Location: Home based - Worldwide
This global leadership role in cyber security is to manage the Security Operations (SecOps) team responsible for design, implementation and evolution of Canonical security practices, techniques, tools, systems and policies. The team is the primary owner of strategy and practices that determine how Canonical secures its data, internal infrastructure and build processes. They are responsible for assuring the security and integrity of our own infrastructure and product deployments. They design and implement technical security controls that ensure security threats are automatically identified, contained and remediated. The team will also contribute ideas and requirements for Canonical product security, improving the resilience and robustness of all Ubuntu customers and users subject to cyber attack.
As a leader on cyber security in the company, the SecOps team manager will collaborate with our Organisational Learning and Development team to develop playbooks and facilitate SecOps training across Canonical. They will operate in a wider security organisation, run a high performing security team and improve Canonical's security posture. They will lead initiatives to integrate the team's insights into Canonical's broader software development process.
While this is a management position, we expect managers to be expert practitioners, able to lead by example, contribute at the highest level, and assess work based on their own professional experience and skill. Candidates should have deep, hands-on expertise with a range of open source and proprietary security tooling and practices, which they can integrate into a holistic next generation security solution across the breadth of Canonical's interests.
The SecOps team's mission is not only to secure Canonical, but also to contribute to the security of the wider open source ecosystem. They might share knowledge through public presentations and industry events, and share threat intelligence with the wider community or represent Canonical in sector-specific governance bodies.
This role reports to the CISO.
What you will do in this role:
Hire and mentor a team of outstanding technical security professionals
Define Canonical's SecOps security standards and playbooks
Own and drive the architecture and design of the SOC
Analyse and improve Canonical's security architecture
Evaluate, select and implement new security tools and practices
Identify, contain and guide the remediation of security threats and cyber attacks
Grow the presence and thought leadership of Canonical SecOps practice
Contribute to open source threat intelligence initiatives
Drive threat modelling, table top exercises and other SecOps practices across Engineering, IS and Canonical
Develop Canonical SecOps learning and development materials
Publish blog posts, whitepapers and conference presentations
Identify, implement and track SecOps KPIs
Plan and deliver SecOps work in the framework of Canonical's agile engineering practice
Work with Security leadership to present information and influence change
What we are looking for
Proven track record of mitigating with advanced threat actors and nation state threats
Expert technical understanding of SOCs from the ground up
In depth knowledge of SOC architecture and design including strategies for logging, firewalls, network segmentation, honeypots etc
Someone who understands how the SOC works not just how to use it
Expert in Linux security
Ability to define, implement, automate and measure effective incident response playbooks
Knowledge of security architecture and market-leading security tools
Experience contributing to, and consuming, threat intelligence feeds
Experience in security risk management frameworks such as NIST CSF
An exceptional academic track record from both high school and university
Undergraduate degree in Computer Science or STEM, or a compelling narrative about your alternative path
Drive and a track record of going above-and-beyond expectations
Deep personal motivation to be at the forefront of technology security
Leadership and management ability
Excellent business English writing and presentation skills
Confidence to report security performance metrics with accountability for accuracy and completeness
Optional things we value
Experience in offensive or defensive security teams with hands-on ability
Experience with open source security tools
Experience with security standards such as ISO 27001
Experience with security posture management of corporate endpoitns
Location: Limassol; Athens; Nicosia; Fully Remote - in other eligible locations; Thessaloniki
Workplace: hybrid
The Role:
We are looking for high-calibre and experienced IT professionals to join our Technical Project Management team. As a Technical Project Manager, you will be a critical part of the Technical Project Management team.
The role involves close coordination with multiple tech teams, business, and key stakeholders, to deliver the change. Ideally you will have experience of successfully delivering technical and/or IT infrastructure projects within agreed time and scope. You will be a self starter and respond well in high pressure environments whilst remaining focussed on project delivery.
This is an exciting time for new joiners, with many opportunities to make their mark on the business and accelerate their personal and professional growth.
The main responsibilities of the position include:
Deliver multiple technical and/or IT infrastructure projects of varying complexity and size
Manage all technical stakeholders and maintain strong professional relationships
Understand the technology landscape
Work with Technology, Business and Operations stakeholders to define project scope, roadmap and milestones aligned to delivery strategy
Actively manage technical risks and technical opportunities
Organise, run, and facilitate ceremonies with technical teams
Conceptualise key technical principles, aims and objectives to map the impact on current systems, processes, applications, and tools
Organise technical meetings, peer reviews with the project team and other technical stakeholders and experts to perform the solution technical validation
Ensure that technical project reporting is up to date and well communicated to stakeholders
Produce well defined technical delivery plans that outline key project activities, their sequence and delivery timelines
Ensure collaboration across operations and technology groups to agree on optimum technical solutions aligned to the technical strategy
Apply knowledge of project delivery methodologies to engineer bespoke approaches for the teams you work with
Engage with engineering teams to plan the release scope in the context of the release plan
Collaborate with other Project Managers to ensure the outstanding implementation of Project Management (PM) processes and the delivery of Technical and/or IT infrastructure Projects in time and scope
Main requirements:
BSc/MSc in computer science, engineering, or in a related field
Minimum 1 year experience in a similar position
Working knowledge with Agile / Scrum / Waterfall methodologies and Project Management Tools/Reporting Practices (Jira, MS Project)
Wider focus on identifying process deficiencies, suggesting and bringing about improvements based on own knowledge and experience
Strong written and verbal communication skills to coordinate with team members, stakeholders, and management and ability to clearly explain technical issues
Strong organisational, critical thinking, and analytical/problem-solving skills
Result driven, with ability to prioritise work effectively and overcome any issues that may
occur during project life cycle
Team player with excellent interpersonal skills, ability to obtain stakeholders’ buy-in and cooperation across
Strong leadership skills, self-motivated
The following will be considered an advantage:
PMP/Prince II or/and Agile/Scrum certifications
Experience and knowledge of engineering, programming, or technical professional experience
Experience and knowledge of different infrastructure tools, platforms and technical process models and documentation
Understanding of cloud infrastructure concepts, devops and system engineer practices
Knowledge of databases concepts
Experience in financial industry
Benefit from:
Attractive remuneration package plus performance related reward
Private health insurance
Corporate pension fund
Intellectually stimulating work environment
Continuous personal development and international training opportunities
The Hiring Experience: What Awaits You
Let’s Connect – Intro Chat with Talent Acquisition
Deep Dive – First Interview with Your Future Team
Final Connection – Final Interview
All applications will be treated with strict confidentiality!
By submitting this application, I confirm that I have read and agree to the terms of the Privacy and Data Protection Notice and the Confidentiality Undertaking.
Location: Berlin, Remote
Workplace: remote
As a Solutions Engineer, you will be working at the intersection of Sales, Product and Customer Success, working with top learning and development organizations to align their growth objectives to 360learning capabilities. As the first Solutions Engineer for the German market, you will play a crucial role in ensuring the region’s success, but you will have the support from the whole EMEA team.
This role will be foundational to 360learning business expansion. Reinforcing a new function in Germany, as a Solutions Engineer, you will become an internal expert in our technology, developing a deep understanding of how 360learning is being used by current customers and how it can drive value for future ones. You will bridge the gap between the strategic direction of our product development and the needs of our market.
Within 1 month, you will:
Become an expert of 360Learning ways of working through our onboarding process on Convexity
Meet the global team through virtual coffee meets and happy hours
Master our value proposition like no one else thanks to shadow meetings with AEs and intensive training with your coach
Learn our product like nobody else knows it in the company, and be able to support our Product team with great insights and feedback thanks to a detailed product training
Have defined your first OKR
Within 3 months, you will:
Understand, master, and become a pro at describing our product to prospects, and addressing promptly every question they may have surrounding our technology
Collaborate with sales teams to understand customer requirements and provide sales support
Be a responsive and creative member of a cross-functional teams (sales, marketing, customer success) by providing valued feedback internally to our teams
Plan and configure products to meet presentation needs
Be a creative, upbeat, and positive player collaborating with AEs to build engaging strategies to move deals forward in our sales funnel (POC/pilot construction)
Within 6 months, you will:
Become a trusted advisor to all levels within the prospective customer organization from CEOs, to Developers, to Learning and Development Directors
Be identified as a prime expert by our Account Executives to support them in any prospective context
Share your expertise with other team members and 360Learners
Within 12 months, you will:
Contribute in making the Solutions Engineering department grow by identifying best practices, designing new processes and creating new contribution for the team
Work alongside sales team members at every step of the sales process
Help shape the Solutions Engineering team by recruiting your colleagues
The Skills Set:
5+ years’ experience working either as a Pre-Sales, Solutions Engineer, Engagement Management, or LMS implementation consultant, ideally in the SaaS industry
A consultative selling background
Knowledge of enterprise technologies and systems, including SSO, CRM, ERP or HRIS
Proven ability to demonstrate technical expertise while interacting with high level stakeholders such as CTO, CISO
Ability to lead technical workshops (ex : SaaS integrations, Middleware, ETL, API, Web Services, …)
Excellent written and verbal communication skills
Fluent German and business fluent English proficiency; other languages are a plus
Enthusiasm for our culture explained here:
https://bit.ly/Convexity360L
What We Offer:
Compensation:
Package includes base salary, a variable component and equity 📈
Benefits
: Work From Home perks, 1 month parental leave for the second parent
Balance
: Flexible hours, full remote work possible anywhere in Germany 🏠. Working remotely from outside Germany is also possible, subject to some conditions (tenure, performance, destination, length, etc.) and the approval of our Remote Committee 🌍
Diversity, Equity, and Inclusion:
We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact 🤝
Corporate Social Responsibility
: Review our CSR Charter:
360learning.com/blog/corporate-social-responsibility-charter
🌎🌏🌍
Culture:
A framework that will help you make an impact - envision what's it like to join 360Learning through our onboarding journey:
https://360learning.com/blog/360learner-journey/
& Convexity Culture:
https://bit.ly/Convexity360L
🚀👩🏻💻🏆
Interview process:
Interview with our Recruiter
Discovery Meeting with our Head of Solutions Engineering
Role-play with our Head of Sales Engineering and our Solutions Engineer
Clarification Meeting with our Sales Enterprise Director
Culture Fit Meeting with our CRO
Reference Checks
Offer!
Who We Are
360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training. 360Learning is the easiest way to onboard and upskill employees, train customer-facing teams, and enable customers and partners–all from one place.
360Learning powers the future of work at 1,700 organizations. Founded in 2013, 360Learning has raised $240 million with 400+ team members across North America and EMEA.
Learning Includes Everyone.
In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion. Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences from all over the world to support our platform that is built for all regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. Thus, 360Learning is proud to be an equal opportunity workplace, and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment. We want to learn from and with you!
Location: Buenos Aires, Argentina; Colombia; Mexico
Uptalent.io, a global platform that provides top tier talent from Latam to the most exciting companies in the world, is seeking an Archicad Expert for an exciting North American Company. Uptalent connects skilled professionals with innovative companies, bridging the gap between talent and opportunity.
As an Archicad Expert, you will be responsible for creating detailed and accurate architectural documentation for Residential and Commercial projects. You will collaborate with cross-functional teams to ensure compliance with project specifications and deliver high-quality interior documentation solutions. This role offers a dynamic and challenging opportunity to showcase your expertise and contribute to groundbreaking projects.
Responsibilities
Create detailed documentation using Archicad software: 3D Model, Constructive Drawings, Demolition Plans, etc.
Create attractive photorealistic renderings.
Collaborate with architects & designers to ensure accurate interpretation of project specifications
Review and revise documentation based on feedback and requirements
Maintain a thorough understanding of industry codes, regulations, and standards
Contribute to the development and improvement of interior documentation processes and procedures
Liaise with internal and external stakeholders to address project-related queries and challenges
Stay updated with the latest advancements in Archicad software and recommend enhancements to optimize project efficiency
Requirements
Bachelor's degree in Interior Design or a related field
Proven experience as an Archicad Expert.
Proficiency in Archicad software including creating 3D models, generating construction documentation, and managing project data
Excellent attention to detail and ability to produce accurate and precise interior documentation solutions
Fluent in English. Effective communication skills to collaborate with cross-functional teams and address project-related queries
Ability to work independently and in a team environment, while managing multiple projects simultaneously
Familiarity with industry codes, regulations, and standards related to Interior Design in the US.
Previous experience working for the US will be valued.
Having a strong portfolio showcasing relevant projects related to the job description.
Benefits
Work for the most exciting companies in the North American Market.
Flexible schedules.
Work from anywhere.
Highly competitive compensation.
Location: Tegucigalpa, Honduras
Uptalent.io, a global platform that provides top tier talent from Latam to the most exciting companies in the world, is seeking an Archicad Expert for Interior Documentation. Uptalent connects skilled professionals with innovative companies, bridging the gap between talent and opportunity.
As an Archicad Expert for Interior Documentation, you will be responsible for creating detailed and accurate interior documentation for Residential and Commercial projects. You will collaborate with cross-functional teams to ensure compliance with project specifications and deliver high-quality interior documentation solutions. This role offers a dynamic and challenging opportunity to showcase your expertise and contribute to groundbreaking projects.
Responsibilities
Create detailed interior documentation using Archicad software: 3D Model, Constructive Drawings, Demolition Plans, etc.
Create attractive photorealistic interior renderings.
Collaborate with architects & designers to ensure accurate interpretation of project specifications
Review and revise interior documentation based on feedback and requirements
Maintain a thorough understanding of industry codes, regulations, and standards
Contribute to the development and improvement of interior documentation processes and procedures
Liaise with internal and external stakeholders to address project-related queries and challenges
Stay updated with the latest advancements in Archicad software and recommend enhancements to optimize project efficiency
Requirements
Bachelor's degree in Interior Design or a related field
Proven experience as an Archicad Expert, with a focus on interior documentation.
Proficiency in Archicad software including creating 3D models, generating construction documentation, and managing project data
Excellent attention to detail and ability to produce accurate and precise interior documentation solutions
Fluent in English. Effective communication skills to collaborate with cross-functional teams and address project-related queries
Ability to work independently and in a team environment, while managing multiple projects simultaneously
Familiarity with industry codes, regulations, and standards related to Interior Design in the US.
Previous experience working for the US will be valued.
Having a strong portfolio showcasing relevant projects related to the job description.
Benefits
Work for the most exciting companies in the North American Market.
Flexible schedules.
Work from anywhere.
Highly competitive compensation.
Location: San José, Costa Rica
Uptalent.io, a global platform that provides top tier talent from Latam to the most exciting companies in the world, is seeking an Archicad Expert for Interior Documentation. Uptalent connects skilled professionals with innovative companies, bridging the gap between talent and opportunity.
As an Archicad Expert for Interior Documentation, you will be responsible for creating detailed and accurate interior documentation for Residential and Commercial projects. You will collaborate with cross-functional teams to ensure compliance with project specifications and deliver high-quality interior documentation solutions. This role offers a dynamic and challenging opportunity to showcase your expertise and contribute to groundbreaking projects.
Responsibilities
Create detailed interior documentation using Archicad software: 3D Model, Constructive Drawings, Demolition Plans, etc.
Create attractive photorealistic interior renderings.
Collaborate with architects & designers to ensure accurate interpretation of project specifications
Review and revise interior documentation based on feedback and requirements
Maintain a thorough understanding of industry codes, regulations, and standards
Contribute to the development and improvement of interior documentation processes and procedures
Liaise with internal and external stakeholders to address project-related queries and challenges
Stay updated with the latest advancements in Archicad software and recommend enhancements to optimize project efficiency
Requirements
Bachelor's degree in Interior Design or a related field
Proven experience as an Archicad Expert, with a focus on interior documentation.
Proficiency in Archicad software including creating 3D models, generating construction documentation, and managing project data
Excellent attention to detail and ability to produce accurate and precise interior documentation solutions
Fluent in English. Effective communication skills to collaborate with cross-functional teams and address project-related queries
Ability to work independently and in a team environment, while managing multiple projects simultaneously
Familiarity with industry codes, regulations, and standards related to Interior Design in the US.
Previous experience working for the US will be valued.
Having a strong portfolio showcasing relevant projects related to the job description.
Benefits
Work for the most exciting companies in the North American Market.
Flexible schedules.
Work from anywhere.
Highly competitive compensation.
Location: Medellín, Colombia
Uptalent.io, a global platform that provides top tier talent from Latam to the most exciting companies in the world, is seeking an Archicad Expert for Interior Documentation. Uptalent connects skilled professionals with innovative companies, bridging the gap between talent and opportunity.
As an Archicad Expert for Interior Documentation, you will be responsible for creating detailed and accurate interior documentation for Residential and Commercial projects. You will collaborate with cross-functional teams to ensure compliance with project specifications and deliver high-quality interior documentation solutions. This role offers a dynamic and challenging opportunity to showcase your expertise and contribute to groundbreaking projects.
Responsibilities
Create detailed interior documentation using Archicad software: 3D Model, Constructive Drawings, Demolition Plans, etc.
Create attractive photorealistic interior renderings.
Collaborate with architects & designers to ensure accurate interpretation of project specifications
Review and revise interior documentation based on feedback and requirements
Maintain a thorough understanding of industry codes, regulations, and standards
Contribute to the development and improvement of interior documentation processes and procedures
Liaise with internal and external stakeholders to address project-related queries and challenges
Stay updated with the latest advancements in Archicad software and recommend enhancements to optimize project efficiency
Requirements
Bachelor's degree in Interior Design or a related field
Proven experience as an Archicad Expert, with a focus on interior documentation.
Proficiency in Archicad software including creating 3D models, generating construction documentation, and managing project data
Excellent attention to detail and ability to produce accurate and precise interior documentation solutions
Fluent in English. Effective communication skills to collaborate with cross-functional teams and address project-related queries
Ability to work independently and in a team environment, while managing multiple projects simultaneously
Familiarity with industry codes, regulations, and standards related to Interior Design in the US.
Previous experience working for the US will be valued.
Having a strong portfolio showcasing relevant projects related to the job description.
Benefits
Work for the most exciting companies in the North American Market.
Flexible schedules.
Work from anywhere.
Highly competitive compensation.
Location: Mexico City, Mexico
Uptalent.io, a global platform that provides top tier talent from Latam to the most exciting companies in the world, is seeking an Archicad Expert for Interior Documentation. Uptalent connects skilled professionals with innovative companies, bridging the gap between talent and opportunity.
As an Archicad Expert for Interior Documentation, you will be responsible for creating detailed and accurate interior documentation for Residential and Commercial projects. You will collaborate with cross-functional teams to ensure compliance with project specifications and deliver high-quality interior documentation solutions. This role offers a dynamic and challenging opportunity to showcase your expertise and contribute to groundbreaking projects.
Responsibilities
Create detailed interior documentation using Archicad software: 3D Model, Constructive Drawings, Demolition Plans, etc.
Create attractive photorealistic interior renderings.
Collaborate with architects & designers to ensure accurate interpretation of project specifications
Review and revise interior documentation based on feedback and requirements
Maintain a thorough understanding of industry codes, regulations, and standards
Contribute to the development and improvement of interior documentation processes and procedures
Liaise with internal and external stakeholders to address project-related queries and challenges
Stay updated with the latest advancements in Archicad software and recommend enhancements to optimize project efficiency
Requirements
Bachelor's degree in Interior Design or a related field
Proven experience as an Archicad Expert, with a focus on interior documentation.
Proficiency in Archicad software including creating 3D models, generating construction documentation, and managing project data
Excellent attention to detail and ability to produce accurate and precise interior documentation solutions
Fluent in English. Effective communication skills to collaborate with cross-functional teams and address project-related queries
Ability to work independently and in a team environment, while managing multiple projects simultaneously
Familiarity with industry codes, regulations, and standards related to Interior Design in the US.
Previous experience working for the US will be valued.
Having a strong portfolio showcasing relevant projects related to the job description.
Benefits
Work for the most exciting companies in the North American Market.
Flexible schedules.
Work from anywhere.
Highly competitive compensation.
Location: Prague, Czechia
As a Proposal Writer / Bid Writer at D-ploy, you will play a vital role in our business development and client acquisition efforts. You will be responsible for creating compelling, well-structured, and technically sound proposals and bids in response to RFPs (Requests for Proposals), RFQs (Requests for Quotations), and other client solicitations. Your primary goal will be to secure new projects and contracts by effectively communicating our company's value proposition and capabilities to potential clients.
Key Responsibilities:
Proposal Development: Write, edit, and proofread proposals, bids, and other business documents with a focus on technical content, ensuring they are accurate, persuasive, and compliant with client requirements.
Technical Expertise: Leverage your technical knowledge and understanding of the industry to create detailed and comprehensive technical responses that showcase our capabilities and expertise.
Research: Conduct in-depth research to gather information about potential clients, their needs, and the competitive landscape to tailor proposals accordingly.
Collaboration: Collaborate closely with cross-functional teams, including sales, project managers, and subject matter experts, to gather the necessary information and ensure proposal content aligns with client requirements.
Bid Management: Manage the entire proposal/bid process, from the initial request through submission, tracking progress, and ensuring deadlines are met.
Compliance: Ensure that proposals meet all client requirements, including formatting, content, and submission guidelines.
Content Improvement: Continuously improve and update proposal templates, boilerplate content, and case studies to maintain a library of reusable materials.
Quality Assurance: Review and evaluate the quality of proposal submissions, identifying areas for improvement and implementing best practices.
Requirements
A Bachelor's degree in a relevant field.
Minimum of 3 years of experience as a Proposal Writer or Bid Writer.
Technical knowledge and understanding of the IT Industry would be of benefit.
Excellent written and verbal communication skills.
Fluent English and German Language skills.
Proficiency in using proposal and document management software.
Strong organizational and time management skills.
Attention to detail and a commitment to delivering high-quality work.
Ability to work both independently and collaboratively in a team environment.
Strong research and analytical skills.
Experience in project management and meeting tight deadlines.
An understanding of procurement processes and government contracting
Benefits
Broad range of activities, tasks, and projects
Flexible working conditions
Paid sick days
Vouchers (B-day voucher, wedding, and new born surprise)
Contributions to wellness programs (multisport card)
Fishing for Friends program – our referral program
Further development and professional advancement
Friendly and international working environment
Company-sponsored events
Competitive salary and various benefits
Is
IT
in your DNA?
Location: Home based - Worldwide
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder-led, profitable, and growing.
This is a general selection track for teams that focus on back-end REST API microservices engineering in Go and Python. It covers all levels of seniority. Apply here if you are already an outstanding engineer with crisp and well-articulated views on APIs, microservice design, engineering processes and DevOps.
Our services need to scale to handle millions of Ubuntu clients, and collaboration across thousands of community members. They are also central to the health of critical infrastructure across the globe. As Ubuntu has been embraced by mainstream enterprise computing through the adoption of cloud and developer-centric tech strategy, the quality of these services has become more important to customers and users.
While Ubuntu has been enormously successful and in many senses leads the industry, we think we can substantially improve our practices, quality and performance in the web services domain. We are growing our teams, and in doing so we aim to level up our insights on scalability, performance, resilience and DevOps practices.
Key areas of interest for us are:
API design, documentation, and governance
Database performance design considerations and skills
Multi-region service delivery for resilience and performance
Fuzzing and other proactive security analysis techniques
Tracing and profiling for distributed systems insights
Next-generation DevOps practices
Location
: we have microservices teams with open roles in every time zone.
What your day will look like
Write high-quality, well-designed, and robust software that works at scale
Design APIs and software architecture for collegial review
Write tests that validate software behaviour
Build and maintain reliable, fault-tolerant applications and services
Collaborate proactively with a globally distributed team
Display technical leadership internally and within our external communities
Debug issues and produce high-quality solutions to resolve them
Contribute to technical documentation to make it the best of its kind
Discuss, contribute to, and collaborate across teams at Canonical
Work from home with global travel twice annually for company events
What we are looking for in you
An exceptional academic track record from both high school and university
Undergraduate degree in Computer Science or STEM, or a compelling narrative about your alternative path
Drive and a track record of going above-and-beyond expectations
Proficiency in Python and / or Go
History of writing modern, maintainable software
Experience with relational and non-relational database systems
Continuous integration and continuous delivery experience
Experience with systems programming or scalable web services
Professional written and spoken English
Experience with Linux (Debian or Ubuntu preferred)
Excellent interpersonal skills, curiosity, flexibility, and accountability
Passion, thoughtfulness, and self-motivation
Excellent communication and presentation skills
Result-oriented, with a personal drive to meet commitments
Ability to travel twice a year, for company events up to two weeks each
Additional skills that you might also bring
Experience with container tech such as LXD, Docker, and Kubernetes
Understanding of build systems and toolchains
Experience with cross-compilation
Experience with hyperscale public clouds and / or private clouds
Experience with designing, building, and running distributed systems
Performance engineering and security experience
What we offer you
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues
Priority Pass, and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Home based - Worldwide
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder-led, profitable, and growing.
Canonical is looking for exceptional security-focused software engineers to be integrated across product teams. While they also contribute to the product as engineers, their primary focus is to challenge the entire team to think more deeply about security through state-of-the-art practices such as threat modeling, table-top exercises, architecture and design reviews, static analysis tools, and fuzzing, among others.
These roles encompass all aspects of product security, including feature development, vulnerability response, proactive security, and open source community participation. Engineers in these roles collaborate closely with other Canonical teams, customers, and partners across the open source ecosystem.
Each product engineering team at Canonical reserves one or two openings for security-oriented software engineers. We also develop a number of products driven entirely by security needs, such as our AppArmor kernel investments and the Ubuntu Security Guide (USG). As the publisher of Ubuntu, we also handle long-term security response for the entire operating system and open source ecosystem. Working with tens of thousands of upstreams means that we need to be fluent in every major programming language and design, build, and adopt sophisticated tools that enable us to work at scale and speed with confidence.
Apply here if you are an exceptional security-focused software engineer, passionate about open source, and excited by Canonical's products and mission.
This role requires the ability to be productive in a globally distributed team through strong self-discipline and motivation. It also involves mandatory international travel at least twice a year, typically for one week.
Location: Worldwide, this is a globally remote role
What you'll do
Security roles might tackle any of the following:
Define, implement, and document new security features
Lead security-focused initiatives within a product engineering team
Analyze, fix, and test vulnerabilities in open source software
Contribute to Ubuntu and upstream open source projects to benefit the community
Audit and analyze source code for vulnerabilities
Integrate new tools into our security infrastructure, pipelines, and processes
Achieve and retain various security certifications
Extend and enhance Linux cryptographic components to meet country-specific compliance requirements, such as FIPS and Common Criteria (CC) certifications
Work with external partners to develop Center for Internet Security (CIS) benchmarks
Design and develop hardening automation for Ubuntu
Stay up to date with trends and developments in the security industry
Develop, test, and maintain new software capabilities
Provide guidance and support to other engineering teams on security best practices
What we are looking for in you
An exceptional academic track record from both high school and university
Undergraduate degree in Computer Science or STEM, or a compelling narrative about your alternative path
A track record of going above and beyond expectations
Thorough understanding of the common categories of security vulnerabilities and how to fix them
Knowledge of modern software engineering techniques
Familiarity with open source development tools and methodologies
Skill in one or more of C, C++, Python, Go, Rust, Java, Ruby, PHP, or JavaScript/Typescript
Experience as a security champion
Experience driving security within a wider SSDLC process
Professional written and spoken English
Experience with Linux (Debian or Ubuntu preferred)
Excellent interpersonal skills, curiosity, flexibility, and accountability
Passion, thoughtfulness, and self-motivation
Excellent communication and presentation skills
Results-oriented, with a personal drive to meet commitments
Optional skills we also value
Clear and effective communication with both the team and Ubuntu community members
Experience working with the Linux kernel
Experience with security certifications and knowledge of FIPS and/or Common Criteria (CC)
Experience with OVAL (Open Vulnerability Assessment Language)
Knowledge of cryptographic modules such as OpenSSL and Libgcrypt
Knowledge of low-level Linux cryptography APIs
Demonstrated ability to learn quickly
Performance engineering experience
What we offer you
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues
Priority Pass, and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a remote-first company since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Erbil, Iraq
Toters is an on-demand e-commerce and delivery platform and operates a service that enables customers to get anything in their city at the highest level of convenience.
At Toters, technology is at the heart of everything we do. We have product teams that are working hard everyday to create products that make our customers' lives easier. Our engineers are also continuously creating solutions to make our processes more efficient, all in an effort to get to our customers fast and at the best cost. If you are interested in working in a high growth startup environment, and look to be part of a team that will potentially change the way customers shop in the Middle East, apply now.
We are looking for a reliable
Finance Support Officer
to support in implementing the needed control over our commercial & Operation activities' and how it will affect our financials . In this role, you will give all the needed support to the commercial & operation team.
Responsibilities:
Handle calls, emails and WhatsApp chat related to the stores.
Provide support services for the commercial team.
Compile financial data from internal portals i.e. statement of accounts, credit note, debit note.
Front-line Support for Accounts, fixing/resolving/responding to Cases as knowledge & experience allows
Raising cases to Account Managers and Finance department
Maintenance of Account reports & company dashboards
Extracting data from internal tools and systems in order to convert them into structured reports
Making sure all activities are being properly documented
Provide assistance for merchants account statuses and other relevant problems
Qualifications:
Bachelor's or master's degree in management, accounting or relevant field
Basic knowledge in finance
Excellent knowledge in MS Office
Excellent communication and interpersonal skills
Detail-oriented
Problem solving skills and analytical skills
Solid experience with CRM software and MS Office (particularly MS Excel)
Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to details
Excellent listening, negotiation and presentation skills
Strong verbal and written communication skills
Extensive, accurate product knowledge
Fluent in English , Arabic and Kurdish
Location: Home based - Worldwide; Office Based - Taipei, Taiwan
This role is one of our general tracks. Apply here for all engineering teams at Canonical who work on low-level system technology on autonomous devices across all seniority levels.
We hire careful and conscientious engineers who appreciate the challenge of memory, performance, battery and connectivity constrained code that has to work every time in an unreliable and unforgiving world, on x86, ARM or RISC-V silicon.
Canonical Ubuntu is the leading Linux for software engineers, desktops, cloud and IoT. We bring open source to the world as a high-performance, safe and secure platform for enterprise computing, software engineering, and connected devices.
These smart, connected devices have the potential to transform every industry. Classic Ubuntu – desktop or server – is widely used in embedded systems because of its developer focus and enterprise grade security maintenance. We partner with the world's most prominent silicon companies to optimise Ubuntu on their latest and greatest chips, as well as with major OEMs and ODMs (PC, servers and connected device manufacturers) to ensure that Ubuntu works perfectly on their hardware.
But while classic, ‘deb’ based Ubuntu is ideal for developers, it has too much variability for appliance or connected device environments, where you want to know *exactly* what the state of millions or billions of devices might be. So Canonical builds Ubuntu Core, a fully containerised version of Ubuntu that is mathematically precise and rigorously secure. We are working on additional solutions for even smaller devices.
We have several teams that focus on open source for embedded environments. We hire outstanding Linux software engineers with a passion for open source, innovation, cutting-edge hardware and software technologies in general. You will be expected to make significant contributions through high-quality design and code, and to develop your technical leadership.
These roles include:
Ubuntu Core and snapd software development
Silicon software and optimisation engineers
Kernel driver and hardware enablement engineers
Hardware-centric Linux QA Engineers
Hardware Certification Engineers
Robotics engineers
Industrial IoT software engineers
Networking software engineers (switching, routing, access and SmartNICs)
At Canonical you will have the opportunity to engage with the broader open source community. We're looking for individuals who can help build a thriving community, contribute to a broad range of technologies, and contribute to the deployment of Ubuntu and Ubuntu Core across the widest range of devices.
Location: we have remote roles open in every time zone.
What your day will look like
Based on the first round of interviews we identify specific teams where you might be an excellent fit, and conduct second round interviews with those teams. Our engineers:
Work with the latest Linux kernel and open source technologies
Deliver Ubuntu for the latest IoT and server-class hardware platforms
Integrate and maintain device-oriented software stacks
Write high-quality, well-designed software
Collaborate proactively with other globally distributed teams
Display technical leadership internally and within our external communities
Help our customers ship their apps and SDKs on Ubuntu
Build device OS images with Ubuntu Core, Desktop and Server
Optimise the Ubuntu kernel and libraries for silicon-specific capabilities
Debug issues and produce high-quality code to fix them
Contribute to technical documentation to make it the best of its kind
Discuss ideas and collaborate on finding good solutions
Participate as technical lead on complex customer engagements involving complete system architectures from cloud to edge
Work usually from home, with global travel 2 to 4 weeks for company events
What we are looking for in you
An exceptional academic track record from both high school and university
Drive and a track record of going above-and-beyond expectations
Undergraduate degree in Computer Science or STEM, or a compelling narrative about your alternative path
Experience with Linux (Debian or Ubuntu preferred)
Passion for Linux or embedded systems software (e.g. kernel, graphics, Yocto)
Fluency in at least one of Golang, C, C++, or Rust
Professional written and spoken English
Excellent interpersonal skills, curiosity, flexibility, and accountability
Passion, thoughtfulness, and self-motivation
Excellent communication and presentation skills
Result-oriented, with a personal drive to meet commitments
Ability to travel twice a year, for company events up to two weeks each
Additional skills that you might also bring
Experience with Debian/Ubuntu or other distro packaging
Understanding of build systems and toolchains, including for cross-compilation
Experience with firmware, uboot, UEFI, ACPI, DSDT, or boot loaders
Experience with power management on PCI ASPM, SATA ALPM, low power profiles
Computer architecture knowledge of x86, ARM, RISC-V
Experience in board design, bring up, and validation
Experience with electrical engineering design tools (e.g. schematic capture, layout)
Familiarity with Ubuntu development model
Performance engineering and security experience
Shell or Python scripting skills
What we offer you
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues
Priority Pass, and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a remote-first company since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Office Based - Taipei, Taiwan
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder-led, profitable, and growing.
We are hiring a
Project Manager - Ubuntu Embedded Systems at Canonical
As a project manager for Canonical’s Devices business, this role is responsible for the coordination and completion of large complex customer-facing projects, overseeing all aspects of project delivery and acting as the primary delivery liaison between Canonical's engineering teams and Canonical's customers.
You will be managing the projects that involve the delivery of Ubuntu images on a wide variety of devices ranging from robots, edge gateways, and IoT devices to PCs and automotive systems. This is a high-profile project management position where you are expected to build and maintain working relationships with team members, customers, other partners/vendors (Silicon vendors, OEMs, ODMs, IHVs), and other Canonical departments/teams.
Location: This role will be office based in Taipei, Taiwan
The role entails
Managing projects through their complete life cycle and ensuring that the overall goals for both Canonical and the client are met
Successfully delivering engineering professional services for assigned projects
Working with engineering teams on custom board enablement and delivery of Ubuntu images to the customers
Assisting in the development of project statements of work
Drafting and maintaining project-specific schedules/project plans
Obtaining client agreement to the project schedule and agreed-upon work items
Ensuring projects are delivered within the time/resources/scope expectations
Managing project risk mitigation and plans
Driving technical issues to reach desired delivery outcomes
Maintaining daily and weekly communication with the client and all internal stakeholders
Managing delivery schedule of critical third-party deliverables for the project
Keeping management informed of the status of assigned projects
Identify custom engineering requests that are not part of an existing business contract
Advocating for the appropriate technologies from Canonical's product portfolio to customers
Supporting different time zones and work non-traditional hours as required to support the assigned projects
What we are looking for in you
Solid project management experience in delivering engineering services to customers managing software development teams and field engineers
Extensive experience successfully managing projects with cross-cultural and multi-continent internal and external project resources, preferably with resources in Asia, Europe, and the Americas
Educational degree preferably in Science, Technology, Engineering, or Math
Good knowledge of Linux and the wider Open Source Software community, and understanding of computer architecture
Excellent communications skills, both verbal and written, in English
Strong leader and problem solver with extensive experience building successful internal and external partnerships and effective working relationships with demanding project sponsors in complex organizational environments
PMP/PMI or PRINCE2 Practitioner Certification preferred
Ability to work non-standard work hours in support of a worldwide sales and project team
Willingness to travel up to 4 times a year for internal events
What we offer you
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues
Priority Pass, and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do.
Canonical has been a remote-first company since its inception in 2004. Working at Canonical is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Medellín, Colombia
We are a leading B2B staffing platform, specializing in connecting talented architects and engineers with top-notch Australian architectural and engineering companies. Our platform is designed to empower remote work, allowing professionals from around the world to collaborate with global firms seamlessly. As we continue to expand our services and clientele, we are seeking a dedicated Customer Success Representative to manage U.S and Canadian accounts, ensure the satisfaction of our contractors, and drive the growth of our partnerships. Our team is empowered to constantly explore, innovate, and strive to think outside the box, providing personal and team growth.
Responsibilities:
As a Customer Success Representative, you will play a pivotal role in fostering strong relationships with our Australian clients while ensuring that our contractors thrive in their roles.
Your responsibilities will include:
Account Management: Oversee and nurture relationships with U.S and Canadian architectural and engineering companies. Understand their needs, challenges, and goals.
Contractor Satisfaction: Act as a point of contact for our contractors, addressing their concerns, ensuring their happiness, and serving as a bridge between them and the client firms.
Upselling and Growth: Identify opportunities to expand our services within existing client accounts. Collaborate with the sales team to upsell additional contractor resources.
Client Onboarding: Facilitate the onboarding process for new clients, ensuring a smooth transition and integration of our contractors into their teams.
Feedback Collection: Gather feedback from both clients and contractors, and communicate this feedback internally to help improve our platform and services.
Problem Resolution: Handle any issues or disputes promptly and professionally, finding effective solutions that benefit all parties.
Reporting: Maintain accurate records of client interactions and share insights with the management team to drive strategic decisions.
Requirements
Bachelor's Degree: A bachelor's degree in business, marketing, or a related field is preferred.
Customer-Centric Mindset: A genuine passion for delivering exceptional customer service and ensuring client satisfaction.
Communication Skills: Outstanding written and verbal communication skills, with the ability to build rapport and convey complex ideas effectively.
Problem-Solving Skills: Strong analytical and problem-solving abilities to address client and contractor concerns.
Sales Acumen: Basic understanding of sales principles and the ability to identify upselling opportunities.
Remote Work Proficiency: Must have a reliable laptop, high-speed internet connection, and a comfortable remote work setup.
Video Conferencing: Comfortable with videoconferencing tools for client and contractor interactions when necessary.
2+ Years of Experience: Previous experience in a customer success or account management role, preferably in a B2B environment, with at least 2 years of relevant experience.
Important to have:
Native English
Great Communication Skills
Enjoys talking with people;
Comfortable doing videoconference with clients
Motivated Self-starter
Ability to work unsupervised
Ability to multi-task
Shows Initiative, Proactive
Benefits
Work for the most exciting companies in the world.
Flexible schedules.
Work from anywhere.
Highly competitive compensation.
Location: Buenos Aires, Argentina
We are a leading B2B staffing platform, specializing in connecting talented architects and engineers with top-notch Australian architectural and engineering companies. Our platform is designed to empower remote work, allowing professionals from around the world to collaborate with global firms seamlessly. As we continue to expand our services and clientele, we are seeking a dedicated Customer Success Representative to manage U.S and Canadian accounts, ensure the satisfaction of our contractors, and drive the growth of our partnerships. Our team is empowered to constantly explore, innovate, and strive to think outside the box, providing personal and team growth.
Responsibilities:
As a Customer Success Representative, you will play a pivotal role in fostering strong relationships with our Australian clients while ensuring that our contractors thrive in their roles.
Your responsibilities will include:
Account Management: Oversee and nurture relationships with U.S and Canadian architectural and engineering companies. Understand their needs, challenges, and goals.
Contractor Satisfaction: Act as a point of contact for our contractors, addressing their concerns, ensuring their happiness, and serving as a bridge between them and the client firms.
Upselling and Growth: Identify opportunities to expand our services within existing client accounts. Collaborate with the sales team to upsell additional contractor resources.
Client Onboarding: Facilitate the onboarding process for new clients, ensuring a smooth transition and integration of our contractors into their teams.
Feedback Collection: Gather feedback from both clients and contractors, and communicate this feedback internally to help improve our platform and services.
Problem Resolution: Handle any issues or disputes promptly and professionally, finding effective solutions that benefit all parties.
Reporting: Maintain accurate records of client interactions and share insights with the management team to drive strategic decisions.
Requirements
Bachelor's Degree: A bachelor's degree in business, marketing, or a related field is preferred.
Customer-Centric Mindset: A genuine passion for delivering exceptional customer service and ensuring client satisfaction.
Communication Skills: Outstanding written and verbal communication skills, with the ability to build rapport and convey complex ideas effectively.
Problem-Solving Skills: Strong analytical and problem-solving abilities to address client and contractor concerns.
Sales Acumen: Basic understanding of sales principles and the ability to identify upselling opportunities.
Remote Work Proficiency: Must have a reliable laptop, high-speed internet connection, and a comfortable remote work setup.
Video Conferencing: Comfortable with videoconferencing tools for client and contractor interactions when necessary.
2+ Years of Experience: Previous experience in a customer success or account management role, preferably in a B2B environment, with at least 2 years of relevant experience.
Important to have:
Native English
Great Communication Skills
Enjoys talking with people;
Comfortable doing videoconference with clients
Motivated Self-starter
Ability to work unsupervised
Ability to multi-task
Shows Initiative, Proactive
Benefits
Work for the most exciting companies in the world.
Flexible schedules.
Work from anywhere.
Highly competitive compensation.
Location: Mexico City, Mexico
We are a leading B2B staffing platform, specializing in connecting talented architects and engineers with top-notch Australian architectural and engineering companies. Our platform is designed to empower remote work, allowing professionals from around the world to collaborate with Australian firms seamlessly. As we continue to expand our services and clientele, we are seeking a dedicated Customer Success Representative to manage U.S and Canadian accounts, ensure the satisfaction of our contractors, and drive the growth of our partnerships. Our team is empowered to constantly explore, innovate, and strive to think outside the box, providing personal and team growth.
Responsibilities:
As a Customer Success Representative, you will play a pivotal role in fostering strong relationships with our Australian clients while ensuring that our contractors thrive in their roles.
Your responsibilities will include:
Account Management: Oversee and nurture relationships with Australian architectural and engineering companies. Understand their needs, challenges, and goals.
Contractor Satisfaction: Act as a point of contact for our contractors, addressing their concerns, ensuring their happiness, and serving as a bridge between them and the client firms.
Upselling and Growth: Identify opportunities to expand our services within existing client accounts. Collaborate with the sales team to upsell additional contractor resources.
Client Onboarding: Facilitate the onboarding process for new clients, ensuring a smooth transition and integration of our contractors into their teams.
Feedback Collection: Gather feedback from both clients and contractors, and communicate this feedback internally to help improve our platform and services.
Problem Resolution: Handle any issues or disputes promptly and professionally, finding effective solutions that benefit all parties.
Reporting: Maintain accurate records of client interactions and share insights with the management team to drive strategic decisions.
Requirements
Bachelor's Degree: A bachelor's degree in business, marketing, or a related field is preferred.
Customer-Centric Mindset: A genuine passion for delivering exceptional customer service and ensuring client satisfaction.
Communication Skills: Outstanding written and verbal communication skills, with the ability to build rapport and convey complex ideas effectively.
Problem-Solving Skills: Strong analytical and problem-solving abilities to address client and contractor concerns.
Sales Acumen: Basic understanding of sales principles and the ability to identify upselling opportunities.
Remote Work Proficiency: Must have a reliable laptop, high-speed internet connection, and a comfortable remote work setup.
Video Conferencing: Comfortable with videoconferencing tools for client and contractor interactions when necessary.
2+ Years of Experience: Previous experience in a customer success or account management role, preferably in a B2B environment, with at least 2 years of relevant experience.
Important to have:
Native English
Great Communication Skills
Enjoys talking with people;
Comfortable doing videoconference with clients
Motivated Self-starter
Ability to work unsupervised
Ability to multi-task
Shows Initiative, Proactive
Benefits
Work for the most exciting companies in the world.
Flexible schedules.
Work from anywhere.
Highly competitive compensation.
Location: Office Based - Beijing, China; Office Based - Taipei, Taiwan
Are you fascinated by the chance to make a real impact on millions of Ubuntu users? We are looking for a passionate Linux kernel engineer to join our team and help us bring Ubuntu to the next generation of hardware. In this role, you will be responsible for developing and maintaining high-quality kernel support for a wide range of hardware devices. You will also work with upstream developers and driver vendors to integrate the latest hardware support into Ubuntu.
This role presents an exciting opportunity for an engineer to leverage their software engineering skills on cutting-edge hardware. We collaborate with world-leading OEM partners to deliver Ubuntu on their next generation of laptops, desktops, and workstations. You will tackle complex issues spanning a wide range of consumer components, from Wi-Fi and Thunderbolt docks to BIOS and UEFI. Additionally, you will face challenges in achieving optimal power efficiency and performance.
You will have the chance to explore the latest architecture and platform technologies from Intel, AMD and other silicon vendors, enabling them in Ubuntu and ultimately delivering them to the world. As part of this position, you will be expected to closely collaborate with upstream kernel maintainers and hardware vendors in analysing root causes, developing fixes, and submitting patches for review.
Location:
This is a role based in either our Taipei, Taiwan or Beijing, China offices.
What your day will look like
Collaborate regularly and proactively with a globally distributed team
Work closely with external silicon and hardware manufacturer delivery teams on bleeding edge Desktop, Laptop, and Server platforms
Diagnose and resolve issues in the kernel reported by QA, customers and the community
Enable new Linux kernel features as requested by customers
Submit, review, and apply kernel patches, working with both internal and external upstream maintainers
What we are looking for in you
Well-organised, self-starting and able to deliver to fixed schedules
Demonstrated ability to present oneself in a professional manner when interacting with colleagues, business partners, and the open source community
Ability to communicate effectively in English, both written and oral
Significant programming experience in C, with Python and Bash scripting also highly regarded
Solid background with git
Knowledge of the Linux kernel and kernel subsystems
Demonstrated experience with kernel patching and debugging
Knowledge/experience with Linux kernel upstream processes and release cycle
Strong grasp of device drivers, BSP’s, and other low level system engineering
Prior experience with Ubuntu/Debian/Snap packaging would be highly regarded
Knowledge of ACPI and UEFI is desirable
Willing to travel globally up to 4 times a year for internal and external engineering events.
What we offer you
Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits above, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilisation. Our compensation philosophy is to ensure equity right across our global workforce.
In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, you can ask in the later stages of the recruitment process.
Personal learning and development budget of 2,000USD per annum
Annual compensation review
Recognition rewards
Annual holiday leave
Parental Leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues at ‘sprints’
Priority Pass for travel and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do.
Canonical has been a remote-first company since its inception in 2004. Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
ГибридLimassol; Athens; Nicosia; Fully Remote - in other eligible locations; Thessaloniki
УдалённоWorking remotely from outside Germany is also possible, subject to some conditions (tenure, performance, destination, length, etc.) and the approval of our Remote Committee 🌍
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.