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Location: Barcelona, Spain; Romania; Thessaloniki, Greece Workplace: remote About Welo Life Sciences    Welo Life Sciences, a Welo Global brand, is a specialized language and technology partner serving pharmaceutical, CRO, and medical device organizations operating in regulated global markets. We deliver regulator-ready translation, linguistic validation, and localization solutions that support clinical trials, pharmacovigilance, regulatory affairs, labeling, and global commercialization. Our approach combines subject matter expertise with ISO-certified quality processes and technology-enabled workflows designed to integrate seamlessly into life sciences operations. With extensive experience supporting global product development and post-market requirements, Welo Life Sciences helps organizations accelerate timelines, protect data integrity, and maintain compliance across languages and regions. All solutions are delivered within a secure, audit-ready framework supported by seven ISO certifications.  welolifesciences.com Role Overview   The Life Sciences Senior Product Manager is a cross-functional position that requires taking ownership and responsibility for a Life Sciences product/service and all issues and considerations related to it. As a Product Manager, you’ll be the bridge between product stakeholders and the development team, taking the business requirements and defining the product requirements. Success depends on your ability to have deep knowledge of our customers' journey, the Welocalize business, and the impact of data. Main Duties Strategic Development: Play a central role in building capabilities that will empower multiple business-critical software projects. Roadmap Leadership: Build insights into Welocalize use cases, strategize where software solutions can be applied to drive business impact and use these insights to build and champion the product roadmap. Cross-functional collaboration: Closely partner with outstanding talent across engineering teams and drive tight integration with other systems to build effective software solutions. Objective Setting: Define clear OKRs to ensure progress towards our goal of driving software adoption and effectiveness. Stakeholder Engagement: Collaborate with internal operational stakeholders, external clients, and our engineering team to ensure product success. Requirement Analysis & Solution Design: Collaborate with cross-functional teams to understand business requirements, define clear objectives, and develop technical plans. Work with stakeholders to identify opportunities where software can provide valuable insights and solutions. Performance Assessment: Develop metrics that reflect the needs of the business for their stakeholder cases, partner in the analysis of experiment results, interpret findings, and provide actionable recommendations. Industry Awareness: Stay updated with the latest advancements in software development, technologies, and methodologies. Product Development Leadership: Lead product development and launches by working with multiple stakeholders to define product requirements, prioritize features, and manage timelines. Performance Monitoring: Monitor product performance and user feedback to ensure product success. Stakeholder Engagement Plan: Develop and execute a formal plan to regularly engage with stakeholders to ensure all product needs are captured. Requirement Documentation: Ensure that requirements slated for development are internally consistent, well-described, and granular enough to be implemented by developers. Team Collaboration: Collaborate with the development team by involving them in the development of the product vision, sharing credit for success, thinking through nuances before presenting requirements, and creating schedules through consensus. Culture Contribution: Contribute to a culture of excellence, open communication, courage, and respect Requirements 5+ years of Product Management experience, preferably in tech-centric roles within life sciences or a closely related field. Familiarity with AI and ML technologies and localization platforms, including TMS, CAT tools, LQA, MT, and integrations. Proven track record in leading and delivering tech projects with high precision and user-centric focus. Experience with clinical trial management systems or patient data handling is preferred. Familiarity with global regulatory requirements pertaining to clinical trials and document management will be valued. Strong practical knowledge of MS Office, Atlassian (JIRA, Confluence). Background in cloud solutions, SaaS platforms, or enterprise software development. Skills & Knowledge Executive Interaction: Demonstrated ability to work with senior executives, stakeholders, and users to define and manage scope, strategy, and requirements. Quantitative Skills: Strong ability to seek out, understand, and dive into data, research, and others' thoughts to support data-driven decision-making. Communication Skills: A well-rounded communicator, collaborator, and presenter who loves to share findings and insights. Strong verbal and written communication skills (including analysis, interpretation, & reasoning) Methodology Understanding: Understanding of Lean and Agile methodologies. Attention to Detail: Self-motivated with critical attention to detail, deadlines, and reporting. Problem-Solving: Ability to work creatively and analytically in a problem-solving environment. Autonomy & Teamwork: Ability to work well autonomously and within a team in a fast-paced and deadline-oriented environment. Presentation Skills: Ability to build clear and concise presentations and communicate effectively at every level of the organization. Product Execution: Demonstrated specialization, execution, and delivery of software products. Project Management Skills: Demonstrated project management skills, including effective planning, organizing, and administration of multi-functional work responsibilities. Facilitation Skills: Demonstrated ability to facilitate cross-functional planning sessions (e.g., Scrum and Squad in Agile). Team Inspiration: Demonstrated ability to effectively partner across, collaborate with, and inspire teams and individuals, including remote employees. Negotiation Skills: Ability to negotiate and resolve complex and sensitive issues with diplomacy and persuasiveness. This role is an exciting opportunity to drive meaningful change, innovate, and contribute to the success of Welocalize and our clients. If you thrive in a fast-paced environment and are passionate about delivering high-quality software solutions, we’d love to hear from you!

Location: Remote Workplace: remote Arcadia is dedicated to happier, healthier days for all. We believe that there is a better healthcare world – one powered by data. Our platform transforms complex, diverse data into a unified foundation for health, helping organizations deliver better care, boost revenue, and lower costs.   We’re a team of fiercely driven individuals committed to making healthcare more sustainable—and we’re looking for passionate people to help us get there.   For more information, visit arcadia.io.   Why This Role Is Important to Arcadia   At Arcadia.io, the Customer Success Manager (CSM) has complete responsibility for end-to-end customer success for Arcadia’s non-enterprise clients. CSMs commit to the ongoing work of making satisfied customers, through ensuring collective adoption of Arcadia capabilities, strong data quality, rapid and effective support, and smooth upgrades. The CSM displays an intimate understanding of Arcadia functionality and can marry this understanding with their knowledge of value-based care to lead product training, mitigate issues, and reconfigure tools to meet new business goals. A CSM’s experience and skills enable them to independently manage a portfolio of customer accounts operating as the clients’ primary point of contact. CSMs build long term relationships with their clients and are vested in their success.   CSMs have a knack for connecting strategic business objectives to Arcadia’s capabilities, enjoy getting into the weeds, and excel at critical problem solving. The CSM leads cross-functional teams to effectively troubleshoot, and project manage complex technical issues. As the customer’s primary point of contact, the CSM will prioritize executing projects to support each client’s business objectives, increasing the adoption of Arcadia tools and capabilities, manage post-initial implementation projects, communicate timelines, and be the first line of expertise and support for Arcadia customers.   In this position, you will work closely with division leaders, implementation management, production support SMEs, engineering, product managers and service desk teams.   What Success Looks Like In 3 months ·  Complete Arcadia Core Platform certification and onboarding requirements ·  Successfully onboard to all customers in assigned portfolio ·  Coordinate with internal teams to create and execute against project timelines ·  Communicate project status updates to customer leadership ·  Provide support to assigned customer accounts with oversight ·  Know each assigned customers’ scope of work and overarching Arcadia use cases ·  Drive issue resolution through coordination with internal teams ·  Show a base understanding of how Arcadia supports several population health programs focused on Cost, Utilization, Quality and Risk performance ·  Have a strong understanding of Arcadia’s security protocols and processes ·  Convey ideas and solutions effectively, professionally and with the appropriate sensitivity through verbal and written communication     In 6 months ·  Act as the primary CSM on assigned customer accounts with minimal oversight ·  Manage day to day operations of each customer ·  Train customers on the base platform and be able to tailor the training to customers’ needs ·  Understand Arcadia’s data ingestion processes and be able to troubleshoot processing issues at a high-level ·  Be knowledgeable on a customer’s strategic goals and initiatives supported through Arcadia ·  Be able to guide clients through recommended product configurations that are in alignment with clients’ goals and initiatives ·  Assist in leading and executing planning and adoption workshops with customers  ·  Use technical skills and critical thinking to assist in investigating highly complex issues. Develop and execute against remediation plans ·  Understand and translate issue impact relative to customers’ business needs ·  Full accountability for managing small to medium implementation projects for Arcadia data feeds and applications ·  Develop strategic customer roadmaps, focusing on growth, adoption, and partnership in collaboration with management ·  Leverage Arcadia tools to monitor adoption of Arcadia capabilities and flag risks ·  Assist management in designing and executing a contract renewal strategy for an applicable customer    In 12 months ·  Manage several customer accounts independently ·  Train customers across Arcadia product suite ·  Demonstrate fluency in the interconnectivity between product functionality, data quality, data dependencies, and a client’s end use case ·  Develop strategies to help a client reach their business goals through solutioning, product configuration changes and trainings ·  Have full accountability in developing strategic customer roadmaps, focusing on growth, adoption, and partnership ·  Assist in the onboarding and mentoring of new Customer Success Analysts and Customer Success Managers ·  Work with product and engineering teams to relay customer feedback on feature improvements. ·  Assist in the onboarding and mentoring of new Customer Success Analysts and Customer Success Managers What You'll Be Doing Serving as the primary day-to-day point of contact for customers live on the Arcadia platform Connecting the dots between platform functionality, data dependencies/data model, and customer use cases to support capability adoption plans Be a resource with shared accountability for achieving and maintaining high Net Promoter Scores for assigned customers Driving adoption and scaling the use of Arcadia capabilities at your customers to pave a path for Arcadia capability growth Investigating escalated and highly complex issues to develop remediation plans with internal teams. Driving complex issue resolution through collaboration with cross-functional Arcadia teams Managing the implementation of product upgrades, significant platform changes, annual quality measure updates, and data integration quality control processes. Developing strong customers relationships and effectively communicating issue root cause/remediation and product functionality Learning customers’ business goals to facilitate internal decisions, e.g. strategize platform upgrades, prioritization of updates, understand issue impact, internal escalation and managing platform adoption. Conducting customer trainings and demos across the Arcadia product suite to facilitate adoption Acting as the translator between internal and external teams regarding complex technical concepts and business needs Educating customers on Arcadia processes including data integration, data processing, upgrades, issue resolution Gaining an in depth understanding of value-based care and how Arcadia tools support customers to achieve success across multiple population health programs Mastering the Arcadia Product Suite and understanding Arcadia’s data flow processes to be first line of support for customers Leveraging tools such as Jira, Confluence, Smartsheet, and SQL What You'll Bring Years related work experience; Customer Success Manager: 5+ Bachelor’s degree in IT or related technical field (Computer Science, Information Management, Mathematics, or other analytical discipline) or equivalent professional work experience Experience working in technology or healthcare, preferably on the vendor side Strong communication skills including the ability to interact with customers and explain technical concepts and product functionality clearly Experience communicating with a wide range of audiences (tech, business, clinical, executive) Excellent presentation and communication skills, including the ability to create compelling materials in Microsoft PowerPoint, Excel, Word, etc. Regularly learn new skills, make timely decisions, and adapt well to change Strong analytical, quantitative, problem solving and organizations skills Attention to detail and ability to coordinate multiple tasks, set priorities and meet deadlines Thrive as a self-starter with the curiosity and tenacity to learn complex concepts Exceptional ability to complete committed follow-ups and tasks Ability to travel approximately 30%. Would Love for You to Have Multiple years in IT support or relevant experience. Healthcare industry experience is a plus Experience using technologies such as SQL Server, Microsoft Office, JIRA and others to aid our customers in resolving complex big data issues. Additional programming language experience is a plus Experience interacting with Product and Engineering teams to identify and implement improvements to the software, and installation and configuration processes based on field Experience in value-based care. A robust understanding of EHR and claims data Proven ability to lead successful client meetings with executive, operational, clinical, and technical stakeholders. Knowledge of HIPAA, experience with EHR and/or Claims data, or experience in a secure data systems environment is a plus What You'll Get Support a wide variety of customers in the healthcare space – all focused on pulling healthcare tech into modernity Be a part of a mission driven company that is transforming the healthcare industry by changing the way patients receive care A flexible, remote friendly company with personality and heart Employee driven programs and initiatives for personal and professional development Great benefits like flextime time off Be a member of the Arcadian and Barkadian Community About Arcadia Arcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore our website. Protect Yourself If you have concerns about the authenticity of a job offer or recruitment-related communication claiming to be from Arcadia, we encourage you to verify by contacting us directly at (781) 202-3600 and select option 3. For more information, visit our website. This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties.  For any security-specific roles, the responsibilities would be further defined by the hiring manager.

Location: Limassol; Athens; Thessaloniki; Nicosia Workplace: hybrid The Role: Our team is expanding and we are hiring several high caliber Project Managers to join our fast-growing Delivery team. This is an exciting time to be part of our business transformation and see your role evolve with the company's growth. You will play a key role in managing and coordinating the projects of one or more Software Development teams and making sure they’re delivered efficiently and on time. As a Project Manager, you will work closely with other Project Managers, Product Managers, Software Developers, Quality Assurance Engineers and various business teams to seamlessly deliver products and services. This is a high visibility role which will ensure you are at the forefront of all company developments, directly liaising with senior management and the tech leadership of the organisation. The main responsibilities of the position include: Deliver multiple projects of varying complexity and size Coordinate internal and remote software development teams Hold task owners accountable for specific deliverables and conduct project team meetings to review progress and take any necessary actions Facilitate discussions, decision making, and conflict resolution Keep track of delivery progress and promote team ownership by ensuring each team delivers within their set timeline Maintain a solid understanding of Agile principles to ensure PMO governance and reporting stay aligned. Ensure that requirements are comprehensive and thorough, include all the necessary information, and are ready for implementation Manage impediments to meet deadlines Collaborate closely with each project's team to provide a high-level estimation and create a delivery/release plan Coordinate with other teams to ensure dependencies are aligned Assist with internal and external communication channels to improve transparency, and provide information to the right stakeholders in the right levels of abstraction Collaborate with Product Managers and other cross-functional teams to manage the expectations of stakeholders by making sure the backlog is well defined, estimated, and prioritised Track key team metrics to support efficient and on-time delivery Understand and follow the PMO department’s processes Provide clear and accurate reports on all aspects of work, including delivery and UAT progress, monthly updates and any other reports as needed Utilise project management methodologies and relevant tools to accomplish all the above Main requirements: BSc/MSc in computer science, engineering, or a related field At least 3-5 years of experience in a similar position Strong AI-forward mindset and hands-on familiarity with AI tools and platforms, demonstrating proactivity in driving AI capabilities for project management while remaining flexible and adaptive as AI technologies evolve Experience with project management software, analysis, and reporting methods Knowledge of project management tools and techniques (JIRA, Confluence, MS Project, etc.) Strong organisational and critical thinking with analytical and problem-solving skills that can handle any issues that occur during a project’s life cycle A hands-on, professional, detail-oriented approach that strives for excellence Strong written and verbal communication for coordinating with team members, stakeholders, and management Strong interpersonal and teamwork skills Strong leadership skills and the ability to stay motivated and work effectively under pressure The ability to identify process deficiencies and suggest improvements based on knowledge and experience An understanding of the full software development life cycle and Agile methodologies The following will be considered an advantage: PMP/Prince II and Agile/Scrum certifications Programming or professional technical experience FX industry experience Benefit from: Attractive remuneration package plus performance related reward Private health insurance Corporate pension fund Intellectually stimulating work environment Continuous personal development and international training opportunities The Hiring Experience: What Awaits You Let’s Connect – Intro Chat with Talent Acquisition Deep Dive – First Interview with Your Future Team Final Connection – Final Interview All applications will be treated with strict confidentiality!   By submitting this application, I confirm that I have read and agree to the terms of the Privacy and Data Protection Notice and the Confidentiality Undertaking.

Location: Limassol; Athens; Thessaloniki; Nicosia; Fully Remote - in other eligible locations Workplace: hybrid The main responsibilities of the position include: Use best practices to obtain and document requirements Analyse the current state (As-Is) as well as impact analysis (To-Be) and identify gaps Critically evaluate information gathered from multiple sources and adjust any conflicting material and deconstruct high-level information into accurate details Proactively communicate and collaborate with different departments to analyse functional and information-related requirements Collaborate with developers and subject matter experts to establish a technical vision and help the development team with clarifying requirements Proactively manage requirement changes and system/ process/ project implications to ensure all parties are always fully aware and updated Participate in planning sessions to assist with requirement clarifications and ensure a thorough understanding of the system/ process/ project Test the software and business processes to ensure they meet business requirements, design, and specifications Main requirements: University degree in Computer Science or a similar field will be considered an advantage Experience in the Forex industry will be considered an advantage 2+ years of experience in a similar position Strong knowledge of Business Analysis discipline Experience in creating well-structured documentations, diagrams, and specifications (detailed User Stories, Use Cases, feature-breakdown lists etc.) Agile experience, most importantly in Scrum and Kanban frameworks Experience in JIRA and Confluence Software Knowledge of SDLC and agile development processes Experience with UML will be considered an advantage Experience in working with distributed teams and managing technical communications and deliverables Very good written and verbal skills in English Strong analytical and communications skills to gather and define business requirements from multiple stakeholders and translate them into solutions Benefit from: Attractive remuneration package plus performance related reward Intellectually stimulating work environment Continuous personal development and international training opportunities All applications will be treated with strict confidentiality!   By submitting this application, I confirm that I have read and agree to the terms of the Privacy and Data Protection Notice and the Confidentiality Undertaking.