Location: Dublin
As the CX Technical Enablement Partner, you will serve as the dedicated enablement partner for Asana’s Support and Professional Services teams and lead technical training development across Customer Experience. In this role, you will diagnose technical capability gaps and design, build, and deliver high-impact learning programs to close them. Combining strategic advisory (roughly 40%) with hands-on curriculum and content creation (roughly 60%), you will also develop the technical depth Customer Success Managers need to drive adoption, retention, and consumption growth. Reporting to the Head of CX Enablement, you will be an integral member of a focused enablement team accelerating cust
omer and team readiness across Asana and AI workflows.
This role is based in our Dublin office with an office-centric hybrid schedule
. The standard in-office days are Monday, Tuesday, and Thursday
. Most Asanas have the option to work from home on
Wednesdays
. Working from home on Fridays depends on the type of work you do and the teams with
which you partner
. If you're interviewing for this role, your recruiter will share more about the in-office requirements
.
What you’ll achieve
Act as the primary enablement strategic partner for Support and Professional Services leadership, conducting recurring needs assessments to translate business goals into prioritized enablement roadmaps.
Own and prioritize the Support and Services CX enablement roadmap, managing intake requests and establishing clear metrics to measure training effectiveness and business impact.
Design, build, and deliver technical curricula, including product architecture, administrative configuration, demo workflows, APIs/integrations, and troubleshooting frameworks.
Develop engaging digital content, eLearning modules, and live training sessions adhering to instructional design standards and frameworks.
Build and scale technical certification programs for Support, Services, and Customer Success teams.
Partner closely with the AI Product Enablement lead to ensure organizational readiness for new product capabilities and enterprise AI feature rollouts.
Author and curate technical artifacts and documentation to maintain a centralized, up-to-date knowledge base across Customer Experience.
About you
Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making.
2+ years of experience implementing, architecting, or demonstrating the Asana platform or similar enterprise collaboration tools.
Proven track record in technical enablement, instructional design, or customer-facing technical roles (such as Support, Professional Services, Solutions Engineering, or Implementation) with a dedicated training focus.
Demonstrated experience partnering with senior cross-functional leaders to diagnose skill gaps and build scalable enablement roadmaps in a B2B SaaS environment.
Deep technical acumen with the ability to quickly master complex SaaS concepts, including platform administration, data flows, APIs, and integrations.
Experience building or managing role-based technical certification and credentialing programs.
Strong self-starter with t
he ability to manage an independent roadmap, balance strategic alignment with content execution, and leverage modern digital enablement tools.
At Asana, we're committ
ed to building teams that include a variety of backgrounds, perspectives, and skills, as this is c
ritical to helping us achieve our mission
. If you'r
e interested in this role and don't meet every listed requirement,
we still encourage you to apply
.
What we’ll offer
Our comprehensive compensation package plays a big part in how we recognize you for the impa
ct you have on our path to achieving our mission
. We believe that compensation should be reflective of the value you create relative to the market value of
your role
. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit
.
For this role, the estimated base salary range is between €95,000 - €121,000. The actual base salary will vary based on variou
s factors, including market and individual qualifications objectively assessed during the interview process
. The listed range above is a guideline, and the base salary range for this role may be modified
.
In addit
ion to base
salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits
. If you're interviewing for this role, speak with your recruiter to learn more
about the total compensation and benefits for this
role
.
We strive to provide equitable and competitive benefits packages that support our employees worldwide and include
:
Mental health, wellness & fitness benefits
Career coaching & support
In
clusive famil
y building benefits
Long-term savings or retirement plans
In-office culinary options to cater to your dietary preferences
These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations
. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role
.
#LI-Hybrid
About us
Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong.
We believe in supporting people to do their best work and thrive. Our goal is to ensure that Asana upholds an environment where all people feel that they are respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.
Join Asana’s Talent Network
to stay up to date on job opportunities and life at Asana.
Location: Chicago
As the CX Technical Enablement Partner, you will serve as the dedicated enablement partner for Asana’s Support and Professional Services teams and lead technical training development across Customer Experience. In this role, you will diagnose technical capability gaps and design, build, and deliver high-impact learning programs to close them. Combining strategic advisory (roughly 40%) with hands-on curriculum and content creation (roughly 60%), you will also develop the technical depth Customer Success Managers need to drive adoption, retention, and consumption growth. Reporting to the Head of CX Enablement, you will be an integral member of a focused enablement team accelerating cust
omer and team readiness across Asana and AI workflows.
This role is based in our Chicago office with an office-centric hybrid schedule
. The standard in-office days are Monday, Tuesday, and Thursday
. Most Asanas have the option to work from home on
Wednesdays
. Working from home on Fridays depends on the type of work you do and the teams with
which you partner
. If you're interviewing for this role, your recruiter will share more about the in-office requirements
.
What you’ll achieve
Act as the primary enablement strategic partner for Support and Professional Services leadership, conducting recurring needs assessments to translate business goals into prioritized enablement roadmaps.
Own and prioritize the Support and Services CX enablement roadmap, managing intake requests and establishing clear metrics to measure training effectiveness and business impact.
Design, build, and deliver technical curricula, including product architecture, administrative configuration, demo workflows, APIs/integrations, and troubleshooting frameworks.
Develop engaging digital content, eLearning modules, and live training sessions adhering to instructional design standards and frameworks.
Build and scale technical certification programs for Support, Services, and Customer Success teams.
Partner closely with the AI Product Enablement lead to ensure organizational readiness for new product capabilities and enterprise AI feature rollouts.
Author and curate technical artifacts and documentation to maintain a centralized, up-to-date knowledge base across Customer Experience.
About you
Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making.
2+ years of experience implementing, architecting, or demonstrating the Asana platform or similar enterprise collaboration tools.
Proven track record in technical enablement, instructional design, or customer-facing technical roles (such as Support, Professional Services, Solutions Engineering, or Implementation) with a dedicated training focus.
Demonstrated experience partnering with senior cross-functional leaders to diagnose skill gaps and build scalable enablement roadmaps in a B2B SaaS environment.
Deep technical acumen with the ability to quickly master complex SaaS concepts, including platform administration, data flows, APIs, and integrations.
Experience building or managing role-based technical certification and credentialing programs.
Strong self-starter with t
he ability to manage an independent roadmap, balance strategic alignment with content execution, and leverage modern digital enablement tools.
At Asana, we're committ
ed to building teams that include a variety of backgrounds, perspectives, and skills, as this is c
ritical to helping us achieve our mission
. If you'r
e interested in this role and don't meet every listed requirement,
we still encourage you to apply
.
What we’ll offer
Our comprehensive compensation package plays a big part in how we recognize you for the impa
ct you have on our path to achieving our mission
. We believe that compensation should be reflective of the value you create relative to the market value of
your role
. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit
.
For this role, the estimated base salary range is between $147,000 - $187,000. The actual base salary will vary based on variou
s factors, including market and individual qualifications objectively assessed during the interview process
. The listed range above is a guideline, and the base salary range for this role may be modified
.
In addit
ion to base
salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits
. If you're interviewing for this role, speak with your recruiter to learn more
about the total compensation and benefits for this
role
.
We strive to provide equitable and competitive benefits packages that support our employees worldwide and include
:
Mental health, wellness & fitness benefits
Career coaching & support
In
clusive famil
y building benefits
Long-term savings or retirement plans
In-office culinary options to cater to your dietary preferences
These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations
. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role
.
#LI-Hybrid
About us
Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong.
We believe in supporting people to do their best work and thrive. Our goal is to ensure that Asana upholds an environment where all people feel that they are respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.
Join Asana’s Talent Network
to stay up to date on job opportunities and life at Asana.
Location: Kuala Lumpur, Malaysia
About Us
Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.
Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.
Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.
Role Summary
We are looking for a sharp, operationally minded AML professional to sit within our second line of defence function. This role exists to bridge the gap between regulatory expectation and operational reality: you will hold deep AML/CTF subject matter expertise and use it to systematically identify where processes fall short — through inefficiency, control gaps, or design flaws — and drive them to a measurably better state. You will challenge the first line with authority, propose solutions with precision, and own the outcome.
Key Responsibilities
Lead the local AML Ops team, ensuring KPIs are met and allocating appropriate resourcing, and supporting the Head of AML Ops
Map and critically assess existing AML/CTF processes end-to-end — CDD, name screening, ongoing due diligence, travel rule, transaction monitoring, and SAR/ STR — identifying inefficiencies, control weaknesses, duplication, and regulatory exposure.
Translate findings into structured, prioritised improvement proposals with clear risk rationale, implementation path, ownership, and measurable success criteria.
Challenge first-line operational teams constructively but rigorously; hold them accountable to regulatory standards and internal policy without becoming an operational bottleneck.
Act as internal subject matter authority on AML/CTF regulatory requirements and Global best practices; ensure process design decisions are grounded in current regulatory expectation.
Track implementation of agreed process improvements through to completion; monitor whether changes deliver the intended effect and escalate where they do not.
Support regulatory examinations, internal audits, and third-line reviews by providing clear, well-evidenced process documentation and subject matter input.
Contribute to the AFC risk assessment cycle by surfacing process-level control gaps as input to the overall AML/CTF risk picture.
What You Bring
7+ years of hands-on AML/CTF experience, with significant exposure to both operational (1LoD) and oversight (2LoD) environments — you understand how processes actually run, not just how they are documented.
Demonstrable track record of identifying process failures and driving material, measurable improvements in an AML or compliance context.
Strong working knowledge of AMLD IV/V/VI, FATF Recommendations and EBA AML/CTF Guidelines.
Structured analytical approach: able to decompose a complex process, identify the critical failure point, and communicate it clearly to both technical and non-technical audiences.
Credible and direct: comfortable challenging senior stakeholders and first-line management with evidence-based positions.
Experience in a regulated payments, crypto-asset, or fintech environment preferred.
CAMS, ICA Diploma, or equivalent AML qualification an advantage.
What Good Looks Like in This Role
Processes you review come out measurably more efficient, better controlled, and more defensible to a regulator than when you found them.
The first line treats your findings as valuable input, not bureaucratic overhead — because your recommendations are specific, practical, and grounded in operational reality.
When the regulator or internal audit asks how a process works and why it is designed that way, there is a clear, documented answer that traces back to your work.
Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
Location: London
At Upvest, we are on a mission to make investing as easy as spending money. Upvest empowers businesses to offer a wide range of investment products and the best experience in the field of capital market investment and retirement planning. Upvest’s Investment API is easy to integrate so that fintechs and financial institutions can save resources and fully focus on their core business.
We are proud to partner with Europe’s leading Fintechs and financial institutions such as DKB, Revolut, N26 and Raisin. Founded in 2017 by Martin Kassing, Upvest now brings together over 270 talented professionals from more than 70 nationalities. Upvest is backed by €280M in total funding from world-class investors, including BlackRock, Tencent, Sapphire Ventures, and Bessemer Venture Partners, Earlybird, Notion Capital, and Motive. Our latest €105M funding round in March 2026 - led by Sapphire and Tencent - serves as a massive catalyst for our growth, allowing us to offer premier investment experience.
ABOUT THE ROLE:
As the CASS Oversight Manager, you are responsible for ensuring that client money and custody assets held by Upvest Securities are protected, segregated and accounted for in full compliance with the FCA’s Client Assets Sourcebook (CASS).
You will act as the primary day-to-day authority on CASS, bridging the gap between complex regulatory requirements, our operational processes, our client’s needs and our scalable investment API. You will work closely with Product, Engineering, Compliance, Client and Operations teams to ensure our client asset framework remains robust, evidenced and audit-ready, enabling Upvest to scale its financial infrastructure to millions of end-users while maintaining the highest levels of integrity and trust with regulators, clients, and partners.
WHAT YOU’LL DO:
- Own the CASS oversight framework: Maintain and continuously improve Upvest's CASS risk assessment, controls matrix, policies and procedures across CASS 6, 7, 8, 9 and 10, providing clear guidance to the business on what is and isn't permitted.
- Work with our B2B clients, sales and client impact teams to actively shape solutions and provide advice that enables Upvest to support engaging and accessible investing for millions of end users in a CASS compliant way.
- Oversee reconciliations and client money calculations: Oversee daily client money calculations and internal and external reconciliations of client money and custody assets, ensuring breaks are investigated promptly, shortfalls are funded and root causes are addressed.
- Manage breaches and regulatory reporting: Maintain the CASS breach register, assess materiality, drive remediation and support FCA notifications where required. Own the monthly CMAR submission and act as the primary contact for the annual CASS audit, closing out findings to completion.
- Keep the CASS Resolution Pack live: Ensure the resolution pack is complete, current and retrievable within regulatory timeframes, and that it is updated whenever banks, custodians, key vendors or critical staff change.
- Embed CASS into how we build: Partner with Product and Engineering teams to assess the client asset impact of new products, features and system changes, and to ensure our ledgers, payment flows and custody integrations do what the rules require by design.
- Enhance governance and culture: Produce clear CASS MI for the board and risk committees, deliver CASS training across the organisation, and track FCA developments to assess their impact on Upvest.
- Manage external relationships: Support due diligence and periodic reviews of banks, custodians, and maintain acknowledgement letters and mandate registers in the prescribed form. Feed into TISA and other appropriate forums to gain further industry insights.
WHAT YOU BRING:
- Deep CASS Expertise: Thorough working knowledge of CASS 6, 7, 8, 9 and 10, including client money calculations, reconciliation methods, acknowledgement letters, resolution pack requirements and the SMCR context in which the SMF18 operates.
- Hands-on Client Asset Experience: Several years in a CASS operations, oversight or audit role in practice or at a broker, platform, custodian or wealth manager, with practical experience of breach handling, CMAR reporting and CASS audits.
- Regulatory Analysis Skills: Proven experience in interpreting FCA rules and guidance and translating them into clear actionable operational procedures and controls.
- Stakeholder Management: Strong communication of regulatory requirements to internal and external stakeholders, including engineering and product teams, external auditors and third-party custodians and banks.
- Self-Starter Mentality: A highly organised approach with the ability to work independently, prioritise appropriately, and thrive under pressure, particularly around reporting and audit deadlines.
IT’S GREAT IF YOU HAVE:
- Qualifications: Relevant industry certifications such as CISI Client Assets Specialist qualification, an accounting or audit background, or equivalent professional certification in a related discipline.
HOW WE UPVEST IN YOU:
- Best-in-class AI tools: Every Upvenger has €20,000 per year to spend on the best AI tools available — so you're always working with the most powerful models and tooling on the market.
- Impact-driven work: We’re building the infrastructure that will power the future of investing in Europe. It’s complex, ambitious, and meaningful. You’ll work with modern technologies and create something entirely new. No legacy systems, no limits.
- Wellbeing: Recharge with 30 days of annual leave and maintain a healthy lifestyle with sports benefits. Access confidential professional coaching and enjoy the flexibility to work remotely abroad for up to 183 days a year. Recharge with UpRest, a one-month fully paid sabbatical after every 4 years of working at Upvest.
- Development: Growth is in our DNA. Each Upvenger has access to a personal development budget and the freedom to decide how to use it.
- Compensation and equity: We believe that all Upvengers contribute to our success and deserve a competitive, above-market salary and a participation in our employee equity program.
- Team celebrations: Participate in company-wide events, such as UpFest, dinners, offsites and our Holiday party, to connect with colleagues and celebrate our achievements.
- Inclusion: We’re committed to a culture where everyone belongs and thrives. Our Employee Resources Groups foster inclusion and connection, like Upfem for our female Upvengers, or UpVergent supporting neurodivergent Upvengers and allies.
OUR VALUES:
- Make it easy for others. We simplify the complex and act with the best intentions.
- Own the outcome. We are proactive, fast and confident to get the job done, valuing progress over perfection.
- Rise to the challenge. We aim high and push the boundaries. We stay curious, learn and celebrate our wins together.
- Tell the story. We start with the Why to align on purpose. We are transparent and share knowledge to empower and inspire others.
Upvest is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Location: Lappeenranta, Finland
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role
We are looking for a
Lead Warehouse Logistics Specialist
to oversee and coordinate all warehouse and logistics operations for data center hardware. This role ensures that inbound/outbound shipments, inventory accuracy, and equipment provisioning meet operational standards. This position implies full accountability for the logistics function, people management, cross-department coordination, and risk management, as well as developing long-term improvements to support business growth.
Your responsibilities will include:
1. Warehouse & Shipment Management
Ensure timely and accurate processing of inbound and outbound shipments.
Establish and maintain SOPs for shipping and material handling.
Oversee packaging standards for equipment.
Handle escalations with warehouse operations.
Identify bottlenecks and optimize warehouse workflows.
Identify opportunities for process and tools improvement.
2. Inventory & Asset Control
Lead cyclical and annual inventory checks across all warehouse and external storage locations.
Guarantee data accuracy in the inventory system (ERP, WMS).
Assets creation process supervision.
Analyze inventory discrepancies and implement preventive measures.
3. Team Management
Lead and mentor a logistics team.
Distribute tasks, monitor performance, and conduct onboarding process.
Act as escalation point for operational and staffing issues.
Resource mangement (internal + outsource)
4. Stakeholder Communication
Act as primary logistics contact for data center engineers, project managers, and procurement teams.
Manage relationships with relevant partners.
5. Risk Management
Assess and mitigate risks related to logistics operations, including equipment damage, delays and theft.
Establish safety protocols in handling heavy, fragile equipment.
Perform root-cause analysis of logistics incidents and implement corrective actions.
Coordinate with data center operations and security teams to align risk management practices.
We expect you to have:
5+ years in warehouse/logistics operations, preferably in IT hardware or data centers.
Proven leadership experience (managing people and processes).
Strong knowledge of shipping standards and inventory systems.
Analytical mindset with ability to drive continuous improvement.
Excellent communication and stakeholder management skills.
Fluency in spoken English and Finnish.
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: JP - Tokyo, Japan
The Pokémon GO team is looking for a Product Marketing Manager, Live Events to lead product marketing for our global portfolio of real-world Pokémon GO experiences, from major tentpole events to scaled live event programs.
This role is expected to focus primarily on Live Events across APAC, including Japan, while also supporting Live Events initiatives at the global level. You will combine strategic thinking, creative marketing, cross-functional leadership, and an AI-forward mindset to shape how Pokémon GO live events are positioned, branded, and brought to market. You will translate product, player, and business priorities into compelling reasons for Trainers to participate both in-game and in the real world, while using advanced AI tools to accelerate insights, planning, creative exploration, and execution.
You will partner closely with Live Events Production, Game Design, Product Management, Creative, Community, Social, CRM, Communications/PR, Analytics, regional marketing teams, and other cross-functional partners to create and execute go-to-market plans for Pokémon GO live event experiences. You will also collaborate with key external partners to align on strategy, creative, communications, and approvals while maintaining the quality standards expected of Pokémon GO.
What You Will Do
Lead Live Events marketing strategy.
Own the end-to-end product marketing strategy for assigned Pokémon GO live events, defining objectives, audiences, positioning, marketing approach, and go-to-market plans that support player and business goals.
Lead marketing within the Live Events team.
Partner with Production, Game Design, Product Management, and other cross-functional leaders to help shape event concepts, drive alignment, and connect the in-game and real-world experience.
Develop event positioning, branding, and messaging.
Translate event concepts, gameplay, player insights, and regional context into clear positioning, value propositions, campaign narratives, naming and messaging frameworks, and player-facing communications.
Lead integrated go-to-market planning.
Build global marketing plans across web, social, CRM/direct marketing, community, PR, creators, platform partnerships, paid media, and regional channels, aligning teams around key milestones, deliverables, dependencies, and launch readiness.
Leverage advanced AI tools and workflows.
Use leading AI capabilities to accelerate insight synthesis, strategic planning, campaign ideation, localization support, project workflows, quality control, and performance analysis. Build repeatable AI-enabled processes that improve speed and quality while applying strong judgment around accuracy, confidentiality, IP, brand standards, and human review.
Connect the real-world and in-game player experience.
Partner closely with Production, Product Management, and Game Design to ensure marketing reflects the full event experience, communicates player value clearly, and creates cohesion across physical and digital touchpoints.
Lead creative development.
Develop creative briefs and partner with internal creative teams, agencies, regional teams, and external partners to produce campaign concepts, key art, video, digital assets, event branding, and other player-facing materials.
Drive cross-functional marketing execution.
Coordinate stakeholders across functions and regions, clarify ownership and timelines, identify risks and trade-offs, and keep complex event marketing work moving from concept through post-event learning.
Coordinate global and regional marketing.
Create strategies that can scale across Pokémon GO live events while enabling regional teams to adapt plans based on local player behavior, cultural insights, market opportunities, and on-the-ground expertise.
Partner with external stakeholders.
Lead marketing alignment with key brand, licensing, and external partners on positioning, branding, creative, communications, approvals, and major franchise initiatives connected to live events.
Own marketing measurement and learning.
Establish KPIs and success criteria upfront, partner with Analytics and cross-functional teams to evaluate performance, and turn event and campaign learnings into recommendations for future programs.
Prioritize marketing resources and investments.
Help direct creative resources, agency support, channel investment, and marketing budgets toward the highest-impact player and business opportunities.
Champion the Trainer perspective.
Develop a deep understanding of Pokémon GO players, live event attendees, community sentiment, and participation barriers, and bring those insights into event concepting, positioning, go-to-market planning, and marketing decisions.
What you will need
5+ years of experience in product marketing, consumer marketing, integrated marketing, live events marketing, entertainment marketing, or related disciplines.
Experience developing and executing go-to-market strategies for consumer products, experiences, or live-service businesses, ideally within mobile gaming, entertainment, technology, or location-based experiences.
Demonstrated ability to lead complex cross-functional initiatives involving product, creative, marketing, production, regional, and external partner teams.
Strong understanding of positioning, messaging, audience segmentation, campaign strategy, brand development, and integrated marketing.
Advanced fluency with AI-powered tools and a demonstrated ability to apply them meaningfully to marketing strategy and execution, build efficient workflows, critically evaluate outputs, and use AI responsibly in a brand- and partner-sensitive environment.
Experience using player, product, campaign, and/or event data to identify opportunities, establish success metrics, measure performance, and inform future strategy.
Strong strategic thinking with the ability to move comfortably from high-level event strategy into hands-on execution.
Excellent written, verbal, and presentation skills, with the ability to create clarity, drive alignment, and communicate recommendations to senior stakeholders and external partners.
Strong project management and organizational skills, with the ability to operate effectively across overlapping event timelines in a fast-moving live-service environment.
Collaborative working style and demonstrated ability to influence without direct authority, navigate trade-offs, and work effectively across tightly integrated cross-functional teams.
Business-level proficiency in both English and Japanese is required.
Bachelor’s degree or equivalent practical experience.
Plus If...
You have experience marketing large-scale live events, experiential programs, location-based entertainment, or other real-world consumer experiences.
You have marketed mobile or free-to-play games, or worked on a live-service product with a frequent content and event cadence.
You have experience building campaigns that connect a digital product experience with an in-person or experiential component.
You have worked with global and regional teams and developed marketing strategies across multiple markets and cultures.
You have built or scaled AI-enabled marketing workflows, experimentation frameworks, knowledge systems, or creative processes that improved team speed, decision quality, or campaign effectiveness.
You have experience partnering directly with Product Management, Game Design, Production, and/or live event teams.
You have experience working with major entertainment or licensed IP, especially in highly collaborative approval environments.
You understand Pokémon GO, its community, and the broader Pokémon franchise.
Experience planning and executing marketing or live-event initiatives with local governments, tourism boards, or other public-sector partners in Japan.
Please ensure that the résumé/CV you attach is written in English.
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概要
『Pokémon GO』では、世界各地で開催するリアルイベントのプロダクトマーケティングを推進するマネージャーを募集しています。
主に日本を含むAPAC地域のライブイベントを担当し、世界各地のライブイベント施策にも携わります。戦略的思考、クリエイティブなマーケティング、部門横断のリーダーシップ、AIを積極的に活用する姿勢を組み合わせ、『Pokémon GO』のライブイベントの市場における位置付け、ブランディング、市場展開を担います。プロダクト、プレイヤー、事業それぞれの優先事項を踏まえ、プレイヤーがゲーム内と現実世界の両方で参加したくなる魅力を伝えます。また、AIツールを高度に活用することで、インサイトの整理、企画、クリエイティブの検討、施策の実行を加速させます。
ライブイベント制作・運営、ゲームデザイン、プロダクトマネジメント、クリエイティブ、コミュニティ、ソーシャル、ダイレクトマーケティング、広報・PR、データ分析、各地域のマーケティングチームなど、幅広い関係者と連携し、『Pokémon GO』のライブイベントの市場展開計画を策定・実行します。主要な外部パートナーとも協働し、『Pokémon GO』に求められる品質を維持しながら、戦略、クリエイティブ、コミュニケーションに関する合意形成を進めます。
主な業務内容
ライブイベントのマーケティング戦略の策定・推進。
担当する『Pokémon GO』のライブイベントについて、目標、対象者、ポジショニング、マーケティングの方針、市場展開計画を定め、プレイヤーと事業の目標達成に向けてプロダクトマーケティング戦略を一貫して担います。
ライブイベントチームにおけるマーケティングの主導。
制作・運営、ゲームデザイン、プロダクトマネジメントなどの部門責任者と連携し、イベントコンセプトの具体化、関係者間の合意形成、ゲーム内と現実世界の体験の連動を推進します。
イベントのポジショニング・ブランディング・メッセージの開発。
イベントコンセプト、ゲームプレイ、プレイヤーインサイト、各地域の事情を踏まえ、明確なポジショニング、提供価値、キャンペーンのストーリー、ネーミングとメッセージの指針、プレイヤー向けコミュニケーションを設計します。
統合的な市場展開計画の策定。
Web、ソーシャル、CRM・ダイレクトマーケティング、コミュニティ、PR、クリエイター、プラットフォームとの連携、広告など、各地域のマーケティングチャネルを横断するグローバルのマーケティング計画を策定します。主要なマイルストーン、成果物、依存関係、公開・展開に向けた準備状況について、チーム間の認識を揃えます。
高度なAIツールとワークフローの活用。
先進的なAI機能を活用し、インサイトの統合、戦略立案、キャンペーンの発想、ローカライゼーション支援、プロジェクトの進行管理、品質管理、効果分析を効率化します。情報の正確性、機密情報管理、知的財産、ブランド基準、人によるレビューなどの観点で適切に判断しながら、スピードと品質を高める再現可能なAI活用プロセスを構築します。
現実世界とゲーム内のプレイヤー体験の連動。
制作・運営、プロダクトマネジメント、ゲームデザインと密接に連携し、イベント体験全体をマーケティングに反映します。プレイヤーにとっての価値を明確に伝え、リアルとデジタルの各接点で一貫した体験を実現します。
クリエイティブ制作の推進。
クリエイティブブリーフを作成し、社内のクリエイティブチーム、代理店、各地域のチーム、外部パートナーと連携して、キャンペーンコンセプト、キービジュアル、動画、デジタル素材、イベントのブランド表現など、プレイヤー向けの制作物を開発します。
部門横断でのマーケティング施策の実行。
部門や地域をまたぐ関係者を調整し、担当者とスケジュールを明確にします。リスクや両立の難しい課題を把握し、企画段階からイベント終了後の振り返りまで、複雑なイベントマーケティングを着実に進めます。
グローバルと世界各地域のマーケティングの連携。
『Pokémon GO』の複数のライブイベントに展開できる戦略を策定します。同時に、各地域のチームが、現地のプレイヤー行動、文化的なインサイト、市場機会、現場の知見に基づいて計画を調整できるようにします。
外部ステークホルダーとの連携。
主要なブランド・ライセンス関連のパートナーやその他の外部パートナーと、ポジショニング、ブランディング、クリエイティブ、コミュニケーション、承認、ライブイベントに関連するポケモンの主要施策について、マーケティング面の合意形成を主導します。
マーケティングの効果測定と学びの活用。
KPIと成功基準を事前に設定し、分析チームや関係部門と連携して成果を評価します。イベントやキャンペーンから得られた学びを、今後のプログラムの改善提案につなげます。
マーケティングリソースと投資の優先順位付け。
クリエイティブの制作リソース、代理店の支援、チャネルへの投資、マーケティング予算を、プレイヤーと事業に最も大きな効果をもたらす機会へ配分できるよう支援します。
プレイヤーの視点の示唆。
『Pokémon GO』のプレイヤー、ライブイベント参加者、コミュニティの反応、参加の障壁を深く理解し、その知見をイベントの企画、ポジショニング、市場展開計画、マーケティングの意思決定に反映します。
必須要件
プロダクトマーケティング、コンシューマー向けマーケティング、統合マーケティング、ライブイベントマーケティング、エンターテインメントマーケティング、または関連分野での5年以上の実務経験。
コンシューマー向けプロダクト、運用型サービス、または継続運営型ビジネスにおいて、市場展開戦略を策定・実行した経験。特に、モバイルゲーム、エンターテインメント、テクノロジー、位置情報を活用した体験に関する経験が望ましい。
プロダクト、クリエイティブ、マーケティング、制作・運営、各地域のチーム、外部パートナーが関わる、複雑な部門横断の取り組みを主導した実績。
ポジショニング、メッセージ設計、オーディエンスのセグメンテーション、キャンペーン戦略、ブランド開発、統合マーケティングに関する深い理解。
AIツールを高度に使いこなし、マーケティングの戦略・実行に効果的に活用できること。効率的なワークフローを構築し、出力を批判的に検証するとともに、ブランドやパートナーへの配慮が求められる環境で責任を持ってAIを利用できること。
プレイヤー、プロダクト、キャンペーン、イベントに関するデータのいずれか、または複数を活用し、機会の特定、成功指標の設定、成果測定、今後の戦略策定に取り組んだ経験。
高い戦略的思考力を持ち、イベント全体の戦略立案から実務の遂行まで柔軟に対応できること。
優れた文章力、口頭でのコミュニケーション力、プレゼンテーション力を持ち、複雑な内容を明確に整理し、合意形成を進め、経営層を含む社内関係者や外部パートナーに提案を伝えられること。
高いプロジェクト管理能力と業務整理能力を持ち、変化の速いサービス環境で、複数のイベントのスケジュールが重なる状況にも効果的に対応できること。
協調性を持って業務に取り組み、直接の指揮命令権がない関係者にも働きかけ、両立の難しい課題を調整しながら、密接に連携する部門横断チームで成果を上げられること。
英語・日本語の両方で、ビジネスレベルのコミュニケーションができること。
学士号、またはそれに相当する実務経験。
歓迎する要件
大規模なライブイベント、体験型プログラム、位置情報を活用したエンターテインメント、その他のリアルな消費者体験のマーケティング経験。
モバイルゲームや基本プレイ無料ゲームのマーケティング経験、またはコンテンツやイベントが頻繁に更新される 運用型プロダクトでの業務経験。
デジタルのプロダクト体験と、対面または体験型の施策をつなぐキャンペーンを設計した経験。
グローバルおよび各地域のチームと協働し、複数の市場や文化にまたがるマーケティング戦略を策定した経験。
AIを活用したマーケティングワークフロー、実験・検証の仕組み、ナレッジ管理の仕組み、クリエイティブのプロセスを構築・拡張し、チームのスピード、意思決定の質、キャンペーンの効果を高めた経験。
プロダクトマネジメント、ゲームデザイン、制作・運営、ライブイベントのいずれか、または複数のチームと直接連携した経験。
大手エンターテインメントIPやライセンスIPに携わった経験。特に、多くの関係者との連携・承認が必要な環境での経験。
『Pokémon GO』、そのコミュニティ、ポケモン全般に関する理解。
日本の地方自治体、観光局、その他の公的機関と連携し、マーケティング施策やライブイベントを企画・実行した経験。
About Scopely
Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek™ Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble® franchise, “Yahtzee® With Buddies,” and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play.
Founded in 2011, Scopely is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely’s position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like “MONOPOLY GO!” from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Scopely Explore games businesses — Scopely consistently delivers experiences players love today and return to for years to come.
Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine and one of Fast Company's "World's Most Innovative Companies" and “Best Workplaces for Innovators,” Scopely believes that video games can be a force for good — creating meaningful connections, vibrant communities, and making life better through play.
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Location: JP - Tokyo, Japan
The Pokémon GO team is looking for an APAC Localization Manager to lead the localization of all player-facing Pokémon GO communications across APAC. This includes the communications that help players discover, understand, and engage with the game, its content, events, campaigns, and broader brand experience across in-game and external channels.
You will own the quality and operational health of this work from intake and prioritization through translation or transcreation, linguistic review, in-context quality assurance, stakeholder approvals, and launch readiness. You will ensure every deliverable is accurate, culturally appropriate, on brand, and ready for its intended market, while bringing clarity and predictability to a fast-moving, multi-language live-service environment.
You will partner closely with Product Marketing, Product Management, Game Design, Creative Production, Community, Social, Direct Marketing, Communications, Production, regional teams, and external language partners. You will also use advanced AI tools and thoughtfully designed workflows to improve scale, speed, and consistency, while maintaining rigorous human review, confidentiality, IP standards, and the quality expected of Pokémon GO.
What you will do
Lead APAC localization strategy and operations.
Own the end-to-end localization program for all player-facing Pokémon GO communications in APAC. Define how work is scoped, prioritized, resourced, routed, reviewed, approved, and delivered across languages and markets.
Own localization quality.
Set and uphold standards for linguistic accuracy, terminology, tone of voice, cultural relevance, brand consistency, and in-context quality. Ensure localized communications faithfully convey player value while feeling natural and appropriate in each market.
Manage the localization lifecycle.
Drive projects from early intake and source-readiness through translation or transcreation, review, linguistic QA, stakeholder approvals, final delivery, and post-launch follow-up. Maintain clear ownership, timing, dependencies, and escalation paths throughout.
Partner with global and regional stakeholders.
Work closely with Product Marketing, Product Management, Game Design, Creative Production, Community, Social, Direct Marketing, Communications, Production, regional teams to plan localization early, clarify requirements, and ensure localized materials are ready for each market's launch.
Enable culturally relevant communications.
Bring a strong understanding of APAC market and language contexts into planning and review. Identify when direct translation is insufficient and guide appropriate transcreation, adaptation, or market-specific considerations without losing the intent of the global communication.
Manage language partners and resources.
Oversee external localization vendors, linguists, reviewers, and other partners. Set clear briefs and expectations, monitor quality and delivery performance, resolve issues quickly, and help allocate resources across overlapping priorities.
Build scalable localization systems.
Create and maintain the glossaries, style guides, reference materials, workflow documentation, QA processes, and knowledge systems that make localization more consistent, efficient, and resilient as the business scales.
Improve process visibility and launch readiness.
Establish practical tracking and reporting for localization status, blockers, missing inputs, unresolved quality issues, owners, and release risk. Give stakeholders a clear view of readiness and help teams make timely decisions.
Leverage advanced AI tools and workflows.
Use approved AI capabilities to accelerate content analysis, terminology and consistency checks, workflow coordination, quality control, knowledge management, and other high-friction tasks. Build repeatable AI-enabled processes while applying sound judgment around accuracy, confidentiality, IP, brand standards, and human review.
Drive continuous quality improvement.
Analyze recurring issues, root causes, vendor performance, and stakeholder feedback. Turn learnings into concrete process, tooling, and training improvements that reduce avoidable errors and improve both quality and speed.
Coordinate approvals and protect the brand.
Ensure localization work follows relevant brand, legal, licensing, and approval requirements. Partner with internal and external stakeholders to surface risks early and maintain the standards expected in a highly collaborative IP environment.
Support broader office operations and cross-functional administrative needs.
Contribute to occasional cross-functional operational initiatives in the Tokyo office, including support related to Legal, Procurement, Partnerships, and other business functions as needed.
What you will need
2+ years of experience in localization program management, international content operations, marketing communications localization, or related disciplines.
Experience managing end-to-end localization workflows for multiple languages and markets, including intake, translation or transcreation, review, linguistic QA, approvals, and delivery.
Experience supporting consumer-facing communications in a fast-moving environment, ideally within mobile gaming, live-service products, entertainment, technology, or another global digital business.
Demonstrated ability to lead complex cross-functional programs involving global and regional teams, product and marketing stakeholders, creative partners, and external vendors.
Strong command of localization quality practices, including linguistic accuracy, terminology management, style guidance, cultural adaptation, and in-context validation.
Experience managing localization vendors, freelancers, or language-service partners, with the ability to set clear expectations, assess quality, and resolve delivery issues constructively.
Hands-on experience using AI-powered tools to improve localization operations, quality assurance, workflow efficiency, or knowledge management, together with sound judgment around accuracy, confidentiality, IP, brand standards, and human review.
Excellent project management and organizational skills, with the ability to manage overlapping launches, identify risks early, and create clarity across multiple dependencies and stakeholders.
Strong written, verbal, and presentation skills, with the ability to communicate precise recommendations and influence decisions without direct authority.
Business-level proficiency in both English and Japanese is required. Fluency in every APAC language is not required; success in this role depends on building reliable localization, review, and quality-management systems with language experts and regional partners.
Bachelor's degree or equivalent practical experience.
Plus if
You have worked on a mobile, free-to-play, or live-service game with a frequent content and event cadence.
You have experience managing localization across multiple APAC languages and markets, including Japan.
You have worked with a translation management system, CAT tools, localization QA tools, or workflow and asset-management platforms.
You have built or scaled glossaries, style guides, linguistic asset libraries, quality frameworks, or knowledge systems that improved consistency and efficiency.
You have built or scaled AI-enabled localization workflows, automation, or quality-control processes that improved team speed, decision quality, or error prevention.
You have experience working with major entertainment or licensed IP, especially in highly collaborative approval environments.
You understand Pokémon GO, its community, and the broader Pokémon franchise.
You have additional proficiency in one or more APAC languages.
------------------------------------------------
概要
『Pokémon GO』では、APAC地域におけるプレイヤー向けコミュニケーションのローカライゼーションを推進するマネージャーを募集しています。ゲーム内外のチャネルを通じ、プレイヤーがゲームやそのコンテンツ、イベント、キャンペーン、さらにはブランド全体の体験に出会い、理解を深め、楽しむためのコミュニケーションを担当します。
ローカライズの優先順位付けから、翻訳・トランスクリエーション(意図や魅力を各市場に合わせて再表現すること)、言語レビュー、実際の表示・利用場面に即した品質確認、関係者の承認、公開準備まで、品質と業務運営の健全性に責任を持ちます。変化が速く、多言語で継続運営する環境において、各成果物の正確性、文化的な適切さ、ブランドとの整合性、対象市場での公開準備を確保するとともに、業務の見通しと予測可能性を高めます。
プロダクトマーケティング、プロダクトマネジメント、ゲームデザイン、クリエイティブ制作、コミュニティ、ソーシャル、ダイレクトマーケティング、広報、開発、各地域のチーム、外部の言語パートナーと密接に連携します。また、高度なAIツールと適切に設計したワークフローを活用し、厳格な人によるレビュー、機密情報の保護、知的財産に関する基準、『Pokémon GO』に求められる品質を維持しながら、業務の拡張性、スピード、一貫性を高めます。
主な業務内容
APACのローカライゼーション戦略と運用の推進。
APACにおける『Pokémon GO』のプレイヤー向けコミュニケーションについて、ローカライゼーションの全工程を担います。言語・市場を横断して、業務範囲、優先順位、リソース配分、作業の振り分け、レビュー、承認、納品の進め方を定めます。
ローカライゼーション品質の管理。
言語的な正確性、用語、トーン・オブ・ボイス、文化的な適切さ、ブランドの一貫性、実際の表示・利用場面での品質について、基準を設定・維持します。プレイヤーにとっての価値を忠実に伝えながら、各市場で自然かつ適切に受け止められるコミュニケーションを実現します。
ローカライゼーションの全工程の管理。
初期の依頼受付と原文の準備確認から、翻訳・トランスクリエーション、レビュー、言語品質確認、関係者の承認、最終納品、公開後のフォローアップまで、プロジェクトを推進します。全工程を通じて、担当者、スケジュール、依存関係、問題の報告・判断依頼先を明確に保ちます。
グローバルおよび各地域の関係者との連携。
プロダクトマーケティング、プロダクトマネジメント、ゲームデザイン、クリエイティブ制作、コミュニティ、ソーシャル、ダイレクトマーケティング、広報、制作・運営、各地域のチームと密接に協働します。早い段階からローカライゼーションを計画し、要件を明確にして、各市場の公開時期に合わせて制作物を準備します。
各市場の文化に即したコミュニケーションの実現。
APACの市場や言語の背景に関する深い理解を、企画やレビューに反映します。直訳では十分に伝わらない箇所を見極め、グローバルのコミュニケーションの意図を保ちながら、トランスクリエーション、表現の調整、市場固有の事情への対応を導きます。
言語パートナーとリソースの管理。
外部のローカライゼーション会社、言語専門家、レビュアー、その他のパートナーを管理します。依頼内容と期待水準を明確にし、品質と納期の実績を確認して、問題を迅速に解決するとともに、優先事項が重なる状況でのリソース配分を支援します。
拡張性のあるローカライゼーションの仕組みの構築。
用語集、スタイルガイド、参照資料、ワークフロー文書、品質確認プロセス、ナレッジ管理の仕組みを整備・維持します。事業の拡大に伴っても、一貫性、効率性、安定性を保てる体制を築きます。
進捗の可視化と公開準備の改善。
ローカライゼーションの進捗、作業を妨げる要因、不足情報、未解決の品質課題、担当者、公開に伴うリスクを、実用的な方法で管理・報告します。関係者が準備状況を明確に把握し、適切なタイミングで判断できるよう支援します。
高度なAIツールとワークフローの活用。
承認されたAI機能を活用し、コンテンツ分析、用語・一貫性の確認、ワークフローの調整、品質管理、ナレッジ管理など、手間のかかる業務を効率化します。正確性、機密情報、知的財産、ブランド基準、人によるレビューについて適切に判断しながら、再利用可能なAI活用プロセスを構築します。
継続的な品質改善の推進。
繰り返し発生する問題、その根本原因、ベンダーの実績、関係者からのフィードバックを分析します。得られた学びを、プロセス、ツール、研修の具体的な改善につなげ、回避できるミスを減らし、品質とスピードの両方を高めます。
承認プロセスの調整とブランドの保護。
ローカライゼーション業務が、ブランド、法務、ライセンス、承認に関する要件に沿って進むよう管理します。社内外の関係者と連携してリスクを早期に把握し、多くの関係者との協働が求められるIP関連業務の品質基準を維持します。
オフィス運営および部門横断の事務・業務支援。
必要に応じて、東京オフィスで随時発生する部門横断の業務運営施策に参加し、法務、購買、パートナーシップ、その他の事業部門に関する業務を支援します。
必須要件
ローカライゼーションのプログラム管理、国際的なコンテンツ運用、マーケティングコミュニケーションのローカライゼーション、または関連分野での2年以上の実務経験。
複数の言語・市場を対象に、依頼受付、翻訳・トランスクリエーション、レビュー、言語品質確認、承認、納品まで、ローカライゼーションの全工程を管理した経験。
変化の速い環境で、消費者向けコミュニケーションを支援した経験。特に、モバイルゲーム、ライブサービス型プロダクト、エンターテインメント、テクノロジー、その他のグローバルなデジタルビジネスでの経験が望ましい。
グローバルおよび各地域のチーム、プロダクト・マーケティングの関係者、クリエイティブパートナー、外部ベンダーが関わる、複雑な部門横断のプログラムを主導できること。
言語的な正確性、用語管理、スタイルガイドの運用、文化に応じた表現の調整、実際の表示・利用場面での確認など、ローカライゼーションの品質管理に関する確かな知識と実践力。
ローカライゼーション会社、フリーランス、言語サービスのパートナーを管理した経験。期待水準を明確に設定し、品質を評価し、納品に関する問題を建設的に解決できること。
AIツールを実務で活用し、ローカライゼーション運用、品質保証、ワークフローの効率化、ナレッジ管理のいずれかを改善した経験。あわせて、正確性、機密情報、知的財産、ブランド基準、人によるレビューについて適切に判断できること。
優れたプロジェクト管理能力と業務整理能力を持ち、複数の公開案件を並行して管理し、リスクを早期に見つけ、多くの依存関係や関係者を整理できること。
高い文章力、口頭でのコミュニケーション力、プレゼンテーション力を持ち、的確な提案を伝え、直接の指揮命令権がない関係者の意思決定にも働きかけられること。
英語・日本語の両方で、ビジネスレベルのコミュニケーションができること。APACのすべての言語に堪能である必要はありません。言語専門家や各地域のパートナーとともに、信頼できるローカライゼーション、レビュー、品質管理の仕組みを構築する力を重視します。
学士号、またはそれに相当する実務経験。
歓迎する要件
コンテンツやイベントが頻繁に更新される、モバイルゲーム、基本プレイ無料ゲーム、ライブサービス型ゲームでの業務経験。
日本を含むAPACの複数言語・市場にまたがるローカライゼーションの管理経験。
翻訳管理システム、翻訳支援ツール、ローカライゼーション品質確認ツール、ワークフロー・アセット管理プラットフォームの利用経験。
用語集、スタイルガイド、言語資産ライブラリ、品質管理の枠組み、ナレッジ管理の仕組みを構築・拡張し、一貫性や効率性を高めた経験。
AIを活用したローカライゼーションワークフロー、自動化、品質管理プロセスを構築・拡張し、チームのスピード、意思決定の質、ミスの予防を改善した経験。
大手エンターテインメントIPやライセンスIPに携わった経験。特に、多くの関係者との連携・承認が必要な環境での経験。
『Pokémon GO』、そのコミュニティ、ポケモン全般に関する理解。
日本語・英語に加え、APACの1つ以上の言語でコミュニケーションができること。
About Scopely
Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek™ Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble® franchise, “Yahtzee® With Buddies,” and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play.
Founded in 2011, Scopely is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely’s position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like “MONOPOLY GO!” from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Scopely Explore games businesses — Scopely consistently delivers experiences players love today and return to for years to come.
Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine and one of Fast Company's "World's Most Innovative Companies" and “Best Workplaces for Innovators,” Scopely believes that video games can be a force for good — creating meaningful connections, vibrant communities, and making life better through play.
Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information, visit:
https://www.scopely.com/
.
Notice to Candidates: Scopely will never request payment or financial information during the application or hiring process. Please apply only through our official
website
and verify that all Talent Partner communications come from an email address ending in @
scopely.com
.
Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact recruiting@scopely.com. Our job applicant privacy policies are available here:
California Privacy Notice
and
EEA/UK Privacy Notice
.
Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.
Location: Remote Roles - APAC
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Team
Regulatory Change sits within OKX's central Compliance function, with a global mandate covering how OKX anticipates, shapes, and responds to regulatory developments across all markets in which we operate. The team acts as a strategic partner to the business and Compliance teams, translating the regulatory landscape into clear guidance and action.
About the Opportunity
We are looking for a Head of Regulatory Change & Policy to own and drive the regulatory change agenda globally. This person will bring vision, strategic judgment, as well as the ability to execute, translating a complex, fast-moving regulatory landscape into a clear strategy that protects and enables the business.
You will need to operate across multiple dimensions simultaneously: understanding our product landscape deeply to assess regulatory impact, engaging credibly with regulators and industry bodies, and building internal alignment across legal, risk, and local compliance teams. You will also build and lead a team, establishing the processes and judgment that junior team members will execute against over time.
This position calls for a seasoned regulatory change leader with a demonstrated track record of owning a comparable mandate — prior experience in a similar role in a complex matrix organization is essential.
What You’ll Be Doing
Regulatory change: own Compliance’s regulatory change log, assess the implications and business impact of evolving regulatory requirements on OKX's product landscape and partner with the Change Management team to ensure regulatory change is translated into business-ready action and the relevant policy framework is put into place (assign policy owner, deadline and feed content into Compliance obligation register)
In coordination with internal Risk and Compliance stakeholders manage, oversee and maintain a global regulatory obligations mapping and horizon scanning capability
Support local Compliance Teams, where required, with building and maintaining relationships with regulators and policymakers and in representing OKX in industry consultations and regulatory engagement efforts to ensure aligned positions across jurisdictions
Build out the Regulatory Change function, with the potential to add one compliance analyst within the first six months, subject to the function demonstrating measurable output and business value.
Set the operating model, priorities, and quality bar for the function
Coach and develop team members as the function scales from strategy design into steady-state execution
Build strong, trusted working relationships with Legal, Risk, and local Compliance teams across regions
What We Look For In You
Significant experience (at least 10+ years) in regulatory change, regulatory affairs, or a comparable senior compliance/ policy role, ideally within crypto, fintech, or another heavily regulated financial sector
Demonstrated experience building or significantly reshaping a regulatory change function, not just operating within an existing one
Global exposure to crypto-specific regulation, with working knowledge of multiple regulatory regimes
Track record of influencing senior internal stakeholders (Legal, Risk, Compliance) without formal authority over them
Experience building and leading a team, including hiring and developing junior talent
Excellent written and verbal communication skills; comfortable operating at executive level internally and externally
Pragmatic, execution-oriented mindset — able to move from strategic vision to operational detail
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: United Kingdom_Remote
Verra Mobility is a global road safety technology business partnering with governments and transport authorities to deliver roadside camera systems, speed enforcement technology and networked infrastructure.
We're looking for a hands-on
Field Service Engineer / Operations Technician
to install, maintain and troubleshoot roadside technology across the region.
This is an independent, field-based role suited to someone who enjoys solving technical problems, working across different sites and keeping critical systems running.
You don't need experience in traffic enforcement.
We welcome candidates from telecommunications, fibre networks, IT infrastructure, CCTV, electronics and other technical field service backgrounds.
What you'll do
Install, commission, test and maintain roadside technology and equipment.
Diagnose and resolve hardware, software, electrical and network faults.
Carry out preventative maintenance, repairs and equipment calibration.
Troubleshoot connectivity issues involving networks, cabling and associated systems.
Maintain accurate technical records and service reports.
Work safely across roadside and outdoor environments.
Manage assigned work independently while collaborating with customers and technical teams.
Participate in on-call support and travel between regional sites, including occasional overnight stays.
What you'll bring
At least two years' hands-on experience in field engineering, telecommunications, IT infrastructure or technical maintenance.
Strong technical fault-finding and equipment troubleshooting skills.
Practical knowledge of networking, LAN/WAN connectivity, cabling and Microsoft operating systems.
Experience installing, configuring or maintaining hardware and software.
Basic electrical or wiring knowledge.
A safety-first approach and confidence working independently.
Good communication, organisation and technical reporting skills.
A full, valid UK driving license.
Experience with CCTV, fiber networks, roadside infrastructure or intelligent transport systems is advantageous but not essential. Relevant technical qualifications and safety certifications are also welcomed.
Why join Verra Mobility?
Work with specialised road safety technology, build on your technical experience and develop new skills across networking, electronics and intelligent transport systems.
A company vehicle is provided for work-related travel.
This is a mobile, field-based position involving regular driving, outdoor working and on-call responsibilities. Employment is subject to relevant pre-employment screening and compliance checks.
Verra Mobility is committed to a diverse and inclusive workplace where everyone is treated fairly and with respect. We welcome applications from people of all backgrounds and provide equal opportunities regardless of personal characteristics or circumstances.
Verra Mobility Values
An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values:
Own It.
We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation.
Do What’s Right.
We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous.
Choose Courage Over Comfort.
We lean into the conversations, decisions and actions that move the business forward, even when they feel uncomfortable. We challenge assumptions, address issues early and prioritize progress over ease.
Win Together.
We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others.
With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company.
Verra Mobility Applicant Privacy Notice
Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
.
Location: United Kingdom_Remote
Verra Mobility is a global road safety technology business partnering with governments and transport authorities to deliver roadside camera systems, speed enforcement technology and networked infrastructure.
We're looking for a hands-on
Field Service Engineer / Operations Technician
to install, maintain and troubleshoot roadside technology across the region.
This is an independent, field-based role suited to someone who enjoys solving technical problems, working across different sites and keeping critical systems running.
You don't need experience in traffic enforcement.
We welcome candidates from telecommunications, fibre networks, IT infrastructure, CCTV, electronics and other technical field service backgrounds.
What you'll do
Install, commission, test and maintain roadside technology and equipment.
Diagnose and resolve hardware, software, electrical and network faults.
Carry out preventative maintenance, repairs and equipment calibration.
Troubleshoot connectivity issues involving networks, cabling and associated systems.
Maintain accurate technical records and service reports.
Work safely across roadside and outdoor environments.
Manage assigned work independently while collaborating with customers and technical teams.
Participate in on-call support and travel between regional sites, including occasional overnight stays.
What you'll bring
At least two years' hands-on experience in field engineering, telecommunications, IT infrastructure or technical maintenance.
Strong technical fault-finding and equipment troubleshooting skills.
Practical knowledge of networking, LAN/WAN connectivity, cabling and Microsoft operating systems.
Experience installing, configuring or maintaining hardware and software.
Basic electrical or wiring knowledge.
A safety-first approach and confidence working independently.
Good communication, organisation and technical reporting skills.
A full, valid UK driving licence.
Experience with CCTV, fibre networks, roadside infrastructure or intelligent transport systems is advantageous but not essential. Relevant technical qualifications and safety certifications are also welcomed.
Why join Verra Mobility?
Work with specialised road safety technology, build on your technical experience and develop new skills across networking, electronics and intelligent transport systems.
A company vehicle is provided for work-related travel.
This is a mobile, field-based position involving regular driving, outdoor working and on-call responsibilities. Employment is subject to relevant pre-employment screening and compliance checks.
Verra Mobility is committed to a diverse and inclusive workplace where everyone is treated fairly and with respect. We welcome applications from people of all backgrounds and provide equal opportunities regardless of personal characteristics or circumstances.
Verra Mobility Values
An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values:
Own It.
We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation.
Do What’s Right.
We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous.
Choose Courage Over Comfort.
We lean into the conversations, decisions and actions that move the business forward, even when they feel uncomfortable. We challenge assumptions, address issues early and prioritize progress over ease.
Win Together.
We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others.
With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company.
Verra Mobility Applicant Privacy Notice
Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations:
US
About Cloudflare
At Cloudflare, our mission is bold yet simple: to help build a better Internet. Our global network handles trillions of requests each month, protecting and accelerating applications without added hardware, software, or code changes. Our Developer Platform, including Workers, Workers AI, R2, KV, Durable Objects, and Pages, empowers developers to build and deploy applications globally, faster than ever before.
About the Team
The Developer GTM organization is driving how we attract, inspire, and grow the next generation of builders. We are redefining what developer acquisition looks like in a world where AI and distributed agents are reshaping the stack. Our mission is to lead the transformation of Cloudflare GTM into a Cloud Platform that has roots and capabilities in application services and cybersecurity. We create new pathways for developers to discover Cloudflare, whether through ecosystem partnerships, high impact content, or creative field engagement and enablement.
We are builders, storytellers, and connectors united by one goal: to make Cloudflare the best place for developers to build.
The Developer GTM organization partners tightly with Sales, Product, Finance, Legal, RevOps and Marketing. Developer GTM connects developer activation to durable commercial outcomes: shaping usage into clear proposals, aligning pricing and packaging, enabling the field with repeatable motions, and feeding real-world signals back into product.
About the Role
We are hiring a Sr. Director, GTM to lead an elite team of Principal GTM strategists that peer and partner with the sales leaders of regions and segments. Similar to Frontier Labs hiring former CTO’s into high-leverage Sr. Members of the Technical Staff, your team will consist of former sales leaders taking on high-impact IC roles. Your team will train the field starting with RVPs and Sales managers in a train-the-trainer motion, develop GTM motions, and lead conversations with top accounts. You will set the global GTM strategy, standardize operating rhythms, and ensure consistent execution on activation → expansion → commercial structure.
This leader and the team they build are equally fluent in developer workloads and commercial mechanics, can operate from strategy to hands-on account guidance, and is energized by building a high-trust partnership with field leadership worldwide.
What You Will Do
Own the global GTM team strategy and operating model. Define goals, scorecards, and cadences for regional teams (usage activation, expansion, proposal velocity, win rate, disciplined discounting, sourced/influenced pipeline).
Recruit, build and lead a high-performing, high-impact organization with a hands-on approach in the most important accounts and segments.
Run pipeline and deal reviews. Establish a global rhythm for opportunity triage, strategic deal reviews, and win/loss analysis; surface systemic blockers and drive resolution with Sales, Deal Desk, Security, and Legal.
Enable the field at scale. Ship workload blueprints, playbooks, calculators, objection handling, and talk tracks; run monthly regional enablement with Sales leadership and measure adoption and lift.
Align with Solution Architects and FDEs. Closely partner with your technical counterparts to run GTM motions in lock step with identified product-market fit.
Close the loop with Product. Translate field insights into clear, quantified recommendations on positioning, packaging, limits, and roadmap.
Drive activation → expansion for priority workloads. Ensure teams use usage telemetry to identify “next-best actions,” expansion paths, and strategic accounts; publish a weekly global “usage radar.”
Partner with Programs. Support startups/accelerators, VC engagement and targeted campaigns with BDR/Marketing, with drive toward helping regions become increasingly self-sufficient.
Forecasting & planning. Own Dev GTM headcount planning, coverage models by segment/geo, and quarterly objectives; partner with RevOps for attribution and instrumentation.
Culture & quality. Raise the bar on narrative clarity, and executive communication; model Cloudflare’s values in every region.
Who You Are
Track record hiring exceptional sales leadership talent for highly strategic roles
10+ years in developer platform GTM, deal strategy, and commercial architecture; 5+ years leading managers across multiple regions/time zones
Proven ability to translate technical workloads into compelling commercial outcomes and navigate complex approvals with Sales, Finance, Legal, and Security
Builder’s mindset with strong operational chops: you design operating models, write crisp narratives, and drive cross-functional execution
Data-driven and fluent in product usage telemetry; comfortable with Sheets/SQL-level analysis to size opportunities and measure impact
Exceptional communicator—clear writer and presenter—from developer ICs to executive sponsors
Experience enabling large field organizations with playbooks, training, and tooling; passion for coaching managers and building high performance teams.
Background in usage-based/consumption pricing and commit structures
Experience with startup programs or digital-native segments
Bonus points for former startup CRO’s and founders
Application Deadline:
February 02,
2027
Compensation
Compensation may be adjusted depending on work location.
For SF, SJ, and Bay Area Metro based hires: Estimated annual salary of $434,000 - $597,000.
For Boston, California - Remote, Connecticut - Remote, DC Metro, Massachusetts - Remote, New Jersey - Remote, New York City, NY Metro, Remote - Washington, Washington (Kirkland), and Washington D.C. based hires: Estimated annual salary of $415,000 - $571,000.
For Colorado - Remote, Illinois - Remote, Maryland - Remote, Minnesota - Remote, Nevada - Remote, New York - Remote, Rhode Island - Remote, and Vermont - Remote based hires: Estimated annual base salary of $189,000 - $259,500.
Estimated variable compensation target of $189,000 - $259,500.
This role is also eligible to earn variable compensation in accordance with Cloudflare's Sales Compensation Plan.
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Jeddah, Saudi Arabia; Riyadh, Saudi Arabia; Tabuk, Saudi Arabia
The QA/QC Manager will oversee and ensure the quality of housing renovation and refurbishment works performed by contractors and subcontractors. The role is responsible for ensuring compliance with approved drawings, project specifications, contractual requirements, applicable codes, and the Project Quality Plan, from initial site inspections through final handover.
Key Responsibilities
Develop and implement the Project Quality Plan, procedures, and inspection requirements.
Lead and supervise multidisciplinary Civil, Architectural, Electrical, and Mechanical QA/QC teams.
Review method statements, Inspection and Test Plans (ITPs), material submittals, and quality documentation.
Monitor renovation activities, including demolition, structural repairs, waterproofing, finishes, MEP works, and reinstatement.
Coordinate inspections, material approvals, testing, and commissioning with the client and consultant.
Identify quality issues, manage Non-Conformance Reports (NCRs), and ensure corrective actions are completed.
Conduct site inspections and quality audits to ensure compliance with approved standards.
Manage snagging, final inspections, as-built drawings, O&M manuals, and project handover documentation.
Monitor contractor and subcontractor performance and prepare periodic quality reports and KPIs.
Requirements
Bachelor’s degree in Civil, Architectural, Electrical, or Mechanical Engineering.
Minimum 10 years of QA/QC experience in construction and building projects.
Minimum 5 years of experience in a management position.
Proven experience in housing renovation, residential refurbishment, or building rehabilitation projects.
Strong knowledge of ISO 9001, quality management systems, inspections, NCR management, testing and commissioning, and handover processes.
Experience managing contractors, subcontractors, consultants, and multidisciplinary quality teams.
Strong communication, leadership, reporting, and problem-solving skills.
ISO 9001 Lead Auditor certification preferred.
PMP, RMP, and Six Sigma certifications preferred.
Registration with the relevant local engineering authority, where required.
Jeddah, Saudi Arabia; Riyadh, Saudi Arabia; Tabuk, Saudi Arabia
Location: Remote-Friendly (Travel Required) | San Francisco, CA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Claude is trained and served on hardware in data centers Anthropic operates and in sites partners build and run for us. DCSE secures that footprint: the sites, the hardware moving through them, and the people and vendors who touch it. Security at that scale runs on data, and you'll be the engineer who owns it and the systems that produce it: component-level hardware inventory and chain of custody, fed by software that runs at our sites and on hosts, and continuous control monitoring, with the posture calculations that decide what each site is cleared to run.
You set the architecture, agree schemas and interfaces with the teams, operators and vendors that own the sources, build the pipelines, stores and tools, and run what you ship. The goal is security that runs itself: custody, access and evidence verified continuously from records, with tools and AI agents doing the reviews. We favor simple, standard controls and tools that can be verified over elaborate ones. We use Claude throughout our engineering workflow and expect you to as well.
You'll work with the rest of DCSE, including the engineers on its security monitoring platform, with Anthropic's compute and data center operations teams, and directly with data center operators, hardware vendors and logistics providers. The role is based in San Francisco, with remote applicants in the US considered, and involves regular travel to data center sites, which are critical infrastructure.
Key responsibilities
Hardware inventory and chain of custody:
own the component-level record of what hardware exists, where it is and who has handled it: the data model, the pipelines that join inventory and custody events from many source systems, change history on every record, and the tamper-evident stores behind it
Tools, automation and AI agents:
build the tools and agents the team runs on this data: reconciliation, audit evidence exports, custody checks. When a review keeps costing people time, you build the tool or agent that retires it
Custody workflows and field software:
build the workflows and the site and host software that capture custody events as they happen (a receipt, a move, a data wipe, a decommission) and enforce who is authorized to record them
Continuous control monitoring and posture:
own the pipelines that turn check outcomes, assessment results and findings into per-control and per-site measures over time, against the compliance frameworks we and our partners are assessed against, and the posture calculation that decides what a site is cleared to run
Data quality:
build coverage checks, reconciliation against sources and alerts on a silent or drifting feed, so a wrong or missing record is caught the same day; own retention and access controls on the records
Integration and reporting:
agree schemas and interfaces with the engineers who run the security monitoring platform, and build the query surfaces and reports the team, site leads and leadership use directly
Minimum qualifications
Have designed and run production data systems (relational schemas, change data capture, batch or streaming pipelines and the services around them) and kept them correct: coverage measured, records reconciled against the source, alerts on silence, and a design that expects records to get corrupted or lost
Have integrated with systems you did not control (inventory tools, ticketing systems, vendor APIs) and built data models that outlive any one source
Have shipped software that runs outside a central service (host agents, site-local services, edge collectors) and kept it correct in the field, or built metrics a team made decisions on and defended them when challenged
Have worked hands-on with data about physical assets or security controls: a hardware fleet, data center or supply chain inventory, asset custody, or the control and evidence data of a security or compliance program
Read and review other people's code, and build with AI coding agents using Git and code review
Own a domain end to end: set the approach, design and build it with the teams and vendors whose systems it depends on, and run it as something people use every day
Write SQL and at least one general-purpose programming language well
Preferred qualifications
Experience with asset management, supply chain or warehouse systems where serialized tracking and custody transfer are the core problem
Experience building continuous control monitoring or metrics for a security or compliance program, or producing evidence an assessor accepted, for example against NIST SP 800-53, ISO 27001 or SOC 2
Experience with risk or posture scoring that combines control results, findings and other evidence into a measure people make decisions on
Familiarity with data center hardware and its lifecycle from receipt to decommission, and with sites and parties you did not control: colocation, cloud or GPU cloud operators, hardware manufacturers, logistics providers
Have run software on many hosts or at remote sites with versioned rollout and a way to know each copy is still reporting
Have built AI agents or automation that replaced recurring manual work
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$320,000
—
$405,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Canada; United States
Workplace: Remote
ABOUT DOCKER
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
_______________________________________________________________________
THE ROLE
Docker Hardened Images (DHI) is Docker's catalogue of security-hardened, enterprise-grade container images and Helm charts, built to be minimal, up-to-date, and safe to deploy in regulated and security-conscious environments. We're looking for a Principal Software Engineer to set the long-term technical direction for this catalogue and shape how the broader container security ecosystem evolves inside and beyond Docker.
At this level, you'll work across organizations, not just within one team. You'll set direction for major domains, resolve the highest-ambiguity problems in container supply chain security, and grow your impact through architectural leadership, cross-functional alignment, and influence on industry standards. This is a pure individual contributor role; influence comes through technical vision, design, and the ability to move organizations.
_______________________________________________________________________
RESPONSIBILITIES
- Own the architecture for DHI as a platform, making high-leverage decisions that define how images and Helm charts are authored, secured, distributed, and evolved across the entire catalogue and across Docker's broader product surface.
- Define and drive multi-quarter technical roadmaps for the container hardening domain, balancing upstream velocity, supply chain security posture, customer compliance requirements, and long-term catalogue scalability.
- Identify systemic patterns from customer, operational, and upstream signals and translate them into architectural changes that span the catalogue, not just individual images or charts.
- Build alignment across teams and executives on technical strategy, tradeoffs, and sequencing, including product, security, infrastructure, and customer-facing functions.
- Represent Docker as a trusted technical voice in escalations, key enterprise customer engagements, and upstream OSS communities on issues that shape the future of secure container delivery.
- Set conventions and standards at scale, defining the patterns others build within for image definition, Helm chart adaptation, hardening strategy, and supply chain tooling (Sigstore, SBOM, SLSA), and evolving those standards as the ecosystem changes.
- Drive the hardest, most ambiguous packaging problems where the right answer requires reasoning across upstream dynamics, security tradeoffs, multi-arch constraints, and customer impact simultaneously.
- Shape the integration test infrastructure and developer tooling strategy so that DHI's engineering platform scales with the catalogue and raises quality across the team.
- Mentor and raise the technical ceiling for staff and senior engineers across the org, through review, design, and well-chosen architectural decisions that create durable leverage.
- Take part in the paid on-call rotation; respond to incidents, debug production issues, and drive systemic improvements in reliability.
_______________________________________________________________________
QUALIFICATIONS
- 10+ years of backend engineering experience, including extensive work on production-grade, distributed systems at scale.
- Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
- Ability to set multi-quarter technical roadmaps and align stakeholders (engineering, product, and executives) on strategy and tradeoffs.
- Deep expertise in the container and Kubernetes ecosystem: you have strong, grounded opinions about cert-manager, kyverno, grafana, istio, and similar projects, and you can reason about tradeoffs at the ecosystem level, not just the image level.
- Mastery of container supply chain security concepts (provenance, attestation, SBOM, signing, SLSA) and experience driving posture decisions across an organization rather than implementing them on a single project.
- Strong software engineering fundamentals: code review, testing, source control, CI/CD, and Go sufficient to shape infrastructure and harness design.
- Track record of technical influence without authority across multiple teams or organizations, raising quality through design docs, standards, review, and mentorship.
- Experience navigating upstream OSS communities as a decision-maker, representing a downstream organization's requirements and shaping upstream direction on security-relevant issues.
- Comfort working across remote, distributed teams and communicating complex technical strategy clearly to both technical and non-technical audiences.
BONUS BUT NOT REQUIRED
- Experience as a package maintainer at a Linux distribution, Homebrew, or comparable ecosystem.
- Hands-on experience implementing or operationalizing supply chain tooling (Sigstore, SBOM, SLSA) at org scale.
- Experience in regulated environments (FedRAMP, FIPS, PCI) with direct exposure to compliance requirements shaping engineering decisions.
- Prior Principal or Distinguished IC experience on a platform, security, or developer-tools team.
- Experience engaging directly with enterprise customers on container security architecture.
_______________________________________________________________________
WHAT TO EXPECT
FIRST 30 DAYS
- Align with leadership on the most critical org-wide technical risks and opportunities in container supply chain security.
- Develop a point of view on DHI's current architectural constraints and where the highest-leverage interventions are.
- Begin mapping the cross-functional landscape: product priorities, upstream pressures, customer compliance signals, and engineering gaps.
FIRST 90 DAYS
- Drive an architectural decision that unblocks multiple teams and reduces systemic risk across the catalogue.
- Establish a feedback loop from customer, operational, and upstream signals into the multi-quarter roadmap.
- Engage upstream OSS communities on at least one DHI-relevant issue with meaningful influence on direction.
FIRST YEAR
- Deliver a major platform or standards evolution with broad adoption across DHI and adjacent teams.
- Create durable alignment across engineering, product, and security on catalogue architecture, supply chain posture, and hardening strategy.
- Raise the technical ceiling for the engineers around you, measurably improving review quality, architectural consistency, and the team's ability to operate independently at a higher level.
Visa sponsorship: Docker considers visa sponsorship on a case-by-case basis based on business needs.
_______________________________________________________________________
COMPENSATION & EQUITY
All full-time roles include equity. Final compensation is determined on factors including but not limited to experience, skills, qualifications, and location.
Canada: CA$245,913 – CA$397,139 base
United States: $180,500 – $291,500 base
______________________________________________________________________
POSTING INFORMATION
- Open vacancy: This posting is for an existing open role.
- AI in hiring: Docker may use AI-assisted tools during our recruiting process.
- Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.
______________________________________________________________________
PERKS & BENEFITS
- Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
- Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
- Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support – Set up your workspace for comfort and success.
- Technology stipend – Equivalent to US$100 net per month to help support your work.
- Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave – 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
- Docker swag – Because representing the whale never gets old.
Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.
#LI-REMOTE
Location: Distributed
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Open to any of the listed location(s):
Florida: Miami (MIA), Tampa (TPA)
Georgia: Atlanta (ATL)
North Carolina: Charlotte (CLT), Raleigh (RDU)
Tennessee: Nashville (BNA)
About the Department
Partner Account Managers, Account Executives, Business Development Representatives, Solution Engineers, Customer Success, and Sales Operations - all working together help our customers adopt Cloudflare and create great Internet-enabled experiences. The sales team at Cloudflare helps customers solve real, technical problems while creating the revenue streams that help the company provide free service to millions in our community.
What you'll do
We are looking for a seasoned channel sales professional to help us build out the channel organization in the Southeast and MidAtlantic regions.
In this role, you’ll identify and operationalize varied types of partner organizations to help expand Cloudflare’s sales team reach within an assigned territory. You will build a regional partner business plan with quantified goals and milestones to achieve partner sourced revenue metrics to meet all quarterly sales requirements.
As a Partner Account Manager, you will work with a strategic group of partners in your territory and build a plan to drive alignment, enablement and pipeline generation efforts. You will work with partner stakeholders to drive sales enablement and coordinate technical training of Cloudflare’s solutions, work with respective field teams on demand gen initiatives and campaigns, as well as working with direct sales on various Channel oriented opps.
Additional responsibilities will include:
Lead business planning and execution with partners and internal sales teams (e.g., QBRs, health checks, annual planning).
Conduct joint partner territory planning with aligned sales segments.
Deliver internal partner training to direct sales teams to foster collaborative selling.
Drive pipeline creation and revenue through creative joint GTM activity with our channel and direct sales teams.
Build product and sales competency within core regional and national partners, influencing their GTM strategies to maximize partner-sourced pipeline.
Leverage data analytics and AI tooling to optimize and scale partner growth.
Examples of desirable skills, knowledge and experience
5+ years in Software/SaaS/Security Sales & Channel management.
3+ years of proven success developing and scaling a partner ecosystem (VARs, SIs, MSPs/MSSPs) within a SaaS model.
Understanding of cloud infrastructure ecosystem and cloud security is highly preferred.
Direct experience in onboarding and enabling resellers/SI's.
Experience working in a start-up environment.
Ability to travel 30-50% of the time within the assigned territory.
Technical competence strongly preferred.
Compensation
This role is eligible to earn incentive compensation under Cloudflare's Sales Compensation Plan.
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: New York
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Harvey is hiring a Customer Success Leader to manage and develop a team of experienced CSMs supporting our strategic asset management accounts. These partnerships span legal teams, business functions and regions, requiring an understanding of how asset managers operate and how legal work supports their investment activities and business priorities.
You will help the team turn those priorities into sustained adoption, measurable improvements in legal work and lasting partnerships. Reporting to the Head of Customer Success, Majors, you will also help shape how we support strategic asset management accounts as Harvey evolves.
WHAT YOU'LL DO
- Lead and develop the team. Coach CSMs on account strategy, stakeholder relationships and prioritization while managing performance, supporting career development and hiring. Set practical standards for success planning, business reviews and renewal preparation.
- Own portfolio outcomes. Be accountable for retention, net revenue retention and adoption across your team’s accounts. Partner with Sales on renewal strategy, forecasting and expansion opportunities, using account data and customer feedback to address risks early.
- Drive measurable customer value. Guide the team in identifying high-impact use cases across legal teams and their business partners, defining success measures and embedding Harvey into daily workflows. Ensure account plans connect implementation and adoption to improvements in turnaround time, internal capacity and management of legal spend.
- Lead executive engagement and customer escalations. Meet directly with senior customer stakeholders, including General Counsel and legal, compliance and operations leaders, to review progress, align on priorities and address concerns. Step in when urgent issues arise, coordinating Harvey’s response and ensuring clear communication, ownership and follow-through.
- Align teams around customer priorities. Bring together Sales, Legal Engineering, Product, Engineering and Security to support account plans. Clarify ownership, coordinate resources and work with functional leaders to resolve competing priorities.
- Influence product direction. Bring evidence from strategic asset management accounts to Product and go-to-market leadership. Identify recurring adoption barriers, surface unmet needs and help prioritize improvements with broad customer impact.
WHAT YOU HAVE
- 10+ years of experience in customer success, account management, consulting or professional services, including at least 4 years directly managing CSMs or account teams serving large enterprises.
- A track record of delivering retention and expansion outcomes across complex enterprise accounts, including leading renewal and growth strategies in partnership with Sales.
- Experience building strong teams through coaching, clear expectations and thoughtful performance management.
- The ability to earn executive trust, lead difficult customer conversations and influence decisions across functions without direct authority.
- Strong analytical judgment, including the ability to interpret adoption data, assess account risk and connect customer outcomes to commercial decisions.
- Experience helping organizations adopt new technology in regulated environments, with an understanding of AI’s opportunities and limitations. Experience serving asset managers or other financial institutions, particularly their legal and compliance teams, is strongly preferred.
WHAT WE OFFER
- The opportunity to develop a strong team working with leading asset managers.
- Close collaboration with Harvey’s leadership and product teams on complex customer challenges.
- The chance to help legal teams turn advances in AI into lasting improvements in how they support the business.
COMPENSATION
$230,000 - $250,000 USD OTE 80/20
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-GK1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: San Francisco
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Harvey is hiring a Customer Success Leader to manage and develop a team of experienced CSMs supporting our strategic law firm accounts. These partnerships span offices, practice groups and regions, requiring an understanding of how firms operate, make decisions and deliver value to their clients.
You will help the team turn firm priorities into sustained adoption, measurable improvements in legal work and lasting partnerships. Reporting to the Head of Customer Success, Majors, you will also help shape how we support strategic law firm accounts as Harvey evolves.
WHAT YOU'LL DO
- Lead and develop the team. Coach CSMs on account strategy, stakeholder relationships and prioritization while managing performance, supporting career development and hiring. Set practical standards for success planning, business reviews and renewal preparation.
- Own portfolio outcomes. Be accountable for retention, net revenue retention and adoption across your team’s accounts. Partner with Sales on renewal strategy, forecasting and expansion opportunities, using account data and customer feedback to address risks early.
- Drive measurable customer value. Guide the team in identifying high-impact use cases across practice groups, defining success measures and helping lawyers embed Harvey into their work. Ensure account plans connect implementation and adoption to improvements in efficiency, work quality and client service.
- Lead executive engagement and customer escalations. Meet directly with senior firm stakeholders, including Partners and knowledge and innovation leaders, to review progress, align on priorities and address concerns. Step in when urgent issues arise, coordinating Harvey’s response and ensuring clear communication, ownership and follow-through.
- Align teams around customer priorities. Bring together Sales, Legal Engineering, Product, Engineering and Security to support account plans. Clarify ownership, coordinate resources and work with functional leaders to resolve competing priorities.
- Influence product direction. Bring evidence from strategic law firm accounts to Product and go-to-market leadership. Identify recurring adoption barriers, surface unmet needs and help prioritize improvements with broad customer impact.
WHAT YOU HAVE
- 10+ years of experience in customer success, account management, consulting or professional services, including at least 4 years directly managing CSMs or account teams serving large enterprises.
- A track record of delivering retention and expansion outcomes across complex enterprise accounts, including leading renewal and growth strategies in partnership with Sales.
- Experience building strong teams through coaching, clear expectations and thoughtful performance management.
- The ability to earn trust with senior stakeholders, lead difficult customer conversations and influence decisions across functions without direct authority.
- Strong analytical judgment, including the ability to interpret adoption data, assess account risk and connect customer outcomes to commercial decisions.
- Experience helping organizations adopt new technology and change established ways of working, with an understanding of AI’s opportunities and limitations. Experience serving law firms and navigating their partnership structures, practice-group needs and technology adoption is strongly preferred.
COMPENSATION
$230,000 - $250,000 USD OTE 80/20
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-GK1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: New York
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Harvey is hiring a Customer Success Leader to manage and develop a team of experienced CSMs supporting our strategic law firm accounts. These partnerships span offices, practice groups and regions, requiring an understanding of how firms operate, make decisions and deliver value to their clients.
You will help the team turn firm priorities into sustained adoption, measurable improvements in legal work and lasting partnerships. Reporting to the Head of Customer Success, Majors, you will also help shape how we support strategic law firm accounts as Harvey evolves.
WHAT YOU'LL DO
- Lead and develop the team. Coach CSMs on account strategy, stakeholder relationships and prioritization while managing performance, supporting career development and hiring. Set practical standards for success planning, business reviews and renewal preparation.
- Own portfolio outcomes. Be accountable for retention, net revenue retention and adoption across your team’s accounts. Partner with Sales on renewal strategy, forecasting and expansion opportunities, using account data and customer feedback to address risks early.
- Drive measurable customer value. Guide the team in identifying high-impact use cases across practice groups, defining success measures and helping lawyers embed Harvey into their work. Ensure account plans connect implementation and adoption to improvements in efficiency, work quality and client service.
- Lead executive engagement and customer escalations. Meet directly with senior firm stakeholders, including Partners and knowledge and innovation leaders, to review progress, align on priorities and address concerns. Step in when urgent issues arise, coordinating Harvey’s response and ensuring clear communication, ownership and follow-through.
- Align teams around customer priorities. Bring together Sales, Legal Engineering, Product, Engineering and Security to support account plans. Clarify ownership, coordinate resources and work with functional leaders to resolve competing priorities.
- Influence product direction. Bring evidence from strategic law firm accounts to Product and go-to-market leadership. Identify recurring adoption barriers, surface unmet needs and help prioritize improvements with broad customer impact.
WHAT YOU HAVE
- 10+ years of experience in customer success, account management, consulting or professional services, including at least 4 years directly managing CSMs or account teams serving large enterprises.
- A track record of delivering retention and expansion outcomes across complex enterprise accounts, including leading renewal and growth strategies in partnership with Sales.
- Experience building strong teams through coaching, clear expectations and thoughtful performance management.
- The ability to earn trust with senior stakeholders, lead difficult customer conversations and influence decisions across functions without direct authority.
- Strong analytical judgment, including the ability to interpret adoption data, assess account risk and connect customer outcomes to commercial decisions.
- Experience helping organizations adopt new technology and change established ways of working, with an understanding of AI’s opportunities and limitations. Experience serving law firms and navigating their partnership structures, practice-group needs and technology adoption is strongly preferred.
COMPENSATION
$230,000 - $250,000 USD OTE 80/20
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-GK1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Chicago
seniorKuala Lumpur, Malaysia
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