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Location: Canada Wide - Excluding Quebec; Texas - Remote; Colorado - Remote; Florida - Remote; Utah - Remote; Washington - Remote; USA; North Carolina - Remote; Georgia - Remote Workplace: Remote - Location: This role can be based anywhere in Canada (excluding Quebec) as a fully remote position. For candidates located in the Vancouver, BC Lower Mainland, there is flexibility to work remote, hybrid, or onsite at our Surrey headquarters. This role is also open to candidates in the USA as a fully remote position. - Please note that employment is contingent upon the successful completion of reference checks and background checks. Safe Software is looking for a VP, Revenue Operations to join our Revenue Operations team. As VP, Revenue Operations, you will design and enforce the operating model our entire go-to-market organization runs on, reporting directly to the Chief Revenue Officer and presenting regularly to the board. This is a builder’s mandate: the CRM isn’t fully configured, the forecasting process is mostly informal, the Rules of Engagement are still being written, and the AI tooling stack is unevaluated. You’re not fixing a broken system — you’re building the one Safe’s revenue org will run on for years. We have an immediate opening and are excited to find the right candidate to join our team. ABOUT THE TEAM As a part of the Revenue Operations team, you’ll build and lead a function that’s still taking shape — RevOps analysts, a Sales Enablement team, and a broader GTM Enablement capability, five to seven hires in total. Safe builds FME, the only All-Data, Any-AI Enterprise Integration Platform, trusted by 25,000+ enterprise customers in 125+ countries to bring their data to life. Profitable, growing, and scaling toward $250M ARR with a clear path to $700M, Safe is building a multi-motion revenue engine — direct field, inbound and outbound BDR, partner channel, EMEA, and Canada — and it needs a single operating authority to keep those motions from colliding. That’s this role. You’ll report to the CRO and work daily with VP Sales East, VP Sales West, and the EMEA leader, each of whom has strong opinions and moves fast. WHAT YOU’LL BE DOING As VP, Revenue Operations, you will operate at all altitudes — one week presenting forecast accuracy to the board, the next telling a VP Sales their deal doesn’t meet the bar to advance stage, regardless of how the conversation started. Both are the job. RULES OF ENGAGEMENT — OWNERSHIP & ACCOUNTABILITY - Write the rules everyone will actually operate inside. Safe is building a multi-motion revenue engine — direct field, inbound BDR, outbound BDR, partner channel, EMEA, Canada — and without clearly defined and enforced Rules of Engagement, those motions conflict, accounts get double-touched, partners get burned, and trust between functions collapses. You write it, socialize it across every stakeholder (including strong-willed VP Sales leaders who will push back), get it approved by the CRO, and enforce it through process design and CRM configuration. - Define territory and account ownership. Who owns what account, what happens at renewal, how partner and direct conflict is resolved, and what triggers an escalation to the CRO. - Set lead routing and BDR handoff standards. How inbound and outbound leads are qualified, assigned, accepted, and rejected, with SLA definitions for each stage and accountability for every gate. - Design the partner co-sell and channel conflict policy. Clear rules for when the partner leads, when direct leads, and how sourcing credit is allocated, reviewed and agreed with the Partner Leader and EMEA Leader at launch. - Hold the qualification gates. Define MEDDPICC field requirements by stage, what must be true before a deal advances, and what RevOps will kick back regardless of who is asking. GTM ENABLEMENT - Close the ramp gap. At Safe’s current hiring pace across AEs, BDRs, SEs, CSMs, and partners, the difference between a 30-day ramp and a 90-day ramp is a material revenue number — this role owns closing that gap. - Build the function, not just the content. The Sales Enablement team reports directly into this role. You’ll build it, hire against a capability scorecard, and hold the team accountable to ramp and productivity outcomes, not just content creation. - Design role-based onboarding. Structured, milestone-gated onboarding tracks for every GTM role — AE, BDR, SE, CSM, and partner — with clear ready-to-carry-quota certification criteria and a defined ramp timeline per role. - Own the sales methodology and playbook. The single source of truth for how Safe sells — pitch structure, discovery framework, objection handling, competitive positioning, and deal execution standards — updated quarterly with input from the field and calibrated against win/loss data. - Turn Gong data into a coaching loop. Use Gong and other tooling to create a systematic feedback loop from deal recordings and call reviews to enablement content updates, so the playbook reflects what actually wins, not what the last training deck said. REVENUE ARCHITECTURE & AI-NATIVE GTM STACK - Give the CRO one version of the truth. Build the weekly, monthly, and quarterly forecasting process — call accuracy, coverage ratios, deal velocity — so the CRO walks into every board meeting with zero surprises. - Own the numbers that matter. Pipeline model, funnel metrics, win-rate analytics, rep productivity, CAC payback, and NRR by segment and vertical, owned by you, trusted by the board. - Evaluate and integrate the AI-native GTM stack. CRM (HubSpot), conversation intelligence (Gong), outbound automation, intent data, and agentic AI workflows — owning use-case prioritization, adoption, and value realization across the revenue org. AI architecture, security review, and governance decisions are made in partnership with IT and Engineering. - Enforce data governance with teeth. Own the data model in CRM, ensuring field hygiene, account hierarchy, and MEDDPICC field consistency across every pod, globally. EXECUTIVE LEADERSHIP & CROSS-FUNCTIONAL AUTHORITY - Earn credibility through data, not hierarchy. Working with high-performing, highly opinionated VP Sales leaders is a feature of this role, not a bug — you’ll push back on a VP Sales who wants to move a deal to the wrong stage, enforce an ROE that a regional leader finds inconvenient, and do it in a way that preserves the relationship. - Present to the board and hold up under questioning. You’ll present pipeline health, forecast accuracy, and GTM efficiency metrics directly to Safe’s board — output that’s clear, accurate, and defensible, from someone who can handle hard questions from investors without flinching. - Own the cross-functional cadence. Finance, Marketing, CS, Product, and Legal all have legitimate interests in how the GTM org operates — you mediate those interests and own the QBRs, planning cycles, and headcount models that keep the org moving in the same direction. LEADERSHIP & IMPACT This is single-threaded ownership of the operating system, not a shared function. You set the Rules of Engagement, own the forecasting methodology, and hold budget and vendor authority over the RevOps and Enablement tooling stack. When a VP Sales and the model disagree, the model doesn’t move without your sign-off — and you carry that authority directly to the CRO and, on a regular cadence, to the board. - The board stops asking why the number moved. Forecast accuracy becomes predictable enough that variance is the exception the CRO has to explain, not the norm. - The rules hold under pressure. Rules of Engagement survive contact with a strong-willed VP Sales who wants an exception — and when they don’t, that’s a deliberate call you made, not a gap they found. - RevOps becomes a real team. What starts as a single-person mandate becomes a functioning function of RevOps, Enablement, and analytics talent that other departments route through by default. - GTM tooling delivers measurable outcomes. AI and automation investments are evaluated against clear success criteria — rep productivity, pipeline data quality, forecast accuracy, and adoption rates — before scaling. Pilots that don't meet the bar are discontinued; those that do are operationalized. QUALIFICATIONS, SKILLS, AND COMPETENCIES Safers come from a variety of backgrounds with a diversity in skills and knowledge. That said, we find that those who are most successful in this role have experience with the following areas. Required skills: - 10–15+ years in Revenue Operations, Sales Operations, or GTM Strategy at a scaling B2B SaaS company, at VP or Senior Director level with direct board-level exposure - Experience building and enforcing a Rules of Engagement framework across multiple GTM motions, including the hard conversations with sales leaders who push back - A track record presenting pipeline health, forecast, and GTM efficiency metrics directly to a board or equivalent investor group - Experience holding strong field sales leaders accountable through data and rigor rather than hierarchy - People leadership experience — hiring, developing, and holding accountable a multi-functional team spanning RevOps analysts and sales enablement - Ownership of the full RevOps stack — CRM architecture, forecasting model, territory design, quota mechanics, and tooling evaluation - Strong analytical range: comfortable building a bottoms-up coverage model, explaining CAC payback to a CFO, and translating rep-level data into a board-ready narrative - Hands-on experience evaluating, piloting, or deploying agentic workflows or AI-assisted tooling in a live GTM environment — including the ability to assess feasibility, data readiness, and security requirements before committing to production - Deep HubSpot or Salesforce architecture experience, including data model and process enforcement design - Effective communication skills Desired skills / Bonus points: - Background in data, infrastructure, or integration software - Experience with MCP, Salesforce Agentforce, Clay, or similar agentic GTM infrastructure at production scale - Experience navigating a PE-backed or founder-owned growth inflection from $100M to $250M+ - Familiarity with partner channel economics and co-sell Rules of Engagement design - Experience building a RevOps function from solo operator to a team of 3–5 - A Bachelor’s degree in a related field, or equivalent combination of education and experience ABOUT SAFE SOFTWARE Safe Software transforms organizations with FME, the only All-Data Any-AI Enterprise Integration Platform connecting all your data, anywhere, at any velocity. With over 30 years of expertise and 25,000+ enterprise customers across 125+ countries, we simplify your data journey, wherever it leads. Founded in 1993, Safe is headquartered in Surrey, BC with over 300 team members and counting. We’re always looking for talented individuals with diverse backgrounds who are determined to learn and grow. Are you ready to join the team? OUR COMMITMENT TO DIVERSITY AND INCLUSION Safe Software is an equal opportunity employer and we truly believe that innovation and strength begin with diversity and inclusion. We welcome all candidates regardless of race, gender identity or expression, sexual orientation, age, ability, disability, national or ethnic origin, political belief, religion, or family status. Should you require accommodations during the recruitment process, please contact hr_dept@safe.com. NOTICE REGARDING USE OF AUTOMATED TOOLS IN HIRING At Safe Software, we use automated tools to help us process applications and identify qualified candidates. These tools may assist in screening resumes and summarizing interview content based on the information you provide. This helps our team review applications efficiently while ensuring every candidate is considered based on the requirements of the role. Please be assured that the final hiring decision is always made by a member of our team. For more information on how we protect your privacy, please see our policy https://www.safe.com/legal/#applicant-privacy-policy. If you have questions about this process, please contact us at hr_dept@safe.com.

Location: San Francisco, CA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the team Anthropic's Life Sciences team is building a world-class research group focused on making fundamental biological discoveries. The team combines cutting-edge AI with hands-on biological research, positioning Anthropic at the forefront of AI-accelerated scientific discovery. About the role We're seeking an exceptional Research Scientist to join the team. This role combines deep computational biology expertise with frontier AI capabilities, positioning Anthropic at the forefront of AI-driven scientific discovery. As one of the first computational members of this Life Sciences research group, you'll work on a high-impact team that operates at the intersection of computational and experimental biology. You'll bring broad computational biology experience to bear across the team's projects, driving discoveries from large-scale computational analysis of biological data through to results our experimental scientists can test, and moving flexibly between problems as the science demands. You'll have substantial access to Claude and you'll help establish how computational biology operates at Anthropic. This role offers a unique opportunity to shape how AI transforms biological research. You'll work with some of the world's best AI researchers while tackling problems that matter deeply for scientific understanding and biomedicine. If you're excited about using your computational expertise to make fundamental biological discoveries and guide the development of transformative AI systems, we want to hear from you. Key responsibilities Build, run, and maintain the analysis pipelines that back the team's experimental programs: sequence analysis at petabyte scale, structural bioinformatics, phylogenetic and comparative genomics, design and analysis of high-throughput functional screens, biological sequence modeling, etc. Partner directly with experimental biologists to design experiments that produce high-quality data, and turn results around fast enough to immediately inform the next experiment Draw on the literature and curated biological knowledge bases alongside primary data to generate and prioritize hypotheses for experimental follow-up Stand up and maintain the team's computational infrastructure: data ingestion, workflow orchestration, internal databases, and the interfaces that make all of it accessible to both researchers and AI agents Use Claude and our internal agent frameworks heavily in your own work, and feed what you learn back to the model-improvement and product teams as evaluations, datasets, and concrete failure cases Pick up analyses across projects as priorities shift; we're looking for breadth and flexibility over a single deep specialty Minimum qualifications Have a PhD in computational biology, bioinformatics, genomics, biophysics, machine learning, computer science, or a related quantitative or biological field, or equivalent industry research experience Have a track record of computational biology research you have led end to end, from question to result, with evidence of impact (for example publications, preprints, released datasets or tools, or research that changed a program's direction) Have demonstrated breadth across multiple areas of computational biology Are proficient in one or more programming languages used in scientific computing and comfortable working on large datasets in Linux and cloud compute environments Can take an ambiguous biological question, scope the analysis, and produce a result an experimentalist can act on Communicate computational results clearly to both biologists and ML researchers Preferred qualifications Are comfortable navigating ambiguity and developing solutions in rapidly evolving research environments Are results-oriented, with a bias towards flexibility and impact Hands-on experience in experimental biology, or a track record of designing experiments side by side with experimentalists Experience building tools, pipelines, or agentic systems on top of LLMs, or training models on biological sequence data Deep expertise in one or two areas of computational biology (for example structural biology, metagenomics, single-cell genomics, or protein design) on top of the required breadth The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $300,000 — $320,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: New York Workplace: Hybrid WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW Harvey’s products all depend on a shared AI foundation: the model layer and agent infrastructure that determine the quality of work our agents deliver. Legal is one of the hardest domains for AI: documents run to hundreds of pages, matters can span millions of files, and there is zero margin for error on accuracy. The AI Platform team builds the foundation that every product and agent team at Harvey builds upon. This team is early and there’s a lot to build: model routing, agent architecture, context management, evals. Your work here sets the ceiling for what Harvey’s AI can do. REPRESENTATIVE PROJECTS - Context Engineering & Agent Infrastructure. Build the platform-level systems for context management, session state, and memory that all of Harvey’s agents and products rely on. - Model Integration & Routing. Own the infrastructure that lets Harvey onboard new foundation models fast and route to the right one for every task - a capability every product team depends on. - Evaluation Infrastructure. Build the shared eval tooling and frameworks that let every team across Harvey measure and improve AI quality systematically. - Shared Abstractions. Create the SDKs, platform primitives, and developer tooling that make it dramatically easier for product teams to ship AI-powered features. WHAT YOU'LL DO - Design and build abstractions and platform-level systems that improve all of Harvey’s agentic products. - Own infrastructure for model integration, routing, and evaluation that helps Harvey choose and deploy the right foundation model for any given context. - Build evaluation frameworks and tooling that let every team across Harvey iterate on AI quality effectively. - Partner closely with product engineering teams, PMs, and design to launch cutting-edge AI products. - Evaluate, prototype, and integrate the latest advancements in AI and agentic systems as they emerge. WHAT YOU HAVE - 6+ years of experience building backend systems, with at least 1+ year focused on AI/ML engineering. Staff candidates will typically have 8+ years and a track record of technical leadership across teams. - Experience building and shipping multi-model or multi-provider AI systems in production. - Familiarity with context management, session state, or memory systems in AI or distributed systems. You’ve thought about what the model sees and why it matters. - A track record of building internal platforms, SDKs, or shared infrastructure that other engineering teams actually adopted - and an understanding of why developer experience matters as much as raw capability. - Strong judgment about abstractions. Opinionated about good design but pragmatic about shipping incrementally. - Excitement about agentic AI and the infrastructure challenges of making autonomous systems reliable when the stakes are real. - A bias toward full ownership: you navigate ambiguity well and don’t wait for a roadmap to start solving problems. - Bonus: experience building evaluation frameworks, working with agent/function-calling architectures, familiarity with legal or other high-stakes professional services domains, or time at early-stage or hyper-growth startups where the underlying technology changes regularly. COMPENSATION $193,400 - $290,000 USD DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922]. #LI-AK1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: New York Workplace: Hybrid WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW Harvey’s products all depend on a shared AI foundation: the model layer and agent infrastructure that determine the quality of work our agents deliver. Legal is one of the hardest domains for AI: documents run to hundreds of pages, matters can span millions of files, and there is zero margin for error on accuracy. The AI Platform team builds the foundation that every product and agent team at Harvey builds upon. This team is early and there’s a lot to build: model routing, agent architecture, context management, evals. Your work here sets the ceiling for what Harvey’s AI can do. REPRESENTATIVE PROJECTS - Context Engineering & Agent Infrastructure. Build the platform-level systems for context management, session state, and memory that all of Harvey’s agents and products rely on. - Model Integration & Routing. Own the infrastructure that lets Harvey onboard new foundation models fast and route to the right one for every task - a capability every product team depends on. - Evaluation Infrastructure. Build the shared eval tooling and frameworks that let every team across Harvey measure and improve AI quality systematically. - Shared Abstractions. Create the SDKs, platform primitives, and developer tooling that make it dramatically easier for product teams to ship AI-powered features. WHAT YOU’LL DO - Design and build abstractions and platform-level systems that improve all of Harvey’s agentic products. - Own infrastructure for model integration, routing, and evaluation that helps Harvey choose and deploy the right foundation model for any given context. - Build evaluation frameworks and tooling that let every team across Harvey iterate on AI quality effectively. - Partner closely with product engineering teams, PMs, and design to launch cutting-edge AI products. - Evaluate, prototype, and integrate the latest advancements in AI and agentic systems as they emerge. WHAT YOU HAVE - 10+ years of experience building backend systems, with at least 1+ year focused on AI/ML engineering and a track record of technical leadership across teams. - Experience building and shipping multi-model or multi-provider AI systems in production. - Familiarity with context management, session state, or memory systems in AI or distributed systems. You’ve thought about what the model sees and why it matters. - A track record of building internal platforms, SDKs, or shared infrastructure that other engineering teams actually adopted - and an understanding of why developer experience matters as much as raw capability. - Strong judgment about abstractions. Opinionated about good design but pragmatic about shipping incrementally. - Excitement about agentic AI and the infrastructure challenges of making autonomous systems reliable when the stakes are real. - A bias toward full ownership: you navigate ambiguity well and don’t wait for a roadmap to start solving problems. - Bonus: experience building evaluation frameworks, working with agent/function-calling architectures, familiarity with legal or other high-stakes professional services domains, or time at early-stage or hyper-growth startups where the underlying technology changes regularly. COMPENSATION RANGE $231,000 - $340,000 USD DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922]. #LI-AK1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: San Francisco Workplace: Hybrid WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW The Business Development team at Harvey is responsible for enabling step-change outcomes, working in lock-step with sales and product leadership. We rapidly adapt to the changing market environment, unlock new product experiences, and deliver new business. As a member of this team, you will help us build differentiated product offerings and scalable go-to-market motions. This role involves quarterbacking high-visibility, cross-functional initiatives from idea through execution. You will communicate proactively to meet the needs of our internal and external stakeholders, evaluating potential partnerships, negotiating agreements, and overseeing the integration of partner capabilities into Harvey’s offerings. You will work closely with senior stakeholders across product, finance, legal, and go-to-market functions to drive strategic initiatives and ensure successful partnership outcomes. Your ability to articulate the value of Harvey's product and sales strategy, coupled with your passion for groundbreaking AI technologies, will help us shape the future of knowledge work. WHAT YOU'LL DO - Develop and execute a strategic plan for partner pursuits, aligned with Harvey’s overall product and GTM strategy. - Independently identify, evaluate, and establish a range of partnerships to enhance product functionality and GTM motions. - Negotiate complex partnership agreements, ensuring mutually beneficial terms and alignment with company goals. - Conduct quantitative analysis, create business cases, and present them to executives. - Collaborate closely with product, finance, legal and GTM teams to oversee the successful integration of new partners. - Build and nurture strong long-term relationships with key partners, ensuring mutual success and achievement of partnership goals and business objectives. - Operate autonomously, being both a proactive executor and strategic thinker. WHAT YOU HAVE - 5+ years of experience in business development, product, or corporate development. Experience working at the early stage at a high-growth company, where programs are in their infancy and the partner motion is building. - Proven ability to develop executive relationships, negotiate complex contracts, and problem-solve with external partners to drive distribution in new markets. - Experience collaborating with product teams to develop and distribute new technology solutions. - Team player who can collaborate effectively across internal functions (Product, Legal, GTM, etc.) to achieve common goals. - Demonstrated passion for Harvey’s mission and a strong understanding of AI and its potential applications in knowledge work. - Comfort with ambiguity and the ability to thrive in a fast-paced, evolving environment. - Excellent communication and interpersonal skills—can influence without authority and drive urgency with empathy. COMPENSATION OTE 70/30 Split $200,000-260,000 USD DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922]. #LI-TA1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: New York Workplace: Hybrid WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW The Business Development team at Harvey is responsible for enabling step-change outcomes, working in lock-step with sales and product leadership. We rapidly adapt to the changing market environment, unlock new product experiences, and deliver new business. As a member of this team, you will help us build differentiated product offerings and scalable go-to-market motions. This role involves quarterbacking high-visibility, cross-functional initiatives from idea through execution. You will communicate proactively to meet the needs of our internal and external stakeholders, evaluating potential partnerships, negotiating agreements, and overseeing the integration of partner capabilities into Harvey’s offerings. You will work closely with senior stakeholders across product, finance, legal, and go-to-market functions to drive strategic initiatives and ensure successful partnership outcomes. Your ability to articulate the value of Harvey's product and sales strategy, coupled with your passion for groundbreaking AI technologies, will help us shape the future of knowledge work. WHAT YOU'LL DO - Develop and execute a strategic plan for partner pursuits, aligned with Harvey’s overall product and GTM strategy. - Independently identify, evaluate, and establish a range of partnerships to enhance product functionality and GTM motions. - Negotiate complex partnership agreements, ensuring mutually beneficial terms and alignment with company goals. - Conduct quantitative analysis, create business cases, and present them to executives. - Collaborate closely with product, finance, legal and GTM teams to oversee the successful integration of new partners. - Build and nurture strong long-term relationships with key partners, ensuring mutual success and achievement of partnership goals and business objectives. - Operate autonomously, being both a proactive executor and strategic thinker. WHAT YOU HAVE - 5+ years of experience in business development, product, or corporate development. Experience working at the early stage at a high-growth company, where programs are in their infancy and the partner motion is building. - Proven ability to develop executive relationships, negotiate complex contracts, and problem-solve with external partners to drive distribution in new markets. - Experience collaborating with product teams to develop and distribute new technology solutions. - Team player who can collaborate effectively across internal functions (Product, Legal, GTM, etc.) to achieve common goals. - Demonstrated passion for Harvey’s mission and a strong understanding of AI and its potential applications in knowledge work. - Comfort with ambiguity and the ability to thrive in a fast-paced, evolving environment. - Excellent communication and interpersonal skills—can influence without authority and drive urgency with empathy. COMPENSATION OTE 70/30 Split $200,000-260,000 USD DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922]. #LI-TA1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: Los Angeles, USA Riot engineers bring deep knowledge of specific technical areas but also value the opportunity to work in a variety of broader domains. As a Principal Software Engineer , you’ll work alongside other engineers to implement technical solutions at a company-wide scale. You’ll collaborate with teams to ensure high quality and stack applicability, and provide other engineers with a clear illustration of extraordinary engineering. Developer Connections (DevCon) connects Riot's developers across Game Studios, R&D, and Central Tech to help teams reliably and efficiently ship and operate games. Our mission is to provide the core systems and capabilities that enable Riot teams to deliver games to any audience on any platform with confidence and ease, keeping developers focused on building exceptional player experiences. As a Principal Software Engineer , you'll serve as a senior technical leader for Riot’s game release ecosystem. In this highly collaborative, game-facing role, you will partner closely with Release Team leadership and game teams across Riot to shape technical direction, bring clarity to complex release challenges, and build trust across partner teams. The ideal candidate possesses deep, firsthand experience with game shipping mechanics—including clients, servers, services, content, publishing constraints, and first-party requirements (console or mobile experience is a major plus)—and will leverage this expertise to drive sound technical decisions and improve how Riot delivers games globally. Responsibilities: Define Technical Direction: Shape and execute the strategy for Riot’s centralized game release capabilities, balancing speed, safety, and scale. Partner with Game Teams: Work directly with game teams to understand real-world release constraints and ensure centralized solutions directly address production needs. Build Cross-Team Alignment: Communicate technical vision clearly, establish trust, and help partners evaluate the value and tradeoffs of centralized release systems. Guide End-to-End Architecture: Lead architectural strategy across complex surfaces, including clients, game servers, backend services, content, configuration, and publishing workflows. Drive Reliable Release Decisions: Champion cross-team technical decisions that maximize release predictability and safety without sacrificing game team velocity. Apply Strong Technical & Product Judgment: Navigate ambiguous release challenges by balancing player impact, workflow efficiency, platform constraints, and time-to-market. Advise Leadership: Serve as a trusted technical sounding board, linking engineering strategy and technical investments directly to partner adoption. Raise Engineering Standards: Elevate technical design, system architecture, operational rigor, and cross-functional collaboration across the domain. Resolve High-Impact Issues: Hands-on diagnose complex technical blockers, build context quickly, and partner directly with engineers to drive solutions through to production. Required Qualifications: 8+ years of professional software engineering experience, with a track record of developing and shipping at least one live-operated game. Deep domain expertise in the end-to-end game shipping lifecycle, including production workflows, platform constraints, and live operations challenges. Broad release surface experience across game clients, game servers, backend services, configuration, content pipelines, or release orchestration. Holistic technical perspective, with a proven ability to connect architectural decisions directly to player experience and operational stability. Strong hands-on engineering skills, with recent experience designing, building, debugging, and maintaining large-scale production systems. Proven crisis response & problem-solving ability, adept at stepping into unfamiliar, high-pressure technical situations to diagnose root causes and unblock delivery. Desired Qualifications: Experience in release engineering, deployment systems, publishing systems, or live game operations Experience shipping games across multiple platforms or regions Experience designing or evolving shared technical capabilities used by multiple game teams Experience serving as a senior technical partner in product or platform strategy discussions Experience helping organizations move from bespoke workflows toward scalable common patterns Experience in a central platform or developer infrastructure team supporting game teams Strong technical leadership experience in ambiguous, cross-team problem spaces, with a track record of successfully delivering impactful results Proven ability to define technical direction and influence adoption beyond their immediate team Strong communication and stakeholder management skills, with the ability to build trust and alignment with game teams and senior technical partners For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes your fellow Rioters, who are the customers of your work. Being a dedicated fan of games is not necessary for this position! Our Perks: Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our benefits pages for more information. At Riot Games, we put players first . That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application. It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act. Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories: Safeguarding confidential and sensitive Company data Communication with others, including Rioters and third parties such as vendors, and/or players, including minors Accessing Company assets, secure digital systems, and networks Ensuring a safe interactive environment for players and other Rioters These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.

Location: Sweden; Denmark; Stockholm Workplace: OnSite ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. We're looking for an experienced, driven Senior Strategic Account Executive to drive ElevenLabs' growth across the Nordic's largest enterprises, with a specific focus on Industrials and Telecommunications. Our ideal candidate has a well-established network and a proven track record of selling to C-level and senior decision-makers at major industrial and telecom organizations in the Nordics — and is passionate about the transformative possibilities of AI voice technology. In this role you'll act as a strategic partner and trusted advisor, enabling clients to leverage our industry-leading models and ElevenAgents — our end-to-end platform for building and deploying AI voice agents — to reimagine their customer experience, internal workflows, and monetization strategies. In this role you will: 1. Build and manage a growing portfolio of strategic accounts across the Nordics, with a primary focus on Industrials and Telecommunications, to help ElevenLabs meet its revenue goals. 2. Identify new business opportunities where ElevenLabs' conversational AI capabilities, including ElevenAgents, can drive customer engagement, contact center automation, and operational efficiency for industrial and telecom organizations. 3. Lead consultative, multi-stakeholder sales cycles, building compelling business cases that translate AI voice technology into measurable business value for senior executives and economic buyers. 4. Develop and maintain a deep understanding of the conversational AI landscape, including customer use cases, competitive solutions, and emerging trends, particularly as they apply to the Nordics industrial and telecom organizations. 5. Demonstrate expertise, or a strong willingness to learn, about conversational AI and how ElevenLabs' voice technology can unlock value across customer support, virtual agents, IVR modernization, and in-app assistants. 6. Develop and execute account strategies to expand ElevenLabs' presence within the Nordics industrials and telecom sectors, navigating complex procurement and organizational structures. 7. Partner closely with Customer Success, FDEs and Solutions Engineering to ensure smooth onboarding, deployment, and expansion of accounts. 8. Serve as a trusted advisor to clients, educating C-suite and senior operations leaders on emerging trends in generative AI, voice interfaces, and conversational agents. Requirements - 7+ years of quota-carrying strategic sales experience in SaaS or technology, ideally with exposure to AI, generative AI, LLM-based products, or API-driven platforms. - Proven success closing deals and managing long, complex sales cycles with multiple stakeholders across business, IT, legal, and procurement. - Well-connected in the Nordics industrials and telecom landscape, with an existing network of senior individuals and strong executive presence and ability to build relationships at the C-suite and board level. - Experience selling technical solutions to product and engineering leaders; ability to translate complex technology into business value. - Deep understanding of enterprise procurement and legal processes in the Nordics, with the ability to accelerate deal velocity within complex organizational structures. - Comfort operating in an early-stage, high-growth environment, including building new playbooks and iterating quickly. - Passion for voice and audio AI and how it can unlock transformative value for customers. - A hybrid of customer and product-driven mentality that prioritizes client satisfaction and scale. - Native or full professional proficiency in Swedish or Danish; strong English for internal collaboration. Location This is an in-country role with a preference for a candidate based in Stockholm or Copenhagen. You can work remotely or from our office in Stockholm. #LI-remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

Location: Sweden; Denmark; Stockholm Workplace: OnSite ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. We're looking for an experienced, driven Senior Strategic Account Executive to drive ElevenLabs' growth across the Nordic's largest enterprises, with a specific focus on Financial Services. Our ideal candidate has a well-established network and a proven track record of selling to C-level and senior decision-makers at major financial institutions in the Nordics — and is passionate about the transformative possibilities of AI voice technology. In this role you'll act as a strategic partner and trusted advisor, enabling clients to leverage our industry-leading models and ElevenAgents — our end-to-end platform for building and deploying AI voice agents — to reimagine their customer experience, internal workflows, and monetization strategies. In this role you will: 1. Build and manage a growing portfolio of strategic accounts across the Nordics, with a primary focus on Financial Services & Insurance, to help ElevenLabs meet its revenue goals. 2. Identify new business opportunities where ElevenLabs' conversational AI capabilities, including ElevenAgents, can drive customer engagement, contact center automation, and operational efficiency for financial services institutions. 3. Lead consultative, multi-stakeholder sales cycles, building compelling business cases that translate AI voice technology into measurable business value for senior executives and economic buyers. 4. Develop and maintain a deep understanding of the conversational AI landscape, including customer use cases, competitive solutions, and emerging trends, particularly as they apply to regulated financial services organizations in the Nordics. 5. Demonstrate expertise, or a strong willingness to learn, about conversational AI and how ElevenLabs' voice technology can unlock value across customer support, virtual agents, IVR modernization, and in-app assistants. 6. Develop and execute account strategies to expand ElevenLabs' presence within the financial services sector in the Nordics, navigating complex procurement and organizational structures. 7. Partner closely with Customer Success, FDEs and Solutions Engineering to ensure smooth onboarding, deployment, and expansion of accounts. 8. Serve as a trusted advisor to clients, educating C-suite and senior operations leaders on emerging trends in generative AI, voice interfaces, and conversational agents. Requirements: - 7+ years of quota-carrying strategic sales experience in SaaS or technology, ideally with exposure to AI, generative AI, LLM-based products, or API-driven platforms. - Proven success closing deals and managing long, complex sales cycles with multiple stakeholders across business, IT, legal, and procurement. - Well-connected in the Nordics financial services landscape, with an existing network of senior individuals and strong executive presence and ability to build relationships at the C-suite and board level. - Experience selling technical solutions to product and engineering leaders; ability to translate complex technology into business value. - Deep understanding of enterprise procurement and legal processes in the Nordics, with the ability to accelerate deal velocity within complex organizational structures. - Comfort operating in an early-stage, high-growth environment, including building new playbooks and iterating quickly. - Passion for voice and audio AI and how it can unlock transformative value for customers. - A hybrid of customer and product-driven mentality that prioritizes client satisfaction and scale. - Native or full professional proficiency in Swedish or Danish; strong English for internal collaboration. Location This is an in-country role with a preference for a candidate based in Stockholm or Copenhagen You can work remotely or from our office in Stockholm. #LI-remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

Location: Tokyo, Japan Our mission at Duolingo is to develop the best education in the world and make it universally available. It’s a big mission, and that’s where you come in! At Duolingo, you’ll join a team that cares about educating our users, experimenting with big ideas, making fact-based decisions, and finding innovative solutions to complex problems. You’ll have limitless learning opportunities and daily collaborations with world-class minds — while doing work that’s both meaningful and fun. Join our life-changing mission to develop education for our half a billion (and growing!) learners around the world. Read our blog to learn more. About the role... We're looking for a Managing Editor, Character IP to lead Duolingo's manga and anime expansion in Japan. This isn't a role for someone who manages timelines and coordinates vendors from a distance. You'll get into the weeds — developing Duo's Japanese character voice, writing plots when needed, identifying the right manga artists, and building the studio and TV network relationships that turn a great concept into something millions of people actually watch. Our roadmap goes manga first, then anime, with a TV morning show slot (think Chiikawa) as the target format for animation. This role reports into the Director of Design Studio Brand team, with a dotted line to the Director of Country Marketing Japan and Korea team. 🧠  You will... Set and uphold Duolingo’s high quality bar across all creative projects in this pipeline Partner with Design Studio Creative Directors to define Duo's Japanese character profile — tone of voice, personality details, backstory — while staying true to his globally established character bible Write your own plots and lead original story development when needed Scout and brief manga artists and illustrators who match the look and feel we're going for Build and manage relationships with publishers and editors to get manga projects off the ground Select and manage anime production studios — handling contracts, budgets, schedules, and quality Pitch to and build relationships with TV networks, with the goal of securing a morning show slot Set visual quality standards appropriate to each format and platform (TV, streaming, short-form) Keep global and local stakeholders aligned and get buy-in at the right moments ✅  You have... Hands-on manga editing / directing experience at a publisher, editorial production company, or IP firm Proven ability to develop original stories — you've written plots yourself, not just managed others who do Sharp editorial / directorial instincts for capturing a character's voice and making it feel alive on the page Real relationships with publishers, manga artists, and writers, and a track record of getting projects made Working knowledge of anime production: studio contracts, budgets, and how to get quality work at a fair value Existing connections with major TV networks and experience pitching concepts for broadcast slots Exceptional collaboration skills, seeking consensus and feedback when making decisions Business-level English  needed for collaborating with our global team — strong written English vs. spoken fluency ⭐  Exceptional candidates will have... Experience taking a manga property all the way through to anime adaptation Familiarity with social-native formats (vertical, short-form, platform-specific) Background in brand licensing, merchandise, or IP business development Experience with inbound or outbound IP localization (foreign IP in Japan or Japanese IP abroad) The offered salary is dependent upon several factors, including work experience, skills, and internal peer comparisons. The posted range is subject to change in the future. For this role, base salary is supplemented by equity compensation. We encourage you to talk with your recruiter for more information related to compensation for this role! Salary Range: ¥17,178,000 — ¥25,767,100 JPY Benefits: Take a peek at how we care for our employees' holistic well-being with our benefits here . Job Alerts: Sign up for job alerts here . Accommodations: We will do everything we can within reason to make sure that your interview takes place in an environment that fairly and accurately assesses your skills. If you need assistance or accommodation, please contact accommodations@duolingo.com . Equal Employment Opportunity: Duolingo is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Fraud Warning: Unfortunately, there is a rise in scammers pretending to be real Duolingo employees. Duolingo and our employees will never ask for your Social Security number, bank details, or passport info, and we’ll never ask you to deposit a check, purchase equipment, or exchange money during the interview process. Real Duolingo employees always use an email that ends in @duolingo.com or @recruiting.duolingo.com. Stay alert and double-check these details before sharing any information. By applying for this position your data will be processed as per the Duolingo Applicant Privacy Notice .

Location: Europe Overview Smartling is seeking a French-speaking Business Development Representative for a remote, work-from-home position based in Ireland. Smartling’s Business Development team is a group of highly motivated sales professionals whose focus is to source and engage with high-potential prospects. As the first point of contact with potential customers, you will qualify active buying interest and be a critical part of the bridge between marketing and sales to ensure new customer acquisition is consistent, high-quality, and frictionless. Smartling is an AI-native translation platform that's redefining how the world's biggest brands go global — ranked #3 on Fast Company's Most Innovative Companies list . We're growing rapidly at scale and are backed by Battery Ventures, a global technology-focused investment firm. While most companies are still figuring out how to use AI, we've spent years building it into the core of our platform — and we're just getting started. What’s in it for you Become a business representative via regular and structured coaching and training Be a part of an ambitious and highly motivated team You will learn vital prospecting skills and be a champion in discovery calls with prospects Develop your core foundation and launch your career as a SaaS sales professional Work in a fast-paced technology company Sales performance incentives for fun (SPIFFs!) You Will Work alongside marketing and sales to source and engage with high-potential prospects and companies Develop and execute outreach strategies via email, Zoom and social channels Generate curiosity with potential customers by clearly articulating Smartling’s value proposition Act as a consultative partner for potential customers; fielding questions and handling objections Once prospects have been qualified and a fit has been identified, execute a hand-off to Account Executives Diligently record and manage prospect and company information in Salesforce.com Become a Smartling expert, maintaining an in-depth knowledge of the product, competitive positioning and industry trends Be a Smartling ambassador at industry events and conferences You Have Proficiency in French Interest in sales as a career Track record of top performance in a competitive environment A natural passion and curiosity for fast-paced technology Clear communicator with a deep sense of empathy A self-starter who loves problem-solving and teamwork Excellent written communication skills Bachelor’s degree or equivalent work experience 1 year customer-facing experience A home office setup conducive for working remotely, and the ability to work effectively as a remote team member* Preferred but not required Working knowledge of sales and marketing tools, e.g. Salesforce.com, LinkedIn, Outreach Prior experience within a fast-paced technology company You Are Results-focused. Motivated, hard-working and ready to level up to your career goals Curious: You’re a “forever learner” with an insatiable desire to gain new skills and knowledge Enthusiastic . A fun and energetic co-worker Customer-focused. Passionate for client success at all times Detail-oriented . Have excellent time management and organisational skills A team-player .  Who gets excited by a fast-paced, high-energy environment You Will Enjoy Freedom 🏡- we are remote-first Growth - an opportunity to learn and advance your career Wealth 💰 - we offer a competitive salary Wellness - health benefits (based on location) Balance - flexible PTO Culture 🤝- an energetic, value-driven, and fun culture and team spirit Bonus - employee referral programs and Apple equipment Smartling is proud to be an equal opportunity employer. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, skills, and experiences. *To work from home, you must have a strong internet connection, a quiet space, and a professional (distraction and clutter-free) background. To all recruitment agencies: Smartling does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias or Smartling employees. Smartling is not responsible for any fees related to unsolicited resumes. #LI-TO1

Location: Boston, MA Workplace: OnSite At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level and live longer through a deeper understanding of their bodies and daily lives. Protecting our members’ data and ensuring our systems scale securely and reliably is core to this mission.   The Application Infrastructure team enables iOS, Android, Backend, and Web engineers to reliably and quickly deliver new features to members. We own and operate critical shared infrastructure, including Kubernetes and Kafka, and build the tooling and guardrails that allow teams across WHOOP to ship safely at high velocity.   As a Senior Platform Engineer on the AppInfra team, you will play a key role in driving large-scale architecture projects, collaborating with cross-functional teams to design and implement infrastructure that is highly scalable, resilient, and secure. You will build systems that help increase the safety of deployments to Kubernetes while also increasing the velocity of releasing new features. You will be responsible for ensuring optimal performance and stability for the entire software delivery pipeline. You will help set the direction of the AppInfra team to impact engineers across all WHOOP technology stacks.   RESPONSIBILITIES - Design, develop, and operate WHOOP’s Kubernetes clusters running on AWS infrastructure - Drive architectural decisions to improve scalability, resiliency, performance, and security across the build and deployment platform - Build systems and tooling that increase deployment safety and accelerate release velocity to Kubernetes - Advance CI/CD capabilities to support frequent, reliable production deployments - Lead developer productivity improvements through tooling, automation, and platform integrations - Partner with application, security, and data teams to embed secure-by-default infrastructure practices - Participate in incident response, root cause analysis, and postmortems to continuously improve platform reliability - Mentor and provide technical leadership to engineers on the Application Infrastructure team - Help define and execute the long-term roadmap for infrastructure and Kubernetes management at WHOOP QUALIFICATIONS: - 5+ years of experience in DevOps, Platform, Site Reliability, CloudEngineering, or Backend Software Engineering roles - Deep understanding of Kubernetes architecture and core components - Strong knowledge of container networking concepts, including overlay networking, service meshes, and network policies - Experience with multi-cluster Kubernetes environments and inter-cluster communication patterns - Hands-on experience operating cloud infrastructure, preferably in AWS (e.g., IAM, VPC, EC2, S3, RDS, CloudTrail, Organizations) - Hands-on experience with Infrastructure as Code tools (e.g. Terraform) - Experience developing backend or infrastructure-adjacent services using Java, C#, or Python - Proven ability to evaluate system performance, identify bottlenecks, and use data to drive improvements - Experience collaborating with multiple stakeholders and prioritizing work for maximum business impact BONUS QUALIFICATIONS: - Experience operating Kafka or other large-scale distributed systems - Experience with Kubernetes security best practices, including RBAC, secrets management, and pod security standards - Exposure to service reliability practices such as SLOs, SLIs, and error budgets - Prior experience supporting compliance or security-focused infrastructure initiatives ABOUT YOU: - You bring a security-first mindset to everything you build and operate - You enjoy working on infrastructure that enables hundreds of engineers to move faster - You’re comfortable operating in complex, high-scale production environments - You enjoy teaching, mentoring, and raising the technical bar for those around you - You’re curious, adaptable, and excited to learn across a wide range of systems and technologies Learn more about our Software Org and how to be successful in your engineering career at WHOOP via our Career Framework https://engineering.prod.whoop.com/careerframework.   This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.   Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.   WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/ to determine employment eligibility.  It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.   The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.   At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.   The U.S. base salary range for this full-time position is $150,000 - $215,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.    In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.   These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.

Location: Remote Commercial Director Company: PrimeXBT Location: Remote/Local Office Position Type: Full-time Reports To: Chief Revenue Officer About Us: PrimeXBT is a Top10 financial services provider offering a wide range of multi-asset trading products, including cryptocurrencies and CFDs. Our proprietary trading platform and integration with MetaTrader 5 (MT5) provide our clients with a robust and versatile trading experience. We are committed to expanding our footprint and are seeking a highly motivated and experienced Commercial Director  (Filipino) to lead this effort. Job Description: The Commercial Director for the local market will be responsible for developing and executing a strategic business plan to drive revenue growth. This role requires a deep understanding of the financial services landscape, particularly in the areas of cryptocurrency and CFD and other asset classes. Key Responsibilities: Identify and develop business opportunities to drive growth and market penetration. Leverage your extensive network to acquire and manage relationships with Introducing Brokers (IBs) to increase client acquisition. Develop and implement effective Go-to-market and  Business Development strategies tailored to achieve company objectives. Develop and implement effective Client Acquisitions and Retention strategies across multiple marketing channels. Promote our multi-asset trading products, internal trading terminal, and MT5 platform to potential clients and partners. Ensure all operations comply with local regulations and company policies. Provide regular reports on market trends, business development activities, and performance metrics to senior management. Build and manage a regional team as needed, fostering a high-performance culture. Qualifications: Minimum of 5 years of experience in a similar role within the financial services industry, with a focus on cryptocurrency and CFDs. Proven track record in acquiring and managing relationships with Introducing Brokers (IBs). In-depth understanding of the Nigerian financial markets and regulatory environment. Strong understanding of the Omnichannel marketing Experience and strong understanding of budgeting, budget controls, unit economics and P&L management. Salary: Competitive Bonus: Performance-based Bonus

Location: Remote Commercial Director Company: PrimeXBT Location: Remote/Local Office Position Type: Full-time Reports To: Chief Revenue Officer About Us: PrimeXBT is a Top10 financial services provider offering a wide range of multi-asset trading products, including cryptocurrencies and CFDs. Our proprietary trading platform and integration with MetaTrader 5 (MT5) provide our clients with a robust and versatile trading experience. We are committed to expanding our footprint and are seeking a highly motivated and experienced Commercial Director  (Bahasa Indonesia) to lead this effort. Job Description: The Commercial Director for the local market will be responsible for developing and executing a strategic business plan to drive revenue growth. This role requires a deep understanding of the financial services landscape, particularly in the areas of cryptocurrency and CFD and other asset classes. Key Responsibilities: Identify and develop business opportunities to drive growth and market penetration. Leverage your extensive network to acquire and manage relationships with Introducing Brokers (IBs) to increase client acquisition. Develop and implement effective Go-to-market and  Business Development strategies tailored to achieve company objectives. Develop and implement effective Client Acquisitions and Retention strategies across multiple marketing channels. Promote our multi-asset trading products, internal trading terminal, and MT5 platform to potential clients and partners. Ensure all operations comply with local regulations and company policies. Provide regular reports on market trends, business development activities, and performance metrics to senior management. Build and manage a regional team as needed, fostering a high-performance culture. Qualifications: Minimum of 5 years of experience in a similar role within the financial services industry, with a focus on cryptocurrency and CFDs. Proven track record in acquiring and managing relationships with Introducing Brokers (IBs). In-depth understanding of the Nigerian financial markets and regulatory environment. Strong understanding of the Omnichannel marketing Experience and strong understanding of budgeting, budget controls, unit economics and P&L management. Salary: Competitive Bonus: Performance-based Bonus

Location: Remote Commercial Director Company: PrimeXBT Location: Remote/Local Office Position Type: Full-time Reports To: Chief Revenue Officer About Us: PrimeXBT is a Top10 financial services provider offering a wide range of multi-asset trading products, including cryptocurrencies and CFDs. Our proprietary trading platform and integration with MetaTrader 5 (MT5) provide our clients with a robust and versatile trading experience. We are committed to expanding our footprint in the Nigerian market and are seeking a highly motivated and experienced Commercial Director  (Nigeria) to lead this effort. Job Description: The Commercial Director for the Nigerian market will be responsible for developing and executing a strategic business plan to drive revenue growth in Nigeria. This role requires a deep understanding of the financial services landscape in Nigeria, particularly in the areas of cryptocurrency and CFD and other asset classes. Key Responsibilities: Identify and develop business opportunities within the Nigeria region to drive growth and market penetration. Leverage your extensive network to acquire and manage relationships with Introducing Brokers (IBs) to increase client acquisition. Develop and implement effective Go-to-market and  Business Development strategies tailored to the Nigeria market to achieve company objectives. Develop and implement effective Client Acquisitions and Retention strategies across multiple marketing channels. Promote our multi-asset trading products, internal trading terminal, and MT5 platform to potential clients and partners. Ensure all operations comply with local regulations and company policies. Provide regular reports on market trends, business development activities, and performance metrics to senior management. Build and manage a regional team as needed, fostering a high-performance culture. Qualifications: Minimum of 5 years of experience in a similar role within the financial services industry, with a focus on cryptocurrency and CFDs. Proven track record in acquiring and managing relationships with Introducing Brokers (IBs). In-depth understanding of the Nigerian financial markets and regulatory environment. Strong understanding of the Omnichannel marketing Experience and strong understanding of budgeting, budget controls, unit economics and P&L management. Salary: Competitive Bonus: Performance-based Bonus

Location: New York Workplace: Hybrid ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products. THE ROLE As a Field Marketing Manager, you will lead the development and execution of regional marketing strategies to support sales goals, drive demand, and enhance brand awareness. This role requires a strategic thinker with a builder mentality that has a strong understanding of the New York or San Francisco tech ecosystem. RESPONSIBILITIES - Develop and execute regional field marketing plans and programs to align with sales priorities and pipeline goals. - Plan and manage events to drive demand, accelerate pipeline, and engage customers. - Own program management, including event logistics, budget oversight, and vendor coordination. - Analyze and report on campaign effectiveness, providing insights to optimize future initiatives. - Collaborate with product marketing to align messaging and go-to-market strategies with field initiatives. - Prioritize seller requests by expected revenue. - Represent Baseten at industry events and build brand presence in-market. REQUIREMENTS - Bachelor’s degree in Marketing, Business, or related field. - 5-7 years of experience in field marketing in the technology or SaaS industry. - Proven track record in delivering and optimizing demand generation programs to meet pipeline goals. - Strong understanding of sales processes. - Proficiency with marketing tools such as Salesforce & HubSpot. - Excellent project management skills with the ability to prioritize and execute multiple initiatives simultaneously. - Collaboratively with a growth mindset. - Strong interpersonal and communication skills with a collaborative mindset. - You actively use AI tools to drive your own productivity - in how you analyze data, structure problems, draft communications, and accelerate your work. - Ability to travel up to 25% for events and meetings. BENEFITS - Competitive compensation, including meaningful equity - (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents - Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!) - Paid parental leave - Fertility and family-building stipend through Carrot - (U.S. only) Company-facilitated 401(k) - Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities. Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you. At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).

Location: Washington, District of Columbia, United States Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world. At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded. About the Position Dexis is seeking a Security Assistance Analyst to support anticipated programming with the Department of State. This opportunity will provide program analysis, assessment, and trend monitoring in support of Department of State-administered military grant assistance programs. The security assistance analyst will collect and organize program data, design and implement analytical methodologies to capture program trends, develop analytical products to inform programming and budgeting decision-making, and coordinate with stakeholders within the security assistance/security cooperation enterprise. This position is contingent upon contract award. Responsibilities Serve as the primary point of contact with the client, coordinating priorities, communicating progress, managing stakeholder expectations, and ensuring alignment with mission objectives. Analyze Department of State-administered military grant assistance programs to assess trends, risks, opportunities, and implications for U.S. foreign policy and security cooperation objectives. Provide strategic context, regional insights, and operational recommendations to support leadership decision-making, program planning, and resource prioritization. Interpret analytical findings and program data to identify key trends, drivers, and implications, translating complex information into concise, actionable recommendations. Develop analytical products that synthesize security, political, operational, and programmatic insights and implications of program activities. Qualifications Bachelor’s degree and at least five (5) years of relevant experience, or Master’s degree and at least three (3) years of experience in defense or security program analysis, monitoring, and assessment. Ability to obtain a secret security clearance. Experience researching, analyzing, and synthesizing complex political, security, military, and programmatic information into concise reports, briefings, and decision-support products for program managers and senior leaders. Excellent written and verbal communication skills, including experience briefing stakeholders and translating complex issues into actionable recommendations. Proficiency with Microsoft 365 applications, including Excel, Word, PowerPoint, and SharePoint. Preferred Qualifications Active secret security clearance Experience overseeing analytical, monitoring, evaluation, research, data analytics, or decision-support activities, including prioritizing competing requirements and delivering high-quality products under compressed timelines. Demonstrated experience supporting foreign assistance, security assistance, security cooperation, defense, or international security programs. Strong u nderstanding of data architecture, data modeling, data governance, and data quality management principles. Strong understanding of knowledge management principles, repository governance, records management, and information lifecycle management. Demonstrated experience working across multiple offices, stakeholder groups, or functional teams to identify requirements and implement knowledge-sharing solutions. Below is the pay range aligned with this position. When developing a range, Dexis evaluates compensation holistically, triangulating between external market research , our budget for the position, and internal equity to arrive at a figure that is fair and competitive. Offers within this range will be based on an individual candidate's qualification, relevant education and experience, skills, performance, and organizational needs. Dexis pay range for this role: $80,000 — $120,000 USD Benefits Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for full-time, US-based positions only. These benefits include: Medical and prescription drug coverage: A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents. Dental insurance: Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits. Company-paid vision insurance: Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis. Employer-funded health reimbursement arrangement (HRA): Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses. Company-paid life and disability insurance: Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage. Optional supplemental insurance: Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents. Employee Assistance Program (EAP): Company-paid access to confidential counseling and legal and financial support resources for employees and their families. Health and wellness resources: Virtual care, behavioral health resources, and wellness programs available through the medical plan. Benefits assistance: Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center. Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements. Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you? If you are passionate about this opportunity, apply now! Only those applicants who meet the above criteria will be contacted for interview. Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.

Location: Bangalore, India GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As Director, Support Engineering for our Bengaluru Center of Support, you'll build and manage GitLab's India-based regional support hub as a strategic peer to our Americas and Europe, Middle East, and Africa hubs. Reporting to the Vice President of Support Engineering, you'll own the hub's organizational design, headcount growth, management infrastructure, and operating standards while building a healthy team that delivers enterprise-grade technical support across Asia-Pacific and Europe, Middle East, and Africa time zones. This remote-friendly role is based in Bengaluru, India. What you’ll do Design and build the Bengaluru hub's organizational structure, including specialist and management roles, customer and product segmentation, and shift coverage models. Establish the management infrastructure, operating rhythms, escalation frameworks, and quality standards needed to support sustainable headcount growth. Manage hiring and retention in partnership with Talent Acquisition, including role profiles, interview panels, offer selections, career paths, internal mobility, recognition, and team culture. Develop managers and support engineers, set clear performance expectations, provide transparent feedback, and create pathways into global Support Engineering management roles. Own performance against service-level targets, customer satisfaction, ticket quality, resolution metrics, and transparent reporting against global key performance indicators. Implement local escalation workflows, Request for Help integration, and shift handoff protocols across the Asia-Pacific, Europe, Middle East, and Africa, and Americas support hubs. Guide the hub's use of GitLab's artificial intelligence toolchain and partner with Support Operations and Strategy on tooling, analytics, and process automation. Work with regional Support Engineering managers, Product, Engineering, and the Vice President of Support Engineering on global strategy, customer insights, operating plans, headcount models, and the Support Engineering roadmap. What you’ll bring Experience managing technical support engineering or a closely related customer-facing technical function, including through a manager-of-managers structure. A record of building or significantly scaling a support organization, including organizational design, hiring infrastructure, onboarding, and team culture. Experience establishing a global delivery hub or Center of Support and coordinating service delivery across regions and time zones. Deep knowledge of supporting enterprise software as a service, including managing service-level obligations, tiered support models, escalation frameworks, and operational metrics. Experience working in a distributed environment that combines asynchronous and synchronous collaboration, with clear written and verbal communication. Familiarity with AI-assisted support tooling and experience introducing new tools or automation at scale. Demonstrated ability to retain and develop technical team members in a dynamic hiring market. Knowledge of DevSecOps platforms, continuous integration and continuous delivery tooling, Kubernetes, or cloud-native infrastructure, along with experience using support platforms such as Zendesk, Salesforce, Decagon, or equivalent tools. Experience with GitLab as a user, administrator, or customer is helpful. About the team The GitLab Support Engineering team is distributed across the Americas, Europe, Middle East, and Africa, and Asia-Pacific. Support engineers and managers work on tickets and help GitLab's customers. We also examine code and logs to find root causes. We solve complex problems collectively, participate in pairing sessions and one-on-ones, and stay in communication across time zones through deliberate asynchronous work habits. Support is where customers meet GitLab, and we take that seriously. Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. The Fortune 100 claim is based on GitLab data and refers to the top 20% of companies ranked in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited aren't affiliated with and don't endorse GitLab products or services. How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .