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Location: São Paulo, Brazil Workplace: remote At TechBiz Global , we are providing recruitment service to our TOP clients from our portfolio. We are currently looking for a skilled Sales executive to join one of our clients' teams. We are seeking a candidate with strong experience in financial services, wealth management, or fintech sales to build and grow the client base among HNWI and ultra-HNWI investors in São Paulo. The role involves business development, client relationship management, and execution of high-touch sales strategies to introduce client’s proprietary algorithmic trading models as premium investment solutions. Key Responsibilities Develop and execute a sales strategy to acquire and manage HNWI clients, family offices, and boutique wealth managers in São Paulo and broader Brazil. Promote client’s AI-driven algorithmic trading products as differentiated solutions for portfolio diversification, alpha generation, and risk management. Build and maintain long-term relationships with clients, ensuring high levels of satisfaction and retention. Conduct client presentations, portfolio demonstrations, and educational sessions to articulate the value of algorithmic trading. Collaborate with the marketing and product teams to customize offerings and improve client acquisition campaigns. Stay informed on local financial regulations, market trends, and competitive landscape to identify opportunities. Manage the end-to-end sales cycle, from lead generation to onboarding and after-sales client support. Meet and exceed quarterly revenue and client acquisition targets. Bachelor’s degree in Business, Finance, Economics, or related field (MBA/CFA a plus). 5+ years of experience in sales within private banking, wealth management, asset management, or fintech. Strong network and relationships with HNWI / family offices / investment advisors in São Paulo. Proven track record of meeting or exceeding sales targets in high-value financial products. Excellent presentation, negotiation, and relationship management skills. Knowledge of algorithmic trading, hedge funds, structured products, or alternative investments strongly preferred. Bilingual: Portuguese (native) and English (fluent). Spanish is a plus.

Location: One Kattameya, Cairo Workplace: onsite We are committed to empowering consumers through accessible financing solutions that enhance their purchasing power. As part of our continued growth, we are looking for enthusiastic and driven Agents to join our team across malls, large retail outlets, and in the field. In this role, you will focus on activating Go Plus customers, ensuring they have a seamless and professional experience throughout their journey with Klivvr. This opportunity requires excellent communication skills, a customer-focused attitude, and a strong drive to meet and exceed activation targets in both retail and on-ground environments. What you will do Approach potential customers in-store and at field locations to promote our financing products. Explain product features and guide customers through the financing application process. Fulfill sales requests generated in stores or through field outreach, ensuring timely and professional handling. Ensure all data is accurately entered and submitted via the digital application system. Respond to customer requests made in retail locations or through off-site channels. Visit customer locations to deliver the financed product and complete all required paperwork, ensuring the full process is finalized at the customer’s convenience. Represent the company with professionalism during on-site visits and maintain high service standards. Consistently meet or exceed daily, weekly, and monthly sales targets. Follow up with potential leads generated from stores or field outreach to convert into successful sales. Ensure all customer interactions and applications comply with internal policies and quality standards. Confirm all required documentation is collected, verified, and uploaded correctly. Provide daily updates on activities, leads, and conversions to supervisors. Report any challenges or feedback from the field that could help improve service delivery. Work closely with teammates and field supervisors to ensure efficient territory coverage. Support team initiatives and maintain a positive and collaborative work environment. To succeed in the role, you’ll need to have: Bachelor’s degree is mandatory. Minimum of 1 year of experience in sales, preferably in retail, field sales, or consumer financing. Strong interpersonal and communication skills. Customer-focused with the ability to build rapport quickly. Willingness to conduct visits to customer locations. Flexibility to work on a shift basis, including weekends and public holidays. Self-motivated and goal-oriented. Proficient in using digital tools, tablets, and CRM systems. English level: Very Good (B2+/C1).

Location: San Francisco Workplace: Hybrid ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products. THE ROLE AI Native is our segment for companies whose core product is AI, from their first model in production through serious scale. You'll be the first person at Baseten to reach many of these founders, and you'll win them early. This is a high-velocity, high-intensity seat. You're running many early-stage opportunities at once, moving fast with founders who move fast, and going deep enough technically to be useful on day one. If you want a front-row seat to the frontier of AI and the ambition to grow into our largest accounts, this is the seat. RESPONSIBILITIES - Source, close, and grow new business with early-stage AI companies. You own pipeline generation, not just what's handed to you - Run fast, technical sales cycles with founders and early engineering teams, from first call to first production workload - Prioritize ruthlessly across a high volume of opportunities and drive each one forward without dropping the thread - Pull in applied research and engineering when a deal needs depth, and keep everyone moving on your timeline - Bring the field back to product. You see what early AI teams need before the rest of the market does REQUIREMENTS - 2+ years of closing sales experience in a SaaS or infrastructure business, with a record of closing - Genuine curiosity about open-source models and AI infrastructure. You follow model releases and can hold a real conversation with engineers - Strong prioritization and project management instincts: you know which deal needs you today and you keep the rest alive - Comfortable selling to founders and technical buyers who expect substance, not a pitch - Thrives on intensity, ambiguity, and a fast-paced early-stage environment BENEFITS - Competitive compensation, including meaningful equity - (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents - Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!) - Paid parental leave - Fertility and family-building stipend through Carrot - (U.S. only) Company-facilitated 401(k) - Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities. Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you. At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).

Location: Juvigny, France; Gorbio, France; Saint-Malo, France Transformez votre passion pour l'industrie du luxe en une opportunité de carrière. Explorez le monde des marques haut de gamme et ayez un impact durable sur les secteurs de la mode, de la beauté, de la joaillerie ou encore de l'automobile. À propos du poste : En tant qu'évaluateur/évaluatrice de marques de luxe, vous entrerez dans l'univers du luxe pour évaluer discrètement l'expérience client en donnant un avis essentiel qui aidera les marques à affiner leurs services. Qu'il s'agisse de visiter des boutiques, d'acheter en ligne ou de retourner un produit, votre voix façonne l'avenir de l'industrie du luxe. - Flexibilité : chaque visite en boutique dure environ 20 minutes, ce qui vous donne la flexibilité d'effectuer plusieurs missions. - Opportunités fréquentes : effectuez plusieurs missions par mois et collaborez avec certaines des marques les plus prestigieuses au monde. Ce que vous ferez : 1. Choisissez vos missions : adaptez vos missions à vos préférences personnelles et à votre profil. 2. Visitez des boutiques de luxe ou évaluez en ligne : dialoguez avec les Conseillers dans les boutiques ou en ligne depuis le confort de votre domicile. 3. Observez attentivement : examinez l'ambiance, la qualité du service et l'expérience globale du client. 4. Donnez un avis honnête : utilisez notre plateforme pour partager vos observations à l'aide de questionnaires. Avantages du poste : •Une collaboration avec des marques emblématiques dans tous les secteurs d'activité. •Des missions flexibles adaptées à vos intérêts. •Une rémunération pour votre temps et votre contribution, avec la possibilité d'un remboursement sur les achats. •Une plateforme conviviale pour gérer les missions et les avis. Comment rejoindre la communauté CXG : 1. Inscrivez-vous : inscrivez-vous sur live.cxg.com et confirmez votre adresse e-mail. 2. Complétez votre profil : remplissez vos informations à 100 % et attendez que votre profil soit vérifié. 3. Obtenez la certification : validez la Certification Générale pour accéder aux missions. 4. Postulez pour des missions : explorez des missions avec des marques qui vous intéressent. 5. Commencez à évaluer : commencez à faire la différence sur le marché du luxe. Rémunération : - Évaluations sans achat : Gagnez une rémunération basée sur la complexité de la mission. - Évaluations avec achat : Remboursement des articles approuvés conformément aux instructions de la mission. À propos de CXG Chez CXG, nous mettons en relation des marques haut de gamme avec plus de 80 000 évaluateurs et évaluatrices dans 70 pays. Avec 12 bureaux dans le monde et près de deux décennies d'expertise dans le domaine de l'expérience client dans la vente au détail, nous nous engageons à redéfinir l'expérience client pour les géants du luxe. Rejoignez-nous et profitez de la flexibilité du travail en déplacement grâce à notre plateforme mobile, CXG Live. Sur cette plateforme, vous pouvez gérer en toute transparence les missions, les certifications et les avis. Requirements Vous avez 18 ans ou plus. Vous êtes déjà client(e) de marques haut de gamme ou de luxe. Vous n'êtes pas engagé(e) contractuellement avec des marques de vente au détail, afin de préserver l'intégrité. Vous êtes ponctuel(le), organisé(e), soucieux/soucieuse du détail et fiable. Vous êtes attentif/ve à et passionné(e) par l'expérience client. Aucune expérience antérieure n'est requise, nous accordons de l'importance aux commentaires honnêtes de la part de clients authentiques.

Location: Bayonne, France; Laval, France; Labège, France; Limoges, France Transformez votre passion pour l'industrie du luxe en une opportunité de carrière. Explorez le monde des marques haut de gamme et ayez un impact durable sur les secteurs de la mode, de la beauté, de la joaillerie ou encore de l'automobile. À propos du poste : En tant qu'évaluateur/évaluatrice de marques de luxe, vous entrerez dans l'univers du luxe pour évaluer discrètement l'expérience client en donnant un avis essentiel qui aidera les marques à affiner leurs services. Qu'il s'agisse de visiter des boutiques, d'acheter en ligne ou de retourner un produit, votre voix façonne l'avenir de l'industrie du luxe. - Flexibilité : chaque visite en boutique dure environ 20 minutes, ce qui vous donne la flexibilité d'effectuer plusieurs missions. - Opportunités fréquentes : effectuez plusieurs missions par mois et collaborez avec certaines des marques les plus prestigieuses au monde. Ce que vous ferez : 1. Choisissez vos missions : adaptez vos missions à vos préférences personnelles et à votre profil. 2. Visitez des boutiques de luxe ou évaluez en ligne : dialoguez avec les Conseillers dans les boutiques ou en ligne depuis le confort de votre domicile. 3. Observez attentivement : examinez l'ambiance, la qualité du service et l'expérience globale du client. 4. Donnez un avis honnête : utilisez notre plateforme pour partager vos observations à l'aide de questionnaires. Avantages du poste : •Une collaboration avec des marques emblématiques dans tous les secteurs d'activité. •Des missions flexibles adaptées à vos intérêts. •Une rémunération pour votre temps et votre contribution, avec la possibilité d'un remboursement sur les achats. •Une plateforme conviviale pour gérer les missions et les avis. Comment rejoindre la communauté CXG : 1. Inscrivez-vous : inscrivez-vous sur live.cxg.com et confirmez votre adresse e-mail. 2. Complétez votre profil : remplissez vos informations à 100 % et attendez que votre profil soit vérifié. 3. Obtenez la certification : validez la Certification Générale pour accéder aux missions. 4. Postulez pour des missions : explorez des missions avec des marques qui vous intéressent. 5. Commencez à évaluer : commencez à faire la différence sur le marché du luxe. Rémunération : - Évaluations sans achat : Gagnez une rémunération basée sur la complexité de la mission. - Évaluations avec achat : Remboursement des articles approuvés conformément aux instructions de la mission. À propos de CXG Chez CXG, nous mettons en relation des marques haut de gamme avec plus de 80 000 évaluateurs et évaluatrices dans 70 pays. Avec 12 bureaux dans le monde et près de deux décennies d'expertise dans le domaine de l'expérience client dans la vente au détail, nous nous engageons à redéfinir l'expérience client pour les géants du luxe. Rejoignez-nous et profitez de la flexibilité du travail en déplacement grâce à notre plateforme mobile, CXG Live. Sur cette plateforme, vous pouvez gérer en toute transparence les missions, les certifications et les avis. Requirements Vous avez 18 ans ou plus. Vous êtes déjà client(e) de marques haut de gamme ou de luxe. Vous n'êtes pas engagé(e) contractuellement avec des marques de vente au détail, afin de préserver l'intégrité. Vous êtes ponctuel(le), organisé(e), soucieux/soucieuse du détail et fiable. Vous êtes attentif/ve à et passionné(e) par l'expérience client. Aucune expérience antérieure n'est requise, nous accordons de l'importance aux commentaires honnêtes de la part de clients authentiques.

Location: Dainville, France; Boulogne-sur-Mer, France; Wambaix, France; Charleville-Mézières, France Transformez votre passion pour l'industrie du luxe en une opportunité de carrière. Explorez le monde des marques haut de gamme et ayez un impact durable sur les secteurs de la mode, de la beauté, de la joaillerie ou encore de l'automobile. À propos du poste : En tant qu'évaluateur/évaluatrice de marques de luxe, vous entrerez dans l'univers du luxe pour évaluer discrètement l'expérience client en donnant un avis essentiel qui aidera les marques à affiner leurs services. Qu'il s'agisse de visiter des boutiques, d'acheter en ligne ou de retourner un produit, votre voix façonne l'avenir de l'industrie du luxe. - Flexibilité : chaque visite en boutique dure environ 20 minutes, ce qui vous donne la flexibilité d'effectuer plusieurs missions. - Opportunités fréquentes : effectuez plusieurs missions par mois et collaborez avec certaines des marques les plus prestigieuses au monde. Ce que vous ferez : 1. Choisissez vos missions : adaptez vos missions à vos préférences personnelles et à votre profil. 2. Visitez des boutiques de luxe ou évaluez en ligne : dialoguez avec les Conseillers dans les boutiques ou en ligne depuis le confort de votre domicile. 3. Observez attentivement : examinez l'ambiance, la qualité du service et l'expérience globale du client. 4. Donnez un avis honnête : utilisez notre plateforme pour partager vos observations à l'aide de questionnaires. Avantages du poste : •Une collaboration avec des marques emblématiques dans tous les secteurs d'activité. •Des missions flexibles adaptées à vos intérêts. •Une rémunération pour votre temps et votre contribution, avec la possibilité d'un remboursement sur les achats. •Une plateforme conviviale pour gérer les missions et les avis. Comment rejoindre la communauté CXG : 1. Inscrivez-vous : inscrivez-vous sur live.cxg.com et confirmez votre adresse e-mail. 2. Complétez votre profil : remplissez vos informations à 100 % et attendez que votre profil soit vérifié. 3. Obtenez la certification : validez la Certification Générale pour accéder aux missions. 4. Postulez pour des missions : explorez des missions avec des marques qui vous intéressent. 5. Commencez à évaluer : commencez à faire la différence sur le marché du luxe. Rémunération : - Évaluations sans achat : Gagnez une rémunération basée sur la complexité de la mission. - Évaluations avec achat : Remboursement des articles approuvés conformément aux instructions de la mission. À propos de CXG Chez CXG, nous mettons en relation des marques haut de gamme avec plus de 80 000 évaluateurs et évaluatrices dans 70 pays. Avec 12 bureaux dans le monde et près de deux décennies d'expertise dans le domaine de l'expérience client dans la vente au détail, nous nous engageons à redéfinir l'expérience client pour les géants du luxe. Rejoignez-nous et profitez de la flexibilité du travail en déplacement grâce à notre plateforme mobile, CXG Live. Sur cette plateforme, vous pouvez gérer en toute transparence les missions, les certifications et les avis. Requirements Vous avez 18 ans ou plus. Vous êtes déjà client(e) de marques haut de gamme ou de luxe. Vous n'êtes pas engagé(e) contractuellement avec des marques de vente au détail, afin de préserver l'intégrité. Vous êtes ponctuel(le), organisé(e), soucieux/soucieuse du détail et fiable. Vous êtes attentif/ve à et passionné(e) par l'expérience client. Aucune expérience antérieure n'est requise, nous accordons de l'importance aux commentaires honnêtes de la part de clients authentiques.

Location: Vineuil-Saint-Firmin, France; Éragny, France; Rueil-Malmaison, France; Villiers-en-Bière, France Transformez votre passion pour l'industrie du luxe en une opportunité de carrière. Explorez le monde des marques haut de gamme et ayez un impact durable sur les secteurs de la mode, de la beauté, de la joaillerie ou encore de l'automobile. À propos du poste : En tant qu'évaluateur/évaluatrice de marques de luxe, vous entrerez dans l'univers du luxe pour évaluer discrètement l'expérience client en donnant un avis essentiel qui aidera les marques à affiner leurs services. Qu'il s'agisse de visiter des boutiques, d'acheter en ligne ou de retourner un produit, votre voix façonne l'avenir de l'industrie du luxe. - Flexibilité : chaque visite en boutique dure environ 20 minutes, ce qui vous donne la flexibilité d'effectuer plusieurs missions. - Opportunités fréquentes : effectuez plusieurs missions par mois et collaborez avec certaines des marques les plus prestigieuses au monde. Ce que vous ferez : 1. Choisissez vos missions : adaptez vos missions à vos préférences personnelles et à votre profil. 2. Visitez des boutiques de luxe ou évaluez en ligne : dialoguez avec les Conseillers dans les boutiques ou en ligne depuis le confort de votre domicile. 3. Observez attentivement : examinez l'ambiance, la qualité du service et l'expérience globale du client. 4. Donnez un avis honnête : utilisez notre plateforme pour partager vos observations à l'aide de questionnaires. Avantages du poste : •Une collaboration avec des marques emblématiques dans tous les secteurs d'activité. •Des missions flexibles adaptées à vos intérêts. •Une rémunération pour votre temps et votre contribution, avec la possibilité d'un remboursement sur les achats. •Une plateforme conviviale pour gérer les missions et les avis. Comment rejoindre la communauté CXG : 1. Inscrivez-vous : inscrivez-vous sur live.cxg.com et confirmez votre adresse e-mail. 2. Complétez votre profil : remplissez vos informations à 100 % et attendez que votre profil soit vérifié. 3. Obtenez la certification : validez la Certification Générale pour accéder aux missions. 4. Postulez pour des missions : explorez des missions avec des marques qui vous intéressent. 5. Commencez à évaluer : commencez à faire la différence sur le marché du luxe. Rémunération : - Évaluations sans achat : Gagnez une rémunération basée sur la complexité de la mission. - Évaluations avec achat : Remboursement des articles approuvés conformément aux instructions de la mission. À propos de CXG Chez CXG, nous mettons en relation des marques haut de gamme avec plus de 80 000 évaluateurs et évaluatrices dans 70 pays. Avec 12 bureaux dans le monde et près de deux décennies d'expertise dans le domaine de l'expérience client dans la vente au détail, nous nous engageons à redéfinir l'expérience client pour les géants du luxe. Rejoignez-nous et profitez de la flexibilité du travail en déplacement grâce à notre plateforme mobile, CXG Live. Sur cette plateforme, vous pouvez gérer en toute transparence les missions, les certifications et les avis. Requirements Vous avez 18 ans ou plus. Vous êtes déjà client(e) de marques haut de gamme ou de luxe. Vous n'êtes pas engagé(e) contractuellement avec des marques de vente au détail, afin de préserver l'intégrité. Vous êtes ponctuel(le), organisé(e), soucieux/soucieuse du détail et fiable. Vous êtes attentif/ve à et passionné(e) par l'expérience client. Aucune expérience antérieure n'est requise, nous accordons de l'importance aux commentaires honnêtes de la part de clients authentiques.

Location: Perrigny, France; Colmar, France; Troyes, France Transformez votre passion pour l'industrie du luxe en une opportunité de carrière. Explorez le monde des marques haut de gamme et ayez un impact durable sur les secteurs de la mode, de la beauté, de la joaillerie ou encore de l'automobile. À propos du poste : En tant qu'évaluateur/évaluatrice de marques de luxe, vous entrerez dans l'univers du luxe pour évaluer discrètement l'expérience client en donnant un avis essentiel qui aidera les marques à affiner leurs services. Qu'il s'agisse de visiter des boutiques, d'acheter en ligne ou de retourner un produit, votre voix façonne l'avenir de l'industrie du luxe. - Flexibilité : chaque visite en boutique dure environ 20 minutes, ce qui vous donne la flexibilité d'effectuer plusieurs missions. - Opportunités fréquentes : effectuez plusieurs missions par mois et collaborez avec certaines des marques les plus prestigieuses au monde. Ce que vous ferez : 1. Choisissez vos missions : adaptez vos missions à vos préférences personnelles et à votre profil. 2. Visitez des boutiques de luxe ou évaluez en ligne : dialoguez avec les Conseillers dans les boutiques ou en ligne depuis le confort de votre domicile. 3. Observez attentivement : examinez l'ambiance, la qualité du service et l'expérience globale du client. 4. Donnez un avis honnête : utilisez notre plateforme pour partager vos observations à l'aide de questionnaires. Avantages du poste : •Une collaboration avec des marques emblématiques dans tous les secteurs d'activité. •Des missions flexibles adaptées à vos intérêts. •Une rémunération pour votre temps et votre contribution, avec la possibilité d'un remboursement sur les achats. •Une plateforme conviviale pour gérer les missions et les avis. Comment rejoindre la communauté CXG : 1. Inscrivez-vous : inscrivez-vous sur live.cxg.com et confirmez votre adresse e-mail. 2. Complétez votre profil : remplissez vos informations à 100 % et attendez que votre profil soit vérifié. 3. Obtenez la certification : validez la Certification Générale pour accéder aux missions. 4. Postulez pour des missions : explorez des missions avec des marques qui vous intéressent. 5. Commencez à évaluer : commencez à faire la différence sur le marché du luxe. Rémunération : - Évaluations sans achat : Gagnez une rémunération basée sur la complexité de la mission. - Évaluations avec achat : Remboursement des articles approuvés conformément aux instructions de la mission. À propos de CXG Chez CXG, nous mettons en relation des marques haut de gamme avec plus de 80 000 évaluateurs et évaluatrices dans 70 pays. Avec 12 bureaux dans le monde et près de deux décennies d'expertise dans le domaine de l'expérience client dans la vente au détail, nous nous engageons à redéfinir l'expérience client pour les géants du luxe. Rejoignez-nous et profitez de la flexibilité du travail en déplacement grâce à notre plateforme mobile, CXG Live. Sur cette plateforme, vous pouvez gérer en toute transparence les missions, les certifications et les avis. Requirements Vous avez 18 ans ou plus. Vous êtes déjà client(e) de marques haut de gamme ou de luxe. Vous n'êtes pas engagé(e) contractuellement avec des marques de vente au détail, afin de préserver l'intégrité. Vous êtes ponctuel(le), organisé(e), soucieux/soucieuse du détail et fiable. Vous êtes attentif/ve à et passionné(e) par l'expérience client. Aucune expérience antérieure n'est requise, nous accordons de l'importance aux commentaires honnêtes de la part de clients authentiques.

Location: Juvigny, France; Menton, France; Saint-Malo, France Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. About the Role: As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury. • Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments. • Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide. What you will be doing: 1. Choose your assignments - align your missions with your personal preferences and profile. 2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home. 3. Observe carefully - check the ambiance, service quality, and overall customer experience. 4. Provide honest feedback - use our platform to share your observations through questionnaires. Perks of the Role: • Collaborate with iconic brands across industries. • Flexible assignments tailored to your interests. • Compensation for your time and input, with the potential for reimbursement on purchases. • A user-friendly platform for managing missions and feedback. How to Join the CXG Community: 1. Register: sign up at live.cxg.com and confirm your email. 2. Complete your profile: fill out your details to 100% and get verified. 3. Get certified: pass the General Certification to access missions. 4. Apply for missions: explore assignments with brands that excite you. 5. Start evaluating: begin making a difference in the luxury market. Compensation: • Non-Purchase Evaluations: Earn a fee based on mission complexity. • Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief. About CXG At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback. Requirements Must be 18 years of age or older. Current customer of premium and luxury brands. Not currently under contract with any retail brands, to ensure impartiality. Punctual, organized, detail-oriented, and reliable. Observant and passionate about customer experience. No prior experience is required; we value honest feedback from genuine customers.

Location: Vineuil-Saint-Firmin, France; Éragny, France; Rueil-Malmaison, France; Villiers-en-Bière, France Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. About the Role: As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury. • Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments. • Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide. What you will be doing: 1. Choose your assignments - align your missions with your personal preferences and profile. 2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home. 3. Observe carefully - check the ambiance, service quality, and overall customer experience. 4. Provide honest feedback - use our platform to share your observations through questionnaires. Perks of the Role: • Collaborate with iconic brands across industries. • Flexible assignments tailored to your interests. • Compensation for your time and input, with the potential for reimbursement on purchases. • A user-friendly platform for managing missions and feedback. How to Join the CXG Community: 1. Register: sign up at live.cxg.com and confirm your email. 2. Complete your profile: fill out your details to 100% and get verified. 3. Get certified: pass the General Certification to access missions. 4. Apply for missions: explore assignments with brands that excite you. 5. Start evaluating: begin making a difference in the luxury market. Compensation: • Non-Purchase Evaluations: Earn a fee based on mission complexity. • Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief. About CXG At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback. Requirements Must be 18 years of age or older. Current customer of premium and luxury brands. Not currently under contract with any retail brands, to ensure impartiality. Punctual, organized, detail-oriented, and reliable. Observant and passionate about customer experience. No prior experience is required; we value honest feedback from genuine customers.

Location: Perrigny, France; Colmar, France; Troyes, France Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. About the Role: As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury. • Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments. • Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide. What you will be doing: 1. Choose your assignments - align your missions with your personal preferences and profile. 2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home. 3. Observe carefully - check the ambiance, service quality, and overall customer experience. 4. Provide honest feedback - use our platform to share your observations through questionnaires. Perks of the Role: • Collaborate with iconic brands across industries. • Flexible assignments tailored to your interests. • Compensation for your time and input, with the potential for reimbursement on purchases. • A user-friendly platform for managing missions and feedback. How to Join the CXG Community: 1. Register: sign up at live.cxg.com and confirm your email. 2. Complete your profile: fill out your details to 100% and get verified. 3. Get certified: pass the General Certification to access missions. 4. Apply for missions: explore assignments with brands that excite you. 5. Start evaluating: begin making a difference in the luxury market. Compensation: • Non-Purchase Evaluations: Earn a fee based on mission complexity. • Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief. About CXG At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback. Requirements Must be 18 years of age or older. Current customer of premium and luxury brands. Not currently under contract with any retail brands, to ensure impartiality. Punctual, organized, detail-oriented, and reliable. Observant and passionate about customer experience. No prior experience is required; we value honest feedback from genuine customers.

Location: Bayonne, France; Laval, France; Labège, France; Limoges, France; Clermont-Ferrand, France Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. About the Role: As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury. • Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments. • Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide. What you will be doing: 1. Choose your assignments - align your missions with your personal preferences and profile. 2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home. 3. Observe carefully - check the ambiance, service quality, and overall customer experience. 4. Provide honest feedback - use our platform to share your observations through questionnaires. Perks of the Role: • Collaborate with iconic brands across industries. • Flexible assignments tailored to your interests. • Compensation for your time and input, with the potential for reimbursement on purchases. • A user-friendly platform for managing missions and feedback. How to Join the CXG Community: 1. Register: sign up at live.cxg.com and confirm your email. 2. Complete your profile: fill out your details to 100% and get verified. 3. Get certified: pass the General Certification to access missions. 4. Apply for missions: explore assignments with brands that excite you. 5. Start evaluating: begin making a difference in the luxury market. Compensation: • Non-Purchase Evaluations: Earn a fee based on mission complexity. • Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief. About CXG At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback. Requirements Must be 18 years of age or older. Current customer of premium and luxury brands. Not currently under contract with any retail brands, to ensure impartiality. Punctual, organized, detail-oriented, and reliable. Observant and passionate about customer experience. No prior experience is required; we value honest feedback from genuine customers.

Location: Dainville, France; Boulogne-sur-Mer, France; Wambaix, France; Charleville-Mézières, France Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. About the Role: As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury. • Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments. • Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide. What you will be doing: 1. Choose your assignments - align your missions with your personal preferences and profile. 2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home. 3. Observe carefully - check the ambiance, service quality, and overall customer experience. 4. Provide honest feedback - use our platform to share your observations through questionnaires. Perks of the Role: • Collaborate with iconic brands across industries. • Flexible assignments tailored to your interests. • Compensation for your time and input, with the potential for reimbursement on purchases. • A user-friendly platform for managing missions and feedback. How to Join the CXG Community: 1. Register: sign up at live.cxg.com and confirm your email. 2. Complete your profile: fill out your details to 100% and get verified. 3. Get certified: pass the General Certification to access missions. 4. Apply for missions: explore assignments with brands that excite you. 5. Start evaluating: begin making a difference in the luxury market. Compensation: • Non-Purchase Evaluations: Earn a fee based on mission complexity. • Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief. About CXG At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback. Requirements Must be 18 years of age or older. Current customer of premium and luxury brands. Not currently under contract with any retail brands, to ensure impartiality. Punctual, organized, detail-oriented, and reliable. Observant and passionate about customer experience. No prior experience is required; we value honest feedback from genuine customers.

Location: Salt Lake City, Utah Workplace: onsite Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work. Grounded in a singular system of truth, Filevine brings together data, documents, workflows, and teams into one unified platform—where modern legal work happens with clarity and consistency.   Powered by LOIS, the Legal Operating Intelligence System, Filevine connects context across every matter to transform legal operations from reactive to proactive. LOIS reads, understands, and reasons across your data to surface insight, automate complexity, and give professionals the clarity and confidence to see more, know more, and do more. Fueled by a team of exceptional collaborators and innovators, Filevine’s rapid growth has earned AI awards and recognition from Deloitte and Inc. as one of the most innovative and fastest-growing technology companies in the country. Job Summary:   The Partner Onboarding Specialist is an essential, internal function that supports Filevine Sales and our Certified Implementation Partners (CIP). The role's primary goal is to ensure a successful start to implementation by establishing correct expectations, project scope, and partner fit for every customer. This function focuses on coordinating internal teams and partners to align on best practices. By intervening before and during the transition to implementation, this role helps improve the quality of discovery and overall readiness. This proactive approach significantly reduces the risk of rework, escalations, and misalignment in later stages, ultimately delivering a smoother and more successful implementation experience for Filevine customers. What You'll Do: Sales Support & Early Alignment Work closely with Sales to improve discovery quality prior to implementation. Refine activities to thoroughly document customer processes, technical landscape, requirements, and KPIs upfront. Validate implementation-relevant details, assumptions, and expectations by reviewing Sales and discovery calls for accuracy before issuing quotes. Help Sales and Partners align customers to the right implementation partner based on implementation complexity (for example, basic setup versus complex implementation). Partner & Scope Alignment Validate Certified Implementation Partners’ Statements of Work (SOWs) to ensure scope aligns with customer needs uncovered during discovery. Improve CIP quote accuracy by ensuring partners are working from complete and accurate discovery inputs. Address gaps earlier in the process to reduce the need for post-quote discovery calls, rework, and clarifications. Guide partner selection based on compatibility to ensure a more balanced and diverse distribution. What You'll Need: 6+ years of experience in customer success, implementation coordination, onboarding, or account management roles (SaaS or technology preferred). 4-year Bachelor's degree (or equivalent) preferred. Experience working cross-functionally with Sales, Implementation, and external partners—particularly in post-sale or pre-implementation contexts. Strong understanding of implementation scoping, partner models, and statement-of-work validation. Proven ability to identify risk early and improve outcomes through process, clarity, and alignment. Highly organized with strong data tracking, reporting, and analytical skills. Comfortable operating in ambiguity and influencing outcomes without direct ownership. Experience with Salesforce is a plus. Legal industry experience is preferred. In addition to the qualifications listed above, we expect that our team members have the following: Proven ability to maintain focus, productivity, and composure in high-stress, fast-paced in-person environments. Highly adaptable to working in open-office layouts while staying focused and respectful of colleagues. Skilled at handling high-priority Zoom calls with upset customers on short notice, using empathy and composure to resolve complex issues. Work Location Expectation: Most roles for candidates in or near these metro areas (San Francisco, Salt Lake City, Chicago, or New York) are fully onsite. Some roles offer a hybrid schedule of 2–3 days in-office per week     Cool Company Benefits: - A dynamic, rapidly growing company, focused on helping organizations thrive  - Medical, Dental, & Vision Insurance (for full-time employees) - Competitive & Fair Pay - Maternity & paternity leave (for full-time employees) - Short & long-term disability - Opportunity to learn from a dedicated leadership team - Top-of-the-line company swag   Privacy Policy Notice Filevine will handle your personal information according to what’s outlined in our Privacy Policy.   Communication about this opportunity, or any open role at Filevine, will only come from representatives with email addresses using "filevine.com". Other addresses reaching out are not affiliated with Filevine and should not be responded to.

Location: Mexico City Workplace: hybrid Creatio is one of the fastest-growing AI software companies, with quarterly bookings reaching 255% of prior-year results, reflecting strong enterprise demand for AI CRM and workflow automation.With a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.We’re proud to be recognized by top industry analysts as a  Leader and Strong Performer in multiple Gartner and Forrester reports. In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.Who We’re Looking For:The Sales Development Representative (with Spanish) at Creatio is responsible for identifying and nurturing leads, prospecting for new opportunities, and setting the stage for strong client relationships in the low-code automation and CRM market. This role is critical in supporting Creatio’s sales pipeline by qualifying leads, collaborating closely with the sales team, and acting as a bridge between marketing initiatives and revenue generation.This is a hybrid role based in our Mexico City office, working with the LATAM market. Fluent English and Spanish are fully required for this position.  Responsibilities:Lead Generation & Prospecting: Proactively engage with prospective clients, identify and qualify sales opportunities, and generate interest in Creatio’s products.Market Research & Intelligence: Understand the competitive landscape, identify target industry segments, and stay informed of industry trends in CRM and low-code automation.Collaboration with Sales & Marketing: Partner with sales executives to strategize on lead quality and conversion, ensuring a seamless hand-off for qualified opportunities.Pipeline Management: Maintain accurate records of activities in the CRM, manage lead and account data, and monitor progress against sales metrics.Outbound Campaigns: Develop personalized email, phone, and LinkedIn outreach to effectively engage prospects and build a strong pipeline.Performance Optimization: Continuously refine outreach techniques and adopt best practices to enhance prospecting success.Requirements:Industry Knowledge: at least 1 year in an SDR, staffing, or related sales role, ideally within B2B SaaS, CRM, or automation software.Proven Track Record: Demonstrated success in generating leads, meeting or exceeding KPIs, and helping drive revenue growth.CRM and Sales Tools: Proficiency in CRM software and experience with prospecting tools (Sales Navigator, Outreach.io, etc.).Understanding of Low-Code & CRM Trends: Familiarity with low-code development and CRM software, with an understanding of how these technologies impact businesses.Bachelor’s degree in Business, Marketing, Communications, or a related field.Additional certifications in sales methodologies or familiarity with low-code/CRM technologies are a plus.Key Soft Skills:Communication & Interpersonal Skills: Excellent written and verbal communication skills to effectively engage C-level executives and decision-makers.Prospecting Techniques: Skilled in cold calling, email campaigns, and leveraging social media platforms like LinkedIn for prospecting.Analytical Mindset: Ability to analyze data, evaluate prospect engagement metrics, and adjust strategies based on insights.Time Management & Organizational Skills: Proven ability to handle multiple accounts, leads, and follow-ups simultaneously.Strategic Thinking: Ability to understand client needs and pain points, positioning Creatio’s value proposition effectively.Personal Attributes:Customer-Centric Mindset: Empathetic, with a focus on understanding the customer’s perspective and building rapport.Self-Motivated & Goal-Oriented: Demonstrates a drive for success, with resilience and an entrepreneurial spirit to pursue and achieve challenging targets.Adaptability: Comfortable in a fast-paced, evolving environment, with a positive attitude toward learning and adapting to new tools and approaches.Team Player: Strong sense of collaboration and willingness to share insights with the team to improve overall performance.What you should expect from us:Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type. Key Responsibilities Lead Generation & Prospecting: Proactively engage with prospective clients, identify and qualify sales opportunities, and generate interest in Creatio’s products. Market Research & Intelligence: Understand the competitive landscape, identify target industry segments, and stay informed of industry trends in CRM and low-code automation. Collaboration with Sales & Marketing: Partner with sales executives to strategize on lead quality and conversion, ensuring a seamless hand-off for qualified opportunities. Pipeline Management: Maintain accurate records of activities in the CRM, manage lead and account data, and monitor progress against sales metrics. Outbound Campaigns: Develop personalized email, phone, and LinkedIn outreach to effectively engage prospects and build a strong pipeline. Performance Optimization: Continuously refine outreach techniques and adopt best practices to enhance prospecting success. Required Experience Industry Knowledge: at least 1 year in an SDR, staffing, or related sales role, ideally within B2B SaaS, CRM, or automation software. Proven Track Record: Demonstrated success in generating leads, meeting or exceeding KPIs, and helping drive revenue growth. CRM and Sales Tools: Proficiency in CRM software and experience with prospecting tools (Sales Navigator, Outreach.io, etc.). Understanding of Low-Code & CRM Trends: Familiarity with low-code development and CRM software, with an understanding of how these technologies impact businesses. Key Skills Communication & Interpersonal Skills: Excellent written and verbal communication skills to effectively engage C-level executives and decision-makers. Prospecting Techniques: Skilled in cold calling, email campaigns, and leveraging social media platforms like LinkedIn for prospecting. Analytical Mindset: Ability to analyze data, evaluate prospect engagement metrics, and adjust strategies based on insights. Time Management & Organizational Skills: Proven ability to handle multiple accounts, leads, and follow-ups simultaneously. Strategic Thinking: Ability to understand client needs and pain points, positioning Creatio’s value proposition effectively. Personal Attributes Customer-Centric Mindset: Empathetic, with a focus on understanding the customer’s perspective and building rapport. Self-Motivated & Goal-Oriented: Demonstrates a drive for success, with resilience and an entrepreneurial spirit to pursue and achieve challenging targets. Adaptability: Comfortable in a fast-paced, evolving environment, with a positive attitude toward learning and adapting to new tools and approaches. Team Player: Strong sense of collaboration and willingness to share insights with the team to improve overall performance. Educational Background Bachelor’s degree in Business, Marketing, Communications, or a related field. Additional certifications in sales methodologies or familiarity with low-code/CRM technologies are a plus.

Location: London, United Kingdom Workplace: remote Join Our Vision: We are building the next generation of Spatial Media - a new way people experience videos through interaction, multi-user presence, haptics, AI, and immersive storytelling. Infomediji develops leading immersive streaming technology serving multiple enterprise customers and millions of users globally. We are now expanding the boundaries of what video can be - moving from passive watching to active, interactive, multi-user journeys. If this excites you more than it scares you, you are in the right place. The Role We’re looking for a Content Acquisition Manager to drive our platform in US and EU markets. This role is about structuring operations, attracting top content, and fostering a thriving ecosystem that sets our products apart from the competition. What You Will Do Identify and reach out to immersive content creators and studios worldwide Negotiate partnerships and guide new partners through onboarding Ensure partners upload and publish content successfully Build and maintain long-term relationships with creators and productions organizations Track performance and help partners grow their audience Monitor and organize meetups with content creators Maintain a CRM of immersive content creators in US and EU with detailed statuses What We Are Looking For Relevant experience preferably in live-streaming, video-sharing, social media, tech, startups Experience in creator partnerships, content acquisition, or digital media Ability to work cross-functionally, structuring and optimizing team processes A proactive, hands-on mindset with the ability to drive impact in a fast-moving environment Fluency in English (B2 and above) Bonus Points An understanding of immersive media, and content platforms Experience creating and executing comprehensive business development strategies Hiring Process HR Screening (30 min) HM Interview (30 min) Case task (2-4 hours) CEO Interview (30 min) 💼 Explore our hiring process What We Offer Please note: fully remote contract role. B2B only - work as an independent contractor with your own legal entity. The chance to be part of a pioneering team in a rapidly evolving industry Direct impact on the future of immersive media Flexible working hours and remote-first culture A team that values initiative, clarity, and collaboration Access to all tools and tech you need Unlimited DeoVR Premium A work environment where ideas matter and people are treated with respect Stay Connected Join our Facebook community and follow updates as we advance interactive VR experiences through cutting-edge technology. Join us and step into a role where legal expertise meets innovation. Join us and embrace a role where your expertise meets technological innovation!

Location: Bucharest, Romania About Us: Imagine Live Romania, part of the Digitain Group, specializes in live gaming and streaming worldwide. With a fresh take on live dealer games and premium game show-style content, we deliver top-tier entertainment in a professional, dynamic environment. We are committed to growth, development, and excellence in the gaming industry. Description: Our Game Presenter position is perfect if you do love the entertainment industry and would like to discover it for you. We are looking for candidates with smiling faces and excellent customer service skills who will happily assist people to have a good time with us. You will be responsible for managing and operating table games. In addition, you will supervise players, react to chat inquiries. Shifts: 06:00-14:00 14:00-22:00 22:00-06:00 Responsibilities: Communicate with players from different countries around the world Ensure games are dealt according to the procedure, as per training Answering customers' questions in real-time via live chat Enjoy the experience of presenting our games to the players Requirements: Enjoy working as part of a close & friendly team Willingness to discover gaming industry, such as rules of the games Ability to work with the cameras in the studio Proficient in English/Greek/Italian and willing to further improve via in-house training Be a natural communicator and with a smile on your face at all times Benefits: Meal vouchers (30 lei per day) Private medical insurance Birthday leave Free of charge, coffee/tea

Location: Mexico ¡Únete a Banco Plata! Acabamos de recibir nuestra licencia bancaria y estamos entrando en una etapa de crecimiento acelerado, innovación constante y oportunidades reales para quienes quieren construir algo grande. ¡Forma parte de la revolución financiera que está cambiando México! Al integrarte como Analista de Fraude Jr vas a contribuir activamente en la identificación, investigación y prevención de actividades fraudulentas, garantizando la seguridad financiera de nuestros clientes y la integridad de nuestros productos. Este rol ofrece una oportunidad única para aquellos que desean iniciar su carrera en el campo de la seguridad financiera y están motivados para aprender y crecer profesionalmente. Objetivo de la vacante Brindar atención especializada y resolutiva a las quejas y solicitudes formales de clientes, asegurando cumplimiento con la regulación vigente y ofreciendo una experiencia empática, clara y profesional. Gestionar los casos asignados con precisión, seguimiento oportuno y colaboración interdepartamental, con el objetivo de prevenir escalaciones a entidades externas como la CONDUSEF. Responsabilidades: Gestionar y resolver quejas y solicitudes ingresadas a la UNE, brindando respuestas claras, empáticas y dentro de los tiempos establecidos por regulación. Dar seguimiento puntual y documentado a los casos que hayan sido canalizados por autoridades externas, garantizando atención dentro de los plazos establecidos. Asegurar que todas las respuestas y procesos relacionados con UNE se encuentren alineados con la regulación aplicable, protegiendo tanto al cliente como a la institución. Mantener un control detallado y organizado de cada interacción, resoluciones, tiempos de atención y documentos enviados, con trazabilidad completa del caso. Coordinarse con áreas como Legal, Compliance, Riesgos, Producto y Customer Care para obtener información o resolver los casos de forma integral. Detectar patrones o causas recurrentes en las quejas y compartir insights que contribuyan a mejorar la experiencia del cliente y prevenir futuras incidencias. Asegurar que cada caso sea resuelto de forma definitiva, incluyendo seguimiento de acuerdos o compromisos adquiridos. Monitorear y reportar métricas como tiempo de resolución, tasa de recurrencia, y satisfacción del cliente UNE. Perfil del Puesto: - Experiencia previa en manejo de quejas formales, atención a clientes o roles similares. - Conocimiento básico de normativas financieras y derechos del consumidor (idealmente relacionadas con CONDUSEF). - Excelentes habilidades de ortografía, redacción y comunicación - Excelentes habilidades de conciliación y negociación - Enfoque empático, resolutivo y orientado a la mejora continua. - Capacidad de análisis, gestión de casos complejos y priorización. - Manejo de herramientas CRM y sistemas de registro de casos. ¿Por qué unirte a Banco PLATA? Creemos en las personas antes que en los puestos. Aquí encontrarás un lugar donde tu esfuerzo se reconoce, tu crecimiento importa y cada logro se celebra en equipo. Somos una empresa que apuesta por el talento, impulsa nuevas oportunidades y acompaña tu desarrollo profesional en cada paso. #soporte