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Location: Cardiff, London or Remote (UK) 🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts , accounts for 16-17 year olds , a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save , invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ 📍London/Cardiff/UK Remote | 💰£68,400-86,550 + equity + Incentive Awards tied to your performance + Benefits ✨ Our Customer Operations & Specialist Services teams⭐ We are recruiting for 4 opportunities across our Customer Operations and Specialist Services teams to join us as Senior Manager in Supplier Performance. We are recruiting for 4 roles, with 1 to join us in each of the following areas: Complaints, VAIB (Vulnerability, Accessibility, Inclusivity and Bereavements), Financial Health and Core Customer Operations. Outsourcing is key to enabling Monzo to meet its mission of making money work for everyone, as well as driving a cost efficient operation and delivering excellent customer service. We are changing how we manage our relationships with our outsourcing partners by driving more responsibility and accountability through our Monzo domain leaders. We need a brilliant Seniors Managers to join this new oversight team, reporting directly to the Directors within each business area. Partner management is moving right into the heart of our domains. You will be our eyes and ears on the ground, making sure our offshore outsource partners feel like a true extension of Monzo and not just an outsourced supplier. We ensure our partners are set up for success and deliver fantastic customer service. 🔑You’ll play a key role by... You will act as the vital bridge between Monzo and our external partners to ensure they feel like a true extension of our team. You will drive both operational delivery and a brilliant customer experience. Working closely with our site leaders in South Africa, you will manage day to day service delivery while keeping a close eye on quality, customer satisfaction, and risk management. A key part of your role involves translating our strategic business goals into clear, actionable steps for the partner management team so they are fully equipped to succeed. You will support in domain forecasting and rolling out new processes to make sure they actually work on the floor. Ultimately, you will integrate our partner leaders into our regular performance reviews to foster a genuine one team mindset across the operation. Leading a dedicated oversight team: You will directly manage a Supplier Operations Partner who wil focus on Operational Delivery like SLAs, schedule adherence, Customer Experience, quality, and fixing the root causes of repeat contacts. Managing the partnership day to day: You will work directly with our outsourced partner Operations Managers to ensure the whole domain is delivering the service, customer satisfaction, quality and risk management we expect. Acting as the translation layer: You will turn our strategic business goals into practical, actionable steps for the outsouring management team. You will make sure they are equipped to succeed, rather than just telling them when they miss the mark. Tracking and managing performance: You will work alongside our partners to oversee all aspects of day to day service management, including handling risk events and stepping in to engage partners directly when performance drifts. Forecasting and planning: Alongside WFM you will raise and approve forecast requests and manage the end to end domain forecasting process for our partners. Owning change execution: You will handle the end to end definition and execution of change through our partners, ensuring any new processes or solutions are actually fit for purpose on the floor. Integrating the teams: You will support the domain Director to embed Teleperformance leaders into our existing domain performance review meetings, fostering a one team mindset. 🤩 We’d love to hear from you if… You have proven track record of working closely with or managing global offshore partners and can manage to a customer experience, not just a commercial contract. You are deeply analytical mindset with the ability to anchor decisions in rigorous data, translating complex metrics into robust business cases that secure senior stakeholder buy in. You have a proven track record of leading through others and  can influence, coach, and guide Managers who do not report directly to you. You are brilliant at translating complex business goals into simple steps for frontline teams. You zoom out when solving operational problems. Don’t just look at the operational team, always think about how your decisions impact the rest of the business. Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you! 🙌 What’s in it for you 💰 £68,400-86,550 + equity + Incentive Awards tied to your performance ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚 £1,000 learning budget each year to use on books, training courses and conferences. 🏡 We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more! Read our full list of benefits . 🌈 The application journey has 3 key steps Recruiter call (25 minutes) Values & Behaviours Interview (60 minutes) Role Specific Interview (60 minutes) This process should take around 3-4 weeks - your schedule is really important to us, so we promise to be as flexible as possible! We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here. We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out. #LI-REMOTE #LI-CB4 Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog , 2026 Diversity and Inclusion Report and 2025 Gender Pay Gap Report. We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

Location: Redwood City, CA, United States WHAT IS BOX? Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia. By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift. WHY BOX NEEDS YOU The Omni team is pioneering a planet-scale data platform that will transform how information flows through our ecosystem. We're not just building infrastructure—we're creating the foundation that will power Box's next generation of innovations. Our ambitious platform seamlessly handles both object and graph data with a flexible schema overlay, designed to scale to truly impressive dimensions: trillions of nodes interconnected by hundreds of billions of relationships. As this vast data universe expands exponentially year after year, we thrive on the cutting-edge challenges that demand our creativity and technical excellence. We are looking for a strong backend engineer to help us build and scale these critical distributed systems. This is your opportunity to solve fascinating problems at the intersection of massive scale, performance, and innovation, that have a direct and massive impact on how millions of people work with their most important content. WHAT YOU'LL DO Lead design, build, and operate highly-available, scalable, and resilient distributed backend services that form the core of our platform. Develop systems for managing data across multiple geographic regions, solving complex challenges related to data sovereignty and compliance. Collaborate with your team, product managers and other engineering teams to define and implement the APIs and services that power Box's platform. Write clean, maintainable, and well-tested code, and participate in code and design reviews to maintain our high standards of quality. Mentor other engineers on the team, promoting best practices in software development and distributed systems design. Take ownership of the entire software lifecycle, from design and implementation to testing, deployment, and operational support. Strengthen engineering processes, principles, and culture within the team by championing a culture of learning and continuous improvement. Participate in our on-call rotation, available at all times while on-call to help respond to and triage any issues that arise. WHO YOU ARE We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box. Required skills You have 5+ years of professional experience in backend software development, with a proven track record of building and shipping complex, large-scale services. You possess deep expertise in designing and working with distributed systems, understanding the trade-offs between consistency, availability, and performance. You are proficient in one or more backend programming languages such as Java, Scala, Go, or Python. You hold a BS in Computer Science or a related technical field, or have equivalent practical experience. Preferred skills You are a product-minded engineer who thinks about the "why" behind the "what" and is passionate about solving customer problems. You have experience with data-intensive applications, search technologies (like Elasticsearch or Solr), and/or database and query systems (SQL or NoSQL). You have a strong sense of ownership and are comfortable working in a collaborative, fast-paced environment. Experience with at least one public cloud platform (e.g. GCP, AWS, Azure) and containerization technologies (Kubernetes, Docker) is a plus. Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week.Your Recruiter will share more about how we work and company culture during the hiring process. At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in. If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply! EQUAL OPPORTUNITY We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and ‎‎independence of people with disabilities and is committed to giving them the same ‎‎opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience. Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form . Reasonable accommodations may include scheduling adjustments, document dictation and beyond. Notice to applicants in Los Angeles:  Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance.  The Fair Chance Ordinance is provided here . Notice to applicants in San Francisco:  Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance.  The Fair Chance Ordinance is provided here . For details on how we protect your information when you apply, please see our Personnel Privacy Notice. If you are a California-resident, please read our California Applicant & Candidate Privacy Notice here . NOTICE OF USE OF AI At Box, we believe in the power of AI to improve the recruiting process while keeping people at the heart of every decision. For more information on the use of AI in our hiring process, please visit our webpage here . Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information , check out our benefits and perks . In accordance with OFCCP compliance, here is the Pay Transparency Provision . Redwood City Pay Range $198,500 — $248,000 USD

Location: Austin, TX, United States WHAT IS BOX? Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia. By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift. WHY BOX NEEDS YOU As a SMB Sales Director, you will lead a team of Account Executives that focus on closing pivotal deals in accounts experiencing high growth. You will join a team of highly motivated sales professionals that take pride in landing new customers, running strategic sales cycles and delivering the Box message to a wide base of accounts across various industries. WHAT YOU'LL DO Hire, train, and manage a team of SMB Account Executives Develop Account Executives for career growth within the Box Sales organization Support team in customer on-sites, calls, and meetings Report on sales metrics and forecast to Senior Sales Management Motivate team to exceed objectives through coaching and mentorship Utilize Salesforce to manage sales process, and set standards for performance metrics WHO YOU ARE We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box. 8+ years closing experience selling to large, complex enterprise organizations 2+ years managing and leading a successful sales team Prior success in ECM, Cloud, or SaaS sales management Excellent communication, business acumen organizational and time management skills Robust Salesforce analysis and reporting and forecasting skillset Proven successful track record of exceeding quotas Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week.Your Recruiter will share more about how we work and company culture during the hiring process. At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in. If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply! EQUAL OPPORTUNITY We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and ‎‎independence of people with disabilities and is committed to giving them the same ‎‎opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience. Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form . Reasonable accommodations may include scheduling adjustments, document dictation and beyond. Notice to applicants in Los Angeles:  Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance.  The Fair Chance Ordinance is provided here . Notice to applicants in San Francisco:  Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance.  The Fair Chance Ordinance is provided here . For details on how we protect your information when you apply, please see our Personnel Privacy Notice. If you are a California-resident, please read our California Applicant & Candidate Privacy Notice here . NOTICE OF USE OF AI At Box, we believe in the power of AI to improve the recruiting process while keeping people at the heart of every decision. For more information on the use of AI in our hiring process, please visit our webpage here . Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information , check out our benefits and perks . In accordance with OFCCP compliance, here is the Pay Transparency Provision . Austin Pay Range $25,300 — $316,000 USD

Location: Berlin, Germany; Helsinki, Finland About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Our mission is to transform the way people shop and eat, connecting consumers, restaurants, shops, and riders to bring the neighbourhood to their door. We're redefining convenience by giving customers the ability to buy what they want, as they want it, when and where they want it. Deliveroo is a technology-driven company at the forefront of one of the world's most dynamic industries. We are a relatively small team making a very large impact, moving fast, valuing ownership, and tackling some of the most interesting challenges in global commerce. We're driven by innovation, autonomy, and the ambition to deliver exceptional experiences for our customers, partners, and riders alike. What You'll Be Doing You will own frontline operational performance across two closely linked parts of Deliveroo's customer support network: an in-house Global Escalations team of around 50 agents based across the UK and Georgia, and the outsourced network delivering support on our behalf through three BPO partners and three Shared Service Centres, circa 1,500 agents across multiple locations, including the team leads and ops managers embedded within those outsourced functions. Global Escalations sits at the heart of Deliveroo's most critical customer moments. The team manages our most sensitive, high-risk, and high-impact contacts, including complaints escalated to the Executive team. As the leader directly accountable for this recovery-focused centre of excellence, you will ensure the team operates with exceptional skill, judgement, and empathy, protecting Deliveroo's reputation, driving improvement through root cause analysis, and embedding a culture of integrity and customer-first recovery across the organisation. For the outsourced network, you own how performance is delivered day to day, working closely with the team leads and ops managers embedded in each BPO and Shared Service Centre, not just the vendor relationship at arm's length. You own the operational rigour needed to make the network the best in class, from an experience and consistency perspective, across every market it supports. Your key objective is to drive qualitative improvements to the customer experience, measured through CSAT, while balancing cost metrics like average handling time (AHT) and refund costs, rather than trading one off against the other. You will be the voice of Support to Deliveroo's market General Managers, taking full accountability for the Support experience in your markets, and you will partner closely with cross-functional Support & Operations teams, including Workforce Management, Training, Quality, and Policy, to drive initiatives that positively impact all three sides of the marketplace: customers, riders, and merchants. You Will… Own frontline operational performance delivered through the in-house Global Escalations team (UK and Georgia) and the outsourced network (3 BPOs, 3 Shared Service Centres, circa 1,500 agents), including the team leads and ops managers within those outsourced functions Lead and develop the Global Escalations team directly, managing our most sensitive and reputation-critical contacts with judgement, empathy, and rigorous root cause analysis Drive qualitative improvements to the customer experience, tracked through CSAT, while balancing cost metrics like AHT and refund costs Act as the voice of Support to Deliveroo market GMs, taking full accountability for the Support experience in your markets and representing their priorities back into the function Partner with Support & Operations cross-functional teams, including Workforce Management, Training, Quality, and Policy, to drive initiatives that improve the experience for customers, riders, and merchants Design and run performance frameworks that hold BPO and SSC team leads and ops managers accountable for quality, SLA adherence, and CSAT, fostering a culture of partnership rather than pure oversight Standardise processes and playbooks across outsourced partners and sites where it drives consistency, while respecting genuine market and site-specific differences Diagnose and help bring down attrition and quality issues across the outsourced network, working with BPO and SSC leadership on the retention, engagement, and workforce planning changes needed Partner with Product and Technology to shape the roadmap for customer support systems and channel strategy, identifying opportunities to enhance efficiency and automation across both in-house and outsourced teams Build and maintain strong relationships with stakeholders across HR, Legal, and Policy to ensure service delivery evolves in line with business priorities Drive data-informed improvement through analysis of contact drivers, escalation themes, and customer sentiment, translating insight into action for both Global Escalations and the outsourced network Represent the function at relevant Weekly Business Reviews and senior forums, providing visibility on performance, risk, and recovery across both the in-house team and the outsourced network Participate in the 24/7 Leadership Team on-call rota Shape functional strategy and set OKRs for contact centre Support across Deliveroo markets, growing the remit from directing your own team to leading leaders, in line with DoorDash's Team Management career framework Grow and develop the managers and leaders within your network, including Team Leads inside Global Escalations and the team leads and ops managers at each BPO and Shared Service Centre, building the next generation of people leaders Our humble expectations Extensive contact centre, BPO, or shared service centre leadership experience in a fast-paced, consumer-facing environment Proven experience managing outsourced or vendor relationships at scale, including the team lead and ops manager layer embedded within partner organisations, not just the commercial relationship Experience leading escalations or complaint handling in a reputation-sensitive environment, with strong judgement and the ability to drive recovery from the most sensitive customer moments A track record of bringing consistency and governance across multiple outsourced partners while respecting genuine local and market differences Experience diagnosing and reducing attrition while improving quality, in a large-scale, multi-site support operation A data-driven approach to balancing customer experience (CSAT) against cost metrics such as AHT and refund rate, without trading one off blindly against the other Experience representing a support or operations function to senior commercial stakeholders, such as General Managers or market leadership, taking full accountability for their experience of the function Experience partnering with cross-functional teams such as Workforce Management, Training, Quality, and Policy to drive improvements across a multi-sided marketplace Exceptional stakeholder management and communication skills, with the ability to influence senior leaders and work cross-functionally with Product, Legal, Policy, and People teams Strong analytical ability, comfortable turning contact driver, escalation, and sentiment data into action Strong people leadership skills, with experience building and developing a dispersed in-house team and driving performance indirectly through partner leadership A self-starter mindset, a can-do attitude, and willingness to be hands-on in a fast-moving, multi-geography environment Proven strategic mindset with a track record of shaping and executing operational strategies across multiple markets and vendors Deep operational understanding, including customer service design, vendor management, and process optimisation Demonstrated ability to deliver results in high-volume, complex environments with multiple priorities Experience partnering with Product and Tech to drive tooling, system, and automation improvements A mindset focused on continuous improvement, customer advocacy, and operational excellence Demonstrated ability to operate at a 'leads leaders' level per DoorDash's Levels and Expectations framework (Team Management track): shaping strategy and OKRs beyond your own team, and developing managers who in turn develop their own teams Meets the senior people-leadership bar DoorDash expects at this level: effectively leads a high-performing team, fosters a culture of belonging and engagement, and takes full accountability for the people outcomes of a large, dispersed organisation Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Location: Dubai, United Arab Emirates; London, United Kingdom Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Why Deliveroo? Our mission is to transform the way people shop and eat, connecting consumers, restaurants, shops, and riders to bring the neighbourhood to their door. We're redefining convenience by giving customers the ability to buy what they want, as they want it, when and where they want it. Deliveroo is a technology-driven company at the forefront of one of the world's most dynamic industries. We are a relatively small team making a very large impact, moving fast, valuing ownership, and tackling some of the most interesting challenges in global commerce. We're driven by innovation, autonomy, and the ambition to deliver exceptional experiences for our customers, partners, and riders alike. What You'll Be Doing You will own frontline operational performance across two closely linked parts of Deliveroo's customer support network: an in-house Global Escalations team of around 50 agents based across the UK and Georgia, and the outsourced network delivering support on our behalf through three BPO partners and three Shared Service Centres, circa 1,500 agents across multiple locations, including the team leads and ops managers embedded within those outsourced functions. Global Escalations sits at the heart of Deliveroo's most critical customer moments. The team manages our most sensitive, high-risk, and high-impact contacts, including complaints escalated to the Executive team. As the leader directly accountable for this recovery-focused centre of excellence, you will ensure the team operates with exceptional skill, judgement, and empathy, protecting Deliveroo's reputation, driving improvement through root cause analysis, and embedding a culture of integrity and customer-first recovery across the organisation. For the outsourced network, you own how performance is delivered day to day, working closely with the team leads and ops managers embedded in each BPO and Shared Service Centre, not just the vendor relationship at arm's length. You own the operational rigour needed to make the network the best in class, from an experience and consistency perspective, across every market it supports. Your key objective is to drive qualitative improvements to the customer experience, measured through CSAT, while balancing cost metrics like average handling time (AHT) and refund costs, rather than trading one off against the other. You will be the voice of Support to Deliveroo's market General Managers, taking full accountability for the Support experience in your markets, and you will partner closely with cross-functional Support & Operations teams, including Workforce Management, Training, Quality, and Policy, to drive initiatives that positively impact all three sides of the marketplace: customers, riders, and merchants. You Will… Own frontline operational performance delivered through the in-house Global Escalations team (UK and Georgia) and the outsourced network (3 BPOs, 3 Shared Service Centres, circa 1,500 agents), including the team leads and ops managers within those outsourced functions Lead and develop the Global Escalations team directly, managing our most sensitive and reputation-critical contacts with judgement, empathy, and rigorous root cause analysis Drive qualitative improvements to the customer experience, tracked through CSAT, while balancing cost metrics like AHT and refund costs Act as the voice of Support to Deliveroo market GMs, taking full accountability for the Support experience in your markets and representing their priorities back into the function Partner with Support & Operations cross-functional teams, including Workforce Management, Training, Quality, and Policy, to drive initiatives that improve the experience for customers, riders, and merchants Design and run performance frameworks that hold BPO and SSC team leads and ops managers accountable for quality, SLA adherence, and CSAT, fostering a culture of partnership rather than pure oversight Standardise processes and playbooks across outsourced partners and sites where it drives consistency, while respecting genuine market and site-specific differences Diagnose and help bring down attrition and quality issues across the outsourced network, working with BPO and SSC leadership on the retention, engagement, and workforce planning changes needed Partner with Product and Technology to shape the roadmap for customer support systems and channel strategy, identifying opportunities to enhance efficiency and automation across both in-house and outsourced teams Build and maintain strong relationships with stakeholders across HR, Legal, and Policy to ensure service delivery evolves in line with business priorities Drive data-informed improvement through analysis of contact drivers, escalation themes, and customer sentiment, translating insight into action for both Global Escalations and the outsourced network Represent the function at relevant Weekly Business Reviews and senior forums, providing visibility on performance, risk, and recovery across both the in-house team and the outsourced network Participate in the 24/7 Leadership Team on-call rota Shape functional strategy and set OKRs for contact centre Support across Deliveroo markets, growing the remit from directing your own team to leading leaders, in line with DoorDash's Team Management career framework Grow and develop the managers and leaders within your network, including Team Leads inside Global Escalations and the team leads and ops managers at each BPO and Shared Service Centre, building the next generation of people leaders Skills & Experience You'll Need Extensive contact centre, BPO, or shared service centre leadership experience in a fast-paced, consumer-facing environment Proven experience managing outsourced or vendor relationships at scale, including the team lead and ops manager layer embedded within partner organisations, not just the commercial relationship Experience leading escalations or complaint handling in a reputation-sensitive environment, with strong judgement and the ability to drive recovery from the most sensitive customer moments A track record of bringing consistency and governance across multiple outsourced partners while respecting genuine local and market differences Experience diagnosing and reducing attrition while improving quality, in a large-scale, multi-site support operation A data-driven approach to balancing customer experience (CSAT) against cost metrics such as AHT and refund rate, without trading one off blindly against the other Experience representing a support or operations function to senior commercial stakeholders, such as General Managers or market leadership, taking full accountability for their experience of the function Experience partnering with cross-functional teams such as Workforce Management, Training, Quality, and Policy to drive improvements across a multi-sided marketplace Exceptional stakeholder management and communication skills, with the ability to influence senior leaders and work cross-functionally with Product, Legal, Policy, and People teams Strong analytical ability, comfortable turning contact driver, escalation, and sentiment data into action Strong people leadership skills, with experience building and developing a dispersed in-house team and driving performance indirectly through partner leadership A self-starter mindset, a can-do attitude, and willingness to be hands-on in a fast-moving, multi-geography environment Proven strategic mindset with a track record of shaping and executing operational strategies across multiple markets and vendors Deep operational understanding, including customer service design, vendor management, and process optimisation Demonstrated ability to deliver results in high-volume, complex environments with multiple priorities Experience partnering with Product and Tech to drive tooling, system, and automation improvements A mindset focused on continuous improvement, customer advocacy, and operational excellence Demonstrated ability to operate at a 'leads leaders' level per DoorDash's Levels and Expectations framework (Team Management track): shaping strategy and OKRs beyond your own team, and developing managers who in turn develop their own teams Meets the senior people-leadership bar DoorDash expects at this level: effectively leads a high-performing team, fosters a culture of belonging and engagement, and takes full accountability for the people outcomes of a large, dispersed organisation Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .

Location: Dublin, Ireland Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? Our Sales Development organization is at the heart of Fin’s growth, serving as both our revenue engine and our talent pipeline. We identify and engage new customers across every segment, from Small Business to Enterprise, throughout EMEA, guiding them through the early stages of the sales process. The team is also the foundation for future careers across our Go-to-Market organization. At Fin, we’re customer-obsessed. We help businesses deliver exceptional customer experiences by combining the best of human expertise and AI, and we bring that same mindset to how we sell: working hard, working smart, and using data and innovation to keep raising the bar. As Sales Development Manager, you’ll shape the next generation of sales talent, influence how we scale across EMEA, and play a central role in building one of the industry’s leading AI-powered Sales Development organizations. If you love seeing people grow, and you’re excited by what AI makes possible in sales, this is a role where you’ll have real impact. What will I be doing? We’re hiring a Sales Development Manager, EMEA to develop our team of Inbound SDRs supporting the GTM Sales organization across the region. You’ll build, coach, and develop a high-performing team that turns inbound interest into qualified, high-quality pipeline. We are looking for a leader with proven sales experience and a strong curiosity for AI technologies, someone who can thrive in a complex and rapidly evolving environment. You will be responsible for hiring, onboarding, and coaching SDRs, establishing repeatable processes that generate high-quality pipeline and revenue, and fostering a collaborative and high-performance culture. Collaboration will be at the heart of your success. You will work closely with sales executives, marketing, and operations to craft and execute tailored strategies that move the business forward. By taking a data-centric approach to decision-making, you will ensure accurate forecasting, effective team management, and a healthy pipeline that empowers our sales teams to succeed. What skills do I need? People management experience in SaaS (2+ years preferred), with a passion for mentoring and developing others. 2+ years of B2B software closing experience with a consistent track record of achieving quota. Experience with inbound teams that engage prospects through a personalized, multi-channel, value-led approach. Excellent analytical skills: you’re comfortable interpreting metrics and turning them into insight and action. Strong operational rigor around activity metrics, conversion rates, pipeline quality, and execution consistency. A track record of navigating complex internal ecosystems and building strong cross-functional partnerships. Ability to translate market feedback and customer insights into input for the broader GTM organization. Ability to thrive in a fast-paced, dynamic environment with flexibility and agility. AI fluency and a passion for applying emerging technology to sales. We know that not everyone will tick every box. If this role excites you and you bring most of what’s listed here, we’d love to hear from you. #LI-Hybrid Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Location: Paris, France Workplace: Hybrid HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. ⭐️ WHY WE ARE HIRING ⭐️ We’re opening an Enterprise Sales Team Lead role in France to lead a growing team of 4 Senior Account Executives, who are in charge of acquiring customers with more than 3,000 employees, including all CAC40 companies. In this role, you will own acquisition on the Enterprise segment in France and run the business end‑to‑end: you will be hands-on on the field while coaching and scaling a team of Account Executives to win this market. This position sits at the heart of our growth ambition: We have just passed the one million member milestone – and this is only the beginning! We’re accelerating acquisition in France and doubling down on our portfolio — and the Enterprise segment is one of the core pillars of that plan. ABOUT THE ENTERPRISE SEGMENT - Perimeter: companies of 3000+ employees - Verticals: all Verticals (Tech, Retail, Industrial Companies etc) - Total Addressable Market: ~7M members in France WHY ENTERPRISE SALES IS EXCITING AT ALAN - Diverse workforce: Mix of 60% cadres / 40% non-cadres, often with subsidiaries or multi-site operations, ranging from highly tech-savvy employees to those requiring digital adoption support. - Critical challenges: Multi-stakeholder decision processes involving HRD, CFO, CEO, Payroll, CSE, Legal, Purchasing, Comp & Ben, Accounting, Brokers, Unions, long sales cycles (multi-year conversations), RFP processes requiring deep audits and product customization, and strong influence from unions/CSE who can co-manage health insurance topics; - Company profiles: Flagship companies (widely known brands), groups with standalone entities or subsidiaries, often with focus on employee wellbeing (QVT programs, Great Place to Work), modern company culture, and strategic communication about digitization or employer brand attractiveness; - HR priorities: Increasing productivity, obtaining fair and competitive pricing, contributing to employee well-being through customized health plans, simplifying HR processes with digital platforms, and managing change management concerns when implementing new health insurance (biggest fear for large companies) - Critical business characteristics: This segment requires breadth & depth of expertise to navigate complex organizations, account-based strategies with Key Account Management approach, early engagement in company roadmaps, face-to-face meetings, co-creation of insurance and digital products (tailored offers considering past results, specific regimes, demographics, payroll system integration), and ability to work through RFPs and with brokers. Sales cycles are volatile with high stakes: 1 deal = 50% of annual target for Enterprise Account Executives. Our approach for Enterprise companies positions Alan as a strategic partner in health rather than just an insurance provider, emphasizing our digital platform for fluid UX, customized health plans at fair pricing, and health/well-being services. Success requires leveraging high-level connections, building professional materials, and potentially creating exclusive "Health Clubs" or labels for early adopters. ⭐ WHAT YOU WILL DO ⭐ You will be the Sales leader of the Enterprise Sales team in France, responsible for both hitting the numbers and scaling the machine. More precisely, you will: - Own the Enterprise acquisition plan in France. Design and execute the go‑to‑market strategy for 3000 employee customers, from targeting to closing, to reach ambitious acquisition targets and scale the segment. - Lead & coach a team of 4 Account Executives (and likely more to come) - Drive hiring, onboarding, and career development as we scale the crew and the segment. - Help each team member reach their targets with clear expectations, rigorous follow‑up, and ongoing coaching on methodology, deal execution, and pipeline management. - Be on the field with the team: prospecting, joining key meetings, supporting tough negotiations, and owning strategic opportunities to maximize win rates. - Empower every member of the team: Create the conditions for everyone to reach and exceed their goals: strong feedback culture, coaching, clear ownership, and autonomy. - Ensure market fit and remove blockers: Surface customer expectations, patterns, and blockers, and ensure they’re addressed through the right strategic and execution plans (product, pricing, ops, marketing, etc.). For this opportunity, we are aiming to hire within the F-G level range https://alan.com/en/careers/a/salary-equity. ⭐ IS IT WHAT YOU ARE LOOKING FOR? ⭐ You may be a great fit at Alan if you: - Have at least 10 years experience in B2B sales, with a proven track record of hitting and exceeding targets as an Account Executive and Sales Leader - Have experience leading and coaching sales teams, with the ability to set a high bar, give clear direction, and help people grow - Have full working proficiency in French, and advanced level in English for internal communication - Have a very hands‑on mentality: you love being on the field with your team, joining customer meetings, helping on tough negotiations, and sharing what works - Have experience selling to Enterprise level companies (3000+ employees and above) in multi‑stakeholder deals - Are comfortable operating in fast‑paced, ambiguous environments, and can prioritize ruthlessly - Are data‑driven and analytical: you know how to leverage KPIs to drive performance, run analyses, and make decisions - Have strong cross‑functional collaboration skills and appetite for building things with others (sales ops, marketing, etc.) - Are based (or willing to relocate to) the Paris area Nice-to-have: - Experience selling to HR or Finance . 🙌   PERKS & BENEFITS https://alan.com/about/life-at-alan/a/perks At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.  Therefore, we offer: - Fair rewards. Generous equity packages complement your base salary, for permanent contracts only. - Flexible Office. Amazing office space at our Paris HQ - All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and Bose noise-canceling headphones. - Flexible vacation policy and flexible working hours. Organize your time as you wish. - Delightful healthcare insurance. Extremely comprehensive health insurance - 100% of the contribution covered by Alan for you and your family, for permanent contracts only. - Transport. Country-specific commuter benefits. - Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises. - Parental leave. Extended parental leave for all new parents, for permanent contracts only. IMPORTANT NOTE: WE HIRE PEOPLE NOT ROLES.  After reading this job description, if you feel like you don’t have all the necessary prerequisites but that it matches where you are now or what you'd like to grow into in your next position, we encourage you to apply! Not everybody will enter our recruitment process, but all, no matter how underrepresented, should feel free to apply as it can only bring learnings or success. 🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.

Location: Ukraine Workplace: remote Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.Who We’re Looking For:We are looking for a creative and proactive Motion Designer to join our team and bring ideas to life through engaging video content, motion graphics, and animations.In this role, you will work on a variety of projects, from product videos and educational content to marketing campaigns, social media, and international events. You will collaborate with different teams to create visually compelling content that communicates our brand and product stories.The ideal candidate has a strong eye for design, attention to detail, and a passion for experimenting with new creative approaches, including AI-powered tools.The role is based in Ukraine.Responsibilities:Create and edit engaging video content for Creatio Academy online courses, webinars, and educational YouTube content, including motion graphics, sound editing, and color correction.Produce video content for social media, including editing podcasts, executive interviews, and adapting footage into Shorts, Reels, and other short-form formats.Design animated banners, motion graphics, and video assets for marketing campaigns, digital channels, and website content.Edit product videos, release trailers, and demos showcasing Creatio's latest features and innovations.Transform company reports, statistics, and industry insights into engaging videos, including content for industry analysts and customer case studies.Develop video content for international conferences, digital events, and product launches, including opening videos, promotional materials, and event landing-page animations.Edit customer interviews, demo recordings, and promotional videos for digital releases and offline events.Create internal corporate videos and animated intros for HR communications.Collaborate with cross-functional teams to deliver high-quality video content aligned with Creatio's brand and communication objectives.Leverage AI-powered tools to streamline video production, improve creative workflows, and explore new approaches to motion design.Requirements:At least 2 years of hands-on experience in motion design, video editing, or video production, supported by a portfolio of relevant projects.Proficiency in Adobe After Effects and Adobe Premiere Pro (must-have).Strong understanding of motion graphics, animation principles, video composition, and visual storytelling.Experience with video post-production, including sound editing, color correction, and exporting content for different platforms.Experience using AI-powered tools in video production, animation, or creative workflows.Strong attention to detail, creativity, and the ability to maintain visual consistency across different types of content.Ability to independently manage multiple projects, prioritize tasks, and meet deadlines.Strong communication and collaboration skills, with conversational English proficiency.What you should expect from us:Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.

Location: mostly in NY but travel to NJ, CT, PA ( areas close to NYC) is also required Medical Assistant- Med Tech, EKG technician, PCT Location: mostly in NY but travel to NJ, CT, PA ( areas close to NYC) is also required Schedule: Full-Time Salary: $19.00 an hour About Infinite Medical P.C. Infinite Medical P.C. is a nationwide network of advanced practice providers and specialty clinicians committed to delivering high-quality, proactive care directly to residents in skilled nursing and long-term care facilities. Our partnership with MedElite Healthcare Management Group empowers us to focus on what matters most: providing compassionate, personalized care that meets the unique needs of each resident. Together, we champion continuous innovation and collaboration in our shared mission to redefine senior care across the country. Job Summary We are seeking a dedicated and detail-oriented Vital Monitoring Specialist to oversee all aspects of vital signs monitoring in a nursing home setting. This role ensures the consistent and accurate monitoring of residents’ health metrics, facilitates timely medical interventions, and contributes to a safe and high-quality care environment. Responsibilities Vital Signs Monitoring: Regularly monitor residents’ vital signs, including blood pressure, heart rate, temperature, oxygen saturation, and respiratory rate Ensure proper use, calibration, and maintenance of monitoring equipment Data Recording and Analysis: Accurately record and update vital signs in residents’ medical records Analyze trends in vital data to detect potential health issues Generate reports for clinical teams to support proactive decision-making Facilitate Interventions: Promptly notify nursing staff and physicians of abnormal readings or health concerns Assist in emergency interventions, including alerting relevant medical personnel and preparing necessary equipment Coordinate with clinical staff to adjust care plans based on monitored data When needed, facilitate a Telehealth visit with a provider Resident and Staff Communication: Communicate vital signs results and health updates to residents and families as needed Provide guidance and training to staff on proper monitoring techniques and equipment usage Compliance and Quality Assurance: Adhere to regulatory guidelines and facility protocols related to resident monitoring Participate in quality improvement initiatives to enhance monitoring and intervention processes Requirements Active Medical Assistant Certification Prior experience in vital signs monitoring or a similar healthcare role, preferably in a long-term care or nursing home setting Proficiency in using monitoring equipment and electronic health record (EHR) systems Strong attention to detail and ability to identify irregularities Excellent communication and teamwork skills Ability to remain calm under pressure and act swiftly in emergencies. Prolonged standing/walking. Bending/stooping. Carrying medical equipment. Lifting up to 20 lbs. Lifting/moving patients. Benefits Competitive salary: $19.00 an hour Health Dental Vision 401K Company-Sponsored Life Insurance Paid Time Off Why Work With Us? Make a meaningful impact on the lives of seniors Work in a collaborative, mission-driven environment Enjoy work-life balance Equal Opportunity Employer Infinite Medical P.C is an equal-opportunity employer. We acknowledge and honor the fundamental value and dignity of all individuals. We pledge ourselves to crafting and maintaining an environment that respects diverse traditions, heritages, and experiences. Infinite Medical P.C is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. The above-noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the applicant a general sense of the responsibilities and expectations of this position. As the nature of business demands change so, too, may the essential functions of the position. Ready to Make a Difference? Apply today and help us deliver compassionate, personalized care where it matters most. #INDL

Location: Canada; United States Workplace: Remote ABOUT DOCKER Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout. We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default. _______________________________________________________________________ THE ROLE As AI agents redefine software development, Docker is at the center of that shift, providing the local and cloud sandboxed environments that make interactive and autonomous agentic workflows trustworthy by default. At the heart of our trust model is the fact that user credentials and other sensitive secrets are injected at the sandbox layer and never exposed to an agent. An agent can never leak secrets it never sees. The Secrets team builds the software that makes that possible, from easy-to-use SDKs to secure cloud services. We operate at the intersection of the developer experience, enterprise governance, and security—delivering core security features that make Docker sandboxes the best way to run agents and other workloads safely. In this role, you would manage this team, owning its technical direction and delivery and being accountable for its operational excellence. The successful candidate is a hands-on engineer at heart. They have built secure software and scale-out cloud services, and they use that experience to guide their team to sound architectural decisions and a high security bar. They think naturally about isolation and trust boundaries and understand the tradeoffs of running untrusted or semi-trusted workloads. They are skilled at growing and retaining senior individual contributors and thrive in a remote-first environment. They stay close to customers, because the gap between a strong security model and something people actually adopt is where the real work happens. _______________________________________________________________________ RESPONSIBILITIES - Lead a team of engineers building Docker's shared Secrets platform and own its technical direction. - Partner closely with product management to align the team with business and product goals. - Lead through influence across the teams that adopt the platform, making it their default way to handle credentials. - Ensure predictable delivery and operational excellence, and own the team's on-call rotation and incident response. - Hold a high bar for security and engineering excellence, partnering with Security on design reviews and threat models. - Hire and retain top engineering talent. - Facilitate communication across teams and provide status reporting for critical projects. _______________________________________________________________________ QUALIFICATIONS - 5+ years experience managing high-performing engineering teams. - 5+ years of hands-on experience building secure software and scale-out cloud services. - Strong grounding in security fundamentals: authentication and authorization, secret and key management, and threat modeling. - Experience reasoning about isolation and security boundaries for untrusted or semi-trusted workloads. - Experience building platforms, SDKs, or shared services that other teams adopt, including enterprise requirements like audit and policy. - Strong verbal and written communication skills. - Comfortable with a high degree of autonomy and the ability to work remotely across time zones. _______________________________________________________________________ WHAT TO EXPECT FIRST 30 DAYS - Understand the group and team missions. - Meet the team along with peers across the group and the company. - Build relationships with the teams that depend on the Secrets platform. - Start line managing reports and building a rapport. - Gain a high-level understanding of the Secrets platform and how it fits into the sandbox products. - Participate in status reporting and reliability reviews. FIRST 90 DAYS - Work with the team to align on goals and measures of success. - Start career discussions with reports. - Work with the team to improve processes and remove blockers. - Contribute technical input to roadmap and architectural decisions. - Oversee the delivery of a change or feature. - Start hiring for the team. ONE YEAR OUTLOOK (FIRST YEAR) - Drive the long-term technical direction of the platform. - Have had a sustained, positive impact on the growth and performance of your reports. - Have the platform adopted by multiple Docker products. Visa sponsorship: Docker considers visa sponsorship on a case-by-case basis based on business needs. _______________________________________________________________________ COMPENSATION & EQUITY All full-time roles include equity. Final compensation is determined on factors including but not limited to experience, skills, qualifications, and location.   Canada: CA$276,050– CA$441,650 base United States: $197,650 – $318,450 base ______________________________________________________________________ POSTING INFORMATION - Open vacancy: This posting is for an existing open role. - AI in hiring: Docker may use AI-assisted tools during our recruiting process. - Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent. ______________________________________________________________________ PERKS & BENEFITS - Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration. - Flexibility that fits your life – We trust you to manage your schedule while delivering great work. - Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break. - Home office support – Set up your workspace for comfort and success. - Technology stipend – Equivalent to US$100 net per month to help support your work. - Learning & development – Annual stipend for conferences, courses, certifications, and continued learning. - Parental leave – 16 weeks of paid parental leave after six months of employment. - Equity for all full-time employees – Share in Docker's long-term success as we continue to grow. - Comprehensive benefits – Medical, retirement, and paid holidays vary by country. - Docker swag – Because representing the whale never gets old. Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community. #LI-REMOTE

Location: London, United Kingdom Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. The Role: We are on a mission to revolutionise the retail e-commerce industry. We are a tech-driven company, committed to delivering innovative solutions that redefine the shopping experience for millions of customers worldwide. We are at the forefront of something massive, and we're looking for an experienced leader who can help us shape the future of retail e-commerce. Retail (non-food Shopping) is how Deliveroo and Wolt grow beyond restaurants and grocery. As the Head of Retail, Strategy & Operations , you will lead the direction of Deliveroo and Wolt’s newest vertical. Reporting to the Director of Strategy & Operations, New Verticals EMEA, you will shape our approach across commercial, operations, marketing and customer experience. This role owns the strategy and operating rhythm for the business: where we play, which retailers we need in each market, whether they succeed after launch, and whether revenue and profit are on the plan. This is an individual contributor (IC) role, meaning you won’t have any direct reports. You will set the agenda that Product, Commercial, Marketing, Operations, and country teams execute, and you will need to work cross-functionally with teams to ensure plans are delivered. The NV Strategy & Operations team is responsible for the end-to-end strategy and performance management of New Verticals EMEA as a whole, including target-setting, goals and OKRs, and the weekly and monthly business reviews. Within that, this role owns the Retail strategy. The role is hybrid in London, with 3 days per week in the office and potential for quarterly travel to offices in the US and EMEA as required. Responsibilities: Define our future strategy for Retail, including "where we play" and "how we win" to grow revenue and drive customer acquisition. Identify future elements of our customer and partner value proposition and the required capabilities to deliver them in collaboration with the NV tech teams, and lead deployment of these across EMEA. Establish a roadmap to becoming the preferred delivery provider for our Retail partners. Develop an understanding of Retail partner needs and advocate for them across teams. Ensure detailed implementation plans are developed across markets and teams, with a strong follow-up on execution through robust tracking and issue resolution. Lead delivery of revenue growth by identifying partner growth levers for Retail and supporting local teams to deploy them across their partner portfolios. Manage the P&L and all financial investments to realise or exceed our annual financial goals. Set annual plans including resource allocation, budgets and market targets for the EMEA portfolio. Lead performance management and forecasting routines to ensure in-year delivery and course-correction to meet revenue and profit targets. Support negotiations with the largest partners and ensure teams approach all negotiations following our Retail commercial framework regarding rate structure and return on investment. Ensure that local teams can build joint business plans with the most important Retail partners. Collaborate with the global Merchant organisation on the partners with an international footprint. Create a compelling vision with a sense of unity and a desire to perform together. Provide reporting, best-practice guides, playbooks and training so teams can run the plan effectively. Foster collaboration throughout the organisation, understanding the benefit and importance of central / local collaboration. Leadership Capabilities & Behaviours: Performance-focused: A drive to understand what happened, why it happened and what to do next. Owns a recurring operating rhythm with fixed deadlines, holds a high bar for accuracy, and sets escalation routes when goals are off track. Structured: Brings structure to recurring processes and complex problems. Manages multiple workstreams across regions and follows actions through to closure. Influential and collaborative: Builds trust with stakeholders and functional leads. Challenges assumptions and pushes for clear decisions and owners, even when data is incomplete. Adapts their style to the audience and is a trusted advisor to senior partners and teams. Commercial and analytical: Connects customer, operational and financial metrics to explain performance. Understands the trade-offs between growth and profitability. Solution finding and strategy: Identifies commercial opportunities and issues in complex situations, and turns them into clear commercial choices . Thought-leadership: Uses data and insight from across the market to shape a clear vision for the future that is recognised internally and externally as industry leading. Change Management: Role-models a continuous improvement mindset that embraces change and deploys best-practice approaches to win hearts and minds, so changes embed in the organisation. Community-Building: A team player who readily collaborates across teams and will sponsor or lead programmes that inspire an engaged, diverse, winning organisation. Experience & Skills: Demonstrated track record in strategy consulting or similar (ideally 4-6 years of experience). Experience in grocery, retail or quick commerce is preferred. Highly analytical mindset with strong modelling skills, and the ability to break down large data sets and turn them into actionable insights. Comfortable with P&L metrics. Experience running performance management processes, such as business reviews, KPI reporting and plan tracking, for senior audiences. Strong problem-solving skills, including identifying root causes, assessing risks and impacts, and determining effective solutions. Strong stakeholder management skills, with experience working with regional and functional teams inside complex, matrixed organisations. Strong written and verbal communication, including concise, numbers-led commentary for senior leadership. Key questions the role supports: What is our strategy for growing non-food retail across EMEA? How do we win in retail quick commerce, and what is our value proposition? Which product features and capabilities do we need to succeed? Which hero retailers do we need to onboard in each market? How do we make those retailers successful after launch? Which consumer missions and moments are we relevant to? How are we pacing against the long-term plan, and what is driving performance? Key interfaces: NV EMEA leadership, and other cross-functional senior stakeholders NV functional leads (Product, Commercial, Marketing and Operations, at regional and global level) US DoorDash Global Retail teams (S&O, Product, Commercial, Finance) Regional General Managers (RGMs) and their regional and country commercial teams across Deliveroo & Wolt markets. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .

Location: Milan Build with us Businesses deserve better from finance. Less friction, more freedom. Since 2004, Mollie has been on a mission to make payments and money management effortless for every business in Europe. Today, more than 250,000 companies trust our all-in-one platform to get paid, manage money and grow on their terms. Simple, scalable and built with real businesses in mind. We're one of Europe's fastest-growing fintechs, with 50+ nationalities across 12+ locations. Our people make this growth possible. We move fast, build with purpose and care deeply about our customers. Whether you're solving problems, building market-leading products or exploring how AI can make work smarter, you'll have the freedom to create and the trust to deliver. If you're ready to grow, shape the future of fintech and join an ambitious, high-performing team, this is the place for you. Your impact We're looking for a Regional Marketing Intern - Italy to be a crucial force in driving our growth in the Italian market. Your creative and skilled approach will directly support and realize impactful marketing campaigns and local initiatives that matter to this region. This is a chance to leave your mark by supporting creative and strategic campaigns and executing high-value events and content. You'll connect the dots between regional marketing, partner marketing, sales, customer success, product marketing and design, gaining first-hand experience in a fast-moving fintech company, right at the heart of Milan. If you're ready to jump in, own key projects, and see your efforts translate into tangible results for our growth in Italy, this is your mission. What you'll ship - End-to-End Project & Event Management: Independently manage and execute your own projects and regional event logistics from conception to analysis, utilizing our systems to build localized content hubs, deploy full-funnel email campaigns, and execute targeted Account-Based Marketing (ABM) initiatives. - Content Creation & Localization: Coordinate the production and publishing of diverse content on the IT-IT content hub.(customer stories, white papers, videos, and more) - Italy Newsletter Ownership: Own the end-to-end execution of the merchant newsletter based on standardized operational documentation; drive the entire process by compiling local market inputs, aligning copy variations with global stakeholders, and building the final campaigns. - Stakeholder Management: Serve as the central point of contact for internal teams and cross-functional partners, driving alignment and updates. - Financial & Admin Support: Manage campaign and event administration, tracking, and invoicing through our systems. - French Market Support: Support the French regional marketing team with localization, content review, and campaign coordination as needed What you'll bring - Currently studying in marketing, business administration, communication, or a similar field. - Fluency in Italian and business proficiency in English to thrive in an international environment (French is a big plus). - A proactive, creative, and results-driven attitude. - Excellent communication skills and the ability to collaborate effectively with cross-functional teams. - Familiarity with the Italian market. Grow your way At Mollie, growth is personal. We believe everyone should have the chance to develop their skills, explore new challenges and shape their career on their own terms. You'll get regular feedback and performance reviews to support your development, with fair and transparent salary reviews along the way. Many Mollies move into new roles or take on new projects to stretch themselves, and we actively hire from within to help you take the next step. No matter if you're aiming for promotion, exploring a different career path or building new skills, you'll be supported with the tools, trust and opportunities to grow your way. Unlock your full potential and join us to eliminate financial bureaucracy If you're excited by the idea of building what's next, for yourself and for thousands of businesses across Europe, we'd love to hear from you. Apply with your CV (in English) using the form below. Want a peek behind the scenes? Check out what life at Mollie https://jobs.mollie.com/ is really like. AI at Mollie We believe in Always Be Shipping, and AI brings https://jobs.mollie.com/ai-manifesto that philosophy to life across every team, every role, every day AI is core to how we build. It helps us move faster, simplify work and make smarter decisions, creating real impact for the businesses we serve. We're looking for people who are excited to use AI to shape the future of finance with us.

Location: Ukraine Workplace: remote Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.Who We’re Looking For:We are looking for a proactive and tech-savvy Technical Writer who is excited about transforming how technical documentation is created, maintained, and scaled through AI.In this role, you will combine hands-on technical writing with an AI-driven approach to content operations, creating clear, accurate, and user-friendly documentation for Creatio's products. You will have the opportunity to explore new tools, automate documentation workflows, and proactively identify opportunities to improve our content.The role is based in Ukraine (remote).Team Composition:You will join a collaborative technical writing team consisting of one Team Lead and three Technical Writers. You will work closely with Product Owners, Developers, and Customer Success teams globally.Responsibilities:Create, maintain, and continuously improve technical documentation for Creatio products, including Sales, Marketing, Service, and Studio.Develop clear and structured user guides, developer documentation, and release-related content for customers, partners, and developers.Leverage AI-powered tools to streamline content creation, validation, and maintenance, enabling faster and more scalable documentation processes.Explore and implement AI-assisted workflows to extract, verify, and structure technical information from source code and other product resources.Work within a Docs as Code environment, using tools such as VS Code, GitLab, and Jira to manage documentation throughout its lifecycle.Collaborate with Product Owners, Developers, and Customer Success teams to gather technical information and ensure documentation reflects product functionality.Proactively identify documentation gaps, anticipate content needs for upcoming product releases, and propose improvements.Independently manage priorities and documentation deliverables across multiple projects.Requirements:At least 1 year of experience in technical writing or a related technical content role; candidates with other content backgrounds and strong technical understanding are also welcome.Strong interest in AI-powered tools and hands-on experience using AI to improve content creation, automation, or documentation workflows.Excellent technical writing skills, with the ability to communicate complex concepts clearly, concisely, and accurately.Excellent written English, with the ability to produce clear, accurate, and consistent technical documentation for an international audience.Basic understanding of APIs, software development concepts, and technical documentation for developers.A proactive, self-driven approach with the ability to independently research technical information, manage priorities, and take ownership of deliverables.Strong attention to detail, analytical thinking, and effective communication skills for cross-functional collaboration.Experience with Docs as Code workflows, Git, GitLab, or similar documentation environments is a plus.Familiarity with VS Code and Jira is a plus.What you should expect from us:Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.

Location: Anywhere in Belgium; Anywhere in France HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. ⭐️ YOUR MISSION ⭐️ Taking care of our clients is at the heart of our business. Our User Care Experts are on the frontline to answer our members (via chat, email and phone), solve their problems and offer an amazing customer experience. - Helping our members - Your first mission will be to deal with our members' requests in a meaningful, delightful and timely manner. Your goal is to be transparent, accurate, clear and helpful to our members. After all, we are dealing with a crucial subject — their health — and we are committed to offering them exceptional service. - Improving Alan - As a User Care Expert, you’ll also have the opportunity to work on projects next to answering our members. The focus of these projects depends on your interest and background.  We expect you to help us implement better processes and tools, and to contribute to improving our product. This will involve analysing what you see, identifying areas for improvement and making suggestions on what we can do better. - Grow and learn - At Alan, we are dedicated to learn as much as we can. It's not every day that you can join a fast-growing company, tackling an obsolete sector by putting the member at the heart of it all. You will become an expert in healthcare and insurance, and help new members of the great healthcare team. - Pioneering - The 🇧🇪 care team today is still relatively small. However, we have bold ambitions and will grow quickly. You will be involved in building, nurturing and enhancing our care team on a daily basis.   ⭐️ JOIN THE 🇧🇪 CARE TEAM ⭐️  You will be a good fit for the role if you: - Have 2+ years of experience in: a customer-support role; or education; or communication - Are bilingual English + Dutch - Have a passion for caring for members, and solving their problems - Love written communication - Are comfortable with computers and technology in general - Have a very empathetic mindset - Are motivated and entrepreneurial - Have an enthusiasm for teamwork, learning and teaching   - Bonus points if you know how the Belgian healthcare system works — we will teach you if you don’t. 😉   Everything else you know is a plus! We want our team to be made up of a diversity of experiences and backgrounds. Do you want to get a glimpse of the team? ⬇️ Watch Elouiza's video or click on the name of Eva https://www.youtube.com/watch?v=ONiDgphIqII or Jules https://www.youtube.com/watch?v=FsBJqd_SsRg to hear their testimonials 👀 Good to know: - For this opportunity, we are aiming to hire full time and within the A1-B1 level range https://alan.com/en/careers/a/salary-equity. - Insurance is a regulated profession and requires all agents in contact with the public to pass a basic insurance knowledge test within their first year of exercise (some exemptions apply). This exam is covered by Alan ; reach out to us to know more! 🌍 HOW WE WORK - Location: You must be legally eligible to work from Belgium or France. - Remote work: We offer remote work flexibility, but we value in-person collaboration   🎯 IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES. If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learnings or success. If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements? Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application!   🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.   YOU WANT TO KNOW MORE ABOUT ALAN? 🙌 Perks & Benefits https://alan.com/en/careers/a/salary-equity: Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers. 🤘A strong culture https://alan.com/en/about/a/leadership-principles: People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work

Location: Portugal Workplace: remote Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA. We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports. In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture. Who We’re Looking For Creatio is looking for an experienced Production Stage Manager to lead the stage production and live execution of the conference agenda at our major global conferences. This is a hands-on leadership role for someone who knows how to bring complex live stage experiences together — from stage, sound, lighting, video, and technical production to speakers, rehearsals, and the live run of show. You’ll be the person who keeps all these moving parts connected and ensures the show part of the event runs smoothly from behind the scenes. We’re open to candidates from corporate events as well as concerts, festivals, entertainment, broadcast, theater, and other large-scale live productions. The role is based in Portugal . Responsibilities Own stage production and the run of show for Creatio’s major business conferences, ensuring smooth timing, transitions, and overall execution. Coordinate all key production elements, including audio, lighting, video, staging, presentations, music, demos, and other live content. Partner with technical vendors and production crews, ensuring the right setup, equipment, staffing, testing, and contingency plans are in place. Lead rehearsals, sound and technical checks, and ensure all production elements are ready before going live. Work hands-on with top business leaders, C-level executives, and A-list keynote speakers — guiding them through the entire performance journey, from briefings and rehearsals to backstage preparation, microphones, presentations, and stage entry. Orchestrate backstage operations and coordinate stage assistants, speaker coordinators, technical teams, and other event staff. Troubleshoot production issues and make fast, confident decisions during live events. Contribute to event planning, production schedules, stage concepts, staffing plans, and vendor selection. Help establish scalable production and stage-management standards across Creatio’s global event portfolio. Support other event initiatives and projects beyond live stage production as part of the broader Events team. Requirements 5+ years of experience in stage management, event production, show calling, live production, concerts, festivals, broadcast, theater, or large-scale corporate events, including delivering complex live events with multiple speakers, production teams, and technical elements. Strong practical understanding of audio, lighting, video, staging, and presentation systems, and experience managing production vendors and technical crews from planning to live delivery — you don’t need to operate every system yourself, but you should know how they work. Proven experience working with speakers and executives — running briefings, coordinating rehearsals, and preparing them for stage. Ability to build and manage run-of-show plans, production schedules, and contingency scenarios. Excellent organizational and communication skills and the ability to remain calm and decisive when things change unexpectedly. A proactive, flexible, hands-on mindset and willingness to take ownership beyond a narrowly defined production scope. Availability for international travel and on-site event work, including occasional evenings and weekends. Previous experience delivering international conferences in multicultural environments. What you should expect from us Growth & Development : Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential. Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally. Recognition & Impact : A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one. Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve. Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.

Location: Ukraine Workplace: remote Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA. We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports. In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture. Who We’re Looking For Creatio is looking for an experienced Production Stage Manager to lead the stage production and live execution of the conference agenda at our major global conferences. This is a hands-on leadership role for someone who knows how to bring complex live stage experiences together — from stage, sound, lighting, video, and technical production to speakers, rehearsals, and the live run of show. You’ll be the person who keeps all these moving parts connected and ensures the show part of the event runs smoothly from behind the scenes. We’re open to candidates from corporate events as well as concerts, festivals, entertainment, broadcast, theater, and other large-scale live productions. The role is based in Ukraine . Responsibilities Own stage production and the run of show for Creatio’s major business conferences, ensuring smooth timing, transitions, and overall execution. Coordinate all key production elements, including audio, lighting, video, staging, presentations, music, demos, and other live content. Partner with technical vendors and production crews, ensuring the right setup, equipment, staffing, testing, and contingency plans are in place. Lead rehearsals, sound and technical checks, and ensure all production elements are ready before going live. Work hands-on with top business leaders, C-level executives, and A-list keynote speakers — guiding them through the entire performance journey, from briefings and rehearsals to backstage preparation, microphones, presentations, and stage entry. Orchestrate backstage operations and coordinate stage assistants, speaker coordinators, technical teams, and other event staff. Troubleshoot production issues and make fast, confident decisions during live events. Contribute to event planning, production schedules, stage concepts, staffing plans, and vendor selection. Help establish scalable production and stage-management standards across Creatio’s global event portfolio. Support other event initiatives and projects beyond live stage production as part of the broader Events team. Requirements 5+ years of experience in stage management, event production, show calling, live production, concerts, festivals, broadcast, theater, or large-scale corporate events, including delivering complex live events with multiple speakers, production teams, and technical elements. Strong practical understanding of audio, lighting, video, staging, and presentation systems, and experience managing production vendors and technical crews from planning to live delivery — you don’t need to operate every system yourself, but you should know how they work. Proven experience working with speakers and executives — running briefings, coordinating rehearsals, and preparing them for stage. Ability to build and manage run-of-show plans, production schedules, and contingency scenarios. Excellent organizational and communication skills and the ability to remain calm and decisive when things change unexpectedly. A proactive, flexible, hands-on mindset and willingness to take ownership beyond a narrowly defined production scope. Availability for international travel and on-site event work, including occasional evenings and weekends. Previous experience delivering international conferences in multicultural environments. What you should expect from us Growth & Development : Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential. Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally. Recognition & Impact : A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one. Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve. Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.

Location: Poland Workplace: remote Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA. We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports. In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture. Who We’re Looking For Creatio is looking for an experienced Production Stage Manager to lead the stage production and live execution of the conference agenda at our major global conferences. This is a hands-on leadership role for someone who knows how to bring complex live stage experiences together — from stage, sound, lighting, video, and technical production to speakers, rehearsals, and the live run of show. You’ll be the person who keeps all these moving parts connected and ensures the show part of the event runs smoothly from behind the scenes. We’re open to candidates from corporate events as well as concerts, festivals, entertainment, broadcast, theater, and other large-scale live productions. The role is based in Poland . Responsibilities Own stage production and the run of show for Creatio’s major business conferences, ensuring smooth timing, transitions, and overall execution. Coordinate all key production elements, including audio, lighting, video, staging, presentations, music, demos, and other live content. Partner with technical vendors and production crews, ensuring the right setup, equipment, staffing, testing, and contingency plans are in place. Lead rehearsals, sound and technical checks, and ensure all production elements are ready before going live. Work hands-on with top business leaders, C-level executives, and A-list keynote speakers — guiding them through the entire performance journey, from briefings and rehearsals to backstage preparation, microphones, presentations, and stage entry. Orchestrate backstage operations and coordinate stage assistants, speaker coordinators, technical teams, and other event staff. Troubleshoot production issues and make fast, confident decisions during live events. Contribute to event planning, production schedules, stage concepts, staffing plans, and vendor selection. Help establish scalable production and stage-management standards across Creatio’s global event portfolio. Support other event initiatives and projects beyond live stage production as part of the broader Events team. Requirements 5+ years of experience in stage management, event production, show calling, live production, concerts, festivals, broadcast, theater, or large-scale corporate events, including delivering complex live events with multiple speakers, production teams, and technical elements. Strong practical understanding of audio, lighting, video, staging, and presentation systems, and experience managing production vendors and technical crews from planning to live delivery — you don’t need to operate every system yourself, but you should know how they work. Proven experience working with speakers and executives — running briefings, coordinating rehearsals, and preparing them for stage. Ability to build and manage run-of-show plans, production schedules, and contingency scenarios. Excellent organizational and communication skills and the ability to remain calm and decisive when things change unexpectedly. A proactive, flexible, hands-on mindset and willingness to take ownership beyond a narrowly defined production scope. Availability for international travel and on-site event work, including occasional evenings and weekends. Previous experience delivering international conferences in multicultural environments. What you should expect from us Growth & Development : Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential. Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally. Recognition & Impact : A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one. Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve. Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.

Location: London About Us The Financial Times is one of the world’s leading news organisations, globally recognised for its authority, integrity and accuracy, with a mission to deliver quality information and services worldwide. At the FT, curiosity thrives and ambitious thinking is rewarded. Here, you’re given the chance to reach millions, create work that matters and deliver impartial journalism in a polarised world. In our warm, collaborative culture, you’ll connect with a diverse community of experts who support your growth, career aspirations and wellbeing. Your future at the FT will be filled with opportunities that challenge and inspire you. With no fixed path, you’ll discover new skills and forge a career that can take you anywhere. Build a newsworthy career at the FT. Our commitment to inclusion and fairness We believe everyone should have a fair opportunity to contribute, succeed, and reach their full potential. That means ensuring everyone is heard, respected, and valued, while identifying and removing barriers that may get in the way. Our commitment is to be an employer role model, grounded in inclusion and fairness for all. We want every application to receive fair and thoughtful consideration; therefore, all applications are reviewed by a member of our recruitment team, not by AI. The role We are looking for a dedicated and versatile Copywriter to join the Financial Times' Brand and Partnerships team, creating compelling, creative and persuasive marketing copy that brings the FT brand to life across a wide range of channels and audiences. Reporting to the Senior Marketing Copywriter, you will work closely with colleagues across global communications, commercial marketing, design, creative and editorial teams to deliver impactful campaigns and messaging that strengthen the FT's reputation and encourage audiences to engage with our journalism. From conceptual advertising campaigns, podcast and video scripts to digital ads, direct response emails, event marketing, speeches, white papers and social media, you'll have the opportunity to work on a diverse range of creative projects. You'll also help promote the FT's brand platform to both internal and external audiences, ensuring our distinctive tone of voice is reflected consistently in everything we do. This is an opportunity to join a fast-paced, collaborative and ambitious team at the heart of a global news organisation. We're looking for someone who combines exceptional writing skills with critical thinking, creative flair and a genuine passion for news, brands and digital media. Key responsibilities Create high-quality, engaging and persuasive copy for a wide range of marketing campaigns, channels and audiences, including both B2B and B2C communications. Work collaboratively with the Senior Marketing Copywriter, brand and creative teams, external agencies and internal collaborators to develop compelling creative concepts and messaging. Champion and protect the FT's brand identity and tone of voice, ensuring consistent and impactful communications that strengthen our reputation as a trusted source of global journalism. Write and adapt copy across multiple formats, including conceptual advertising, digital campaigns, emails, social media, podcast and video scripts, speeches, events and longer-form content. Manage copywriting briefs from across the business, identifying the right approach for each audience and channel while balancing multiple projects and deadlines. Review, edit and refine AI-generated copy, applying creative judgement to ensure accuracy, quality, originality and alignment with the FT's brand standards. Ensure messaging is consistent, complementary and aligned with FT brand guidelines across all marketing activities. Support the wider brand, marketing and business teams in developing communications that build awareness, encourage engagement and attract new subscribers. Required skills and experience A qualification in English, marketing, advertising, journalism or a related field. At least two years' professional copywriting experience in advertising, marketing, media or a related field. Exceptional writing skills, with demonstrable experience creating engaging and effective copy across a variety of channels, including print, digital, audio and speeches. Experience writing for both consumer and business audiences, with the ability to adapt tone, style and messaging to suit different needs. Strong creative and conceptual thinking, with the ability to interpret and challenge briefs and translate ideas into compelling copy. Experience collaborating with designers, planners, product and technology teams to deliver effective creative communications. Proficiency in using AI tools, alongside strong editorial judgement and the ability to review, edit and rewrite AI-generated content. Excellent organisational skills, attention to detail and the ability to handle priorities and work in a timely manner. Experience working with senior collaborators and building effective relationships across teams. A strong interest in journalism, current affairs, communications and digital media. A proactive, adaptable and collaborative approach, with the confidence to work across different teams and levels of seniority. Sound strategic judgement, creative curiosity and a commitment to producing consistently high-quality work, whether for a digital banner or a major brand campaign. Desirable Experience developing creative concepts for integrated, multi-channel marketing campaigns. Experience creating copy for brand platforms and maintaining a consistent tone of voice across different audiences and formats. A passion for brand storytelling and an understanding of how creative communications can build reputation, engagement and loyalty. What's in it for you? Our benefits Our benefits vary by location but we are committed to providing best-in-class perks across all our offices. These include generous annual leave, medical cover, inclusive parental leave packages, subsidised gym memberships and opportunities to give back to the community. Full details of our benefits are available here . We currently operate a hybrid model which requires staff to work onsite 50% of the time, subject to role requirements & regular review. While flexible working requests will be considered, not all patterns are suitable for all roles. We believe this balanced approach supports flexibility and protects our culture, making collaboration and communication easier, building stronger relationships and team cohesion, and supporting peer learning. We reserve discretion on reasonable notice to change this approach either generally or for specific individuals or teams. Accessibility We are a disability confident employer and Valuable 500 signatory. Please let us know if you require any reasonable adjustments/personalisation as part of the application process or to enable you to attend an interview. If you would like to discuss your requirements or have any questions, email talent@ft.com and a member of our team will be happy to help. Further information At the FT, we embrace innovation and the use of technology and appreciate that individuals may use AI tools as part of their job application process. Whilst we are happy for you to use AI to assist with your application, it is essential that all information provided is authentic and accurately represents your skills, experience, and qualifications. Candidates should be aware that the use of AI throughout the application process may be monitored to ensure a fair and transparent hiring process for all. Please beware of fraudulent job postings and offers claiming to be from the Financial Times. All legitimate opportunities will direct you to apply through the official Financial Times careers site, and the FT will never ask for financial information, payments, or referrals to third parties during the hiring process. If you have any concerns about the legitimacy of a job posting or suspect any scam activity, please contact talent@ft.com . Interested in the FT but don’t see the right role yet? Join our Talent Community to receive exclusive updates, featured jobs, and insights into working at the FT.