Location: Berlin
Workplace: Hybrid
At Upvest, we are on a mission to make investing as easy as spending money. Upvest empowers businesses to offer a wide range of investment products and the best experience in the field of capital market investment and retirement planning. Upvest’s Investment API is easy to integrate so that fintechs and financial institutions can save resources and fully focus on their core business.
We are proud to partner with Europe’s leading Fintechs and financial institutions such as DKB, Revolut, N26 and Raisin. Founded in 2017 by Martin Kassing, Upvest now brings together over 270 talented professionals from more than 70 nationalities. Upvest is backed by €280M in total funding from world-class investors, including BlackRock, Tencent, Sapphire Ventures, and Bessemer Venture Partners, Earlybird, Notion Capital, and Motive. Our latest €105M funding round in March 2026 - led by Sapphire and Tencent - serves as a massive catalyst for our growth, allowing us to offer premier investment experience.
ABOUT THE ROLE:
The Growth team at Upvest is driving our go-to-market activities, spanning across Marketing, Sales and Customer Success. Our mission is to become the Investment-as-a-service category leader for Europe's leading brokers, banks, wealth managers, and non-financial platforms. We're honoured to work with some of Europe's leading brands in a fast moving and expanding market already and are just getting started.
As Upvest enters the next stage of growth, we are seeking a highly motivated and outcome-driven Associate Account Executive to join us. All our team efforts are centred around the client and give you the opportunity to work with high autonomy coupled with inspirational leadership. Working in the Growth team combines impactful work with a relaxed and fun atmosphere. We have established strong practices around feedback, team health and social events.
In this role, you will work directly with our Director Business Development DACH Sven Loeckel https://www.linkedin.com/in/sven-loeckel-10824858/ to drive our Financial Institutions sales - winning and delighting our clients and collaborating closely with our growth and launch teams to help large financial institutions to digitise their investing propositions. You’ll leverage your expertise in financial services and sales to understand our clients’ needs and craft a compelling commercial proposition for them. This is an opportunity to own sizeable client relationships and thus having a direct impact by both driving the Upvest business and transforming the retail investment market.
WHAT YOU’LL DO:
- Own the cross-functional sales cycle until contract closing to meet or exceed sales targets
- Drive business growth by taking a consultative approach to understanding client needs and developing compelling sales materials that effectively communicate Upvest’s value proposition
- Build and maintain strong client and industry relationships through regular client calls and networking events
- Contribute to our sales enablement efforts and process improvement by sharing client insights and driving best practice
- Enable a seamless client onboarding experience via effective communication with our implementations team
WHAT YOU BRING:
- Experience: You have 1–3+ years of experience in a sales-related role, ideally within investments, banking, or wealth management, preferably in a B2B environment and working with API-based products. Alternatively, you have 1–3+ years of experience at a specialised financial services consultancy, working on IT infrastructure-related projects, ideally within the investment services space
- Industry Exposure: You have experience in investments or securities trading and a strong interest in software- and infrastructure-as-a-service products (e.g. BaaS)
- Client-centric sales: You have an understanding of or eagerness to develop B2B sales methodologies, such as solution/consultative selling as well as practical application of industry best practices, always starting with the clients needs’
- Stakeholder management Skills: You have demonstrated first strong leadership skills, are able to communicate well with different stakeholder groups, and are not afraid to challenge assumptions internally or externally
- Negotiation Skills: Strong relationship-building and negotiation skills, with the ability to create trust, effectively handle objections and present compelling pitches
- Project Management: Hands-on, proactive ownership of complex projects, including ensuring consistent and reliable communication with multiple client and internal stakeholders and diligent internal documentation
IT’S GREAT IF YOU HAVE:
- Experience selling to banks or wealth managers
- Industry Knowledge - thorough understanding of the investment industry, its current trends and competitive landscape
- Professional Network: Strong professional network in the investment industry
- Location Preference: Preference for candidates located in Berlin / remote Germany and fluent in German (C2 or native)
HOW WE UPVEST IN YOU:
- Best-in-class AI tools: Every Upvenger has €20,000 per year to spend on the best AI tools available — so you're always working with the most powerful models and tooling on the market
- Impact-driven work: We’re building the infrastructure that will power the future of investing in Europe. It’s complex, ambitious, and meaningful. You’ll work with modern technologies and create something entirely new. No legacy systems, no limits
- Wellbeing: Recharge with 30 days of annual leave and maintain a healthy lifestyle with sports benefits. Access confidential professional coaching and enjoy the flexibility to work remotely abroad for up to 183 days a year. Recharge with UpRest, a one-month fully paid sabbatical after every 4 years of working at Upvest
- Development: Growth is in our DNA. Each Upvenger has access to a personal development budget and the freedom to decide how to use it
- Compensation and equity: We believe that all Upvengers contribute to our success and deserve a competitive, above-market salary and a participation in our employee equity program
- Team celebrations: Participate in company-wide events, such as UpFest, dinners, offsites and our Holiday party, to connect with colleagues and celebrate our achievements
- Inclusion: We’re committed to a culture where everyone belongs and thrives. Our Employee Resources Groups foster inclusion and connection, like Upfem for our female Upvengers, or UpVergent supporting neurodivergent Upvengers and allies
OUR VALUES:
- Make it easy for others. We simplify the complex and act with the best intentions
- Own the outcome. We are proactive, fast and confident to get the job done, valuing progress over perfection
- Rise to the challenge. We aim high and push the boundaries. We stay curious, learn and celebrate our wins together
- Tell the story. We start with the Why to align on purpose. We are transparent and share knowledge to empower and inspire others
Upvest is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
• Разрабатывать автотесты и фреймворки для функционального и нагрузочного тестирования; • Проверять релизы, новые функции и исправления распределённой платформы GridGain;
УдалённоseniorАрмения; MariaDB does not sponsor work visas or relocation
Location: Ukraine
Workplace: remote
Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.Who We’re Looking For:We are looking for a proactive and tech-savvy Technical Writer who is excited about transforming how technical documentation is created, maintained, and scaled through AI.In this role, you will combine hands-on technical writing with an AI-driven approach to content operations, creating clear, accurate, and user-friendly documentation for Creatio's products. You will have the opportunity to explore new tools, automate documentation workflows, and proactively identify opportunities to improve our content.The role is based in Ukraine (remote).Team Composition:You will join a collaborative technical writing team consisting of one Team Lead and three Technical Writers. You will work closely with Product Owners, Developers, and Customer Success teams globally.Responsibilities:Create, maintain, and continuously improve technical documentation for Creatio products, including Sales, Marketing, Service, and Studio.Develop clear and structured user guides, developer documentation, and release-related content for customers, partners, and developers.Leverage AI-powered tools to streamline content creation, validation, and maintenance, enabling faster and more scalable documentation processes.Explore and implement AI-assisted workflows to extract, verify, and structure technical information from source code and other product resources.Work within a Docs as Code environment, using tools such as VS Code, GitLab, and Jira to manage documentation throughout its lifecycle.Collaborate with Product Owners, Developers, and Customer Success teams to gather technical information and ensure documentation reflects product functionality.Proactively identify documentation gaps, anticipate content needs for upcoming product releases, and propose improvements.Independently manage priorities and documentation deliverables across multiple projects.Requirements:At least 1 year of experience in technical writing or a related technical content role; candidates with other content backgrounds and strong technical understanding are also welcome.Strong interest in AI-powered tools and hands-on experience using AI to improve content creation, automation, or documentation workflows.Excellent technical writing skills, with the ability to communicate complex concepts clearly, concisely, and accurately.Excellent written English, with the ability to produce clear, accurate, and consistent technical documentation for an international audience.Basic understanding of APIs, software development concepts, and technical documentation for developers.A proactive, self-driven approach with the ability to independently research technical information, manage priorities, and take ownership of deliverables.Strong attention to detail, analytical thinking, and effective communication skills for cross-functional collaboration.Experience with Docs as Code workflows, Git, GitLab, or similar documentation environments is a plus.Familiarity with VS Code and Jira is a plus.What you should expect from us:Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Location: Paris, France
Workplace: Hybrid
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
⚡ THE DESIGN AND RESEARCH COMMUNITY AT ALAN
Alan’s Design & Research (D&R) community is the group of designers and researchers behind everything our members see and use. Our goal is simple: build the most member-centric health experience there is, with high standards of craft and a real understanding of the people we design for.
We are growing fast, and AI is changing what is possible in the way we work. We are looking for someone who loves tooling, ops and AI to help us move faster without lowering the bar on quality.
This is a builder role where design, operations and AI meet. You will scope where AI and automation can help us build faster, scale better and catch quality issues earlier, then turn the best ideas into tools the community actually uses. Along the way, you will help us improve our rituals and best practices, and share what we learn inside and outside Alan. You are not a designer or a researcher yourself: you are the enabler that allows the community to go faster and perform better as our member base grows.
🤝 YOUR MISSIONS
You will help D&R work smarter and keep quality high as we grow, in close collaboration with the community, its lead, and the engineering, Product Ops and platform teams we work with. You will help shape our community strategy on AI and tooling, then build and run what comes out of it.
- Explore: Test new AI tools and automations, find the ones that really save time or improve quality, and share the best with the community. Work with our internal AI tooling teams to bring what’s cutting edge to design and research.
- Build: Create skills, agents and automated checks that make design and research work more efficient, reliable and of higher quality.
- Run the tooling: Maintain and upgrade the tools the community relies on, and be our point of contact with Alan’s platform and agentic teams.
- Improve how we work: Bring in better practices and rituals, push our existing rituals to the next level and help us show what we learn and achieve, inside and outside Alan.
- Own your roadmap: Identify opportunities, prioritize solutions, set clear goals, track adoption and quality, and adjust as you go.
🚀 YOU ARE A GOOD FIT IF...
You are an ops-minded builder with around 4 years of experience in ops or enablement roles: design ops, tooling, automation, analytics, program management or something close. Design and research interests you, but what drives you is helping teams work better with tools, automation and better rituals.
What you bring
- Hands-on experience automating work. You have replaced repetitive tasks with automations, internal tools or AI workflows (no-code, low-code or AI tools), at work or on your own projects, and you can tell us what you built and who used it.
- Familiarity with AI tools. You have built or tested skills, agents or automations, and you care that they are reliable, not just impressive in a demo.
- Comfort working with engineers. You can build things yourself, you know when to ask for production-grade work, and you speak their language.
- Experience supporting a team or community, for example through onboarding, rituals, events or internal communications.
- Strong English communication, to collaborate with our international team. French is a plus.
Nice to have
- Experience in or alongside a design or research team.
- Familiarity with Figma and design systems.
Qualities we look for
- Builder and strategic mindset: you make progress with incomplete information, choose the simplest approach that works, and ship.
- Rigour: you set a baseline and a target, and improve with each iteration.
- Systems thinking: you see how people, processes, tools and data fit together.
- Judgment: you frame ambiguous problems, prioritise, and know what to drop.
- Clear communication: you keep people updated and explain your choices.
🌍 WHERE YOU CAN BE BASED
Location: Based in Paris, France
🎯 IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES
If you’re excited about this opportunity but don’t check every box, we’d love to hear from you. Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learnings or success.
If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?
Remember, this is just a guide, not a checklist. We’ll be thrilled to receive your application!
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm page for more info.
👀 READ MORE ABOUT ALAN
🙌 Perks & Benefits https://alan.com/en/careers/a/salary-equity: Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
🤘 A strong culture https://alan.com/en/about/a/leadership-principles: People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work.
Location: London
About us
The Financial Times is one of the world’s leading news organisations, globally recognised for its authority, integrity and accuracy, with a mission to deliver quality information and services worldwide.
At the FT, curiosity thrives and ambitious thinking is rewarded. Here, you’re given the chance to reach millions, create work that matters and deliver impartial journalism in a polarised world.
In our warm, collaborative culture, you’ll connect with a diverse community of experts who support your growth, career aspirations and wellbeing.
Your future at the FT will be filled with opportunities that challenge and inspire you. With no fixed path, you’ll discover new skills and forge a career that can take you anywhere.
Build a newsworthy career at the FT.
Our commitment to inclusion and fairness
We believe everyone should have a fair opportunity to contribute, succeed, and reach their full potential. That means ensuring everyone is heard, respected, and valued, while identifying and removing barriers that may get in the way. Our commitment is to be an employer role model, grounded in inclusion and fairness for all.
We want every application to receive fair and thoughtful consideration; therefore, all applications are reviewed by a member of our recruitment team, not by AI.
The Role
The FT Group is entering a new chapter of growth and transformation. With record revenue and subscriptions, the business is evolving from a digital-first media organisation to one positioned for the AI era.
Our global Communications team plays a central role in this transition, protecting and strengthening the FT’s reputation, amplifying its world-class journalism and supporting the growth ambitions of its businesses. Working across the newsroom and business, the team develops integrated communications strategies that build trust, extend our reach and influence, engage employees and support the FT’s long-term success.
We’re looking for a Head of Communications, Editorial to lead our global editorial communications strategy, raise the profile of our journalism and editorial talent, and strengthen the FT’s reputation around the world.
This is an opportunity for an experienced communications leader with a passion for journalism to help shape how one of the world’s most respected news organisations tells its story. You’ll lead proactive communications around our journalism, advise senior editorial leaders on complex reputational issues and identify opportunities to extend the reach and influence of our editorial brands and talent.
Reporting to the Global Communications Director, you’ll work closely with the editor and senior editorial leadership, lead a small team and collaborate with colleagues across our global business.
Key Responsibilities
Lead the development and delivery of communications strategies for the FT’s core editorial brands, products and formats, including the FT, FT Weekend, HTSI, audio and newsletters.
Develop creative, proactive communications campaigns around major editorial initiatives, launches, investigations, franchises and other strategic priorities, helping to extend the reach and impact of FT journalism.
Raise the external profiles of key editorial talent, identifying and securing opportunities across broadcast, podcasts, speaking engagements, events and other influential platforms.
Act as a trusted senior communications adviser to the editor and editorial leadership, providing strategic counsel on sensitive, complex and reputational issues involving the newsroom.
Anticipate emerging issues and develop effective communications strategies, messaging, Q&As and supporting materials to protect and strengthen the FT’s reputation.
Partner with regional communications colleagues, particularly in New York and Hong Kong, to deliver a coordinated and impactful global editorial communications strategy.
Collaborate with Brand, Reader Revenue Group, Commercial Client Group and other teams to ensure editorial communications activity complements wider FT campaigns and supports audience and business objectives, while respecting editorial independence.
Lead, manage and develop a small editorial communications team, setting clear priorities, providing direction and supporting professional growth.
Required Skills and Experience
Significant experience developing and delivering high-impact communications strategies, ideally within media, journalism or another complex, high-profile organisation.
A sophisticated understanding of the global media landscape, alongside a strong interest in journalism, news and current affairs.
A strong understanding of the forces reshaping the global media industry, including artificial intelligence, changing audience behaviours and the evolving distribution landscape.
A proven track record of developing proactive media campaigns and successfully building the profiles of senior leaders and high-profile talent.
Excellent judgement, with significant experience advising senior stakeholders on sensitive, complex or reputational issues.
Exceptional written and verbal communication skills, with the ability to turn complex subjects into clear, engaging and compelling narratives.
Strong relationship-building and influencing skills, with the confidence to work collaboratively with senior editors, journalists and commercial colleagues while understanding and respecting editorial independence.
Experience leading, managing and developing communications professionals, with the ability to set priorities, inspire confidence and support team development.
What’s in it for You?
Our benefits vary by location but we are committed to providing best-in-class perks across all our offices. These include generous annual leave, medical cover, inclusive parental leave packages, subsidised gym memberships and opportunities to give back to the community. Full details of our benefits are available
here
.
We currently operate a hybrid model which requires staff to work onsite 50% of the time, subject to role requirements & regular review. While flexible working requests will be considered, not all patterns are suitable for all roles. We believe this balanced approach supports flexibility and protects our culture, making collaboration and communication easier, building stronger relationships and team cohesion, and supporting peer learning. We reserve discretion on reasonable notice to change this approach either generally or for specific individuals or teams.
Accessibility
We are a disability confident employer and Valuable 500 signatory.
Please let us know if you require any reasonable adjustments/personalisation as part of the application process or to enable you to attend an interview. If you would like to discuss your requirements or have any questions, email talent@ft.com and a member of our team will be happy to help.
Further Information
At the FT, we embrace innovation and the use of technology and appreciate that individuals may leverage AI tools as part of their job application process. Whilst we are happy for you to use AI to assist with your application, it is essential that all information provided is authentic and accurately represents your skills, experience, and qualifications.
Candidates should be aware that the use of AI throughout the application process may be monitored to ensure a fair and transparent hiring process for all.
Please beware of fraudulent job postings and offers claiming to be from the Financial Times. All legitimate opportunities will direct you to apply through the official Financial Times careers site, and the FT will never ask for financial information, payments, or referrals to third parties during the hiring process. If you have any concerns about the legitimacy of a job posting or suspect any scam activity, please contact talent@ft.com.
Interested in the FT but don’t see the right role yet? Join our
Talent Community
to receive exclusive updates, featured jobs, and insights into working at the FT.
Location: Amsterdam, Netherlands
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
Role Overview
Nebius is seeking an experienced Security Analyst - Tier 2 for its Security Operations Center (SOC). This role is a hands-on position built for depth, serving as the investigative core of the SOC, focused on evidence and grounded conclusions. This role reports to the SOC Manager, under the Detection and Response function within the CISO Office.
You are welcome to work in our offices in Tel Aviv, Israel.
Key Responsibilities
Investigate escalated security alerts across endpoint, identity, cloud, email, and network layers.
Determine scope, impact, and root cause using EDR, SIEM, and supporting telemetry.
Escalate suspected incidents to the Incident Response team and complex investigations to Tier 3.
Provide structured feedback to relevant stakeholders on detection or prevention quality, false-positive patterns, and coverage gaps discovered during investigations.
Contribute to and refine SOC runbooks, triage guides, and investigation procedures.
Review Tier 1 escalations, coach on handoff quality, and act as the analytical reference during triage.
Document investigations to a standard that supports handoff, quality review, and lessons learned.
Participate in the on-call rotation, acting as the investigative point of contact outside business hours.
Required Qualifications:
Experience
Around 5-7 years of hands-on security operations experience, with proven depth in alert investigation.
Experience taking investigations to a clear verdict, including confirmed incidents.
Technical Expertise
Strong working command of EDR platforms and SIEM-based investigation, including writing and adapting queries independently.
Solid understanding of attacker techniques, with the ability to map findings to MITRE ATT&CK in analysis and reporting.
Investigation capability across at least two of: endpoint, identity, cloud, email, or network domains.
Windows and Linux internals at the depth required for log and artifact analysis: processes, authentication flows, and persistence mechanisms.
Solid networking fundamentals: TCP/IP, DNS, HTTP/S, and the ability to interpret network telemetry.
Scripting ability (Python or similar) for analysis at scale, and familiarity with SOAR platforms.
Certifications such as BTL2, OSDA, or CDSA are an advantage.
Leadership & Communication
Intellectual honesty, clearly distinguishing important and vague data, what is known, what is assumed, and what is still unknown.
Collaborative escalation habits, hands off with context and stays available to support what comes next.
Structured written communication, writing investigation notes that tell the story on their own.
Fluent in English, written and verbal, comfortable working with international teams and stakeholders.
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Worldwide
Social Discovery Group
(SDG) is a group of social discovery companies. SDG solves the problems of loneliness, isolation, and disconnection - transforming virtual intimacy into the new normal. SDG’s products redefine the way people interact and connect with one another.
Our portfolio includes social entertainment platforms designed to connect people online across different cultures and regions of the world.
We bring together a team of like-minded people and IT professionals who specialize in creating and developing globally impactful social discovery products. Our international team of digital nomads works remotely from all over the world.
We’re proud to be a two-time “Great Place to Work” winner (USA & Japan, 2024–2025) and a Top-5 Company for Work-From-Anywhere Jobs (FlexJobs, 2025).
We are looking for a
Senior AI Content Specialist
to join the team building our conversational AI product for an adult audience.
You’ll shape how our AI characters talk: writing and refining prompts, building training datasets, and testing new model versions together with our ML engineers. The role sits at the intersection of strong writing and hands-on work with LLMs.
Your main tasks will be:
Writing and refining prompts for AI characters: persona, tone of voice, behavior rules, edge cases
Creating and editing text datasets (dialogues) to train and fine-tune the model
Automating content workflows: spotting repetitive manual work, building simple tools with AI (Claude, Cursor, n8n or similar), and defining evaluation criteria for automated quality checks
Testing new bot versions before release, evaluating responses, and finding the root cause of issues: dataset, prompt, or model
Labeling and annotating data for model training
Working with ML engineers to improve output quality
Analyzing live conversations to spot what keeps users engaged and what doesn’t
We expect from you:
Hands-on experience with LLMs or chatbots: writing system or character prompts, building datasets, testing and evaluating model responses. Using ChatGPT or Claude as an assistant isn’t enough on its own; we’re looking for people who have shaped how a bot or model behaves.
Experience automating your own work with AI: scripts, no-code workflows, or small internal tools
Strong writing and editing skills in English (C1+), with a feel for tone, style, and natural conversation
Experience as an AI Trainer, Prompt/Conversation Designer, Content Designer, UX Writer, Copywriter, or Writer
Ability to set and maintain standards: guidelines for style, tone, and explicitness, plus quality criteria
Analytical mindset: you can see patterns across many conversations and turn them into concrete fixes
Full comfort working with explicit 18+ content
Strong attention to detail and the ability to keep quality high over long, repetitive tasks
Nice to have:
Experience in the adult industry (AI companions, OFM, cam platforms, erotic fiction, interactive stories, dating sims)
Experience writing character-driven or interactive content
Basic technical skills: regex, SQL
Spanish or French
What do we offer:
REMOTE OPPORTUNITY
to work full-time;
The
initial pay level
or
pay range
for this role will be shared with candidates during the recruitment process and before the commencement of employment;
Vacation
28 calendar days per year;
7 wellness days per year
(time off) that can be used to deal with household issues, to lie down and recover without taking sick leave;
Children's education reimbursement
. 50% compensation for the costs of kindergarten or school, up to $1000 gross per year per child, according to the paychecks after the integration period.
Bonuses up to $5000
for recommending successful applicants for positions in the company;
50%
payment for professional training, international conferences, and meetings;
Corporate discount for
English lessons;
Health benefits.
According to the paychecks, if you are not eligible for corporate medical insurance, the company will compensate you with up to $ 1,000 gross per year per employee. This can be spent on self-purchase of health insurance or on doctor’s fees for yourself and close relatives (spouse, children);
Workplace organization.
The company provides all employees with an equipped workplace and all the necessary equipment (table, armchair, wifi, etc.) in our offices or co-working locations. In the other locations, the company provides reimbursement of workplace costs up to $ 1000 gross once every 3 years, according to the paychecks. This money can be spent on the rent of the co-working room, on equipping the working place at home (desk, chair, Internet, etc.) during those 3 years;
Internal gamified gratitude system:
receive bonuses from colleagues and exchange them for our merchandise, team building activities, massage certificates, etc.
Sounds good? Join us now!
Location: Limassol, Cyprus; Aarhus, Denmark; Amsterdam, Netherlands; Addis Ababa, Ethiopia; Antwerp, Belgium; Athens, Greece; Baku, Azerbaijan; Barcelona, Spain; Bari, Italy; Basel, Switzerland; Belfast, United Kingdom; Belgrade, Serbia; Bergen, Norway; Berlin, Germany; Bern, Switzerland; Birkirkara, Malta; Bologna, Italy; Birmingham, United Kingdom; Bordeaux, France; Bratislava, Slovakia; Brno, Czechia; Bruges, Belgium; Brussels, Belgium; Bucharest, Romania; Budapest, Hungary; Burgas, Bulgaria; Cardiff, United Kingdom; Celje, Slovenia; České Budějovice, Czechia; Chișinău, Moldova; Cluj-Napoca, Romania; Cologne, Germany; Constanța, Romania; Copenhagen, Denmark; Cork, Ireland; Coventry, United Kingdom; Craiova, Romania; Crete, Greece; Daugavpils, Latvia; Debrecen, Hungary; Derby, United Kingdom; Dnipro, Ukraine; Dresden, Germany; Dublin, Ireland; Düsseldorf, Germany; Edinburgh, United Kingdom; Florence, Italy; Frankfurt, Germany; Galway, Ireland; Gdańsk, Poland; Geneva, Switzerland; Genoa, Italy; Ghent, Belgium; Glasgow, United Kingdom; Gothenburg, Sweden; Graz, Austria; Hamburg, Germany; Helsinki, Finland; Hanover, Germany; Heraklion, Greece; Iași, Romania; İstanbul, Türkiye; Kaunas, Lithuania; Kazan, Russia; Kharkiv, Ukraine; Košice, Slovakia; Kraków, Poland; Kyiv, Ukraine; Larnaca, Cyprus; Leeds, United Kingdom; Leipzig, Germany; Lille, France; Lisbon, Portugal; Liverpool, United Kingdom; Ljubljana, Slovenia; Łódź, Poland; London, United Kingdom; Lviv, Ukraine; Lyon, France; Maastricht, Netherlands; Madrid, Spain; Málaga, Spain; Malmö, Sweden; Manchester, United Kingdom; Maribor, Slovenia; Marseille, France; Milan, Italy; Moscow, Russia; Munich, Germany; Nantes, France; Naples, Italy; Newcastle, United Kingdom; Nice, France; Nicosia, Cyprus; Niš, Serbia; Nizhny Novgorod, Russia; Novi Sad, Serbia; Nuremberg, Germany; Oslo, Norway; Palermo, Italy; Paris, France; Patras, Greece; Pécs, Hungary; Pljevlja, Montenegro; Plovdiv, Bulgaria; Podgorica, Montenegro; Porto, Portugal; Poznań, Poland; Prague, Czechia; Pristina, Kosovo; Riga, Latvia; Rome, Italy; Rotterdam, Netherlands; Saint Petersburg, Russia; Salzburg, Austria; Samara, Russia; San Marino; Sarajevo, Bosnia and Herzegovina; Seville, Spain; Skopje, North Macedonia; Sliema, Malta; Sofia, Bulgaria; Split, Croatia; Tallinn, Estonia; The Hague, Netherlands; Thessaloniki, Greece; Timișoara, Romania; Tirana, Albania; Toulouse, France; Turin, Italy; Utrecht, Netherlands; Valencia, Spain; Valletta, Malta; Varna, Bulgaria; Venice, Italy; Verona, Italy; Vienna, Austria; Vilnius, Lithuania; Warsaw, Poland; Wrocław, Poland; Zagreb, Croatia; Zaragoza, Spain; Zrenjanin, Serbia; Zürich, Switzerland; Stockholm, Sweden; Stuttgart, Germany; Brunei, Brunei Darussalam; Cambodia; Indonesia; Laos; Malaysia; Myanmar; Philippines; Singapore; Thailand; Timor Leste, Timor-Leste; Vietnam; Abu Dhabi, United Arab Emirates; Chelyabinsk, Russia; Krasnodar, Russia; Krasnoyarsk, Russia; Makhachkala, Russia; Novosibirsk, Russia; Omsk, Russia; Rostov-on-Don, Russia; Ufa, Russia; Voronezh, Russia; Yekaterinburg, Russia; Aktobe, Kazakhstan; Almaty, Kazakhstan; Astana, Kazakhstan; Karaganda, Kazakhstan; Shymkent, Kazakhstan
Workplace: fully
David Kennedy Recruitment
is working with a Cyprus-based digital services company providing B2B marketing, technology, analytics and operational support to international brands that is seeking to onboard a Social Media Marketing Specialist to join their team.
The successful candidate will support an iGaming project focused on Latin American markets, managing social media activity, creating engaging content and growing the project’s online presence across multiple platforms, within the limits of a regulated industry.
Position: Social Media Marketing Specialist
Location: Remote, EMEA (
within ±2 hours of the Cyprus time zone (EET/EEST)
Employment type: B2B agreement
Duties & Responsibilities
Plan and manage the social media calendar across Instagram, X, Facebook, TikTok, YouTube, Telegram, WhatsApp and other relevant channels
Create and adapt content for each platform, including short-form video, memes, match previews, live reactions, odds highlights and promotional posts
Manage community channels by replying to comments and direct messages, moderating discussions and escalating support issues to the appropriate team
Coordinate giveaways, contests and ambassador or influencer collaborations with the Marketing and Affiliate teams
Track and report on reach, engagement, follower growth, click-through rates and contribution to conversions
Test new formats, hooks and posting times, using performance insights to improve results
Monitor competitors and platform trends in the iGaming industry.
Requirements
At least 2 years’ experience in social media marketing
Previous experience in iGaming / betting industry, with exposure to LATAM markets, is mandatory
Fluent in both Russian and English
Hands-on short-form video editing skills using CapCut, Premiere Pro or similar tools
Experience with social media scheduling and analytics tools such as Meta Business Suite, Sprout Social or Hootsuite
Understanding of how Meta, TikTok, X and Google restrict iGaming advertising, with the creativity to build organic reach within those limits
Strong feel for meme culture and a sharp sense of humour
Strong attention to detail, speed and accuracy, able to meet tight deadlines during live events
Benefits
Performance-based bonus
Access to industry events and conferences
Fast-paced, entrepreneurial and supportive team environment
And many others!!!
Location: Anywhere in Belgium; Anywhere in France
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
⭐️ YOUR MISSION ⭐️
Taking care of our clients is at the heart of our business. Our User Care Experts are on the frontline to answer our members (via chat, email and phone), solve their problems and offer an amazing customer experience.
- Helping our members - Your first mission will be to deal with our members' requests in a meaningful, delightful and timely manner. Your goal is to be transparent, accurate, clear and helpful to our members. After all, we are dealing with a crucial subject — their health — and we are committed to offering them exceptional service.
- Improving Alan - As a User Care Expert, you’ll also have the opportunity to work on projects next to answering our members. The focus of these projects depends on your interest and background. We expect you to help us implement better processes and tools, and to contribute to improving our product. This will involve analysing what you see, identifying areas for improvement and making suggestions on what we can do better.
- Grow and learn - At Alan, we are dedicated to learn as much as we can. It's not every day that you can join a fast-growing company, tackling an obsolete sector by putting the member at the heart of it all. You will become an expert in healthcare and insurance, and help new members of the great healthcare team.
- Pioneering - The 🇧🇪 care team today is still relatively small. However, we have bold ambitions and will grow quickly. You will be involved in building, nurturing and enhancing our care team on a daily basis.
⭐️ JOIN THE 🇧🇪 CARE TEAM ⭐️
You will be a good fit for the role if you:
- Have 2+ years of experience in: a customer-support role; or education; or communication
- Are bilingual English + Dutch
- Have a passion for caring for members, and solving their problems
- Love written communication
- Are comfortable with computers and technology in general
- Have a very empathetic mindset
- Are motivated and entrepreneurial
- Have an enthusiasm for teamwork, learning and teaching
- Bonus points if you know how the Belgian healthcare system works — we will teach you if you don’t. 😉
Everything else you know is a plus! We want our team to be made up of a diversity of experiences and backgrounds.
Do you want to get a glimpse of the team? ⬇️
Watch Elouiza's video or click on the name of Eva https://www.youtube.com/watch?v=ONiDgphIqII or Jules https://www.youtube.com/watch?v=FsBJqd_SsRg to hear their testimonials 👀
Good to know:
- For this opportunity, we are aiming to hire full time and within the A1-B1 level range https://alan.com/en/careers/a/salary-equity.
- Insurance is a regulated profession and requires all agents in contact with the public to pass a basic insurance knowledge test within their first year of exercise (some exemptions apply). This exam is covered by Alan ; reach out to us to know more!
🌍 HOW WE WORK
- Location: You must be legally eligible to work from Belgium or France.
- Remote work: We offer remote work flexibility, but we value in-person collaboration
🎯 IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES.
If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learnings or success.
If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?
Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application!
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
YOU WANT TO KNOW MORE ABOUT ALAN?
🙌 Perks & Benefits https://alan.com/en/careers/a/salary-equity: Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
🤘A strong culture https://alan.com/en/about/a/leadership-principles: People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work
Location: Toronto, ON, Canada
Workplace: OnSite
This role is also advertised in French here https://jobs.ashbyhq.com/alan/6e716efd-c2eb-4dd5-8f4d-c920af9ef555. Both postings refer to the same position.
_____________________________________________________________
🎯 THE ROLE AT A GLANCE
- Location: Toronto, Ontario. 4 days per week in our Toronto office + 1 day remote. You must live in Toronto or be ready to relocate.
- Salary: CA$ 87,000–106,000 per year, plus equity and benefits.
- Languages: Fluent written and spoken English AND French (required).
- Work authorization: You must be legally authorized to work in Canada.
- Channels: Chat and email. No inbound or outbound phone support.
- Hours: Flexible hours on working days (no week-ends)
- Team: You join a small Care team in Canada (4 people), working closely with Operations, Product, Sales and Insurance.
_____________________________________________________________
💙 WHY ALAN
Health can't wait.
Not for symptoms to get worse. Not for a six-month appointment. Not for a system to catch up. But that's exactly how healthcare works today. You wait, until you can't.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it's coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It's not solely a question of willpower. It's the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture. We already partner with 40K+ companies of all sizes, serving more than 1M+ members (the people covered by Alan), and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
_____________________________________________________________
📅 WHAT YOU WILL DO DAY TO DAY
You will join a team of talented and committed customer support professionals, working closely with Operations, Product, Sales, Insurance, and many other teams. Your mission is two-fold:
1️⃣ Provide timely, transparent, and empowering customer support to Alan members and business clients, by chat and email.
- Answer questions and solve problems, and develop expertise in healthcare systems and Alan's products.
- Help members and business customers get the most value from their coverage.
- Share insights with Product and Operations to improve our products and services.
- Support new company onboardings.
2️⃣ Build the foundations to scale Care operations in Canada and improve the customer experience.
- Work with a high degree of autonomy within a small team.
- Adapt existing Care processes from France 🇫🇷, Spain 🇪🇸, and Belgium 🇧🇪 to the Canadian context, and create new processes from scratch.
- Collaborate with Product, Operations, Sales, and Insurance on strategic initiatives.
- Help shape onboarding and cross-functional improvements.
- Contribute to hiring and, optionally, mentor other Care team members.
_____________________________________________________________
🤖 HOW WE USE AI IN THIS ROLE
AI is part of how the Care team works every day, not an add-on. You will be expected to use it to:
- Structure information and prepare clear, accurate answers faster.
- Speed up repetitive tasks, so you can spend your time on the conversations that need a human.
- Improve the quality of your responses.
- Spot where a process could be simpler or automated, and help us build that improvement.
AI supports you; empathy and judgment stay yours.
_____________________________________________________________
🔍 WHAT WE ARE LOOKING FOR
Must-haves
- 2+ years of work experience.
- Fluent in written and spoken English and French. This is mandatory.
- Based in Toronto or ready to relocate, and comfortable with ~4 days per week in the office.
- Legally authorized to work in Canada.
You also
- Have a genuine passion for helping people and solving their problems.
- Have excellent communication and organizational skills, and can simplify complex topics.
- Are comfortable with technology and multi-channel support, and use AI enthusiastically (see above).
- Show empathy, initiative, adaptability, and sound judgment.
- Are comfortable in a dynamic, fast-growing environment: you adapt quickly, manage multiple priorities independently, and contribute to continuous improvement.
- Bring a constructive, growth-oriented mindset.
- Have experience mentoring or leading others, or are interested in developing these skills.
Nice to have
- Knowledge of the Canadian healthcare system.
- Experience in Operations, Project Management, Product, or Account Management.
_____________________________________________________________
🚧 THIS ROLE MAY NOT BE FOR YOU IF…
- You're looking for a stable, fully defined routine. We are building the Canadian Care operation from scratch, so processes will change.
- You prefer working fully remote. This role is in our Toronto office about four days a week.
- You're looking for a phone-based role. Support is by chat and email.
- You're not fluent in both English and French, or not authorized to work in Canada.
- You'd rather not use AI tools as part of your daily work.
_____________________________________________________________
🎁 PERKS & BENEFITS
- Competitive salary and equity.
- Six weeks of vacation and flexible working hours.
- Comprehensive health insurance, 100% covered by Alan for you and your family.
- Lunch allowance, coffee, and snacks.
- High-quality equipment, including a MacBook Air and Bose noise-cancelling headphones.
- Fully reimbursed TTC monthly pass.
- 4% employer matching through our Group RRSP program.
- Learning and development opportunities.
- Extended parental leave.
_____________________________________________________________
⚙️ IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES
If this role matches your experience, interests, or career direction, we would love to hear from you, even if you don't tick every "You also" box above. The must-haves (languages, location, work authorization) are firm.
We want our team to reflect a diversity of experiences and backgrounds. Alan is committed to accessible recruitment.
Learn more about About Alan https://alan.com/about, Careers https://alan.com/careers, our Medium https://medium.com/alan, blog https://blog.alan.com/, and Glassdoor https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm.
Location: Toronto, ON, Canada
Workplace: OnSite
Cette offre est également disponible en anglais ici https://jobs.ashbyhq.com/alan/5c71238c-2b3c-41c6-8ffc-bab9fe4944b3. Les deux annonces concernent le même poste.
_________________________________________________________________
🎯 LE POSTE EN BREF
- Lieu : Toronto, Ontario. 4 jours par semaine dans notre bureau de Toronto + 1 jour en télétravail. Tu dois habiter à Toronto ou être prêt(e) à déménager.
- Rémunération : 87 000–106 000 $ CA par année, plus rémunération en actions et avantages sociaux. Détails. https://alan.com/en/careers/a/salary-equity
- Langues : français ET anglais courants, à l'oral comme à l'écrit (indispensable).
- Autorisation de travail : tu dois être légalement autorisé(e) à travailler au Canada.
- Canaux : clavardage (chat) et courriel. Pas d'appels téléphoniques, entrants ou sortants.
- Horaires : horaires flexibles les jours ouvrables (pas de fins de semaine).
- Équipe : tu rejoins une petite équipe Support au Canada (4 personnes), en lien étroit avec les équipes Opérations, Produit, Ventes et Assurance.
_________________________________________________________________
💙 POURQUOI ALAN
La santé n’attend pas.
Ni que les symptômes s'aggravent. Ni un rendez-vous dans six mois. Ni que le système rattrape son retard. Pourtant, c'est exactement comme cela que fonctionne le système de santé aujourd'hui. Vous attendez, jusqu'à ce que vous ne puissiez plus attendre.
Alan existe pour mettre fin à cette attente.
La santé est un droit universel, et nous pensons que ce droit ne peut devenir une réalité que s'il s'accompagne de prévention. Nous devons cesser de considérer la santé comme quelque chose que l'on répare, et commencer à la voir comme quelque chose que l'on construit, chaque jour. Ce n'est pas seulement une question de volonté. C'est le système de santé lui-même qui doit fonctionner pour tout le monde, de manière durable.
C'est pourquoi nous construisons le nouveau standard de l'assurance prévention. Alan est la première entreprise à intégrer assurance, prévention et soin au sein d'une seule et même expérience utilisateur saluée par tous.
Nous sommes engagés dans une aventure exceptionnelle pour bâtir une entreprise leader à l'échelle mondiale, portée par une culture unique https://alan.com/en/careers. Nous travaillons déjà avec plus de 40 000 entreprises de toutes tailles, accompagnons plus d'un million de membres (les personnes couvertes par Alan) et avons atteint plus de 800 millions d'euros de revenus annuels récurrents (ARR).
Faire de la prévention la nouvelle norme. C'est ce que nous construisons avec notre équipe de plus de 1 000 personnes. Si ce projet te parle, nous recrutons en France, en Espagne, en Belgique, au Canada, et au-delà.
_________________________________________________________________
📅 CE QUE TU FERAS AU QUOTIDIEN
Tu rejoindras une équipe de spécialistes du service client talentueux et engagés, en lien étroit avec les équipes Opérations, Produit, Ventes, Assurance et bien d'autres. Ta mission sera double :
1️⃣ Accompagner les membres d'Alan et les entreprises clientes avec rapidité, clarté et bienveillance, par clavardage et par courriel.
- Répondre aux questions et résoudre les problèmes, tout en développant ton expertise des systèmes de santé et des produits Alan.
- Aider les membres et les entreprises clientes à tirer le meilleur parti de leur couverture.
- Partager tes observations et tes idées avec les équipes Produit et Opérations pour améliorer continuellement nos produits et nos services.
- Participer à l'intégration de nouvelles entreprises clientes.
2️⃣ Construire les fondements pour faire grandir le service client au Canada et améliorer l'expérience client.
- Travailler de manière autonome au sein d'une équipe à taille humaine.
- Adapter au contexte canadien les processus déjà en place dans les équipes Support en France 🇫🇷, en Espagne 🇪🇸 et en Belgique 🇧🇪, et en créer de nouveaux en partant de zéro.
- Collaborer étroitement avec les équipes Produit, Opérations, Ventes et Assurance sur des initiatives stratégiques.
- Contribuer à améliorer l'intégration des entreprises et les initiatives transversales.
- Participer au recrutement et, si tu en as envie, accompagner et mentorer d'autres membres de l'équipe Support.
_________________________________________________________________
🤖 COMMENT NOUS UTILISONS L'IA DANS CE POSTE
L'IA fait partie du quotidien de l'équipe Support, ce n'est pas un ajout. Tu l'utiliseras pour :
- Structurer l'information et préparer plus rapidement des réponses claires et justes.
- Accélérer les tâches répétitives, pour consacrer ton temps aux échanges qui demandent une vraie présence humaine.
- Améliorer la qualité de tes réponses.
- Repérer les processus qui pourraient être plus simples ou automatisés, et nous aider à les améliorer.
L'IA t'appuie; l'empathie et le jugement restent les tiens.
_________________________________________________________________
🔍 LE PROFIL QU'ON RECHERCHE
Indispensable
- Au moins deux ans d'expérience professionnelle.
- Français et anglais courants, à l'oral comme à l'écrit. Cette maîtrise est indispensable pour le poste.
- Résider à Toronto ou être prêt(e) à déménager, et être à l'aise avec une présence au bureau environ 4 jours par semaine.
- Être légalement autorisé(e) à travailler au Canada.
Tu es aussi une personne qui…
- Aime profondément aider les gens et trouver des solutions à leurs problèmes.
- Possède d'excellentes compétences en communication et en organisation, et sait rendre simples et accessibles des sujets parfois complexes.
- Est à l'aise avec la technologie et le support multicanal, et utilise l'IA avec enthousiasme (voir plus haut).
- Fait preuve d'empathie, d'initiative, d'adaptabilité et de discernement.
- Est à l'aise dans un environnement dynamique et en forte croissance, où il faut s'adapter rapidement, gérer plusieurs priorités de manière autonome et contribuer à l'amélioration continue.
- A un esprit constructif, ainsi qu'une vraie envie d'apprendre et de progresser.
- A déjà une expérience en mentorat ou en leadership, ou souhaite développer ces compétences.
Un plus
- Une bonne connaissance du système de santé canadien. Si ce n'est pas encore ton cas, pas d'inquiétude, nous t'aiderons à monter en compétence.
- Une expérience en Opérations, en gestion de projets, en Produit ou en gestion de comptes.
_________________________________________________________________
🚧 CE POSTE N'EST PEUT-ÊTRE PAS POUR TOI SI…
- Tu cherches une routine stable et entièrement définie. Nous construisons l'équipe Support canadienne en partant de zéro : les processus vont évoluer.
- Tu préfères travailler entièrement à distance. Ce poste est basé dans notre bureau de Toronto, environ quatre jours par semaine.
- Tu cherches un poste centré sur le téléphone. Le support se fait par clavardage et par courriel.
- Tu ne parles pas couramment le français et l'anglais, ou tu n'es pas autorisé(e) à travailler au Canada.
- Tu préfères ne pas utiliser d'outils d'IA dans ton travail quotidien.
_________________________________________________________________
🎁 AVANTAGES SOCIAUX
Chez Alan, tu bénéficieras notamment de :
- Un salaire compétitif et une rémunération en actions.
- Six semaines de vacances et des horaires flexibles.
- Une assurance santé complète, prise en charge à 100 % par Alan pour toi et ta famille.
- Une allocation-repas, ainsi que du café et des collations.
- Un équipement de qualité, notamment un MacBook Air et un casque Bose à réduction de bruit.
- Le remboursement intégral de ton abonnement mensuel à la TTC.
- Une contribution de l'employeur équivalente à 4 % dans le cadre de notre programme de REER collectif.
- Des possibilités de formation et de développement.
- Un congé parental prolongé pour tous les nouveaux parents.
_________________________________________________________________
⚙️ À RETENIR : ON RECRUTE DES PERSONNES, PAS DES CASES À COCHER
Si ce poste correspond à ton expérience, à tes centres d'intérêt ou à la direction que tu souhaites donner à ta carrière, on sera ravis de lire ta candidature, même si tu ne coches pas toutes les cases de la section « Tu es aussi une personne qui… ». Les critères indispensables (langues, lieu, autorisation de travail) restent non négociables.
On veut construire une équipe qui reflète la diversité des expériences et des parcours. Alan s'engage à proposer un processus de recrutement accessible à toutes et tous.
Pour en savoir plus, consulte les pages À propos d'Alan https://alan.com/about et Carrières https://alan.com/careers, ainsi que notre page Medium https://medium.com/alan, notre blogue https://blog.alan.com/ et notre page Glassdoor https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm.
Location: Portugal
Workplace: remote
Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.
We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.
In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.
Who We’re Looking For
Creatio is looking for an experienced
Production Stage Manager
to lead the stage production and live execution of the conference agenda at our major global conferences. This is a hands-on leadership role for someone who knows how to bring complex live stage experiences together — from stage, sound, lighting, video, and technical production to speakers, rehearsals, and the live run of show. You’ll be the person who keeps all these moving parts connected and ensures the show part of the event runs smoothly from behind the scenes.
We’re open to candidates from
corporate events as well as concerts, festivals, entertainment, broadcast, theater, and other large-scale live productions.
The role is based in
Portugal
.
Responsibilities
Own stage production and the run of show for Creatio’s major business conferences, ensuring smooth timing, transitions, and overall execution.
Coordinate all key production elements, including audio, lighting, video, staging, presentations, music, demos, and other live content.
Partner with technical vendors and production crews, ensuring the right setup, equipment, staffing, testing, and contingency plans are in place.
Lead rehearsals, sound and technical checks, and ensure all production elements are ready before going live.
Work hands-on with top business leaders, C-level executives, and A-list keynote speakers — guiding them through the entire performance journey, from briefings and rehearsals to backstage preparation, microphones, presentations, and stage entry.
Orchestrate backstage operations and coordinate stage assistants, speaker coordinators, technical teams, and other event staff.
Troubleshoot production issues and make fast, confident decisions during live events.
Contribute to event planning, production schedules, stage concepts, staffing plans, and vendor selection.
Help establish scalable production and stage-management standards across Creatio’s global event portfolio.
Support other event initiatives and projects beyond live stage production as part of the broader Events team.
Requirements
5+ years of experience
in stage management, event production, show calling, live production, concerts, festivals, broadcast, theater, or large-scale corporate events, including delivering complex live events with multiple speakers, production teams, and technical elements.
Strong practical understanding of audio, lighting, video, staging, and presentation systems, and experience managing production vendors and technical crews from planning to live delivery — you don’t need to operate every system yourself, but you should know how they work.
Proven experience working with speakers and executives — running briefings, coordinating rehearsals, and preparing them for stage.
Ability to build and manage run-of-show plans, production schedules, and contingency scenarios.
Excellent organizational and communication skills and the ability to remain calm and decisive when things change unexpectedly.
A proactive, flexible, hands-on mindset and willingness to take ownership beyond a narrowly defined production scope.
Availability for international travel and on-site event work, including occasional evenings and weekends.
Previous experience delivering international conferences in multicultural environments.
What you should expect from us
Growth & Development
: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.
Flexibility & Well-Being:
We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.
Recognition & Impact
: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.
Innovative Culture:
Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.
Benefits & Rewards Package:
We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Location: Ukraine
Workplace: remote
Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.
We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.
In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.
Who We’re Looking For
Creatio is looking for an experienced
Production Stage Manager
to lead the stage production and live execution of the conference agenda at our major global conferences. This is a hands-on leadership role for someone who knows how to bring complex live stage experiences together — from stage, sound, lighting, video, and technical production to speakers, rehearsals, and the live run of show. You’ll be the person who keeps all these moving parts connected and ensures the show part of the event runs smoothly from behind the scenes.
We’re open to candidates from
corporate events as well as concerts, festivals, entertainment, broadcast, theater, and other large-scale live productions.
The role is based in
Ukraine
.
Responsibilities
Own stage production and the run of show for Creatio’s major business conferences, ensuring smooth timing, transitions, and overall execution.
Coordinate all key production elements, including audio, lighting, video, staging, presentations, music, demos, and other live content.
Partner with technical vendors and production crews, ensuring the right setup, equipment, staffing, testing, and contingency plans are in place.
Lead rehearsals, sound and technical checks, and ensure all production elements are ready before going live.
Work hands-on with top business leaders, C-level executives, and A-list keynote speakers — guiding them through the entire performance journey, from briefings and rehearsals to backstage preparation, microphones, presentations, and stage entry.
Orchestrate backstage operations and coordinate stage assistants, speaker coordinators, technical teams, and other event staff.
Troubleshoot production issues and make fast, confident decisions during live events.
Contribute to event planning, production schedules, stage concepts, staffing plans, and vendor selection.
Help establish scalable production and stage-management standards across Creatio’s global event portfolio.
Support other event initiatives and projects beyond live stage production as part of the broader Events team.
Requirements
5+ years of experience
in stage management, event production, show calling, live production, concerts, festivals, broadcast, theater, or large-scale corporate events, including delivering complex live events with multiple speakers, production teams, and technical elements.
Strong practical understanding of audio, lighting, video, staging, and presentation systems, and experience managing production vendors and technical crews from planning to live delivery — you don’t need to operate every system yourself, but you should know how they work.
Proven experience working with speakers and executives — running briefings, coordinating rehearsals, and preparing them for stage.
Ability to build and manage run-of-show plans, production schedules, and contingency scenarios.
Excellent organizational and communication skills and the ability to remain calm and decisive when things change unexpectedly.
A proactive, flexible, hands-on mindset and willingness to take ownership beyond a narrowly defined production scope.
Availability for international travel and on-site event work, including occasional evenings and weekends.
Previous experience delivering international conferences in multicultural environments.
What you should expect from us
Growth & Development
: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.
Flexibility & Well-Being:
We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.
Recognition & Impact
: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.
Innovative Culture:
Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.
Benefits & Rewards Package:
We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Location: Poland
Workplace: remote
Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.
We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.
In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.
Who We’re Looking For
Creatio is looking for an experienced
Production Stage Manager
to lead the stage production and live execution of the conference agenda at our major global conferences. This is a hands-on leadership role for someone who knows how to bring complex live stage experiences together — from stage, sound, lighting, video, and technical production to speakers, rehearsals, and the live run of show. You’ll be the person who keeps all these moving parts connected and ensures the show part of the event runs smoothly from behind the scenes.
We’re open to candidates from
corporate events as well as concerts, festivals, entertainment, broadcast, theater, and other large-scale live productions.
The role is based in
Poland
.
Responsibilities
Own stage production and the run of show for Creatio’s major business conferences, ensuring smooth timing, transitions, and overall execution.
Coordinate all key production elements, including audio, lighting, video, staging, presentations, music, demos, and other live content.
Partner with technical vendors and production crews, ensuring the right setup, equipment, staffing, testing, and contingency plans are in place.
Lead rehearsals, sound and technical checks, and ensure all production elements are ready before going live.
Work hands-on with top business leaders, C-level executives, and A-list keynote speakers — guiding them through the entire performance journey, from briefings and rehearsals to backstage preparation, microphones, presentations, and stage entry.
Orchestrate backstage operations and coordinate stage assistants, speaker coordinators, technical teams, and other event staff.
Troubleshoot production issues and make fast, confident decisions during live events.
Contribute to event planning, production schedules, stage concepts, staffing plans, and vendor selection.
Help establish scalable production and stage-management standards across Creatio’s global event portfolio.
Support other event initiatives and projects beyond live stage production as part of the broader Events team.
Requirements
5+ years of experience
in stage management, event production, show calling, live production, concerts, festivals, broadcast, theater, or large-scale corporate events, including delivering complex live events with multiple speakers, production teams, and technical elements.
Strong practical understanding of audio, lighting, video, staging, and presentation systems, and experience managing production vendors and technical crews from planning to live delivery — you don’t need to operate every system yourself, but you should know how they work.
Proven experience working with speakers and executives — running briefings, coordinating rehearsals, and preparing them for stage.
Ability to build and manage run-of-show plans, production schedules, and contingency scenarios.
Excellent organizational and communication skills and the ability to remain calm and decisive when things change unexpectedly.
A proactive, flexible, hands-on mindset and willingness to take ownership beyond a narrowly defined production scope.
Availability for international travel and on-site event work, including occasional evenings and weekends.
Previous experience delivering international conferences in multicultural environments.
What you should expect from us
Growth & Development
: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.
Flexibility & Well-Being:
We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.
Recognition & Impact
: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.
Innovative Culture:
Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.
Benefits & Rewards Package:
We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Location: Germany; Bosnia; Norway; Estonia; Slovenia; Italy; Netherlands; Hungary; Portugal; France; Poland; Serbia; Austria; Finland; Montenegro; Slovakia; Ireland; Denmark; Belgium; Czech Republic; United Kingdom; Croatia; Spain; Greece; Ukraine; Sweden
Workplace: Remote
The AI orchestration of your wildest imagination.
n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. Backed by a fiercely inventive community and 500+ builder-approved integrations, we’re changing the way people bring systems together and scale ideas for impact.
Since our founding in 2019, we’ve grown into a diverse team of over 260 - working across Europe and the US, connected by a shared builder spirit and with our centre of gravity in Berlin. Along the way, we’ve:
- Cultivated a community of more than 650,000 active developers and builders
- Earned 190K+ GitHub stars, making us one of the world’s Top 40 most popular projects
- Backed by top investors, from Sequoia’s first German seed to our SAP's recent strategic investment - bringing us to a $5.2bn valuation
That’s the company we’ve built. Now we’d love to see what you can build. If you’re applying, try n8n out - whether you’re technical or not - and share a screenshot of your first workflow with us. The easiest place to start is here: app.n8n.cloud/register http://app.n8n.cloud/register.
We’re in a defining moment of an incredible journey. Come and build with us.
We're looking for seasoned Product Designers who thrive in ambiguity and challenging problem spaces.
n8n is a powerful, flexible technical tool, which means the problems you tackle as a designer are complex. Your design decisions must account for diverse user workflows, technical constraints, and how changes impact the entire platform. To thrive here, you will need to love talking to users, understanding technology, and reducing complexity and scope.
You'll be embedded in a product squad alongside a product manager and around three to five engineers, owning the user experience for your area end to end. Our design team is small but growing, so you'll shape the craft bar and the culture, not inherit them.
We're hiring designers across the following teams:
- Enterprise (two roles - Governance & Observability, and Licence & Billing): You've worked on technical B2B platforms. You've designed for scale, governance, and collaboration across teams, including permissions, environments, observability, and failure modes included and you're comfortable making deeply complex systems feel coherent and simple.
- Adore - Adoption & Retention: You have exceptional product sense and can connect disparate elements into a coherent whole. You'll take something complex, with many moving parts, and make it make sense - shaping what the visual layer of n8n becomes next. Experience with data visualisation is welcome; deep technical expertise isn't required.
- n8n Labs: As a Product Designer, you'll own discovery end-to-end, spotting the riskiest assumptions, running the research, and turning findings into decisions without waiting on a brief. You move fast, cut scope without losing what matters, and you're hands-on enough to build and ship your own prototypes, including using AI tools to get there quicker. You've got product and business judgment, not just craft; you can spot an opportunity and make the case for it. Founder or co-founder experience is a helpful signal but not a requirement.
Team assignment is confirmed at the offer stage and may be subject to change as the team structure evolves.
🎯 Regardless of the team, your main goal will be to lead end-to-end product design on complex workflows that elevate n8n's user experience, ship measurable outcomes, and raise the quality bar across our platform. To do so, here are your responsibilities:
End-to-end product design
- Lead the full design process for your team, from discovery to polished delivery, collaborating closely with PMs and engineers.
- Consistently ship high-quality, visually cohesive designs that improve the overall UX at every release.
- Work effectively on complex features and understand the underlying technology.
- Take ownership of complex, multi-faceted problems and drive them to completion with initiative and autonomy.
Research, feedback, and UX quality
- Own the direction of research for your team, decide when it's needed, choose the right methodology, and take the initiative without waiting to be told.
- Champion the user by running interviews, usability tests, and research to inform critical product and business decisions.
- Master the feedback loop by gathering, synthesizing, and acting on input while giving actionable critique to elevate teammates' work.
- Balance speed and quality in an MVP-driven environment, navigating ambiguity while maintaining a high bar.
Systems thinking and platform coherence
- Design in systems, integrating solutions into the broader n8n platform and safeguarding the product's big picture.
- Account for edge cases, constraints, and interaction details so users never end up in impossible states.
- Collaborate across teams and designers to ensure consistency and quality across shared patterns and components.
Strategy, impact, and innovation
- Shape team strategy by influencing planning, prioritization, and scope with a strong design perspective tied to KPIs.
- Explore and adopt AI and automation tools to push the boundaries of design practice and AI-powered workflows.
Senior or Staff?
We're open at both levels, and we'll calibrate with you during the process. At Senior, you own your squad's design end-to-end and ship work that raises the bar for your area. At Staff, you do that, and your influence reaches beyond your own squad - you shape patterns other designers build on, and you take on the problems that span teams. Both are hands-on: this is not a step away from the craft.
REQUIREMENTS
Must-haves
- 🎨 Product design excellence: You're proficient across product design, UX, UI, and qualitative research, delivering polished, detail-oriented work.
- 🧠 Technical mindset: You collaborate effectively with engineers and understand how software is built, including common web technologies. You don't need to write code, but you do need genuine curiosity about what's happening underneath - APIs, webhooks, data structures and how workflows actually execute.
- 🧭 Ownership & delivery: You've shipped end-to-end features in smaller teams or startups and can drive complex problems to measurable outcomes.
- ⚡ Fast, focused execution: You operate at high speed in an MVP-driven environment, balancing quality and velocity amid ambiguity.
- 📈 Outcome orientation: You use research and metrics to inform decisions and consistently deliver solutions that enable team KPIs.
- 🤝 Feedback & collaboration: You're open and non-defensive in critique and provide actionable feedback that raises the team's bar.
- 🧪 Curiosity for AI: You're enthusiastic about AI and innovation, actively exploring new tools and approaches to advance the craft.
- 📅 Experience level: You have 5+ years in product design with demonstrable impact on shipped products.
Nice-to-haves
- 💻 Front-end fluency: You can prototype using HTML/CSS/JavaScript, with or without AI coding tools, and can collaborate effectively with engineers on the result.
- 🧩 AI & automation domain: You've designed AI or automation products; familiarity with n8n is a plus.
- 🔁 Process improvement: You proactively refine team rituals and workflows to increase effectiveness.
- 📚 Continuous growth: You invest in your craft and are motivated by creating tangible product and company impact.
- 🔎 Discovery frameworks: You know methodologies like Continuous Discovery or Shape Up.
- 📊 Data-informed design: You're comfortable with metrics, A/B testing, or SQL to guide decisions.
- 🚀 Entrepreneurial drive: You've built startups or side projects that show initiative and creative problem-solving.
Why join us?
At n8n, your work won't disappear into a slide deck. You'll lead high-impact design across core product surfaces, shaping AI-powered workflows, enterprise governance and billing, and how people discover and adopt n8n, from discovery to delivery. You'll join a fast-growing, Europe remote-first company where autonomy, experimentation, and craft matter, partnering closely with PMs and engineers to ship real outcomes to a passionate global community.
Sound like a challenge you're excited to take on?
Apply now and help us build the future of automation.
n8n is an equal opportunity employer and does not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status.
We can sponsor visas to Germany; for any other country, you need to have existing right to work.
Our company language is English.
You care about diversity and inclusion? We do too! Check out our Diversity, Inclusion and Belonging initiatives at n8n https://www.notion.so/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35?pvs=21 (https://www.notion.so/n8n/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35).
Location disclaimer: If you see multiple job postings for the same role, it is most likely because we're hiring remotely for this role and posting in different locations to make sure every potential candidate can see the role. Please apply to the location you're the most likely to work from in the future.
BENEFITS
- Competitive compensation 💸 – We offer fair and attractive pay.
- Ownership 💪 – Our core value is to “empower others,” and we mean it—you’ll get a slice of n8n with equity.
- Work/life balance 🏖️ – We work hard but ensure you have time to recharge:
- Europe: 30 days of vacation, plus public holidays wherever you are.
- US: 20 vacation days, 8 sick days, plus public holidays wherever you are.
- Health & wellness 🩺 –
- Europe: We provide benefits according to local country norms.*
- US: Multiple low-premium, low-deductible medical plans with coverage for individuals and families—plus a no-cost premium HDHP option with a pre-seeded HSA—along with dental and vision coverage.
- Future planning 💰 –
- Europe: We provide pension contributions according to local country norms.*
- US: 401(k) retirement plan with a 4% employer match.
- Financial security 🛡️ –
- Europe: We provide benefits according to local country norms.*
- US: Company-paid short-term and long-term disability insurance, plus life insurance to support you and your loved ones.
- Career growth 📈 – We hire rising stars who grow with us! You’ll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills.
- A passionate team 🤩 – We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it!
- Remote-first 🌏 – Our team works remotely across Europe, with regular off-sites for team bonding. Some roles, like sales in the US, are hybrid—please check the job description.
- Giving back 🤝 – We're big fans of open source, and you'll get $100 per month to support projects you care about.
- Transparency 🙏 – We all know what everyone’s working on, how the company is doing—the whole shebang.
*Country and/or State specific details provided in your employment agreement.
Location: Remote, United Kingdom
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
About the role
We're looking for a Backend Engineer to join our Repository Services team in GitLab's Create stage. The team owns the repository side of Source Code: how code gets into a repository, who may change it, and how those changes are verified. We build this as an access layer on the primitives the Gitaly team provides, for GitLab's own features and for the artificial intelligence agents now writing and pushing code alongside people.
You'll work in one of GitLab's oldest and most complex product areas, using Ruby and GraphQL across
GitLab.com
, self-managed instances, and GitLab Dedicated. Repository Services is a new team, and its first months are about reliability and support, so you'll spend real time on performance and structured query language tuning, caching, rate limiting, testing, observability, and resiliency, with experienced team members to lean on. You'll collaborate with product management, product design, testing, security, user experience research, technical writing, Gitaly, Code Review, and the other Source Code teams.
What you'll do
Develop secure, well-tested, performant features and improvements using Ruby and GraphQL.
Work through complex requirements and legacy constraints to deliver clear solutions while protecting the reliability of this critical system.
Design and maintain backend services, application programming interfaces, data models, and business logic that control how code reaches a repository, who may change it, and how it is verified.
Build on the primitives Gitaly provides and work closely with the Gitaly team.
Triage and fix bugs and support requests for the features the team owns.
Collaborate across functions and teams, both asynchronously and synchronously, and involve domain experts when their input will improve the outcome.
Use artificial intelligence agents for well-scoped work when they can speed up delivery without sacrificing quality, and critically review their output.
Write maintainable code that follows GitLab's standards and contribute to constructive code reviews.
Help strengthen reliability by monitoring production health metrics, participating in Tier 2 on-call, troubleshooting incidents, contributing to root cause analysis, and improving observability and resiliency.
Share knowledge through code review, technical documentation, and everyday collaboration while learning from others.
Take part in on-call or operational support where your team’s ownership model requires it.
What you'll bring
Professional experience building backend web applications, services, or application programming interfaces, with experience using Ruby and GraphQL.
An understanding of relational databases, structured query language, data modeling, caching, background processing, and backend performance practices.
Experience contributing to user-facing workflows and maintaining their underlying systems.
Experience writing backend unit and integration tests, with familiarity with the testing pyramid, Git, and collaborative code review processes.
Experience using artificial intelligence coding agents and reviewing their output, or an interest in building these skills in a complex monorepo.
Clear written and spoken English communication skills, including sharing useful status updates in a remote, asynchronous environment.
The ability to manage assigned priorities, work through ambiguity, take ownership of your work, and seek guidance when needed.
About the team
Repository Services is a small backend team in the Create stage, formed in September 2026 when Source Code split into focused teams. As the split is finalized we expect to own repository mirroring, Git Large File Storage (LFS), protected branches and Branch Rules, push rules, Code Owners (shared with Code Review), and commit and tag signing. We build on Gitaly's primitives and meet regularly with the Gitaly team, and our work serves
GitLab.com
, self-managed instances, and GitLab Dedicated.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$115,200
—
$194,400 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Sri Lanka
Workplace: fully
We're Osome
- an international fintech startup making the lives of entrepreneurs easier. We help thousands of businesses kick admin, accounting and bookkeeping out of their day-to-day, so they can spend more time on what's important to them. We've developed a unique solution that combines SaaS with a human-in-the-loop approach to provide full-fledged services in real-time.
We’re experiencing rapid growth in both client base and team, which now comprises around 500 people across our offices worldwide. As we continue to scale, we’re looking for more bright minds who are excited to make a real impact by solving complex problems.
About the Role
We are looking for an experienced and motivated Team Lead to manage a Bookkeeping team.
You will be responsible for overseeing daily reconciliation operations, ensuring tasks are completed accurately, efficiently and within agreed timelines. Working closely with the Accounting Operations management team, you will focus on driving productivity, maintaining quality standards, supporting team development and identifying opportunities to improve existing processes.
As our operations continue to grow, you will play an important role in building a high-performing team and supporting the continued development of our bookkeeping function in Sri Lanka.
What You'll Do
Lead and manage a team of bookkeepers, providing daily guidance, support and coaching to ensure consistent performance.
Oversee daily reconciliation workflows, ensuring tasks are completed accurately, efficiently and within agreed service levels.
Monitor individual and team productivity, identify areas of underperformance and implement improvement actions to achieve operational targets.
Manage daily workload distribution and task allocation, ensuring resources are utilised effectively and work progresses without unnecessary delays.
Monitor reconciliation backlogs, identify bottlenecks and take proactive action to ensure outstanding tasks are resolved within agreed timelines.
Track key operational KPIs, including productivity, turnaround times, quality and backlog levels, providing regular performance updates and actionable insights to management.
Conduct performance reviews, provide constructive feedback and support individual development plans to help team members improve and progress.
Resolve day-to-day operational challenges, escalating complex or recurring issues to management with proposed solutions.
Identify potential delays, capacity constraints and workflow issues, taking corrective action or escalating risks where necessary.
Maintain high standards of bookkeeping accuracy, identifying recurring errors and working with the team to reduce discrepancies and rework.
Support the recruitment, onboarding and training of new team members, ensuring they are equipped to perform effectively.
Identify opportunities to simplify workflows, improve existing processes and increase operational efficiency.
Support the implementation and adoption of automation, AI-driven tools and new bookkeeping technologies, providing feedback to management and Product teams.
Collaborate with Client-Facing Bookkeeping and Accounting teams to resolve reconciliation-related issues and ensure smooth handovers.
Ensure the team consistently follows internal policies, Standard Operating Procedures (SOPs) and established quality standards.
Who You Are
Bachelor's degree in Accounting, Finance or a related field. Professional qualifications such as ACCA, CIMA or CA Sri Lanka would be advantageous.
At least 3 - 5 years of experience in bookkeeping or accounting operations, with a minimum of 1 year of experience in a team leadership or supervisory role preferred.
Strong understanding of bookkeeping principles, bank reconciliations, transaction categorisation and accounting discrepancies.
Experience using cloud accounting software.
Strong organisational and time-management skills, with the ability to manage competing priorities and meet operational deadlines.
Analytical and comfortable working with performance data, operational dashboards and KPIs to identify areas for improvement.
Strong communication and interpersonal skills, with the ability to coach, motivate and support team members.
A proactive, solutions-focused mindset with an interest in improving processes, increasing productivity and adopting new technologies.
Equal Opportunity Statement
At OSOME, creating a culture where individuals of all backgrounds feel comfortable really matters.
Everyone who applies will receive fair consideration for employment. We do not discriminate based upon race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying. We want to ensure that we represent the diversity of talent in the society we live in today.
If you have any accessibility requirements that would make you more comfortable during the application and interview process, please let us know so that we can support you.
УдалённоUkraine
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