Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As Director, Social Media, you'll lead GitLab's global social media strategy and help people understand how GitLab is co-creating the future of software development. The role shapes how GitLab shows up across social channels, connecting our company, product, and employer stories, to build meaningful engagement with customers, users, contributors, candidates, and industry audiences. Expect to set clear priorities, guide execution, and use insights to strengthen GitLab's voice and business impact. You'll own the outcomes of GitLab's social function — strategy, budget, team development, tooling, and results — and serve as GitLab's senior-most voice on social strategy with executive stakeholders.
This is a player-coach role. You'll set the strategy and stay close enough to the work to write, build, and ship alongside the team. Two Social Media Managers report to the head of corporate communication and work with you on a dotted-line basis. You'll set their strategic direction, raise the editorial and craft bar, and develop them as practitioners, including goal-setting, feedback, and career development in partnership with their manager. Influence matters in this role, which is why it calls for someone who has already led and grown social practitioners.
What you’ll do
Own the performance of GitLab's social function and its contribution to marketing and business goals.
Lead GitLab's global organic social media strategy, channel plans, and editorial priorities.
Own GitLab's YouTube strategy end to end — channel architecture, programming and series development, long- and short-form video, packaging (titles, thumbnails, metadata), search and recommendation optimization, and subscriber and watch-time growth.
Partner with Growth Marketing on paid social, including briefing creative, aligning organic and paid on shared audiences and messaging, informing boosting and amplification decisions, and connecting paid performance back to organic strategy.
Develop clear, audience-focused campaigns that support company, product, brand, and talent goals.
Guide content planning and publishing across social channels while maintaining a consistent GitLab voice.
Own the social media budget, tooling stack, and agency, freelance, and production partner relationships.
Partner with teams across Marketing, Communications, Product, Sales, Talent Acquisition, and other functions to plan and deliver social programs.
Build processes that support effective collaboration in GitLab's all-remote, asynchronous environment.
Use social listening, audience insights, and performance data to improve content and inform broader marketing decisions.
Lead the measurement framework for social — KPIs, dashboards, and reporting cadence — and report performance and learnings to marketing and executive leadership.
Partner with DevRel on community engagement to help GitLab participate in relevant industry conversations with a clear, useful point of view.
Build and run creator, influencer, and advocacy programs, including developer creators, GitLab community contributors, and team member advocacy.
Own GitLab's employee advocacy program — grow participation across Marketing, Sales, Engineering, and Talent, equip team members with content worth sharing, and measure reach, engagement, and contribution to brand and talent goals. Partner with Communications and Talent Acquisition on enablement, and manage the advocacy platform and its adoption.
Support executive and expert social presence, partnering with Communications to help GitLab leaders and technical experts show up credibly on social, including constructive conversations with C-suite executives about proposed content.
Apply AI tools thoughtfully across the social workflow to help GitLab model what an AI-native marketing team looks like.
Prepare for and guide responses to sensitive or fast-moving issues in partnership with the appropriate teams.
What you’ll bring
10+ years in social media, including at least 5 years leading social strategy for a global brand at the senior manager level or above, and accountable for the function's results.
Experience owning a social function end to end, including strategy, budget, headcount, tooling, and results as the accountable leader.
Experience leading teams, agencies, and cross-functional programs, with clear ownership of and accountability for outcomes.
Depth in YouTube strategy, including owning and growing a brand or business channel, and can speak to programming decisions, video formats, packaging, and the metrics that actually move a channel.
Hands-on experience growing LinkedIn and X as primary channels, with judgment about what content, format, and cadence work on each.
Experience with paid social programs and how organic and paid social reinforce each other, including creative for paid, audience strategy, and interpreting paid performance data.
Experience connecting social media programs to broader brand, communications, product, or business priorities.
Strong editorial judgment and the ability to turn complex topics into clear, engaging content.
Fluency with short-form and long-form video as core social formats, including working with production partners and creators.
Experience defining a measurement framework for social, including KPIs, dashboards, and reporting cadence, and presenting performance, learnings, and recommendations to executive leadership on a standing basis.
Experience building or scaling an employee advocacy program, including driving adoption across multiple functions, sustaining participation beyond launch, and reporting attributed reach and business contribution
Fluency with an enterprise social stack for publishing, listening, and advocacy. Ours is Sprout Social, Meltwater, and EveryoneSocial.
Experience running social programs across multiple regions and languages, and judgment about what to localize versus centralize.
Skill in managing multiple priorities and making sound decisions in fast-moving situations.
A collaborative, inclusive approach and the ability to work effectively in a distributed, asynchronous environment.
Passion about GitLab's mission and the future of software development, open source, artificial intelligence, and DevSecOps.
About the team
This role is part of GitLab's Marketing organization and works across teams to present a clear, consistent company voice on social media. The team collaborates asynchronously with partners across regions and functions, balancing planned campaigns with timely engagement. Together, you'll help audiences understand GitLab's platform, mission, values, and impact.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$139,200
—
$235,200 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
УдалённоRemote, Canada; Remote, United States; The base salary range for this role’s listed level is currently for residents of the United States only
Location: Cleveland, OH
About Us
Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, Texas, Florida, Ohio, Kentucky, Mississippi, and Georgia. Ennoble Care’s clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including, remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, “To Care is an Honor.” Join Ennoble Care today!
Job Description:
Ennoble Care is looking for a full-time, experienced Care Coordinator, Embedded, who will work out of our client's senior living facility in Cleveland, Ohio,
who aligns with our motto, "To Care Is An Honor".
This position is responsible for ensuring Ennoble Care is providing high quality care services. They work with clinicians, staff and patients to reach healthcare goals and keep the lines of communication open. As a Care Coordinator, you should be compassionate, experienced, and highly organized. In this role, you will play an important part in our ability to provide exceptional care by managing the individual care providers, including scheduling and providing support for the caregivers and families.
Responsibilities:
Complete individualized patient care plans and perform care management and care coordination services using Ennoble Care’s electronic medical record system
Frequent contact with patients to provide care coordination, support, and manage compliance with the care management programs to increase positive outcomes
Document all client communications (verbal or written) accurately
Communication to and from Primary Care Clinician or designee regarding patient emergent needs and/or life-threatening episodes and to ensure comprehensive care plans are complete and accurate
Keep Team Supervisor informed of all issues pertinent to the care plan process and any known or perceived issues
Demonstrate ability to work with various cross-organizational areas to meet the needs of Ennoble Care’s patients, their family members, and partner facilities
Become skilled at using technology including secure email, telephone system, electronic medical records, etc.
Adherence to documentation protocols and best practices for daily work logs, escalation of client issues, and internal communications
Excellent customer service skills demonstrated by positive feedback from customers and patients
Contribute as a positive member of the department by supporting all members of the team in a productive and constructive manner
Equipment Operation:
Utilization of a computer, telephone, copy machine, and other office equipment as necessary
Qualifications:
Must be comfortable with speaking on the phone for large amounts of the day
Must be compassionate and empathetic towards our patients, always demonstrating exceptional customer service
Ability to take accurate notes to document each task in a timely manner
Ability to multitask between different patients and workstreams while remaining organized and efficient with time
Ability to thrive in a fast-paced environment
Must be able to work full-time, Monday through Friday, daytime hours, in our client's senior living facility in Cleveland, OH.
Must be proficient in using a computer, including Outlook and other Microsoft Office programs
Knowledge of basic healthcare terms, conditions, roles, and basic care principles
Candidate must be able to pass a drug screen, background check, have a positive attitude, adapt positively to change, be a team player, and be willing to learn new skills on a continuous basis
PLEASE NOTE: THIS IS A FULL-TIME, IN-OFFICE POSITION.
PLEASE ANSWER ALL APPLICATION QUESTIONS THOROUGHLY, THANK YOU!
Pay Rate: $18.00 - $19.00/hr
#green
Full-time employees qualify for the following benefits:
Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity.
Paid Time Off
Paid Office Holidays
All employees qualify for these benefits:
Paid Sick Time
401(k) with up to 3% company match
Referral Program
Payactiv: pay-on-demand. Cash out earned money when and where you need it!
Candidates must disclose any current or future need for employment-based immigration sponsorship (including, but not limited to, OPT, STEM OPT, or visa sponsorship) before an offer of employment is extended.
Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against
protected characteristics including but not limited to - race, age, sexual orientation, gender identity and expression, national
origin, religion, disability, and veteran status.
Location: Cincinnati, OH
About Us
Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, Texas, Florida, Ohio, Kentucky, Mississippi, and Georgia. Ennoble Care’s clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including, remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, “To Care is an Honor.” Join Ennoble Care today!
Job Description:
Ennoble Care is looking for a full-time, experienced Care Coordinator, Embedded, who will work out of our client's senior living facility in Cincinnati, Ohio,
who aligns with our motto, "To Care Is An Honor".
This position is responsible for ensuring Ennoble Care is providing high quality care services. They work with clinicians, staff and patients to reach healthcare goals and keep the lines of communication open. As a Care Coordinator, you should be compassionate, experienced, and highly organized. In this role, you will play an important part in our ability to provide exceptional care by managing the individual care providers, including scheduling and providing support for the caregivers and families.
Responsibilities:
Complete individualized patient care plans and perform care management and care coordination services using Ennoble Care’s electronic medical record system
Frequent contact with patients to provide care coordination, support, and manage compliance with the care management programs to increase positive outcomes
Document all client communications (verbal or written) accurately
Communication to and from Primary Care Clinician or designee regarding patient emergent needs and/or life-threatening episodes and to ensure comprehensive care plans are complete and accurate
Keep Team Supervisor informed of all issues pertinent to the care plan process and any known or perceived issues
Demonstrate ability to work with various cross-organizational areas to meet the needs of Ennoble Care’s patients, their family members, and partner facilities
Become skilled at using technology including secure email, telephone system, electronic medical records, etc.
Adherence to documentation protocols and best practices for daily work logs, escalation of client issues, and internal communications
Excellent customer service skills demonstrated by positive feedback from customers and patients
Contribute as a positive member of the department by supporting all members of the team in a productive and constructive manner
Equipment Operation:
Utilization of a computer, telephone, copy machine, and other office equipment as necessary
Qualifications:
Must be comfortable with speaking on the phone for large amounts of the day
Must be compassionate and empathetic towards our patients, always demonstrating exceptional customer service
Ability to take accurate notes to document each task in a timely manner
Ability to multitask between different patients and workstreams while remaining organized and efficient with time
Ability to thrive in a fast-paced environment
Must be able to work full-time, Monday through Friday, daytime hours, in our client's senior living facility in Cincinnati, OH.
Must be proficient in using a computer, including Outlook and other Microsoft Office programs
Knowledge of basic healthcare terms, conditions, roles, and basic care principles
Candidate must be able to pass a drug screen, background check, have a positive attitude, adapt positively to change, be a team player, and be willing to learn new skills on a continuous basis
PLEASE NOTE: THIS IS A FULL-TIME, IN-OFFICE POSITION.
PLEASE ANSWER ALL APPLICATION QUESTIONS THOROUGHLY, THANK YOU!
Pay Rate: $18.00 - $19.00/hr
#green
Full-time employees qualify for the following benefits:
Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity.
Paid Time Off
Paid Office Holidays
All employees qualify for these benefits:
Paid Sick Time
401(k) with up to 3% company match
Referral Program
Payactiv: pay-on-demand. Cash out earned money when and where you need it!
Candidates must disclose any current or future need for employment-based immigration sponsorship (including, but not limited to, OPT, STEM OPT, or visa sponsorship) before an offer of employment is extended.
Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against
protected characteristics including but not limited to - race, age, sexual orientation, gender identity and expression, national
origin, religion, disability, and veteran status.
Location: Cincinnati, OH
About Us
Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, Texas, Florida, Ohio, Kentucky, Mississippi, and Georgia. Ennoble Care’s clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including, remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, “To Care is an Honor.” Join Ennoble Care today!
Ennoble Care is seeking a full-time
Certified Medical Assistant
to serve as a
Transitional Care Coordinator
within one or more of our partnered long-term care facilities in
Cincinnati, Ohio
. The right person for this role is reliable, self-motivated, vigilant, and compassionate. This is an integral, on-site role as part of our clinical care team, working closely alongside our providers in a family-practice-style model built around continuity, relationship-building, and patient-centered support.
You'll get to know the residents (and their families) over time, monitor for changes in condition, and play a meaningful, hands-on role in helping people stay healthy, avoid unnecessary hospitalizations, and remain in their home -- where many of them want to be.
We're proud of the culture we've built at Ennoble Care -- one that is positive, respectful, and rooted in genuine teamwork. People here are valued, supported in doing work that matters, and encouraged to maintain a healthy work-life balance. We invest in our team's growth through internal advancement opportunities based on performance, organizational needs, and role availability, because we believe that when our team thrives, so do our patients.
ABOUT THE ROLE
At Ennoble Care, our mission is simple:
To care is an honor
. For our patients, that means we come to you, we care for you, and we're here for you -- and that belief is at the heart of everything we do. As a CMA Transitional Care Coordinator, you'll bring that mission to life -- working on-site within one or more of our partnered skilled nursing and rehabilitation facilities in Cincinnati, Ohio. Your focus will be transitional care management, attentive patient monitoring, and day-to-day collaboration with our clinical team and facility staff -- serving as a reliable communication bridge among residents, families, facility staff, and our Housecalls division -- keeping everyone informed and care on track.
REQUIRED QUALIFICATIONS
Legally authorized to work in the United States of America
Active, unrestricted CMA license in the state of Texas
Minimum 1 year of patient-facing experience in a long-term care, skilled nursing or transitional care setting
Comfortable communicating proactively throughout the day in person, by phone, via email, and through Microsoft Teams
Solid working knowledge of healthcare terminology and care coordination principles
Strong clinical assessment skills with the ability to identify and escalate changes in condition
Experience with EMR systems and clinical documentation; Point Click Care experience preferred
Proficient with Microsoft 365 including Excel, Outlook, Word, and Teams
Excellent communication and interpersonal skills, with a solid foundation in organization, time management, and clinical documentation
Capacity to work independently while collaborating closely with multidisciplinary teams
Ability to work full-time in an on-site role
5 days per week (days of week are flexible, weekends preferred)
based in the Cincinnati, Ohio area.
Daytime hours, approximately 8:00 a.m. to 5:00 p.m. EST
No evenings
No over-night shifts
No on-call requirements
Seven (7) company-paid holidays annually
Ability to pass background check
Transportation criteria:
Valid, unencumbered driver's license
Reliable personally-owned vehicle
Current auto insurance, with the ability to provide proof
Please note, travel between facilities may be required
KEY RESPONSIBILITIES
Care Coordination & Transitional Care Management
Coordinate care for patients residing in skilled nursing and rehabilitation facilities using Ennoble Care's EMR
Facilitate transitional care management, ensuring services with the Housecalls division are initiated immediately upon a patient's discharge from the hospital
Expedite time to first provider visit for newly transitioned patients in accordance with established guidelines
Monitor patients attentively, communicate changes in condition promptly to the provider, initiate appropriate interventions, and escalate care as clinically indicated, including CCM-billable activities
Consistently support care coordination efforts to reduce avoidable emergency department visits and hospital readmissions
Collaborate daily with providers and facility staff to ensure care plans are kept current and acted on
On-Site Clinical Support
Maintain a consistent and reliable daily on-site presence in assigned facilities
Build ongoing relationships with residents and their families, maintaining a consistent presence that reinforces trust and continuity of care over time
Conduct routine and urgent vital sign collection as needed
Perform regular patient check-ins to support care plans, follow-ups, and clinical stability
Identify changes in patient condition and promptly communicate concerns to the clinical team
Communication & Collaboration
Serve as a key liaison between Ennoble Care providers, facility staff, residents, families, and the Housecalls team
Collaborate closely with Ennoble Care providers within the skilled nursing or long-term care setting
Provide timely, accurate clinical updates to providers to support informed decision-making
Ability to convert two (2) eligible patients per day to Ennoble Care's Housecalls program
Serve as a steady communication bridge between residents, families, the facility team, and our Housecalls division
Function as a reliable communication bridge to ensure accurate, timely exchange of clinical information
Documentation & EMR Management
Accurately document patient interactions, assessments, and care coordination activities in Ennoble Care’s EMR
Perform chart reconciliation to ensure accuracy and continuity of clinical records between Ennoble and facility records
Follow established workflows, documentation standards, and escalation protocols
Team Support & Leadership
Support onboarding and training of new Transitional Care Coordinators
Serve as a clinical mentor and resource for newly hired coordinators
Promote best practices in transitional care, communication, and facility-based care coordination
Contribute positively to team collaboration and foster strong partnerships with facility staff
Work Environment & Expectations
Embedded, on-site role within assigned skilled nursing and/or rehabilitation facilities
Requires consistent daily presence and strong relationship-building with facility staff
Fast-paced, patient-facing role requiring clinical judgment, adaptability, and proactive engagement
CORE COMPENTACIES
Patient-centered care
Clinical judgment and escalation
Care coordination and continuity
Communication and collaboration
Documentation accuracy and compliance
Relationship-building and teamwork
COMPENSATION & BENEFITS
Starting pay rate is $18.00-$19.00 hourly
Quarterly bonus opportunities based on performance
Mileage reimbursement eligibility when traveling between facilities
Full-time health benefits eligibility, including a range of supplemental insurance options and elective benefits
Please answer all application questions thoroughly.
Thank you for your interest in joining the Ennoble Care team!
❤️
#green
Full-time employees qualify for the following benefits:
Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity.
Paid Time Off
Paid Office Holidays
All employees qualify for these benefits:
Paid Sick Time
401(k) with up to 3% company match
Referral Program
Payactiv: pay-on-demand. Cash out earned money when and where you need it!
Candidates must disclose any current or future need for employment-based immigration sponsorship (including, but not limited to, OPT, STEM OPT, or visa sponsorship) before an offer of employment is extended.
Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against
protected characteristics including but not limited to - race, age, sexual orientation, gender identity and expression, national
origin, religion, disability, and veteran status.
Location: Cleveland, OH
About Us
Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, Texas, Florida, Ohio, Kentucky, Mississippi, and Georgia. Ennoble Care’s clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including, remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, “To Care is an Honor.” Join Ennoble Care today!
Ennoble Care is seeking a full-time
Certified Medical Assistant
to serve as a
Transitional Care Coordinator
within one or more of our partnered long-term care facilities in
Cleveland, Ohio
. The right person for this role is reliable, self-motivated, vigilant, and compassionate. This is an integral, on-site role as part of our clinical care team, working closely alongside our providers in a family-practice-style model built around continuity, relationship-building, and patient-centered support.
You'll get to know the residents (and their families) over time, monitor for changes in condition, and play a meaningful, hands-on role in helping people stay healthy, avoid unnecessary hospitalizations, and remain in their home -- where many of them want to be.
We're proud of the culture we've built at Ennoble Care -- one that is positive, respectful, and rooted in genuine teamwork. People here are valued, supported in doing work that matters, and encouraged to maintain a healthy work-life balance. We invest in our team's growth through internal advancement opportunities based on performance, organizational needs, and role availability, because we believe that when our team thrives, so do our patients.
ABOUT THE ROLE
At Ennoble Care, our mission is simple:
To care is an honor
. For our patients, that means we come to you, we care for you, and we're here for you -- and that belief is at the heart of everything we do. As a CMA Transitional Care Coordinator, you'll bring that mission to life -- working on-site within one or more of our partnered skilled nursing and rehabilitation facilities in Cleveland, Ohio. Your focus will be transitional care management, attentive patient monitoring, and day-to-day collaboration with our clinical team and facility staff -- serving as a reliable communication bridge among residents, families, facility staff, and our Housecalls division -- keeping everyone informed and care on track.
REQUIRED QUALIFICATIONS
Legally authorized to work in the United States of America
Active, unrestricted CMA license in the state of Texas
Minimum 1 year of patient-facing experience in a long-term care, skilled nursing or transitional care setting
Comfortable communicating proactively throughout the day in person, by phone, via email, and through Microsoft Teams
Solid working knowledge of healthcare terminology and care coordination principles
Strong clinical assessment skills with the ability to identify and escalate changes in condition
Experience with EMR systems and clinical documentation; Point Click Care experience preferred
Proficient with Microsoft 365 including Excel, Outlook, Word, and Teams
Excellent communication and interpersonal skills, with a solid foundation in organization, time management, and clinical documentation
Capacity to work independently while collaborating closely with multidisciplinary teams
Ability to work full-time in an on-site role
5 days per week (days of week are flexible, weekends preferred)
based in the Cleveland, Ohio area.
Daytime hours, approximately 8:00 a.m. to 5:00 p.m. EST
No evenings
No over-night shifts
No on-call requirements
Seven (7) company-paid holidays annually
Ability to pass background check
Transportation criteria:
Valid, unencumbered driver's license
Reliable personally-owned vehicle
Current auto insurance, with the ability to provide proof
Please note, travel between facilities may be required
KEY RESPONSIBILITIES
Care Coordination & Transitional Care Management
Coordinate care for patients residing in skilled nursing and rehabilitation facilities using Ennoble Care's EMR
Facilitate transitional care management, ensuring services with the Housecalls division are initiated immediately upon a patient's discharge from the hospital
Expedite time to first provider visit for newly transitioned patients in accordance with established guidelines
Monitor patients attentively, communicate changes in condition promptly to the provider, initiate appropriate interventions, and escalate care as clinically indicated, including CCM-billable activities
Consistently support care coordination efforts to reduce avoidable emergency department visits and hospital readmissions
Collaborate daily with providers and facility staff to ensure care plans are kept current and acted on
On-Site Clinical Support
Maintain a consistent and reliable daily on-site presence in assigned facilities
Build ongoing relationships with residents and their families, maintaining a consistent presence that reinforces trust and continuity of care over time
Conduct routine and urgent vital sign collection as needed
Perform regular patient check-ins to support care plans, follow-ups, and clinical stability
Identify changes in patient condition and promptly communicate concerns to the clinical team
Communication & Collaboration
Serve as a key liaison between Ennoble Care providers, facility staff, residents, families, and the Housecalls team
Collaborate closely with Ennoble Care providers within the skilled nursing or long-term care setting
Provide timely, accurate clinical updates to providers to support informed decision-making
Ability to convert two (2) eligible patients per day to Ennoble Care's Housecalls program
Serve as a steady communication bridge between residents, families, the facility team, and our Housecalls division
Function as a reliable communication bridge to ensure accurate, timely exchange of clinical information
Documentation & EMR Management
Accurately document patient interactions, assessments, and care coordination activities in Ennoble Care’s EMR
Perform chart reconciliation to ensure accuracy and continuity of clinical records between Ennoble and facility records
Follow established workflows, documentation standards, and escalation protocols
Team Support & Leadership
Support onboarding and training of new Transitional Care Coordinators
Serve as a clinical mentor and resource for newly hired coordinators
Promote best practices in transitional care, communication, and facility-based care coordination
Contribute positively to team collaboration and foster strong partnerships with facility staff
Work Environment & Expectations
Embedded, on-site role within assigned skilled nursing and/or rehabilitation facilities
Requires consistent daily presence and strong relationship-building with facility staff
Fast-paced, patient-facing role requiring clinical judgment, adaptability, and proactive engagement
CORE COMPENTACIES
Patient-centered care
Clinical judgment and escalation
Care coordination and continuity
Communication and collaboration
Documentation accuracy and compliance
Relationship-building and teamwork
COMPENSATION & BENEFITS
Starting pay rate is $18.00-$19.00 hourly
Quarterly bonus opportunities based on performance
Mileage reimbursement eligibility when traveling between facilities
Full-time health benefits eligibility, including a range of supplemental insurance options and elective benefits
Please answer all application questions thoroughly.
Thank you for your interest in joining the Ennoble Care team!
❤️
#green
Full-time employees qualify for the following benefits:
Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity.
Paid Time Off
Paid Office Holidays
All employees qualify for these benefits:
Paid Sick Time
401(k) with up to 3% company match
Referral Program
Payactiv: pay-on-demand. Cash out earned money when and where you need it!
Candidates must disclose any current or future need for employment-based immigration sponsorship (including, but not limited to, OPT, STEM OPT, or visa sponsorship) before an offer of employment is extended.
Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against
protected characteristics including but not limited to - race, age, sexual orientation, gender identity and expression, national
origin, religion, disability, and veteran status.
Location: Remote - Ireland
Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit
www.redditinc.com
.
The Global Tax Team is seeking a hands-on indirect tax professional to help build and scale Reddit’s global indirect tax function. As Reddit continues to grow as a public company and expand its products and commercial offerings, this person will own critical elements of our US and international indirect tax operations, including US S&U tax and VAT/GST.
You will partner closely with the business to translate complex tax requirements into practical decisions, reliable systems, and scalable processes. In keeping with Reddit values, the successful candidate will operate with an open mindset, exercise sound judgment, and “value the human” in every interaction.
This position will report to the International Tax Senior Manager.
Responsibilities:
Manage key elements of Reddit’s global indirect tax function across B2B and B2C revenue streams, including US S&U tax, VAT/GST, DSTs, and other transactional taxes.
Oversee indirect tax registrations, return compliance, payments, exemption documentation, taxability determinations, and related controls across multiple jurisdictions.
Own and improve indirect tax processes and systems, including product and taxability mapping, exemptions, transaction testing, system integrations, data validation, and issue resolution.
Serve as the indirect tax cross-functional partner for new products and initiatives, commercial arrangements, billing changes, and geographic expansion.
Monitor and implement evolving e-invoicing, digital reporting, and real-time reporting requirements.
Perform indirect tax account reconciliations, accruals, journal entries, close activities, and internal controls.
Advise on the indirect tax provisions of customer and vendor agreements, invoicing requirements, and available exemptions.
Manage indirect tax audits, notices, and disclosures.
Monitor legislative and regulatory developments and assess their impact on Reddit.
Develop scalable processes, automation, metrics, and documentation that improve data quality, reduce manual work, and strengthen operational controls.
Contribute to broader Global Tax Team priorities and ad hoc projects, flexing beyond the role’s core indirect tax responsibilities as business needs evolve.
Qualifications:
Bachelor’s degree in Tax, Accounting, or a related field.
6+ years of indirect tax experience in public accounting and/or a multinational corporate tax function, including meaningful hands-on operational experience.
Technical and operational experience with both US and international indirect taxes, including B2B and B2C transactions.
Experience researching product and service taxability, registration and nexus obligations, place-of-supply rules, invoicing requirements, and exemptions.
Experience supporting indirect tax compliance, accounting, audits, and controls across multiple jurisdictions.
Ability to understand end-to-end transaction flows and convert tax requirements into workable processes, data requirements, and system configurations.
Strong project-management skills and experience supporting system changes or other cross-functional initiatives.
Excellent written and verbal communication skills, including the ability to clearly explain complex tax matters to non-tax stakeholders.
Ability to work independently, manage competing priorities, and exercise sound judgment in a fast-moving and evolving environment.
Strong attention to detail, ownership, curiosity, and commitment to developing durable solutions rather than temporary workarounds.
Preferred Qualifications:
Vertex experience is highly preferred, particularly with rule or product mapping, transaction testing, system integrations, configuration changes, data validation, reconciliations, and production troubleshooting. Experience with another enterprise indirect tax engine will also be considered.
Experience with indirect tax issues affecting technology, digital media, advertising, subscriptions, SaaS, or other high-volume transactional businesses.
Experience implementing e-invoicing, digital reporting, or real-time reporting requirements.
Experience working with ERP, billing, procurement, and financial-reporting systems and analyzing large transactional datasets.
Experience with automation or data tools such as Alteryx or SQL.
A CPA, CMI, MST, JD, LLM, or comparable professional qualification.
A combination of public accounting and in-house experience.
In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.
During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our
Candidate Privacy Policy for Potential Employees and Contractors
.
Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.
Location: Home Based - Americas; Home based - EMEA; Office Based - London, UK
We are hiring an
Internal Auditor,
reporting to the CFO. This role covers multiple Canonical corporate entities in several countries.
This is a unique opportunity for an
astute and forward-thinking professional
to build the audit function from the ground up at a profitable, fast-growing technology company. We're looking for someone with a keen interest in technology and how technology is changing the tax profession, who can translate that insight into a modern, effective strategy and hands-on execution.
Reporting directly to the CFO, you will
design and own internal audit processes
that support our global expansion. Your primary challenge will be navigating the complexity of our internal environment, where scale, controls, and automation are priority. You will work with the CFO to establish a scalable and efficient framework fit for a dynamic, global software business. You will also report the status of internal audit to the Audit committee.
In our selection process, we
prioritize intellect and strategic thinking
over years of experience. We are looking for someone with a strong academic background, a professional qualification and demonstrable exposure to a multilayered global operational environment.
Location:
This role will be based remotely in AMER or EMEA time zones, with an option to office based in London, UK.
The role entails
Establish, develop and maintain the infrastructure for internal audit: templates, risk registers and reporting cadences.
Conduct the end-to-end internal audit cycle. This includes planning, performing walkthroughs, testing controls, and documenting every step with precision.
Evaluate global policies and processes to identify gaps and work with process owners to implement scalable improvements.
Partner with operational stakeholders to identify areas of elevated risk, execute internal audits, and drive corrective actions.
Deliver actionable insights on risk and controls effectiveness to senior leadership.
Collaborate with stakeholders on new initiatives to ensure risk mitigation is planned appropriately.
Develop risk-based internal audit programs, as well as monitor remediation of identified issues to closure.
What we are looking for in you
Exceptional academic track record from both high school and university.
Undergraduate degree in business, finance, economics, technology or other quantitative field.
Fully qualified accountant (ACA, ACCA, CIMA, or equivalent).
Prior experience in an internal audit function.
Confidence to respectfully speak up, exchange feedback, hold colleagues accountable, and share ideas without hesitation.
Track record of going above-and-beyond expectations to achieve outstanding results.
The work ethic and confidence to shine alongside motivated colleagues.
Professional written and spoken English with excellent presentation skills.
Excellent interpersonal skills, curiosity, flexibility, and accountability.
Thoughtfulness and self-motivation.
Result-oriented, with a personal drive to meet commitments.
International travel 2-4 times a year for company events up to two weeks long.
Nice-to-have skills
Leadership ability.
Software or tech industry experience.
Public company finance and reporting experience.
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We assess performance and revisit compensation twice annually to ensure we recognize outstanding colleagues. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person.
Personal learning and development budget of USD 2,000 per year.
Bi-annual compensation review.
Company recognition rewards.
40 days annual leave per annum, including public holidays and our All Company holiday periods.
Maternity and paternity leave.
Team Member Assistance Program & Wellness Platform.
Opportunity to travel to new locations to meet colleagues, with Priority Pass for lounge access.
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. We are founder-led, profitable, and growing.
Powered by worldwide distributed collaboration since our inception in 2004, we believe tech and business leadership can emerge anywhere. We have no central headquarters. Most of us work from home, but we are exceptionally disciplined about this. We have very high expectations of all colleagues, and are champions of excellence. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
Location: Home based - EMEA; Office Based - London, UK
We are hiring a
Global Payroll Manager
, ideally a candidate who thrives on building scalable systems, automating manual processes, and creating operational excellence in a high growth technology environment.
We are looking for a leader who combines deep payroll expertise with a systems oriented mindset. You should be passionate about process improvement, automation, and leveraging technology to increase accuracy, efficiency, transparency, and employee satisfaction. Experience supporting a remote, international workforce is highly valued, as is a genuine interest in the software and technology industry.
This is a management position which requires confidence in setting direction, driving excellence, managing priorities, developing team members, and communicating effectively with stakeholders across the business. As we continue to grow globally, you will play a key role in scaling our payroll infrastructure and raising the standard for operational excellence. This role will report to the Global Financial Controller.
Location:
This role is home-based in EMEA time zones, with the option to be based in our London office.
The role entails
Collaborate with HR, Accounting, Accounts Payable, Treasury, Financial Planning & Analysis, and external payroll providers to support payroll operations and compliance
Manage end-to-end payroll operations across different countries, ensuring accurate and timely payroll processing
Review, validate, and approve payrolls prior to final processing
Establish and maintain strong payroll controls to ensure data accuracy, compliance, and operational efficiency
Perform payroll and salary cost analyses, investigating and explaining variances
Ensure compliance with all applicable payroll tax, statutory, reporting, and employment-related requirements across jurisdictions
Serve as the primary point of contact for payroll-related audits, coordinating responses to internal and external audit requests
Monitor legislative and regulatory changes that may impact payroll processes, controls, or compliance obligations
Drive continuous improvement initiatives to enhance payroll accuracy, scalability, and the employee experience
Continue to develop, document, and maintain payroll policies, procedures, and internal controls
Maintain strong relationships with payroll vendors and service providers, ensuring service levels and deliverables are met
Incorporate industry best practices, emerging technology, including AI, to improve reporting quality, efficiency, and accuracy
Lead, mentor and coach a team of global payroll professionals
Ensure compliance with internal policies and regulatory requirements while identifying and managing compliance risks.
What we are looking for in you
An exceptional academic track record from both high school and university
An undergraduate degree in Accounting or Finance, or a compelling narrative about your alternative chosen path
Significant payroll experience supporting multi-country and/or global payroll operations
Strong knowledge of payroll compliance, taxation, and internal controls
Experience managing payroll audits and regulatory requirements
Proficiency with payroll systems, HRIS platforms, and spreadsheet-based analysis
Strong analytical, problem-solving, and reconciliation skills
Leadership and commitment to skills development and mentorship
The work ethic and confidence to shine alongside motivated colleagues
A track record of going above-and-beyond expectations
Professional written and spoken English with excellent presentation skills
Excellent interpersonal skills, curiosity, flexibility, and accountability
Appreciative of diversity, polite, and effective in a multi-cultural, multi-national organization
Thoughtfulness and self-motivation
Result-oriented, with a personal drive to meet commitments
Ability to travel internationally twice a year for company events up to two weeks long
In addition we expect that you will match our values, by being:
Precise, taking care to deliver correctness and clarity
Reliable, delivering high quality work that builds trust and confidence
Accessible, collaborating to build products and systems that are usable
Adroit, blending enthusiasm, knowledge, adaptability, style and character
Nice-to-have skills
Experience implementing or optimizing payroll platforms and HRIS systems
Payroll management experience in publicly traded or pre-IPO companies
A passion for technology and a desire to work with motivated colleagues
Experience supporting rapid expansion, including new country payroll launches
A passion for technology and a desire to work with motivated colleagues
MBA or other relevant business degree
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We assess performance and revisit compensation twice annually to ensure we recognize outstanding colleagues. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Bi-annual compensation review
Company recognition rewards
40 days annual leave per annum, including public holidays and our All Company holiday periods
Maternity and paternity leave
Team Member Assistance Program & Wellness Platform
Opportunity to travel to new locations to meet colleagues, with Priority Pass for lounge access
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. We are founder-led, profitable, and growing.
Powered by worldwide distributed collaboration since our inception in 2004, we believe tech and business leadership can emerge anywhere. We have no central headquarters. Most of us work from home, but we are exceptionally disciplined about this. We have very high expectations of all colleagues, and are champions of excellence. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
Location: Remote - United Kingdom
Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit
www.redditinc.com
.
The Global Tax Team is seeking a hands-on indirect tax professional to help build and scale Reddit’s global indirect tax function. As Reddit continues to grow as a public company and expand its products and commercial offerings, this person will own critical elements of our US and international indirect tax operations, including US S&U tax and VAT/GST.
You will partner closely with the business to translate complex tax requirements into practical decisions, reliable systems, and scalable processes. In keeping with Reddit values, the successful candidate will operate with an open mindset, exercise sound judgment, and “value the human” in every interaction.
This position will report to the International Tax Senior Manager.
Responsibilities:
Manage key elements of Reddit’s global indirect tax function across B2B and B2C revenue streams, including US S&U tax, VAT/GST, DSTs, and other transactional taxes.
Oversee indirect tax registrations, return compliance, payments, exemption documentation, taxability determinations, and related controls across multiple jurisdictions.
Own and improve indirect tax processes and systems, including product and taxability mapping, exemptions, transaction testing, system integrations, data validation, and issue resolution.
Serve as the indirect tax cross-functional partner for new products and initiatives, commercial arrangements, billing changes, and geographic expansion.
Monitor and implement evolving e-invoicing, digital reporting, and real-time reporting requirements.
Perform indirect tax account reconciliations, accruals, journal entries, close activities, and internal controls.
Advise on the indirect tax provisions of customer and vendor agreements, invoicing requirements, and available exemptions.
Manage indirect tax audits, notices, and disclosures.
Monitor legislative and regulatory developments and assess their impact on Reddit.
Develop scalable processes, automation, metrics, and documentation that improve data quality, reduce manual work, and strengthen operational controls.
Contribute to broader Global Tax Team priorities and ad hoc projects, flexing beyond the role’s core indirect tax responsibilities as business needs evolve.
Qualifications:
Bachelor’s degree in Tax, Accounting, or a related field.
6+ years of indirect tax experience in public accounting and/or a multinational corporate tax function, including meaningful hands-on operational experience.
Technical and operational experience with both US and international indirect taxes, including B2B and B2C transactions.
Experience researching product and service taxability, registration and nexus obligations, place-of-supply rules, invoicing requirements, and exemptions.
Experience supporting indirect tax compliance, accounting, audits, and controls across multiple jurisdictions.
Ability to understand end-to-end transaction flows and convert tax requirements into workable processes, data requirements, and system configurations.
Strong project-management skills and experience supporting system changes or other cross-functional initiatives.
Excellent written and verbal communication skills, including the ability to clearly explain complex tax matters to non-tax stakeholders.
Ability to work independently, manage competing priorities, and exercise sound judgment in a fast-moving and evolving environment.
Strong attention to detail, ownership, curiosity, and commitment to developing durable solutions rather than temporary workarounds.
Preferred Qualifications:
Vertex experience is highly preferred, particularly with rule or product mapping, transaction testing, system integrations, configuration changes, data validation, reconciliations, and production troubleshooting. Experience with another enterprise indirect tax engine will also be considered.
Experience with indirect tax issues affecting technology, digital media, advertising, subscriptions, SaaS, or other high-volume transactional businesses.
Experience implementing e-invoicing, digital reporting, or real-time reporting requirements.
Experience working with ERP, billing, procurement, and financial-reporting systems and analyzing large transactional datasets.
Experience with automation or data tools such as Alteryx or SQL.
A CPA, CMI, MST, JD, LLM, or comparable professional qualification.
A combination of public accounting and in-house experience.
In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.
During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our
Candidate Privacy Policy for Potential Employees and Contractors
.
Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Vendor Operations & Governance Specialist.
About the job
We are seeking a results-driven Vendor Operations & Governance Specialist to oversee and optimize our global vendor partnerships. In this role, you will serve as the direct operational bridge and governance link between Twilio and our partner sites ensuring third-party contact centers consistently exceed Service Level Agreements (SLAs), quality standards, and operational benchmarks.
Working alongside our Global Workforce Management (WFM) team, you will establish operational rigor, lead vendor performance reviews, and audit site operations. The ideal candidate is an analytical and influential leader capable of driving vendor accountability, mitigating operational risks, and translating vendor performance data into actionable strategic insights for senior leadership.
Responsibilities
In this role, you’ll:
Day-to-Day Vendor Operations & Performance
Own daily operational execution, Service Level Agreement (SLA) compliance, quality scores, and site performance across partner-managed queues.
Drive partner sites to exceed core operational metrics, including, productivity, Customer Satisfaction KPIs: CSAT/CES, Quality Assurance, and Average Handle Time (AHT).
Lead daily vendor huddles, intraday performance tracking, and weekly operational performance reviews (WBR).
Institute monthly Root Cause & Action Plan (RCAP) processes to eliminate operational bottlenecks and customer friction points.
Conduct bi-weekly cross-site calibration sessions with internal Quality and Training teams.
Vendor Relationship & Operational Governance
Serve as the primary operational point of contact for vendor leadership, establishing clear accountability routines.
Operationalize Twilio’s core values ("Wear the Customer’s Shoes") across partner sites through daily routines, coaching, and onboarding excellence.
Audit site culture, agent sentiment, and leadership-to-agent ratios to keep site attrition below target thresholds.
Partner closely with the WFM Manager to ensure headcount alignment, ramp execution, and interval coverage match operational needs.
Talent Pool & Pipeline Optimization
Evaluate and recommend optimal geographical talent pools and partner site profiles for operational scaling or re-allocation.
Collaborate with vendor recruitment teams to refine candidate profiles, ensuring alignment with API-driven support and complex technical workloads.
Partner with vendor sites to ensure comprehensive and consistent new-hire and multi-skill onboarding, including training readiness, execution and successful completion.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
5+ years in Vendor Site/Contact Center Operations:
Direct experience managing vendor relationships and multi-channel support operations (min. 100+ FTE footprint).
Operational Governance Focus:
Strong background in delivering results, site audit routines, performance scorecards, calibration routines, continuous improvement frameworks and structured governance routines (QBRs/MBRs/scorecards).
WFM & Cross-Functional Alignment:
Fluency in workforce management concepts (occupancy, shrinkage, schedule adherence) to effectively collaborate with the internal WFM team.
Domain & System Experience:
Background in developer-first or SaaS platforms, API-driven support workloads, and experience with systems like Zendesk, Twilio Flex, Looker, or Tableau.
Cross-Functional Process and Workflow Design:
Demonstrated ability to build operational excellence, SOPs, drive and influence standardization without direct authority, and communicate complex operational data to executive leadership.
Location
This role will be remotely located in the United States.
This role will be remote,
but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $116,960.00 - $146,200.00
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Application deadline information
Applications for this role are intended to be accepted until October 5th, but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: United States (Remote)
Workplace: Remote
ABOUT ONEPAY
OnePay is the consumer fintech trusted by millions of Americans to make money better.
Our financial system is broken. High fees, low rates, and too few ways to actually grow your money. We’re fixing it. And we’re moving fast.
We’re an all-in-one financial services platform that brings together banking, high-yield savings, credit cards, point-of-sale lending, investing, and crypto in one place. We also partner with employers, HCM providers, gig platforms, and others to deliver embedded financial services to millions of employees and frontline workers.
We’re backed by Walmart, the world’s largest retailer, and Ribbit Capital, one of fintech’s most respected investors, giving us rare scale, distribution, and the opportunity to build something truly category-defining.
But what really sets OnePay apart is how we move. Our customers don’t have time to wait… and neither do we. This place moves fast, and we’re looking for people who are:
- Ready to run
- Hungry and driven by urgency
- Exceptional at what they do, with low ego
- Comfortable operating in motion
THE ROLE
As a Platform Engineer (AI & Automation) at OnePay, you are the technical force responsible for transforming AI strategy into production reality. You will embed within cross-functional teams to design, build, and deploy the agentic systems and intelligent tooling that automate complex workflows and 10X their impact.
WHAT YOU’LL DO
- Operate as an AI-native engineer, utilizing tools like Cursor and Claude Code to rapidly prototype, deploy, and ship production-grade AI agents and automation workflows that solve high-stakes business problems in cross-functional organizations.
- Lead structured discovery sessions with business stakeholders and Subject Matter Experts to surface requirements, assess feasibility, and translate manual processes into clear, performant technical specifications and agentic architectures.
- Build, maintain, and secure robust integrations between the core SaaS stack and custom AI services, instrumenting monitoring, guardrails, and evaluation frameworks to ensure all AI-driven workflows are accurate, compliant (including PII handling and audit logging), and resilient at scale.
- Act as a technical force multiplier by empowering and educating internal partners to adopt AI-first mindsets, and create reusable playbooks, architecture decision records, and handoff documentation to enable teams to maintain and extend what you build.
YOU BRING
- 5+ years of professional engineering experience shipping production code to write clean, maintainable, and well-tested code.
- Hands-on expertise with modern AI tooling, including LLM APIs, agent frameworks (LangGraph, Claude SDK), developer tools (Cursor/Claude Code), MCP server development, and familiarity with LLM evaluation techniques (prompt regression testing, human-in-the-loop review, and automated eval pipelines).
- Systems integration experience, including a working knowledge of REST APIs, data pipelines (SQL), and cloud infrastructure (GCP/AWS).
- A "Product Mindset"—proactively finding friction points, designing solutions, and presenting trade-offs to all audiences—along with the drive and proactivity to "walk across org lines" to get things done.
TOOLS WE USE
We use Typescript front to back, with node and NestJS frameworks for server code and React Native for our iOS, Android, and Web clients. We run on a highly distributed cloud-native stack with Kubernetes and AWS, and scale and resiliency are at the heart of everything we build. We also embrace agentic development, so engineers have their choice of a variety of models and agent harnesses, including Claude Code, Cursor, Codex, and more to fit their workflow. While you don't need experience with our exact stack, familiarity with modern software engineering practices will help you ramp up quickly.
WHAT WE OFFER
- Competitive base salary, stock options, and health benefits from Day 1
- 401(k) plan with company match
- Remote-friendly (US), flexible time off (FTO), and opportunities for growth
- A high-growth, mission-driven, inclusive culture where your work has real impact
STANDARD INTERVIEW PROCESS
Our process varies by role. Most candidates go through:
- AI-assisted initial screen
- Interview with Talent Partner
- Technical or Hiring Manager Interview
- Team Interview
- Executive Interview
- Offer!
EQUAL EMPLOYMENT OPPORTUNITY
To build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at talent@onepay.com.
Location: Remote, AZ
Workplace: remote
Lessen is the tech-enabled, end-to-end property service provider that is transforming how commercial and residential real estate services are delivered and managed at scale. Lessen’s technology platform provides data-driven insights that unlock key growth opportunities for the entire real estate ecosystem—including investors, owners, managers, and service providers. The company leverages a network of over 30,000 vetted, qualified vendors (Lessen Affiliates) serving clients with over 1 million properties and completing more than 3.5 million work orders annually across an expanding range of services. Lessen, LLC is a venture-backed, privately held company with offices in Scottsdale and Chicago.
The Regional Relationship Manager assists the department and leadership in achieving profitable business results through key KPI metrics. This role is responsible for the oversight of customer portfolio, vendors, and ensuring relationships are created and developed with our clients. This role also analyzes data used to align vendors in their geographic areas to reduce risk, and improve performance and profitability.
What You'll Do:
·
Develop negotiation strategies and participate in negotiations with vendors on price, delivery, terms, etc.
·
Provide supporting data and analytics to ensure informed decisions are made when choosing vendors
·
Conduct data analysis to support management of vendor base; provide in-depth vendor performance analysis
·
Uncover/understand client objectives, challenges and needs by performing regular client needs assessments
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Proactively and reactively manage vendor relationships; leverage internal resources to enhance relationships
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Minimize cost and maximize value in the sourcing process via leveraging strategic sourcing, negotiations, etc.
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In project checks pre & post with focus on Quality Control.
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Assist Estimation and Project teams with any market issues as well as previewing fron and back end projects when necessary.
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Interact cross-functionally with all other departments and serve as an effective and value-added service for the entire organization
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Handles moderately complex issues and problems with a sense of urgency; appropriately identifies and escalates issues to department leadership
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Perform work under general supervision; carefully reviews the details and accuracy of work performed
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Travel expected up to 40% of the time
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Performs ad-hoc projects and other duties as assigned
What You'll Need:
Role Specific Skills
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Computer Skills: Microsoft Word, Excel, PowerPoint,
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System Experience: Reno Walk, Scopesy, etc
Qualifications
Minimum Qualifications
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High School Diploma or greater
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4 years of experience in Construction, Quality Control, Customer Service, or similar
Why Lessen:
· Competitive compensation
· Health, Dental, Vision, Life, Disability options
· 401K retirement savings plan
· Paid vacation, federal and floating holidays
· Maternity/Paternity Pay
· Career advancement opportunities
· All the tools you'll need to be successful
Lessen is intentional about attracting, developing, and retaining amazing talent from diverse backgrounds. We’re looking for teammates that are enthusiastic, empathetic, curious, motivated, reliable, and will help us amplify the positive & inclusive culture we’ve been building. Lessen is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
Location: US
About Aidoc
Aidoc is the market leader in healthcare AI and has developed the world's largest clinical frontier model, supporting nearly 50 million patients each year.
Aidoc is deployed in more than 2,000 medical centers worldwide. Since our founding in 2016, Aidoc has raised over $500 million and achieved a record number of FDA-cleared solutions.
Medical diagnosis is hitting a breaking point, where the number of physicians hasn't kept up with the rapidly growing patient load. This leads to misdiagnosis and treatment delays that result in hundreds of thousands of deaths every year. Aidoc assists clinicians by precisely highlighting diseases directly on medical images, preventing misdiagnosis and ensuring that urgent patients receive the immediate attention they need.
About this role
The Sales Engineer role is a critical part of the Aidoc sales activity for both net-new and existing healthcare systems. The Sales Engineer is the Subject Matter Expert for all architecture design, enterprise integration, and data flow discussions and acts as a trusted product expert to design a solution that aligns with the hospital’s overall IT and AI strategy.
As an Aidoc Sales Engineer, you will be responsible for managing all components of the pre-sales activity and explaining the value of the Aidoc solution to both technical and non-technical stakeholders in the hospital system. Specific activities include leading both high-level and deep-dive architecture and workflow presentations, demonstrating the functionality and value of the Aidoc product portfolio, responding to Vendor Security questionnaires, creation of Solution Design and Implementation plans, and managing the handoff to the Implementation team.
Responsibilities
Technical & Architecture Ownership:
Act as the Subject Matter Expert for enterprise architecture design, data flow discussions, and healthcare integrations (aligning solutions with the hospital’s IT/AI strategy).
Pre-Sales & Stakeholder Management:
Manage all components of pre-sales activity, explaining the value of the Aidoc solution to both technical and non-technical hospital stakeholders.
Presentations & Demos:
Lead high-level and deep-dive architecture and workflow presentations, as well as product portfolio demonstrations.
Security & Compliance:
Complete and respond to Vendor Security questionnaires, adhering to healthcare security standards and regulations.
Solution Design & Handoff:
Create Solution Design and Implementation plans, ensuring a seamless handoff to the Implementation team.
Requirements
5+ years working in the Healthcare IT domain
In-depth understanding of healthcare industry standards and integration methodologies (HL7, FHIR, DICOM, API, XML, etc)
In-depth understanding of server and network infrastructure including on-prem, cloud, and hybrid configurations as well as disaster recovery and business continuity strategies
In-depth understanding of healthcare regulations, security requirements, and certifications both domestically and internationally
Solid understanding of database structures and backup processes
Desired experience:
Previous Sales Engineer experience
Experience providing application demonstrations and Trade Show support
Experience working in a hospital environment in a clinical or IT role (Field Engineer, PACS Admin, System Analyst, Technologist, etc)
In depth understanding of the Hospital Imaging end-to-end workflow (Order creation to Result distribution)
Experience with healthcare AI development and integration into existing healthcare imaging workflow
Experience responding to RFIs, RFQs, RFPs, and other Tender requests
Solid understanding of the unique requirements of VA and DoD environments
Solid understanding of Project Planning and Implementation activities
Working at Aidoc
We’re a dynamic, collaborative and fast growing team of more than 500 global employees, committed to improving the world of healthcare. We’re looking for mission-driven people excited to do transformative work.
We have offices in Barcelona, Tel Aviv and New York City, but Aidoc is a remote-first workplace.
What we offer:
A range of medical, dental and vision benefits
Stock options for all full-time employees
Flexible time off to enjoy the autonomy to take time off as needed to rest and recharge without vacation accrual limits, while coordinating with your manager and team to ensure business continuity and project goals are met.
A 401(k) plan with company match, life insurance, plus long- and short-term disability
The opportunity to directly improve medical care and impact patient outcomes
Aidoc is deeply committed to creating an inclusive workplace, and to the principle of equal opportunity for all individuals. We prohibit discrimination and harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by law.
Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
As a Principal Solutions Engineer, Acceleration, you’ll help define how 1Password brings emerging technologies to market. Working across Product Management, Product Marketing, Enablement, Engineering, Sales, Customer Success, and strategic customers, you’ll validate new capabilities, shape product direction through field feedback, and turn what works into repeatable customer-facing motions.
Your work will help customers adopt innovations that strengthen secure access for people, machines, and artificial intelligence (AI) agents while advancing 1Password’s mission to make secure access simpler. Reporting to the Vice President, Global Solutions Engineering, this remote role is open to candidates in the United States or Canada and may involve up to 30% travel.
How we’re using AI today
Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here.
This is a remote opportunity within Canada and the US.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we're looking for:
- 8+ years of experience in customer-facing technical roles within enterprise Business-to-Business Software as a Service (B2B SaaS), including leading initiatives beyond an individual sales territory.
- A track record of translating emerging technologies into customer value, repeatable field motions, and clear recommendations that shape product or go-to-market direction.
- Experience partnering effectively with Product Management, Engineering, Product Marketing, and other cross-functional teams to validate capabilities and incorporate customer feedback.
- Strong executive communication, storytelling, and presentation skills, with the ability to influence audiences ranging from technical practitioners to senior executives, analysts, and strategic partners.
- Deep knowledge of modern identity architectures and developer or AI-powered workflows, including Open Authorization (OAuth), OpenID Connect (OIDC), System for Cross-domain Identity Management (SCIM), application programming interfaces (APIs), Model Context Protocol (MCP), continuous integration and continuous delivery (CI/CD), infrastructure automation, AI agents, and modern cloud platforms.
- Experience with Metrics, Economic Buyer, Decision Criteria, Decision Process, Paper Process, Identify Pain, Champion, and Competition (MEDDPICC), or a similar enterprise sales methodology, along with the ability to work autonomously and influence without direct authority.
Bonus points for:
- Experience with private previews, beta programs, or early-stage products; technical enablement and customer-facing content; or domains such as Artificial Intelligence Security (AI Security), Developer Security, Privileged Access, Software as a Service (SaaS) Manager, or Unified Access Management is preferred.
- A track record of public speaking, technical writing, podcasts, analyst engagements, or other forms of technical thought leadership is also valued.
What you can expect:
- Lead technical validation for emerging products, strategic initiatives, and incubating technologies from early development through general availability.
- Partner with Product Management, Product Marketing, and Engineering to shape product direction and turn field feedback into actionable recommendations.
- Build repeatable discovery frameworks, demonstrations, technical messaging, reference architectures, and implementation guidance for the global Solutions Engineering organization.
- Design and deliver technical enablement, including workshops, labs, certifications, and playbooks that help Solutions Engineers confidently support new capabilities.
- Lead strategic customer engagements, private previews, beta programs, and early-adopter initiatives, providing executive-level technical guidance and influencing customer outcomes.
- Identify emerging market opportunities and represent 1Password through executive briefings, conferences, webinars, podcasts, customer events, and industry content.
- Mentor Solutions Engineers and lead cross-functional initiatives that accelerate adoption, strengthen technical excellence, and scale what works across the organization.
USA-based roles only: The annual base salary for this role is between $171,000 USD and $248,000 USD, and is commission-eligible. This role is also eligible for immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $170,000 CAD and $247,000 CAD, and is commission-eligible. This role is also eligible for immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to work
We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement.
For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: New York, New York, United States
About the Role
iCapital is looking to hire an Analyst to join the Structured Investments team to focus on sales support. This position will work cross-functionally and closely with bank issuers and clients.
Responsibilities
Conduct calls to set appointments for licensed sales professionals.
Learn iCapital products and prepare to effectively communicate the objectives, risks, features, and benefits of these products.
Analyze regional and product sales trends within participating broker-dealer firms and among individual Financial Advisors.
Make 50+ outbound calls per day.
Learn financial markets and portfolio strategies.
Assist senior sales professionals within assigned territory.
Effectively partner with the external wholesaler and the regional distribution team.
Utilize contact management systems to capture information and schedule follow up activities.
Prepare for and pass necessary licenses.
Qualifications
Bachelor's degree is required
0-2 years of relevant experience
Sales and client service experience, within the financial services industry is a plus
Excellent relationship, follow-up, and communication skills
General knowledge of the financial services industry
Motivated, mature, trustworthy, and a team player
Highly organized and able to prioritize in a fast-paced environment
Knowledge of private markets, structured products, and options is a plus
Series 7, 63 and SIE (FINRA) licenses or candidate must obtain licenses within 4 months of hire date
Benefits
The base salary range for this role is $60,000 to $65,000. This position is paid on an hourly basis and is classified as non-exempt. Employees in this role are eligible for overtime pay in accordance with applicable law. iCapital offers a compensation package that includes equity for all full-time employees and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer-matched retirement plan, generously subsidized healthcare with 100% employer-paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Canada Wide - Excluding Quebec
Workplace: Remote
Safe Software is looking for a Senior Talent Acquisition Specialist, Go-To-Market to join our Human Resources team. In this role, you will own full-cycle recruitment for our revenue-facing organization: quota-carrying Sales and Sales Leadership, Marketing, Customer Success, Partnerships and Channel, Solutions and Sales Engineering, and Revenue Operations. You will build proactive pipelines in competitive GTM talent markets, act as a trusted advisor to revenue leaders, and elevate the candidate experience at every stage. While GTM hiring is your primary focus, you may also support hiring across other parts of the business as priorities shift.
Your work will directly influence Safe’s growth by bringing in resilient, high-performing commercial talent who thrive in our dynamic, customer-obsessed environment.
ABOUT THE TEAM
As part of the Talent Acquisition team, you’ll join a collaborative group of recruiters and HR professionals who partner closely with hiring managers, business leaders, and the larger Human Resources team. In this role, you will work day-to-day with our GTM leadership, including Sales, Marketing, Customer Success, and Partnerships, to deeply understand revenue targets, territory plans, and headcount needs, and translate them into hiring plans that land.
The Talent Acquisition team is responsible for sourcing top talent, managing the hiring process end-to-end, implementing assessment tools, and continuously improving our recruitment practices for scalability and global growth.
WHAT YOU’LL BE DOING
As a Senior Talent Acquisition Specialist, Go-To-Market, you will:
- Own full-cycle recruitment for GTM roles, from intake to offer close, across Sales (AE, AM, SDR), Sales Leadership, Marketing, Customer Success, Partnerships and Channel, Solutions and Sales Engineering, and Revenue Operations.
- Develop and execute proactive sourcing strategies for competitive commercial talent markets across Canada and the US, including passive outreach to top performers who aren’t actively looking.
- Partner closely with revenue leaders to understand territory and quota plans, define role scorecards, refine job descriptions, and build hiring strategies that match the pace of the business.
- Build and nurture evergreen talent pipelines and talent maps for repeatable GTM roles and for hard-to-fill specialist and leadership hires.
- Leverage LinkedIn Recruiter, Ashby, our ATS system, job boards, social sourcing, referrals, industry events, and competitive market intelligence to identify high-quality commercial candidates.
- Assess for GTM-specific signals, including quota attainment and consistency, deal size and sales cycle complexity, territory and segment fit, technical aptitude for selling a technical product, and customer-facing communication skills.
- Conduct thorough candidate assessments using structured and behaviour-based interviews, and introduce role-specific evaluation mechanisms such as mock discovery calls, pitch or demo exercises, written work samples, marketing portfolio reviews, and case-based challenges.
- Act as a market expert to hiring managers, advising on compensation expectations for commission-based roles, competitor talent movement, time-to-hire realities, and where the talent actually is.
- Sell the Safe story, including our product, customers, culture, and long-term stability, to candidates who have multiple competing offers.
- Communicate regularly with candidates, providing updates and feedback while maintaining Safe’s human-centred approach.
- Analyze recruitment data and metrics, including pipeline conversion, source effectiveness, time-to-fill, offer acceptance, and quality of hire, to identify trends, gaps, and opportunities for continuous improvement.
QUALIFICATIONS, SKILLS, AND COMPETENCIES
Safers come from a variety of backgrounds with a diversity in skills and knowledge. That said, we find that those who are most successful in this role have experience with the following areas.
REQUIRED SKILLS
- 8+ years of full-cycle talent acquisition experience, with a significant portion focused on go-to-market, revenue, or commercial hiring, preferably within B2B software or technology.
- A Bachelor’s degree in Human Resources, Business Administration, or a related field, or equivalent experience.
- Demonstrated success hiring quota-carrying Sales roles and Sales Leadership, plus experience across at least two of the following: Marketing, Customer Success, Partnerships or Channel, Solutions or Sales Engineering, and Revenue Operations.
- Proven track record of proactive, outbound sourcing for passive commercial candidates in competitive markets, rather than relying on inbound applicant flow.
- Demonstrated success recruiting in the US and internationally, with a strong understanding of global GTM talent markets and regional compensation norms.
- Working knowledge of sales compensation structures (base/variable splits, OTE, commission plans, accelerators) and the ability to have credible compensation conversations with candidates and leaders.
- Strong interviewing capabilities, including structured and behavioural interviewing, and the ability to distinguish genuine performance from strong self-presentation.
- Ability to introduce and leverage assessment mechanisms such as pitch and demo exercises, mock calls, written work samples, situational judgment tests, or competency-based assessments.
- Effective communication skills with the ability to influence and guide fast-moving revenue leaders.
- Strong organizational skills, time management, and the ability to manage multiple competing priorities and requisitions at once.
- Comfort operating with urgency and adapting as headcount priorities shift mid-quarter.
TECHNICAL SKILLS
- Experience with Ashby or similar modern, data-driven Applicant Tracking Systems.
- Experience using LinkedIn Recruiter, JuiceBox AI, or other professional sourcing platforms.
- Familiarity with recruitment analytics and data-driven decision making, including GTM pipeline and funnel metrics.
DESIRED SKILLS / BONUS POINTS:
- Experience hiring for a technical or highly technical product, where sellers must credibly engage engineers, GIS professionals, or IT buyers.
- Knowledge of employer branding strategies and talent market research, particularly for commercial audiences.
- Training or certification in structured interviewing or assessment methodology.
- Experience building diversity sourcing strategies and inclusive recruitment practices.
WHAT YOU CAN EXPECT
When you choose a career with Safe Software, you’re also choosing…
- Meaningful Work: Make a profound impact across our business, workplace and data integration product.
- A Supportive Environment: Feel empowered to share your ideas and implement them with high autonomy and team support.
- Social Responsibility: Become part of a team that finds meaningful ways to give back https://www.safe.com/about/community-initiatives/. Take paid time off to volunteer for one of our Safe-organized opportunities that align with our core community initiatives.
- Learning & Career Development: We believe in your continuous learning and growth. Take advantage of an annual learning budget and training programs paid for by Safe.
- Flexible Working Hours: Flexible and remote-friendly work arrangements to fit your lifestyle. Work when you want, and how you want to.
- Work-Life Balance: There's no place for burnout at Safe. Maintain a healthy balance of your personal and work life without splitting yourself in two. Enjoy 3 weeks of vacation to recharge, plus an additional paid 6 seasonal days off per year.
- Health & Wellness: Extended health, dental, health or lifestyle spending, and counseling benefits from day 1. That’s right, no waiting period.
- Family is important: We are dedicated to supporting our employees through parenthood and offer a Parental Leave Top-Up Program for new parents through childbirth or adoption.
- Shared Success: Share in Safe’s success with our bi-annual profit sharing and RRSP/TFSA matching program.
- An Accessible Commute: Regardless of your commute method, we’re located close to public transit, and provide complimentary parking and bike storage for our team!
ABOUT SAFE SOFTWARE
Safe Software transforms organizations with FME, the only All-Data Any-AI Enterprise Integration Platform connecting all your data, anywhere, at any velocity.
With over 30 years of expertise and 25,000+ enterprise customers across 125+ countries, we simplify your data journey, wherever it leads.
Founded in 1993, Safe is headquartered in Surrey, BC with over 300 team members and counting. We’re always looking for talented individuals with diverse backgrounds who are determined to learn and grow. Are you ready to join the team?
OUR COMMITMENT TO DIVERSITY AND INCLUSION
Safe Software is an equal opportunity employer and we truly believe that innovation and strength begin with diversity and inclusion.
We welcome all candidates regardless of race, gender identity or expression, sexual orientation, age, ability, disability, national or ethnic origin, political belief, religion, or family status.
Should you require accommodations during the recruitment process, please contact hr_dept@safe.com.
NOTICE REGARDING USE OF AUTOMATED TOOLS IN HIRING
At Safe Software, we use automated tools to help us process applications and identify qualified candidates. These tools may assist in screening resumes and summarizing interview content based on the information you provide. This helps our team review applications efficiently while ensuring every candidate is considered based on the requirements of the role.
Please be assured that the final hiring decision is always made by a member of our team. For more information on how we protect your privacy, please see our policy https://www.safe.com/legal/#applicant-privacy-policy. If you have questions about this process, please contact us at hr_dept@safe.com.
Location: Remote, USA
Workplace: remote
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Position Summary:
The Market Insights Manager is an individual contributor responsible for executing the market research and competitive intelligence that informs PointClickCare’s product, marketing, and go-to-market decisions. This role maintains continuous competitive monitoring, builds competitor profiles and market trend analyses, and produces the reports, dashboards, and presentation materials that carry findings to cross-functional partners and contribute to leadership readouts.
This role also independently designs and runs standard qualitative studies — in-depth interviews — and supports the design and analysis of quantitative studies such as surveys, MaxDiff, and pricing research.
Success in this role requires analytical rigor, methodological curiosity, clear written and verbal communication, and the organization to manage several concurrent projects.
Key Responsibilities:
Foster a Customer-Centric Culture:
Advocate for a customer-focused approach throughout the organization by promoting the voice of the customer and enhancing primary research capabilities.
Execute Research Projects:
Assist in designing, implementing, and managing market research studies utilizing qualitative and quantitative methods, such as surveys and focus groups, to gather insights on customer needs, market trends, and competitive activity.
Methodology Development:
Contribute to the development and refinement of research methodologies and best practices to enhance the quality and effectiveness of research efforts.
Data Collection and Analysis:
Gather, organize, and analyze data from various sources, including qualitative interviews, discussions, surveys, and industry publications, using both basic and advanced tools like Excel, SPSS, or AI-based solutions.
Reporting and Insights:
Create reports, dashboards, and presentations that clearly communicate findings and actionable insights to internal teams and stakeholders, aiding in marketing and product strategy decisions.
Presentation Skills:
Deliver findings and recommendations to senior leadership and stakeholders through engaging presentations.
Quality Assurance:
Maintain data accuracy and integrity by overseeing research administration, paying close attention to detail, and properly managing confidential or regulated information.
Support Senior Staff:
Provide logistical and analytical assistance to senior research or insights managers by conducting background research, drafting survey and discussion guides, and more.
Project Management:
Oversee project timelines, document research processes, assist with scheduling, and maintain organized research files.
Innovation and Trends:
Stay updated on emerging research technologies and methodologies to innovate research practices and enhance the quality of insights.
Required Skills & Qualifications:
5 years hands-on experience within the market research industry, collecting and analyzing data, reporting and presenting findings within the healthcare industry
Advanced analytical skills, including experience with statistical modeling and ability to integrate disparate data sources
Advanced storytelling and presentation skills; ability to translate complex concepts and methodologies into easily understood language
Expertise with Excel, PowerPoint, PowerBI, and AI solutions
Highly motivated, results-driven person, who works effectively in a collaborative, fast-paced environment
Bachelors or advanced degree in business, mathematics, or the sciences
Should have understanding of conjoint, Max Diff, price elasticity, concept testing, and other such research types.
Should have experience managing complex market research studies such as brand health and brand equity trackers
Preferred Experience:
Has a deep understanding of the healthcare industry/sector including experience with LTPAC, Acute and/or Payer audiences.
Previous experience working successfully in a SaaS organization
Experience with a wide array of new product, brand, advertising and customer segmentation research methodologies
#LI-TW1
#LI-Remote
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
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PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $94,000 - $117,000 + bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Location: San Francisco, California
About Workato
Workato is the leading Control and Execution Platform for Enterprise AI — the neutral platform enterprises trust to put AI to work across their business. Workato unifies data, applications, and processes into a single platform so AI can reliably orchestrate business processes in production at enterprise scale. Built on more than a decade of running mission-critical processes for over half the Fortune 500 — including Nasdaq, Amazon, Cisco, Vodafone, Atlassian, and Lucid Motors — Workato turns over 14,000 enterprise systems AI needs to act on into one governed execution layer. For more information, visit
workato.com
.
Why join us?
Ultimately, Workato believes in fostering a
flexible, trust-oriented culture that empowers everyone to take full ownership of their roles
. We are driven by
innovation
and looking for
team players
who want to actively build our company.
But, we also believe in
balancing productivity with self-care
. That’s why we offer all of our employees a vibrant and dynamic work environment
along with a multitude of benefits
they can enjoy inside and outside of their work lives.
If this sounds right up your alley, please submit an application. We look forward to getting to know you!
Also, feel free to check out why:
Business Insider
named us an “enterprise startup to bet your career on”
Forbes’ Cloud 100
recognized us as one of the top 100 private cloud companies in the world
Deloitte Tech Fast 500
ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America
Quartz
ranked us the #1 best company for remote workers
Responsibilities
We’re seeking a strategic
, execution-oriented
Senior ABM & Demand Generation Manager
to lead AI-driven integrated marketing campaigns that accelerate pipeline growth and strengthen
market leadership. This role will own the strategy, execution, and optimization of full-funnel campaigns centered on AI solutions and messaging.
You will play a critical role in translating AI product innovation and positioning into scalable, high-performing campaigns that resonate with technical and business audiences. This position requires a strong background in AI marketing, experience bringing complex AI offerings to market, and the ability to lead cross-functional stakeholders across Product Marketing, Sales, Field Marketing, and Marketing Operations.
This is a senior individual contributor role with high visibility and significant revenue impact.
You will also be responsible for:
Owning Account-Based Marketing (ABM) Strategy
Own ABM strategy end-to-end: account selection, tiering, and 1:1/1:few/1:many program design, execution, and platform management (e.g.,, Demandbase, CommonRoom, or similar)
Partner with Sales to align target account lists, engagement plays, and pipeline goals
Report on ABM-specific pipeline and account engagement, distinct from broader campaign performance
Be responsible for large expansion support in our Flagship accounts
Leading AI-Focused Integrated Campaign Strategy
Own end-to-end strategy and execution of multi-channel campaigns focused on AI solutions and use cases from New Logo to Expansion audiences
Develop full-funnel programs that drive awareness, education, engagement, and pipeline for AI-related offerings
Translate complex AI capabilities (ML, GenAI, automation, data intelligence, etc.) into compelling, outcome-driven campaign narratives
Driving Multi-Channel Execution & Optimization
Orchestrate integrated campaigns across email, paid media, webinars/events, content syndication, ABM, social, and web
Partner with Marketing Ops to design scalable campaign architectures in marketing automation platforms
Implement sophisticated nurture tracks tailored to AI buyer personas (technical, business, executive)
Own experimentation strategy including A/B testing, messaging refinement, and performance optimization
Aligning Messaging & Go-to-Market
Collaborate closely with Product Marketing to bring AI positioning, competitive differentiation, and use-case storytelling into campaigns
Partner with Sales and SDR leadership to align campaigns to pipeline goals and ensure strong follow-up motions
Develop enablement materials that support AI campaign launches and field activation
Owning Performance & Pipeline Impact
Own pipeline generation from AI integrated campaigns
Build reporting frameworks and dashboards to measure AI campaign performance and ROI
Conduct post-campaign analysis and translate insights into strategic improvements
Leverage intent data, behavioral signals, and AI-driven insights to improve targeting and personalization
Elevating AI Campaign Excellence
Stay current on AI market trends, buyer behavior shifts, and emerging AI use cases
Act as a thought partner to leadership on AI go-to-market strategy
Requirements
Qualifications / Experience / Technical Skills
Proven experience owning ABM strategy end-to-end, from account selection through program execution, with hands-on use of ABM platforms (6sense, Demandbase, RollWorks, Folloze, or similar)
6–10+ years of B2B demand generation or integrated campaign experience
Proven experience marketing AI, ML, automation, data platforms, or advanced technology solutions
Demonstrated success driving pipeline growth through full-funnel integrated campaigns
Deep understanding of how to position complex AI offerings for both technical and executive audiences
Hands-on experience with marketing automation platforms (Marketo, HubSpot, Pardot, etc.) and CRM systems (Salesforce)
Strong analytical expertise with experience tying campaign performance to revenue impact
Experience running account-based or targeted AI campaigns
Nice to have: hands-on fluency with AI-powered marketing/workflow tools (e.g., agentic campaign builders, prompt-driven research or execution) to accelerate campaign delivery; a plus on top of AI marketing experience, not a substitute for it
Soft Skills / Personal Characteristics
Ability to operate strategically while executing at a detailed level
Excellent cross-functional leadership and stakeholder management skills
Why You’ll Love This Role
High-impact role driving AI category leadership and pipeline growth
Ownership of strategic, visible initiatives tied directly to revenue
Opportunity to shape AI go-to-market strategy at scale
Collaborative, high-performing marketing team
Competitive compensation and benefits
(REQ ID: 2639)
#LI-NJ1
Cleveland, OH
Cincinnati, OH
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
США; Maintain a consistent and reliable daily on-site presence in assigned facilities
США; Maintain a consistent and reliable daily on-site presence in assigned facilities
УдалённоRemote - Ireland
This role will be based remotely in AMER or EMEA time zones, with an option to office based in London, UK; Home based - EMEA
This role is home-based in EMEA time zones, with the option to be based in our London office; Home based - EMEA
УдалённоRemote - United Kingdom
УдалённоRemote - US
УдалённоUnited States (Remote); We encourage candidates from all backgrounds to apply; Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at talent@onepay.com
УдалённоRemote, AZ
US
УдалённоRemote (United States | Canada); Reporting to the Vice President, Global Solutions Engineering, this remote role is open to candidates in the United States or Canada and may involve up to 30% travel
New York, New York, United States
УдалённоseniorProven track record of proactive, outbound sourcing for passive commercial candidates in competitive markets, rather than relying on inbound applicant flow