customers like Your Employment Solutions https://www.linkedin.com/company/your-employment-solutions/ are getting over $1M in ROI using Whippy to augment their teams and beat the competition.
You'll help us grow more customers by deeply understanding their desired outcomes, helping them achieve those outcomes, and providing an exceptional experience along the way.
This is one of those rare jobs with massive growth and learning opportunities: there's no bureaucracy here, and we're still early in building a world-class customer success team. You'll have a crucial role to play, and fresh ideas, feedback, and experimentation are always encouraged because we double down on wins and quickly pivot when ideas don't work out.
You'll work alongside our six-person customer success team and report directly to me. I'll provide the support, coaching, tools, and data to do the best work of your career here, plus the variable comp to get well rewarded when you deliver results.
I'm looking for someone who wants to be technical, strategic, and commercial, all in one. Technical as in you enjoy mastering the product and finding the best solutions for our customers. Strategic as in you deeply understand your customers' pain points and always have a plan to solve them. Commercial as in you have pricing awareness and understand the retention and expansion risks and opportunities in your book.
SOME THINGS YOU'LL DO
- Run every customer project end to end: scope, plan, timeline, owners, and follow-through until it's live and delivering results.
- Keep customers and our team aligned with prepared calls, clear agendas, written recaps, and mutual success plans, so no one is ever guessing what happens next.
- Own the customer beyond any single project, from onboarding through renewal and expansion. Master Whippy's products well enough to build the workflows, AI agents, and automations your projects need, without waiting on engineering.
- Juggle multiple customers and projects at once, and prioritize based on impact.
- Pick up the phone. Reach out proactively, ask the question instead of guessing, and get ahead of problems before they turn into escalations.
- Own your gross and net revenue retention, and get rewarded for beating targets.
- Tie usage to business outcomes, and report value back in the metrics customers actually care about.
- Spot expansion signals and hand warm leads to sales when usage outgrows the contract.
- Turn wins into case studies, references, and testimonials that help sales win the next customer.
- Tell customers the truth, steering them away from work that won't move their business and toward the work that will.
- Advocate for the customer. Feed what you hear to product, sales, and engineering so we build the right things.
- Experiment and iterate. If you have an idea to do something better, do it and document what you learn.
OUR CUSTOMER SUCCESS VALUES
This is a high-performance environment, and I'll coach and support you through it. You'll be challenged, coached, and you'll always know where you stand. CS is a team sport, so it's okay to ask for help, experiment, fail, and pivot. A few things that are true here:
- Everyone is a builder. Our team builds in the product without engineering, and the best product ideas come from you, the person closest to the customer. We use AI to move fast, but we own our work, verify every fact, and don't ship slop.
- We lead with expertise, not order-taking. We get curious about the why behind every request, and we say no when no is the right answer.
- We work like owners, not clock-watchers. We care about outcomes, not hours. We take initiative, pick up the phone, and work obsessively on the problem in front of us.
- CS is a revenue engine, not a cost center. We treat it as the growth engine of the company and pay for results.
WHAT WE'RE LOOKING FOR
- Communication above all. This is the number one predictor of success in this role. You overcommunicate by default with customers, your team, and me. You're clear in writing and on calls, you set expectations, and you never leave people guessing.
- Fast and proactive. You process information quickly, ask for what you need instead of waiting, and show up to every call prepared.
- Curious, coachable, and low-ego. You're a fast learner who wants feedback, digs into the why behind every request, and gets better quickly.
- Comfortable getting technical. You don't need to code, but you're the kind of person who enjoys taking a tool apart, figuring out how it works, and building something useful with it.
- Strategic and commercial. You see usage and growth, not just tickets, and you're comfortable owning a number and an upgrade conversation.
- Opinionated about customer experience. Good strategic advice needs well-formed views, so have them.
- Self-directed. You take initiative, stay organized without being told, and run your own book without anyone managing your calendar. Calm under pressure.
- 2-5 years managing projects with real deadlines and real stakeholders, ideally customer-facing. Software experience is a plus, but strong project managers from construction, engineering, operations, or similar fields are welcome. If your path is unconventional and you can explain how it'll help you succeed in this role, I welcome you to apply.
- Bonus points for experience in the staffing industry or with TempWorks, Avionte, Aqore/Zenople, Crelate, or Bullhorn.
- Based in Latin America or the US, with fluent written and spoken English, and able to work Eastern hours (we start at 8am ET).
YOU'LL THRIVE HERE IF...
- You're technical and love to build.
- You're entrepreneurial. You treat your accounts like your own business and get energy from building from scratch.
- You're a consultative problem solver. You dig into the why behind what a customer asks and recommend the right solution, even when it's not the one they came in asking for.
- This sounds like fun to you: a customer wants to launch a complex, time-sensitive campaign across calls and texts, isn't sure how to structure it, and their team is stretched thin. You roll up your sleeves, map their goal to the product, and build it with them.
- You thrive in a fast, evolving startup and you're excited to help build a customer success program from the ground up.
ABOUT WHIPPY
Whippy is a communication, automation, and AI agent platform. You reach customers across calls, texts, and email, at scale through personalized blasts and automated drips, with every message landing in one shared inbox. Replies get auto-assigned to a teammate, picked up by an AI agent, or carried forward by an automation. Once a conversation wraps, Whippy pushes the data you care about back into your systems in the exact format you need. It's true two-way dialogue on every channel that cuts the repetitive work and frees teams to focus on the human work that drives revenue, without adding headcount.
We're industry agnostic, with our biggest wins so far in staffing, healthcare, and other in-person businesses going through digital transformations. We're bootstrapped, profitable, and growing fast, with over 1,000 businesses using Whippy worldwide. In staffing alone, we've helped firms cut screening costs by 95% and save over a million dollars a year.
Whippy was founded in 2021 by CEO David Daneshgar and CTO Jack Kennedy. Jack is an engineering machine and a marathon runner. David started BloomNation in 2011 after winning $27,205 in a poker tournament, grew it into a platform generating billions in sales for florists, then left to build something bigger with Jack.
Location
This is a remote role open to candidates based anywhere in Latin America or the US. Our workday starts at 8am ET, so you'll need to work Eastern hours.
Compensation
Competitive compensation based on experience, including monthly performance bonuses and more.
Hiring Process
1. A 30-minute call with me to get to know each other better.
2. You'll receive a take-home assignment that assesses your technical and strategic skills, and you'll present it to me on a one-hour call. This is your chance to showcase your skills.
3. A 30-minute call with our CEO, David.
Location: Remote - Latin America; Remote- United States
Workplace: Remote
Hi, I'm Joe, Head of Customer Success at Whippy. I'm hiring an Associate Customer Project Manager to run our customers' projects end to end, from kickoff to launch to the next project that grows the account. If you've managed projects with real deadlines and real stakeholders, in software or in fields like construction, engineering, or operations, and you want to do that work with AI software, read on.
This is a customer-facing role on our customer success team. You'll own a book of customers, not an internal roadmap.
This role is built for someone early in their career (0-1 years of experience), and new grads are welcome. You'll ramp alongside me and experienced teammates, then take ownership of your own customers as you prove you're ready.
WHY I'M HIRING
At Whippy, we view Customer Success as a revenue engine, not a cost center, because if customers don't get value from a tool, they'll leave. Whippy has six incredible products today because we've always built alongside our customers. That's how we evolved from a simple texting platform to now powering calls, texts, email, AI agents, and complex messaging and business automations for over 1,000 businesses. We ship fast to meet our customers' needs.
Most customers start with one use case, like a staffing firm using an AI voice agent to screen candidates. They stay and grow because they see real ROI, then expand use cases until Whippy becomes the infrastructure their business runs on. Your job is to drive that growth: make their first outcome happen during onboarding and implementation, uncover the next problem, and help them get even more value.
In this role, you'll mainly work with customers in the staffing industry. Their data flows into Whippy from their ATS, most often TempWorks, Avionte, Aqore/Zenople, Crelate, or Bullhorn, so you'll learn how staffing firms recruit and place talent, and how to build on top of their data.
Our customer success team has taken staffing customers from an initial $12K deal to $180K ARR because customers like Your Employment Solutions https://www.linkedin.com/company/your-employment-solutions/ are getting over $1M in ROI using Whippy to augment their teams and beat the competition.
You'll help us grow more customers by deeply understanding their desired outcomes, helping them achieve those outcomes, and providing an exceptional experience along the way.
This is one of those rare jobs with massive growth and learning opportunities: there's no bureaucracy here, and we're still early in building a world-class customer success team. You'll have a crucial role to play, and fresh ideas, feedback, and experimentation are always encouraged because we double down on wins and quickly pivot when ideas don't work out.
You'll work alongside our six-person customer success team and report directly to me. I'll provide the support, coaching, tools, and data to do the best work of your career here, plus the variable comp to get well rewarded when you deliver results.
I'm looking for someone who wants to be technical, strategic, and commercial, all in one. Technical as in you enjoy mastering the product and finding the best solutions for our customers. Strategic as in you deeply understand your customers' pain points and always have a plan to solve them. Commercial as in you have pricing awareness and understand the retention and expansion risks and opportunities in your book.
SOME THINGS YOU'LL DO
- Run every customer project end to end: scope, plan, timeline, owners, and follow-through until it's live and delivering results.
- Keep customers and our team aligned with prepared calls, clear agendas, written recaps, and mutual success plans, so no one is ever guessing what happens next.
- Own the customer beyond any single project, from onboarding through renewal and expansion. Master Whippy's products well enough to build the workflows, AI agents, and automations your projects need, without waiting on engineering.
- Learn fast. Shadow calls, get hands-on coaching from me, and take on more ownership every month.
- Pick up the phone. Reach out proactively, ask the question instead of guessing, and get ahead of problems before they turn into escalations.
- Own your gross and net revenue retention, and get rewarded for beating targets.
- Tie usage to business outcomes, and report value back in the metrics customers actually care about.
- Spot expansion signals and hand warm leads to sales when usage outgrows the contract.
- Turn wins into case studies, references, and testimonials that help sales win the next customer.
- Tell customers the truth, steering them away from work that won't move their business and toward the work that will.
- Advocate for the customer. Feed what you hear to product, sales, and engineering so we build the right things.
- Experiment and iterate. If you have an idea to do something better, do it and document what you learn.
OUR CUSTOMER SUCCESS VALUES
This is a high-performance environment, and I'll coach and support you through it. You'll be challenged, coached, and you'll always know where you stand. CS is a team sport, so it's okay to ask for help, experiment, fail, and pivot. A few things that are true here:
- Everyone is a builder. Our team builds in the product without engineering, and the best product ideas come from you, the person closest to the customer. We use AI to move fast, but we own our work, verify every fact, and don't ship slop.
- We lead with expertise, not order-taking. We get curious about the why behind every request, and we say no when no is the right answer.
- We work like owners, not clock-watchers. We care about outcomes, not hours. We take initiative, pick up the phone, and work obsessively on the problem in front of us.
- CS is a revenue engine, not a cost center. We treat it as the growth engine of the company and pay for results.
WHAT WE'RE LOOKING FOR
- Communication above all. This is the number one predictor of success in this role. You overcommunicate by default with customers, your team, and me. You're clear in writing and on calls, you set expectations, and you never leave people guessing.
- Fast and proactive. You process information quickly, ask for what you need instead of waiting, and show up to every call prepared.
- Curious, coachable, and low-ego. You're a fast learner who wants feedback, digs into the why behind every request, and gets better quickly.
- Comfortable getting technical. You don't need to code, but you're the kind of person who enjoys taking a tool apart, figuring out how it works, and building something useful with it.
- Strategic and commercial. You see usage and growth, not just tickets, and you're comfortable owning a number and an upgrade conversation.
- Opinionated about customer experience. Good strategic advice needs well-formed views, so have them.
- Self-directed. You take initiative, stay organized without being told, and run your own book without anyone managing your calendar. Calm under pressure.
- 0-1 years of experience, and new grads are welcome. A STEM, engineering, or technical degree, or something that shows you're entrepreneurial (you started, built, or ran something), matters more to us than past job titles. Experience managing projects in school, internships, or on a job site is a plus.
- Bonus points for experience in the staffing industry or with TempWorks, Avionte, Aqore/Zenople, Crelate, or Bullhorn.
- Based in Latin America or the US, with fluent written and spoken English, and able to work Eastern hours (we start at 8am ET).
YOU'LL THRIVE HERE IF...
- You're technical and love to build.
- You're entrepreneurial. You treat your accounts like your own business and get energy from building from scratch.
- You're a consultative problem solver. You dig into the why behind what a customer asks and recommend the right solution, even when it's not the one they came in asking for.
- This sounds like fun to you: a customer wants to launch a complex, time-sensitive campaign across calls and texts, isn't sure how to structure it, and their team is stretched thin. You roll up your sleeves, map their goal to the product, and build it with them.
- You thrive in a fast, evolving startup and you're excited to help build a customer success program from the ground up.
ABOUT WHIPPY
Whippy is a communication, automation, and AI agent platform. You reach customers across calls, texts, and email, at scale through personalized blasts and automated drips, with every message landing in one shared inbox. Replies get auto-assigned to a teammate, picked up by an AI agent, or carried forward by an automation. Once a conversation wraps, Whippy pushes the data you care about back into your systems in the exact format you need. It's true two-way dialogue on every channel that cuts the repetitive work and frees teams to focus on the human work that drives revenue, without adding headcount.
We're industry agnostic, with our biggest wins so far in staffing, healthcare, and other in-person businesses going through digital transformations. We're bootstrapped, profitable, and growing fast, with over 1,000 businesses using Whippy worldwide. In staffing alone, we've helped firms cut screening costs by 95% and save over a million dollars a year.
Whippy was founded in 2021 by CEO David Daneshgar and CTO Jack Kennedy. Jack is an engineering machine and a marathon runner. David started BloomNation in 2011 after winning $27,205 in a poker tournament, grew it into a platform generating billions in sales for florists, then left to build something bigger with Jack.
Location
This is a remote role open to candidates based anywhere in Latin America or the US. Our workday starts at 8am ET, so you'll need to work Eastern hours.
Compensation
Competitive compensation based on experience, including monthly performance bonuses and more.
Hiring Process
1. A 30-minute call with me to get to know each other better.
2. You'll receive a take-home assignment that assesses your technical and strategic skills, and you'll present it to me on a one-hour call. This is your chance to showcase your skills.
3. A 30-minute call with our CEO, David.
Location: Syracuse, NY
Project Manager - Substations
Substation Construction | Power Delivery | EPC | Utility Infrastructure
Location:
Nationwide - Project-Based
Employment Type:
Full-Time
Travel:
Approximately 50% Travel Required
Deliver the Infrastructure That Powers Communities
Substations are the backbone of the electrical grid, connecting generation, transmission, and distribution systems that keep homes, businesses, and industries energized. As utilities modernize infrastructure, integrate renewable energy, and improve grid reliability, experienced project leaders are critical to the successful delivery of substation construction projects.
As a
Project Manager - Substations
with Michels Power, you will lead complex substation projects from planning and procurement through construction, energization, and project closeout. You'll work alongside customers, engineers, construction leaders, suppliers, and project teams to safely deliver high-quality projects that support North America's growing power needs.
About Michels Power, Inc.
Michels Power, Inc. supports America's electrical and communication backbone by delivering comprehensive overhead and underground construction services for
69 kV to 765 kV electric utility systems and fiber networks
. As one of the largest private power utility electrical contractors in the United States, Michels Power combines experienced project leadership, highly skilled field resources, and one of the industry's premier equipment fleets to successfully execute complex power delivery projects across North America.
Our teams design, build, and maintain critical infrastructure including
transmission lines, distribution systems, electrical substations, renewable energy facilities, battery energy storage systems (BESS), communication systems, structure foundations, heavy civil infrastructure, and horizontal directional drilling (HDD) projects
. We provide comprehensive project oversight from planning and scheduling through procurement, construction, quality assurance, commissioning, and project closeout.
Leveraging engineering, procurement, and construction (
EPC
) delivery capabilities, Michels Power partners with utilities, developers, cooperatives, municipalities, and industrial customers to safely execute some of the most complex power infrastructure projects in the industry. Michels Power is proud to be a member of the
Michels Family of Companies
, one of North America's largest and most diversified energy and infrastructure contractors.
Position Overview
As a
Project Manager - Substations
, you will be responsible for the planning, coordination, execution, and successful delivery of substation construction projects throughout North America. This role will oversee project performance from contract award through commissioning and closeout, while maintaining a strong focus on safety, customer service, quality, schedule, and profitability.
You will serve as a key liaison between customers, engineering teams, field operations, subcontractors, suppliers, and internal stakeholders while driving project execution and supporting operational excellence.
Success requires strong project leadership, commercial awareness, customer relationship management, and an understanding of utility substation construction and power delivery infrastructure.
Key Responsibilities
Lead substation construction projects from contract award through final project closeout.
Manage project budgets, schedules, forecasts, procurement activities, contract requirements, and overall financial performance.
Maintain strong customer relationships and serve as a primary point of contact throughout project execution.
Develop and manage project execution plans, staffing strategies, procurement plans, and resource requirements.
Coordinate with engineering teams, Construction Managers, Superintendents, field personnel, subcontractors, suppliers, and customers.
Identify project risks, schedule impacts, commercial exposures, and operational challenges while implementing mitigation strategies.
Ensure compliance with safety requirements, project specifications, customer expectations, and contract obligations.
Support a culture of safety, accountability, quality, and continuous improvement.
What You'll Do
Manage utility substation construction projects ranging from greenfield installations to brownfield expansions and upgrades.
Support projects involving:
Transmission substations
Distribution substations
Collector substations
Renewable energy substations
BESS substations
Switchyards
Transformer installations
Breaker installations
Protection and control systems
Relay upgrades
Bus work installations
Electrical equipment replacement programs
Testing and commissioning activities
Develop and maintain project schedules, budgets, forecasts, procurement plans, and staffing plans.
Review contracts, drawings, specifications, and engineering documentation.
Manage subcontractors and suppliers to ensure safety, quality, contract compliance, and schedule performance.
Lead customer meetings, progress reviews, forecasting discussions, operational planning meetings, and project updates.
Support project procurement, material management, equipment deliveries, and resource planning activities.
Monitor labor productivity, project costs, revenue forecasts, schedule performance, and overall project health.
Coordinate project commissioning, energization, turnover, and closeout activities.
Prepare and communicate project performance updates to customers and company leadership.
Why Michels Power, Inc.?
We help build, strengthen, and modernize the infrastructure that powers communities and industries across North America.
We execute challenging projects involving substations, transmission, distribution, renewable energy, and power delivery infrastructure.
We are family owned and operated.
We invest an average of
$5,000 per employee per year
in training and career development.
We perform meaningful work that supports the future of energy infrastructure.
We believe everyone is responsible for promoting safety, regardless of job title.
We are part of the Michels Family of Companies, one of North America's largest and most diversified energy and infrastructure contractors.
We provide opportunities to advance into Senior Project Management, Regional Operations, and Executive Leadership roles.
Comprehensive Benefits Package
Health Insurance
Dental Insurance
Life Insurance
Flexible Spending Accounts (FSA)
Health Savings Account (HSA)
Short-Term Disability Insurance
Long-Term Disability Insurance
401(k) Retirement Plan
Legal Plan
Identity Theft Protection and Monitoring Plan
Benefits may vary based on position and location.
Why You?
You like to surround yourself with dedicated, value-driven people.
You relish new challenges and evolving technology.
You cringe when you hear: “Because that's the way we've always done it.”
You like to know your efforts are noticed and appreciated.
You want to make your own decisions, but know support is always available.
You enjoy solving technical, operational, and commercial challenges.
You enjoy building strong customer relationships and leading successful teams.
You want to work to make a difference.
What It Takes
Bachelor's degree in Construction Management, Engineering, Electrical Engineering, Project Management, Business, or a related discipline and
5+ years of project management experience
, or an equivalent combination of education and experience.
Experience managing utility substation construction, power delivery, renewable energy, industrial electrical, or EPC projects.
Strong understanding of substation construction, power systems, electrical infrastructure, and utility projects.
Experience supporting projects involving transformers, breakers, protection and controls, relay systems, switchgear, bus work, electrical equipment installations, or commissioning activities.
Experience managing project budgets, schedules, forecasts, procurement activities, subcontractors, and customer relationships.
Demonstrated success balancing safety, quality, schedule, and financial objectives.
Experience reviewing and interpreting contracts, specifications, drawings, and project documentation.
Strong leadership, communication, financial, organizational, negotiation, and problem-solving skills.
Proficiency with Microsoft Office Suite.
Experience with Primavera P6, Microsoft Project, Procore, Autodesk Construction Cloud, or similar project management platforms is preferred.
Valid driver's license with an acceptable driving record.
Ability to travel approximately
50%
and support project assignments throughout North America as required.
Join a company that powers progress. Be a part of Michels Power, Inc.—where you don't just build projects, you build a career.
This information reflects the anticipated base salary for this position based on current market data. Minimums and maximums may vary based on location. Actual pay will be adjusted based on individual’s skills, experiences, education, and other job-related factors permitted by law.
Expected Salary Range
$82,000
—
$193,000 USD
AA/EOE/M/W/Vet/Disability
https://www.michels.us/website-user-privacy-policy/
Location: Москва
Workplace: Офисный
Крупнейший российский видеосервис: ежедневно им пользуются десятки миллионов людей. Перед нами стоит амбициозная задача — развивать видеосервис № 1 в России и внедрять новые технологии.
Задачи
1. Планирование проектов
Разработка roadmap продукта совместно с продуктовой командой
Подготовка графиков и оценок сроков реализации задач
Участие во встречах по утверждению реализации фич (гейты)
Сбор и анализ статистики команды
2. Управление задачами и командой
Постановка задач для разработки, дизайна и аналитики (опционально)
Координация работы команд в рамках своего трека
Проведение регулярных встреч (daily stand-ups, grooming, ретроспективы, планирование)
3. Работа с метриками (опционально)
Мониторинг ключевых продуктовых метрик продукта
Подготовка отчётов о результатах проекта
4. Взаимодействие с пользователями
Сбор и анализ обратной связи
Проведение интервью и тестирования пользовательского опыта
5. Организация A/B-тестов
Постановка гипотез и разработка сценариев тестирования
Координация проведения A/B-тестов совместно с аналитиками и разработчиками
Анализ результатов тестов и внедрение успешных решений
6. Риск-менеджмент
Идентификация возможных рисков
Разработка и внедрение планов их минимизации
7. Контроль качества
Участие в тестировании новых фич и релизов
Контроль по устранению выявленных багов
8. Документация и отчётность
Ведение проектной документации
Представление итоговых отчётов
Требования
Знание гибких и каскадных методологий
Умение работать с инструментами управления проектами (Jira, Confluence, инструменты планирования)
Понимание релизного цикла продукта и процессов разработки ПО
Навыки работы с документацией (планы, ТЗ, протоколы, отчёты)
Развитые коммуникативные навыки и способность координировать кросс-функциональные команды
Понимание структуры приложений и их компонентов
Будет плюсом
Базовые знания SQL для построения запросов и анализа данных
Опыт работы с аналитическими инструментами
Знание основ UX/UI дизайна
Опыт работы с инструментами визуализации данных
Знание основ DevOps-процессов и систем контроля версий
Location: Железногорск
Ищешь работу с возможностью карьерного развития и роста?
Сбер раскроет твой карьерный потенциал! Откликайся!
Обязанности
· подготавливать и проводить презентации по зарплатным проектам для организаций с целью привлечения и удержания на зарплатный проект
· проводить переговоры с представителями юридических лиц по вопросам реализации зарплатных проектов
· сопровождать и поддерживать действующих клиентов
· анализировать закрепленный рынок для привлечения на зарплатный проект, формировать стратегию по привлечению клиентов.
Требования
· специалист со средним профессиональным, неполным высшим или высшим образованием
· имеешь опыт работы в продажах или обслуживании от 1 года
· умеешь формировать презентационные материалы
· имеешь опыт публичных выступлений и переговоров с руководителями компаний
· уверенный пользователь MS Office.
Условия
· стабильный оклад и социальная поддержка сотрудников
· официальное оформление с первого дня
· расширенный ДМС с первого дня и льготное страхование для близких
· корпоративное обучение за счет компании
· подписка Прайм с возможностью использования на трёх близких
· корпоративная пенсионная программа
**·** гибкий дисконт по ипотечному кредиту, равный 1/3 ключевой ставки ЦБ.
• Координировать проекты, направленные на развитие продукта, повышение конверсии, улучшение показателей одобрения, управление рисками и удержание клиентов. • Организовывать взаимодействие между командами разработки, маркетинга, Risk Management и операционного направления.
ОфисПафос; Анализировать продуктовые показатели и бизнес-метрики, проверять гипотезы и находить возможности для улучшения результатов
Location: Москва
Workplace: Гибрид
RWB (Wildberries & Russ) — это международная технологическая компания, образованная в результате слияния двух лидеров рынка — IT-компании Wildberries и оператора наружной рекламы Russ. WB Такси — это новое направление в экосистеме RWB. Здесь есть возможность разрабатывать сервис с нуля и напрямую влиять на его развитие. Мы создаем продукт, который будет востребован со стороны клиентов и водителей СНГ.
Обязанности
Управлять полным циклом проектов от инициации до закрытия;
Разрабатывать и поддерживать проектную документацию, включая планы, графики и бюджеты;
Координировать работу кросс-функциональных команд для достижения целей проекта;
Оценивать риски и разрабатывать стратегии их минимизации;
Оптимизировать процессы управления проектами с целью повышения эффективности;
Проводить регулярные встречи и презентации по статусу проектов.
Требования
Имеете опыт работы менеджером проектов не менее 3 лет;
Знаете методологии управления проектами (Agile, Scrum, Waterfall);
Имеете навыки коммуникации и лидерства;
Имеете опыт работы с инструментами управления проектами (Jira, Trello, YouTrack и др.).
Условия
Обучение и развитие: языковые клубы, собственный корпоративный университет, программы развития управленческих навыков и многое другое;
Благополучие сотрудников: корпоративный пакет ДМС со стоматологией, корпоративный спорт, консультации психолога и дополнительные возможности аккредитованной IT-компании;
Множество сообществ: клуб спикеров, футбола, йоги, шахмат и т.д.;
Забота о семьях: создаем условия, в которых легко сочетать карьеру и заботу о близких – от гибкого подхода до масштабных проектов для детей сотрудников;
Скидки и партнерские программы: на обучение, страхование, покупки и многое другое;
Комфортная рабочая среда: бесплатное питание в офисе, современные офисы рядом с метро, корпоративная техника и портал для сотрудников.
Location: Москва
Workplace: Офис
RWB — международная технологическая группа компаний, образованная в результате слияния двух лидеров рынка — IT-компании Wildberries и оператора наружной рекламы Russ.
Мы развиваем одну из крупнейших цифровых экосистем, объединяя электронную коммерцию, финтех, логистику, рекламу, путешествия, здоровье и другие направления. Наши технологии помогают людям решать повседневные задачи, а предпринимателям — находить новые возможности для роста.
Наша команда развивает маркетинговые и продуктовые коммуникации моделей продаж «Витрина» (DBS), «Витрина экспресс» (EDBS) и «Самовывоз» (Click&Collect) на Wildberries.
Работаем с разными категориями товаров, продавцами и партнёрами. Запускаем коммуникационные проекты для продавцов и покупателей, участвуем в рекламных кампаниях, развиваем контент и реализуем спецпроекты.
Обязанности
Развивать PR-направление: находить инфоповоды, собирать фактуру, готовить материалы и взаимодействовать с пресс-службой;
Совместно с SMM-командой планировать контент, писать публикации и предлагать новые форматы для продавцов и покупателей;
Участвовать в рекламных кампаниях 360° и спецпроектах: готовить брифы, взаимодействовать с продавцами и партнёрами, сопровождать запуски;
Координировать коммуникационные проекты, взаимодействовать со смежными командами, контролировать задачи и сроки;
Готовить коммуникационные материалы, презентации и тезисы для мероприятий и выступлений.
Требования
Опыт работы от 1 года в маркетинге, коммуникациях, SMM, PR или смежных направлениях;
Грамотную письменную речь, навыки копирайтинга и редактуры;
Понимание основ маркетинга, SMM и принципов работы с разными аудиториями.
Навыки проектного менеджмента, самостоятельность, инициативность и умение работать в команде;
Уверенное владение офисными инструментами и таблицами, понимание Figma, Telegram, таск-трекеров, Wiki и Markdown;
Опыт работы в e-commerce, IT или технологических компаниях;
Участие в PR-проектах, рекламных кампаниях и спецпроектах;
Навыки аналитики коммуникаций и оценки эффективности проектов;
Опыт работы с ИИ-инструментами;
Условия
Обучение и развитие: языковые клубы, собственный корпоративный университет, программы развития управленческих навыков и многое другое;
Благополучие сотрудников: корпоративный пакет ДМС со стоматологией, корпоративный спорт, консультации психолога и дополнительные возможности аккредитованной IT-компании;
Множество сообществ: клуб спикеров, футбола, йоги, шахмат и т.д.;
Забота о семьях: создаем условия, в которых легко сочетать карьеру и заботу о близких – от гибкого подхода до масштабных проектов для детей сотрудников;
Скидки и партнерские программы: на обучение, страхование, покупки и многое другое;
Комфортная рабочая среда: бесплатное питание в офисе, современные офисы рядом с метро, корпоративная техника и портал для сотрудников.
Location: AMER/Europe
Workplace: Remote
Asymmetric Research:
Asymmetric Research is a specialized security firm focused on long-term, integrated partnerships with L1/L2 blockchains and DeFi protocols. We help teams build resilient systems, strengthen security posture, and proactively address emerging threats.
Culture:
AR is a fully remote organization and members of our team have been strongly committed to open-source values for decades, having worked at organizations with deep open-source roots and strong security programs including Google, Netflix, Mozilla, Stripe, and Jump Crypto. We pride ourselves on maintaining the highest levels of confidentiality, trust, and professionalism.
About the Role:
We are seeking a Project Manager to support the delivery of Asymmetric Research’s professional services security portfolio. In this role, you will work alongside client engagement, running security programs from kickoff through delivery. You will be the person who makes sure nothing falls through the cracks: meetings are captured, action items have owners, tasks reflect reality, and our engineers have what they need to focus on the work.
Responsibilities:
- Support client engagements by owning assigned tasks within each engagement and following established processes and instructions.
- Keep the engagement’s task current and accurate, so the team and leadership always have a reliable view of delivery status.
- Take notes in client and internal meetings, capture clear action items with owners and next steps, and follow up until they are closed.
- Monitor the client Slack channel and follow up on anything that needs attention (questions, risks, blockers, or signs of customer disengagement).
- Reduce administrative overhead for AR engineers by handling meeting scheduling, tracking access requests, and making sure customer requests are recorded and ready to be picked up.
- Help prepare regular status updates for AR leadership and stakeholders.
- Observe customer meetings to learn how we build trust and manage stakeholder relationships.
- Learn and apply AR’s policies, tooling, and delivery processes.
Requirements:
- 1–3 years of experience in project coordination, operations, or a similar role in a technical environment (internships and co-ops count).
- Strong organizational skills and attention to detail. You keep track of loose ends and close them out.
- Clear written communication, including accurate meeting notes and concise status updates.
- Proactive about communication. You share status without being asked, ask clarifying questions, and ask for help when you are blocked.
- Be collaborative and coachable. You actively seek feedback from peers and managers and apply it.
- Curiosity about security and a genuine interest in learning how technical programs are delivered.
Nice to have:
- Entry-level project management certification (CAPM, Google Project Management Certificate, Scrum Fundamentals, etc).
- Experience with project management and collaboration tools.
- Exposure to customer-facing work in any capacity.
- Technical coursework or background (Computer Science, Software Development, Security, etc), or familiarity with blockchain ecosystems.
Benefits:
- 25+ days of paid time off
- Comprehensive stipends for home office, wellbeing, professional development, and more
- Pension/401(k) programs
- Life insurance
- Premium healthcare
- Competitive base salary
- Lucrative bonus programs