Location: Estonia; Latvia; Spain; Albania; Bosnia & Herzegovina; Poland; Portugal; Italy; Türkiye; Romania
Workplace: Remote
Job Description
Location: Fully remote EU timezone (CET ±2h)
Start date: ASAP
Languages: Fluent English is mandatory
Industry: Cloud Computing
We are hiring at Pragmatike to expand our team and drive the growth of our internal projects.
Our focus is on developing cutting-edge solutions in Cloud Computing, while fostering a culture of collaboration and innovation. Joining us means being part of a passionate team where your ideas and skills directly contribute to shaping tomorrows technologies.
If you're excited about working on ambitious projects in a dynamic and flexible environment, we'd love to hear from you!
RESPONSIBILITIES
- Operate and maintain Linux-based infrastructure (Debian/Ubuntu).
- Deploy, manage, and scale Kubernetes clusters across bare-metal, virtualized, and on-prem environments.
- Oversee full cluster lifecycle: upgrades, node pools, networking, storage, and security hardening.
- Implement automation for provisioning and operations using Ansible, Bash/Python, and GitOps workflows.
- Design and maintain networking architecture including VLANs, L2/L3 routing, VPNs, and multi-site connectivity.
- Build automated deployment workflows (PXE boot, Preseed, cloud-init).
- Deploy and maintain observability stacks (Prometheus/Grafana, Loki, ELK, Graylog).
- Lead incident response and escalation activities across the platform.
- Improve system availability and reduce latency at all levels.
- Define and implement SLOs/SLIs at multiple infrastructure levels (physical network/hardware, platform virtualization, software services).
- Optimize alerting and monitoring pipelines to provide actionable insights.
- Establish and maintain on-call schedules to ensure coverage across timezones.
- Develop Standard Operating Procedures (SOPs) for repeatable operations and maintenance tasks.
- Coordinate physical maintenance for Policlouds (periodic maintenance, hardware issues, DC-Ops).
- Manage virtualization and orchestration layers (OpenStack, Proxmox, VMware).
- Help develop and maintain overall architecture across all products.
- Plan resources for future initiatives, accounting for demand and growth projections.
- Work with development teams to improve overall quality and optimize resource utilization.
- Collaborate with cross-functional stakeholders (Hivenet, Policloud, Customer Success teams).
REQUIREMENTS
- Expert-level, hands-on experience operating Kubernetes in production environments.
- Strong network engineering skills (VLANs, L2/L3 routing, VPNs, multi-site connectivity) - this is essential for the role.
- Strong proficiency with Linux systems administration (Debian/Ubuntu).
- Solid understanding of networking fundamentals and ability to design complex network architectures.
- Experience building and maintaining automation workflows (Ansible, Bash/Python, Git-based).
- Experience with observability stacks such as Prometheus, Grafana, ELK, Loki, or Graylog.
- Background with virtualization technologies (OpenStack, Proxmox, VMware).
- Experience with bare-metal provisioning and MAAS (Metal as a Service).
- Strong understanding of distributed systems and container orchestration.
- Process-oriented mindset with ability to develop SOPs and operational procedures from scratch.
- Experience with incident response, escalation procedures, and on-call rotations.
- Ability to work autonomously in a fast-paced, engineering-driven environment.
- Strong technical skills combined with alignment to team values.
NICE TO HAVE
- Experience with service mesh (Istio, Linkerd) or advanced CNI implementations.
- Knowledge of Cloudflare APIs, DNS automation, or tunnel configurations.
- Experience with GPU infrastructure, node preparation, or resource scheduling.
- Familiarity with security best practices (RBAC, firewalls, network policies).
- Exposure to IT asset management or license tracking workflows.
- Experience working in multi-timezone environments and coordinating across distributed teams.
- Background establishing reliability practices and SRE frameworks in growing organizations.
Why Join Us:
- 100% remote work with flexible hours
- High-impact role with autonomy and ownership
- Collaborative and international engineering team
- Cutting-edge tech stack with strong focus on reliability and automation.
УдалённоseniorEstonia; Latvia; Spain; Albania; Bosnia & Herzegovina; Poland; Portugal; Italy; Türkiye; Romania; Location: Fully remote EU timezone (CET ±2h); Establish and maintain on-call schedules to ensure coverage across timezones; Experience working in multi-timezone environments and coordinating across distributed teams
Location: APAC - Remote; Hong Kong SAR
About Us
Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.
Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.
Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.
Key Responsibilities:
Contract Audit: Participate in code reviews of ERC-20, ERC-721, and other token and related smart contracts to identify common security risks;
AI Audit Tool Development: Explore and apply AI/LLM, Agent, and other technologies to automate the smart contract vulnerability detection process, improving audit efficiency and vulnerability discovery coverage;
Security Incident Analysis: Combine manual analysis with AI technology to participate in the analysis of the causes, vulnerability types, and impacts of attacks on Web3 projects, providing references for audit process optimization.
Requirements:
Bachelor's or above in Computer Science, Information Security, Cryptography,
PhD Year 2 and Master's Year 1 candidates are strongly preferre
Proficient in Solidity; solid understanding of EVM internals and common ERC standards (ERC-20/721/777, etc.)
Familiar with Ethereum/BSC ecosystems; understanding of DeFi and L1/L2 architectures preferred
Able to identify common smart contract vulnerability patterns and attack vectors
Nice to Have
Experience using AI/LLM for smart contract vulnerability detection
CTF or audit competition experience; track record of finding medium/high-severity bugs
Familiarity with DeFi protocols (Uniswap V2/V3, AAVE, etc.)
Proficiency in Rust or Go
Contributions to Web3 open-source projects or automated auditing tools
Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
Location: Armenia; Latvia; Spain; Albania; Bosnia & Herzegovina; Estonia; Poland; Portugal; Italy; Romania
Workplace: Remote
Location: Fully remote, EU timezone (CET ±2h)
Start date: ASAP
Languages: Fluent English required
Industry: Cloud Computing / GPU Infrastructure
ABOUT THE OPPORTUNITY
Pragmatike is hiring a Senior SRE / Infrastructure Engineer to help operate and scale a distributed infrastructure platform spanning bare-metal GPU nodes, Kubernetes, virtualization, networking, and multi-site environments.
You’ll work close to the infrastructure itself, from BMCs, hardware and MAAS provisioning through Kubernetes, networking, observability, automation, and site operations.
This is a hands-on role for someone who enjoys owning infrastructure end-to-end, building reliable systems, and automating everything that can be automated. Startup or hyper-growth experience is a strong plus: autonomy, ownership, and speed matter here.
WHAT YOU’LL DO
- Operate and maintain large-scale Linux infrastructure across Debian/Ubuntu-based bare-metal and virtualized environments.
- Own MAAS-based bare-metal provisioning, including region/rack controllers, PXE, commissioning, cloud-init, node lifecycle, and API/CLI automation.
- Operate and maintain production Kubernetes clusters, including upgrades, node pools, networking, storage, troubleshooting, and cluster lifecycle management.
- Design and maintain multi-site networking across VLANs, L2/L3 routing, bonded interfaces, VPNs, firewalls, and DNS.
- Automate infrastructure provisioning and operations using Ansible, Bash/Python, OpenTofu/Terraform, and Git-based workflows.
- Build and maintain automated deployment workflows including PXE, cloud-init, and infrastructure-as-code pipelines.
- Operate observability platforms using Prometheus, Grafana, Alertmanager, VictoriaMetrics/VictoriaLogs, and related tooling.
- Define and improve SLIs, SLOs, alerting, and reliability practices across infrastructure and platform services.
- Lead infrastructure incident response, troubleshooting, escalation, and post-incident improvements.
- Maintain on-call processes and operational coverage across distributed environments.
- Work close to the hardware layer, including IPMI/Redfish, BMCs, RAID, storage, hardware diagnostics, and GPU infrastructure.
- Manage virtualization platforms including Proxmox VE and KVM/libvirt, including GPU passthrough where required.
- Build and maintain internal infrastructure tooling for host discovery, configuration, IPAM, hardware health, and operational automation.
- Own infrastructure lifecycle activities including site onboarding, maintenance, decommissioning, drift detection, and operational runbooks.
- Work closely with engineering and cross-functional teams to improve reliability, resource utilization, and operational efficiency.
WHAT WE’RE LOOKING FOR
- 5+ years of hands-on SRE, Infrastructure, Systems, or Platform Engineering experience.
- Expert-level Linux administration, particularly Debian/Ubuntu.
- Strong production experience with MAAS and bare-metal provisioning.
- Expert-level, hands-on experience operating Kubernetes in production, including cluster lifecycle, networking, storage, upgrades, and troubleshooting.
- Strong networking fundamentals and practical experience with VLANs, L2/L3 routing, bonding, firewalls, VPNs, and DNS.
- Strong automation skills with Ansible, Bash and/or Python.
- Experience with Terraform/OpenTofu and Git-based infrastructure workflows.
- Production experience with Prometheus/Grafana and comparable observability platforms.
- Experience with incident response, on-call operations, monitoring, alerting, and reliability practices.
- Experience with Proxmox, KVM/libvirt, VMware, or comparable virtualization technologies.
- Experience with bare-metal hardware, BMCs, IPMI/Redfish, storage, and hardware troubleshooting.
- Strong understanding of distributed systems, container orchestration, and infrastructure reliability.
- Ability to create SOPs, runbooks, and operational processes from scratch.
- Comfortable working autonomously in a fast-paced, engineering-driven environment.
NICE TO HAVE
- Experience operating GPU infrastructure or GPU-heavy Kubernetes/bare-metal environments.
- Proxmox VE with ZFS/Ceph and GPU passthrough.
- VictoriaMetrics / VictoriaLogs or similar large-scale observability platforms.
- NetBox or other IPAM / infrastructure inventory platforms.
- Vault, SOPS, Atlantis, or similar infrastructure security and automation tooling.
- Experience with Cloudflare APIs, DNS automation, or tunnels.
- Experience with UniFi or comparable site networking platforms.
- Experience with service mesh or advanced CNI implementations.
- Go experience, particularly for infrastructure tooling or custom exporters.
- Experience with Ceph or distributed databases running on bare metal.
- Experience operating infrastructure across multiple sites and timezones.
WHY JOIN US
- 100% remote with flexible working hours
- High-impact role with significant technical ownership and autonomy
- Work directly with bare-metal, Kubernetes, networking, and GPU infrastructure
- International, engineering-driven team
- Strong focus on automation, reliability, and infrastructure at scale
- Opportunity to shape the architecture and operational foundations of a growing cloud platform
Pragmatike is committed to a fair, transparent, and inclusive recruitment process. We do not discriminate based on age, disability, gender, gender identity or expression, marital or civil partner status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.
In accordance with GDPR, your personal data will be processed lawfully, fairly, and securely, and used solely for recruitment purposes, including sharing it with our client(s) for employment consideration.
Location: Nairobi; Cairo; Lagos; Accra
Workplace: Remote
ABOUT THE COMPANY
Boost https://www.withboost.co/ is a global platform that powers FMCG manufacturers and last-mile distribution networks with radically easy technology and growth services.
Boost’s Platform-as-a-Service offering includes:
- WhatsApp ordering to grow sales and serve more retailers with less effort;
- An offline-enabled sales app for sales reps to manage their customers;
- A fully-featured fulfilment platform with end-to-end visibility; and
- Digital payment and credit solutions in partnership with Mastercard.
We are currently scaling across markets and channels through strategic partnerships with Unilever and Mastercard, with more in the pipeline.
ABOUT THE ROLE
Boost https://www.withboost.co/is searching for exceptional candidates to level up our backend engineering team. We’re looking for individuals who are equally motivated by crafting Pythonic code as they are by creating delightful user experiences.
You’ll join a small, high-performing team building commerce and fintech products for the FMCG sector, working directly with experienced co-founders across Africa and beyond.
This is a unique opportunity to join an incredible team in a purpose-driven startup!
WHAT YOU WILL DO
Your job, in collaboration with others in the product and engineering teams, will be to write elegant, performant, and well-tested code that improves our products in meaningful ways.
You will be expected to contribute to features, bug fixes, tests, and infrastructure code alike, through both software and systems engineering. Internally, you will also be a crucial link between Boost country teams and the thousands of informal sector retailers served by our customers in order to upskill internal teams’ technical knowledge of the product.
This role reports to Boost’s Chief Technology Officer (CTO).
1. Write elegant, performant, and well-tested code
You will work side-by-side with the product and engineering teams to ship new—and improve existing—code:
- Work to understand the wider purpose of each feature you work on.
- Define, communicate, and execute on a clear plan for your work, while ensuring any unclear expectations are clarified.
- Scope larger features down into smaller, actionable items of work.
- Strive to reduce technical debt and communicate larger refactors.
- Support the work of your peers through pairing, reviewing, and mentoring.
- Prepare clean and well-written pull requests, and help to ship your work.
- Actively participate in broader engineering efforts.
- Raise the bar for customer experience!
2. Enable the engineering team to make better decisions
We work in a collaborative way—and as a member of the Platform team, you will be in one of the best positions to promote collaboration, learning, and prioritisation across teams.
- Contribute to the Platform roadmap and prioritisation.
- Work closely with in-country product teams to better understand product requests and ensure requirements are well written and understood.
WHAT YOU HAVE
- 5+ years’ experience in a relevant field
- A deep knowledge of Python and the ability to write clear and Pythonic code.
- Strong AI expertise and an AI-first mindset, with the judgment to know when to guide closely and when to delegate.
- Experience working with relational databases and SQL (any dialect is fine, but we work with PostgreSQL).
- Experience working with cloud infrastructure (we use AWS).
- Relevant experience in a similar role, preferably within a fast-growing startup.
- Openness to others’ ideas with a shared desire to understand and communicate the purpose of the work.
WHO YOU ARE
- Keen, bright, and your superpower is curiosity.
- Comfortable in a fast-paced environment and with a passion for learning from and delighting customers
- Someone with an engineering, mathematical, or scientific background.
- Someone who supports the work of their peers through pair programming, reviewing, and mentoring.
- Someone who adjusts well to shifting priorities when necessary.
- Someone who loves to share what they’re learning and working remotely.
- Someone who is a great communicator and loves to build bridges between people with different backgrounds and cultures—and in different locations.
- Motivated by our mission, resonates with our virtues and principles, and ambitious to grow into a larger future role.
BOOST VIRTUES
These virtues should strongly resonate with you and are the foundations of the company we will build together:
- Be purpose-driven: You should be motivated by the potential to enable informal retailers to thrive in the digital economy.
- Be tenacious: When faced with adversity, you relentlessly persevere until you find a solution.
- Be compassionate: You are able to empathise with others to feel their pain and then take actionable steps to deliver solutions that alleviate it.
- Be whole: You live to work and achieve results, but you take care of your well-being.
- Be good: You are always your honest, authentic self who does the right thing, even when under pressure.
Location: Sao Paolo
Workplace: hybrid
About Unlimit
Unlimit is the global financial infrastructure for the borderless agentic economy. Designed to bridge the gap between fragmented local markets and the future of autonomous commerce, Unlimit provides the programmable operating layer for the world’s most ambitious businesses.
Through an integrated technology stack, the platform unifies global payment acceptance, programmable financial accounts, and digital asset rails into a singular financial layer. By mapping hyper-local payment ecosystems directly into its architecture, Unlimit enables businesses to move value and settle transactions instantly across continents.
Built on decades of hard-won regulatory depth and an extensive global license portfolio, the platform provides direct access to a massive global infrastructure. With major hubs in London, San Francisco, Singapore, São Paulo, and Mexico City, Unlimit is building the infrastructure that makes global expansion a matter of code, not geography.
We are seeking an Anti-Money Laundering Manager to lead our financial crime prevention and regulatory compliance efforts in Brazil. In this critical leadership role, you will act as the responsible for the Prevention of Money Laundering and Terrorist Financing.
You will be exclusively responsible for overseeing regulatory reporting to the relevant Brazilian authorities, maintaining and implementing compliance policies, and managing all financial crime prevention activities. This role ensures that our operations meet all local regulatory requirements as we continue to scale our financial services and local payment capabilities in the region.
What you will do:
AML / CFT / Sanctions Compliance
Act as the responsible Manager for PLD/FT, maintaining direct reporting lines to the Board of Directors/Executive Office as required by Brazilian law.
Ensure effective AML/CTF/Sanctions compliance throughout the Brazilian business.
Act as the primary reporting agent and correspondent to COAF (Conselho de Controle de Atividades Financeiras).
Identify AML/CTF/Sanctions risks associated with business practices, products, and services in the Brazilian market.
Maintain and further develop AML/CTF/Sanctions policies, programs, practices, and procedures to remain in compliance with current BACEN regulations, requirements of external partners, and best practices.
Monitor developments and new trends in the Brazilian and international AML/CTF framework.
Regulatory Compliance
Be the central point of contact with the Central Bank of Brazil (BACEN) and other regulatory authorities for anti-money laundering and combating the financing of terrorism purposes.
Ensure that the Brazilian business meets its regulatory requirements and mitigates AML/CTF/Sanctions risks to avoid breaches, fines, and regulatory sanctions.
Oversee AML compliance regarding participation and membership with local and international payment systems and networks (such as PIX, Mastercard, Visa, Elo, etc.).
Prepare periodic regulatory reports required by Brazilian legislation.
Assist with regulatory inquiries and inspections, as well as internal and external audits.
Transaction Monitoring & Reporting
Identify, monitor, and formally report Suspicious Transaction Reports (STRs) to COAF.
Continuously improve transaction monitoring systems to detect and report suspicious activities.
Perform ad-hoc reviews to ensure the effectiveness of transaction monitoring processes and procedures.
Customer KYC/KYB & Onboarding
Oversee and manage the Know Your Customer (KYC) and Know Your Business (KYB) onboarding processes for new customers.
Review and update KYC/KYB profiles for existing customers.
Ensure compliance with local Brazilian and international regulatory requirements related to customer identification and verification.
Training & Awareness
Prepare and provide tailor-made AML/CTF/Sanctions training for the staff in Brazil.
Provide actionable advice and assistance to other operational functions dealing with AML/CTF-related matters.
Who we are looking for:
5+ years of effective working experience as an AML/CFT manager or Head of PLD/FT at a payment institution, credit institution, or EMI in Brazil.
Regulatory Expertise: Deep, hands-on knowledge of Brazilian financial regulations, specifically BACEN and COAF rules (including Law No. 9,613/1998 and BCB Circular No. 3,978/2020).
Experience liaising with bank partners, auditors, and financial regulators (BACEN), with the ability to handle regulatory inquiries, inspections, and audits.
Solid experience in drafting, reviewing, and updating AML/CTF/Sanctions policies and procedures to reflect industry best practices and the evolving regulatory environment.
Excellent analytical and organizational skills with strong attention to detail.
Confidence to interact with individuals from all levels of the business and relevant external partners, including C-level executives.
University degree in a relevant field.
Language: Excellent English and Portuguese is an absolute must.
Certification: CAMS or ICA certification is highly preferred and considered a strong bonus.
Join Unlimit Team now!
Unlimit is an equal opportunity employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief.
Location: Remote - US East
About the Job:
As a Senior Enterprise Account Executive, you will play a pivotal role in nurturing and expanding relationships with large enterprise accounts within your designated territory. You should possess exceptional business acumen, a customer-centric approach, and the self-motivation to thrive with minimal supervision. Moreover, you must be adaptable and proficient in wearing multiple hats as you take on this crucial responsibility. We have full confidence in your ability to make the right decisions and drive results autonomously.
LaunchDarkly is a rapidly evolving software company with a strong mission and vision, powered by a diverse and talented team. Our mission is to accelerate software development by empowering teams. Joining our dynamic and fast-growing team, you will make an immediate impact on our product and customer success.
Responsibilities:
Ownership of Large Enterprise Accounts:
You will be the primary point of contact and relationship owner for large enterprise accounts within your territory.
Territory and Account Planning:
Develop comprehensive territory and account plans, proactively drive outbound pipeline generation independently, and collaborate effectively with Business Development Representatives.
Ensure Successful Adoption:
Ensure the seamless adoption of LaunchDarkly within these large enterprises through robust account management. Coordinate closely with pre-and-post sales engineering, customer success, and support teams to guarantee client satisfaction.
Elevate LaunchDarkly's Visibility:
Increase LaunchDarkly's visibility and communicate our value proposition effectively to Vice Presidents and C-Suite executives within these large enterprises.
Collaboration with Solutions Engineers:
Work closely with your solutions engineer counterpart to deliver both business and technical value to prospects and customers.
Cross-functional Collaboration:
Collaborate with internal teams, including product support, developer relations, marketing, and revenue operations, to align our offerings with customer business needs effectively.
About You:
Entrepreneurial and Self-Motivated:
You are driven and proactive, taking ownership of your role and responsibilities.
Passion for Learning and Growth:
You are enthusiastic about continuous learning and personal development at LaunchDarkly.
Intellectual Curiosity and Ambition:
You have a hunger for knowledge and strive for ambitious goals.
Excellent Communication:
Your written and spoken communication skills are outstanding.
Highly Organized & Autonomous:
You are capable of efficiently managing your workload and thrive in an environment that encourages autonomy.
Adaptability:
You excel in a fast-paced and dynamic organizational setting.
Qualifications:
7+ years of Enterprise (closing) Sales Experience
Experience selling DevOps products or a strong technical understanding of developer workflows and pain points, with the ability to communicate how solutions address these challenges.
You have a demonstrable track record of consistently meeting or exceeding quota expectations.
You possess the expertise to navigate consultative sales cycles with Executive-level stakeholders at Fortune 500 companies.
You have experience implementing and succeeding with a Land & Expand SaaS Sales strategy, effectively expanding business within large enterprise accounts.
Recent experience working for an emerging technology software company is a significant plus.
Familiarity with and experience using the MEDDPIC sales methodology is advantageous.
Travel: expected range of 25% to 50% as needed
Pay:
Target pay ranges based on Geographic Zones* for Level 4:
Zone 1:
San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle
-
$269,400
- $370,480
**
Zone 2:
Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $242,500
- $333,410
**
Zone 3:
All other US locations - $229,000
- $314,930*
*
LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location.
*Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas.
**Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary.
About LaunchDarkly:
Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations.
The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:
Improving the velocity and stability of software releases, without the fear of end customer outages
Delivering targeted experiences by easily personalizing features to customer cohorts
Maximizing the business impact of every feature through the ability to experiment and optimize
Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability
At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at
hr@launchdarkly.com
.
Do you need a disability accommodation?
Fill out this
accommodations request form
and someone from our People Operations team will contact you for assistance.
Your safety matters to us.
To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from
@LaunchDarkly
.com email addresses or via LinkedIn from "Verified Recruiter" accounts.
Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit
Careers | LaunchDarkly
directly for confirmed job openings and links to apply.
Please notify us of any fraudulent representation by sending an email to
careers@launchdarkly.com
.
Location: Remote - US Central
About the Job:
As a Senior Enterprise Account Executive, you will play a pivotal role in nurturing and expanding relationships with large enterprise accounts within your designated territory. You should possess exceptional business acumen, a customer-centric approach, and the self-motivation to thrive with minimal supervision. Moreover, you must be adaptable and proficient in wearing multiple hats as you take on this crucial responsibility. We have full confidence in your ability to make the right decisions and drive results autonomously.
LaunchDarkly is a rapidly evolving software company with a strong mission and vision, powered by a diverse and talented team. Our mission is to accelerate software development by empowering teams. Joining our dynamic and fast-growing team, you will make an immediate impact on our product and customer success.
Responsibilities:
Ownership of Large Enterprise Accounts:
You will be the primary point of contact and relationship owner for large enterprise accounts within your territory.
Territory and Account Planning:
Develop comprehensive territory and account plans, proactively drive outbound pipeline generation independently, and collaborate effectively with Business Development Representatives.
Ensure Successful Adoption:
Ensure the seamless adoption of LaunchDarkly within these large enterprises through robust account management. Coordinate closely with pre-and-post sales engineering, customer success, and support teams to guarantee client satisfaction.
Elevate LaunchDarkly's Visibility:
Increase LaunchDarkly's visibility and communicate our value proposition effectively to Vice Presidents and C-Suite executives within these large enterprises.
Collaboration with Solutions Engineers:
Work closely with your solutions engineer counterpart to deliver both business and technical value to prospects and customers.
Cross-functional Collaboration:
Collaborate with internal teams, including product support, developer relations, marketing, and revenue operations, to align our offerings with customer business needs effectively.
About You:
Entrepreneurial and Self-Motivated:
You are driven and proactive, taking ownership of your role and responsibilities.
Passion for Learning and Growth:
You are enthusiastic about continuous learning and personal development at LaunchDarkly.
Intellectual Curiosity and Ambition:
You have a hunger for knowledge and strive for ambitious goals.
Excellent Communication:
Your written and spoken communication skills are outstanding.
Highly Organized & Autonomous:
You are capable of efficiently managing your workload and thrive in an environment that encourages autonomy.
Adaptability:
You excel in a fast-paced and dynamic organizational setting.
Qualifications:
7+ years of Enterprise (closing) Sales Experience
Experience selling DevOps products or a strong technical understanding of developer workflows and pain points, with the ability to communicate how solutions address these challenges.
You have a demonstrable track record of consistently meeting or exceeding quota expectations.
You possess the expertise to navigate consultative sales cycles with Executive-level stakeholders at Fortune 500 companies.
You have experience implementing and succeeding with a Land & Expand SaaS Sales strategy, effectively expanding business within large enterprise accounts.
Recent experience working for an emerging technology software company is a significant plus.
Familiarity with and experience using the MEDDPIC sales methodology is advantageous.
Travel: expected range of 25% to 50% as needed
Pay:
Target pay ranges based on Geographic Zones* for Level 4:
Zone 1:
San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle
-
$269,400
- $370,480
**
Zone 2:
Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $242,500
- $333,410
**
Zone 3:
All other US locations - $229,000
- $314,930*
*
LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location.
*Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas.
**Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary.
About LaunchDarkly:
Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations.
The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:
Improving the velocity and stability of software releases, without the fear of end customer outages
Delivering targeted experiences by easily personalizing features to customer cohorts
Maximizing the business impact of every feature through the ability to experiment and optimize
Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability
At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at
hr@launchdarkly.com
.
Do you need a disability accommodation?
Fill out this
accommodations request form
and someone from our People Operations team will contact you for assistance.
Your safety matters to us.
To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from
@LaunchDarkly
.com email addresses or via LinkedIn from "Verified Recruiter" accounts.
Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit
Careers | LaunchDarkly
directly for confirmed job openings and links to apply.
Please notify us of any fraudulent representation by sending an email to
careers@launchdarkly.com
.
Location: United Kingdom (Hybrid); United Kingdom (Remote); Spain; Netherlands
Workplace: Hybrid
Most money apps talk at you. Cleo talks back ✨
We're not building another finance app. We're building the world's first AI financial assistant, one that actually understands your money and makes you better at it, and we're changing the world's relationship with money in the process 💰 For everyone, whatever their background or balance.
The proof: profitable, fast-growing, a unicorn with over $300M in ARR, and millions of people who now feel differently about their money.
We love original thinkers who challenge the status quo. We move fast, tell the truth, and there's nowhere to hide from good work here. If that excites you more than it scares you, you'll fit right in.
Follow us on LinkedIn https://www.linkedin.com/company/cleo-ai/ for new features and the occasional roast 🔥
MEET THE TEAM 👥
Here at Cleo, we have ~45 ML engineers ✨ They are the builders behind the AI that powers our product. They design experiments, create models that personalise financial insights, deploy fraud detection systems and scale our conversational AI, making sure that what we build genuinely helps people feel better about their money. From shaping product features and building the models that personalise our users' money journeys, to tackling fraud, scaling our systems and giving leaders the insights they need, our data team is at the heart of it all.
ABOUT THE ROLE ✍️
We're hiring an ML Engineering Manager to join the existing data science function at Cleo - a collaborative team of ML engineers, analysts, and data engineers - to build and deploy production models that go directly into the product. You'll lead the ML workstream behind our Financial Assistant feature, shaping how Cleo uses LLMs to have more engaging, accurate, and personalised conversations about money.
This is a people management role: you'll manage the ML engineers across your squads, own the headcount plan, and be responsible for hiring and team development in your area.
- Understand the core problems faced by the Financial Assistant team and coordinate the ML function's contribution to solving them
- Find opportunities for model and product improvements in Cleo's extensive customer behaviour datasets
- Manage the ML engineers in your squads - coaching and developing them to deliver on the roadmap
- Build out the headcount plan and own hiring and team development within your area to support growth
WHAT WE'RE LOOKING FOR 🕵️
- Extensive experience building and deploying machine learning models to production
- Experience managing and developing high-performing teams of data scientists and ML engineers
- A habit of keeping abreast of the latest research and experimenting productively with new technologies, including LLMs and LLM agent design
- Experience owning an ML roadmap, driving new ideas through to business impact
- Ability to write production-quality Python code, with a willingness to stay somewhat hands-on
- Nice to have: domain knowledge of NLP, including evaluating LLM systems and fine-tuning LLMs or other transformer models
- Nice to have: a strong ability to communicate findings to non-technical stakeholders concisely and engagingly
- Nice to have: experience with containers and container orchestration - Kubernetes, Docker, and/or Mesos
- Nice to have: experience using vector databases such as OpenSearch
WHAT WE OFFER
We offer benefits package built to support you in and out of work. Benefits vary by country 🌍 and include meaningful equity, comprehensive health insurance, mental health support, a paid one-month sabbatical after four years, a learning & development platform, pension or retirement contributions, and location-specific leave entitlements.
For the full breakdown on what's available in your location, visit our Candidate Hub https://meetcleo.notion.site/Cleo-Candidate-Hub-3b95c63b874580e9a068fdc6c8929ebf 👈
WHAT MATTERS
Cleo's mission is to change the world's relationship with money. We can't do that without building a brilliant, genuinely diverse team - and making sure our hiring process gives everyone a fair shot, running a fair and transparent recruitment process in which every candidate is considered on their merits.
We're glad to make reasonable adjustments at any stage of the process. If there's anything we can do to support you in showing us your best, please let your recruiter or one of the team know.
We may use AI-assisted tools during the recruitment process to take support the team in different ways like taking notes or referring back to conversations. They do not replace the team and all applications are reviewed by a Cleo employee thoroughly!
Location: Boston, MA, United States
Title of role: Director, FP&A
Location:
Boston; Hybrid (2 days in the office required)
Approved Salary Range: $185,000-$205,000
About the Role
:
As the Director, FP&A, you will report to the VP, Finance and serve as a primary architect of our financial strategy. You will move beyond the what of the numbers to the why, leading the charge on budgeting, forecasting, and
long-range
planning.
You’ll
lean into your strategic and consultative approach to drive impact as a key business partner to our executive leadership, uncovering opportunities and
teasing out
solutions that focus on profitable growth and operational efficiency. In partnership with your Accounting and Operations peers,
you’ll
lead the effort to increase Rue Gilt Groupe’s ability to
anticipate
business fluctuations and drive informed, data driven decision making.
Key Responsibilities:
Strategic Planning & Analysis: Lead the annual budgeting and rolling forecast processes, providing deep dive analysis into Revenue, COGS/Margin, and Operating Expenses to ensure alignment with corporate goals.
Business Partnership: Act as a strategic advisor to departmental heads, translating complex financial data into actionable insights that drive ROI and efficiency across the organization.
Performance Management: Oversee the delivery of high quality monthly and quarterly management reporting packages, highlighting variances, trends, and key performance indicators (KPIs).
Executive Communication: Distill complex financial analysis into concise, compelling narratives and presentations for executive leadership and other senior stakeholders.
Leadership & Coaching: Lead, develop and empower a high performing FP&A team, fostering a culture of creative problem solving, collaboration, and continuous professional growth.
Financial Modeling: Develop and maintain sophisticated financial models to evaluate new business initiatives, capital allocation strategies, and market expansion opportunities.
Strategic Leadership: Proactively identify risks and opportunities, applying strong business judgment and bringing forward clear, data-driven recommendations to influence business decisions.
Experience and Background Needed
:
Excellent analytical and problem-solving skills and the ability to navigate ambiguity in a fast-paced environment.
Demonstrated ability to lead through others, balancing hands-on involvement with effective delegation and empowering team members to take ownership and accountability for their work.
Strong executive presence with the confidence to communicate a clear point of view, challenge assumptions, and influence decisions across all levels of the organization.
Highly organized with the ability to prioritize effectively and manage multiple high-priority initiatives and deadlines.
Collaborative and relationship-oriented, with the ability to build trust and strong partnerships across Finance and cross-functional teams.
Bachelor’s degree in finance
, Economics, or Accounting
required
; MBA or CFA preferred.
Progressive experience in FP&A or Corporate Finance, including experience managing teams; a mix of high growth retail, e-commerce, or consumer market experience is highly preferred
Expert level financial modeling skills and a strong understanding of how GAAP accounting flows into financial statements (P&Ls, Balance Sheet, and Cash Flow).
We encourage you to apply
Even if you don’t meet every single qualification, we’d still love to hear from you. We value passion, curiosity, and a commitment to learning as much as experience. We celebrate diverse perspectives and strive to create an inclusive environment for all our Associates.
Work Authorization
Rue Gilt Groupe requires all applicants to be currently authorized to work in the United States on a full-time basis.
This position is not eligible for visa sponsorship now or in the future
. Rue Gilt Groupe is an Equal Opportunity Employer and will consider all qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
Rue Gilt Groupe is committed to providing Associates with equal pay for equal work and carefully considers a wide range of compensation factors, including but not limited to, prior experience, education, certification(s), license(s), skills and expertise, location, internal equity, and other factors that are job related and consistent with business need. Our goal is to support, reward and compensate the entire individual. Depending on role eligibility, your offer may also include bonus/commission, stock options, paid time off, medical, dental, vision and basic life insurance. Therefore, final offer amounts may vary from the amount stated.
The above statements are intended to describe the general nature and level of work being performed by the employee(s) assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of the employee(s) assigned to this job. Rue Gilt Groupe reserves the right at any time, with or without notice, to alter or change job responsibilities, reassign or transfer job positions or assign additional job responsibilities within your general skill set or capabilities. Rue Gilt Groupe is proud to be an Equal Opportunity workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
ABOUT US:
Ready for the most memorable – and stylish – experience of your professional career? Then join us at Rue Gilt Groupe. Combining three complementary brands, Rue La La, Gilt, and Shop Simon, we are the premier off-price e-commerce portfolio company.
Our model defined the online treasure hunt through its daily sale events allowing our customers to discover over 5,000 premium and luxury brands at prices up to 70% off full-price retail. We believe in fashion for all, sparking delight through daily discovery and shopping as an occasion to celebrate! World-class merchandising, technology and marketing bring our shopping experience to life, and we hire world-class people to do it. Living our values and being empowered, tenacious, passionate, collaborative, innovative, and kind is something we strive for every single day. We meet over coffee and brainstorm new ways to spark delight for our members. Volunteer on- and off-hours together. Plan some serious surprises for our coworkers, because nothing ignites innovation like a breakfast cereal buffet or an afternoon slice of cake.
And we don't hesitate to use our associate discount – after all, we're as enthusiastic about style as our customers. The way we work? It's so much more than what happens between the weekends. It empowers us to think, create, and innovate, so we can deliver the first-rate experience today's customer’s demand.
Rue Gilt Groupe GDPR/CCPA Pre-Collection Notice for Job Applications:
We collect personal information (PI) from you in connection with your application for employment with Rue Gilt Groupe, including identifiers, contact information, employment and education history, and related information. We use this PI for purposes related to evaluating your application and potential employment. Depending on your location, you may have rights under GDPR or U.S. state privacy laws. For additional details or if you have questions, please see our
GDPR Applicant Privacy Notice
and
CCPA Applicant Privacy Notice
or contact us at recruitingcoordinator@ruegiltgroupe.com.
Location: Espoo
Workplace: OnSite
Role highlights:
- Location: Espoo, Finland
- Department: Global Manufacturing Organization (GMO)
- Reports to: Senior Smart Manufacturing Engineer
- Employment type: Permanent
- Workplace model: Office
- Employment is subject to applicable security screening (incl. SUPO)
Why this role matters:
As a Smart Manufacturing Engineer, Mechanical, you will play a key role in how ICEYE builds satellites at scale. You will design and own critical mechanical and electromechanical systems from Mechanical Ground Support Equipment (MGSE) to production test jigs that keep our production lines safe, efficient and reliable. Working in a multi‑disciplinary Smart Manufacturing Engineering team, you’ll set standards, work directly with others, and help us anticipate and remove bottlenecks as we continue to scale our operations.
Who We Are
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
Your day-to-day responsibilities
- Design, implement and own Mechanical Ground Support Equipment (MGSE) and other mechanical / electromechanical systems used in satellite production and integration.
- Develop production test jigs and verification systems (e.g. fixtures, subsystem assembly jigs, custom rigs) in close collaboration with electronics and software engineers.
- Take designs from concept through detailed CAD, documentation, manufacturing support and commissioning on the production floor.
- Define and improve standards, frameworks and documentation practices for mechanical and mechatronic designs within Smart Manufacturing Engineering.
- Proactively identify current and future bottlenecks in production processes and propose data‑driven mitigation plans.
- Collaborate closely with Production, AIT Engineering and other Engineering teams to ensure systems are robust, maintainable and aligned with operational needs.
- Contribute to roadmaps and prioritization for production systems, helping the team focus on the highest‑impact projects.
What we’re looking for
Must haves:
- 6–8+ years of experience in mechanical or electromechanical engineering, focused on production systems, test equipment, or similar.
- Proven track record designing and delivering mechanical / support equipment such as MGSE, lifting systems, dollies or fixtures for large, high‑value hardware.
- Hands‑on experience designing and implementing production test jigs or verification systems (e.g. fixtures for electronics testing, flying probe interfaces, custom test rigs).
- Solid understanding of how mechanics, electronics and software/controls fit together and comfortable collaborating closely with electronics and software engineers.
- Strong CAD skills and experience taking designs from concept through detailed design, manufacturing and on‑site commissioning.
- Experience in at least one high‑reliability or complex production domain (e.g. space, aerospace, automotive, robotics, industrial automation).
- Demonstrated seniority: leading projects, taking end‑to‑end ownership and mentoring junior engineers.
- Willingness and ability to work onsite in Espoo in production and integration environments.
Nice to haves
- Experience with satellite or spacecraft integration and MGSE.
- Experience working across multiple production sites or in a global manufacturing context.
- Knowledge of lean manufacturing and/or Six Sigma tools and practices.
- Experience introducing or improving design frameworks, templates and documentation standards in an engineering organization.
Application Process
- TA screen
- Hiring manager interview
- Technical interview + task
- Final onsite interviews
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority—with continuous professional development, training opportunities, and a culture where collaboration is how we win.
How We Work (Our Values)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing—at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Summary of Role: The Director, Case Management will lead the day-to-day operations of Orca Bio’s national case management function supporting TREGZI, our commercially available high-precision stem cell therapy. This individual will oversee a team of existing, high performing Cell Therapy Case Managers and be responsible for ensuring efficient, accurate, and empathetic case coordination across treatment centers. You will play a key role in refining Orca Bio’s post-launch customer service model and scaling the case management infrastructure. This role is a strong fit for someone who thrives in a launch-phase environment and is energized by the opportunity to shape how Orca Bio delivers exceptional customer service as it scales the safe, reliable delivery of TREGZI.
Travel Expected: up to 25%, primarily to Orca Bio office locations in the California Bay Area, or customer sites/conferences.
Workplace: remote
Requirements
3+ years’ experience as an analyst
Experience in Insurance domain
Hands‑on experience with modern AI‑assisted tools, acquired through direct practical use
Experience in organizing business analysis at the outset of a project
Experience in designing interfaces
Experience in gathering and documentation requirements
Knowledge of the principles and methodologies of Waterfall and Agile
Experience with direct customer communication, presenting and justification of technical decisions
Usage of UML, BPMN
Understanding UX competencies
Excellent command of spoken and written English
Nice to have
Agile Methodology certification
Insurance certifications
Business analysis certification
We offer
Projects for such clients as PayPal, Wargaming, Xerox, Philips, Adidas and Toyota
Competitive compensation that depends on your qualification and skills
Career development system with clear skill qualifications
Flexible working hours aligned to your schedule
Options to work remotely
Corporate medical insurance covering services of private and public medical centers
English courses online
Corporate parties and events for employees and their children
Internal conferences, workshops and meetups for learning and experience sharing
Gym membership compensation
5 days of paid sick leave per year with no obligation to submit a sick-leave certificate
Any questions?
Tatyana
hh@itransition.com
INVITRO — одна из крупнейших частных медицинских групп компаний в России, специализирующаяся на лабораторной диагностике и медицинских услугах.
Задачи:
— развитие CDP‑платформы и CRM/CDP‑контура компании
— управление клиентским профилем и логикой Customer 360
— формирование CRM/CDP‑стратегии по жизненному циклу клиента
— развитие триггерных, событийных и автоматизированных сценариев
— управление командой CRM/CDP
— управление программами лояльности и клиентскими коммуникациями.
Location: Poland
Workplace: remote
Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.
We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.
In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.
Who We’re Looking For:
Support Operator to join our Global Customer Support Division. This role focuses on high-quality case handling, user consultations, and continuous improvement of support processes and knowledge base content.
The role is based in Poland.
Responsibilities:
Support Operations & Case Handling
Handle and distribute incoming support cases with proper prioritization and ownership
Monitor the support queue and proactively take cases into work
Provide expert guidance on Creatio products and related services
Process service requests including cloud-related actions, licensing, and SLA activation
Keep customers informed about case progress and resolution timelines
Manage escalations and support critical customer situations
Collect and analyze customer feedback to improve support quality
Customer Communication
Communicate with customers via phone, chat, and email in a clear and professional manner
Provide consultations and explanations tailored to customer needs
Perform remote sessions to assist with issue resolution when required
Knowledge Sharing & Continuous Improvement
Create, update, and maintain knowledge base articles and internal documentation
Collaborate with the Academy team by providing feedback and content improvement suggestions
Identify recurring issues and contribute to optimization of support processes and service quality
Requirements:
Experience in customer or technical support roles
Strong understanding of HelpDesk / ServiceDesk operations
Excellent verbal and written communication skills
Strong capability to explain technical concepts clearly to users
Ability to manage escalations and critical cases with a solution-oriented approach
Confident use of office software, email clients, and web browsers
Basic understanding of PC architecture and networks
Foundational knowledge of databases (DBMS) is a plus
Strong teamwork skills and ability to manage multiple tasks simultaneously
English proficiency at B2 level or higher
What you should expect from us:
Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.
Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.
Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.
Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.
Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Location: Kuala Lumpur, Malaysia
About Us
Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.
Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.
Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.
Key Responsibilities
- Ship features on either side of the stack — gateway routing, MCP servers, agent workflows, knowledge base, or a user-facing AI feature.
- Build the evals that prove a prompt or retrieval change actually helped, before it reaches users.
- Prototype in days, then add the tests and logging that let it run unattended in production.
- Pull adoption, cost, and quality data, and report what you find — including when it contradicts the story.
- Talk to the people using what you build, internal or external; their complaints are the roadmap.
Requirements
Must have
- Built something real with LLM APIs: prompting, streaming, tool calling, failure handling.
- Git, tests, and debugging to root cause instead of guessing.
- SQL and enough data sense to spot an outlier skewing an average.
Nice to have
- Agent frameworks or MCP; daily use of coding agents (Claude Code, Cursor).
Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
Location: Ukraine
Workplace: remote
Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.
We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.
In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.
Who We’re Looking For:
Support Operator to join our Global Customer Support Division. This role focuses on high-quality case handling, user consultations, and continuous improvement of support processes and knowledge base content.
The role is based in Poland.
Responsibilities:
Support Operations & Case Handling
Handle and distribute incoming support cases with proper prioritization and ownership
Monitor the support queue and proactively take cases into work
Provide expert guidance on Creatio products and related services
Process service requests including cloud-related actions, licensing, and SLA activation
Keep customers informed about case progress and resolution timelines
Manage escalations and support critical customer situations
Collect and analyze customer feedback to improve support quality
Customer Communication
Communicate with customers via phone, chat, and email in a clear and professional manner
Provide consultations and explanations tailored to customer needs
Perform remote sessions to assist with issue resolution when required
Knowledge Sharing & Continuous Improvement
Create, update, and maintain knowledge base articles and internal documentation
Collaborate with the Academy team by providing feedback and content improvement suggestions
Identify recurring issues and contribute to optimization of support processes and service quality
Requirements:
Experience in customer or technical support roles
Strong understanding of HelpDesk / ServiceDesk operations
Excellent verbal and written communication skills
Strong capability to explain technical concepts clearly to users
Ability to manage escalations and critical cases with a solution-oriented approach
Confident use of office software, email clients, and web browsers
Basic understanding of PC architecture and networks
Foundational knowledge of databases (DBMS) is a plus
Strong teamwork skills and ability to manage multiple tasks simultaneously
English proficiency at B2 level or higher
What you should expect from us:
Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.
Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.
Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.
Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.
Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type
Location: Hong Kong
Nex is on a mission to help families rediscover the joy of movement. Created by parents for parents, Nex combines technology and play to deliver fun, social, and interactive experiences powered by natural body motion, encouraging kids and adults to move more, play more, and have fun together. Nex Playground, the company’s award-winning active play system, is purpose-built to get families moving year-round, with safety and privacy as core considerations in its intentional design. It is certified kidSAFE+ COPPA compliant and built to support healthy, active play for all ages and abilities.
Nex Playground features a growing library of 50+ experiences, including motion and dance games, fitness and educational experiences, and Nex Originals. Content includes collaborations with partners like Hasbro, Sesame Workshop, and NBCUniversal. Nex has been recognized by Fast Company’s Most Innovative Companies, TIME’s Best Inventions, and Parents’ Best Entertainment System for Families, and has earned Red Dot, IDEA, and Core77 international design awards. We encourage you to explore
Have Fun
and
Is Motion Gaming Back?
, as they offer a deeper look into our culture, values, and explain how our approach to motion gaming differs from previous generations.
Nex employees may be expected to collaborate with colleagues across different time zones. Depending on the role and location, occasional travel may also be required for company events, external meetings, and other business-related activities.
Important Notice:
⚠️ To protect yourself from recruitment scams, please note that Nex communicates through official company emails ending in
@nex.inc
. If you receive a suspicious email or message, please do not respond and report it immediately to us.
Reports to:
Head of Developer Experience
Location:
Hong Kong
Travel:
(Rarely) International travel to the EU, Japan or the US
Time Zones:
Will collaborate across time zones with clearly defined overlap windows.
Type: 6-month contract (with the possibility to convert or renew)
The Role
Nex Playground is redefining how families play — bringing motion-based, camera-powered gaming into the living room. A key part of our go-to-market motion is the
in-store retail demo experience
, where customers at retailers like Target, Costco, and Walmart get hands-on with Nex Playground games before they buy.
We are looking for a
Senior Software Engineer (Retail Demo)
to oversee and ensure the proper planning, implementation and deployment of the retail demo software at different sites and retail demo fixtures. This is a highly cross-functional role that requires working with fellow game cells, program managers, design, retail operations and platform engineering team.
You will be owning the software side of the whole retail demo experience, from the firmware, the retail demo experience, analytics to deployment. You will work along with our program managers to ensure that components would be ready before launch; and also prepare all software assets for retail operations to deploy them in stores.
What You'll Do
Own the retail demo software stack
— Ensure all components, including the firmware, launcher software, individual game demos, etc works well together.
Iterate and improve retail demo experience
— Work with our design to improve the overall experience, boosting user success and satisfaction.
Coordinate with Program Managers and Retail Operations
— Partner with retail demo program manager (owner schedule and scopes) and retail operations (owner of physical fixture deployment / maintenance) to create update schedules and plan.
Periodic content update / refresh
— Update software to include latest information from Nex, including new game launches or promos.
Setup scalable processes
— Set up repeatable SOP and codify manual work, so that we can scale our retail demo to more retailers or even more countries.
Work closely with QA
— Ensure the whole retail demo experience is robust and stable.
Must Have
Hands-on experience with Unity game development.
5+ years of software development experience.
Experience with large scale system deployment involving server and client components.
Experience with working with multiple other teams to get things moving.
Fierce empathy for our users and potential customers.
Should Have
An obsession with code and product quality.
Experience with tooling and automation.
A growth mindset, always looking for more.
Excitement about working in a high-growth, fast-paced environment.
Nice to Have
Prior experience working with retailers or location base activations.
A love for staying active and healthy, with a passion for helping others do the same.
We Offer
Competitive compensation package.
Flexible working hours and vacation policy.
Product-driven culture that treasures talents and individual growth.
Front-row seat and hands-on experience with cutting edge technologies in the evolving gaming field
Nex is located in
San Jose, California, USA
and
Hong Kong
. Learn more about us at
https://www.nexplayground.com/about
.
We encourage applications even if you don’t meet more than 50% of the requirements — we believe that experience comes in many forms!
Nex is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, gender identity, and sexual orientation), national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable law. This policy applies to all individuals at every stage of the employment relationship, including all current and prospective employees, and covers all employment decisions including recruitment, hiring, job assignment, promotion, compensation, benefits, training, discipline and termination.
We are committed to providing a workplace free from discrimination and harassment and to fostering an inclusive environment for all employees.
Location: Hong Kong
Nex is on a mission to help families rediscover the joy of movement. Created by parents for parents, Nex combines technology and play to deliver fun, social, and interactive experiences powered by natural body motion, encouraging kids and adults to move more, play more, and have fun together. Nex Playground, the company’s award-winning active play system, is purpose-built to get families moving year-round, with safety and privacy as core considerations in its intentional design. It is certified kidSAFE+ COPPA compliant and built to support healthy, active play for all ages and abilities.
Nex Playground features a growing library of 50+ experiences, including motion and dance games, fitness and educational experiences, and Nex Originals. Content includes collaborations with partners like Hasbro, Sesame Workshop, and NBCUniversal. Nex has been recognized by Fast Company’s Most Innovative Companies, TIME’s Best Inventions, and Parents’ Best Entertainment System for Families, and has earned Red Dot, IDEA, and Core77 international design awards. We encourage you to explore
Have Fun
and
Is Motion Gaming Back?
, as they offer a deeper look into our culture, values, and explain how our approach to motion gaming differs from previous generations.
Nex employees may be expected to collaborate with colleagues across different time zones. Depending on the role and location, occasional travel may also be required for company events, external meetings, and other business-related activities.
Important Notice:
⚠️ To protect yourself from recruitment scams, please note that Nex communicates through official company emails ending in
@nex.inc
. If you receive a suspicious email or message, please do not respond and report it immediately to us.
Reports to:
Head of Developer Experience
Location:
Hong Kong
Travel:
(Rarely) International travel to the EU, Japan or the US
Time Zones:
Will collaborate across time zones with clearly defined overlap windows.
Type: 6-month contract (with the possibility to convert or renew)
The Role
Nex Playground is redefining how families play — bringing motion-based, camera-powered gaming into the living room. A key part of our go-to-market motion is the
in-store retail demo experience
, where customers at retailers like Target, Costco, and Walmart get hands-on with Nex Playground games before they buy.
We are looking for a
Software Engineer (Retail Demo)
to innovate and iterate on the overall end-to-end retail demo experience. It involves a dedicated motion-base activation / launcher, showing our users what our technologies can do and how fun it is.
You will be working with a focus team to maintain the software involved. We will also be doing regular updates to showcase our latest games and events.
What You'll Do
Innovate and iterate on our motion based retail demo launcher
— It will be the first touch point our potential customers interact with at the retail store.
Maintain customizations per region
— Including localization, age rating and other legal compliances specific to the country / region.
Performance tuning and optimization
— Ensure that our software run smoothly.
Maintain integration library that allow other games to integrate with retail demo
— Implement common lifecycle event handling to stitch experience together.
Work with our publishing to handle periodic content update / refresh
— Including integration with various CMS systems to fetch the latest information.
Work closely with QA
— Ensure the whole retail demo experience is robust and stable.
Must Have
Hands-on experience with Unity game development.
3+ years of software development experience.
Experience working with software involving multiple components / systems.
Fierce empathy for our users and potential customers.
Should Have
An obsession with code and product quality.
Experience with tooling and automation.
A growth mindset, always looking for more.
Excitement about working in a high-growth, fast-paced environment.
Nice to Have
Prior experience working with retailers or location base activations.
A love for staying active and healthy, with a passion for helping others do the same.
We Offer
Competitive compensation package.
Flexible working hours and vacation policy.
Product-driven culture that treasures talents and individual growth.
Front-row seat and hands-on experience with cutting edge technologies in the evolving gaming field
Nex is located in
San Jose, California, USA
and
Hong Kong
. Learn more about us at
https://www.nexplayground.com/about
.
We encourage applications even if you don’t meet more than 50% of the requirements — we believe that experience comes in many forms!
Nex is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, gender identity, and sexual orientation), national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable law. This policy applies to all individuals at every stage of the employment relationship, including all current and prospective employees, and covers all employment decisions including recruitment, hiring, job assignment, promotion, compensation, benefits, training, discipline and termination.
We are committed to providing a workplace free from discrimination and harassment and to fostering an inclusive environment for all employees.
СтажёрAPAC - Remote
УдалённоseniorArmenia; Latvia; Spain; Albania; Bosnia & Herzegovina; Estonia; Poland; Portugal; Italy; Romania; Location: Fully remote, EU timezone (CET ±2h); Experience operating infrastructure across multiple sites and timezones
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Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
ГибридUnited Kingdom (Hybrid); United Kingdom (Remote); Spain; Netherlands
Boston, MA, United States
ОфисEspoo
УдалённоPoland
СтажёрKuala Lumpur, Malaysia
УдалённоUkraine
seniorHong Kong; Nex employees may be expected to collaborate with colleagues across different time zones; Time Zones:; Will collaborate across time zones with clearly defined overlap windows
Hong Kong; Nex employees may be expected to collaborate with colleagues across different time zones; Time Zones:; Will collaborate across time zones with clearly defined overlap windows