Location: Prague, Czech Republic; Group career pages
Workplace: Hybrid
Rohlík Group is one of Europe’s fastest-growing online grocery platforms, changing how people eat and live. Founded in 2014 in the Czech Republic, we’ve grown into a trusted brand with more than one million customers across Czechia, Hungary, Austria, Germany, and Romania.
Our mission is simple to make everyday shopping faster, easier, and more sustainable. We combine smart technology, efficient logistics, and a genuine love for great food. From local bakeries and farmers to our own private labels, we make sure every product that reaches our customers is fresh, safe, and top-quality.
We’re committed to sustainability and supporting local communities, reducing packaging, and working closely with small producers. For our customers, Rohlik Group is more than just shopping, it's a better way to enjoy good food every day.
DEPARTMENT OVERVIEW
The Operational Excellence team drives continuous improvement, process standardization, and innovation across Last Mile operations. We support local teams in implementing group standards, solving systemic challenges in routing, loading, and delivery, and enabling sustainable growth as we scale.
ROLE OVERVIEW
As Operational Excellence Manager for Last Mile, you will own the design and delivery of a 3 to 6 month continuous improvement roadmap for last mile operations. You will lead adoption of group standards, embed best practices, and deliver sustainable improvements in delivery efficiency, cost per order, and on-time performance. You will partner with central and local stakeholders to find the real bottlenecks in the last mile flow, from route assignment and loading through to the delivery itself, and roll out scalable solutions across sites.
WHAT WE EXPECT FROM YOU
- Owns the last mile improvement roadmap and makes sure initiatives are delivered on time.
- Owns initiatives end to end, including group-wide projects: frames the problem, builds and defends the business case, runs the pilot, measures and evaluates the impact, and scales what works across sites.
- Leads adoption of operational best practices in loading, routing, and delivery through coaching and influence.
- Partners with group-level development and performance management teams and local site teams to coordinate projects and current performance.
- Reads the problem in the real operation as well as in the data, tells the true cause apart from the noise, and turns the fix into a standard.
- Documents processes (VSM, process maps).
WHAT WE LOOK FOR
Required
- 5+ years of operational experience owning projects or programs in the last mile for retail.
- Strong leadership and coaching capability.
- Excellent communication and stakeholder management.
- Analytical thinker who can define metrics, read data, and separate cause from correlation.
- Project management experience.
- Willingness to travel 2 to 3 days per week across sites.
Preferred
- Background in e-commerce, grocery, or same-day delivery.
- Six Sigma and/or project management certification.
WHAT’S IN IT FOR YOU
- Fair reward - You’ll get a strong fixed salary, no bonus games, no politics. Great work is rewarded clearly and fairly.
- Good food every day - You’ll enjoy a free lunch every day and fresh fruit & veggies in the office. Because good food fuels great work.
- Life, not just work - You’ll have real flexibility three days in the office, 2 days at the Home Office where it suits you. And unlimited paid vacation based on trust.
- Personal growth - You’ll grow as fast as Rohlik does. Every challenge is a chance to learn and make an impact.
- Real impact - What you do here matters. You’ll see your work changing how people eat and live from day one.
- Recognition among colleagues - Your effort won’t go unnoticed. You can recognise others (and be recognised) through peer credits to use in our internal cafeteria.
- Xtra membership - You’ll get free Xtra membership and 10% cashback on everything you buy on Rohlik
- A team that sticks together - You’ll work with people who move fast, support each other and celebrate wins together.
- If this sounds like you - You’re someone who takes ownership, acts fast and gets things done. Ready to bake something great with us?
#LI-ML1
Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives.
WHOOP is looking for an enthusiastic Senior Embedded Engineer to join our Software Organization as part of the Embedded Engineering team. You will work with Hardware, Signal Processing, Manufacturing and Product teams to develop and deliver against Hardware and Software roadmaps. The Embedded team’s mission is to build and deploy stable, accurate, and power efficient firmware platforms for all our in house developed devices via a seamless 24/7 connection and interaction between our mobile apps.
At Whoop, the Embedded team is at the intersection of the Hardware and Software domains, bridging the gap between the physical and the digital world. As a Senior Embedded Engineer you will collaborate with a diverse group of the industry’s best and brightest engineers in supporting current products, as well as developing new cutting edge products that help our members achieve their health and fitness goals with industry leading monitoring and data analysis.
RESPONSIBILITIES:
- Develop and test firmware in C for WHOOP’s product line, including features optimized for low-power performance.
- Take ownership of complex firmware features and ensure they meet performance, power, and reliability goals.
- Debug and resolve challenging issues across software, hardware, manufacturing, and system integration.
- Define, write, and maintain clear technical requirements and documentation.
- Participate in code reviews to ensure clarity, correctness, and adherence to coding standards.
- Design and improve firmware self-tests, validation tools, CI workflows, and internal development tools.
- Support electrical development by evaluating components, bringing up drivers, and contributing to hardware design discussions.
- Leverage AI as a development tool and share learnings with the team.
- Collaborate with Electrical, Signal Processing, Mobile, and Manufacturing teams to validate designs and refine interfaces.
- Mentor teammates by providing guidance on design, implementation, and debugging.
- Identify opportunities to improve performance, power efficiency, stability, and reliability across the firmware platform.
QUALIFICATIONS:
- Bachelor’s or Master’s in Electrical Engineering, Computer Engineering, Computer Science, or a related field.
- 5+ years of embedded firmware development experience.
- Excellent problem-solving and analytical skills, with the ability to resolve ambiguous issues independently.
- Excellent interpersonal, written, and verbal communication skills, with experience mentoring and collaborating across teams.
- Strong experience with electronics debugging tools such as oscilloscopes, multimeters, power supplies, and logic analyzers.
- Proficient with device driver development and 32-bit RISC architectures such as ARM Cortex.
- Proficient in C/C++ programming.
- Strong understanding of electrical engineering fundamentals, with proficiency in reading schematics and hardware specifications.
- Experience working with operating systems (OS) and real-time operating systems (RTOS).
- Strong understanding of system communication protocols such as I2C, SPI, USART/UART, and BLE.
- Experience with version control using git and modern CI/CD workflows.
- Experience with unit, integration, and functional testing for embedded systems.
- Experience with Agile software development practices.
- Experience working on high-volume consumer electronics products preferred.
- Willingness to act as both a team player and a technical leader.
Learn more about our Software Org and how to be successful in your engineering career at WHOOP via our Career Framework https://engineering.prod.whoop.com/careerframework. Also check out our AI studio blog here. https://engineering.prod.whoop.com/ai-studio/
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/ to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $150,000 - $215,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Learn more about WHOOP https://www.whoop.com/us/en/careers/?srsltid=AfmBOopKmph9d0DLBlogZu8mx6do0dzjNS8eJlfc4PQqQtdU6F8DGKBg.
Appbooster — одна из ведущих AdTech-компаний в сфере мобильного маркетинга, работает с 2013 года, привлекла пользователей в более 10 000 приложений. Вакансия Product Marketing Manager в команду мобильного B2C-приложения с DAU 20 000+, где пользователи получают вознаграждение за целевые действия, игровые события и прохождение уровней. Роль на стыке маркетинга и продукта, влияющая на привлечение, вовлечение и удержание пользователей, с возможностью работать с игровыми и виральными механиками и выводом продукта на международные рынки.
Задачи:
— Вести полное маркетинговое сопровождение продукта: формирование гипотез, планирование активностей, запуск и анализ результатов
— Привлекать новых пользователей и развивать каналы привлечения
— Следить за окупаемостью привлечения и искать точки роста эффективности
— Работать с текущей аудиторией: развивать вовлечение, удержание, возвращаемость, снижать отток
— Искать новые источники трафика, запускать тесты и оценивать гипотезы
— Совместно с продуктовой командой улучшать пользовательский опыт и конверсии на разных этапах воронки
— Работать с упоминаниями и отзывами, улучшать пользовательский опыт
— Развивать реферальную программу и искать новые механики привлечения через текущую аудиторию
Требования:
— 5+ лет в продуктовом маркетинге: разработка и реализация маркетинговой стратегии, анализ рынка, конкурентов и аудитории
— Опыт работы с мобильным продуктом, понимание ASO, ASA, in-app и мотивированного трафика
— Знакомство с Amplitude, AppsFlyer, AppMetrica, диплинками и постбэками
— Data-driven подход, работа с DAU, MAU, CTR, CR, ARPU, CAC, ROI, понимание юнит-экономики и когортного анализа
— CRM-маркетинг: пуши, триггерные цепочки, сегментация, реактивация
— Понимание пользовательского опыта, опыт работы с продуктовой и дизайн-командой над UX и конверсиями
— Постановка задач дизайнерам и видеомейкерам, тестирование креативных гипотез, работа с UGC и виральным контентом
— Понимание механики закупки рекламы, постановка задач байерам, работа с медиапланом и оценка рекламных кампаний в web и in-app
— Управление маркетинговыми проектами: планирование, координация, работа с бюджетами, сроками и KPI
Будет плюсом:
— Опыт развития реферальной программы: виральные механики, экономика реферала, защита от накрутки
— Опыт создания контента, понимание основ SEO и ИИ
— Опыт работы с инфлюенс-маркетингом
— Глубокий опыт работы с AI
— Английский B1+
Условия:
— Свобода в выборе гипотез, инструментов и подходов
— Удалённый формат работы без ограничений по локации, гибкий график
— ДМС после 3 месяцев работы
— Корпоративный Mac и необходимые инструменты
— Системный процесс performance review раз в год, быстрый обмен открытым фидбеком
— Компенсация 30% на занятия английским в партнёрских школах или с преподавателем, English speaking club
— Компенсация внешних курсов и программ обучения с индивидуальными условиями
— Открытая и нетоксичная корпоративная культура, прозрачные процессы планирования и принятия решений
— Полноценный онбординг и возможность проявлять себя
— Корпоративные подарки на день рождения
Appbooster — одна из ведущих AdTech-компаний в сфере мобильного маркетинга, работает с 2013 года, привлекла пользователей в 10 000+ приложений. Ищем опытного Product Manager, который возьмёт оунерство над SaaS-платформой Appbooster Platform — технологической платформой для продвижения мобильных приложений с инструментами ASO, аналитикой, запуском и управлением рекламными кампаниями, собственным источником мотивированного трафика и интеграциями с внешними системами. Платформа работает в 115 странах, имеет сложную бизнес- и бэкенд-логику, включая атрибуцию трафика, множество API-интеграций, MCP-сервер и взаимосвязанные процессы.
Задачи:
— владеть продуктом: отвечать за метрики, проверку гипотез, приоритизацию, фокусы команды и достижение результата;
— искать точки роста выручки: анализировать воронку пользователей, юнит-экономику, поведение клиентов, выявлять узкие места и формулировать пути роста платформы;
— запускать эксперименты для проверки гипотез, доводить до выводов через проблему, метрику, ожидаемый эффект и способ проверки;
— самостоятельно ставить задачи дизайну, разработке, тестированию;
— развивать экосистему вокруг платформы (ASO-сервис, связка с ORM) для работы продуктов как единого целого;
— участвовать в адаптации продукта под зарубежные рынки;
— оценивать потенциал направлений и аргументированно предлагать масштабирование или заморозку.
Требования:
— опыт в B2B-продуктах от 3 лет с полным циклом: анализ → гипотеза → запуск → результат → выводы;
— опыт работы с выручкой и монетизацией: Revenue, ARPU, LTV, retention, конверсия в оплату;
— аналитические навыки: самостоятельный анализ данных, построение воронок, выводы;
— опыт постановки задач разработке: написание спецификаций, перевод бизнес-задач в ТЗ без потери деталей;
— использование AI-инструментов в рабочем процессе для исследований, анализа конкурентов, прототипирования, документации.
Будет плюсом:
— понимание мобильного маркетинга и экосистемы сторов: UA, ASO, трекинг (AppsFlyer/Adjust), атрибуция, специфика App Store и Google Play;
— английский от уровня B2;
— опыт в adtech, mobile UA или ASO-инструментах;
— опыт работы с платформенными/маркетплейс-продуктами;
— опыт вывода продукта на международные рынки.
Условия:
— полноценный ownership продукта, минимум бюрократии, фокус на результат;
— свобода в выборе гипотез, инструментов и подходов;
— удалённый формат работы без ограничений по локации и гибкий график;
— ДМС после 3 месяцев работы;
— корпоративный Mac и необходимые инструменты;
— системный процесс performance review раз в год и быстрый обмен открытым фидбеком;
— компенсация 30% затрат на занятия английским в партнёрских школах или с личным преподавателем, English speaking club;
— компенсация внешних курсов и программ обучения с индивидуальными условиями;
— открытая и нетоксичная корпоративная культура, прозрачные процессы планирования и принятия решений;
— полноценный онбординг и возможность проявлять себя;
— корпоративные подарки на день рождения.
Location: London, United Kingdom
Workplace: hybrid
About us
At Xelix, we work with some of the world’s largest companies to automate and strengthen their financial controls. Our AI solutions redefine how Accounts Payable teams operate – moving from manual processes to automated, intelligent workflows.
Xelix is a fast-paced scale-up – things move fast and expectations are high. We raised our Series B with Insight Partners in June 2025 and are expanding aggressively. We have a team
150
talented people pulling together to achieve our goals. Everyone is trusted to take ownership, move fast and have a meaningful impact. We prioritise personal and professional growth, keep things fun, and love to celebrate a milestone together.
In this role you’ll grow, be challenged and help shape the future of Xelix. If you’re excited about building something special with us, we’d love to hear from you.
About the role
As the
Enterprise Account Management Team Lead,
you’ll be responsible for leading a team of Account Managers who manage our Enterprise customer base. You’ll balance people leadership with hands-on account management, coaching your team to deliver world-class customer experiences, retain and grow Enterprise accounts, and drive measurable business outcomes.
What you’ll be doing – team management:
· Lead, mentor, and develop a high-performing team of Enterprise Account Managers.
· Drive team performance to achieve renewal, retention, and expansion targets.
· Guide your team in developing and executing account plans that promote long-term customer success and revenue growth.
· Conduct regular team meetings, deal reviews, and 1:1 coaching sessions to ensure alignment and accountability.
· Work cross-functionally with Sales, Services, Product, and Marketing to enhance the customer journey and operational processes.
· Analyse account health, identify risk indicators, and implement proactive strategies to mitigate churn.
· Report on team KPIs and business metrics, providing insights and recommendations to senior leadership.
· Contribute to process improvements, playbook development, and scalable strategies for managing mid-market accounts.
What you’ll be doing – account management:
· Manage a select portfolio of strategic accounts to model best-in-class customer engagement.
· Build and execute Customer Success Plans (CSPs) with clear outcomes, milestones, stakeholders and value hypotheses.
· Quantify, track and communicate value realisation (ROI/business impact), preparing and presenting goals, KPIs and commercial narratives to executive sponsors and C-suite stakeholders.
· Develop a deep understanding of each customer’s priorities, operating model, systems landscape, and roadmap, using this to shape account strategy and unlock expansion.
· Run proactive account governance (e.g., EBRs/QBRs), ensuring adoption, stakeholder engagement and action plans stay on track.
· Monitor customer health and engagement to identify risk early, lead retention plans, and mobilise internal teams to protect and grow revenue.
· Identify, qualify and progress upsell/cross-sell opportunities, building business cases, aligning stakeholders, and partnering with AEs/founders where needed to close.
· Lead renewals end-to-end: timeline management, commercial negotiation support, stakeholder alignment, and forecasting accuracy.
· Triage technical and non-technical issues with urgency and strong judgement, coordinating the right internal resources while keeping customers informed and confident.
· Be the voice of the customer internally: capture product feedback, influence prioritisation with evidence, and manage expectations on deliverables and timelines.
· Stay close to market trends and the competitive landscape, contributing to strategic initiatives that improve our commercial approach and customer outcomes.
What you’ll bring
You've spent meaningful time in account management within B2B SaaS and you understand how enterprise renewals and expansions actually get done. You're comfortable owning a commercial number and have competent experience of having pricing conversations.
· 5+ years of experience in Account Management in a B2B SaaS or technology-driven company.
· Minimum of 1-2 years of experience leading a team.
· A proven record of achieving or surpassing renewal and expansion targets.
· Exceptional communication, coaching, and relationship-building skills.
· Strong analytical and problem-solving abilities; comfortable working with data to guide decisions.
· Experience using HubSpot CRM is highly desirable.
· Must have experience with MEDDIC.
· A proactive, collaborative approach and the ability to influence cross-functional teams.
· Passion for developing people, improving processes, and delivering exceptional customer value.
What we offer in return
💰 Competitive salary depending on experience + 30% commission
🏝️ 27 days of annual leave (including 3 days Christmas closing) which increases up to 3 days based on tenure, with the option to roll over, buy or sell up to 3 days
🏡 Hybrid working with two days a week from our dog-friendly Hoxton office
💪 On-site gym and cycle to work scheme
🛍️ Employee discount at over 100 retailers
🏥 Comprehensive private medical & dental cover with Vitality
🍼 Enhanced parental leave pay
📚 Learning & development culture – £1,000 personal annual budget
🌍 We’re carbon-neutral and are working towards ambitious carbon reduction goals
🎯 Lots of team socials & activities
☀️ Annual team retreat
Want to learn more?
About us
Xelix blog
Xelix news
Xelix glassdoor
We believe that people from diverse backgrounds, with different identities and experiences make our company and product better. No matter your background, we'd love to hear from you! And if you have a disability, please let us know if there's any way we can make the interview process better for you - we're happy to accommodate!
If you're a recruiting agency - we have an existing list of agencies we work with and we are not currently planning on expanding the list. Neither the Talent team nor hiring managers or the Support team will respond to cold outreach.
This is a full-time position, with standard working hours from 9:00 AM to 6:00 PM, Monday through Friday.
Interview Process
While the exact process may vary slightly depending on the role, our typical interview stages are:
Introductory Call
– A short Teams conversation with a Talent Partner to discuss your background and the opportunity.
Hiring Manager Interview
– A 30–45 minute Teams meeting to explore your experience and fit for the team.
Technical Task or Presentation
– A role-relevant exercise to demonstrate your skills and approach.
Final On-site Interview
– An in-person meeting with our senior leadership team and co-founders at our office.
We strive to make the process clear, efficient, and respectful of your time.
We welcome the responsible use of AI for research and interview preparation, but ask that it isn't used to generate answers during live interviews. We also believe in being transparent - we use Metaview's AI note-taker during interviews so our interviewers can stay fully present. If you'd prefer us not to use it, just let your interviewer know. While you may need to answer eligibility questions as part of your application, we do not use AI to review or make decisions on applications - every application is reviewed fairly by a member of our Talent team.
Location: London, United Kingdom
Workplace: hybrid
About us
At Xelix, we work with some of the world’s largest companies to automate and strengthen their financial controls. Our AI solutions redefine how Accounts Payable teams operate – moving from manual processes to automated, intelligent workflows.
Xelix is a fast-paced scale-up – things move fast and expectations are high. We raised our Series B with Insight Partners in June 2025 and are expanding aggressively. We have a team
150
talented people pulling together to achieve our goals. Everyone is trusted to take ownership, move fast and have a meaningful impact. We prioritise personal and professional growth, keep things fun, and love to celebrate a milestone together.
In this role you’ll grow, be challenged and help shape the future of Xelix. If you’re excited about building something special with us, we’d love to hear from you.
About the role
As the
Enterprise CS/Account Management Team Lead,
you’ll be responsible for leading a team of Account Managers who manage our Enterprise customer base. You’ll balance people leadership with hands-on account management, coaching your team to deliver world-class customer experiences, retain and grow Enterprise accounts, and drive measurable business outcomes.
What you’ll be doing – team management:
· Lead, mentor, and develop a high-performing team of Enterprise Account Managers.
· Drive team performance to achieve renewal, retention, and expansion targets.
· Guide your team in developing and executing account plans that promote long-term customer success and revenue growth.
· Conduct regular team meetings, deal reviews, and 1:1 coaching sessions to ensure alignment and accountability.
· Work cross-functionally with Sales, Services, Product, and Marketing to enhance the customer journey and operational processes.
· Analyse account health, identify risk indicators, and implement proactive strategies to mitigate churn.
· Report on team KPIs and business metrics, providing insights and recommendations to senior leadership.
· Contribute to process improvements, playbook development, and scalable strategies for managing mid-market accounts.
What you’ll be doing – account management:
· Manage a select portfolio of strategic accounts to model best-in-class customer engagement.
· Build and execute Customer Success Plans (CSPs) with clear outcomes, milestones, stakeholders and value hypotheses.
· Quantify, track and communicate value realisation (ROI/business impact), preparing and presenting goals, KPIs and commercial narratives to executive sponsors and C-suite stakeholders.
· Develop a deep understanding of each customer’s priorities, operating model, systems landscape, and roadmap, using this to shape account strategy and unlock expansion.
· Run proactive account governance (e.g., EBRs/QBRs), ensuring adoption, stakeholder engagement and action plans stay on track.
· Monitor customer health and engagement to identify risk early, lead retention plans, and mobilise internal teams to protect and grow revenue.
· Identify, qualify and progress upsell/cross-sell opportunities, building business cases, aligning stakeholders, and partnering with AEs/founders where needed to close.
· Lead renewals end-to-end: timeline management, commercial negotiation support, stakeholder alignment, and forecasting accuracy.
· Triage technical and non-technical issues with urgency and strong judgement, coordinating the right internal resources while keeping customers informed and confident.
· Be the voice of the customer internally: capture product feedback, influence prioritisation with evidence, and manage expectations on deliverables and timelines.
· Stay close to market trends and the competitive landscape, contributing to strategic initiatives that improve our commercial approach and customer outcomes.
What you’ll bring
You've spent meaningful time in account management within B2B SaaS and you understand how enterprise renewals and expansions actually get done. You're comfortable owning a commercial number and have competent experience of having pricing conversations.
· 5+ years of experience in Account Management in a B2B SaaS or technology-driven company.
· Minimum of 1-2 years of experience leading a team.
· A proven record of achieving or surpassing renewal and expansion targets.
· Exceptional communication, coaching, and relationship-building skills.
· Strong analytical and problem-solving abilities; comfortable working with data to guide decisions.
· Experience using HubSpot CRM is highly desirable.
· Must have experience with MEDDIC.
· A proactive, collaborative approach and the ability to influence cross-functional teams.
· Passion for developing people, improving processes, and delivering exceptional customer value.
What we offer in return
💰 Competitive salary depending on experience + commission
🏝️ 27 days of annual leave (including 3 days Christmas closing) which increases up to 3 days based on tenure, with the option to roll over, buy or sell up to 3 days
🏡 Hybrid working with two days a week from our dog-friendly Hoxton office
💪 On-site gym and cycle to work scheme
🛍️ Employee discount at over 100 retailers
🏥 Comprehensive private medical & dental cover with Vitality
🍼 Enhanced parental leave pay
📚 Learning & development culture – £1,000 personal annual budget
🌍 We’re carbon-neutral and are working towards ambitious carbon reduction goals
🎯 Lots of team socials & activities
☀️ Annual team retreat
Want to learn more?
About us
Xelix blog
Xelix news
Xelix glassdoor
We believe that people from diverse backgrounds, with different identities and experiences make our company and product better. No matter your background, we'd love to hear from you! And if you have a disability, please let us know if there's any way we can make the interview process better for you - we're happy to accommodate!
If you're a recruiting agency - we have an existing list of agencies we work with and we are not currently planning on expanding the list. Neither the Talent team nor hiring managers or the Support team will respond to cold outreach.
This is a full-time position, with standard working hours from 9:00 AM to 6:00 PM, Monday through Friday.
Interview Process
While the exact process may vary slightly depending on the role, our typical interview stages are:
Introductory Call
– A short Teams conversation with a Talent Partner to discuss your background and the opportunity.
Hiring Manager Interview
– A 30–45 minute Teams meeting to explore your experience and fit for the team.
Technical Task or Presentation
– A role-relevant exercise to demonstrate your skills and approach.
Final On-site Interview
– An in-person meeting with our senior leadership team and co-founders at our office.
We strive to make the process clear, efficient, and respectful of your time.
We welcome the responsible use of AI for research and interview preparation, but ask that it isn't used to generate answers during live interviews. We also believe in being transparent - we use Metaview's AI note-taker during interviews so our interviewers can stay fully present. If you'd prefer us not to use it, just let your interviewer know. While you may need to answer eligibility questions as part of your application, we do not use AI to review or make decisions on applications - every application is reviewed fairly by a member of our Talent team.
Location: New York, NY (HQ)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
About the Role
You will serve as a front-line manager for a team of Sales Development Representatives, responsible for outbound prospecting and pipeline generation across Ramp’s SMB segment.
You will lead and evolve the SMB sales development motion by providing 1:1 coaching, onboarding, training, and mentorship; setting team strategy; and partnering closely with Sales, Marketing, Product, and Executive Leadership to drive pipeline and business outcomes.
As a member of the Sales Leadership team, you will play a critical role in developing SDR talent, scaling effective outbound practices, and continuously refining Ramp’s SMB go-to-market motion.
WHAT YOU'LL DO
- Build and scale the SMB SDR function by evolving team operating rhythms, playbooks, coaching standards, and processes for an open-territory outbound motion.
- Set and maintain a high-performing culture by overseeing daily SDR activity, pipeline generation, and quota performance to ensure key performance metrics are met.
- Hire, onboard, and train new SDRs on Ramp’s products, buyer personas, competitive landscape, prospecting strategy, and tools through hands-on methods including role-plays.
- Develop and execute career-growth and leadership plans for direct reports, including daily 1:1 mentorship and coaching on time management, objection handling, prospecting tactics, active listening, and pipeline creation.
- Coach SDRs on effective multichannel outbound prospecting, including account research, relevant messaging, call execution, and using AI tools to improve efficiency and quality.
- Partner with AEs and Sales and Marketing counterparts on pipeline-generation, territory, and prospecting initiatives that support SMB business objectives.
- Report on team performance, pipeline health, and forecasts to senior leadership.
- Improve team output and efficiency over time by identifying opportunities to optimize systems, processes, enablement, and AI-supported workflows.
- Establish and maintain a library of prospecting resources, best practices, and training materials for the SMB SDR team.
- Represent the SMB Sales Development team cross-functionally with leaders across Sales, Marketing, Product, and other departments.
WHAT YOU NEED
- Minimum of 2 years of quota-carrying sales experience as an individual contributor, with a proven, consistent track record exceeding goals
- Minimum of 2 years of experience building and leading sales development teams with a proven track record of exceeding goal
- Prior demonstrated success in fast-paced, results-oriented GTM environments, ideally at SaaS companies, and history of consistently performing above quota in an outbound sales environment
- A passion and excitement for hiring, with a thoughtful approach to team planning and development
- Ability to articulate contractual, technical, and financial value points to customers, including executive leaders
- Proficiency in data analytics tools (ie. Salesforce, Looker, and Excel) and familiarity with email and call automation platforms
- High proficiency with AI tools (Claude, OpenAI, etc.), with the ability to incorporate tooling into prospecting, coaching, team workflows, and process improvement to drive greater SDR productivity
- Ability to leverage data to drive decisions, create systems, and identify process improvements to improve efficiency
- Strong collaboration and influencing skills, demonstrated through excellent communication and presentation skills
NICE-TO-HAVES
- Experience with financial services sales in a full cycle sales role
- Experience at a high-growth startup
- Bachelor's degree from an accredited university
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Remote - Europe
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role
Nebius is hiring a Forward Deployed Engineer to work alongside Physical AI customers, shape our core infrastructure products, and test ideas for what we should build next.
You will work with enterprises, ISVs, and digital-native companies running training, simulation, synthetic data, evaluation, and model serving workloads. By understanding their systems and helping them reach production, you will uncover requirements that inform our Cloud, Serverless, and Token Factory teams. The goal is to connect needs across Physical AI industries with product decisions, including improvements that benefit enterprise customers more broadly.
You will also investigate opportunities for new Nebius products. You will develop hypotheses about unmet needs, examine demand and existing alternatives, and build prototypes to test with customers. Your findings will help determine which opportunities deserve investment and what an initial product should deliver.
The work is hands-on. You will write code, deploy and benchmark models, build agents, and troubleshoot infrastructure alongside customer engineers.
The position is part of the Physical AI go-to-market team, with close collaboration across customers, NVIDIA, Product, and Engineering.
What you will do
Work with customer engineers to understand their workloads, infrastructure constraints, and production requirements.
Translate Physical AI use cases into requirements that Cloud, Serverless, and Token Factory teams can use, backed by measurements and customer evidence.
Identify enterprise adoption barriers and common needs across industries. Work with Product and Engineering to assess gaps and test improvements with customers.
Build agents that set up, run, and debug Physical AI workloads, connecting them to clusters, schedulers, storage, and model servers.
Deploy and benchmark open-weight models with serving stacks such as vLLM or SGLang, then tune them for customer workloads.
Build prototypes and run technical evaluations to answer specific questions about performance, reliability, and product fit.
Assess demand and existing alternatives for opportunities outside current product teams’ scope, then build where there is a clear market.
Debug across Python, agents, model servers, Kubernetes, GPUs, networking, and storage. Turn successful setups into reusable scripts, deployments, and short guides.
What we are looking for
Three or more years in software engineering, cloud infrastructure, DevOps, ML infrastructure, or similar, including ownership of a production service, cluster, or platform.
Experience working directly with customers or external engineers to scope problems, run evaluations, and explain technical tradeoffs.
Ability to turn an unfamiliar customer problem into concrete infrastructure requirements.
Practical experience building with LLMs or agents, at work or independently, with an understanding of their internals (e.g., transformers, KV caching, or tool calling) and how to evaluate their outputs.
Familiarity with enterprise infrastructure requirements, including identity and access management, network isolation, security, monitoring, and reliability.
Strong Python and Linux skills: you can read unfamiliar code, automate a setup, and debug from logs and metrics.
Practical experience with containers and Kubernetes, including configuration, networking, storage, and scheduling.
A record of getting useful software working with incomplete requirements, measuring results, and following through with the people using it.
Helpful experience
Enterprise customer engineering, solutions architecture, consulting, or taking a new product from an initial customer problem to adoption.
Distributed compute such as Ray, Slurm, Spark, or multi-GPU jobs.
NVIDIA GPU workloads, including memory management, drivers, CUDA, NCCL, and monitoring.
Model serving with vLLM, SGLang, TensorRT-LLM, or TGI.
Robotics, simulation, synthetic data, reinforcement learning, world models, or tools such as Isaac Sim, Isaac Lab, Omniverse, and Cosmos.
Infrastructure automation and enterprise integrations, including Terraform, CI/CD, private connectivity, and identity federation.
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
About the Department
Cloudflare's Network Engineering Team builds and runs the infrastructure that runs our software. The Engineering Team is split into two groups: one handles product development and the other handles operations. Product development covers both new features and functionality and scaling our existing software to meet the challenges of a massively growing customer base. The operations team handles one of the world's largest networks with data centers in 190 cities worldwide and a couple of large specialized data centers for internal needs.
About the role
Cloudflare operates a large global network spanning hundreds of cities (data centers). You will join a team of talented network automation engineers who are building software solutions to improve network resilience and reduce engineering operational toil.
You will work on a range of tools, infrastructure and services - new and existing - with an aim to elegantly and efficiently solve problems and deliver practical, maintainable and scalable solutions. Leverage AI tools and automated assistants to streamline daily workflows.
Examples Of Desirable Skills, Knowledge And Experience
BA/BS in Computer Science or equivalent experience
3+ years of proven experience in developing software components for network automation.
Understanding of software development principles, design patterns, and various programming languages (like python and golang)
Proficient with modern Unix/Linux operating systems/distributions
Experience in MySQL, Postgres, Clickhouse (or equivalent SQL language)
Experience with CI/CD, containers and/or virtualization
Experience with Observability systems like prometheus, grafana (or equivalents)
Demonstrated experience working alongside AI assistants or automated tools to augment task execution and project delivery
Bonus Points:
Knowledge of Networking engineering, with competencies in Layer 2 and Layer 3 protocols and vendor equipment: Cisco, Juniper, etc.
Experience building and maintaining large distributed systems
Experience managing internal and/or external customer requirements and expectations
Compensation
Compensation may be adjusted depending on work location.
For Portugal based hires: Estimated annual salary of €45,000-62,000.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: United Kingdom
Workplace: Remote
Our Solutions Architecture team understands high-level business strategy and translates it into technical requirements for our customers. We love figuring out ways to stretch the limits of what is technically possible. Our job is to provide technical leadership and guidance to customers, prospects, and partners, helping them visualise the steps to achieve their business objectives, and then delivering the outcome with them.
This role spans the whole customer journey. Before the sale, you are the technical lead alongside our Sales team, shaping the solution and earning the technical win. After the sale, you stay with the customer and deliver it, owning the hands-on work that turns a signed contract into a working, adopted capability. You own the outcome, not just the design. When a customer asks a question, you answer it.
As a Solutions Architect, you'll develop a deep understanding of Chainalysis' solutions and offerings, explaining complex topics to a variety of audiences in a compelling yet understandable way. You'll directly impact some of our most strategic private sector customers, and throughout all of these activities you'll provide feedback that improves the value and experience customers have with Chainalysis' solutions.
In this role, you'll:
- Partner with the Sales team as the technical lead, running discovery, demonstrations, and proofs of value, and leading the discussions on value creation and solution development that achieve the technical win
- Design customer-specific solutions for the deployment and integration of Chainalysis products, and give guidance on technical challenges ranging from high-level architecture to code implementation
- Own the post-sale customer experience end to end, configuring, deploying, and tuning our products yourself rather than coordinating others who do it, and working alongside customer teams so they become self-sufficient
- Drive sustained adoption and measurable value, from fast onboarding through to the ongoing work of monitoring usage, reviewing product health, tuning rules and alerts, and intervening when adoption slips
- Map customer workflows to capabilities across the product suite, including investigations, compliance, security, and data analysis solutions
- Investigate using Chainalysis tooling to a competent standard, tracing, attributing, and analysing on the platform, so you can surface actionable insights and integrate Chainalysis into the customer's compliance and risk workflows
- Be the person customers look to for answers, resolving technical, compliance, analytical, and operational questions directly, and owning time-sensitive decisions by validating signals quickly and moving the right matters through the correct escalation path
- Communicate and translate complex technical requirements to our Product and Engineering teams, including data gaps such as unclustered or unattributed services that you find in the field
- Become a trusted technical advisor to both internal and external customers, identifying business opportunities and substantially increasing our foothold with private sector customers and prospects
We're looking for candidates who have:
- Worked in or directly with our private sector customer types: banks, cryptocurrency exchanges, payment processors, and blockchain developers
- Practical understanding of compliance, investigative, and risk workflows, and can speak credibly from practitioner experience in investigations, compliance, fraud, risk, or security
- A technical generalist background, comfortable with REST API integrations and familiar with how data is structured in SQL, and always interested in learning more
- Experience of account or customer management for an enterprise SaaS business, including commercial awareness and partnering with sales counterparts on renewals and expansion
- The ability to communicate clearly with both technical and executive audiences
- Curiosity, fast learning, and motivation to solve difficult customer problems
- A collaborative approach and generosity with knowledge
- Fluency in English
Nice to have experience:
- Financial compliance and anti-money laundering obligations
- Proficiency in Python, REST API integrations, and SQL databases
- Hands-on use of AI tooling to improve delivery quality or speed
- Experience handling sensitive data and proprietary methods, and protecting them while using them effectively
AI at Chainalysis
AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it.
AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before.
About Chainalysis
Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation.
You belong here.
At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture.
We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here https://go.chainalysis.com/rs/503-FAP-074/images/Interview%20Accommodations%20Request.pdf. We can’t wait to meet you.
Location: Amsterdam, Netherlands
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role
Nebius is building and deploying large-scale AI infrastructure across multiple data centers. Our Hardware Deployment Engineering team is responsible for the technical bring-up, validation, troubleshooting and handover of new GPU, compute and storage infrastructure.
We are looking for
a Hardware Deployment Engineering Team Lead
to manage and develop the Deployment Engineering team across EMEA. This is a hands-on technical leadership role that combines people management, capacity planning, project coordination and infrastructure engineering.
You will lead engineers working across new data center launches and expansion projects. You will also serve as the primary point of contact between Deployment Engineering, project management, Data Center Operations and other engineering teams & will report to the Head of Hardware Delivery and Deployment.
This position is based at our headquarters in Amsterdam, the Netherlands. Remote work is not available for this role. Regular travel to data centers across EMEA will be required
Your responsibilities will include:
Lead the Deployment Engineering team
Manage a team of Deployment Engineers across EMEA.
Hold regular 1:1s, provide feedback, set expectations, and support engineers in their development.
Assign responsibilities and make sure engineers have clear ownership during deployments.
Identify skill gaps and build technical depth within the team.
Support hiring, onboarding, and performance management as the team grows.
Remove blockers for engineers and escalate organizational or technical issues when necessary.
Own deployment engineering planning
Represent Deployment Engineering in project planning and synchronization meetings for new data center launches.
Understand upcoming deployment milestones and translate them into engineering resource requirements.
Plan engineer allocation across multiple parallel projects and deployment phases.
Make sure the right technical expertise is available for hardware bring-up, testing, troubleshooting, and acceptance.
Identify resource conflicts and delivery risks early rather than reacting to them during deployment.
Maintain a clear view of team capacity, project priorities, travel requirements, and upcoming workload.
Drive technical execution
Ensure deployment testing and hardware bring-up are executed consistently and to the required quality level.
Support engineers with complex hardware, firmware, Linux, and systems troubleshooting.
Step into critical technical issues when deeper investigation or coordination is required.
Drive problems toward a clearly identified failure domain, root cause, or actionable escalation.
Coordinate with R&D, DC Operations, vendors, ODMs, and other engineering teams when issues cross organizational boundaries.
Make sure deployment findings result in fixes, documentation, tooling, or process improvements rather than remaining one-off solutions.
Improve how we deploy infrastructure
Build repeatable deployment processes, standards, checklists, and troubleshooting practices.
Improve the quality and predictability of hardware testing and acceptance.
Identify recurring deployment problems and drive systemic fixes upstream into factory, hardware, firmware, tooling, or operational processes.
Improve handover from Deployment Engineering to steady-state operations.
Help develop automation and tooling that reduce manual work and increase deployment scale.
We expect you to have:
Strong experience with server hardware, data center infrastructure, or large-scale systems deployment.
Experience leading engineers, either as a formal people manager or as a strong technical/team lead with clear ownership for other engineers.
Ability to plan resources and coordinate engineering work across several projects running in parallel.
Strong ownership mindset and the ability to operate in environments where procedures are incomplete and problems are not yet well understood.
Ability to challenge assumptions, investigate beyond the immediate symptom, and drive issues to resolution.
Strong communication skills and the ability to work effectively with project managers, engineering teams, operations, and external vendors.
Comfortable working directly in data centers and traveling across EMEA when required.
It will be an added bonus if you have:
Linux troubleshooting skills and a solid understanding of modern server architecture.
Experience diagnosing hardware and infrastructure problems across components such as CPU, memory, NVMe, PCIe, NICs, BMC, BIOS, and firmware.
Experience deploying GPU or AI infrastructure at scale.
Experience with large server fleets or hyper-scale environments.
Experience working with ODMs or server vendors during production, deployment, or failure investigation.
Experience with automated hardware validation or fleet-level testing.
Experience building a deployment, infrastructure, SRE, hardware reliability, or similar engineering team.
What success looks like
You will not be measured by how many individual servers you personally troubleshoot or deploy.
Success means that Deployment Engineering operates as a reliable function: projects know when and how to engage the team, engineers are assigned to the right work, technical problems are driven to resolution, deployment risks are visible early, engineers are developing, and new infrastructure can move from delivery to operational readiness predictably.
You will be the person the Head of Hardware Delivery and Deployment can rely on to run the EMEA Deployment Engineering function day to day, while also continuously improving how the team operates and scales.
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations: London
About Engineering at Cloudflare
Cloudflare's Engineering team is responsible for the software platform that serves tens of millions of HTTP requests per second on average. We also build and run the tools that empower our colleagues to rapidly deliver products to market, as well as monitor and deploy software updates across the globe to over 200+ data centers. You'll experience the full breadth of technologies needed to run one of the world's largest networks serving the world's largest customers such as Shopify and VISA.
About The Team
The CDN Configuration team oversees the end-to-end configuration ecosystem across our edge platform. Our core mission is delivering a coherent, safe, highly performant, and resilient experience that empowers customers to modify their traffic routing with absolute confidence. We enable users to build and tailor their own virtual network by rapidly generating settings and deploying updates globally without friction. While core teams engineer individual edge components, our group architecturally unifies these capabilities, enabling customers to seamlessly orchestrate their entire pipeline.
What you'll do
Collaborating with skilled software professionals, you will deliver robust mechanisms that grant users total governance and safety across their network settings. Your focus involves architecting services that let users seamlessly prototype, execute, evaluate, and discard tailored traffic rules, ensuring optimal alignment with their operational requirements. This scope extends far beyond a solitary codebase; you will directly interface with distributed edge platforms, partnering with cross-functional groups to streamline and fortify our global infrastructure.
In this role, you will stand at the intersection of core application deployment and infrastructure operations, driving technical alignment alongside engineering peers across the organization.
Examples of desirable skills, knowledge and experience
Solid competencies in practical computer science, applying the right algorithms, data structures, concurrency control systems to software design, and building large, distributed systems
Experience operating production systems safely — deployment, rollout, rollback, and observability
Driving communication and consensus across teams
A drive for continuous improvement when it comes to both operations and new product development
Bonus Points
These are things which the role is likely to require; we're happy to help you learn on the job, but prior experience is beneficial
Experience of languages: Rust, Go
Knowledge of web servers and web protocols
Distributed systems, and distributed configuration or state-distribution systems
Experience with safe deployment: progressive rollout, versioning/snapshots, CI/CD
Web security issues and industry standards
Most importantly, we are looking for people who want to learn something new. We maintain the largest web server in the world, and we face unique challenges. You will be collaborating and designing innovative solutions to improve the life of millions of people around the globe, everywhere they are, whatever their needs are.
Join and help us build a better Internet!
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Remote - USA
Workplace: Remote
YOUR TURN TO START THE CONVERSATION.
WRITE THE FUTURE AT RASA.
Conversation. It’s the thread between our product and our people. The tool that enables us to forge relationships through compassion and expertise. To find the connection between our differences. It keeps us close together across borders and backgrounds and helps us create our shared vision.
Rasa means tight-knit. We get to the point and have the courage to ask ‘why?’. Because through relentless experimentation, passion, and vision, we’re transforming the way people interact with organizations through AI.
That’s Rasa. That’s our message.
Join us and add yours.
ABOUT THIS ROLE
We are looking for a top-performing Enterprise Account Executive to join our team, modeled after the industry's best "technical closers." You will drive revenue growth by identifying, cultivating, and closing complex deals with Fortune 500 and Global 2000 enterprises. In this role, you’ll take the time to understand each prospect’s unique challenges, map them to Rasa’s platform, and clearly show how we can deliver value — both to end users and to decision-makers.
You will understand and communicate how Rasa can be used across multiple industries and then manage complex deal cycles.
We’re a startup, so you’ll have to be comfortable rolling up your sleeves and doing whatever is required to support our mission. However, you can expect to:
- Build and execute a territory plan to target high-value enterprise accounts. Like our top reps, you are expected to be a "full-cycle" hunter, generating your own pipeline while collaborating with SDRs and Marketing.
- Navigate multi-stakeholder sales cycles (6-12 months) involving technical champions (Developers, Architects) and economic buyers (C-Suite, LOB Heads)
- Bridge the gap between technical value and business outcomes. You must be comfortable discussing APIs, open-source models, or infrastructure integration with engineering teams.
- Lead a virtual account team (Solutions Engineers, Customer Success, Product) to win the technical win and the commercial win
- Drive and prove technical capabilities and business value of Rasa’s platform
- Forecast and manage your sales activity and pipeline to consistently hit revenue targets
- Work closely with our customer success team and develop new opportunities for our existing customers
- Collect and deliver customer feedback to the product team
The role is:
Full-time - 100% Remote - Continental USA
This is a remote position, but the person needs to be based in the Continental USA
- Rasa cannot assist with work authorization (visa sponsorship) for candidates located in the USA.
ABOUT YOU
You are excited about AI assistants, machine learning and letting people interact with machines through text and speech. You are an experienced self-starter who works well with little supervision. You should be able to use your unique personality, creativity and grit to expand our pipeline with new high profile prospects while working with our key customers to increase Rasa’s adoption. Ideal candidates have:
- 3+ years experience in sales, specifically in complex technical domains (e.g., AI/ML, DevOps, Database/Infra)
- A proven track record of selling large deals to Global 2000 enterprises (top 10% performance)
- Proven history of consistently exceeding quotas ($1M+ ARR targets)
- Experience closing six-figure deals
- You don't need to code, but you must be "code-literate" or "infrastructure-fluent." - you can hold your own in a room with Engineering Directors
- A self-driven professional who works with urgency and accountability, demonstrated by a track record of building pipeline from scratch and a creative, customer-centric hunter mindset.
- Familiarity with sales methodologies like MEDDPICC, Challenger, or Command of the Message
- You are ready to meet customers and prospects across your territory
MEET YOUR TEAM
This role sits within our Sales department, reporting into Will, our Global Head of Business Development. You will work with a solutions engineer and business development representative to build out your territory, progress opportunities through the buying journey and establish a partnership with key customers.
FREQUENTLY ASKED QUESTIONS
You can find answers to FAQs about this role specifically on our Enterprise Account Executive - FAQ sheet https://rasa.notion.site/Enterprise-Account-Executive-Bay-Area-USA-FAQ-s-249ab0adfd2a4c31982961a72770249b?pvs=73.
WHAT YOU CAN EXPECT FROM US
- Flexible hours and a dedicated remote budget
- A stipend for professional development & 6 paid education days to help you grow within your role
- Unlimited PTO + paid sick leave + paid public holidays
- A Macbook, and other tech to help you do your job
- We have regular remote team events, as well as an annual company-wide offsite
- Health benefits
- 401(k) contribution with up to 4% match
- Equity options
You can find more information about our benefits per location here: Rasa Perks & Benefits https://rasa.notion.site/Rasa-Benefits-Perks-5bf7e7e5380240bf9aa5bb6ae488aec9
ABOUT US
Rasa is the agent building platform for AI product teams, enabling engineers and business teams to build, test, and ship agents together at speed. Enterprises across banking, insurance, telecom, healthcare, and retail use Rasa to create agents they can fully own, from customer service and voice to internal support. Teams can see exactly how every agent works, run it in their own environment, and make it as governable as each moment demands. And because Rasa slots into a team’s existing stack, new use cases reach customers sooner.
Rasa is privately held with funding from StepStone, PayPal, Accel, Andreessen Horowitz, Basis Set Ventures, and others. The company was founded in 2016 and is remote-first with a global presence.
Rasa is an equal opportunity employer. We are still a small team and are committed to growing inclusively. We want to augment our team with talented, compassionate people irrespective of race, color, religion, national origin, sex, physical or mental disability, or age.
PLEASE BE MINDFUL OF THE HIRING LOCATION(S) LISTED.
You must be located in and a resident of the location(s) listed for us to proceed with your application.
Location: Serbia
Job overview
Find the right publications, blogs, newsletters, social media personalities, and collaborators that fit our messaging and reach our audience, then run outreach to land guest posts, features, backlinks, and partnerships. This is a research-and-relationships role, not a technical SEO role.
Key responsibility
Research & Market Intelligence
Conduct in-depth research on companies, industries, competitors, AI trends, publications, communities, influencers, analysts, and technology ecosystems.
Identify partnership, collaboration, sponsorship, and business development opportunities.
Build and maintain high-quality prospect databases using CRM and research tools.
Monitor competitor activities, emerging technologies, and market trends to uncover growth opportunities.
Research speaking opportunities, conferences, webinars, podcasts, and industry events.
Outreach & Relationship Management
Execute personalized email, LinkedIn, and multi-channel outreach campaigns.
Build and nurture relationships with founders, executives, partners, influencers, journalists, editors, analysts, customers, and community leaders.
Manage outreach campaigns from prospecting through follow-ups and relationship development.
Coordinate meetings, partnership discussions, and follow-up activities.
Maintain accurate CRM records and outreach documentation.
Media, Publications & Public Relations
Research and identify relevant Tier-1, Tier-2, and niche B2B publications, technology blogs, AI websites, newsletters, podcasts, and media outlets across the US.
Build relationships with editors, journalists, contributors, publishers, and media partners.
Pitch guest articles, thought leadership content, executive interviews, case studies, press releases, and company announcements.
Coordinate the end-to-end publication process, including outreach, follow-ups, content submission, approvals, and publication tracking.
Identify opportunities for podcast appearances, webinars, panel discussions, awards, and speaking engagements.
Track media coverage, publication performance, and earned media opportunities.
Partnerships & Community Development
Identify and develop partnerships with AI communities, developer communities, SaaS platforms, industry associations, and technology organizations.
Research opportunities to list company products, tools, SDKs, APIs, and services on relevant directories, marketplaces, review platforms, and industry websites.
Build relationships with newsletter publishers, community managers, influencers, and ecosystem partners.
Support co-marketing initiatives, strategic partnerships, and collaborative campaigns.
Engage with relevant online communities across LinkedIn, Reddit, Slack, Discord, GitHub, Hacker News, Product Hunt, and other professional platforms.
Performance & Reporting
Track outreach KPIs including response rates, meetings booked, partnerships initiated, publication placements, and engagement metrics.
Maintain dashboards and reports on outreach performance and partnership activities.
Continuously optimize outreach strategies through testing and data-driven insights.
Location: Romania
Job overview
Find the right publications, blogs, newsletters, social media personalities, and collaborators that fit our messaging and reach our audience, then run outreach to land guest posts, features, backlinks, and partnerships. This is a research-and-relationships role, not a technical SEO role.
Key responsibility
Research & Market Intelligence
Conduct in-depth research on companies, industries, competitors, AI trends, publications, communities, influencers, analysts, and technology ecosystems.
Identify partnership, collaboration, sponsorship, and business development opportunities.
Build and maintain high-quality prospect databases using CRM and research tools.
Monitor competitor activities, emerging technologies, and market trends to uncover growth opportunities.
Research speaking opportunities, conferences, webinars, podcasts, and industry events.
Outreach & Relationship Management
Execute personalized email, LinkedIn, and multi-channel outreach campaigns.
Build and nurture relationships with founders, executives, partners, influencers, journalists, editors, analysts, customers, and community leaders.
Manage outreach campaigns from prospecting through follow-ups and relationship development.
Coordinate meetings, partnership discussions, and follow-up activities.
Maintain accurate CRM records and outreach documentation.
Media, Publications & Public Relations
Research and identify relevant Tier-1, Tier-2, and niche B2B publications, technology blogs, AI websites, newsletters, podcasts, and media outlets across the US.
Build relationships with editors, journalists, contributors, publishers, and media partners.
Pitch guest articles, thought leadership content, executive interviews, case studies, press releases, and company announcements.
Coordinate the end-to-end publication process, including outreach, follow-ups, content submission, approvals, and publication tracking.
Identify opportunities for podcast appearances, webinars, panel discussions, awards, and speaking engagements.
Track media coverage, publication performance, and earned media opportunities.
Partnerships & Community Development
Identify and develop partnerships with AI communities, developer communities, SaaS platforms, industry associations, and technology organizations.
Research opportunities to list company products, tools, SDKs, APIs, and services on relevant directories, marketplaces, review platforms, and industry websites.
Build relationships with newsletter publishers, community managers, influencers, and ecosystem partners.
Support co-marketing initiatives, strategic partnerships, and collaborative campaigns.
Engage with relevant online communities across LinkedIn, Reddit, Slack, Discord, GitHub, Hacker News, Product Hunt, and other professional platforms.
Performance & Reporting
Track outreach KPIs including response rates, meetings booked, partnerships initiated, publication placements, and engagement metrics.
Maintain dashboards and reports on outreach performance and partnership activities.
Continuously optimize outreach strategies through testing and data-driven insights.
Location: Poland
Job overview
Find the right publications, blogs, newsletters, social media personalities, and collaborators that fit our messaging and reach our audience, then run outreach to land guest posts, features, backlinks, and partnerships. This is a research-and-relationships role, not a technical SEO role.
Key responsibility
Research & Market Intelligence
Conduct in-depth research on companies, industries, competitors, AI trends, publications, communities, influencers, analysts, and technology ecosystems.
Identify partnership, collaboration, sponsorship, and business development opportunities.
Build and maintain high-quality prospect databases using CRM and research tools.
Monitor competitor activities, emerging technologies, and market trends to uncover growth opportunities.
Research speaking opportunities, conferences, webinars, podcasts, and industry events.
Outreach & Relationship Management
Execute personalized email, LinkedIn, and multi-channel outreach campaigns.
Build and nurture relationships with founders, executives, partners, influencers, journalists, editors, analysts, customers, and community leaders.
Manage outreach campaigns from prospecting through follow-ups and relationship development.
Coordinate meetings, partnership discussions, and follow-up activities.
Maintain accurate CRM records and outreach documentation.
Media, Publications & Public Relations
Research and identify relevant Tier-1, Tier-2, and niche B2B publications, technology blogs, AI websites, newsletters, podcasts, and media outlets across the US.
Build relationships with editors, journalists, contributors, publishers, and media partners.
Pitch guest articles, thought leadership content, executive interviews, case studies, press releases, and company announcements.
Coordinate the end-to-end publication process, including outreach, follow-ups, content submission, approvals, and publication tracking.
Identify opportunities for podcast appearances, webinars, panel discussions, awards, and speaking engagements.
Track media coverage, publication performance, and earned media opportunities.
Partnerships & Community Development
Identify and develop partnerships with AI communities, developer communities, SaaS platforms, industry associations, and technology organizations.
Research opportunities to list company products, tools, SDKs, APIs, and services on relevant directories, marketplaces, review platforms, and industry websites.
Build relationships with newsletter publishers, community managers, influencers, and ecosystem partners.
Support co-marketing initiatives, strategic partnerships, and collaborative campaigns.
Engage with relevant online communities across LinkedIn, Reddit, Slack, Discord, GitHub, Hacker News, Product Hunt, and other professional platforms.
Performance & Reporting
Track outreach KPIs including response rates, meetings booked, partnerships initiated, publication placements, and engagement metrics.
Maintain dashboards and reports on outreach performance and partnership activities.
Continuously optimize outreach strategies through testing and data-driven insights.
Location: Mumbai
Workplace: onsite
About Lyra
Lyra Health is the leading provider of mental health solutions for employers supporting more than 20 million people globally. The company has delivered 13 million sessions of mental health care, published more than 20 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions.
The Junior Clinical Case Manager (Jr. CCM) operates as a vital link between direct clinical care and operational oversight within Lyra Health’s mental health delivery model in India. This permanent position encompasses first-line helpline and crisis management, clinical intake triage, and the delivery of structured, workplace-focused short-term therapy. Beyond direct care, the role drives quality assurance and operational compliance by auditing clinical documentation, monitoring outcome metrics such as CORE-10, preventing clinical drift, and managing affiliate network relationships and onboarding. Requiring a Master’s degree in Clinical or Counseling Psychology, three to six years of progressive clinical experience—preferably in EAP or corporate mental health environments—and fluency in English and Hindi, the Jr. CCM blends high-level clinical risk assessment with detail-oriented case management to ensure high quality, scalable care across the provider network.
Purpose of the Job:
To manage clinical operations, facilitate referrals, and monitor the quality of care delivered by the provider network.
It is a permanent position focused on operationalizing high-quality clinical care.
Working Hours: 48 hours per week.
Schedule: 5 or 6 days a week; various shifts may be applicable.
Hybrid Work: Hybrid working can be considered as per the need of the job.
Responsibilities:
1. Helpline & Crisis Management
Serve as the primary first point of contact for employees and their dependents accessing the Lyra helpline via telephone, live chat, or email.
Provide immediate "in-the-moment" clinical support to callers in distress, utilizing psychological first aid and stabilization techniques.
Conduct comprehensive clinical risk assessments for every contact to identify potential self-harm, ideation, or risk to others, adhering to Lyra’s established risk protocols.
Manage emergency interventions and coordinate with local emergency services or internal senior clinical leads when high-risk situations are identified.
2. Clinical Intake & Triage
Conduct detailed clinical intake interviews to assess the user’s presenting concerns, history, and level of psychological distress.
Evaluate the appropriateness of short-term counseling versus higher-acuity care pathways based on the clinical assessment.
Utilize internal decision-making frameworks to assign clients to the most suitable professional within the in-house team or the partner provider network, matching based on clinical specialty and language preference.
Accurately capture and document all clinical intake data, including CORE-10 scores and work impact metrics, in the database to ensure a seamless handover to the treating clinician.
3. Delivery of Clinical Sessions
Provide high-quality, professional counseling and psychotherapy sessions to clients within a structured, short-term framework.
Utilize evidence-based interventions (such as CBT or solution-focused therapy) to address client queries and specific mental health concerns.
Ensure all clinical sessions are workplace-focused when appropriate, helping the service user improve their level of functioning and productivity.
Maintain accurate, contemporaneous clinical notes for every session, ensuring they meet the legal and professional standards of the Indian healthcare landscape.
Monitor client progress through regular outcome measurement and adjust the treatment plan as necessary, or escalate to the Senior CCM for complex case review.
4. Documentation Oversight & Quality Assurance
Conduct systematic monitoring of all active clinical cases from initiation to closure to ensure strict adherence to Lyra’s clinical documentation standards.
Proactively follow up with internal clinicians and affiliate providers to secure missing or delayed clinical notes, treatment plans, and discharge summaries.
Audit case files for the accurate inclusion of outcome measurements, specifically tracking the consistent use of CORE-10 and work impact scores.
Ensure all clinical documentation is captured within the database in a timely manner, maintaining a high standard of data integrity for audit readiness.
Identify and escalate recurring documentation gaps to the Senior CCM to facilitate targeted provider training and performance management.
5. Affiliate Network & Specialty Support
Serve as the primary point of operational contact for the partner provider network, offering continuous support regarding administrative and portal requirements.
Maintain and verify the accuracy of the affiliate database, ensuring all partner providers have professional, updated bios that reflect their current clinical expertise.
Routinely audit and update provider specialties and language proficiencies to ensure the intake team can perform precise referral matching.
Assist in the onboarding process by training new affiliates on Lyra’s specific clinical protocols, risk management procedures, and case referral workflows.
Support partner providers in navigating cross-border referral processes and understanding local compliance nuances.
6. Protocol Adherence
Intervention Alignment: Rigorously audit treatment plans to ensure all clinical interventions align with Lyra’s evidence-based, short-term, and solution-focused models.
Workplace Focus Integration: Evaluate clinical goals to ensure they are specifically designed to improve the service user’s level of functioning within the workplace, focusing on "Work Impact" and productivity restoration.
Goal-Oriented Care: Verify that every treatment plan includes clear, measurable objectives that can be reasonably achieved within the prescribed short-term session limit.
Clinical Gatekeeping: Identify and address "clinical drift" where therapy may be deviating from the brief intervention framework or losing its workplace-centric focus.
Standardized Assessment Review: Monitor the consistent application of clinical outcome measures (such as CORE-10) to validate that the intervention protocol is resulting in measurable symptom reduction.
Provider Consultation: Provide direct feedback and consultation to partner providers when treatment plans do not meet Lyra’s specific clinical protocols or service level agreements.
Case Escalation: Manage the transition of cases that require longer-term or higher-acuity care, ensuring the handover remains compliant with Lyra’s global clinical standards and local professional guidelines.
7. Miscellaneous
Upholding Lyra Values: Act as a brand ambassador by consistently demonstrating Lyra’s core values of clinical excellence, innovation, and empathy in every interaction with colleagues, providers, and service users.
Task Ownership & Accountability: Ensure all allotted clinical and administrative tasks are performed with high precision and within agreed-upon Service Level Agreements (SLAs).
Process Optimization Initiatives: Proactively identify gaps in current workflows and take the initiative to propose and implement solutions that enhance operational efficiency and clinical outcomes.
Cross-Functional Coordination: Collaborate seamlessly with the Clinical Lead, Client Success, and Product teams to ensure the delivery of the highest quality care to both clients (companies) and individual customers.
Workshop Delivery & Training: Participate in opportunities to deliver onsite or online workshops and training sessions for client organizations as requested.
Content Creation: Contribute to the development of clinical content, training manuals, and affiliate-facing materials to maintain Lyra’s position as a thought leader in mental health.
Event Participation: Represent Lyra Health at professional events, webinars, and industry conferences to promote Lyra’s transformative care model and clinical research.
Experience:
Qualification: Masters in Clinical or Counseling Psychology; RCI registration is desirable.
Experience Level: 3–6 years of progressive working experience in a clinical setting.
Specialized Experience: Strong preference for candidates with a background in EAP or workplace mental health, particularly with work-impact cases.
Global Exposure: Experience navigating diverse healthcare systems and cultural nuances is preferred.
Technical Skills: Proficiency in Google Suite and CRM systems.
Linguistic Skills: Must be bilingual in Hindi and English.
About You:
Clinical Acumen: Strong clinical understanding with the ability to identify and assess clinical risk within a case management framework.
Problem Solver: Analytical approach to solving operational bottlenecks and navigating network challenges.
Autonomous & Accountable: Able to manage individual caseload responsibilities and escalate clinical concerns accurately.
Detail-Oriented: Meticulous attention to detail in monitoring clinical notes and auditing outcome measurements (CORE-10).
Communicator: Clear verbal and written skills for managing relationships with external providers and internal teams.
Proactive & Adaptive: Continuous improvement mindset to refine referral and coordination processes.
Organized: Exceptional ability to prioritize operational tasks and meet reporting deadlines under pressure.
Collaborative: Collaborates effectively with internal stakeholders to achieve a seamless global account experience.
"We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.
By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health Workforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra. We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR. Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives. If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form. This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact globaldpo@lyrahealth.com. For more information about how we use and retain your information, please see our Workforce Privacy Notice."
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