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Location: Brazil; Colombia; Mexico; Argentina; Venezuela, Bolivarian Republic of; Guatemala About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, and tech platforms across SaaS, MarTech, FinTech, and EdTech. Unlike traditional outsourcing, you’ll be placed directly with a client as a valued, in-house team member. About the Company Our client is a fast-growing B2B SaaS startup transforming how restaurants and quick-service restaurants (QSRs) operate in the U.S. Their all-in-one platform includes mobile apps, online ordering systems, self-service kiosks, AI-powered call handling, and kitchen display systems (KDS). They help restaurants streamline operations, increase order volume, and enhance customer experience through innovative digital solutions. Job Type: Full-Time Location: Remote Job Summary We are hiring a driven Sales Development Representative (SDR) with 1–2 years of tech sales experience to support outbound and inbound sales efforts. This is a high-performance, KPI-driven role ideal for candidates who thrive in a fast-paced remote sales environment and are motivated by targets, growth, and commission potential. Key Responsibilities Conduct 60–100 outbound calls daily to prospective restaurant clients Book 5–8 qualified demos per week for Account Executives Qualify inbound leads and ensure timely follow-ups Maintain accurate and up-to-date records in CRM systems Support seamless handoff of qualified opportunities to the sales team Collaborate with internal teams to ensure smooth onboarding of new clients Work independently while consistently achieving performance KPIs Requirements 1–2 years of experience in tech sales, SaaS sales, or SDR roles Excellent English communication skills (spoken and written) Proven ability to meet or exceed KPIs (80–100 calls/day, strong conversion rates) Reliable, high-speed internet connection and professional remote setup Highly motivated, self-driven, and results-oriented mindset Spanish language proficiency (highly preferred) Experience selling into the restaurant, hospitality, or QSR industry Familiarity with CRM tools such as HubSpot or similar platforms Benefits 🌎 Fully remote role with a structured, high-performance environment 🚀 Join a fast-scaling SaaS company disrupting the restaurant tech space 📈 Clear growth path into Account Executive and senior sales roles 🎯 Performance-driven culture with transparent KPIs and incentives 🤝 Direct placement with a U.S.-based client (no outsourcing layer)

Location: Costa Rica; Bolivia, Plurinational State of; Ecuador; Honduras; Brazil; Chile About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups and established businesses in SaaS, MarTech, FinTech, and EdTech. Unlike traditional outsourcing, you’ll be placed directly with a client as a core member of their team—giving you real ownership, career progression, and long-term stability. Role Type: Full-time Engagement: Independent Contractor Job Summary We are hiring a high-performing Sales Development Representative (SDR) to join a fast-growing B2B company. This is a fully remote sales role focused on outbound prospecting, lead generation, and pipeline building. You will play a critical role in driving revenue growth by identifying and engaging decision-makers, qualifying leads, and booking meetings for Account Executives. This is an ideal opportunity for candidates seeking remote sales jobs or looking to grow into a closing role in SaaS or B2B sales. Key Responsibilities Conduct outbound prospecting via cold calls, emails, and LinkedIn outreach Identify and qualify potential B2B clients through research and discovery Book high-quality meetings and demos for the sales team Maintain accurate records of outreach and pipeline activity in CRM systems Collaborate with marketing and sales teams to optimize outreach strategies Consistently meet or exceed KPIs (calls, emails, meetings booked) Personalize messaging to engage prospects and improve conversion rates Requirements 3+ years of experience in Sales Development, Lead Generation, or B2B Sales Strong communication and interpersonal skills Proven experience with outbound sales (cold calling and emailing) Familiarity with CRM tools (e.g., HubSpot, Salesforce) Ability to work independently in a remote environment Highly organized with strong attention to detail SaaS sales experience is a strong bonus Experience selling to international markets (US/UK) is a plus Benefits 🌎 Fully remote role with flexible working hours 🚀 Work with high-growth international companies 📈 Clear career progression to Account Executive and beyond 🎯 Performance-based bonuses and incentives 🤝 Direct hire with global clients (not outsourced) 🧠 Ongoing training, mentorship, and sales development support

Location: Lithuania; Bosnia and Herzegovina; Serbia; Georgia; Romania; Croatia About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, and tech platforms across industries such as SaaS, MarTech, FinTech, and EdTech. Unlike traditional outsourcing agencies, we place you directly with a client—where you’re hired in-house as a valued member of their team, with long-term growth opportunities. Role Type: Full-time Engagement: Independent Contractor About the Role We’re hiring a Business Development Representative for a fast-growing international company looking to scale its outbound sales efforts. This is an exciting remote sales job ideal for candidates who thrive in high-performance environments and enjoy building relationships, generating leads, and driving business growth. As a BDR, you’ll play a key role in identifying new business opportunities, engaging prospects, and booking qualified meetings for senior sales team members. Key Responsibilities Conduct outbound prospecting via cold calls, email campaigns, and LinkedIn outreach Identify and qualify potential customers based on ideal client profiles Generate high-quality leads and schedule meetings for Account Executives Build and nurture relationships with prospects to drive long-term opportunities Maintain accurate records of outreach and pipeline activity in CRM systems Collaborate with sales and marketing teams to optimize outreach strategies Consistently meet or exceed monthly KPIs and sales targets Requirements 3+ years of experience in a Sales Development Representative (SDR) or Business Development Representative (BDR) role Proven experience in outbound sales, lead generation, or cold outreach Strong communication and interpersonal skills (written and verbal) Experience using CRM tools (e.g., HubSpot, Salesforce, or similar) Comfortable working in a fast-paced, target-driven environment Highly organized with strong attention to detail Experience selling SaaS, digital services, or tech solutions is a plus Benefits 💰 Competitive salary based on experience and performance 🌎 Fully remote role with flexible work environment 🚀 Direct placement with international clients (UK, US, EU markets) 📈 Clear career progression into Account Executive or Senior Sales roles 🎯 Performance-based bonuses and commission incentives 🤝 Structured onboarding and ongoing sales training 🧠 Work with high-performing global teams and modern sales tools

Location: Dhahran, Saudi Arabia Eram Talent is seeking a skilled Mechanical Engineer - Pipelines (EPC) to join their team. The successful candidate will be responsible for the design, analysis, and execution of pipeline projects within the Engineering, Procurement, and Construction (EPC) sector, ensuring adherence to industry standards and project requirements. Responsibilities Design and develop pipeline systems, including material selection, stress analysis, and fabrication. Coordinate with multidisciplinary teams to ensure seamless project execution. Review and approve engineering documents, drawings, and specifications related to pipeline projects. Conduct site visits to oversee installation and commissioning of pipeline systems. Ensure compliance with safety regulations, codes, and industry standards. Support procurement activities by providing technical specifications and vendor evaluations. Assist in troubleshooting and resolving technical issues during construction and commissioning phases. Requirements Bachelor's degree in Mechanical Engineering or related field. Minimum of 12 years of experience in mechanical engineering, specifically in pipeline design, project management and EPC projects. Proficiency in pipeline design software and tools such as AutoCAD, CAESAR II, or similar. Strong knowledge of pipeline codes and standards (e.g., ASME, API). Experience in project management and coordination within EPC environments. Excellent analytical, communication, and problem-solving skills. Ability to work effectively in a team and manage multiple tasks under tight deadlines.

Location: Washington, DC About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As a Federal Civilian Account Executive at Anthropic, you'll drive the adoption of safe, frontier AI across federal civilian agencies. You'll leverage your deep understanding of federal civilian operations and consultative sales expertise to propel revenue growth while becoming a trusted partner to customers, helping them embed and deploy AI while uncovering its full range of capabilities. In collaboration with GTM, product, and marketing teams, you'll help refine our approach to the federal civilian market while maintaining the highest standards of security and compliance. Responsibilities: Drive new business and revenue growth specifically within federal civilian agencies, owning the full sales cycle from initial outreach through deployment Navigate the unique requirements of federal civilian procurement, including FAR compliance, security standards, and agency-specific regulations Build and maintain relationships with key decision-makers across federal civilian agencies, becoming a trusted advisor on AI capabilities and implementation Develop and execute strategic account plans that align with agency missions and modernization initiatives Coordinate closely with cloud service providers (AWS, GCP) and system integrators to ensure successful deployment and integration Provide detailed market intelligence and customer feedback to product teams to ensure our offerings meet federal civilian requirements Create and maintain sales playbooks specific to federal civilian use cases and procurement processes Take a leadership role in growing our federal civilian presence while maintaining hands-on engagement with key accounts Collaborate across teams to ensure coordinated delivery of commitments and maintain appropriate documentation of customer engagements You may be a good fit if you have: 8+ years of enterprise sales experience in the federal civilian space, with a proven track record of driving adoption of emerging technologies A deep understanding of federal civilian agency missions, challenges, and technology needs Demonstrated the ability to balance strategic leadership with hands-on sales execution Experience navigating complex federal procurement processes and compliance requirements A strong track record of exceeding revenue targets in the federal civilian space Extensive experience with federal civilian contracting vehicles and procurement mechanisms Excellent relationship-building skills across all levels, from technical teams to senior agency leadership A proven ability to coordinate across multiple stakeholders, including cloud providers and system integrators Strategic thinking combined with attention to detail in execution A passion for safe and ethical AI development, with the ability to articulate its importance in government contexts Deadline to apply: None. Applications will be reviewed on a rolling basis. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $380,000 — $450,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Canada Wide - Excluding Quebec Workplace: Remote Safe Software is seeking a Technical Support Team Lead to join our growing Customer Experience team. In this role, you’ll lead a group of technical specialists who support customers using FME Flow. Your focus will be on coaching the team, helping them grow, and ensuring customers receive consistent, high-quality support. You’ll also collaborate across departments to improve customer experience, advocate for product enhancements, and drive knowledge sharing across the FME community. ABOUT THE TEAM The Customer Support team works with organizations around the world to ensure success with the FME platform. Within this team, the FME Flow group provides timely and expert technical support. We collaborate with Sales, Product, and Development teams to advocate for improvements and enhance the customer experience. We’re a collaborative, mission-driven team that values empathy, knowledge sharing, and continuous learning. WHAT YOU’LL BE DOING Team Leading (Primary Focus): - Lead the team to successfully meet support objectives. - Set team objectives, conduct regular 1:1 check-ins, and support goal-setting through ongoing feedback and coaching. - Act as an escalation point for complex customer issues and support the team in resolving them. - Collaborate with other teams where needed to ensure customers get the best support possible. - Review knowledge base content from the team and provide feedback and direction. - Identify and implement process improvements to enhance customer support. - Maintain active communication with the Director of Customer Support and the VP of Customer Experience. - Identify the skills that are needed to improve the team, including the training of existing staff and hiring new members for the team. Product Support: - Work within support tickets to provide product support to customers. - Engage with the Product Managers to provide expert knowledge on customer feedback and requirements to relevant teams. - Collaborate with sales teams to understand customer needs and provide technical support during the sales process. - Foster technical relationships with the development teams to help them understand pain points within the product. - Work with the Community team to ensure that technical questions are answered promptly. Events: - Contribute to customer-facing events such as the Partner Summit and User Conference, including providing technical support and on-site engagement as needed. Knowledge: - Work alongside the team to share solved problems with the user community through our blog, knowledge articles, or webinars. WHAT WE’RE LOOKING FOR Safers come from a variety of backgrounds with diverse skills and knowledge. That being said, those who are most successful in this role have experience with the following: - Bachelor’s degree in a relevant field or equivalent work experience in a technical customer-facing role. - Significant experience supporting or administering complex enterprise software environments. - 3-5+ years working with technical products in a customer support capacity. - 2+ years experience in a leadership or mentorship role (or equivalent experience). - Strong creative problem modelling and solving skills. - Self-motivated and able to make decisions on the spot. - Excellent communication and interpersonal skills. - A demonstrated ability to learn and adapt quickly. - Ability to work well independently and with others. - Experience with support tools such as Zendesk, Jira, Confluence, or similar platforms. - Soft skills: Curious, empathetic, teamwork-oriented, clear communication, humble, proactive, passionate and innovative WHAT YOU CAN EXPECT When you choose a career with Safe Software, you’re also choosing… - Meaningful Work: Make a profound impact across our business, workplace and data integration product. - A Supportive Environment: Feel empowered to share your ideas and implement them with high autonomy and team support. - Social Responsibility: Become part of a team that finds meaningful ways to give back https://www.safe.com/about/community-initiatives/. Take paid time off to volunteer for one of our Safe-organized opportunities that align with our core community initiatives. - Learning & Career Development: We believe in your continuous learning and growth. Take advantage of an annual learning budget and training programs paid for by Safe. - Flexible Working Hours: Flexible and remote-friendly work arrangements to fit your lifestyle. Work when you want, and how you want to. - Work-Life Balance: There's no place for burnout at Safe. Maintain a healthy balance of your personal and work life without splitting yourself in two. Enjoy 3 weeks of vacation to recharge, plus an additional paid 6 seasonal days off per year. - Health & Wellness: Extended health, dental, health or lifestyle spending, and counseling benefits from day 1. That’s right, no waiting period. - Family is important: We are dedicated to supporting our employees through parenthood and offer a Parental Leave Top-Up Program for new parents through childbirth or adoption. - Shared Success: Share in Safe’s success with our bi-annual profit sharing and RRSP/TFSA matching program. - An Accessible Commute: Regardless of your commute method, we’re located close to public transit, and provide complimentary parking and bike storage for our team!   ABOUT SAFE SOFTWARE Safe Software transforms organizations with FME, the only All-Data Any-AI Enterprise Integration Platform connecting all your data, anywhere, at any velocity. With over 30 years of expertise and 25,000+ enterprise customers across 125+ countries, we simplify your data journey, wherever it leads. Founded in 1993, Safe is headquartered in Surrey, BC with over 300 team members and counting. We’re always looking for talented individuals with diverse backgrounds who are determined to learn and grow. Are you ready to join the team? OUR COMMITMENT TO DIVERSITY AND INCLUSION Safe Software is an equal opportunity employer and we truly believe that innovation and strength begin with diversity and inclusion. We welcome all candidates regardless of race, gender identity or expression, sexual orientation, age, ability, disability, national or ethnic origin, political belief, religion, or family status. Should you require accommodations during the recruitment process, please contact hr_dept@safe.com. NOTICE REGARDING USE OF AUTOMATED TOOLS IN HIRING At Safe Software, we use automated tools to help us process applications and identify qualified candidates. These tools may assist in screening resumes and summarizing interview content based on the information you provide. This helps our team review applications efficiently while ensuring every candidate is considered based on the requirements of the role. Please be assured that the final hiring decision is always made by a member of our team. For more information on how we protect your privacy, please see our policy https://www.safe.com/legal/#applicant-privacy-policy. If you have questions about this process, please contact us at hr_dept@safe.com.

Location: Germany, Berlin Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Site Reliability Engineer As a part of Sony Computer Entertainment, the Gaming, Developer & Future Technology Group ( GDFT ) is leading the cloud gaming revolution, putting console-quality video games on any device, from TVs to consoles to mobile devices and beyond. Our Site Reliability Engineering team plays a significant role in delivering on the promise of a great cloud gaming experience to our customers. We do this by influencing design and operational decisions towards the overall stability of the gaming service. Our SREs focus on three main things: overall ownership of production, production code quality, and deployments. The successful candidate will be self-directed and able to participate in the way we make decisions at different levels. We expect our SREs to have opinions on the state of our service and provide critical feedback during different phases of the operational lifecycle. We are engaged throughout the software development lifecycle, ensuring the operational readiness and stability. What you'll be doing: Lead team technical discussions, especially around ongoing improvements in Reliability and Scalability Be involved in creating High Level Designs (HLDs) for new products and platforms Mentor junior SRE staff and enable them for success Lead incident response and post-mortem activities within your assigned service team Work with other Engineers in a cross-functional team to prioritise reliability improvements to address technical debt and toil Contribute to code to improve reliability Implement automation to reduce ongoing toil What we're looking for: Minimum of 5+ years working experience in Software Development and/or Linux Systems Administration role. Strong interpersonal, written and verbal communication skills. Available to be scheduled in on-call rotation. Skills & Knowledge: Proficient as a Linux Production Systems Engineer, with experience managing large scale Web Services infrastructure. Development experience in one or more of the following programming languages: Python (preferred) Bash, Go, Java, C++, or Rust In addition, experience with at least 3 of the following topics: Distributed data storage at scale (Hadoop, Ceph) NoSQL at scale (MongoDB, Redis, Cassandra) Data Aggregation technologies. (ElasticSearch, Kafka) Scaling and running traditional RDBMS (PostgreSQL, MySQL) with High Availability Monitoring & Alerting (Prometheus, Grafana), and Incident Management toolsets Kubernetes and/or AWS (deployment and management) Software Distribution (Package management and distribution at scale) Configuration Management (ansible, saltstack, puppet, chef) S/W Performance analysis and load testing (QA or SDET experience: a plus) Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: Germany, Berlin Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Senior Service Reliability Engineer As a part of Sony Interactive Entertainment, the Gaming, Developer & Future Technology Group ( GDFT ) is leading the cloud gaming revolution, putting console-quality video games on any device, from TVs to consoles to mobile devices and beyond. Our Site Reliability Engineering team plays a significant role in delivering on the promise of a great cloud gaming experience to our customers. We do this by influencing design and operational decisions towards the overall stability of the gaming service. Our SREs focus on three main things: overall ownership of production, production code quality, and deployments. The successful candidate will be self-directed and able to participate in the way we make decisions at different levels. We expect our SREs to have opinions on the state of our service and provide critical feedback during different phases of the operational lifecycle. We are engaged throughout the software development lifecycle, ensuring operational readiness and stability. What you'll be doing: Taking a leadership role in ongoing improvements in Reliability and Scalability Work closely with SRE Management to define KPIs, processes and drive continuous improvement Influence the architecture and implementation of solutions within the division Mentor more junior SRE staff and enable them for success Act as a voice to represent SRE in the wider organisation Represent the operational scalability of solutions in the wider division Lead small-scale projects from inception to implementation Design platform-wide solutions and provide technical leadership during their implementation Demonstrate a high-level of organizational skills and initiative in the role What we're looking for: Minimum of 7+ years working experience in Software Development and/or Linux Systems Administration role. Strong interpersonal, written and verbal communication skills. Available to be scheduled in on-call rotation. Skills & Knowledge: Proficient as a Linux Production Systems Engineer, with experience managing large scale Web Services infrastructure. Development experience in one or more of the following programming languages: Python (preferred) Bash, Go, Java, C++, or Rust In addition, experience with at least 3 of the following topics: Distributed data storage at scale (Hadoop, Ceph) NoSQL at scale (MongoDB, Redis, Cassandra) Data aggregation technologies. (ElasticSearch, Kafka) Scaling and running traditional RDBMS (PostgreSQL, MySQL) with High Availability Monitoring & alerting (Prometheus, Grafana), and Incident Management toolsets Kubernetes and/or AWS (deployment and management) Software distribution (Package management and distribution at scale) Configuration management (ansible, saltstack, puppet, chef) Software performance analysis and load testing (QA or SDET experience: a plus) Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: San Jose Workplace: hybrid The Customer Success Manager (CSM) is a pivotal role, demanding an individual with truly exceptional interpersonal and relational skills. The ideal candidate must possess a natural ability to foster win/win environments, ensuring positive and productive outcomes for all stakeholders, including the customer, the internal team, and the company. This role is fundamentally focused on driving an outstanding and comprehensive customer experience, moving beyond mere support to actively partnering with customers to ensure they not only adopt but fully realize their desired goals and maximum value from our products and services. Core Responsibilities and Expectations: The responsibilities of the Customer Success Manager are comprehensive, covering account management, strategic relationship building, product expertise, and proactive risk mitigation: Proactive Account Engagement and Relationship Management: Systematically engage with a carefully curated portfolio of assigned clients. Maintain a defined and regular communication cadence with each account to continuously monitor product adoption, usage, and overall service satisfaction. Serve as the client's primary point of contact and trusted advisor, owning the overall relationship from onboarding through renewal. Regularly conduct business reviews (QBRs) and success planning sessions to align our product capabilities with the customer's evolving strategic objectives. Driving Growth and Value Realization: Actively identify opportunities for organic growth within the assigned portfolio, including upselling relevant premium features or expanding product usage across different departments. Deeply understand the customer's business drivers and objectives to ensure they are fully achieving their desired outcomes and return on investment (ROI) with our solutions. Facilitate training sessions, workshops, and ongoing education to ensure high-level product competency and maximum feature utilization among key customer personnel. Client Retention and Risk Mitigation: Ensure the highest levels of retention and satisfaction for all assigned clients, viewing retention as the ultimate measure of success. Develop an early warning system to identify potential signs of churn or dissatisfaction (e.g., declining usage, unmet expectations, unresolved issues). Proactively and swiftly intervene to resolve concerns, develop effective mitigation strategies, and rebuild confidence and partnership when "churn flags" are raised. Act as the voice of the customer internally, relaying feedback on product needs, service gaps, and competitive landscape to relevant cross-functional teams (e.g., Product, Engineering, Sales). Customer Enablement and Support Coordination: Aid clients across the entire customer lifecycle, including providing detailed product training, answering complex questions, troubleshooting initial configuration issues, and coordinating advanced technical support when necessary. Document all customer interactions, success plans, and retention activities accurately within the Customer Relationship Management (CRM) and Customer Success Management (CSM) platforms. Create and maintain a library of customer-facing success materials, including best practice guides and use-case examples, to empower clients to be self-sufficient. Exceptional Communication and Interpersonal Skills: Ability to articulate complex solutions clearly and persuasively, both verbally and in writing. Active listening skills to truly understand customer needs, pain points, and strategic goals. Empathy and the ability to build immediate trust and rapport with C-level executives and end-users. Sales and Negotiation Acumen: A consultative, solution-oriented selling approach (not aggressive or transactional). Ability to identify and qualify expansion opportunities (upsell/cross-sell) by linking product value to customer business outcomes. Skill in managing complex negotiations, handling objections, and closing expansion deals.

Location: Remote Workplace: remote At Offchain, we aren’t just building products: we’re leading a movement.    As pioneers in blockchain scalability and security, we're at the forefront of transforming how the world interacts with decentralized applications. We're laying the foundation that will define the next generation of digital commerce, governance, and human interaction. This involves tackling real-world challenges that come with scaling blockchain technology, without compromising on its core principles: decentralization, security and transparency.    At the center of this vision is our people. Our team is made up of thinkers and doers that embrace new challenges and seek solutions that push existing boundaries. If you’re energized by solving unprecedented problems, and believe in the role that decentralized systems will play in creating a more equitable digital future, then we want to hear from you.    Why Offchain?   Offchain is setting the pace for the entire Ethereum ecosystem. We built the Arbitrum stack that powers Arbitrum One, the most widely adopted Ethereum scaling solution that exists today.   Arbitrum’s ecosystem is undergoing tremendous growth with hundreds of projects and dApps on Arbitrum One today. Over 100 different teams have used Offchain technology to build their own Arbitrum chains. Major players in the space, Robinhood, BlackRock, Ethena Labs, Securitize, Aave, and Apechain are all using the Arbitrum stack.   Arbitrum’s thriving ecosystem wouldn’t exist without our advanced technology stack. Arbitrum, Prysm, ZeroDev. These aren’t just product names. These are tools that are actively reshaping what's possible on Ethereum and advancing its core infrastructure.   To top it all off? We’re backed by $124 million in funding. We’ve demonstrated consistent execution with billions in secured value, thousands of supported projects, and infrastructure processing millions of transactions seamlessly.   The Role: Offchain seeks a Head of Enterprise to own the commercial strategy and collaboration with Product for the company’s blockchain services platform. The ideal GM is a leader who can seamlessly navigate technical complexity, commercial strategy, and team management while maintaining deep customer focus and driving measurable business outcomes in the rapidly evolving blockchain ecosystem. What You’ll Do: Commercial Strategy Responsibilities: Develop the commercial strategy (e.g. potential revenue streams, growth and go-to-market strategies) and success metrics for our platform offering. Forge partnerships within the Arbitrum and broader Ethereum ecosystem to drive impact across our products. Represent the product(s) externally as a thought leader – evangelizing our offering at industry events, and with key partners or early adopters, to drive adoption and trust. Customer Focus & Product Excellence: Maintain a razor sharp focus on delivering value to teams building onchain applications. Work directly with our users and customers to shape industry-leading products, and serve as a key stakeholder in the sales and business development process. Ensure that everything we ship as part of our platform offering is class-leading with no compromises on security, performance, or ease-of-use. Product Collaboration: You will work closely with product teams to ensure the needs and feature requests of both existing and prospective customers are incorporated throughout the platform’s development. You will also provide product teams with deal-driven insights and timelines, helping prioritize features based on customer importance and active negotiations. Cross-Functional Management: Build and lead a high-performing organization including product and design teams; coordinating closely with engineering leads. As a business unit leader, coordinate cross-functionally with Legal/Compliance (to navigate evolving crypto regulations), Security, Marketing, and Partnerships. Manage the Platform team’s KPIs and budgets, and communicate progress to Offchain's leadership. Who You Are: Strategic and Commercial Acumen: Visionary mindset to shape product strategy aligned with company goals, paired with data-driven decision-making. Understands product metrics, growth funnels, and can define OKRs. Business savvy to identify market opportunities. Experience defining go-to-market strategies and driving user growth/engagement metrics is important. Enterprise Commercial & Deal Leadership: Proven ability to acquire, negotiate, and close complex enterprise and commercial deals, owning the full customer lifecycle from initial engagement through contract execution, onboarding, and long-term expansion. Experienced in managing strategic accounts, growing revenue through renewals, upsell, and cross-sell, and building trusted executive relationships to expand platform adoption over time. Domain Expertise: Deep knowledge of digital wallets, payments, or Web3 products. Experience in consumer fintech (digital banking, payment apps, etc.) or crypto is required – mixed Web2/Web3 experience is a plus. Familiarity with blockchain tech, Ethereum ecosystem, and self-custody wallets is highly desirable, or a strong ability to learn these quickly. Leadership & Execution Skills: Strong people leader able to recruit and build a diverse team. Excellent project management skills with the ability to prioritize effectively in a fast-paced, ambiguous environment. Has led cross-functional teams and can coordinate between technical, creative, and business stakeholders. Exceptional communication skills to articulate vision and strategy to both internal teams and external partners/users. What You’ll Need: 12+ years of experience in commercial leadership, enterprise sales business development, product strategy, or general management roles. Proven Experience owning and scaling enterprise/ commercial revenue streams and go-to-market strategies. Track record of acquiring, negotiating, and closing complex enterprise and commercial deals. Experience managing strategic accounts, renewals, expansions, upsell, and cross-sell motions. Experience leading cross functional teams across Product, Engineering, Marketing, Legal/ Compliance, and Partnerships. Strong Background in fintech, payments, digital wallets crypto or blockchain platforms (mixed web2/ web3 experience is preferred). Demonstrated ability to operate in technically complex, fast-moving product environments. Experience building leading and scaling high-performing teams. Strong commercial, analytical and data-driven decision-making skills. Executive-level communication and stakeholder management experience. Perks: Remote-first global workforce + NY office Professional reimbursement program (facilitates industry conference attendance, certifications, and more) Medical, dental & vision coverage (US + some other countries) 401k retirement plan + company match (US only) Wellness stipend Home office set up / ergonomic equipment program Attention Offchain Job Seekers:   This role cannot be performed in California, or Colorado.   Please be advised that there has been a rise in fraudulent recruiter activities, particularly within the Web3 space. If you would like to confirm whether someone is an Offchain employee or the legitimacy of an offer you received, please email jobs@offchainlabs.com   At Offchain, we are committed to building a welcoming and supportive workplace for all employees, regardless of their background or identity. We strive to create an environment where everyone feels valued and has an equal opportunity to succeed and thrive. We encourage candidates from all walks of life to apply and join our team.   We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Location: Argentina; Chile; Colombia; Mexico; Spain; Belarus; Brazil Workplace: remote About the Team We are Quadcode, a fintech company excelling in financial brokerage activities and delivering advanced financial products to our global clientele. Our flagship product, an internal trading platform, is offered as a Software-as-a-Service (SaaS) solution to other brokers. Tasks Search for, attract, and onboard new affiliates for Revenue Share and CPA models within the LATAM market; Conduct daily affiliate outreach and prospecting; Process incoming leads on a daily basis; Manage, support, and develop relationships with existing affiliates; Coordinate payout processes with assigned affiliates; Monitor affiliate activity to identify and prevent fraud; Handle affiliate inquiries and provide timely assistance; Initiate and drive new projects aimed at improving the affiliate program; Participate in internal and international affiliate events (remote and offline), including meet-ups, conferences, and business trips; Gather feedback from affiliates and share insights with the Team Lead; Produce and analyze reports, demonstrating strong analytical skills. Requirements At least 1 year of experience in affiliate marketing; Fluency in both English and Spanish/Portuguese; Strong communication and sales skills; Experience in Forex or other financial verticals is a strong advantage; Ability to identify, approach, and build strong relationships with local affiliates, affiliate networks, and agencies; An existing network or pool of trusted affiliates or partners in LATAM is a significant advantage. We offer Full-time remote work model (external vendor contract); Competitive compensation and performance-based bonuses (paid in EUR); Flexible working hours; High autonomy in launching marketing campaigns and technical setups; All necessary tools for comfortable and efficient work; Corporate training; A friendly, supportive, and positive working environment where your data-driven decisions directly impact the product. With a team of 500+ creative and tech-driven people across the globe, Quadcode is the place where ideas turn into impact, where every project is a chance to grow, innovate, and make your mark. Join us today, and let's shape the future of fintech together! Note: All applications will be treated with strict confidence. We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted. #LI-JM1

Location: Singapore - Remote Chainguard is the trusted source for open source. By delivering hardened, secure, and production-ready builds of all the open source software engineers and AI agents rely on, Chainguard helps organizations build faster, stay compliant, and eliminate risk. Our customers include Fortune 500 enterprises and global industry leaders, including Anduril, Canva, Fortinet, Hewlett Packard Enterprise, OpenAI, Snap Inc., and Snowflake. Chainguard is venture-backed by leading investors, including Amplify, IVP, Kleiner Perkins, Lightspeed Venture Partners, Mantis VC, Redpoint Ventures, Sequoia Capital, and Spark Capital. The role, in a nutshell: You will assess a prospect’s technical requirements and apply extensive knowledge of Chainguard products to illustrate how a deal will satisfy the client’s unmet needs. You will cultivate relationships with decision-makers at all levels of an organization and negotiate the competing needs of multiple stakeholders within an organization. You will secure technical wins using methods such as demos, RFP/RFI responses, lead POVs, partner with engineering for requested features, and participate in conferences and industry events (when applicable). What you'll do: Partner with our Sales Team to help customers evaluate and prove the value of our solution Focus on acquiring new customer “logos” in addition to growing existing customer base Own all technical aspects of sales opportunities and assisting current customers understand the value of Chainguard Day to day responsibilities include: Listen to our customers and understand their challenges Conduct product demonstrations and POVs/POCs Actively participate in webinars, meetups, conferences and other marketing initiatives What we're looking for: Experience as a Sales Engineer / Pre-Sales Engineer Experience with MEDDPICC and or Command of the Message sales frameworks Experience selling into Enterprise (3+ years) and Mid Market prospects Experience in the following areas: Container technologies (Kubernetes, Serverless, Docker) Cloud technology (AWS, Azure, Google, etc.) Cloud security or containers security App Security Startup experience Smart and passionate people that can persevere to success. People acting as trusted advisors, able to build credibility with customers. Strong team players committed to help and mentor their peers. About Us We live and breathe our company values: We are customer obsessed — We focus on delivering solutions to our customers that create value and make their lives better. We have a bias for intentional action — We prioritize, plan, try things, and fail fast. We don't take ourselves too seriously (but we do serious work) — We are solving an important problem which takes focus, but we also like to enjoy the journey. We trust each other and assume good intentions — We're transparent with decisions to empower team members to make well informed decisions. A few of the benefits we offer: Flexible & Remote-First Culture: Work remotely with team meetup opportunities, bi-annual destination summits, and a monthly stipend for coworking spaces, phone and internet costs. Our Approach to Equity: Receive stock options upon hire and promotion. Plus, you can participate in secondary offerings and have 10 years to exercise your options (yes, you read that correctly: 10 years!). 100% Covered Health Insurance: We cover 100% of your health, vision and dental insurance premiums for you and your dependents. Nothing comes out of your paycheck. ∞ Flexible Time Off: Take the time you need – to do our best work, we need to recharge and reset. 18 Weeks Paid Parental Leave: We offer 18 weeks for birthing parents and 12 weeks for non-birthing parents, with the option to use it all at once or throughout your child's first year. If your experience is close but doesn't fulfill all requirements, please apply. We're building the best team in technology and are focused on hiring "Chainguardians" with unique backgrounds, perspectives, and experiences. Chainguard is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. By submitting your application, you acknowledge that Chainguard will process your personal data in accordance with Chainguard's Global Candidate Privacy Notice . ©2026 Chainguard. All Rights Reserved.

Location: Philippines; Pakistan; Colombia; Mexico; South Africa; United Kingdom About Huzzle At Huzzle, we connect high-performing B2B sales professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top sales talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle. Role Type: Full-time Engagement: Independent Contractor About the Company Our client is a professional maintenance and repair company primarily serving the Goodyear, Arizona area, with recent expansions into Jacksonville, Florida . They are a licensed and bonded business that has operated for over 17 years, focusing on residential and commercial pool care. Job Summary We are looking for a Billing & Operations Specialist with strong experience in QuickBooks, invoicing workflows, and service-based businesses. This role is central to ensuring all services, repairs, and treatments are accurately quoted, billed, and recorded. Key Responsibilities Oversee QuickBooks reconciliations and month-end close Generate, issue, and track quotes and invoices using Skimmer (or similar tools) Maintain accurate data sync between service platforms and QuickBooks Manage accounts receivable, including chasing overdue and failed payments Ensure clean, accurate financial records and resolve any discrepancies Create, document, and improve SOPs for billing and operational processes Provide general administrative and operational support across the business Work closely with field and ops teams to ensure accurate job costing and billing Requirements Proven experience with QuickBooks (reconciliation and month-end close required) Experience working in field service industries (pool service, HVAC, plumbing, etc.) Familiarity with service management platforms such as Skimmer, Jobber, or Housecall Pro Strong attention to detail and accuracy in financial data management Tech-savvy with the ability to quickly learn new tools and systems Experience creating and implementing SOPs and process improvements Strong organizational and communication skills Ability to work independently in a remote, fast-paced environment Benefits 💻 Fully Remote: Work from anywhere with international teams 🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services 🤝 Peer Community: Connect with high-performing sales professionals in our network 🧭 Ongoing Support: Receive guidance from Huzzle before and after placement 💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals

Location: New Delhi Workplace: Remote The Client Account Director is responsible for Indian Intelligence and Defence customers who are driven by our mission to make the world a safer place. We support National security(NatSec), law enforcement and civilian agencies to disrupt criminal operations, reduce illicit activity, recover funds for victims, and investigate cases that involve digital assets. As a Client Account Director you'll establish trust and build strong relationships with National Security stakeholders, tailoring your sales approach to meet their needs, and evangelizing Chainalysis solutions in a compelling yet approachable way. You'll measure your success by attainment of assigned quota, accuracy of forecasting, and the growth of accounts in the region. The ideal candidate is an expert at navigating complex sales cycles, building a calculated account plan, and still enjoys the thrill of closing a deal. In this role, you'll: - Establish trust and build strong relationships with Indian Intelligence and Defence Agencies, tailoring our sales approach to their needs. - Evangelise Chainalysis solutions in a compelling yet approachable way. - Help us develop compelling product positioning and messaging specific to market trends, competitive drivers, region-specific sales channels, and more. - Work closely with Customer Success, PreSales, and Marketing teams to lead conversations within your customer base to enable you to achieve your goals. - Demonstrate exceptional expertise in sales forecasting, ensuring precise and reliable predictions to drive informed decision-making and maximize business growth. - Consistently use data from sales figures, marketing campaigns, and promotional activities to enable you to meet and exceed sales goals. We're looking for candidates who have: - Demonstrated history in a previous B2B SaaS sales role - Proven sales experience and trusted relationships with Indian Central and/or States Intelligence and national security agencies and/or financial regulators. - Sold understanding of the procurement systems of Indian Central and/or States National Security and/or financial regulators. - Articulate, enthusiastic, and effective communication skills and can convey complex concepts in an approachable and concise way. - Track record in both new business development, delivering accurate sales forecast and strategic & tactical account development - A passion to deliver on the Chainalysis mission to build trust in Blockchains - Willing to travel within India for identifying and building sales growth. Nice to have experience: - Experience with Financial Intelligence, Investigations, Cyber Security, and/or Cryptocurrency Technologies. - Knowledge of cryptocurrency, web3, and blockchain technology is advantageous but not required AI at Chainalysis AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it. AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before. About Chainalysis Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation. You belong here.  At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture. We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here https://go.chainalysis.com/rs/503-FAP-074/images/Interview%20Accommodations%20Request.pdf. We can’t wait to meet you.

Location: Remote - Latin America Customer Support Specialist (LATAM, Remote) About Whippy Whippy is a fast-growing AI communication platform helping some of the largest staffing and workforce companies in the United States replace manual workflows with intelligent AI agents across voice, SMS, chat, and automation. We are at $6M ARR, bootstrapped, and scaling fast. Read this before applying. This is NOT a help desk role. It is NOT a BPO role. It is NOT a ticket queue. If your most recent role was at Teleperformance, Concentrix, Sutherland, or any scripted support environment, do not apply. This is a technical, fast-paced, customer-facing role with a 2-minute response SLA and real diagnostic work every day. Understanding where this role fits. At Whippy, our CSMs handle accounts with deep API integrations. Customer Support Specialists handle a different but equally important segment — customers who run their operations through workflow automation rather than custom API integrations. You will be configuring, building, and troubleshooting automated workflows using Whippy's internal workflow builder and no-code tools like Zapier. You do not need to write code, but you MUST think like an operator who understands how automated workflows are built, how they break, and how to fix them. What You Will Do - Respond to customer issues via Intercom with a 2-minute response SLA on chat - Diagnose and resolve workflow misconfigurations, campaign errors, carrier issues, and compliance rejections - Build and troubleshoot automated workflows using Whippy's internal workflow builder and Zapier - Proactively monitor customer usage and reach out before customers report problems - Log bugs in Linear with full documentation and follow through to resolution - Coordinate directly with telephony providers like Telnyx, Bandwidth, and Twilio when needed - Manage a portfolio of non-dedicated accounts with both reactive and proactive touchpoints - Document solutions and share playbooks with the broader support team What We Are Looking For - Real SaaS support experience, not BPO, not scripted, not call center - Comfort building and troubleshooting automated workflows using Zapier, Make, or similar no-code tools. This is the most important technical differentiator for this role - Proactive instinct, you notice usage drops, workflow gaps, and quiet customers before they tell you something is wrong - Ability to manage multiple open conversations simultaneously under a 2-minute SLA - Strong written English, fast, clear, and professional - Comfortable on Zoom sharing your screen and walking customers through fixes - Ambition to grow into CSM, product, or marketing over time Location Buenos Aires, Argentina strongly preferred. This role is hybrid 3 days per week at our WeWork office in Vicente Lopez. Other LATAM locations will be considered for exceptional candidates. EST hours required. Full English fluency required. Compensation Competitive compensation based on experience, including monthly performance bonuses, WeWork membership, and more.

Location: Buenos Aires; Remote - Latin America Workplace: Remote Hi, I'm Joe, Head of Customer Success at Whippy. I'm hiring an entrepreneurial CSM to retain and grow a dedicated book of customers. WHY I'M HIRING At Whippy, we view Customer Success as a revenue engine, not a cost center, because if customers don't get value from a tool, they'll leave. Whippy has six incredible products today because we've always built alongside our customers - that's how we evolved from a simple texting platform to now powering calls, texts, email, Ai-agents, and complex messaging and business automations for over 1000+ businesses. We ship fast to meet our customers' needs. Most customers start with one use case, like a staffing firm using an AI voice agent to screen candidates. They stay and grow because they see real ROI, then expand use cases until Whippy becomes the infrastructure their business runs on. Your job is to drive that growth: make their first outcome happen during onboarding/implementation, uncover the next problem, and help them get even more value. Our best CSMs have taken our staffing customers from an initial $12k deal to $180k ARR because customers like Your Employment Solutions https://www.linkedin.com/company/your-employment-solutions/ are getting over $1M in ROI using Whippy to augment their teams and beat the competition.   You'll help us grow more customers by deeply understanding their desired outcomes, helping them achieve those outcomes, and providing an exceptional experience along the way.   This is one of those rare jobs with massive growth and learning opportunities: there's no bureaucracy here, and we're still early in building a world-class customer success team. You'll have a crucial role to play, and fresh ideas, feedback, and experimentation are always encouraged because we double down on wins and quickly pivot when ideas don't work out. You'll work with six other CSMs and report directly to me, and I'll provide the support, coaching, tools, and data to do the best work of your career here, plus the variable comp to get well rewarded when you deliver results.   I'm looking for a CSM that wants to grow into a renaissance CSM, someone technical, strategic, and commercial, all in one: Technical as in you enjoy mastering the product and finding the best solutions for our customers. Strategic as in you deeply understand your customers pain points and always have a plan to solve them. Commercial as in you have pricing awareness and understand the retention and expansion risks and opportunities in your book.   SOME THINGS YOU'LL DO - Own a book of business end to end, from onboarding through renewal and expansion, as the single point of contact and trusted advisor. - Own your gross and net revenue retention, and get rewarded for beating targets. - Run a proactive cadence on every account: prepared calls, clear agendas, mutual success plans, and follow-through. - Become a product and customer expert. Master Whippy’s products and know your customers' business well enough to build the workflows, AI agents, and automations that solve their problems. - Tie usage to business outcomes, and report value back in the metrics customers actually care about. - Turn wins into case studies, references, and testimonials that help sales win the next customer. - Spot expansion signals and hand warm leads to sales when usage outgrows the contract. - Tell customers the truth, steering them away from work that won't move their business and toward the work that will. - Advocate for the customer. Feed what you hear to product, sales, and engineering so we build the right things. - Experiment and iterate. If you have an idea to do something better, do it and document what you learn. OUR CUSTOMER SUCCESS VALUES This is a high-performance environment, and I'll coach & support you through it. You'll be challenged, coached, and you'll always know where you stand. CS is a team sport, so it's okay to ask for help, experiment, fail, and pivot. A few things that are true here: - Everyone is a builder. Our CSMs build in the product without engineering, and the best product ideas come from you, the person closest to the customer. We use AI to move fast, but we own our work, verify every fact, and don't ship slop. - We lead with expertise, not order-taking. We get curious about the why behind every request, and we say no when no is the right answer. - We work like owners, not clock-watchers. We care about outcomes, not hours. We take initiative, pick up the phone, and work obsessively on the problem in front of us. - CS is a revenue engine, not a cost center. We treat it as the growth engine of the company and pay for results. WHAT WE'RE LOOKING FOR - Communication above all. This is the number one predictor of success in this role. You overcommunicate by default with customers, your team, and me. You're clear in writing and on calls, you set expectations, and you never leave people guessing. - Curious, coachable, and low-ego. You're a fast learner who wants feedback, digs into the why behind every request, and gets better quickly. - Comfortable getting technical. You don't need to code, but you're the kind of person who enjoys taking a tool apart, figuring out how it works, and building something useful with it. - Strategic and commercial. You see usage and growth, not just tickets, and you're comfortable owning a number and an upgrade conversation. - Opinionated about customer experience. Good strategic advice needs well-formed views, so have them. - Self-directed. You take initiative, stay organized without being told, and run your own book without anyone managing your calendar. Calm under pressure. - Ideally 2+ years in a customer-facing role (CSM, account management) at a technical SaaS product. That's the preferred path, but if you have an unconventional work history and can articulate how that'll help you succeed in this role, I welcome you to apply - Fluent written and spoken English required. Able to work US Eastern hours (work starts at 8am) YOU'LL THRIVE HERE IF... - You're technical and love to build. - You're entrepreneurial. You treat your accounts like your own business and get energy from building from scratch. - You're a consultative problem solver. You dig into the why behind what a customer asks and recommend the right solution, even when it's not the one they came in asking for. - This sounds like fun to you: a customer wants to launch a complex, time-sensitive campaign across calls and texts, isn't sure how to structure it, and their team is stretched thin. You roll up your sleeves, map their goal to the product, and build it with them. - You thrive in a fast, evolving startup and you're excited to help build a customer success program from the ground up. ABOUT WHIPPY Whippy is a communication, automation, and AI agent platform. You reach customers across calls, texts, and email, at scale through personalized blasts and automated drips, with every message landing in one shared inbox. Replies get auto-assigned to a teammate, picked up by an AI agent, or carried forward by an automation. Once a conversation wraps, Whippy pushes the data you care about back into your systems in the exact format you need. It's true two-way dialogue on every channel that cuts the repetitive work and frees teams to focus on the human work that drives revenue, without adding headcount. We're industry agnostic, with our biggest wins so far in staffing, healthcare, and other in-person businesses going through digital transformations. We're bootstrapped, profitable, and growing fast, with over 1,000 businesses using Whippy worldwide. In staffing alone, we've helped firms cut screening costs by 95% and save over a million dollars a year. Whippy was founded in 2021 by CEO David Daneshgar and CTO Jack Kennedy. Jack is an engineering machine and a marathon runner. David started BloomNation in 2011 after winning $27,205 in a poker tournament, grew it into a platform generating billions in sales for florists, then left to build something bigger with Jack. Location Candidates based in Buenos Aires, Argentina are strongly preferred as we have a WeWork office in Vicente Lopez and are building toward an in-person team culture. Open to strong candidates anywhere in Latin America or U.S. EST hours required. Full English fluency required. Compensation Competitive compensation based on experience, including monthly performance bonuses, WeWork membership, and more. Hiring Process: 1. You submit your application and I'll review it. 2. A 45 minute call with me for us to get to know each other better. 3. You’ll receive a take-home assignment that will assess your technical and strategic skills. The assignment will be presented to me in an hour call. This is your chance to showcase your skills. 4. A 30 minute call with our CEO, David 5. A 30 minute call with our CTO, Jack

Location: Colombia; Argentina; Mexico; Honduras; Peru Job Title: Talent Acquisition Team Leader Location: Remote (Open to all LATAM Countries) Employment Type: Contractual Work Schedule: 8:00 AM – 5:00 PM PT Reports to: Talent Acquisition Director Overview: We are seeking a highly motivated and detail-oriented Talent Acquisition Team Leader to support our Talent Acquisition Director in overseeing recruitment operations. This role is ideal for someone who is proactive, organized, and possesses strong leadership, communication, and problem-solving skills. The Talent Acquisition Team Lead will play a key role in ensuring team performance, maintaining quality standards, and driving continuous improvement across the recruitment process. Key Responsibilities: Support the Talent Acquisition Director in managing the day-to-day operations of the recruitment team Monitor team performance and ensure KPIs (e.g., time-to-fill, submissions, interview-to-hire ratios) are consistently met Ensure recruiting processes and best practices are strictly followed across the team Evaluate interviews conducted by recruiters and provide feedback to improve quality and effectiveness Conduct regular quality checks on candidate profiles before submission to ensure alignment with role requirements and client expectations Train, mentor, and onboard Talent Acquisition Specialists to enhance their skills and performance Identify performance gaps and implement coaching or corrective actions as needed Collaborate with internal stakeholders to ensure smooth communication and alignment throughout the hiring process Assist in developing and improving recruitment strategies, workflows, and standards Maintain high standards of professionalism, accountability, and team morale Qualifications: Proven experience in Talent Acquisition, Recruitment, or a similar role, with exposure to team management or leadership responsibilities Strong understanding of recruiting metrics and performance management Experience in training, mentoring, or coaching recruiters or Talent Acquisition Specialists Excellent communication skills (both verbal and written) Strong attention to detail and ability to assess candidate quality effectively Highly organized with the ability to manage multiple priorities in a fast-paced environment Problem-solving mindset with a proactive and positive attitude Ability to enforce processes while maintaining strong working relationships with the team What We’re Looking For: Someone who is smart, resourceful, and takes ownership of their work A strong team player with a great attitude and a high level of professionalism A leader who can balance accountability with support and mentorship A clear and confident communicator who can work effectively across all levels Someone who’s willing to learn and has a “can-do” attitude. Budget: $1000-1200/month

Location: San Francisco, CA | New York City, NY About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role: As an Applied AI team member at Anthropic, you will be a Pre-Sales architect focused on becoming a trusted technical advisor helping customers understand the value of Claude and paint the vision on how they can successfully integrate and deploy Claude into their technology stack. You'll combine your technical depth with customer-facing skills to architect innovative LLM solutions that address complex business challenges while maintaining our high standards for safety and reliability. As a Commercial Solutions Architect, you'll go deep with priority accounts as a hands-on builder, while creating reusable blueprints, demos, and enablement that extend Claude's reach across the broader Commercial book of business. Working closely with our Sales, Product, and Engineering teams, you'll guide customers from initial technical discovery through successful deployment. You'll leverage your expertise to help customers understand Claude's capabilities, develop evals, and design scalable architectures that maximize the value of our AI systems. Responsibilities: Partner with account executives to deeply understand customer requirements and translate them into technical solutions, ensuring alignment between business objectives and technical implementation Serve as the primary technical advisor to customers throughout their Claude adoption journey, from discovery to initial evaluation through deployment. You will need to coordinate internally across multiple teams and stakeholders to drive customer success Support customers building with the Claude API, Claude Code, and Claude for Enterprise Ship working code. Build prototypes and proof-of-concepts hands-on, develop eval frameworks, and write near-production examples that customers can extend Build reusable blueprints, demos, and enablement assets that scale across customers Guide technical architecture decisions and help customers integrate Claude effectively into their existing technology stack Help customers develop evaluation frameworks to measure Claude's performance for their specific use cases Identify common integration patterns and contribute insights back to our Product and Engineering teams Travel occasionally to customer sites for workshops, technical deep dives, and relationship building Maintain strong knowledge of the latest developments in LLM capabilities and implementation patterns You may be a good fit if you have: 3+ years of highly technical experience as a software engineer (or equivalent) with some customer-facing exposure, OR 3+ years as a Solutions Architect, Sales Engineer, or Technical Account Manager with strong hands-on building experience A builder identity. You've shipped real software, you have technical taste, and you care about the craft of what you build A systems mindset. When you see a problem, your instinct is to ask "how do I make this reusable." You'd rather build one thing that serves ten customers than ten things that serve one each Strong coding ability. You ship prototypes regularly and can work in a real codebase, not just notebooks. Comfort with Python expected Strong ability to build trust with technical stakeholders and adjust your communication for varied audiences Strong technical communication skills with the ability to translate customer requirements between technical and business stakeholders Experience designing scalable cloud architectures and integrating with enterprise systems Familiarity with common LLM frameworks and tools, or a background in machine learning or data science Comfort operating in early-stage, ambiguous environments where the playbook doesn't exist yet, and a track record of building structure as you go Excitement for engaging in cross-organizational collaboration, working through trade-offs, and balancing competing priorities A love of teaching, mentoring, and helping others succeed Passion for thinking creatively about how to use technology in a way that is safe and beneficial, and ultimately furthers the goal of advancing safe AI systems The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $240,000 — $315,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.