Location: Yerevan, Armenia
Description
We are looking for a Product and Project Development Manager to lead the end-to-end management of product development initiatives based on Totogaming’s business requirements and strategic objectives, from ideation to delivery, launch and continuous optimization.
The Product and Project Development Manager will act as Totogaming’s primary representative in collaboration with Digitain, the external platform provider, ensuring that all developed solutions align with business objectives, user expectations and market demands.
This role combines product management, business analysis, project coordination, delivery management, quality assurance oversight and stakeholder management.
Responsibilities
Conduct market and competitor research to identify opportunities for product development and improvement
Propose new functionalities and product enhancements
Contribute to the development and maintenance of the product roadmap
Define feature priorities based on business value and strategic objectives
Analyze existing business processes and identify opportunities for optimization
Support business decision-making through data analysis and insights
Prepare Product Requirements Documents (PRDs) and functional specifications
Validate business requirements before moving them into the development phase
Maintain and update product requirements documentation
Participate in UX/UI discussions and provide recommendations
Evaluate user journeys and ensure solutions meet business objectives and user expectations
Coordinate the work of Digitain’s Product Development and Quality Assurance teams
Monitor the implementation progress of product functionalities
Manage project risks, dependencies and blockers
Ensure project deliverables are feasible and completed within the agreed timelines
Prepare and coordinate the User Acceptance Testing (UAT) process
Review test scenarios and verify implemented functionalities against business requirements
Manage the review and prioritization of technical issues and defects
Validate defect fixes before deployment to production
Coordinate release readiness activities
Prepare release notes and assess potential release risks
Oversee the deployment and production launch process
Conduct post-release monitoring to ensure product stability and proper functionality
Track incidents and coordinate the implementation of follow-up improvements
Collaborate closely with all relevant stakeholders and cross-functional teams
Identify opportunities to optimize processes through AI tools, including the development and implementation of AI agents
Perform other duties assigned by the manager
Requirements
Knowledge of product management principles and practices
Knowledge of project management principles and methodologies
Understanding of quality assurance processes and testing practices
Excellent communication and stakeholder management skills
Experience in online gaming or sports betting is a plus
Experience working on mobile application and web platform projects
Experience collaborating with third-party vendors and external service providers
Experience working in a fast-paced, iterative and cross-functional environment
Experience using AI tools to optimize processes and develop and implement AI agents
Strong analytical and problem-solving skills
High sense of responsibility and ownership
Ability to prioritize tasks, manage multiple activities and meet deadlines
Strong organizational and coordination skills
Ability to work effectively with different teams and stakeholders
Location: Houston, United States
This individual will be responsible for managing the relationships of a current group of strategic End User Customers, Industrial Distributors and Original Equipment Manufacturer accounts. In addition of that, develop other customer accounts inside assigned territory. Utilize a consultative selling approach to help our end users and Purchasing enhance their performance by providing unrivaled value and innovation. Build Strategies and execute action plans in support of our business and marketing initiatives to meet sales and profit goals.
Main Responsibilities:
Sales and Business Development
Customer Engagement and Relationship Building.
Technical Consultation and Solution Development
Customer Support and After-Sales Service.
Customer Engagement and Relationship Building:
Identify and target potential customers in the bearing and power transmission industry.
Conduct market research and analysis to understand customer needs, industry trends, and competitive landscape.
Build and maintain strong relationships with existing and prospective customers, understanding their requirements and providing them with personalized solutions.
Frequent visits to customer sites (planning, maintenance, engineering, operations) to assess their needs, provide technical advice, and promote company products and services.
Conduct product demonstrations and presentations to showcase the features, benefits, and applications of the company's bearing and engineering solutions.
Participate in events to promote Products and Services.
Technical Consultation and Solution Development:
Provide technical expertise and support to customers, addressing their inquiries, concerns, and technical challenges.
Discuss with customers how we can collaborate to enhance performance expectations upon application and engineering requirements.
Gather customer specifications, drawings, and engineering data which must be addressed to Engineering for analysis and as a result customized solutions.
Work closely with the company's engineering team to join the process of customized products developing to meet client needs.
Submit technical proposals, quotations, and bids for customers (end users, purchasing), ensuring accuracy and alignment with their requirements and procedures.
Sales Indicators and Business Development:
Develop and execute sales strategies and plans to achieve sales targets and revenue goals.
Identify and pursue new business opportunities, including new segment markets, facilities and customer management areas along production line.
Conduct regular sales forecasting, pipeline management, and reporting to track progress and identify areas for improvement.
Collaborate with the sales team and other departments (Quality Control, Engineering, Finance, Logistics, Management) to optimize sales processes, enhance customer experience, and drive business growth.
Encourage Participation in industry events, trade shows, and conferences to network, promote company products, and generate leads.
Search and Develop new accounts
Market Intelligence and Competitor Analysis:
Monitor market trends, competitor activities, and industry developments in the bearing and power transmission markets.
Gather and analyze market intelligence to identify emerging customer needs, technological advancements, and competitive threats.
Provide feedback and insights to internal teams, such as product development, marketing, and management, to drive continuous improvement and innovation.
Customer Support and After-Sales Service:
Collaborate with the customer service team to ensure smooth order processing, delivery, and post-sales support.
Address customer inquiries, complaints, and technical issues in a timely and effective manner.
Follow up with customers to ensure customer satisfaction, identify opportunities for upselling or cross-selling, and foster long-term relationships.
Requirements
Industrial sales: 3 to 5 years
Technical experience on Bearings and Power Transmission: 3 to 5
Industrial design and manufacturing: 2 to 4
Industrial Maintenance , Engineering, Operations: 3 to 5
Benefits
Work for a leading global company with presence in USA and across Latam.
Highly competitive compensation.
Location: Dallas, United States
This individual will be responsible for managing the relationships of a current group of strategic End User Customers, Industrial Distributors and Original Equipment Manufacturer accounts. In addition of that, develop other customer accounts inside assigned territory. Utilize a consultative selling approach to help our end users and Purchasing enhance their performance by providing unrivaled value and innovation. Build Strategies and execute action plans in support of our business and marketing initiatives to meet sales and profit goals.
Main Responsibilities:
Sales and Business Development
Customer Engagement and Relationship Building.
Technical Consultation and Solution Development
Customer Support and After-Sales Service.
Customer Engagement and Relationship Building:
Identify and target potential customers in the bearing and power transmission industry.
Conduct market research and analysis to understand customer needs, industry trends, and competitive landscape.
Build and maintain strong relationships with existing and prospective customers, understanding their requirements and providing them with personalized solutions.
Frequent visits to customer sites (planning, maintenance, engineering, operations) to assess their needs, provide technical advice, and promote company products and services.
Conduct product demonstrations and presentations to showcase the features, benefits, and applications of the company's bearing and engineering solutions.
Participate in events to promote Products and Services.
Technical Consultation and Solution Development:
Provide technical expertise and support to customers, addressing their inquiries, concerns, and technical challenges.
Discuss with customers how we can collaborate to enhance performance expectations upon application and engineering requirements.
Gather customer specifications, drawings, and engineering data which must be addressed to Engineering for analysis and as a result customized solutions.
Work closely with the company's engineering team to join the process of customized products developing to meet client needs.
Submit technical proposals, quotations, and bids for customers (end users, purchasing), ensuring accuracy and alignment with their requirements and procedures.
Sales Indicators and Business Development:
Develop and execute sales strategies and plans to achieve sales targets and revenue goals.
Identify and pursue new business opportunities, including new segment markets, facilities and customer management areas along production line.
Conduct regular sales forecasting, pipeline management, and reporting to track progress and identify areas for improvement.
Collaborate with the sales team and other departments (Quality Control, Engineering, Finance, Logistics, Management) to optimize sales processes, enhance customer experience, and drive business growth.
Encourage Participation in industry events, trade shows, and conferences to network, promote company products, and generate leads.
Search and Develop new accounts
Market Intelligence and Competitor Analysis:
Monitor market trends, competitor activities, and industry developments in the bearing and power transmission markets.
Gather and analyze market intelligence to identify emerging customer needs, technological advancements, and competitive threats.
Provide feedback and insights to internal teams, such as product development, marketing, and management, to drive continuous improvement and innovation.
Customer Support and After-Sales Service:
Collaborate with the customer service team to ensure smooth order processing, delivery, and post-sales support.
Address customer inquiries, complaints, and technical issues in a timely and effective manner.
Follow up with customers to ensure customer satisfaction, identify opportunities for upselling or cross-selling, and foster long-term relationships.
Requirements
Industrial sales: 3 to 5 years
Technical experience on Bearings and Power Transmission: 3 to 5
Industrial design and manufacturing: 2 to 4
Industrial Maintenance , Engineering, Operations: 3 to 5
Benefits
Work for a leading global company with presence in USA and across Latam.
Highly competitive compensation.
Location: Home based - Worldwide
Canonical is a global software company that publishes Ubuntu and open-source enterprise solutions for cloud, developer, IoT and AI. Ubuntu is the fastest growing Linux distribution and ranks as the number #1 OS in the cloud.
In partnership with Google, Amazon, IBM and Microsoft, Canonical helps companies become more agile, productive and adopt new technologies faster. Examples of customer success include AI, Blockchain, IoT, Advanced Robotics and self-driving cars, where Ubuntu is the preferred development platform.
The role of a Sales Development Representative at Canonical
Canonical is profitable and growing. We consider our sales development organization to be the best technology sales academy in the market, and as such, we select exceptional and ambitious candidates to join our team. You will enjoy this role if you are organized, persistent, charismatic, and hard-working. You will need to be interested in tech and its business implications. In this role, you will collaborate with a regional sales and marketing team, and your primary objective is to find customer projects that fit our product lines and spread the good name of Canonical across multiple different industries and geographies.
Click
HERE
to watch our SDR team discuss their role in Canonical
What your day will look like
Handle inbound customer inquiries across email, phone and chat
Execute outbound sales & marketing campaigns
Travel to events and conferences worldwide, presenting on booths and driving face-to-face marketing and sales opportunities
Collaborate across multiple teams and senior stakeholders to drive results
Work directly with marketing on campaigns
Research information about prospective customers
Generate a multi-million pound pipeline
Identify prospects and market trends
Help define the processes and policies for the team
Liaise with new and existing customers, setting up and attending meetings whilst actively mapping accounts to identify new opportunities
Accurately create, update, maintain and nurture leads on global opportunities
What we are looking for in you
Excellent academic results at school and university
Passion for business and technology
Commitment to continuous learning and improvement - curious, flexible, scientific
Creative problem solving and cross team collaboration
Verbal and written communication skills
Result driven with an over-achiever spirit
Persistence & perseverance
What we offer you
Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits above, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilisation. Our compensation philosophy is to ensure equity right across our global workforce.
In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, please ask your Talent Partner.
Personal learning and development budget of 2,000USD per year
Annual compensation review
Recognition rewards
Annual holiday leave
Parental Leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues at ‘sprints’
Priority Pass for travel and travel upgrades for long haul company events
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Remote
Automattic, the tech powerhouse behind
WordPress.com
,
Jetpack
,
Tumblr
, and
WooCommerce
, is looking for the world’s best systems engineers. On our Systems team, you’ll deliver high availability, performance, and security for tens of billions of page views and over a billion web surfers each month—from
30 private data centers
in 30 locations on 6 continents. Help us develop, build, and maintain a leading global infrastructure and share our learnings with the world.
As part of a small and vertically integrated team responsible for a huge setup, you’ll have a unique opportunity to participate in all aspects of the management of our infrastructure, including:
Maximizing the availability and uptime of all services through proactive planning, sound architectural decisions, automation and rapid response to failures;
Making Automattic services as fast as possible for our users through optimization of server-side and client-side interactions, and work with 3rd party services where necessary;
Ensuring our services are safe and secure for both our users and employees through a combination of proactive monitoring and enforcement, real-time response, and maintaining data integrity/backups to allow recovery from disasters;
Removing as much friction as possible between Automattic developers and their goal of shipping software. When there are questions, we provide answers—usually in a matter of minutes, sometimes seconds;
Here's a real-time traffic map. Each color represents an Automattic data center:
http://automattic.com/automattic-data-centers
The Systems Engineer position might be a good fit if you:
Have maintained large Nginx setups with advanced routing configuration, load balancing, reliable performance and high availability;
Have run very large MySQL/MariaDB deployments while maintaining an unparalleled level of performance, uptime and data integrity;
Have experience running and debugging PHP applications at scale;
Understand the relationship of these services with the lower level systems stacks - filesystems, network, memory management, kernel internals, etc;
Have deep operational and maintenance experience with very large and complex public facing web hosting systems;
Can autonomously architect, prototype, and maintain solutions to different problems and hosting requirements;
Possess extreme attention to detail and strive for unparalleled operational excellence;
Are open and available for a 2-3 week post-COVID travel per year to meet up with your teammates in person.
Want to know more about how we do things? Watch:
We are looking to expand our team and aim to reflect and expand on the diversity of Automatticians currently working with us. At Automattic, we value diversity and know that different perspectives will ensure our team is innovative and creative thinking.
Salary range: $120,000-$180,000+ USD.
Please note that salary ranges are global, regardless of location, and we pay in local currency.
We are searching for high-caliber candidates with the skills and qualities to have a net positive for Automattic. Pay will reflect the potential contribution and the impact you can bring, which may, in some cases, go beyond the range stated for the right candidate.
We’re pleased to offer a straightforward, competitive base salary, providing financial clarity without complex variable components. This isn’t your typical work-from-home job: we are a fully-remote company with an open vacation policy. To see a full list of benefits by country, consult our
Benefits Page
. And check out these links to learn more about
How We Hire
and
What We Expect from Ourselves
.
#LI-DNI
About Automattic
Now in
our 20th year
, we’re the people behind
WordPress.com
,
WooCommerce
,
Beeper
,
Tumblr
,
Simplenote
,
Jetpack
,
Longreads
,
Day One
,
PocketCasts
, and more. We believe in making the web a better place.
We’re a distributed company with more than 1500 Automatticians in nearly every corner of the globe, speaking over a hundred different languages. Enriched by this diversity, we’re united by a singular mission: to democratize publishing, commerce, and messaging so anyone with a story can tell it, anyone with a product can sell it, and everyone can manage their communications from a single source. In short, we help maintain a balance in society, creating and continually refining powerful tools people can use to compete fairly—regardless of income, gender, politics, language, or where they live in the world.
We believe in Open Source
, and the vast majority of our work is available under the
GPL
. Automattic is a
Most Loved Company
, an Equal Opportunity employer, and
Disability Confident Committed
. (
Here’s what that might mean for you
.) If you need accommodations during the application or interview process, please
fill out this form
. We are committed to ensuring an accessible hiring process for all candidates. Learn more about our
Employee Resource Groups
.
You can track your application status and more at
MyGreenhouse
.
To learn about how we handle your data, please review our
Job Applicant & Candidate Privacy Notice
and our
Privacy Policy
.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. View the “Know Your Rights: Workplace Discrimination is Illegal” poster
here
. Automattic participates in the
E-Verify program
in certain locations, as required by law
.
Location: Barcelona, Spain; Romania; Thessaloniki, Greece
Workplace: remote
About Welo Life Sciences
Welo Life Sciences, a Welo Global brand, is a specialized language and technology partner serving pharmaceutical, CRO, and medical device organizations operating in regulated global markets. We deliver regulator-ready translation, linguistic validation, and localization solutions that support clinical trials, pharmacovigilance, regulatory affairs, labeling, and global commercialization. Our approach combines subject matter expertise with ISO-certified quality processes and technology-enabled workflows designed to integrate seamlessly into life sciences operations. With extensive experience supporting global product development and post-market requirements, Welo Life Sciences helps organizations accelerate timelines, protect data integrity, and maintain compliance across languages and regions. All solutions are delivered within a secure, audit-ready framework supported by seven ISO certifications. welolifesciences.com
Role Overview
The Life Sciences Senior Product Manager is a cross-functional position that requires taking ownership and responsibility for a Life Sciences product/service and all issues and considerations related to it. As a Product Manager, you’ll be the bridge between product stakeholders and the development team, taking the business requirements and defining the product requirements. Success depends on your ability to have deep knowledge of our customers' journey, the Welocalize business, and the impact of data.
Main Duties
Strategic Development: Play a central role in building capabilities that will empower multiple business-critical software projects.
Roadmap Leadership: Build insights into Welocalize use cases, strategize where software solutions can be applied to drive business impact and use these insights to build and champion the product roadmap.
Cross-functional collaboration: Closely partner with outstanding talent across engineering teams and drive tight integration with other systems to build effective software solutions.
Objective Setting: Define clear OKRs to ensure progress towards our goal of driving software adoption and effectiveness.
Stakeholder Engagement: Collaborate with internal operational stakeholders, external clients, and our engineering team to ensure product success.
Requirement Analysis & Solution Design: Collaborate with cross-functional teams to understand business requirements, define clear objectives, and develop technical plans. Work with stakeholders to identify opportunities where software can provide valuable insights and solutions.
Performance Assessment: Develop metrics that reflect the needs of the business for their stakeholder cases, partner in the analysis of experiment results, interpret findings, and provide actionable recommendations.
Industry Awareness: Stay updated with the latest advancements in software development, technologies, and methodologies.
Product Development Leadership: Lead product development and launches by working with multiple stakeholders to define product requirements, prioritize features, and manage timelines.
Performance Monitoring: Monitor product performance and user feedback to ensure product success.
Stakeholder Engagement Plan: Develop and execute a formal plan to regularly engage with stakeholders to ensure all product needs are captured.
Requirement Documentation: Ensure that requirements slated for development are internally consistent, well-described, and granular enough to be implemented by developers.
Team Collaboration: Collaborate with the development team by involving them in the development of the product vision, sharing credit for success, thinking through nuances before presenting requirements, and creating schedules through consensus.
Culture Contribution: Contribute to a culture of excellence, open communication, courage, and respect
Requirements
5+ years of Product Management experience, preferably in tech-centric roles within life sciences or a closely related field.
Familiarity with AI and ML technologies and localization platforms, including TMS, CAT tools, LQA, MT, and integrations.
Proven track record in leading and delivering tech projects with high precision and user-centric focus.
Experience with clinical trial management systems or patient data handling is preferred.
Familiarity with global regulatory requirements pertaining to clinical trials and document management will be valued.
Strong practical knowledge of MS Office, Atlassian (JIRA, Confluence).
Background in cloud solutions, SaaS platforms, or enterprise software development.
Skills & Knowledge
Executive Interaction: Demonstrated ability to work with senior executives, stakeholders, and users to define and manage scope, strategy, and requirements.
Quantitative Skills: Strong ability to seek out, understand, and dive into data, research, and others' thoughts to support data-driven decision-making.
Communication Skills: A well-rounded communicator, collaborator, and presenter who loves to share findings and insights. Strong verbal and written communication skills (including analysis, interpretation, & reasoning)
Methodology Understanding: Understanding of Lean and Agile methodologies.
Attention to Detail: Self-motivated with critical attention to detail, deadlines, and reporting.
Problem-Solving: Ability to work creatively and analytically in a problem-solving environment.
Autonomy & Teamwork: Ability to work well autonomously and within a team in a fast-paced and deadline-oriented environment.
Presentation Skills: Ability to build clear and concise presentations and communicate effectively at every level of the organization.
Product Execution: Demonstrated specialization, execution, and delivery of software products.
Project Management Skills: Demonstrated project management skills, including effective planning, organizing, and administration of multi-functional work responsibilities.
Facilitation Skills: Demonstrated ability to facilitate cross-functional planning sessions (e.g., Scrum and Squad in Agile).
Team Inspiration: Demonstrated ability to effectively partner across, collaborate with, and inspire teams and individuals, including remote employees.
Negotiation Skills: Ability to negotiate and resolve complex and sensitive issues with diplomacy and persuasiveness.
This role is an exciting opportunity to drive meaningful change, innovate, and contribute to the success of Welocalize and our clients. If you thrive in a fast-paced environment and are passionate about delivering high-quality software solutions, we’d love to hear from you!
Location: Home Based - Americas; Home based - EMEA
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder-led, profitable, and growing.
We are hiring an
Engineering Manager for IAM (Identity and Access Management)
to
build high-performing Go and Python services and secure identity and access management solutions that will be used across all company products. From
Ubuntu One SSO
to
Juju
,
LXD
and
MAAS
your team will define the way Canonical users, clients and community members access their favorite open source applications.
This is an opportunity for a software engineering manager with a passion for distributed systems operations to help us transform the future of identity management at Canonical. Experience in the identity and access management (IAM) field is desirable but not required. You will work with upstream open source projects, alongside internal teams to deliver high quality software that can be deployed on bare metal, public cloud and Kubernetes.
As the identity team engineering manager you will bring significant software development experience, Kubernetes knowledge and a keen eye for software design, performance and security. You will be responsible for working with product management to define the technical vision for the products, managing the team backlog, reviewing code and coaching younger team members.
You will also be involved in all the aspects of the software development process: you will design software, write high-quality code and tests, provide insightful code reviews, write documentation and help to troubleshoot issues.
In addition to the engineering behind the project itself, you'll have the chance to work with industry-leading teams inside Canonical, ensuring your work is backed by rock-solid data stores, and highly observable using our Kubernetes-based Observability stack. You'll work with broader open source communities, participating in "hackfest" events, webinars and conferences.
Location:
This role will be based remotely in the EMEA or AMER regions.
What we are looking for in you
Proven experience hiring and leading a high performance software engineering team
Experience with Go and Python software development
Ability to design and implement complex, distributed system
Experience working with container technology and Kubernetes
Strong understanding of software/infrastructure security and performance
Experience designing and/or operating large scale distributed systems
Knowledge of identity and access management technologies and standards is desirable but not essential
Exceptional academic track record from both high school and university
Undergraduate degree in a technical subject or a compelling narrative about your alternative chosen path
Professional written and spoken English with excellent presentation skills
Excellent interpersonal skills, curiosity, flexibility, and accountability
Ability to travel internationally twice a year for company events up to two weeks long
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Team Member Assistance Program & Wellness Platform
Opportunity to travel to new locations to meet colleagues
Priority Pass and travel upgrades for long-haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Boston, MA; Remote (USA)
Workplace: hybrid
Arcadia is dedicated to happier, healthier days for all. We transform diverse data into a unified fabric for health. Our platform delivers actionable insights for our customers to advance care and research, drive strategic growth, and achieve financial success. For more information, visit arcadia.io.
Why This Role Is Important To Arcadia
At Arcadia.io, an Implementation Manager (IM) is a highly capable project leader who does what it takes to successfully deliver our product and is the one person responsible for bringing the customer live. This role is the single nexus of a customer getting value out of Arcadia and Arcadia getting value out of their customer. The IM provides the first interaction and touchpoint throughout the relationship. As a result the IM makes a meaningful contribution to retention and the customer experience.
Implementation Managers have complete responsibility for the end-to-end design, execution, and management of implementation activities. IMs commit to running large, complex implementation projects at high quality and speed to accelerate the path to value for our customers.
The ideal candidate is highly organized, can manage competing priorities, understand data architecture and can communicate effectively with technical functions, client, business and clinical teams.
What Success Looks Like
In 3 months
- Learn about our platform, industry, and internal processes; complete onboarding requirements and Arcadia Core Platform Certification Engage with leading customers, participating in the development and execution of complex implementation plans and supporting client discussions and working sessions around implementation initiatives
- Manage components of the implementation such as integration workstreams
In 6 months
- Get to know the ins and outs of our technical implementation process; demonstrate knowledge of client data and platform configuration
- Independently manage multiple components of the implementation, including data integration and module implementations
In 12 months
- Independently manage an implementation from contract signature to go live, including all aspects of developing an implementation plan, managing project status, handling risks and issues, and coordinating across teams to deliver a successful implementation of our platform
- Obtain advanced certification on at least 1 additional module, demonstrating your knowledge of industry context, product functionality, and implementation best practices
- Contribute to implementation process improvement initiatives, defining best practices and improving tools and documentation
What You'll Be Doing
Running product implementations, developing project plan and coordinating kickoff, product installation, validation, training, and go live
Educating customer resources on Arcadia’s technical implementation processes, product architecture / functionality, best practices around complex healthcare data integration and platform usage to drive quality improvement. Analyzing and managing cost / utilization, and improve risk adjustment accuracy
Establishing engagement goals, priorities, and timelines. Developing a detailed project plan oriented around customer and internal objectives. Managing tasks on a day-to-day basis and reports status
Escalating and leading resolution of risks and issues including understanding complex technical challenges. Designing custom solutions leveraging Arcadia’s products and service capabilities
Responsible for customer communications. Owning all standing and ad-hoc project meetings
Coordinating customer, internal, and third-party activities. Ensuring project team collaboration and early escalation if project is tracking behind
Demonstrating strong organizational, presentation, and customer service skills; Communicating effectively on data structures and platform architecture
Clearly communicating program/project status, issues, risks, plans, etc. to senior management
Performing other related duties as assigned or requested
What You'll Bring
Bachelor’s degree in related field
At least 3 years leading account implementation processes in the software or technology arena in healthcare, preferably with claims and clinical data integration; in depth knowledge of and up to date hands-on experience with project management principles, tools and methods; ability to identify and effectively mitigate project- and account-level risks
Extensive healthcare experience, including industry knowledge of population health and value-based care required, including ability to master an in-depth understanding of our solutions, client strategic context, and industry trends to effectively advise clients as a trusted advisor in leveraging the data asset and platform
Experience with data aggregation and analysis with EHR and claims data strongly preferred, including experience with Tableau, QlikView, and SQL
Would Love for You to Have
Excellent presentation and communication skills, including ability to create powerful materials in Microsoft PowerPoint, Excel, Word, etc. Must have the ability to lead successful client meetings with executive, operational, clinical, and technical stakeholders
Strong problem solving, interpersonal, and organizational skills
Team attitude and the ability to foster team atmosphere within each project team; ability to work effectively with remote teams
What You'll Get
Be a part of a mission driven company that is transforming the healthcare industry by changing the way patients receive care
A flexible, remote friendly company with personality and heart
Employee driven programs and initiatives for personal and professional development
Be a member of the Arcadian and Barkadian Community
This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties. For any security-specific roles, the responsibilities would be further defined by the hiring manager.
About Arcadia
Arcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore our website.
Protect Yourself
If you have concerns about the authenticity of a job offer or recruitment-related communication claiming to be from Arcadia, we encourage you to verify by contacting us directly at (781) 202-3600 and select option 3. For more information, visit our website.
This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties. For any security-specific roles, the responsibilities would be further defined by the hiring manager.
Location: Home based - EMEA
We're enabling high-performing, rock-solid MongoDB deployments on any cloud or platform our customers choose. We want to create the world's best open source analog to MongoDB Altas or Amazon DocumentDB, which can be owned, controlled and operated by end-users on their own multi-cloud or on-premise environments.
Canonical is looking for an experienced Python developer with a background in MongoDB who will help us to build a fully managed MongoDB solution based on Juju. We're aiming to build the most reliable and secure way to deploy and operate MongoDB on machines, VMs, public cloud and Kubernetes. The MongoDB team is small, meaning you will be a key contributor and your work will have a significant impact on the product and the broader ecosystem.
Who you are
You love technology and working with brilliant people.
You are an accomplished senior Python programmer that enjoys challenging projects in mission-critical environments.
You have experience operating and managing MongoDB clusters.
You are experienced with modern infrastructure deployment automations or with traditional Linux systems administration, operations, and package management.
You are passionate about quality and automatic testing.
Work with one of the industry's pioneers in open source with intelligent engineers at every level from engineer to CTO and CEO level. At Canonical we've honed our remote-first culture since 2004, established in the company from the very beginning. Enjoy a competitive salary, the flexibility to work and live where you wish, and the chance to work exclusively on impactful open source projects.
Canonical is proud to foster a workplace free from discrimination. We truly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better platform for our users and customers. This is something we value deeply and we encourage everyone to come be a part of the world of Ubuntu.
Location: Remote
We are looking for Software Developers with commercial C++ experience to join our team. We value people who are smart, calm, and thoughtful, and who care about getting the details right.
WHAT YOU’LL BE DOING:
Contribute to the design, implementation, testing, and deployment of the trading platform
Write a lot of asynchronous, template, network and thread-safety code
WHAT WE LOOK FOR IN YOU:
Solid understanding of data structures, algorithms, and object-oriented programming in C++
Understanding of Linux system internals
Decent level of written and spoken English to work in an international environment
Performs well in a remote/hybrid team with variable, project-based responsibilities
NICE-TO-HAVE:
In-depth knowledge and expertise with low latency/real-time development with sub-microsecond latency
LockFree containers and thinking pattern
C programming knowledge (written drivers for Linux system, worked with the core etc.)
WHY SHOULD YOU JOIN OUR TEAM?
Great challenges with fast feedback loops
A welcoming group of highly qualified international professionals
Cutting-edge hardware and technology
Work remotely from anywhere in the world
Access any of our global offices anytime
Flexible schedule
40 paid days off
Location: Remote-Friendly (Travel-Required) | San Francisco, CA | Seattle, WA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role:
We are looking for Research Engineers to help us redesign how Claude interacts with external data sources. Many of the paradigms for how data and knowledge bases are organized assume human consumers and constraints. This is no longer true in a world of LLMs! Your job will be to design new architectures for how information is organized, and train language models to optimally use those architectures.
Responsibilities:
Designing and implementing from scratch new information architecture strategies
Performing finetuning and reinforcement learning to teach language models how to interact with new information architectures
Building “hard” knowledge base eval sets to help identify failure modes of how language models work with external data
Designing and evaluating advanced agentic search capabilities.
You may be a good fit if you:
Are a very experienced Python programmer who can quickly produce reliable, high quality code that your teammates love using
Have good machine learning research experience
Have experience developing software that utilizes Large Language Models such as Claude
Are results-oriented, with a bias towards flexibility and impact
Pick up slack, even if it goes outside your job description
Enjoy pair programming (we love to pair!)
Want to partner with world-class ML researchers to develop new LLM capabilities
Care about the societal impacts of your work
Have clear written and verbal communication
Strong candidates will also have experience with:
Collaborating with product teams to quickly prototype and deliver innovative solutions
Building complex agentic systems that utilize LLMs
Developing scalable distributed information retrieval systems, such as search engines, knowledge graphs, RAG, indexing, ranking, query understanding, and distributed data processing
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$350,000
—
$850,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, CA | New York City, NY | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role:
Multi-Agent systems are becoming an increasingly important part of how AI is deployed, whether via fast small-model subagents inside a product, or
large groups of agents
solving
very large problems
. Training Claude to be maximally effective and safe within large groups is a challenging new area of reinforcement learning, and represents a new axis for scaling test time compute.
We are looking for researchers who have experience training multi-agent systems at the largest scale and an appreciation for the incentives and mechanism design that come into play.
Responsibilities:
Help create and optimize environments and data for model training that maximize Claude’s performance or ease of use on agentic tasks
Ideate, develop, and compare the performance of different agent harness configurations (eg memory, context management, communication architectures for agents)
Design and implement rigorous quantitative benchmarks for large scale agentic tasks
Work with our product org to find solutions to our most vexing challenges in applying agents to our products
You may be a good fit if you:
Have experience with large-scale RL on language models
Have experience training multi-agent systems
Enjoy going deeply into the roots of a problem and understanding its foundations, rather than its surface.
Have good communication skills and an interest in working with other researchers on difficult tasks
Have a passion for making powerful technology safe and societally beneficial
Are excited for a mission-driven org with fast-paced, impactful work
Representative projects:
Design and build reinforcement learning environments to train groups of Claudes how to solve problems together efficiently
Design and build agent affordances that unlock new capabilities and scales of agents, while keeping the Bitter Lesson in mind
Design and build a novel eval that measures how large teams of agents interact in groups to solve problems
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$500,000
—
$850,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, CA | New York City, NY | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role:
Running machine learning (ML) algorithms at our scale often requires solving novel systems problems. As a Performance Engineer, you'll be responsible for identifying these problems, and then developing systems that optimize the throughput and robustness of our largest distributed systems. Strong candidates here will have a track record of solving large-scale systems problems and will be excited to grow to become an expert in ML also.
You may be a good fit if you:
Have significant software engineering or machine learning experience, particularly at supercomputing scale
Are results-oriented, with a bias towards flexibility and impact
Pick up slack, even if it goes outside your job description
Enjoy pair programming (we love to pair!)
Want to learn more about machine learning research
Care about the societal impacts of your work
Strong candidates may also have experience with:
High performance, large-scale ML systems
GPU/Accelerator programming
ML framework internals
OS internals
Language modeling with transformers
Representative projects:
Implement low-latency high-throughput sampling for large language models
Implement GPU kernels to adapt our models to low-precision inference
Write a custom load-balancing algorithm to optimize serving efficiency
Build quantitative models of system performance
Design and implement a fault-tolerant distributed system running with a complex network topology
Debug kernel-level network latency spikes in a containerized environment
Deadline to apply:
None. Applications will be reviewed on a rolling basis.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$280,000
—
$850,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Remote
Workplace: remote
Arcadia is dedicated to happier, healthier days for all. We believe that there is a better healthcare world – one powered by data. Our platform transforms complex, diverse data into a unified foundation for health, helping organizations deliver better care, boost revenue, and lower costs.
We’re a team of fiercely driven individuals committed to making healthcare more sustainable—and we’re looking for passionate people to help us get there.
For more information, visit arcadia.io.
Why This Role Is Important to Arcadia
At Arcadia.io, the Customer Success Manager (CSM) has complete responsibility for end-to-end customer success for Arcadia’s non-enterprise clients. CSMs commit to the ongoing work of making satisfied customers, through ensuring collective adoption of Arcadia capabilities, strong data quality, rapid and effective support, and smooth upgrades. The CSM displays an intimate understanding of Arcadia functionality and can marry this understanding with their knowledge of value-based care to lead product training, mitigate issues, and reconfigure tools to meet new business goals. A CSM’s experience and skills enable them to independently manage a portfolio of customer accounts operating as the clients’ primary point of contact. CSMs build long term relationships with their clients and are vested in their success.
CSMs have a knack for connecting strategic business objectives to Arcadia’s capabilities, enjoy getting into the weeds, and excel at critical problem solving. The CSM leads cross-functional teams to effectively troubleshoot, and project manage complex technical issues. As the customer’s primary point of contact, the CSM will prioritize executing projects to support each client’s business objectives, increasing the adoption of Arcadia tools and capabilities, manage post-initial implementation projects, communicate timelines, and be the first line of expertise and support for Arcadia customers.
In this position, you will work closely with division leaders, implementation management, production support SMEs, engineering, product managers and service desk teams.
What Success Looks Like
In 3 months
· Complete Arcadia Core Platform certification and onboarding requirements
· Successfully onboard to all customers in assigned portfolio
· Coordinate with internal teams to create and execute against project timelines
· Communicate project status updates to customer leadership
· Provide support to assigned customer accounts with oversight
· Know each assigned customers’ scope of work and overarching Arcadia use cases
· Drive issue resolution through coordination with internal teams
· Show a base understanding of how Arcadia supports several population health programs focused on Cost, Utilization, Quality and Risk performance
· Have a strong understanding of Arcadia’s security protocols and processes
· Convey ideas and solutions effectively, professionally and with the appropriate sensitivity through verbal and written communication
In 6 months
· Act as the primary CSM on assigned customer accounts with minimal oversight
· Manage day to day operations of each customer
· Train customers on the base platform and be able to tailor the training to customers’ needs
· Understand Arcadia’s data ingestion processes and be able to troubleshoot processing issues at a high-level
· Be knowledgeable on a customer’s strategic goals and initiatives supported through Arcadia
· Be able to guide clients through recommended product configurations that are in alignment with clients’ goals and initiatives
· Assist in leading and executing planning and adoption workshops with customers
· Use technical skills and critical thinking to assist in investigating highly complex issues. Develop and execute against remediation plans
· Understand and translate issue impact relative to customers’ business needs
· Full accountability for managing small to medium implementation projects for Arcadia data feeds and applications
· Develop strategic customer roadmaps, focusing on growth, adoption, and partnership in collaboration with management
· Leverage Arcadia tools to monitor adoption of Arcadia capabilities and flag risks
· Assist management in designing and executing a contract renewal strategy for an applicable customer
In 12 months
· Manage several customer accounts independently
· Train customers across Arcadia product suite
· Demonstrate fluency in the interconnectivity between product functionality, data quality, data dependencies, and a client’s end use case
· Develop strategies to help a client reach their business goals through solutioning, product configuration changes and trainings
· Have full accountability in developing strategic customer roadmaps, focusing on growth, adoption, and partnership
· Assist in the onboarding and mentoring of new Customer Success Analysts and Customer Success Managers
· Work with product and engineering teams to relay customer feedback on feature improvements.
· Assist in the onboarding and mentoring of new Customer Success Analysts and Customer Success Managers
What You'll Be Doing
Serving as the primary day-to-day point of contact for customers live on the Arcadia platform
Connecting the dots between platform functionality, data dependencies/data model, and customer use cases to support capability adoption plans
Be a resource with shared accountability for achieving and maintaining high Net Promoter Scores for assigned customers
Driving adoption and scaling the use of Arcadia capabilities at your customers to pave a path for Arcadia capability growth
Investigating escalated and highly complex issues to develop remediation plans with internal teams. Driving complex issue resolution through collaboration with cross-functional Arcadia teams
Managing the implementation of product upgrades, significant platform changes, annual quality measure updates, and data integration quality control processes.
Developing strong customers relationships and effectively communicating issue root cause/remediation and product functionality
Learning customers’ business goals to facilitate internal decisions, e.g. strategize platform upgrades, prioritization of updates, understand issue impact, internal escalation and managing platform adoption.
Conducting customer trainings and demos across the Arcadia product suite to facilitate adoption
Acting as the translator between internal and external teams regarding complex technical concepts and business needs
Educating customers on Arcadia processes including data integration, data processing, upgrades, issue resolution
Gaining an in depth understanding of value-based care and how Arcadia tools support customers to achieve success across multiple population health programs
Mastering the Arcadia Product Suite and understanding Arcadia’s data flow processes to be first line of support for customers
Leveraging tools such as Jira, Confluence, Smartsheet, and SQL
What You'll Bring
Years related work experience; Customer Success Manager: 5+
Bachelor’s degree in IT or related technical field (Computer Science, Information Management, Mathematics, or other analytical discipline) or equivalent professional work experience
Experience working in technology or healthcare, preferably on the vendor side
Strong communication skills including the ability to interact with customers and explain technical concepts and product functionality clearly
Experience communicating with a wide range of audiences (tech, business, clinical, executive)
Excellent presentation and communication skills, including the ability to create compelling materials in Microsoft PowerPoint, Excel, Word, etc.
Regularly learn new skills, make timely decisions, and adapt well to change
Strong analytical, quantitative, problem solving and organizations skills
Attention to detail and ability to coordinate multiple tasks, set priorities and meet deadlines
Thrive as a self-starter with the curiosity and tenacity to learn complex concepts
Exceptional ability to complete committed follow-ups and tasks
Ability to travel approximately 30%.
Would Love for You to Have
Multiple years in IT support or relevant experience. Healthcare industry experience is a plus
Experience using technologies such as SQL Server, Microsoft Office, JIRA and others to aid our customers in resolving complex big data issues. Additional programming language experience is a plus
Experience interacting with Product and Engineering teams to identify and implement improvements to the software, and installation and configuration processes based on field Experience in value-based care. A robust understanding of EHR and claims data
Proven ability to lead successful client meetings with executive, operational, clinical, and technical stakeholders.
Knowledge of HIPAA, experience with EHR and/or Claims data, or experience in a secure data systems environment is a plus
What You'll Get
Support a wide variety of customers in the healthcare space – all focused on pulling healthcare tech into modernity
Be a part of a mission driven company that is transforming the healthcare industry by changing the way patients receive care
A flexible, remote friendly company with personality and heart
Employee driven programs and initiatives for personal and professional development
Great benefits like flextime time off
Be a member of the Arcadian and Barkadian Community
About Arcadia
Arcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore our website.
Protect Yourself
If you have concerns about the authenticity of a job offer or recruitment-related communication claiming to be from Arcadia, we encourage you to verify by contacting us directly at (781) 202-3600 and select option 3. For more information, visit our website.
This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties. For any security-specific roles, the responsibilities would be further defined by the hiring manager.
Location: Home based - Worldwide
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1000+ colleagues in 70+ countries and very few roles based in offices. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder led, profitable and growing. We are hiring an
Cloud Solutions Architect in our Alliances team
to help our biggest partners (companies like Intel, Nvidia, Google, Dell, HP, Accenture, Tata and the like) understand and embrace our open source platform for themselves and their customers.
Our worldwide field engineering team apply expert insights to real-world customer problems, enabling the enterprise adoption of Ubuntu, OpenStack, Kubernetes, AI/MLOps and a wide range of associated technologies. We are experts in the whole open source stack, from kernel to desktop, from cloud to the edge. Our team is also interested in business problems - building things reliably, efficiently and cost-effectively, and we have to learn to speak the language of our customers and their industries.
We help global companies embrace public and private cloud infrastructure, cloud native operations, and open source applications. For this team we are looking for several Alliances Engineers to support OEM (hardware manufacturers), GSI (global system integrators), ISV (independent software vendors), Channel partners and Public Cloud alliance partners. You will support various alliances and partners of Canonical to adopt our products and technologies, help business leaders to define joint go-to-market programs with partners from the technical standpoint.
We often say that our field engineers have 'the hardest job at Canonical' because customers can ask about any aspect of our solutions and products and expect a thoughtful, well-informed answer. We always want to do the best thing for our partners and customers, regardless of our company interests, and field engineers are the people we trust to ensure that is true.
Location
: This is a home-based role, we are hiring worldwide.
What your day will look like
Understand Ubuntu, Linux, networking and services in real-world environments
Architect cloud infrastructure solutions like Kubernetes, Kubeflow, OpenStack, Ceph, and Spark either On-Premises or in Public Cloud (AWS, Azure, Google Cloud)
Architect and integrate popular open source software such as PostgreSQL, MongoDB, Kafka, Cassandra and NGINX
Help partners to offer and architect joint solutions utilizing Canonical’s technologies on top of the public clouds and in the data center
Design and publish joint Reference Architectures and perform technical validations with various partners
Prepare and run onboarding sessions/workshops with various partners’ teams to promote Canonical products and solutions
If you have a passion for the latest open source technologies, cloud-native development, data center technologies such as Kubernetes and computer networking, you will love the Alliances Architect role at Canonical.
What we are looking for in you
Extensive experience with Linux (Ubuntu preferred), Kubernetes, Ceph, software automation
Experience designing and implementing solutions on top of public or private clouds
Python and bash understanding, troubleshooting skills
Fluent written and spoken English
Excellent communication and presentation skills
High motivation, ability to multi-task and follow-up reliably on commitments
Interest in customer-facing engagement, including pitching, demonstrating and understanding customer environment and needs
Interest in new technologies like LXD, Juju and Snaps
Ability to travel globally up to 30% of the time
Degree in Computer Science, Mathematics, Physics or related technical field experience
What we offer you
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person - we’ve been working remotely since 2004!
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues from your team and others
Priority Pass for travel and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do.
Canonical has been a remote-first company since its inception in 2004. Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-Remote
Location: Home Based - Americas
Canonical is a global software company that publishes Ubuntu and open-source enterprise solutions for cloud, developer, IoT and AI. Ubuntu is the fastest growing Linux distribution and ranks as the number #1 OS in the cloud.
In partnership with Google, Amazon, IBM and Microsoft, Canonical helps companies become more agile, productive and adopt new technologies faster. Examples of customer success include AI, Blockchain, IoT, Advanced Robotics and self-driving cars, where Ubuntu is the preferred development platform.
The role of a Sales Development Representative at Canonical
Canonical is profitable and growing. We consider our sales development organization to be the best technology sales academy in the market, and as such, we select exceptional and ambitious candidates to join our team. You will enjoy this role if you are organized, persistent, charismatic, and hard-working. You will need to be interested in tech and its business implications. In this role, you will collaborate with a regional sales and marketing team, and your primary objective is to find customer projects that fit our product lines and spread the good name of Canonical across multiple different industries and geographies.
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What your day will look like
Handle inbound customer inquiries across email, phone and chat
Execute outbound sales & marketing campaigns
Travel to events and conferences worldwide, presenting on booths and driving face-to-face marketing and sales opportunities
Collaborate across multiple teams and senior stakeholders to drive results
Work directly with marketing on campaigns
Research information about prospective customers
Generate a multi-million pound pipeline
Identify prospects and market trends
Help define the processes and policies for the team
Liaise with new and existing customers, setting up and attending meetings whilst actively mapping accounts to identify new opportunities
Accurately create, update, maintain and nurture leads on global opportunities
What we are looking for in you
Excellent academic results at school and university
Passion for business and technology
Commitment to continuous learning and improvement - curious, flexible, scientific
Creative problem solving and cross team collaboration
Verbal and written communication skills
Result driven with an over-achiever spirit
Persistence & perseverance
What we offer you
Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits above, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilisation. Our compensation philosophy is to ensure equity right across our global workforce.
In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, please ask your Talent Partner.
Personal learning and development budget of 2,000USD per year
Annual compensation review
Recognition rewards
Annual holiday leave
Parental Leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues at ‘sprints’
Priority Pass for travel and travel upgrades for long haul company events
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Home based - Worldwide
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1000+ colleagues in 70+ countries and very few roles based in offices. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder led, profitable and growing. We are hiring
Python and Kubernetes Specialist Engineers focused on Data, Workflows, AI/ML and Analytics Solutions
to join our teams building open source solutions for public cloud and private infrastructure.
As a software engineer on the team, you'll collaborate on end-to-end data analytics and MLOps solutions composed of popular, open-source, machine learning tools, such as Kubeflow, MLFlow, DVC, and Feast. You may also work on ETL, data governance and visualization tools like Apache SuperSet, dbt, workflow orchestration tools such as Airflow and Temporal, or data warehouse solutions such as Apache Trino, or ClickHouse. These solutions may be run on servers or on the cloud, on machines or on Kubernetes, on developer desktops, or as web services.
We serve the needs of individuals and community members as much as the needs of our Global 2000 and Fortune 500 customers; we make our primary work available free of charge and our Pro subscriptions are also available to individuals for personal use at no cost. Our goal is to enable more people to enjoy the benefits of open source, regardless of their circumstances.
Location:
This initiative spans many teams that are home-based and in multiple time zones. We believe in distributed collaboration but we also try to ensure that colleagues have company during their work hours! Successful candidates will join a team where most members and your manager are broadly in the same time zone so that you have the benefits of constant collaboration and discussion.
What your day will look like
Develop your understanding of the entire Linux stack, from kernel, networking, and storage, to the application layer
Design, build and maintain solutions that will be deployed on public and private clouds and local workstations
Master distributed systems concepts such as observability, identity, tracing
Work with both Kubernetes and machine-oriented open source applications
Collaborate proactively with a distributed team of engineers, designers and product managers
Debug issues and interact in public with upstream and Ubuntu communities
Generate and discuss ideas, and collaborate on finding good solutions
What we are looking for in you
Professional or academic software delivery using Python
Exceptional academic track record from both high school and university
Undergraduate degree in a technical subject or a compelling narrative about your alternative chosen path
Confidence to respectfully speak up, exchange feedback, and share ideas without hesitation
Track record of going above-and-beyond expectations to achieve outstanding results
Passion for technology evidenced by personal projects and initiatives
The work ethic and confidence to shine alongside motivated colleagues
Professional written and spoken English with excellent presentation skills
Experience with Linux (Debian or Ubuntu preferred)
Excellent interpersonal skills, curiosity, flexibility, and accountability
Appreciative of diversity, polite and effective in a multi-cultural, multi-national organisation
Thoughtfulness and self-motivation
Result-oriented, with a personal drive to meet commitments
Ability to travel twice a year, for company events up to two weeks long
Additional skills that would be nice to have
The following skills may be helpful to you in the role, but we don't expect everyone to bring all of them.
Proven track record of building highly automated machine learning solutions, data pipelines, or orchestrating workflows for the cloud.
Hands-on experience with machine learning libraries, or tools.
Experience with container technologies (Docker, LXD, Kubernetes, etc.)
Experience with public clouds (AWS, Azure, Google Cloud)
Working knowledge of cloud computing
Passionate about software quality and testing
Experience working on an open source project
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues
Priority Pass, and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Home Based - APAC; Home based - EMEA
Canonical is a leading provider of open-source software and operating systems for global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in more than 80 countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder led, profitable and growing.
We are hiring a
GitOps Engineering Manager
aspiring for a world-class devops and gitops engineering management challenge, bringing together operations management, software engineering and product development, and team leadership in a single high-value role. You will need to be a Linux and operations expert, as well as a great manager capable of leading a high-performance team, to excel in this role.
Our mission is to pioneer and prove new and better approaches to large-scale IS. We support Canonical and Ubuntu operations, but we also help shape Canonical's managed application service offerings, raising the bar on devops and cloud-native operations. We take infra-as-code to the next level, blazing a trail to next-generation model-driven operations. We not only aim to automate every process that underpins our business, we also share that automation as open source packages which others use to drive their own operations.
We work across the full stack, from bare metal to Kubernetes, including cloud and virtualisation. We also work across the full range of infrastructure, from public cloud to private cloud and edge.
We have fully distributed, home-based teams in EMEA, APAC and the Americas. You will lead a team in your time zone, and report to a global director who may not be in your time zone.
Location
: This role will be based remotely in the APAC and EMEA region.
The role entails
Lead your team in daily agile devops practices
Represent the IS team to stakeholders, customers, and internal teams
Organize, coordinate and drive internal projects
Mentor engineers to improve their skills
Identify and measure team health indicators
Implement structured engineering and operations processes
Ensure proper team focus on priorities, milestones, and deliverables
Work to meet service level agreements with customer deployments around the globe
Deliver quality managed services in a consistent, timely manner
What we are looking for in you
Drive and a track record of going above-and-beyond expectations
Proven experience of software delivery using infrastructure as code
Proven experience managing devops teams for SAAS or similar offerings
Understanding of testing methodologies and maintainable code quality
Technical aptitude for understanding complex distributed systems
Experience with cloud topologies and technologies
Ability to travel twice a year, for company events up to two weeks long
An exceptional academic track record from both high school and university
Nice-to-have skills
Experience with Ubuntu system administration
Experience with agile software development methodologies
Experience working in and managing distributed teams
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Program
Opportunity to travel to new locations to meet colleagues
Priority Pass, and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Houston, United States
Dallas, United States
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San Francisco, CA | New York City, NY | Seattle, WA
San Francisco, CA | New York City, NY | Seattle, WA
УдалённоГеография найма не уточнена
УдалённоМожно работать из любой страны
УдалённоГеография найма не уточнена
УдалённоThis initiative spans many teams that are home-based and in multiple time zones; Successful candidates will join a team where most members and your manager are broadly in the same time zone so that you have the benefits of constant collaboration and discussion
УдалённоYou will lead a team in your time zone, and report to a global director who may not be in your time zone; Home Based - APAC; Home based - EMEA