Location: Los Angeles, USA
Riot’s Data Engineers build tools and data products that help teams understand and improve the experience of players worldwide. They work across data pipelines, data modeling, data infrastructure, and data quality to make large-scale data useful, reliable, and accessible.
As a Data Engineering Intern, you’ll work with data engineers, software engineers, data scientists, analysts, and game or product partners to build and improve data products. You’ll gain exposure to transforming raw data into clean, queryable datasets, designing data models, validating data quality, and supporting data pipelines. You’ll be supported by experienced team members as you learn Riot’s tools, systems, and engineering practices.
Potential Responsibilities:
Collaborate with data engineers, software engineers, data scientists, analysts, and game teams on data-focused projects.
Transform raw data into clean, documented datasets that can be queried and used by downstream partners.
Implement small data pipeline, data modeling, or data-quality tasks using established tools, templates, and technical guidance.
Support the design of relational data models and data products for game, product, or business use cases.
Help validate data for accuracy, timeliness, completeness, and sustainability.
Participate in code reviews, technical discussions, team rituals, and project planning.
Document technical proposals, implementation details, and data definitions clearly.
Learn how cloud, distributed-processing, and data-pipelining systems support Riot’s games and products.
Required Qualifications:
Graduating in the 2028 calendar year.
Currently enrolled in a Computer Science, Engineering, Data Science, or related technical degree program.
Available to work full-time hours for the 12-week internship duration.
Comfortable programming in Python or Java.
Understanding of data structures and algorithms.
Familiarity with SQL and relational data concepts such as tables, keys, normalization, or indexing.
Minimum GPA of 2.5.
Desired Qualifications:
Currently enrolled in a graduate-level (Master’s or PhD) Computer Science, Engineering, Data Science, or related technical degree program.
Experience developing a data pipeline, data model, database project, or data-driven application through coursework, internships, research, or personal projects.
Familiarity with cloud-computing basics, such as AWS or GCP.
Experience working with Linux operating systems.
Understanding of distributed systems, concurrent programming, or distributed data processing.
Familiarity with tools or frameworks such as Databricks, Spark, Flink, Hive, Kafka, Airflow, Luigi, Docker, Terraform, Kubernetes, Parquet, or Avro.
Experience with Scala, C++, Golang, or another programming language.
Familiarity with software development practices such as Git, unit testing, functional testing, or continuous integration and deployment.
Portfolio, website, GitHub, or other collection of original work.
Work Authorization
Candidates must be legally authorized to work in the United States for the duration of the program.
This position is not eligible for visa sponsorship. We do not sponsor visas for this position or internship conversions.
For this role, you’ll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We’ll consider your studies and experience, as well as your personal relationship with games. If you embody player empathy and care about players’ experiences, this could be the role for you!
Applications close January 4th, 2027
Our Perks:
Riot Internships are paid, and interns can also participate in our 401(k) plan. You can expect in-game perks and the ability to participate in our Play Fund, so you can broaden and deepen your knowledge of our players and community through games. The University Recruiting team also invites you to intern-focused events so you can connect with your fellow interns and Rioters and make the most of your experience.
Riot Games fosters a player and workplace experience that values teamwork embodied by the
Summoner's Code
and
Community Code
. Our culture embraces differences as a strength, and our values are the guiding principles for how we approach work. We are committed to putting diversity and inclusion (D&I) at the center of everything we do and promoting a fair and collaborative culture where Rioters treat one another with dignity and respect. We encourage you to read more about our value of
thriving together
and our ongoing work to build the
most inclusive company in Gaming
.
It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.
Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:
Safeguarding confidential and sensitive Company data
Communication with others, including Rioters and third parties such as vendors, and/or players, including minors
Accessing Company assets, secure digital systems, and networks
Ensuring a safe interactive environment for players and other Rioters
These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.
(Remote Only)
The hourly rate for this internship is USD $53.41 - $69.28 hourly
Location: Los Angeles, USA
At Riot Games, Community Managers are responsible for providing game teams with strategic, upstream visibility into player needs and creative opportunities to exceed player expectations. For our Community, they are charged with ensuring players understand the current and future state of games. We strive to consistently and proactively manage player expectations and ensure we surprise and delight players at every opportunity.
As a Community Management Intern, you’ll work with Riot Games’ community teams to help execute programs and initiatives that deepen community engagement, build strong influencer relationships, and deliver impactful marketing communications that inspire, delight, and inform players across all of Riot’s games. You’ll help ensure our communications are both globally aligned and locally relevant to players across social media and partner with creators and influencers to bring campaigns to life. Overall, you will be part of the core team that connects our players, our brand, and our product teams to grow an engaged player community deeply connected to all of Riot’s IP.
Responsibilities:
Work across Brand, Creative, Editorial, Influencer, Social and PR teams to champion player-first ideas and help build campaigns and strategies that support goals at the global level
Assist with the creation and execution of the communication strategy for players, including through social platforms and with our community of content creators
Work with the global Publishing team to escalate player needs and provide visibility into specific behaviors and trends
Help deliver player-facing opportunities and experiences that connect the community with key beats and events.
Coordinate with global and regional partners to ensure consistent messaging and impactful campaign delivery.
Track, analyze, and report on community, influencer, and social campaign impact to optimize future efforts.
Required Qualifications:
Currently enrolled in a college, university or non-degree program
Graduating in the 2027 or 2028 calendar year
Available to work full-time hours for the 12 week internship duration
Experience or education in community management, influencer relations, marketing communications or related field
Familiarity with League of Legends, VALORANT, or Riot’s IP
Desired Qualifications:
Experience with online gaming and/or digital content creation
Familiarity with marketing communications planning and campaign integration
Comfortable working in fast-paced, highly collaborative environments
Work Authorization
Candidates must be legally authorized to work in the United States for the duration of the program.
This position is not eligible for visa sponsorship. We do not sponsor visas for this position or internship conversions.
For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will certainly be looking at your past studies and experience, but for this role, we also look for dedicated people with a personal relationship with games. If you embody player empathy and care about the experiences of players, this could be the role for you!
Applications close Monday, January 4th, 2027 at 11:59pm PT
Our Perks:
Riot Internships are paid, and interns can also participate in our 401(k) plan. You can expect in-game perks, and the ability to participate in our Play Fund, so you can broaden and deepen your knowledge of our players and community through games. The University Recruiting team also invites you to intern focused events so you can connect with your fellow interns and Rioters to make the most out of your experience.
Riot Games fosters a player and workplace experience that values teamwork embodied by the
Summoner's Code
and
Community Code
. Our culture embraces differences as a strength, and our values are the guiding principles for how we approach work. We are committed to putting diversity and inclusion (D&I) at the center of everything we do, and promoting a fair and collaborative culture where Rioters treat one another with dignity and respect. We encourage you to read more about our value of
thriving together
and our ongoing work to build the
most inclusive company in Gaming
.
It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.
Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:
Safeguarding confidential and sensitive Company data
Communication with others, including Rioters and third parties such as vendors, and/or players, including minors
Accessing Company assets, secure digital systems, and networks
Ensuring a safe interactive environment for players and other Rioters
These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.
(Remote Only)
The hourly rate for this internship is USD $33.94
Location: Los Angeles, USA
Riot Games' social channels span across numerous platforms and services to support players all across the globe. They're the primary method of communication with our highly-engaged players, supporting product releases, updates, community feedback and, obviously, memes.
As a
Global Social Media Intern
, you’ll work with Riot Games’ social media and community teams to help execute social media strategies that connect players with our games, brands, and communities around the world. You’ll support the day-to-day operations of Riot’s global social media ecosystem, including coordinating content and campaigns, maintaining channel tools and processes, and helping teams deliver timely, engaging, and player-focused communications. You’ll collaborate with regional and cross-functional teams to ensure our social media presence is globally aligned, locally relevant, and responsive to player conversations. Overall, you’ll play an important role in helping Riot build and maintain meaningful connections with players through social media, strengthening the communities surrounding all of Riot’s IP.
Responsibilities:
Work across Brand, Creative, Editorial, Influencer, Social and PR teams to champion player-first ideas and help build campaigns and strategies that support goals at the global level
Assist with the creation and execution of the communication strategy for players, including through social platforms
Assist in maintaining social media operations and admin functions, including access to channels and software tools, new staff onboarding, and best practices documentation
Help build a connection with existing players and potential new players, both with organic and paid strategies
Support with global and regional social teams with project organization, field international and cross-functional requests, oversee management of intake processes and policies.
Monitor and escalate social media discussions and platform issues
Required Qualifications:
Currently enrolled in a college, university or non-degree program
Graduating in the 2027 or 2028 calendar year
Available to work full-time hours for the 12 week internship duration
Experience or education in community management, influencer relations, marketing communications or related field
Familiarity with League of Legends, VALORANT, or Riot’s IP
Desired Qualifications:
Experience with online gaming and/or digital content creation
Familiarity with marketing communications planning and campaign integration
Comfortable working in fast-paced, highly collaborative environments
Work Authorization
Candidates must be legally authorized to work in the United States for the duration of the program.
This position is not eligible for visa sponsorship. We do not sponsor visas for this position or internship conversions.
For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will certainly be looking at your past studies and experience, but for this role, we also look for dedicated people with a personal relationship with games. If you embody player empathy and care about the experiences of players, this could be the role for you!
Applications close Monday, January 4th, 2027 at 11:59pm PT
Our Perks:
Riot Internships are paid, and interns can also participate in our 401(k) plan. You can expect in-game perks, and the ability to participate in our Play Fund, so you can broaden and deepen your knowledge of our players and community through games. The University Recruiting team also invites you to intern focused events so you can connect with your fellow interns and Rioters to make the most out of your experience.
Riot Games fosters a player and workplace experience that values teamwork embodied by the
Summoner's Code
and
Community Code
. Our culture embraces differences as a strength, and our values are the guiding principles for how we approach work. We are committed to putting diversity and inclusion (D&I) at the center of everything we do, and promoting a fair and collaborative culture where Rioters treat one another with dignity and respect. We encourage you to read more about our value of
thriving together
and our ongoing work to build the
most inclusive company in Gaming
.
It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.
Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:
Safeguarding confidential and sensitive Company data
Communication with others, including Rioters and third parties such as vendors, and/or players, including minors
Accessing Company assets, secure digital systems, and networks
Ensuring a safe interactive environment for players and other Rioters
These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.
(Remote Only)
The hourly rate for this internship is USD $35.00
Location: Redwood City, CA, United States
WHAT IS BOX?
Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.
By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.
WHY BOX NEEDS YOU
Metadata is a key component of the Box Content Cloud, enabling customers to add additional context to their files and transforming them into actionable content. In the current iteration, it's used to organize, discover, annotate, secure, and retain content. Metadata Platform adoption continues to grow exponentially as more Box products, like Shield, Relay, Sign, Governance, etc, rely on it internally and as our customers continue to build custom applications leveraging it.
But, we've only scratched the surface of what's possible. That's where you come in!
As we embark on the mission to deliver a next-generation Metadata Platform, we're looking for a Senior Engineer to join us and play a pivotal role. You'll have the opportunity to work with a small team of talented, collaborative, and fun engineers, solving some of the toughest challenges, as we build out the future of content management in the cloud. The work you do will have an immediate and lasting impact on the productivity of millions of users, at some of the most important enterprises of our time.
WHAT YOU'LL DO
Lead design and implementation efforts for new components of our platform, from the ground up.
Design and implement scalable services with a focus on reliability, observability, operability and efficiency.
Work with cutting-edge technologies like Kubernetes, Docker, BigTable, and Istio.
Be heavily involved in setting the platform vision and defining feature roadmaps.
Mentor other engineers and contribute to team growth and development.
Strengthen engineering processes, principles, and culture within the team and across Box, by championing a culture of learning, continuous improvement, and blameless retrospection.
WHO YOU ARE
We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box.
Required skills:
You have at least 4+ years of professional software development experience.
You have extensive experience deploying and operating microservices in a cloud environment.
You have a proven track record of building services and/or tooling in one or more languages (e.g., Java, Go, Scala, Python).
You have experience working with message queues and/or streaming data systems like Kafka/PubSub.
Preferred skills:
Experience with Google Cloud Platform (GCP), Amazon Web Service (AWS) or Azure.
Experience deploying and operating microservices on Kubernetes.
Head-over-heels about this role — but not sure you meet all the requirements? Apply anyway! Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Box, we take a big-picture approach to hiring that fosters authenticity, diversity, and inclusion. If you're passionate about this opportunity, chances are, you shine pretty bright.
Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week.Your Recruiter will share more about how we work and company culture during the hiring process.
At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in.
If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!
EQUAL OPPORTUNITY
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and independence of people with disabilities and is committed to giving them the same opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.
Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete
this form
. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.
Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance. The Fair Chance Ordinance is provided
here
.
Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance. The Fair Chance Ordinance is provided
here
.
For details on how we protect your information when you apply, please see our
Personnel Privacy Notice.
If you are a California-resident, please read our California Applicant & Candidate Privacy Notice
here
.
NOTICE OF USE OF AI
At Box, we believe in the power of AI to improve the recruiting process while keeping people at the heart of every decision. For more information on the use of AI in our hiring process, please visit our webpage
here
.
Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits.
For more information
, check out our
benefits and perks
.
In accordance with OFCCP compliance, here is the
Pay Transparency Provision
.
Redwood City Pay Range
$198,500
—
$248,000 USD
Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
As a
Manager, Customer Success
, you will lead a North America-based team that helps customers realize value from GitLab through strong adoption, measurable outcomes, and trusted partnership.
You will partner closely with both executive sponsors and day-to-day end users/practitioners to drive adoption and measurable outcomes.
Reporting to the
Director of Customer Success,
, you will coach Customer Success Managers and Customer Success Architects to support account health across onboarding, adoption stages, executive business reviews, and renewals, while also improving how the team works.
This is a people leadership role with broad scope: you will develop talent, strengthen customer relationships, and partner across Sales, Product, Engineering, and other teams so customers are supported through growth, change, and escalation.
What you'll do
Lead
a team of Customer Success Managers and Customer Success Architects focused on customer adoption, account health, customer satisfaction, and advocacy.
Coach
team members through regular feedback, development support, and career growth conversations to strengthen knowledge, communication, and execution.
Partner
with the Director of Customer Success to define team goals, clarify responsibilities, and align priorities with company direction.
Manage
resource assignments, staffing levels, and hiring activity to support team coverage and customer needs.
Develop
senior-level relationships with customers and support the team in building trusted advisor partnerships.
Collaborate
with Sales, Product Management, Engineering, Professional Services, and other internal teams to create a consistent customer experience.
Support
customers during escalations by working with other leaders to coordinate clear, effective responses.
Improve
the processes and tools used by the team and oversee initiatives tied to objectives and key results.
What you'll bring
Experience
leading customer-facing teams in software, technology, consulting, sales, or customer success environments.
Ability
to guide teams that drive software adoption and manage customer relationships across onboarding, adoption, business reviews, and renewals.
Knowledge
of software development lifecycle practices, related tools, and agile or DevOps ways of working.
Familiarity
with cloud or container technologies such as Kubernetes and Docker, application security concepts such as static application security testing (SAST) and dynamic application security testing (DAST), or cloud platforms such as Amazon Web Services (AWS), Google Cloud Platform (GCP), and Microsoft Azure.
Skill
in translating strategy into clear initiatives, coordinating execution, and tracking delivery across competing priorities.
Capability
to lead distributed teams across regions, cultures, and lines of business, while working effectively with senior executives and external stakeholders.
Willingness
to travel occasionally for customer meetings and team events, as needed.
Strength
in communication, coaching, feedback, delegation, planning, and process improvement.
Warmth and care
in your leadership approach—able to coach with empathy and build trust on a human level.
Interest
in candidates with transferable experience who can connect technical concepts to business value and collaborate well across functions.
About the team
On the
Customer Success
team, we are accountable for customer adoption, measurable outcomes, customer satisfaction, and building customer advocacy across GitLab.
We also act as a key connection point between customers and the broader GitLab ecosystem, helping streamline collaboration with Product Management, Engineering, Sales, Professional Services, and other partners.
In this role, you will manage a team in
North America
while collaborating asynchronously with stakeholders across regions, with a focus on helping customers succeed at scale and improving how the organization supports them.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$124,800
—
$210,600 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations:
Singapore
What You Would Do Here:
At Cloudflare, our mission is to empower our people to do their best work. We're looking for a motivated and detail-oriented
People Operations Manager
to join our growing team. In this manager role, you'll play a crucial part in supporting our rapidly expanding organization by ensuring the seamless and efficient experience for our employees, from inquiry resolution to accurate data management, and auditing of critical People and Payroll processes within the APJC region.
You'll be instrumental in
guiding and developing a team
focused on delivering world-class employee inquiry support. This includes acting as an
escalation point for more complex matters
involving People and Payroll questions, and ensuring that all transactions meet minimum standards, keeping our people systems auditable, clean, and up-to-date. A key focus will be on
providing high-quality customer support to our internal clients and stakeholders
, ensuring their needs are met with efficiency and accuracy. As we scale, you'll also have exciting opportunities to
contribute to the design and improvement of our existing processes
, aligning our operations across multiple regions.
Responsibilities:
Lead HR Service Delivery: Guide and develop a team focused on providing world-class employee inquiry support, serving as an escalation point for complex People and Payroll matters.
Ensure Data Integrity & Compliance: Oversee HR transactions to ensure they meet minimum standards, maintaining auditable, clean, and up-to-date people systems.
Drive Operational Excellence: Partner with regional senior management and stakeholders to address their specific HR operational needs with high responsiveness and accuracy.
Manage Payroll Operations: Oversee monthly payroll inputs, ensuring accuracy and timely submission.
Uphold Compliance Standards: Manage adherence to SOX Control & Compliance, ensuring all Standard Operating Procedure (SOP) requirements are meticulously followed and documented.
Optimize HR Processes: Contribute to the design, tracking, and implementation of improvements for HR business processes, translating operational needs into technical requirements.
Facilitate Regional Approvals: Manage the regional offer approval process, ensuring strict compliance with internal guidelines.
Support System Enhancements: Contribute to the implementation of improvement projects defined by the People Services group, collaborating with Centers of Excellence (COEs) and other internal teams to test new functionality and troubleshoot technical issues within HR systems.
Analyze & Report: Analyze support tickets and HR business processes to provide regional status insights and identify opportunities for continuous process enhancements.
What You'll Bring:
Experience: 3+ years of leadership experience in People Operations, HR Service Delivery, or Payroll.
HR Systems & AI Tools Expertise: Familiarity with HR systems such as Workday and Zendesk, as well as experience leveraging AI-driven HR tools and automated ticket/inquiry triage solutions. Experience with Core HR, Talent, and Compensation modules is a plus.
Process Improvement & Automation Mindset: Proven ability to support and contribute to projects aimed at enhancing operational efficiency, including leveraging AI-assisted workflows to optimize service delivery.
Attention to Detail & Accuracy: Highly detailed and process-oriented with a strong commitment to accuracy in all HR transactions and data management.
Compliance Knowledge: Foundational knowledge of APJC countries' employment law and a clear understanding of operating within these regulatory environments.
Customer Focus: A strong customer service orientation and a dedication to delivering a positive internal client and employee experience.
Communication Skills: Excellent oral and written communication skills, with the ability to clearly present information and respond to cross-regional and cross-functional inquiries.
Prioritization & Execution: Adept at prioritizing tasks, executing effectively, and providing clear status reports as needed.
Organizational & Problem-Solving Skills: Strong organizational, problem-solving, and time management abilities.
Adaptability & Technical Aptitude: Highly adaptable in a global, fast-paced environment with a willingness to adopt AI-assisted data analysis and reporting tools to streamline APJC operations.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations:
Singapore
What You Would Do Here:
At Cloudflare, our mission is to empower our people to do their best work. We're looking for a motivated and detail-oriented
People Operations Manager
to join our growing team. In this manager role, you'll play a crucial part in supporting our rapidly expanding organization by ensuring the seamless and efficient experience for our employees, from inquiry resolution to accurate data management, and auditing of critical People and Payroll processes within the APJC region.
You'll be instrumental in
guiding and developing a team
focused on delivering world-class employee inquiry support. This includes acting as an
escalation point for more complex matters
involving People and Payroll questions, and ensuring that all transactions meet minimum standards, keeping our people systems auditable, clean, and up-to-date. A key focus will be on
providing high-quality customer support to our internal clients and stakeholders
, ensuring their needs are met with efficiency and accuracy. As we scale, you'll also have exciting opportunities to
contribute to the design and improvement of our existing processes
, aligning our operations across multiple regions.
Responsibilities:
Lead HR Service Delivery: Guide and develop a team focused on providing world-class employee inquiry support, serving as an escalation point for complex People and Payroll matters.
Ensure Data Integrity & Compliance: Oversee HR transactions to ensure they meet minimum standards, maintaining auditable, clean, and up-to-date people systems.
Drive Operational Excellence: Partner with regional senior management and stakeholders to address their specific HR operational needs with high responsiveness and accuracy.
Manage Payroll Operations: Oversee monthly payroll inputs, ensuring accuracy and timely submission.
Uphold Compliance Standards: Manage adherence to SOX Control & Compliance, ensuring all Standard Operating Procedure (SOP) requirements are meticulously followed and documented.
Optimize HR Processes: Contribute to the design, tracking, and implementation of improvements for HR business processes, translating operational needs into technical requirements.
Facilitate Regional Approvals: Manage the regional offer approval process, ensuring strict compliance with internal guidelines.
Support System Enhancements: Contribute to the implementation of improvement projects defined by the People Services group, collaborating with Centers of Excellence (COEs) and other internal teams to test new functionality and troubleshoot technical issues within HR systems.
Analyze & Report: Analyze support tickets and HR business processes to provide regional status insights and identify opportunities for continuous process enhancements.
What You'll Bring:
Experience: 3+ years of leadership experience in People Operations, HR Service Delivery, or Payroll.
HR Systems & AI Tools Expertise: Familiarity with HR systems such as Workday and Zendesk, as well as experience leveraging AI-driven HR tools and automated ticket/inquiry triage solutions. Experience with Core HR, Talent, and Compensation modules is a plus.
Process Improvement & Automation Mindset: Proven ability to support and contribute to projects aimed at enhancing operational efficiency, including leveraging AI-assisted workflows to optimize service delivery.
Attention to Detail & Accuracy: Highly detailed and process-oriented with a strong commitment to accuracy in all HR transactions and data management.
Compliance Knowledge: Foundational knowledge of APJC countries' employment law and a clear understanding of operating within these regulatory environments.
Customer Focus: A strong customer service orientation and a dedication to delivering a positive internal client and employee experience.
Communication Skills: Excellent oral and written communication skills, with the ability to clearly present information and respond to cross-regional and cross-functional inquiries.
Prioritization & Execution: Adept at prioritizing tasks, executing effectively, and providing clear status reports as needed.
Organizational & Problem-Solving Skills: Strong organizational, problem-solving, and time management abilities.
Adaptability & Technical Aptitude: Highly adaptable in a global, fast-paced environment with a willingness to adopt AI-assisted data analysis and reporting tools to streamline APJC operations.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: San Francisco, California; New York, New York
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE:
Imagine being the person who makes a move across the world feel easy. A candidate in Sydney gets a visa on a timeline they can plan around. A teammate relocating to Tokyo has a clear playbook, a human to talk to, and nothing to chase. A leader opening a brand-new market has a partner who can map the laws, entities, and employment models.
That's the job. At Notion, we build tools that change how people work together, no matter where they are. As our Global Mobility Manager, you'll build the bridges that make that true for our own team: immigration, relocation, and global expansion, all in one program that you shape, own, and scale.
This is a rare chance to take a working foundation, with playbooks, policies, and vendors already in place, and elevate it. You'll shape the policies and run the cases. You'll partner with People, Talent Acquisition, Legal, Finance, Accounting, and Tax, with dotted-line support from our shared services model in People Operations, so you're building alongside a team, not on an island. And you'll use AI and automation to turn a historically manual, paper-heavy function into something elegant. If you love fast-moving environments and turning solid foundations into great systems, you'll feel at home here.
This role is based in San Francisco or New York. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days.
WHAT YOU'LL ACHIEVE:
- Own mobility, end to end
- Own immigration and relocation across hiring, transfers, rotations, and assignments, backed by clear policies and playbooks
- Shorten time-to-visa and time-to-move through streamlined intake, approvals, SLAs, and vendor management
- Guide candidates, employees, and managers with empathetic, concise communication and self-serve resources
Power global expansion
- Support our expansion into new markets by:
- Researching and ensuring compliance with local employment laws and regulations
- Partnering with Legal and Finance to establish new state registrations, entity structures, and employment models
- Helping general managers and People Partners design the strategy and program for talent mobility into new markets
Build the partnerships and the program
- Build deep partnerships with People, Talent Acquisition, Legal, Finance, Accounting, and Tax to ship complex immigration and relocation cases quickly and compliantly
- Be a mobility thought partner and help shape our internal mobility strategy
- Benchmark our policies against internal feedback and external market standards, and spot opportunities to improve
Make it visible and make it automatic
- Build dashboards that show volume, cycle time, cost per move, tax exposure, and compliance posture
- Use technology, AI, and system integrations to eliminate manual work and automate routine tasks
SKILLS YOU'LL NEED TO BRING:
- You have 6–8+ years in global mobility, immigration, or international HR, across multiple regions
- You've built and scaled a global mobility strategy that supports cross-border talent
- You've owned a program end to end: policy design, vendor selection, and measurable outcomes in fast-paced environments
- You know mobility tax well: shadow payroll, equity implications, and permanent establishment risk
- You have a systems mindset and are comfortable using AI and automation to remove manual work safely
- You're comfortable with the compliance side of expansion: local employment law, entity setup, and employment models
- You have excellent judgment and discretion, and your writing is concise enough to help partners move fast
- You take ownership and run with it. You have real agency: you spot what needs to happen, act with urgency, and drive it to done without waiting to be asked
- You know how to influence leaders. You bring data, a clear point of view, and a recommendation to senior stakeholders and help them make fast, confident decisions on mobility and expansion
- You're direct and kind. You have strong opinions, loosely held, and you like to collaborate
- Bonus: you've supported a company through its first international expansions or entities
Don't tick every box? Apply anyway. If you're a builder at heart, share our values, and get excited about making software toolmaking ubiquitous, we want to hear from you.
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco or New York City, the estimated base salary range for this role is $174,000 - $200,000.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550?pvs=74 and NYLL 144 https://notion.notion.site/Ashby-AI-Bias-Audit-2b0efdeead05803bbbfae159ec86c528.
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Are you looking for the next professional opportunity that will challenge and advance your career?
Join our team now!
Tickmill is looking to hire a
Partnership Account Manager
that would be responsible for overseeing the business in
Malaysia
.
About Tickmill.
Founded in 2014, Tickmill has grown into a global financial services group of 300+ people, with regulated entities
across major jurisdictions and a client base built on trust in active trading — spanning CFDs, Futures and
Options. That foundation — capital, licensing, infrastructure and an established international client base — is what makes the next stage possible: building genuinely new product lines in Stocks, ETFs, Investing, Wealth and Prediction Markets, aimed at a much larger consumer audience than our existing trading business alone.
What does the job look like?
Manage and develop an assigned portfolio of partners, maintaining strong relationships and maximizing business performance.
Develop and implement partner growth and reactivation strategies to increase client acquisition, deposits, trading activity, retention, and revenue.
Monitor partner performance, identify growth opportunities, and take proactive steps to improve portfolio productivity and profitability.
Identify, approach, negotiate with, and acquire new partners through the Company's existing database and external business development activities.
Promote the Company's products, services, trading conditions, commercial offers, and marketing initiatives to existing and prospective partners.
Provide ongoing commercial and operational support to partners, coordinating with relevant internal departments to resolve partner and client issues.
Maintain accurate partner profiles, communication records, and business activities in the Company's CRM system; prepare regular performance reports and forecasts.
Monitor industry trends and competitors' activities, identify new market.
The Partnership Account Manager will have the opportunity to:
Perform administrative and developmental duties to start up and manage business.
Manage and grow an assigned portfolio of active partners.
Support partners in
acquiring
and converting new First-Time Depositors (FTDs).
Develop tailored growth plans based on each partner’s market, audience, and potential.
Monitor partner performance, including FTDs, net deposits, trading activity, and client retention.
Maintain regular communication with partners and provide ongoing commercial and operational support.
Reactivate inactive or underperforming partners through targeted action plans.
Coordinate with Marketing, Compliance, Payments, and Customer Support to resolve partner-related issues.
Ensure partner activities comply with internal policies and applicable regulatory requirements.
Maintain
accurate
CRM records and prepare regular pipeline and performance reports.
Analyze marketing trends and track competitors’ activities
and provide valuable inputs for fine-tuning operational & marketing strategies of the Company.
Work remotely.
What will you need to be able to do the job?
Good
command of English language, both written and oral.
Knowledge of Bahasa Malaysia is
a must
.
Knowledge of
additional
language (Mandarin, Cantonese, Tamil
etc
) is considered a p
lus.
1
+ years of experience either in Sales,
Partnership
and/or Business Development position in a financial services company.
College/University Degree, to clearly articulate and successfully implement the TM strategy with all internal/ external stakeholders and affiliates.
By joining us, you can expect:
A Unique opportunity for a career in a global, fast-growing company.
Attractive Remuneration package based on qualifications and experience (including Discretionary Bonuses to reward exceptional performance).
Make your next Career step and apply NOW! *Due to the great number of applications, we receive for each of our open vacancies, we are unable to respond on an individual basis.
Location: Berlin, Germany
Freedom24 zählt zu den führenden, von der CySEC regulierten Investmentbrokern in Europa. Mit direkten Konten bei Euroclear, einem langfristigen Emittenten-Kreditrating von BB- mit stabilem Ausblick durch S&P Global Ratings sowie der Mitgliedschaft in der Association for Financial Markets in Europe (AFME) stehen wir für Transparenz, Anlegerschutz und höchste operative Standards.
Als Teil der an der NASDAQ notierten Freedom Holding Corp. (FRHC) gehören wir zu einer international tätigen Finanzgruppe mit über 11.800 Mitarbeitenden in 22 Ländern. Seit mehr als zehn Jahren verfolgen wir das Ziel, globale Anlagemöglichkeiten für unsere Kunden einfacher, zugänglicher und transparenter zu gestalten.
Zur Verstärkung unseres Teams in Berlin suchen wir eine/n engagierte/n und detailorientierte/n
Customer Support Officer (w/m/d)
. Werden Sie Teil eines professionellen, dynamischen Teams, das die Zukunft der Investmentdienstleistungen in Europa aktiv mitgestaltet!
Deine Aufgaben
Du bearbeitest Kundenanfragen kompetent und zuverlässig rund um unsere Handelsplattform, die Kontoeröffnung sowie Ein- und Auszahlungen.
Du stellst sicher, dass alle Anfragen effizient und lösungsorientiert bearbeitet werden – mit dem Ziel, höchste Kundenzufriedenheit zu gewährleisten.
Du unterstützt Kunden beim Onboarding sowie bei KYC- (Know Your Customer) und Verifizierungsprozessen.
Du pflegst und dokumentierst die Kundenkommunikation sorgfältig für Compliance- und Prüfungszwecke.
Komplexe oder technische Anliegen leitest du gezielt an die zuständigen Fachabteilungen weiter.
Du erkennst potenzielle Probleme frühzeitig und wirkst proaktiv daran mit, Unzufriedenheit zu vermeiden.
Du sammelst und wertest Kundenfeedback aus, um unsere Dienstleistungen kontinuierlich weiterzuentwickeln.
Du identifizierst und meldest verdächtige Aktivitäten, Betrugsversuche oder Sicherheitsrisiken.
Du arbeitest eng mit den Compliance- und Riskteams zusammen, um Risiken für Kunden zu minimieren.
Je nach deinen Qualifikationen und Interessen übernimmst du weitere Aufgaben und Projekte.
Requirements
Du hast ein Studium in Wirtschaft, Finanzen oder einer vergleichbaren Fachrichtung abgeschlossen.
Du bringst ein bis zwei Jahre Berufserfahrung im Kundensupport mit, idealerweise im Finanzsektor oder bei einem Broker.
Du verfügst über sehr gute Deutsch- und Englischkenntnisse in Wort und Schrift.
Du zeichnest dich durch ausgeprägte Kommunikationsfähigkeiten, Kundenorientierung und Teamgeist aus.
Du arbeitest selbstständig, strukturiert und lösungsorientiert.
Benefits
Ein wettbewerbsfähiges Gehalt.
Einen monatlichen Bonus.
Die Möglichkeit, in einem internationalen Umfeld zu arbeiten und mit Kollegen aus unterschiedlichen Teams und Märkten zusammenzuarbeiten.
Anspruchsvolle Aufgaben und abwechslungsreiche Projekte.
Vielfältige Möglichkeiten zur fachlichen und persönlichen Weiterentwicklung in einem motivierten Expertenteam.
Ein Mitarbeiterempfehlungsprogramm mit finanziellen Prämien.
Zugang zu modernen, KI-gestützten Tools, die dich bei deiner täglichen Arbeit, Produktivität und Kundenbetreuung unterstützen.
Ein modernes Arbeitsumfeld mit vom Unternehmen bereitgestellter Hardware.
Hinweis zur Sprache: Aus Gründen der besseren Lesbarkeit wird in dieser Stellenanzeige teilweise auf eine durchgängig geschlechtergerechte Sprache verzichtet. Selbstverständlich richten sich alle Formulierungen an Menschen aller Geschlechter.
Location: Almaty, Kazakhstan; Astana, Kazakhstan; Dnipro, Ukraine; Kharkiv, Ukraine; Kyiv, Ukraine; Lviv, Ukraine; Odesa, Ukraine; Remote.KZ, Kazakhstan
We are looking for a motivated Information Security Specialist Intern to support the InfoSec team with vulnerability management, risk assessments, compliance tasks, and security assurance activities while building practical cybersecurity experience.
This project gives you hands on exposure to core cybersecurity practices in a professional InfoSec team. You will contribute to vulnerability management, compliance support, and risk assessment activities while learning from experienced security specialists.
Support vulnerability management activities by reviewing scan results and tracking remediation
Follow up with system owners on remediation progress
Help prepare responses to client and vendor security questionnaires
Assist with risk assessments of tools vendors and internal processes
Help maintain security documentation including policies guidelines checklists and audit evidence
Support compliance activities such as SOC 2 by collecting and organizing audit evidence
Monitor security advisories and CVEs and help assess their relevance to the environment
Understanding of cybersecurity concepts including the CIA triad vulnerabilities threats risk and access control
Familiarity with networking operating systems and web application basics
Interest in security frameworks and standards including ISO 27001 SOC 2 NIST and OWASP
Good written and spoken English
Hands on experience with vulnerability scanners including Nessus OpenVAS or Qualys
Knowledge of CVSS and vulnerability prioritization
Basic scripting skills in Python PowerShell or Bash
Cloud basics in AWS Azure or GCP
Security certifications or courses such as Security+ CEH or similar
Location: Egypt
ABOUT CINCOM
Cincom builds and supports enterprise software used by organisations across EMEA, with three main product lines: CPQ, Eloquence (customer communications management) and Smalltalk. Our customers run our products on their own infrastructure and, increasingly, hosted and managed by Cincom in the cloud. We are reorganising engineering, delivery and support so customers get one consistent, well-run service whatever they buy and however it is deployed.
PURPOSE OF THE ROLE
You will run Cincom’s hosted customer estate day to day, making sure every hosted customer gets a secure, reliable and cost-controlled service. You will manage our cloud services for those customers, build and configure their environments to our reference designs, and work closely with our Kubernetes Engineer, who will move into your team once the structure is finalised.
Hosted Services is part of our new Support function, which is building a professional 24/7 service across all our products. You will work closely with the Principal Infrastructure Architect, who owns the reference designs and sizing, and with the product DevOps teams.
KEY RESPONSIBILITIES
Run the hosted estate
Own the day-to-day operation of hosted customer environments: patching, backups, monitoring, capacity and change.
Act as the senior escalation point for hosting incidents, and drive them to resolution with the product teams where needed.
Run disaster recovery tests on schedule and fix what they find.
Keep runbooks and operational documentation current.
Cloud services and cost
Manage our cloud subscriptions and services for hosted customers, mainly Azure.
Track and control cloud spend for each customer, and flag cost or capacity issues early.
Manage reserved capacity, renewals and cloud provider support cases, working with the Principal Infrastructure Architect and Finance on commercial decisions.
Build and configure
Build and configure new customer environments to approved reference architectures, using infrastructure as code.
Work with the Kubernetes Engineer to run and improve our container platform.
Set up test environments, and support the Principal Infrastructure Architect and product teams in performance-testing configurations for hosted and on-premise deployments.
Customers
Be the technical contact for hosted customers on their environment, availability and service levels.
Report on availability, incidents and performance against hosting service levels.
Onboard new hosted customers smoothly, working with Delivery and Client Success.
Lead and improve
Lead and develop the Kubernetes Engineer once the Hosted Services structure is finalised. Until then, the Kubernetes Engineer sits in the Eloquence product engineering team and you will work closely with them.
Automate repetitive work, and improve monitoring and alerting.
Provide evidence and controls for ISO 27001 and SOC 2 certification, working with our process and compliance lead.
Requirements
Essential
Several years running production customer environments in Azure, at a software vendor or managed service provider (AZ-104 or equivalent level).
Hands-on infrastructure as code, using Terraform, Bicep or similar.
Working experience with Kubernetes and containers, ideally Azure Kubernetes Service.
Strong Windows and Linux server administration, plus relational databases (for example SQL Server, Oracle or PostgreSQL).
Backup, disaster recovery and monitoring tooling in practice, not just in theory.
Comfortable talking to customers about their service, and calm under incident pressure.
Able to work effectively as part of a remote team spread across time zones.
Desirable
Experience of performance or load testing tools.
Cloud cost management or FinOps experience.
Experience in an ITIL-based support organisation, and in ISO 27001 or SOC 2 environments.
Some experience leading or mentoring an engineer.
WHAT SUCCESS LOOKS LIKE IN THE FIRST 12 MONTHS
Hosting service levels met and reported to every hosted customer.
Patching and backups on schedule across the estate, with disaster recovery tested and documented.
Cloud spend known for each customer, with no surprises.
New customer environments built through infrastructure as code, to reference designs.
Fewer repeat incidents, and runbooks the wider Support team can use.
Benefits
Independent Contractor (Contractor is responsible for applicable taxes and statutory obligations, subject to the agreement and local law)
Full-time role
Availability for occasional short travels
Payment in USD
Equipment provided by the company
Contractor fee range - $2,500–$3,500 USD per month
Equal Opportunity Employer
PartnerOne is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.
AI Use Disclosure
During our recruitment process, we may use technology, including AI-assisted tools, to support application review or scheduling. These tools support our recruiting team and do not replace human decision-making. Where required, candidates will receive additional information about the tool and applicable rights.
This job posting is for an existing vacancy.
Location: Egypt
ABOUT CINCOM
Cincom builds and supports enterprise software used by organisations globally, with three main product lines CPQ, Eloquence and Smalltalk. Our customers run our products on their own provided infrastructure and, increasingly, hosted and managed by Cincom in the cloud. We are reorganising engineering, delivery and support so customers get one consistent, well-run service whatever they buy and however it is deployed.
PURPOSE OF THE ROLE
Our product engineering teams own how our software is built. We need one owner who works with the product teams to determine what it runs on, specifically, the infrastructure and deployment design for every product, whether Cincom hosts it in the cloud or the customer runs it on their own hardware.
When a customer or colleague asks what hardware or cloud capacity a deployment needs for a given volume, how it should be laid out, or what it will cost to run, the Principal Infrastructure Architect provides the answer or options and stands behind it.
This is a hands-on role: you will design configurations, build them, test them with the product teams, and get into the detail when things go wrong.
HOW THE ROLE WORKS
A few points to be clear on:
You own infrastructure and deployment design, not software design. Application architecture stays with the individual product engineering teams; you work with them to understand how each product behaves under load and what it needs from the infrastructure.
You cover both Cincom-hosted and customer on-premise deployments. Hosting operations (patching, backups, monitoring, incidents) sit in Support with the Hosting Engineers, who build to your designs.
You set the direction for our cloud infrastructure and its commercials. Day-to-day subscription and cost management sits with the Hosting Engineers; you own the strategy, the provider relationship and the cost model behind our hosted pricing.
You work alongside our Principal AI Architect on the infrastructure our AI services need, including hardware for models we host locally as well as cloud capacity.
You support Sales, Pre-Sales and Client Success on key deals and accounts, so customers get one credible answer from Cincom on how to deploy and size our products.
You will create and maintain a standard, simple to use, sizing guide/calculator, to be used for all “standard” deployment requests
KEY RESPONSIBILITIES
Infrastructure and deployment design
Define and maintain reference deployment designs for each product, for cloud-hosted and on-premise: including servers/VMs, storage, networking, virtualisation, containers and databases.
Design for availability and resilience: high availability, load balancing, failover and disaster recovery.
Review and sign off infrastructure design for each customer deployment and any significant change to it.
Own the design of our Kubernetes and container platform and decide where containerised deployment fits and where it does not.
Sizing and performance
Build and own an infrastructure sizing model for each product, starting with Eloquence and CPQ, that turns customer volumes and workload mix, online, batch and on-demand use for Eloquence and Model execution, quotation production and Analytics for CPQ, into the hardware or cloud capacity needed.
Own repeatable performance tests of deployment configurations with each product team and use the results to validate and improve the sizing models.
Turn the models into clear sizing guidance that Sales, Delivery and customers can use with confidence.
Investigate infrastructure-related performance problems in live customer environments when escalated.
Cloud infrastructure and commercials
Set our cloud infrastructure strategy, with Azure as today’s primary platform and managing any migration from Enavate hosting to Azure
Own the relationship with our cloud providers and lead negotiations on commitments and reserved capacity with key stakeholders.
Build the cost-to-serve model for hosted customers, so we price hosting and volume-based licensing on real numbers.
Specify hardware and capacity for any infrastructure Cincom runs itself, including for locally hosted AI models.
Customers and pre-sales
Act as the senior voice with key customers and prospects on infrastructure, sizing, resilience and deployment choices.
Support RFIs, RFPs and security questionnaires with accurate, reusable infrastructure content.
Process and compliance
Work with our process and compliance lead so our infrastructure and deployment designs support ISO 27001 and SOC 2 certification in 2027 and our obligations under the EU Cyber Resilience Act.
Help build the Drata knowledge base for responses to compliance and security questionnaires
Requirements
Essential
Senior infrastructure architecture experience at an enterprise software vendor, managed service provider or large IT organisation, covering both on-premise and cloud.
A proven record of sizing and performance-testing infrastructure for enterprise applications, including capacity modelling from real workload data.
Deep knowledge of servers, storage, networking and virtualisation (for example VMware or Hyper-V), and of database infrastructure.
Strong Azure infrastructure experience (AZ-305 or equivalent level), with working knowledge of AWS.
Hands-on experience with containers, Kubernetes and infrastructure as code.
A solid grasp of cloud commercials: reserved capacity, commitments, cost management and FinOps practice.
The confidence to give customers and senior colleagues a clear answer, and the judgement to know when the honest answer is “we need to test that”.
English fluency
Desirable
Experience sizing infrastructure for high-volume batch and document-processing workloads.
Experience of GPU and other infrastructure for AI workloads, including locally hosted models.
Experience of ISO 27001 or SOC 2 environments.
Experience working remotely across countries, languages and time zones.
WHAT SUCCESS LOOKS LIKE IN THE FIRST 12 MONTHS
A validated infrastructure sizing model for Eloquence in use by Sales and Delivery, with CPQ and Smalltalk following.
Signed-off reference deployment designs for each product, for hosted and on-premise.
A repeatable performance-test approach for deployment configurations, running with each product team.
Cost-to-serve known for every hosted customer, feeding hosting and licence pricing.
Disaster recovery designs tested for hosted customers, with the results documented.
Fewer escalations caused by under- or over-sized deployments.
Benefits
Independent Contractor (Contractor is responsible for applicable taxes and statutory obligations, subject to the agreement and local law)
Full-time role
Availability for occasional short travels
Payment in USD
Equipment provided by the company
Contractor fee range - $3,500–$4,300 USD per month
Equal Opportunity Employer
PartnerOne is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.
AI Use Disclosure
During our recruitment process, we may use technology, including AI-assisted tools, to support application review or scheduling. These tools support our recruiting team and do not replace human decision-making. Where required, candidates will receive additional information about the tool and applicable rights.
This job posting is for an existing vacancy.
Location: United States; Canada
Paired is an overseas staffing agency that connects top talent to remote opportunities with employers in the U.S. and beyond. We believe great jobs shouldn’t be limited by location, and we’re here to help you find remote roles that match your skills and career goals.
About Our Clients
We are partnering with a rapidly growing, US-based direct-to-consumer (DTC) subscription wellness brand operating in the supplement space. The business has experienced significant growth since launching and is now entering its next stage of expansion. With an ambitious growth trajectory, the company is looking for an experienced operations leader who can build the infrastructure, systems, and processes needed to support continued scale.
The team operates with a lean structure and a strong execution-oriented culture. This is an opportunity to join at a critical growth stage and take ownership of the operational backbone of the business.
We are seeking a hands-on Head of Operations to take full ownership of the company’s operational functions and work directly with the founder. This person will serve as the founder’s right hand for operations, taking over day-to-day operational responsibilities while building a scalable operating structure that supports rapid business growth.
You will oversee the entire operational ecosystem, including supply chain, inventory planning, manufacturing, quality and compliance, fulfillment, customer experience operations, vendor management, and cross-functional execution.
This is a high-ownership role for someone who can operate independently, solve problems proactively, negotiate effectively, and build systems without requiring extensive direction.
This position reports directly to the Founder and will serve as the company’s senior operational leader, with responsibility for building and leading the operations function.
Working Arrangement: NYC-based candidates are preferred, but exceptional candidates outside New York will be considered. Candidates must be able to work with significant EST timezone overlap, with EST working hours preferred.
Responsibilities
Supply Chain & Inventory Management
Own end-to-end supply chain operations, including demand forecasting, inventory planning, purchase orders, and replenishment.
Build and maintain accurate inventory forecasting systems to prevent stockouts and excess inventory.
Oversee third-party logistics (3PL) partners and ensure fulfillment operations remain efficient as order volume scales.
Improve production planning and reduce manufacturing lead times through better forecasting and supplier coordination.
Manufacturing & Cost Optimization
Identify, evaluate, and onboard new supplement manufacturers across the US and China.
Lead commercial negotiations with manufacturers to secure competitive pricing, better payment terms, and favorable production agreements.
Continuously optimize cost of goods sold (COGS) without compromising product quality.
Build strong supplier relationships and establish reliable manufacturing partnerships.
Quality Assurance & Regulatory Compliance
Ensure manufacturing partners meet applicable supplement industry standards and regulatory requirements.
Oversee Certificates of Analysis (COAs), certifications, cGMP documentation, and quality assurance processes.
Establish quality control procedures to minimize product defects, compliance risks, and potential recalls.
Ensure product manufacturing and labeling processes meet relevant US regulatory requirements.
Product Development & Launch Operations
Lead operational readiness for new product and SKU launches.
Coordinate packaging, manufacturing, inventory availability, and fulfillment requirements.
Ensure cross-functional teams are aligned and products are ready for launch timelines.
Improve operational processes for existing products and packaging.
Customer Experience Operations
Oversee the Head of Customer Support and ensure the customer support function scales with business growth.
Monitor and improve key operational CX metrics, particularly return rates, refund rates, and payment chargebacks.
Partner with the customer support team to identify recurring customer issues and implement solutions.
Develop processes that protect customer experience while minimizing unnecessary operational costs.
Vendor, Legal & Brand Protection
Audit agency, software, and third-party vendor expenses to identify cost-saving opportunities.
Oversee vendor contracts, commercial agreements, and operational legal matters.
Coordinate brand protection initiatives, including identifying and addressing counterfeit products and unauthorized copycats.
Ensure appropriate operational controls and compliance processes are in place.
Operational Infrastructure & Leadership
Build scalable SOPs, workflows, reporting structures, and operational dashboards.
Define and monitor core operational KPIs.
Lead cross-functional execution across operations, customer experience, creative, and other business functions.
Build and develop the operations team as the business expands.
Take full ownership of operational execution and remove operational bottlenecks before they impact growth.
What Success Looks Like in First 90 Days
Within the first 90 days, you will be expected to:
Take full ownership of day-to-day operations, significantly reducing the founder’s involvement in operational execution.
Rebuild inventory forecasting into a reliable, easy-to-use reporting system, ideally supported by AI-powered automation.
Establish clear inventory ordering processes and stronger oversight of 3PL operations.
Define the company’s core operational KPIs and reporting cadence.
Identify opportunities to reduce COGS and negotiate improved supplier pricing and payment terms.
Improve production planning and reduce manufacturing lead times.
Work with the customer support team to identify and reduce returns and chargebacks.
Audit agency and software expenses and implement cost-saving measures.
Establish a scalable operational structure with clear ownership, SOPs, and accountability.
Requirements
Must-Have Experience
Significant experience leading operations at high-growth DTC brands, ideally businesses generating multiple eight-figure or nine-figure annual revenues.
Direct experience in the supplement, nutraceutical, or wellness industry, with a strong understanding of manufacturing, quality assurance, and regulatory compliance.
Proven experience managing end-to-end supply chain operations, including demand forecasting, inventory management, purchase orders, and 3PL oversight.
Demonstrated experience sourcing and negotiating with manufacturers, particularly across the US and China.
Strong knowledge of supplement manufacturing requirements, including COAs, cGMP standards, certifications, and quality control processes.
Experience managing customer support operations and improving returns, refunds, and chargeback performance.
Previous experience leading teams and managing other functional leaders.
Strong commercial negotiation skills and a track record of reducing operational costs.
Ability to operate independently, make decisions, and take ownership without requiring constant direction.
Preferred Qualifications
Previous experience as a Head of Operations, or equivalent senior operational leadership role.
Experience scaling a DTC subscription business through periods of rapid growth.
Financial and commercial acumen, including budgeting, cost control, and unit economics.
Experience implementing AI-powered dashboards, automation, and operational reporting systems.
Experience building operational teams and infrastructure from an early-stage environment.
Ideal Candidate Profile
We are looking for someone who is:
Highly autonomous: Can take ownership and execute without waiting for instructions.
Commercially minded: Understands how operational decisions impact margins, cash flow, and business growth.
Scrappy and resourceful: Comfortable building systems from scratch in a lean environment.
Detail-oriented: Particularly when it comes to inventory, manufacturing quality, compliance, and financial controls.
Proactive: Identifies risks and solves problems before they become business-critical.
Execution-driven: Can move quickly while maintaining operational discipline.
Benefits
Competitive salary, with flexibility for exceptional candidates.
Full-time remote opportunity open to candidates worldwide.
Significant performance-based incentives tied to key operational metrics.
Potential for future equity participation, subject to performance review and a defined roadmap.
Join a lean, fast-moving team where decisions are made quickly and ideas are implemented without unnecessary bureaucracy.
Location: Colombia; Brazil; Argentina
Paired is an overseas staffing agency that connects top talent to remote opportunities with employers in the U.S. and beyond. We believe great jobs shouldn’t be limited by location, and we’re here to help you find remote roles that match your skills and career goals.
About Our Clients
We are partnering with a rapidly growing, US-based direct-to-consumer (DTC) subscription wellness brand operating in the supplement space. The business has experienced significant growth since launching and is now entering its next stage of expansion. With an ambitious growth trajectory, the company is looking for an experienced operations leader who can build the infrastructure, systems, and processes needed to support continued scale.
The team operates with a lean structure and a strong execution-oriented culture. This is an opportunity to join at a critical growth stage and take ownership of the operational backbone of the business.
We are seeking a hands-on Head of Operations to take full ownership of the company’s operational functions and work directly with the founder. This person will serve as the founder’s right hand for operations, taking over day-to-day operational responsibilities while building a scalable operating structure that supports rapid business growth.
You will oversee the entire operational ecosystem, including supply chain, inventory planning, manufacturing, quality and compliance, fulfillment, customer experience operations, vendor management, and cross-functional execution.
This is a high-ownership role for someone who can operate independently, solve problems proactively, negotiate effectively, and build systems without requiring extensive direction.
This position reports directly to the Founder and will serve as the company’s senior operational leader, with responsibility for building and leading the operations function.
Responsibilities
Supply Chain & Inventory Management
Own end-to-end supply chain operations, including demand forecasting, inventory planning, purchase orders, and replenishment.
Build and maintain accurate inventory forecasting systems to prevent stockouts and excess inventory.
Oversee third-party logistics (3PL) partners and ensure fulfillment operations remain efficient as order volume scales.
Improve production planning and reduce manufacturing lead times through better forecasting and supplier coordination.
Manufacturing & Cost Optimization
Identify, evaluate, and onboard new supplement manufacturers across the US and China.
Lead commercial negotiations with manufacturers to secure competitive pricing, better payment terms, and favorable production agreements.
Continuously optimize cost of goods sold (COGS) without compromising product quality.
Build strong supplier relationships and establish reliable manufacturing partnerships.
Quality Assurance & Regulatory Compliance
Ensure manufacturing partners meet applicable supplement industry standards and regulatory requirements.
Oversee Certificates of Analysis (COAs), certifications, cGMP documentation, and quality assurance processes.
Establish quality control procedures to minimize product defects, compliance risks, and potential recalls.
Ensure product manufacturing and labeling processes meet relevant US regulatory requirements.
Product Development & Launch Operations
Lead operational readiness for new product and SKU launches.
Coordinate packaging, manufacturing, inventory availability, and fulfillment requirements.
Ensure cross-functional teams are aligned and products are ready for launch timelines.
Improve operational processes for existing products and packaging.
Customer Experience Operations
Oversee the Head of Customer Support and ensure the customer support function scales with business growth.
Monitor and improve key operational CX metrics, particularly return rates, refund rates, and payment chargebacks.
Partner with the customer support team to identify recurring customer issues and implement solutions.
Develop processes that protect customer experience while minimizing unnecessary operational costs.
Vendor, Legal & Brand Protection
Audit agency, software, and third-party vendor expenses to identify cost-saving opportunities.
Oversee vendor contracts, commercial agreements, and operational legal matters.
Coordinate brand protection initiatives, including identifying and addressing counterfeit products and unauthorized copycats.
Ensure appropriate operational controls and compliance processes are in place.
Operational Infrastructure & Leadership
Build scalable SOPs, workflows, reporting structures, and operational dashboards.
Define and monitor core operational KPIs.
Lead cross-functional execution across operations, customer experience, creative, and other business functions.
Build and develop the operations team as the business expands.
Take full ownership of operational execution and remove operational bottlenecks before they impact growth.
What Success Looks Like in First 90 Days
Within the first 90 days, you will be expected to:
Take full ownership of day-to-day operations, significantly reducing the founder’s involvement in operational execution.
Rebuild inventory forecasting into a reliable, easy-to-use reporting system, ideally supported by AI-powered automation.
Establish clear inventory ordering processes and stronger oversight of 3PL operations.
Define the company’s core operational KPIs and reporting cadence.
Identify opportunities to reduce COGS and negotiate improved supplier pricing and payment terms.
Improve production planning and reduce manufacturing lead times.
Work with the customer support team to identify and reduce returns and chargebacks.
Audit agency and software expenses and implement cost-saving measures.
Establish a scalable operational structure with clear ownership, SOPs, and accountability.
Requirements
Must-Have Experience
Significant experience leading operations at high-growth DTC brands, ideally businesses generating multiple eight-figure or nine-figure annual revenues.
Direct experience in the supplement, nutraceutical, or wellness industry, with a strong understanding of manufacturing, quality assurance, and regulatory compliance.
Proven experience managing end-to-end supply chain operations, including demand forecasting, inventory management, purchase orders, and 3PL oversight.
Demonstrated experience sourcing and negotiating with manufacturers, particularly across the US and China.
Strong knowledge of supplement manufacturing requirements, including COAs, cGMP standards, certifications, and quality control processes.
Experience managing customer support operations and improving returns, refunds, and chargeback performance.
Previous experience leading teams and managing other functional leaders.
Strong commercial negotiation skills and a track record of reducing operational costs.
Ability to operate independently, make decisions, and take ownership without requiring constant direction.
Preferred Qualifications
Previous experience as a Head of Operations, or equivalent senior operational leadership role.
Experience scaling a DTC subscription business through periods of rapid growth.
Financial and commercial acumen, including budgeting, cost control, and unit economics.
Experience implementing AI-powered dashboards, automation, and operational reporting systems.
Experience building operational teams and infrastructure from an early-stage environment.
Ideal Candidate Profile
We are looking for someone who is:
Highly autonomous: Can take ownership and execute without waiting for instructions.
Commercially minded: Understands how operational decisions impact margins, cash flow, and business growth.
Scrappy and resourceful: Comfortable building systems from scratch in a lean environment.
Detail-oriented: Particularly when it comes to inventory, manufacturing quality, compliance, and financial controls.
Proactive: Identifies risks and solves problems before they become business-critical.
Execution-driven: Can move quickly while maintaining operational discipline.
Benefits
Competitive salary, with flexibility for exceptional candidates.
Full-time remote opportunity open to candidates worldwide.
Significant performance-based incentives tied to key operational metrics.
Potential for future equity participation, subject to performance review and a defined roadmap.
Join a lean, fast-moving team where decisions are made quickly and ideas are implemented without unnecessary bureaucracy.
Location: Latvia
Join our global Pharmacovigilance team as a Pharmacovigilance Specialist in Latvia.
Pharmacovigilance Specialist
is responsible for assuring compliance with local and regional Quality Management System and interact, exchange relevant safety and pharmacovigilance information.
Position is remote, home-based in Latvia.
All CV's must be submitted in English language for the assessment.
Responsibilities:
Act as a Local Safety Officer in Latvia
Communicate with Health Authorities
Ensure compliance with applicable local guidelines and regulation
Collect, process, and communicate of safety information
Maintain and establish of quality standards for local pharmacovigilance activities
Ensure weekly monitoring of local literature review
Participate in inspection and/or audits
Ensure the survey and monitoring of national pharmacovigilance regulations
Receive and handle medical information enquiries from patients and health care professionals
Requirements
Biologist, Pharmacist, Medical Doctor, or other life science degree
3-year experience in Pharmacovigilance
Fluent English and Latvian
Computer literacy (MS Office), experience with PV databases
Strong organizational and time management skills
Ability to work independently and in a team
Benefits
Professional growth and career opportunities
International team and environment
Personal accident and business trip insurance
Additional health insurance
Remote/home based
Rewarding referral policy
Workplace establishment allowance
Team building, global meetings
УдалённоLatvia
СтажёрLos Angeles, USA
СтажёрLos Angeles, USA
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seniorRedwood City, CA, United States; Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance; Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance
УдалённоRemote, United States; The base salary range for this role’s listed level is currently for residents of the United States only
География найма не уточнена
География найма не уточнена
ГибридSan Francisco, California; New York, New York; As our Global Mobility Manager, you'll build the bridges that make that true for our own team: immigration, relocation, and global expansion, all in one program that you shape, own, and scale; Own immigration and relocation across hiring, transfers, rotations, and assignments, backed by clear policies and playbooks; Build deep partnerships with People, Talent Acquisition, Legal, Finance, Accounting, and Tax to ship complex immigration and relocation cases quickly and compliantly
География найма не уточнена
Berlin, Germany
УдалённоseniorEgypt; Able to work effectively as part of a remote team spread across time zones
УдалённоEgypt; Experience working remotely across countries, languages and time zones
УдалённоheadUnited States; Canada; Candidates must be able to work with significant EST timezone overlap, with EST working hours preferred
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