Location: Gurugram, Haryana, India
NEOLYTIX
Associate / Sr Associate – AR (RCM)
Accounts Receivable & Denials · US Healthcare
LEVEL
Associate / Sr Associate
EXPERIENCE
1+ Yr / 3–4 Yrs
LOCATION
Gurugram (Onsite)
SHIFT
Night (US Hours)
Two openings, one team —
Associate requires a minimum of 1 year in US healthcare AR calling; Senior Associate requires 3–4 years with denials depth. Apply to the level that matches your experience.
About the Role
Neolytix is a US-headquartered healthcare MSO serving 270+ provider organizations. Our AR team works US insurance receivables end-to-end — following up with payers, resolving denials, and driving collections for physician groups and specialty practices.
Associates own payer follow-up and claim-status resolution on assigned buckets. Senior Associates handle complex denials, appeals, and aged AR, and act as first-line quality support for the pod.
Key Responsibilities
Core (Associate & Sr Associate)
Work assigned AR buckets — call US payers on claim status, underpayments, and non-payment, and document actions clearly in the billing system.
Analyze EOBs/ERAs, identify denial reasons (CARC/RARC), and take corrective action — rebill, reprocess, or escalate.
Meet daily productivity and quality targets (claims worked, resolution rate, call quality).
Maintain HIPAA-compliant handling of PHI at all times.
Additional (Sr Associate)
Own complex denials and appeals — draft appeal letters, track appeal TAT, and follow through to overturn.
Work aged AR (90+/120+) with root-cause notes that feed prevention, not just recovery.
Support the TL on quality — spot-check documentation, coach new associates on payer-specific nuances.
Skills & Experience
Must-Have
Associate: minimum 1 year in US healthcare AR calling (provider side). Sr Associate: 3–4 years with hands-on denials and appeals work.
Working knowledge of the US revenue cycle — claim lifecycle, EOB/ERA reading, denial codes (CARC/RARC), and timely-filing rules.
Experience on practice-management / EHR platforms — Epic, AdvancedMD, or Athena Health preferred; similar platforms considered.
Preferred
Multi-specialty physician-group experience.
Exposure to both government (Medicare/Medicaid) and commercial payers.
Eligibility Criteria
Education:
Bachelor’s degree (any discipline) is mandatory and must be completed — candidates currently pursuing a degree, or with an incomplete/dropped graduation, are not eligible.
Communication:
Voice-facing role — excellent spoken English with a clear, neutral accent and confident US payer-call handling, plus good written English for accurate documentation.
Work mode & shift:
Onsite at Gurugram, 5 days a week, on a fixed night (US-hours) shift — reliable attendance, punctuality, and roster adherence are essential.
Systems:
Comfortable working in billing/EHR platforms and MS Office; good computer proficiency and clear note-writing.
Notice period:
Immediate joiners or candidates on short notice strongly preferred.
Performance Expectations
You will be measured on clear, role-specific metrics:
Claims worked per day (productivity target).
Resolution / collection rate on assigned buckets.
Call and documentation quality score (from QA audits).
Aged-AR (90+/120+) reduction and denial-overturn rate (Sr Associate).
Hiring Process
HR Screening
2 Technical Interviews
Assessment Round
HR discussion (fitment, shift, salary).
Why Join Neolytix
US Healthcare Depth
Live US provider accounts across 270+ client organizations — real RCM, not a training bench.
Clear Growth Path
Associate → Sr Associate → QA / SME / TL → AM: progression tied to performance.
Multi-Platform Exposure
Hands-on across Epic, AdvancedMD, AthenaHealth, and more — skills that travel.
Stable, Growing MSO
A fast-growing US-headquartered organization with centres in Chicago, Gurugram, and Manila.
Location: Espoo; Amsterdam; Lisbon; Valencia; Berlin; Athens; Munich; Warsaw
Workplace: Hybrid
ROLE HIGHLIGHTS:
- Sales Engineer
- Location: EU
- Department: Data
- Reports to: Earth Observation Application Lead
- Employment type: Permanent
- Workplace model: Hybrid
- Employment is subject to applicable security screening (incl. SUPO, where required)
WHY THIS ROLE MATTERS:
As a Sales Engineer within ICEYE Data line of business, you will play a key role in supporting the technical sales process for our SAR data products. This position is ideal for someone earlier in their career who is eager to develop technical expertise, gain experience in customer engagement, and contribute to innovative Earth observation solutions.
You will work alongside our existing Sales Engineers, and the broader Sales and Product teams. This is a hands-on learning opportunity that combines technical problem-solving, communication, and sales support.
WHO WE ARE
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
YOUR DAY-TO-DAY RESPONSIBILITIES
- Collaborate with the Sales team to gather and understand customer requirements and assist in developing tailored technical solutions.
- Learn to interpret customer needs and translate them into technical deliverables with guidance from senior colleagues.
- Support the preparation and delivery of technical presentations, demonstrations, and bids and proposals for customers.
- Assist in maintaining technical documentation, product specifications, and authoring bids and proposal materials.
- Use AI tools for research, data analysis, presentation preparation, and workflow automation to enhance productivity and accuracy.
- Participate in proof-of-concept activities, product evaluations, and solution testing.
- Stay current on ICEYE’s product offerings and the wider Earth observation and satellite data landscape.
- Continuously build your technical and commercial knowledge to grow into a more senior Sales Engineer role.
WHAT WE’RE LOOKING FOR
Must haves:
- 3+ years of experience in a technical or customer-facing role.
- Foundational understanding of remote sensing, geospatial technologies, or engineering principles, with a strong desire to deepen your expertise in these areas.
- Demonstrated interest in the operational use of satellite imagery and data-driven decision-making.
- Strong analytical and problem-solving skills with attention to detail.
- Clear and confident communication and cross collaboration skills.
- Eagerness to learn from colleagues and to develop presentation and technical sales skills.
- Ability to adapt quickly, manage multiple tasks, and thrive in a fast-paced environment.
- Comfort using or willingness to embrace AI tools (for writing, presentation and analysis) to improve efficiency and creativity in daily work.
- Bachelor’s degree (or equivalent experience) in Remote Sensing, Geography, Engineering, Computer Science, or a related technical field.
Nice to haves:
- Coding skills, preferably with Python
- Experience with APIs
- Experience with software management packages like Git, Confluence, Jira
APPLICATION PROCESS
- TA Screen;
- Hiring Manager Interview;
- Practical Task;
- Final Interview with SVP.
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: USA (Remote)
Workplace: Remote
ROLE HIGHLIGHTS:
- State and Local Strategic Account Manager
- Location: US (Remote)
- Department: Solutions Sales
- Reports to: Head of Government Solutions, North America
- Employment type: Permanent
- Workplace model: Remote
- Employment is subject to applicable security screening (incl. SUPO, where required)
WHY THIS ROLE MATTERS:
As a State and Local Strategic Account Manager, you will own relationships with state and local government agencies and sell our full portfolio of natural disaster solutions. You will also be uniquely positioned to bring our flood predictive insights to emergency managers, public safety leaders, and resilience planners who need better information before, during, and after an event.
You will develop and manage your own pipeline, from prospecting and discovery through procurement and close, while serving as a trusted partner to your customers. Your work will directly shape how states and communities anticipate risk, protect residents, and recover faster.
WHO WE ARE
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
YOUR DAY-TO-DAY RESPONSIBILITIES
- Sell a solution that helps government organizations better prepare for, respond to, and recover from natural disasters, with a focus on emergency management agencies, public safety, and water resource and floodplain management organizations
- Run consultative discovery conversations to understand each agency’s operational challenges, such as flood preparedness, response, and recovery, and map them to our solutions, applying outside-the-box thinking to complex sales processes
- While you will work closely at ICEYE with sales development representatives, solution engineers, and customer success managers, you’ll also need to be able to lead the full sales cycle from first contact through close, including demos, technical discussions, proposals, pricing, and contract negotiation
- Navigate government procurement, including RFIs, RFPs, RFQs, grant funding, and budget cycles
- Translate geospatial and water resources concepts into clear, outcome-focused value for both technical users and executive decision makers
- Develop key relationships with multiple stakeholders across state and local government, including emergency managers, GIS teams, floodplain managers, procurement officers, and elected or appointed officials
- Work closely with the Head of North America to develop and execute short and long term sales strategy
- Maintain accurate forecasting, pipeline hygiene, and account plans in the CRM
- Travel occasionally to meet customers and prospects in person, attend state and regional emergency management events and industry conferences, and conduct on-site demos and workshops, while sharing market feedback with internal teams
WHAT WE’RE LOOKING FOR
Must haves:
- Proven experience selling complex, multi-stakeholder solutions to state and local government
- Demonstrated consultative sales approach, with the ability to diagnose needs and tie solutions to operational outcomes
- A track record of self-sourcing pipeline, closing your own deals and meeting or exceeding quota, working independently without close supervision
- Working knowledge of geospatial concepts and technology (e.g., GIS, remote sensing, mapping, or spatial analytics)
- Water resources background, in either engineering (e.g., hydrology, hydraulics, flood modeling, stormwater) or water resources sales
- Familiarity with government procurement processes and funding mechanisms
- Strong communication, presentation, and relationship-building skills, with the ability to speak credibly to both technical and non-technical audiences
- Willingness and ability to travel to customer sites, agency meetings, and industry conferences
Nice to haves:
- Direct experience working with or within emergency management, public safety, or disaster response organizations
- Existing relationships with state and local emergency management agencies or associations
- Familiarity with FEMA grant programs (e.g., BRIC, HMGP) and how agencies fund resilience and mitigation projects
- Knowledge of flood risk, floodplain management, or earth observation data (e.g., satellite imagery, SAR)
- Experience with CRM and sales tools such as Salesforce
APPLICATION PROCESS
- TA Interview
- Hiring Manager Interview
- Take Home Task
- Panel Interview
- Raise the bar Interview
- Final Interview with SVP of Solutions
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: Tokyo
Workplace: Hybrid
ELECTRICAL AIT ENGINEER
- Team: Global Manufacturing Organization – AIT Engineering
- Location: Tokyo, Japan
- Working model: On-site
- Employment is subject to applicable security screening (incl. SUPO, where required).
WHO ARE WE?
ICEYE is the global leader in synthetic aperture radar (SAR) satellite technology, revolutionizing Earth observation with real-time, all-weather, day-and-night imaging. As the owner and operator of the world's largest SAR satellite constellation, we provide critical insights that empower industries like defense, maritime, disaster management, insurance, and finance to make informed decisions.
Headquartered in Finland and operating internationally with offices in Finland, Poland, Spain, Japan, the UAE, Greece, and the US, our diverse team of more than 900 experts from nearly 60 countries shares a bold mission: to enhance life on Earth by delivering reliable, data-driven solutions. At ICEYE, we foster a culture of curiosity, innovation, and collaboration, pushing the boundaries of what's possible in space technology to solve the world's toughest challenges.
WHY JOIN ICEYE?
At ICEYE, we're not just launching satellites — we're redefining what's possible with SAR technology. Join a team of passionate innovators solving real-world challenges and making a tangible impact. We foster a dynamic and inclusive environment where your ideas are valued, your growth is supported, and your contributions truly matter. With continuous learning opportunities, cutting-edge projects, and collaboration with industry-leading experts, you'll have the chance to grow, innovate, and shape the future of Earth Observation.
WHAT WILL YOU DO IN THIS ROLE?
ICEYE is seeking an Electrical AIT (Assembly, Integration & Testing) Engineer to own the electrical/avionics side of production end to end -- integration, debugging, continuous improvement, and adapting processes as new designs come through. In this role, you will be the technical expert responsible for satellite-level testing, system validation, and electrical functional performance. You will ensure that the satellite's power, propulsion, GNC, GPS, and CDH/OBC systems perform as a cohesive, flight-ready unit, ensuring the spacecraft meets ICEYE's high standards for reliability and mission success.
KEY RESPONSIBILITIES
- Execute unit-level and satellite-level verification and validation (V&V) campaigns, focusing on power, propulsion, GNC, GPS, and CDH/OBC functional performance and system health.
- Lead the integration of electrical/avionics hardware with satellite subsystems (power, propulsion, GNC, GPS, CDH/OBC, thermal), ensuring seamless interoperability.
- Test and validate the hardware/software interface -- telemetry and telecommand behavior, CDH bus interfaces, and OBC-driven subsystem responses -- without owning flight software development or debugging, which sits with the Software AIT team.
- Develop and maintain test scripts and automation (Python) to enhance the efficiency, repeatability, and coverage of functional and environmental test campaigns.
- Act as a primary technical contact for electrical-related integration issues; perform root cause analysis (RCA) and coordinate with power/propulsion/GNC engineering to resolve anomalies.
- Support production readiness and design reviews (e.g., PRR, CDR) by providing feedback on electrical testability, HIL and EGSE requirements, and system configuration.
- Contribute to and improve AIT documentation, including electrical test procedures, integration plans, and configuration records.
- Interface with Global AIT, Power/Propulsion/GNC Engineering, and Mission Operations teams to ensure alignment on product standards and lessons learned.
- Drive continuous improvement initiatives in electrical integration methods, test efficiency, and build reliability.
REQUIREMENTS & QUALIFICATIONS
- 3+ years of hands-on experience in electrical/avionics integration, testing, or production of complex systems, preferably in aerospace or high-reliability hardware industries.
- Working proficiency in scripting and automation (Python preferred) for test development and data analysis.
- Deep technical understanding of satellite electrical architectures, including power systems, propulsion, GNC, GPS, and/or CDH/OBC.
- Proven experience in multidisciplinary engineering environments with a focus on system-level validation.
- Familiarity with hardware-in-the-loop (HIL) testing, environmental testing (EMC, vibration, thermal), and configuration management processes.
- A systems engineering mindset, capable of anticipating integration risks and connecting the dots between software logic, hardware interfaces, and mission operations.
- Proficient in English, both written and spoken, to ensure clear communication in a cross-functional environment.
NICE TO HAVE
- Experience using Atlassian Cloud (Jira, Confluence)
- Lean & Six Sigma experience
- Experience with power system EGSE, propulsion functional testing, or GNC/GPS calibration beyond routine test execution
- Ability to improve and/or write test scripts in Python
- Strong track record of enabling design-for-testability (DFT) and design-for-manufacturing (DFM)
- Proficient in Japanese, both written and spoken
WHAT'S IN IT FOR YOU?
- A job that matters in a dynamic Defence Technology and Earth Observation environment with a scale-up approach.
- An independent role with a supportive and diverse work environment.
- Health insurance.
- Time for self-development, research, training, conferences, or certification schemes.
- Relocation support, where applicable (e.g., flight tickets, accommodation, relocation agency support).
- Inspiring, collaborative offices and silent workspaces that enable you to focus.
DIVERSITY, EQUITY, AND INCLUSION
At ICEYE, diversity is more than just a value — it's our greatest strength. We're dedicated to creating an inclusive environment where every voice is not only heard but celebrated. Diverse perspectives drive innovation and creativity, so we actively seek individuals from all backgrounds and experiences.
No matter your background, we encourage you to bring your authentic self to the team. Join us and be part of a workplace where differences are embraced and valued, because together, we're stronger.
Apply now to begin your ICEYE journey and help us make the impossible possible.
Learn more about ICEYE and life at our company at iceye.com http://iceye.com.
Ready to launch your career? Apply now and help us build the future of Space Tech! 🚀
Location: Remote - US
Founded in 2012, Bugcrowd is the preemptive security platform that unifies exposure discovery and assessment, offensive testing, and intelligence shaped by AI and human insight to help organizations avoid, discover, and validate real-world risk. Bugcrowd helps security teams move faster by identifying the exposures that matter most so they can act first and stay ahead of attackers. By combining the power of humans and AI, teams can preempt attack paths and prevent breaches. Based in San Francisco and New Hampshire, Bugcrowd is supported by General Catalyst, Rally Ventures, Costanoa Ventures, and others. Visit
www.bugcrowd.com
.
This is a seasoned engineer role in which you lead technical efforts across multiple teams or subsystems, owning system architecture and development across the stack. A Senior Software Engineer drives technical innovation, acts as a mentor and process advocate, driving improvements that scale beyond a single team. You will exercise high discretion over technical decisions and influence department-level business outcomes. You will set the architectural direction for the systems you own, make and document the key design tradeoffs, and provide strong leadership within and across scrum teams to deliver on that vision. This role will partner with cross-functional teams to build and scale critical security products engineered specifically for offensive cyber capabilities (DoW) and healthcare programs (HHS).
Essential Duties and Responsibilities
Proactively research, prototype, and introduce technologies and system designs for green-field products.
Lead the design of new systems and major changes to existing ones: write design docs, evaluate alternatives, and document tradeoffs and decisions (e.g., ADRs)
Primary IC for green-field product, ensuring long-term code maintainability, readability, and extensibility.
Continuously evolve team processes, driving scalable improvements in delivery, quality, and collaboration.
API & Integration
Design, develop, and maintain scalable and secure APIs, UIs and integration services.
Implement RESTful, RPC, and event-driven APIs/UIs for internal and external systems.
Collaborate with product, data, and platform teams to ensure seamless system interoperability.
Manage API lifecycle including versioning, authentication, monitoring, and performance optimization.
Develop and maintain integration pipelines between SaaS systems, data sources, and third-party applications.
Troubleshoot integration issues, conduct root cause analysis, and implement fixes.
Support continuous improvement through automation, observability, and best practices.
Education, Experience, Knowledge, Skills, and Abilities
5+ years of experience of software development experience
Strong proficiency in TypeScript and modern JavaScript.
Extensive experience with React and JavaScript web development frameworks (Next.js preferred)
Experience with ORM frameworks and relational databases, including data modeling and provenance tracking patterns (Prisma, Drizzle, PostgreSQL)
Experience building long-running, fault-tolerant workflows with durable execution engines (Inngest, Temporal, or similar)
Hands-on experience integrating state-of-the-art LLMs into production systems, including agent design, tool use, and evaluation
Strong understanding of integration patterns, and experiencing building external API integrations (pub/sub, webhook, ETL, etc.).
Excellent debugging, analytical, and problem-solving skills.
Preferred Experience
Bachelor’s degree in Computer Science, Software Engineering, or related field.
Working Conditions and Physical Requirements
The ideal candidate must be able to complete all physical requirements of the job with or without reasonable accommodation.
Sitting and / or standing - Must be able to remain in a stationary position 50% of the time
Carrying and / or lifting - Must be able to carry / move laptop as needed throughout the work day.
Environment - remote, work-from-home 100% of the time with travel to client sites
Pay Range Disclosure
At Bugcrowd, we strive for fairness, equality and to create an environment that allows our people to perform at their very best. Our compensation philosophy is to foster a collaborative community that rewards, attracts and retains the best possible talent. The provided salary details are based on US national averages and we retain the flexibility to tailor to the needs of the business.
The national estimate for the current base range for the position of Senior Full Stack Engineer is: $140,400 - $175,500.
This position may also be eligible to participate in a discretionary bonus program or commission plan, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
Culture
At Bugcrowd, we understand that diversity in the workplace is vital to a company’s success and growth. We strive to make sure that people are included and have a sense of being part of making Bugcrowd not only a great product but a great place to work.
We regularly hear from both customers and researchers that Bugcrowd feels like a family, and we strive to maintain that internally as well.
Our team consists of a broad range of people: musicians, adventure sports junkies, nature lovers, parents, cereal enthusiasts, night owls, cyclists, artists—you get the point.
At Bugcrowd, we are solving security threats and vulnerabilities that are relevant to everyone, therefore we believe solving these problems takes all kinds of backgrounds. We value the perspectives and experiences people from underrepresented backgrounds bring.
Disclaimer
This position has access to highly confidential, sensitive information relating to the technologies of Bugcrowd. It is essential that the applicant possess the requisite integrity to maintain the information in the strictest confidence.
The company is authorized to obtain background checks for employment purposes under state and federal law. Background checks will be conducted for positions that involve access to confidential or proprietary information (including trade secrets).
Background checks may include Social Security verification, prior employment verification, personal and professional references, educational verification, and criminal history. Applicants with conviction histories will not be excluded from consideration to the extent required by
law.
Any personal data you submit in connection with your application will be processed in compliance with Bugcrowd's Privacy Policy, which you may review here:
https://www.bugcrowd.com/privacy
.
Equal Employment Opportunity:
Bugcrowd is EOE, Disability/Age Employer.
Individuals seeking employment at Bugcrowd are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.
Bugcrowd is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Bugcrowd will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact HR at ADA at bugcrowd.com.
Apply at:
https://www.bugcrowd.com/about/careers/
Location: Budapest, Hungary
Location:
Hungary (Remote)
Status:
Full-Time | Permanent | Exempt Status
Pay:
USD $50,000 - $60,000
Requirement:
Bachelor's degree or equivalent practical experience
Looking for an impactful and exciting role with a strong focus on product design? Join Productive Playhouse as a Product Manager and help shape the experience across Central and pZero, our company internal linked contributing platform. In this flexible, remote role, you’ll turn user insights and stakeholder needs into thoughtful product solutions while partnering closely with engineering and cross-functional teams. No production frontend coding is required.
Key Responsibilities
Own the daily product loop for Central and pZero, from user evidence and problem definition through requirements, delivery, rollout, and adoption.
Translate user evidence and stakeholder input into clear product briefs and PRDs, including problem, scope, exclusions, success measures, and acceptance criteria.
Lead product design for core Central and pZero workflows, including journey mapping, information architecture, prototyping in Figma or an equivalent tool, and usability testing.
Partner with the external engineering team throughout delivery, clarifying requirements and keeping work moving through review and release.
Bring Product Quality into the work early enough to shape journeys, testability, and release evidence.
Own rollout and adoption for shipped features, ensuring intended users can find, understand, and use new functionality.
Track product outcomes after release, including adoption, task completion, cycle time, rework, defects, support burden, and the amount of follow-up required from the Director of Product.
Own manager-facing and worker-facing product documentation, including onboarding materials, tutorials, how-to guides, and release education.
Maintain a practical, shared design foundation with Iron Forge covering navigation, forms, tables, statuses, errors, permissions, accessibility, and responsive behavior.
Maintain shared product knowledge in company-approved project and knowledge management systems, including roadmap, decisions, user evidence, product behavior, and release learning.
Use approved AI tools and shared skills to improve the speed and quality of research, writing, analysis, prototyping, and documentation.
Collect and prioritize input from Operations, Product Quality, Engineering, support signals, and client programs.
Bring well-supported recommendations, backed by evidence and tradeoffs, to the Director of Product on major product decisions, while owning routine and reversible decisions independently.
Perform other duties and ad-hoc projects as assigned.
Qualifications & Skills
If selected to move forward in the recruitment process, candidates will be required to complete a pre-assessment. Completion of the required assessment is a prerequisite for advancement to the next stage of the selection process.
Bachelor's degree in a relevant field, or equivalent practical experience in product management or a closely related discipline.
Demonstrated experience as a product owner or product manager, ideally within AI workforce product; scope of ownership matters more than years of tenure.
Hands-on product or UX design experience, ideally including journey mapping, prototyping, and usability testing.
Proven ability to turn incomplete or conflicting stakeholder input into a clear, bounded product problem.
Experience working closely with engineering teams as a partner, not solely through ticket handoffs.
Comfort using data to make or evaluate decisions, including recognizing when available data is insufficient.
Experience owning outcomes after release, including adoption, documentation, and iteration based on real usage.
Working familiarity with AI tools for research, writing, prototyping, and documentation, with clear human review and accountability.
Strong written communication skills, able to produce material that developers, operators, managers, and users can act on directly.
Ability to work effectively across distributed teams and manage ambiguity without creating unnecessary noise.
Comfortable inspecting product behavior, reading technical material, and working with data; production coding is not required.
Cross-functional collaboration and conflict resolution skills, with the decisiveness expected of a single-threaded owner.
Work Environment & Physical Requirements
Occasional travel may be required for special meetings, training, or team gatherings at the company’s headquarters or other designated locations.
Routine use of standard office equipment such as computers, phones, filing cabinets, etc.
Strong visual acuity for reviewing detailed documents and data on computer screens.
Manual dexterity for operating a computer, including using a keyboard and mouse.
Ability to lift and carry office supplies or equipment weighing up to 25 pounds.
Clear verbal and written communication skills for collaboration across teams.
Capacity to manage tasks that require prolonged periods of focus and concentration.
Ability to handle the physical demands of a standard workweek, which may include occasional overtime, nights, weekends, and holidays, if needed.
About Us
As a global data company, Productive Playhouse “PPH”, is pioneering our approach to language and data services, while incorporating their roots as a production company. Originally creating content to support children's language acquisition, our commitment to excellence, forward-thinking strategies, and world-wide cultural experience has proven key for delivering exceptional service.
Originally founded as an educational production company, Productive Playhouse made a mark with our award winning children’s series, which taught fundamental subjects through engaging and effective programming. This early success paved the way for our evolution into a comprehensive data services provider.
Since 2011, Productive Playhouse has expanded rapidly to offer an extensive suite of data services. Our current offerings include transcription, translation, linguistic analysis, rating, systems testing, localization, field and studio recording, language skill verification, and specialized data handling with a focus on sensitivity and diversity. Our commitment to innovation means we continually enhance our service portfolio to meet the evolving needs of our clients.
At Productive Playhouse, we are proud of our reputation for addressing complex challenges with agility and delivering premium, secure data solutions across diverse environments. Our dynamic team is dedicated to maintaining the highest standards and ensuring exceptional service every time.
Disclaimer
This job description is intended to describe the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications. Duties, responsibilities, and scope may change or evolve based on business needs and organizational priorities. Productive Playhouse reserves the right to modify, revise, or reassign responsibilities as necessary, consistent with applicable law.
Equal Employment Opportunity
Productive Playhouse is an equal opportunity employer. We are committed to fostering a diverse, equitable, and inclusive work environment and do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, age, national origin, ancestry, disability, medical condition, genetic information, marital status, military or veteran status, or any other status protected by applicable law.
Employment Relationship
Employment with Productive Playhouse is at-will where permitted by law, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice. Where local laws require different terms or conditions, the employment relationship will be governed in accordance with applicable legal requirements.
Work Authorization & Verification
All offers of employment are contingent upon the candidate’s ability to provide valid documentation verifying identity and authorization to work in the United States or the applicable hiring location. Productive Playhouse participates in E-Verify where required by law.
Reasonable Accommodation
Productive Playhouse provides reasonable accommodations for qualified individuals with disabilities, in accordance with applicable law. Candidates or employees who require assistance or accommodation to perform the essential functions of the role may contact the Human Resources Department.
Location: Arlington, VA, United States
Job Title
Armed Security Guard
Why IDS?
IDS believes in resolving conflict, building innovative approaches to do so. Combining operational expertise with an intimate understanding of today’s greatest challenges, we bring our customers the solutions required for success in a complex and multidimensional world. IDS tailors solutions for a diverse range of government, military, nonprofit, and public-sector clients.
Locations
Menwith Hill, UK
Anchorage, AK
Bluffdale, UT
San Antonio, TX
Kunia, HI
Washington DC
Augusta, GA
Shifts Available
Please note, candidates must be flexible. Shift times are general hours; some projects may require earlier or later reporting based on customer requirements.
Job Description
IDS International is hiring Shift Supervisors to support secure operations across multiple locations. Supervisors will oversee access control, physical security, and compliance during assigned shifts. Shift assignments may vary by site and operational needs, including day, swing, or night coverage.
Key Duties
Oversee access control at entry and exit points
Maintain physical security of facilities
Enforce compliance with security protocols
Supervise security staff during assigned shifts
Respond to and resolve security incidents
Document shift activities and prepare reports
Work flexible shifts based on operational needs
Requirements
High school diploma or equivalent required; associate or bachelor's degree preferred.
3+ years of experience in physical security, access control, or 3+ military/law enforcement.
2+ years in a supervisory or site lead role within a secure or 2+ classified environment.
Possess knowledge of ICD 705, SCIF access procedures, and secure operations protocols.
Maintain an active TS/SCI with Polygraph clearance.
Familiarity with access control systems, VMS, and visitor access protocols.
Compensation
Competitive Hourly rates.
Benefits
Questions?
Please reach out to
lolney@idsinternational.com
for additional questions or information.
Location: Columbia, MD, United States
Job Title
Communications Specialist
Why IDS?
IDS believes in resolving conflict and building innovative approaches to do so. Combining operational expertise with an intimate understanding of today’s greatest challenges, we bring our customers the solutions required for success in a complex and multidimensional world. IDS tailors solutions for a diverse range of government, military, nonprofit, and public-sector clients.
Locations
Columbia, MD
Shifts Available
This is a full-time, on-site position. Candidates must be flexible and available to support occasional evening, weekend, or holiday requirements based on customer and project needs.
Job Description
IDS is seeking an experienced Communications Specialist for ADG Creative, an IDS subsidiary, to support strategic communications and marketing initiatives for federal and commercial clients. The ideal candidate will develop and execute communications strategies, create compelling content for a variety of audiences, collaborate with stakeholders, and support outreach and engagement efforts. This position requires exceptional writing, editing, and presentation skills, along with the ability to manage multiple priorities in a fast-paced environment.
Key Duties
• Support corporate communications and marketing efforts, including communications strategy development, content creation, and presentations.
• Plan and develop the creation and execution of strategic communications and multimedia deliverables.
• Research, write, and edit tailored messaging for internal stakeholders, external partners, leadership, and current and future workforce audiences.
• Collaborate with internal and external subject matter experts and stakeholders to develop briefings, white papers, talking points, articles, reports, marketing content, outreach materials, and other communications products.
• Develop innovative communications approaches to support change management, outreach, workforce development, and corporate initiatives.
• Coordinate and facilitate discovery sessions, workshops, and information-sharing activities.
• Advise clients, provide recommendations, and support the development of strategic marketing and communications solutions.
• Assist in managing project schedules, budgets, customer engagement activities, and service delivery requirements.
• Ensure all communications products are aligned with brand standards and consistent in style, quality, and messaging.
• Adhere to established standards, best practices, and processes for content creation, quality control, delivery, and content repurposing.
• Present communications concepts and ideas effectively to clients and stakeholders.
Requirements
• Bachelor’s degree in communications, Marketing, Public Relations, Journalism, English, or a related field.
• Minimum of 5 years of relevant communications, marketing, public affairs, or related experience preferred.
• Active TS/SCI Clearance with
Full Scope Polygraph
required.
• Excellent written, verbal, and presentation skills.
• Ability to build strong relationships with clients, leadership, and team members.
• Ability to manage multiple concurrent initiatives and competing priorities.
• Self-starter with the ability to operate with limited direction.
• Excellent organizational and time management skills.
• Proficiency with Microsoft Office Suite.
• Ability to work nights, weekends, and holidays as required.
• Writing samples required.
Compensation
• $70,000 - $90,000 annually
• Benefits
Location: Columbia, MD, United States
Job Title
Senior Communications Specialist
Why IDS?
IDS believes in resolving conflict and building innovative approaches to do so. Combining operational expertise with an intimate understanding of today’s greatest challenges, we bring our customers the solutions required for success in a complex and multidimensional world. IDS tailors solutions for a diverse range of government, military, nonprofit, and public-sector clients.
Locations
Columbia, MD
Shifts Available
This is a full-time, on-site position. Candidates must be flexible and available to support occasional evening, weekend, or holiday requirements based on customer and project needs.
Job Description
IDS is seeking an experienced Senior Communications Specialist for ADG Creative, an IDS subsidiary, to lead strategic communications and marketing initiatives for federal and commercial clients. The ideal candidate will serve as a trusted communications advisor, developing communication strategies, executive-level content, stakeholder engagement initiatives, and outreach efforts that support organizational and client objectives. This position requires exceptional communication skills, strong client-facing experience, and the ability to manage complex communications initiatives from planning through execution.
Key Duties
• Lead the development and execution of strategic communications and marketing initiatives supporting client and organizational objectives.
• Develop communication strategies, messaging frameworks, and engagement plans for diverse audiences.
• Research, write, and edit executive-level communications products, including presentations, briefings, white papers, talking points, articles, reports, marketing content, and outreach materials.
• Serve as a strategic communications advisor to clients, stakeholders, and leadership teams.
• Collaborate with subject matter experts and stakeholders to develop high-quality communications products and deliverables.
• Lead communications efforts supporting change management, outreach, workforce development, and organizational initiatives.
• Facilitate discovery sessions, workshops, meetings, and stakeholder engagement activities.
• Provide strategic guidance and recommendations to support communications and marketing objectives.
• Assist in managing project schedules, budgets, customer relationships, and service delivery requirements.
• Ensure all communications products align with brand standards and maintain consistency in style, quality, and messaging.
• Adhere to established standards, best practices, and processes for content creation, quality control, delivery, and content repurposing.
• Present communications strategies, concepts, and recommendations effectively to clients and senior leadership.
Requirements
• Bachelor’s degree in Communications, Marketing, Public Relations, Journalism, English, or a related field.
• Minimum of 8 years of relevant communications, marketing, public affairs, strategic communications, or related experience preferred.
• Active TS/SCI Clearance with
Full Scope Polygraph
required.
• Demonstrated experience developing and executing strategic communications initiatives.
• Excellent written, verbal, and presentation skills.
• Ability to build and maintain strong relationships with clients, stakeholders, and leadership.
• Strong organizational, project management, and client engagement skills.
• Ability to manage multiple high-priority initiatives simultaneously.
• Self-starter with the ability to operate independently and provide strategic leadership.
• Proficiency with Microsoft Office Suite.
• Ability to work nights, weekends, and holidays as required.
• Writing samples required.
Compensation
• $90,000 - $110,000 annually
• Benefits
Location: Aurora, CO, United States
Cleared American Guard (CAG) with TS/SCI Clearance with CI-Poly
Aurora, CO
Join IDS International’s National Security Services team supporting secure & mission-critical environments.
The Cleared American Guard serves as a professional Security Escort supporting operations within secure facilities. This role is responsible for escorting uncleared personnel, maintaining continuous awareness of activity within restricted areas, and ensuring full compliance with customer security protocols. The position requires strong situational awareness, sound judgment, and consistent adherence to safety and security procedures in both indoor and outdoor environments.
Key Responsibilities
Maintain continuous visual contact and awareness of escorted individuals to ensure compliance with all security requirements
Enforce and adhere to all company, customer, and government safety and security policies
Communicate professionally with site leadership, security personnel, vendors, and visitors
Represent the program and IDS International in a professional and customer-facing capacity
Complete escort logs, reports, or other administrative requirements as assigned
Perform additional mission-related or administrative duties as required
Required Qualifications
Clearance
: Active Top Secret / Sensitive Compartmented Information (TS/SCI) clearance with Counterintelligence Polygraph (CI-Poly) required
Citizenship
: U.S. Citizen
Education
: High School Diploma or GED equivalent
Required Experience
:
Minimum 3+ years of professional experience in security, military, facilities support, or a related field
Ability to acquire and maintain access to the assigned secure facility
Physical Requirements
:
Ability to stand or sit for extended periods
Ability to walk up to 5 miles per day
Ability to work outdoors in varying weather conditions, including extreme heat and cold
Ability to perform duties requiring manual dexterity and effective verbal and written communication
Ability to read, understand, and apply written and verbal instructions
Work Schedule & Conditions
Standard Schedule
: Monday–Thursday, 4 x 10 work weeks
Shift
: 0530–1600
*Employees will receive up to four (4) hours of regular pay if a scheduled shift is canceled after arrival
Hours
: Guaranteed 40 hours per week
OT Hours
: Overtime is project-based and applies
only
to individuals assigned to projects that require extra hours, not to the entire team
Flexibility Requirement
: Work schedule may include nights, weekends, and holidays to support on-site activities
Environment
:
Work is performed in both indoor and outdoor environments under varying conditions
Role may involve prolonged standing, walking, and sitting throughout the shift
Must work effectively as part of a team and support administrative or secondary duties when escort activity is limited
Personal devices and non-work-related activities are not permitted while performing escort duties
Employees are not authorized to operate facility equipment or systems
Compensation & Benefits
Rate
: $ 45.00 per hour
Benefits
: Health, 401(k), PTO & Sick Leave, and Paid Holidays are available to all W2 employees of IDS
Apply
Apply to learn more about this opportunity. A National Security Services Recruiter will contact you to discuss the position and next steps — please monitor your email.
___
Our Cleared Staffing Center of Excellence (COE) is a dedicated hub for secure and efficient talent acquisition. We connect a vetted network of cleared professionals with Intelligence Community (IC) staffing needs and trusted B2B partners.
Follow us on
LinkedIn
to stay up to date on current opportunities, program updates, and company news.
Location: Gurugram, Haryana, India
NEOLYTIX
Team Lead – AR (RCM)
Accounts Receivable & Denials · US Healthcare
EXPERIENCE
4–5 Yrs AR · 1+ Yr TL
FUNCTION
Operations – RCM
LOCATION
Gurugram (Onsite)
SHIFT
Night (US Hours)
Experience gate —
This role requires 4–5 years of US healthcare AR experience, of which a minimum of 1 year must be as a Team Lead with formal team ownership (targets, coaching, reviews). SME/mentor-only profiles without TL accountability will not qualify.
About the Role
The Team Lead – AR runs a pod of AR associates on live US provider accounts — owning the day’s output, the queue, the quality, and the people. This is a floor-leadership seat: you carry targets, run huddles, unblock associates in real time, and answer for your pod’s numbers in the weekly review.
You still know the work cold — when a complex denial or an angry payer call needs handling, you can take the headset.
Key Responsibilities
Run the Pod
Own daily allocation and queue management across assigned AR buckets — the right accounts, worked in the right order, by the right people.
Drive daily productivity and quality targets; track per-associate output and intervene early, not at month-end.
Run daily huddles — payer updates, error patterns from QA, and priorities for the shift.
Own the Outcomes
Answer for pod-level metrics — resolution rate, aged-AR movement, appeal TAT, and quality scores — in weekly reviews with the AM/Manager.
Handle escalated accounts and complex denials personally when needed.
Partner with QA on calibration and turn audit findings into floor-level fixes.
Build the People
Coach associates on payer-specific nuances, documentation quality, and call handling.
Manage shift adherence, leave planning, and floor discipline for the pod.
Identify and develop Sr Associate potential; give structured input into appraisals.
Skills & Experience
Must-Have
4–5 years of hands-on US healthcare AR (provider side), with strong denials and appeals depth.
Minimum 1 year as a Team Lead with formal ownership of team targets, coaching, and performance conversations.
Command of AR metrics and the levers behind them — you can explain why a bucket moved, not just that it did.
Experience on practice-management / EHR platforms — Epic, AdvancedMD, or athenahealth preferred; similar platforms considered.
Preferred
Experience running a pod across multiple clients or specialties.
Exposure to workforce basics — shrinkage, occupancy, and staffing math.
Eligibility Criteria
Education:
Bachelor’s degree (any discipline) is mandatory and must be completed — candidates currently pursuing a degree, or with an incomplete/dropped graduation, are not eligible.
Communication:
Strict — confident spoken and written English for payer calls, floor communication, client notes, and weekly reviews with management.
Work mode & shift:
Onsite at Gurugram, 5 days a week, on a fixed night (US-hours) shift — reliable attendance, punctuality, and roster adherence are essential.
Systems:
Comfortable with billing/EHR platforms and MS Excel for allocation, tracking, and pod-level reporting.
Notice period:
Immediate joiners or candidates on short notice strongly preferred.
Performance Expectations
You will be measured on clear, role-specific metrics:
Pod resolution / collection rate against target.
Aged-AR movement (90+/120+) for the pod.
Pod quality score (QA) and calibration adherence.
Productivity vs. target, shift adherence, and pod attrition.
Hiring Process
Aptitude & Skill based assessment.
Domain & operations interview (RCM knowledge, scenarios).
HR discussion (fitment, shift, notice).
Why Join Neolytix
US Healthcare Depth
Live US provider accounts across 270+ client organizations — real RCM, not a training bench.
Clear Growth Path
Associate → Sr Associate → QA / TL → AM: progression tied to performance.
Multi-Platform Exposure
Hands-on across Epic, AdvancedMD, athenahealth, and more — skills that travel.
Stable, Growing MSO
A fast-growing US-headquartered organization with centres in Chicago, Gurugram, and Manila.
Location: Gurugram, Haryana, India
NEOLYTIX
Team Lead – AR (RCM)
Accounts Receivable & Denials · US Healthcare
EXPERIENCE
4–5 Yrs AR · 1+ Yr TL
FUNCTION
Operations – RCM
LOCATION
Gurugram (Onsite)
SHIFT
Night (US Hours)
Experience gate —
This role requires 4–5 years of US healthcare AR experience, of which a minimum of 1 year must be as a Team Lead with formal team ownership (targets, coaching, reviews). SME/mentor-only profiles without TL accountability will not qualify.
About the Role
The Team Lead – AR runs a pod of AR associates on live US provider accounts — owning the day’s output, the queue, the quality, and the people. This is a floor-leadership seat: you carry targets, run huddles, unblock associates in real time, and answer for your pod’s numbers in the weekly review.
You still know the work cold — when a complex denial or an angry payer call needs handling, you can take the headset.
Key Responsibilities
Run the Pod
Own daily allocation and queue management across assigned AR buckets — the right accounts, worked in the right order, by the right people.
Drive daily productivity and quality targets; track per-associate output and intervene early, not at month-end.
Run daily huddles — payer updates, error patterns from QA, and priorities for the shift.
Own the Outcomes
Answer for pod-level metrics — resolution rate, aged-AR movement, appeal TAT, and quality scores — in weekly reviews with the AM/Manager.
Handle escalated accounts and complex denials personally when needed.
Partner with QA on calibration and turn audit findings into floor-level fixes.
Build the People
Coach associates on payer-specific nuances, documentation quality, and call handling.
Manage shift adherence, leave planning, and floor discipline for the pod.
Identify and develop Sr Associate potential; give structured input into appraisals.
Skills & Experience
Must-Have
4–5 years of hands-on US healthcare AR (provider side), with strong denials and appeals depth.
Minimum 1 year as a Team Lead with formal ownership of team targets, coaching, and performance conversations.
Command of AR metrics and the levers behind them — you can explain why a bucket moved, not just that it did.
Experience on practice-management / EHR platforms — Epic, AdvancedMD, or athenahealth preferred; similar platforms considered.
Preferred
Experience running a pod across multiple clients or specialties.
Exposure to workforce basics — shrinkage, occupancy, and staffing math.
Eligibility Criteria
Education:
Bachelor’s degree (any discipline) is mandatory and must be completed — candidates currently pursuing a degree, or with an incomplete/dropped graduation, are not eligible.
Communication:
Strict — confident spoken and written English for payer calls, floor communication, client notes, and weekly reviews with management.
Work mode & shift:
Onsite at Gurugram, 5 days a week, on a fixed night (US-hours) shift — reliable attendance, punctuality, and roster adherence are essential.
Systems:
Comfortable with billing/EHR platforms and MS Excel for allocation, tracking, and pod-level reporting.
Notice period:
Immediate joiners or candidates on short notice strongly preferred.
Performance Expectations
You will be measured on clear, role-specific metrics:
Pod resolution / collection rate against target.
Aged-AR movement (90+/120+) for the pod.
Pod quality score (QA) and calibration adherence.
Productivity vs. target, shift adherence, and pod attrition.
Hiring Process
Aptitude & Skill based assessment.
Domain & operations interview (RCM knowledge, scenarios).
HR discussion (fitment, shift, notice).
Why Join Neolytix
US Healthcare Depth
Live US provider accounts across 270+ client organizations — real RCM, not a training bench.
Clear Growth Path
Associate → Sr Associate → QA / TL → AM: progression tied to performance.
Multi-Platform Exposure
Hands-on across Epic, AdvancedMD, athenahealth, and more — skills that travel.
Stable, Growing MSO
A fast-growing US-headquartered organization with centres in Chicago, Gurugram, and Manila.
Location: Gurugram, Haryana, India
NEOLYTIX
Credentialing Associate / Sr Associate
Provider Credentialing & Enrollment · US Healthcare
LEVEL
Associate / Sr Associate
EXPERIENCE
1+ Yr / 3–4 Yrs
LOCATION
Gurugram (Onsite)
SHIFT
Night (US Hours)
Two openings, one team —
Associate requires a minimum of 1 year in US provider credentialing/enrollment; Senior Associate requires 3–4 years including payer-enrollment ownership.
About the Role
Neolytix runs credentialing and enrollment for US provider organizations — getting physicians and facilities enrolled with payers accurately and fast, because every stalled application is delayed revenue for the client.
Associates manage application preparation, submissions, and follow-up. Senior Associates own end-to-end enrollment files, payer escalations, and re-credentialing calendars.
Key Responsibilities
Core (Associate & Sr Associate)
Prepare, submit, and track provider enrollment applications with commercial and government payers (Medicare/Medicaid, commercial plans).
Maintain and attest CAQH profiles; manage PECOS, NPPES, and payer portals.
Follow up with payers on application status and resolve deficiencies quickly and accurately.
Maintain accurate trackers — effective dates, expirables (licenses, DEA, malpractice), and re-credentialing timelines.
Handle provider and client data with strict confidentiality and HIPAA compliance.
Additional (Sr Associate)
Own complete enrollment files end-to-end for assigned clients, including complex group/facility enrollments and payer escalations.
Run the re-credentialing and expirables calendar so nothing lapses.
Review associates’ submissions for accuracy and coach on payer-specific requirements.
Skills & Experience
Must-Have
Associate: minimum 1 year in US provider credentialing/enrollment. Sr Associate: 3–4 years with end-to-end enrollment ownership.
Hands-on experience with CAQH, PECOS/NPPES, and payer portals; strong understanding of enrollment workflows and timelines.
High attention to detail — credentialing errors are expensive and slow to unwind.
Preferred
Experience on practice-management / EHR platforms — Epic, AdvancedMD, or athenahealth preferred; similar platforms considered.
Experience with credentialing software (Modio, MD-Staff, Verity, or similar).
Eligibility Criteria
Education:
Bachelor’s degree (any discipline) is mandatory and must be completed — candidates currently pursuing a degree, or with an incomplete/dropped graduation, are not eligible.
Communication:
Moderate-to-strong — good spoken and written English for payer follow-ups and professional, client-facing emails and notes. Accuracy in writing matters as much as speed.
Work mode & shift:
Onsite at Gurugram, 5 days a week, on a fixed night (US-hours) shift — reliable attendance, punctuality, and roster adherence are essential.
Systems:
Comfortable with payer portals, CAQH / PECOS / NPPES, tracker maintenance, and MS Office (Excel/Word).
Notice period:
Immediate joiners or candidates on short notice strongly preferred.
Performance Expectations
You will be measured on clear, role-specific metrics:
Applications prepared/submitted and processed per period.
First-pass approval rate and enrollment turnaround time (TAT).
Zero lapses on expirables and re-credentialing dates.
Accuracy / rework rate on submissions.
Hiring Process
HR Screening
2 Technical Interviews
Assessment Round
HR discussion (fitment, shift, notice).
Why Join Neolytix
US Healthcare Depth
Live US provider accounts across 270+ client organizations — real RCM, not a training bench.
Clear Growth Path
Associate → Sr Associate → QA / TL → AM: progression tied to performance.
Multi-Platform Exposure
Hands-on across Epic, AdvancedMD, athenahealth, and more — skills that travel.
Stable, Growing MSO
A fast-growing US-headquartered organization with centres in Chicago, Gurugram, and Manila.
Location: Gurugram, Haryana, India
NEOLYTIX
Team Lead – AR (RCM)
Accounts Receivable & Denials · US Healthcare
EXPERIENCE
4–5 Yrs AR · 1+ Yr TL
FUNCTION
Operations – RCM
LOCATION
Gurugram (Onsite)
SHIFT
Night (US Hours)
Experience gate —
This role requires 4–5 years of US healthcare AR experience, of which a minimum of 1 year must be as a Team Lead with formal team ownership (targets, coaching, reviews). SME/mentor-only profiles without TL accountability will not qualify.
About the Role
The Team Lead – AR runs a pod of AR associates on live US provider accounts — owning the day’s output, the queue, the quality, and the people. This is a floor-leadership seat: you carry targets, run huddles, unblock associates in real time, and answer for your pod’s numbers in the weekly review.
You still know the work cold — when a complex denial or an angry payer call needs handling, you can take the headset.
Key Responsibilities
Run the Pod
Own daily allocation and queue management across assigned AR buckets — the right accounts, worked in the right order, by the right people.
Drive daily productivity and quality targets; track per-associate output and intervene early, not at month-end.
Run daily huddles — payer updates, error patterns from QA, and priorities for the shift.
Own the Outcomes
Answer for pod-level metrics — resolution rate, aged-AR movement, appeal TAT, and quality scores — in weekly reviews with the AM/Manager.
Handle escalated accounts and complex denials personally when needed.
Partner with QA on calibration and turn audit findings into floor-level fixes.
Build the People
Coach associates on payer-specific nuances, documentation quality, and call handling.
Manage shift adherence, leave planning, and floor discipline for the pod.
Identify and develop Sr Associate potential; give structured input into appraisals.
Skills & Experience
Must-Have
4–5 years of hands-on US healthcare AR (provider side), with strong denials and appeals depth.
Minimum 1 year as a Team Lead with formal ownership of team targets, coaching, and performance conversations.
Command of AR metrics and the levers behind them — you can explain why a bucket moved, not just that it did.
Experience on practice-management / EHR platforms — Epic, AdvancedMD, or athenahealth preferred; similar platforms considered.
Preferred
Experience running a pod across multiple clients or specialties.
Exposure to workforce basics — shrinkage, occupancy, and staffing math.
Eligibility Criteria
Education:
Bachelor’s degree (any discipline) is mandatory and must be completed — candidates currently pursuing a degree, or with an incomplete/dropped graduation, are not eligible.
Communication:
Strict — confident spoken and written English for payer calls, floor communication, client notes, and weekly reviews with management.
Work mode & shift:
Onsite at Gurugram, 5 days a week, on a fixed night (US-hours) shift — reliable attendance, punctuality, and roster adherence are essential.
Systems:
Comfortable with billing/EHR platforms and MS Excel for allocation, tracking, and pod-level reporting.
Notice period:
Immediate joiners or candidates on short notice strongly preferred.
Performance Expectations
You will be measured on clear, role-specific metrics:
Pod resolution / collection rate against target.
Aged-AR movement (90+/120+) for the pod.
Pod quality score (QA) and calibration adherence.
Productivity vs. target, shift adherence, and pod attrition.
Hiring Process
Aptitude & Skill based assessment.
Domain & operations interview (RCM knowledge, scenarios).
HR discussion (fitment, shift, notice).
Why Join Neolytix
US Healthcare Depth
Live US provider accounts across 270+ client organizations — real RCM, not a training bench.
Clear Growth Path
Associate → Sr Associate → QA / TL → AM: progression tied to performance.
Multi-Platform Exposure
Hands-on across Epic, AdvancedMD, athenahealth, and more — skills that travel.
Stable, Growing MSO
A fast-growing US-headquartered organization with centres in Chicago, Gurugram, and Manila.
Location: Quezon City, Metro Manila, Philippines
Location: Eastwood, Quezon City
Work Setup: Hybrid, onsite 2-3 times per week
Schedule: Full-time, 7PM-4AM or 8PM-5AM
Shape Better People. Build Better Teams!
Bring your expertise into the heart of the business — where employees, performance, and growth come together! Great performance is achieved when employees receive clear expectations, meaningful feedback, practical coaching, and managers who know how to lead with confidence.
What You’ll Do:
🎯Set the Goal and Raise the Bar
Drive performance management (goal-setting, reviews, calibration, documentation, and PIPs)
Help managers set clear expectations and have better performance conversations.
Coach employees and leaders on feedback, accountability, development, and growth.
🤝Talk People Through It
Provide hands-on HRBP and employee-relations support.
Explain HR processes in a way people actually understand.
Handle difficult conversations with confidence, empathy, and a positive frame.
Know when to push, when to listen, and when to escalate.
📊Turn Data Into Action
Maintain accurate voluntary and involuntary attrition records and exit classifications.
Own and regularly update the attrition tracker across key fields.
Analyze turnover trends, exit feedback, high-risk populations, and potential retention drivers.
Prepare recurring HR reports and basic dashboards covering attrition, headcount movement, performance-cycle completion, and other agreed HR metrics.
Translate data into leader-ready insights, highlighting trends, possible root causes, and recommended actions.
Support exit interviews, exit surveys, employee listening activities, and tracking of retention interventions over time.
We’re Looking For Someone Who:
Preferably has an HR Generalist / HRBP-type experience with exposure to different HR facets
Is experienced in goal-setting and/or performance management
Is a strong communicator who loves explaining and influencing others,
assertive, approachable, positive, and is comfortable coaching people and handling difficult conversations
Is data-aware and able to turn HR data into practical actions
Has around 1-5 years of relevant HR experience. Fresh graduates with meaningful HR internship experience may also be considered!
Required
: Prior night-shift experience or experience supporting US/global stakeholders
Location: Gurgaon, India
NEOLYTIX
Assistant Manager, RCM Business Excellence
Revenue Cycle Management | Governance & Performance | Gurugram
DEPARTMENT
RCM Business Excellence
EXPERIENCE
6–8 Years
LOCATION
Gurugram (Onsite)
SHIFT
India Hours | US AM Overlap
REPORTS INTO
President & COO
⚠ This is not a delivery role. You will not run RCM accounts, manage billing teams, or handle client escalations. You will own the independent measurement layer that tells leadership whether delivery is doing what it committed to do. If you want to go deeper into governance and analytics rather than climb an operations delivery ladder, read on.
About the Role
Neolytix is a US-headquartered healthcare managed services organization running RCM, credentialing, and provider services for 270+ provider organizations across the US. Our delivery teams operate from Gurugram, Manila, and Chicago.
We are creating a new seat: Assistant Manager, RCM Business Excellence. This is the founding role of an independent governance function. You will sit alongside delivery, not inside it: your mandate is to define what good process looks like for every RCM account, measure whether it actually happens, and give leadership numbers they can act on. Quality assurance reports to you. You define the metrics, own the cadence, and build the function as it scales.
The shift is India business hours with overlap into the US morning for leadership reviews. This is not a night shift role. If you have spent your RCM career on a night shift at a BPO, that changes here.
What You Will Own
1. Process SLA Conformance
Define the committed process standard per RCM account: charge lag, posting turnaround, AR touch cadence, denial resolution timelines, and aging thresholds.
Track actual performance against committed standards at a granular level. Strategic accounts reviewed weekly, the rest monthly.
Flag risks proactively with proposed solutions before they breach SLAs.
2. Monthly Performance Insight
Build the monthly performance pack from daily productivity and quality data. The standard: a reader can act on it without asking a follow-up question.
Breaches carry a named owner and a resolution date. Last month's breaches are re-checked before new ones are raised.
Contribute to weekly and monthly dashboards shared with delivery leadership and, where relevant, clients.
3. Quarterly Financial Review
Analyse financial performance across all RCM accounts: charges, collections, AR aging, denial rate, net collection rate, and cost to collect.
Present trends to senior leadership each quarter. You will be supported in building this, and expected to stand behind your conclusions when challenged.
4. Quality Function Ownership
Line management of the Quality Lead and QA analysts. You own the sampling plan, audit calendar, scoring consistency, and auditor calibration.
Ensure QA findings reach the floor and drive change, rather than living in a report.
Audit team output for accuracy; identify recurring error patterns and drive corrective action.
5. Process Change Measurement
When a new coding guideline, SOP, or process rule goes out, measure whether it was adopted and what it did to denials or rework.
Rule issued, adoption measured, impact quantified, result fed back. Close the loop, do not just report the issuance.
What You Bring
Must-Have
6 to 8 years in US healthcare RCM operations, with hands-on exposure to AR and denials and a working understanding of how process failure shows up in revenue.
Experience building a reporting, MIS, or business excellence function from scratch: defining the metrics, sourcing the data, establishing the cadence. Inheriting and running a function is not the same thing.
Fluency in RCM financial metrics: net collection rate, AR aging distribution, denial rate, first-pass yield, cost to collect. You can explain what moves each one, not just report the number.
Advanced Excel and working SQL. You use SQL to validate data, not to list it as a skill.
Confidence presenting findings to senior leadership and holding a position when challenged. This means publishing numbers that make delivery look bad when the numbers say so.
Strong Preference
Six Sigma Green Belt or equivalent process excellence training you have actually applied to a live project, not just certified.
Experience across multiple billing platforms (AdvancedMD, Athenahealth, Kareo, Epic, Centricity, or similar) and the data normalisation that comes with it.
Prior management of a small quality or audit team.
Power BI familiarity, though the analytics team owns the front end.
Nice-to-Have
Healthcare analytics firm or BPO process excellence background.
Experience designing and running an MIS reporting function in a US RCM environment.
Exposure to SSAE-18 or SOC 2 audit readiness in an RCM context.
Who You Are
You publish findings that make the delivery team look bad, and you sleep fine afterward. If you soften conclusions to keep the peace, this is the wrong seat.
You build something and then measure whether it worked. The artifact is not the point; the change it produced is.
You ask what a number means before you report it. A chart that describes what happened is the beginning of the work, not the end.
You would rather be right and uncomfortable than comfortable and wrong.
Eligibility Criteria
Education: Graduate degree, any discipline. An analytical or healthcare-adjacent background is preferred.
Communication: Excellent spoken and written English. You will present to the COO and CEO quarterly. Communication below this standard will not progress past the screening stage.
Shift: India business hours with US morning overlap for leadership reviews. Onsite, Gurugram.
Notice Period: Up to 60 days preferred. Beyond 60 days considered only for an exceptional profile.
Performance Expectations
What success looks like across the first year:
Day 30: a current-state assessment published that honestly names what can and cannot be measured today. No softening.
Day 60: SLA conformance tracking live for strategic accounts.
Day 90: SLA conformance extended to the full RCM book.
Month 3 onward: monthly performance pack running reliably. Leadership reads it and acts on it.
Year 1: four quarterly financial reviews delivered and defended, MIS Analyst hired and producing independently, at least one process change closed end to end with adoption measured and impact quantified.
End of year 1: the business argues from your numbers rather than about them.
Career Path
This is the founding seat of a function, not a standalone role. Business excellence and governance are established career tracks in RCM that run to Director and VP level at the large players. We are building ours from its first hire.
Now
AM, RCM Business Excellence
RCM book: quality and MIS
12–18 Months
Manager
Team of 3–5; governance across RCM
Next
Senior Manager / AD
Governance across service lines
Beyond
Director / VP, Business Excellence
The function at company scale
The move to Manager is earned against stated milestones, not time served. The rungs beyond it describe where the function is heading as the business grows.
Hiring Process
Stage 1: TA screening call (30 minutes). Role fit, domain depth check, and shift confirmation.
Stage 2: Functional interview with the COO (45 to 60 minutes). Process knowledge, multi-account RCM experience, measurement approach, and how you handle findings that are unwelcome.
Stage 3: Analytical exercise. A take-home case using real account data with a genuine deterioration in it. You have 3 days to complete it. We are watching whether you reach for root cause or describe the chart.
Stage 4: Conversation with the CEO (45 minutes). Scope discussion, career trajectory, and how you think about building a governance function.
Stage 5: Reference checks (minimum 2 calls). Specifically: an occasion when this person delivered findings that were unwelcome, and what happened next.
Stage 6: Offer.
Why Join Neolytix
Founding Seat of a Function
You own this from its first hire. The metrics, the cadence, the standard: none of it exists yet. That is rare at this level and reads strongly on a CV.
Scope from Day One
The whole RCM book, not one account or one process. At AM level in most RCM organisations you own a slice. Here you own the view across all of it.
Day Shift, Not Night
India business hours with US morning overlap. Not a night shift role. If you have spent your career on a night shift, this changes here.
AI Makes This More Important
As automation absorbs transactional delivery work, the measurement and governance layer becomes a larger share of the organisation. We are building an RCM platform now, and its analyst roles report into this function.
Location: Gurugram, Haryana, India
NEOLYTIX
Associate / Sr Associate – AR (RCM)
Accounts Receivable & Denials · US Healthcare
LEVEL
Associate / Sr Associate
EXPERIENCE
1+ Yr / 3–4 Yrs
LOCATION
Gurugram (Onsite)
SHIFT
Night (US Hours)
Two openings, one team —
Associate requires a minimum of 1 year in US healthcare AR calling; Senior Associate requires 3–4 years with denials depth. Apply to the level that matches your experience.
About the Role
Neolytix is a US-headquartered healthcare MSO serving 270+ provider organizations. Our AR team works US insurance receivables end-to-end — following up with payers, resolving denials, and driving collections for physician groups and specialty practices.
Associates own payer follow-up and claim-status resolution on assigned buckets. Senior Associates handle complex denials, appeals, and aged AR, and act as first-line quality support for the pod.
Key Responsibilities
Core (Associate & Sr Associate)
Work assigned AR buckets — call US payers on claim status, underpayments, and non-payment, and document actions clearly in the billing system.
Analyze EOBs/ERAs, identify denial reasons (CARC/RARC), and take corrective action — rebill, reprocess, or escalate.
Meet daily productivity and quality targets (claims worked, resolution rate, call quality).
Maintain HIPAA-compliant handling of PHI at all times.
Additional (Sr Associate)
Own complex denials and appeals — draft appeal letters, track appeal TAT, and follow through to overturn.
Work aged AR (90+/120+) with root-cause notes that feed prevention, not just recovery.
Support the TL on quality — spot-check documentation, coach new associates on payer-specific nuances.
Skills & Experience
Must-Have
Associate: minimum 1 year in US healthcare AR calling (provider side). Sr Associate: 3–4 years with hands-on denials and appeals work.
Working knowledge of the US revenue cycle — claim lifecycle, EOB/ERA reading, denial codes (CARC/RARC), and timely-filing rules.
Experience on practice-management / EHR platforms — Epic, AdvancedMD, or Athena Health preferred; similar platforms considered.
Preferred
Multi-specialty physician-group experience.
Exposure to both government (Medicare/Medicaid) and commercial payers.
Eligibility Criteria
Education:
Bachelor’s degree (any discipline) is mandatory and must be completed — candidates currently pursuing a degree, or with an incomplete/dropped graduation, are not eligible.
Communication:
Voice-facing role — excellent spoken English with a clear, neutral accent and confident US payer-call handling, plus good written English for accurate documentation.
Work mode & shift:
Onsite at Gurugram, 5 days a week, on a fixed night (US-hours) shift — reliable attendance, punctuality, and roster adherence are essential.
Systems:
Comfortable working in billing/EHR platforms and MS Office; good computer proficiency and clear note-writing.
Notice period:
Immediate joiners or candidates on short notice strongly preferred.
Performance Expectations
You will be measured on clear, role-specific metrics:
Claims worked per day (productivity target).
Resolution / collection rate on assigned buckets.
Call and documentation quality score (from QA audits).
Aged-AR (90+/120+) reduction and denial-overturn rate (Sr Associate).
Hiring Process
HR Screening
2 Technical Interviews
Assessment Round
HR discussion (fitment, shift, salary).
Why Join Neolytix
US Healthcare Depth
Live US provider accounts across 270+ client organizations — real RCM, not a training bench.
Clear Growth Path
Associate → Sr Associate → QA / SME / TL → AM: progression tied to performance.
Multi-Platform Exposure
Hands-on across Epic, AdvancedMD, AthenaHealth, and more — skills that travel.
Stable, Growing MSO
A fast-growing US-headquartered organization with centres in Chicago, Gurugram, and Manila.
Location: Gurugram, Haryana, India
NEOLYTIX
Associate / Sr Associate – AR (RCM)
Accounts Receivable & Denials · US Healthcare
LEVEL
Associate / Sr Associate
EXPERIENCE
1+ Yr / 3–4 Yrs
LOCATION
Gurugram (Onsite)
SHIFT
Night (US Hours)
Two openings, one team —
Associate requires a minimum of 1 year in US healthcare AR calling; Senior Associate requires 3–4 years with denials depth. Apply to the level that matches your experience.
About the Role
Neolytix is a US-headquartered healthcare MSO serving 270+ provider organizations. Our AR team works US insurance receivables end-to-end — following up with payers, resolving denials, and driving collections for physician groups and specialty practices.
Associates own payer follow-up and claim-status resolution on assigned buckets. Senior Associates handle complex denials, appeals, and aged AR, and act as first-line quality support for the pod.
Key Responsibilities
Core (Associate & Sr Associate)
Work assigned AR buckets — call US payers on claim status, underpayments, and non-payment, and document actions clearly in the billing system.
Analyze EOBs/ERAs, identify denial reasons (CARC/RARC), and take corrective action — rebill, reprocess, or escalate.
Meet daily productivity and quality targets (claims worked, resolution rate, call quality).
Maintain HIPAA-compliant handling of PHI at all times.
Additional (Sr Associate)
Own complex denials and appeals — draft appeal letters, track appeal TAT, and follow through to overturn.
Work aged AR (90+/120+) with root-cause notes that feed prevention, not just recovery.
Support the TL on quality — spot-check documentation, coach new associates on payer-specific nuances.
Skills & Experience
Must-Have
Associate: minimum 1 year in US healthcare AR calling (provider side). Sr Associate: 3–4 years with hands-on denials and appeals work.
Working knowledge of the US revenue cycle — claim lifecycle, EOB/ERA reading, denial codes (CARC/RARC), and timely-filing rules.
Experience on practice-management / EHR platforms — Epic, AdvancedMD, or Athena Health preferred; similar platforms considered.
Preferred
Multi-specialty physician-group experience.
Exposure to both government (Medicare/Medicaid) and commercial payers.
Eligibility Criteria
Education:
Bachelor’s degree (any discipline) is mandatory and must be completed — candidates currently pursuing a degree, or with an incomplete/dropped graduation, are not eligible.
Communication:
Voice-facing role — excellent spoken English with a clear, neutral accent and confident US payer-call handling, plus good written English for accurate documentation.
Work mode & shift:
Onsite at Gurugram, 5 days a week, on a fixed night (US-hours) shift — reliable attendance, punctuality, and roster adherence are essential.
Systems:
Comfortable working in billing/EHR platforms and MS Office; good computer proficiency and clear note-writing.
Notice period:
Immediate joiners or candidates on short notice strongly preferred.
Performance Expectations
You will be measured on clear, role-specific metrics:
Claims worked per day (productivity target).
Resolution / collection rate on assigned buckets.
Call and documentation quality score (from QA audits).
Aged-AR (90+/120+) reduction and denial-overturn rate (Sr Associate).
Hiring Process
HR Screening
2 Technical Interviews
Assessment Round
HR discussion (fitment, shift, salary).
Why Join Neolytix
US Healthcare Depth
Live US provider accounts across 270+ client organizations — real RCM, not a training bench.
Clear Growth Path
Associate → Sr Associate → QA / SME / TL → AM: progression tied to performance.
Multi-Platform Exposure
Hands-on across Epic, AdvancedMD, AthenaHealth, and more — skills that travel.
Stable, Growing MSO
A fast-growing US-headquartered organization with centres in Chicago, Gurugram, and Manila.