Вакансии

Задачи: — Участвовать в архитектурных решениях, проектировании, развитии и эксплуатации PaaS-платформы на базе Kubernetes, включая компоненты ClickHouse и Redis/Valkey. — Автоматизировать жизненный цикл Data Services: развертывание, масштабирование, миграции, обновления, резервное копирование, репликацию и восстановление. — Создавать и развивать решения самообслуживания для команд разработки. — Стандартизировать и развивать платформенные практики: Service Catalog, SLO/SLA, GitOps и IaC. — Участвовать в устранении инцидентов, анализировать стабильность и производительность платформы. — В первую очередь развивать платформенные компоненты для ClickHouse и Redis/Valkey, формировать стандартные сценарии их предоставления и эксплуатации в Kubernetes. Требования: — Понимание Kubernetes как платформы: архитектуры control plane и data plane, жизненного цикла объектов, примитивов нагрузки Deployments, StatefulSets и DaemonSets, механизмов контроля и reconciliation. — Уверенное знание Kubernetes storage stack: StorageClass, PVC/PV, особенности stateful-нагрузок, репликация и отказоустойчивость. — Практический опыт эксплуатации и тюнинга ClickHouse от 3х лет: репликация, шардирование, ClickHouse Keeper, оптимизация запросов и хранения, резервное копирование и восстановление. — Практический опыт эксплуатации Redis или Valkey: репликация, Sentinel или Cluster, механизмы персистентности, переключение при отказах, оптимизация памяти и задержек. — Опыт развертывания и эксплуатации stateful-операторов Kubernetes для ClickHouse и Redis/Valkey или участие в разработке и кастомизации собственных операторов. — Опыт работы с Terraform и понимание принципов IaC. — Опыт построения CI/CD pipelines для инфраструктурных компонентов. — Практическое владение GitOps-подходом, например Argo CD или Flux, и умение проектировать процессы развертывания платформенных компонентов. — Понимание процессов Software Development. Дополнительно приветствуется: — Опыт решения эксплуатационных задач, связанных с кластеризацией, высокой доступностью, backup/restore и производительностью других Data Services в Kubernetes. — Опыт разработки Kubernetes-операторов и контроллеров на Go или Python. — Опыт работы с multi-tenancy в Kubernetes. — Знание принципов распределенных систем: CAP, Raft, quorum и consensus. — Опыт участия в архитектурных обсуждениях и принятии решений при построении PaaS/DBaaS. — Опыт работы с policy-as-code: OPA, Gatekeeper или Kyverno. — Экспертиза в observability-стеке: Prometheus, Grafana, VictoriaMetrics и Jaeger, умение строить метрики и алерты для Kubernetes и Data Services. — Умение находить корневые причины инцидентов, связанных с latency, IO bottlenecks, сетью и потреблением памяти. — Опыт работы с Helm и проектирования production-чартов. Условия: — Полный рабочий день. — Возможна удалённая работа из любого города России. — Официальное трудоустройство, полностью белая зарплата. — Медицинское страхование (ДМС) и возможность онлайн-консультаций с врачами. — Возможность выступать на конференциях и писать статьи. — Собственный учебный центр с курсами, тренингами и книгами для повышения квалификации. — Офисы в Москве, Санкт-Петербурге и Новосибирске для гибридного формата работы.

Зарплата не указана

As Head of Product you own product direction and priorities for the cloud platform: which problems deserve our attention, what success looks like, and what we should stop doing.

Зарплата не указана

Чем предстоит заниматься Развивать Incident & Problem Management внедрять и развивать единый процесс управления инцидентами; формировать культуру postmortem-разборов без поиска виноватых;

Зарплата не указана

Mirage is looking for a Software Engineer Agents to build and deploy reliable agentic systems for creative video workflows.

175 000 – 300 000 $

The Global Alliance Lead is one of the most strategically important roles in our Ecosystem. You will own our relationship with one of the world's leading technology and transformation partners end-to-end — from C-suite engagement through to practitioner enablement and joint pipeline creation.

165 739 – 280 000 $

Location: Berlin Workplace: Remote WHO ARE WE? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Adoption of AI is moving rapidly from pilots to production. Enterprises and public sector organizations are investing in generative-AI programs, creating a once-in-a-decade market inflection point. At Cohere, we're committed to transforming the enterprise landscape through strategic partnerships and innovative AI solutions. As a Partner Development Manager for Germany and the DACH Region focused on the Public Sector & Enterprise Market, you'll be at the heart of our mission to empower businesses and government entities across the region with cutting-edge AI technologies. This role is perfect for someone who thrives in a dynamic, cross-cultural environment and is passionate about driving growth through collaboration. You'll work closely with leading enterprises, system integrators, technology partners, and public sector organizations to co-create value, expand market reach, and deliver impactful AI solutions tailored to the unique needs of businesses and government agencies. Your work will directly contribute to our success. You'll have the opportunity to shape partnerships that drive digital transformation in both commercial and public sectors, foster innovation, and position Cohere as a leader in the AI ecosystem. If you're a strategic thinker, a relationship builder, and eager to make a meaningful impact in one of the world's most dynamic markets including the public sector, this role is your chance to shape the future of AI. KEY RESPONSIBILITIES PARTNER STRATEGY & EXECUTION - Define and execute Cohere's partner go-to-market plan for the Enterprise & Public Sector Market, aligning with regional business objectives. - Partner with the broader GTM team to identify and recruit high-impact partners across system integrators, distributors, resellers, ISVs, cloud providers, and public sector consultancy firms. - Develop relationships with key stakeholders across the partner ecosystem, including government agencies, municipalities, and public sector institutions, to ensure partnership success. PARTNER ONBOARDING & ENABLEMENT - Lead partner onboarding, certification, and training programs to ensure partners are equipped to sell, deploy and manage Cohere's solutions effectively for both commercial and public sector customers. - Collaborate with enablement to scale partner enablement through sales and technical workshops, empowering them to deliver value to enterprise customers and government agencies. PIPELINE GENERATION & CO-SELLING - Own joint pipeline generation by creating co-sell motions, solution plays, and strategic joint go-to market motions that align Cohere's capabilities with enterprise mission needs and public sector procurement cycles. - Collaborate with partners to identify and pursue high-value opportunities in both commercial and government contracts. BUSINESS PLANNING & PERFORMANCE TRACKING - Ensure partners are aligned with Cohere's strategic goals and performance metrics, including public sector compliance and reporting requirements. - Run joint business planning sessions and quarterly business reviews (QBRs) with partners, tracking sourced and influenced ARR against targets. PARTNER ADVOCACY & FEEDBACK - Serve as the voice of the partner within Cohere, relaying feedback to Product, Engineering, and Legal teams. - Work with Cohere's Public Policy teams to navigate government AI policies and regulations to advise partners on risk management and responsible AI best practices for the public sector. THOUGHT LEADERSHIP & EVANGELISM - Evangelize Cohere's vision and solutions at partner and industry events, positioning Cohere as a leader in responsible GenAI for both commercial and public sector markets. - Build thought leadership through briefings, speaking engagements, and collaborative initiatives focused on AI in government and public services. WHY YOU'LL LOVE THIS ROLE This is a high-impact role where you'll shape the future of AI partnerships in both commercial and public sectors. You'll work at the intersection of technology, business, and policy, driving growth while ensuring responsible AI adoption across enterprises and government organizations. If you're passionate about building strategic alliances, driving innovation, and making a difference in one of the world's most dynamic markets including the public sector, this is the role for you. WHAT WE'RE LOOKING FOR - 8+ years of experience in partner development, channel sales, or alliance management within the tech industry, preferably in AI or cloud solutions, with a track record of enterprise ARR contribution and public sector partnerships. - Deep understanding of public sector organizations, government agencies, and municipal institutions, plus the enterprise market and key industry verticals. - Strong relationship-building and negotiation skills, with a track record of driving partner success in both commercial and public sector environments. - Experience and demonstrated depth with Sovereign Cloud GTM. - Ability to navigate complex regulatory and compliance landscapes, including AI ethics, government policies, and public sector procurement requirements. - Working understanding of AI (LLMs, retrieval-augmented generation, agentic workflows) and their applications in enterprise and public sector contexts. - Experience working with major system integrators, global consultancies, hyperscalers, and public sector technology partners including joint GTM and co-sell motions. - Excellent communication and presentation skills, with the ability to evangelize Cohere's vision to partners, government stakeholders, and industry organizations. - Results-driven growth mindset and bias for action. You thrive in a start-up-speed environment and enjoy building and scaling partner programs across commercial and public sectors. This role is ideal for someone who enjoys working in a dynamic, cross-cultural environment and wants to make a meaningful impact on how AI transforms both businesses and public services. The Berlin location provides access to a vibrant tech ecosystem with strong connections to European public sector initiatives and government partnerships. FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS: - A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch. - Full health and dental benefits, including a separate budget for mental health. - RRSP matching, 401K, Pension Scheme. - 100% Parental Leave top-up for up to 6 months, for either parent. - Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit. Education & learning stipend for conferences, courses, and coaching. - 6 weeks of paid vacation (30 working days!) - Budget for traveling to other offices if you are remote, plus an annual company offsite. HOW AND WHERE WE WORK: - Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon. - For those in the office: a daily lunch program, plenty of snacks, and regular community and social events. - For those not near an office: a co-working benefit so you can work alongside others in your city. - Everyone receives a $500 home office stipend to set up your workspace properly. If any of the above doesn’t line up exactly with your experience, we still encourage you to apply. We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs. We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider. Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.

Location: Berlin; Munich; Frankfurt Workplace: Hybrid WHO ARE WE? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Why This Role? As our VP Sales, EMEA you will spearhead year-over-year revenue growth by developing and executing on enterprise level customer acquisition strategies across the region. You will drive long-term success through strategic development, coaching, and expanding Cohere’s presence in EMEA. In this pivotal leadership role, you will cultivate and guide our enterprise sales team to exceed revenue targets and organizational goals, while fostering a culture of excellence and innovation. Candidates must be based in Germany to be considered for this career opportunity. As our VP Sales, EMEA you will: - Develop, execute, and lead a comprehensive go-to-market growth strategy and strategic sales plan for EMEA, driving revenue growth and market expansion. - Provide strategic sales and operational leadership to Cohere’s cross-functional teams, ensuring alignment with company objectives - Serve as the primary representative of Cohere in EMEA, championing the company’s vision, products, and services. - Partner with global Marketing, Product, and Engineering teams to synchronize sales efforts with broader company goals. - Represent Cohere at industry events, conferences, and networking opportunities, as well as with regulators and government agencies, in collaboration with the Head of Global Public Sector and Head of Government Affairs & Public Policy. - Manage and nurture relationships with enterprise-level clients and partners to ensure Cohere’s success in the region. Identify and pursue new business opportunities, negotiating and closing high-value deals. - Collaborate with global teams to strengthen anchor relationships and establish best practices for enterprise-level project implementations, ensuring strong client engagement throughout project lifecycles. - Analyze and report on regional market trends, opportunities, client needs, and competitor activities to inform strategic decisions. This career opportunity may be a good match for you if you: - Are based in Germany. - Have 15+ years of executive level experience leading go-to-market efforts and driving revenue growth for fast paced technology organizations. - Possess a proven track record of leading enterprise-level consultative solution sales and business development efforts, with a deep understanding of regional GTM strategy, customer success, and resource allocation. - Have exceptional communication and leadership skills, with the ability to build cross-functional relationships and influence at all levels. - Are comfortable operating in a matrix environment, coordinating efforts across cross-functional teams and regions without the need for a large direct organization. - Are a self-starter with an entrepreneurial mindset, capable of working independently, rolling up sleeves, and driving impact as a ‘builder.’ - Experience in AI or a related industry is highly desirable. FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS: - A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch. - Full health and dental benefits, including a separate budget for mental health. - RRSP matching, 401K, Pension Scheme. - 100% Parental Leave top-up for up to 6 months, for either parent. - Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit. Education & learning stipend for conferences, courses, and coaching. - 6 weeks of paid vacation (30 working days!) - Budget for traveling to other offices if you are remote, plus an annual company offsite. HOW AND WHERE WE WORK: - Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon. - For those in the office: a daily lunch program, plenty of snacks, and regular community and social events. - For those not near an office: a co-working benefit so you can work alongside others in your city. - Everyone receives a $500 home office stipend to set up your workspace properly. If any of the above doesn’t line up exactly with your experience, we still encourage you to apply. We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs. We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider. Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.

Location: Toronto; Calgary; Winnipeg; Canada; Vancouver; Halifax; Edmonton; Ottawa; Montreal Workplace: Remote WHO ARE WE? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Role Overview As our VP of Sales - Public Sector, you will spearhead year-over-year revenue growth by developing and executing on enterprise level PUBSEC customer acquisition strategies across the region. You will drive long-term success through strategic development, coaching, and expanding Cohere’s presence in the public sector. In this pivotal leadership role, you will cultivate and guide our sales team to exceed revenue targets and organizational goals, while fostering a culture of excellence and innovation. Candidates must be based in North America to be considered for this career opportunity. Key Responsibilities As our VP of Public Sector Sales you will: - Develop, execute, and lead a comprehensive go-to-market growth strategy and sales plan for the Public Sector, driving revenue growth and market expansion working with other regional sales teams. - Provide sales and operational leadership to Cohere’s PUBSEC sales team, ensuring alignment with company objectives and priorities. - Partner with Marketing, Product, and Engineering teams to synchronize sales efforts with broader company goals. - Represent Cohere at PUBSEC industry events, conferences, and networking opportunities, as well as with regulators and government agencies, in collaboration with other regional and global leaders in Cohere. - Manage and nurture relationships with government decision-makers and partners to ensure Cohere’s success in the region. Identify and pursue new business opportunities, negotiating and closing high-value deals. - Collaborate with global teams to strengthen anchor relationships and establish best practices for enterprise-level project implementations, ensuring strong client engagement throughout project lifecycles. Qualifications This career opportunity may be a good match for you if you: - Have 10+ years of PUBSEC sales and leadership experience leading go-to-market efforts and driving revenue growth for fast paced technology organizations. - Have an established network, including federal agencies, prime contractors, and industry associations. - Possess a proven track record of leading capture and sales efforts for consultative solution sales and business development efforts, with a deep understanding of regional procurement and budget cycles, customer success, and resource allocation. - Have exceptional communication and leadership skills, with the ability to build cross-functional relationships and influence at all levels. - Are comfortable operating in a matrix environment, coordinating efforts across cross-functional teams and regions without the need for a large direct organization. - Are a self-starter with an entrepreneurial mindset, capable of working independently, rolling up sleeves, and driving impact as a ‘builder.’ - Experience in AI or a related industry is highly desirable. - Must be based in North America with willingness to travel (25-40%). WORKING LOCATION: This role can be based remotely or from one of our office locations listed on the job description - there is no minimum in-office qualification requirement. We care most about hiring exceptional people regardless of locations, though please check the location listed on the posting for guidance around the core time zone or working hours alignment expected for the role. FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS: - A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch. - Full health and dental benefits, including a separate budget for mental health. - RRSP matching, 401K, Pension Scheme. - 100% Parental Leave top-up for up to 6 months, for either parent. - Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit. Education & learning stipend for conferences, courses, and coaching. - 6 weeks of paid vacation (30 working days!) - Budget for traveling to other offices if you are remote, plus an annual company offsite. HOW AND WHERE WE WORK: - Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon. - For those in the office: a daily lunch program, plenty of snacks, and regular community and social events. - For those not near an office: a co-working benefit so you can work alongside others in your city. - Everyone receives a $500 home office stipend to set up your workspace properly. If any of the above doesn’t line up exactly with your experience, we still encourage you to apply. We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs. We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider. Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.

Location: New York, NY Workplace: OnSite ABOUT US At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale. With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world. Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater. ABOUT THE ROLE The ways customers buy from us are multiplying as fast as the business is growing. Enterprise order forms. Private offers through AWS, GCP, and Azure. A self-serve business running on usage-based pricing, with commits, drawdowns, and true-ups behind it. Each one is a distinct path from signature to cash, and each one runs today on some mix of manual steps and automation that grew up with the business. This role owns what comes next. You'll run order operations end to end - booking, provisioning, invoicing, amendments, and renewals - on a stack we picked deliberately and recently: Salesforce, Metronome for metering and billing, Rillet for ERP. The stack is modern, but the processes on top of it were built to keep up with growth, not designed to scale. Your job is to decide what each one should become: keep it, rebuild it, automate it, or retire it. Our bias is to invest in systems rather than in a growing queue of manual work, so you'll be setting the automation roadmap at the same time you're operating the function - deciding what a person should touch, what a workflow should handle, and what should never have been a step in the first place. Getting that right is what lets order volume grow by an order of magnitude without ops growing with it. This is a senior individual contributor role. You'll own order operations, working closely with Deal Strategy and Operations, GTM Systems, Finance and Accounting, and Enterprise Engineering. Those teams are your partners and much of your build capacity. Bringing them onto one shared order-to-cash roadmap is a core part of the job, and the reason we're hiring someone senior to do it. WHAT YOU'LL DO - Own the order-to-cash path end to end: order form intake from Deal Desk, booking in Salesforce, plan and entitlement setup in Metronome, invoicing and revenue recognition through Rillet, and the amendments, true-ups, and renewals that follow - Build out cloud marketplace operations across AWS, GCP, and Azure: private offer setup, usage reporting to each marketplace, and reconciling marketplace disbursements back to what we billed. Every new channel launches against defined readiness criteria, so marketplace deals run on the same clean path as direct ones - Own self-serve billing operations: usage metering, plan changes, dunning, credits, rebills, refunds, and the escalations behind them - Own billing and usage completeness at month-end close. Every order, credit, and metered event is reconciled between Metronome and Rillet before revenue is recognized, not after - Partner with Deal Strategy and Product as our pricing evolves. Bring the billing view into pricing and deal-structure decisions early, so new models and non-standard terms can be billed accurately and automated, not handled by hand - Set the automation roadmap. Instrument the path, put a number on every place a human touches an order, and decide what gets automated, what gets designed away, and what stays manual on purpose - Treat every billing error as a defect: find the root cause and fix the class of problem, not just the one invoice - Ship automations yourself where that's fastest, and partner with GTM Systems and Enterprise Engineering where the work belongs in core systems or the product - Write the playbook and the controls behind it: approvals, segregation of duties, reconciliations, and exception handling, built so order ops scales through systems rather than headcount and holds up under audit - Own three numbers and move them: touchless order rate, signature-to-provisioned cycle time, and billing accuracy WHAT WE'RE LOOKING FOR - 6+ years in order management, order-to-cash, billing operations, or revenue operations at a B2B SaaS company, including time building the function at an early-stage or fast-scaling one - Hands-on fluency with a modern billing and ERP stack. We run Salesforce, Metronome, and Rillet - you should know something comparable well enough to have opinions, and get to depth on ours quickly - Real experience with usage-based pricing. Per-seat is straightforward; metered consumption, commits, drawdowns, overages, and true-ups are where order ops gets interesting, and that's most of our business - Working knowledge of ASC 606 and month-end close. You don't need to be an accountant, but you should know what Revenue Accounting needs from billing data and why - Cloud marketplace experience (AWS, GCP, or Azure private offers), or a track record of getting deep on a system like that fast - A history of automating your own job. We'll ask you to walk us through a manual process you deleted: what it cost before, what you built, and what it costs now - The ability to build alignment across teams with different priorities and get to a decision, without relying on org authority - Comfort shipping a v0 earlier than feels comfortable, then iterating with real feedback NICE TO HAVE - SQL, Python, or low-code tooling in your own hands rather than on someone else's backlog - Experience building agents or LLM workflows for internal operations. We'd like to run more of our own back office on the LangSmith Platform, wherever it's the right tool and meets the same accuracy bar as the rest of order-to-cash - Audit prep or SOX readiness experience Compensation: $155,000 - $185,000 salary + options Compensation Philosophy: We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations. BENEFITS Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.

Location: San Francisco, CA Workplace: OnSite ABOUT US At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale. With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world. Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater. ABOUT THE ROLE The ways customers buy from us are multiplying as fast as the business is growing. Enterprise order forms. Private offers through AWS, GCP, and Azure. A self-serve business running on usage-based pricing, with commits, drawdowns, and true-ups behind it. Each one is a distinct path from signature to cash, and each one runs today on some mix of manual steps and automation that grew up with the business. This role owns what comes next. You'll run order operations end to end - booking, provisioning, invoicing, amendments, and renewals - on a stack we picked deliberately and recently: Salesforce, Metronome for metering and billing, Rillet for ERP. The stack is modern, but the processes on top of it were built to keep up with growth, not designed to scale. Your job is to decide what each one should become: keep it, rebuild it, automate it, or retire it. Our bias is to invest in systems rather than in a growing queue of manual work, so you'll be setting the automation roadmap at the same time you're operating the function - deciding what a person should touch, what a workflow should handle, and what should never have been a step in the first place. Getting that right is what lets order volume grow by an order of magnitude without ops growing with it. This is a senior individual contributor role. You'll own order operations, working closely with Deal Strategy and Operations, GTM Systems, Finance and Accounting, and Enterprise Engineering. Those teams are your partners and much of your build capacity. Bringing them onto one shared order-to-cash roadmap is a core part of the job, and the reason we're hiring someone senior to do it. WHAT YOU'LL DO - Own the order-to-cash path end to end: order form intake from Deal Desk, booking in Salesforce, plan and entitlement setup in Metronome, invoicing and revenue recognition through Rillet, and the amendments, true-ups, and renewals that follow - Build out cloud marketplace operations across AWS, GCP, and Azure: private offer setup, usage reporting to each marketplace, and reconciling marketplace disbursements back to what we billed. Every new channel launches against defined readiness criteria, so marketplace deals run on the same clean path as direct ones - Own self-serve billing operations: usage metering, plan changes, dunning, credits, rebills, refunds, and the escalations behind them - Own billing and usage completeness at month-end close. Every order, credit, and metered event is reconciled between Metronome and Rillet before revenue is recognized, not after - Partner with Deal Strategy and Product as our pricing evolves. Bring the billing view into pricing and deal-structure decisions early, so new models and non-standard terms can be billed accurately and automated, not handled by hand - Set the automation roadmap. Instrument the path, put a number on every place a human touches an order, and decide what gets automated, what gets designed away, and what stays manual on purpose - Treat every billing error as a defect: find the root cause and fix the class of problem, not just the one invoice - Ship automations yourself where that's fastest, and partner with GTM Systems and Enterprise Engineering where the work belongs in core systems or the product - Write the playbook and the controls behind it: approvals, segregation of duties, reconciliations, and exception handling, built so order ops scales through systems rather than headcount and holds up under audit - Own three numbers and move them: touchless order rate, signature-to-provisioned cycle time, and billing accuracy WHAT WE'RE LOOKING FOR - 6+ years in order management, order-to-cash, billing operations, or revenue operations at a B2B SaaS company, including time building the function at an early-stage or fast-scaling one - Hands-on fluency with a modern billing and ERP stack. We run Salesforce, Metronome, and Rillet - you should know something comparable well enough to have opinions, and get to depth on ours quickly - Real experience with usage-based pricing. Per-seat is straightforward; metered consumption, commits, drawdowns, overages, and true-ups are where order ops gets interesting, and that's most of our business - Working knowledge of ASC 606 and month-end close. You don't need to be an accountant, but you should know what Revenue Accounting needs from billing data and why - Cloud marketplace experience (AWS, GCP, or Azure private offers), or a track record of getting deep on a system like that fast - A history of automating your own job. We'll ask you to walk us through a manual process you deleted: what it cost before, what you built, and what it costs now - The ability to build alignment across teams with different priorities and get to a decision, without relying on org authority - Comfort shipping a v0 earlier than feels comfortable, then iterating with real feedback NICE TO HAVE - SQL, Python, or low-code tooling in your own hands rather than on someone else's backlog - Experience building agents or LLM workflows for internal operations. We'd like to run more of our own back office on the LangSmith Platform, wherever it's the right tool and meets the same accuracy bar as the rest of order-to-cash - Audit prep or SOX readiness experience Compensation: $155,000 - $185,000 salary + options Compensation Philosophy: We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations. BENEFITS Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.

Location: Remote - US About the Job: As a Senior Full Stack Engineer on LaunchDarkly’s AgentControl team, you'll build critical systems such as the web application that customers interact with on a daily basis and distributed systems that power AI evaluations at scale. These systems enable customers to control, monitor, and optimize their agent’s functionality. LaunchDarkly’s AgentControl team is on a mission to manage the complete software development lifecycle for shipping agents to production, from configuring to benchmarking to observing and beyond. AgentControl enables teams to adjust agent behavior without needing a redeploy or code change, while also running experiments, monitoring agents in production, and putting guardrails around AI as usage scales. The product spans offline evals, real-time observability, prompt and workflow optimization, and decision-making around quality, accuracy, relevance, and cost. The AgentControl team has a huge opportunity ahead of it; it's a strategic bet for LaunchDarkly, and we need your help writing the next chapter in our story. Responsibilities: Build and maintain scalable backend services, distributed systems, and APIs that power the AgentControl product You’ll primarily work in Go, Python, and TypeScript and will work directly with other technologies and tools such as AWS, CockroachDB, Datadog, DeepEval, and FastAPI. Collaborate with internal stakeholders, including product managers, designers, and other LaunchDarkly engineering teams, to understand real-world challenges and improve GenAI workflows using our own platform. Keep up to date with the latest developments in the AI field and in software development best practices Continuously optimize the performance, reliability, and scalability of our systems Drive architecture and design discussions, offering thoughtful input and collaborating with peer engineers to identify trade-offs and make well-informed decisions Take ownership of code in production, participate in on-call rotations, and help improve the reliability and maintainability of our systems over time. Support teammates through thoughtful design reviews, knowledge sharing, and informal mentorship. Qualifications: 7+ years of professional software engineering experience, with a track record of shipping production-quality full-stack features. Understanding of prompt engineering, fine-tuning models, or deploying AI services in production environments. Experience with designing, implementing, and maintaining RESTful APIs Experience writing production-ready code with emphasis on quality and maintainability Experience with distributed systems or data ingestion Strong computer science fundamentals Committed to working in a communicative, collaborative environment Comfortable navigating ambiguous challenges in a rapidly evolving domain, and excited about staying at the forefront of AI advancements Strong sense of ownership and accountability for delivering impactful solutions Proven ability to work closely with Product and Design teams to define requirements for new features in a fast-paced iterative environment Bonus: Hands-on experience building GenAI features, Agents, and/or working with Large Language Models (LLMs), either through direct model integration or leveraging AI APIs like OpenAI, Google Cloud AI, or AWS Bedrock. Pay: Target pay ranges based on Geographic Zones* for Level 4: Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $ 187,000 - $257,000 ** Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $ 168,000 - $231,000 ** Zone 3: All other US locations - $ 158,000 - $218,000 ** LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location. *Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas. **Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: Improving the velocity and stability of software releases, without the fear of end customer outages Delivering targeted experiences by easily personalizing features to customer cohorts Maximizing the business impact of every feature through the ability to experiment and optimize Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at hr@launchdarkly.com . Do you need a disability accommodation? Fill out this accommodations request form and someone from our People Operations team will contact you for assistance. Your safety matters to us. To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @ launchdarkly.com email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains.  Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit Careers | LaunchDarkly directly for confirmed job openings and links to apply. Please notify us of any fraudulent representation by sending an email to careers@launchdarkly.com .

Location: San Francisco, CA Workplace: OnSite ABOUT US At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale. With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world. Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater. ABOUT THE ROLE LangChain is looking for a GTM Enablement Program Manager to help keep our growing go-to-market organization informed, enabled, and ready to execute as our products and company evolve. We operate in one of the fastest-moving areas of technology. Our products evolve quickly, new capabilities launch frequently, and the knowledge our GTM teams rely on is constantly changing. As we scale, we need a strong operating system that ensures sellers understand what we're building, why it matters, how to talk about it, and where to find the information they need. This role will own three critical areas of our enablement engine: Product Enablement, GTM Knowledge & Content, and Enablement Communications. You'll partner closely with Product, Engineering, Product Marketing, Sales, and Revenue Operations to turn product changes and company knowledge into scalable training, resources, communications, and systems for GTM. Working with cross funtional subject matter experts, your job is to turn messaging, trainings, and artifacts into field readiness—making sure GTM can learn it, find it, understand it, and use it. WHAT YOU'LL DO OWN PRODUCT ENABLEMENT - Own the product enablement engine. Stay closely connected to Product, Engineering, and Product Marketing to understand what's changing, determine the impact to GTM, and partner with these SMEs to build practical field enablement. - Own GTM readiness for product launches and major changes. Build the enablement plan from initial intake through launch, including training, communications, resource publication, reinforcement, and ongoing maintenance. - Build and maintain product training. Create and continuously improve product curriculum in our LMS and Content Hub so sellers have a clear learning path across our platform, products, use cases, positioning, and value. - Run live product enablement. Determine when asynchronous learning isn't enough, coordinate the right SMEs, and facilitate live sessions, workshops, demos, and deeper product training. - Measure readiness and close gaps. Use feedback, participation, knowledge checks, field questions, and other signals to understand where GTM needs additional reinforcement. OWN GTM KNOWLEDGE & CONTENT - Own the GTM knowledge system. Make it easy for sellers to quickly find accurate, relevant, and current information across our Content Hub, LMS, and other GTM systems. - Build scalable information architecture and governance. Establish clear taxonomy, templates, ownership, review cadences, freshness standards, and archival processes that keep GTM knowledge organized and current. - Manage the content lifecycle. Ensure training, product resources, competitive guidance, FAQs, recordings, and other enablement materials stay current as the business changes—and remove or archive information that is no longer relevant. - Operationalize canonical GTM content. Partner with Product Marketing and other subject matter experts to ensure approved messaging, competitive guidance, objection handling, and other core GTM knowledge is consistently structured, maintained, and accessible. - Build for humans and AI. Structure GTM knowledge so both sellers and AI-powered tools can reliably retrieve and use accurate context. Explore ways AI can improve content discovery, maintenance, gap detection, and enablement workflows. OWN ENABLEMENT COMMUNICATIONS & CADENCE - Own the GTM enablement communications engine. Manage Weekly Trace and other recurring enablement communications, consolidating product, program, and company updates into clear guidance for the field: What changed? Why does it matter? Where can I learn more? What do I need to do? - Run our recurring enablement cadence. Own the operational execution behind weekly enablement, including the calendar, SME coordination, materials, recordings, recaps, and follow-through. - Create signal from noise. Build predictable ways for GTM to stay current without requiring sellers to monitor dozens of Slack channels, documents, and product updates. - Improve the enablement operating system. Identify breakdowns in how information moves from Product, Engineering, Product Marketing, and other teams into GTM—and build scalable systems rather than continually working around them. WHAT WE'RE LOOKING FOR - 4+ years of experience in GTM enablement, product enablement, sales enablement, enablement operations, or a related role in a B2B technology company. - Experience owning product enablement programs, including product launches, training, ongoing curriculum, and field communications. - Experience building or managing product training for Sales or broader GTM audiences. - Strong technical curiosity. You don't need to be an engineer, but you should want to understand technical products deeply enough to explain them clearly and accurately. - Ability to translate complex product information into practical seller guidance: what it is, why it matters, who it's for, how to position it, and when to use it. - Experience organizing and maintaining a GTM knowledge or content system—not just creating individual pieces of content. - Strong understanding of content governance, information architecture, taxonomy, and knowledge lifecycle management. - Strong written communication skills and the ability to turn a large volume of information into clear, concise, actionable guidance. - Strong program management skills. You can manage multiple workstreams, SMEs, launches, deadlines, and recurring programs without losing the details. - High ownership and follow-through. You don't wait for someone to tell you that a launch isn't ready, information is outdated, or a process is broken—you proactively drive it to resolution. - A builder mentality. You're comfortable starting with an imperfect system, creating a V1, learning from users, and continuously improving it. - Experience working cross-functionally with Product, Engineering, Product Marketing, Sales, and Revenue Operations. - AI fluency and curiosity about how structured knowledge can power agents, search, content generation, and internal GTM workflows. - Experience with knowledge-management platforms such as Notion and learning-management systems such as WorkRamp is a plus. - Familiarity with developer tools, AI/ML infrastructure, LLM applications, or agentic AI is a plus. Compensation: $150,000-180,000 base salary + options Compensation Philosophy: We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations. BENEFITS Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.

Location: New York Workplace: OnSite ABOUT US: AI NEEDS A NEW INFRASTRUCTURE LAYER. WE'RE BUILDING IT AT MODAL. Every era of computing brought new workloads that previous infrastructure couldn't support: mainframes, databases, and the cloud. Each time, the company that rebuilt the layer underneath defined the decade. AI is no different, except it touches everything instead of one slice, and the window to build the layer underneath it is open right now. Our customers include category-defining companies like Ramp https://modal.com/blog/how-ramp-built-a-full-context-background-coding-agent-on-modal, Cognition, DoorDash, and Suno. They rely on Modal for instant GPU access, sub-second container starts, and native storage, so it's simple to serve low-latency inference, fine-tune models, and access production-ready sandboxes at scale. We've passed $1B in annualized run rate, up 15x from a year ago. In October 2026 we raised a $750M Series D led by Accel at a $15.75B valuation. Our team includes creators of popular open-source projects (e.g.,Seaborn https://github.com/mwaskom/seaborn,Luigi https://github.com/spotify/luigi), academic researchers, international olympiad medalists, and experienced engineering and product leaders with decades of experience. ABOUT THE ROLE: We’re looking for our first IT Lead to build and own the systems that enable everyone at Modal to work effectively and securely. You’ll own our employee technology environment end-to-end, including identity and access, devices, internal systems, SaaS applications, and day-to-day IT operations. You’ll work closely with Security and Engineering to build an environment that is secure by default, easy to operate, and scales with the company. This is initially a hands-on role. You’ll build systems, automate workflows, and solve problems directly. As Modal grows, you’ll define how the IT function should scale and eventually build a team around it. WHAT YOU’LL WORK ON: Identity & Access - Own employee identity and access across internal systems and SaaS applications - Build scalable onboarding, offboarding, and access lifecycle workflows - Improve SSO, MFA, least privilege, and access management in partnership with Security Devices & Endpoints - Own the lifecycle and security of employee devices - Build and maintain device management, configuration, patching, and endpoint security - Automate provisioning and make onboarding as close to zero-touch as possible Internal Systems & Automation - Own and improve the SaaS applications and internal systems we depend on - Build integrations and automate workflows across identity, HR, finance, and other business systems - Evaluate and deploy new internal capabilities, including AI tools and integrations - Use APIs, scripting, and internal tooling to solve problems that don’t fit neatly into off-the-shelf products IT Operations - Own employee support, hardware, asset management, procurement, and relevant vendor relationships - Build reliable, maintainable processes rather than scaling through manual work - Identify recurring problems and solve them at the system level Build the IT Function - Define the technical direction and operating model for IT at Modal - Establish the systems and processes we’ll need as the company grows - Determine when and where additional IT capacity is needed, and build the team over time WHAT WE’RE LOOKING FOR: - Experience owning IT or corporate technology in a fast-growing technology company - Strong understanding of identity, device management, SaaS administration, and endpoint security - Strong technical skills and comfort working with APIs, scripting, automation, and system integrations - Experience designing and automating employee lifecycle and access-management workflows - Good security judgment and experience working closely with Security and Engineering - Ability to independently identify problems, make pragmatic technical decisions, and drive them through implementation - Comfortable being hands-on today while building the systems and team needed as the company grows

We are looking for a Senior Software Engineer II, Applied AI to join our Agentic Systems team, where you'll build AI agents that automate workflows for teams across Wrapbook. Design and build production-grade AI agents with LangGraph that automate multi-step workflows for internal teams across Wrapbook.

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Location: United States Workplace: Remote You lead rollouts, monitor health and usage, and keep stakeholders informed. You bring the technical fluency to guide deployment and adoption decisions, connect technical priorities to business outcomes, and engage specialists when deeper expertise is needed. You partner with Sales on expansions and renewals, and with Solutions, Support, Product, and Engineering on implementation, issues, and feedback. What you’ll do here - Own onboarding and rollout plans for new customers; coordinate with Sales and Solutions for a smooth, successful implementation of Coder’s platform. - Remove barriers to adoption so customers achieve their desired outcomes expediently. - Engage with customers to understand goals, challenges, and use cases, and provide tailored guidance and recommendations. - Own the account’s technical success plan: translate customer goals and deployment context into adoption milestones, technical priorities, and a roadmap for broader use of Coder. Align owners and timelines, and track progress against agreed outcomes. - Guide customer admins and platform teams on deployment readiness, configuration best practices, and ongoing adoption. Lead technical discovery, facilitate admin enablement, and troubleshoot common adoption blockers; coordinate Solutions, Support, or Engineering for architecture design, complex implementations, and deeper troubleshooting. - Identify expansion opportunities within existing accounts, and partner with Sales on upsell and cross-sell motions. - Oversee renewals and forecasting, ensuring timely, successful commitments. - Serve as the primary point of contact for inquiries, issues, and escalations, and collaborate with Coder teams to resolve them. - Monitor and report on customer health and usage, including technical risks and progress toward adoption milestones. - Develop deep expertise in Coder’s products to provide global customer coverage. What we’re looking for - 5+ years in customer success or a technical customer-facing role, with experience independently managing enterprise accounts and driving adoption, retention, and expansion. - Practical knowledge of cloud infrastructure, DevOps, developer tools, coding agents, platform engineering, CI/CD, and the SDLC; ability to discuss how these fit into a customer’s environment and inform their adoption strategy. - Experience guiding customer onboarding and deployments in SaaS or self-hosted environments. Able to understand a deployment architecture, ask informed questions about infrastructure and security, investigate common issues using logs and documentation, and turn findings into clear next steps. - Hands-on experience with Salesforce and other industry-standard CS platforms. - History of building strong relationships across executive, business, and technical stakeholders. - Consistent internal advocacy for customers and ability to provide actionable feedback for Product and cross-functional teams. - Habit of staying current on industry trends, CS best practices, and the competitive landscape. - Startup experience. - High EQ with strong verbal communication and technical writing skills. - Self-motivated with a creative and analytical approach to problem-solving. Bonus tacos if you have - Customer success or sales experience focused on developer tools. - Renewal management experience. - Experience with Totango or a similar Customer Success platform (e.g. Gainsight, Pylon). - Tinker with AI and the developer tools ecosystem (e.g. ChatGPT, Claude, Cursor). - Hands-on familiarity with Kubernetes, cloud environments (AWS, GCP, Azure), or infrastructure as code tools such as Terraform. ABOUT CODER Coder is the leading platform for AI development Infrastructure, enabling enterprises to securely run human and AI-driven development workflows in consistent, governed environments. Coder provides self-hosted, agent-ready workspaces that unify developer productivity and platform governance. With Coder, enterprises can confidently evolve from human-only development to AI-assisted and autonomous workflows, without sacrificing security, compliance, or performance. Learn more at coder.com http://coder.com. INTERVIEW PROCESS  We believe that the interview process should be transparent, consistent, and enjoyable. We value your time and hope to complete the interview process in two to four weeks, if schedules allow. Through your interviews, you will meet a mix of individual contributors, managers, and senior leaders. AI USE DURING THE INTERVIEW PROCESS As an AI company, Coder embraces the use of AI tools, and we want to be transparent about our expectations as you navigate our interview process. Not permitted: Using AI assistance during conversational interviews. Permitted: Using AI tooling for take-home assessments. Please flag where and to what extent it was used in your take-home. Your submission will not be penalized for using AI as long as it is done honestly. OUR USE OF AI IN HIRING We use AI tools to help manage our recruitment process efficiently and fairly. Specifically: - Ashby helps us review inbound applications by surfacing candidates who best match the role requirements we've defined. This tool does not make hiring decisions; it helps our team prioritize which applications to review first. - Granola takes notes during our interview calls so our team can focus on the conversation with you. All hiring decisions are made by humans. Our team reviews applications, conducts interviews, and makes final selections. AI tools assist us but never replace human judgment, and these practices are conducted in compliance with applicable data protection, AI governance, and labor laws. Your data is not used to train AI models. In accordance with New York City Local Law 144, an independent bias audit has been conducted on "Automated Employment Decision Tools"; results are available for Ashby https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf. If you're applying for a role at Coder and have questions about how we use AI in our process, or if you'd like to request information about the data we collect, please contact careers@coder.com.   CODER IS A PROUD EQUAL OPPORTUNITY EMPLOYER We are committed to providing equal employment opportunities to qualified applicants and do not discriminate on the basis of race, color, ancestry, religion, sex, pregnancy, gender, gender identity, gender expression, sexual orientation, national origin, age, marital status, genetic information, disability, protected veteran status or any other characteristic protected by federal, state, or local laws.

Location: Canada; San Francisco; United States; New York; Ottawa; Toronto; Montreal Workplace: Remote WHO ARE WE? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! WHY THIS ROLE? This role is for a highly experienced Back-End Software Engineer who wants to work on core systems that shape how the platform (Model Vault) operates. You will help define the architecture of the platform where reliability, security, performance, and simplicity all matter, and where many of the problems do not have off-the-shelf solutions. Model Vault is Cohere’s inference platform for deploying and operating models securely at enterprise scale. The team owns the systems between a customer and the underlying AI infrastructure, including identity, deployments, metering, billing, security, privacy, and confidential computing. We are strengthening these systems as Model Vault grows, with the goal of scaling to millions of users and supporting some of the world’s most demanding enterprise workloads. AS A SENIOR/STAFF SOFTWARE ENGINEER, YOU WILL: - Evolve and scale the backend systems that power Model Vault, including authentication and authorization, deployment management, billing, metering, and customer lifecycle. - Lead major architectural initiatives across identity, payments, usage systems, platform scalability, and other core product foundations. - Build highly reliable control-plane services for provisioning, configuring, scaling, and operating model deployments across clouds and hardware platforms. - Design APIs and distributed systems with strong guarantees around correctness, consistency, isolation, failure recovery, idempotency, and observability. - Build security and privacy into the platform architecture, including tenant isolation, least-privilege access, auditability, secrets management, encryption, and confidential computing boundaries. - Solve complex problems that span backend systems, cloud infrastructure, security, and AI inference, where conventional SaaS patterns are often not enough. - Drive projects end-to-end, from architecture and threat modeling through implementation, rollout, production operations, and iteration based on real customer workloads. YOU MAY BE A GOOD FIT IF: - You are a strong backend engineer with excellent fundamentals in distributed systems, databases, networking, operating systems, and security. - You have strong programming fundamentals and experience building production systems in languages such as Go, Python, Java, C++, Rust, or similar. You write clean, maintainable, well-tested code and make thoughtful tradeoffs between simplicity, performance, and correctness. - You have designed and operated production systems where correctness, availability, security, and performance mattered at significant scale. - You can take ambiguous, high-impact technical problems, define the right architecture, and drive them through to reliable production systems. - You have strong systems-design instincts and understand concepts such as concurrency, consistency, caching, queues, rate limiting, backpressure, failure domains, idempotency, and graceful degradation. - You think deeply about security boundaries and understand authentication, authorization, identity, cryptography, secrets, tenant isolation, and how small implementation choices can create significant security risks. - You are comfortable reasoning across backend services, APIs, databases, distributed systems, and the cloud infrastructure they run on. - You are comfortable diving into unfamiliar codebases and debugging complex problems that cross service or system boundaries. - You care about the details of production engineering, including instrumentation, capacity planning, migrations, backwards compatibility, incident response, and safe rollouts. - You are comfortable challenging existing architecture and evolving foundational components when the system’s needs change. - You have a track record of taking technically difficult projects from an unclear starting point to systems that other engineers and customers depend on. FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS: - A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch. - Full health and dental benefits, including a separate budget for mental health. - RRSP matching, 401K, Pension Scheme. - 100% Parental Leave top-up for up to 6 months, for either parent. - Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit. Education & learning stipend for conferences, courses, and coaching. - 6 weeks of paid vacation (30 working days!) - Budget for traveling to other offices if you are remote, plus an annual company offsite. HOW AND WHERE WE WORK: - Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon. - For those in the office: a daily lunch program, plenty of snacks, and regular community and social events. - For those not near an office: a co-working benefit so you can work alongside others in your city. - Everyone receives a $500 home office stipend to set up your workspace properly. If any of the above doesn’t line up exactly with your experience, we still encourage you to apply. We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs. We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider. Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.

Lead, mentor and support a team of full-stack engineers through coaching, regular 1:1s and performance reviews.

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We are seeking a Senior DevOps Engineer to join a global fintech organization, working remotely within UTC+2 to UTC+4 time zones. The role involves developing and managing existing infrastructure and CI/CD pipelines utilizing GitLab CI and ArgoCD, supporting application deployments across testing and production stages, and implementing monitoring and logging systems to assist in incident analysis. Candidates should have over seven years of experience in DevOps, with strong practical skills in AWS SDK, Kubernetes, Docker, and Terraform. Familiarity with Helm, GitOps, and monitoring solutions is required, along with solid knowledge of Linux, networking, and scripting in Shell or Python. Proficiency in English at the C1 level is necessary. Additional experience in DevSecOps, Ansible, or Go is considered advantageous.

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